OpenCharities

This text was generated using OCR and may contain errors. Check the original PDF to see the document submitted to the regulator. This document is also available as Markdown.

2024-03-31-accounts

tt¥ Youthline 202312024 ANNUAL REPORT YouthLine

CONTENTS

About Youthline 3
Our Team 2023-24 4
Trustees Report 5
Head of Operations Report 8
Portman Close - Overview 13
Head of Counselling Report 16
Outreach Coordinator Report 18
Counsellor Coordinator Report 20
Schools - Overview 21
Client Feedback 23
Annual Accounts 24
Fundraising Report 27

==> picture [198 x 33] intentionally omitted <==

----- Start of picture text -----
Youthline
----- End of picture text -----

ABOUT YOUTHLINE

Youthline provides a professional and confidential one-to-one blended counselling service for young people of secondary school age to 25 living in Bracknell Forest and surrounding areas. We continue to provide counselling to adults who care for or support young people.

Youthline has been providing an important service for young people in Bracknell Forest as we are part of the youth support provision in the Borough. We have a Contract with Bracknell Forest Council and Frimley Integrated Care Board.

We offer more than 612 hours of counselling support every month.

Youthline offers accessibility to clients who can either self-refer or be referred by their families, schools, GPs, or other agencies. The service is provided free of charge. Furthermore, there's a dedicated service tailored for schools, for which they contribute financially.

For 36 years, we, as a charitable organisation, have dedicated ourselves to serving the Bracknell Forest community. Our operations rely on the generosity of external funding due to our voluntary nature. The esteemed reputation of Youthline plays a pivotal role in attracting support from numerous sponsors and advocates, both locally and beyond our immediate community.

The Trustees hold the overall responsibility for Youthline. Our team consists of five part-time staff members located at Portman Close, along with employed young person counsellors providing 12 hours per week to Youthline. Our operations heavily rely on the dedication of our volunteers—counsellors, fundraisers, administrative, and reception staff. We extend our sincere appreciation and heartfelt thanks to the staff and volunteers of Youthline whose commitment enables us to deliver our services.

There are lots of ways in which you could become involved with our work. For comprehensive insights into our mission and activities, kindly visit our website: www.youthlineuk.com - Youthline, 7 Portman Close, Bracknell, Berkshire, RG42 1NE

Youthline

3

OUR TEAM 2023-24

Trustees

==> picture [438 x 19] intentionally omitted <==

----- Start of picture text -----
Janet Harris Judy Fender Hiliary Mason Nidhish Parikh Camilla Horwood Oli Sylvester
Chair of Trustees Treasurer
----- End of picture text -----

==> picture [194 x 8] intentionally omitted <==

----- Start of picture text -----
Edwin Wai Gerry Barber Ryan Frost
----- End of picture text -----

Coordination and Young People Counsellors

==> picture [512 x 30] intentionally omitted <==

----- Start of picture text -----
Collette Reynolds Simone Gridelli Annabel Davis Theresa Curtis Gosia Hopley Lucia Carr Sarah Yule
Head of Operations Head of Counselling Outreach & Counselling Administrator Administrative YP Counsellor YP Counsellor
Coordinator Assistant
----- End of picture text -----

Counselling Team

Adam, Adriana, Amber, Amy, Andrea, Anna, Annabel, Becky, Carly M, Carly N, Caroline C, Caroline W, Char, Charlotte, Clara, Clare, Corinne, Dara, Debbie B, Debbie W, Diane, Donna, Elouise, Emma, Gemma, Helen, Jenny, Jill, Judith, Julia, Karen, Kelli E, Kelly J, Kirsty, Laura, Lia, Lisa L, Lisa P, Lucia, Lynne, Mac, Marta, Natalie, Naz, Neal, Neil, Nidhish, Red, Reem, Rob, Samantha C, Sam P, Sammy, Sandra, Sarah L, Shanice, Sherryl, Simi, Sophie, Stefano, Sundeep, Tina, Uli, Vicky

Volunteer Administration & Fundraising

Amelia, Anne, Denise, Fiona, Gemma, James, Jenny, Jo, Lisa, Lynne, Mandy, Natalie, Neal, Samantha G, Samantha N

Supervisors

Annie Wilson, Beverley Thorpe-Radhdo, Joan Devoil, Johanna Bishop, Richard Carroll, Stephanie Fitzwilliamsn

Youthline

4

TRUSTEES REPORT

This has been a critical year for Youthline as we were required to take part in a tender process for our funding from Bracknell Forest Council and Integrated Care Board. Youthline was successful in this bid which has been a relief to all the trustees and staff and has enabled us to continue the service we provide at Portman Close.

During the last year we have seen an ever-increasing demand on our service. What has been notable is the wide range and complexity of the challenges we find our young people being exposed to. We have adapted and changed to meet these needs and have a high confidence that we can continue to respond effectively.

As an organisation Youthline were delighted to have been recognised with a Silver Award in the Charity of the Year category at the Pride of Bracknell Forest Awards.

Our Priorities as Trustees

Our commitment as Trustees is to ensure that our services to young people are of high quality; accessible; free at the point of delivery; and safe and accountable. We also strive to demonstrate that we are effectively governed. These five objectives guide us in all the discussions that we have with our team throughout the year. We have welcomed a new trustee, Nidhish Parikh to our team which has added to our existing experience and depth of knowledge.

Quality and Outcomes

We ensure that quality is maintained through the rigorous way in which we approach the recruitment of the team; the operational framework and guidance that provides a sound and secure basis for practice; the strength of our management and clinical supervision; and our delivery of a comprehensive training programme. All of these are key to ensuring that we have a steady flow of volunteers asking to work with us.

In terms of outcomes, we use simple client-friendly measures to assess the improvement in our clients’ emotional health and well-being: these continue to be excellent and are recorded later in this report. Young people continue to be signposted to us from a variety of agencies and our conversations with those professionals also confirm the positive impact that YouthLine has on individual young people. The report of our Head of Counselling Services, Simone, will go into more detail on both of these areas.

