REGISTERED COMPAiYY NUMBER: 04770945 {EnglAnd and Wales) REGISTERED CHARITY NiIMBER: 1099626 Report of the Trustees and Unatsdlted Flnanclal Statements for the Year Ended 31 MAreh 2024 Citizen5 Advlce Mole Vallty Bullimotes LLP Chartered Accountants Old Printer8 Yd 156 Souih Street DO[nE SUeY RH4 2HF
CitizeD$ Advi¢¢ Mole Vauey Contents of the Financlal Statements for the Year Ended JI Mareh 2024 Page Report of the Trustees Independent Examlner's Report Statetnent of FlnnelAI AttltIeS Balance Sh¢¢t 9 to 10 Notei to the Finnclal StaiemeThts D¢talled Stxttmtnt of Flnanelfil Acdvitlej 21 to 22
Citizens Advice Mole Valley Report of the Trustees for the Year Ended 3] March 2024 The l]ustees who are also directors of the chaT]ty for the putposcs of the Companies Aci 2006, present their report wirh ihe financial Sl&temenis of the charity for the year ended 31 Maich 2024. The trustees have adopitd the provisions of Accounting and Reporting by Charitics". Statement of Recommended Practice applicable to charities preparing their accounts in accordance wilh the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) {etYeciive I January 2019). OWECTIVES AND ACTIVITIES Objectives and aims for tlie Public Benefit The objeclives of the charity are 10 provide free, impartial, comprehensive, confidential and professional infomjalion, advice, and advocaLy Services lo Ihose Ihai live and work in Mole Valley. Th¢ aim5 and principles of the service ale to provide the advice people need for the problems they face. and io improve the y)Iici&8 and practices that affect people's live5. The mJ5tees confirm thAt they have referred 10 the guidance contained in the Charity CornmissÈon's general guidance on public benefit when Teviewing the TNsi's aims and objectives and in planning filre activiiies. Citizens Advice Mole Valley Iihe Lhariry) carries out these objective5 by providing the advice Service in thc following ways: by tclephoiie by letl¢r and email io pcrsonal caller5 on a dropin basis by face 10 facc appoinnent The Charity provides Iree, confidential and impartial advice to everybody reggrdle58 of rn¢e, gender, sexuality or disabilily. STATEMENT OF INTERNAL CONTROL The charity'& trustee board oversees the information securiiy of all petsonal inforniaiion thai 18 processed about our clients, staff, funders and siraiegic partneT5. Citizen5 Advice Mole Valley holds joini responsibiliry for client daia Iht is held in our case management system, with ilie naiional Citizens Advice seNice. An information a5suran¢e management team exi$t$ (o ensure the confideniiality, integrity and availability of all personal and serLSitive data is mainiained to a level which is compliant with the requirements of the UK General Data Proieciitsn Regulation and Data Proteeiion Aci 2018. Page I
Citizens Advlce Mole Valley Report of the Trustees for the Year ETJded 31 March 2024 ACHIEVEMENT ATrID PERSORMANCE Charitable attivities The chanty continues 10 provjde a Igh standard of service to all clienls and success11Y maintains membership of thc National Al]&t10 of Cilizens Advice Buieaux INACABI. Our offices have disabled Access to the wailing rooms and interview rooms and can offer home visits by prior arrangeinenl. The charity received £120,000 core fundtng frotn Mole Valley Districi Council in the first year of a 3-year fiJndiDg 8greemeni. We moved into year 2 of a 5-y¢argrdllt totalling £355,260 frorn (he National Lottery Community Fund. We received £71,3(A from SuJr¢y County Council as part of their No One Left Behind initiative. £37,500 w8s $perJt in 2023-24. We received £29,226 from Cilizens Advice third party fiJndin8 10 enable our participation in a Surrey Advieeline service. £10,992 was spent in 2023-24. We received £8.695 from SES Water to assisi wilh the adminisiration of the Water Support scherne until July 2023 when our involvement in this project fmished. Gr&nts were atso received from.. Bantam Charitable Trust (£2.5LMJ) which helped fund an update of OUT website. The William Wales Memorial Trust1£2,500) which will fund rhe service of a consultant fundraiser, Alok Agarwal who generously donated his time and expertise in the provision of IT support yervice8. Dorking FoodbaT]k, Leathethcad Liong and Leaihcrhead Uniied Charities also provided funds to assist clients directly. Abinger Medieval Fsir and gcner41 dunalion5 from the public and our clients. The twsiees wish to thank all our funders for their supp)n. SouT¢Lng new and additional Amding Stm3 to ensure the long-iemj sustainability of the cl)arity rernains a priority. Areas of #dvi¢¢ ¢¢vered by the Charity in¢lude welfare b¢nefJl¥, money advice, employment, housing, personal relationships
nd consumer issues. Welfare benefits, debi and housing remained the leadin¥ 8re&% of enquiry during the period. The
