Charity Registration No. 1102022
Company Registralion No. 04923990 (England and Wales)
ONSIDE INDEPENDENT ADVOCACY
ANNUAL REPORT AND FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021

ONSIDE INDEPENDENT ADVOCACY
LEGAL AND ADMINISTRATIVE INFORMATION
Trusteès
C A Chapman
R C Aldtidgè
JBLong
J W Hildred
D Wdtton
C Wlson
B Nurse
J Gane
N lQrk
(Appointed 12 April 20211
(Appointed 12 April 20211
(Appointed 24 May 20211
(Appointed 24 May 20211
Secretary
JBLong
Charlty number
1102022
Company numbèr
0492YJg)
Principal addrèss
Williamson House
14 Chades Street
Worcester
IM112AQ
Registered office
Williamson House
14 Charfe5 Sti&t
Woicester
WR12AQ
Auditor
Kendall Wadley LLP
mereVa￿ House
27 Sansome Walk
Worcester
R1 INU
Bankers
National Westminster Bank Pk
1 The Cross
Vvorcester
WR13PR
CAF Bank
25 Kings Hll
Wesl ma￿Ing
Kent
ME19 4JQ

ONSIDE INDEPENDENT ADVOCACY
CONTENTS
Pag•
Trustees, report
Statement of Trusteès, reSpOn￿billt
Independent auditorfs report
8-10
Slalement of financial activilies
Balance sheet
13-14
Statement of cash flows
15
Noles to the finanaal slatements
16-34

ONSIDE INDEPENDENT ADVOCACY
TRUSTEES. REPORT (INCLUDING DIRECTORS. REPORD
FOR THE YEAR ENDED 31 MARCH 2021
The trustees present their report and finanaal statements for the year ended 31 March 2021.
The accounts have been prepared in accordance with the acu*unting policies sel out in notè 1 to the accounts
and comply with the charity's Mernoiandum and Articles of Assoc4ation dated 7 October 2003. which was
updated and approved at the AGM. 17 September 2014, the Companies Act 20(￿ and 'Accounting and
Reporting by Charities.. Statement of ReC￿MMènded Practice applicable to charities preparing their accounts
irt accordance with the Financial Reporting Standard applicable in Ihe UK and Republic of Ireland IFRS
1021" (as amended for accounting periods commenong from 1 January 20191.
Objèctives and octivitie$
Charitabl• obJocUv•s
The objectives of the Charity are to Promote the relief of people, who thfough disability or ill health are unable.
without assistsnce. lo obtsin their full rights and piiwleges as (itEens.
Key strategiès
thin a changing ènvironment of reduced funding and ¢wtt)acks in $wvicÈs, maintain effective, high
quality se￿l¢e5 provisi(Ki
Positwjn the organisation as a IIK)ught leader in relation lo ils knovledge and expertise
EX￿or& opportunities lor new and addrfional senti￿S thal are compatible with OUT Core skills
Continue lo devekTrp ¢omm8rcial acIMt￿S and social enterprise to generale unrestriclad lunds
Continue to raise the profile of (h)side to S￿re community sponsorship and support
Prowde a volunteer team resource that supports the needs of the organisatK¢n and the changing
enviionmènt

ONSIDE INDEPENDENT ADVOCACY
TRUSTEES. REPORT (INCLUDING DIRECTORS. REPORT) (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2021
Aim¥ and objèetiva for thè yèar
The main objectives for the year ending 31 March 2021 were:
1. Use Onslde experience and knowledge to influe1￿e polw and $lralegy
2. Be recognised as the leading provider of rekvant seNicEs and as the "go to" organisation for
vulnerable people laang unfairness, inequality and exdusion
3. Ensure Onside infrastructure. resource5 and systems effecfwely support new and expanding services
4. Continue to support staff and vohjnteers as we namgate the impact ol thè par￿e￿i¢ arhd ￿ntInuIng
restrictions
5. Implement the new PLUS service whilsl adapting the model within th8 u)nstraints of Covid
6. Conltnue lo itnplement and grow Social PrewitM"ng and Wellbeing 5eJvice5 across Worcestershire in
partnership with Primary Care Netsyorks IPCNS)
7. Implement a new management Structu￿ to meet the needs of an èxpanded otgani5alion and ensure
the culture and elh05 of the organisalion is one where all staff and volunleers feel valued and
engaged
8. Significant recruttment campaign lo staff the expanding Wellbeing service5
9. Implement a new HR System and review IT and tekphony needs to reflect the growth in the
organisation
10. Review Onside database and idenbfy and pr￿Ure a new CRM system
Public benefit compliance
The Trustees confirm that they have complied with Ihe duty in seclion 4 of the Charitiès Act 2011 lo have due
regard to the Charity Commission's general guidance on public benefit,'Charities and Public Benefit,.
Invèstmènt powèrs
UndeT the Memorandum and Artide5 of Asso¢iab"on. the tru5tee5 have the power to invest the fvnds of the
charity as they think fil. The truslees, having regard lo the liquidity requirements of operating Ihe charrty have
maintained ￿ndS in an interest bearing bank reserve accounL
Usè of voluntears
In the year ending 31 March 2021, 196 volunteeis {2020- 20B volunteer5} PTowded ovei 2.352 houis of direct
5UPPOrt lo vulnerable and disadvantaged people. The charity recognises and values the enomious
contribuijon made by volvnteers and takes this opportunity to say how much their continuing support is
appreciated.