Accessibility

We continue to maintain a good range of access points to our services. Portman Close has provided more counselling rooms allowing us to cater to a higher volume of younger people simultaneously, which has been crucial during periods of such high demand. It provides a warm and welcoming venue for young people which puts them at ease and makes them feel comfortable. We have had support for redecoration of rooms from several local companies. The reports that follow, in particular that of our Head of Operations, Collette, gives more detail of our reach, but in simple terms we saw 724 young people and delivered more than 5550 sessions during 2023/24

Youthline

5

Our work in schools continues to be well received and in high demand. We have responded to this and have increased our delivery offering more appointments within the school environment. We have counsellors in all eight secondary schools in Bracknell Forest, the Special School and the Pupil Referral Unit. More detail of our work in schools is reported by our Counsellor and Outreach Coordinator, Annabel.

Funding

As you know, we provide a free service to young people. Occasionally parents or carers want to contribute but, in the main, we rely on the funding from our contract with BFC and ICB, grant funding from local councils, local companies and organisations, charitable trusts and the activities of our excellent fundraising committee, led by Theresa (who not only generate income, but keep our profile high in the local area). Extracts from our draft accounts are set out later in this Annual Report together with a report from the Fundraising Committee. Our delivery model enables a huge number of sessions to be available at a relatively low level of funding. We are an extremely cost-effective organisation and have many examples of where we have saved the need for statutory services to intervene.

We wouldn’t have been able to achieve this however, without the continued support of our statutory partners Bracknell Forest Council, ICB, our school partners and local donors. We remain incredibly grateful for your ongoing support and collaboration. We would also like to thank all that have provided us with funding. We have some fantastic examples of individuals, groups and companies who have provided Youthline with financial support over the last period and for this we are extremely grateful to all.

Safeguarding

Being safe and accountable is key to the work that we do. We are accountable to our clients; we contract with them at the start of the process and are committed to supporting improvements in their health and well-being. The very nature of our activity means that we are usually working with vulnerable young people and increasingly with vulnerable adults. We maintain a rigorous approach to their safeguarding and to the safety and security of our team. The move to ‘on-line’ work presented some new things to consider but our team developed really strong protocols and have reinforced them in their regular sessions with volunteers and placement students.

Governance and Accountability

We pride ourselves on being a well-run charity with effective governance arrangements. As Trustees, we never forget that we are dealing with public money and donations and have a duty to use our resources in line with our charitable objectives. We have very clear duties towards our staff and volunteers.

==> picture [268 x 70] intentionally omitted <==

----- Start of picture text -----
Youthline
----- End of picture text -----

6

Thanks to our Staff and Volunteers

The Trustees are immensely proud of how our team and volunteers have continued to respond to the challenges faced this last year. Our principal asset is most definitely our people and here at YouthLine we are very blessed in that respect. Anyone who encounters them will recognise what a huge asset they are to the organisation.

You will also see throughout this report, how much of what Youthline does depends on the goodwill of volunteers. There are many different reasons why our volunteers are motivated to work with us but a common theme is that all of them want to make a difference to young people. Some of our volunteers are longstanding and others are with us for a shorter period. All make a positive contribution to our work and are an integral part of our organisation.

YouthLine have been delivering a service to the young people of Bracknell Forest for the last 36 years we are extremely proud of this achievement and the longevity of the service.

We hope you enjoy reading the detail of our annual report and look forward to welcoming you at our AGM on 5th June.

With regards,

The Trustees

Youthline

7

HEAD OF OPERATIONS REPORT

Access to Counselling

This year has been one of considerable development for Youthline.

The passion and dedication that our team bring to Youthline makes it a pleasure working together. We have a fantastic strong team who have continually adapted and acted on the needs of our clients and the community.

We are fully operational delivering face to face appointments at Portman Close on six days of the week, Monday – Thursday 3-9pm, Friday 4-7pm and Saturday 10am – 1pm. Most of our sessions are provided in person, driven by client preference, although we still deliver online and telephone sessions giving the client the flexibility to access their preferred method of counselling.

We continue to offer different locations in which our clients can access our service to ensure their needs are met. Provision continues at Brakenhale School, College Hall, Edgbarrow School, Garth Hill College, Kennel Lane School, Kings Academy Binfield, Kings Academy Easthampstead Park, Ranelagh School, Sandhurst School, The Rise @ Garth Hill College and St. George’s School in Ascot.

We meet as a team regularly to review our waiting list. A big concern is ensuring that our clients are not on waiting lists for a long period of time. and with this in mind we have delivered group work sessions in the training room at Portman Close to help reduce our waiting list. We have received such positive outcomes (see Clients Voice) and shall carry on providing these sessions.

Youthline

8

We continue to see a significant demand for our service. More placement students were recruited in January to meet this demand. The recruitment programme and vigorous checks takes a lot of administrative and managerial time to ‘on board’ the counsellors. We take the competency of our counsellors extremely seriously. With the additional counsellors, it means they will be seeing three clients each per week.

Throughout 2023/24 our delivery was quite consistent with the previous year offering 7349 counselling sessions to 724 individual clients at Portman Close and in schools.

Management and Operations

Youthline has a new website! After months of hard work and collaboration, we were delighted to launch our new website in December 2023. The new website is much easier to navigate with a fresher, more modern look. Please do look! www.youthlineuk.com

A huge task throughout this year has been to implement a new management system.

Our systems were predominantly paper based. Youthline decided to streamline all our operational tasks to an IT system eliminating the need for multiple systems and ensure our data is more secure.

We went live with our chosen system, Lamplight, in March 2024 where 75 staff and volunteers were trained on the new system. This shall improve the client onboarding process and journey, improve the counsellor experience by managing their diary online, create relevant insights and analytics to measure success and evidence this to funders, improve our communications with our clients, provide better outcomes and will be easier to manage reporting and clearer statistical data evidence.

While it's still early in the process, our team holds a strong belief that we will reap the rewards of implementing this system.