Ghatity uses IT based c&se recording and reporting Systems and wcb-based inforn)atiOD 5y51ems to help deliver the¥¢ services. ID the year 2023-24 the charity dealt with 11,908 issues r815ed by 2,270 clients. Our clientg coniacied the chBrity by telephone. emails, letter. home visils and in person visits lo ihe local offices. The service is provided by our staff Lncludir]g around 52 volunteer5 who are recruited locally and thoroughly trained io provide quality assurcd advice with an esiimaled value of volunteering of £263,362. The IS(ce5 would like to olyer sincere Ihanks to all members of the charity's staff and volunteers for their conlinucd support and conunitlnent to Ihc charity'5 work enabling il to deliver such a high-quality adwee service to clients. FINANCIAL REVIEW FlnaDcial position Incoming resources in the year 2023-24 were £291,719 (2022-23 £257.827). A SLuplus of £10.434 arose in the current year. compared with a deficii of £6,144 in 2022-23. As at 31 March 2024, total re5erve5 were £188,31 l of which £1 l O,O(X) were designAted funds. leavino general funds of £78,311. Page 2
Citizen5 Advice Mole Valley Repori ofthe Trustees for the YeAr Ended 31 Mareh 2024 F1Tr4ANCIAL REVIEW PrincipAI funding $ource5 The tsusie&% extend thanks lo Mole Valley Districi Council for Iheir continued support- for their generous grant to suppon core funding aeross a 3-year periud {£120,000 each year for the period 2023-2026); and foi the pJY)vision of rent_free accomrnodaiion and support services for the Dorking service. Thanks a150 to oiher grant funder5 who this year provided a total of £14421 S PToject funding. In addition. donaiioJ]s. nierest, fundrdising and related activities ro15ed a fiinher £24,951 Citizens Advice Mole Valley did not have any botrowings outstanding, eiiher during the fLnan¢ial year or at the balance sheei dale. Reservey polley CitinS Advice Mole Vallty is dependent on Mole Valley District Council IMVDCI for the pmvision of the bulk of fijnding for COK operating cxpenses. The charity also receives ii)eome from project grants Ihat contribuleg 5sgnifJcantly towards operating expenses as well as from tninor granis and donaiions. The ITusiees recognise thai the charily is largely dependent upon the granl from MVDC and tha( this presents a particular risk to the chariils ongoing operation were MVDC forced lo cui significantly or lenninaie the annual grani. A5 such, Ihe uusiees continue (o explore iniiiaiives to bring income and expendinire into line each year. The wsiees have Carried out a thorough revicw of the Designated Fund reserves and delennined that thc amount required at 31 March 2024 10 be £ 110,000 {2023.. £101,500) should Ihinding bc unexpcclcdly withdrawn and the charity need$ lo be wound up. This reflects primarily out818nding coniractual lease oblL8ation$ on thc Leathcrhead offlce and operating and slafF cosis during any wind-up period. Goin8 eoncern The trn%lccs have noi iderhlificd any 8Lgnifi¢ani material uncenainiy which wL)uld cast doubt about the ability of the charity io continue as a going concern, subjecl to Continuing receipi of ihe core grant, and Ad#plin8 services lo chan8CS Ln funding. FUTURE PLAf4S The iwslee3 have in placc a Strategic Businetss P14n Covering the pcriod 2024-2026. Our strategic priorities aim to ensure ¢oniinuali(trn of adequate funding and Ihai the charity continues lo provide 5ervtces to meet the needs of the local cornmunity lknih rcsidenlial and business), particularly ihc most vulncrable, and thul reyources Bre used ei¢LentIY and to best effect for IhAt purpose. STRUCTURE, COVERNANCE AND MANACEMENT Governing docuTnent Ciiizens Advice Mole Valley is a Tegistered charity and cornpany limited by guarantee, incoTpof8ted on 20 May 2003 and is a re8lStered charity. The maximurn liability of each rnember i.s lirniled to one pound. The aciiyities are governed by th¢ MemDrandum and Articles of As50ciaiion. Recrultment and appointment of new trustets Trustees, who are a150 directors of Ihe con)pany, are appointed in accordance with procedures Set out in the charity8 Articlc5, bein8 individual% from the local community able and willing lo assisr Ihe chariry in funheTing its objects. particular the maintenance of the charity as a cenire to provide a free, confjdential, independent and impartial service. infoTmalion and counsel. Trustee inductiOD Tntstees are given appropriate induction training to enable them lo assumc their corporatc rcspon51biliry and to contribute to the strategic direclion of the charity. Page 3