ONSIDE INDEPENDENT ADVOCACY
TRUSTEES. REPORT (INCLUDING DIRECTORS. REPORT) (CONTINUED
FOR THE YEAR ENDED 31 MARCH 2021
Achievemttnts and perfomianc•
The beginning of this financial year coinoded with Ihe firsl lockdown of the pandefflic. As such,
Onside needed to quickly change it's working methods from being based irb oifices and Carrying out
many ol its activities face to face. to delivering seNces remolely- online or by lelephone. This meant
staff largely had to work from horne. Desplte this being a significant challenge. we achieved these
changès quickly and effectivety with all our staff working hard to support service users in 8 new and
pre*70usly unknown lod(down world. We operaled a duty manager systèm to visit the office daily to
collect post, deal with serveis etc. We embraced MS Teams and Zoom for online meetings and
worked to ensure staff were supported to deal with all of these sudden d)anges and the isolation of
working from home. This change in working practices lasted for virtually the whole of thÈ 2020121
yèar.
Al the same lime as manging the response to the pandemic Onside continued to grow. In particular.
through Ihe expansion of Wellbeing Services in partnership with Primary Care Nefv40rks. This meant
recruiting additional managers as well as staff delivering Ihe services and working Wrth partner
agencies.
A Covid Planning group guided the LKganisalion throughout this period. assessing the risks as
lockdowns came and wènt and rules changed. constantly evaluating the impacl and safety for all
51aff. volunleeTS and seNce uws.
Mix Café was significantty impacted by the restrictions in place foi the hospi¢alily sector and spent a
considerable part of the year dosed lo the public and wrth staff on furfough. There were howevei
opportunities to SUp￿rt the local communrty. particularty in the provision of meals foT vulnerable
children during thè s(thod hoh'days.
During Ihe year. Onside's amazing stall team grew from 60 emptoyees to 130. This is a staggering
achievement given the pandemic and restrictions fequiring all the usual recruitment processes to be
adapted to work in an online workl.
We also took a significant decAsion lo pui¢hasÈ ouc premises and began the process of looking
for a potential new sitè lo take us forward inlo 2022.
We SUc￿SsfUl￿ developed and established the PLUS senri￿. supporting those who are lonely and
isolated to increase their so¢ial wnnections and links with their local ¢ommunities, wth an adapted
model in response to CovKi and the reslrth"i)ns wè all had to observe.
Onsidè prowded SLtpport to the wider NHS efforts throughout Cowd induding enhanced support lo
very vulneratAe patients and wthin the roll oul of the vaccination programmes across Worcestershire.
We recruited new people to our our managemenl team lo meet the [￿d& of 3 significantty larger
organisation.
The new 'Acce55 Hub, was successfully implemented to be a more effeclive ffirst point ol contact for
anyone contacting the organisation and directing and dealing with enquiries and refefrals in a more
efficient and timely mannèr.

ONSIDE INDEPENDENT ADVOCACY
TRUSTEES, REPORT (INCLUDING DIRECTORS, REPORTI ICONTINUED)
FOR THE YEAR ENDED 31 MARCH 2021
A new HR system was embedded ac¥05s the organisalion. enabling an effiaent electronic syslem for
the management and recording of annual leave and absence, along wlh improvemènts to CO1￿CtIng
and storing staff and volunteers personal and employment information.
The procurement process was completed for the idents"fication of a new CRM system and the
development and implemet)iation process began.
A new partnership was sel up wlh Sl Ri¢*ards Hospice with Onside as their mental heatth partner in
a prestigious Worcester wide evenl to be held in Summer 2021.
Onside partnerèd with a number of PCNS in the development and implementation of a new Care Co-
ordinalor semce.
Onside was successful in the competitNe retender pr￿sS for Ihe HerefordshirèAdvocAcy contracl.
Work began on the development of Children arKI Farnilies wort within our Wellbeing services.
Onside successfully set up Communty Mental Heatth Link provision as part of the Transfomation of
Mental Services wrth partners Springfield Mind. WAC and He￿f0rdshile Mind.
Financial review
During the year income exceeded expenditure by £389,942 (2020.. income exceedèd expendrturè by £54.9441
giwng total ftjnd balances al 31 March 2021 of £574.343 12020". £184.4011. This induded ￿sth"cted funds of
£7.21012020'. £3.6201 and designated (unds of £235.1]00 {2019.' £nill.
Reserves policy
The Trustees aim lo hold sufficient reserves to cover the financial and operational risks of thè charitiès,
etivities. At the minimum, we will a￿ayS hold suffi(ient reserves in realisable IOTM to cover the 51alulory
requirements in respect ol Tedundancy payments lo staff and contractual agreements. such as lease of
premises. Our currenl level ol tree reserves is £301.51212020'. £159.7521. Whilst (his adequately covers the
expected exposure on closure, the Trustees remain committed to growing the level of free reserves over the
next Iwo to thrèè yèars tr> prowde further cover lor thè main risks and providè s¢ope lo expk)ie new
opportunities. The level of reserves 15 monrtored reguiarty by the tru51ee5 and the reserve pohcy 15 reviewed
annually alongside the budget preparation process.
Notes 19, 20 and 21 set out detwls of the various frjnds and an anatysis ol the assets attributable to them.
Thèse assets are sufficient to meet the charitys obligations on a fund by fund basis.
Rlsk managèm•nt
The Iruslees regularly assess the the risks lo which the charity is ext)osed. and are satisfied that processe5.
syslerns and actions are in place to mitigate exposure to Ihe rnaior risks.

