V6 relate the relationship people Relate Mid & East Surrey Registered Charity No. 1108239 Company No. 2826600 Annual Report and Accounts 2021-22 For the period ended 31 March 2022
RELATE MID & EAST SURREY relate the rplation5hip people Compact version Contents Page Statement of common purpose Members, staff. and volunteers Directors'lExecutive's report Statement of Directors'/Executive's responsibilities 10 Management Report 11-15 Treasurer's report for the year ended 31st March 2022 16-18 Independent Examiners report to the Trustees of Relate Mid & East Surrey19 Financial statements for the year ended 31st March 2022 20-28 Recognition and appreciation of sponsors 29 Information about Relate Mid & East Surrey 30
RELATE MID & EAST SURREY relate Ih@ relaiionskiip people STATEMENT OF PURPOSE Relate's Vision: Relate's vision is a future where healthy relationships are actively promoted as the heart of a thriving society. Relate's Mission: Relate's mission is to make expert infomiation and support for heatthy relationships available to everyone. Relate's Values: Be human - We respecl everyone and value all relationships. We listen and support people to make posilive changes in their lives. Be connected - We are in touch with the world around us and use evidence lo explain why relationships matter. We colla)rate to provide great services for all our communities_ Be smart-we keep things simple and focus on what Vrks. We put our clients first and maximise every penny for their benefit. Relate Mid & East Surrey's (RMESI activities We offer six core ServIS to the people of Epsom & Ewell. Mole Valley, Reigate & Banstead and Tandridge including Relationship counselling Young People's counselling Family counselling Sex therapy Mediation Education and Leaming
RELATE MID & EAST SURREY relate ielatiofisliip people MEMBERS, STAFF and Voluntsers of MID & EAST SURREY EXECUTIVES Hugh Bucknill (Resigned as Chaimian Apr 22) Alexis Abed Naomi Burger Stephanie Calthropowen {Resigned) Jo Cawthorne Clive Charig - Chairnian Nicola Evans Amy Lewis Funmi Onamusi CEOS Abigail Stokes Janine Fuller (Resigned Apr 22) Jayne Swanston (Resigned Apr 22) SUPERVISORS Sharon Reynolds Barbara Wilkinson COUNSELLORS Jessica Doyle Terry Charig Madeline Coates (Resigned) Katharine Coode Patricia Dobbe Maria Konstantinelli Jane Osmore-clarke {Resigned) Davida Parker (Resigned) Tim Richards (Resigned) Sofi Robinson Laura Scott (Resigned) Teena Shami Andrea Simson Georgina Smtth (Resigned) Irene Stock Nurten Tyson Rosalind Vickerman (Resigned) Katherine Ward (leaver Oct 21) Christopherwatson Barbara Wilkinson Annie Leach 10. 12. 13. 14. 15. 16. 17. 18. lg. 20. 21. PLACEMENT COUNSELLORS Nicola Hambley Jillian Hoppins Simon Kruger (leaver Feb 22) Sheni Lewery (leaver Feb 22)
RELATE MID & EAST SURREY MEDIATOR Jayne Swanston ADMINISTRATION Natasha Clarke Kalharine Coode Angela Edwards (Resigned) Dawn Mackintosh Hazel Uden Abigail Slokes Jacqueline MacEacharn (volunteer) APPOINTMENT SECRETARIES Katie Bary (leaver Mar 22) Sarah Beaven-Hollidge {Matemty Nov 21) Katy Kirton Sally Chapman {Retired Mar 22) Natasha Clarke Kale Damen (leaver Jul 21) Maureen Davey Margaret Ellwood Claire Hogarth O'oined Jan 22) Michelle Freeman (J'oined May 22) Rosetta Raffa (J'oined June 22) Katy Will Ooined Nov 22) 10. 12. VOLUNTARY HANDYMAN Keilh Vickers CHARITY SHOP VOLUNTARY SHOP MANAGER Jean Reynolds KEYHOLDERS Sue Casbon Chris Freeman Nicki Grossmilh Mo Hollister Dee Marples Chris Owen Gill Packham JOY Rose Kat Tumer Rosemary Webb Lynda Hart Margaret Witiy (Leaver Jan 2022) 10. 12. REGULAR VOLUNTEERS Melanie Bromley Eleanor Brooks Beulah Caldecourt Joy Davidson Marielle Flint
RELATE MID & EAST SURREY Mary Gough Lynda Hart Jill Morgan Margaret Neale Pal Neale (leaver Jan 2022) Chris Pickett Bernice Potts Susan Smith Win Sparshot (leaver Jan 2022) Hilary Woodcock Jean Hogwood Suzanne Quinn Joy Purser 10. 12. 13. 14. 15. 16. 17. 18. EMERGENCY VOLUNTEERS Jennifer Hughes Joan Ryan BANKERS HSBC, 8 High Street, Reigate. Surrey, RH2 9BB CAF Bank CCLA Virgin Shawbrook INDEPENDENT EXAMINERS Charles and Company Accountancy Limited 2 Castlefield Road Reigate RH2 OSH
