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��

ANNUAL REPORT 2023

Registered Company Number: 05268071 Registered Charity Number: 1107264

CITIZENS UK CHARITY AND SUBSIDIARY (A company limited by guarantee)

ANNUAL REPORT AND FINANCIAL STATEMENTS 31 MARCH 2023

��

Registered Company Number: 05268071 Registered Charity Number: 1107264

CITIZENS UK CHARITY AND SUBSIDIARY (A company limited by guarantee)

��

ANNUAL REPORT

4	*Introduction from our* *Chair & Executive Director*
6	*Mission and Strategic Aims*
7	*Developing Leaders*
12	*Strengthening Institutions*
17	*Make Change*
23	*HR Summary*
27	*A Year in Numbers*

FINANCIAL REPORT AND ACCOUNTS

29	*Financial Summary*
30	*��*
32	*Report of the Executive Director* *and Trustee Board*
38	*Independent Auditor’s Report*
42	*Consolidated Statement of Financial Activities* *(including the Group Income and Expenditure Account)*
43	*Group and Company Balance Sheets*
44	*Statements of Changes in Equity*
45	*Statement of Cash Flows and* *Consolidated Statement of Cash Flows*
46	*Notes to the Financial Statements*

/ Annual Report 2023

��

INTRODUCTION from our Chair

REVD CANON KAREN ROOMS CHAIR OF TRUSTEES

For Citizens UK, this has been a year of record �� change, strengthen local institutions and �� community organising continues to support local ��

�� who organise and those who support the �� Faithful to organising philosophy, the charity has disorganised and reorganised through a transformation process in order to grow and �� the dedication, imagination and sheer energy ��

The real success of Citizens UK is the slow and ��

�� and sustainable model of sponsorship within �� for Health and Social Care, where we saw �� leaders that resulted in tens of thousands of �� connections between local chapters and the ��

�� loss of Neil Jameson, Founder of Citizens UK, has pressed upon me the importance of appreciating ��

/ Annual Report 2023

��

INTRODUCTION from our Executive Director

Coming out of the pandemic, what could be �� Social Care a priority campaign across all Citizens ��

�� our members and chapters to choose a single �� all the more important that we pay attention to ��

The priority campaign was one aspect of our �� ten years with a more compelling and coherent ��

MATTHEW BOLTON EXECUTIVE DIRECTOR

�� lessons will help to guide us in years to come and ��

�� leaders who power �� those who rise up from injustice to �� heard, and our �� team, committed trustees and partner ��

Neil Jameson, Citizens UK Founder PHOTO CREDIT: James Asfa

/ Annual Report 2023

��

Mission and Strategic Aims

Citizens UK is the UK’s biggest, most ��

MISSION: �� power to lead change for the common good in their community and country, and to strengthen ��

STRATEGIC AIMS: �� aims which all parts of our organisation contribute to:

�� partnerships; or broadening their self-interest to ��

STRENGTHEN INSTITUTIONS

�� primary purpose with this aim is to strengthen ��

MAKE CHANGE

DEVELOP LEADERS

�� opportunities and support to become more ��

�� issues that matter, from campaigning for zebra crossings on dangerous roads, to reforming the ��

/ Annual Report 2023

��

DEVELOPING LEADERS

Developing Leaders

��

/ Annual Report 2023

��

Storytelling with undocumented leaders

�� has been organising monthly online storytelling ��

These sessions are held online and with the �� question, what we call 'rounds', to get leaders �� information about a particular topic, such as �� by a story where a leader that has successfully been through the immigration system shares their ��

BUKOLA'S STORY

��

�� she teaches children Bible stories and organises ��

�� became undocumented and many aspects of her ��

�� that she was scared to express herself because �� up meetings so that I could build a relationship ��

�� training at Citizens UK and she started with �� one day to chair a session, but she told me that �� to the sessions such as childcare support and ��

�� to share her story with others at a storytelling �� stories and professionals train on immigration ��

/ Annual Report 2023

��

A parent case study

�� came to Parents and Communities Together (PACT) with my son who is now three years �� MumSpace and EspacioMama, and it was there ��

�� trust her with what was happening to me, and I ��

��

�� organising training and am now part of the core ��

�� to the table and agreed to some changes around ��

�� health challenges for parents in front of hundreds �� Team Meeting at Camberwell Art College, discussing the coming community organising ��

��

/ Annual Report 2023

��

Nottingham students campaigning

�� eight months away, Nottingham Citizens decided �� to run listening campaigns, returning in December �� political moment that would inspire her fellow ��

�� candidates around their chosen areas – mental �� held our Pre-Election Accountability Assembly, and the young people won commitments from ��

��

Joanny said; ��

��

/ Annual Report 2023

��

Learning testimony

�� trainings share their experiences, including how ��

BUILDING EXPERIENCE

�� and supercharged to fully participate in my role and ��

DEEPENING UNDERSTANDING

�� concepts and practices, such as power analysis �� concepts wasn't easy, but I will be using the ��

BUILDING CONFIDENCE

��

�� launched two fundraisers and got a pilot for a new youth group launched, and am about to start the ��

MAKING CHANGE

The training sharpened my perception of power �� my place in my own institution by getting me to �� of community organisers and the training made �� education sector and see that our established �� me clarify what role I can play in addressing this ��

/ Annual Report 2023

��

STRENGTHENING INSTITUTIONSDEVELOPING LEADERS

Strengthening Institutions

��

/ Annual Report 2023

��

Working with schools

BRADFORD CITIZENS

�� pandemic – it's also the ‘youngest’ city in the UK �� multi-academy school trusts created an alliance that focused on the needs of those young people ��

�� those running the Trusts – or for power-holders in the city – but there is now a deep understanding �� has strengthened the relationship between the ��

BRIGHTON & HOVE CITIZENS

As a result of some of their city-wide listening, �� an ambitious manifesto which focused on some �� impact tens of thousands of people across their ��

�� of the way referrals are being made and how people are supported – or not – as they’re waiting ��

Schools and colleges, in what is one of Citizens UK’s ��

/ Annual Report 2023

��

Focusing on higher education

�� Citizens UK has been to extend and deepen our relationships with Higher Education Institutions by better understanding the sector and its �� also seeded four communities of practice:

Embedding community organising in the curriculum
��
Community organising in the context ��
Student Unions and broad-based community organising

The sectoral groups meet four times a year ��

The role of the Citizens UK HE Team in this dramatic increase in membership dues is yet ��

