REGISTERED COMPANY NUMBER: 04193486 (England and Wales)
REGISTERED CHARITY NUMBER.. 1105203
UNAUDITED FINANCIAL STATEMENTS
FOR THE YEAR ENDED
31 MARCH 2024
FOR
AGE CONCERN NEATH PORT TALBOT
TRADING AS
AGE CONNECTS NEATH PORT TALBOT
Bevan Buckland LLP
Ground Floor Cardigan House
Caslle Court
Swansea Enterprise Park
Swansea
SA7 9LA

AGE CONCERN NEATH PORTTALBOT
TRADING AS AGE CONNECTS NEATH PORT TALBOT
CONTENTS OF THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024
Page
Reference and Adminislralive Details
Report ol the Trustees
2 to 12
Independent Examlner's Report
13
Statement of Financial Activities
14
Balan¢• Sh•¢t
15
Notes lo the Flnanclal Stal&ment$
16 to 25

AGE CONCERN NEATH PORTTALBOT
TRADING AS AGE CONNECTS NEATH PORT TALBOT
REFERENCE AND ADMINISTRATIVE DETAILS
FOR THE YEAR ENDED 31 MARCH 2024
TRUSTEES
D Jones
B Tiahar
L Veale
Mrs S Penry
Mrs T Davies
F P Prosser
Mrs S Freeguard
MsKAShaw
COMPANY SECRETARY
O A Richards
REGISTERED OFFICE
37-38 Alfred Street
Nealh
West Glamorgan
SA11 1EH
REGISTERED COMPANY NUMBER
04193486 {England and Wales)
REGISTERED CHARITY NUMBER
1105203
INDEPENDENT EXAMINER
Bevan Buckland LLP
Ground Floor Cardigan Hous9
Castle Court
Swan88a En18rprise Park
Swansea
SA7 9LA
Page 1

AGE CONCERN NEATH PORT TALBOT (REGISTERED NUMBER.. 04193486>
TRADING AS AGE CONNECTS NEATH PORT TALBOT
REPORT OF THE TRUSTEES
FOR THE YEAR ENDED 31 MARCH 2024
The trustees who are also directors of tho charity for the purposes of the Companies Act 2006, present their report with tho
financial statements of the charity for the year ended 31 March 2024. The Irustees have adopted the provisions of Accounting and
Reportlng by Charilles.. Statemenl of Recommended Practice applicable to charitles preparlng their accounts in accordance wlth
the Financial Reporting Stsndard applicable in Ihe UK and Republic of Ireland {FRS 1021 {effective 1 January 2019).
OBJECTIVES AND ACTIVITIES
Oble¢tlves and alms
Age Connects Neath Port Talbot's Charitablg Object
"To promote the relief Df elderly people in any manner whiGh now or hereafter fflay be deemed by law to be charitable in and
around Nealh Port Talbot County Borough and the City and County ofswansea..
Mission Statement
"To provide comrnunily-based Services that facilitsle 8QGial inclusion, while promoting a healthy and active retirement and
Gonlinuing independence for the older citizens of Nealh Port Talbot and Swansea"
Corporat8 Prioriti88 2020 - 2025
Prevent povety and maximise income in retirement.
Promote health, independence and wellbeing for all older people.
Achieve greater social inclusion of the most disadvantaged older people and challenge the causes of exclusions.
Promote age equality and enable older people tD make full contributions as active citizens to the local economy and
community.
Continuous improvement through user consultation, monitorSng of quality standards and innovation based on
evidence of best practica.
Develop and implement a strategy to build Reserves, and ensure the charity becomes more sustainable and less
reli8nt on short temi funding.
Delivery Strategy
Through our marketing efforts and outreach delivery strategy, we aim to make our services as accessible as possible to older
people from across our area of benefit. Information from Age Connects Neath Port Talbot's Charitylog content management
syslemldatabase is cross referenced and analysed extensively, providing a fimi basis for forward planning and allows us to identify
and respond to gaps in service provision.
We continue to offer drffering levels of support according lo individu81 need. This ranges from the provision of information and
advice through our telephone helpline, nelwork of neighbourhood information points, Positive Ageing Ambassadors, website, soci81
media platforms, special events and talks, Ihrough to participation in our Community Outreach Hubs, health promotion activities,
befriending groups, Good Neighbour Schemes and on-going welfarè benèfits and advocacy casewotft. Service users can aecess
our free services through home visits, one to one appointments, drop-in seNice, social media platforms, wèbsite andlor by visiting
our ￿1mMUnItY outreach locations.
Publlc benefit
When planning our activities for the year, we have once again focused our activities on providing accessible communily-based
servicès that facilitate social inclusion, while promoting a healthy and active retirement and continuing independence for the older
people. We continue to work closely with all our partners to address identified na8ds within the slralegies of the Local Authority and
Welsh Assembly Governmenl. Age Connects Nealh Port Talbol has two main areas of charitable activity for public benefrt.. (1)
Ind8P8ndent Informalion, Advice and Advocacy and12} Heallh and Wellb8ing.
Page 2

AGE CONCERN NEATH PORT TALBOT (REGISTERED NUMBER.. 04193486>
TRADING AS AGE CONNECTS NEATH PORT TALBOT
REPORT OF THE TRUSTEES
FOR THE YEAR ENDED 31 MARCH 2024
ACHIEVEMENT AND PERFORMANCE
Informatlon, Advlce and advocacy
Performance Indicators
Total number of face-to-farE contacts
Welfare benefits accessed
Volunteer hours
Volunteer in-kind support, nominally valued at
Foot Care Appoiiitmeiits
>6,500
>£1.200.000
>8,000
£100,000
2,355
A grant from Nealh Port Talbot County Borough Council contributes to the costs of operating our lelephone helplirbe and delivering
our county wide information and advice service. The shortfall is made up from fundraising aclivilies and contributions from our
general funds
Telephone Helpline
Calls to our telephone helpline remain the most popular method of contact for service users. Our call monitoring system shows that
we handled 14,195 calls. Our helpline is available lo service usars and partner organisations between th6 hours of 08.'30am to
4:30pm Mondoy lo Friday. The mopt popular roEJovonotr telcphone cÉ3lls htsvo includod.-
Information and advicelwelfare benefit5 - given the extremely challenging environment arid ongoing cosl of living
cnsis, information and advice with parts'cular emphasis on income maximisation and welfare benefits have remained a
significant area of support within our provision.
Winter fugllenargy gffi¢i9ncy - this area conlinugs lo receivg significant in¢rease in damand for support, particulady
through th? autumn and winter seasons.
Good Neighbour s8rvices - including a rang8 of short term, practical support, r8abl8ment support and b8friending
services lo reduce lonelinessfisolalion,
Foot Care Service - this year has once again managed an increase in calls Irom those unable lo manage their own
fool care andlor are expèrièncing poor fool health.
Website
Our website rem8ins an integral part of our information and advice service and is regularfy updated to include seasonal events and
campaigns. Oncè 8gain. the websllè proved an extremely useful soiircè of r8levanl informatlon. advicè ar)d 8vailabla
supportlservices. This was reflected in our web statistics this year where we experienced over 5,405 user$ and over 11,150 page
visits,
So¢lal Medla
The continued growth and popularlty of soclal medla wSlh both indSvlduals and organisalions has provlded us with effe¢tlve
marketinglmedia tools that we will continue to develop throughout 2024125. During the year, we have increased efforts lo promote
our services which has once again led to increased direct communications with service users and their families via this platfonn.
Currently on Facebook. we have a five-star rating, have over 1.200 followers and over 1,000-page likes. We also have over 520
followers on X and plan lo utilise these platforms further in the corning months.
HOPE Advocacy Project
HOPE is a partnership project between Age Cymru, Age Cymru local partners and Age Connects Wales partners across the whole
of Wales. It is funded by Welsh Government to deliver independent advocacy for older people150+1 and carers across Wales. This
service SUPPOrts people to engage, participate, gain information. have their voices heard, understand their rights. make choices, be
involved, share experiences. raise awareness of advocacy, and develop skills and knowledge. HOPE delivers advocacy support at
a community level through a range of advocacy models by recruiting, training and supporting project volunteers. HOPE supports
service users at an early stage in their issueslconcerns to help prevent them rèaching crisis points and includes a training
programme which enables advocates auoss Wales to further develop their skills and knowledge, whilst also offering training
opp¢Jrtunities and workshops to other professionals who would benefit from greater awareness of advocacy.
Page 3

