Company registration number". 5J9J807
Charity registration number- I 110130
Mind in Bexley and East Kent Ltd
Report of the Trustees and Audited Financial Statements
for the Year Ended 31 March 2025
Moracle Limited Chartered Accountants & Registered Auditors
960 Capability Green
Luton
LUI 3PE

Mind in Bexley and East Kent Ltd
Contents of Financial Statements
For the year ended 31 March 2025
Reference and Administrative Details
Trustees, Report
2to24
Independent Auditors, Report
25to27
Statetnent of Financial Activities
28
Balance Sheet
29
Statement of Cash Flows
30
Notes to the Financial StateTnents
31to46

Mind in Bexley and East Kent Ltd
Reference and Administrative Details
Truslees
Julie-Anne Hofinann
Nana Mahama
Dr Irene Guerrini
Shaheen Choudhury Westcombe
Emily Elizabeth Mason
Mohummud Azaad MaJo
Dr David Palmer
Chief Executive Officer
Charity Registration Number
IIIOIJO
Company Registration Number
5393807
Registered Office
?a Devonshire Road
Bexleyheaih
Kent
DA6 8DS
Auditor
Moracle Limited Chartered Accountant5 & Registered Auditors
960 Capability Green
Luton
LUI JPE
Bankers
Barclavs Bank
6 Market Place. Bexleyheath
DA6 7DY
Page I

Mind in Bexley and East Kent Ltd
Report of the Trustees for the year ended 31 March 2025
The Trustees present their annual report together with the audited financial statements of the company for the
year ended 31 March ?0?5. The Annual report serve5 the purpose5 of both a Trustees, report and a directors,
report under company law. The Trustee5 confirni that the Annual report and financial statements of the
charitable compan). comply with the current statutory requirements. the requirements of the charitable
company's governing document and the provisions of the Statement of Recommended Practice (SORP)
applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable
in the UK and Republic of Ireland {FRS102) (efTective l January 2019).
Objectives and activities
Objects and aims
Mind in Bexley and East Kenl's Memordndum of Associalion sets out the organisation's principal objectives,
which are for public benefit and compatible with the Charities Act 2006. These are to promote the preservation
and the safeguarding of mental health and the relief of persons suffering from mental disorder,. We promote
health and well-being and work to reduce poor mental health. and the stigma associated ￿'1th it. We support
residents in their recovery and campaign for better services for everyone.
The charity met these objectives by undertaking a wide range of therapeutic and non-clinical preventative
mental health activities within Bexley and East Kent. including direct therapeutic 5UPPOrt of individuals
including Suicide bereavement counselling supporL advice, training. education and workshops, advocacy and
signposting, recovery and employment services, and campaiuning to reduce the stigma of mental health issues
and to raise awareness of mental health issue5. Throughout the year we delivered support to individuals throu
more than 70 different community-based projects and through our Talking Therapie5 initiatives, expanded our
provision in East Kent and in this report. we highlight the public benefit and impact of our work from some of
our main projects.
During the year we delivered contractual funded services in partnership with NHS England (ICB) and local
authority commissioning organisations which includes the One Bexley initiative. During 2024125, we also
coniinued our IT access HUB for those digitally exclude(t developed the household fund initiative and our
community food pantry to support residents experiencing financial challenges, which complemented and
enhanced our existing services, and allom'ed us to support more people with enduring mental health issues. We
carried out further research on Personal Health Budgets in order to share leaming and raise awareness. With the
aid of a grant from the Govemment Community Ownership Fund. we fully completed extensive rebuilding
works on our Revival building in Whitstable and Revival opened to the public in April 202J. We also completed
the merger with the Herne Bay Umbrella and this hasenabled us to extend our reach under the Live Well
provision.
Page 2

Mind in Bexley and East Kent Ltd
Report of the Trustees for the year ended 31 March 2025 (Continued)
Public benefit
The Trustees confirm thai they have referred to the guidance contained in the Charity Commission's general
guidance on publi¢ benefit when rev1¢￿.1ng the charity's objectives and activities aTJd in planning future
activities All our charitable activities focus on the provision of accessible and effective mental health support,
education and campaigning for people in Bexley and East Kent. Our programme of activities is invaluable by
contributing to healthy active citizens. family and community cohesion and increased social inclusion and
connectedness. Our w'ork prevents the escalation levels of mental health issues.
We offer a fully accessible service to all diverse community groups in our area. Our staffing reflected the
communities that we serve, and we can provide many services in a ran2e of different languages. We offer a safe,
effective and enabling environment to vulnerable adults which are cost effective.
The Board recorded our sincere thanks to all our managemenL staff and volunteers, whose commitment and
support to residents is incredible and at times lifesaving. Our staff have detennination and full commitment to
establishing creative and flexible ways to support our service users. The demand for digital support,
psychological therapies, welfare rights support. out of hours J65-day Crisis Cafe provision and basic food
supplies from the Pantry have significantly increased. Working collabordtively with our funder5, sponsors,
.ht. One Bexley. Kent CC and LB Bexley. food stores and corporate bodies
partners inclusing Oxlea5. Porchliu
we have pooled shared resources to tnaximise local impact and level up local services so that we can all thrive
together.
The trustees confirni that they have complied with the requirements of section 17 of the Charities Act 201 I to
have due regard to the public benefit guidance published by the Charity Commission for England and Wales.
Truslees and officers
The trustees and officers serving during the year and since the year end were as folloivs:
Trustees:
Julie-Anne Hofinann
Nana Mahama
Dr I￿ne Guerrini
Shaheen Choudhury Westcombe
Emily Elizabeth Mason
Mohummud Azaad Magho
Chief Executive Officer=
Dr David Palmer
Page i

Mind in Bexley and East Kent Ltd
Report of the Trustees for the year ended 31 March 2025 (Continued)
Community, Connection and Care- Stories of Hope
Inlroduclion
2024-2025 wa5 a year of extraordinary progress. compassion and collaboration. Acr055 Bexley and East Kent,
Mind has continued to shape the local landscape of mental health care. building communities of trust and hope.
At a lime when the national conversation around wellbeing. loneliness and recovery is more urgent than ever,
our charity has played a leading role in translaiing naiional policy into community action, ensuring that
government strategies. NHS priorities and public health ambitions are felt in real lives. on real streets, in our
boroughs and coastal towns.
Our mission remains simple but vital.. no one faces a mental health challenge alone. Whether through therapy,
creative connection, peer support, out of hours crisis care or a listening ear, we work to bring people and
communities together, to talk, to recover, and to thrive.
Summary
Building Momentum, Connection and Hope
The past year has been one of growth, innovation and influence for Mind in Bexley and East Kent. Guided by
compassion, evidence and collaboration. we have strengthened our role as a leading local Mind. one recognised
for its strategic leadership. research excellence and commitment to c￿prodUCed, community-led: therapeutic
support and care. This year saw the launch of our new Five-year Strategy (2025-2030), setting a clear direction
built on prevention. inclusion. innovation and 5UStainability. Developed with staff. volunteer5, trustees and
people with lived experience, it reflects OUT vision- that community connection is the foundation of recovery.
Our collective impact has been exceptional. Across Bexley and East Kent, over 7.000 people accessed our
services, from Talking Therapies and Suicide Bereavement Support to Mindful Mums. Veterans, Wellbeing,
Green Spaces initiatives and East Kent mentoring and peer support programmes. Satisfaction rates remained
consistently high. with mosi services achieving over 95 % positive feedback. Working in partnership with GP'S
and Oxleas, Bexley's Phy'sical Healih Checks Programme for people wilh severe mental illness (SMI) achieved
national recognition. raising Completion raies from 4) /0 to 6) /0 in just four moiiths. The Suicide Bereavement
Service supported more than 250 individuals across South East London and received the Third Sector Frontline
Team of the Year Award (2024). Meanwhile. Revival Food & Mood continued to thrlve as a self-sustaining
innovative social enterprise, reducing isolation through creatlvlty, support, good food and friendship.
This has also been a year of nalional recognition and influence. We worked closely with National Mind and
London Mind's to finalise the Federalion Aoreement and contributed to Mind in London and Mind in Kent
partnerships, leading discussions on talking therapies. out of hours crisis cafe. integrated pathways and research
and evaluation. Mind in Bexley and East Kent was named National Mind's Research and Monitoring
Organisation of the Year (2024-25), and our CEO Dr David Palmer was reappointed as a Clinical and Care
Professional Lead (CCPL) w'ithin the South East London Integrated Care System. These milestones reflect our
growing reputation as a trusted: evidence-driven system partner.
Looking ahead, our priorities are clear- to embed prevention acro55 all services, champion co-production and
inclusion, invest in innovation and research. and ensure long-terni sustainability through enterprise, partnership
and impact measurement. With our staff. volunteers. and communitie5 at the heart of everything we do, Mind in
Bexley and East Kent will continue to lead with compassion and creativity. building healthier, more connected
communities acr055 South East London and Kent.
Page 4

Mind in Bexley and East Kent Ltd
Report of the Trustees for the year ended 31 March 2025 (Continued)
The Chair Report- Shaheen C. Westcombe
My association with Mind in Bexley spans around two decades. beginning M,hen l joined Bexley Council and
had the privilege of supporting voluntary-5ector grants. monitoring organi5ations and witnessing the
transformation of mental-health provision in the borough. In those early days. mental health was a topic many
people were reluctant to raise. The irony then, as it remains now. is that the need was vast.. countless individuals
and unpaid carers navigating enduring distress, stigma and under-resourced systems.
I first became involved with Mind in Bexley soon after joining the Council. Over the years, I have watched with
admiration as dedicated leadership. including our Chief E.xecutive, Dr David Palmer, and a committed team
have helped elevate the organisalion from a local volunleer-drlven charity to a major regional player with
national reach. Today, Mind in Bexley and East Kenl operates w'ith a budget of approximately £7 million and a
combined workforce of nearly 170 staff. It has grown Als service portfolio, expanded into East Kent, and
established impactful partnerships with a wide range of statulory and voluntary-sector organisations.
Some of our hallmark developments this year include:
Embedding integrated working with Oxleas NHS Foundation Trust in the Mental Health Hub, deepening
primary and community care links.
Co-designing and rolling out physical health checks in partnership with GP network5 for people with severe
mental illness (SMI), addressing one of the starkest health inequalities in our system.
Elevating our governance and research capacity through sU￿cOMmIttee5 that ensure voice, oversight and
ethics: the Health: Safety. & Building ComTnittee-Research & Ethic5 Committee- Innovation & Strategy
Committee: and the Wellbeing & Staff Cotnmittee.
Developing our five year strategy.
User and carer involvement remains a central pillar of our approach. Our governance model gives voice to lived
experience, not as input only. but as co-leadership. We believe that people ￿'1th experience of mental distress
and caring hold essential insighi for service developmenL monitoring and strategic direction.
We are proud to have been awarded by Nalional Mind the designation of Research & Monitoring Organisatioii
in the network. recognising our contribulion to evaluaiion. leaming and evidence-led innovation across the Mind
federation. Additionally. our CEO was honoured ￿'1th a presiigious Civic A￿'ard from the London Borough of
Bexley for Ouistanding Contribution. an exiernal recogniiion of the difference we continue to make locally.
Looking ahead. Mind in Bexley and East Kent remains deeply committed to innovation, inclusion and
partnership. We will continue to introduce new services and break ground in areas such as unpaid carer support,
community-led crisis alternatives. and prevention-based models of care. Our work will carry forward in the
spirit of community.. care and recovery.
To our leadership team. staff, volunteers. service-users. carers. trustees. partners and funders. thank you for your
dedication. collaboration and belief that better mental health is not only possible. but essential. Together, we
continue to build a charity that champions quality, connection, COTnpa5sion and change.
Shaheen Westcombe Chair, Mind in Bexley and East Kent
Chief Executive s Report Dr David Palmer, Chief Executive, Mind in Bexley and East Kent
Page 5

