Regislered Charity Number=
Regislered Company Number
Telephone Number:
Email Address..
1103557
04750114
0118 9502480
info
eukreadin
.or
AGE CONCERN READING- trading as Age UK Reading
(A Company limited by guarantee)
Annual report and financial statements
For the year ended 31 March 2021

AGE CONCERN READING - trading as Age UK Reading
ANNUAL REPORT AND FINANCIAL STATEMENTS
For the
ear ended 31 MarGh 2021
CONTENTS
Pages
Legal and Administrative Information
Report of the Trustees
Report of the Independent Examiner
ststement of Financial Activities
Balance Sheet
Notes to the Financial Statements
10-16

AGE CONCERN READING - trading as Age UK Reading
LEGAL AND ADMINISTRATIVE INFORMATION
For the year ended 31 MarGh 2021
Status
The oryanisalion is a charitable company limited by guarantee, incorporated on 1 May 2003, and registered as a
charity on 30 April 2004. The affairs of the charitable company are governed by ils Memorandum and Articles of
Association.
Charity registration number
1103557
Company registration number
04750114 (England and Wales)
Registered office
WaKord Hall
Carey Street
Reading
RG17JS
Trustees and Dlrectors
Mr John Wilkinson
Mrs Kay Bews
Mrs Andrea Bohland
Mrs Barbara E Hobbs
Mrs Sarah Liddell
Mr Graham Lightfool
Ms Irena Rallray
Mrs Christine Sanger
Mrs Sonja Sharpe
Chairman
Resigned 8 October 2020
Elected 23 December 2020
Resigned 22 September 2021
Resigned 23 October 2020
Company $gcrgtary'.
Mr J Evans
Chiaf Exgcutivg Offi¢gr'.
Mr M Ta￿or
Bankgrs:
Co-operative Bank pl
POBOX 101
1 Balloon Street
Manehesler M60 4EP
CAF Bank Ltd
25 Kings Hill Avenue
Kings Hill
Wesl Malling
ME19 4JQ
CCLA Investment Management Ltd
COIF Charity Funds
Senator House
85 Queen Victoria Street
London EC4V 4ET
Virgin Money plc
Jubilee House
Gosforth
Newcaslle-upon-Tyne
NE3 4PL
Independent examiner:
Heather Wheelhouse
BDO LLP
Chartered Accountants
Bridgewaler House
Counlerslip
Bristol
BS1 6BX

AGE CONCERN READING - trading as Age UK Reading
REPORT OF THE TRUSTEES
For the year ended 31 March 2021
OBJECTIVES
In setting objectives and planning artivilies, the Trustees have given careful consideration
to the Charity Commission's general guidance on public benefit. The key objective of Age
Concern Reading trading as Age UK Reading land henceforth referred to in this document
as"Age UK Reading'l is to promote the welfare of older people within the greater Reading
area.
ACTIVITIES AND ACHIEVEMENTS FOR THE PUBLIC BENEFIT
Age UK Reading has continued lo provide a range of much valued services to older people
in the Reading area as outlined below. Thanks and acknowledgement musl go lo the
donors, funders and supporters of Age UK Reading, and also lo Age UK nationally, for
their continued support. Note 12 of these accounts lists the individual donations.
addition lo these donors we have received grants from..
INFORMATION AND ADVICE
Age UK Reading provides this free, confidential, and impartial flagship service to older
people, their families and carers. The Information and Advice Service is available to anyone
over the age of 50 in the Reading area and is provided by telephone, and email. The
opportunity lo lake face to face enquiries at Our Pop-in Coffee Morning has been
suspended during Covid19 reslriclions.
Enquiry contscts for the year (April 2020 - March 20211 tolalled 4,745 from 1,105 clients.
Although this doesn't tell the whole story. In some areas our numbers of calls were
dramatically down, such as queries about services that were closed during the pandemic.
In other areas numbers of calls shot up relating lo issues around Covid19 itself and the
isolation that followed. During periods of high Covid19 restrictions we found that after the
initial wave of concern, numbers were a bil lower, bul the complexity and difficulty of cases
grew. This was partly because other services needed lo help the client were also closed
or under strain and the clients were often adding mental health issues to their situation
such as depression due lo prolonged isolation.
The ongoing need for this Servi￿ which supplies information on a wide range of issues is
undeniable and we are proud of how il served our clients through this crisis. Mueh of the
work is connecting people to, servi￿$ or information which helps them lo improve their
quality of life or navigate complex situations that they have not encountered before. We
often work with people who have reached a crisis and help them lo untangle their problems
and access the support they need to return to a manageable position. We also help people
to complain and raise concerns when they feel they are not being treated as they should
The service has continued lo function from staff homes in 2021 bul we are hoping to switch
to a more hybrid model now that we have a new office.
We continue lo receive referrals from a range of partners in the voluntary and public sector.
We also received many direct approaches from older people and their families who know
and trust our name.
Our Information and Advice service is at the heart of what we do, running through all our
other services and connecting us to our many partners and friends out in the community.
POP IN
Since the lockdown started in 2020 we have suspended our Pop In service. We are hoping
to reintroduce a range of social activities for older people in the autumn of 2021. Hopefully
in our new home at Walford Hall.
LUNCH AND TEA CLUBS
Our aim is to provide a service for those who are isolated in the home due lo mobility or
cognitive issues. Additionally our clubs provide support for carers to enable them lo lake a
break giving loved ones a chance lo leave home and have fun in a safe and supported
environment. Our clubs ran on a weeklylbi-weekly basis. A significant proportion of our
service users were living with some level of dementia.
Following the introduction of the lockdown due to Covid19 the clubs have not been able to
operate. We decided lo continue lo support our clients by telephoning them weekly for a
general chat and a check in. This way we can identify any needs and point them in the
right direction for any additional help. We write a weekly report on each client so we can