ONSIDE INDEPENDENT ADVOCACY
TRUSTEES, REPORT {INCLUDING DIRECTORS. REPORT) (CONTINUED
FOR THE YEAR ENDED 31 MARCH 2021
Plan¥ fort￿ futur•
In 2021r22 one ol Onside's key pr•)rities is to consolidate the achievements and growth of the past
three ye815. As we ¢ome through the pandemic we are caiefully managing the organisation back to a
new "normal-. which 15 like￿ to bè significantly differenl from pre-pandemic tsmes. We are also
working hard lo support slafl post lockdown ensure they are effeclivety supported and engaged
as valued members of our Onside famity.
We are looking to purchase new office accommodatK&n which wli I gNe us bolh a suslainable assel
and promde improvements in meeting the needs of our growing stsff team and improving ac£Es5 to
our serwces.
We want lo see Onside continue lo be rèctsgnised as a leader in social care and lo look for furthei
new opportunities for growth when the time 15 nght and opp(Hlunities arise.
We will be managing the Countywiile rom OLrt of the Cornmijnrty Mental Health Link Worker service in
Worcestershire.
We will develop, with OUT Partner Action foT Chrldrèn, a pfogramme WTthin secondary schools ir7
Worcestershire to support the welllping and mentsl heaNh of chihjren and young people.
We will set up and roll out a short-term expansion lo the Lifestyle Advisor servKe designed to lackle
issues around weight management.
We will implement the imptovéments changes lo Ihe Herefordshire Advocacy u)ntract to rnclude
working wilh new partners in expanding and devÈk)ping the offering of advocacy setVi¢Xs Iri
He￿f0rdsh1re.
Structure, govèmaneè and management
Governing document
The d)arity is a company limited by guarantee and 15 govemed by its Memorandum and Atb"(*s ofAssoryalion
dated 7 October 2003 which was updated and approved al the AGM. 17 September 2014.
Tn￿tee$
The trustees, who are also the directors for the PUTF*)se of company law. who served during the year were..
C A Chapman
A F Robinson
R C Aldridge
J8Long
J W Hildred
l E Jarvis
D Walton
C Wlson
B Nurse
J Gane
N Kiik
(Resigned 31 August 20201
(Resigned 22April 2021}
(App￿nI¢￿ 12 April 20211
(Appointed 12 April 20211
IAppointe(124 May 20211
(Appointed 24 May 20211
Recruitment and appointment of trustees
The company shall have a Board of Trustees compriwng not less than three and not more than eleven
persons elected by and from Ihè Members at the Annual Gener￿ Meebng.
Al every Annual General Meeting all elected and C￿Opted Boaid members shall retire from officè. Retiring
Bo8rd members shall be eligible for r&eledion or fijrther c￿0p￿On subject lo a Ma￿m￿rn period tsf sèrvice of
five years or five consecutive temis. such person5 will be eligible to stand for re-eleclN)n after J break of
least one year. This period can be extended at ihe discrebon of th8 trustees.

ONSIDE INDEPENDENT ADVOCACY
TRUSTEES. REPORT (INCLUDING DIRECTORS. REPORT) (CONTINUED
FOR THE YEAR ENDED 31 MARCH 2021
Tralning and Induction
TnJ5tees are recruited frown rnembw5 and volunteers and through advertising wilh appropriate charrty
organi581ions and local business [}e￿Orks. There is a ckarly defined procedure for recfurtment and
appointment including informal meetings, altendance at a Board meeting and a lom)al intèM8w. Once
references are checked, new trustees are co-opted 01 1￿Minated at a General meelng. An induction
programme is providèd and on90ing training is available
Organlsatlonal $tru¢ture
The business of the Company shall be rnanaged by the Board of Trustees who may exercise all such powers
of the Company as may be exerased and done by the Company and as are not by statutè or by these articles
required to be exercised or done by the Company in a General Meetsng.
The Board of TTU51ee5 delegate the day lo day running of the charTty to appointed Chief Executive Officèr, K.
Harvey. Rates of pay for all staff and key management persmnel are set by the board.
Related parties
The ¢harity does not co-oper*e with any tharity or organis8lion deemed to be a related party in pursuit of its
charitable objectives.
Auditor
A proposal will be pul lo members thal ¢ompelrtive quotes are sought for the appointment of auditors.
including from Kendall Vvadley LLP.
Disclosure to auditor
Each of the trustees has confimed that there is no infom3tion of which they are awa￿ which is Televanl lo
the audit, but of whith the auditoF is unawaie. They have further confirmed that they have taken appropriate
steps lo identify such relevant information and to establish that the auditors are aware of such infom)ation.
This report has been prepared in aC￿rdance wrth the speaal provisKJns relating to small companies within
Part 15 of the Companies Act 20C6.
alf of the board of trustees
R CAldridge
Chairrnan
Dated.. 20 Seplember 2021

ONSIDE INDEPENDENT ADVOCACY
STATEMENT OF TRUSTEES, RESPONSIBILITIES
FOR THE YEAR ENDED 31 MARCH 2021
The trustees, who are also the directors of Onside Independent Advocacy foT the purpose of company law, are
rèsponsible for preparing the Trustees, Report and the accounts in accordance wrth applicable law and Untted
Kingdom Accountoig Standards (United Kingdom GefieraI￿ Accepted Accounting Practi￿1.
Company law requires the trustees to prepare accounts I(￿ each finarri81 year whth gNe a tnje and fair view of
the 51ale of affairs of the charity and of the incoming resour¢e$ arKI appli(xlion of resources, including the
income and expendiluTe. of the ¢h81ilable company for Ihat ye￿.
In preparing these accounts. Ihe trustees arè raqUI￿ to=
- select suitable accounting poliues and then apply them consistently.,
- observe the melhods and prinaples #i the Charities Statement of Re(x)mrnended Prath'ce (20051..
make judgements and eslimale5 that are reasonablè and FWLthnl-
slate whether appk'cable UK Aoxunting Slandatd$ hav8 been followed. subiecl to any material departuies
disclosed and èxplained in the accounts. and
prepare the a¢¢ounl$ on thè going cOr￿ern basis unless rt is inappropriatè to presume thal the tharily will
continue in operation.
The trustees ale responsible for keeping adequate accovnling records that discjose with reasonable accuracy at
any titne the finanaal position of Ihe charhty and enable them to ensLtre thal the account5 cornply with the
Companies A¢t 2006. They are also responsible for safeguardin9 the assets of Ihe chaiity and hence foi taking
reasonable slep5 for thè prevention and detection of fraud and other irregularities.