Mind in Bexley and East Kent Ltd
Report of the Trustees for the year ended 31 March 2025 (Continued)
Building momentum, connection and hope
This year we consolidated scale M'ith depth. Mind in Bexley and East Kent has continued to grow a5 an
evidence-led. commiinity-rooted organisation, combining itmovation, research and compassion 50 that no one
faces mental-health challenges alone.
Our new Five-year Strategy (2025-?0)O) sets a clear direction= lead prevention and inclusion through
place-based, co-produced care; stren￿hen parity beiween mental and phvsical health; and build sustainable
community infrastructure. Developed w.ith trusiees. staff. partners and people with lived experience, the strategy
aligns with the Mind Federation Agreement. Mind in London and Kent frameworks. and the priorities of the
South East London and Kent & Medway ICSS.
System alignment and leadership advanced fillther. We finalised our Federation Agreement with Natlonal Mind;
contributed across London and Kent collabordtions on men's mental health, holistic care and community crisis
altematives; and I was reappointed as a Clinical and Care Professional Lead ￿'1th1n the South East London ICS.
The London Borough of Bexley Civic AM'ard recognised our local contribution, and Natlonal Mind named us
Research and Monitoring Organisation of the Year for 2024-25.
Our services delivered sustained impact. Talking Therapies exceeded national benchmarks and secured a
rive-year ICB award. The Suicide Bereavement Service in partnership with South East London Mind and SLaM
supported more than 250 people and won Third Sector's Frontline Team of the Year. Mindful Murns extended
evening access for working parents. In East KenL Live Well Kent mentoring and peer-support achieved 99 per
cent satisfaction, while KentCOG enuaged almost 700 participants and 94 volunteers. The Veterans Prograinme
reached a very impressive 450 veterans and families. and our highly innovative and successful Barbershop
Project deepened men'5 mental-health conversations in trusted spaces. Revival Cafe and Wellness Hub
continued to thrive a5 a self-sustaining social enterprise, reducing isolation and f05teTing belonging.
Research and evaluation are now core strenirths. Three peer-reviewed papers and two public exhibitions
advanced learning on ber¢avem¢ni support. equithble physical-healih care for SMI. aTJd ethical community
research. Our Research & Ethics Committee provides rigorous governance so that lived experience shapes
questions. methods and practice.
Parity of esteem has moved from idea to pathway. With Oxleas NHS Foundation Trust, PCNS, Public Health
Bexley and the Cancer Clinical Care Professional Leads, we improved SMI health-check completion from 43 to
6J per cent in four months and are developing an embedded smoking-cessation role to close the mortality gap
further.
None of this is possible without our people. To our therapists. peer facilitators, administrators, staff, mentors,
cafe teams, trustees and volunteers. thank you. Through our Wellbeing & Staff Committee we streiigthei)ed
reflective practice, leadership pathways and a culture of openness and psvchological safety. The coming year
will be about implementation= turning strategy into measurable change at neighbourhood level, proving
cost-effectiveness, and sharing what works across the Mind network and the wider health system.
Mind in Bexley and East Kent Services Review
NHS Bexley Talking Therapies
The Talking Therapies service sits at the centre of our Bexley offer. In 2024-?5 we secured a five-year direct
award from the South East London Integrated Care Board {SEL ICB) to deliver this NHS service, the first direct
award of its kind in Bexley Since we beuan in 2013. The award recognises conslstent quality, reliable outcomes
and alignment with national mental health policy.

Mind in Bexley and East Kent Ltd
Report of the Trustees for the year ended 31 March 2025 (Continued)
Talking Therapies are a Core delivery vehicle lor the NHS Long Terni Plan and the Talking Therapies for
Anxiety and Depression programme (formerly IAPT). The tnodel provide5 accessible, evidence-based
psychological therapies that help people experiencing anxiety. depression and trauma recover through short,
structured interventions.
Demand remained high: 6.522 referrals in 20?4-25 (up 70/0 on last year). Sixty per cent opted iT]to treatment, and
3.969 people attended a first appointment, 707 more than in 20?)-?4. Perforn)ance sta)ed strong and slable:
Reliable Improvement: 68.80/0 (iarget 680/0) Reliable Recovery: 49.10/0 (target 480,
) Waiting times: all clients
seen within 6-18 weeks
These results meet national expectations and demonstrale a mature, high-perfomiing team committed to access,
safety and recovery.
Behind the figures are storles of renewal. People tell us therapy has helped them return to worL reconnect with
family and regain a sense of purpose. One participant said: '"This service gave me hope when I had none left.
I've leamed how to manage my anxiety and take back control of my life..
Talking Therapies operate within the NHS Community Mental Health Transforn)ation agenda, with a focus on
prevention. integration and timelv access. We work closely with GPS. community hubs the voluntary sector to
ensure that people receive the right modality at the right time. from low-intensity digital options and guided
self-help to high-intensitv CB T. In 20?4-2i. J80 refe￿al5 came directly via the Transformation Hub, evidencing
strong pathway integration with ADAPT and the Bexley Wellbeing Partnership.
Partnership5 Wlth Solace Women's Aid and Bexley Women 5 Aid remain essential, providing safe routes into
care for people affected by domestic abuse. Safeguarding underpins all delivery, with I I MAIIAC referrals and
close liaison with adults, and children s safeguarding team5.
Workforce sustainability is a priority. Two high-intensity and two low-intensily trainees qualified this year, and
five counsellors began training in Person-centred Counselling for Depression. This pipeline approach aligns
with NHS England's ambition for a ￿$111¢nt, skilled psychological therapies workforce.
Perinatal and Early Parenting Support
Our Perinatsl Pathway ensures that parents in Bexley can access menLql health support during pregnancy and the
early years. The programme contribules to national commilments in the NHS Long Tenn Plan, Better Births and
the Matemal Mental Health Services development programme. all of ￿'hICh emphasise early help, prevention
and nurturing infant-parent relationships.
Two staff completed Circle of Security training in 20?4-25. strengthening our attachment-infornied approach.
The first Circle of Security group for parents will launch in 2025-26. We work closelj, with midwives, health
visitors and the Oxleas
NHS Perinatal Mental Health Team at Queen Mary"s Hospital to keep pathways seamless.
Mindful Mums, delivered with South East London Mind. completed another successful year and has been
renewed for 2025-26. New antenatal evening groups will widen access for working parents. Participants
frequently describe the session5 a5 transformative=
"I came here exhausted and unsure. Now I've found a circle of mums who remind me it's okay to not be okay."
Page 7

Mind in Bexley and East Kent Ltd
Report of the Trustees for the year ended 31 March 2025 (Continued)
National Mind Guided Self-Help
In 2024 we joined the National Mind Guided Self-Help ProgramTne to reach people who find traditional therapy
settings harder to acce55. The approach fits NHS England priorities on digital inclusion and accessibility.
Across the year, 1,021 sessions were deliv¢re(L with 686 attendances and more than 700 people supported.
Feedback was consistently positive:
"It's been a pleasure speaking to you every week. I'm blown away by how easy it was to access this service."
When national funding ended in March 20?5. we chose to continue locally because of the programme's clear
value for reducing inequalities and offerlng timely early intervention, both central to CommLmity
Transforn]ation and ICS prevention frameworks.
Suicide Bereavement Service (SBS)
Our Suicide Bereavement Service. delivered with South East London Mind and South London and Maudsley
NHS Foundation Trust, remains an example of best practice in postvention. The service operates within the
Suicide Prevention Strategy for England (202J-20?8) and supports the South East London Suicide Prevention
Partnership Plan and the Bexley Suicide Prevention startegy. M'ith a focus on postvention, lived experience and
tackling inequalities.
In 2024-25, 258 people received direct supporL up JOO/o year on year. Of these, 126 accessed one-tfrone
sessions and 89 attended groups. Outcomes continue to be 5trong= 98 % of clients were satisfied with the service
92070 said support helped them cope Average +4.9 improvement on wellbeing mea5ure5
People describe the service as a lifeline:
"They listened when no one else Could. This service helped me rebuild my life."
The ieam was named Frontline Team of the Year at the Third Sector Awards 2024. A re(Jional learning event,
Supporting People Bereaved by Suicide (January 2025). brought totsether over 50 stakeholders; all reported
increased confidence in referring people for support. Funding is secured through ?0?8, enabling sustained
partnership working and a compassionate, syslem-wide response to suicide loss.
DWP Employment Service
Mentsl health and employmenl are deeply connected. Our DWP-commissioned Employinent Service integrates
psychological and vocational support, reflecling the NHS Long Terni Plan's emph&sis on IPS and the wider
public-health focus on economic security as a detenninant of ￿'elAbe1ng.
In 2024-25, all appointment and referral targets were achieved. People reported renewed confidence, routine and
rinancial stability=
"Having someone believe in me made the difference. I found work, but more than that... I found purpose
again.,
The Service demonstrates how integrated, whole-person 5UPPOrt link5 therapy, employment and cotntnunity
engagement.
Bexley Recovery and Community Services Empowering people to recover. connect and thrive

Mind in Bexley and East Kent Ltd
Report of the Trustees for the year ended 31 March 2025 (Continued)
Recovery in Bexley is about regaining agency, confidence and connection, not simply reducing symptoms. Our
Recovery and Community Services provide an inteJated hybrid progratnme that complernents Talking
Therapies and primary care. helping people build ski115. routines. relationships and purpose at their owi pace.
The model aligns with NHS Community Mental Health Transformation. Recovery College principles
(co-production, peer leaming, strength5-based educatiOTJ) and ICS prevention objectives. and it addresses local
priorities on suicide prevention. digital inclusion and cost-of-living resilience.
Scale and reach in 2024-?025 Recovery College welcomed an impressive 1.585 resident learners, delivered
1,972 groups and recorded l 0,970 attendances. On a typical week the timetable sustained 16 in-person and 22
online groups across psychoeducation, psychosocial groups. physical activity and peer support. Bexley Crisis
Cafe supported 468 people across 9J6 inlerventions- ai leasi 75 potenlial A&E attendances were safely avoided
through de-escalation, listening support and practical nexl-steps planning. The Digital Hub delivered J22
sessions on essential digital access and skills. including support to use NHS. council and DMTP onllne services.
Carers in Mind supported 205 unpaid carers (76 new referrals), providing J,554 support calls and 141 in-persoii
groups focused on psychoeducation and future planning. Welfare Rights secured £745:548 in confinned benefit
gains for people with severe mental illness, alongside tribunal representation and support during Universal.
Credit migration. Employment (IPS-aligned) supported 127 people one-t(Fone; 34 moved into work, 30
sustained for 13 weeks. 15 for 26 weeks- 25 received jolFretention support. Community Pantry enabled 2,172
low-cost member visits (£20 of food for £4). supported by seven regular volunteers contributing 2,OJ2 hours.
How the model works The programme is modular and low-ba￿1er. People often start with welcoming groups,
arts. gentle activity, digital drop-ins. then add psvchoeducational courses as confidence groM.-5, Wlth focused
help at moments of crisi5 or transition (Crisis Cafe. Welfare Rights, Emplovment. Carers). Pathways are
co-produced, with peer facilitators etnbedded throughout. This.. mirrors the national Recovery College ethos of
adult learning rather than treatment brid.
(pes primary care, Talking Therapie5 and evervday community life
create5 continuity 50 people remain connected to Mind as need5 and goals change
Recovery College.. leaming. routine and confidence A four-phase learning journey, Explore, Leam & Practice,
Reflect, Reinforce, lets people test ideas safely, build skills and apply them to daily challenges. The curriculum
includes anxiety and depression management. confidence and assertiveness, youiig adults (18-28), physical
activity and green-spacelecological sessions. Delivery is stren￿h$-ba5ed and adapted to different learning styles.
lived-experience facilitators cr¢aie authentic spaces of hope and practical problem-solving.
Participants describe what changes= a shared lan2uage for feelings. the nonnalisation of experience, and
micr(Fskills that build agency. "Confidence and Assertiveness made me realise I have a right to stand up for
myself.. It's great to talk." Stress and Anxiety made things clearer... it's not just me. I've got confidence to
try other courses." Walk and Talk was a low-pressure way to meet people. I'm far less isolated now."
Strategic contribution Recovery College delivery advances ICS priorities on personalised care. prevention and
lived-experience leadership. It complements Talking Therapies by strengthening self-managemenL social capital
and daily rhytlun, factors associated with sustained recovery, reduced relapse and better engagement with
clinical pathways.
Oul of Hours Crisis Cafe: timely alternatives to A&E
Open nI￿tly. 18..00-?2-00. year-round. the Cafe offers rapid face-to-face 5UPPOrt in di5tre55. In 2024-25, 468
individuals received 9J6 interventions- ?6 per cent reported they would othenvi5e have gone to A&E.
Presentations included worsening mental health. traum& domestic abuse, poverty, homelessness, substance
misuse and suicidality, highlighting the Cafe'5 role as a compassionate, holistic listening Space with clear safety
planning and onward links.
Page 9

