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2021-03-31-accounts

Regislered Charity Number= Regislered Company Number Telephone Number: Email Address.. 1103557 04750114 0118 9502480 info eukreadin .or AGE CONCERN READING- trading as Age UK Reading (A Company limited by guarantee) Annual report and financial statements For the year ended 31 March 2021

AGE CONCERN READING - trading as Age UK Reading ANNUAL REPORT AND FINANCIAL STATEMENTS For the ear ended 31 MarGh 2021 CONTENTS Pages Legal and Administrative Information Report of the Trustees Report of the Independent Examiner ststement of Financial Activities Balance Sheet Notes to the Financial Statements 10-16

AGE CONCERN READING - trading as Age UK Reading LEGAL AND ADMINISTRATIVE INFORMATION For the year ended 31 MarGh 2021 Status The oryanisalion is a charitable company limited by guarantee, incorporated on 1 May 2003, and registered as a charity on 30 April 2004. The affairs of the charitable company are governed by ils Memorandum and Articles of Association. Charity registration number 1103557 Company registration number 04750114 (England and Wales) Registered office WaKord Hall Carey Street Reading RG17JS Trustees and Dlrectors Mr John Wilkinson Mrs Kay Bews Mrs Andrea Bohland Mrs Barbara E Hobbs Mrs Sarah Liddell Mr Graham Lightfool Ms Irena Rallray Mrs Christine Sanger Mrs Sonja Sharpe Chairman Resigned 8 October 2020 Elected 23 December 2020 Resigned 22 September 2021 Resigned 23 October 2020 Company $gcrgtary'. Mr J Evans Chiaf Exgcutivg Offi¢gr'. Mr M Ta￿or Bankgrs: Co-operative Bank pl POBOX 101 1 Balloon Street Manehesler M60 4EP CAF Bank Ltd 25 Kings Hill Avenue Kings Hill Wesl Malling ME19 4JQ CCLA Investment Management Ltd COIF Charity Funds Senator House 85 Queen Victoria Street London EC4V 4ET Virgin Money plc Jubilee House Gosforth Newcaslle-upon-Tyne NE3 4PL Independent examiner: Heather Wheelhouse BDO LLP Chartered Accountants Bridgewaler House Counlerslip Bristol BS1 6BX

AGE CONCERN READING - trading as Age UK Reading REPORT OF THE TRUSTEES For the year ended 31 March 2021 OBJECTIVES In setting objectives and planning artivilies, the Trustees have given careful consideration to the Charity Commission's general guidance on public benefit. The key objective of Age Concern Reading trading as Age UK Reading land henceforth referred to in this document as"Age UK Reading'l is to promote the welfare of older people within the greater Reading area. ACTIVITIES AND ACHIEVEMENTS FOR THE PUBLIC BENEFIT Age UK Reading has continued lo provide a range of much valued services to older people in the Reading area as outlined below. Thanks and acknowledgement musl go lo the donors, funders and supporters of Age UK Reading, and also lo Age UK nationally, for their continued support. Note 12 of these accounts lists the individual donations. addition lo these donors we have received grants from.. INFORMATION AND ADVICE Age UK Reading provides this free, confidential, and impartial flagship service to older people, their families and carers. The Information and Advice Service is available to anyone over the age of 50 in the Reading area and is provided by telephone, and email. The opportunity lo lake face to face enquiries at Our Pop-in Coffee Morning has been suspended during Covid19 reslriclions. Enquiry contscts for the year (April 2020 - March 20211 tolalled 4,745 from 1,105 clients. Although this doesn't tell the whole story. In some areas our numbers of calls were dramatically down, such as queries about services that were closed during the pandemic. In other areas numbers of calls shot up relating lo issues around Covid19 itself and the isolation that followed. During periods of high Covid19 restrictions we found that after the initial wave of concern, numbers were a bil lower, bul the complexity and difficulty of cases grew. This was partly because other services needed lo help the client were also closed or under strain and the clients were often adding mental health issues to their situation such as depression due lo prolonged isolation. The ongoing need for this Servi￿ which supplies information on a wide range of issues is undeniable and we are proud of how il served our clients through this crisis. Mueh of the work is connecting people to, servi￿$ or information which helps them lo improve their quality of life or navigate complex situations that they have not encountered before. We often work with people who have reached a crisis and help them lo untangle their problems and access the support they need to return to a manageable position. We also help people to complain and raise concerns when they feel they are not being treated as they should The service has continued lo function from staff homes in 2021 bul we are hoping to switch to a more hybrid model now that we have a new office. We continue lo receive referrals from a range of partners in the voluntary and public sector. We also received many direct approaches from older people and their families who know and trust our name. Our Information and Advice service is at the heart of what we do, running through all our other services and connecting us to our many partners and friends out in the community. POP IN Since the lockdown started in 2020 we have suspended our Pop In service. We are hoping to reintroduce a range of social activities for older people in the autumn of 2021. Hopefully in our new home at Walford Hall. LUNCH AND TEA CLUBS Our aim is to provide a service for those who are isolated in the home due lo mobility or cognitive issues. Additionally our clubs provide support for carers to enable them lo lake a break giving loved ones a chance lo leave home and have fun in a safe and supported environment. Our clubs ran on a weeklylbi-weekly basis. A significant proportion of our service users were living with some level of dementia. Following the introduction of the lockdown due to Covid19 the clubs have not been able to operate. We decided lo continue lo support our clients by telephoning them weekly for a general chat and a check in. This way we can identify any needs and point them in the right direction for any additional help. We write a weekly report on each client so we can