ONSIDE INDEPENDENT ADVOCACY
INDEPENDENT AUDITOR'S REPORT
TO THE TRUSTEES OF ONSIDE INDEPENDENT ADVOCACY
Oplnlon
We have audited the financial staternenls of Onside Independent Advocacy (the 'charity'l for the year ended 31
Marth 2021 which comprise the statement of financial activrties. the balance sheet, the statement of cash flows
and the notes lo the finanejal statements, induding significant accounting policies. The financial reporting
framework that has been applied in their preparalion is applicable law and United Kingdom Accounting
Standards, including FRS 102 The Financial Reporting Standard applKable in the UK and RepublK of Ireland
(United Kingdom Generally Accepted Accounts'ng Pract￿).
In our opinion. the financBI statements..
give a true and fair view ol the state of the charitable compan¥s affairs as a131 March 2021 and of ils
incoming Te50urces and appl￿110￿ of resouices. for the year then ended..
have been properly PTepared in accordance wtth Unitèd lfj"ngdom Generalty Aixxpled Aixxjunting Practice"
and
have been wepared in accordan￿ with the requirements ofthe Companies Act 20(￿.
Basis for opinion
We conducted our audrt in accordan￿ with International Standards on Auditing IUKI IISAS IUKII and applicable
law. Our responsibilities under those standards are fvrther described in the Auditorfs ￿SponSIbl11t1eS for the audit
of the financial statements section of our report. We are independent of ihe charity in accordance with the ethical
requirements that are relevant to our audit of thè finan(xal statèmènts in the UK. induding thè FRC's Ethical
Standard. and we have fulfilled our olher ethic81 iespon5ibiltb.es in accwdance with these requiTement5. We
bèlièv8 that thè audit eviden￿ we have obtained is sufficaenl and appropriate to provide a basis for our opinHJn.
Conclusions relating to going con¢em
In auditing the financtal slatements, we have conduded that the Trustees. use of the going concem basis ol
accounting in Ihts prepaialton of thè finanoal statements is appropriate.
Based on the work we have perfornied, we have not idenlffied any material uncertainties relating to events or
conditions that. individually or collectively, may cast significant doubt on the charity's ability to continue as a
going con￿rn lor a period of at ￿ast twelve months from when the financial statements aTé aUth0ri5ed ft>r 155ue.
Our responsibilitses and the responsibilbties of the ITUStees with respecl to going o)ncem are described in ihe
relevant sections of this report.
Other inforniation
The othei information comprisès thè infomation includèd in the annual report olher than thè financial slalemenls
and our auditorfs report Iheyeon. The Iruslees are responsible for Ihe other information contained within the
annual report. Our opinion on the financial statements does not cover the oiher inforniation and we do not
express any form of assurance condusion thereon. Our responsibility is to read the other information and, in
doing so. considei whèther the other Tnformation is materially inconsistent wtth the finan￿al statements or our
knowledge obl8ined in the course of the audit. or otherwise appèars to be materially misstated. If we identify
such material inconsistencies or apparenl material misstatements, we are required to determine wheiher this
gives rise to a material misstatemenl in the financAal statements themselves. If, based on the work we have
performed. we Condude th* there 1$ a material misstatement of this other infomialion, we are required to ￿pOrt
that fact.
We have nothing to report in this regard.

ONSIDE INDEPENDENT ADVOCACY
INDEPENDENT AUDITOR'S REPORT (CONTINUED)
TO THE TRUSTEES OF ONSIDE INDEPENDENT ADVOCACY
Mattèrs on whlch w• arg Tequired to report by exception
We have nothing to ￿port in respect of Ihè following matters in relation to whth the Charities IA¢coun15 and
Report51 Regulations 2008 requiie us to Teport to you rf, in our opinion:
the information given in Ihe fInanCA￿ slatemen15 15 inci)nsistent in any material respect with the Trustees,
ptrrt," or
sufficient accounting records have nol been kept; or
the financial slalements arè not Én agreement wth the accounting records., or
wo have nol received all Ihe infomialion and explanalK)ns we require for our audit.
Responsibilities of trustèès
As explained more fully in Ihe stalement of Trustees. responsibilitiès. thè tmsteès, who are also lh8 directors of
the charity for the purpose of company law, are responsible for the preparation of the financial statements and for
being 5at15fied that they give a true and lair wew, and for such internal control 8$ the Itustees detemiine is
necessary lo enable the preparation of financial stalemenls that are free from material misstaternenl. whether
due to fraud or error. In preparin9 the finan(ial slatements, the trustees are responsible for assessing the
charity's abilty to continue 85 a going Concern. disdosing, as applicable. matters related to going concern and
using the going concern basis of accountng unless the trustees èither inlend to liquidate the charitable company
01 to cease operabons, or have no realistic alternative but to do so.
Auditorfs rèsponsibilitiès for thè audit of th• financial statements
We have been appoinled as auditor under section 144 of the Charities Acl 2011 and report in accordance with
the Act and relevant regulations made or having effect Ihereunder.
Our objectives are lo oblain ￿asonable assurance about whether the finarrial slalements as a whole are free
fiom rnaterial mis5tatetnent. whether due to fraud or error. and to issue an auditors ret)ort that indudes our
opinion. Reasonable a55uran¢e is a high lèvel of assurance bul is not a guarantee that an audrt ¢orhducted in
accordance with ISAS IUKI will a￿ayS detect a material misstatement when rt exists. Misstatements can arise
from fraud or error and are considered material rf. individualty or in the aggregate, they could reasonably be
expected to influence the economic decisions of users taken on the basis of thèse financial statements.
Irregularities. including fraud. are instances of non-compliance wth laws and regulab"on$. We design procedures
in line with our responsibilitiès, outlined above, to detect rnaterial rnisstatemen15 In respect of irregularities,
including fraud. The extent to whith ow procedures are capable of detecting irregularities, including fraud, is
detailed below.
Extent to which the audit was capable of detecting irregulaiillts Ineludlng fraud
an understanding ol the Tisk assessment process linduding the assessment ol the risk of fraud) adopted by the
Board is obtained and Iheii attituile lo iisk ascerlained
an assessrnenl of the susceplibilty to material mis-statement of the financAal slalements as a result of
management over-ride or Iraud is made
- it is ensured that the engagement tèam have, colkdively. the appropriate competence. capabilitie5 and skills lo
be invofved in the assignment. are lulty briefed arhd understand the risks Specif￿ to the charity

## **ONSIDE INDEPENDENT ADVOCACY** 

## **INDEPENDENT AUDITOR'S REPORT (CONTINUED) TO THE TRUSTEES OF ONSIDE INDEPENDENT ADVOCACY** 

## **Audit response to risks identified** 

As a result of the outcome of our risk review: 

- we establish processes to test the outcomes of our assessment which include, a review of Board minutes, analytical review, the relevance and accuracy of significant accounting estimates, substantive testing of significant transactions, work to identify unusual or unexpected accounting entries including the testing of journal entries, information disclosed in the financial statements is traced to supporting documentation. In all instances it is acknowledged that material mis-statements that arise from fraud may involve deliberate concealment or collusion and are, therefore, by their very nature harder to detect than those arising from error. 

