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2021-03-31-accounts

Charity Registration No. 1102022 Company Registralion No. 04923990 (England and Wales) ONSIDE INDEPENDENT ADVOCACY ANNUAL REPORT AND FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021

ONSIDE INDEPENDENT ADVOCACY LEGAL AND ADMINISTRATIVE INFORMATION Trusteès C A Chapman R C Aldtidgè JBLong J W Hildred D Wdtton C Wlson B Nurse J Gane N lQrk (Appointed 12 April 20211 (Appointed 12 April 20211 (Appointed 24 May 20211 (Appointed 24 May 20211 Secretary JBLong Charlty number 1102022 Company numbèr 0492YJg) Principal addrèss Williamson House 14 Chades Street Worcester IM112AQ Registered office Williamson House 14 Charfe5 Sti&t Woicester WR12AQ Auditor Kendall Wadley LLP mereVa￿ House 27 Sansome Walk Worcester R1 INU Bankers National Westminster Bank Pk 1 The Cross Vvorcester WR13PR CAF Bank 25 Kings Hll Wesl ma￿Ing Kent ME19 4JQ

ONSIDE INDEPENDENT ADVOCACY CONTENTS Pag• Trustees, report Statement of Trusteès, reSpOn￿billt Independent auditorfs report 8-10 Slalement of financial activilies Balance sheet 13-14 Statement of cash flows 15 Noles to the finanaal slatements 16-34

ONSIDE INDEPENDENT ADVOCACY TRUSTEES. REPORT (INCLUDING DIRECTORS. REPORD FOR THE YEAR ENDED 31 MARCH 2021 The trustees present their report and finanaal statements for the year ended 31 March 2021. The accounts have been prepared in accordance with the acu*unting policies sel out in notè 1 to the accounts and comply with the charity's Mernoiandum and Articles of Assoc4ation dated 7 October 2003. which was updated and approved at the AGM. 17 September 2014, the Companies Act 20(￿ and 'Accounting and Reporting by Charities.. Statement of ReC￿MMènded Practice applicable to charities preparing their accounts irt accordance with the Financial Reporting Standard applicable in Ihe UK and Republic of Ireland IFRS 1021" (as amended for accounting periods commenong from 1 January 20191. Objèctives and octivitie$ Charitabl• obJocUv•s The objectives of the Charity are to Promote the relief of people, who thfough disability or ill health are unable. without assistsnce. lo obtsin their full rights and piiwleges as (itEens. Key strategiès thin a changing ènvironment of reduced funding and ¢wtt)acks in $wvicÈs, maintain effective, high quality se￿l¢e5 provisi(Ki Positwjn the organisation as a IIK)ught leader in relation lo ils knovledge and expertise EX￿or& opportunities lor new and addrfional senti￿S thal are compatible with OUT Core skills Continue lo devekTrp ¢omm8rcial acIMt￿S and social enterprise to generale unrestriclad lunds Continue to raise the profile of (h)side to S￿re community sponsorship and support Prowde a volunteer team resource that supports the needs of the organisatK¢n and the changing enviionmènt

ONSIDE INDEPENDENT ADVOCACY TRUSTEES. REPORT (INCLUDING DIRECTORS. REPORT) (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2021 Aim¥ and objèetiva for thè yèar The main objectives for the year ending 31 March 2021 were: 1. Use Onslde experience and knowledge to influe1￿e polw and $lralegy 2. Be recognised as the leading provider of rekvant seNicEs and as the "go to" organisation for vulnerable people laang unfairness, inequality and exdusion 3. Ensure Onside infrastructure. resource5 and systems effecfwely support new and expanding services 4. Continue to support staff and vohjnteers as we namgate the impact ol thè par￿e￿i¢ arhd ￿ntInuIng restrictions 5. Implement the new PLUS service whilsl adapting the model within th8 u)nstraints of Covid 6. Conltnue lo itnplement and grow Social PrewitM"ng and Wellbeing 5eJvice5 across Worcestershire in partnership with Primary Care Netsyorks IPCNS) 7. Implement a new management Structu￿ to meet the needs of an èxpanded otgani5alion and ensure the culture and elh05 of the organisalion is one where all staff and volunleers feel valued and engaged 8. Significant recruttment campaign lo staff the expanding Wellbeing service5 9. Implement a new HR System and review IT and tekphony needs to reflect the growth in the organisation 10. Review Onside database and idenbfy and pr￿Ure a new CRM system Public benefit compliance The Trustees confirm that they have complied with Ihe duty in seclion 4 of the Charitiès Act 2011 lo have due regard to the Charity Commission's general guidance on public benefit,'Charities and Public Benefit,. Invèstmènt powèrs UndeT the Memorandum and Artide5 of Asso¢iab"on. the tru5tee5 have the power to invest the fvnds of the charity as they think fil. The truslees, having regard lo the liquidity requirements of operating Ihe charrty have maintained ￿ndS in an interest bearing bank reserve accounL Usè of voluntears In the year ending 31 March 2021, 196 volunteeis {2020- 20B volunteer5} PTowded ovei 2.352 houis of direct 5UPPOrt lo vulnerable and disadvantaged people. The charity recognises and values the enomious contribuijon made by volvnteers and takes this opportunity to say how much their continuing support is appreciated.

