What We've Acheived Successfully implemented new and retendered advocacy services - including North Yorkshire Independent Advocacy Service and Health Complaints Advocacy, Carers Count Kirklees, Lead the Way, Oldham NHS Complaints Advocacy and Calderdale Independent Advocacy Service Cloverleaf Connect - our training department has retained 'Direct Claim, status as a City and Guilds Assessment Centre. Our portfolio of CPD- accredited courses has increased to10, including a self-advoacy skills and train-the-trainer course which has been delivered in local communities arers Count in Kirklees - successfully piloted a hospital discharge liason post, which has since secured continued funding. The post .supports unpaid carers to navigate the hospital discharge processes for their loved ones. ea Inequalities - we delivered a s ort- term project around health inequalities for people with severe and enduring mental health issues. People with lived experience were involved in highlighting issues and making recommendations. This has now received additional funding to be delivered across the Wakefield area. 24
| ur Plan | s for t | he | Future | Future |
|---|---|---|---|---|
| ~ Develop our | social value | and impact | ||
| framework | ||||
| ~ Complete Carers UK Carer Confident | ||||
| Outstanding | mark | |||
| Services | ~ Review and | refresh Quality Assurance |
||
| Framework | ||||
| ~ Develop our | volunteering | offer | ||
| ~ Continue to | develop our | People's | Panel | |
| ~ Conduct employee satisfaction surveys |
||||
| and benchmark | ||||
| Outstanding | ~ Ensure all advocates are qualified |
to | ||
| People | Level 4 | |||
| ~ Review our people policies | ||||
| ~ Review pay, | terms and | conditions | ||
| ~ Continue to | raise our profile through | |||
| engagement, | consultation and social |
|||
| media | ||||
| BeaTrusted | ~ Training for | local teams | around social |
|
| Voice | media ~ Continued involvement |
in national | ||
| consultation, | Advocacy | Leaders | ||
| Network etc |
| ur Plan | s for | the | Fut | ure | ure | |
|---|---|---|---|---|---|---|
| ~ Additional | investment | in our | Business | |||
| Development Team |
||||||
| Financially | ~ Continued | applications | for | funding | ||
| Secure and | from non-contract sources |
|||||
| Diverse | ~ Effective | budgetary | controls | and | ||
| planning | ||||||
| ~ Develop | our approach |
to | data | |||
| gathering | and analysis | |||||
| Equitable, | ~ Establish | EDI benchmarks | ||||
| Accessible and | ~ Review and implement | our approach, | ||||
| Fair | language | and activities | to encompass | |||
| inclusivity | ||||||
| ~ Continued | development | of our Board | ||||
| of Trustees | ||||||
| Strong, Sound | ~ Strengthening of our safeguarding |
|||||
| Governance | practices | |||||
| ~ Strengthen anti-fraud |
assessments, | |||||
| practices | and policies |
| Llnrestricted | Restricted | Total funds | Total funds | ||||
|---|---|---|---|---|---|---|---|
| Note | funds I |
fundsf | 2023 I |
2022 6 |
|||
| Income from: | |||||||
| Donations | 3 | 8,321 | 8,321 | 1,921 | |||
| Charitable activities: |
4 | ||||||
| Advocacy | 2,973,987 | 2,973,987 | 3,173,927 | ||||
| Self advocacy | and involvement | 231,448 | 41,556 | 273,004 | 243,497 | ||