AGE CONCERN NEATH PORT TALBOT (REGISTERED NUMBER.. 04193486>
TRADING AS AGE CONNECTS NEATH PORT TALBOT
REPORT OF THE TRUSTEES
FOR THE YEAR ENDED 31 MARCH 2024
Talks Programme
Our community-based talks programme has once again been available and utilised by several older person's
groupslclubslsocleties and partnershlp organisallons across the counly borough, with Increased demand from Slvansea based
parlnerslorganisations. Talks and demonstrations have been delivered on general Age Conneds Neath Port Talbot servioKs, but
following Dn from the previous year's pattern, has involved an increased demand for support around winter wellbeing, energy
efficiency and our Local Energy Action Partnership ILEAPI service. Smaller scale and more directiresponsive talks have also taken
place during Community Outreach Hub activities and within team meetings in health and social care teams.
Income Maximisation
We have maintained our Department for Work and Pensions (DWP}'Altemative Office, status and will continue to adhere to all Ihe
required policies. Holding this important status has various benefits including allowing the first date of contact with the Alternative
Office to be considered when deciding the start d8le of entitlement. It also allows slrearnlining of the proces8. a$ the application can
go directly to the DWP decision maker with all supporting evidence already verified.
Many vulnerable older people Ihat are livlng on Slate Pension may be entitled to extra flnancial support and there are a range of
benefits and allowances which can make their lives easier and more comfortable. However, the downside of this is that claiming
such enlitlernenls vlarts with filling out lengthy and often Gomplex forms. As a result, each year millions of pounds of benefits go
unclaimed by older people. We received minimal funding to run our Welfare Rights programme during 2023124, Ivhich includes
benefit checks, form completion. review forms and mandatory reconsiderations support. Additional service users received support
relating to appeals prO￿dureS and specialist advicelguidance, In addition to the £1.2 million raised in previously unclaimed
benefits, a significanl number of seNi¢e users also acc&ssed severe disability premiums, pension credll payments, council tax
dodu¢tion$ and a$sistan¢o with r9nl paymgnls.
Legal Servlce8
We do not currently have a formal partnership with local sollcitor fimis for provSsion of a stjite of legal services, bul plan to
development a new structure and support service in the near future. Servlce users have been able lo access some support to
access limited free Wills campaigns and informationladvice on Important legal services such as Power of Attorney and Probate
from our informal partnerships with local companies..
Neighbourhood Information Poinls
We have malntalned a network of Nelghbourhood Information Points in urban and rural locallons across the county borough. These
are strateglcally placed information stands that display our telephone helpline number and a range of printed information and
resources.
Keep Well thi& Winter
Despite havSng no desbjnated grant funding In the winter 012023124, we continued to Dffer the most up lo date infomiatlon and
advice for service users. We circulated and provided leaflets, provided advice and support on home energy efficiency and keeping
wami and well via our telephone helpline, digital plalformsls¢xial media and via home visiting setvices. Following the introduction of
our Local Energy Action Partnership ILEAPI energy efficiency service last year, (please see page 6 for further detai151 we have
been able to provide more specialist support and assist with the provision of vital applIan￿S and heating systems.
Page 4

AGE CONCERN NEATH PORT TALBOT (REGISTERED NUMBER.. 04193486>
TRADING AS AGE CONNECTS NEATH PORT TALBOT
REPORT OF THE TRUSTEES
FOR THE YEAR ENDED 31 MARCH 2024
ACHIEVEMENT AND PERFORMANCE
Health and Well-being
Communlty Outreach Servlces
Our network of Community Outreach Hubs and associated community volunteering activities continue to be delivered in principal
community locations across the borough. These seek to support older people in as diverse a way as possible in meeting their
physical, emotional. social and financial wellbeing needs. Our Outreach Hubs are designed lo ensure older people experiencing the
highesl levels of disadvanlage, isolation, loneliness and deprivation associated with redurtion of facilitie5, service eligibilily
changes. poverty and digital exclusion can access meaningful support services.
The hubs operated by paid staff and supported by volunteers meet weekly in each area lo provide a holistic and cost-effective early
intervention activity programme lo improve older people's health and reduce dependency, whilst also reducing reliance upon
expensive or intensive G8re provision. Outreach hub activities and services aim to maintain and improve the confidence.
self-esteem, choicelcontrol, independence and physicallemotional wellbeing Df some of the most isolated older people in the
Borough. The overall aim is always to facilitate and enable older people lo engage at a community level via outreach hubs and
community-based activilies, whilst helping local older people to be more resilient in the future, deal with Iransition andlor crisis
points in their lives and prepare for the future, The principal issues our outreach and associaled community activities seek to
address ore..
Tackling issuas of disadvantage and hardship facing oldgr people
Our outreach events and associated referral to support Services help old8r people reach servic8S they may otherwlse not hav8
been able to, This includes help on accessing eligibility for benefits, support services in the home, vlsillng routSne and preventative
healthcare facilities and community befriending.
Creating opportunities for social èngagement
Regular weekly outreach evenls actively provide a bridge between loneliness and social isolation towards positive social
interaction. These cost.effective group sessions are promoted to allow older people lo come together and gain social interaction
benefits from guided group activities that builds valuable peer support and friendships.
Improving individual quality of life and promoting independence
Through our interventions we can priorilise prevenl8tive actions and measures that can significantly help older people who are
struggling with their financial independence, maintaining their h8alth and wellbeing or living in isolated, or d8graded physical
circumstances.
Accessing information support and referral to sources of help
The direct self-referrals received from older people al ou1￿a¢h events. as well as from those partners we wot* in ¢ollaboralion with
allow us lo lackle head on providing support services. Oulreach enables us to spread the support WÈ offer well beyond Ihe
otherwise limited scope of promoting one-to-one contact.
Integratlon wlth key prlorltles
This is a critiC311y important component ol our intended outcomes. In this respect our services acl lo strengthen and cornplement
capacity Ihal ensures sustainable, safe, appropriate and accessible servicaslaclivilies available for older people. This enables older
people identified as needing preventativelearly intervention s8Nices lo directly benefit from access to our varied aclivity programme
and specialist support.
Malntalnlng the proflle to support people wlth dementla wlthln an ageSng populatlon
This is a very important long-term outcorne Ihal is embodied within our Outreach Services, aiming to ensure long lerm conlinuily of
support {se& Dementia Connects below).
Communlty level access
This focuses on ensuring that preventative demontia measures are promoted, and Ihal people with domonlia and their
familieslcarers can feel confident in the knowledge thal support will be available in their community and through guidance, be
tailored in an integrated manner to meet their specific needs, regardless of the agency or organisation providing a Gare support
package or other as50ClOted service.
Page 5