ONSIDE INDEPENDENT ADVOCACY TRUSTEES. REPORT (INCLUDING DIRECTORS. REPORT) (CONTINUED FOR THE YEAR ENDED 31 MARCH 2021 Achievemttnts and perfomianc• The beginning of this financial year coinoded with Ihe firsl lockdown of the pandefflic. As such, Onside needed to quickly change it's working methods from being based irb oifices and Carrying out many ol its activities face to face. to delivering seNces remolely- online or by lelephone. This meant staff largely had to work from horne. Desplte this being a significant challenge. we achieved these changès quickly and effectivety with all our staff working hard to support service users in 8 new and pre*70usly unknown lod(down world. We operaled a duty manager systèm to visit the office daily to collect post, deal with serveis etc. We embraced MS Teams and Zoom for online meetings and worked to ensure staff were supported to deal with all of these sudden d)anges and the isolation of working from home. This change in working practices lasted for virtually the whole of thÈ 2020121 yèar. Al the same lime as manging the response to the pandemic Onside continued to grow. In particular. through Ihe expansion of Wellbeing Services in partnership with Primary Care Nefv40rks. This meant recruiting additional managers as well as staff delivering Ihe services and working Wrth partner agencies. A Covid Planning group guided the LKganisalion throughout this period. assessing the risks as lockdowns came and wènt and rules changed. constantly evaluating the impacl and safety for all 51aff. volunleeTS and seNce uws. Mix Café was significantty impacted by the restrictions in place foi the hospi¢alily sector and spent a considerable part of the year dosed lo the public and wrth staff on furfough. There were howevei opportunities to SUp￿rt the local communrty. particularty in the provision of meals foT vulnerable children during thè s(thod hoh'days. During Ihe year. Onside's amazing stall team grew from 60 emptoyees to 130. This is a staggering achievement given the pandemic and restrictions fequiring all the usual recruitment processes to be adapted to work in an online workl. We also took a significant decAsion lo pui¢hasÈ ouc premises and began the process of looking for a potential new sitè lo take us forward inlo 2022. We SUc￿SsfUl￿ developed and established the PLUS senri￿. supporting those who are lonely and isolated to increase their so¢ial wnnections and links with their local ¢ommunities, wth an adapted model in response to CovKi and the reslrth"i)ns wè all had to observe. Onsidè prowded SLtpport to the wider NHS efforts throughout Cowd induding enhanced support lo very vulneratAe patients and wthin the roll oul of the vaccination programmes across Worcestershire. We recruited new people to our our managemenl team lo meet the [￿d& of 3 significantty larger organisation. The new 'Acce55 Hub, was successfully implemented to be a more effeclive ffirst point ol contact for anyone contacting the organisation and directing and dealing with enquiries and refefrals in a more efficient and timely mannèr.

ONSIDE INDEPENDENT ADVOCACY TRUSTEES, REPORT (INCLUDING DIRECTORS, REPORTI ICONTINUED) FOR THE YEAR ENDED 31 MARCH 2021 A new HR system was embedded ac¥05s the organisalion. enabling an effiaent electronic syslem for the management and recording of annual leave and absence, along wlh improvemènts to CO1￿CtIng and storing staff and volunteers personal and employment information. The procurement process was completed for the idents"fication of a new CRM system and the development and implemet)iation process began. A new partnership was sel up wlh Sl Ri¢*ards Hospice with Onside as their mental heatth partner in a prestigious Worcester wide evenl to be held in Summer 2021. Onside partnerèd with a number of PCNS in the development and implementation of a new Care Co- ordinalor semce. Onside was successful in the competitNe retender pr￿sS for Ihe HerefordshirèAdvocAcy contracl. Work began on the development of Children arKI Farnilies wort within our Wellbeing services. Onside successfully set up Communty Mental Heatth Link provision as part of the Transfomation of Mental Services wrth partners Springfield Mind. WAC and He￿f0rdshile Mind. Financial review During the year income exceeded expenditure by £389,942 (2020.. income exceedèd expendrturè by £54.9441 giwng total ftjnd balances al 31 March 2021 of £574.343 12020". £184.4011. This induded ￿sth"cted funds of £7.21012020'. £3.6201 and designated (unds of £235.1]00 {2019.' £nill. Reserves policy The Trustees aim lo hold sufficient reserves to cover the financial and operational risks of thè charitiès, etivities. At the minimum, we will a￿ayS hold suffi(ient reserves in realisable IOTM to cover the 51alulory requirements in respect ol Tedundancy payments lo staff and contractual agreements. such as lease of premises. Our currenl level ol tree reserves is £301.51212020'. £159.7521. Whilst (his adequately covers the expected exposure on closure, the Trustees remain committed to growing the level of free reserves over the next Iwo to thrèè yèars tr> prowde further cover lor thè main risks and providè s¢ope lo expk)ie new opportunities. The level of reserves 15 monrtored reguiarty by the tru51ee5 and the reserve pohcy 15 reviewed annually alongside the budget preparation process. Notes 19, 20 and 21 set out detwls of the various frjnds and an anatysis ol the assets attributable to them. Thèse assets are sufficient to meet the charitys obligations on a fund by fund basis. Rlsk managèm•nt The Iruslees regularly assess the the risks lo which the charity is ext)osed. and are satisfied that processe5. syslerns and actions are in place to mitigate exposure to Ihe rnaior risks.