AGE CONCERN READING - trading as Age UK Reading
REPORT OF THE TRUSTEES
For the year ended 31 March 2021
continue to support them. We know there is a huge appetite to reopen the clubs from both
existing and new clients. OLJr aim, as we enter aLJtumn, is lo work with Reading Borough
Council and other partners to bring back a range of social activities for the vulnerable.
HAPPY FEET
Age UK Reading Happy Feet provides a local toenail cutting service to people over the age
of 50, who need help cutting their toenails and do not need full chiropody services. As at
the end of March 2020 we had around 900 people who used our service. The feedback
for this service is overwhelmingly positive and we are aware it has a large ripple effect in
tems of the wellbeing effects it sends through the community. The moment of human
contact and conversation at the appointment is looked forward to by many of our clients.
The improved condition of their feel empowers them lo slay active and connected to their
wider community. There is also an obvious link to the prevention of accidental falls.
During the Covid19 lockdown we experienced in March 2020, the Happy Feel service had
lo be pul on hold until il was safe lo resume our work, and the venues that we rely upon
could be re-opened by their management teams.
In September 2020 we re-opened at one venue. We sel up a Covid19 secure service,
ulilising social distancing, extra cleaning and multiple barriers lo protect both clients and
staff, as we resume the service. Some of our clients had not been able to cut their own
toenails for several months.
We have since reopened at 3 other venues and hope lo increase throughout 2021 so the
service is more widespread for our clients.
BEFRIENDING
This Servi￿ provides companionship and support to older people in the greater Reading
area who have become increasingly socially isolated. Support is offered through
volunteers, who are matched with older people, based on common interests elc., and who
then either telephone or visit on a regular basis. Some older people receive calls, some
visits and some a combination of both, depending on circumstances.
Following on from the mid-march 2020 Covid19 lockdown, all visiting was suspended and,
wherever possible, visits converted to telephone calls. There were limited face lo face
visits, mainly in gardens, when this was permitted.
For the year ending 31 March 2021, the aggregate number of calls and visit5 was 4,773,
compared to 3,919 the year before, an increase of 220/D over the whole year. Of the 4,773
cumulative contacts, 960/D were telephone calls and 40/0 were face to face whereas in the
previous year of the 3,919 contacts, 770/0 were calls and 230/0 were face to face.
In addition, there was a cumulative total of 129 service users of which 85 were active at
year end compared to a cumulative total in the previous year of 109 of which 84 were
active.
The small difference between the number of active Servi￿ users between the 2 years.
despite the significant disparity in the cumulative contact figures for each year, is due to a
number of factors. There was an increase in deaths of service users from 10 in the previous
year lo 17 by March 21 year end, although these deceased service users were befriended
through part of that year. There was also an increase in service users waiting for
befriending (hence not Irealed as active as they were not receiving contact from
befrienders by the year endl from none in the previous year lo 13 in the year ending 31
March 2021. This was largely due lo these service users requiring face lo face visits (being
unable lo handle telephone befriending) at a time when personal visits were not permitted.
In addition, some Servi￿ users received more than usual contact calls, from once lo twice
a week or even more frequently on occasion.
There was an increase of 28 /0 in the number of new Servi￿ users1371 compared to the
previous year {291. This was supported by an increase of 50 /0 of active volunteers during
the year (from 40 10 60}, with some of the volunteers being allocated as the se¢ond
befriender to service users in need of additional support throughout the Covid19 pandemic.
Of the 60 active volLJnteers, 37 are new, so that 62 /0 came on board during the year.
SHOPPING
When lockdown started on 23 March 2020 il came to light that many elderly people were
unable to leave their home Independently to go out and do their shopping, they had lo
isolate. So we decided lo sel up a team of trained and velled volunteers who could go and
shop for them. This was sel up quite quickly and was a work in progress as we went along.