AGE CONCERN READING - trading as Age UK Reading REPORT OF THE TRUSTEES For the year ended 31 March 2021 continue to support them. We know there is a huge appetite to reopen the clubs from both existing and new clients. OLJr aim, as we enter aLJtumn, is lo work with Reading Borough Council and other partners to bring back a range of social activities for the vulnerable. HAPPY FEET Age UK Reading Happy Feet provides a local toenail cutting service to people over the age of 50, who need help cutting their toenails and do not need full chiropody services. As at the end of March 2020 we had around 900 people who used our service. The feedback for this service is overwhelmingly positive and we are aware it has a large ripple effect in tems of the wellbeing effects it sends through the community. The moment of human contact and conversation at the appointment is looked forward to by many of our clients. The improved condition of their feel empowers them lo slay active and connected to their wider community. There is also an obvious link to the prevention of accidental falls. During the Covid19 lockdown we experienced in March 2020, the Happy Feel service had lo be pul on hold until il was safe lo resume our work, and the venues that we rely upon could be re-opened by their management teams. In September 2020 we re-opened at one venue. We sel up a Covid19 secure service, ulilising social distancing, extra cleaning and multiple barriers lo protect both clients and staff, as we resume the service. Some of our clients had not been able to cut their own toenails for several months. We have since reopened at 3 other venues and hope lo increase throughout 2021 so the service is more widespread for our clients. BEFRIENDING This Servi￿ provides companionship and support to older people in the greater Reading area who have become increasingly socially isolated. Support is offered through volunteers, who are matched with older people, based on common interests elc., and who then either telephone or visit on a regular basis. Some older people receive calls, some visits and some a combination of both, depending on circumstances. Following on from the mid-march 2020 Covid19 lockdown, all visiting was suspended and, wherever possible, visits converted to telephone calls. There were limited face lo face visits, mainly in gardens, when this was permitted. For the year ending 31 March 2021, the aggregate number of calls and visit5 was 4,773, compared to 3,919 the year before, an increase of 220/D over the whole year. Of the 4,773 cumulative contacts, 960/D were telephone calls and 40/0 were face to face whereas in the previous year of the 3,919 contacts, 770/0 were calls and 230/0 were face to face. In addition, there was a cumulative total of 129 service users of which 85 were active at year end compared to a cumulative total in the previous year of 109 of which 84 were active. The small difference between the number of active Servi￿ users between the 2 years. despite the significant disparity in the cumulative contact figures for each year, is due to a number of factors. There was an increase in deaths of service users from 10 in the previous year lo 17 by March 21 year end, although these deceased service users were befriended through part of that year. There was also an increase in service users waiting for befriending (hence not Irealed as active as they were not receiving contact from befrienders by the year endl from none in the previous year lo 13 in the year ending 31 March 2021. This was largely due lo these service users requiring face lo face visits (being unable lo handle telephone befriending) at a time when personal visits were not permitted. In addition, some Servi￿ users received more than usual contact calls, from once lo twice a week or even more frequently on occasion. There was an increase of 28 /0 in the number of new Servi￿ users1371 compared to the previous year {291. This was supported by an increase of 50 /0 of active volunteers during the year (from 40 10 60}, with some of the volunteers being allocated as the se¢ond befriender to service users in need of additional support throughout the Covid19 pandemic. Of the 60 active volLJnteers, 37 are new, so that 62 /0 came on board during the year. SHOPPING When lockdown started on 23 March 2020 il came to light that many elderly people were unable to leave their home Independently to go out and do their shopping, they had lo isolate. So we decided lo sel up a team of trained and velled volunteers who could go and shop for them. This was sel up quite quickly and was a work in progress as we went along.