ONSIDE INDEPENDENT ADVOCACY TRUSTEES, REPORT {INCLUDING DIRECTORS. REPORT) (CONTINUED FOR THE YEAR ENDED 31 MARCH 2021 Plan¥ fort￿ futur• In 2021r22 one ol Onside's key pr•)rities is to consolidate the achievements and growth of the past three ye815. As we ¢ome through the pandemic we are caiefully managing the organisation back to a new "normal-. which 15 like￿ to bè significantly differenl from pre-pandemic tsmes. We are also working hard lo support slafl post lockdown ensure they are effeclivety supported and engaged as valued members of our Onside famity. We are looking to purchase new office accommodatK&n which wli I gNe us bolh a suslainable assel and promde improvements in meeting the needs of our growing stsff team and improving ac£Es5 to our serwces. We want lo see Onside continue lo be rèctsgnised as a leader in social care and lo look for furthei new opportunities for growth when the time 15 nght and opp(Hlunities arise. We will be managing the Countywiile rom OLrt of the Cornmijnrty Mental Health Link Worker service in Worcestershire. We will develop, with OUT Partner Action foT Chrldrèn, a pfogramme WTthin secondary schools ir7 Worcestershire to support the welllping and mentsl heaNh of chihjren and young people. We will set up and roll out a short-term expansion lo the Lifestyle Advisor servKe designed to lackle issues around weight management. We will implement the imptovéments changes lo Ihe Herefordshire Advocacy u)ntract to rnclude working wilh new partners in expanding and devÈk)ping the offering of advocacy setVi¢Xs Iri He￿f0rdsh1re. Structure, govèmaneè and management Governing document The d)arity is a company limited by guarantee and 15 govemed by its Memorandum and Atb"(s ofAssoryalion dated 7 October 2003 which was updated and approved al the AGM. 17 September 2014. Tn￿tee$ The trustees, who are also the directors for the PUTF)se of company law. who served during the year were.. C A Chapman A F Robinson R C Aldridge J8Long J W Hildred l E Jarvis D Walton C Wlson B Nurse J Gane N Kiik (Resigned 31 August 20201 (Resigned 22April 2021} (App￿nI¢￿ 12 April 20211 (Appointed 12 April 20211 IAppointe(124 May 20211 (Appointed 24 May 20211 Recruitment and appointment of trustees The company shall have a Board of Trustees compriwng not less than three and not more than eleven persons elected by and from Ihè Members at the Annual Gener￿ Meebng. Al every Annual General Meeting all elected and C￿Opted Boaid members shall retire from officè. Retiring Bo8rd members shall be eligible for r&eledion or fijrther c￿0p￿On subject lo a Ma￿m￿rn period tsf sèrvice of five years or five consecutive temis. such person5 will be eligible to stand for re-eleclN)n after J break of least one year. This period can be extended at ihe discrebon of th8 trustees.

ONSIDE INDEPENDENT ADVOCACY TRUSTEES. REPORT (INCLUDING DIRECTORS. REPORT) (CONTINUED FOR THE YEAR ENDED 31 MARCH 2021 Tralning and Induction TnJ5tees are recruited frown rnembw5 and volunteers and through advertising wilh appropriate charrty organi581ions and local business [}e￿Orks. There is a ckarly defined procedure for recfurtment and appointment including informal meetings, altendance at a Board meeting and a lom)al intèM8w. Once references are checked, new trustees are co-opted 01 1￿Minated at a General meelng. An induction programme is providèd and on90ing training is available Organlsatlonal $tru¢ture The business of the Company shall be rnanaged by the Board of Trustees who may exercise all such powers of the Company as may be exerased and done by the Company and as are not by statutè or by these articles required to be exercised or done by the Company in a General Meetsng. The Board of TTU51ee5 delegate the day lo day running of the charTty to appointed Chief Executive Officèr, K. Harvey. Rates of pay for all staff and key management persmnel are set by the board. Related parties The ¢harity does not co-oper*e with any tharity or organis8lion deemed to be a related party in pursuit of its charitable objectives. Auditor A proposal will be pul lo members thal ¢ompelrtive quotes are sought for the appointment of auditors. including from Kendall Vvadley LLP. Disclosure to auditor Each of the trustees has confimed that there is no infom3tion of which they are awa￿ which is Televanl lo the audit, but of whith the auditoF is unawaie. They have further confirmed that they have taken appropriate steps lo identify such relevant information and to establish that the auditors are aware of such infom)ation. This report has been prepared in aC￿rdance wrth the speaal provisKJns relating to small companies within Part 15 of the Companies Act 20C6. alf of the board of trustees R CAldridge Chairrnan Dated.. 20 Seplember 2021

ONSIDE INDEPENDENT ADVOCACY STATEMENT OF TRUSTEES, RESPONSIBILITIES FOR THE YEAR ENDED 31 MARCH 2021 The trustees, who are also the directors of Onside Independent Advocacy foT the purpose of company law, are rèsponsible for preparing the Trustees, Report and the accounts in accordance wrth applicable law and Untted Kingdom Accountoig Standards (United Kingdom GefieraI￿ Accepted Accounting Practi￿1. Company law requires the trustees to prepare accounts I(￿ each finarri81 year whth gNe a tnje and fair view of the 51ale of affairs of the charity and of the incoming resour¢e$ arKI appli(xlion of resources, including the income and expendiluTe. of the ¢h81ilable company for Ihat ye￿. In preparing these accounts. Ihe trustees arè raqUI￿ to= - select suitable accounting poliues and then apply them consistently., - observe the melhods and prinaples #i the Charities Statement of Re(x)mrnended Prath'ce (20051.. make judgements and eslimale5 that are reasonablè and FWLthnl- slate whether appk'cable UK Aoxunting Slandatd$ hav8 been followed. subiecl to any material departuies disclosed and èxplained in the accounts. and prepare the a¢¢ounl$ on thè going cOr￿ern basis unless rt is inappropriatè to presume thal the tharily will continue in operation. The trustees ale responsible for keeping adequate accovnling records that discjose with reasonable accuracy at any titne the finanaal position of Ihe charhty and enable them to ensLtre thal the account5 cornply with the Companies A¢t 2006. They are also responsible for safeguardin9 the assets of Ihe chaiity and hence foi taking reasonable slep5 for thè prevention and detection of fraud and other irregularities.