AGE CONCERN NEATH PORT TALBOT (REGISTERED NUMBER.. 04193486>
TRADING AS AGE CONNECTS NEATH PORT TALBOT
REPORT OF THE TRUSTEES
FOR THE YEAR ENDED 31 MARCH 2024
ACHIEVEMENT AND PERFORMANCE
Dementia Care Connects
Our Dementia Care Connects Project falls within the Prevention and Community Coordination model of care. helping people to
connect wilh and access community-based preventative and early inlervenlion wellbeing activities. These activities help to improve
and maintain physical and emotional wellbeing, whilst also helping to prevent escalation and the need for more intense health and
social care provision. Wjhilst the seNice primarily focuses on prevention and eady intervention, the service also encompasses those
who ale deenied al increased iisk of dementia and those living witli early sla9es of dementia.
Via the activities prescribed within our Dementia Care Connects initiallve. we seek to identify known factors associated with the
development of demenlia, specifically interventions that identity older people where a higher risk factor is present. This includes
those that are over 65 years of age, people who are experiencing feelings of loneliness and isolation, poor mentallemolional
wellbein9. those that are physically inactive, have lon9 term health conditions Such as diabete8. hi9h blood pressure and high
cholesterol, suffer with sensory loss. live in deprived areas and mainlain poor lifestyle choices such as smoking and alcohol use.
Given the ageing population and demographics within the region, many of these risk factors are extremely prevalent, with many of
our service users and target group experiencing multiple risk factors.
Service users engage in preventative activities that are designed to reduce mony of the risk faGlors identified obove. The project's
core weekly sessions reduce loneliness and isolation through increased social interactions and improve both physical and
emotional wellbeing through provision of regular physical activity, musical therapy, reminiscence, mindfulness, infomiation and
advice and creative se55ions. The Dementia Care Connec15 Outreach Hubs a150 deliver talks, demonstrations and information
Ilntemal and externall that address lifestyle choices such as healthy eating, srnoking, safe use of medications, screenlng and help
to identify eatly signs of damenlia to contribute to earlier diagnosi8.
Good Neighbour Scheme
This seryice recognis8S the vital importanc8 to older peopl8 of gaining access at a community 18vel to information and support
services relating lo preventative measures associated with reducing the likelihood of requiring access lo either urgent, or
prescribed health or social care services. This tried and tested model is responding to a range of well evidenced needs facing older
people and their carers around maintaining health and wellbeing and removing barriers for older people and those that care for
them. The Good Neighbour Scheme provides support in the lollowing calegoiies..
Reducing negative health and soci81 c8re impacts upon disproportionally affected older people where local service
reductions have taken place, causing raised levels of poor physical and menlal wellbeing, disadvanlage, isolation arKI
poverty.
Older people oflen living alone and hard to reach experiencing a range of health deficit Conditions and often unmet needs
placing Ihem al an elevated risk of requiring urgent or persistent health care or social seNices Intervention.
Responding lo the inability of older peopl8 through isolation or disability lo 8cc8ss essential support ar￿nd w81fare b8n8fi1s,
as well as other support mechanisms from within Iheir local community.
Reducing Delayed Transfer Df Care for older people having previously being admitled to hospital via building inler-agency
and communlly-led support capacity.
The project has provided direct, individually tailorèd support including befriendinglcompanionship, assistance with transport lo
medical appointments, orderinglcolleclingldeliv&ry of shopping, prescriptions and essential items, wellbeing checks, liaison work
with health and social care servicos and family members. provision of independent information, advice and assislance, income
maximisalion, digital device support, assistance with mailladministration tasks and re-engaging with community based wellbeing
opp(wtunilies.
This provision has not only provid8d vital practical support to maintain and irnprove physical and emotior)al wellbaing. bul also
rgduced loneliness and isolalion through increased social contacts. The nature of tha tailored face lo face support has an
immediato and lasting impact on s8rvice usors as rogular inloraction and support is integrated into daily routines. Service users
have appeared more confident, have increased or more stable social networks and are more aware and confident to make
decisions that directly affect their lives. The service continues to play a vital role in prevention and early inlervenlion solutions and
through the comprehensive independent information and advice element, we can identify key problems, crisis areas and Iransltion
points in people's lives and respond quickly to avoid escalation and reduce the need for more intense serviceslresponses.
Page 6

AGE CONCERN NEATH PORT TALBOT (REGISTERED NUMBER.. 04193486>
TRADING AS AGE CONNECTS NEATH PORT TALBOT
REPORT OF THE TRUSTEES
FOR THE YEAR ENDED 31 MARCH 2024
ACHIEVEMENT AND PERFORMANCE
Telephone befrlendlng
To help alleviate loneliness and isolation and identify if any additional serviceslsupport is required, staff and volunteers have
provided regular telephone befriending phone calls. During this reporting period, there has been a consistent demand for this
service.
Falls Prevention
Via our Age Connects Wales partnership. we have once again worked together with Age Cymru and Care and Repair Cymru to
deliver a campaign to highlight the need and support for falls prevention work. As well as digital campaigns. case studies and
website/soGial medi8 aw8reness raising activities. this partnership has worked with professionals who work with older people to
help prevent falls and provide appropriate 5UPPOrt to those who have suffered a fall.
Coal Authority
Following a major flooding incident within the borough which led to multiple homes and streets being evoojated, the creolion of a
water management system and major resloralive operations was required. As part of the local support package, Age Connects
NPT created a formal partnership with The Coal Authority to provide a Community Liaison Officer lo act as the link between
residents, contractor5 and customer services team5. The aim of this role has been to help resident5 really understand the
programme of work, its impact and the timescales involved. This has been a crucial role in helping to rebuild the community and
communicate key messa988 from both parties, whi18t also ensuring the wellbeing of resident8 wa8 taken into consideration. Tho
partnership and work programme was completed in Septemker 2023.
Local Energy Action Partnèrship {LEAP)
With Age Connects being at the forefront of providing support services to local older people. we have experienced an exponential
increase in direct enquiries from older people and referrals from other agencies asking us to provide older people with support upon
matters associated with fuel Costs, fuel poverty, cost of living crisis and energy efficiency. In response. we have joined LEAP Ilhe
Loc81 Energy Advice Partnership) which is a national initiative that fscilitales the free provision of energy efficiency measures to
households, including..
Energy Efficiency Advice.
Energy saving rneasures and equipment.
Home insulalion.
Boiler repair and replacement.
En8rgy efficient whi18 goods.
As the delivery partner for N8ath Port Talbol and Swansea, we can provide access lo a wide speclrum of energy efficiency
resources lo directly combat faclDrs of unaffordable heating that particularly impacts older and more vulnerable people and make
referral to additional specific support schemes. Eligible service users receive a home visit from one of our trained staff members
who completes a hom8 energy efficiency check and installs a range of energy efficiency m8asures such as LED light bulbs, draft
excluders, radiator panels, door brushes and hol water cylinder jackets 8lc. Our staff member also assesses and refers lo boiler
and whilo goods replacemont schemes if eligible and completes a benefit chock to establish il service users ar8 claiming and
accessing their full benefit enliilement. Full support is provided to complete any relevant applicalion benefit application forms.
Volunteerlng Programme
All of our volunteers are DBS checked, recgive induction training, arg issued with several training resourcas to assist with their roles
and complete several of our additional online training modul8s in line with role specific requirements. Our volunlger team work
directly with older people, provide administralive support or help with fundraising activities and have collectively committed
approximately 8,000 hours of support enabling both the Gharity and residents lo benefit from their skills. expertise, time and
dedication. The equivalenl monelary value lor this in-kind volunteer support in excess of £100,000 which has been based on
the Office of National Slalistics IQNSI hourly rate for fvll time employees in Wales. We continue lo work hard to retain volunleers,
skills both for our immedialelongoing response and moving forward in future projects ID maximise resources available and help
ensure we can improve the lives of some of the most marginalised in the area.
Page 7