AGE CONCERN READING - trading as Age UK Reading REPORT OF THE TRUSTEES For the year ended 31 March 2021 We started with one shop and then built the service around the needs of the client, safeguarding, Covid-19 reslriclions, and monitoring and recording each shop We supported One Reading Hub for shopping during the crisis and at the highest peak this took us to 40 shops per week. This proved to be such a supportive service for those in need. We tried to match each client with a regular shopper so a trust and friendship was formed. The AUKR team all pulled together to make this a worthwhile valuable service. After the first lockdown was lifted the service still remained in place but a great deal of clients relumed lo shop for themselves. It was at this point that we looked al the importance of the shopping service for clients who could not shop for themselves and looked at ways that we could continue with this and offer il as part of the AUKR service. By December 2020 we sel in place a small shopping charge for those that wanted lo continue lo be supported by AUKR and ils volunteers. The service runs on a much smaller scale now and is greatly appreciated by Ihose that use it. We have regular clients and volunteers. There is a chum rale within the client base due lo existing clients leaving the setvice and new ones coming aboard. Some clients only used the service a few times before finding other means, others are still with us a year on from the outbreak. We have shopped for 94 different clients in the first year with approximately 900 shops. We have had around 36 volunteers that offered their service within this first year. Each offering 1 10 2 hours each time they shopped. GARDENING Our Trusted Gardening Service has done very well this year. Our vetted and transparent gardener is working al maximum capacity, keeping the older people's gardens looking neat and also working with our Information and Advi￿ staff lo resolve any issues or concerns they may have. We are on the lookout for a second gardener to join the service. VOLUNTEERS OLJr volunteers have been more important than ever as we have worked through the pandemic. When il first happened they stepped up and adapted to calling our older people and shopping for them. As il has progressed they have always been there, stepping into new roles and adapting old ones, to ensure the organisation can quickly flex and change in line with the needs of older people as the varying degrees of lockdown changed from month lo month. In service delivery, background support, and at trustee level they have given lime, energy and effort to ensure the services we provide continued lo be delivered in 8 reliable, profession81 way. A huge thanks to all our amazing volunteers. PARTNERSHIP WORKING We continue to support various fom)al and informal partnerships in our work in the town. Our Information and Advi￿ and Befriending services continue to receive funds as part of a consortium bid with other like-minded organisalions with whom we work lo share best practice and develop new ways of working. We sil on various steering groups and commillees including the Loneliness and Isolation Steering Group. We are a member of Reading Advice Network and we are active in the Dementia Action Alliance. We completed an innovative pilot exercise, working with Reading Borough Council and other voluntary sector partners lo help shape the Wellbeing Hub. The leaming from this continues lo inform our joined-up approach between Reading Borough Council and the Voluntary Sector. During the Covid19 crisis we were one of a small number of charities who stepped up to partner formally with the One Reading Covid19 Hub. We then re￿iVed referrals from the Hub into our shopping service, which we set up and ran from our homes as the crisis became more established. We continue lo look for new opportunities for partnership working and home that as we emerge from the crisis fresh opportunities will present themselves. We stand ready to react quickly when they do. HOMESHARE This September we have launched our New Homeshare project and employed a new co- ordinator lo help develop Il as a project. Homeshare is a project that aims to match an older person with a spare room, with a younger person who needs somewhere to stay. We look to broker and support a relationship which is mutually beneficial lo both parties. Although this is the first Homeshare project in Reading, we are joining a network of around 150 existing Homeshare organisalions including several within Age UKS. We are extremely