��

/ Annual Report 2023

��

Sunderland Council Living Wage Campaign

�� leading issue arising from listening campaigns with ��

�� to accredit, including large institutions such �� out how the alliance intends to triple the number

��

�� for joining the campaign, she said, ��

/ Annual Report 2023

��

Working with faith-based organisations

The Diocese of Chelmsford – the Church of �� Bishop Roger Morris played a crucial role in the �� for women-only swimming sessions in the local ��

As Essex Citizens grew, the Diocese of Chelmsford deepened its engagement with �� Head of Training at the Diocese, attended the six�� run listening campaigns in their community, and ��

��

�� that matter to them and to get a seat at the table ��

�� organisations to join Citizens UK’s Communities �� A team was established to recruit hosts for �� hosts and their guests were prominent

participants at the launch of the new Chelmsford Citizens alliance, contributing musically as part of a choir, but also holding the local council to account ��

�� Dominic Howarth, Caritas Diocese of Brentwood said, ��

/ Annual Report 2023

��

MAKE CHANGEDEVELOPING LEADERS

Make Change

�� immigration system, to the Living Wage ��

/ Annual Report 2023

��

Living Wage highlights

�� year, resulting in pay rises for an additional �� in health, social care and hospitality to ensure our impact is felt where it’s needed most, and built ��

The focus across the whole of Citizens UK on Health and Social Care has highlighted the impact �� exert pressure on the NHS – including an assembly ��

/ Annual Report 2023

��

Access to mental health services in South London

�� group meetings to answer the question: what is putting pressure on the wellbeing of you and the �� to migrant and diaspora communities (through �� Programme, and St Mary's Primary School), with listening sessions in Arabic, Portuguese, Spanish, ��

�� who shared that rather than being 'hard to reach' groups – as the mental health trusts may describe them – it was actually the NHS trusts that are 'hard ��

�� and Clinical Commissioning Groups (CCGs) to co-produce a solution:

Embedded mental health practitioners in our migrant and community organisations ��
All GP surgeries signing up to the Doctors �� Safe Surgeries scheme and fully embedding the �� of our communities can register for a GP, ��

/ Annual Report 2023

��

Following the assembly, leaders from across �� to build community and NHS engagement �� experience of healthcare barriers led a number �� Surgeries, including circulating letters to GPs encouraging them to attend Safe Surgeries training; conducting ‘secret shopper’ exercises �� forum theatre presentation on Safe Surgeries ��

All of these community actions culminated with ��

Asylum accommodation

An emerging issue recognised by Citizens UK is the experience of people who are housed �� incorporated Refugees for Justice into Citizens ��

��

�� on the local priorities, including installing more ��

��

The next phase for us is to connect these local campaigns to form a national action team on asylum accommodation, led by �� policy in the long term and ensure that ��

/ Annual Report 2023

��

Peterborough Citizens lighting campaign

�� community, where it became clear crime and ��

Six schools that are members of Peterborough Citizens share the entrances and exits to this �� reported being sexually harassed and young �� Catholic School, Peterborough College, Nene �� Deputy Police and Crime Commissioner and the Head of Infrastructure for Peterborough ��

�� their dog due to poor lighting – at which point the Deputy Police and Crime Commissioner said – �� The community responded ��

��

Ufuoma Ehwerhemuepha, a student at St John Fisher Catholic School, said: ��

/ Annual Report 2023

��

----- Start of picture text -----
��
----- End of picture text -----

Health and Social Care campaign

��

As well as social care, our leaders focused �� together to encourage some of the area’s �� with an NHS Trust’s Head of HR to show the disproportionate impact of low pay on migrant ��

�� organisations in health and social care accredit �� commitments to fair pay will ultimately result in ��

�� a health and social care course said; ��

�� City Council announced they had become an �� including Sunderland City Council, Newcastle ��

/ Annual Report 2023

��

��DEVELOPING LEADERS

HR Summary

Citizens UK had another year of �� together to welcome, train, and embed over 55 new colleagues.

Our values are important to us and help frame our activity, steer us in how we work together and assist the decisions we make.

/ Annual Report 2023

��

INCLUSION

�� this would be a long, and possibly challenging, journey and we brought in additional support ��

A group of senior managers representing all parts Citizens UK drafting an Inclusion ��
��
��
��
��
��
�� Rich Tapestries, a dedicated safe space for ��
��
�� tool to help us identify actions we could ��
��
��
��

– Afsana Salik, Community Organiser

��
�� the DEI Manager has support, we created �� the combination of a dedicated resource ��

/ Annual Report 2023

��

KINDNESS

��

��
��
��
�� increasing sustainable income and guides ��
��
day people leadership management �� attended this year and we will run training �� pulled all line manager guidance together ��

��

– Pete Rogers, Community Organiser

Creating summaries of the tools and help �� employee assistance programme and a ��
��

/ Annual Report 2023

��

COURAGE AND SOLIDARITY

�� Process; a wide-ranging organisational �� partner organisations) we concluded it was important to intentionally consider how we could ��

PEOPLE –�� and those experiencing injustice act for ��
POWER – ��
PARTNERSHIPS – �� alliances and partnerships for the common �� institutions into accountable relationships ��
PARTICIPATION – ��

�� on a range of themes including:

IDENTITY

Refreshing our brand identity
Strengthening our communications function
��
incorporate multiple approaches with our core broad-based organising approach

METHOD

•��
•��
Strengthening connections between our projects and our broad-based alliances
•��

IMPACT

��
and structure
Understanding and celebrating impact
•��

�� and practices which we are now implementing �� for leaders, and in this way continue to support organisational change and the implementation of ��

/ Annual Report 2023

��

�� + 19 �� 28 PARTNERS

REFUGEES �� 841 ��

617 ��

499 19,161 �� MEMBERSHIP ��

6,563

��

/ Annual Report 2023

��

287,481

��

��
��

12,480 ��

400,000 �� st��

�� 203

��

��
��

/ Annual Report 2023

��

----- Start of picture text -----
��
----- End of picture text -----

Hard – (Dues & Accreditation) £ 4,815,473 Soft – (Grants and Others) £ 5,824,856

----- Start of picture text -----
��
----- End of picture text -----

Hard – (Dues & Accreditation) £ 3,886,463 Soft – (Grants and Others) £ 3,865,977

��

----- Start of picture text -----
�� £ 6,060,997 �� £ 3,855,250
Activity Cost £ 551,148 Activity Cost £ 218,704
Fundraising £ 640,524 Fundraising £ 598,510
Others £ 2,421,332 Others £ 1,762,854
----- End of picture text -----