AGE CONCERN NEATH PORT TALBOT (REGISTERED NUMBER.. 04193486>
TRADING AS AGE CONNECTS NEATH PORT TALBOT
REPORT OF THE TRUSTEES
FOR THE YEAR ENDED 31 MARCH 2024
ACHIEVEMENT AND PERFORMANCE
Our volunteers are highly valued and recognised as an essential part of the organisation and have been given the opportunity to
galn new skills and knowledge, bulld their social nelworks, glve something back to thelr communlty and If approprlale, gain an
up-to-date reference. Throughout this past year. a range of accredited and non-accrediled training has again been offered to both
existing and newly recruited volunteers. Training was delivered on topics including bul not limited lo Welfare Benefits. Nail Cutting.
Information and Advice, First Aid, Protection of Vulnerable Adults (POVAI, Ageing, Home Fire Safety, Energy Efficiency Measures,
Communicating Effectively, Person Cenlred Care, Assessing Needs. Challenging Behaviour and Confidentiality.
It is only with the support of our volunteers that Age Connects Neath Port Talbot can provide a range of Services at such a high
quallly, and therefore we would like to take this opportunlty to formally thank all our volunteers for theSr Input into the organisation.
Income Gonoration
Foot Car• S•rvi¢•
Healihy. comfDrtab18 feet are essential, especially for older people and this nail cutting and non-surgical foot care service has
proved to be a vital service for hundreds of older people this year. As we age, some people need assistance with culling their
toelfingernails and arthritic joints, tough overgrown toenails, hard skin, corns and ingrowing toenails can make wearing shoes,
balancing and walking comfortably almDPt impossible. Service users have occessed risk a￿￿SeSSed communily-based clinics which
are held in various accessible venues. including a purposely adapted room at our Head Office in Neath. If service users are unable
to access these clinics. they are provided with a hDme visit appointment, a service that operates across the whole region and is
also available in care homes and shellered15UPPOrted accornmodation. With permission from hospital staff, the service has also
been active within SBUHB Hospital Wards to ensure services users maintain their foot health during lengthy hospital stays.
This convenient and affordable service for older people is well established, growing across the county borough and continues to
provide a regular surplu5 for the charity. To maintain the Servi￿ al the highest standard. the team receive regular supervision and
utilise Podiatry Service best practice guidance to deliver the service, Th8 project continues to b8 a vital service for older people
across the borough and this year has provided 2,355 appointments.
Home Flre Safety Checks
Through our service level agreement with the Mid and West Wales Fire and Rescue Service, we provide free Home Fire Safety
Checks to residents who are deemed lo be vulnerable andlor at high risk. This service is delivered by a team of experienced
voliintp.prq whts vl8it dnmp.8tir. prnpp.rtie.s lo pravldè hnmp. firp. 8af?Iy Advie.?. And 8iJpply And in8lall a rAngp rtf p.qiJlpment18mnkp
alarrn, extension lead, carbon mDnoxide alarms, stove alarms and fire-retardant rlothinglbedding elc.) free of charge. The checks
are the cornerstone of the proactive role the Mid and Wesl Wales Fire and Rescue Service is continuing to adopt in ils drive to
reduce the deaths and injuries that are cause.d by arcidenlal fire8. Our aim is lo makp. Ihis Se￿icP 28 accessiblp as po.88ible and
this year, our volunteers have completed 133 Home Fire Safoty Checks and provided free equipment lo worth in excess of
£7.500 (please note, this calculation is based on equipment pric8s from a market leader in the industry).
FINANCIAL REVIEVI
Financial position
During the course of the year, we have continued to maintain a light fiscal policy, which has enabled us to maintain (￿r reserves as
slated below. We have been successful in securing specific funding lor project work and the management costs we incorporated
into our projeol budgets have contributed tD our overall running costs.
During the financial year Ihe charity reported a surplus of £14,16412023'. deficit £29,780)
We are pleased to report that 98.1 A of expenditure was ulilised directly on charitable aclivities, wilh the remainéer on governance
and income generation.
The unreslricled reserves al 31 March 2024 were £202,30012023.' £193,136) and restricled reserves were £5,55612023'. £5561.
Page 8

AGE CONCERN NEATH PORT TALBOT (REGISTERED NUMBER.. 04193486>
TRADING AS AGE CONNECTS NEATH PORT TALBOT
REPORT OF THE TRUSTEES
FOR THE YEAR ENDED 31 MARCH 2024
FINANCIAL REVIEW
Reserves policy
The board has examlned the charlty's requlremenls for reseNes In respect of the maln rlsks to Ihe organlsatlon and alms to bulld
up reserves in future years to enable it lo continue and expand the services they currently provide. The charity's policy is to
maintain designated reserve for.,
11) The critical cost fund represents six months running costs, estimated staff notice, redundancy costs and lease agreement
termination costs.
12) The planned budget spend 24125 represeiils funds lo cover the expected shorlfall in income during (lie year ended 31 st Maich
2025 and allow all services to continue.
13) The charily's long-term plan to purchase Its own premSses or lease larger and more appropriate space Is represented by the
'Buildings Fund,.
FUTURE PLANS
As the main specialist older persons organisation delivering Iront line services across the whole borough, there is an opportunity to
develop innovative new servi￿5 to meet the increasing demand for services, particularly following the drastic and ongoing funding
cuts across the public and voluntary sector.
Renewal of Alternative Office
We have maintained our slalus as a Department for Work and Pensions (DWPI alternative office and will continue to adhere to all
the required policies and procedures. Holding this important Status has various benefit5 including allowing the first dale of contact
with the Alternative Office lo be considered when deciding the start date of enlillemenl and streamlining the application process.
W8 will continue to promote this service and an8ur& that thos8 identified as most in need have access to a robu8t and professional
service.
Foot Carè Service
We plan to further increase efforts to develop this service, regain service users that may have withdrawn from the service for
various reasons, continue lo identify additional areas to deliver the service and increase the frequencylregularity of existing clinics.
We have mainlained a positive working relationship with several health services such as hospitals. local resource centres and
pharmacies which we will continue to develop. Due lo the experience and qu81ifications of our slsff and volunteer team, combined
with changes in eligibility criteria for free services and the signilicant pressure that Swansea Bay University Heallh Board services,
we have benefitted from being one of the referral oplions for the Pcxliatry Service. In anlicipalion of increased demand, we will
again be investigating expanding our Fool Care Team.
Local Energy Action Partnership {LEAP)
Due lo the significanl and ongoing demand for this service, combined with the enduring cosl of living crisis. we will continue lo
develop this provision, including increasing slaff resources, to ensure increased numbars of older people can benefil from Ihis
essenlial supporl. The service also acts as a gateway lo general support for our service users and due to the specific nature of the
service, can help to identify, target and support some of the hardest to reach and vulnerable in the region something which is
vitally important lo our organisalion as we move fonvard inlo increasingly Challenging and uncertain limes.
Age Connects Neath Port Talbol . One Stop Shop
Our town centre premises continue lo provide an Age Conn8Cts Neath Port Talbot one Stop shop for older people. Whilst the
COVID19 pandemic resulted in the Suspension of hosting like-minded organisalions within our premises, we will remsit developing
this model further lo provide enhanced access and servicè provision for local older people. With increased focus on ragional
delivery modals. we can offer such organisalions the facilities to maintain a local prèsence and improve accèss to S6Nicas.
Webslte and soclal medla
Due to the Gonlinued gr0￿h and popularity of online servicEs and soGial media with both individuals and organisations, we will
ontinue lo ulilise these platforffls to promote the organisalion and its serviGes, inGrease internet traffiG to our website, raise
awareness of issues effecting older people and link up with various organisalions within the statutory, private and voluntary sector.
Page 9

AGE CONCERN NEATH PORT TALBOT (REGISTERED NUMBER.. 04193486>
TRADING AS AGE CONNECTS NEATH PORT TALBOT
REPORT OF THE TRUSTEES
FOR THE YEAR ENDED 31 MARCH 2024
Outreach servlces
Our Outreach Services were born from extensive research and consultation with local older people and partner organisations.
Through previous provlsion and development actlvltles, we know Ihal there remains a real and ongoing demand for a flexlble and
evolving cornrnunity activitylsocial rehabilitation service across the munty borough. Through our Community OutreaGh Service5, we
have been able to deliver health and well-being services throLJgh ulilising community facilities and have focused the engagemenl of
older people in health promotion activities such as exercise classes. walking groups, mindfulness sessions, art and crafts and
healthy living lalksldemonstrations. We have also delivered our Community Outreach Services within Sheltered Housing
Coniplexes, as we know frotn previous experience thal resideiits cali often becoine socially isolaled, despite living within a
supported environment.
Future development of this provision will include..
Committing resources to the expan8ion of Community OutreaGh Hubs and Dementia Care Connects provision, as
we know that these activities have a dramatic impad on the physical health and emotional wellbeing of an ageing
population, nurture social and economic engagement and help reduce feelings of loneliness and isolation.
Continue lo develop our referral network to ensure thal this servlce has maximum reach to all potential stakeholders,
further increasing access, participation and referral stali8lics,
Increase efforts to recruit, train and induct More volunteers lo provide addilionol copacity within the service and raise
awareness and skills within local communities around v4hat type of support is needed and available for those with or
al risk of a dementia diagnosis.
Further develop the opportunitie5 available within the activity programme and conllnu8 to work with service users to
provide a wide range of activities and support that help lo maintain and improve phyEical, emotional and social
wellbeing, whi18t also stimulating cr@ativg ideas and skills.
With the ongoing cost-of-living crisis and change aroun¢J the welfare benefits system. the service will ensure the
provision of independent information and advice lo ensure there is clear guidance on any issues that impact their
income and b8n8fi1s.
Good Nelghbour Scheme
Following the continued demand and identified need for this type of service through our network of community hubs, community
presence and the success of existing schemes across the borough, we plan lo further develop oui 'Good Neighbour Scheme's.,
helping to maximise r8ach and support to som8 of th8 most isolated, vulnerable and marginalised. Future d8V81opm8nl of this
provision will include,.
Continued development of our referral network lo ensurè that the project has maximum reach to all potential
stakeholders.
Increased efforts to recruitmènt, train and induct more volunleers lo provide additional capacity wilhin the project
and raise awareness and skills within local communities around what type of support is ne8ded and available lo
some of the most lonely, isolated and marginalised.
With drastic changes around the welfare benefits system and the inlroduction of means testing some benefits,
particularly going into the winter period, the project will increase the independent inforrnalion and advice element of
Ihe sèrvicè to ensure that all s&Nice users hawe clear guidance on any issues Ihal impacl their income and benefits,
particularly around Pension Credit and Winter Fuel Payments.
Providing andlor facililaling involvement in communily-based health and wellbeing opportunities for those that hav8
improved their confidence, solf-esteom and wollb8ing. This may b8 particularly relevant for older p80pI8 who
havelare experiencing a period of reablemenl.
Given the nature of this seryice and the 'gateway' properties il has, particularly for home-based service provision, the
service brings with it opportunilias to scale up and introduce additional supportlservices to assist in areas within
haalth and social care s8rvic8s that lack resource.
Independent advocacy
As an independent organisation with an excellent track remrd of delivering reliable and responsive independent advocacy services
for people aged 50 plus, we will CDntinue to raise awareness of the need for independent advocacy and highlight our skills and
experience in relation to delivering and developing a robust seNice. We will continue to work in partnership wilh Age Cymru and
Age Connects Wales on the HOPE Advocacy Project and remain the host or9anisalion for project slaff within the Swansea Bay
region. In addition, we will continue to promote and offer 'lower level, advocacy support through our community outreach service
and information and advice service.
Page10