Mind in Bexley and East Kent Ltd
Report of the Trustees for the year ended 31 March 2025 (Continued)
"There's nowhere to go out-of-hours when you're desperately in need of help.. Night5 and weekends are when
you get lonelier and more panicky."
"I could talk to the cafe staff and not burden my husband anymore."
"Recovery College and Crisi5 Cafe literally saved my life."
Digital Hub- closing the digital divide A5 services move online. the Hub reduces exclusion and stress. People
receive drop-in help and one-to-one mentoring wilh the NHS app. benefits and housing portals, utilities. secure
messaging, device seiup and online safety: data support is available where needed. Participants report lower
anxiety and more confidence engaging w.ith health and public services.
Community Pantry: dignity, nutrition and connection The Pantry responds to cost-of-living pressures with
dignified. low-cost access to fresh and slaple food. Each visit provides around £20 of food for £4. alongside
wann connection to Recovery College. Talking Therdpies. Welfare Rights and Carers services. People describe
feeling less anxious about bills and nlltrilion and more w'elcomed and included. Volunteers give the Pantry its
heartbeat, sustaining delivery week after week.
Welfare Rights: income security and mental health Income security is prevention. The team secured over £745k
in additional benefits for people with SMI and supported complex cases through appeals and tribunals. With
accelerated Universal Credit migration locally. hands-on di2ital and administrative support prevented avoidable
crises and helped people stay focused on health and recovery.
Carers in Mind.. voice, skills and solidarity Carers in Mind supported 205 unpaid carers through tailored
one-tfrone help and 141 groups covering mental-health awareness. self-care, CBT-infonned coping strategies,
boundaries and contingenc). planning. Practical rights-based advice 5its alongside peer solidarity. Carers report
feeling more capable, connected and informed. and n]ore able to sustain care without losing themselve5.
Employment support {IPS-aligned).' purpose aTJd progression Emplo)Tnent specialist5 worked with 127 people to
create realistic vocational plans: navigate applications and intervieil's. tnanage health at work and retain roles
through difficult periods. Outcomes included )4 people moving inio jobs, JO sustaining for l ) weeks, 15 for 26
weeks and 25 retaining employment with targeied support.
Integration with phvsical health and prevention Recovery services interlock ￿'1(h physical-health improvement.
People in groups are supported to access SMI annual physical-health checks. smok"ing-cessation help and
cancer-screening pathways developed w.ith Public Health Bexley and Cancer Clinical Care Professional Leads.
This one-conversation, multiple-doors approach reflects the NHS Long Tenn Plan and Core20PLUS5:
prevention delivered in trusted community settings with peers and practitioners side by side.
Qualily, safeguarding and lived-experience governance
Delivery is supported by structured supervision, safeguarding protocols and reflective practice.
Lived-experience leadership is built into Co-design and co-deliverv. with oversight from our Research & Ethics
and Wellbeing & Staff Committees to ensure participation is ethical. supported and impactful.
IWThat resdients told us.. outcomes that matter Residents report increased confidence. reduced isolation and
stronger routines- Crisis Cafe attendees describe immediate relief and a plan for the next 24-72 hours. carers
emphasise insight. boundaries and solidarity- Pantry and Welfare Rights users report lower stress and improved
stability- Digital Hub users feel able to engage with services- and people supported into work describe renewed
purpose.
"The course helped me use the 'bucket and Stones, tools every day... and connecting with others
showed me it's not just me."
'] m learning to ask for help- breaking isolation ha5 been the turning point."
"A5 a carer, facing what is really going on and getting emotional support M,hen it pile5 in, this group was a
tonic.,
'My schizophrenia makes trust har(L but Welfare Rights have been kind and con51Stent for years. I feel
calmer and more focused."
Page 10