Citizens Adce Mole Valley Report of the Trustees for the Year Ended 31 March 2024 STRINCTURE, GOVERIYAP4CE AiYD MANAGEMENT OrE2nisational structllre A local Ciiizens Advlce has been pmviding advice and 5UPPOrt io people OF the rnixed urbanlrural area covering North and Mid Sutrcy including Dorkin8 and Leatherhead, callcd Mole Valley, for 85 years since 1939. In it$ curteni form, Citizens Advice Mole Valley has been OPErating foi 21 ycars, seTTring the people of Leatherhead. Dorking and the surrounding areas. It is an independen4 volunrary organisation offering 8 Service th81 is available by visiting in peTson 01 by telephone, email or ler. The charity also participates in a Surrey Adviceline where local CilizcTL8 Advice chaTlties p(x)l resources to fi¢ld ielephone enquiries more eificiently. The charity 1$ staffed predorninantly by volunteers who give their time freely and are committed. noi only to Ihe provis10rt of the service 10 the public, but also 10 a rigorous schedule of Iraining to keep up to dale wil11 a Lonstantly changing legislaiive arjd regulalory environment. Th¢ srnall Icam of paid staff manages and admLnJster5 th¢ chanly on a day-to-day basis and ensures Ihai a high-quality se1¢¢ is provided. The members of the voluntary Board of Trustee5 are direeiors of the compaDy and govern ihe organi.$aiion, maling overall policy and defining future Strategy. They also monitor the work of (he chariil3 managemenl team. A regisier of members, interes¢s is mainiained and reviewed quarterly to ensure there is no poieniial conflict of interest. The charity corjsiders ihal the wider impact of advice is Just a5 irnportant. is achieved as a result of solving problems and providin¥ support, and maximising incorne for Clients. helps prevent n)ore costly intervenlion. as well as helping to reduce fthancial difficultyi promote inclusion and provide a benefsl 10 the widcT c¢onomy. The rhariiy believcs that if problems are left unsolved, there is an impac¢ on the wider corntnunily. wor.ng to solve such issues creates considerable value to sociery. Citizen$ Advice facililaies an FIM Treasury approved model to evKdence the charity's Added value. For every £1 Lnvested in tile service in 2023-24 the charity generated.. £ 3.68 in savings to govemmeni and public services. f15cal benefits £23.81 in wider economic and social benefits- public value £12.31 in finan¢ial value to clients helped- specific outcome5 to individuals All clienis ar¢ invited to provide feedback on the service they have received. Feedback across all advi¢e ehannels evidences high levels of client satisfaclion with 810/¢ 0( clients a8reein8 It was easy lo access ihe se]Ce. 890/0 of clients feli they were supponed im finding a way forward. 82°/o of clients felt their issue was resolved following advice,. aJJd 890/c tsl clienis would Tecommend ihe service. Related partles Cilizens Advice Mole Vallty is a member of Citizen3 AdvirK, the opeiating name of the National AsSlatI<M of Citizens Advice Bureaux, which operaleb a framework for standard5 of advice and cascwoth management AS well as monitoring pro$5 on a regular basis a8ain5t those standards. However, thc actual day-10-d8y operating procedures are deiennined locally within Ihe requiremenis of the national membersliip requirements. The charity also works closely with many other local chan'lies and advisory 5erviccs on bEhalf of its clients. Cilizens Advice Mole Valley is also an active participant in working c(FoperalivEly with other local Ciiizcn5 Advice in Surrey. The tn]stees recognise and support the beneficial aspects of collaboraiive working Wlth other local CitizeDS Advice member5. Page 4
Citizens Adviee Mole Valley Report of the TrStee9 for the Year Ended 31 M8reh 2024 STRUCTURE, COVERNANCE Af4D MANAGEP*qENT Risk managenitni The Iwstees conducted a review of the rnajor risks 10 which the ¢harity is exposed in the pcriod. System5 are in place io miligaie rhose risks, including the financial reserves policy. Internal risks are minimised by the implemeniaiion of procedures detailed in the Office Manual ftsr authorisation of all transactions and projects, and lo ensure consisient quality of delivery for all operarional 35pecls of the charitable company. These procecluTes are periodicaSly reviewed lo ensure tha¢ they still meei ihe charity's needs. REFERENCE AND ADMll¥JSTRATIVE DETAILS RegR5tered Company number 04770945 (England and Wales) Regl$iered Charity number 1099626 Registered ofllct Lyon5 Court Dorking SuJTey RH4 IAB Trustees Flrst appolnted 28 September 2009 24 November 2022 21 Mah 2022 28 Febnjary 2017 26 October 2017 20 July 2020 15 November 2021 25 July 2023 01 April 2024 Next 3-yenr gThniversary 29 Sepiember 2024 Resigned 31 December 2023 21 March 2025 28 February 2026 26 October 2026 20 July 2026 15 Novetnber 2024 25 July 2026 01 April 2027 Nqr Alok Aganval Mr Phillip lohn Pa]mer Ms Sarah Marsh Mr Sieven Charles Phillips Mr Timothy Richard Pridesux Ms Janice Persad Ms Christine Mary Dixon Ms Klharine Saralis M5 Elizabeth Batrett Retiremeni of Trustees There was one resignation of a tsusiee in the year 2023-24, Mr PM'llip P8lmer. who st)d down on 3 1st December 2023. Trustee Status Ms Kailiarine Saralis and Ms Eli7abeth BaTretl joined the Injstee b0d in Ihe year 2023-24. Tim Prideaux, Janice Persad and Sieve Phillips had Iheir lemis of offi¢e r¢newed ai the AGM in December 2023. Conjpany Secretary Mr I] Lovelock unlil 4 Oclober 2022. The post of Company Secretary is not currently filled. Independèni Examiner Mr Pairick Casey Bullimores LLP Chartered Accouniants Old Printer5 Yard 156 South Sireei DoTking Surrey RH4 2HF Page 5