- an understanding of the legal and regulatory framework as applicable to the charity is obtained together with knowledge of the procedures put in place by the charity in order to comply with the same 

- it is established if there have been any instances of non-compliance with applicable laws and regulations, where there are such breaches, a full understanding, including gathering of relevant documentation appertaining to the event is obtained and assessed 

It should be noted that  Auditing standards limit the audit procedures required to identify non-compliance with laws and regulations to enquiry of the directors and other management and the inspection of regulatory and legal correspondence, if any. 

A further description of our responsibilities is available on  the Financial Reporting Council’s website at: http s :// www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditor's report. 

## **Use of our report** 

This report is made solely to the charity’s trustees, as a body, in accordance with part 4 of the Charities (Accounts and Reports) Regulations 2008. Our audit work has been undertaken so that we might state to the charity's trustees those matters we are required to state to them in an auditors' report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charity and the charity’s trustees as a body, for our audit work, for this report, or for the opinions we have formed. 


## **Sarah Morley ACA (Senior Statutory Auditor) for and on behalf of Kendall Wadley LLP** 

20 September 2021 

## **Chartered Accountants Statutory Auditor** 

Merevale House 27 Sansome Walk Worcester WR1 1NU 

Kendall Wadley LLP is eligible for appointment as auditor of the charity by virtue of its eligibility for appointment as auditor of a company under of section 1212 of the Companies Act 2006. 

- 10 - 



ONSIDE INDEPENDENT ADVOCACY
STATEMENT OF FINANCIAL ACTIVITIES
INCLUDING INCOME AND EXPENDITURE ACCOUNT
FOR THE YEAR ENDED 31 MARCH 2021
Currènt financlal year
Unrtstrict•d Unvestricted Restricted
funds
fvnds
funds
gènèral d•slgnated
2021
2021
Total
Tolal
2021
2021
2020
Notes
com
nd ndowm
Voluntary income
Incoming re50ur¢es from tharitable
6,811
6,811
17.253
2,369.814
12.894
30
25.633
88,002 2.457,816
12,894
1,190,235
36,525
138
3.714
Fundraising income
Investmenl income
Other income
25.633
Total income
2.415,182
88,002 2.503.184
1,247.865
Ex
nditure on:
Raising funds
2,181
Charitable aclivilie5
10
2,ff26.343
86.899 2.113.242
1,190.740
Total resources expended
2.1Y26.343
86.899 2,113.242
1.192.921
Net incoming resources before
transfers
388.839
1,103
389.942
Gross transfers between funds
14
1237.487)
235,0
2,487
Net income for th• y•arl
Net movement in funds
151,352
235.OCKI
3.590
389.942
54,944
Fund balances at 1 April 2020
180.781
3,620
184.401
129,457
Fund balances at 31 ma￿fv 2021
332.133
235.000
7,210
574.343
184,401
Thè statement of financial activities also o)mple5 thè requirements for an income and expendiluTe account
undet the CompaniesAct 21XIS.

ONSIDE INDEPENDENT ADVOCACY
STATEMENT OF FINANCIAL ACTIVITIES (CONTINUED)
INCLUDING INCOME AND EXPENDITURE ACCOUNT
FOR THE YEAR ENDED 31 MARCH 2021
Prior finan¢ial yÈar
Unrestricted Restricted
fund¥
fund¥
2020
2020
Total
2020
Notes
Voluntary in¢ome
Incoming resources from charitable activities
Fundraising income
Investment income
Other income
17,153
1.146,642
36.525
100
17,253
43,593 1,190,235
36,525
138
3,714
3.714
Total Income
1,204,172
43,693 1,247,865
Raisin9 funds
2,181
2,181
Charitsble adiviligs
10
1,150,162
40,578 1,190,740
Total resources expended
1,152,343
40,578 1,192,921
Net in¢omlng rèsoure•s bèforè transfèrs
51,829
3.115
54,944
Gross transfers be￿een funds
14
1505)
505
Net Incomé for thè yearl
Net movement in funds
51.324
3.620
54.944
Fund balances at 1 April 2019
129.457
129.457
Fund balances at 31 March 2020
180.781
3.620
184,401
The statement of financial a￿l￿tIeS also ￿mplIeS wrth the requirements for an in(xJme and experKlilure account
under the CompaniesAct 2006.
72-

ONSIDE INDEPENDENT ADVOCACY
BALANCE SHEET
AS AT31 MARCH 2021
2021
2020
Motes
Fixed #$$¢ts
Tangible assets
15
30.621
21,029
Currènt assèts
Debtors
Cash al bank in hand
16
6fM).101
233,403
145,439
171,647
833,504
317,086
redltorn: amounts falllng due wlthln
one year
17
1289,782)
1153,7141
Net cuThent assets
543,722
163,372
Totsl assèts lèss currènt liabiliknes
574.343
184.401
Incom• funds
Restricted funds
Designatèd funds
General unrestricted fijnds
20
21
7.210
3,620
235.000
332.133
180.781
567.133
180.781
574,343
184.401
13-