AGE CONCERN READING - trading as Age UK Reading REPORT OF THE TRUSTEES For the year ended 31 March 2021 excited about the potential for this project and look forward lo marketing it enthusiastically as we go through autumn. NEW OFFICE- NEW OPPORTUNITIES During the pandemic we worked with our18ndlords lo reduce both the size of our office and the length of our lease. We wished to reduce our commitment lo paying for a large office that we would no longer use as most staff wish to continue with at least partial home working. Since we made this change our landlord informed us that he wished lo convert the building lo residential flats. At the same time, we worked on our next 3 year strategy and identified a need lo move us into a more convenient location and al an office which also had space in which we can deliver services. Happily, we quickly identified a great partner in the form of Reading Association for the Blind IRABI. Using links made through Connect Reading we discovered that RAB were looking for a tenant to rent some space in their community building. We moved in during September and are hopeful that this new, town centre community building will offer up future possibilities for both RAB and AUKR to develop seryices for our clients both independently and possibly together. FUTURE PLANS Although the future remains un￿rtain we do, very slowly seem lo be emerging from the Covid19 pandemic. Age UK Reading now has a new home, and a new strategy, and we are ready lo meet the challenges as we go into the next chapter of our history. We will continue to grow and adapt our existing services and will seek lo establish new ones. We will work lo bring back a social 'offerf', both in terms of the clubs for the extremely vulnerable bul also a more varied range of services for other overlooked groups. We will look to strengthen existing partnerships, and to build new ones. We will look to strengthen our sustainability and grow our capacity to deliver excellent services for local older people. FINANCE REVIEW AND RESERVES POLICY The accounts for the year ending 31 March 2021 show a net expenditure of £7,979 (deficit 2020.. £34,535). In order to ensure that we meet commitments lo service users and to the staff, the Trustees have a policy of aiming to maintain total reserves, excluding designated funds, at a level of 12 months of expenditure. The current level of reserves excluding restricted funds represents 7.3 months. Due lo Covid il is difficult to predict, however, Age UK Reading plans to increase the level of reserves over future periods to return lo the taryel level of 12 months. DONATIONS RECEIVED During the year ending 31 March 2021 the charity received an unprecedented level of financial support which proved vital. This enabled Age UK Reading to continue lo support the elderly population within Reading and ils environs and to gradually re-introduce some of ils services. The support has come from organisalional donors1£72,5711. Age UK Reading clients and members of the public1£3,5311 and from fundraising activities organised by individuals1£736). To all these benefactors we extend our heartfelt thanks, your support has been critical to survival. The organisational donors are as follows.. Age UK (£21,000)., A2Dominion1£2,000I', Altour Internalional1£735),' Berkshire Community Foundalion1£10,0001, DHL1£1001, Engelfield Trust1£3,0001, Headley Trust1£7,5001, National Lottery1£9,6531,' Reading Borough Council1£7,2501,' Reading Dispensary Trust1£1,0001', Tilehursl Parish Council1£2001 plus one anonymous donation of £10,000 and one of £133. The Age UK Reading clients and members of the public are as follows= Mr M Allam,. Mrs L Ager-Harris', Mr C and Mrs E Calce,. Mrs J Croslhwaite,. Mr N Edwards,. Mr J Fuller',Mr J and Mrs P Graham., Mrs A Hackett,. Ms S Joy,. Mr R and Mrs P Lewis,. Ms S Lowne,'Ms J Martindale,. Mr S Mcleod,. Mr G O-Neil', Mr and Mrs A Parnell., Ms S Stanford- J Webb and eleven anonymous donations. There were two instances of groups of individuals organising a fundraising activity. RISK The Trustees have in place a management prO￿s$ lo assess risks and implement risk management strategies. The process includes review by Trustees and charity officers. The process identifies the types of risk that Age UK Reading faces and prioritises them in

AGE CONCERN READING - trading as Age UK Reading REPORT OF THE TRUSTEES For the year ended 31 March 2021 terms of likelihood of occurrence and potential impact and identifies means of mitigating these risks. The Covid19 pandemic introduces significant uncertainty in connection with core income. The charity has been agile in its response to the pandemic. There is a significant financial risk but reasonable confidence that this can be managed within the reserves position, whilst continuing lo actively support clients in response to the pandemic. The pandemic introduces extra stresses and demands on staff but we have irblroduced extra contact, flexibility, resources and activities to engender well-being. RECRUITMENT OF TRUSTEES To recruit our Trustees we advertise the role on social media, our website and on third party sites like Reach Volunteering, and Reading Voluntary Action. We use a role profile and person specification so the candidate knows what we are looking for. When an expression of interest is received the candidate has an informal telephone conversation with the CEO and is invited lo apply on a volunteer application form. They then meet Ihe CEO for a conversation about the role and their candidacy. If this is seen lo go well they then meet with the CEO and the Chairman for a further conversation. The aim of this conversation is for both sides lo assess whether the person is right for the role and to allow both parties lo learn more about each other, in particular their skill-sel, molivalions, and what they hope to bring lo the role. The candidate then meets the CEO for a thorough induction to the organisation and issued with a copy of The Essential Trustee. We go through the key legal information and the Fil and Proper Person form is signed. The candidate will be offered locally available trustee training and attend an Age UK induction at a national level in London when available. If il is agreed that the candidate is suitable then we ask them lo allend 3 board meetings before the board agree on whether to accept the person as a trustee designate. If accepted the person's nomination is then voted on by members at the next AGM. TRUSTEES, RESPONSIBILITIES The Charitable Company s TrusleeslDirectors are responsible for preparing the Report of the Trustees and the financial statements in accordance with applicable law and United Kingdom Generally Accepted Accounting Practice. Company law requires the TrusteeslDire¢tors to prepare financial statements for each financial year which give a true and fair view of the slate of affairs of the charitable company as at the balan￿ sheet dale and of its incoming resources and application of resources including income and expenditure, for each financial year. In preparing those financial ststemenls, the TrusleeslDireclors are required lo= select suitable accounting policies and then apply them consislenlly- make judgements and estimates that are reasonable and prudent., prepare the financial statements on the going con￿rn basis unless it is inappropriate to presume the organisation will continue to operate., and slate whether applicable UK accounting standards have been following, subject to any material differences disclosed in the financial statements. The TrusteeslDirectors are responsible for keeping proper accounting records which disclose with reasonable accuracy at any time the financial position of the charitable company and to enable them to ensure that the financial statements comply with the Companies Aot 2006. They are also responsible for safeguarding the assets of the charitable company and hence for18king reasonable steps for the prevention and detection of fraud or other irregularities. This report has been prepared in accordance wrf(h the special provision of Part 15 of the Companies Act 2006 relating to small entities and with the Statement of Recommended Practice- Accounting and Reporting by Charities ISORP 20191. hpwovedbytheTmste8sw........ ... ..2021 aTrJ sign8d ¢)n their behall by.. John Wilknngjn.