RELATE MID & EAST SURREY relate thp relationsliiii perjplp DIRECTORS, I EXECUTIVE'S REPORT The directors present their report and the financial statements for the year ended 31 st March 2022. Constitution and principal activities Relate Mid & East SUeY {the"Companf} is a registered charty and a company limited by guarantee The principal activity of Ihe Compariy is the provision of counselling services. Directors and their Interests The director5 who held Offi at the end of the year Vre as follows" Hugh Bucknill.. Chairperson {Resigned) Naomi Burger Stephanie Calthropowen (Resigned) Jo Cawthome Clive Charig Chairperson Amy Lewis Nicola Ewins Funmi Onamusi No financial interests in the Company are held by the directors (Executive). Small Company Disclosure In preparing this report, the directors have taken advantage of the special exemptions applicable to small companies because the Company meets all the criteria to be classffied as a small company. Risk Management A risk management policy is in pla, which formally identifies the major risks that the Company faS together with details on how these risks are being managed. Further details are available with our business plan and quarterly reporting. The Company is exposed to risk from non-collection of contributions from clients. The directors have ensured that there are controls and procedures in place to collect contnbutions from clients and Ihis has not been a signrficant issue in the current year_ The directors have ensured that we have maintained appropriate resetves in line with Charity Commission guidelines.. retaining reserves to cover at least 6 months of expenses. The directors are satisfied that current reserve levels represent an acceptably low level of risk of funds not being available to pay debts as they fall due.
RELATE MID & EAST SURREY relate tle relationsh,p people DIRECTORS, I EXECUTIVE'S REPORT (continued) Operational report For the year 2021122, Relate MNJ Surrey has chariged its name with effect from 1 st January 2022 to become Relate Mid and East SUeY (RMES). The reason for the name change was to help clartfy for clients and referring agencies alike the actual geographic coverage of the service it provides. Once again, like most other organisations, RMES has continued to face a major challenge to its principal business of providing locally based counselling and mediation services to people face to face. The COVID pandemic and the subsequent series of full and partial lock-downs imposed by the Government from 23rd March 2020 onwards ntInued for part of 202112 to disrupt much tac&tO-face working. However the more recent lrfttng of restriLlions on work and social contact in person has enabled RMES to resume an increasing proportion of fa to fa working at tts Iwo bases at Reigate and Epsom, whilst face to face setvices were maintained throughout the year at schools and colleges wherever possible within the nSSary Heatth and Safety guidelines. The RMES charity shop has been closed for periods during the pandemic as required by lockdown measures. Clearly the loss of shop income and reduction in service levels have had an adverse impact on our income but RMES continued successfvlly to claim a variety of governmental supports, including 'furlough' for some staff costs, business rate repayments and grants from a vanety of other sources where available. The RMES management team has implemented efficiencies in working methods through the use of IT systems and also restructuring staffing arrangements to reflect current requirements. The result of this is that Servi have been maintained, albeit at approximately the 800/0 level. However in the latter part of 2021 and in the first quarter ot 2022, service levels have been maintained only, and the planned increase in activity in the shop had not yet been achieved_ A significant reinvestment in the shop to make it a more attractNe pla for customers and volunteers alike was prepared whilst negotiation of the extension of the lease for the shop premises look pla. Overall, the resutt of these acb.ons has been the projected loss on the Annual Accounts has exceeded the budgeted level for the Cuent period. The difference is attributed both to Ihe shop income not recovering to pr&pandemic levels, and to grants that were bid for but not received. The RMES Trustee Board has recognised the considerable work of the RMES staff and management team in maintaining the service in the fa of continuing difficult trading. The outcome is that, with its longeT term financial reseNes. RMES remains financially secure going forward but with a need to turn the finances around. Relate Mid and East Sutrey has continue to play Its part as an independent Federated Centre in the development of the Relate Federation and the Relate 'brand. It supports the National Relate organisation bolh with its financial contribution as a member of the Federation and wrth advice and aclive input as the national organisation gS through an extensive restructure. As Relate National has a major input into staff training and staff and systems development al RMES, its ability to rn1 the organisational needs of RMES is essents'al going forward. RMES has noted an improvement in its ability to recruit trainee staff due to changes in the way Relate National arranges training for counsellors. RMES recognises the value offered by the National organisation over a number of areas, including the Practice Helpline. the Penelope IT system and Relate Mid & East Surrey has continued to play a part in the development of groups working across the Federation to improve practs'ce.