ONSIDE INDEPENDENT ADVOCACY INDEPENDENT AUDITOR'S REPORT TO THE TRUSTEES OF ONSIDE INDEPENDENT ADVOCACY Oplnlon We have audited the financial staternenls of Onside Independent Advocacy (the 'charity'l for the year ended 31 Marth 2021 which comprise the statement of financial activrties. the balance sheet, the statement of cash flows and the notes lo the finanejal statements, induding significant accounting policies. The financial reporting framework that has been applied in their preparalion is applicable law and United Kingdom Accounting Standards, including FRS 102 The Financial Reporting Standard applKable in the UK and RepublK of Ireland (United Kingdom Generally Accepted Accounts'ng Pract￿). In our opinion. the financBI statements.. give a true and fair view ol the state of the charitable compan¥s affairs as a131 March 2021 and of ils incoming Te50urces and appl￿110￿ of resouices. for the year then ended.. have been properly PTepared in accordance wtth Unitèd lfj"ngdom Generalty Aixxpled Aixxjunting Practice" and have been wepared in accordan￿ with the requirements ofthe Companies Act 20(￿. Basis for opinion We conducted our audrt in accordan￿ with International Standards on Auditing IUKI IISAS IUKII and applicable law. Our responsibilities under those standards are fvrther described in the Auditorfs ￿SponSIbl11t1eS for the audit of the financial statements section of our report. We are independent of ihe charity in accordance with the ethical requirements that are relevant to our audit of thè finan(xal statèmènts in the UK. induding thè FRC's Ethical Standard. and we have fulfilled our olher ethic81 iespon5ibiltb.es in accwdance with these requiTement5. We bèlièv8 that thè audit eviden￿ we have obtained is sufficaenl and appropriate to provide a basis for our opinHJn. Conclusions relating to going con¢em In auditing the financtal slatements, we have conduded that the Trustees. use of the going concem basis ol accounting in Ihts prepaialton of thè finanoal statements is appropriate. Based on the work we have perfornied, we have not idenlffied any material uncertainties relating to events or conditions that. individually or collectively, may cast significant doubt on the charity's ability to continue as a going con￿rn lor a period of at ￿ast twelve months from when the financial statements aTé aUth0ri5ed ft>r 155ue. Our responsibilitses and the responsibilbties of the ITUStees with respecl to going o)ncem are described in ihe relevant sections of this report. Other inforniation The othei information comprisès thè infomation includèd in the annual report olher than thè financial slalemenls and our auditorfs report Iheyeon. The Iruslees are responsible for Ihe other information contained within the annual report. Our opinion on the financial statements does not cover the oiher inforniation and we do not express any form of assurance condusion thereon. Our responsibility is to read the other information and, in doing so. considei whèther the other Tnformation is materially inconsistent wtth the finan￿al statements or our knowledge obl8ined in the course of the audit. or otherwise appèars to be materially misstated. If we identify such material inconsistencies or apparenl material misstatements, we are required to determine wheiher this gives rise to a material misstatemenl in the financAal statements themselves. If, based on the work we have performed. we Condude th* there 1$ a material misstatement of this other infomialion, we are required to ￿pOrt that fact. We have nothing to report in this regard.

ONSIDE INDEPENDENT ADVOCACY INDEPENDENT AUDITOR'S REPORT (CONTINUED) TO THE TRUSTEES OF ONSIDE INDEPENDENT ADVOCACY Mattèrs on whlch w• arg Tequired to report by exception We have nothing to ￿port in respect of Ihè following matters in relation to whth the Charities IA¢coun15 and Report51 Regulations 2008 requiie us to Teport to you rf, in our opinion: the information given in Ihe fInanCA￿ slatemen15 15 inci)nsistent in any material respect with the Trustees, ptrrt," or sufficient accounting records have nol been kept; or the financial slalements arè not Én agreement wth the accounting records., or wo have nol received all Ihe infomialion and explanalK)ns we require for our audit. Responsibilities of trustèès As explained more fully in Ihe stalement of Trustees. responsibilitiès. thè tmsteès, who are also lh8 directors of the charity for the purpose of company law, are responsible for the preparation of the financial statements and for being 5at15fied that they give a true and lair wew, and for such internal control 8$ the Itustees detemiine is necessary lo enable the preparation of financial stalemenls that are free from material misstaternenl. whether due to fraud or error. In preparin9 the finan(ial slatements, the trustees are responsible for assessing the charity's abilty to continue 85 a going Concern. disdosing, as applicable. matters related to going concern and using the going concern basis of accountng unless the trustees èither inlend to liquidate the charitable company 01 to cease operabons, or have no realistic alternative but to do so. Auditorfs rèsponsibilitiès for thè audit of th• financial statements We have been appoinled as auditor under section 144 of the Charities Acl 2011 and report in accordance with the Act and relevant regulations made or having effect Ihereunder. Our objectives are lo oblain ￿asonable assurance about whether the finarrial slalements as a whole are free fiom rnaterial mis5tatetnent. whether due to fraud or error. and to issue an auditors ret)ort that indudes our opinion. Reasonable a55uran¢e is a high lèvel of assurance bul is not a guarantee that an audrt ¢orhducted in accordance with ISAS IUKI will a￿ayS detect a material misstatement when rt exists. Misstatements can arise from fraud or error and are considered material rf. individualty or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of thèse financial statements. Irregularities. including fraud. are instances of non-compliance wth laws and regulab"on$. We design procedures in line with our responsibilitiès, outlined above, to detect rnaterial rnisstatemen15 In respect of irregularities, including fraud. The extent to whith ow procedures are capable of detecting irregularities, including fraud, is detailed below. Extent to which the audit was capable of detecting irregulaiillts Ineludlng fraud an understanding ol the Tisk assessment process linduding the assessment ol the risk of fraud) adopted by the Board is obtained and Iheii attituile lo iisk ascerlained an assessrnenl of the susceplibilty to material mis-statement of the financAal slalements as a result of management over-ride or Iraud is made - it is ensured that the engagement tèam have, colkdively. the appropriate competence. capabilitie5 and skills lo be invofved in the assignment. are lulty briefed arhd understand the risks Specif￿ to the charity

ONSIDE INDEPENDENT ADVOCACY

INDEPENDENT AUDITOR'S REPORT (CONTINUED) TO THE TRUSTEES OF ONSIDE INDEPENDENT ADVOCACY

Audit response to risks identified

As a result of the outcome of our risk review:

It should be noted that Auditing standards limit the audit procedures required to identify non-compliance with laws and regulations to enquiry of the directors and other management and the inspection of regulatory and legal correspondence, if any.

