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2021-03-31-accounts

Trustees'
and Directors'
Report Page
2-13
Statement ofTrustees' and Directors' Responsibilities 14
Independent
Examiner's
Report 15
Statement of Financial Activities 16
Balance Sheet 17
Notes tothe Financial Statements 18-33

The financial The financial The financial statements statements statements comply
with the Charities
comply
with the Charities
comply
with the Charities
Act 2011, the Companies Act 2011, the Companies Act 2011, the Companies Act 2011, the Companies Act 2006, the 2006, the Memorandum Memorandum and
Articles of Association, and Accounting
and
Reporting by Charities: Statement of Recommended Practice
(SORP), applicable to charities
preparing
their
accounts in accordance with the Financial Reporting Standard
applicable in the UK and Republic of Ireland (FRS 102)(effective 1 January 2015).
REFERENCE AND ADMINISTRATIVE
INFORNIATION
Charity number: 1102353
Company number: 4984410
Authorised &regulated by the Financial Conduct Authority
FRN:
617548
Registered office: Woodgate
Chambers
70Woodgate
LOUGHBOROUGH
Leics, LE112TZ
Trustee Directors (at the date ofthis report):
Neil Patrick Chair
Michael
Duggan
Michael Higgs Hon. Treasurer
lain Kirtley
Roderick Pearson
Company Secretary: lan Dennis
Senior management team:
lan Dennis Chief Officer
Paula Tobin Deputy Chief Officer/Operations Manager
Independent
Examiner:
Helen Harrison
MAAT
CBS (Accounting) Limited
Oak Business Centre
79-93Ratcliffe Road
Sileby
LOUGHBOROUGH
Leics LE127PU
Bankers: The Co-operative Bank p.l.c.

Neil Patrick (Chair)
Jean Anderson Resigned 31 March 2021
Andrew Bate Resigned 1 May 2020
Ann Brass Resigned 19August 2020
Steffan Burge Appointed 10December 2020
Michael Duggan
Janette Halliday Appointed 10December 2020
Ada Harrop
Michael Higgs (Hon Treasurer)
lain Kirtley Appointed 10December 2020
Roderick Pearson
Tricia Wray
Subsequent
tothe year-end,
the following trustee directors have resigned:
Ada Harrop Resigned 7April 2021
Janette Halliday Resigned 10May 2021
Tricia Wray Resigned 5August 2021
Steffan Surge Resigned 31August 2021

Note Unrestricted Restricted Total Unrestdicted Restricted Total
Funds
5
Funds
5
2021f Funds Funds 2020f
Income from:
Donations
8 gifts
5,957 5,957 5,586 5,586
Charitable
activities
63,928 169,678 233,606 80,444 140,224 220,668
Investment
income
410 410 303 303
Other 5,261 5,261
Total income 70,295 169,678 239,973 91,954 140,224 231,818
Expenditure
on:
Charitable
activities
9, (54,486) (172,916) (227,402) (85,860) (143,913) (229,773)
10,11
Total expenditure (54,486) (172,916) (227,402) (85,860) (143,913) (229,773)
Net income I 15,809 (3,238) 12,571 5,734 (3,689) 2,045
(expenditure)
before
exceptional
item
Exceptional
item
8 3,251 3,251 6,161 6,161
Movement
on
defined
benefit
pensions
scheme
funding
obligation
Net income forthe year 19,060 (3,238) 15,822 11,895 (3,689) 8,206
Transfers
between
funds (4,298) 4,298 (4,106) 4,106
Net movement
in funds
14,762 1,060 15,822 7,789 417 8,206
for the year
Reconciliation
offunds:
Total funds brought 32,475 5,942 38,417 34,909 5,517 40,426
forward (2020:as
previously
reported)
Prior period adjustment (9,280) (935) (10,215)
Adjustment
to
transfer (943) 943
between
reserves
Total
Funds
brought
17b 32,475 5,942 38,417 24,686 5,525 30,211
forward (2020 restated)
Total
funds
carried 17a 47,237 7,002 54,239 32,475 5,942 38,417
forward

As at 31 March 2021
2021 2020
Note F
Fixed assets
Tangible assets
Current assets
Debtors 13 10,604 19,744
Cash at bank and in hand 20 111,087 67,925
121,691 107,669
Liabilities
Creditors:amountsfallingduewithinoneyesr 14 (16,313) (16,313) (16,662)
(16,662)
Net current assets 105,378 91,007
Creditors:
amounts
falling due after more
than one year
Provision for liabilities 15 (18,000) (16,200)
Net assets before defined benefit pension 87,378 74,807
liability
Defined benefit pension funding liability 16 (33,139) (36,390)
Total net assets 54,239 38,417
Funds ofthe charity
Unrestricted
&
designated
funds before 17 80,378 66,865
pension reserve
Pension reserve (33,139) (36,390)
Unrestricted
and designated
funds 47,237 32,475
Restricted funds 17 7,002 5,942
Total charity funds 54,239 38,417