RELATE MID & EAST SURREY Our six Service Areas have been maintained in size and scope, and to support this we continue to appoint and recrurt more counsellors along the supervisory team that plays such an important part in the maintenance of service quality. Relate Mid and East Surrey is able to subvenl some of the direct costs of its counselling services for those people who are Unab to bear the full costs themselves, thus facilttating access for the widest range of potential service Ltsers_ A further challenge that results from the signtficant rise from other organisations and prrvate practitioners that offer their Servi online. These setvices may Wst less than a Relate service, may nol have the same overheads and may not nSsarI be local - they may in fact based in other part so the UK or abroad. RMES, in common wtlh other Federated Centres, wll seek to refine and promote the benefits of face to face and localty based services for its clients. The RMES Board of Trustees has undergone a number of changes of personnel in the period. John Hill, Stephanie Calthrop-owen and Hannah Jenkins have resigned as Trustees. John Hill has however become a Member, qualified through a signtricant contributton to the efficient operation of RMES and also a substantial financial one. The Board had welcomed Alexis Abed, Funmi Onamusi and Nicola Evans as newly appointed Trustees. The Board seeks regularly lo refresh its Trustee membership in order to balance long-term erIen of the operation with new relevant sknlls. experience and a variety of backgrounds. The success of Relate Mid and East Surrey continues to rely heavily on the dedication of its staff," counsellors, supervisors, appointrnent secretaries. office staff. fvndraisers. and managers.. and on the large team of volunteers that operates its charty shop in Woodhatch on which so much of its secure funding is based. In addition, the time and resour$ offered by local businesses helps to maintain its counselling centres to a high standard, properly resourced with IT equipment. The fortnightty Newsletter illustrates the range and scope of the organisalion's activities. Relate Mid & East Surrey has SpOnded to the evolution of data protection and tts recent strengthening through the General Data Protecb"on Regulations 2018 and is compliant with them. We would like lo thank those who have supported us through grants. Our main sponsors include. BBC CIN . Community Foundation for Surrey . Tesco Communty Giant . Reigate & Banstead BC Surrey County Council . Waitrose In addition, we received severnl smaller donations, which are all very important to us and the funds are put to significant use at the Centre supporting vulnerable and less well-off clients. On behalf of the Board etc. . Abigail Stokes 20ZI
RELATE MID & EAST SURREY Statement of Directors, Responsibilities in respect of the Preparation of Financial Statements and the Directors, l Executive's report The directors are responsible for preparing the Directors, l Executive's report and the financial statements for the financial year which give a true and fair view of the state of affairs of the Company and of the income and expenditure of the Company for that period. in accordance with applicable law and regulations. In preparing these financral ststements the directors are required to.. Select suitable accounting policies and then appty them consistentty. Make judgments and estimates that are reasonable and prudent. Prepa the financial statements on the going concern basis unless it is inappropriate to presume that the Company will continue in business. The directors are responsible for keeping proper aOUnting records which disclose with reasonable accuracy at any lime the financial position of the Company and enable them to ensure that the financial statements comply wtth the requirements of the Companies Act 1985 and the Charities Act 1993. They have general responsibilty for taking such steps as are reasonably open to them to safeguard the assels of the Company and to prevent and detect fraud and other irregulartties. The accounts reveal reserves of £275,836 as of 31sl March 2022 compared to £319.308 as ot 316t March 2021. Our reserves have been rnaintained in a healthy posttion. 10
RELATE MID & EAST SURREY relate the relationship people Relate Mid & East Surrey: Pllanagement Report Objectives for 2021-22 In line with our business development plan, we have 7 main areas which each have their own overall objectives with goals and strategies. This plan has of course been impacted by the Covid pandemic and the resulting adjustrnents and developments have been included in this report. 1.Service accessibility To provide a flexible service that meets the diverse social and working demands of its clients. Remote working continued for the majortty of this financial year. In February 2022 we reopened both of our centres lo face to fa counselling. We now offer both in-person counselling from our two centres as well as Zoom and telephone. The demand for in person counselling is much greater than Zoom. 2. Governance and Management To continually strive to manage the operation to the highest stsndards of efficiency, integrity, and transparency. being cognisant at all times of legal, Charity Commission and Relate National requirements. Relate Mid & East Surrey has continued to retain 8 trustees. At the end of this financial year Hugh Bucknill remained as chair however he had resigned his posttion to step down in April 2022. The board continues to meet four times a year. The Chair provides a fuller aGcount in this operational report. 