A further description of our responsibilities is available on the Financial Reporting Council’s website at: http s :// www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditor's report.

Use of our report

This report is made solely to the charity’s trustees, as a body, in accordance with part 4 of the Charities (Accounts and Reports) Regulations 2008. Our audit work has been undertaken so that we might state to the charity's trustees those matters we are required to state to them in an auditors' report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charity and the charity’s trustees as a body, for our audit work, for this report, or for the opinions we have formed.

Sarah Morley ACA (Senior Statutory Auditor) for and on behalf of Kendall Wadley LLP

20 September 2021

Chartered Accountants Statutory Auditor

Merevale House 27 Sansome Walk Worcester WR1 1NU

Kendall Wadley LLP is eligible for appointment as auditor of the charity by virtue of its eligibility for appointment as auditor of a company under of section 1212 of the Companies Act 2006.

ONSIDE INDEPENDENT ADVOCACY STATEMENT OF FINANCIAL ACTIVITIES INCLUDING INCOME AND EXPENDITURE ACCOUNT FOR THE YEAR ENDED 31 MARCH 2021 Currènt financlal year Unrtstrict•d Unvestricted Restricted funds fvnds funds gènèral d•slgnated 2021 2021 Total Tolal 2021 2021 2020 Notes com nd ndowm Voluntary income Incoming re50ur¢es from tharitable 6,811 6,811 17.253 2,369.814 12.894 30 25.633 88,002 2.457,816 12,894 1,190,235 36,525 138 3.714 Fundraising income Investmenl income Other income 25.633 Total income 2.415,182 88,002 2.503.184 1,247.865 Ex nditure on: Raising funds 2,181 Charitable aclivilie5 10 2,ff26.343 86.899 2.113.242 1,190.740 Total resources expended 2.1Y26.343 86.899 2,113.242 1.192.921 Net incoming resources before transfers 388.839 1,103 389.942 Gross transfers between funds 14 1237.487) 235,0 2,487 Net income for th• y•arl Net movement in funds 151,352 235.OCKI 3.590 389.942 54,944 Fund balances at 1 April 2020 180.781 3,620 184.401 129,457 Fund balances at 31 ma￿fv 2021 332.133 235.000 7,210 574.343 184,401 Thè statement of financial activities also o)mple5 thè requirements for an income and expendiluTe account undet the CompaniesAct 21XIS.

ONSIDE INDEPENDENT ADVOCACY STATEMENT OF FINANCIAL ACTIVITIES (CONTINUED) INCLUDING INCOME AND EXPENDITURE ACCOUNT FOR THE YEAR ENDED 31 MARCH 2021 Prior finan¢ial yÈar Unrestricted Restricted fund¥ fund¥ 2020 2020 Total 2020 Notes Voluntary in¢ome Incoming resources from charitable activities Fundraising income Investment income Other income 17,153 1.146,642 36.525 100 17,253 43,593 1,190,235 36,525 138 3,714 3.714 Total Income 1,204,172 43,693 1,247,865 Raisin9 funds 2,181 2,181 Charitsble adiviligs 10 1,150,162 40,578 1,190,740 Total resources expended 1,152,343 40,578 1,192,921 Net in¢omlng rèsoure•s bèforè transfèrs 51,829 3.115 54,944 Gross transfers be￿een funds 14 1505) 505 Net Incomé for thè yearl Net movement in funds 51.324 3.620 54.944 Fund balances at 1 April 2019 129.457 129.457 Fund balances at 31 March 2020 180.781 3.620 184,401 The statement of financial a￿l￿tIeS also ￿mplIeS wrth the requirements for an in(xJme and experKlilure account under the CompaniesAct 2006. 72-

ONSIDE INDEPENDENT ADVOCACY BALANCE SHEET AS AT31 MARCH 2021 2021 2020 Motes Fixed #$$¢ts Tangible assets 15 30.621 21,029 Currènt assèts Debtors Cash al bank in hand 16 6fM).101 233,403 145,439 171,647 833,504 317,086 redltorn: amounts falllng due wlthln one year 17 1289,782) 1153,7141 Net cuThent assets 543,722 163,372 Totsl assèts lèss currènt liabiliknes 574.343 184.401 Incom• funds Restricted funds Designatèd funds General unrestricted fijnds 20 21 7.210 3,620 235.000 332.133 180.781 567.133 180.781 574,343 184.401 13-

ONSIDE INDEPENDENT ADVOCACY BALANCE SHEET (CONTINUED) ASAT31 MARCH 2021 The company is Èntitled to thè exemption from the audil requiremenl contained in section 477 of the Companies Act 2006. for the year ended 31 Marth 2021. although an audrt has been ¢arrie<l oul under 5ecb.on 144 of the Charities Act 2011. The directors ackno¥￿edge their responsibilities for ensuring that the charity keeps accounting records which ¢omply with sèction 386 of thè Act and for preparing financ¢al statements which give a true and fair view of the 51ale of affairs of the company a5 at the end of Ihe finaniial yeaT and of rts irhcorning resource5 and application of resources, induding rts income and expendrture. for the finanryal year in accordance with the requirements of sections 394 and 395 and which otherwise Comp￿ with the requirements of the Companies Acl 21]06 Telating to financial staternents. sts far 3s applicable to the company. The members have not required the company lo obtsin an audit of its finanaal staternenls under the requirements of ihe Companies Acl 2006, for the year in questKJn in accordance with section 476. These finan¢ial statemènts have been preparèd in acco(dance with the prowsions applFcable to companiès subject lo the small companie5 regirne. ancial statements were approved by the Trustees on 20 September 2021 Idridge Trustee Company Règlstrdtlon No. 04923990 14-