4
Donations
and legacies
4
Donations
and legacies
4
Donations
and legacies
4
Donations
and legacies
Unrestricted Restricted Total 2021 Unrestricted Restricted Total2020
6 6 6
Donations
and ggts
5,957 5,597 5,586 5,586
Note that donations
including
GIRAid tax recovery where appropriate.
5
Income from charitable
activities
Grant and contract income Unrestricted Restdcted Total Unrestricted Restricted Total
receivable for charitable 2021 F E 2020
activities. 6
Chamwood
Borough Council
Core advice 62,428 62,428 62,428 62,428
Money Advice 28,561 28,561 28,500 28,500
Homelessness
support
23,052 23,052 23,000 23,000
Welfare Benefit 4,414 4,414
Armed Forces Covenant 13,174 13,174
Leicesters hire County Council
Core advice 48,220 48,220 48,220 48,220
Covid 19Recovery Grant 16,790 16,790
Round
1
Covid 19Recovery Grant 533 533
Round 2
Leicesters hire
&
Ruiland 1,954 1,954
Community
Foundation
- Training
National
Citizens Advice
Help to Claim service 24,895 24,895 24,246 24,246
Energy Best Deal /Advice 4,800 4,800 6,600 6,600
BEISRemote Working 3,620 3,620
Other 632 158 790
Shepshed
Town Council
9,500 9,500 9,500 9,500
Intelligent
Energy
2,409 2,409
Syston &District Volunteer Centre 1,801 1,801
Total
income
from
charitable 63,928 169,678 233,606 80,444 140,224 220,668
activities
6
Investment
income
Unrestricted Restricted Total Unrestricted Restricted Total
6 2021 6 2020
F E
Interest received 410 410 303 303
7
Other Income
Unrestricted Restricted Total Unrestricted Restricted Total
6 5 2021 E 6 2020
6 6
Sundry
rental income
5,261 5,261
Proceeds of insurance
claim
Total Other Income 5,261 5,261
22

As identified
in Note 3, and detailed
in Note
As identified
in Note 3, and detailed
in Note
16, the company 16, the company 16, the company is unable to identify its liabilities for the defined its liabilities for the defined its liabilities for the defined benefit benefit
pension
plans and treats them as a defined
contribution scheme and charges the deficit funding to the Statement of
Financial Activities to reflect the costs adising from the membership
ofthe
plans. However,
the Trustees evaluate
the
obligation
in relation to the scheme liabilities and
include certain discount adjustments and actuarial adjustments
when establishing
the liability. Changes
in this obligation are treated as an exceptional item.
2021 2020
6
Deficit contributions
paid
5,598 5,434
Unwinding
of discount —finance cost
(856) (579)
Re-measurement
of
liability
—Gain
/ (Loss) arising from a change in 1,491 1,306
assumptions
Re-measurement
—Gain
/ (Loss) arising
from amendment to contribution
schedule
Total exceptional
gain
3,251 6,161
9
Net incoming
resources forthe year
2021 2020
E
This isstated after charging:
Operating
leases —land and buildings
25,000 25,000
Operating
leases —other (photocopier)
580 594
Independent
Examiners'
remuneration:
- Independent
Examination
fee
2,400 2,400
-Overprovision
of prior year Independent
Examination fee (1,650)
- Other services (accountancy
advice
and payroll services) 1,368 1,368

2021 2021 2020 2020
Full Time Head Full Time Head
Equivalent Count Equivalent Count
The average number of paid employees analysed by
function:
Advice workers
Key management
and support staff
personnel
4.0
1.6
8.0
2.0
3.6
1.6
7.0
2.0
Total 5.6 10.0 5.2 9.0

11Employees (continued)
2021 2020
F E
Employment costs
Wages and salaries 128,547 131,833
Social security costs 5,169 6,248
Other benefits —childcare vouchers 240 1,066
Pension costs —defined contribution schemes 6,256 5,763
Other pension costs- defined benefit schemes- SVSPS (see note 17a) 5,587 6,228
Other pension costs —defined benefit schemes —Growth Plan (see note 17b) 11 30
145,810 151,167