Mind in Bexley and East Kent Ltd
Report of the Trustees for the year ended 31 March 2025 (Continued)
Partnership5 and 5ySteTn contribution Delivery is made possible through close work with Oxleas NHS
Foundation Trust (shared care, cri5ls pathways), Primary Care Network-s (check5. tnedication reviews, social
prescribing)-. the London Borough of Bexley (c05t-of-living response), Public Health Bexley (smoking-cessation
and cancer-screening links). One Bexley and Voluntary Sector Partners and SEL ICS programmes
(neighbourhood prevention, data-led coTntnissioning). The Recovery offer function5 a5 relational infrastructure
for the borough, where clinical, social and public-health goals meet in everyday spaces.
Priorities for 2025-2026 Establish a Community Recovery Hub footprint c￿]0¢attng Recovery College. Crisis
Cafe and physical-healih outreach to improve evening and week.end access Expand the Digital Hub with
creative media and virtual peer-learning labs to reach housebound and working-age adults Launch a Carers Peer
Mentorship pathway to gro￿. mutual support and succession in lived-experience leadership Embed
smoking-cessation and cancer-screening prompls and support across groups and drop-ins with direct referral to
public-health colleagues Strengthen outcome measuremenl (participation, M'ellbeing, social capital,
physical-health checks, employment and income security) and publish a consolidated medium-tenn recovery
evaluation
Barbershop Project
The Bexley Barbershop Project. developed in partnership with Bexley Public Health, shows innovation in
reaching men who might never engage M'ith traditional mental health services.
Research nationally and locally shows that men are more likely to confide in their barber than their GP about
emotional difficulties. By training barber5 to have supportive conversations, Mind in Bexley has turned
everyday encounters into potentially life-saving interventions.
El￿1t barbers were trained, with six more due to complete training by the year's end. These conversations
generated 89 recorded discussions about menthl health and almost 100 leaflet5 distributed.
This initiative aligns with the National Suicide Preveniion Strategy's focus on men's mental health, early
identification, and community awareness, as well as with local Public Health England priorities on reducing
male suicide.
The Barbershop Project demonstrates the charity's leadership in prevention
heart of community life and meeting people where they already feel safe.
bringing mental health into the
"Sometimes a haircut can be the start of a healing conversation.
East Kent Mind
Community. Creativity and Connection
East Kent Mind continues to grow as a comerstone of community wellbeing across Canterbury, Whitstable,
Herne Bay, Ramsgate. and Margate. Through the Live Well Kent and Medway contract. funded by Kent County
Council and the NHS. we support hundreds of residents each year through mentoring. peer support, and
wellbeing programmes that encourage connection. recovery and belonging.
This work aligns directly with the Kent and Medway Integrated Care Strategy. which prioritises prevention,
resilience and the role of the voluntary sector in supporting mental health outside clinical settings.
In 2024-25, East Kent Mind supported:
. 40 people through Structured peer support
125 through mentoring programmes
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Mind in Bexley and East Kent Ltd
Report of the Trustees for the year ended 31 March 2025 (Continued)
153 through psychosocial and psychoeducational gTOUP5
68 students: staff and local residents through the Kent Community Oasis Garden {KentCOG) partnership with
the University of Kent
698 people attended green spaces activities
450 veterans supported
103 Ramsgate residents supported via the out of hours crisis cafe provision
Satisfaction rates were exceptional, 990/0 of residents would recommend the service to friends or family, and
980/0 were contacted within two days of referral. reflecting the leam's responsiveness and commitment to early
intervention.
"Attending East Kent Mind has been essenlial for my mental health recovery. I've learnt new coping skills,
made friends. and feel part of something again..
Our approach is grounded in the principles of the Recovery Colle?e model. promoted nationally by NHS
England and the Centre for Mental Health. Recovery Colleges emphasise c(Fproduction, peer leaming and
empowerment. helping people move from being "'patients" to 'participants" in their own wellbeing. This
philosophy runs through every East Kent Mind group and mentoring session.
Groups, Workshops and Courses
Throughout the year, East Kent Mind ran over 15 in-person and 20 online group5 weekly, covering topics such
as Stress and Anxiety, Coping with Depression. Anger ManagemenL and Ways to Wellbeing.
Creative groups, including art, music, photography, and Make. Mend and Motivate. remained at the heart of our
offer. These sessions reflect growing national re¢ognition that arts. nature and social connection are vital for
public mental health and are key Components of the NHS England Social Prescribing and Personalised Care
Plan.
Participants consistently reported improvemenls in self-esteem and mood:
"I hadn't painted in years... now I look fonvard io it every week. It's become my therdpy."
In alignment with the Five Ways lo Wellbeing frdmeworL the groups encourage participants to connect, be
active, take notice. keep learning. and give back. Regular men's and women's groups also provide spaces for
gender-specific conversation, helping to reduce isolation and stigma around mental health.
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Mind in Bexley and East Kent Ltd
Report of the Trustees for the year ended 31 March 2025 (Continued)
Ramsgate Crisis Cafe
Until May ?0?4, the Ramsgate Cri5l5 Cafe operated seven nights a week. providing immediate emotional
support and a safe altemative to A&E. Over its final two months. the cafe delivered 103 complex interventions,
each representing a life stabilised through listening and compassionate care.
This model reflected the national push within the NHS Community Transfonnation and Crisis Care to develop
non-clinical, out-of-hours crisis support. Its success in Ramstsate has infomed local planning for future
community crisis alternatives and strengthened the case for voluntary sector involvement in urgent care.
Even after the contract concluded, the learning from this work conlinues to influence our parlnerships, showing
that timely, community-based crisis care can prevent escalation, reduce demand on hospitals. and build trust.
"When I walked in, I felt lost. When I left. I felt heard. That made all the difference."
Kent Community Oasis Garden (KentCOG)
The Kent Community Oasis Garden (KentCOG). based at the University of Kent, 15 a vibrant partnership
between Mind in Bexley and East KenL the University of Kent
and Canterbury College. The garden integrates sustainability, education and wellbeing, demonstrating how the
natural environment supports mental health recovery.
This work align5 with the Greener NHS strategy, the Public Mental Health Prevention framework, and the
Health and Nature agenda promoted by DEFRA and Natural England.
In 2024-25:
94 volunteers (including 68 students) gave J,787 hours of time.
698 people attended wellbeing sessions and events.
The garden supported biodlversity projecls, climate cafes, mindfulness sessions, and student research on
sustainable food systems.
Participants describe KentCOG as:
"A space to breathe and connect... with nature, with others, and with myself."
The garden now fonns part of the University'"s Biodiversity Working Group, and contributes data through its
iNaturalist project. which has recorded nearly JOO species this year. It has become a living classroom where
ecologv, community and wellbeino meeL a model of prevention and inclusion that complements the NHS'S
emphasis on social detemiinants of health.
Veterans, Wellbeing
Our Veteran5' Support Programme. funded by the VeteraTJS Foundation. Teached more than 450 veterans and
family members this year. combining social connection. wellbeing activities and peer support.
The initiative contributes to NHS England's Anned Forces Covenant commitments and supports the
government's Veterans Strategy Action Plan (202?_20?8), which calls for increased access to local mental
health and peer support for ex-service personnel.
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Mind in Bexley and East Kent Ltd
Report of the Trustees for the year ended 31 March 2025 (Continued)
In 2024-25-
Over 200 veterans attended wellbeing events.
. The women'5 veterans, group grew to 25 member5.
The Veterans Inforniation Fair became the Veterans Recognition Am'ards, attended by 50 veterans and hosted
by the Lord Maj'or of Canterbury.
A pilot programme of Health MOTS for Veterans was fully booked and will now become a regular offer.
"It's not just about getting support... it's about being seen, understoo(L and valued again."
This work underscores Mind's commitmenl to the whole-family approach within veterans. mental health,
ensuring that spouses and dependents are supported alongside those who served.
Kent Mental Wellbeing Awards
The Kent Mental Wellbeing Awards. noM' a highlight of the regional calendar. celebrate compassion, creativity
and innovation in mental health. Oroanised by Mind in Bexley and East KenL the awards embody the principle
that recognition is itself a fonn of recovery. honouring those who make a difference every day.
This year saw a 50 % increase in nominations (300 total) and 50 winners Tecognised at the celebration event at
the Ashford International Hotel.
Guest speakers included Everest climber Hari Budha Magar and Lady Colgrain, Lord Lieutenant of Kent. A
surprise highlight was Mind in Bexley and East Kent CEO. Dr David Palmer. receiving a Lifetime Achievement
Award from Dr Anjan Ghosh, Direcior of Public Health at Kent County Council.
Seventeen-year-old Niamh Bates of Queen Elizabeth School designed the winning trophy, symbolising the
creativity of young people in shaping a more compassionate world.
The event continues to strengthen engagement with the public. commissione￿. and businesses, reflecting the
NHS and local authority emphasis on place-based wellbeing and partnership working.
Fundraising and Awareness Campaigns: Mental Elf and Wear It Blue
2024-25 saw the launch of Mental Elf, a joy￿1 5kn1 run in Canterbury that combined movemen¢ laughter and
fundraising. With 170 par(icipants wearing elf hats and raising £J,000, the event was a powerful reminder that
physical activity and fun are integral to mental M'ellbeing.
Meanwhile, our annual #WearItBlue campaign united JO organisations across Kent and Bexley during Mental
Health Am'areness Week. These partnerships with schools. emplovers and community groups promoted open
conversations about mental health and helped raise awareness of support available.
Both initiative5 align with Public Health England's prevention prioritie5. promoting physical activity, social
connection and mental health literacy.
'Events like these Show that mental health belongs everywhere
clinics.
in workplace5. parks, and streets, not just
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Mind in Bexley and East Kent Ltd
Report of the Trustees for the year ended 31 March 2025 (Continued)
Physical Health Cheeks and PreventlOD
Improving Physical Health Equity for People wilh Severe Mental Illness
Mind in Bexley continues to lead national innovation in addressing the severe phv5ical health inequalities
experienced by people with SMI. Our ctrproduced initiative to increase uptake of annual Physical Health
Checks (PHCS), delivered with Oxleas NHS Foundation Trnst. Be.xley Health Neighbourhood Care GP
Federation CIC, PCNS. and supported by the Healih Innovation Neti%'ork South London, has become a
recognised model of integraied. community-based care.
The evaluation (Palmer. ?0?5) found PHC complelion among people on the SMI register An Bexley rose from
4J /0 to 6J % (Dec 2024-Mar 2025), exceeding NHS Long Tenn Plan and Core20PLUS5 L￿gets. Improvement
was driven by lived-experience-led training. GP en2agemenL and offering checks in trusted non-clinical
community settings. Participants highllghted being "met with understanding, not judgement," while
practitioners reported that personal narratives shifted PHCS from a 'lick-box exercise" to a relationship-based
practice.
Capacity-Building and Reach
Eight Co-produced practitioner webinars and a GP roundtable reached 90+ professionals.
Practitioner confidence in supporting physical health improved significantly.
Outreach engaged 80 individua15 who had disengaged from primary care; 18 attended new community clinic5,
with eight receiving full checks.
The evaluation also identified systetn challenues. particularly fra.
uTnented data and rigid appointment systems,
and recommended sustained joini commissionin& shared data infrastructure. and ongoing partnership betweeii
the VCS and statutory sectors.
Strengthening Prevention
Mind in Bexley is now expanding prevention and early intervention in partnership with Public Health Bexley. In
2025-26, a dedicated Smoking Cessation Worker will be embedded within community teams to reduce smoking
rates among people w'ith SMI, integraling molivational support. peer menloring. and clinical guidance directlv
into mental health pathways. This ii'ork links to the Bexley Cancer Clinical Care Professional Leads to support
screening, early detection, and proactive public health engagement.
Policy Alignment
This model directly supports=
. NHS Long Tenn Plan: reducing premature mortality among people with SMI.
Core20PLUS5 Framework". targeted action for underserved communities.
Public Mental Health and Prevention Strate￿. embedding prevention in community 5yStem5.
Integrated Care System Objectives: neighEK)urhood-based, co-produced care.
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Mind in Bexley and East Kent Ltd
Report of the Trustees for the year ended 31 March 2025 (Continued)
Iyext Steps {202&26)
Mind in Bexley and East Kent Mind will-
Embed PHC outreach and engauement across all community 5ervice5.
Pilot and evaluate the smoking cessation pathway with Public Health and Cancer CCPL leads.
Integrate physical health monitoring into digital wellbeing tools and volunteering programmes.
Train additional peer health champions with lived experience of SMI.
Publish a follow-up evaluation focused on PHC sustainabillty, cessaiion outcomes, and cancer screening
access (Palmer, 2025).
Mind in Bexley continues to demonstrate how volUnta￿_sect0r leadership and cfrproduction can drive
preventative, relational. and equitable community health improvement.
Revival Food & Mood
A thriving social enterprise at the heart of community wellbeing
Revival Food & Mood has continued to grow a5 a vibrant coTntnunity-rooted social enterprise, blending
mental-health support. creativity, food and connection. What began a5 a cafe has become a model for relational
and preventative mental-health care. shoM'ing that belonging. friendship and pury)ose are as important to
recovery as clinical intervention. Revival operates on a simple belief- that social connection is itself a forni of
care. In an era where loneliness and isolation have becoTne pressing public-health challenges, Revival
demonstrates how inclusive. creative and w.elcoming spaces can restore confidence, wellbeing and hope.
Through good food, shared purpose and peer support. Revival brings people totsether to rebuild lives, rediscover
identity and create new routines of wellbeing.
The initiative now forn)s a key strand of Mind in Bexley and East Kent's Five-year Strategy (2025-20JO),
reflecting our shared vision for preveniion. participation and community-led inTJovation. It also ali(Jns with the
(ICS) prevention and inequalities frameworks, offering a practical example of how voluntary and social
enterprise models can deliver integraled, person-centred outcomes in non-clinical settings.
Measuring impact through evidence and experience
Revival takes evaluation seriously. Every activity. from wellbeing groups to volunteering and social events, is
measured for its impact on participants, mental. social and physical health. Feedback and social-impact
assessments show consistent. outstanding results.
In our September 2024 community, survey. more than 90 per cent of participants reported improved wellbeing
after attending Revival programmes. People describe the cafe as "a safe. kind and creative space ￿'here I can be
myself again," and 'lhe first place in years M'here I felt truly welcome."
Revival is more than a cafe. it is a growing vnovement of over 300 Proud Member5, volunteers and staff who
contribute time, creativity and care.
Revival Lates: youth, belonging and prevention
Revival Lates has emerged as one of our most successful innovations. creating a safe. alcohol-free evening
environment for 16-25-year-olds. Through creaiive workshops. social connection and wellbeing activities, the
programme offers young people an altemative to nightlife dominated by commercial or high-pressure spaces.
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Mind in Bexley and East Kent Ltd
Report of the Trustees for the year ended 31 March 2025 (Continued)
Feedback ha5 been exceptional. Ninety per cent of attendee5 said they felt "better in thetn5elves" after taking
part, and every participant reported being Satisfied with the experience. Comments capture the value of the
programme: "Provides one of very few spaces dedicated to young people Tny age. free of charge and without
pressure to Stay out late and drink alcohol.
'It"s friendly and ￿e]COmIng and gives me a space to meet new
people and learn new skills.,
"The Revival Lates are a brilliant and friendly support system for young adults
now we've aged out of typical clubs and groups."
This initiative contributes directly to local suicide-prevention and loneliness strategies. proving that creative,
infomlal environments Can build resilience. belonging and early intervention for youiig people.
Peer Support and Wellbeing Groups
Peer-led wellbeing remains central to Revival's ethos. Groups such as Make, Mend & Motivate, Cuppa Club,
MenTalk, Women's Wellness, MenoPause and Walking for Wellbeing combine creativity, conversation and
gentle activity in safe, welcoming settings.
In 2024-25, 93.J per cent of participants reported satisfaction with their support. and 80 per cent said attending a
group had been "very beneficial" or "life-changing.." People spoke about relief from isolation, restored
confidence and improvements in both phvsical and mental health= 'It"s been life-changing... I feel like I'm
coming back to life.,
'It gives me purpose to get out and meet lovely friends. It really helps me with my health
and my mental health." It's good to share experiences. I was in need of support and my GP offered me this
service."
These outcomes align with the NHS Long Term Plan's emphasis on social prescribinu
peer 5UPPOrt and
community-led prevention. Revival's approach 5hoM's that everyday connection, a coffee, a conversation, a
creative acl can be as powertul as any fornial intervention in helping people recover and stay well.
The Mental Health Bank: innovation for equity
The Mental Health Bank. funded through the Health Equalities Community Fund. is one of Revival's most
innovative projects. It was developed to make wellbeing support accessible for people who are financially or
socially excluded. An independent evaluation by Social Enterprise Kent found that 79 per cent of participants
experienced significant improvement in mental health. highlighting how
small-scale. cfrproduced interventions can address inequalities and improve outcomes for people with long-tenn
mental-health conditions.
Revival as a model for social enterprise and prevention
Revival's growth shows that mental-health support can be creative. joffjil and economically sustainable. The
cafe now fornis part of the local prevention infrastThcture. contributing to ICS priorities on social connection,
healthy lifestvles and access to culture. It regularly hosts training. creative exhibitions and wellbeing events that
bring communities together and challenge stigma. Revival also models environmental suslainability, reducing
food waste and sourcing locally wherever possible, ￿h￿Ie creating volunteering pathways that often lead to
employment and renew'ed self-worth
Evidence, recognition and next sleps
Revival's impact has been recognised reuionally and nationally. It featured in the Social Enterprise Kent
evaluation on health inequalities and was highlighted by COTnmissioners a5 a leading example of
community-based wellbeing and prevention.
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Mind in Bexley and East Kent Ltd
Report of the Trustees for the year ended 31 March 2025 (Continued)
Plans for 2025-26 include- expanding Revival Late5 to Teach more young people
developing intergenerational events and creative 'skill-share' 5ession5 led by residents working with the ICS
and Mind network to evidence cost-effectivene55 and ￿lder system impact refining monitoring to capture
long-term wellbeing, social participation and phy5ical-health outcome5
Revival's story show's whai is possible w.hen creativily. kindness and evidence come together. It embodies the
values at the heart of Mind in Bexley and Easi Kent. community, compassioii and collaboration.
As one participant summed up,"Revival isn't just a cafe- it's a community that makes you feel alive again."
Research, Evaluation and National Recognition
Leading Innovalion through Community-Based Research
Mind in Bexley and East Kent established itself as a national leader in community-based mental health
research and evaluation. known for combining lived experience. co-production and academic rigour. Our work
continues to influence NHS Integrated Care Boards (ICBS). local authorities. and national policy discussions
around prevention. trauma-infomied care and recovery.
This year, our achievements were recognised when Mind in Bexley and East Kent was awarded the "Research
and Monitoring Organisation of the Yearf. by National
Mind (OVI, 2025), an accolade celebrating our conunitment to ethical, impactful, and co-produced research.
Our growing research portfolio now spans physical and mental health integration. suicide prevention, carers,
wellbeing, and community innovation, underpinned by partnerships with universitie5, NHS trusts and local
commissioners.
Research Highlights {?024_25)
"My Day-to-Day Life Is Awesome!": Continuity and Innovation in Mind in Bexley's Services During
COVID-19 Lockdowns
(Palmer, Williams, Briscombe & Pittaway, 2025, Journal of Public Mental Health)
This oral history and qualitative study documenied the resilience and creativity of Mind in Bexley's service
users and staff during the COVID-19 lockdowns. Conducted through 18 online intervieivs and a digital
exhibition, the study found that remote and blended service models not only maintained but enhanced access,
autonomy and wellbeing for many participants.
The paper's findings have infornied national guidance on digital inclusion. Recovery College practice, and
tele-mental health design, alignino with NHS England"s Digital Transfonnation Framework and Community
Transformation Programme.Plans for 2025-26 include: expanding Revival Lates to reach more young people
developing intergenerational events and creative "skill-share, 5ession5 led by residents working with the ICS
and Mind network to evidence cost-effectivene55 and ￿lder system impact refining monitoring to capture
long-term wellbeing, social participation and phy5ical-health outcome5
Revival's story shows what is Possible when creativity.. kindness and evidence come together. It embodies the
values at the heart of Mind in Bexley and East Kent. community, compassion and collaboration.
As one participant summed up,"Revival isn't just a cafe- it's a community that makes you feel alive again."
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Mind in Bexley and East Kent Ltd
Report of the Trustees for the year ended 31 March 2025 (Continued)
Research, Evaluation and National Recognition
Leading Innovation through Comtnunity-Based Research
Mind in Bexley and East Kent has e5tabli5hed itself a5 a national leader in community-ba5ed mental health
research and evaluation, knO￿.n for combining lived experience, co-production and academic rigour. Our work
coniinues to influence NHS Iniegrated Care Boards (ICBS). local authorities, and national policy discussions
around prevention, trauma-informed care and recovery.
This year, our achievements were recognised when Mind in Bexley and East Kent was awarded the "Research
and Monitoring Organisation of the Year" by National
Mind (OVI, 2025), an accolade celebrating our commilment to ethical, impactful, and co-produced research.
Our growing research portfolio now spans phvsical and mental health integration, suicide prevention, carers,
wellbeing, and community innovalion, underpinned by partnerships with universities, NHS trusts and local
commissioners.
Research Highlights {2024-25)
"My Day-to-Day Life Is Awesome!"
COVID-19 LockdOW￿S
Continuity and Innovation in Mind in Bexley's Services During
(Palmer, Williams. Bri5combe & Pittaway, 2025, Journal of Public Mental Health)
This oral history and qualitative study documented the resilience and creativity of Mind in Bexley's service
users and staff during the COVID-19 lockdo￿￿5. Conducted through 18 online interviews and a digital
exhibition, the study found that remote and blended service models noi only maintained but enhanced access,
autonomy and wellbeing for many participants.
The paper's findings have infornled national guidance on digital inclusion. Recovery College practice, and
tele-mental health desi(rn. aligning ￿'1th NHS England's Digithl Transforn)ation Frainework and Community
Transforniation Programme.
"COVID-19 changed everything, but we built new communities, discovered new ways to care, and found
strength in connection."
This project led to the Hall Place exhibilion, and continues to influence how Mind delivers hybrid, relational
care that bridges digital and face-lfrface support.
2. "We Had to Learn How to Talk to Each Other Again, Supporting Individuals Bereaved by Suicide
(Palmer, 2025, Mind in Bexley & South East London Suicide Bereavement Service)
This study, supported by South East London ICB, used oral history and narrative research to explore the
experiences of 2? people bereaved by suicide. Findings were shared through a public exhibition and report that
helped Shape local p05tvention and Suicide Prevention Strategy {2023-2028) implementation.
The work highlights the role of peer 5UPPOT¢ holistic care centred listening and storytelling in recovery,
contributing to national leaming on postvention and inte(FTated bereavement care.
'It's not just telling... it's remembering. Sharing my story made me feel connected again."
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Mind in Bexley and East Kent Ltd
Report of the Trustees for the year ended 31 March 2025 (Continued)
The accompanying exhibition received critical acclaim from policymakers and academic5 for using visual and
audio stor)telling to transform grief into dialogue aTJd awareness.
3. Improving Physical Health-care Equity for People with Severe Mental Illness (SMI)
(Palmer, 2025, Mental Health and Social Inclusion)
This peer-reviewed study, conducted in partnership with Oxleas NHS Foundation Trust and Bexley Health
Neighbourhood Care CIC, evaluated a cfrproduced approach to annual physical health checks for people with
SMI.
Results demonstrated a 200/0 increase in completion rates and highlighted the impact of peer mentors and
community navigators in overcoming ba￿lerS to engagement.
The project 5UPPOrts the NHS Long Term Plan and Core20PLUS5 inequalities framework, reinforcing national
commitments to reducing premaiure mortality among people with SMI through community-led partnership
models.
"When people are met with understanding, not judgement. they start tak'ing control of their health."
4. "Groiinding Ethical Governance: CfrProduced Community-Based Research Ethics IT] Qualitative and Oral
History Work,"
(Palmer, 2025, Grounding Ethical Governance)
This publication explores the eihical frdmeworks underpinning Mind's research culture, arguing for
community-led ethics, reflexivity and participant agency in voluntary-sector research.
It outlines Mind's innovative Ethical Governance FrameworL now adopted in several NHS collaborations,
demonstrating how small charities can lead ethically robust and inclusive research practices.
Ernerging and Ongoing Research (2025-26)
Building on this national recognition, Mind in Bexley and East Kent continues to develop new studies at the
intersection of community, recovery and policv-
Revival Cafe and Wellness Hub Evaluation.. A mixed-tnethod study exploring how Revival'5 social enterprise
model supports mental health: belonging and Preventative care. This M.-ork examines Revival'5 governance
model, volunteer engagement. and contribution to the Integrnted Care System's prevention agenda, positioning
it as a prototype for relational, place-based mental health support. We aim to complete this study next year.
Unpaid Mental Health Carers Research: Expanding on the Carers in Mtnd study. this qualitstive research uses
oral history to explore agency. resilience and peer support among unpaid carers. FiTJdings will inforn) national
carers, policy and contribute to Lal)our s Neighbourhood Care Strategy and Integrated Community Care
Framework (Palmer, 2025). We aim to
Crisis Cafe Evaluation: Continuing evaluation of the Bexley Crisis Cafes to assess their impact on reducing
emergency admissions, improving timely access to listening support. and enhancing social trust. Findings will
contribute to NHS England's Community Crisis Aliematives Framework and shape future commissioning
models
"Every piece of research we do begins with listening...to people's lives, their resilience, their hope."
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Mind in Bexley and East Kent Ltd
Report of the Trustees for the year ended 31 March 2025 (Continued)
Exhibilions and Knowledge Exchange
Mind in Bexley and East Kent continues to use exhibitions as a mediutn for research translation. Project5 such
as "Carers in Mind" and 'Supporting Individua15 Bereaved by Suicide, demonstrate how art, oral history and
storytelling can foster dialogue, empathy and social change.
By transforn)ing research into public engagement, these exhibitions embody our belief that knO￿,ledge is most
powerful ￿'hen it is shared, felt and seen.
Looking Ahead: 2025-2030
Building a Sustainable, Innovative and Listening Organisation
As Mind in Bexley and East Kent enters its next five-year chapter. our ambition is to consolidate everything we
have leamed and achieved into a resilient, innovalive. and community-led organisation fit for the future. Our
Five-year Strategy (20?5-20)0) sets a clear direclion= to lead prevention, inclusion, and integrated care in the
community, ensuring that every person we support has the opportunity not only to recover. but to thrive.
The coming years will see us build on our reputation for innovation and evidence. We will continue to
demonstrate how voluntary and community organisations can deliver measurable health and social outcomes,
translating national policv, from the NHS Long Tenn Plan to the Core?OPLUS5 framework and local Integrated
Care System strategies, into practical, relational care rooted in community life.
Sustainability and System Leadership
Sustainability will remain central to our strategy. We will strengthen financial resilience throu￿ a balanced
portfolio of NHS contracts. local authority partnerships. charitable funding and enterprise initiatives such as
Revival Food & Mood. Each programme w.ill be underpinned by a clear impact framework, ensuring value for
money, accountability and alignment with local system priorities.
We will continue to play an active leadership role ￿"1[hin the South East London and Kent & Medway Integrated
Care Systems. shaping neighbourhood prevention. personalised care and co-production models. Our
partnerships with Oxleas NHS
Foundatlon Trust. GP networks and Public Health will deepen, helping to embed volunlary-sector expertise at
the heart of system design.
Innovation, Research and Continuous Learning
Innovation remains one of our defining strengths. Over the next five years. we will expand our Research and
Impact Hub. building on our national recognition as National Mind"s Research and Monitoring Organisation of
the Year. This will include new community-based studies exploring trauma-infomied practice. digital inclusion,
crisis prevention and social prescribing, c(Hlesigned with universities, commissioners and people with lived
experience.
We will invest in digital innovation, ensuring that access to mental-health and wellbeing support remains
flexible, inclusive and safe. This will include enhancing our Digital Hub and hybrid learning environments 50
that more people can connect from home, M'ork or conununity spaces.
Every new idea will be tested through evaluation. not simply to prove success, but to learn, improve and share.
We will continue to publish and disseminaie evidence through peer-reVie￿.ed jounials, public exhibitions and
practitioner learning events. ensuring our insights contribute to both local and national policy.
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Mind in Bexley and East Kent Ltd
Report of the Trustees for the year ended 31 March 2025 (Continued)
Listening* Inclusion and Co-Production
Mind in Bexley and East Kent has alw'-ays been a listening organisation. Over the next five years, we will
formalise this commitment through new structures that elevate lived experience in governance and service
desi<Jn. This includes the expansion of our Research & Ethics Cotnmittee, the development of a Lived
Experience Advisory Network, and new listening forums for stsff, Voluntee￿ and residents.
We will continue to diversify our workforce and leadership. ensuring our organisation reflects the communities
we serve. Equality, diversity and inclusion will be built into every, recruitment. training and partnership process,
guided by data and dialogue.
Measuring What Matters
Our impact will continue to be measured not only in numbers, but in stories, in the everyday changes people
describe when they feel heard, supported and valued. We ￿111 strengthen our outcome-measurement systems,
integrating wellbeing, physical-health. economic and social indicators into a single dats framework. This will
help demonstrate the full social value of our work and ensure that lived experience remains at the centre of how
success is defined.
Culture, People and Purpose
Our people remain our greatest strength. We will invest in leadership development, reflective practice and
wellbeing, ensuring our staff and volunteers have the support and autonomy they need to deliver with
confidence and compassion. Our
organisational culture will continue to priorltise openness, shared purpose and psychological safety, the
foundation5 of excellent care.
A Shared Vision for the Future
Looking ahead. our vision is clear.. to be a Ca￿[y$l for Community-led mental-health transformation, a bridge
bet￿'een clinical and social care, and a model for prevention, inclusion and hope.
By 2030, Mind in Bexley and East Kent will stand not only as a provider of services, but as an evidence-led
movement for compassionate, connected and equi(able menial-health support. Together with our partners,
funders, staff, and residents, ￿'e will continue to demonstrate that change begins with listening, and that the
power of community remains the greatest resource in menlal health.
FINANCIAL REVIEW
The Charity's income for the year ended J l March 2025 was £6.822,767 (2024: £6,3J8.887), representing an
increase of £48J,880 (7.6 /0) compared to the prior year. Totsl expenditure for the year ended 31 March 2025
amounted to £6,81?,637 (2024= £5,070.44J. At )1 March 20?5. total funds carried fonvard amounted to
£6,422,108 (2024= £6,411.978). This comprised unrestricted funds of £6,376.80? (2024.. £6,229,622), of which
£4,093,885 related to general funds and £?,282,917 to desi2nated funds. Restricted funds carried forward at 31
March 2025 amounted to £45,306 (2024- £182,J56).
During the year. the charity made back-dated remuneration payments to key management personnel to address
historical salary benchmark-ing disparities identified through an independent review process. These transactions
are disclosed in accordance with FRS 102 Section 33 and Charitie5 So1￿ (FRS 102).
Page 22