AGE CONCERN READING - trading as Age UK Reading STATEMENT OF FINANCIAL ACTIVITIES (Incorporating the Income and Expenditure Account) For the year ended 31 March 2021 Company No.. 04750114 I report lo the Iruslees on my examination of the accounts of Age Concern Reading trading as Age UK Reading for the year ended 31 March 2021, which are set out on pages 1-16. This report is made solely to the charity's trustees, as a body, in accordance with Regulation 31 of the Charities (Accounts and Reports) Regulations 2008. My work has been undertaken so that I might stale to the charity's trustees those matters l am required to stale lo them in an independent examinerfs report and for no other purpose. To the fullest extent permitted by law, I do not ac￿p1 or assume responsibility to anyone other than the charitys trustees as a body, for my work, for this report, or for the statement I have made. Rgsponsibilities and basis for report As the charity Iruslees of the Charity you are responsible for the preparation of the accounts in accordance with the requirements of the Charities Act 2011 {"the ACT'I- I report in respect of my examination of the Charity's accounts carried out under section 145 of the 2011 Act and in carrying out my examination I have followed all the applicable Directions given by the Charity Commission under section 14515llbl of the Act. Independent examinerfs statement I have completed my examination. l Confirm that no material matters have come to my attention in connection with the examination giving me cause to believe.. accounting records were not kept in respect of the Charity as required by section 130 of the Act., or 2. the accounts do not accord with those records,. or 3. the accounts do not comply with the accounting requirements Con￿rning the form and content of the accounts sel out in the Charities (Accounts and Reports} Regulations 2008 other than any requirement that the accounts give a 'true and fair view which is not a matter considered as part of an independent examination., or 4. the accounts have not been prepared in accordance with the methods and principles of the Statement of Recommended Practice for accounting and reporting by charities lapplicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland IFRS 10211. I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in this report in order lo enable a proper understanding of the accounts to be reached. Heather Wheelhouse ACA Chartered Accountant BDO LLP Bristol UK 13 Decernber 2021 BDO LLP is a limited liability partnership registered in England and Wales (with registered number OC3051271.

AGE CONCERN READING - trading as Age UK Reading STATEMENT OF FINANCIAL ACTIVITIES (Incorporating the Income and Expenditure Account) For the year ended 31 March 2021 Company No.. 04750114 Total Funds 2021 Total Funds 2020 Unrestricted Restricted Funds Funds Notes INCOME Donations and legacies Investments Grants 76,838 240 76,838 240 1,209 932 42,885 41,666 84,551 78,399 Income from Charitable activities Activity clubs income from clients Income from projects Income from shopping seNice 28 28 29,654 80,366 24,342 3,486 24,342 3,486 Total Income 147,819 41,666 189,485 190,560 EXPENDITURE Charitable expenses 158,504 38,960 197,464 225,095 Total Expenditure 158,504 38,960 197,464 225,095 Net (Expendlturelllncome 110,6851 2,706 17,9791 134,5351 Net movement of funds 110.6851 2,706 {7,9791 {34,535} Reconciliation of Funds: Balance as at 1 April 2020 148,896 2,039 150,935 185,470 Balance at 31 March 2021 138,211 4,745 142,956 150,935