ONSIDE INDEPENDENT ADVOCACY STATEMENT OF CASH FLOWS FOR THE YEAR ENDED 31 MARCH 2021 2021 2020 Notss Cash flows from operating activities Cash generated from operations 2S 78.274 125,357 Investing activities Puwchase of tangible fixed assets Interest received (16.5481 117,4031 Nèt eash used In Investlng actlvStSes {16.5181 117,265) Net cash used in financing aetivitie$ Net increase in cash and cash equivalents 61,756 108,092 Cash and cash equivalents at beginning of year 171,647 63,555 Ca$h and Cash èqulvalents at end of year 233.403 171,647 15-

ONSIDE INDEPENDENT ADVOCACY NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021 Accounting poli¢i•$ Charlty Intomiation Onside Independent Aclvorxy is a piivate charitatle company limited by guarantee and was registered in England and Wales. The registered office is Wlliamson House. 14 Charles Street, Worcester, WRI 2AQ. 1.1 Accounting convention The financial statements have been prepared in accordance with the charivs goveming document dated 07 October 2003, the Companies Act 2006 and "Accounting and Reporting by Charitiès.. Slalement of Recomrnended Praotice applicable lo charities preparing their ar£ounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland IFRS 102) leffeth've 1 January 20191" Thè charity is a Public Benefit Entity as defined by FRS 102. The ffinancial statements are prepared in sterling, which is the fvnctional currency of the tharity. Monetary amounts in these financkil stslemenl$ are rounded lo the nearest £. The accounts have been prepared on the historitsl ¢xst w)vention. The priniypal accounting policies adopted are sel out below. 1.2 Golng concern At the lirne of approving the financral statements. the trustees have a ￿8$onable expectation that the charily has adequate resources lo continue in operational existence for Ihe foreseeable future. Thus the trustees continue to adopt the going concem basis of accounting in preparing the financial statements. 1.3 Charitsble funds Unrestricted funds are available for use at the discretw)n of the trustees in furtherance of their charitable objectives. Designated funds comprise unresiricled funds that have been set aside by the Trustees lor particular purposes. The aim and use ol each de￿gnated lund is set out in the notes to the financial statements. Restricted funds are lo be used for specffic purposes as laid down by the donor. Expenditure. which meets these criteria, is charged to the fijnd. 1.4 Income Sèrvicè contract income recèivèd arè rècognised in full in the slatemenl of financial activitiès in thè year in which they ale receivable. Inwme is then delerted wheie the contract lemi falls outside the wrienl year. The charity receives govemment grants in respect of offering advocacy. Income from government and other grants are recognised at fair value when the charity has entitlement after any perfomiance conditions have been met. rt 1$ probable that the ift¢omÈ will bè r￿1ved and the amount (an be measured reliably. If enlitlemenl 15 not mel then these amounts are defetreil No amount is induded in the financial statements for the vobjnteer time in line with the SORP IFRS 1021. Further detail is given in the Tnjstees. annual report. Investment income comprises of bank interest and 15 recognised when il 15 receivable. All other income is iacognisad when li is receivable. LegarAes are recogni5ed on receipt or otherwise if the thant8ble company ha5 been notified of an impending distribution, Ihe amount is krThYn. and receipt is expected. If the amount is not known, the legacy is treated as a conlin9ent asset. 16-

ONSIDE INDEPENDENT ADVOCACY NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2021 Accountlng policies (Continuedl 1.5 Expenditure Resources expended are recognised in the period in which they a￿ ineuThed. Resources expended include attributable VAT, which camot be recovered. Expenditure rel8tlFIg lo ¢haritable adMiie$ Comprise of all expenses ihat are In￿rIed in the undertaking of the charitable acttvilies of the charity. Govemance costs indude direct and related support ty)sts feEah"ng to the govemance infrastructure allowing thè charity to generate informath)n required for pu￿1¢ accountability- Resources expended ar& allocatèd befv￿en ihe actiwties of the tharity on an apportionm8nl basis based on estimated staff tune. 1.6 Tanglble fixed assets Tangible fixed assets are initially measured at cost and subsequenfy rneasured at cost or valuation, net of deprecialion and any impairment losses. Depreciation is prowded at rates calculated to write off the cost le55 esb"maled residual value ol each asset over its expected useful life, as follows.. Fixtures. r￿Ing$ & equipment Motor vehiclés 2￿ stratqht line 25% on net book vJue The gain oc loss arising on the disp)sal of an asset is determined as thè differen￿ be￿een the sale Proceeds and Ihe cairying value of the asset. and is recognised in nel incomellexpendituiel for the year. 1.7 Impaimient of fixed ass•ts Al each reporting end dale. the charity rewews the carrying amounts of ils langible assets to delerrnine whether there is any indication that those a55els have 5uffeTèd an impaimient loss. If any such indication exists. thè recoverable amount of Ihe asset is estimated in older lo dètèminè the extent of the impairment Ios5 (If any). 1.8 Cash and cash èquivalents Cash and cash equivalents indude ￿5h in hand. deposits hebj al cal with banks. and other short-lerm liquid investments with original maturities of Ihree months or le5S. 1.9 Finantlal instrumants The charity has elected lo apply thè provisions of Section 11 'BasK Finan￿31 Inslrumenls, and Se¢tion 12 'Other Financial Instruments 15sue5' of FRS 102 to all of rts finanaal instruments. Finanual instruments are recognised tn Ihe chaws balance sheet when the charity becomes party to the ¢onlractual provisions of the instrument. Financ4al asse15 and liabilitiès are offset, with the net amounls presented in the finaniial 5tattsmÈnts. when Ihere is a legalty enforceable right to set off Ihe recognised amounts and Ihere is an intention lo settle on a nel basis or to realise the asse( and sewe the liabiltty simulianeously. 17-