Citizens Advite Mole Valley Report of the Trllstees for the Year Ended 31 March 2024 REFERENCE AND ADMINISTRATJVE DETAILS Bankers HSBC 54 High Sireet Epsom SurTty KT19 8DS EVENTS SINCE THE END OFTHE YEAR Inforn]alion relating to cvenis since the end of the year 1$ given in the notes to the financial stsiements. This repon has prepared in accordance with the ecIal provislons of Part 15 of th¢ Companies Act 2006 relating lo srnall companies. Approved by order ofthe board of tnLStees on........... - and signed on it$ behalf by.. Mr Sieven Charlcs Phillips- Trusree Page 6
Independent Ex&mAtr,$ Report to the Trustees of Citizens Advice Mole Villry Independeni examiner's rtport to the trustees of CitizeHs Advice Mole Valley {'Ihe Cotnpxny'l I report lo the chatily Inistses on my examination of Ihe accounts of the Company for Ilie year ended 31 March 2024. Re5ponsibililies and basis of report As the chanty's Irnslees of the Company (and also its directors for the purposes of company lawl you are responsible for the prepar8tion of the accounts in accordance with the requirements of the Companies Act 20061'the 2006 Aci'l. Having satisfied myself thai the ac¢ouiit5 Of the Company are not required to be audited under Pan 16 of Ihe 2006 Aci and are elIgible for independent examination. I report in respect of my examination of your Chority's accounts as carried out under Scction 145 of the Chariiies Aci 2011 I'the 2011 Acl'l. In Carrying out my examination I have followed ihe Directiun5 iven by the Charify Conimission under Seciion 145151 {b) of the 2011 Act. Jndependenl examlner's stkttment Since your ¢hariiYs gross income exceeded £250,0(X) your exalner musi be a meinber of a listed body. l can confjrm thai I hm qualilied io undertake the exaniinaiion because l am a member of the lThstitute of Chanered Accountants in Ireland, which is one of the li51ed bodies. havc completed Eny examination. I conf]m thai no matters have come to my atteniion in connection wilh ihe examination giving me cause lo believe.. accounting records were noi kept in re¥pecl of Ihe Company as required by Sccliort 386 of Ihe 2006 Act. or Ihe accounis do noi accoid wilh Ihose records. or tlie accounis do noi comply wilh the a¢counlin¥ requir¢ment5 of Section 396 of Ihe 2006 Ac¢ oihcr than any reqiiirement IhAI th¢ accounts give a INe and fair view which is not a maiter considercd as pan of an indcpendeni examination., or the accounll have not bcen prepared in accoidanGC with the method5 and prin¢iple5 of the Siaicmcni of Rc¢ommended Practice lor accounting and reporting by ch8rili¢s (applicable io chaTilies preparing Iheir accounts irt 8¢cordance with the Financial Reporting Si&ndard applicabl¢ in the UK and Republic ollreland IFRS 10211. I have no concerns and have come across no other malt¢TS in connection with the examination lo which attenljoD should be drawn in this repon in order 10 enable a prOr understanding of the accounts lo be reached. P&-Gt Mr Patrick Casey Bullimorc5 LLP Chartered Accountants Old Printers Yard 156 South Street Dorking SurrEy 2HF Date.. Page 7
Citize5 Adiice Mole Valley Statenient of binAncixl Aetlvities Ilncorporating an Income and kxpenditure Account) for the Year Ended 31 March 2024 31.3.24 Total funds 31.3.23 Total fijnds Unrestricted fijnds Restricied fiinds Notes INCOME AIND EIYDOWMENTS FROM I)onations and legacie 15,894 15,894 17.930 Charitiblt activities General Advi¢e National Lottery Cornmuniry Fund Sutton and East Sunry Waier Surrey Counry Council Surrey Adviceline CitizeDS Advice 122,553 122,553 72,028 8.695 37,5(K 10.992 15,000 121,533 35.630 25,876 55,000 72,028 8,695 37,500 10.992 15,(K)O Investment income 9,057 9,057 1,858 Total 147,504 144,215 291,719 257,827 XPENDITURE ON Raising fiinds Ch*rltAble actltte$ General Advice National Lottery Community Fund Sutton and East Surrey Waler Surrcy County Council Surrey Adviccline Cilizens Advice 137.070 137,070 72,028 8,695 37,5(M) 10,992 15,0(Kl 147,465 35,631 25,876 55,0(K) 72,028 8,695 37.500 10,992 15,0(10 Total 137,070 144,215 281285 263.971 r4ET INCOMEIIEXPENDJTUREI 10,434 10.434 {6.144) RECONCILJATIOLY OF FUNDS Total fvnds broughi fonvard 177,877 177,877 184,021 TOTAL FUNDS CARRIED FORWARD 188.311 188.311 177,877 The notes forn) pan of Ihese fujancial statements PaEe 8