| Information and advice |
970,036 | 970,036 | 1,055,245 | ||||
| Training | 20,671 | 20,671 | 31,351 | ||||
| Investments | s | 2,495 | 2,495 | 1,086 | |||
| Total income | 4,206,958 | 41,556 | 4,248,514 | 4,507,027 | |||
| Expenditure on: |
|||||||
| Charitable activities: |
|||||||
| Advocacy | 3,101,126 | 3,101,126 | 3,176,622 | ||||
| Self advocacy | and involvement | 218,421 | 26,677 | 245,098 | 189,809 | ||
| Information and advice |
966,625 | 966,625 | 889,684 | ||||
| Training | 58,980 | 58,980 | 36,229 | ||||
| Total expenditure | 4,345,152 | 26,677 | 4,371,829 | 4,292e344 | |||
| Net income/(expenditure) | for the | ||||||
| year | s | (138,194) | 14,879 | (123,315) | 214,683 | ||
| Transfer between funds |
(3,682) | 3,682 | |||||
| Net movement in |
funds for | the year | (141,876) | 18,561 | (123,315) | 214e683 | |
| Reconciliation of |
funds | ||||||
| Total funds brought |
forward | 1,749,719 | 20,446 | 1,770,165 | 1,555,482 | ||
| Total funds car ried forward | 1,607,843 | 39,007 | 1,646,850 | Ie770e165 |
| Note | 2023 | 2022 | ||||
|---|---|---|---|---|---|---|
| 6 | E | |||||
| Cash provided by/(used |
in) operating | activities | (95,133) | 99,802 | ||
| Cash flows from investing | activities: | |||||
| Interest | 2,495 | 1,086 | ||||
| Purchase of tangible fixed assets |
(14,926) | (34,261) | ||||
| Cash provided by/(used |
in) investing | activities | (12,431) | (33,176) | ||
| Increase/(decrease) in cash and cash |
||||||
| equivalents in the year |
(107,564) | 66,627 | ||||
| Cash and cash equivalents | at the beginning | of the year | 1,444,393 | 1,377,766 | ||
| Cash and cash equivalents at the end |
ofthe year | 1,336,829 | 1,444,393 |
| 3 | Income from dona | Income from dona | tions | tions | ||||
|---|---|---|---|---|---|---|---|---|
| Current reporting |
period | Unrestricted | Restricted | Total 2023 | ||||
| E | E | E | ||||||
| Donations | 8,321 | 8, 321 | ||||||
| Total | 8,321 | 8,321 | ||||||
| Previous reporting | period | Unrestricted | Restricted | Total 2022 | ||||
| E | E | E | ||||||
| Donations | 1,921 | 1,921 | ||||||
| Total | 1,921 | 1,921 | ||||||
| 4 | Income from charitable | activities | ||||||
| Current reporting |
period | Unrestricted | Restricted | Total 2023 | ||||
| E | E | E | ||||||
| Advocacy | ||||||||
| Income from | grants/contracts | 2,976,246 | 2,976,246 | |||||
| Other income | (2,259) | (2,259) | ||||||
| Subtotal for Advocacy |
2,973,987 | 2,973,987 | ||||||
| Selfadvocacy and | involvement | |||||||
| Income from | grants/contracts | 231,448 | 41,556 | 273,005 | ||||
| Other income | ||||||||
| Subtotal for Self advocacy |
and involvement | 231,448 | 41,556 | 273,005 | ||||
| Information | and advice | |||||||
| Income from | grants/contracts | 956,848 | 956,848 | |||||
| Other income | 13,188 | 13,188 | ||||||
| Subtotal for Information |
and advice | 970,036 | 970,036 | |||||
| Training Income from |
grants/contracts | 20,671 | 20,671 | |||||
| Other income | ||||||||
| Subtotal for training |
20,671 | 20,671 | ||||||
| Total | 4,196,143 | 41,556 | 4,237,699 |
| Previous reporting | Previous reporting | period | Unrestricted | Restricted | Total 2022 | ||
|---|---|---|---|---|---|---|---|
| 6 | 6 | ||||||
| Advocacy | |||||||
| Income from | grants/contracts | 3,170,345 | 3,170,345 | ||||