AGE CONCERN READING - trading as Age UK Reading
REPORT OF THE TRUSTEES
For the year ended 31 March 2021
We started with one shop and then built the service around the needs of the client,
safeguarding, Covid-19 reslriclions, and monitoring and recording each shop
We supported One Reading Hub for shopping during the crisis and at the highest peak this
took us to 40 shops per week. This proved to be such a supportive service for those in
need. We tried to match each client with a regular shopper so a trust and friendship was
formed. The AUKR team all pulled together to make this a worthwhile valuable service.
After the first lockdown was lifted the service still remained in place but a great deal of
clients relumed lo shop for themselves. It was at this point that we looked al the importance
of the shopping service for clients who could not shop for themselves and looked at ways
that we could continue with this and offer il as part of the AUKR service.
By December 2020 we sel in place a small shopping charge for those that wanted lo
continue lo be supported by AUKR and ils volunteers.
The service runs on a much smaller scale now and is greatly appreciated by Ihose that use
it. We have regular clients and volunteers. There is a chum rale within the client base due
lo existing clients leaving the setvice and new ones coming aboard.
Some clients only used the service a few times before finding other means, others are still
with us a year on from the outbreak.
We have shopped for 94 different clients in the first year with approximately 900 shops. We
have had around 36 volunteers that offered their service within this first year. Each offering
1 10 2 hours each time they shopped.
GARDENING
Our Trusted Gardening Service has done very well this year. Our vetted and transparent
gardener is working al maximum capacity, keeping the older people's gardens looking neat
and also working with our Information and Advi￿ staff lo resolve any issues or concerns
they may have. We are on the lookout for a second gardener to join the service.
VOLUNTEERS
OLJr volunteers have been more important than ever as we have worked through the
pandemic. When il first happened they stepped up and adapted to calling our older people
and shopping for them. As il has progressed they have always been there, stepping into
new roles and adapting old ones, to ensure the organisation can quickly flex and change
in line with the needs of older people as the varying degrees of lockdown changed from
month lo month. In service delivery, background support, and at trustee level they have
given lime, energy and effort to ensure the services we provide continued lo be delivered
in 8 reliable, profession81 way. A huge thanks to all our amazing volunteers.
PARTNERSHIP WORKING
We continue to support various fom)al and informal partnerships in our work in the town.
Our Information and Advi￿ and Befriending services continue to receive funds as part of
a consortium bid with other like-minded organisalions with whom we work lo share best
practice and develop new ways of working. We sil on various steering groups and
commillees including the Loneliness and Isolation Steering Group. We are a member of
Reading Advice Network and we are active in the Dementia Action Alliance. We completed
an innovative pilot exercise, working with Reading Borough Council and other voluntary
sector partners lo help shape the Wellbeing Hub. The leaming from this continues lo inform
our joined-up approach between Reading Borough Council and the Voluntary Sector.
During the Covid19 crisis we were one of a small number of charities who stepped up to
partner formally with the One Reading Covid19 Hub. We then re￿iVed referrals from the
Hub into our shopping service, which we set up and ran from our homes as the crisis
became more established. We continue lo look for new opportunities for partnership
working and home that as we emerge from the crisis fresh opportunities will present
themselves. We stand ready to react quickly when they do.
HOMESHARE
This September we have launched our New Homeshare project and employed a new co-
ordinator lo help develop Il as a project. Homeshare is a project that aims to match an older
person with a spare room, with a younger person who needs somewhere to stay. We look
to broker and support a relationship which is mutually beneficial lo both parties. Although
this is the first Homeshare project in Reading, we are joining a network of around 150
existing Homeshare organisalions including several within Age UKS. We are extremely