Debtors
2021 2020
E
Trade debtors 6,127
Prepayments 7,431 7,425
Accrued income 3,173 5,767
Other debtors 425
10,604 19,744
Creditors:
amounts
falling due within one year
2020 2020
E E
Trade creditors 3,182 1,507
Taxation and social
Deferred income *
security costs 1,992
2,953
1,087
6,176
Accruals 7,652 7,373
Pension contributions 534 519
16,313 16,662

this fu
paid,
nding
shorffall, the trustees
and t
in combination
from all employers,
he participating
employers
have
tothe scheme as follows:
ag reed th at additional co ntributions
Total deficit contributions
based on
30Se tember 2017valuation
From 1 April 2019to 30September 2026: 91,404,636 per annum
(payabie
monthly and increasing by 3%each
year on 1stApril)
From 1 April 2019to 30September 2027: F136,701 per annum(payable monthly and increasing by 3% each
year on 1stApril)
past and present)
with the Tr
ustee; the company
is not one ofthose em
ustee; the company
is not one ofthose em
ustee; the company
is not one ofthose em
ustee; the company
is not one ofthose em
pl oyers.
Tote!deficit contributions based on 30Se tember 2014valuation
From 1 Apriil 2016to 31 October 2029 61,323,116per annum (payable monthly and increasing by 3%each on
1tApril)
Fram 1 April 2016to 30September 2031 6292,376per annum (payable monthly and increasing by 3%each on
1stApril)
From 1 April 2016tc30September 2031 637,475 per annum (payable monthly)

Trustee has asked the participating
em
ployers

to pay additional
contribu
tions
to
the sche me as fo llows :
Total deficit contributions
based on
30Se ember 2017valuation
From 1 April 2019to31 January 2025 511,243,000 per annum
on 1stApdii)
(payable monthly and increasing by 3%each
Unless a concession has been agreed with the Trustee the term to 31 January 2025 applies.
Total deficit contributions
based on
30Se mber 2014valuation
From 1 April 2016tc30September 2025: r12,945,440 per annum
on 1stApril)
(payabie monthly and increasing by 3% each
From 1 April 2016tc30September 2028: F54,560per annum
(payable
monthly
1stApdil)
and increasing by 3%each on
31 March 2021 31 March 2020
% per annum %per annum
Rate ofdiscount 0.66 2.53

17 Movement
in Fun
17aCurrent year
ds
Balance at Income Expendit Transfer Balance at
31stMarch ure between 31st March
2020 funds 2021
E
Unrestricted
funds
General Funds 60,865 70,295 (51,235) (14,716) 65,209
Pension
Fund
(36,390) 3,251 (33,139)
Total General funds 24,475 70,295 (51,235) (11,465) 32,070
Designated
fund—
8,000 8,000 16,000
Equipment
Total Unrestricted
funds
32,475 70,295 (51,235) (3,4651 48,070
Restricted funds
Charnwood
Borough Council
44 28,561 (28,929) 324
—Money Advice (a)
Charnwood
Borough Council
4,414 (5,247) 833
—Welfare Benefit (b)
Charnwood
Borough Council
3,339 (3,339)
—Covid Recovery Grant (c)
Charnwood
Borough Council
4,211 23,052 (31,434) 4,171
—Homelessness
Prevention
(d)
Citizens Advice - Energy 4,800 (2,331) (2,469)
Best Deal (e)
Citizens Advice —Help to 24,895 (29,697) 4,802
Claim (f)
Citizens Advice- BEIS 3,620 (2,776)
Remote Working
Fund
Leicestershire
County
(g) 15 48,220 (43,833) 4,402
Council —Core Advice (h)
Leicestershire
County
Council —Signposting and
Community
Support (i)
Leicestershire
County
16,790 (9,516) (7,274)
Council —Covid Grant
Round
1 (I)
Leicestershire
County
533 (487) 46
Council —Round 2(k)
Leicestershire
&
Rutland
1,954 (2,962) 1,008
Community
Foundation
Grant re Training
(I)
Shepshed
Town
Council—
1,664 9,500 (12,365) 2,903 1,702
Outreach
(m)
Total Restricted funds 5,942 169,678 (172,916) 4,298 7,002
Total funds 38,417 239,973 (224,151) 54,239

17bPrior year
Balance at Prior Balance Income Expenditur Transfe Balance
31stMarch period at 31st e I' at 31st
2019(as adjustmen March betwee March
previously ts (net of 2019 nfunds 2020
reported) transfers) (restate
d) f
Unrestricted
funds
General Funds 77,460 (10,223) 67,237 91,594 (79,699) (18,267) 60,865
Pension
Fund
(42,551) (42,551) 6,161 (36,390)
Total General funds 34,909 (7,884) 24,686 91,594 (79,699) (12,106) 24,475
Designated
fund—
8,000 8,000
Equipment
Total Unrestricted 34,909 (10,223) 24,686 91,594 (79,699) (4,106) 32,475
funds
Restricted funds
Charnwood Borough 186 (186) 28,579 (28,535) 44
Council —Money Advice
(a)
Citizens Advice - Energy 6,600 (4,493) (2,107)
Best Deal (e)
Citizens
Advice
—Help 30 30 24,246 (25,895) 1,619
to Claim (f)
Chamwood Borough 3,585 3,585 23,079 (22,453) 4,211
Council —Homelessness
Prevention
(d)
Leiceste rehire County 30 (15) 15 48,220 (50,208) 1,988 15
Council —Core Advice
(il)
Leicestershire County 8
Council
—Signposting
and Community Support
(i)
Shepshed
Town
Council 1,678 209 1,887 9,500 (12,329) 2,606 1,664
—Outreach
(m)
Total Restricted funds 5,517 8 5,525 140,224 (143,913) 4,106 5,942
Total funds 40,426 (10,215) 30,211 231,818 (223,612) 38,417