Citlzens Adce Mole Valley Balance Sheet 31 March 2024 31.3.24 Total fvnds 31.3.23 Total fimds Unrestricted fijnds Restricied funds Note5 CURRENT ASSETS Debtots Cash at bank and in hand 12 4,250 247,215 4250 247.215 4,250 248.897 251,465 251,465 253,147 CREDITORS Amounts falling due within one year IJ 103,1541 163.154} 175,2701 NET CURRENT ASSETS 188,311 177.877 TOTAL ASSETS LESS CURRENT LIABILJTIES 188,311 177,877 NET ASSETS 188,311 188.jll 177,877 FUNDS Unre5triCted fund8'. General fund Designaied Fund 15 78,311 110.000 76.377 101.5(KJ 188,311 177.877 TOTAL FUNDS 188,311 177,877 The charitable company is cntitled to exemplion from audit under Se¢iion 477 of ihe Companies A¢t 2006 for the year ended 31 March 2024. The member5 haye not required the company io obtain an audit of its financial slat¢ments for the y¢ar ended 31 March 2024 in accordance with Seclion 476 of the Companies Acl 2006. The (rusiees acknowledge Iheir re5ponsibiliues for {a) ensuring thal the chariiablc company keeps 8¢countin¥ records thai comply with Section8 386 arjd 387 of the Companies Act 2006 and pieparing fancIal siaiements which give a true and fair view of the slate of affaiTS of the chaTitable company ag at the end of each financiAI year &nd of ils surplus or deficit for each fjnancial year in accordance wilh the requiremenis of Sec(ions 394 and 395 and which otherwise comply wirh the requiTerncnts of the Companie5 Act 2006 relating to financial stsieTnenls, so far as applicable lo the charilable company. Ib) The notes forn] part of [lse farI¢la1 SlatEments Page 9 continued...
Citiiens Advice Mole Valley Bzlance Sheet- continued 31 March 2024 These fantIal slalements have been prepated in accorda¢ with the provisions applicable to charir8ble copanICS Subject to the small comp8ni&% rcgimc. The fu]ancial ststement8 w¢re approved by the Board of Trustees and authori5ed for issue on find were signed on lis behalf by: Mr Steven Ctwles Phillips- Trustee MrTimothy Richard Prideaux- TnLStee The notes forn] part of these flnancial statemen Page 10
Citizens Advite Mole Valley F4ote5 tfy the Financial Statements for the Year Ended 31 March 2024 STATUTORY INFORMATION The Company is limitcd by BLJarantee, registered in England and Wales and also a regisiered chariiy. The Charitable Companls registed numbers and registered otTJce addte%g Can be found on paEe 4 in Ihe administrative details of the Trusiees report. ACCOUNTING POLICIES Basis of preparing the f1£1al stgtements l-he financial Slalements of the chatitable company, which is a public benefii eniity under FRS 102, have been preparcd in accordance with Ihe Chariiies SORP {FRS 102) 'Accounling and Reponing by Charitie5.' Staiemenl of Re¢oinmended Practice applicable ro charities preparing their ac¢ounlS in accordance with ihe Financial Reporting Siandard applicable in the UK and Republic of Ireland IFRS 1021 leffeciive l January 20191,, Fin8n¢ial Reporting Standard 102 'The Financial ReportTng Stand&rd applicable in ihe UK and Republic of Ireland. and the Companies Act 2(X>6. The financial staiemcnt$ have been prepared under the historical c05t convention. Going eontern Oiher than reliartce on corc funding. as mentioned in the Trslee5 reFX)rt. there are no alerial uncemainlies abour the Companls abilily to ¢ontinue. The Iruslees have nol identified any si¥nificanl maletial unceriainty which would tt doubt about the ability of Ihe eharity lo continue As a goinE concern, 5ubjeLt lo coniinuing Telp1 of the core grant. ond adkpiing Se1¢CS 10 changes in fvndin8. Fi118ne5al reporting stand8rd 102- reduced dlselosure exemptiort$ Thc charitable company has taken advantage of th¢ following disclosure exemption in preparing Ihese fanCIal sialements, as pcm3itled by FRS 102 The Financial Reporting Siandard applicable in the UK and Republtc of Ireland,: th¢ requirements of Sectiory 7 Sialemeni of Cash Flow8. Jncome All incoming resources are included in ihe Statement of Financial A¢iivitie5 when the charity 18 legally entiiled lo the income Bnd the amount can be quantified. Donations Bnd fijndraising are recognised in ihe accounts on receipt. No Amounls are Lncluded in the accounis for the ser¥ic¢s donaled by volunieers. IT support services donated during the year by & trustee are included in donations received and expcn¥ed in tT suppon. Grants have been recOgt$ed in the accounts in the period in which they are receivable and are reflected in restri¢ied or unre51ricled funds depending on the conditions attached lo them. Expenditure All expenditure is accounted for on an accrua15 basis and has been classified under headings that aggregate all costs rcl81ing to the category. Whcre costs cannol be directly atlribuied 10 panicular he3th'ngs, Ihey have been allocated lo 8Clivilies on a ba5i5 consisient wilh use of resouLe5. Management and adminislralion cosls are those incurred in connection with thr administration of the chariiy and compliance with consiirutional and siaD210ry requirements. Governance costs Governance costs cornprise all costs involving the public accountability of the charity and its compliance with regulation and good practice. These costs include costs telated to IndetKnden¢ ExaTtLinaiion and Icgal fccs. Ajlocation and apportionment ofc05tS Overhead and support costs have bcen allocattd between charitable activities on a lime ba51¥ and are analysed in Notes 7 and 8. Pagell continucd...