/ Annual Report 2023

��

�� OFFICERS AND PROFESSIONAL ADVISERS

The directors of the charitable company (‘the charity’) are its Trustees for the purpose of charity law ��

Charity name

Citizens UK Charity

Working name

Citizens UK

Website

www.citizensuk.org

Members of the Board of Trustees

Revd Canon Karen Rooms

Revd Canon Karen Rooms Chair �� Meriel Barclay David Edward Canham Ranjit Sondhi OBE �� Rt Hon John Dominic Battle Noeleen Cohen ��

Noeleen Cohen �� James Pickering �� Lindsay Jane Driscoll �� Clive Foster �� Dr Mahera Ruby Sheikh Nuru Mohammed Stuart Wright Sally Rush

��

Company Secretary Matthew Bolton

Key Management Personnel

��

Matthew Bolton �� Katherine Chapman �� Jonathan Cox Deputy Director Jawed Neshat �� Elizabeth GutfreundDirector of Communications, Walmsley Membership and Campaigns

/ Annual Report 2023

��

�� OFFICERS AND PROFESSIONAL ADVISERS

��	Jacquard Point
Operational address	��
	��
	��
Registered Charity Number	��
Registered Company Number	��
Auditor	SB Audit LLP
	Chartered Accountants and Statutory Auditor
	��
	��
	Colchester
	��
Bankers	HSBC Bank PLC
	��
	��
	��
Solicitors	K & L Gates LLP
	��
	��
	EC4N 6AR

/ Annual Report 2023

��

�� REPORT OF THE EXECUTIVE DIRECTOR AND TRUSTEE BOARD

��

SMALL COMPANY PROVISIONS

��

OUR AIMS AND OBJECTIVES

PURPOSES AND AIMS

The Charity’s purposes are set out in the Articles of Association and they are:

��
communities in such a way that such members are better able to identify and help meet their needs and to participate more fully in society,
��
building organisations designed to pursue that aim,
��
��
��
��
��
��
��

��

HOW OUR ACTIVITIES DELIVER PUBLIC BENEFIT

��

/ Annual Report 2023

��

�� REPORT OF THE EXECUTIVE DIRECTOR AND TRUSTEE BOARD

FINANCIAL REVIEW

FINANCIAL PERFORMANCE

��

RESERVES POLICY

��

TRUSTEES’ INDEMNITY INSURANCE

��

STRUCTURE, GOVERNANCE AND MANAGEMENT

GOVERNING DOCUMENT

��

/ Annual Report 2023

��

�� REPORT OF THE EXECUTIVE DIRECTOR AND TRUSTEE BOARD

�� costs, charges and expenses of winding up the same and for the adjustment of the rights of the ��

MEMBERSHIP

CUK has two categories of membership:

�� The Trustees (A Trustee shall become a Member on becoming a Trustee), and the Chapter ��
��

INTERNAL GOVERNING DOCUMENT

��

��Memorandum of Understanding ��
��Letter of Understanding Internal document setting out what a Member Institution can expect to gain from ��
��Management Manual
��
��
The legal duties of the Trustees to ensure chapters understand their responsibilities and to ��

RECRUITMENT AND APPOINTMENT OF BOARD OF TRUSTEES

The directors of the company are also Charity Trustees for the purposes of Charity law and under �� term of 3 years from the date of their election or appointment and are eligible for re-election or re��

��

/ Annual Report 2023

��

�� REPORT OF THE EXECUTIVE DIRECTOR AND TRUSTEE BOARD

TRUSTEE INDUCTION AND TRAINING

��

RISK MANAGEMENT

��

ORGANISATIONAL STRUCTURE

TRUSTEES

��

�� members of the Senior Management Team, they are able to scrutinise in more depth matters that fall ��

��

CITIZENS UK LEADERSHIP TEAM

��

/ Annual Report 2023

��

�� REPORT OF THE EXECUTIVE DIRECTOR AND TRUSTEE BOARD

CHAPTERS AND LEADERSHIP GROUPS

��

RELATED PARTIES

��

/ Annual Report 2023

��

�� REPORT OF THE EXECUTIVE DIRECTOR AND TRUSTEE BOARD

STATEMENT OF TRUSTEES’ RESPONSIBILITIES

The Trustees, who are also Directors of Citizens UK Charity for the purpose of company law, are �� statements in accordance with applicable law and United Kingdom Accounting Standards (United ��

�� resources and application of resources including the income and expenditure of the charitable ��

Select suitable accounting policies and then apply them consistently;
��
State whether applicable accounting standards and statements of recommended practice ��
��

��

AUDITOR

��

�� Signed for and on behalf of the Trustees:

�� ��

/ Annual Report 2023

��

INDEPENDENT AUDITOR’S REPORT TO THE ��

OPINION

�� group income and expenditure account), group and company balance sheets, statements of changes ��

IN OUR OPINION THE FINANCIAL STATEMENTS:

�� including its income and expenditure, for the year then ended;
�� Accounting Practice; and
��

BASIS FOR OPINION

��

CONCLUSIONS RELATING TO GOING CONCERN

��

/ Annual Report 2023

��

INDEPENDENT AUDITOR’S REPORT TO THE ��

OTHER INFORMATION

�� such material inconsistencies or apparent material misstatements, we are required to determine ��

��

OPINION ON OTHER MATTER PRESCRIBED BY THE COMPANIES ACT 2006 ��

�� statements, and;
��

MATTERS ON WHICH WE ARE REQUIRED TO REPORT BY EXCEPTION

��

��
�� and returns; or
��
��
��

/ Annual Report 2023

��

INDEPENDENT AUDITOR’S REPORT TO THE ��

RESPECTIVE RESPONSIBILITIES OF TRUSTEES AND AUDITOR

As explained more fully in the trustees’ responsibilities statement set out on page 37, the trustees (who are also the directors of the charitable company for the purposes of company law) are responsible ��

�� company’s ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the trustees either intend to liquidate ��

AUDITOR’S RESPONSIBILITIES FOR THE AUDIT OF THE FINANCIAL STATEMENTS

�� whole are free from material misstatement, whether due to fraud or error, and to issue an auditor’s �� a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material ��

The extent to which our procedures are capable of detecting irregularities, including fraud is detailed below:

�� with the trustees (as required by auditing standards), inspection of the Charitable Company’s regulatory and legal correspondence and discussed with the trustees the policies and procedures ��

�� extent of compliance with these laws and regulations as part of our procedures on the related ��

Secondly, the Charitable company is subject to many other laws and regulations where the �� compliance with these laws and regulations to enquiry of the trustees and other management and ��

/ Annual Report 2023

��

Dcn Entr*w 10 CAEF8A4>5E8543D1.85Wc@A59 INDEPENDENT AUDITORS REPORT TO THE MEMBERS OF CITIZENS UK CHARITY AUDITORS RESPONSIBILITIES FOR THE AUDIT OF THE FINANCIAL sfATEMENTS (coMfiNUED) Audit procedures undertaken in re5pon5e to the potential risks relating to irregularities ITlch include fraud and non-compliance with laws and regulations) comprised of. enquirtes of management and those charged with governance as to whether the charitable company complies Wth such regulations.. enquiries of management and those charged with governance concerning any actual or potential litigation or claims inspertion of any relevant legal documentation. remew of board minutes. testing the appropriateness of joumal entries and the performance of analyti(al review to identsfy ary unexpeaed movements in account balance vihich may be indicative of fraud. There are inherent limitations in the audit procedures described above and the further removed non- compliance with laws and regulations is from the events and transactions refletted in the financial statements the less likety we would become aware of IL Irregularities that resutt from fraud might be inherently more diffscult to detect that irregularities that result from error. As explained above, there is an unavoidable nsk that material misstatements may not be detected. even though the audit has been planned and performed in accordance with ISAS IUKI. A further description of our responsibilities for the audrt of the financial statements is located on the Financial Reporting Counafs websrce aL' . This description forms part of our auditorfs reporL USE OF OUR REPORT This report is made solely to the charitys members, as a body. in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our auditwork has been undertaken so that we might state to the charitys members those matters we are required to staEe to them in an auditorfs reporr and for no other purpose. To the fullest extent permitted by law. we do not accept or assume responsibility to anyone other than the charity and the charttys members as a body. for our audit worl forthis report or for the opinions we have formed. (S@kn LLP Timothy O'connor (Senior Statutory Auditor) For an on behalf of SB AUDIT LLP Chartered Accountants and Statutory Audtror 820 The Crescent Colchester Business Park Colchester Essex C04 9YQ Date: Iql,.li crlizensuk / Annual Report 2023 41

��

�� CONSOLIDATED STATEMENT OF FINANCIAL ACTIVITIES THE GROUP INCOME AND EXPENDITURE ACCOUNT ��

Notes	Unrestrict- ed Funds 2023	Restricted Funds 2023	Total Funds 2023	Total Funds 2022 £ 3,865,977 19,229 1,094,013 84,702 2.688,519
Income from:	£	£	£
Donations and legacies 4 Donations and grants in kind Charitable activities: Membership dues Training services Other trading activities: Projects and other income Total income Expenditure on: 5 Raising funds: Fundraising costs for grants and donations Charitable activities: Capacity building for community organising Total expenditure Net (expenditure)/income for the year 6 Balances brought forward at 1 April 2022 Balances brought forward at 31 March 2023 17	571,024 76,820 1,441,894 71,746 3,301,833
		5,177,012	5,748,036

		-	76,820

		-	1,441,894

		-	71,746

		-	3,301,833
	5,463,317			7,752,440
		5,177,012	10,640,329
	640,524 5,094,903			598,510 5,836,808
		-	640,524

		3,938,574	9,033,477
	5,735,427			6,435,318
		3,938,574	9,674,001
	(272,110) 2,708,901			1,317,122 2,188,292
		1,238,438	966,328

		796,513	3,505,414
	£ 2,436,791			£ 3,505,414
		£ 2,034,951	£ 4,471,742

��

/ Annual Report 2023

��

Notes	The Group	The Group	The Group	The Company	The Company
	2023				2022 £ ~~-~~ 100 100 1,470,955 2,763,847
			2022	2023

Fixed assets	£		£	£
Tangible assets 10		~~-~~	~~-~~	~~-~~
Investments 11		~~-~~	~~-~~	100
Current assets Debtors 12 Cash and cash equivalents Creditors: amounts falling due within one year 13 Net current assets Total assets less current liabilities Creditors: amounts falling due after one year 14 Net assets Charity Funds 17 Unrestricted funds: Designated funds General funds Restricted funds 16		~~-~~	~~-~~	100

			1,848,159	2,160,190

			2,828,005	2,907,202
	5,355,409 879,629				4,234,802 601,870
			4,676,164	5,067,392

			1,016,239	591,712
	4,475,780				3,632,932
			3,659,925	4,475,680
	4,475,780				3,633,032 127,618
			3,659,925	4,475,780

	4,038			4,038
			154,511
	£ 4,471,742				£ 3,505,414
			£ 3,505,414	£ 4,471,742
	1,476,791				1,908,901 800,000
			1,908,901	1,476,791
	960,000
			800,000	960,000
	2,436,791				2,708,901 796,513
			2,708,901	2,436,791

	2,034,951		796,513	2,034,951
	£ 4,471,742				£ 3,505,414
			£ 3,505,414	£ 4,471,742

��

�� �� ��

Company registration number: 05268071 Charity registration number: 1107264

��

/ Annual Report 2023

��

Group	Unrestricted Funds £	Restricted Funds £	Total £

			2,188,292 1,317,122
As 1 April 2021	1,381,883	806,409

Net income/(expenditure) for the year	1,327,018	(9,896)
At 31 March 2022

	2,708,901		3,505,414
		796,513

			966,328
Net (expenditure)/income for the year	(272,110)	1,238,438
At 31 March 2023 Charity As 1 April 2021 Net income/(expenditure) for the year At 31 March 2022 Net (expenditure)/income for the year At 31 March 2023
	£ 2,436,791		£ 4,471,742
		£ 2,034,951



	Unrestricted Funds £ 1,381,883	Restricted Funds £	Total £ 2,188,292 1,317,122 3,505,414 966,328 £ 4,471,742
		806,409