3.Financial Management To optimise income. control costs and manage financial risk. Financial slabilily continues to be maintained however our reserves have decreased. As a charity, we have been financially impacted by Covid_ Valuable income has been lost due to the closure of our charity shop for a long period of time. In addttion. there has been the temporary cessalion of gift aid contributions which have been difficult to apply due to the impracticalities of working remotely. Furthermore we have seen offfice costs increasing. The charty shop income has slowly increased over the past year towards pre-pandemic levels and there are plans to refurbish the shop interiors to increase customer foottall and volunteers. 4.People and Organisation To create, develop and motivate a team that is responsive to client needs and demands. Recruitment and training are a slow process. and it is always a challenge lo keep this in line with demand and this was exacerbated during Covid. Free and regular Continuous Professional Development courses are offered to ensure our counsellors are kept up to date with new developments in their work and to provide opportunities for our counsellors to enhance their skills and abilities. This year, CPD'S were provided on the topics of Traumatic Birth, Disordered Eating, Boarding School Syndrome. Course feedback questionnaires are disseminated after each course. The feedback on our CPD courses is positive with regards to the quality of the course and the knowledge af the trainer, who are etther intemal or external providers. Relate also offer a selection of online CPD courses for all staff. 5.Service Development
RELATE MID & EAST SURREY To develop and enhance the range of services offered to meet all aspects of relationship conflicL As previously discussed, due to Covid we have been able to enhan our webcam services throughout this period. We have experienced an overall 1.50k increase in our services during this period year on year. Our Couples Report (March 2021 April 2022) showed that our counselling servi$ have had a significant impact on clients lives. The main reasons identified for couples attending counselling were communication 181°A), and behaviour issues 1520A} such as managing conflict, their partners, behaviours and arguments. 850/0 of clients identified that their issues were affecting their home life and 810/0 Stated their mental wellbeing was affected. After counselling 83°A of our clients said that their situation had improved, and 720A stated their mental health had improved. Our 2021-2022 report showed that following the counselling sessions 84°/o of our clients felt able to cope with the difficUleS that they may have had in their relationships. 860A agreed they would return to Relate in the future if they had any problems and 90°k of clients agreed that they would recommend Relate to others. Often our clients write an extra note in their final questionnaire, thanking a particular counsellor and it is these comments which really explain how counselling has helped. These are some of the Gomments from 2021-22.. "The whole process has been a very positive experien, from the inttial phone call to being provided with a counsellor. My counsellor was very supportive and enabled me to move forward with my life" "The Servi I received has been ideal. It helped me through a situation and having someone to talk to professionally has changed my lrfe from being mostly sad with a few moments of happiness to mostly happy.. The general feedback frorn our YP counsellors is that Young people vtho have used our Servi really appreciate it and the data from our last Young Peoples report {21122) show that psychological distress improved in 730/0 of cases beeen the first and last session. At the start of counselling 770h of young Ople had moderate to severe psychological distress, but this reduced to 590h by the last session. We also use a GBO (Goal Based Objectives) fom which allows the young person, with the help of the counsellor establish what they want from the counselling and to set achievable goals_ Following counselling 96% of these goals were at least halfway to being achieved, with 310h achievedlalmost achieved. The goals set by the young people mainly focused around managing their emotions including anger. anxiety and depression. Goals were also set in relation to improving relationships with parents and family members by understanding situations and learning coping strategies, and also finding ways to resolve issues within friendship groups. Other goals focused on changing their attitude lo themselves, for example to be kinder to themselves, to be happy with who they are, to be more confident and to talk more openly aboul trauma. Goals often focused on specific events such as bullying, self-harm, bereavement and health issues that were impacting their lives and they wished to have support for themselves. We consistently make great efforts to improve the rneasuring of outcomes beyond using feedback forms, qualitative and quantitative questionnaires for adults, young people, family, mediation, and sex therapy. We also periodically survey staff. volunteers arid distribute client sutveys to assess our front of house service. 6.Service Profile To increase awareness of the services offered through pro-active promotion and key partnerships. Due to the previously long waiting lists, there has never been a strong rationale to market our Servi$. However, with the decrease in the waiting lists we have invested in Adword campaigns to increase traffic to our website and increase awareness of our services and we have seen this have a positive impact. 12