AGE CONCERN NEATH PORT TALBOT (REGISTERED NUMBER.. 04193486>
TRADING AS AGE CONNECTS NEATH PORT TALBOT
REPORT OF THE TRUSTEES
FOR THE YEAR ENDED 31 MARCH 2024
Soclal Enterprlse
The increased competition from other third seclor organisatK)ns and a greater difficulty to secure large grant funding awards, will
resull In the organlsallon once agaln focuslng more time, energy and resource lo develop new and exlsllng soclal enterprise
adivilies. We will continue to consult with actual and potential serwce user5 and work more closely with other Age Gonnects
Organisalions and Age Connects Wales to identify new opportunities to further diversify income. At the time of writing this report,
the organisalion is continuing to investigate several social enterprise developments. When launched and established the surpluses
from any soci31 enterprise activities will be reinvested into the charity and will be an invaluable source of unreslricled, general
funds. These addilional fuiids will allow us lo wnlinue lo delivei arid develop essential services lo local older people.
STRUCTURE, GOVERNANCE AND MANAGEMENT
Gov•rning document
The charity is controlled by its goveming docLJment. a deed of trust, and constitutes a limited company, limited by guarantee, as
defined by the Companies Act 2006.
Age Connects Nealh Port Talbot is the operating titl8 of Age Concem Neath Port Talbot.
The charity operates under the former Age Con￿rn Movement's Gold Memorandum and Articles of Assooation. This sets out the
objects and Powers of the chorilable Gompony.
Recruitmenl and appointment of board members
The director5 of the company are also charity Irusle8s for th8 purposes of charity law, and in th8 organisation's Memorandum and
Articles are known as the Board.
Articles 24 to 29 set out the procedures for recruitment and appointment lo the Board. Elections for the Board take place al the
Annual General Meeting. Members are elected to serve for a period of three years, after which temi they are eligible lo seek
re-election. We aim lo ensure that our 8oard is both representative of the people and communities with whom we work and has th8
necessary cornbined skills and experience to effectively govern the organisalion.
While involvement in a wider Executive Committee andlor an Advisory Group (see below) provides useful experience for potential
8oard members, we do not limit our search lo these routes. Our extensive cioss-sector networks have proven invaluable for
advertising vacancies and reaching potential candidates.
Organlsatlonal structure
The Board currently employs one core member of staff, a Chief Executive Officer on a p8manent contract. Other staff members
are employed on fixed term contracts ulilising restricted funds for specific work.
The average full-lime equivalenl number of staff this year was 7. Our 30 active volunteers were supeNised and supportèd by the
staff leam.
We 8re most grateful lo Nealh Port Talbol County Borough Council for conlributing lowards our core costs.
Induetlon and tralnlng of new trustees
11 is important to remember that the Iruste&s are volunteers. Age Connects N8ath Port Talbol operatgs a robust volunleer
recruitment, screening and induction process, which applies lo Board members, as it does to all other volunteers. Our Invesling in
Volunteers qualily mark has pr8viously expir8d, but W8 continu8 to follow its 9uidanc8.
This process, which is underpinned by a comprehensive volunteer handbook, includes an informal interview, laking up references,
and where policy necessilales. a Disclosure and Barring IDBSI ch&ck. Potential candidales for tha Board also meet axisling
TrusleelDir8clors prior lo confirming their inl&resl in the vacancy. and if selecl&d, serve a probalionary pariod as a co-oplad
member.
As volunleers with extensive legal respDnsibililies, new Board Members receive additional informal training. based on our
Trus1eelDirector Welcome Pack, which includes various items such as Charity Commission publications, and the Age Connects
Neath Port Talbot portfolio of business plans. Group andlor individual training is provided in response to identified needs and an
annual away day provides new recruits with the opportunity to learn more about our organisation's policy and strategy, as does
attendance at special events. such as project launches.
Executive Committee
The Executive Gommittee is comprised of the Board members plus co-opted representatives with additional expertise. Ico-opted
members have no voting rights).
Page11

AGE CONCERN NEATH PORT TALBOT (REGISTERED NUMBER.. 04193486>
TRADING AS AGE CONNECTS NEATH PORT TALBOT
REPORT OF THE TRUSTEES
FOR THE YEAR ENDED 31 MARCH 2024
STRUCTURE, GOVERNANCE AND MANAGEMENT
Rlsk management
We hold both Professlonal Indernnlly and Publlc Llablllty Insurance.
Poliaes and procedures are reviewed annually, and where necessary. introduced to minimise identified risk factors.
We hold an annual away day where staff and board members work together on the organisation's strategic development and any
associaled busines5 plans. At Iliis rTieeling we caiiy oul strategic analysis which can hi9hlighl opportunities, polential iisks and
actions needed to minimi5e those risks.
With demand lor services increasing, revenue costs rising and income generation becoming ever more competitive, we thank our
funders and benefactors for their continued support.
Our thanks to our independent examiner, Michael Jones and his colleagues al Bevan Buckland LLP Chartered Accountants for
their professional support and guidance throughout the year.
This report has been prepared in accordance with the special provisions of Part 15 of the Companies Act 2006 relating lo small
companies.
Approved by order of the board of trustees on 26 December 2024 and signed on its behalf by,,
L Veale - Trustee
Page12

INDEPENDENT EXAMINER'S REPORT TO THE TRUSTEES OF
AGE CONCERN NEATH PORT TALBOT
Independenl examiner's report to the trustees of Age Concern Neath Port Talbot (Yhe Company,)
I report lo the Charity Irustees on my examination of the accounts of the Company for the year ended 31 March 2024.
Responslbllltles and basls of reporl
As the charitls trustees of tho Company land also its directors for the purposes of company lawl you are responsible for the
preparation of the accounts in accordance with the requirements of Ihe Companies Act 20061'lhe 2006 Act'l.
Having satisfied myself that the accounts of the Company are not required to be audited under Part 16 of the 2006 Act and are
eligible for independenl examination, I report in respect of my examination of your charity's accounts as carried out under Section
145 of the Charilies Act 2011 I'the 2011 Act'l. In carrying out my examination I have followed the Directions given by the Charity
Commission under Section 145{5) (b) of the 2011 Act.
Independenl examiner's statement
I have completed my examlnation. I conflm that no matters have come lo my attention Sn connection wlth the examlnation givlng
me cause to believe:
OGcounting record$ were not kept in respect of the Company a8 required by Section 386 of the 2006 AGt,' or
the accounts do not accord with those records: or
the accounts do not cornply with the accounting requirements of Section 396 01 the 2006 Act other than any requirement
that the accounts give a Irue and fair view which is not a matter considered as part of an independent examination., or
the accounts have not been prepared in accordance with the methods and principles of the Slalement of Recommended
Practice for accounting and reporting by charities {applicable to charities preparing their accounts in accordance with the
Financial Reporting Standard applicable in the UK and Republic of Ireland IFRS 10211.
I have no concerns and have come across no other matters in connection with the examination to which atlenllon S￿uld be drawn
in thls report In order to enable a proper understanding of the accounts to be reached,
Michael Jones
Bevan Buckland LLP
Ground Floor Cardigan House
Castle Court
Swansea Enterprise Park
Swansea
SA7 9LA
30 Decemb&r 2024
Page13

