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2024-03-31-accounts

REGISTERED COMPANY NUMBER: 04193486 (England and Wales) REGISTERED CHARITY NUMBER.. 1105203 UNAUDITED FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 FOR AGE CONCERN NEATH PORT TALBOT TRADING AS AGE CONNECTS NEATH PORT TALBOT Bevan Buckland LLP Ground Floor Cardigan House Caslle Court Swansea Enterprise Park Swansea SA7 9LA

AGE CONCERN NEATH PORTTALBOT TRADING AS AGE CONNECTS NEATH PORT TALBOT CONTENTS OF THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 Page Reference and Adminislralive Details Report ol the Trustees 2 to 12 Independent Examlner's Report 13 Statement of Financial Activities 14 Balan¢• Sh•¢t 15 Notes lo the Flnanclal Stal&ment$ 16 to 25

AGE CONCERN NEATH PORTTALBOT TRADING AS AGE CONNECTS NEATH PORT TALBOT REFERENCE AND ADMINISTRATIVE DETAILS FOR THE YEAR ENDED 31 MARCH 2024 TRUSTEES D Jones B Tiahar L Veale Mrs S Penry Mrs T Davies F P Prosser Mrs S Freeguard MsKAShaw COMPANY SECRETARY O A Richards REGISTERED OFFICE 37-38 Alfred Street Nealh West Glamorgan SA11 1EH REGISTERED COMPANY NUMBER 04193486 {England and Wales) REGISTERED CHARITY NUMBER 1105203 INDEPENDENT EXAMINER Bevan Buckland LLP Ground Floor Cardigan Hous9 Castle Court Swan88a En18rprise Park Swansea SA7 9LA Page 1

AGE CONCERN NEATH PORT TALBOT (REGISTERED NUMBER.. 04193486> TRADING AS AGE CONNECTS NEATH PORT TALBOT REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 The trustees who are also directors of tho charity for the purposes of the Companies Act 2006, present their report with tho financial statements of the charity for the year ended 31 March 2024. The Irustees have adopted the provisions of Accounting and Reportlng by Charilles.. Statemenl of Recommended Practice applicable to charitles preparlng their accounts in accordance wlth the Financial Reporting Stsndard applicable in Ihe UK and Republic of Ireland {FRS 1021 {effective 1 January 2019). OBJECTIVES AND ACTIVITIES Oble¢tlves and alms Age Connects Neath Port Talbot's Charitablg Object "To promote the relief Df elderly people in any manner whiGh now or hereafter fflay be deemed by law to be charitable in and around Nealh Port Talbot County Borough and the City and County ofswansea.. Mission Statement "To provide comrnunily-based Services that facilitsle 8QGial inclusion, while promoting a healthy and active retirement and Gonlinuing independence for the older citizens of Nealh Port Talbot and Swansea" Corporat8 Prioriti88 2020 - 2025 Prevent povety and maximise income in retirement. Promote health, independence and wellbeing for all older people. Achieve greater social inclusion of the most disadvantaged older people and challenge the causes of exclusions. Promote age equality and enable older people tD make full contributions as active citizens to the local economy and community. Continuous improvement through user consultation, monitorSng of quality standards and innovation based on evidence of best practica. Develop and implement a strategy to build Reserves, and ensure the charity becomes more sustainable and less reli8nt on short temi funding. Delivery Strategy Through our marketing efforts and outreach delivery strategy, we aim to make our services as accessible as possible to older people from across our area of benefit. Information from Age Connects Neath Port Talbot's Charitylog content management syslemldatabase is cross referenced and analysed extensively, providing a fimi basis for forward planning and allows us to identify and respond to gaps in service provision. We continue to offer drffering levels of support according lo individu81 need. This ranges from the provision of information and advice through our telephone helpline, nelwork of neighbourhood information points, Positive Ageing Ambassadors, website, soci81 media platforms, special events and talks, Ihrough to participation in our Community Outreach Hubs, health promotion activities, befriending groups, Good Neighbour Schemes and on-going welfarè benèfits and advocacy casewotft. Service users can aecess our free services through home visits, one to one appointments, drop-in seNice, social media platforms, wèbsite andlor by visiting our ￿1mMUnItY outreach locations. Publlc benefit When planning our activities for the year, we have once again focused our activities on providing accessible communily-based servicès that facilitate social inclusion, while promoting a healthy and active retirement and continuing independence for the older people. We continue to work closely with all our partners to address identified na8ds within the slralegies of the Local Authority and Welsh Assembly Governmenl. Age Connects Nealh Port Talbol has two main areas of charitable activity for public benefrt.. (1) Ind8P8ndent Informalion, Advice and Advocacy and12} Heallh and Wellb8ing. Page 2

AGE CONCERN NEATH PORT TALBOT (REGISTERED NUMBER.. 04193486> TRADING AS AGE CONNECTS NEATH PORT TALBOT REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 ACHIEVEMENT AND PERFORMANCE Informatlon, Advlce and advocacy Performance Indicators Total number of face-to-farE contacts Welfare benefits accessed Volunteer hours Volunteer in-kind support, nominally valued at Foot Care Appoiiitmeiits

6,500 £1.200.000 8,000 £100,000 2,355 A grant from Nealh Port Talbot County Borough Council contributes to the costs of operating our lelephone helplirbe and delivering our county wide information and advice service. The shortfall is made up from fundraising aclivilies and contributions from our general funds Telephone Helpline Calls to our telephone helpline remain the most popular method of contact for service users. Our call monitoring system shows that we handled 14,195 calls. Our helpline is available lo service usars and partner organisations between th6 hours of 08.'30am to 4:30pm Mondoy lo Friday. The mopt popular roEJovonotr telcphone cÉ3lls htsvo includod.- Information and advicelwelfare benefit5 - given the extremely challenging environment arid ongoing cosl of living cnsis, information and advice with parts'cular emphasis on income maximisation and welfare benefits have remained a significant area of support within our provision. Winter fugllenargy gffi¢i9ncy - this area conlinugs lo receivg significant in¢rease in damand for support, particulady through th? autumn and winter seasons. Good Neighbour s8rvices - including a rang8 of short term, practical support, r8abl8ment support and b8friending services lo reduce lonelinessfisolalion, Foot Care Service - this year has once again managed an increase in calls Irom those unable lo manage their own fool care andlor are expèrièncing poor fool health. Website Our website rem8ins an integral part of our information and advice service and is regularfy updated to include seasonal events and campaigns. Oncè 8gain. the websllè proved an extremely useful soiircè of r8levanl informatlon. advicè ar)d 8vailabla supportlservices. This was reflected in our web statistics this year where we experienced over 5,405 user$ and over 11,150 page visits, So¢lal Medla The continued growth and popularlty of soclal medla wSlh both indSvlduals and organisalions has provlded us with effe¢tlve marketinglmedia tools that we will continue to develop throughout 2024125. During the year, we have increased efforts lo promote our services which has once again led to increased direct communications with service users and their families via this platfonn. Currently on Facebook. we have a five-star rating, have over 1.200 followers and over 1,000-page likes. We also have over 520 followers on X and plan lo utilise these platforms further in the corning months. HOPE Advocacy Project HOPE is a partnership project between Age Cymru, Age Cymru local partners and Age Connects Wales partners across the whole of Wales. It is funded by Welsh Government to deliver independent advocacy for older people150+1 and carers across Wales. This service SUPPOrts people to engage, participate, gain information. have their voices heard, understand their rights. make choices, be involved, share experiences. raise awareness of advocacy, and develop skills and knowledge. HOPE delivers advocacy support at a community level through a range of advocacy models by recruiting, training and supporting project volunteers. HOPE supports service users at an early stage in their issueslconcerns to help prevent them rèaching crisis points and includes a training programme which enables advocates auoss Wales to further develop their skills and knowledge, whilst also offering training opp¢Jrtunities and workshops to other professionals who would benefit from greater awareness of advocacy. Page 3