RELATE MID & EAST SURREY 7.Federation Collaboration To actively support the vision and mission sL*ements of Relate through information sharing, insights, and ideas generation. Across the Relate Federation regional management meetings occur monthly as well as ARCCO (Association for Relate Centres Chief Offirs). We meet monthly through webcam to discuss improving practices and new ideas. There is now significant interaction and communication between the centres and much more collaboration and help when required. Annual service delivery Annual summary of client hours delivered. 700CI 6(X)O Mediation 5000 Life skills 40(X) 3WO •psr 2000 F3mily iooc Iijjlll: jjj. 11: YPC in schools YPC in house Adult relationships 13
RELATE MID & EAST SURREY relate Treasurer's Report The accounts reveal reserves of £275,836 as of 31 st March 2022 compared to £319,308 as of 31 March 2021. The financial year was hugely impacted by a complete change of working practices due to the Covid pandemic. We maintain a conscientious approach in our appeal to clients for donalions for the services they receive. However, rt is always a struggle to support these specialist se1viS and support the diverse range of clients that we see. whilst not comwomising those Llnable to contribute by way of donation. We are ever grateful to Epsom and Ewell Borough Council who continue to sponsor us by providing accommodation in Epsom High Street, wrthout which our operation there would be ieopardized. A fuller list of sponsors is shown at the end of this report. Review for 2021-22 Overall, 2021-22 has seen a 14% decrease on reserves wrth a £43k deficit this year12020-21 £6k surplus). Expenditure has increased during 2021-22 by £10k (2.7%). Income has reduced by £27k {70h) delivery of remedial couple's work and mediation remained similar £219k {2020-21 £218k) School's work has increased to £68k (2020-21 £62k} School income covers the counsellor's fees, with a minimum amount towards administration. Grants have reduced to £33k (2020-21 £80k} due to reduction in support for impact of Covid Our charity shop reopened although with reduced hours. income was £37k, Shop expenditure was £25k,' net income £12k. Our full cost of delivery is £91 per hour (2020-21 £85ph> Planning for 2022-23 The impact of Covid on our service has remained signtficant, the losses encountered in the last year wtll be mitigated through key developments of services and the reopening further and redevelopment ofthe harity shop. The transition to a digital service gave a consistent service for clients which is hoped will continue along with the reintroduction of fa to fa therapy. Wrth the retirement of the CEO and the recruitment of her replacement, it is hoped to expand the servi$ through to 2022-23. Although Digital has created a competitive market, we are enhancing our marketing to ensure our visibility securing our future Treasurer's Report - continued Risks for the foreseeable future will include the the downturn in client take up the ability of clients to afford counselling fees. loss of grant funding loss of key counselling slaff the charity shop reduced workin9 hours and support by local volunteers resulting in subsequent lost income Contingencies and consequences 14
RELATE MID & EAST SURREY Counsellors, the supervisors. management and administration team quickly adopt new ways of working. Redeveloprnent of shop, both interior and management. Schools continuing to give their students a¢sS to counselling and committed to futfilling their current contract and paying for the Servi of Young Peoples Counselling. More dynamic working which could help expand our service. we wre previously reaching the limit in our Gurrent offices. Counselling being offered inhouse face to face in addition to online could suit many more people. Flexibility in both options for dients who currently do not have a¢sS due to work, family, travel and other limitations. Many more people may need to acSS our client bursary Continued monitoring of client fees is required, to ensure that RMES offer a competitive service without falling behind market conditions. with what our Counsellors receive for the work they do. Recruitment and retention must remain a key priortty. RMES will continue to develop improved ways for recruitment, wth inntiVe schemes for the APEL facilty, along with conventional trainees. There will be an investment in our internet profile, we hope this wll drive additional delivery of services and marketing opportunities. Income split 2021-22 Oient SdwM)Isand ColleEes - Mediation 4IGTrnts. DOnaS and m OrIty5hOp NOf expenses Intsrest - Other 15
RELATE MID & EAST SURREY Expenditure split 2021-22 WaBes: incl 5upeiviyon Federation charges PrÈmisÈs and office expenditure 500.IKK> Summary resenies 1995-22 450,(M)O Income 400,000 Expendr(ur 350,000 Reserves 300.000 250,000 200,000 150,IK IOD,000 50.000 95969798990001020304050607080910111213141516171819202122 16