Our counselling and office space at Portman Close is perfect and we feel delighted to have this space to deliver our service. Our thanks to Bracknell Forest Council for their continued support.

Through Bracknell Forest Council, we are also involved in Bracknell Children & Young People Emotional Wellbeing & Mental Health Network Meetings which gives us the opportunity to meet ‘virtually’ with key individuals and decision makers.

Staff actively engage and participate in various social community activities. It encompasses interaction with our community, local organisations, businesses, and local councillors who contribute positively to the shared environment.

The Councillors across Bracknell Forest that we met during these activities have shown great support for our initiatives.

Youthline

9

Our funders have an expectation that we will have a social media presence both to recognise their support and to promote our service.

We have a small team who have developed a social media strategy to continue to engage on these platforms and develop our communications.

By conducting this through social media, means we are speaking to the audience in real time to celebrate our successes, raise awareness of our service and other support through other organisations, share our clients’ comments and signpost to our website.

Please like/follow our pages!

Young Ambassadors

Having young ambassadors involved in creating awareness of our charity brings numerous benefits. Firstly, young ambassadors often possess a natural enthusiasm and energy, drawing attention to our cause. Their passion can inspire others, especially peers, to get involved and support the charity.

Secondly, young ambassadors represent the next generation of leaders and influencers. By engaging them early on, we are not only spreading awareness now but also investing in long-term advocacy. These ambassadors can continue promoting our charity throughout their lives, potentially becoming lifelong supporters.

Additionally, young ambassadors offer fresh perspectives and innovative ideas.

Involving young ambassadors gives them a sense of ownership and empowerment among youth. It gives them a platform to make a meaningful impact on issues they care about, promoting personal development and leadership skills.

Over the last year, our amazing young people have been engaged in regular meet ups, producing videos, presenting at Garth Hill College Year 7 assembly, giving ideas on advertising and publicity materials, attending fundraising and Bracknell Pride events. They are currently in the process of setting up a Young Ambassador Recruitment Day for the summer.

Youthline provide Listening Skills Training which will support our Young Ambassadors with self-awareness and self-care tips.

Thank you to all of those who have been involved.

Funding

We continue to develop strong relationships within the Bracknell Forest community to support young people.

Youthline

10

We provide a free service for our clients. This is due to Youthline using predominantly volunteer counsellors and the funders that support our work. We rely on funding from parish and town councils, local companies and organisations and charitable trusts.

Last year, we engaged in the tender process for the Youth Counselling provision throughout Bracknell Forest. We are delighted to announce that we've been granted a five-year contract starting from October 2023.

We are very grateful for the support from Bracknell Forest Council and Frimley Integrated Care Board (ICB).

Regular review meetings take place with Bracknell Forest Council and Frimley ICB to ensure we meet the contract requirements but also giving us the opportunity to showcase the work Youthline are doing.

Youthline would like to thank all the organisations, companies and individuals that have given grants or donations securing our funding for 2023/24.

The community and local corporate support of Youthline has been overwhelming this last year, not just financially but also to improve our premises for staff, volunteers and clients coming to Portman Close.

We are so grateful to Duncan Yeardley Estate Agents who continue to support Youthline with not only providing a monthly donation but also decorated our newest room, Superberry Room. Ascot Fire Brigade Trust, Power of Parenting, Masonic Charitable Trust, Co-Op, The Business Travel Network all of whom donated towards our counselling sessions. Energy Saving Lighting donated two air conditioning units making the very hot summer days more manageable in our two front counselling rooms, Lilaberry and Gooseberry.

We received a call from Berkshire Community Foundation advising Youthline are being awarded £15,000 per year for three years from an anonymous donor. This will pay for a Young Person Counsellor to deliver counselling to 12 clients per week. We also received a grant from Berkshire Community Foundation to support with the increase in energy bills over the winter of 2023/24.

Crowthorne Trust continue to support Youthline by subsidising the termly fee to both Edgbarrow School and Sandhurst School.

To all our supporters, we are very grateful of your recognition of the work we do and the financial support to deliver our service.

Overall, Youthline's commitment to providing essential mental health support for young people and adults in the Bracknell Forest community is truly admirable. We shall continue to keep up the fantastic work, and here's to continued success in the year to come!

Youthline

11

I would like to thank everyone who makes our service possible, from our Trustees, our Administrator, Admin Assistant, Clinical Lead, Outreach Coordinator, cleaners, counsellors at Portman Close, school counsellors, Young people counsellors, our support volunteers, young ambassadors, funders and friends for making Youthline a place to be proud of.

Collette Reynolds

Youthline

12

Portman Close - Overview

Client Age & Gender

==> picture [126 x 175] intentionally omitted <==

----- Start of picture text -----
52 counsellors
399 individual
clients
vv
===
4444 appointments
3420 sessions
delivered
----- End of picture text -----

==> picture [222 x 19] intentionally omitted <==

----- Start of picture text -----
Appointment Breakdown
----- End of picture text -----

Youthline

13

==> picture [117 x 35] intentionally omitted <==

----- Start of picture text -----
Signposting to
Portman Close
----- End of picture text -----

While we don't formally receive referrals, we make it a point to inquire about how clients discovered Youthline. It's notable that most clients still come to us through family, school, or by reaching out themselves. We actively spread awareness of our services through initiatives in schools, GP surgeries, and across various social media platforms.

Portman Close Serving Clients Across Bracknell Forest

Ascot 7 Easthampstead 25 Old
Bracknell
4 Wildridings 10
Binfield 32 Great
Hollands
41 Priestwood 29 Windsor 1
Birch Hill 1 Hanworth 21 Sandhurst 49 Winkfield Row 24
Bullbrook 20 Harmans
Water
12 Sunningdale 3 Wokingham 3
Crown Wood 9 Jennets Park 1 The Parks 12
Crowthorne 16 Martins
Heron
42 Warfield 29

Youthline

14

Issues Presented by Portman Close Clients

Reasons for coming to counselling at Portman Close

When clients refer to our waiting list, we ask, ' Why are they seeking counselling now? ' - In their own words, these are some reasons during 2023-24.