	1,327,018	(9,896)
	2,708,901
		796,513

	(272,110 )	1,238,438
	£ 2,436,791
		£ 2,034,951

��

/ Annual Report 2023

��

�� STATEMENT OF CASH FLOWS AND CONSOLIDATED ��

Note �� operating activities Net movement in funds Loan interest paid Increase in debtors	The Group 2023 £ 2022 £ 966,328 1,317,122 1,364 1,756 (390,580) (802,641)	The Group 2023 £ 2022 £ 966,328 1,317,122 1,364 1,756 (390,580) (802,641)	The Company 2023 £ 2022 £ 966,328 1,317,122 720 878 (689,235) (486,921) (87,287) 349,538 190,526 1,180,617 (46,451) (3,549) (720) (878) (47,171) (4,427) 143,355 1,176,190 2,763,847 1,587,657 £ 2,907,202 £ 2,763,847
	2023 £ 966,328 1,364 (390,580)		2023 £
		1,317,122	966,328
		1,756 (802,641)	720 (689,235)
(Decrease)/increase in creditors	(203,055)	546,974	(87,287)
�� operating activities �� ��	374,057
		1,063,211	190,526

Loan repayments	(84,028)	(15,972)	(46,451)

Loan interest paid	(1,364)	(1,756)	(720)
Net cash used in �� Increase in cash and cash equivalents in the year Cash and cash equivalents �� Cash and cash equivalents �� 22	(85,392) 288,665 2,828,005 £ 3,116,670	(17,728)	(47,171)
		1,045,483	143,355

		1,782,522	2,763,847

		£ 2,828,005	£ 2,907,202

��

/ Annual Report 2023

��

�� NOTES TO THE FINANCIAL STATEMENTS ��

1. GENERAL INFORMATION

��

2. ACCOUNTING POLICIES

��

�� reasonable expectation that there are adequate resources to continue in operational existence ��

��

/ Annual Report 2023

��

�� NOTES TO THE FINANCIAL STATEMENTS ��

2. ACCOUNTING POLICIES - (continued)

��

�� policies are applied to particular categories of income:

��

Expenditure on raising funds are those costs incurred by the charity in generating income, ��

��

/ Annual Report 2023

��

�� NOTES TO THE FINANCIAL STATEMENTS ��

2. ACCOUNTING POLICIES - (continued)

��

� ��

�

��

Investments

��

�� the scheme are held separately from those of the charity in an independently administered ��

��

��
��
��
��

/ Annual Report 2023

��

�� NOTES TO THE FINANCIAL STATEMENTS ��

3. SIGNIFICANT JUDGEMENTS AND ESTIMATES

�� statements include:
Assessing the potential impact of discounting the long term pension liabilities that arise ��
��
��
��

/ Annual Report 2023

��

�� NOTES TO THE FINANCIAL STATEMENTS ��

4. INCOME FROM DONATIONS AND LEGACIES

Analysis by activity: This can be further analysed as: Charitable activities: Action in Caerau and Ely Aston University Baring Foundation Barrow Cadbury Trust Big Lottery Fund Choose Love City Bridge Trust Comic Relief Dartmoor Multi Academy Trust Esmée Fairbairn Foundation European Climate Foundation Gower Street Foundation Greater London Authority Guys and St Thomas’ Charity Impact on Urban Health John Ellerman Foundation Joseph Rowntree Foundation The Joseph Rowntree Charitable Trust Joseph Rowntree Reform Trust Justice Collaborations Letter One �� Milton Keynes Community Foundation NHS Blood & Transplant NHS South East London CCG NHS South East London ICB Oak Foundation Paul Hamlyn Foundation People’s Health Trust – PHT Porticus UK Carried forward	Unrestricted Funds 2023 £ Restricted Funds 2023 £ Total Funds 2023 £ Total Funds 2022 £ £ �� £ �� £ �� £ 3,865,977 ~~-~~ 6,000 6,000 12,000 - 44,000 44,000 ~~-~~ ~~-~~ ~~-~~ ~~-~~ 40,000 - 11,300 11,300 ~~-~~ - 280,081 280,081 330,785 - 108,425 108,425 ~~-~~ - 82,775 82,775 58,350 - 233,281 233,281 102,214 ~~-~~ ~~-~~ ~~-~~ 25,000 - 40,000 40,000 120,000 ~~-~~ 5,000 5,000 45,000 - 30,000 30,000 25,000 35,700 35,700 48,800 ~~-~~ ~~-~~ ~~-~~ 254,123 - 175,070 175,070 ~~-~~ - 80,203 80,203 ~~-~~ - 39,700 39,700 115,691 - 56,000 56,000 ~~-~~ - 21,836 21,836 15,950 - 165,000 165,000 ~~-~~ - 935,000 935,000 ~~-~~ - 10,000 10,000 ~~-~~ - 12,600 12,600 ~~-~~ ~~-~~ ~~-~~ ~~-~~ 68,000 - 65,000 65,000 65,000 - 251,406 251,406 ~~-~~ - 300,000 300,000 300,000 - 80,000 80,000 80,000 - 17,894 17,894 49,984 - 105,904 105,904 208,566	Unrestricted Funds 2023 £ Restricted Funds 2023 £ Total Funds 2023 £ Total Funds 2022 £ £ �� £ �� £ �� £ 3,865,977 ~~-~~ 6,000 6,000 12,000 - 44,000 44,000 ~~-~~ ~~-~~ ~~-~~ ~~-~~ 40,000 - 11,300 11,300 ~~-~~ - 280,081 280,081 330,785 - 108,425 108,425 ~~-~~ - 82,775 82,775 58,350 - 233,281 233,281 102,214 ~~-~~ ~~-~~ ~~-~~ 25,000 - 40,000 40,000 120,000 ~~-~~ 5,000 5,000 45,000 - 30,000 30,000 25,000 35,700 35,700 48,800 ~~-~~ ~~-~~ ~~-~~ 254,123 - 175,070 175,070 ~~-~~ - 80,203 80,203 ~~-~~ - 39,700 39,700 115,691 - 56,000 56,000 ~~-~~ - 21,836 21,836 15,950 - 165,000 165,000 ~~-~~ - 935,000 935,000 ~~-~~ - 10,000 10,000 ~~-~~ - 12,600 12,600 ~~-~~ ~~-~~ ~~-~~ ~~-~~ 68,000 - 65,000 65,000 65,000 - 251,406 251,406 ~~-~~ - 300,000 300,000 300,000 - 80,000 80,000 80,000 - 17,894 17,894 49,984 - 105,904 105,904 208,566






























		- 3,192,175 3,192,175 1,964,463

/ Annual Report 2023

��

�� NOTES TO THE FINANCIAL STATEMENTS ��

4. INCOME FROM DONATIONS AND LEGACIES - (continued)

Unrestricted Funds 2023 £		Restricted	Total
		Funds	Funds
		2023	2023
		£	£
	~~-~~	3,192,175
			3,192,175