RELATE MID & EAST SURREY relate the relationship people INDEPENDENT EXAMINERS, REPORT TO THE MEMBERS OF RELATE MID & EAST SuEuy I report to the charity trustees on my examination of the accounts of Relate Mid & East Surrey I'the CornpanVI for the year ended 31 March 2022 Responsibilities and basis of report As the charivs trustees of the Company land also its directors for the purposes of company lawl you are responsiblè for the preparation of the accounts in accordance with the requirements of the Companies Act 20061'the 21X)6 Act'l. Having satisfied myself that the accounts of the Cornpany are not required to be audited under Part 16 of the 2006 Act and are eligible for independent examination. I repori in respect of my examination of your charitys accounts as carried out under Section 145 of the Charities Act 20111-the 2011 Acfl. In carrying out rny examination I have followed the Directions given by the Charity Commission under section 145151 Ibl of ihe 2011 Act Independent examinerfs statement Since the Companvs gr055 income exceeded £250,(KK) your examiner must be a rnember of a body listed in section 145 of the 2011 Act. I confirm that l arn qualified to undertake the examination because l am a member of the Institute ()f Chartered Accountants In England and Wales. which is one of the listed bodie5. I have completed my exatnination. I confirm that no matters have corne to my attention tn connection with the examination EivinB me cause to believe= accounting records were not kept in respect of the Company as required by section 386 of the 2006 Act.. or the accounts do not accord with those records.. or the account5 do not comply with the accounting requirements of section 3% of the 2(KJ6 Act other than any requrrement that the accounts Eive a 'true and fairf view which is not a matter consÈdered as part of an independent examination.. or the accounts have not been prepared in accordance with the methods 3nd principle5 of the Statement of Recommended Prartice for accounting and reporting by chartties lapplicable to charities prepaiing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland IFRS10211. I have no concerns and have come across no other matteTS in connection with the examination to which attention should be drawn in this report in order to enable a proper understanding of the accounts to be reached. Davld C Craft FCA The Cottage 2 Castlefield Road Reigate Surrey RH2 OSH Chades and Company Accountancy Limited Dated-. 17
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Relate Mid & East Surrey BALANCE SHEET 31 March 2022 Notes 2022 2021 Current assets Debtors 35,194 262.992 36,684 308.119 Cash at bank and in hand 298.186 344.803 Liabilities- amounts falling due within one year Credltors 122,3501 125.4951 Net current assets 275,836 319,308 Llabilttles- amounts falling due after one year Creditors Net assets 275.836 319,308 Funds Unrestricted reserves 275,836 307,791 Restricted reserves 11,517 275,836 319.308 The c(>mpany wa5 entitled to exemption from audit under s477 of the Companies Act 2[)6 relating to 5rnall companies. The members have not required the company to obtain an audit in accordance with section 476 of the Companies Act 2006. The dirertors acknowledEe thei¥ responsibilities for comptying with the requirements of the Companies Act with respect to accounting records and the preparation of accounts. These accounts have been prepared in accordance with the provisions applitable to Small companies subject to the small companies reeime ènd in accordance with FRS 102 SORP. Approved by the trustees on 2022 and sÉgned on its behalf by: aive Charig Chairperson i.i.iJ 20
Relate Mid & East Surrey NOTES TO THE FINANCIAL STATEMENTS for the year ended 31 Mawh 2022 Accounting Policies The principal accounting policies adopted. judgements and key source5 of estimation uncertainty in the preparation of the financial statements are as follows.. Basls of preparation These account5 have been prepared under the historical c05t convention with items recognised at cost or transaction value unles5 Otherwise stated in the relevant notelsl to these accounts. The accounts have been prepared in accordance with= The Statement of Recommended Practice_. Accounting and Reporting by Charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland IFRS 1021 issued on 16 July 2014 The Financial ReportinE Standard applicable in the United Kingdom and Republic of Ireland IFRS 1021 The Charities Act 2011 The charity constitutes a public benefit entity as defined by FRS 102. Going conrn At the time the accounts were approved. the trustee5 have a reasonable expettètion that the chaiity has adequate resources in order to continue for the foreseeable future. Therefore. the going contern basis of accounting has been used to prepare these accounts. These considerations take into account the impact that Cowd-19 has had on the charity. There has been 3 reduction in counsellinE activity but thi5 15 improving and Zoom is working well as a means of conductton coun5ellin8 sessions. The Trehaven ParBde shop wa5 also closed for some months with the subsequent loss of income. However, we have been fortunate to receive a number of grants which have enabled us to cover our ongoing costs. The trustees have therefore concluded that it is appropriate to continue to adopt the going concern basis in preparing these accounts. Change of accounting policy The accounts present a tiue and fair wew and no changes have been made to the accounting policie5 adopted. Funds General funds represent the funds of the chartty that are not subject to any restrictions regarding their use and are available for