AGE CONCERN NEATH PORT TALBOT (REGISTERED NUMBER.. 04193486> TRADING AS AGE CONNECTS NEATH PORT TALBOT REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 Talks Programme Our community-based talks programme has once again been available and utilised by several older person's groupslclubslsocleties and partnershlp organisallons across the counly borough, with Increased demand from Slvansea based parlnerslorganisations. Talks and demonstrations have been delivered on general Age Conneds Neath Port Talbot servioKs, but following Dn from the previous year's pattern, has involved an increased demand for support around winter wellbeing, energy efficiency and our Local Energy Action Partnership ILEAPI service. Smaller scale and more directiresponsive talks have also taken place during Community Outreach Hub activities and within team meetings in health and social care teams. Income Maximisation We have maintained our Department for Work and Pensions (DWP}'Altemative Office, status and will continue to adhere to all Ihe required policies. Holding this important status has various benefits including allowing the first date of contact with the Alternative Office to be considered when deciding the start d8le of entitlement. It also allows slrearnlining of the proces8. a$ the application can go directly to the DWP decision maker with all supporting evidence already verified. Many vulnerable older people Ihat are livlng on Slate Pension may be entitled to extra flnancial support and there are a range of benefits and allowances which can make their lives easier and more comfortable. However, the downside of this is that claiming such enlitlernenls vlarts with filling out lengthy and often Gomplex forms. As a result, each year millions of pounds of benefits go unclaimed by older people. We received minimal funding to run our Welfare Rights programme during 2023124, Ivhich includes benefit checks, form completion. review forms and mandatory reconsiderations support. Additional service users received support relating to appeals prO￿dureS and specialist advicelguidance, In addition to the £1.2 million raised in previously unclaimed benefits, a significanl number of seNi¢e users also acc&ssed severe disability premiums, pension credll payments, council tax dodu¢tion$ and a$sistan¢o with r9nl paymgnls. Legal Servlce8 We do not currently have a formal partnership with local sollcitor fimis for provSsion of a stjite of legal services, bul plan to development a new structure and support service in the near future. Servlce users have been able lo access some support to access limited free Wills campaigns and informationladvice on Important legal services such as Power of Attorney and Probate from our informal partnerships with local companies.. Neighbourhood Information Poinls We have malntalned a network of Nelghbourhood Information Points in urban and rural locallons across the county borough. These are strateglcally placed information stands that display our telephone helpline number and a range of printed information and resources. Keep Well thi& Winter Despite havSng no desbjnated grant funding In the winter 012023124, we continued to Dffer the most up lo date infomiatlon and advice for service users. We circulated and provided leaflets, provided advice and support on home energy efficiency and keeping wami and well via our telephone helpline, digital plalformsls¢xial media and via home visiting setvices. Following the introduction of our Local Energy Action Partnership ILEAPI energy efficiency service last year, (please see page 6 for further detai151 we have been able to provide more specialist support and assist with the provision of vital applIan￿S and heating systems. Page 4

AGE CONCERN NEATH PORT TALBOT (REGISTERED NUMBER.. 04193486> TRADING AS AGE CONNECTS NEATH PORT TALBOT REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 ACHIEVEMENT AND PERFORMANCE Health and Well-being Communlty Outreach Servlces Our network of Community Outreach Hubs and associated community volunteering activities continue to be delivered in principal community locations across the borough. These seek to support older people in as diverse a way as possible in meeting their physical, emotional. social and financial wellbeing needs. Our Outreach Hubs are designed lo ensure older people experiencing the highesl levels of disadvanlage, isolation, loneliness and deprivation associated with redurtion of facilitie5, service eligibilily changes. poverty and digital exclusion can access meaningful support services. The hubs operated by paid staff and supported by volunteers meet weekly in each area lo provide a holistic and cost-effective early intervention activity programme lo improve older people's health and reduce dependency, whilst also reducing reliance upon expensive or intensive G8re provision. Outreach hub activities and services aim to maintain and improve the confidence. self-esteem, choicelcontrol, independence and physicallemotional wellbeing Df some of the most isolated older people in the Borough. The overall aim is always to facilitate and enable older people lo engage at a community level via outreach hubs and community-based activilies, whilst helping local older people to be more resilient in the future, deal with Iransition andlor crisis points in their lives and prepare for the future, The principal issues our outreach and associaled community activities seek to address ore.. Tackling issuas of disadvantage and hardship facing oldgr people Our outreach events and associated referral to support Services help old8r people reach servic8S they may otherwlse not hav8 been able to, This includes help on accessing eligibility for benefits, support services in the home, vlsillng routSne and preventative healthcare facilities and community befriending. Creating opportunities for social èngagement Regular weekly outreach evenls actively provide a bridge between loneliness and social isolation towards positive social interaction. These cost.effective group sessions are promoted to allow older people lo come together and gain social interaction benefits from guided group activities that builds valuable peer support and friendships. Improving individual quality of life and promoting independence Through our interventions we can priorilise prevenl8tive actions and measures that can significantly help older people who are struggling with their financial independence, maintaining their h8alth and wellbeing or living in isolated, or d8graded physical circumstances. Accessing information support and referral to sources of help The direct self-referrals received from older people al ou1￿a¢h events. as well as from those partners we wot* in ¢ollaboralion with allow us lo lackle head on providing support services. Oulreach enables us to spread the support WÈ offer well beyond Ihe otherwise limited scope of promoting one-to-one contact. Integratlon wlth key prlorltles This is a critiC311y important component ol our intended outcomes. In this respect our services acl lo strengthen and cornplement capacity Ihal ensures sustainable, safe, appropriate and accessible servicaslaclivilies available for older people. This enables older people identified as needing preventativelearly intervention s8Nices lo directly benefit from access to our varied aclivity programme and specialist support. Malntalnlng the proflle to support people wlth dementla wlthln an ageSng populatlon This is a very important long-term outcorne Ihal is embodied within our Outreach Services, aiming to ensure long lerm conlinuily of support {se& Dementia Connects below). Communlty level access This focuses on ensuring that preventative demontia measures are promoted, and Ihal people with domonlia and their familieslcarers can feel confident in the knowledge thal support will be available in their community and through guidance, be tailored in an integrated manner to meet their specific needs, regardless of the agency or organisation providing a Gare support package or other as50ClOted service. Page 5