Mind in Bexley and East Kent Ltd
Report of the Trustees for the year ended 31 March 2025 (Continued)
The remuneration adjustments were approved following a robust and transparent governance process. This
included-
(a) Cornmi5sioning independent external benchmarking against comparable organi5ations, including the Mind
network and relevant external agencies.
(b) Full exclusion of senior sthff from the ￿MUn¢￿tIon ￿vIeW, decision-mak'ing, and approval process.
(c) Application of a triple-lock approval mechanism. comprising review by the ReinuTJerntion and Finance
Commiitee. ratification by the full Board of Trusiees. and fomlal approval recorded in hand-signed minutes.
(d) Commissioning of an independent governance ￿VIe11.. alontsside specialist tax advice and confirmation of
HMRC compliance from CKRD A¢¢ountants.
(e) Confirniation that all remuneration adjustments were funded exclusively from unrestricted reserves, in
accordance with Charity Commission guidance (CC I O).
(D All payments were funded exclusively from unrestricted reserves in accordance with Charity Commission
guidance (CC10). No restricted funds were used for these purposes.
The Trustees confirni that the remuneration review process was conducted in compliance with Charity
Commission guidance CC I l (Trustee expenses and payments) and CC12 (Managing a charity s finances), and
that the adjusted remuneration levels represent 2.2 /0 of organisational income, which is conservative relative to
sector benchmarks of 3-5 %.
Reserves policy
The Board of Trustees aims to maintain a level ol unrestricted re5erve5 that ensures there are adequate funds to
meet cu￿ent and known future liabilities. In order to fulfil its responsibility to secure Mind in Bexley and East
Kent's viability beyond the immediate future, aTJd to Protect the charitable company against seriou5 disruption to
its charitable work. the Trustees seek to build reliable reserves to manage future uncertainty, absorb setbacks
and take advantage of change and opportunily over the long temi.
The Trustees, policy is to maintain free reserves equivalent to a minimum of six months of core costs. At
current levels of expenditure. this equates to a target range of between £800,000 and £1,500.000.
Free reserves are defined as unrestricted funds excluding amounts invested in L￿gible fixed assets and amounts
designated for specific purposes. At J l March 2025, free reserves amounted to £4,093,885 (2024: £2,946,574).
The Board of Trustees considers the level of free reserves held at the year end to be appropriate in supporting
the Charity's financial resilience and enabling planned service development. The Trustees will coiitinue to
review reserve levels in line with the Charity's strdtegic objectives and planned expansion as set out in its future
plans.
Acknowledgements
Our achievements this year have been made possible through the dedication. skill and compassion of our 170
staff, 90 volunteers and the many partners and funders who share our vision for better mental health and
community wellbeing. Their collective comtnitment underpins every service we deliver, from Talking Therapies
and Suicide Bereavement Support to Revival Food & Mood. Veteran5' Wellbeing and the East Kent mentoring
and peer-support programmes.
We extend our Sincere thanks to our commissioner5 and tunders. whose continued investment enable5 our work
to grow and innovate. In particular. we acknoivledge the ongoing partnership and support of the South East
London Integrated Care Board {ICB). Ihe London Borough of Bexley. and Kent County Council. alongside
Oxleas NHS Foundation Trusi, Public Health Bexley. and the Live Well Kent and med￿aY partnership. Their
leadership in prevention, integration and cfrproduction has created the conditions for our services to thrive
Page 2)