Fund Descriptions
General Funds
These are the accumulated
unrestricted
funds ofthe charity.
Pension Fund
The pension
reserve
represents
the discounted
liability
of the committed
contributions to the multi-employer
pension schemes.
Designated
Fund —Equipment
The Trustees
resolved
to establish
a designated
fund to build
a reserve to fund the ongoing replacement of IT
equipment
that has been expensed,
rather than capitalised
and
depreciated.
Restricted
Funds
(aj Charnwood
Borough Council- Money Advice
This funding
from the Borough
Council
is outreach
funding
to enable the charity to provide debt advice at our
offices. This service is provided
by specialist,
paid, advisers.
(bj Chamwood
Borough Council —Welfare Benefits
This short term funding
was for a staff member
to improve
the uptake of welfare benefits in the borough during
the Covid-1 9pandemic.
(cj Chamwood
Borough Council- Covid Recovery Grant
This grant was to assist with funding
of additional
health and safety requirements
during the Covid-19 pandemic.
(dj Chamwood
Borough Council- Homelessness
Prevention
This project, funded
through
Charnwood
Borough Council is
to assist clients in debt and prevent homelessness in
the borough. Specialist, paid, advisers
deliver this service.
(ej Citizens Advice —Energy BestDeal Extra
This funding,
through
national
Citizens Advice
is to provide
clients with energy advice, especially to those clients
in fuel poverty.
(fj
Citizens Advice- Help to Claim
This funding
from the DWP, through
national
Citizens Advice
is to support people to make their initial claim for
Universal
Credit and is delivered
by a paid, generalist,
adviser.
Citizens Advice —BEISRemote Working Fund
This funding
from BEIS, through
Citizens
Advice
nationally,
was to fund additional
equipment
and software to
accelerate the working
from home of staff and volunteers
during
the Covid-19 pandemic.
(gj Leicestershire
County Council —Core Advice
This funding
from Leicestershire
County Council is to support
the charity's core generalist advice service.
(hj Leicestershire
County Council —Signposting
and Community
Support Service
This funding
is to provide for additional
casework to clients with
debt issues who may be in a crisis situation. This
project has completed.
(ij
Leicestershire
County Council —Covid Grant Round
1
This funding was to support
the initial efforts in remote working
and to provide grant support where the charity lost
income. This funding
is now completed.
((j Leicestershira
County Council —Covid Grant Round
1
This funding was to support
health
and safety measures
at outreach offices.
Ik) Leicestershire
&Rutland
Community
Foundation
This
funding
was to support
additional
training
during
the Covid-19
pandemicfor
staff,
volunteers and new
trainees.
(lj
Shepshed
Town Council —Outreach
This funding
from Shepshed
Town Council
is continuing
funding
for the Shepshed outreach, which operates twice
aweek. This funding
supports a paid generalist
adviser.
During
the pandemic the outreach was closed but the
staff member
involved
was deployed
on the telephone
support and this included
Shepshed residents.

Unrestricted Restricted Total 2021 Unrestricted Restricted Total 2020
8 F f 5
Fund balances at 31 March
are represented by:
Tangible fixed assets
Net current assets 48,070 6,169 54,239 32,475 5,942 38,417
Total 48,070 6,169 54,239 32,475 5,942 38,417

Property Other
2021 2020 2020 2020
8 5
Within one year 12,500 12,500 346
Between two and five years 1,541
After five years
The company currently occupies its Loughborough offices under a 'tenancy at will' whilst the new lease
arrangement is finalised.

2021 2020
5
Cash at bank 26,000 32,754
Cash on deposit at Building Society 85,000 55,000
Petty cash 87 171
Total cash and cash equivalents 111,087 87,925
21 Financial Instruments
At the balance sheet date the Charity held the following financial 2021 2020
instruments:
8 f
Financial assets measured
at amortised
cost
Trade debtors and Accrued income 3173 11,894
Cash at bank, building society and in hand 111,087 87,925
Financial liabilities at amortised cost
Creditors 3,182 1,507
Accru ala 8,186 7,892
Financial liabilities at fair value through income or expenditure
Provisions 18000 15200