AGE CONCERN NEATH PORT TALBOT (REGISTERED NUMBER.. 04193486> TRADING AS AGE CONNECTS NEATH PORT TALBOT REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 ACHIEVEMENT AND PERFORMANCE Dementia Care Connects Our Dementia Care Connects Project falls within the Prevention and Community Coordination model of care. helping people to connect wilh and access community-based preventative and early inlervenlion wellbeing activities. These activities help to improve and maintain physical and emotional wellbeing, whilst also helping to prevent escalation and the need for more intense health and social care provision. Wjhilst the seNice primarily focuses on prevention and eady intervention, the service also encompasses those who ale deenied al increased iisk of dementia and those living witli early sla9es of dementia. Via the activities prescribed within our Dementia Care Connects initiallve. we seek to identify known factors associated with the development of demenlia, specifically interventions that identity older people where a higher risk factor is present. This includes those that are over 65 years of age, people who are experiencing feelings of loneliness and isolation, poor mentallemolional wellbein9. those that are physically inactive, have lon9 term health conditions Such as diabete8. hi9h blood pressure and high cholesterol, suffer with sensory loss. live in deprived areas and mainlain poor lifestyle choices such as smoking and alcohol use. Given the ageing population and demographics within the region, many of these risk factors are extremely prevalent, with many of our service users and target group experiencing multiple risk factors. Service users engage in preventative activities that are designed to reduce mony of the risk faGlors identified obove. The project's core weekly sessions reduce loneliness and isolation through increased social interactions and improve both physical and emotional wellbeing through provision of regular physical activity, musical therapy, reminiscence, mindfulness, infomiation and advice and creative se55ions. The Dementia Care Connec15 Outreach Hubs a150 deliver talks, demonstrations and information Ilntemal and externall that address lifestyle choices such as healthy eating, srnoking, safe use of medications, screenlng and help to identify eatly signs of damenlia to contribute to earlier diagnosi8. Good Neighbour Scheme This seryice recognis8S the vital importanc8 to older peopl8 of gaining access at a community 18vel to information and support services relating lo preventative measures associated with reducing the likelihood of requiring access lo either urgent, or prescribed health or social care services. This tried and tested model is responding to a range of well evidenced needs facing older people and their carers around maintaining health and wellbeing and removing barriers for older people and those that care for them. The Good Neighbour Scheme provides support in the lollowing calegoiies.. Reducing negative health and soci81 c8re impacts upon disproportionally affected older people where local service reductions have taken place, causing raised levels of poor physical and menlal wellbeing, disadvanlage, isolation arKI poverty. Older people oflen living alone and hard to reach experiencing a range of health deficit Conditions and often unmet needs placing Ihem al an elevated risk of requiring urgent or persistent health care or social seNices Intervention. Responding lo the inability of older peopl8 through isolation or disability lo 8cc8ss essential support ar￿nd w81fare b8n8fi1s, as well as other support mechanisms from within Iheir local community. Reducing Delayed Transfer Df Care for older people having previously being admitled to hospital via building inler-agency and communlly-led support capacity. The project has provided direct, individually tailorèd support including befriendinglcompanionship, assistance with transport lo medical appointments, orderinglcolleclingldeliv&ry of shopping, prescriptions and essential items, wellbeing checks, liaison work with health and social care servicos and family members. provision of independent information, advice and assislance, income maximisalion, digital device support, assistance with mailladministration tasks and re-engaging with community based wellbeing opp(wtunilies. This provision has not only provid8d vital practical support to maintain and irnprove physical and emotior)al wellbaing. bul also rgduced loneliness and isolalion through increased social contacts. The nature of tha tailored face lo face support has an immediato and lasting impact on s8rvice usors as rogular inloraction and support is integrated into daily routines. Service users have appeared more confident, have increased or more stable social networks and are more aware and confident to make decisions that directly affect their lives. The service continues to play a vital role in prevention and early inlervenlion solutions and through the comprehensive independent information and advice element, we can identify key problems, crisis areas and Iransltion points in people's lives and respond quickly to avoid escalation and reduce the need for more intense serviceslresponses. Page 6

AGE CONCERN NEATH PORT TALBOT (REGISTERED NUMBER.. 04193486> TRADING AS AGE CONNECTS NEATH PORT TALBOT REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 ACHIEVEMENT AND PERFORMANCE Telephone befrlendlng To help alleviate loneliness and isolation and identify if any additional serviceslsupport is required, staff and volunteers have provided regular telephone befriending phone calls. During this reporting period, there has been a consistent demand for this service. Falls Prevention Via our Age Connects Wales partnership. we have once again worked together with Age Cymru and Care and Repair Cymru to deliver a campaign to highlight the need and support for falls prevention work. As well as digital campaigns. case studies and website/soGial medi8 aw8reness raising activities. this partnership has worked with professionals who work with older people to help prevent falls and provide appropriate 5UPPOrt to those who have suffered a fall. Coal Authority Following a major flooding incident within the borough which led to multiple homes and streets being evoojated, the creolion of a water management system and major resloralive operations was required. As part of the local support package, Age Connects NPT created a formal partnership with The Coal Authority to provide a Community Liaison Officer lo act as the link between residents, contractor5 and customer services team5. The aim of this role has been to help resident5 really understand the programme of work, its impact and the timescales involved. This has been a crucial role in helping to rebuild the community and communicate key messa988 from both parties, whi18t also ensuring the wellbeing of resident8 wa8 taken into consideration. Tho partnership and work programme was completed in Septemker 2023. Local Energy Action Partnèrship {LEAP) With Age Connects being at the forefront of providing support services to local older people. we have experienced an exponential increase in direct enquiries from older people and referrals from other agencies asking us to provide older people with support upon matters associated with fuel Costs, fuel poverty, cost of living crisis and energy efficiency. In response. we have joined LEAP Ilhe Loc81 Energy Advice Partnership) which is a national initiative that fscilitales the free provision of energy efficiency measures to households, including.. Energy Efficiency Advice. Energy saving rneasures and equipment. Home insulalion. Boiler repair and replacement. En8rgy efficient whi18 goods. As the delivery partner for N8ath Port Talbol and Swansea, we can provide access lo a wide speclrum of energy efficiency resources lo directly combat faclDrs of unaffordable heating that particularly impacts older and more vulnerable people and make referral to additional specific support schemes. Eligible service users receive a home visit from one of our trained staff members who completes a hom8 energy efficiency check and installs a range of energy efficiency m8asures such as LED light bulbs, draft excluders, radiator panels, door brushes and hol water cylinder jackets 8lc. Our staff member also assesses and refers lo boiler and whilo goods replacemont schemes if eligible and completes a benefit chock to establish il service users ar8 claiming and accessing their full benefit enliilement. Full support is provided to complete any relevant applicalion benefit application forms. Volunteerlng Programme All of our volunteers are DBS checked, recgive induction training, arg issued with several training resourcas to assist with their roles and complete several of our additional online training modul8s in line with role specific requirements. Our volunlger team work directly with older people, provide administralive support or help with fundraising activities and have collectively committed approximately 8,000 hours of support enabling both the Gharity and residents lo benefit from their skills. expertise, time and dedication. The equivalenl monelary value lor this in-kind volunteer support in excess of £100,000 which has been based on the Office of National Slalistics IQNSI hourly rate for fvll time employees in Wales. We continue lo work hard to retain volunleers, skills both for our immedialelongoing response and moving forward in future projects ID maximise resources available and help ensure we can improve the lives of some of the most marginalised in the area. Page 7

AGE CONCERN NEATH PORT TALBOT (REGISTERED NUMBER.. 04193486> TRADING AS AGE CONNECTS NEATH PORT TALBOT REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 ACHIEVEMENT AND PERFORMANCE Our volunteers are highly valued and recognised as an essential part of the organisation and have been given the opportunity to galn new skills and knowledge, bulld their social nelworks, glve something back to thelr communlty and If approprlale, gain an up-to-date reference. Throughout this past year. a range of accredited and non-accrediled training has again been offered to both existing and newly recruited volunteers. Training was delivered on topics including bul not limited lo Welfare Benefits. Nail Cutting. Information and Advice, First Aid, Protection of Vulnerable Adults (POVAI, Ageing, Home Fire Safety, Energy Efficiency Measures, Communicating Effectively, Person Cenlred Care, Assessing Needs. Challenging Behaviour and Confidentiality. It is only with the support of our volunteers that Age Connects Neath Port Talbot can provide a range of Services at such a high quallly, and therefore we would like to take this opportunlty to formally thank all our volunteers for theSr Input into the organisation. Income Gonoration Foot Car• S•rvi¢• Healihy. comfDrtab18 feet are essential, especially for older people and this nail cutting and non-surgical foot care service has proved to be a vital service for hundreds of older people this year. As we age, some people need assistance with culling their toelfingernails and arthritic joints, tough overgrown toenails, hard skin, corns and ingrowing toenails can make wearing shoes, balancing and walking comfortably almDPt impossible. Service users have occessed risk a￿￿SeSSed communily-based clinics which are held in various accessible venues. including a purposely adapted room at our Head Office in Neath. If service users are unable to access these clinics. they are provided with a hDme visit appointment, a service that operates across the whole region and is also available in care homes and shellered15UPPOrted accornmodation. With permission from hospital staff, the service has also been active within SBUHB Hospital Wards to ensure services users maintain their foot health during lengthy hospital stays. This convenient and affordable service for older people is well established, growing across the county borough and continues to provide a regular surplu5 for the charity. To maintain the Servi￿ al the highest standard. the team receive regular supervision and utilise Podiatry Service best practice guidance to deliver the service, Th8 project continues to b8 a vital service for older people across the borough and this year has provided 2,355 appointments. Home Flre Safety Checks Through our service level agreement with the Mid and West Wales Fire and Rescue Service, we provide free Home Fire Safety Checks to residents who are deemed lo be vulnerable andlor at high risk. This service is delivered by a team of experienced voliintp.prq whts vl8it dnmp.8tir. prnpp.rtie.s lo pravldè hnmp. firp. 8af?Iy Advie.?. And 8iJpply And in8lall a rAngp rtf p.qiJlpment18mnkp alarrn, extension lead, carbon mDnoxide alarms, stove alarms and fire-retardant rlothinglbedding elc.) free of charge. The checks are the cornerstone of the proactive role the Mid and Wesl Wales Fire and Rescue Service is continuing to adopt in ils drive to reduce the deaths and injuries that are cause.d by arcidenlal fire8. Our aim is lo makp. Ihis Se￿icP 28 accessiblp as po.88ible and this year, our volunteers have completed 133 Home Fire Safoty Checks and provided free equipment lo worth in excess of £7.500 (please note, this calculation is based on equipment pric8s from a market leader in the industry). FINANCIAL REVIEVI Financial position During the course of the year, we have continued to maintain a light fiscal policy, which has enabled us to maintain (￿r reserves as slated below. We have been successful in securing specific funding lor project work and the management costs we incorporated into our projeol budgets have contributed tD our overall running costs. During the financial year Ihe charity reported a surplus of £14,16412023'. deficit £29,780) We are pleased to report that 98.1 A of expenditure was ulilised directly on charitable aclivities, wilh the remainéer on governance and income generation. The unreslricled reserves al 31 March 2024 were £202,30012023.' £193,136) and restricled reserves were £5,55612023'. £5561. Page 8