Citizen5 Adte Mole Valley Note5 to the Financial Statements- continued for the Year Ended 31 March 2024 ACCOUNTING POLICIES- Continued Taxatio The Company is a registered charity and is exenipi from United Kingdom incorne arld corporniion ILX on its ¢haTiiable Activities. No Irading aciivili&s are undertaken by the Company. Fund #ceountiNg The general nd is an unrestricted filnd which is av8ilable for use ai the discretion of Ihe Tn2Stees in furtherance of the general objectives of the charily and which has not been designaied for other pury)05es. Designated ndS comprise unTestsicied fvnd5 that have been sei aside by ihe Trustees for particular puJp05es. Resiricied funds are funds which are to be used in accordance with spwific resiriction5 imposed by donors or which have been iai5ed by the chanty for particular purposes. Pension costs and other post-retirtmenl benefits Thc charilable company oper8le5 & defined contiibution pension scheme. Contributions payable lo Ihe charitable companys pension scheme are charged to the Statement of Financial Activities in Ihe period to which they relate. DonAled service The offlces ai Dorking ur¢ provided by Mole Valley District Council at a peppercorn rent until October 2026. DONATIOTrIS AND LEGACIES 31.3.23 Total nds Unrtstricied funds Restricted funds Toial funds Donations 5 5,894 15,894 17,930 INVESTMENT INCOME 31.3.24 Total fijnds 31.3.23 Toial fvnds Unrestricted funds Restrieied fvnds Deposit account inierest 9,057 9,057 1,858 Page 12 coniinued...
Citizens Advfice Molt Valley Notes tD the Financial Statements- continued lor the Year Ended 31 March 2024 INCOME FROM CHARtTABLE AcTrrIEs 31.3.24 31.3.23 Activity General Advice National Lottery CornTtLurrity Fund Sullon and East Surrey Water Surrey County Council Surrey Adviceline Citizens Advice Grants Grdnts Grants Grants Grants Grants 122,553 72,028 8,695 37,500 10,992 15,000 121.533 35,630 25.876 55.000 266,768 238,039 Grants received. included in General Advice abov¢, are a$ follows: 31.03.24 31.03.23 Mol¢ Valley District Council Other 120,1)00 2.553 120.000 1.533 Total Gcneral Advice 122,553 121,533 CHARITABLE ACTIVITIES COSTS Support cos¢s (see note 7) Direct Costs Toia18 General Advice National Lottery Community Fund Sutton and Ea51 Surrey W&ier Surrey County Ctsuneil Surrey Adviceline Citizens Advicc 130,010 47,831 600 17.867 6,521 7,060 24,197 8.095 19,633 4,471 15,000 137.070 72,028 8,695 37.500 10,992 15,000 202,829 78,456 281,285 SUPPORT COSTS Expen8¢S cmss charged Governance C05t8 Management Totals General Advi¢e National Lottery Cotnmunity Fund Sutton and Easi SeY Watcr Surrey County Council Surrey Adviceline Citizens Advice 66,032 939 83 (69,296) 23,258 8,012 19,633 3,394 15,000 10,324 7,060 24,197 8,095 19,633 4,471 15.000 1,077 68.131 10,324 78.456 Page 13 Ctsttiinued..-
Citizen$ Advlte Mole Valley Notes to the Flnancial Stat¢meDts- tontlDued for the Year Ended 31 March 21J24 SUPPORT COSTS- totsttDued Support costs. included in the above. are as follows: Governance colts 31.3.24 General Advice 31.3.23 Total actsvities Insurance Ac¢oulltancy and PayTrll L£gDI fess Man&gement COtlittee 008ts Bk charges 3.842 5,700 420 300 62 3.285 5,505 150 60 10.324 9.000 NET INCOMEIIEXPENDITtrRE) Net incomeJ(expeodittwe) iq stated after chargingl{crditing).' 31.3.24 31.3.23 Independeot examineTS fee Ae¢oun(allcy and payToII 5¢Tr7ce4 paid to the independent exprniner RentMI lease payments 3,820 1.880 17,000 3.495 2,010 I7.0 TRUSTEES, REMUNEK4TION AND BENEFfTS None of the ttustees received 4Dy retnuner&iion or benefits duriD8 either the Current or the previous yw. Trustees, expense No trlte¢s, expenses were ld to a trusteo dwiD8 the year to 3 1 Mah 2024. io. STAFF COSTS 31.3.24 31.3.23 Wag¢g and salaries Social stturity c08ts Other pension Costs 184.896 8.398 2,934 172.432 6.620 2.476 l96.228 181.528 Page 14 contitlued...