AGE CONCERN READING - trading as Age UK Reading BALANCE SHEET as at 31 March 2021 Com an No: 04750114 2021 2020 Notes FIXED ASSETS Tangible assets Investments CURRENT ASSETS Debtors Cash al Bank and in Hand 2.096 156,591 4,067 161,227 158,687 165,294 LIABILITIES.. Amounts falling due within one year 115,7321 (14,360} NET CURRENT ASSETS 142,955 150,934 TOTAL NET ASSETS 142,956 150,935 FUNDS Unrestricted Fund Reslricled Fund 138,211 4,745 148,896 2,039 10 142.956 150,935 The Directors are satisfied th81 the charitable company is entitled to exemption from the provisions of the Companies Act 2006 (the Acll relating lo the audit of the financial statements for the year by virtue of section 477, and that no member or members have requested an audit pursuant to section 476 of the Act. The Directors acknO￿edge their responsibilities for.. li) ensuring that the charitable company keeps adequate accounting records which comply with section 386 of the Act., lill preparing financial statements which give a true and fair view of the stale of affairs of the charitable company as at the end of the financial year and of ils results for the financial year in accordance with the requirements of sections 394 and 395, and which otherwise comply with the requirements of the Act relating lo financial statements, so far as applicable lo the charitable company., and liiil These financial statements have been prepared in accordance with the special provisions of part 15 of the Companies Act 2006 relating lo small companies. These financial statements were 8pproved by the Board of Trustees and authorised for issue on and signed on their behalfby J Witk Ichw'rman) Dated.. ao (Tntslo•) The notes on pages 10 to 16 form part of these finaneial statements.

AGE CONCERN READING - trading as Age UK Reading NOTES TO THE FINANCIAL STATEMENTS For the year ended 31 March 2021 Company No.. 04750114 ACCOUNTING POLICIES a) Basis of Accounting Age UK Reading is a registered charity and public benefit entity, number 1103557, and a charitsble company limited by guarantee, number 04750114, incorporated in England and Wales. The address of its registered Offi￿ is 42 Portman Road, Reading, RG30 1 AE. The financial statements have been prepared under the historical cost convention with items recognised at cost or transaction value unless staled othenNise in the relevant nolelsl to these accounts. The financial statements have been prepared accordance with Accounting and Reporting by Charities.. Statement of Recommended Practice applicable lo charities preparing their accounts in accordan￿ with the financial Reporting Standard applicable in the UK and Republic of Ireland IFRS 1021 and the Companies Act 2006. A separate income and expenditure account has not been prepared as the information required by the Companies Act 2006 is given in the Statement of Financial Activities and in the notes of the notes of the financial statements. The financial statements have been prepared in £ Sterling and are rounded to the nearest pound. The Trustees consider that there are no material uncertainties about the charitable company's ability to continue as a going concem. The Board of Trustees have considered the working capital and cashflow requirements and consider that the current and forecast cash resources a￿ sufficient lo cover the working capital requirements of the Charity for at least 12 months. They have therefore continued to adopt the going concern basis in preparing their financial slalemenls. A separate income and expenditure account has not been prepared as the information required by the Companies Act 2006 is given in the Statement of Financial Activities and in the notes of the financial ststemenls. At the lime of approving the accounts, the trustees have a reasonable expectation that the charity has adequate resources to continue in operational existence for the foreseeable future. In September 2021, the charity had approximately £158,000 of cash available. The trustees have prepared a stress lest and this confirms that should no further income be re￿ived, (apart from Contracted income and income from an existing service), the charity is able to meet liabilities as they fall due for at least another 12 months from the dale of approval of the financial slatemenls. The charity is confident that further funds will be received by means of grant donations but no account has been taken of this expectation. The trustees believe that whilst there is uncertainty, this does not pose a material uncertainly on the charity's ability to continue as a going concern. The trustees therefore believe that it is appropriate lo prepare the accounts on a going concern basis. b} Income All income is included in the $18temenl of financial activities when the charitable company is entitled to the income and the amount can be quantified with reasonable accuracy. The following specific policies are applied lo particular categories of income, Voluntary income is received by way of donations and gifts and is included in full in the statement of financial activities when receivable. Incoming resources from charitable activities relate to grants, these are recorded when the charitable company becomes unconditionally entitled to the grant. Investment income is included when receivable. All other income is recorded in the statement of financial activities when receivable. Government grants are recognised when il is reasonable lo expect that the grants will be received and that all related conditions will be mel usually on submission of a valid claim for payment. Iv) c) Expenditure io