Ongoing Anxiety Issues Grandad is dying, parents are divorcing, school is hard Bereavement, low mood, bullying Having panic attacks due to anxiety Finding transition from primary school to secondary school really hard Parents have split and not getting on with either parent Seeking support as a long time carer for my grandson I just need someone to talk to I struggle to sleep and no one understands me Friendship issues and possible ADHD

Youthline

15

HEAD OF COUNSELLING REPORT

In an era marked by unprecedented global challenges, young people find themselves at the forefront of change. From climate crises to geopolitical awareness, they grapple with a world that often seems chaotic and uncertain, they confront a world characterised by chaos and uncertainty—a journey that aligns with the heightened awareness that accompanies adolescence. Unlike previous generations, today’s young people witness graphic and distressing scenes and brings with it emotional reactions of distress, anxiety, confusion, hopelessness anger and frustration. At Youthline our mission remains steadfast – to provide vital counselling services to those who need it most, our young people, their families and professionals who work with them.

Mental Health Development

While the overall demand for counselling sessions across various mental health concerns has risen, certain issues have experienced notable increases. These issues primarily relate to complex mental health challenges that fall short of meeting the CAMHS (Child and Adolescent Mental Health Services) threshold. We collaborate closely with our mental health support providers to ensure that clients are suitably matched with our service and have new protocols in place to ensure clients who access our service are getting the appropriate support.

Ensuring Quality

We take pride in providing outstanding training to our placement students. To ensure competent practice, Youthline requires all counsellors and placement students to participate in ongoing training sessions throughout the year. We also offer all placement students and counsellors monthly group supervision to complement their own personal supervision. These requirements are in line with the safe practice standards established by the BACP.

Links with the Community

Throughout this year, we have maintained and strengthened positive relationships with both adolescent and adult services. Our efforts to raise awareness of Youthline through local media channels have been notably successful. Our objective remains to sustain high visibility, ensuring accessibility to every young person within our service area. We are fortunate to be invited to BFBC meetings, which keep us informed of Bracknell Forest's Wellbeing strategy for young people. This engagement fosters robust connections with various youth services across Bracknell, furthering our collaborative efforts in supporting young individuals.

==> picture [268 x 70] intentionally omitted <==

----- Start of picture text -----
Youthline
----- End of picture text -----

celebrating 35 years

16

Future Directions and Sustainability As we look to the future, we remain committed to fostering resilience and wellbeing in our community while maintaining a focus on sustainability in all aspects of our work. Our counselling team has provided sustainable mental health support to young people in our community. We have implemented sustainable practices within our organisation, including reducing waste, conserving resources, and promoting eco-friendly paperless initiatives. By prioritising sustainability, we aim to not only support the mental health of our youth but also contribute to a healthier environment for future generations to ensure that our service is accessible and impactful for those who need them most.

Our gratitude extends to our stakeholders, Parishes, Council and Schools for their funding, which enables our current services. With unwavering support from our stakeholders, we will continue to provide a well-rooted exceptional service in the community.

Simone Gridelli

Youthline

17

OUTREACH COORDINATOR REPORT

Throughout 2023-2024 Youthline’s Outreach service has continued to develop with 16 counsellors working across eleven Secondary schools to include Brakenhale, College Hall, Edgbarrow, Garth Hill College, Kings Academy, Kings Academy Easthampstead Park, Kennel Lane, Ranelagh, Sandhurst, The Rise@GHC, and St George’s Ascot.

Growing Demand: Youthline has observed an increased demand for School Counselling, resulting in waiting lists across all participating schools. We firmly believe that every young person deserves access to our service and in line with this commitment, we have provided tailored support to address the specific needs of each school. For instance, Kennel Lane School has received support from our specialised Art Therapist, while The Rise@GHC and College Hall have benefitted from the expertise of our specialist young person counsellors. These interventions are designed to adapt to the changing needs of students, ensuring that our services remain relevant and effective.

Supervision and Training

We deliver high-quality services to our young people in schools, with Youthline school counsellors engaging in tailored workshops addressing various issues affecting young people. We emphasise continuous professional development by ensuring counsellors attend the Annual School Counsellors Conference at Wellington College. Common themes in school counselling encompass anxiety, stress, low mood, neurodiversity, and relationship challenges. To uphold safe practices, Youthline provides monthly group and one-on-one supervision for all school counsellors.

Group Work

To address the high presentation of anxiety, stress and worry and following receiving funding from CCG, Easthampstead Rotary Club and the Shanly Foundation, Youthline have been able to train counsellors in delivering group work and pilot a Group Work project supporting young people in schools.

Youthline

celebrating 35 years

18

The Youthline Group Work Counsellors offer students a safe and supportive environment to talk through issues, listening to their views and experiences, and equip them with resources to help regulate their feelings on themes such as stress and worry. Youthline has successfully completed 6-week groups in Brakenhale and Kings Academy Easthampstead Park School. The outcome measures from this, show that 100% of the students felt their wellbeing had improved following the Group Work.

Youthline has provided information workshops to reach year 6 and year 7 students to highlight the importance of mental health support, what to expect from counselling at Youthline and how to access it.

Safeguarding

We have established robust connections with School Safeguarding Leads, facilitating the effective management of the growing safeguarding requirements of our clients. In total, there have been 21 safeguarding referrals within the Outreach programme, addressing a total of 44 reported concerns. Collaborating closely to address these needs ensures the effectiveness of our efforts in meeting the requirements of our young people.

Links with the community

Youthline have been attending the Child and Adolescent Mental Health Service (Berkshire East) Bracknell GHT/ Early Help Referrals meeting on a weekly basis to ensure the young people of Bracknell are getting the right support from the appropriate surrounding agencies. We continue to attend consultation meetings with the Mental Health Support Teams (MHSTs) in several schools in the local authority to ensure the young people are accessing the right support for their needs.

Youthline

19

COUNSELLOR COORDINATOR REPORT

Throughout 2023 to 2024, the Youthline Portman Close site has been able to support many young people, as well as parents, caregivers and professionals supporting young people.