AGE CONCERN READING - trading as Age UK Reading
REPORT OF THE TRUSTEES
For the year ended 31 March 2021
excited about the potential for this project and look forward lo marketing it enthusiastically
as we go through autumn.
NEW OFFICE- NEW OPPORTUNITIES
During the pandemic we worked with our18ndlords lo reduce both the size of our office and the
length of our lease. We wished to reduce our commitment lo paying for a large office that we
would no longer use as most staff wish to continue with at least partial home working. Since we
made this change our landlord informed us that he wished lo convert the building lo residential
flats. At the same time, we worked on our next 3 year strategy and identified a need lo move us
into a more convenient location and al an office which also had space in which we can deliver
services.
Happily, we quickly identified a great partner in the form of Reading Association for the Blind
IRABI. Using links made through Connect Reading we discovered that RAB were looking for a
tenant to rent some space in their community building. We moved in during September and are
hopeful that this new, town centre community building will offer up future possibilities for both
RAB and AUKR to develop seryices for our clients both independently and possibly together.
FUTURE PLANS
Although the future remains un￿rtain we do, very slowly seem lo be emerging from the
Covid19 pandemic. Age UK Reading now has a new home, and a new strategy, and we
are ready lo meet the challenges as we go into the next chapter of our history. We will
continue to grow and adapt our existing services and will seek lo establish new ones. We
will work lo bring back a social 'offerf', both in terms of the clubs for the extremely vulnerable
bul also a more varied range of services for other overlooked groups. We will look to
strengthen existing partnerships, and to build new ones. We will look to strengthen our
sustainability and grow our capacity to deliver excellent services for local older people.
FINANCE REVIEW AND RESERVES POLICY
The accounts for the year ending 31 March 2021 show a net expenditure of £7,979 (deficit
2020.. £34,535). In order to ensure that we meet commitments lo service users and to the
staff, the Trustees have a policy of aiming to maintain total reserves, excluding designated
funds, at a level of 12 months of expenditure. The current level of reserves excluding
restricted funds represents 7.3 months. Due lo Covid il is difficult to predict, however, Age
UK Reading plans to increase the level of reserves over future periods to return lo the
taryel level of 12 months.
DONATIONS RECEIVED
During the year ending 31 March 2021 the charity received an unprecedented level of financial
support which proved vital. This enabled Age UK Reading to continue lo support the elderly
population within Reading and ils environs and to gradually re-introduce some of ils services.
The support has come from organisalional donors1£72,5711. Age UK Reading clients and
members of the public1£3,5311 and from fundraising activities organised by individuals1£736).
To all these benefactors we extend our heartfelt thanks, your support has been critical to survival.
The organisational donors are as follows..
Age UK (£21,000)., A2Dominion1£2,000I', Altour Internalional1£735),' Berkshire Community
Foundalion1£10,0001, DHL1£1001, Engelfield Trust1£3,0001, Headley Trust1£7,5001, National
Lottery1£9,6531,' Reading Borough Council1£7,2501,' Reading Dispensary Trust1£1,0001',
Tilehursl Parish Council1£2001 plus one anonymous donation of £10,000 and one of £133.
The Age UK Reading clients and members of the public are as follows=
Mr M Allam,. Mrs L Ager-Harris', Mr C and Mrs E Calce,. Mrs J Croslhwaite,. Mr N Edwards,. Mr J
Fuller',Mr J and Mrs P Graham., Mrs A Hackett,. Ms S Joy,. Mr R and Mrs P Lewis,. Ms S Lowne,'Ms
J Martindale,. Mr S Mcleod,. Mr G O-Neil', Mr and Mrs A Parnell., Ms S Stanford- J Webb and
eleven anonymous donations.
There were two instances of groups of individuals organising a fundraising activity.
RISK
The Trustees have in place a management prO￿s$ lo assess risks and implement risk
management strategies. The process includes review by Trustees and charity officers.
The process identifies the types of risk that Age UK Reading faces and prioritises them in

AGE CONCERN READING - trading as Age UK Reading
REPORT OF THE TRUSTEES
For the year ended 31 March 2021
terms of likelihood of occurrence and potential impact and identifies means of mitigating
these risks.
The Covid19 pandemic introduces significant uncertainty in connection with core income.
The charity has been agile in its response to the pandemic. There is a significant financial
risk but reasonable confidence that this can be managed within the reserves position, whilst
continuing lo actively support clients in response to the pandemic.
The pandemic introduces extra stresses and demands on staff but we have irblroduced extra
contact, flexibility, resources and activities to engender well-being.
RECRUITMENT OF TRUSTEES
To recruit our Trustees we advertise the role on social media, our website and on third
party sites like Reach Volunteering, and Reading Voluntary Action. We use a role profile
and person specification so the candidate knows what we are looking for. When an
expression of interest is received the candidate has an informal telephone conversation
with the CEO and is invited lo apply on a volunteer application form. They then meet Ihe
CEO for a conversation about the role and their candidacy. If this is seen lo go well they
then meet with the CEO and the Chairman for a further conversation. The aim of this
conversation is for both sides lo assess whether the person is right for the role and to allow
both parties lo learn more about each other, in particular their skill-sel, molivalions, and
what they hope to bring lo the role. The candidate then meets the CEO for a thorough
induction to the organisation and issued with a copy of The Essential Trustee. We go
through the key legal information and the Fil and Proper Person form is signed. The
candidate will be offered locally available trustee training and attend an Age UK induction
at a national level in London when available. If il is agreed that the candidate is suitable
then we ask them lo allend 3 board meetings before the board agree on whether to accept
the person as a trustee designate. If accepted the person's nomination is then voted on by
members at the next AGM.
TRUSTEES, RESPONSIBILITIES
The Charitable Company s TrusleeslDirectors are responsible for preparing the Report of
the Trustees and the financial statements in accordance with applicable law and United
Kingdom Generally Accepted Accounting Practice.
Company law requires the TrusteeslDire¢tors to prepare financial statements for each
financial year which give a true and fair view of the slate of affairs of the charitable company
as at the balan￿ sheet dale and of its incoming resources and application of resources
including income and expenditure, for each financial year. In preparing those financial
ststemenls, the TrusleeslDireclors are required lo=
select suitable accounting policies and then apply them consislenlly-
make judgements and estimates that are reasonable and prudent.,
prepare the financial statements on the going con￿rn basis unless it is
inappropriate to presume the organisation will continue to operate., and
slate whether applicable UK accounting standards have been following, subject to
any material differences disclosed in the financial statements.
The TrusteeslDirectors are responsible for keeping proper accounting records which
disclose with reasonable accuracy at any time the financial position of the charitable
company and to enable them to ensure that the financial statements comply with the
Companies Aot 2006. They are also responsible for safeguarding the assets of the
charitable company and hence for18king reasonable steps for the prevention and detection
of fraud or other irregularities.
This report has been prepared in accordance wrf(h the special provision of Part 15 of the
Companies Act 2006 relating to small entities and with the Statement of Recommended
Practice- Accounting and Reporting by Charities ISORP 20191.
hpwovedbytheTmste8sw........ ...
..2021 aTrJ sign8d ¢)n their behall by..
John Wilknngjn.