Citizens Ad¢t Mole Valley iyotes 10 the FinAneial St&tement5- continued for Ihe Year Ended 31 M8rch 2024 io, STAFF COSTS- continued The averngc Thonthly number of tP10yeeS (luring the year w8s as follows.. 31.3.24 38 31.3.23 29 Advisors (volunlaryl Administrative %iaff Ivolunlaryl Tnlee$ Ivolunlary) Staff (paid) 14 io 66 49 No ¢mployees received emolvmenls in exeess of£60,000. Most individuals worked part ume. the fijll lime equivalent of pa2d and volunteer .%taff in 2023-24 was 15 8taff 12022-23.. 12 slafD ii. COMPARATJVES FOR THE STATEMENT OF FINANCIAL ACTIVITIES Unresiricted funds Restricted funds Tofal nds INCOME AND ENDOWMENTS FROM Donations and legacies 17.930 17,930 Charitable activitie5 Generdl Advicc National Lottery Communiry Fund Sutton and Easl Surrey Water Surrey County Council 121,533 121,533 35,630 25,876 55,0ty) 35,630 25.876 55,000 Investmeni income 1,858 1,858 To(91 141,321 116,506 257,827 EXPENDITURE OT+1 Raising fvnds Charltable #etlvities General Advice National Lottery Community Fund Suiion and Easi Sutrey Water SuTiEy Coiillty Counctl 147,465 147,465 35.631 25,876 55,000 35,631 25,876 55,000 Tot 147,465 116,506 263.971 NET tNCOME/(EXPENDITURE) 16,1441 (6,1441 RECONCILIATION OF FUP4DS Total fund5 brought fonvaTd 184.021 184.1Y21 Page 15 continued...
Citizens Advice Mole Valley Note5 to the Fin8neial S¢atements- Continued for tlie Yexr Ended 31 March 2024 COMPARATtVES FOR THE STATEMENT OF FJNAP4CIAL ACTIVITIES- continued Unrestricted Restricted nds fundb. Total funds TOTAL Tr UNDS CARIUED FORWARD 177.877 177,877 12. DEBTORS.. AMOUNTS FALLING DUE WITHIN of4E YEAR 31.3.24 31.3.23 Prepayments and accrued income 4,250 4,250 13. CREDTTORS: AMOtrNTS FALLfNG DUE WITHIN ONE YEAR 31.3.24 31.3.23 Social securiry and other i&xes Oiher creditoEs Accrued expen8es Grants received in advance 3.469 763 4,384 54,538 3,996 2,085 4,189 65.000 63,154 75,270 Grants received IA advartce srtclude.. A Testiic¢ed grant of £33,804 fmm Surrey County Council, lo enable Citizen5 Advice Mole Valley to continue with Ihe No One Lefi Behind iniliaiive throughout 2024-25. A re$tricted su&8rant of £18,234 from Citizens Advice io enable Citizens Advice Mole Valley io deliyer Surreywide Adviceline $erviLe, which is due 10 end November 2025. A grant of £2.500 from the The William Wates Memorial Trust that will be used in 2024-25. 14. LEAStNG AGREEMENTS Minimum l¢#s¢ poytnents und¢T non-¢#neellable operating le&ses fall due as follows.. 31.3.24 31.3.23 Wilhin one year Between one and five ycar5 19,376 8,316 17.000 27,692 17,000 Page 16 onlinued..