AGE CONCERN NEATH PORTTALBOT
TRADING AS AGE CONNECTS NEATH PORT TALBOT
STATEMENT OF FINANCIAL ACTIVITIES
{INCORPQRATING AN INCOME AND EXPENDITURE ACCOUNT)
FOR THE YEAR ENDED 31 MARCH 2024
2024
Total
funds
2023
Total
funds
Unrestricted
funds
Restricted
funds
Notes
INCOME AND ENDOWMENTS FROM
Donations and legacies
4,332
4,332
2,931
Charitable activitie5
Promole relief for elderfy people
108.023
134,947
242,970
200,873
Investment income
Total
1,536
113,891
1,536
248,838
297
204,101
134,947
EXPENDITURE ON
Raising funds
4,372
4,372
4,423
CharStable actlvltles
Promote relief for eldetly people
Total
100.355
104.727
230,302
234,674
229,458
233,881
129,947
NET INCOMEI(EXPENDITURE)
9,164
5,000
14,164
129,7801
RECONCILIATION OF FUNDS
Total funcls hrDught fDrward
193,136
556
193,692
223,472
TOTAL FUNDS CARRIED FORWARD
202 300
207 858
193692
CONTINUING OPERATIONS
All income and expenditure has arisen from continuing activilies.
The notes form part of these financial statements
Page 14

AGE CONCERN NEATH PORT TALBOT (REGISTERED NUMBER.. 04193486>
TRADING AS AGE CONNECTS NEATH PORT TALBOT
BALANCE SHEET
31 MARCH 2024
2024
Total
funds
2023
Total
funds
Unrestricted
funds
Restricted
funds
Notes
FIXED ASSETS
Tangible assets
2.466
2.466
4,080
CURRENT ASSETS
Deblors
Cash at bank
12
2,210
202 207
204,417
2.210
207 763
209,973
34,680
159005
193,685
5,556
5,556
CREDITORS
Amounts falling due within one year
13
14,583}
{4.583)
14,0731
NET CURRENT ASSETS
199,834
5,556
20S,390
189,612
TOTAL ASSETS LESS CURRENT LIABILITIES
202,300
5,556
207,856
193,692
NET ASSETS
FUNDS
Unrestricted funds
Reslricled funds
TOTAL FUND8
202 300
207 856
193692
15
202,300
5,556
207 856
193.136
556
193692
The charitable company is entitled lo exemption from audil under Section 477 of the Companies Act 2006 for Ihe year ended 31
March 2024.
The members have not required the company to obtain an audit of its financial slalements for the year ended 31 March 2024 in
a¢¢ordan¢e with Sectlon 476 of the Companles Act 2006.
Tlie Iruslees ackiiowledge their I'esponsibilities foi
la)
ensuring that the charitable company keeps accounting records that comply with Sections 386 and 387 of the Companies
Act 2CJ)6 and
preparing financial statements which give a true and fair view of the stale of affairs of the charitable company as at the end
of each financial year and of its surplus or deficit for each financial year in accordance with the requirements of Sections
394 and 395 and which otherwise comply with the requirements of the Companies Act 2006 relating to financial statements,
so far as applicable lo the charitsble company.
Ib)
Thes6 flnancial statements have been prepar6d in accordance with the provislons applicable to charitable companies subject to th8
small companies regime.
The financial statements were approved by the Bosrd of Trustee5 and authorised for issue on 26 December 2024 and were signed
on ils behalf by..
L Veale - Trustee
The notes form part of these financial statements
Page15

AGE CONCERN NEATH PORTTALBOT
TRADING AS AGE CONNECTS NEATH PORT TALBOT
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024
STATUTORY INFORMATION
Age Concern Neath Port Talbot is a charitable company, limited by guarantee, registered in England and Wales. The
charlty's reglstered number and registered office address can be found on the Reference and Adminlslrative Detalls page.
The presentation currency of the financial slatements is the Pound Sterling {£).
ACCOUNTING POLICIES
Basis of preparing the tinancial statements
The financial slalements of Ihe charitable company, whlch is a public benefit entity under FRS 102, have been prepared in
accordance with the Charities SORP IFRS 1021 'Accounting and Reporting by Charities.. Statement of Recommended
Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in
the UK and Republic of Ireland IFRS 1021 {effeGlive 1 January 2019),. Financial Reporting Standard 102 'The Financial
Reporting Standard applicable in Ihe UK and Republic of Ireland, and the Companies Act 2006. The financial stalernents
have been prepared under the historical cost convention.
The trustees consider that there are no material uncertainties about the charills ability to continue as a going concem.
Financial raporting standard 102- reducad disclosure 8x8mptions
The charitable company has taken advantage of the following disclosure exemption in preparing these financial statements.
as pernitted by FRS 102 'The Financial Reporting Standard applicable in the UK and Republic of Ireland,:
th8 requirements of Section 7 Statement of Ca8h Flows.
Income
Income is recognised when the charity has entitlement to the funds, any performance conditions attached lo the itemlsl of
income have been mel, il is probable that the income will be received and the amount can be measured reliably.
Government and other grants in relation to tangible fixed asset are credited lo profit and loss account over the useful lives
of the related assets, whereas those in relalion lo expenditure are crediled when the expenditure is charged to profil and
loss.
Donations, are recognised when the charity has been notified in writing of both the amount and selllemenl dale. In the
evenl Ihal a donation is subject lo conditions thal require a level of performance before the charity is entitled lo the funds,
the income is deferred and not recognised until either those condilions are fully met, or the fulfilment of those conditions is
wholly within the control ol the charity and il is probable Ihal those conditions will be fulfilled in the reporting period.
Legacy gifts are recognised on a cas& by case basis following Ihe granting of probale when the administralorlexeculor for
the eslale has communicaled in wriling both the amount and selllemenl date. In the event Ihat the gift is in th8 fom of an
asset other than cash or a financial asset traded on a recognised stock exchange, recognition is subjecl to the value of the
gift being rellably measurable with a degree of reasonable accuracy and the title lo the asset having been transferred to the
charity,
Expendlture
Liabilities arg recognised as expenditure as soon as there is a legal or construclivo obligation commilling Ihg Charity lo that
expenditure, il is probabl8 Ihal a transfer of economic benefits will be required in seltlement and th8 amount of the
obligalion can be measured reliably. Expenditure is accountgd for on an accruals basis and has been classified under
h6adings Ihal 8ggregale all cost relaled lo the category. Whera costs cannot ba diractly attnbuted lo particular headings
th&y hava been allocalad lo activities on a basis consistent with the use of resourc6s.
The cost of generating funds comprises those costs associalod with attracting grant income. Charitable expendituro
comprises those costs incurred by the Charity in the delivery of its activities, both cosls directly attributable and indirect
SUPPOrt cosls. Governance Gosls include those Gosts associaled with rneeling conslitulior)al and slatvtory requirements of
the Charity.
The Charity inilially idenlifies the costs of its support functions. Support costs indude back office costs, finance, personnel,
payroll and govemance costs which support the charities programmes and activities.
Page 16
conlinued..-