AGE CONCERN NEATH PORT TALBOT (REGISTERED NUMBER.. 04193486> TRADING AS AGE CONNECTS NEATH PORT TALBOT REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 FINANCIAL REVIEW Reserves policy The board has examlned the charlty's requlremenls for reseNes In respect of the maln rlsks to Ihe organlsatlon and alms to bulld up reserves in future years to enable it lo continue and expand the services they currently provide. The charity's policy is to maintain designated reserve for., 11) The critical cost fund represents six months running costs, estimated staff notice, redundancy costs and lease agreement termination costs. 12) The planned budget spend 24125 represeiils funds lo cover the expected shorlfall in income during (lie year ended 31 st Maich 2025 and allow all services to continue. 13) The charily's long-term plan to purchase Its own premSses or lease larger and more appropriate space Is represented by the 'Buildings Fund,. FUTURE PLANS As the main specialist older persons organisation delivering Iront line services across the whole borough, there is an opportunity to develop innovative new servi￿5 to meet the increasing demand for services, particularly following the drastic and ongoing funding cuts across the public and voluntary sector. Renewal of Alternative Office We have maintained our slalus as a Department for Work and Pensions (DWPI alternative office and will continue to adhere to all the required policies and procedures. Holding this important Status has various benefit5 including allowing the first dale of contact with the Alternative Office lo be considered when deciding the start date of enlillemenl and streamlining the application process. W8 will continue to promote this service and an8ur& that thos8 identified as most in need have access to a robu8t and professional service. Foot Carè Service We plan to further increase efforts to develop this service, regain service users that may have withdrawn from the service for various reasons, continue lo identify additional areas to deliver the service and increase the frequencylregularity of existing clinics. We have mainlained a positive working relationship with several health services such as hospitals. local resource centres and pharmacies which we will continue to develop. Due lo the experience and qu81ifications of our slsff and volunteer team, combined with changes in eligibility criteria for free services and the signilicant pressure that Swansea Bay University Heallh Board services, we have benefitted from being one of the referral oplions for the Pcxliatry Service. In anlicipalion of increased demand, we will again be investigating expanding our Fool Care Team. Local Energy Action Partnership {LEAP) Due lo the significanl and ongoing demand for this service, combined with the enduring cosl of living crisis. we will continue lo develop this provision, including increasing slaff resources, to ensure increased numbars of older people can benefil from Ihis essenlial supporl. The service also acts as a gateway lo general support for our service users and due to the specific nature of the service, can help to identify, target and support some of the hardest to reach and vulnerable in the region something which is vitally important lo our organisalion as we move fonvard inlo increasingly Challenging and uncertain limes. Age Connects Neath Port Talbol . One Stop Shop Our town centre premises continue lo provide an Age Conn8Cts Neath Port Talbot one Stop shop for older people. Whilst the COVID19 pandemic resulted in the Suspension of hosting like-minded organisalions within our premises, we will remsit developing this model further lo provide enhanced access and servicè provision for local older people. With increased focus on ragional delivery modals. we can offer such organisalions the facilities to maintain a local prèsence and improve accèss to S6Nicas. Webslte and soclal medla Due to the Gonlinued gr0￿h and popularity of online servicEs and soGial media with both individuals and organisations, we will ontinue lo ulilise these platforffls to promote the organisalion and its serviGes, inGrease internet traffiG to our website, raise awareness of issues effecting older people and link up with various organisalions within the statutory, private and voluntary sector. Page 9

AGE CONCERN NEATH PORT TALBOT (REGISTERED NUMBER.. 04193486> TRADING AS AGE CONNECTS NEATH PORT TALBOT REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 Outreach servlces Our Outreach Services were born from extensive research and consultation with local older people and partner organisations. Through previous provlsion and development actlvltles, we know Ihal there remains a real and ongoing demand for a flexlble and evolving cornrnunity activitylsocial rehabilitation service across the munty borough. Through our Community OutreaGh Service5, we have been able to deliver health and well-being services throLJgh ulilising community facilities and have focused the engagemenl of older people in health promotion activities such as exercise classes. walking groups, mindfulness sessions, art and crafts and healthy living lalksldemonstrations. We have also delivered our Community Outreach Services within Sheltered Housing Coniplexes, as we know frotn previous experience thal resideiits cali often becoine socially isolaled, despite living within a supported environment. Future development of this provision will include.. Committing resources to the expan8ion of Community OutreaGh Hubs and Dementia Care Connects provision, as we know that these activities have a dramatic impad on the physical health and emotional wellbeing of an ageing population, nurture social and economic engagement and help reduce feelings of loneliness and isolation. Continue lo develop our referral network to ensure thal this servlce has maximum reach to all potential stakeholders, further increasing access, participation and referral stali8lics, Increase efforts to recruit, train and induct More volunteers lo provide addilionol copacity within the service and raise awareness and skills within local communities around v4hat type of support is needed and available for those with or al risk of a dementia diagnosis. Further develop the opportunitie5 available within the activity programme and conllnu8 to work with service users to provide a wide range of activities and support that help lo maintain and improve phyEical, emotional and social wellbeing, whi18t also stimulating cr@ativg ideas and skills. With the ongoing cost-of-living crisis and change aroun¢J the welfare benefits system. the service will ensure the provision of independent information and advice lo ensure there is clear guidance on any issues that impact their income and b8n8fi1s. Good Nelghbour Scheme Following the continued demand and identified need for this type of service through our network of community hubs, community presence and the success of existing schemes across the borough, we plan lo further develop oui 'Good Neighbour Scheme's., helping to maximise r8ach and support to som8 of th8 most isolated, vulnerable and marginalised. Future d8V81opm8nl of this provision will include,. Continued development of our referral network lo ensurè that the project has maximum reach to all potential stakeholders. Increased efforts to recruitmènt, train and induct more volunleers lo provide additional capacity wilhin the project and raise awareness and skills within local communities around what type of support is ne8ded and available lo some of the most lonely, isolated and marginalised. With drastic changes around the welfare benefits system and the inlroduction of means testing some benefits, particularly going into the winter period, the project will increase the independent inforrnalion and advice element of Ihe sèrvicè to ensure that all s&Nice users hawe clear guidance on any issues Ihal impacl their income and benefits, particularly around Pension Credit and Winter Fuel Payments. Providing andlor facililaling involvement in communily-based health and wellbeing opportunities for those that hav8 improved their confidence, solf-esteom and wollb8ing. This may b8 particularly relevant for older p80pI8 who havelare experiencing a period of reablemenl. Given the nature of this seryice and the 'gateway' properties il has, particularly for home-based service provision, the service brings with it opportunilias to scale up and introduce additional supportlservices to assist in areas within haalth and social care s8rvic8s that lack resource. Independent advocacy As an independent organisation with an excellent track remrd of delivering reliable and responsive independent advocacy services for people aged 50 plus, we will CDntinue to raise awareness of the need for independent advocacy and highlight our skills and experience in relation to delivering and developing a robust seNice. We will continue to work in partnership wilh Age Cymru and Age Connects Wales on the HOPE Advocacy Project and remain the host or9anisalion for project slaff within the Swansea Bay region. In addition, we will continue to promote and offer 'lower level, advocacy support through our community outreach service and information and advice service. Page10