| Other income | 3,582 | 3,582 | |||||
| Subtotal for Advocacy |
3,173,927 | 3,173,927 | |||||
| Selfadvocacy and | involvement | ||||||
| Income from | grants/contracts | 243,232 | 243,232 | ||||
| Other income | 265 | 265 | |||||
| Subtotal for |
Self advocacy | and involvement | 243,497 | 243,497 | |||
| Information | and advice | ||||||
| Income from | grants/contracts | 1,043,340 | 1,043,340 | ||||
| Other income | 11,905 | 11,905 | |||||
| Subtotal for |
Information and advice |
1,055,245 | 1,055,245 | ||||
| Training | |||||||
| Income from | grants/contracts | ||||||
| Other income | 31,351 | 31,351 | |||||
| Subtotal for training |
31,351 | 31,351 | |||||
| Total | 4,504,020 | 4,504,020 | |||||
| 5 | Investment | income | |||||
| Current reporting |
period | Unrestricted | Restricted | 2023 | |||
| 6 | 6 | ||||||
| Income from | bank | deposits | 2,495 | 2,495 | |||
| 2,495 | 2,495 | ||||||
| Previous reporting | period | Unrestricted | Restricted | 2022 | |||
| 6 | 6 | 6 | |||||
| Income from | bank | deposits | 1,086 | 1,086 | |||
| 1,086 | 1,086 |
| Self advocacy and |
Information | and | ||||||
|---|---|---|---|---|---|---|---|---|
| Advocacy | involvement | advice | Training | Total 2023 | ||||
| E | E | E | E | E | ||||
| Salaries | and | wages | 2,165,396 | 153,399 | 607,197 | 21,679 | 2,947,671 | |
| Other staff | costs | 117,563 | 10,392 | 43,968 | 506 | 172,428 | ||
| Volunteer and group Office costs |
7,538 22,918 |
21,545 4,705 |
20,679 23,546 |
939 | 49,763 52,108 |
|||
| Premises costs Ldgdl dnU PIUI Lsslundl |
19,283 | 1,594 | 29,503 | 90 | 50,470 | |||
| fees | 9,234 | 2,560 | 7,430 | 23,285 | 42,509 | |||
| Governance note 7I |
costs (see | 5,476 | 367 | 1,690 | 90 | 7,623 | ||
| Support 71 |
costs (see note | 753,719 | 50,535 | 232,611 | 12,392 | 1,049,256 | ||
| 3,101,126 | 245,098 | 966,625 | 58,980 | 4,371,828 |
| Self advocacy and |
Information and |
||||||||
|---|---|---|---|---|---|---|---|---|---|
| Advocacy | involvement | advice | Training | Total 2022 | |||||
| E | E | E | E | ||||||
| Salaries | and | wages | 2,324,024 | 138,717 | 610,716 | 20,474 | 3,093,931 | ||
| Other staff | costs | 137,988 | 4,396 | 36,565 | 728 | 179,677 | |||
| Volunteer | and group | 388 | 5,700 | 7,038 | 13,126 | ||||
| Office costs | 24,088 | 3,381 | 23,313 | 1,331 | 52,113 | ||||
| Premises | costs | 33,404 | 1,089 | 28,395 | 387 | 63,275 | |||
| Legal and professional | 3,699 | 192 | 812 | 7,724 | 12,427 | ||||
| Governance | costs | (see | |||||||
| note 7I | 3,840 | 214 | 1,075 | 33 | 5,162 | ||||
| Support 71 |
costs (see note | 649,191 | 36,120 | 181,770 | 5,552 | 872,633 | |||
| 3,176,622 | 189,809 | 889,684 | 36,229 | 4,292,344 | |||||
| 2023 | 2022 | ||||||||
| E | E | ||||||||
| Total restncted | expenditure | 26,677 | 4,020 | ||||||
| Total unrestncted | expenditure | 4,345,151 | 4,288,324 | ||||||
| 4,371,828 | 4,292,344 |
| Analysis ofgovernance and |
Analysis ofgovernance and |
support cos | ts | |||
|---|---|---|---|---|---|---|
| Current reporting period |
Basis of | Support | Governance | Total 2023 | ||
| apportionment | E | E | E | |||
| Trustee expenses and |
related | costs | Direct costs | |||
| Staff costs | Direct costs | 646,491 | 646,491 | |||