AGE CONCERN NEATH PORTTALBOT
TRADING AS AGE CONNECTS NEATH PORT TALBOT
NOTES TO THE FINANCIAL STATEMENTS- continued
FOR THE YEAR ENDED 31 MARCH 2024
ACCOUNTING POLICIES- contlnued
Expenditure
All wsls alloGated belween expenditure categories are on a basis designed to reflect their resource usage. For some costs
this means direct allocation to activities, other costs are apportioned, e.g. by staff lime spent on the activity, or another
equitable usage measu￿.
Tangible fixgd a55ets
Depreciation is provided at the following annual rates in order lo write off each asset over ils estimated useful life.
Fixtures and fittings
Computer equipment
10% oncost
33.kn on cost
Th8 charities policy is to capilalise items purchased costing over £500.
Taxation
The charity is exempt from corporation tax on its choritable activities.
Fund accounting
Unrestricted funds can b8 Used in accordance Wlth th8 charitable objectives al the discretion of the trustees.
Restricted funds can only ba used for particular restricted purws8s within thg objects of th8 charity. Restrictions arise when
specified by the donor or when funds are raised for particular restricted purposes.
Further explanation of the natur8 and purpos8 of each fund is included in the notes to the financial slaternenls.
Defined contribution pension scheme
The charitable company operates a defined contribution pension scheme. Contributions payable to the chaTilable
company's pension scheme are charged to the Slalemenl of Financial Activities in the period to which they relate.
Short.Term Employee Beneflts
Short-lerm employee benefils that ar8 expected lo be settled wholly before twelve months after the end of the annual
reporting period in which the employees render the related Servi￿..
lal wages, salsries and social security ¢onlribulions',
Ibl lime in lieu owed to the employee.
Debtors
Trade and other debtors are recognised at Ihe selllement amount after any trade discounl offered. Prepaymenls are valued
81 the amount prepaid net of any trade discounts due.
Cash al bank and In hand
Cash al bank and cash in hand includ8s cash and $I￿rt term highly liquid investments with a short malurily of thre8 months
or18ss from the date of acquisition or opening of the d8POSit or similar account.
Credltors and provlslons
Creditors and provisions are rec¢JJnised whare the charity has a presgnt obligation rasulting from a past event Ihal will
probably result in the transfer of funds to a third party and the amount due lo settle the obligation can be measurad or
gstimated rgliably. Creditors and provisions are normally rgcognised al their settlement amount after allowing for any trade
discounts due.
Flnanclal Instruments
The company has elected to apply the provisions of Section 11 'Basic Financial Instruments, and Sedion 12 '0ther
Financial Instruments Issues, of FRS 102 lo all of its financial instruments.
Financial instruments are recognised in the company's balance sheet when the Company becomes party to the contractual
provision5 of the instrument.
Page 17
conlinued..-

AGE CONCERN NEATH PORTTALBOT
TRADING AS AGE CONNECTS NEATH PORT TALBOT
NOTES TO THE FINANCIAL STATEMENTS- continued
FOR THE YEAR ENDED 31 MARCH 2024
ACCOUNTING POLICIES- contlnued
Financial assets and liabilities are offset, with the net amounts presented in the financial statements, when there is a legally
enforceable right to sel off the recognlsed amounts and there Is an Inlentlon lo settle on a nel tsasls or to reallse the asset
and settle the liability simultaneously.
Bas1¢ flnanclal assets
Basic financial assets. which include debtors and cash and bank balances, are initially measured at transaction price
including traiisaclion costs and are 5ubsequenUy cairied at aniorlised fjost usin9 Ihe effeclive inleresl niethod vnless the
arrangement constitvles a financing transaction. where the transaction is measured at the present value of the future
recelpts discounted al a market rate of interest. FinancSal assets classified as recelvable within one year are not amortlsed.
Dorocognition of financial ass8t9
FinanGial assets are dereGognised only when the contractual rights to the ca8h flows from the asset expire or ore settled. or
when the company transfers the financial asset and substantially all the risks and rewards of ownership to another entity. or
if some significant risks and rewards of ownership are retained but control of the asset has transferred to another party that
is able to sell the asset in ils entirety to an unrelated third party
Classification of financial liabilitie8
Financial liabilities and equity instruments are classified according to the substance ol the contractual arrangements
entered into, An equity instrument is any contract that evidences a residual interest in the assets of the cornpany after
deducting all of its liabilities.
Basic financial liabilitie8
Basic financial liabilities, including creditors and bank loans, are initially recognised at transaction Pri￿ unless the
arrangement constitutes a financing transaction. where the debt instrument is measured at the present value of the future
payments discounted al a market rate of interest. Financial liabilitiès classili8d as payable within one year ar8 not
amortised.
Debt instruments are subsequently carried al amortised cost, using the effective interest rate method.
Trade creditors are obligations lo pay for goods or services thst have been acquired in the ordinary eourse of business from
suppliers. Amounts payable are classifi8d as cuirent liabilities if payment is due within on8 y8ar or less. If not, they are
presented as non-currenl liabilities. Trade creditors are recognised initially al transaction price and subsequently measLJred
al amortised cosl using Ihe effective interest method.
Derecognition of financial liabilities
Financial liabilities are derecognised when the company's contractual obligations expire or are discharged or cancelled.
DONATIONS AND LEGACIES
2024
2023
Oonations
INVESTMENT INCOME
2024
2023
Inler8St received
297
Page 18
conlinued..-

AGE CONCERN NEATH PORTTALBOT
TRADING AS AGE CONNECTS NEATH PORT TALBOT
NOTES TO THE FINANCIAL STATEMENTS- continued
FOR THE YEAR ENDED 31 MARCH 2024
INCOME FROM CHARITABLE ACTIVITIES
2024
2023
Activity
Promole rellef for elderly people
Promote relief for elderly people
Promote relief for elderly people
Promote relief for elderly people
Nall cultlng servlces
Outreach contributions
Energy surney income
Grants
34,172
4,981
34,150
169,667
242 970
32,804
2.645
8,000
157,424
200 873
Grants received, included in the above, are as follows..
2024
2023
NPTCBC- SLA Core
The Tudor Trust
Age Cymru HOPE Project hosting allowance
National Coal Authority
NPTCBC Outreach Grant
RIF Dementia Connects
Rif Prevention Grant
Community Renewal Fund
National Grid Community Matters
NPTCVS Cost of Living Grant
NPTCBC Food Voucher Grant
Community Foundallon
29,920
28.226
15,000
6.000
6.237
10,000
40,613
40,848
10.500
4,8C)O
56.120
54,D91
9,400
5,336
5.DOO
5,DOO
169 667
157424
CHARITABLE ACTIVITIES COSTS
Direct
C0818
Support
costs
Total8
Promote relief for eldedy p80ple
224 860
230 302
NET INCOMEIIEXPENDITURE)
Net Incomellexpenditurel Is stated after ¢harglngl(credltingl'.
2024
2023
Depreciation - owned assets
TRUSTEES, REMUNERATION AND BENEFITS
There wer8 no Iruste8s' remuneration or other benefits for the year end8d 31 March 2024 nor for the year ended 31 March
2023,
Trust8es' oxpensas
Th8re were no trustees, expenses paid for the year ended 31 March 2024 nor for the year 8nded 31 March 2023.
Page 19
conlinued..-

AGE CONCERN NEATH PORTTALBOT
TRADING AS AGE CONNECTS NEATH PORT TALBOT
NOTES TO THE FINANCIAL STATEMENTS- continued
FOR THE YEAR ENDED 31 MARCH 2024
STAFF COSTS
2024
2023
Wages and salarles
184 731
184 731
178707
178707
Thè average monthly number of employeas during the year was as follows..
2024
2023
Community
No employees recgivod 8moluments in oxcass of £60,000.
The total remunerallon pald lo key manag&m8nl durlng th& year was £52,40612023- £50,645).
10.
COMPARATIVES FOR THE STATEMENT OF FINANCIAL ACTIVITIES
Unrestricted
funds
Restricted
funds
Tolal
funds
INCOME AND ENDOWMENTS FROM
Donations and legacles
2,931
2,931
Charitable activities
Promote relief for elderly people
77,675
123,198
200,873
Investment income
Total
297
80,903
297
204 101
123 198
EXPENDITURE ON
Raising funds
4,423
4,423
Charltable actlvltles
Promote r81i8f for eld8rly p@ople
Total
140 504
140,504
229 458
233,881
83,377
NET INCOMEI(EXPENDITURE)
Translers between funds
Net movemont In funds
112,474)
1,822
(10,652}
117,3061
129,7801
119,1281
129,7801
RECONCILIATION OF FUNDS
Total funds brought forward
203,788
19,684
223,472
TOTAL FUNDS CARRIED FORWARD
193 136
556
193692
Page 20
conlinued..-

AGE CONCERN NEATH PORTTALBOT
TRADING AS AGE CONNECTS NEATH PORT TALBOT
NOTES TO THE FINANCIAL STATEMENTS- continued
FOR THE YEAR ENDED 31 MARCH 2024
11.
TANGIBLE FIXED ASSETS
Fixtures
and
fllllngs
Computer
equlpment
Totals
COST
At 1 April 2023 and 31 March 2024
DEPRECIATION
Al 1 Apiil 2023
Charge for year
At 31 March 2024
NET BOOK VALUE
At 31 March 2024
Al 31 March 2023
1.228
16,676
1.148
80
1.228
11,448
1.534
12,596
1,614
80
12.
DEBTORS: AMOUNTS FALLING DUE WITHIN ONE YEAR
2024
2023
Prepayments and accrued Income
13.
CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR
2024
2023
Othar cre¢Jllors
Accrued expenses
32
4,551
32
14.
LEASING AGREEMENTS
Minlmum lease paymenls under non-can¢ellable operating18ases fall due as follows..
2024
2023
Within one year
Between one and flve years
6.DOO
9,500
6,000
15,500
Page 21
conlinued..-