application on the general purposes of the charity Restricted funds are those monies reiVed by the charity which have been Eiven for a particular purpose. for example the Children in Need Grant. Income Recognltlon of income These are included in the Statement of Financial ActivitiÈs ISOFAI when= the charity becomes entitled to the resources.. it is more likely than not that the tru5tee5 will receive the reWur. the monetary value can be measured with sufficient reliability. Grants and Donations Gr3ntS 3nd donations are only included in the SOFA when the general income recoEnition criteria are met15.10 to 5.12 FRS 102 SORP. In the case of performance related grants, income must only be recogniseil to the extent that the charity has provided the specified goods or services a5 entitlement to the grant only occur5 when the performance related conditions are mÉt15.16 FRS 102 SORPI 21
Relate Mid & East Surrey NOTES TO THE FINANCIAL STATEMENTS for the year ended 31 March 2022 Accounting policies Icontinuedl Tox reclaim5 on donotion5 Gndgifts Gift Aid receivable is included in income when there is a valid declaration from the donor. Any Gift Aid amount recovered on a donation is considered to be part of that gift and És treated as an addition to the same fund as the initial donation unless the donoi or the term5 of the appeal have specified otherwise. Donated goods Due to the hieh volume of low value donated goods for resale it is impractical to estimate the fair value Ithe amount for which the asset could be exchangedl on reipt. Instead. the value to the charity of donated goods sold is recognised as income when sold. The prOedS from the sale are recogni5ed as'lncome fiom other trading activitie5. in the SOFA. Volunteer help The value of any voluntary help ieceived 15 not induded in the accounts but ¢s described in the trustees, annual report. Incomefrom interest This is included in the accounts when receipt is probable. and the amount e1vable be measured reliably. Expenditure and Liabilities Expenditure is accrued as soon as a liability is incurred. Governunce t7nd support CQ5ts Support Costs have been allocated between governan costs and other support. Governan costs cornpiise Hll costs involving public accountabilvty of the charity and its compliance with regulation and good practi. Assets and Llabllltles Debtors Income tax recoverable and other debtors are induded at the amount due. ppaYments are valued at the amount prepaid. Cash at bank ènd in hand includes cash, and short-term deposits include short temi highly liquid investments with a short maturity of three month5 or les5 from the date of opening of the deposit. Creditors undprovlslons Creditors and provi%ion5 are recogni5ed where the charity ha5 a present obligation arising from a past event that will probably result in the transfer of funds to a third party and the amount due to settle the obligation can be measured or estimated reliably. Creditors and provisions are recogni5ed at their settlÈment amount. Financiglinstniments The charity c)nly has financial assets and liabilitie5 of a kind that qualify as b35ic financial instruments. Basic financial instruments are initially recognised at transacbon value and subsequently measured at their settlement value. Reserve5 Poli RMES Re5erve5 policy 15 to maintain funds to cover 6 months expenditure1£203kl. This is to protect the charity in periods of downturn and to assist in providing servi$ for the finanaally disadwantaged. This policy will be rewewed every year with the annual accounts. 22
Relate Mid & East Surrey NOTES TO THE FINANCIAL STATEMENTS for the year ended 31 March 2022 Accountin8 Policies Icontinuedl Public Benefit RMES purpose is to provide the public and local community with an easily acce55ible affordable coun5elling and mediation service. This includes the delivery of Young Peoples Counselling in the School 5ettletllent. enabling a confidential Service, in the hope5 of reducing rnent31 health issue5. RMES believe5 in stronger families and as such providing a public service in helping build stronger communities. Income nStrICte Restrlcted Fund5 Fund5 202Z Funds Funds 2021 Donations and legacies Donations and gifts Income tax recovery (Gift Aid) Legacies Grants 1.479 1,479 1,752 135 135 1.752 22,211 22,211 32.998 32,998 20241 59,917 80,158 Subscriptions and sponsorships Donated goods. facilities and services other income from donors Ibl Char5table actlvStles Counselling fee5 Mediation and consultantv Receipts from schDols/collegesl Locality teams Othei rncome 198,410 21.298 198.410 21,298 68,755 193.448 24,804 62,043 193.448 24.804 62.043 68.755 40 280 335 Icl Other trading arti¥itie5 Charity shop income Fundraising income and Government support Covid Other income - room hire 37,175 37,175 5,622 5.622 Imiestments Interest 596 596 1.224 1,224 Totsl income 329 465 362 463 329 768 389 685 23