			15,000
	-	15,000
	~~-~~

	-	304,940	304,940
			25,000
	-	25,000
	-	100,000	100,000
			52,406
	-	52,406

	-	25,000	25,000
	~~-~~	~~-~~	~~-~~
	-	1,283,630	1,283,630

	-	120,000	120,000
	~~-~~	~~-~~	~~-~~

	-	58,861	58,861
571,024
		-	571,024
£ 571,024
		£ 5,177,012	£ 5,748,036
��		��

��

/ Annual Report 2023

��

�� NOTES TO THE FINANCIAL STATEMENTS ��

5. EXPENDITURE

Costs directly allocated		Fund- raising 2023 Community Organising 2023	Governance 2023	Total 2023
to activities		£ £	£	£
Grants paid �� �� Support costs allocated to activities �� �� �� �� �� �� �� �� �� �� �� �� �� �� �� Total expenditure ��		- 156,043 640,524 5,955,742 - 551,148 235,016 209,801 ~~-~~ 109,251 - 214,152 64,425 - 188,072 - ~~-~~ - - 212,296 679,196 - 11,443 £ 640,524 £ 8,586,585 ��
			-	156,043

			105,255	6,701,521

			-	551,148


			-	235,016


			-	209,801
			-
				109,251


			-	214,152


			-	64,425

			-	188,072

			41,392	41,392

			300,246	300,246

			-	212,296

			-	679,196
			-	11,443
	�
			£ 446,893	£ 9,674,001
			��

��

All grants made by the charity were paid to institutions for the purpose of community organising ��

----- Start of picture text -----
6. NET (EXPENDITURE)/INCOME FOR THE YEAR
2023 2022
This is stated after char g in g : £ £
Operating lease rentals - land and buildings 167,134 127,520
Operating lease rentals - other 64,085 46,150
Auditor’s remuneration - audit 18,950 17,500
Auditor’s remuneration - other services 1,600 1,200
----- End of picture text -----

/ Annual Report 2023

��

�� NOTES TO THE FINANCIAL STATEMENTS ��

7. STAFF COSTS AND NUMBERS

�� �� �� ��	2023 £ 5,562,051 597,295 516,538 £ 6,675,884	2022 £ 3,855,250 394,570 357,283 ��

The number of employees with total remuneration over £60,000 during the year was:

In the band £60,000 - £70,000 In the band £70,000 - £80,000 In the band £80,000 - £90,000 In the band £110,000 - £120,000 In the band £120,000 - £130,000	2023 Number	2022 Number 3 1 1 1 ~~-~~ 6

	6 8 1 ~~-~~ 1

	16

��

The average monthly number of employees (including those recharged during the year), was as follows:

----- Start of picture text -----
2023 2022
Number Number
Executive Director and Lead Organiser 1 1
Community Organisers 105 84
Directors 3 3
Managers 14 13
Administrators 19 11
Cleaner 0 1
142 113
----- End of picture text -----

/ Annual Report 2023

��

�� NOTES TO THE FINANCIAL STATEMENTS ��

8. TRUSTEE REMUNERATION AND EXPENSES

�� person related to the charity had any personal interest in any contract or transaction entered ��

9. TAXATION

As a registered charity, Citizens UK Charity is exempt from tax on income and gains falling within Part ��

10. TANGIBLE FIXED ASSETS

TANGIBLE FIXED ASSETS
The company and group Cost At 31 March 2022 and 31 March 2023 Depreciation At 1 April 2022 and 31 March 2023 Net book value	Leasehold improvements £ 4,078 4,078	�� equipment £	Total £ 23,475 23,475 £ - £ -
		19,397

		19,397

At 31 March 2023	£ -	£ -
At 31 March 2022
	£ -
		£ -

��

/ Annual Report 2023

��

�� NOTES TO THE FINANCIAL STATEMENTS ��

11. FIXED ASSET INVESTMENTS

FIXED ASSET INVESTMENTS
The company Shares in subsidiary undertakings	2023 £ 100		2022 £ 100

��

12. DEBTORS

The company Accounts receivable Other debtors Accrued grants receivable Amounts owed by group undertakings Prepayments The group Accounts receivable Other debtors Accrued grants receivable Prepayments	2023 £	2022 £

		890,769 ~~-~~ 130,000 396,415 53,771 £ 1,470,955
	644,926
	50,386 483,927 974,614 6,337 £ 2,160,190
		1,662,876 1,512 130,000 53,771 £ 1,848,159

	1,697,585 50,890 483,927 6,337 £ 2,238,739

/ Annual Report 2023

��

�� NOTES TO THE FINANCIAL STATEMENTS ��

13. CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR

The company Accounts payable Social security and other taxation Other creditors Accruals Deferred income �� Loan account g p The rou Accounts payable Social security and other taxation Other creditors Accruals Deferred income �� Loan account	2023 £	2022 £

	61,452 ~~-~~ 230,272 80,309 214,833 4,846 ~~-~~	38,039 168,702 239,662 15,000 125,000 4,783 10,684

	£ 591,712	£ 601,870

		72,840 303,390 263,027 225,831 125,000 4,783 21,368 £ 1,016,239
	64,768 130,539 291,411 173,232 214,833 4,846 ~~-~~ £ 879,629

14. CREDITORS: AMOUNTS FALLING DUE AFTER MORE THAN ONE YEAR

----- Start of picture text -----
2023 2022
£ £
The company
Deferred income - 83,333
�� 4,038 8,518
�� - 35,767
£ 4,038 £ 127,618
----- End of picture text -----

/ Annual Report 2023

��

�� NOTES TO THE FINANCIAL STATEMENTS ��

14. CREDITORS: AMOUNTS FALLING DUE AFTER MORE THAN ONE YEAR - (continued)

----- Start of picture text -----
2023 2022
£ £
The group
Deferred income - 83,333
�� 4,038 8,518
�� - 62,660
£ 4,038 £ 154,511
15. GRANTS RECEIVED IN ADVANCE (DEFERRED INCOME)
2023 2022
£ £
The group and the company
-
Deferred at 1 April 2022 208,333
Released to Statement of Financial Activities (100,000) (41,667)
Received and deferred in the year 106,500 250,000
Deferred at 31 March 2023 £ 214,833 £ 208,333
16. ANALYSIS OF NET ASSETS BETWEEN FUNDS
Unrestricted Restricted
Funds Funds Total
£ £ £
The company
Fixed asset investments 100 - 100
Net current assets 2,440,729 2,034,951 4,475,680
-
Long term liabilities (4,038) (4,038)
At 31 March 2023 £ 2,436,791 £ 2,034,951 £ 4,471,742
The group
Net current assets 2,440,729 2,034,951 4,475,780
-
Long term liabilities (4,038) (4,038)
At 31 March 2023 £ 2,436,791 £ 2,034,951 £ 4,471,742
----- End of picture text -----