At Portman Close, we are fortunate to have a dedicated team of 38 counsellors who collectively contribute over 3 hours each per week to providing invaluable support to our clients. Among them are trainee counsellors in their final year of training, whom we are proud to nurture and guide and qualified counsellors who generously volunteer their time to Youthline, embodying our shared commitment to serving those in need. Our team includes two specialised young people counsellors specifically trained to work with individuals under the age of 16, ensuring that our services are tailored to meet their unique needs.

Growing Demand We have seen an increase in the level of need coming into Youthline with many clients having complex issues requiring support from many services in the community. Being able to offer clients up to 24 sessions has proved useful to these clients in helping them work through the complexities of their situation and the individual impact this has had on their mental health. Themes prevalent in Portman Close counselling include family, school, anxiety, anger, relationships, self-esteem, confidence and feelings.

Group work To support young people on our waiting list, they are offered the opportunity to take part in group work before being allocated a 1-1 counsellor. This allows clients to focus on their concerns, to give them mechanisms to explore specific problems related to stress and worry, making more informed choices, working through difficult feelings, and improving relationships within their environment. Clients can go on to work 1-1 with a counsellor following the group work if they still require support. This permits clients to receive support sooner and allows clients to develop coping strategies to manage their needs.

Safeguarding Ensuring the safety and wellbeing of our clients is paramount. Identified safeguarding issues have been increasing this year with 25 MASH referrals and a total of 66 reported concerns, has seen Youthline in touch with MASH and Early Help Team more often to ensure our clients receive the right level of support. We have ensured counsellors remain up to date with thorough safeguarding training and we have clear policies and procedures in place to support our counsellors and clients safely.

As we look ahead, Youthline remains committed in our mission to prioritise the mental well-being of our youth, parents, caregivers, and professionals. Our dedicated team of counsellors, consisting of both qualified and trainee professionals, will continue to provide a safe and supportive environment to ensure free counselling remains accessible for our community members.

Annabel Davis

Youthline

20

SCHOOLS OVERVIEW

11 schools 23 counsellors vv === 2905 appointments sessions 2130 delivered

Schools Appointment Breakdown

Youthline

21

Issues Presented by School Clients

The above table demonstrates the main themes that are presented within the counselling sessions each week.

Counsellors usually record the main 2-3 themes that the clients discuss within their weekly session.

The main ones that come up during school counselling sessions are Family, Anxiety, Feelings, School, and relationships.

Youthline

22

CLIENT FEEDBACK

I was lucky enough to have a friend who shared the amazing service that Youthline offers. I was at a really low point with my mental health due to a situation that had taken place at work. My Youthline counsellor was very approachable. It was a lot easioer to talk about my worries and deep feelings with her than it was to my own family. We explored how I could communicate with my loved ones which was most helpful. Naturally the counselling journey was very up and down and emotioonal. I had six sessions and woredon a lot of healing, exploring my emotions and how I was going to return to work which I did. I would recommend Youthline and know that the option of the service will be available should the need for the support occur again.

My son benefitted greatly from his time spent with his Youthline counsellor and always came out brighter after seeing her and it has made such a difference and has set him up positively for the future.

I became a Youthline Young Ambassador after receiving counselling from the charity a year ago after my sessions were over. I was presented with an opportunity to become a Young Ambassador for the charity. I decided to take this opportunity to give back as Youthline had given me so much, it was great to be able to be involved in helping others like myself. What I enjoy most about being a Young Ambassador is to be able to brainstorm with others and work on making this brilliant counselling sevices more well know.

Group Work

Having mulltiple people in the group Doing the little activities Gaining coping mechanisms Doing activites together

Youthline

23

ANNUAL ACCOUNTS

Youthline Ltd

Company number 4042477 Registered Charity 1096248

Annual accounts for the year ended 31 March 2024 DRAFT subject to independent review

Statement of Financial Activities (including Income & Expenditure Account)

Account) Account)
Unrestricted
funds
£
Restricted
income funds
£
Total this
year
£
Total last
year
£
Incoming Resources
Donations and Grants Note 2 156,844 250 157,094 166,290
Other Income Note 2 61,960 - 61,960 60,295
Interest Received 492 - 490 254
Total income resources 219,296 250 219,546 226,839
Resources expended
Direct charitable activites Note 3 189,578 1,680 191,258 184,783
Support costs for charitable
activities
Note 3 37,633 323 37,956 27,149
Governance costs Note 3a 841 - 841 799
Total resources expended 228,052 2,003 230,055 212,731
Net incoming/(outgoing)
resources before transfers
-8,756 -1,753 -10,509 14,108
Gross transfers between
funds
-
Net incoming/(outgoing)
resources before other
recognised gains/(loses)
-8,756 -1,753 -10,509 14,108
Other recognised
gains/(losses)
- - - -
-
Net movement in funds -8,756 -1,753 -10,509 14,108
Total funds bought forward 67,795 1,753 69,548 55,440
Total funds carried forward 59,039 - 59,039 69,548

Youthline

24

ANNUAL ACCOUNTS

Youthline Ltd

Company number 4042477 Registered Charity 1096248

DRAFT subject to independent review

Balance sheet for the year ended 31st March 2024

Unrestricted
funds
£
FO1
Restricted
income
funds
£
FO2
Total this
year
£
FO4
Total last
year
£
FO5
Current assets
Debtors Note 4 - - - 1,700
Cash at bank and in hand 89,829 - 89,829 89,735
89,829 - 89,829 91,435
Creditors: amounts falling due
within one year
Note 5 30,790 - 30,790 21,887
Net current assets/(liabilities) 59,039 - 59,039 69,548
Total assets less current
liabilities
59,039 - 59,039 69,548
Creditors: amounts falling due
after one year
- - - -
Net assets 59,039 - 59,039 69,548
Funds of the Charity
Unrestricted funds Note 6 59,039 59,039 67,795
Restricted income funds Note 6 - - 1,753
Total funds 59,039 - 59,039 69,548

Audit exemption statement

For the year ended 31st March 2024, the company was entitled to exemption from audit under section 477 of the Companies Act 2006 relating to small companies.