Relate Mid & East Surrey NOTES TO THE FIN,INCIAL STATEMENTS for ihe year ended 31 March 2022 Expenditure Unrestricted Funds RestrKted Unrestrirted 2022 FuNds Restrfcted 2021 nds Funds Charitable activities Staff costs 273.032 59.561 32.998 306.030 245,162 53,358 14.510 59.917 305,079 53,358 14.510 Premises and office overheads Relate Federation Central c05t 59.561 15.384 380 975 313 030 Ibl Other trading activities Charity Shop expenditure Fundiai5ing costs 24,960 24.960 22,520 22,520 Total expenditure 372 937 335 550 395 467 Staff costs 2022 2021 Wage5 and 531aries Social security cost5 Pension costs (defined contribution pension plan) 299.822 9,182 3.476 293.082 8,624 3,373 312.480 305.079 Average number of employees durlngthe year: The parts of the charity in which the employees work.. FundraSslng Charitable Activities 2022 2021 42 43 Governance Shop volunteers 31 35 82 87 No employees received employee benefits (excluding employer pension costs) for the reporting period of more than £60,0(K) There were rio payments, excluding reimbursement of expenses incurred on charitable business, made to trustees who comprise the Key Management Personnel in the year.12022.. £Nill 24
Relate Mid & East Surrey NOTES TO THE FINANCIAL STATEMEwrs for the year ended 31 March 2022 5 Debtor5 2022 2021 Gift aid recoverable Trade debtors 35.033 32,834 Interest due Prepayrnent5 and accrued income adjustments 161 3,850 35.194 36.684 6 Cash at bank and in hand 2022 2021 Short term deposits Cash at bank and in hand 165.266 189,812 118.307 97.726 262,992 308.119 7 Liabilities: amounts falllng due within one year 2022 2021 Accruals 432 Other creditor5 22.350 25.063 22,350 25.495 8 Analysls of net assets by fund Unre5trirted Restrlcted Funds Funds Total Funds UnStIl¢ted Restricted Funds Fund5 Total Funds 2022 2021 Current assets 298.186 298.186 642,989 333,286 11.517 Current liabilities 122.3501 122.3501 147,8451 125.4951 275.836 275,836 307.791 11,517 595.144 25
Relate Mid & East Surrey NOTES TO THE FINANCIAL STATEMENTS for the ycar cndcd 31 March 2022 Analysls of fund movements durfngthe year 2022 Bal blt Income EXpendIr Other Transfers gainsl Ilossesl Bal ¢/f 1.4.21 31.3.22 Reserves Unrestricted 307.791 329.465 1372.9371 264,319 Restricted 11,517 32,998 132,9981 11.517 319,308 362.463 1405.9351 275,836 2021 Bal b/f Income Expenditur Other Transfers gainsl (Josses) Bal tlf 1.4.20 31.3.21 Reserves Unrestricted 313.573 329.768 1335,5501 307,791 Restricted 11.517 59.917 159.9171 11.517 325,090 389.685 1395.4671 319.308 io Fees for examination of the accounts The independent examinerfs fees for exarnination of the accounts wa5 £43212021=£4321 li Taxatlon The charity is a registered charity and as such its income and gain5 falling within Sections 471 to 489 of the Corporation Tax Act 2010 or Section of the Taxation of Chargeable Gain5 Act 1992 are exempt from corporation tax. to the extent that they are applied to it5 charttable objects 12 Commitments There were no capital commitments at 31 March 202212021=nill 26
Relate Mid & East Surrey NOTES TO THE FtNANCIAL STATEMENTS for the year ended 31 March 2022 13 Trustees and Related Party Transactions Trustees are considered to be related partie& None of the trustees have received any remuneration or received any other benefits from an employmeni with Relate Mid & East Surrey or any other related entity. Trustees and indiwdu31 liability Insuran is covered under the Public abIlIty section of our charit*s insurance. No Trustees expense5 have been incurred. 14 Defined contribution stheme Relate Mid & East Surrey operates a defined contribution pension scheme. The assets of the scheme are held 5eparatelv from those of the ch3rity in an independently administered fund. The pension cost and charge represents contributions payable by the tharity to the fund or to separate 5cherne5 in which employees are members and amounted to £3.47612021= £3.3731 27
RELATE MID & EAST SURREY relate Ihe reldtior15hip people RECOGNITION AND APPRECIATION OF SPONSERS The Executive and staff would like to thank the followtng people and organisalions for their support and donations during the year. Community Foundation for Surrey - Emergency Coronavirus Fund Community Foundation for Surrey- Laptops Coronavirus Job Retention Scheme Epsom & Ewell Borough Council Government Community Support Fund Reigate & Banstead BC discretionary grant Reigate & Banstead Borough Council Surrey County Council Tesco Bags of Help Wailrose Caterham Community Matters All other people who gave their lime freely in support of Relate Mid & East Surrey 28
RELATE MID & EAST SURREY relate the reldfionship people INFORMATION Relate Mid & East Surrey offers 6 key services in Epsom & Ewell. Mole Valley. Reigate & Banstead and Tandridge. Relationship counselling {adults) Sexual Therapy (PST) Young Peoples Counselling (YPC) for young pEople aged 11 to 21 Family counselling Education & Learning Mediation Service Quality All our practitioners are Irained and supervised, and we work to Relate service specification standards. We work to Relate National Federation and BACP code of ethics. All our work is monitored, and we obtain feedback from our clients who consistently rate the Servi highly in respect of our capacity to increase their understanding and make positive changes in their relationships. Epsom and Relgate's counselling hours are: 9am - 10pm Monday- Thursday 9am- 2pm Friday 9am- 1 pm Saturday Telephone". Reigate Epsom.. Addresses: Reigate.. Epsom: Charity Shop Relate Mid & East Surrey Charity Shop, 2 Trehaven Parade, Woodhatch, Reigate, RH2 7LL Opening times 10am4.30pm Monday to Friday and 10am-1pm Saturday 01737 245212 01372 722976 44c Church Street, Reigate, Surrey RH2 OAJ 92b High Street, Epsom, Surrey KT19 8BJ Schools & Colleges we offer counselling and courses In: The Beacon School {Disconlinued) East Surrey College Epsom and Ewell School Howard of Effingham School Oxted School Reigate College Warwck School For further details please visit our web site www.relate-mid-surrey.co.uk 29