/ Annual Report 2023

��

�� NOTES TO THE FINANCIAL STATEMENTS ��

17. MOVEMENT IN FUNDS

----- Start of picture text -----
At 1 April Incoming Outgoing At 31 March
2022 resources resources 2023
£ £ £ £
The group
Unrestricted funds:
Designated funds 1,908,901 5,303,317 (5,735,427) 1,476,791
General funds 800,000 160,000 - 960,000
Total unrestricted funds £ 2,708,901 £ 5,463,317 £ (5,735,427) £ 2,436,791
Restricted funds:
Birmingham Citizens 22,700 114,586 (130,097) 7,189
Brighton 8,881 55,500 (42,486) 21,895
Central School 1,714 81,771 (70,401) 13,084
Essex 21,967 55,950 (77,139) 778
Leeds 52,132 97,881 (150,013) -
Leicester 7,739 48,650 (39,478) 16,911
Liverpool 24,885 59,499 (30,942) 53,442
London Citizens 148,180 375,373 (190,969) 332,584
Nottingham Citizens 5,167 98,122 (102,439) 850
PACT 68,072 500,141 (464,600) 103,613
Peterborough 20,659 130,350 (94,453) 56,556
Preston 32,656 56,131 (53,573) 35,214
Refugee Welcome 137,646 1,974,557 (977,609) 1,134,594
SLC 288 456,414 (397,806) 58,896
Somerset 9,357 51,351 (60,708) -
TELCO 1,800 303,697 (305,497) -
Thames Valley 19,961 148,463 (151,521) 16,903
Tyne Citizens 15,882 160,621 (160,819) 15,684
Wales 87,883 209,034 (270,147) 26,770
West London Citizens 108,944 198,921 (167,877) 139,988
Total restricted funds £ 796,513 £ 5,177,012 £ (3,938,574) £ 2,034,951
Total funds £ 3,505,414 £ 10,640,329 £ (9,674,001) £ 4,471,742
----- End of picture text -----

/ Annual Report 2023

��

�� NOTES TO THE FINANCIAL STATEMENTS ��

17. MOVEMENT IN FUNDS - (continued)

In respect of the more material funds:
•
Designated funds relate to the following: Assessing the way in which certain costs should ��
��
All restricted grants referring to ‘organiser’ or regional locations represent funding for ��
��
��

18. PENSION COMMITMENTS (THE GROUP AND THE COMPANY)

��

�� of the Plan’s liabilities (relating to members’ employment with all the other current participating ��

/ Annual Report 2023

��

�� NOTES TO THE FINANCIAL STATEMENTS ��

18. PENSION COMMITMENTS (THE GROUP AND THE COMPANY) - (continued)

��

�� In accordance with the Company’s accounting policy, this expenditure will be recognised in the ��

��

As a result of the materiality of the balance in the current year, it has not been necessary to ��

/ Annual Report 2023

��

�� NOTES TO THE FINANCIAL STATEMENTS ��

19. LEASING COMMITMENTS (THE GROUP AND THE COMPANY)

�� operating leases as set out below:

----- Start of picture text -----
Land and Land and
buildings Other buildings Other
2023 2023 2022 2022
£ £ £ £
Operating leases which expire:
Not later than one year 141,863 45,751 97,515 39,022
Later than one year and not later
�� 822,427 57,528 23,750 41,794
£ 964,290 £ 103,279 £ 121,265 £ 80,816
----- End of picture text -----

/ Annual Report 2023

��

�� NOTES TO THE FINANCIAL STATEMENTS ��

20. SUBSIDIARY UNDERTAKING – CENTRE FOR CIVIL SOCIETY LIMITED

��

----- Start of picture text -----
2023 2022
£ £
Income 3,301,833 2,666,502
Expenditure (923,634) (845,011)
Result for the year £ 2,378,199 £ 1,821,491
2023 2022
£ £
Summary balance sheet:
Current assets 1,262,631 837,777
Current liabilities (1,262,531) (810,748)
-
Long term liabilities (26,929)
Net assets £ 100 £ 100
Share capital 100 100
£ 100 £ 100
----- End of picture text -----

/ Annual Report 2023

��

�� NOTES TO THE FINANCIAL STATEMENTS ��

21. FINANCIAL INSTRUMENTS

FINANCIAL INSTRUMENTS
Financial assets Financial assets measured at the transaction price Financial liabilities Financial liabilities measured at the transaction price Financial liabilities measured at fair value	The Group		The Company 2023 £ 2022 £
	2023 £
		2022	2023

		£	£


	£ 2,181,512 238,000 8,884			£ 1,417,183 99,490 13,301
		£ 1,792,875	£ 2,103,467

		382,699	141,761

		13,301	8,884


	£ 246,884			£ 112,791
		£ 396,000	£ 150,645

��

/ Annual Report 2023

��

�� NOTES TO THE FINANCIAL STATEMENTS ��

22. ANALYSIS OF CHANGES IN NET DEBT

----- Start of picture text -----
Balance at Other Balance at
1 April �� 31 March
2022 �� changes 2023
£ £ £ £
��
Bank and cash balances 2,828,005 288,665 - 3,116,670
Loan balance (84,028) 84,028 - -
£ 2,743,977 £ 372,693 �� £ 3,116,670
The company
Bank and cash balances 2,763,847 143,355 - 2,907,202
Loan balance (46,451) 46,451 - -
£ 2,717,396 £ 189,806 £ - £ 2,907,202
----- End of picture text -----