Mind in Bexley and East Kent Ltd
Report of the Trustees for the year ended 31 March 2025 (Continued)
Slatemenl of trustees, responsibilities
The trustees (who are also the directors of Mind in Bexley and East Kent Ltd for the purposes of company law)
are responsible for preparing the truslees, report and the financial slalements in accordance with applicable law
and United Kingdom Accounting Standards (United Kin?dom Generall>, Accepted Accounting Practice),
including FRS 102 "The Financial Reporting Standard applicable in the UK and Republic of Ireland"
Company law requires the trustees to prepare financial statements for each financial year. Under company law
the trustees must not approve the financial staiements unless they are satisfied that they give a true aT]d fair view
of the state of affairs of the charitable company and of the incoming resources and application of resources,
including its income and expenditure. of the charitable company for that period. In preparing these financial
statements, the trustees are required io:
select suitable accounting policie5 and apply them consistently-
observe the methods and principles in the Charities SORP:
make judgements and estimates that are reasonable and prudent:
state whether applicable accountino sL2ndards. comprising FRS 102 have been followed, subject to any
material departures disclosed and explained in the financial 5tatement5' and
prepare the financial statemenls on the going concern basis unless it is inappropriate to presume that the
charitable company will continue in business.
The trustees are responsible for keeping proper accounting records that can disclose with reasonable accuracy at
any time the financial position of the chariiable company and enable them to ensure that the financial statements
comply with the Companies Aci 2006. They are also responsible for safeguarding the assets of the charitable
company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.
The trustees are responsible for the tnaintenance and integrity of the corporate and financial inforniation
included on the charitable company's website. Leuislation governing the preparation and dissemination of
financial statements may differ from legislation in other jurisdictions.
Disclosure of information to auditor
Each trustee has taken steps that they ought to have takeT] as a trustee in order to make themselve5 aware of any
relevant audit inforniation and to establish that ihe charity's auditor is aH".are of that inforn)ation. The trustees
confirm that there is no relevant inforn]ation thai ihey know of and of which they know the auditor is unaware.
The annual report was approved by the trustees of the charity on 19 December 2025 and signed on its behalf by:
Shaheen Choudhury Westcombe
Trustee
Page 24

Mind in Bexley and East Kent Ltd
Report of the Independent Auditors to the Trustees
For the year ended 31 March 2025
Opinion
We have audited the financial statements of Mind in Bexley and East Kent Ltd (the 'charity') for the year ended
31 March ?0?5. which comprise the Statement of Financial Activities. Balance Sheet. Statement of Cash Flows,
and Notes to the Financial Statements, including a 5uminary of significant accounting policies. The financial
reporting framework that has been applied in their preparation is United Kingdom Accounting Standards,
comprising Charities SORP - FRS 102 'The Financial Reporting Standard applicable in the UK and Republic of
Ireland, and applicable law (United KingdoTn Generally Accepted Accounting Practice).
In our opinion the financial statements-
give a true and fair view of the state of the charity's affairs as at J l March 2025 and of its incoming
resources and application of resources. including its income and expenditure. for the year then ended;
have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice-
have been prepared in accordance with the requirements of the Companies Act 2006.
Basis for opinion
We conducted our audit in accordance with International Standards on Auditing (UK) (ISAS (UK)) and
applicable law. Our responsibilities under those stsndards are further described in the auditor responsibilities for
the audit of the financial statetnents section of our report. We are independent of the charity in accordance with
the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC'S
Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements.
We believe that the audit evidence we have obtained is suificient and appropriate to provide a basis for our
opinion.
Conclusions relating to going eoneern
In auditing the financial statemenis, we have concluded that the trustees use of the going concern basis of
accounting in the preparation of the financial staiements is appropriate.
Based on the work we have perfornie(L we have not identified any tnatertal uncertainties relating to events or
conditions that. individually or collectively.. may cast significant doubt on the chariti s ability to continue as a
going concern for a period of at least twelve month5 from ￿hen the original financial statements were authorised
for issue.
Our responsibilities and the responsibilities of the trustees with respect to going concern are described in the
relevant sections of this report.
Other information
The trustees are responsible for the other infomiation. The other infonnation comprises the information included
in the annual report: other than the financial statements and our auditor's report thereon. Our opinion on the
financial statements does not cover the other inforn]ation and. except to the extent otherwise explicitly stated in
our report. we do not expre55 any form of assurance conclusion thereon.
In connection with our audit of the financial statements. our responsibility is to read the other infonnatioii and,
in doing so. consider whether the other inforn]ation is materially inconsistent with the financial statements or
our knoM,ledge obtained in the audit or othen¥ise appears to be materially misstated. If we identify such material
inconsistencies or apparent material misstatements. we are required to deterniine whether there is a material
misstatement in the financial statements or a material misstatement of the other infonnation. If, based on the
work we have perfonned, we conclude that there is a material misstatement of this other infonnation, we are
required to report that fact.
Page 25

Mind in Bexley and East Kent Ltd
Report of the Independent Auditors to the Trustees
For the year ended 31 March 2025 (Continued)
We have nothing to report in this regard.
Opinion on other matter preseribed by the Companies Act 2006
In our opinion, based on the work undertaken in the course of the audit:
the infomation given in the Trusiees, Report for the financial year for which the financial statements are
prepared is consistent with the financial statements- and
the Trustees, Report has been prepared in accordance with applicable legal requirernents.
Matters on whieh we are required to report by eieeplion
In the light of our kno￿.ledge and understanding of the charity aT]d it5 environment obtained in the course of the
audit, we have not identified material misstatements IT] the Trustee5' Report.
We have nothing to report in respect of the folloiving matters where the Companies Act 2006 requires us to
report to you if, in our opinion..
adequate accounting records have not been kept. or returns adequate for our audit have not been received
from branches not visited by us; or
the financial statements are not in agreement with the accounting record5 and return5- or
certain disclosures of trustees remuneration specified by law are not made; or
we have not received all the infomlation and explanations we ￿quire for our audit.
Responsibilities of trustees
As explained more fully in the Sialement of trustees. responsibilities (set out on page 24), the trustees are
responsible for the preparation of the financial statemenls and for being satisfied that they give a true and fair
view. and for such internal control as the trnstees detennine As necessary to enable the preparation of financial
slatements that are free from malerial misslatement. whether due to fraud or error.
In preparing the financial statements. the trustees are responsible for assessing the charity's ability to continue as
a going concern. disclosing. as applicable. mallers relaied to going concern and using the going concern basis of
accounting unless the trustees either intend to liquidate the charity or to cease operations, or have no realistic
alternative but to do so.
Auditor responsibilities for the audit of the financial stalements
Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free
from material misstatement, whether due to fraud or error, and to issue an auditor's report that includes our
opinion. Reasonable assurance is a high level of assurance. but is not a guarantee that an audit conducted in
accordance with ISAS (UK) will al￿'ayS delect a malerial misstatement when it exists. Misstatements can arise
from fraud or error and are considered material if. individually or in the aggregate: they could reasonably be
expected to influence the economic decisions of users iaken on the basis of these financial statements.
The extent to which our procedures are capable of deteaing Ir￿gu18r1tlCs, including fraud is detailed below:
Page 26

Mind in Bexley and East Kent Ltd
Report of the Independent Auditors to the Trustees
For the year ended 31 March 2025 (Continued)
Enquiry of management, those charged with governance and the entity's solicitors around actual and potential
litigation and claims;
Enquiry of entity staff in tax and compliance functions to identify any instances of non- compliance with laws
and regulations:
Reviewing minutes of meetings of those charged with governance;
Reviewing financial statement disclosures and testing to supporting documentation to assess compliance with
applicable laws and regulations-
Performing audit work over the risk of management override of controls, including testing of journal entries and
other adjustments for appropriateness. evaluating the business rationale of signifjcant transactions outside the
nornial course of business and reviewing accounting estimates for bias.
Because of the inherent limitations of an audit. there 15 a risk that we M'ill not detect all irregularities, including
those leading to a material misstatement in the financial statements or non-compliance with regulation. This risk
increases the more that cotnpliance with a law or reuulation 15 removed from the event5 and transactions
reflected in the financial statetnents, as we will be le55 likely to become aware of instances of non-compliance.
The risk is also greater regarding irregularities oCCu￿1ng due to fraud rather than error, as fraud involves
intentional concealment, forgery, collusion, omission or misrepresentation.
Use of our report
This report is made solely to the charitable company's trustees. as a b(Kly, in accordance with Chapter 3 of Part
16 of the Companies Act 2006. Our audit work has been undertaken so that we mioht state to the charity's
trustees those matters we are required io state to ihem in an audiior's report and for no other purpose. To the
fullest extent permitted by law, we do not accept or assume responsibility to anyone oiher than the charitable
company and its trustees as a body, for our audit worL for this reporL or for the opinions we have formed.
Morlai Kargbo (Senior Statutory Auditor)
For and on behalf of Moracle Limited Chartered Accountants & Registered Auditors ,
960 Capability Green
Luton
LUI JPE
19 December 2025
Page 27

Mind in Bexley and East Kent Ltd
Statement of Financial Activities for the Year Ended 31 March 202$
(Including Income and Expenditure Account and Statement of Total Recognised Gains
and Losses)
Unreslrieled
funds
Restricted
funds
31 March
2025
31 March
2024
Note
Ineome and Endowments from:
Donations and legacies
Charitable activities
Other trading activities
Investment income
39,888
5,862.743
396,929
39,327
5,399.172
J67,317
917,242
6,316.414
367,317
Total income
5,905.525
917,249
6,822,767
6,338,887
Expendilure on:
Raising funds
Charitable activities
(345.632)
{5,426.761)
(3.197)
(1,037.047)
(348.8?9)
(6,46),808)
(351,077)
(4,719,366)
Total expenditure
{5.772.J9J)
{1.040.244)
(6,812.637)
(5,070,443)
Net incomel(expenditure}
Transfers between funds
133.lJ2
14,048
(12J,002)
{14,048)
1,268,444
Net movement in funds
147,180
(137.050)
10,130
1,268,444
Reconciliation of funds
Total funds brought forward
6.?29.6??
18?,356
6.411,978
5,143.534
Total funds carried forward
21
6.J76.802
6,422,108
6,411,978
All of the charity's activities derive from continuing operations during the above two periods.
The funds breakdowm for 2024 is shown in note 21.
The notes on pages J I to 46 forni an integral part of these financial statements.
Page 28

Mind in Bexley and East Kent Ltd
(Registration number: 5393807)
Balance Sheet as at 31 March 2025
31 March
2025
31 March
2024
Note
Fixed assels
Tangible assets
14
1,847,917
1,89J,048
Current assets
Debtors
Cash at bank and in hand
15
J,3J3.578
2,fv11.222
321,9J5
4.597.519
16
5,974,800
4,919,454
Creditor5: Amount5 falling due within one year
(1,400,609)
(171,293)
Net current assets
4,574,191
4,748,161
Tot21 assets less current liabilities
6,422.108
6,641,209
Creditors: Amounts falling due after more than one year
18
{229,231)
Net a55ets
6.492,108
6,411,978
Funds of the charity:
Restricted income funds
Restricted funds
21
45,306
182,356
Unrestricted income funds
Unrestricted funds
6,376.802
6.229.622
Total funds
21
6.4?2,108
6,411.978
The financial statements on pages 28 to 46 were approved by the trustees, and authorised for issue on 19
December 2025 and signed on their behalf by:
Shaheen Choudhury Westcombe
Trustee
The notes on pages J I to 46 forni an integral part of these financial statements.
Page 29