Ciiizen$ Advice Mole Valley Iyotes to the Financial Statements- continued for the Yegr Ended 31 M8r¢h 2024 15. MOVEMENT IN FUNDS Net movement in fvnLts Transfers bernveen nds At 31.3.24 Al 1.4.23 Unrestricted funds General fund De%ignated Fund 76,377 101,500 10,434 {8,5001 8,500 78,311 110,000 177,877 10,434 188.311 TOTAL FUNDS 177,877 10,434 188.311 Net movemeni in fvnds, included in the above are as follows.. Incoming r¢sources Resources expended Movetneni in ndS Unrestricted fundl General fund 147,504 1137,070) 10,434 Re5tri¢ted funds Naiional Lottery Community Fund Suiion and E451 Sutrey Water Surrey County Council Citizens Advice Surrey Adviceline 72,028 8,695 37.500 15.000 10,992 {72,028) 18,695) 137.500) 115.000) 110,992) 144.215 1144.215) TOTAL FUNDS 291,719 {281,285 } 10.434 Comparatlves for movement in funds Nei movement irt funds At 31.3.23 Ai 1.4.22 Unrestricted funds GenETal fund Designated Fund 82,521 101,500 16,144) 76.377 101,51)0 184,021 16,144) 177.877 TOTAL FUIYDS 184,021 {6,144} 177,877 Page 17 continued..
Citizeng Adviee Mole Valley Notes to Éhe Financial Statements- eontinu for the Year Ended 31 Mareh 2024 15. MOVEMENT IN FUNDS- fontinued Comparative net rnovement in fimds, inclu(kd in the above are as follow5.' Incoming r&%ources Resources expended Movement in fLwds Unrestrieted funds General fund 141.321 1147,465) 16,144) Restricted funds NaiÈoTial Lottery Community Fund Suiion and st Suffty Water Suncy County Council 35,630 25,876 55.000 (35,630) 125,876) (55.Q(K)) 116,506 {116,506) TOTAL FUNDS 257,827 1263,971) 16,144) A currenl year 12 months and prior year 12 montlL8 ¢ombined position is ag follows.. Net movement in funds Transfers between fiJnd5 At 31.3.24 Ai 1.4.22 Unrestrlcted funds Generdl fund D&st%nèted Fund 82,521 101.500 4,290 {8.500) 8.500 78,311 110.000 184,021 4.290 188,311 TOTAL FUIYDS 184,021 4.290 188.31 Page 18 contillued...
Cltlzen5 Advice Mole Valley Iyotes to the Finanelgl StgttmeJ]ts- coiitlnued for the Year Ended 3] March 2024 15. MOVEMENT IN FUNDS- conilnued A CUTrcnl year 12 months and priw year 12 months combined nec MOVeent in funds, Included in the above are as follows.. Ineoming resources Resources expendcd Movement in funds Unrestricted funds General fiind 288,825 1284,5351 4,290 Re5trlei¢d fiind5 Nbiional Lottery Communiiy Fund Suiion and Easi Surrey Water Surrey CL)unly Council Citizen5 Advice SuTrey Adviceline 107,658 34,571 92.500 15,000 10.992 1107,6581 {34,571) {92.500) {15,000) 110,992) 260,721 1260,7211 TOTAL FUNDS 549.546 1545.2561 4,290 The gTanl donated by the National Lolt¢ry Communiry Fund provid&s for debi, wclfare bcnef)Is and general ca¥ework well as administrative support for ihe resident8 Df Mole Valley. The grani from SES Waler Funded an administrator for thcir water support scheme. The grant from Surrey County Council funded outreach and ¢asework for their No One Left Bchind initiative. The designated fvnd is a provision 38ainsl redurldancy LOSIS and the cost of rent, managemeni and in¥urartce fees and end of lease rcpairs rclaiing 10 the LeR(herhead office. 16. CAPITAL COMMITMENTS 31.3.24 31.3.23 Coniracied but not provided for in the fiTJaneial statements 17. RELATED PAR"I'Y DISCLOSURES During the yeai. Mr Alok Agajwal don21ed £13,50012023 - £13.000} of IT support setvices. Page 19 continued...
Citizens Adviee Mole Valley Notes to the Finanelal Statements- ¢onlinued for ihe Year Ended 31 M8rch 2024 18. POST BALANCE SHEET EVENTS Surrey County Council aw8rded grants from ihe Household Support Fund io all local Citizens Advice ofyices Èn Surrey at £38,000 per office. This grant will be spent io provid¢ advice and supp)rt w all those who live and work in Mole Valley. Mole Valley District Council awarded gtani ndIng of £10,000 frorn the UK Shartd Pr05peTiry Fund for recruittnenl and Iraining costs. J9. COMPANY LIMITED BY GUARANTEE Every member of rhe company undertakes to eontribute such amount as may be required, not exceeding £1, (o the company's ?$5¢1S if it should b¢ wound up while Ihey are a mcmbei or within one y&gr after they cease to be 8 mcmber for the payment of the Conipany's debts and liabilities Contracted before they ceased to be a member foi the costs, charges and expenses of winding up, and for the adjusimenl among Ihem5elve5 ofthe righis of persons who have contributed the CompanYs 20. PUBLIC BENEFIT ENTITY CilizeJ)s AdviGe Mole Valley is a public benefii entity. Page 20