The members have not required the company to obtain an audit of its accounts for the year in question following section 476 of the Companies Act 2006.

The directors acknowledge their responsibilities for complying with the requirements of the Act concerning accounting records and the preparation of accounts.

These accounts have been prepared following the provisions applicable to small companies subject to the small companies regime and in accordance with FRS102 SORP.

Youthline

25

ANNUAL ACCOUNTS

Notes to the Accounts (continued)

ANNUAL ACCOUNTS
Notes to the Accounts (continued)
ANNUAL ACCOUNTS
Notes to the Accounts (continued)
ANNUAL ACCOUNTS
Notes to the Accounts (continued)
ANNUAL ACCOUNTS
Notes to the Accounts (continued)
ANNUAL ACCOUNTS
Notes to the Accounts (continued)
ANNUAL ACCOUNTS
Notes to the Accounts (continued)
ANNUAL ACCOUNTS
Notes to the Accounts (continued)
Note 2 Analysis of incoming resources
Unrestricted funds Restricted income
-IWillFund
Total this year Total last year
£ £ £ £
Donations and Grants Donations - Town and Parish Councils 16,700 16,700 12,400
Donations - Corporate 17,657 17,657 4,819
Donations - Local Giving 1,028 1,028 2,033
Donations - Other 3,324 250 3,574 806
Grants - Bracknell Forest Borough
Council and CCG
103,135 103,135 115,932
Grants - Other 2,500 2,500 2,300
Grants - Berkshire Health - - 23,000
Grants - Berkshire Community
Foundation
12,500 12,500 5,000
Grants - Berkshire Community
Foundation
5,000 5,000 4,249
Total 156,844 250 157,094 166,290
Other income Schools 50,059 50,059 46,242
Training 3,194 3,194 330
Fundraising 8,707 8,707 13,723
Total 61,960 - 61,960 60,295
Note 3 Analysis of resources expended
Unrestricted funds Restricted income
-IWillFund
Total this year Total last year
£ £ £ £
Direct charitable
activities
Salaries 158,377 1,680 160,057 155,649
Supervision 23,260 23,260 20,077
Training 7,162 7,162 6,331
Travel and incidentals 687 687 2,369
Counselling resources 92 92 357
Total 189,578 1,680 191,258 184,783
e
Support costs for
charitable activities
Heat, light, power, water 7,931 7,931 9,834
Subscriptions 514 514 494
Printing, stationery and consumables 700 700 1,601
Cleaning 2,866 2,866 2,736
Advertising, phones, IT 18,499 18,499 8,044
Miscellaneous 3,059 323 3,382 2,064
Premises expenses 4,064 4,064 2,376
Total 37,633 323 37,956 27,149
Governance costs Note 3 (b) Total 841 841 799

Youthline

26

Fundraising Report

At Youthline, we have a small fundraising team who embarked on the 2023/2024 fundraising campaign with collective action and innovative approaches. As we reflect on the past year, our aspirations were not only met but exceeded, thanks to the dedication of our supporters. Despite the challenge of relying on volunteers and operating with limited resources, our team persevered with unwavering determination. Below are the highlights of our fundraising endeavors, showcasing the remarkable impact achieved through persistence, creativity, and the generosity of our community.

Youthline’s Bucket Collection at The SS) Lexicon April 2024 raised £321.96. Monika pounded the streets of Bracknell dressed as a squirrel for the Virtual London Marathon raising £2082.

In May 2023, Youthline‘s fundraising team organised a Pub Quiz at the Admiral Arms, Bracknell raising £329.14. Leah and Keith from Duncan Yeardley ran the Asics 10k London Landmark run raising £303.75.

Youthline’s volunteers helped raise £279.46 from a bucket collection at Sainsburys Bracknell.

Youthline’s Summer Online Auction raised £269. Thank you to all those companies that donated the prizes for the bids.

Youthline’s Christmas Dinner raised £125 through holding a raffle during the evening.

Tesco, Warfield invited us to hold two very busy bucket collections during December 2023 raising £721.83 and £646.42.

Youthline were part of EASTHAMPSTEAD ROTARY CLUB Christmas Raffle 2023 which raised £340.

The Binfield Club held a Quiz Night in aid of Youthline which raised £576.

Youthline

27

We extend our deepest gratitude to Monika Taplin again for her unwavering support and dedication to Youthline throughout the 2023/24 year. As a steadfast ambassador, Monika has remained instrumental in amplifying awareness of our mission. Over the past year, she has continued to actively participate in numerous fundraising initiatives, including local events and campaigns. Notably, her spirited participation in various fundraising activities, such as running half-marathons and adorning Bracknell's streets in an array of captivating costumes, has not only showcased her commitment but also inspired others to join in our cause. Monika's ongoing enthusiasm and generosity embody the spirit of community and solidarity that fuels our organisation's efforts to support those struggling with mental health challenges in Bracknell and beyond.

We extend our heartfelt appreciation to Duncan Yeardley for their steadfast support of Youthline throughout the past year. Their unwavering commitment to our cause has played a pivotal role in expanding our reach and impact within the community. We are deeply grateful for Duncan Yeardley's continued partnership and meaningful contributions to our charity's mission.

The Rotary Club of Easthampstead continue to be great supporters of Youthline and through their own fundraising activities donate their money to our charity.

Youthline are proud to be involved with the Bracknell Lottery and for 20232024 this raised £1426.50 for our charity.

Youthline were lucky enough to be chosen as a local cause with COOP and received £3051.72.

As well as the above fundraising events, we would also like to mention all those that have contributed to Youthline through Local Giving, raising £1028.37.