ONSIDE INDEPENDENT ADVOCACY NOTES TO THE FINANCIAL STATEMENTS ICONTINUED) FOR THE YEAR ENDED 31 MARCH 2021 Aeeounting policiès (Continued) Basic financialassels Basic finanual assels, which indude deblors and cash and bank balances. are initially MeasU￿d al Iransadion price including tsansacbon costs and are subsequently carried al amortlsed cost using the effective interest method unle55 the artarbgement constrtules a financing transaction. where the transaction is measured al the present value of Ihe future receipls discounled at a markei rate of intèrest. Financial assets classifred as reCe￿a￿e wrthin one year a￿ not amortised. Baslc flnanclal Ilablllths Basic financial liabilities. induding (¥e(litors and bank bans are initialty recognised at transaction price unless the arrangement conslilutes a finanang transath'on, where the debt instrument is measured at the present value of the future payments discounted at a market rate of interest. Finanual liabilities ¢iassified 8s payable within onè yèar are not am0￿"sed. Debt instrument5 are subsequently Ca￿le￿ at amortised ojst, using the effective interest tate method. Trade creditors are obligatKJns to pay for goods or se￿i￿S that have acquiied in the ordinary course of operations from supplier5. Amounts payab￿ are da55ffied as cuNent liabilities if payment is due within one year or less. 11 not. they are presented as non-current liabilit￿s. Trade creditors are recognised initiaEIy at transaction price and subsequentty measured at amortised cost using the effective interest method. Dw•cognition of financial liabilities Fin8ncial liabil￿"e5 are derecognised when the charty's contraclual obligations expire or are discharged or cancelled. 1.10 Employee benefrts The c05t of any unused holiday enb"tlernent 15 recognised in the peiiod in which the employee's services a￿ received. Termination bÈnefrts arè recognised immediately as an expense when the charty 15 demonstrably committed to temiinale the employment of8n employee or to PTowde termination beneffits. 1.11 Retirement benefits Payments to defined contribution retiremènt bènefit schemes are dlarged a5 an expense as they fall due. Critical ac¢ountin9 estimates and judgements In the application of the charity's accounting poliues. the trustèes are required to make judgements. estimatès and assumptions about thè (arryin9 amount of assets and liabilities that are not readily apparent from otheT 50uices. The estimates and assoryated assumptions are based on historical experience and other factors that are considered to be relevant. Actual results may differ from these estimates. The estimates and undedying assumptions a￿ reviewed on an ongoing basis. Rewsions lo accounling estsmales a￿ re¢ognised in the period in whith the estimale is re￿Sed where the revision affects only that period, or in the period of the revision and future periods where the revision affects both currenl and future periods. 18-

ONSIDE INDEPENDENT ADVOCACY NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2021 Voluntary income Unrèstrlcted Unreslricted Restricted funds ftJnd$ funds general general 2021 2020 Total 2020 2020 Donations and grfts 6.811 17.153 1(Kl 17.253 19-

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ONSIDE INDEPENDENT ADVOCACY NOTES TO THE FINANCIAL STATEMENTS ICONTINUED FOR THE YEAR ENDED 31 MARCH 2021 Fundraising income Unr¢strietèd Unrastricled funds funds general general 2021 2020 Fundfaising èvents 12,894 36,525 Investsnent ineom• un￿StrICted Unreslricted funds funds g•n•ral general 2021 2020 Interest Teceniable 30 138 Othèr income Unrestricted Unrestricted funds funds general general 2021 2020 Other irwme JRS Grant 3.623 22.010 3,714 25,633 3.714 Rarsing lund¥ Totsl Unrestricted funds general 2020 2021 F¢Jndraisin ex Staging fundraising events 2,181 2,181 -25-

ONSIDE INDEPENDENT ADVOCACY NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2021 10 Charltabl8 aCtIv￿•S Re¥our¢e$ Re$ource¥ expended expended on on charltabl• charltsbl• activities activities 2021 2020 Staff cost5 Depreciation and impairment Travel and subsistence Staff and volunteer (raining Volunteer expenses Café Mix and Bakery provrsion$ and equipment Sub ￿ntractOr airangement 1,828.643 6,956 12,495 10.618 633 S,795 82,715 965.030 4.250 36,135 12,531 6,189 21,639 1.947.855 1,045,774 Share of support costs (see note 11) Share of govemance costs (see note 11) 159.049 6.338 137,904 7,062 2.113.242 1.190,740 Analysis by fund Uniesliicted funds- gènèral Restricted funds 2,026,343 1,150,162 86,899 40,578 2.113.242 1.190.740