Mind in Bexley and East Kent Ltd
Statement of Cash Flows for the Year Ended 31 March 2025
31 March
2025
31 March
2024
Note
Cash floivs from operating activitie5
Net cash income
1,268,444
Adjustments to cash flow's from non-cash items
Depreciation
Investment income
14
66,839
(6?,393)
61,204
(39,327)
14,576
1,290,321
Working capital adjustmenls
Increase in debtors
Increase in creditors
(J,011,64J)
1.2?9,316
(99,115)
103,J65
Net cash flows from operating activities
(1,767.751 }
1,294,571
Cash flows from investing actii'ities
Interest receivable and similar income
Purchase of tangible fLKed assets
39,327
(457,903)
14
(21,708)
Net cash flows from investing activities
40,685
(418,576)
Cash floivs from financing activities
Repayment of loans and borrO￿.1ngs
18
(229,231)
Net (decrease}lincrease in cash and cash equivalents
(1,956,297)
875,995
Cash and cash equivalents at l April
4,597.519
3.721,524
Cash and cash equivalents at 31 March
2,641.222
4,597,519
All of the cash flows are derived from continuing operations during the above two periods.
The notes on pages J I to 46 forni an integral part of these financial statements.
Page )0

Mind in Bexley and East Kent Ltd
Notes to the Financial Statements for the Year Ended 31 March 2025
I Charity status
The charity is limited by share capital. incorpordted in .
The address of its registered o￿l¢e is:
2a Devonshire Road
Bexleyheath
Kent
DA6 8DS
These financial statements were auth0ri5ed lor issue by the trustees on 19 Decevnber ?025.
2 Accounting policies
Summary of significant accounting policies and key accounting estimates
The principal accounting policies applied in the preparation of these financial statements are set out below.
These policies have been consistentl}, applied to all the years presented, unless other%N'ise stated.
Statement of complianee
The financial statements have been prepared in accordance with Accounting and Reporting by Charities..
Statement of Recommended Practice (applicable to charities preparing their accounts in accordance with the
Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS I O?)) (i55ued in October 2019)
(Charities SORP (FRS I O?)), the Fiiiancial Reporting Standard applicable in the UK and Republic of Ireland
(FRS 102) and the Companies Act 2006.
Basis of preparation
Mind in Bexley and East Kent Ltd meets the definilion of a public benefit entity under FRS 102. Assets and
liabilities are initially recognised at historical Cost or transaction value unless otherwise stated in the relevant
accounting policy notes.
Going concern
The trustees consider that there a￿ no material uncertainties about the charity's ability to continue as a going
concern nor any significant areas of uncertainty that affect the canying value of assets held by the charity.
Income and endowmenls
All income is recognised once the charity has entitlemeni to the income. it is probable that the income will be
received and the amount of the income receivable can be measured reliably.
Donations and legacie5
Donations are recognised when the charity has been notified in writing of both the amount and settlement date.
In the event that a donation is subjecl to condilions thal require a level of perfonnance by the charity before the
charity is enlitled to the funds. the income is deferred and nol recognised until either those conditions are fully
met. or the fulfilment of those conditions is ￿'hOllY within the control of the charity and it is probable that these
conditions will be fulfilled in the reporting period.
Page)I

Mind in Bexley and East Kent Ltd
Notes to the Financial Statements for the Year Ended 31 March 2025 (continued)
2 Accounting policies (continued)
Expendilure
All expenditure is recognised once there is a legal OT constructive obligation to that expenditure, it is probable
settlement is required and the amount can be measured reliably. All costs are allocated to the applicable
expenditure heading that aggregate similar costs to ihat caiegorv. Where costs cannot be directly attributed to
particular headings they have been allocated on a basis consistent with the use of resources, with central staff
costs all(xated on the basis of time spent. and depreciation Charges all(Kated on the portion of the asset's use.
Other support costs are allocated based on the spread of sthff costs.
Raisingfunds
These are costs incurred in attracting voluntary income, the management of investments and those incurred in
trading activities thai raise funds.
Charilable aclivities
Charitable expenditure comprises ihose Costs incurred by the charity in the delivery of its activities and services
for its beneficiaries. It includes both costs that can be allocaied directly to such activities and those costs of an
indirect nature necessary to support them.
Grant erpendilure
Grants payable are pavments made to third parties in the furtherance of the charitable objectives. Where the
charity gives a grant with conditions for its payment being a specific level of service or output to be provided,
such grants are only recognised in the Statement of Financial Activities once the recipient of the grant has
provided the specific service or output.
Grants payable without performance conditions are recognised in the accounts when a commitment has been
made and commLmicated to the recipient, and there are no conditions to be met relating to the grant which
remain in the control of the charity-
Grantprovi5ion5
Provisions for grants are made ￿'hen the intenlion to make a grnnt has been communicated to the recipient but
there is uncertainty about either the timing of the grdnt or the amount of grant pa)'able.
Governance costs
These include the costs attribuiable to the charity's compliance with constitutional and statutory requirements.
including audiL strategic management and trustees meetings and reimbursed expenses.
Taxation
The charity is considered to pass the tests set out in Paragraph I Schedule 6 of the Finance Act 2010 and
therefore it meets the definition of a charitable company for UK corporation tax purposes. Accordingly, the
charity is potentially exempt from taxation in respect of income or capital gains received within categories
covered by Chapter J Part I l of the Corporation Tax Act 2010 or Section 256 of the Taxation of Chargeable
Gains Act 1992. to the extent that such income or gains are applied exclusively to charitable purposes.
Tangible fixed a55ets
Individual fixed assets Costing £1500 or more are initially recorded at cost, le55 any Subsequent accumulated
depreciation and subsequent accumulated impairment losse5.
Page )2

Mind in Bexley and East Kent Ltd
Notes to the Financial Statements for the Year Ended 31 March 2025 (continued)
2 Accounting policies (continued)
Depreciation and amortisation
Depreciation is provided on tangible fixed assets so as to write off the cost OT valuation, le55 any estimated
residual value. over their expected useful economic life as folloH's-
Asset class
Motor Vehicle
Land and Building5
Fumiture & Equipment
Computer Equipment
Depreciation method and rate
.ht Line
20/0 Straight Line
25 /0 Written Dowi Value
25 /0 Written Dowi Value
Trade debtors
Trade debtors are amounts due from customers for merchandise sold or services perfonned in the ordinary
course of business.
Trade debtors are recognised initially at the transaction price. They are subsequently measured at amortised cost
using the effective interest method. less provision for impainnenl. A provision for the Ampainnent of trade
debtors is estsblished when there is objective evidence thal the charity will not be able to collect all amounts due
according to the original tenns of the receivables.
Cash and cash equivalents
Cash and cash equivalents comprise cash on hand and call deposits. and other short-tenn highly liquid
investments that are readily convertible to a known amount of cash and are subject to an insignificant risk of
change in value.
Trade creditors
Trade creditor5 are obligations to pay for good5 OT Services that have been acquired in the Ordinary course of
business from suppliers. Accounts payable are cla55ified as current liabilities if the charity doe5 not have an
unconditional riJ]t, at the end of the reporting periiKI. to defer settlement of the creditor for at least twelve
months after the reporting date. If there is an unconditional riJt to defer settlement for at least twelve months
after the reporting date, they are presented as nOn-Cu￿eT)t liabilities.
Trade Creditors are recognised initially at the transaction price and subsequently measured at amortised cost
using the effective interest method.
Borroivings
Interest-bearing borrowings a￿ initially recorded at fair value, net of transaction costs. Interest-bearing
borrowings are subsequently carried at amonised cost. with the difference between the proceeds, net of
transaction costs, and ihe amount due on redemption being recognised as a charge to the Statement of Financial
Activities over the period of the relevant borrO￿'1ng.
Interest expense is recognised on the basis of the effective interest method and is included in interest payable
and similar charges.
Borrowings are classified as current liabilities unless the charity has an unconditional right to defer settlement of
the liability for at least twelve months after the reporting date.
Page ))

Mind in Bexley and East Kent Ltd
Notes to the Financial Statements for the Year Ended 31 March 2025 (continued)
2 Accounting policies (continued)
Fund structure
Unrestricted incotne funds are general funds that are available for use at the trustees discretion in furtherance of
the objectives of the charity.
VAT
The Charity is registered for VAT.
Pension scheme
The charity operates a defined Contribution PensioT] Scheme lor its employees. The pension costs charged in the
financial statements represent the contribution payable by the charity during the year.
Judgements and key sources of estimation uncertaintv
In the application of the charity's accounting policies. the trustees are required to make judgements, estimates
and assumptions about the carrying amount of assets and liabilities that are not readily apparent from other
sources. The estimates and associaied assumptions are based on historical experience and other factors including
expectations of future events that are believed to be reasonable under the circumstances. Actual results may
differ from these estimates. The esiimates and underlying assumptions are reviewed on an ongoing basis.
Revisions to accounting estimates are recognised in the period in which the estimate is revised where the
revision affects only that period, or in the period of the revision and future periods where the revision affects
both current and future periods.
Restricted income funds are those donated for use in a particular area or for specific purposes, the use of which
is restricted to that area or purpose.
3 Income from donations and legacies
Unrestricted
funds
General
Restricted
funds
31 March
2025
31 March
2024
Donations and legacies;
Donations and Legacies
76,￿3
39,888
76,￿3
39,888
4 Income from charitable activities
Unrestricted
funds
Restricted
31 March
2025
31 March
2024
General
funds
Grants and Other income
5.)99.172
917,?42
6.J16,414
5,862.74)
Page )4

Mind in Bexley and East Kent Ltd
Notes to the Financial Statements for the Year Ended 31 March 2025 (continued)
4 Income from charitable activities (continued)
Grants received, ineluded in the above, are as follows:
31 March
2025
Crisis Cafe Bexley
Rarnsgate Wellbeing Cafe
IPS Emploj'ment
DWP Emplo)'ment Advisers
East Kent Live Well
IMHA Advocacy
Recovery. Wellbeing and Emplo)Tnent Support
Transformation Hub
Bexley Talking Therapies
HEE Bexley Talking Therapies
Healthwatch
Careers in Mind
Small Grants
125,440
22,680
246,588
224,000
195,180
194,702
770,808
569,267
2,818,241
170,289
104,810
35,020
910,813
6,387.838
31 March
2024
Crisis Cafe Bexley
Ramsgate Wellbeing Cafe
IPS Emplo)'ment
Community Ow'nership Fund
DWP Emplo>'ment Advisers
East Kent Live Well
IMHA Advocacy
Recovery, Wellbeing and Emplo)'ment Support
Transforniation Hub
Bexley Talking Therapies
HEE Bexley Talking Therapies
Healthwatch
Careers in Mind
Small Grants
125,440
135,000
112,988
120,550
223,000
187,870
195,520
784,792
598,520
2,469,827
140,640
112,967
68J,974
5.926.108
Page )5

Mind in Bexley and East Kent Ltd
Notes to the Financial Statements for the Year Ended 31 March 2025 (continued)
4 Income from charitable activities (continued)
Small Granls- list of funders:
South East London Mind - Suicide Bereavement
London Borough of Bexley - ASC Pathways
University of Kent - Kent Community Oasis Garden
Kent County Council - Veterans Foundation Project
South London Partnership - Personal Health Budget
MIND- Supported Self Help
London Borou
.h of Bexle). . Barbershop Project
London BorouJ of Bexley - Bexley Household Support Fund
Social Enterprise Kent
Kent Community Foundation
NHS South East London ICB - Mindful Mums
Innovate UK (Greenme)
5 Income from other trading aelivilies
Unrestricted
funds
Restricted
31 March
2024
General
funds
funds
Trading Cafe
367,317
367,317
396,929
)67,317
367,317
396,929
6 Investment income
Unrestricted
funds
Restricted
31 March
2025
31 March
2024
General
funds
Deposit Interest Income
62,393
7 Expenditure on raising funds
Page )6

Mind in Bexley and East Kent Ltd
Notes to the Financial Statements for the Year Ended 31 March 2025 (continued)
7 Expenditure on raising funds (continued)
a) Costs of generating donations and legacies
31 March
2025
31 March
2024
Direct Costs
Support Costs
Staff Costs
101,896
27,598
219,3J5
125,645
192,970
348,829
351,077
8 Expenditure on charitable activities
31 March
2025
31 March
2024
Direct Costs
Staff Costs
Support Costs
177,388
5.498,862
787,558
131,599
),805.266
782,501
6,46J,808
4,719,366
Page )7