ONSIDE INDEPENDENT ADVOCACY
BALANCE SHEET (CONTINUED)
ASAT31 MARCH 2021
The company is Èntitled to thè exemption from the audil requiremenl contained in section 477 of the Companies
Act 2006. for the year ended 31 Marth 2021. although an audrt has been ¢arrie<l oul under 5ecb.on 144 of the
Charities Act 2011.
The directors ackno¥￿edge their responsibilities for ensuring that the charity keeps accounting records which
¢omply with sèction 386 of thè Act and for preparing financ¢al statements which give a true and fair view of the
51ale of affairs of the company a5 at the end of Ihe finaniial yeaT and of rts irhcorning resource5 and application of
resources, induding rts income and expendrture. for the finanryal year in accordance with the requirements of
sections 394 and 395 and which otherwise Comp￿ with the requirements of the Companies Acl 21]06 Telating to
financial staternents. sts far 3s applicable to the company.
The members have not required the company lo obtsin an audit of its finanaal staternenls under the
requirements of ihe Companies Acl 2006, for the year in questKJn in accordance with section 476.
These finan¢ial statemènts have been preparèd in acco(dance with the prowsions applFcable to companiès
subject lo the small companie5 regirne.
ancial statements were approved by the Trustees on 20 September 2021
Idridge
Trustee
Company Règlstrdtlon No. 04923990
14-

ONSIDE INDEPENDENT ADVOCACY
STATEMENT OF CASH FLOWS
FOR THE YEAR ENDED 31 MARCH 2021
2021
2020
Notss
Cash flows from operating activities
Cash generated from operations
2S
78.274
125,357
Investing activities
Puwchase of tangible fixed assets
Interest received
(16.5481
117,4031
Nèt eash used In Investlng actlvStSes
{16.5181
117,265)
Net cash used in financing aetivitie$
Net increase in cash and cash equivalents
61,756
108,092
Cash and cash equivalents at beginning of year
171,647
63,555
Ca$h and Cash èqulvalents at end of year
233.403
171,647
15-

ONSIDE INDEPENDENT ADVOCACY
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
Accounting poli¢i•$
Charlty Intomiation
Onside Independent Aclvorxy is a piivate charitatle company limited by guarantee and was registered in
England and Wales. The registered office is Wlliamson House. 14 Charles Street, Worcester, WRI 2AQ.
1.1 Accounting convention
The financial statements have been prepared in accordance with the charivs goveming document dated
07 October 2003, the Companies Act 2006 and "Accounting and Reporting by Charitiès.. Slalement of
Recomrnended Praotice applicable lo charities preparing their ar£ounts in accordance with the Financial
Reporting Standard applicable in the UK and Republic of Ireland IFRS 102) leffeth've 1 January 20191"
Thè charity is a Public Benefit Entity as defined by FRS 102.
The ffinancial statements are prepared in sterling, which is the fvnctional currency of the tharity. Monetary
amounts in these financkil stslemenl$ are rounded lo the nearest £.
The accounts have been prepared on the historitsl ¢xst w)vention. The priniypal accounting policies
adopted are sel out below.
1.2 Golng concern
At the lirne of approving the financral statements. the trustees have a ￿8$onable expectation that the
charily has adequate resources lo continue in operational existence for Ihe foreseeable future. Thus the
trustees continue to adopt the going concem basis of accounting in preparing the financial statements.
1.3 Charitsble funds
Unrestricted funds are available for use at the discretw)n of the trustees in furtherance of their charitable
objectives.
Designated funds comprise unresiricled funds that have been set aside by the Trustees lor particular
purposes. The aim and use ol each de￿gnated lund is set out in the notes to the financial statements.
Restricted funds are lo be used for specffic purposes as laid down by the donor. Expenditure. which meets
these criteria, is charged to the fijnd.
1.4 Income
Sèrvicè contract income recèivèd arè rècognised in full in the slatemenl of financial activitiès in thè year in
which they ale receivable. Inwme is then delerted wheie the contract lemi falls outside the wrienl year.
The charity receives govemment grants in respect of offering advocacy. Income from government and
other grants are recognised at fair value when the charity has entitlement after any perfomiance conditions
have been met. rt 1$ probable that the ift¢omÈ will bè r￿1ved and the amount (an be measured reliably. If
enlitlemenl 15 not mel then these amounts are defetreil
No amount is induded in the financial statements for the vobjnteer time in line with the SORP IFRS 1021.
Further detail is given in the Tnjstees. annual report.
Investment income comprises of bank interest and 15 recognised when il 15 receivable.
All other income is iacognisad when li is receivable.
LegarAes are recogni5ed on receipt or otherwise if the thant8ble company ha5 been notified of an
impending distribution, Ihe amount is krThYn. and receipt is expected. If the amount is not known, the
legacy is treated as a conlin9ent asset.
16-

ONSIDE INDEPENDENT ADVOCACY
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2021
Accountlng policies
(Continuedl
1.5 Expenditure
Resources expended are recognised in the period in which they a￿ ineuThed. Resources expended include
attributable VAT, which camot be recovered.
Expenditure rel8tlFIg lo ¢haritable adMiie$ Comprise of all expenses ihat are In￿rIed in the undertaking of
the charitable acttvilies of the charity.
Govemance costs indude direct and related support ty)sts feEah"ng to the govemance infrastructure
allowing thè charity to generate informath)n required for pu￿1¢ accountability-
Resources expended ar& allocatèd befv￿en ihe actiwties of the tharity on an apportionm8nl basis based
on estimated staff tune.
1.6 Tanglble fixed assets
Tangible fixed assets are initially measured at cost and subsequenfy rneasured at cost or valuation, net of
deprecialion and any impairment losses.
Depreciation is prowded at rates calculated to write off the cost le55 esb"maled residual value ol each asset
over its expected useful life, as follows..
Fixtures. r￿Ing$ & equipment
Motor vehiclés
2￿ stratqht line
25% on net book vJue
The gain oc loss arising on the disp)sal of an asset is determined as thè differen￿ be￿een the sale
Proceeds and Ihe cairying value of the asset. and is recognised in nel incomellexpendituiel for the year.
1.7 Impaimient of fixed ass•ts
Al each reporting end dale. the charity rewews the carrying amounts of ils langible assets to delerrnine
whether there is any indication that those a55els have 5uffeTèd an impaimient loss. If any such indication
exists. thè recoverable amount of Ihe asset is estimated in older lo dètèminè the extent of the impairment
Ios5 (If any).
1.8 Cash and cash èquivalents
Cash and cash equivalents indude ￿5h in hand. deposits hebj al cal with banks. and other short-lerm
liquid investments with original maturities of Ihree months or le5S.
1.9 Finantlal instrumants
The charity has elected lo apply thè provisions of Section 11 'BasK Finan￿31 Inslrumenls, and Se¢tion 12
'Other Financial Instruments 15sue5' of FRS 102 to all of rts finanaal instruments.
Finanual instruments are recognised tn Ihe chaws balance sheet when the charity becomes party to the
¢onlractual provisions of the instrument.
Financ4al asse15 and liabilitiès are offset, with the net amounls presented in the finaniial 5tattsmÈnts. when
Ihere is a legalty enforceable right to set off Ihe recognised amounts and Ihere is an intention lo settle on a
nel basis or to realise the asse( and sewe the liabiltty simulianeously.
17-