AGE CONCERN READING - trading as Age UK Reading
STATEMENT OF FINANCIAL ACTIVITIES
(Incorporating the Income and Expenditure Account)
For the year ended 31 March 2021
Company No.. 04750114
I report lo the Iruslees on my examination of the accounts of Age Concern Reading trading as Age UK Reading for
the year ended 31 March 2021, which are set out on pages 1-16.
This report is made solely to the charity's trustees, as a body, in accordance with Regulation 31 of the Charities
(Accounts and Reports) Regulations 2008. My work has been undertaken so that I might stale to the charity's
trustees those matters l am required to stale lo them in an independent examinerfs report and for no other purpose.
To the fullest extent permitted by law, I do not ac￿p1 or assume responsibility to anyone other than the charitys
trustees as a body, for my work, for this report, or for the statement I have made.
Rgsponsibilities and basis for report
As the charity Iruslees of the Charity you are responsible for the preparation of the accounts in accordance with the
requirements of the Charities Act 2011 {"the ACT'I-
I report in respect of my examination of the Charity's accounts carried out under section 145 of the 2011 Act and in
carrying out my examination I have followed all the applicable Directions given by the Charity Commission under
section 14515llbl of the Act.
Independent examinerfs statement
I have completed my examination. l Confirm that no material matters have come to my attention in connection
with the examination giving me cause to believe..
accounting records were not kept in respect of the Charity as required by section 130 of the Act., or
2. the accounts do not accord with those records,. or
3. the accounts do not comply with the accounting requirements Con￿rning the form and content of the
accounts sel out in the Charities (Accounts and Reports} Regulations 2008 other than any requirement that
the accounts give a 'true and fair view which is not a matter considered as part of an independent
examination., or
4. the accounts have not been prepared in accordance with the methods and principles of the Statement of
Recommended Practice for accounting and reporting by charities lapplicable to charities preparing their
accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland
IFRS 10211.
I have no concerns and have come across no other matters in connection with the examination to which attention
should be drawn in this report in order lo enable a proper understanding of the accounts to be reached.
Heather Wheelhouse ACA
Chartered Accountant
BDO LLP
Bristol UK
13 Decernber 2021
BDO LLP is a limited liability partnership registered in England and Wales (with registered number
OC3051271.

AGE CONCERN READING - trading as Age UK Reading
STATEMENT OF FINANCIAL ACTIVITIES
(Incorporating the Income and Expenditure Account)
For the year ended 31 March 2021
Company No.. 04750114
Total
Funds
2021
Total
Funds
2020
Unrestricted Restricted
Funds
Funds
Notes
INCOME
Donations and legacies
Investments
Grants
76,838
240
76,838
240
1,209
932
42,885
41,666
84,551
78,399
Income from Charitable activities
Activity clubs income from
clients
Income from projects
Income from shopping seNice
28
28
29,654
80,366
24,342
3,486
24,342
3,486
Total Income
147,819
41,666
189,485
190,560
EXPENDITURE
Charitable expenses
158,504
38,960
197,464
225,095
Total Expenditure
158,504
38,960
197,464
225,095
Net (Expendlturelllncome
110,6851
2,706
17,9791
134,5351
Net movement of funds
110.6851
2,706
{7,9791
{34,535}
Reconciliation of Funds:
Balance as at 1 April 2020
148,896
2,039
150,935
185,470
Balance at 31 March 2021
138,211
4,745
142,956
150,935