AGE CONCERN NEATH PORT TALBOT (REGISTERED NUMBER.. 04193486> TRADING AS AGE CONNECTS NEATH PORT TALBOT REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 Soclal Enterprlse The increased competition from other third seclor organisatK)ns and a greater difficulty to secure large grant funding awards, will resull In the organlsallon once agaln focuslng more time, energy and resource lo develop new and exlsllng soclal enterprise adivilies. We will continue to consult with actual and potential serwce user5 and work more closely with other Age Gonnects Organisalions and Age Connects Wales to identify new opportunities to further diversify income. At the time of writing this report, the organisalion is continuing to investigate several social enterprise developments. When launched and established the surpluses from any soci31 enterprise activities will be reinvested into the charity and will be an invaluable source of unreslricled, general funds. These addilional fuiids will allow us lo wnlinue lo delivei arid develop essential services lo local older people. STRUCTURE, GOVERNANCE AND MANAGEMENT Gov•rning document The charity is controlled by its goveming docLJment. a deed of trust, and constitutes a limited company, limited by guarantee, as defined by the Companies Act 2006. Age Connects Nealh Port Talbot is the operating titl8 of Age Concem Neath Port Talbot. The charity operates under the former Age Con￿rn Movement's Gold Memorandum and Articles of Assooation. This sets out the objects and Powers of the chorilable Gompony. Recruitmenl and appointment of board members The director5 of the company are also charity Irusle8s for th8 purposes of charity law, and in th8 organisation's Memorandum and Articles are known as the Board. Articles 24 to 29 set out the procedures for recruitment and appointment lo the Board. Elections for the Board take place al the Annual General Meeting. Members are elected to serve for a period of three years, after which temi they are eligible lo seek re-election. We aim lo ensure that our 8oard is both representative of the people and communities with whom we work and has th8 necessary cornbined skills and experience to effectively govern the organisalion. While involvement in a wider Executive Committee andlor an Advisory Group (see below) provides useful experience for potential 8oard members, we do not limit our search lo these routes. Our extensive cioss-sector networks have proven invaluable for advertising vacancies and reaching potential candidates. Organlsatlonal structure The Board currently employs one core member of staff, a Chief Executive Officer on a p8manent contract. Other staff members are employed on fixed term contracts ulilising restricted funds for specific work. The average full-lime equivalenl number of staff this year was 7. Our 30 active volunteers were supeNised and supportèd by the staff leam. We 8re most grateful lo Nealh Port Talbol County Borough Council for conlributing lowards our core costs. Induetlon and tralnlng of new trustees 11 is important to remember that the Iruste&s are volunteers. Age Connects N8ath Port Talbol operatgs a robust volunleer recruitment, screening and induction process, which applies lo Board members, as it does to all other volunteers. Our Invesling in Volunteers qualily mark has pr8viously expir8d, but W8 continu8 to follow its 9uidanc8. This process, which is underpinned by a comprehensive volunteer handbook, includes an informal interview, laking up references, and where policy necessilales. a Disclosure and Barring IDBSI ch&ck. Potential candidales for tha Board also meet axisling TrusleelDir8clors prior lo confirming their inl&resl in the vacancy. and if selecl&d, serve a probalionary pariod as a co-oplad member. As volunleers with extensive legal respDnsibililies, new Board Members receive additional informal training. based on our Trus1eelDirector Welcome Pack, which includes various items such as Charity Commission publications, and the Age Connects Neath Port Talbot portfolio of business plans. Group andlor individual training is provided in response to identified needs and an annual away day provides new recruits with the opportunity to learn more about our organisation's policy and strategy, as does attendance at special events. such as project launches. Executive Committee The Executive Gommittee is comprised of the Board members plus co-opted representatives with additional expertise. Ico-opted members have no voting rights). Page11

AGE CONCERN NEATH PORT TALBOT (REGISTERED NUMBER.. 04193486> TRADING AS AGE CONNECTS NEATH PORT TALBOT REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 STRUCTURE, GOVERNANCE AND MANAGEMENT Rlsk management We hold both Professlonal Indernnlly and Publlc Llablllty Insurance. Poliaes and procedures are reviewed annually, and where necessary. introduced to minimise identified risk factors. We hold an annual away day where staff and board members work together on the organisation's strategic development and any associaled busines5 plans. At Iliis rTieeling we caiiy oul strategic analysis which can hi9hlighl opportunities, polential iisks and actions needed to minimi5e those risks. With demand lor services increasing, revenue costs rising and income generation becoming ever more competitive, we thank our funders and benefactors for their continued support. Our thanks to our independent examiner, Michael Jones and his colleagues al Bevan Buckland LLP Chartered Accountants for their professional support and guidance throughout the year. This report has been prepared in accordance with the special provisions of Part 15 of the Companies Act 2006 relating lo small companies. Approved by order of the board of trustees on 26 December 2024 and signed on its behalf by,, L Veale - Trustee Page12

INDEPENDENT EXAMINER'S REPORT TO THE TRUSTEES OF AGE CONCERN NEATH PORT TALBOT Independenl examiner's report to the trustees of Age Concern Neath Port Talbot (Yhe Company,) I report lo the Charity Irustees on my examination of the accounts of the Company for the year ended 31 March 2024. Responslbllltles and basls of reporl As the charitls trustees of tho Company land also its directors for the purposes of company lawl you are responsible for the preparation of the accounts in accordance with the requirements of Ihe Companies Act 20061'lhe 2006 Act'l. Having satisfied myself that the accounts of the Company are not required to be audited under Part 16 of the 2006 Act and are eligible for independenl examination, I report in respect of my examination of your charity's accounts as carried out under Section 145 of the Charilies Act 2011 I'the 2011 Act'l. In carrying out my examination I have followed the Directions given by the Charity Commission under Section 145{5) (b) of the 2011 Act. Independenl examiner's statement I have completed my examlnation. I conflm that no matters have come lo my attention Sn connection wlth the examlnation givlng me cause to believe: OGcounting record$ were not kept in respect of the Company a8 required by Section 386 of the 2006 AGt,' or the accounts do not accord with those records: or the accounts do not cornply with the accounting requirements of Section 396 01 the 2006 Act other than any requirement that the accounts give a Irue and fair view which is not a matter considered as part of an independent examination., or the accounts have not been prepared in accordance with the methods and principles of the Slalement of Recommended Practice for accounting and reporting by charities {applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland IFRS 10211. I have no concerns and have come across no other matters in connection with the examination to which atlenllon S￿uld be drawn in thls report In order to enable a proper understanding of the accounts to be reached, Michael Jones Bevan Buckland LLP Ground Floor Cardigan House Castle Court Swansea Enterprise Park Swansea SA7 9LA 30 Decemb&r 2024 Page13