ONSIDE INDEPENDENT ADVOCACY
NOTES TO THE FINANCIAL STATEMENTS ICONTINUED)
FOR THE YEAR ENDED 31 MARCH 2021
Aeeounting policiès
(Continued)
Basic financialassels
Basic finanual assels, which indude deblors and cash and bank balances. are initially MeasU￿d al
Iransadion price including tsansacbon costs and are subsequently carried al amortlsed cost using the
effective interest method unle55 the artarbgement constrtules a financing transaction. where the transaction
is measured al the present value of Ihe future receipls discounled at a markei rate of intèrest. Financial
assets classifred as reCe￿a￿e wrthin one year a￿ not amortised.
Baslc flnanclal Ilablllths
Basic financial liabilities. induding (¥e(litors and bank bans are initialty recognised at transaction price
unless the arrangement conslilutes a finanang transath'on, where the debt instrument is measured at the
present value of the future payments discounted at a market rate of interest. Finanual liabilities ¢iassified
8s payable within onè yèar are not am0￿"sed.
Debt instrument5 are subsequently Ca￿le￿ at amortised ojst, using the effective interest tate method.
Trade creditors are obligatKJns to pay for goods or se￿i￿S that have acquiied in the ordinary course
of operations from supplier5. Amounts payab￿ are da55ffied as cuNent liabilities if payment is due within
one year or less. 11 not. they are presented as non-current liabilit￿s. Trade creditors are recognised initiaEIy
at transaction price and subsequentty measured at amortised cost using the effective interest method.
Dw•cognition of financial liabilities
Fin8ncial liabil￿"e5 are derecognised when the charty's contraclual obligations expire or are discharged or
cancelled.
1.10 Employee benefrts
The c05t of any unused holiday enb"tlernent 15 recognised in the peiiod in which the employee's services
a￿ received.
Termination bÈnefrts arè recognised immediately as an expense when the charty 15 demonstrably
committed to temiinale the employment of8n employee or to PTowde termination beneffits.
1.11 Retirement benefits
Payments to defined contribution retiremènt bènefit schemes are dlarged a5 an expense as they fall due.
Critical ac¢ountin9 estimates and judgements
In the application of the charity's accounting poliues. the trustèes are required to make judgements.
estimatès and assumptions about thè (arryin9 amount of assets and liabilities that are not readily apparent
from otheT 50uices. The estimates and assoryated assumptions are based on historical experience and
other factors that are considered to be relevant. Actual results may differ from these estimates.
The estimates and undedying assumptions a￿ reviewed on an ongoing basis. Rewsions lo accounling
estsmales a￿ re¢ognised in the period in whith the estimale is re￿Sed where the revision affects only that
period, or in the period of the revision and future periods where the revision affects both currenl and future
periods.
18-

ONSIDE INDEPENDENT ADVOCACY
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2021
Voluntary income
Unrèstrlcted Unreslricted Restricted
funds
ftJnd$
funds
general
general
2021
2020
Total
2020
2020
Donations and grfts
6.811
17.153
1(Kl
17.253
19-

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00¢7>0
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oorto
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fo OJ
(r& ￿ Thi Vi ¢J> ¢5)
i r (Y a?
rkn<
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¢DrJoow)a)
roinoNIt
oLt)0￿*
z>u(o>I

ONSIDE INDEPENDENT ADVOCACY
NOTES TO THE FINANCIAL STATEMENTS ICONTINUED
FOR THE YEAR ENDED 31 MARCH 2021
Fundraising income
Unr¢strietèd Unrastricled
funds
funds
general
general
2021
2020
Fundfaising èvents
12,894
36,525
Investsnent ineom•
un￿StrICted Unreslricted
funds
funds
g•n•ral
general
2021
2020
Interest Teceniable
30
138
Othèr income
Unrestricted Unrestricted
funds
funds
general
general
2021
2020
Other irwme
JRS Grant
3.623
22.010
3,714
25,633
3.714
Rarsing lund¥
Totsl Unrestricted
funds
general
2020
2021
F¢Jndraisin
ex
Staging fundraising events
2,181
2,181
-25-

ONSIDE INDEPENDENT ADVOCACY
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2021
10 Charltabl8 aCtIv￿•S
Re¥our¢e$ Re$ource¥
expended expended
on
on
charltabl• charltsbl•
activities
activities
2021
2020
Staff cost5
Depreciation and impairment
Travel and subsistence
Staff and volunteer (raining
Volunteer expenses
Café Mix and Bakery provrsion$ and equipment
Sub ￿ntractOr airangement
1,828.643
6,956
12,495
10.618
633
S,795
82,715
965.030
4.250
36,135
12,531
6,189
21,639
1.947.855 1,045,774
Share of support costs (see note 11)
Share of govemance costs (see note 11)
159.049
6.338
137,904
7,062
2.113.242 1.190,740
Analysis by fund
Uniesliicted funds- gènèral
Restricted funds
2,026,343 1,150,162
86,899
40,578
2.113.242 1.190.740