AGE CONCERN READING - trading as Age UK Reading
BALANCE SHEET as at 31 March 2021
Com
an
No: 04750114
2021
2020
Notes
FIXED ASSETS
Tangible assets
Investments
CURRENT ASSETS
Debtors
Cash al Bank and in Hand
2.096
156,591
4,067
161,227
158,687
165,294
LIABILITIES..
Amounts falling due within one year
115,7321
(14,360}
NET CURRENT ASSETS
142,955
150,934
TOTAL NET ASSETS
142,956
150,935
FUNDS
Unrestricted Fund
Reslricled Fund
138,211
4,745
148,896
2,039
10
142.956
150,935
The Directors are satisfied th81 the charitable company is entitled to exemption from the provisions of the Companies
Act 2006 (the Acll relating lo the audit of the financial statements for the year by virtue of section 477, and that no
member or members have requested an audit pursuant to section 476 of the Act.
The Directors acknO￿edge their responsibilities for..
li) ensuring that the charitable company keeps adequate accounting records which comply with section 386 of the
Act.,
lill preparing financial statements which give a true and fair view of the stale of affairs of the charitable company
as at the end of the financial year and of ils results for the financial year in accordance with the requirements of
sections 394 and 395, and which otherwise comply with the requirements of the Act relating lo financial statements,
so far as applicable lo the charitable company., and
liiil These financial statements have been prepared in accordance with the special provisions of part 15 of the
Companies Act 2006 relating lo small companies.
These financial statements were 8pproved
by the Board of Trustees and authorised
for issue on
and signed on their
behalfby
J Witk
Ichw'rman)
Dated..
ao
(Tntslo•)
The notes on pages 10 to 16 form part of these finaneial statements.

AGE CONCERN READING - trading as Age UK Reading
NOTES TO THE FINANCIAL STATEMENTS
For the year ended 31 March 2021
Company No.. 04750114
ACCOUNTING POLICIES
a) Basis of Accounting
Age UK Reading is a registered charity and public benefit entity, number 1103557, and a charitsble
company limited by guarantee, number 04750114, incorporated in England and Wales. The address
of its registered Offi￿ is 42 Portman Road, Reading, RG30 1 AE.
The financial statements have been prepared under the historical cost convention with items
recognised at cost or transaction value unless staled othenNise in the relevant nolelsl to these
accounts. The financial statements have been prepared accordance with Accounting and Reporting
by Charities.. Statement of Recommended Practice applicable lo charities preparing their accounts in
accordan￿ with the financial Reporting Standard applicable in the UK and Republic of Ireland IFRS
1021 and the Companies Act 2006.
A separate income and expenditure account has not been prepared as the information required by the
Companies Act 2006 is given in the Statement of Financial Activities and in the notes of the notes of
the financial statements.
The financial statements have been prepared in £ Sterling and are rounded to the nearest pound.
The Trustees consider that there are no material uncertainties about the charitable company's ability
to continue as a going concem. The Board of Trustees have considered the working capital and
cashflow requirements and consider that the current and forecast cash resources a￿ sufficient lo
cover the working capital requirements of the Charity for at least 12 months. They have therefore
continued to adopt the going concern basis in preparing their financial slalemenls.
A separate income and expenditure account has not been prepared as the information required by the
Companies Act 2006 is given in the Statement of Financial Activities and in the notes of the financial
ststemenls.
At the lime of approving the accounts, the trustees have a reasonable expectation that the charity has
adequate resources to continue in operational existence for the foreseeable future. In September
2021, the charity had approximately £158,000 of cash available. The trustees have prepared a stress
lest and this confirms that should no further income be re￿ived, (apart from Contracted income and
income from an existing service), the charity is able to meet liabilities as they fall due for at least
another 12 months from the dale of approval of the financial slatemenls. The charity is confident that
further funds will be received by means of grant donations but no account has been taken of this
expectation. The trustees believe that whilst there is uncertainty, this does not pose a material
uncertainly on the charity's ability to continue as a going concern. The trustees therefore believe that
it is appropriate lo prepare the accounts on a going concern basis.
b} Income
All income is included in the $18temenl of financial activities when the charitable company is entitled
to the income and the amount can be quantified with reasonable accuracy. The following specific
policies are applied lo particular categories of income,
Voluntary income is received by way of donations and gifts and is included in full in the
statement of financial activities when receivable.
Incoming resources from charitable activities relate to grants, these are recorded when the
charitable company becomes unconditionally entitled to the grant.
Investment income is included when receivable.
All other income is recorded in the statement of financial activities when receivable.
Government grants are recognised when il is reasonable lo expect that the grants will be
received and that all related conditions will be mel usually on submission of a valid claim for
payment.
Iv)
c) Expenditure
io