/ Annual Report 2023

��

�� NOTES TO THE FINANCIAL STATEMENTS ��

CONSOLIDATED STATEMENT OF FINANCIAL ACTIVITIES YEAR ENDED 31 MARCH 2022

----- Start of picture text -----
Unrestricted Restricted Total
Funds Funds Funds
2022 2022 2022
£ £ £
Income from:
Donations and legacies 692,643 3,173,334 3,865,977
-
Donations and grants in kind 19,229 19,229
Charitable activities:
Membership dues 1,094,013 - 1,094,013
-
Training services 84,702 84,702
Other trading activities:
-
Projects and other income 2,688,519 2,688,519
Total income 4,579,106 3,173,334 7,752,440
Expenditure on:
Raising funds:
Fundraising costs for grants -
598,510 598,510
and donations
Charitable activities:
Capacity building for
community organising 2,653,578 3,183,230 5,836,808
Total expenditure 3,252,088 3,183,230 6,435,318
Net income/(expenditure) for
the year 1,327,018 (9,896) 1,317,122
Balances brought forward at
1,381,883 806,409 2,188,292
1 April 2021
Balances carried forward £ 2,708,901 £ 796,513 £ 3,505,414
at 31 March 2022
----- End of picture text -----

/ Annual Report 2023

Docusign Envelope ID." CAEF8A4>5E8&42D1-8534-969EC8A5950A g.T IE

��

@CitizensUK ��

��

2023-03-31-accounts

ANNUAL REPORT 2023

CONTENTS

ANNUAL REPORT

FINANCIAL REPORT AND ACCOUNTS

INTRODUCTION from our Chair

REVD CANON KAREN ROOMS CHAIR OF TRUSTEES

INTRODUCTION from our Executive Director

MATTHEW BOLTON EXECUTIVE DIRECTOR

Mission and Strategic Aims

STRENGTHEN INSTITUTIONS

MAKE CHANGE

DEVELOP LEADERS

DEVELOPING LEADERS

Developing Leaders

Storytelling with undocumented leaders

BUKOLA'S STORY

A parent case study

Nottingham students campaigning

Learning testimony

BUILDING EXPERIENCE

DEEPENING UNDERSTANDING

BUILDING CONFIDENCE

MAKING CHANGE

STRENGTHENING INSTITUTIONSDEVELOPING LEADERS

Strengthening Institutions

Working with schools

BRADFORD CITIZENS

BRIGHTON & HOVE CITIZENS

Focusing on higher education

Sunderland Council Living Wage Campaign

Working with faith-based organisations

MAKE CHANGEDEVELOPING LEADERS

Make Change

Living Wage highlights

Access to mental health services in South London

Asylum accommodation

Peterborough Citizens lighting campaign

Health and Social Care campaign

����������DEVELOPING LEADERS

HR Summary

INCLUSION

KINDNESS

COURAGE AND SOLIDARITY

IDENTITY

METHOD

IMPACT

�����������������

6,563

287,481

�����������������

���������������������������������� OFFICERS AND PROFESSIONAL ADVISERS

���������������������������������� OFFICERS AND PROFESSIONAL ADVISERS

���������������������������������� REPORT OF THE EXECUTIVE DIRECTOR AND TRUSTEE BOARD

SMALL COMPANY PROVISIONS

OUR AIMS AND OBJECTIVES

PURPOSES AND AIMS

HOW OUR ACTIVITIES DELIVER PUBLIC BENEFIT

���������������������������������� REPORT OF THE EXECUTIVE DIRECTOR AND TRUSTEE BOARD

FINANCIAL REVIEW

FINANCIAL PERFORMANCE

RESERVES POLICY

TRUSTEES’ INDEMNITY INSURANCE

STRUCTURE, GOVERNANCE AND MANAGEMENT

GOVERNING DOCUMENT

���������������������������������� REPORT OF THE EXECUTIVE DIRECTOR AND TRUSTEE BOARD

MEMBERSHIP

INTERNAL GOVERNING DOCUMENT

RECRUITMENT AND APPOINTMENT OF BOARD OF TRUSTEES

���������������������������������� REPORT OF THE EXECUTIVE DIRECTOR AND TRUSTEE BOARD

TRUSTEE INDUCTION AND TRAINING

RISK MANAGEMENT

ORGANISATIONAL STRUCTURE

TRUSTEES

CITIZENS UK LEADERSHIP TEAM

���������������������������������� REPORT OF THE EXECUTIVE DIRECTOR AND TRUSTEE BOARD

CHAPTERS AND LEADERSHIP GROUPS

RELATED PARTIES

���������������������������������� REPORT OF THE EXECUTIVE DIRECTOR AND TRUSTEE BOARD

STATEMENT OF TRUSTEES’ RESPONSIBILITIES

��DEVELOPING LEADERS

��

��

�� OFFICERS AND PROFESSIONAL ADVISERS

�� OFFICERS AND PROFESSIONAL ADVISERS

�� REPORT OF THE EXECUTIVE DIRECTOR AND TRUSTEE BOARD

�� REPORT OF THE EXECUTIVE DIRECTOR AND TRUSTEE BOARD

�� REPORT OF THE EXECUTIVE DIRECTOR AND TRUSTEE BOARD

�� REPORT OF THE EXECUTIVE DIRECTOR AND TRUSTEE BOARD

�� REPORT OF THE EXECUTIVE DIRECTOR AND TRUSTEE BOARD

�� REPORT OF THE EXECUTIVE DIRECTOR AND TRUSTEE BOARD

INDEPENDENT AUDITOR’S REPORT TO THE ��

INDEPENDENT AUDITOR’S REPORT TO THE ��

��

INDEPENDENT AUDITOR’S REPORT TO THE ��

��

��

�� STATEMENT OF CASH FLOWS AND CONSOLIDATED ��

�� NOTES TO THE FINANCIAL STATEMENTS ��

��

��

��

�� NOTES TO THE FINANCIAL STATEMENTS ��

��

��

��

�� NOTES TO THE FINANCIAL STATEMENTS ��

��

��

��

��

��

�� NOTES TO THE FINANCIAL STATEMENTS ��

�� NOTES TO THE FINANCIAL STATEMENTS ��

�� NOTES TO THE FINANCIAL STATEMENTS ��

�� NOTES TO THE FINANCIAL STATEMENTS ��

��

�� NOTES TO THE FINANCIAL STATEMENTS ��

7. STAFF COSTS AND NUMBERS

�� NOTES TO THE FINANCIAL STATEMENTS ��

�� NOTES TO THE FINANCIAL STATEMENTS ��

12. DEBTORS

�� NOTES TO THE FINANCIAL STATEMENTS ��

�� NOTES TO THE FINANCIAL STATEMENTS ��

�� NOTES TO THE FINANCIAL STATEMENTS ��

�� NOTES TO THE FINANCIAL STATEMENTS ��

�� NOTES TO THE FINANCIAL STATEMENTS ��

��

�� NOTES TO THE FINANCIAL STATEMENTS ��

�� NOTES TO THE FINANCIAL STATEMENTS ��