ONSIDE INDEPENDENT ADVOCACY
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2021
11 Support t(*sts
Support Govornance
costs
o$ts
2021
Support Govomarbc
costs
costs
2020
Stationery
Telephone
Printing, publiuty and
advertlsing
Insurance
Rent
He* and light
Repairs and
maintenance
Legal and consultsnLy
Subscnptions
Computer costs
Postage
Staff rècruitment costs
Bank charges
Web511e costs
Payroll p￿paratIOn costs
Leaflet costs
General office expenses
Bad debts written ott
5.678
31.995
5,678
31.995
8,998
24,919
24.919
8,150
4.057
28.96B
1,220
8.150
4.057
28.968
1.220
1,279
3,781
36.074
4.507
1,279
3.781
36,074
4,507
4.488
7,991
2,059
24.420
1,785
20.378
5.745
5.997
1.352
23.952
5,745
5.997
1,352
23.952
50
11.406
535
570
2,808
109
4.125
1.697
7.991
2.059
24.420
1.785
20,378
11.4&S
535
570
2.808
6.562
7.916
3,018
7.916
3.018
4,125
1.697
Audit fe6
AGM costs
Trustee meeting Costs
6.209
6.209
6,120
75
6,120
75
129
129
159.049
6,338
165,387
137.904
7.062
144,966
Analysed be￿een
Charitable acbvities
159,049
6.338
165,387
137.904
7,062
144,966
Govemance wsls ifidudes auditors. remunerath)ns of £6.12012020 . £6.120}.
12 Trustees
None of the tru5tee51oi any peisons connected with them) rerEived any remuneration during the year.
During ihe year 2021>21. 0 Trustee daimed for travel and other expenses incu￿ed. in lolal these amounted
to £Nil 12020". 1 Irustee was reimbursed £227. The trustee donated the expenses of £227 back lo the
charity.)
-27-

ONSIDE INDEPENDENT ADVOCACY
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2021
13 Employaas
Number ofemployees
The average monthty number of employees during the yearwas..
2021
Number
2020
Number
Advocacy and adminislralNe personnel
105
53
Employment costs
2021
2020
dges and salariès
Social security costs
Oiher pension costs
1.635.557
101.499
91,587
887,472
48,151
29,407
1.828.643
965,030
Total key management personnel remunerab.on benefits for the year amounted lo £167.06012020.'
£140,856)
The number of employee5 whose annual remuneration was £60.1)Xl or
more were..
2021
Number
2020
Number
£60,000- £70.IXIO
14 Tran$f•rs
Transfers have been made beiween unrestricted and designated funds to oiver the o)sts of refurbishment
piojects and future premises requiremenls.
-28-

ONSIDE INDEPENDENT ADVOCACY
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2021
15 Tangiblè fixÈd assets
Flxtures.IADtor vèhkllls
fft￿ng$ &
u7p￿￿1bt
Total
Cost
At 1 April 2020
Additions
68.755
16.548
10.IA)O
78,755
16,548
Al 31 March 2021
85.303
10,(K)O
95,303
Deprèelatlon and Impalmient
At 1 April 2020
Depreciation charged irh Ihe year
47.726
6.956
10,(X)O
57,726
6.956
At 31 March 2021
54.682
10,(
64,682
Carrylng amount
At 31 March 2021
30.621
30,621
At 31 March 2020
21.029
21,029
16 Dabtors
2021
2020
Amount$ falllng wlthin one year.
Trade debtors
Othei debtors
Prepayments and a¢ffl￿d income
322,139
53.649
300
91.490
277,962
600.101
145,439
17 Cmditors: amounts falling due within on8 yèar
2021
2020
Notes
Other taxation and social 5eeurity
Delerfed income
Trade creditors
Other creditors
A¢ixuals and deferred income
35,864
140.421
15,538
66.466
31.493
14.884
34,097
14,104
61,699
28,930
18
289.782
153.714

ONSIDE INDEPENDENT ADVOCACY
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED
FOR THE YEAR ENDED 31 MARCH 2021
18 Deferred income
2021
2020
Arising from govemmenl gran15
Other deferred income
4,767
13S,654
4,767
29.330
140,421
34,097
Income received in ihe year has been deferred until the next finanaal year and will be recognised when
the services have been perfomied.
19 Retirement benefit $chemes
O•fin•d contribution schemes
The charge lo the slalemenl of financial actwib.es in respect of defined contribution sthemes was £91,587
12020.. £29,407).
The charity operates a defined contrtbution pen54tsn scheme for all qualifying ernployees. The assets of the
scheme are held separatety from those of Ihe charity in an independenily administered fund.
-30-

Ln*o
rno
¢DIN
rL£ C

ONSIDE INDEPENDENT ADVOCACY
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2021
21 Designated funds
The incorne funds of the tharity indude the following designated funds which have been set aside oul of
unrestricted funds by the trustees for speufK purposes..
8aknce at
1 Aprtl 2020
Tran3t•rs
Balanco at
31 M4r¢h 2021
maintenan￿ Fund
Building Fund
35,000
2[￿,000
35,000
200,000
235.000
235,000
The purpose of eacth fund 1$ as lollows=
maintenan￿ fvnd - represents money set aside for the redecorafion of the piemises which the charity has
a contractual requirement in their kase to redecorate every Ihree years.
Building fvnd - represents money sel aside for future premises requrrements.

Z5 U> O <
7J
Q> Z5
Z Ilj r ¢al

ONSIDE INDEPENDENT ADVOCACY
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2021
23 Operating lease commitments
Al the reporting end date the charity had outstanding commitments for future minimum lease payments
under non-cancellable operating leases. which fall due as folkjws."
2021
2020
Within one year
Befvveen two and INe years
22,SCKJ
28.125
27,914
50.625
50.625
78,539
Lease payments recognised as an expense during the year amounted to £27.898 {2020- £29,746).
Related party transaetlons
There were no disdosablè related party transa¢*ons during thè year12020- nonè).
25 Cash generated from operations
2021
2020
Surplus for Ihe yeai
389,942
54.944
Adjustments for..
Inveslme4)l income rècognised in statement of finanoal acbwties
Depreaation and impairment of tangible fLxed assets
1301
6.956
11381
4,250
Movements in working capital..
Ilncreasel in debtors
Increase in creditors
Increase in deferred income
1454,6621
29,744
106.324
123,6341
70,438
19,497
Ca$h g•nèratèd from operntlons
78,274
125,357
26 Analysis of Changes in nèt funds
The charty had no debl during the yeaf.