AGE CONCERN NEATH PORTTALBOT TRADING AS AGE CONNECTS NEATH PORT TALBOT STATEMENT OF FINANCIAL ACTIVITIES {INCORPQRATING AN INCOME AND EXPENDITURE ACCOUNT) FOR THE YEAR ENDED 31 MARCH 2024 2024 Total funds 2023 Total funds Unrestricted funds Restricted funds Notes INCOME AND ENDOWMENTS FROM Donations and legacies 4,332 4,332 2,931 Charitable activitie5 Promole relief for elderfy people 108.023 134,947 242,970 200,873 Investment income Total 1,536 113,891 1,536 248,838 297 204,101 134,947 EXPENDITURE ON Raising funds 4,372 4,372 4,423 CharStable actlvltles Promote relief for eldetly people Total 100.355 104.727 230,302 234,674 229,458 233,881 129,947 NET INCOMEI(EXPENDITURE) 9,164 5,000 14,164 129,7801 RECONCILIATION OF FUNDS Total funcls hrDught fDrward 193,136 556 193,692 223,472 TOTAL FUNDS CARRIED FORWARD 202 300 207 858 193692 CONTINUING OPERATIONS All income and expenditure has arisen from continuing activilies. The notes form part of these financial statements Page 14

AGE CONCERN NEATH PORT TALBOT (REGISTERED NUMBER.. 04193486> TRADING AS AGE CONNECTS NEATH PORT TALBOT BALANCE SHEET 31 MARCH 2024 2024 Total funds 2023 Total funds Unrestricted funds Restricted funds Notes FIXED ASSETS Tangible assets 2.466 2.466 4,080 CURRENT ASSETS Deblors Cash at bank 12 2,210 202 207 204,417 2.210 207 763 209,973 34,680 159005 193,685 5,556 5,556 CREDITORS Amounts falling due within one year 13 14,583} {4.583) 14,0731 NET CURRENT ASSETS 199,834 5,556 20S,390 189,612 TOTAL ASSETS LESS CURRENT LIABILITIES 202,300 5,556 207,856 193,692 NET ASSETS FUNDS Unrestricted funds Reslricled funds TOTAL FUND8 202 300 207 856 193692 15 202,300 5,556 207 856 193.136 556 193692 The charitable company is entitled lo exemption from audil under Section 477 of the Companies Act 2006 for Ihe year ended 31 March 2024. The members have not required the company to obtain an audit of its financial slalements for the year ended 31 March 2024 in a¢¢ordan¢e with Sectlon 476 of the Companles Act 2006. Tlie Iruslees ackiiowledge their I'esponsibilities foi la) ensuring that the charitable company keeps accounting records that comply with Sections 386 and 387 of the Companies Act 2CJ)6 and preparing financial statements which give a true and fair view of the stale of affairs of the charitable company as at the end of each financial year and of its surplus or deficit for each financial year in accordance with the requirements of Sections 394 and 395 and which otherwise comply with the requirements of the Companies Act 2006 relating to financial statements, so far as applicable lo the charitsble company. Ib) Thes6 flnancial statements have been prepar6d in accordance with the provislons applicable to charitable companies subject to th8 small companies regime. The financial statements were approved by the Bosrd of Trustee5 and authorised for issue on 26 December 2024 and were signed on ils behalf by.. L Veale - Trustee The notes form part of these financial statements Page15

AGE CONCERN NEATH PORTTALBOT TRADING AS AGE CONNECTS NEATH PORT TALBOT NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 STATUTORY INFORMATION Age Concern Neath Port Talbot is a charitable company, limited by guarantee, registered in England and Wales. The charlty's reglstered number and registered office address can be found on the Reference and Adminlslrative Detalls page. The presentation currency of the financial slatements is the Pound Sterling {£). ACCOUNTING POLICIES Basis of preparing the tinancial statements The financial slalements of Ihe charitable company, whlch is a public benefit entity under FRS 102, have been prepared in accordance with the Charities SORP IFRS 1021 'Accounting and Reporting by Charities.. Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland IFRS 1021 {effeGlive 1 January 2019),. Financial Reporting Standard 102 'The Financial Reporting Standard applicable in Ihe UK and Republic of Ireland, and the Companies Act 2006. The financial stalernents have been prepared under the historical cost convention. The trustees consider that there are no material uncertainties about the charills ability to continue as a going concem. Financial raporting standard 102- reducad disclosure 8x8mptions The charitable company has taken advantage of the following disclosure exemption in preparing these financial statements. as pernitted by FRS 102 'The Financial Reporting Standard applicable in the UK and Republic of Ireland,: th8 requirements of Section 7 Statement of Ca8h Flows. Income Income is recognised when the charity has entitlement to the funds, any performance conditions attached lo the itemlsl of income have been mel, il is probable that the income will be received and the amount can be measured reliably. Government and other grants in relation to tangible fixed asset are credited lo profit and loss account over the useful lives of the related assets, whereas those in relalion lo expenditure are crediled when the expenditure is charged to profil and loss. Donations, are recognised when the charity has been notified in writing of both the amount and selllemenl dale. In the evenl Ihal a donation is subject lo conditions thal require a level of performance before the charity is entitled lo the funds, the income is deferred and not recognised until either those condilions are fully met, or the fulfilment of those conditions is wholly within the control ol the charity and il is probable Ihal those conditions will be fulfilled in the reporting period. Legacy gifts are recognised on a cas& by case basis following Ihe granting of probale when the administralorlexeculor for the eslale has communicaled in wriling both the amount and selllemenl date. In the event Ihat the gift is in th8 fom of an asset other than cash or a financial asset traded on a recognised stock exchange, recognition is subjecl to the value of the gift being rellably measurable with a degree of reasonable accuracy and the title lo the asset having been transferred to the charity, Expendlture Liabilities arg recognised as expenditure as soon as there is a legal or construclivo obligation commilling Ihg Charity lo that expenditure, il is probabl8 Ihal a transfer of economic benefits will be required in seltlement and th8 amount of the obligalion can be measured reliably. Expenditure is accountgd for on an accruals basis and has been classified under h6adings Ihal 8ggregale all cost relaled lo the category. Whera costs cannot ba diractly attnbuted lo particular headings th&y hava been allocalad lo activities on a basis consistent with the use of resourc6s. The cost of generating funds comprises those costs associalod with attracting grant income. Charitable expendituro comprises those costs incurred by the Charity in the delivery of its activities, both cosls directly attributable and indirect SUPPOrt cosls. Governance Gosls include those Gosts associaled with rneeling conslitulior)al and slatvtory requirements of the Charity. The Charity inilially idenlifies the costs of its support functions. Support costs indude back office costs, finance, personnel, payroll and govemance costs which support the charities programmes and activities. Page 16 conlinued..-