Theresa Curtis

Youthline

28

Youthline Limited Company number 4042477 Registered Charity 1096248 Report and Financial Statements For the year ended 31 March 2024

Youthline Limited Charity number 1096248 Company number4042477 Youthline Llmited Trustees. Report For the year ended 31 March 2024 The directots present their ￿port and the financial stateff£nts of the company forthe year ended 31 sl March 2024. Structure. governance and management Youthline is a registered charity and a company l¥niied by guarantee. The goveming document of the charity is the Mernrandum and Articles of Association dated July 2000. The folbwing direciors. who are also Ihe Trustees of the charty. sepied during the year. Mr G Barber (retired by rotation and re-appointed 14 June 2023) Mts J L Fender Mr R Frost (appointed 18 Aprfl 2023) Ms C E Horwood (resigned 4 November 2023) Mrs J Harris Mrs H Mason Mr N Parikh (appointed 4 November 2023) Mr O W E Sylvester Mr H Wei (resigned 4 November 2023) New Trustees who have suitable expeiience and interest in th8 vKI￿ of the charity are appointed by the serving Trustees as required. The Trustees consKJer that. at this time. seven to nine trustees are an appropiiate number for the organisation. Objects and act5vities The principal object of the charity is the provision of free, conf¥Jential counselling to young people in the 8racknell Forest area (aged 12 to 25). and to those who care for them, at Portman Ck)se. Bracknell, RG42 1 NE. The organisation provides free counselling to local young people using placerrent students and suitably qualrfied counselbrs. During the year have continued to provMJe counselling at Portman Close, in local sthools and online as appropriate to ensur8 safe V￿rkIng for both clients and counsellors. The Trustees have complied ￿th their duty to have due regard to the gumjance on public beneftt, as published by the Charity Comrrission, in exercising their duties. Financial revlew The resutts for the year are set out on pages 4 to 9. Charity reserves are used for the general pU￿oseS of the chaiity unless they have been destgnated for spefifr purposes when donated. The Trustees policy over unrestricted funds is that reserrfes should be suff￿lent to wind the corrpany up n an ordered manner rf it becaffe ne￿SSary to do so. and to ensure t1￿ for corrrjleting work wilh vulnerable young people.

Youthline Limited Trustees. Report For the year ended 31 March 2024 Truste•$ responslbililles for the Flnanclal Statements Charity and company law require the Tfustees, who are also the Director5 of Youthline Limrted. to prepare financial statenpnts for each financial year. which give a true and fair view of the state of affairs of the charitable company as at the balance sheet date and of tts incoming resources and appliCat￿n of resources. including income and expenditure for that perK)d. In preparing those financial statements. the Trustees are required to: select suitable accounting policies and apply them consistentty - obseple the methods and princples in the Charities SORP - make judgements and estimates that are reasonable and prudent state whether applicable accounting standards have been followed. subject to any material departures disclosed and explained in the financial statements prepare the financial statements on the going concem basis unless it is inappropriate to assume that the charity will continue in business The TNstees are responsible for keeping proper financial records. which disclose with reasonable accuracy at any tiffE, the financial position of the charity and enable them to ensure that the financial statements comply with the Coryanies Act 2006. They are also responsible for safeguarding the assets of the chartty and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities. Thls report was approved by the Board on- 11 ZOLK Director For and on behalf of the Trustees of Youthline Limited

Youthkne Llffed (Jarty nurt)er 1096248 C4)nwany nun)8r 4042477 Report of thg ind•pondent •xamln•r to tho Trust•o6 of Youthlln• Umitod I report on Iha airA)unts forthe ￿arended 31st Marth 2024 set out on pages 4 to 9. R•sp•cllv• r••pon•lblllU•• ol tr￿•￿•• and •xamln•r The diatys tNstees (vtho are also the directots for the purposes ol Cof￿anY lawl arn rgspon8bie for the prnparalknn of ihe acmunis. The thaws twstees consbJor that an audrt Is not required for Ihls year !und8r Soth>n 14412) of th• Chartl•s Aet 2011 {the 2011 ACA)) and Ihat an iidependenl 8xamknatX)n is requN¥Jd. Havng satkfiad myself that the tharity is not subpd lo audlt under ￿ryany law and Is ofKJbbo for independent axarrthatlon. ft 18 nry respons￿11Y to: - exarrinp thè actounts undèr Sort￿n 145 of Ih? 2011 a - lo follow the procedure laxl dO￿Tr n the Génefal D¥ections gprtn by the Charity ConYrtss#)n (under S8Glion 14515Xb) ol thè 2011 Actk and - lo stat6 th•ther paflkulaT mattors have conw to ry attgntknn Basls of th• Inde￿nd•nt •xamlnefs rewt My exanlnation was c8M8d out kn attoftjance with the Generdl leclk)ns glven by the ￿alitY Con￿¥8$10n. An oxafflna15on inthd88 a rnvkW of tho accounling (ocorfs kept by the chaty and a compavlson of tha aco)unts pyèsented ith those records. It also incbJdes considernt￿n of any unusual Iterr6 or disck)surns n the accounts. an¢Y seekng expuinalbns frDm you as trustees concaming any 8uth mattern. Th• pr04xdures undertaken do not provkle all the evldenco Ihat %￿UkI bo rfjquw8d tn an audlt. and ￿nSeqUent￿ no opinb)n Is given as to thathgr the accounts pTrsenl 'true and far view and thé report is to those n¥tte￿ sel out fft th• statoments bebw. Ind•p•nd•nt •xamln•fs •tat•m•rt In connedbn oxamalx•n, no Thrter has cornfr to my attenli?n: 11) glves m8 Tra60nable causè lo belevo that, in any ￿￿tell31 respects. the - to keep accounting reLX)rds in accordanc8 Secllon 386 of Iha Q)ry)anies 2006: and - to preparp accounts accord ￿ the accounting re￿Ids, W#h the aC￿lUnt￿g requhennts ol Sectknn 396 of the Conpankns Act 2006 and thg n*thods and pmciplgs of tho Stsi•mfrnl of Reconynonded Prnclu: Accounlkng and Reportng by Charrtbes have not been met: or 12) 10 in opknlon. attentrjn shouhl be drawn kn oNler Io onable a p(opot unde￿tandIng of the a¢xounl8 to bo reathed. 'mL4S AGHS AcoJuntkng & Taxatlon S•pAc•• Lkrted 14 P￿Ores6 8u8ln88& Cenl ttU8 Parkway Slough SL16DQ Dalo". li J.LAy l &ly-