AGE CONCERN NEATH PORTTALBOT
TRADING AS AGE CONNECTS NEATH PORT TALBOT
NOTES TO THE FINANCIAL STATEMENTS- continued
FOR THE YEAR ENDED 31 MARCH 2024
15.
MOVEMENT IN FUNDS
Net
movement
in funds
At
31.3.24
At 1.4.23
Unrestrlcted funds
General fund
Capital funds
Designated fijnds - Ciilical costs
Planned budget spend
Bullding fund
9.056
4.080
110.000
30.000
40.000
193,136
10,778
(1,614)
19,834
2,466
110,000
30,000
40,000
202.300
9,164
Restricted funds
Western Power
Rl F Prevention
Community Foundation - Our Communities
Together
514
42
514
42
5.000
5,DDO
5,000
5,556
207 856
558
193692
TOTAL FUNDS
Net movemenl in funds, included in the above are as follows,.
Incoming
resources
Resources
expended
Movement
in funds
Unrestrlcted funds
General fund
Capilal funds
113,891
(103,113)
10.778
113,891
1104,7271
9,164
Restrlcted funds
Rl F Prevention
RIF Demenlla Connects
Nal Grid Community Mattars Fu&1 Povarty
NPTCBC Food Vouchar Grant
NPTCVS Cosl of Living Grant
Community Foundation - Our Communities
Tog8ther
54,091
56,120
9,400
5,000
5,336
(54,091)
{56,120)
19.400)
15.000)
(5,336)
5,000
134 947
248 838
129 9471
234 674)
TOTAL FUNDS
Page 22
conlinued..-

AGE CONCERN NEATH PORTTALBOT
TRADING AS AGE CONNECTS NEATH PORT TALBOT
NOTES TO THE FINANCIAL STATEMENTS- continued
FOR THE YEAR ENDED 31 MARCH 2024
15.
MOVEMENT IN FUNDS- contlnued
Comparatlves for movement In lunds
Nel
movement
in funds
Transfers
between
funds
At
31.3.23
Al 1.4.22
Unro5trirlod funds
General fund
Capital funds
Designated funds - Critica1 costs
Mid West Wales Fire Service Funding
Planned budget spend
Building fund
10,217
5.703
120.OOQ
2.868
25,000
40,000
203.788
19.3561
131181
8,195
1,495
110.0001
(2,8681
5,000
9,056
4,080
110,000
30,000
40 000
193.136
112.474)
1.822
Rostrictod funds
Western Power
Tudor Trust
NPTCBC Outreach Grant
Rl F Prevention
514
19,170
514
{19 1371
294
1537
17.3061
29 7801
1331
12941
42
556
193692
19.684
223 472
1.822)
TOTAL FUNDS
Comparative net movem8nt in funds, included in the above are as follows:
Incoming
resources
Resources
expended
Movement
in funds
Unrestrlcted funds
General fund
Capital funds
80,903
(90,259)
(9,3561
80,903
<93,3771
112,4741
Restrlcted funds
Tudor Trust
National Coal Authority
NPTCBC Outreach Granl
Rl F Prevention
RIF Domgnlia Connects
Community Renewal Fund
15,000
6,237
10.000
40.848
40.613
(34,137)
16,237)
19,706)
{39,311)
{40,613}
10 500)
140,5041
233 881)
119,1371
294
1.537
123 198
17 3061
29 7801
TOTAL FUNDS
Page 23
conlinued..-

AGE CONCERN NEATH PORTTALBOT
TRADING AS AGE CONNECTS NEATH PORT TALBOT
NOTES TO THE FINANCIAL STATEMENTS- continued
FOR THE YEAR ENDED 31 MARCH 2024
15.
MOVEMENT IN FUNDS- contlnued
A current year 12 monlhs and prior year 12 months combined position is as follows:
Nel
movement
in funds
Transfers
between
funds
At
31.3.24
Al 1.4.22
Unro5trirlod funds
General fund
Capital funds
Designated funds - Critica1 costs
Mid West Wales Fire Service Funding
Planned budget spend
Building fund
10,217
5.703
120.OOQ
2.868
25,000
40,000
203.788
1.422
14 7321
8,195
1,495
110.0001
(2,8681
5,000
19,834
2,466
110,000
30,000
40 000
202.300
(3.310)
1.822
Rostrictod funds
Western Power
Tudor Trust
NPTCBC Outreach Grant
Rl F Prevention
Community Foundation - Our Communities
Together
514
19,170
514
{19 1371
294
1.537
1331
12941
(1,4951
42
5.000
12.3061
156161
5,000
5,556
207 856
19,684
223 472
TOTAL FUNDS
A current year 12 months and prior year 12 months combined net movement in funds, Included in Ihe above ar& as follows,.
Incoming
resourcas
Resources
expended
Movement
in funds
Unrestrlcted funds
General fund
Capilal funds
194,794
(193,372)
1.422
194,794
1198,1041
(3,3101
Restrlcted funds
Tudor Trust
National Coal Authority
NPTC8C Outroa¢h Granl
Rl F Prevention
RIF Dementia Connects
Community Renewal Fund
Nal Grid Community Matters Fuel Povety
NPTCBC Food Voucher Grant
NPTCVS Cost of Llving Grant
Community Foundation - Our Communities
Together
15.000
6,237
10.000
94,939
96.733
10.500
9.400
5.000
5,336
(34,137)
16,237)
(9,706}
{93,402)
(96,733)
(10,500)
(9,400)
(5,000)
(5,336)
119,1371
294
1,537
5.000
258 145
452.939
270 4511
468 555)
12,3061
15 6161
TOTAL FUNDS
Page 24
conlinued..-

AGE CONCERN NEATH PORTTALBOT
TRADING AS AGE CONNECTS NEATH PORT TALBOT
NOTES TO THE FINANCIAL STATEMENTS- continued
FOR THE YEAR ENDED 31 MARCH 2024
15.
MOVEMENT IN FUNDS- contlnued
Purpose of Deslgnated funds
Critical cost fvnd
represents six months running costs, estimated staff notice, redundancy costs and lease agreement
terminalion costs.
Planned budget spend - represents funds lo cover the expected shortfall in income during the year ended 31st March 2025
and allow all services lo wiilinue.
Buildings fund represellls funds allocated to the charity's long-term plan to purchase its own premSses or lease larger and
more appropriate space based on potential community development plans.
Purpo¥e of R•striGt•d Funds
NPT Food Poverty Grant- Provision of essential food items for those most in need.
Tudor Trust . Contribution lo COVID19 Response Service (following remodelling of origlnal Soclal Enterprise project due to
COVID19 restrictions in place).
National Coal Authority A Community Liaison Project to support local residents following the major flooding that occurred
in Skewen, Neath Port Talbot.
NPTCBC Outreach Grant- To contrlbute to Age Connects Nprs Comrnunity-based Outreach Hub Programme.
RIF Dementia Connects - To provide a range of community-based support and preventative aclivities that focus on
improving physical and emotional health and wellbeing, whilst also supporting those in the early stages of a dementia
diagnosis.
RIF Prevention Grant - The project provides direct and individually tailored practical and befriending type support to help
maintain independence, reduce loneliness and improving wellbeing.
NPTCVS Cost of Living Grant - This grant conlribules lo core costs for providing an information, advice and assistance
S8rvic8 associated with acc8ssing welfare benefits, maximising income and a118viating fuel pov8rty.
Community Foundation Wales Our Communities Together - This grant contribules lo cor8 Costs for providing an
information, advice and assistance service associated with a¢￿ssing Welfa￿ benefits, maximising income and alleviating
fuel poverty.
Communily Mall8rs Neath Port Talbol- A Warmer Homes for Older peop18 in Neath Port Talbot project
16.
RELATED PARTY DISCLOSURES
There were no related party transactions for the year ended 31 March 2024.
Page 25

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