AGE CONCERN NEATH PORTTALBOT TRADING AS AGE CONNECTS NEATH PORT TALBOT NOTES TO THE FINANCIAL STATEMENTS- continued FOR THE YEAR ENDED 31 MARCH 2024 ACCOUNTING POLICIES- contlnued Expenditure All wsls alloGated belween expenditure categories are on a basis designed to reflect their resource usage. For some costs this means direct allocation to activities, other costs are apportioned, e.g. by staff lime spent on the activity, or another equitable usage measu￿. Tangible fixgd a55ets Depreciation is provided at the following annual rates in order lo write off each asset over ils estimated useful life. Fixtures and fittings Computer equipment 10% oncost 33.kn on cost Th8 charities policy is to capilalise items purchased costing over £500. Taxation The charity is exempt from corporation tax on its choritable activities. Fund accounting Unrestricted funds can b8 Used in accordance Wlth th8 charitable objectives al the discretion of the trustees. Restricted funds can only ba used for particular restricted purws8s within thg objects of th8 charity. Restrictions arise when specified by the donor or when funds are raised for particular restricted purposes. Further explanation of the natur8 and purpos8 of each fund is included in the notes to the financial slaternenls. Defined contribution pension scheme The charitable company operates a defined contribution pension scheme. Contributions payable to the chaTilable company's pension scheme are charged to the Slalemenl of Financial Activities in the period to which they relate. Short.Term Employee Beneflts Short-lerm employee benefils that ar8 expected lo be settled wholly before twelve months after the end of the annual reporting period in which the employees render the related Servi￿.. lal wages, salsries and social security ¢onlribulions', Ibl lime in lieu owed to the employee. Debtors Trade and other debtors are recognised at Ihe selllement amount after any trade discounl offered. Prepaymenls are valued 81 the amount prepaid net of any trade discounts due. Cash al bank and In hand Cash al bank and cash in hand includ8s cash and $I￿rt term highly liquid investments with a short malurily of thre8 months or18ss from the date of acquisition or opening of the d8POSit or similar account. Credltors and provlslons Creditors and provisions are rec¢JJnised whare the charity has a presgnt obligation rasulting from a past event Ihal will probably result in the transfer of funds to a third party and the amount due lo settle the obligation can be measurad or gstimated rgliably. Creditors and provisions are normally rgcognised al their settlement amount after allowing for any trade discounts due. Flnanclal Instruments The company has elected to apply the provisions of Section 11 'Basic Financial Instruments, and Sedion 12 '0ther Financial Instruments Issues, of FRS 102 lo all of its financial instruments. Financial instruments are recognised in the company's balance sheet when the Company becomes party to the contractual provision5 of the instrument. Page 17 conlinued..-

AGE CONCERN NEATH PORTTALBOT TRADING AS AGE CONNECTS NEATH PORT TALBOT NOTES TO THE FINANCIAL STATEMENTS- continued FOR THE YEAR ENDED 31 MARCH 2024 ACCOUNTING POLICIES- contlnued Financial assets and liabilities are offset, with the net amounts presented in the financial statements, when there is a legally enforceable right to sel off the recognlsed amounts and there Is an Inlentlon lo settle on a nel tsasls or to reallse the asset and settle the liability simultaneously. Bas1¢ flnanclal assets Basic financial assets. which include debtors and cash and bank balances, are initially measured at transaction price including traiisaclion costs and are 5ubsequenUy cairied at aniorlised fjost usin9 Ihe effeclive inleresl niethod vnless the arrangement constitvles a financing transaction. where the transaction is measured at the present value of the future recelpts discounted al a market rate of interest. FinancSal assets classified as recelvable within one year are not amortlsed. Dorocognition of financial ass8t9 FinanGial assets are dereGognised only when the contractual rights to the ca8h flows from the asset expire or ore settled. or when the company transfers the financial asset and substantially all the risks and rewards of ownership to another entity. or if some significant risks and rewards of ownership are retained but control of the asset has transferred to another party that is able to sell the asset in ils entirety to an unrelated third party Classification of financial liabilitie8 Financial liabilities and equity instruments are classified according to the substance ol the contractual arrangements entered into, An equity instrument is any contract that evidences a residual interest in the assets of the cornpany after deducting all of its liabilities. Basic financial liabilitie8 Basic financial liabilities, including creditors and bank loans, are initially recognised at transaction Pri￿ unless the arrangement constitutes a financing transaction. where the debt instrument is measured at the present value of the future payments discounted al a market rate of interest. Financial liabilitiès classili8d as payable within one year ar8 not amortised. Debt instruments are subsequently carried al amortised cost, using the effective interest rate method. Trade creditors are obligations lo pay for goods or services thst have been acquired in the ordinary eourse of business from suppliers. Amounts payable are classifi8d as cuirent liabilities if payment is due within on8 y8ar or less. If not, they are presented as non-currenl liabilities. Trade creditors are recognised initially al transaction price and subsequently measLJred al amortised cosl using Ihe effective interest method. Derecognition of financial liabilities Financial liabilities are derecognised when the company's contractual obligations expire or are discharged or cancelled. DONATIONS AND LEGACIES 2024 2023 Oonations INVESTMENT INCOME 2024 2023 Inler8St received 297 Page 18 conlinued..-

AGE CONCERN NEATH PORTTALBOT TRADING AS AGE CONNECTS NEATH PORT TALBOT NOTES TO THE FINANCIAL STATEMENTS- continued FOR THE YEAR ENDED 31 MARCH 2024 INCOME FROM CHARITABLE ACTIVITIES 2024 2023 Activity Promole rellef for elderly people Promote relief for elderly people Promote relief for elderly people Promote relief for elderly people Nall cultlng servlces Outreach contributions Energy surney income Grants 34,172 4,981 34,150 169,667 242 970 32,804 2.645 8,000 157,424 200 873 Grants received, included in the above, are as follows.. 2024 2023 NPTCBC- SLA Core The Tudor Trust Age Cymru HOPE Project hosting allowance National Coal Authority NPTCBC Outreach Grant RIF Dementia Connects Rif Prevention Grant Community Renewal Fund National Grid Community Matters NPTCVS Cost of Living Grant NPTCBC Food Voucher Grant Community Foundallon 29,920 28.226 15,000 6.000 6.237 10,000 40,613 40,848 10.500 4,8C)O 56.120 54,D91 9,400 5,336 5.DOO 5,DOO 169 667 157424 CHARITABLE ACTIVITIES COSTS Direct C0818 Support costs Total8 Promote relief for eldedy p80ple 224 860 230 302 NET INCOMEIIEXPENDITURE) Net Incomellexpenditurel Is stated after ¢harglngl(credltingl'. 2024 2023 Depreciation - owned assets TRUSTEES, REMUNERATION AND BENEFITS There wer8 no Iruste8s' remuneration or other benefits for the year end8d 31 March 2024 nor for the year ended 31 March 2023, Trust8es' oxpensas Th8re were no trustees, expenses paid for the year ended 31 March 2024 nor for the year 8nded 31 March 2023. Page 19 conlinued..-

AGE CONCERN NEATH PORTTALBOT TRADING AS AGE CONNECTS NEATH PORT TALBOT NOTES TO THE FINANCIAL STATEMENTS- continued FOR THE YEAR ENDED 31 MARCH 2024 STAFF COSTS 2024 2023 Wages and salarles 184 731 184 731 178707 178707 Thè average monthly number of employeas during the year was as follows.. 2024 2023 Community No employees recgivod 8moluments in oxcass of £60,000. The total remunerallon pald lo key manag&m8nl durlng th& year was £52,40612023- £50,645). 10. COMPARATIVES FOR THE STATEMENT OF FINANCIAL ACTIVITIES Unrestricted funds Restricted funds Tolal funds INCOME AND ENDOWMENTS FROM Donations and legacles 2,931 2,931 Charitable activities Promote relief for elderly people 77,675 123,198 200,873 Investment income Total 297 80,903 297 204 101 123 198 EXPENDITURE ON Raising funds 4,423 4,423 Charltable actlvltles Promote r81i8f for eld8rly p@ople Total 140 504 140,504 229 458 233,881 83,377 NET INCOMEI(EXPENDITURE) Translers between funds Net movemont In funds 112,474) 1,822 (10,652} 117,3061 129,7801 119,1281 129,7801 RECONCILIATION OF FUNDS Total funds brought forward 203,788 19,684 223,472 TOTAL FUNDS CARRIED FORWARD 193 136 556 193692 Page 20 conlinued..-

AGE CONCERN NEATH PORTTALBOT TRADING AS AGE CONNECTS NEATH PORT TALBOT NOTES TO THE FINANCIAL STATEMENTS- continued FOR THE YEAR ENDED 31 MARCH 2024 11. TANGIBLE FIXED ASSETS Fixtures and fllllngs Computer equlpment Totals COST At 1 April 2023 and 31 March 2024 DEPRECIATION Al 1 Apiil 2023 Charge for year At 31 March 2024 NET BOOK VALUE At 31 March 2024 Al 31 March 2023 1.228 16,676 1.148 80 1.228 11,448 1.534 12,596 1,614 80 12. DEBTORS: AMOUNTS FALLING DUE WITHIN ONE YEAR 2024 2023 Prepayments and accrued Income 13. CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR 2024 2023 Othar cre¢Jllors Accrued expenses 32 4,551 32 14. LEASING AGREEMENTS Minlmum lease paymenls under non-can¢ellable operating18ases fall due as follows.. 2024 2023 Within one year Between one and flve years 6.DOO 9,500 6,000 15,500 Page 21 conlinued..-