| Office costs | Direct costs | 296,629 | 296,629 | |||
| Audit fees | Direct costs | 7,623 | 7,623 | |||
| Accountancy services |
Direct costs | 1,250 | 1,250 | |||
| Legal and professional | Direct costs | 104,886 | 104,886 | |||
| 1,048,006 | 8,873 | 1,056,879 | ||||
| Basis of | Support | Governance | Total 2022 | |||
| Previous reporting | period | apportionment | E | E | E | |
| Trustee expenses and |
related | costs | Direct costs | 185 | 185 | |
| Staff costs | Direct costs | 458,651 | 458,651 | |||
| Office costs | Direct costs | 282,824 | 282,824 | |||
| Audit fees | Direct costs | 4,977 | 4,977 | |||
| Accountancy services Legal and professional |
Direct costs Direct costs |
131,158 | 131,158 | |||
| 872,633 | 5,162 | 877,795 | ||||
| Net income/(expenditure) | for the year | |||||
| This is stated after charging/(crediting): | 2023 | 2022 | ||||
| E | E | |||||
| Depreciation | 47,614 | 51,418 | ||||
| Operating lease rentals: |
||||||
| Property | 18,500 | 25,600 | ||||
| Other | 9,266 | 12,806 | ||||
| Auditor's remuneration |
- audit | fees | 7,623 | 4,977 |
| Staff costs | |||||
|---|---|---|---|---|---|
| Staff costs during | the year were | as follows: | |||
| 2023 | 2022 | ||||
| f | E | ||||
| Wages and salaries | 3,261,317 | 3,250,292 | |||
| Social security | costs | 246,813 | 228,344 | ||
| Pension costs | 86,033 | 69,406 | |||
| Redundancy and termination |
costs | 4,540 | |||
| 3,594,162 | 3,552,582 | ||||
| Allocated as | follows: | ||||
| Charitable | activities | 2,947,671 | 3,093,931 | ||
| Support costs | 646,491 | 458,651 | |||
| 3,594,162 | 3,552,582 |
| Computer | Office | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| equipment | equipment | Total | |||||||
| Cost | 8 | 5 | 6 | ||||||
| At 1 April 2022 | 301,297 | 15,146 | 316,443 | ||||||
| Additions | 14,926 | 14,926 | |||||||
| Dis posa Is | (9,725) | (9,725) | |||||||
| At 31 March 2023 | 306,498 | 15,146 | 321,644 | ||||||
| Depreciation | |||||||||
| At 1 April 2022 | 221,768 | 15,146 | 236,914 | ||||||
| Charge for the year | 47,614 | 47,614 | |||||||
| Dis posa Is | (9,725) | (9,725) | |||||||
| At 31 March 2023 | 259,657 | 15,146 | 274,803 | ||||||
| Net book value | |||||||||
| At 31 March 2023 | 46,841 | 46,841 | |||||||
| AC 31 iifarch 2022 | 79,529 | 79,529 | |||||||
| 13 | Debtors | ||||||||
| 2023 | 2022 | ||||||||
| 6 | 5 | ||||||||
| Trade debtors | 586,653 | 485,861 | |||||||
| Other debtors | 4, 894 | 4,645 | |||||||
| Prepayments and |
accrued | income | 49,263 | 103,499 | |||||
| 640,810 | 594,005 | ||||||||
| 14 | Cash at bank and in | hand | |||||||
| 2023 | 2022 | ||||||||
| 5 | 5 | ||||||||
| Short term deposits | 64,150 | 164,729 | |||||||
| Cash at bank and | on | hand | 1,272,679 | 1,279,664 | |||||
| 1,336,829 | 1,444,393 | ||||||||
| 15 | Creditors: amounts | falling due | within one year | ||||||
| 2023 | 2022 | ||||||||
| 5 | 5 | ||||||||
| Trade creditors | 68,153 | 77,621 | |||||||
| Short term compensated absences Other creditors and accruals |
(holiday | pay) | 9,183 23,310 |
13,114 24,807 |
|||||
| Income received | in advance | 149,773 | 172,785 | ||||||
| Deferred income |
66,250 | 910 | |||||||
| Taxation and social security costs |
60,961 | 58,525 | |||||||
| 377,630 | 347,762 |
| 2023 | 2022 | |||||
|---|---|---|---|---|---|---|