AGE CONCERN READING - trading as Age UK Reading
NOTES TO THE FINANCIAL STATEMENTS
For the year ended 31 March 2021
Company No.. 04750114
Expenditure is recognised on an accrual basis as a liability is incurred. Expenditure includes any VAT
which cannot be fully recovered, and is reported as part of the expenditure lo which il relates..
Charitable expenditure comprises those costs incurred by the charitable company in the
delivery of ils activities and services. 11 includes both costs that can be allocated directly lo
such activities and those costs of an indirect nature necessary to support them.
Costs of generating funds comprise the Costs associated with attracting voluntary income.
Governance wsts include those costs associated with meeting the constitutional and statutory
requirements of the charitable company and include independent examiner's fees and costs
linked to the strategic management of the charitable company.
All costs are allocated among the expenditure categories in the statement of financial activities
on a basis designed to reflect the use of the resource. Costs relating to a particular activity
are allocated directly, others are apportioned on the basis of employment costs per activity.
d) Flxed Assets
Fixed assets for charity use are capitalised at cost, (where that cost is £1,000 or higher) when acquired
or market value as determined by the DireclorslTruslees where donated. They are slated in the
financial statements at original cosuvalue less depreciation.
e) Valuation of Investments
Investments in subsidiaries are measured al cost less accumulated impaim)ent.
Q Depreciation
Depreciation of tangible assets is provided in order lo write off each asset over its estimated useful
life. Fixed assets that have been capilalised are depreciated on a 20°/o Straight line basis.
g} Fund Accounting
Unreslricled funds are donations and other incoming reSoUr￿S receivable or generated for the objects
of the charitable company wilhoul further specific purpose and are available as general funds.
Restricted funds are subject to reslriclions on their expenditure imposed by the donor.
h} Investment and Borrowing
The charity's funds are held in commercial banks and building societies. No investment is made in
stocks and shares. Nominated deposit lakers are approved by the Board of Trustees. The charity
does not currently have any borrowings. Should the need arise for borrowings, borrowers would be
approved by the Board of Trustees.
i) Operating Leases
Rentals applicable lo operating leases are charged to the statement of financial activities over the period in
which the cost is incurred.
J) Flnanclal Instruments
The charity only enters into basic financial instruments transactions that result in the recognition of financial
assets and liabilities like trade and other debtors and creditors, loans from banks and other third parties,
loans lo related parties and investments in non-puttable ordinary shares.
Judgements in applying accounting policies and sources of estimation uncertainty
In the application of the Charity's accounting policies, the trustees are required lo make judgements, estimates
and assumptions about the carrying amounts of assets and liabilities that are not readily apparent from other
sources. The eslimales and associated assumptions are based on historical experience and other factors that
ar8 considered lo be relevant. Actual results may differ from these eslimales.
li

AGE CONCERN READING - trading as Age UK Reading
NOTES TO THE FINANCIAL STATEMENTS
For the year ended 31 March 2021
Company No.. 04750114
The eslimales and underlying assumptions are reviewed on an ongoing basis. Revisions lo accounting
estimates are recognised in the period in which the estimate is revised if the revision affects only that period or
in the period of the revision and future periods if the revision affects both current and future periods.
There were no judgement or material estimation uncertainties affecting the reported financial performan￿ in
the Current or prior period.
3 GRANTS RECEIVABLE
Unrestricted
Restricted
Total
2021
Total
2020
Reading Borough Council
Age UK
Anonymous
National Lottery
Robert McAlpine Foundation
Anonymous
Berkshire Community Foundation
Age Concern Regional Support
Reaijing Dispensary Trust
Gel Berkshire Active
Coronavirus Job Retention Scheme
Homeshare
31,816
31,816
32,396
30,816
15,525
10,000
9,913
5,000
3,000
2,145
1,000
1,000
32,396
4,850
4,850
10,489
5,000
10,489
5,000
42,885
41,666
84,551
78,399
4 RESOURCES EXPENDED:
Charitable Expenditure
Charitable
Expenses
Governance
Costs
Total
2021
Total
2020
Stsff
160,001
160,001
172,007
Premises
Office
Other
Independent examiner's fee
17,908
5,358
11,497
17,908
5,358
11,497
2,700
17,567
5,792
27,329
2,400
2,700
194,764
2,700
197,464
225,095
12

AGE CONCERN READING - trading as Age UK Reading
NOTES TO THE FINANCIAL STATEMENTS
For the year ended 31 March 2021
Company No.. 04750114
5 STAFF COSTS
2021
2020
Wages and salaries
Social security costs
Pension contributions
Other costs
1 $3,361
3,965
2,414
261
164,620
3,661
1,793
1,933
160,001
172,007
Avemge he8dcounl of employees in
the year
6.17
7.38
No employee received emoluments of more than £60,000.
None of the Trustees receive any remuneration. No payments12020.' £2621 were made to reimburse the
Trustees for out-of-pocket expenses.
6 TANGIBLE FIXED ASSETS
Equipment
Cost
Balance at 1 April 2020
Additions
3,282
Balance at 31 March 2021
3,282
Accumulated Depreclatlon
Balance at 1 April 2020
Charge for the year
3.282
Balance at 31 March 2021
3.282
Net Book Value
At 31 March 2021
At 31 March 2020
13