ONSIDE INDEPENDENT ADVOCACY NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2021 11 Support t(sts Support Govornance costs o$ts 2021 Support Govomarbc costs costs 2020 Stationery Telephone Printing, publiuty and advertlsing Insurance Rent He and light Repairs and maintenance Legal and consultsnLy Subscnptions Computer costs Postage Staff rècruitment costs Bank charges Web511e costs Payroll p￿paratIOn costs Leaflet costs General office expenses Bad debts written ott 5.678 31.995 5,678 31.995 8,998 24,919 24.919 8,150 4.057 28.96B 1,220 8.150 4.057 28.968 1.220 1,279 3,781 36.074 4.507 1,279 3.781 36,074 4,507 4.488 7,991 2,059 24.420 1,785 20.378 5.745 5.997 1.352 23.952 5,745 5.997 1,352 23.952 50 11.406 535 570 2,808 109 4.125 1.697 7.991 2.059 24.420 1.785 20,378 11.4&S 535 570 2.808 6.562 7.916 3,018 7.916 3.018 4,125 1.697 Audit fe6 AGM costs Trustee meeting Costs 6.209 6.209 6,120 75 6,120 75 129 129 159.049 6,338 165,387 137.904 7.062 144,966 Analysed be￿een Charitable acbvities 159,049 6.338 165,387 137.904 7,062 144,966 Govemance wsls ifidudes auditors. remunerath)ns of £6.12012020 . £6.120}. 12 Trustees None of the tru5tee51oi any peisons connected with them) rerEived any remuneration during the year. During ihe year 2021>21. 0 Trustee daimed for travel and other expenses incu￿ed. in lolal these amounted to £Nil 12020". 1 Irustee was reimbursed £227. The trustee donated the expenses of £227 back lo the charity.) -27-

ONSIDE INDEPENDENT ADVOCACY NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2021 13 Employaas Number ofemployees The average monthty number of employees during the yearwas.. 2021 Number 2020 Number Advocacy and adminislralNe personnel 105 53 Employment costs 2021 2020 dges and salariès Social security costs Oiher pension costs 1.635.557 101.499 91,587 887,472 48,151 29,407 1.828.643 965,030 Total key management personnel remunerab.on benefits for the year amounted lo £167.06012020.' £140,856) The number of employee5 whose annual remuneration was £60.1)Xl or more were.. 2021 Number 2020 Number £60,000- £70.IXIO 14 Tran$f•rs Transfers have been made beiween unrestricted and designated funds to oiver the o)sts of refurbishment piojects and future premises requiremenls. -28-

ONSIDE INDEPENDENT ADVOCACY NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2021 15 Tangiblè fixÈd assets Flxtures.IADtor vèhkllls fft￿ng$ & u7p￿￿1bt Total Cost At 1 April 2020 Additions 68.755 16.548 10.IA)O 78,755 16,548 Al 31 March 2021 85.303 10,(K)O 95,303 Deprèelatlon and Impalmient At 1 April 2020 Depreciation charged irh Ihe year 47.726 6.956 10,(X)O 57,726 6.956 At 31 March 2021 54.682 10,( 64,682 Carrylng amount At 31 March 2021 30.621 30,621 At 31 March 2020 21.029 21,029 16 Dabtors 2021 2020 Amount$ falllng wlthin one year. Trade debtors Othei debtors Prepayments and a¢ffl￿d income 322,139 53.649 300 91.490 277,962 600.101 145,439 17 Cmditors: amounts falling due within on8 yèar 2021 2020 Notes Other taxation and social 5eeurity Delerfed income Trade creditors Other creditors A¢ixuals and deferred income 35,864 140.421 15,538 66.466 31.493 14.884 34,097 14,104 61,699 28,930 18 289.782 153.714

ONSIDE INDEPENDENT ADVOCACY NOTES TO THE FINANCIAL STATEMENTS (CONTINUED FOR THE YEAR ENDED 31 MARCH 2021 18 Deferred income 2021 2020 Arising from govemmenl gran15 Other deferred income 4,767 13S,654 4,767 29.330 140,421 34,097 Income received in ihe year has been deferred until the next finanaal year and will be recognised when the services have been perfomied. 19 Retirement benefit $chemes O•fin•d contribution schemes The charge lo the slalemenl of financial actwib.es in respect of defined contribution sthemes was £91,587 12020.. £29,407). The charity operates a defined contrtbution pen54tsn scheme for all qualifying ernployees. The assets of the scheme are held separatety from those of Ihe charity in an independenily administered fund. -30-

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ONSIDE INDEPENDENT ADVOCACY NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2021 21 Designated funds The incorne funds of the tharity indude the following designated funds which have been set aside oul of unrestricted funds by the trustees for speufK purposes.. 8aknce at 1 Aprtl 2020 Tran3t•rs Balanco at 31 M4r¢h 2021 maintenan￿ Fund Building Fund 35,000 2[￿,000 35,000 200,000 235.000 235,000 The purpose of eacth fund 1$ as lollows= maintenan￿ fvnd - represents money set aside for the redecorafion of the piemises which the charity has a contractual requirement in their kase to redecorate every Ihree years. Building fvnd - represents money sel aside for future premises requrrements.

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ONSIDE INDEPENDENT ADVOCACY NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2021 23 Operating lease commitments Al the reporting end date the charity had outstanding commitments for future minimum lease payments under non-cancellable operating leases. which fall due as folkjws." 2021 2020 Within one year Befvveen two and INe years 22,SCKJ 28.125 27,914 50.625 50.625 78,539 Lease payments recognised as an expense during the year amounted to £27.898 {2020- £29,746). Related party transaetlons There were no disdosablè related party transa¢*ons during thè year12020- nonè). 25 Cash generated from operations 2021 2020 Surplus for Ihe yeai 389,942 54.944 Adjustments for.. Inveslme4)l income rècognised in statement of finanoal acbwties Depreaation and impairment of tangible fLxed assets 1301 6.956 11381 4,250 Movements in working capital.. Ilncreasel in debtors Increase in creditors Increase in deferred income 1454,6621 29,744 106.324 123,6341 70,438 19,497 Ca$h g•nèratèd from operntlons 78,274 125,357 26 Analysis of Changes in nèt funds The charty had no debl during the yeaf.