AGE CONCERN READING - trading as Age UK Reading NOTES TO THE FINANCIAL STATEMENTS For the year ended 31 March 2021 Company No.. 04750114 Expenditure is recognised on an accrual basis as a liability is incurred. Expenditure includes any VAT which cannot be fully recovered, and is reported as part of the expenditure lo which il relates.. Charitable expenditure comprises those costs incurred by the charitable company in the delivery of ils activities and services. 11 includes both costs that can be allocated directly lo such activities and those costs of an indirect nature necessary to support them. Costs of generating funds comprise the Costs associated with attracting voluntary income. Governance wsts include those costs associated with meeting the constitutional and statutory requirements of the charitable company and include independent examiner's fees and costs linked to the strategic management of the charitable company. All costs are allocated among the expenditure categories in the statement of financial activities on a basis designed to reflect the use of the resource. Costs relating to a particular activity are allocated directly, others are apportioned on the basis of employment costs per activity. d) Flxed Assets Fixed assets for charity use are capitalised at cost, (where that cost is £1,000 or higher) when acquired or market value as determined by the DireclorslTruslees where donated. They are slated in the financial statements at original cosuvalue less depreciation. e) Valuation of Investments Investments in subsidiaries are measured al cost less accumulated impaim)ent. Q Depreciation Depreciation of tangible assets is provided in order lo write off each asset over its estimated useful life. Fixed assets that have been capilalised are depreciated on a 20°/o Straight line basis. g} Fund Accounting Unreslricled funds are donations and other incoming reSoUr￿S receivable or generated for the objects of the charitable company wilhoul further specific purpose and are available as general funds. Restricted funds are subject to reslriclions on their expenditure imposed by the donor. h} Investment and Borrowing The charity's funds are held in commercial banks and building societies. No investment is made in stocks and shares. Nominated deposit lakers are approved by the Board of Trustees. The charity does not currently have any borrowings. Should the need arise for borrowings, borrowers would be approved by the Board of Trustees. i) Operating Leases Rentals applicable lo operating leases are charged to the statement of financial activities over the period in which the cost is incurred. J) Flnanclal Instruments The charity only enters into basic financial instruments transactions that result in the recognition of financial assets and liabilities like trade and other debtors and creditors, loans from banks and other third parties, loans lo related parties and investments in non-puttable ordinary shares. Judgements in applying accounting policies and sources of estimation uncertainty In the application of the Charity's accounting policies, the trustees are required lo make judgements, estimates and assumptions about the carrying amounts of assets and liabilities that are not readily apparent from other sources. The eslimales and associated assumptions are based on historical experience and other factors that ar8 considered lo be relevant. Actual results may differ from these eslimales. li

AGE CONCERN READING - trading as Age UK Reading NOTES TO THE FINANCIAL STATEMENTS For the year ended 31 March 2021 Company No.. 04750114 The eslimales and underlying assumptions are reviewed on an ongoing basis. Revisions lo accounting estimates are recognised in the period in which the estimate is revised if the revision affects only that period or in the period of the revision and future periods if the revision affects both current and future periods. There were no judgement or material estimation uncertainties affecting the reported financial performan￿ in the Current or prior period. 3 GRANTS RECEIVABLE Unrestricted Restricted Total 2021 Total 2020 Reading Borough Council Age UK Anonymous National Lottery Robert McAlpine Foundation Anonymous Berkshire Community Foundation Age Concern Regional Support Reaijing Dispensary Trust Gel Berkshire Active Coronavirus Job Retention Scheme Homeshare 31,816 31,816 32,396 30,816 15,525 10,000 9,913 5,000 3,000 2,145 1,000 1,000 32,396 4,850 4,850 10,489 5,000 10,489 5,000 42,885 41,666 84,551 78,399 4 RESOURCES EXPENDED: Charitable Expenditure Charitable Expenses Governance Costs Total 2021 Total 2020 Stsff 160,001 160,001 172,007 Premises Office Other Independent examiner's fee 17,908 5,358 11,497 17,908 5,358 11,497 2,700 17,567 5,792 27,329 2,400 2,700 194,764 2,700 197,464 225,095 12

AGE CONCERN READING - trading as Age UK Reading NOTES TO THE FINANCIAL STATEMENTS For the year ended 31 March 2021 Company No.. 04750114 5 STAFF COSTS 2021 2020 Wages and salaries Social security costs Pension contributions Other costs 1 $3,361 3,965 2,414 261 164,620 3,661 1,793 1,933 160,001 172,007 Avemge he8dcounl of employees in the year 6.17 7.38 No employee received emoluments of more than £60,000. None of the Trustees receive any remuneration. No payments12020.' £2621 were made to reimburse the Trustees for out-of-pocket expenses. 6 TANGIBLE FIXED ASSETS Equipment Cost Balance at 1 April 2020 Additions 3,282 Balance at 31 March 2021 3,282 Accumulated Depreclatlon Balance at 1 April 2020 Charge for the year 3.282 Balance at 31 March 2021 3.282 Net Book Value At 31 March 2021 At 31 March 2020 13