| E | E | |||||
| Deferred | grant | brought | forward | 910 | 50,393 | |
| Grant received | 66,250 | 910 | ||||
| Released | to income from charitable | activities | (910) | (50,393) | ||
| Deferred | grant | carried | forward | 66,250 | 910 |
| Analysis ofmovements | Analysis ofmovements | in restricted |
funds | ||||
|---|---|---|---|---|---|---|---|
| Current reporting |
Balance at | ||||||
| period | Balance at 1 | 31 March | |||||
| April 2022 | Income | Expenditure | Transfers | 2023 | |||
| E | E | E | E | E | |||
| Selfadvocacy and involvement | |||||||
| Young | Leaders | 20,446 | 31,556 | (12,995) | 39,007 | ||
| LD Conference | 10,000 | (13,682) | 3,682 | ||||
| 20,446 | 41,556 | (26,677) | 3,682 | 39,007 | |||
| Total | 20,446 | 41,556 | (26,677) | 3,682 | 39,007 | ||
| Previous reporting period |
Balance at 1 April 2021 |
Income | Expenditure | Transfers | uaiance at 31 March 2022 |
||
| E | E | E | E | E | |||
| Selfadvocacy and involvement | |||||||
| Young | Leaders | 24,466 | (4,020) | 20,446 | |||
| 24,466 | (4,020) | 20,446 | |||||
| Total | 24,466 | (4,020) | 20,446 | ||||
| Analysis | ofmovement | in unrestricted | funds | ||||
| Current reporting |
Balance at I |
As at 31 | |||||
| period | April 2022 | Income | Expenditure | Transfers | March 2023 | ||
| E | E | E | E | E | |||
| General | fund | 1,749,719 | 4,206,958 | (4,345,152) | (3,682) | 1,607,843 | |
| 1,749,719 | 4,206,958 | (4,345,152) | (3,682) | 1,607,843 | |||
| Previous reporting period |
Balance at 1 April 2021 |
Income | Expenditure | Transfers | As at 31 March 2022 |
||
| E | E | E | E | E | |||
| General | fund | 1,531,016 | 4,507,027 | (4,288,324) | 1,749,719 | ||
| 1,531,016 | 4,507,027 | (4,288,324) | 1,749,719 |
| Analysis | ofnet as | ofnet as | sets between fun |
ds | |||
|---|---|---|---|---|---|---|---|
| Current | reporting | period | General | Designated | Restricted | ||
| fund | funds | funds | Total | ||||
| E | E | E | E | ||||
| Tangible | fixed assets | 46,841 | 46,841 | ||||
| Net current | assets/(liabilities) | 1,561,002 | 39,007 | 1,600,009 | |||
| Total | 1,607,843 | 39,007 | 1,646,850 | ||||
| Previous | reporting | period | General | Designated | Restricted | ||
| fund | funds | funds | Total | ||||
| E | E | E | |||||
| Tangible | fixed assets | 79,529 | 79,529 | ||||
| Net current | assets/(liabilities) | 1,670,190 | 20,446 | 1,690,636 | |||
| Total | 1,749,719 | 20,446 | 1,770,165 |
| of th | e following periods: |
||||
|---|---|---|---|---|---|
| Property | Equipment | ||||
| 2023 | 2022 | 2023 | 2022 | ||
| E | E | E | E | ||
| Less | than one year | 18,500 | 4,625 | 2,374 | 9,266 |
| One | to five years | 4,625 | 2,374 | ||
| Over | five years | ||||
| 23,125 | 4,625 | 2,374 | 11,640 |
| Reconciliation ofnet | movem | ent in funds t |
o net cash flow | from operating ac |
tivities |
|---|---|---|---|---|---|
| 2023 | 2022 | ||||
| E | E | ||||
| Net income/(expenditure) Adjustments for: |
for the year | (123,315) | 214,683 | ||
| Deprecation charge |
47,614 | 51,418 | |||
| Bank interest | (2,495) | (1,086) | |||
| Decrease/(increase) | in debtors | (46,805) | (102,054) | ||
| Increase/(decrease) | in creditors | 29,868 | (63,159) | ||
| Net cash provided by/(used |
in) operating | activities | (95,133) | 99,802 |