AGE CONCERN NEATH PORTTALBOT TRADING AS AGE CONNECTS NEATH PORT TALBOT NOTES TO THE FINANCIAL STATEMENTS- continued FOR THE YEAR ENDED 31 MARCH 2024 15. MOVEMENT IN FUNDS Net movement in funds At 31.3.24 At 1.4.23 Unrestrlcted funds General fund Capital funds Designated fijnds - Ciilical costs Planned budget spend Bullding fund 9.056 4.080 110.000 30.000 40.000 193,136 10,778 (1,614) 19,834 2,466 110,000 30,000 40,000 202.300 9,164 Restricted funds Western Power Rl F Prevention Community Foundation - Our Communities Together 514 42 514 42 5.000 5,DDO 5,000 5,556 207 856 558 193692 TOTAL FUNDS Net movemenl in funds, included in the above are as follows,. Incoming resources Resources expended Movement in funds Unrestrlcted funds General fund Capilal funds 113,891 (103,113) 10.778 113,891 1104,7271 9,164 Restrlcted funds Rl F Prevention RIF Demenlla Connects Nal Grid Community Mattars Fu&1 Povarty NPTCBC Food Vouchar Grant NPTCVS Cosl of Living Grant Community Foundation - Our Communities Tog8ther 54,091 56,120 9,400 5,000 5,336 (54,091) {56,120) 19.400) 15.000) (5,336) 5,000 134 947 248 838 129 9471 234 674) TOTAL FUNDS Page 22 conlinued..-

AGE CONCERN NEATH PORTTALBOT TRADING AS AGE CONNECTS NEATH PORT TALBOT NOTES TO THE FINANCIAL STATEMENTS- continued FOR THE YEAR ENDED 31 MARCH 2024 15. MOVEMENT IN FUNDS- contlnued Comparatlves for movement In lunds Nel movement in funds Transfers between funds At 31.3.23 Al 1.4.22 Unro5trirlod funds General fund Capital funds Designated funds - Critica1 costs Mid West Wales Fire Service Funding Planned budget spend Building fund 10,217 5.703 120.OOQ 2.868 25,000 40,000 203.788 19.3561 131181 8,195 1,495 110.0001 (2,8681 5,000 9,056 4,080 110,000 30,000 40 000 193.136 112.474) 1.822 Rostrictod funds Western Power Tudor Trust NPTCBC Outreach Grant Rl F Prevention 514 19,170 514 {19 1371 294 1537 17.3061 29 7801 1331 12941 42 556 193692 19.684 223 472 1.822) TOTAL FUNDS Comparative net movem8nt in funds, included in the above are as follows: Incoming resources Resources expended Movement in funds Unrestrlcted funds General fund Capital funds 80,903 (90,259) (9,3561 80,903 <93,3771 112,4741 Restrlcted funds Tudor Trust National Coal Authority NPTCBC Outreach Granl Rl F Prevention RIF Domgnlia Connects Community Renewal Fund 15,000 6,237 10.000 40.848 40.613 (34,137) 16,237) 19,706) {39,311) {40,613} 10 500) 140,5041 233 881) 119,1371 294 1.537 123 198 17 3061 29 7801 TOTAL FUNDS Page 23 conlinued..-

AGE CONCERN NEATH PORTTALBOT TRADING AS AGE CONNECTS NEATH PORT TALBOT NOTES TO THE FINANCIAL STATEMENTS- continued FOR THE YEAR ENDED 31 MARCH 2024 15. MOVEMENT IN FUNDS- contlnued A current year 12 monlhs and prior year 12 months combined position is as follows: Nel movement in funds Transfers between funds At 31.3.24 Al 1.4.22 Unro5trirlod funds General fund Capital funds Designated funds - Critica1 costs Mid West Wales Fire Service Funding Planned budget spend Building fund 10,217 5.703 120.OOQ 2.868 25,000 40,000 203.788 1.422 14 7321 8,195 1,495 110.0001 (2,8681 5,000 19,834 2,466 110,000 30,000 40 000 202.300 (3.310) 1.822 Rostrictod funds Western Power Tudor Trust NPTCBC Outreach Grant Rl F Prevention Community Foundation - Our Communities Together 514 19,170 514 {19 1371 294 1.537 1331 12941 (1,4951 42 5.000 12.3061 156161 5,000 5,556 207 856 19,684 223 472 TOTAL FUNDS A current year 12 months and prior year 12 months combined net movement in funds, Included in Ihe above ar& as follows,. Incoming resourcas Resources expended Movement in funds Unrestrlcted funds General fund Capilal funds 194,794 (193,372) 1.422 194,794 1198,1041 (3,3101 Restrlcted funds Tudor Trust National Coal Authority NPTC8C Outroa¢h Granl Rl F Prevention RIF Dementia Connects Community Renewal Fund Nal Grid Community Matters Fuel Povety NPTCBC Food Voucher Grant NPTCVS Cost of Llving Grant Community Foundation - Our Communities Together 15.000 6,237 10.000 94,939 96.733 10.500 9.400 5.000 5,336 (34,137) 16,237) (9,706} {93,402) (96,733) (10,500) (9,400) (5,000) (5,336) 119,1371 294 1,537 5.000 258 145 452.939 270 4511 468 555) 12,3061 15 6161 TOTAL FUNDS Page 24 conlinued..-

AGE CONCERN NEATH PORTTALBOT TRADING AS AGE CONNECTS NEATH PORT TALBOT NOTES TO THE FINANCIAL STATEMENTS- continued FOR THE YEAR ENDED 31 MARCH 2024 15. MOVEMENT IN FUNDS- contlnued Purpose of Deslgnated funds Critical cost fvnd represents six months running costs, estimated staff notice, redundancy costs and lease agreement terminalion costs. Planned budget spend - represents funds lo cover the expected shortfall in income during the year ended 31st March 2025 and allow all services lo wiilinue. Buildings fund represellls funds allocated to the charity's long-term plan to purchase its own premSses or lease larger and more appropriate space based on potential community development plans. Purpo¥e of R•striGt•d Funds NPT Food Poverty Grant- Provision of essential food items for those most in need. Tudor Trust . Contribution lo COVID19 Response Service (following remodelling of origlnal Soclal Enterprise project due to COVID19 restrictions in place). National Coal Authority A Community Liaison Project to support local residents following the major flooding that occurred in Skewen, Neath Port Talbot. NPTCBC Outreach Grant- To contrlbute to Age Connects Nprs Comrnunity-based Outreach Hub Programme. RIF Dementia Connects - To provide a range of community-based support and preventative aclivities that focus on improving physical and emotional health and wellbeing, whilst also supporting those in the early stages of a dementia diagnosis. RIF Prevention Grant - The project provides direct and individually tailored practical and befriending type support to help maintain independence, reduce loneliness and improving wellbeing. NPTCVS Cost of Living Grant - This grant conlribules lo core costs for providing an information, advice and assistance S8rvic8 associated with acc8ssing welfare benefits, maximising income and a118viating fuel pov8rty. Community Foundation Wales Our Communities Together - This grant contribules lo cor8 Costs for providing an information, advice and assistance service associated with a¢￿ssing Welfa￿ benefits, maximising income and alleviating fuel poverty. Communily Mall8rs Neath Port Talbol- A Warmer Homes for Older peop18 in Neath Port Talbot project 16. RELATED PARTY DISCLOSURES There were no related party transactions for the year ended 31 March 2024. Page 25

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