AGE CONCERN READING - trading as Age UK Reading
NOTES TO THE FINANCIAL STATEMENTS
For the year ended 31 March 2021
Company No.. 04750114
INVESTMENTS
The following is a subsidiary undertakings of the charity..
Name
Class of Share
Holding
Age UK Reading Trading Limited
Ordinary
100¥0
At the year end, the above-named company had not commenced trading and has reserves of £1.
The registered office of the subsidiary is 42 Portman Road, Reading, Berkshire, United Kingdom, RG30 1 EA.
8 DEBTORS
2021
2020
Prepayments and accrued
income
2,096
4,067
9 CREDITORS
2021
2020
Amounts falling due within ong year..
Other creditors
Deferred income (see below)
Accruals
2,640
5,136
7,956
2,400
5,136
6,824
15,732
14,360
Deferred income
Brought forward
Gmnts released from previous reporting periods
Grants deferred in current reporting period
5,136
15,1361
5,136
5.136
(5,1361
5,136
Carried forward
5,136
5,136
Deferred income is made up of grant income intended to support services provided over 8 12 month period.
10 ANALYSIS OF NET ASSETS BETWEEN FUNDS
2021
General
Restricted
Total
Non-current assets
Current assets
Creditors
153,942
115,7321
4,745
158,687
{15,732)
138,211
4,745
142,956
14

AGE CONCERN READING - trading as Age UK Reading
NOTES TO THE FINANCIAL STATEMENTS
For the year ended 31 March 2021
Company No.. 04750114
10 ANALYSIS OF NET ASSETS BETWEEN FUNDS {CONTINUED)
2020
General
Restricted
Totsl
Non-current assets
Current assets
Creditors
165,294
114,3601
2,039
165,294
{14,3601
150,895
2,039
150,935
11 FUNDS
Restricted
Funds
Balance at
0110412020
Incoming
Resources
Resources
Expended
Transfer to
unrestricted
reserves
Balance at
3110312021
Befriending
Information and
Advice
11,500
111,5001
19,316
119,3161
National Lottery
Gel Berkshire
Active
Homeshare
Happy Feel
Shopping
2,039
12.0391
4,850
5,000
500
500
14,8501
12551
15001
15001
4,745
2,039
41,666
38,960
4,745
Restricted
Funds
Balance at
0110412019
Incoming
Resources
Resources
Expended
Transfer to
unrestricted
reserves
Balance at
3110312020
Minibus fund
Activity Clubs
Befriending
Information and
Advi
National Lottery
1,926
11,9261
8,000
14,645
{8,0001
114,6451
19,316
9,913
119.3161
17,8741
2,039
1,926
51,874
149,8351
{1,9261
2,039
Purpose of the restricted funds
MITnibus Fund
Represents specific donations received to help fund a replacement minibus.
Activity Clubs
Represents grant contributions towards the cost of providing this service.
Befriending
Represents grant contributions from Reading Borough Council plus one other donor towards the cost of providing this
service.
15

AGE CONCERN READING - trading as Age UK Reading
NOTES TO THE FINANCIAL STATEMENTS
For the year ended 31 March 2021
Company No.. 04750114
Information and Advice
Represents grant contributions towards the cost of providing this service.
Get Berkshire Active
Represents grant contribution towards the cost of providing this servi￿.
Happy Feet
Represents grant contribution towards the cost of providing this servi￿.
Shopping
Represents grant contribution towards the cost of providing this service.
Homeshare
Represents grant contribution towards the cost of providing this service.
11 FUNDS (CONTINUED)
Information and AdviTce
Represents a grant contribution from Reading Bomugh Council towards the cost of providing this service.
National Lottery
Represents a grant contribution towards the cost of upgrading infom)ation technology equipment.
Unrestricted
Funds
Balance at
0110412020
Incoming
Resources
Resources
Expended
Transfer between
funds
Balance at
3110312021
Designated
Funds
27,563
121,333
12,7291
1155,2751
24,834
113,377
General
purpose fund
147.319
148,896
147,319
1158,0041
138,211
Unrestrlcted
Funds
Balance at
0110412019
Incoming
Resources
Resources
Expended
Transfer between
funds
Balance at
3110312020
Designated
Funds
27,784
155,760
12211
1175,0391
27,563
121,333
General
purpose fund
138,686
1,926
183,544
138,686
1175,2601
1.926
148,896
The Designated Funds were established to develop existing services and identify new services to increase the income
ofAge UK Reading.
12 RELATED PARTY TRANSACTIONS
During the year the Charity received a £15,000 grant12020.' £15,000) from Age UK as payment to Age UK Reading for
being part of the Age UK Brand Partnership.
16