AGE CONCERN READING - trading as Age UK Reading NOTES TO THE FINANCIAL STATEMENTS For the year ended 31 March 2021 Company No.. 04750114 INVESTMENTS The following is a subsidiary undertakings of the charity.. Name Class of Share Holding Age UK Reading Trading Limited Ordinary 100¥0 At the year end, the above-named company had not commenced trading and has reserves of £1. The registered office of the subsidiary is 42 Portman Road, Reading, Berkshire, United Kingdom, RG30 1 EA. 8 DEBTORS 2021 2020 Prepayments and accrued income 2,096 4,067 9 CREDITORS 2021 2020 Amounts falling due within ong year.. Other creditors Deferred income (see below) Accruals 2,640 5,136 7,956 2,400 5,136 6,824 15,732 14,360 Deferred income Brought forward Gmnts released from previous reporting periods Grants deferred in current reporting period 5,136 15,1361 5,136 5.136 (5,1361 5,136 Carried forward 5,136 5,136 Deferred income is made up of grant income intended to support services provided over 8 12 month period. 10 ANALYSIS OF NET ASSETS BETWEEN FUNDS 2021 General Restricted Total Non-current assets Current assets Creditors 153,942 115,7321 4,745 158,687 {15,732) 138,211 4,745 142,956 14

AGE CONCERN READING - trading as Age UK Reading NOTES TO THE FINANCIAL STATEMENTS For the year ended 31 March 2021 Company No.. 04750114 10 ANALYSIS OF NET ASSETS BETWEEN FUNDS {CONTINUED) 2020 General Restricted Totsl Non-current assets Current assets Creditors 165,294 114,3601 2,039 165,294 {14,3601 150,895 2,039 150,935 11 FUNDS Restricted Funds Balance at 0110412020 Incoming Resources Resources Expended Transfer to unrestricted reserves Balance at 3110312021 Befriending Information and Advice 11,500 111,5001 19,316 119,3161 National Lottery Gel Berkshire Active Homeshare Happy Feel Shopping 2,039 12.0391 4,850 5,000 500 500 14,8501 12551 15001 15001 4,745 2,039 41,666 38,960 4,745 Restricted Funds Balance at 0110412019 Incoming Resources Resources Expended Transfer to unrestricted reserves Balance at 3110312020 Minibus fund Activity Clubs Befriending Information and Advi National Lottery 1,926 11,9261 8,000 14,645 {8,0001 114,6451 19,316 9,913 119.3161 17,8741 2,039 1,926 51,874 149,8351 {1,9261 2,039 Purpose of the restricted funds MITnibus Fund Represents specific donations received to help fund a replacement minibus. Activity Clubs Represents grant contributions towards the cost of providing this service. Befriending Represents grant contributions from Reading Borough Council plus one other donor towards the cost of providing this service. 15

AGE CONCERN READING - trading as Age UK Reading NOTES TO THE FINANCIAL STATEMENTS For the year ended 31 March 2021 Company No.. 04750114 Information and Advice Represents grant contributions towards the cost of providing this service. Get Berkshire Active Represents grant contribution towards the cost of providing this servi￿. Happy Feet Represents grant contribution towards the cost of providing this servi￿. Shopping Represents grant contribution towards the cost of providing this service. Homeshare Represents grant contribution towards the cost of providing this service. 11 FUNDS (CONTINUED) Information and AdviTce Represents a grant contribution from Reading Bomugh Council towards the cost of providing this service. National Lottery Represents a grant contribution towards the cost of upgrading infom)ation technology equipment. Unrestricted Funds Balance at 0110412020 Incoming Resources Resources Expended Transfer between funds Balance at 3110312021 Designated Funds 27,563 121,333 12,7291 1155,2751 24,834 113,377 General purpose fund 147.319 148,896 147,319 1158,0041 138,211 Unrestrlcted Funds Balance at 0110412019 Incoming Resources Resources Expended Transfer between funds Balance at 3110312020 Designated Funds 27,784 155,760 12211 1175,0391 27,563 121,333 General purpose fund 138,686 1,926 183,544 138,686 1175,2601 1.926 148,896 The Designated Funds were established to develop existing services and identify new services to increase the income ofAge UK Reading. 12 RELATED PARTY TRANSACTIONS During the year the Charity received a £15,000 grant12020.' £15,000) from Age UK as payment to Age UK Reading for being part of the Age UK Brand Partnership. 16