Mind in Bexley and East Kent Ltd
Notes to the Financial Statements for the Year Ended 31 March 2025 (continued)
9 Analysis of governance and sUPPOrt Costs
Support costs allocated to raising funds and charitable activities
Charitable
Fundraising
Actii'ities
Aetivities
31 March
2025
31 March
2024
Premises costs
Staff Costs
Office Costs
Other Costs
Governance Costs
170,514
i09,49J
116,712
131,4)6
59,402
170,514
)37,092
116,712
131,4)6
59,40?
156,042
324,268
151,027
121,070
62,556
27,599
787,557
27,599
815,156
814,96J
10 Nel incomingloutgoing resources
Net income for the year include-
31 March
2025
31 March
2024
Audit fees
Other non-audit Services
Depreciation of fixed assets
15,000
7.592
15,000
7,592
61,204
I l Trustees remuneration and expenses
No trustees, nor any persons connected with them, have received any remuneration from the charity during the
year.
12 Staff Costs
The aggregate payroll costs were as follows:
31 March
2025
31 March
2024
Staff eosts during the year were:
Wages and salaries
Social security costs
Pension costs
Other staff costs
4,763.323
504,003
379,035
408,9?8
3,332,823
326,705
146,726
516,250
6,055.289
4,322,504
Page )8

Mind in Bexley and East Kent Ltd
Notes to the Financial Statements for the Year Ended 31 March 2025 (continued)
12 Staff costs (continued)
The average monthly headcount of staff during the year was 151 (2024: 115) and the average number of
full-time equivalent etnployees during the year wa5 a5 folloiv5'.
31 March
2025
31 March
2024
Charitable Activities
Support Activities
117
88
120
91
The number of employees whose emoluments fell within the following bands was:
31 March
2025
31 March
2024
£70,001- £80,000
£80,001- £90,000
£90,001- £100,000
The total employee benefits of the key management personnel of the charity were £566.098 (2024 - £628,190).
Funds were allocated to regularise historic contra¢tual and pension arrangements, ensuring consistency with
sector and NHS benchmarks, governance standards. and employer best practice.
During the year the charity made the following transactions with key management personnel:
During the year, the charity made backdated remuneration payments to key management personnel to address
historical salary benchmarking disparilies ideniified through an independent review process. These transactions
are disclosed in accordance with FRS 102 Seclion JJ and Charities SORP (FRS 102}.
Page )9

Mind in Bexley and East Kent Ltd
Notes to the Financial Statements for the Year Ended 31 March 2025 (continued)
13 Taxation
The charity is a registered charity and is therefore exempt from tsxation.
14 Tangible fixed assets
Land and Furniture,Computer
buildings
& Equipment
Motor
vehicles
Total
Cost
At l April 2024
Additions
,917,294
296,408
21,708
2,245,218
21,708
At J l March 2025
1.917.294
J18,116
2,266.926
Depreciation
At l April 2024
Charge for the year
116,51
227,780
22,584
7,879
5,909
352,170
66,839
At 31 March 2025
154,857
250,364
13,788
419,009
Net book value
At J l March 2025
1.762.4J7
67,752
17,728
1,847.917
At J l March 2024
.800.78J
68.628
23,637
1,893,048
IS Debtors
31 March
2025
31 March
2024
Trade debtors
Prepayments
Accrned income
3,018,590
41,681
273,307
248,038
58,822
15,075
),333.578
321,9J5
16 Cash and cash equivalents
31 March
2025
31 March
2024
Cash at bank
2,641,222
4,597,519
Page 40

Mind in Bexley and East Kent Ltd
Notes to the Financial Statements for the Year Ended 31 March 2025 (continued)
17 Creditor5: amounts falling due within one year
31 March
2025
31 March
2024
Trade creditors
Other creditors
1,239.634
160,975
41,957
129,3J6
1,400.609
171,293
18 Creditors: amounts falling due after one year
31 March
2025
31 March
2024
Bank loans
229,2Jl
19 Obligations under leases and bire purchase contracts
Operaling lease commitments
Total future minimum lease payments under non-cancellable operating leases are as follows:
31 March
2025
31 March
2024
Land and buildings-Rent
Within one year
BeNeen one and five year5
24,500
73,500
22,000
66,000
98,000
88,000
20 Share capital
Mind in Bexley and East Kent Llmited is a company. limited by guarantee and has no sharè capital. Each
member is liable to contribute a sum not exceeding £ l in the event of the Charity being wound up.
Page41

Mind in Bexley and East Kent Ltd
Notes to the Financial Statements for the Year Ended 31 March 2025 (continued)
21 Funds
Balance at
Balance at
31 March
2025
Incoming
resources
Resources
expended
2024
Transfers
Unrestricted funds
Generol
General funds
2,946.574
5,905,525
(5,772.39J}
1,014,179
4,093,885
Designoled
Management Recruitment
Legal Fees
Professional Fees
Fundraising Support
Research
Tangible Flxed Assets
Accounting System
Building Irnprovemen
Refurbishment
Building Acquisition
Minibus
Training
Computers/lT
Pensionl Benefitslcritical
illness
Recruitment & Advertising
Loan Repaynent
70.000
10.000
10.000
(70,000)
5,000
15,000
10,000
10.000
1,89J,048
10.000
(10,000)
(45,131)
1,847,917
10,000
290.000
J50,000
15.000
20.000
20.000
i 0,000
(350,000)
JOO,000
15,000
20,000
20,000
J20,000
15,000
2?0,000
(320,000)
15,000
(220.000)
J.283.048
(1,000,131)
2,282,917
Total unrestricted funds
6,229.6?2
5.905.525
(5,772.J9J}
14,048
6,376.802
Restricted funds
Transforniation Hub
East Kent Live Well
Healthwatch
147.289
569.267
243.165
104,810
(671,250)
(24J,165)
(125,8?9)
45,306
(14,048)
Tot21 restricted funds
182,356
917,242
(1,040.244)
(14,048)
45,306
Total funds
6,411.978
6.8?2.767
(6,812.637)
6,422.108
Page 42

Mind in Bexley and East Kent Ltd
Notes to the Financial Statements for the Year Ended 31 March 2025 (continued)
21 Funds (continued)
Balance at
Balance at
31 March
2024
Incoming
resources
Resources
expended
2023
Transfers
Unrestricted funds
Generol
General funds
1,327,6)5
2,029.484
(806.418)
395,87J
2,946,574
Designoled
Management Recruitment
Legal Fees
Professional Fees
Fundraising Support
Tangible Fixed Assets
Research
Accounting System
Building Irnprovemen
Refurbishment
Building Acquisition
Minibus
Training
Computers/lT
Pensionl Benefitslcritical
illness
Recruitment & Advertising
Loan Repaynent
Marketing
loo.000
20.000
(JO,000)
(10,000)
i 0,000
70,000
10,000
10,000
1,496,349
J96,699
i 0,000
(10,000)
1,89J,048
10,000
10,000
20.000
250.000
JOO,000
15,000
10.000
30.000
40,000
50,000
290,000
350,000
15,000
20,000
20,000
i 0,000
(10,000)
150,000
20,000
150,000
li,000
170,000
(5,000)
70,000
(l i,000)
320,000
15,000
220,000
2.576,349
706,699
3,283,048
Total unrestricted funds
J,90).984
2.0?9.484
(806,418)
1,102,572
6,229.622
Restricted
Bexley Talking Therapies
Employment Recovery
Transforniation Hub
East Kent Live Well
Healthwatch
992.791
111.170
96.627
2,610,467
744.792
598.520
242.657
1?.967
(2,610.467)
(746,181)
(547,858)
(242,657)
(116,859)
(992,791)
(109,781)
147,289
Total restricted funds
1.2J9,547
4.309.403
(4,?fv1.0?2) (1,102,572)
182,356
Total funds
5,14).5)1
6.)J8.887
(5,070.440)
6,411.978
Page 4)

Mind in Bexley and East Kent Ltd
Notes to the Financial Statements for the Year Ended 31 March 2025 (continued)
21 Funds (continued)
Restricted funds purposes - current year:
Healthwatch account should be in unrestricted funds, now transferred to General funds
Transformation Hub CatTied fonvard to 25126 and to spend on the recruitment
Designated funds purposes - current year:
Management recruitment fund5 were utilised during the year lor their intended purpose to 5UPPOrt reC￿ltment
at management level.
Legal fees were used to cover legal costs associated with updating the Company Articles.
Fundraising support was allocated to specialist fundraising expertise to develop Revival Social Enterprise and
explore opportunities to diversify income streams.
Professional fees were used to support staff provision through salary exchange arrangements.
Research funds were utilised during the year for their intended research purpose.
Tangible fixed assets were designated for investment in fixed assets: during the year additional computer
equipment was purchased and depreciation was charged.
Accounting system funds were allocated for Softwa￿ development. staff training, and additional system
support.
Building improvement and refurbishment funds were used for maintenance works at the Bexleyheath and
Thanet premises and to contribute lowards quoted building ￿orkS for East Kent.
Building acquisition funds related io proposed additlonal premises in North Bexley; following a review, the
decision was taken not to proceed with the purchase and the funds are no longer required for their original
purpose.
Training funds were allocated to support staff training during the year.
Minibus funds were agreed by trustees to improve reach. challenge stigm& and increase access to Talking
Therapies services.
Computers and IT funds were used to purchase computer equipment and provide additional IT support.
Pension, benefits and critical illness funds were utilised during the year for their intended purpose.
Recruitment and advertising funds were used to pay agency fees for recruitment w'ithin Talking Therapies and
the Transfonnation Hub.
Loan repayment funds were used to repay the loan in full during the year due to rising national interest rates
and concerns around long-terni liabilities.
22 Analysis of net assets between funds
Total funds at
31 March
2025
Unrestricted fund5
General
Designated
Restricted
fund5
Tangible flxed assets
Current assets
1.847,917
4J5,000
1,847,917
5,974,800
(1,400,609)
5.494,494
(1,400.609)
45,306
Current liabilities
Total net assets
4.09J.885
2.282.917
45,306
6.422.108
Page 44

Mind in Bexley and East Kent Ltd
Notes to the Financial Statements for the Year Ended 31 March 2025 (continued)
22 Analysis of net a55ets between funds (continued)
Tolal funds at
31 March
2024
Unrestricted funds
General
Designated
Restricted
funds
Tangible fjxed assets
Current assets
Current liabilities
Creditors over l year
1.89J.048
1.390,000
1.89J.048
4,919,454
(171,293)
{229,231)
J,347.098
(171.29J)
(229.231)
182,356
Total net assets
2.946.574
),28J.048
18?356
6,411.978
Page 45

Mind in Bexley and East Kent Ltd
Notes to the Financial Statements for the Year Ended 31 March 2025 (continued)
23 Revival Cafe activities
This financial summary provides a concise overview of Revival Cafe's income and expenditure for the year
ended J l March 2025.
During the financial period, Revival Cafe reported total incoming resources of £367,317. Income was derived
from a mix of voluntary income. charitable activities. and trading activities. Voluntary income included
£106.388 from small grants and £39,144 from donations and community fundraising activities. Additional
income of £13,138 wa5 received frotn miscellaneous source5. to(wether with £796 in bank interest.
Income from trading activities totalled £207.851. Trading income represented the charity'5 Principal source of
fund5 for the period.
The cost of sale5 amounted to £79,038, con51Sting primarily of cale purchases totalling £76,979, alongside
merchant account fees of £?,059. After deducting the cost of sales. the charity achieved a gross surplus of
£288,279.
Total resources expended during the period were £301.255. all of which related to charitable activities and
governance costs. Staff costs ￿'¢re the Chariiy's most significant expenditure. amounting to £219,335, including
wages, employer national insurance contributions and employer pension contribulions.
Other key expenditure areas included furnishing. building repairs and maintenance (£21,990), utilities
(£18,927), and interest on loan (£11.610). Further costs of {£29.J9J) were incurred in relation to professional
fees, service contracts, travel, marketin& training. events, recruitment and general operdting expenses, all of
which supported the delivery of the charity's objectives.
As total expenditure exceeded gross income for the period. the charity recorded a net operating deficit of
£12,976. There was no material other income or expenditure outside of nonnal operations. Accordingly, the net
movement in funds for the period was a deficit of £12.976.
The trustees recognise the financial pressures experienced during the year. particularly rising operating and
staffing costs. However, the accounts deTnonstrate a strong earned-income base and a diversified funding
profile. The organisation remains focused on financial sustainability, careful cost managemen¢ and Securing
funding to support existing core services.
Truslee Statement
The trustees and Revival management strategic committee believe that Revival Cafe continues to operate as a
viable community-led social enierprise, delivering preventhiive and relational mental health support. The
financial results for the year reflect both the challenges of ihe economic environment and the organisation's
commitment to maintaining high-quality. accessible services for the local community.
Page 46