Youthline Limited Company number 4042477 Registered Charity 1096248 Annual accounts forthe year ended 31 March 2024 ststement of Financial Activities (including Income and Expenditure Account) Rostrlct•d Income funds Unrestrlcted fund8 Total thls yoar Totsl last yoar Incomlng resourc•s Dorntlt)M and Grant• Note 2 250 166 290 othor Incom• Note 2 Int•r••t rec•lv•d 492 492 254 Total Incomlng resources 219296 250 226 839 Resources expended Dlr•cl c￿rItalIa actlvltl•¥ Note 3 189 578 191258 SupF#Xt fly C￿rItabl0 actlvlil•• Note 3 323 Gov•rMnc• cots Note 3(a) Total resources expended 799 228 052 230 055 212 731 Net IncomIn￿(OUt80lngj resources before transhrs Gross transfers between funds 1,753 Net IneomlnW{outyolng) resoU￿e5 before olher recognlsed galns/flossesJ Other recognlsed galnsl(losses) Net movement In funds Total funds brought forward Total funds cathed fonvard 59,039 69,548

Youthline Limited Company number 4042477 Registered Charty 1096248 Balance sheet for the year ended 31 March 2024 Restricled income funds Unrestrlcted funds Totsl this year Totsl last year F01 F02 F04 F05 Current assets Debtors Cash at bank and in hand Total cu￿ent assets Note 4 1,700 89.735 91.435 89.829 89,829 89,829 89,829 Creditors: amounts falllng due withln one year Note 5 30.790 21,887 Net curnnt assets/(liablli(ies) 59.039 59,039 69,548 Total assets less current liablllties 59.039 59,039 69,548 Creditors: amounts falling due after one year Net assets 59,039 59.039 69.548 Funds of the Charity Unrestrlcted funds Restrlcted income funds Note 6 59.039 59.039 67,795 Note 6 Total funds 59,039 59,039 Audlt exemption statement For the year ended 31st March 2024 the company vras entitled to eXeMpt￿n from audit under section 477 of the Companies Ad 2006 r8Lating to small companies. The member5 have not required the company to obtain an audit of its accounts forthe year in question in accordance wtth section 476 of the Companies Act 2006. The director5 acknO¥￿edge their responsibiltties for comptying with the requirements of the Act in respect to accounting records and the preparation of accounts. These a¢counts have been pr8pared in accordance with the provisK)ns appluble to small companies subject to the small companies. regime and in accordance vthh FRS102 SORP. Approved by th8 Board and slgned on its behalf by: Date of approval (Dlrector)

youth￿'ne Luiyted Chairty nunkner 1096248 Co￿panY nurrtJer4042477 NOTESTOTHE ACCOUNTS Note 1 ACCOUNTING POLICIES Th8se accounts have be8n prepared on th8 basis of htstor￿ cost n accordance with: £counb'ng and ReportirvJ by charit￿ - Statement of Recommended Practice aPpI￿able to charrties preparlng their accounts in accordance with the Financial Reporting Standard applicabl8 in th8 UK and Republic of Ireland IFRS 102) leffectNe 1 January 20151. also known as the Charitigs SORP IFRS 1021, the Companies Act 2006 and the char￿￿5 Act 2011. The princlpal accountng pOl￿￿S adopted in the preparation of these financial statements are as folk)ws'. mln Grant8 Income from grants i8 Includéd in incomlng resources when thes8 are receNed with the ex¢eplk)n of grants for purposes for which expenditure will be incurred in a fulure p8r￿rfj. Donatlons Income from donations ar8 Included in ncomro resources when r8c8Ned. Resources expended are included in the Statemént of F￿anC￿lI ktrrfiitl8s on an accruaL8 basis. The company currenlty has r)0 fLxed assets and smal assets ar8 8xpensed on purchas8. The Trustees receNe no remuneralkin and are onty reknburs8d lor items paKI for on behamol lh8 charty. The Trusl888 confirm that Ihere are rK* related party ITansactThis lo discbse. The unreSIT￿l0d fund comprises those moni8s. wh￿h may be used lowards the meeting of the charrtable obhclN8S of the company at the d￿Gre1K)n of the Trustees. Re8tr1cte(I funds are monles recelved for a specth purpose al the time of donattin. The polty sel by the Trustees L8 for reserves lo b8 sUff￿lent lo wind up the company Yi an ordered manner and lo ensure line for completing WOTk wrth vulnerab18 young p8opk8. Thls esUmaled lo b8 the equivabnl of three months costs.

Youthfine Lwiited Charity NunJer 1096248 Corryjany Nur￿0r 4042477 NOTES TO THE ACCOUNTS {CONTJNUED) Note 2 Analysis of incoming resources R•strlcted Unr•strictsd fvnds Totsl thls yoar Totsl last year IWIIIFund Donations and Grants Donat￿1n$ - Town and Parish Councls Donatv)ns - Corporate DonatKsns - Local Giving DonatKJns - Other Grants - Bracknel Forest Borough Council Grants - Other Grants- Berkshire Hea Grants - Berkshire Communty Foundal)n 16.700 12,400 1.028 3.324 250 806 103.135 103 135 115.932 23,000 Total 250 166 290 Other Income Sch¢X)Is Training Fundra￿iDg 50,059 3.194 330 Total Note 3 Analysis of resources expended R•strletgd Incom• - IIMIIFund Unrestrletsd funds Totsl th15 yèar Totsl last year Direct charltable Sak3rEs actlvities Supervisi)n Trainrng Travel and inc*Jenta Counselh'ng resources Note 3 (a) 160057 687 92 191258 2,369 357 92 189 578 Total Support costs for Heat. luht. power. water haritable Subscrip￿n5 actlvitles Printing, stat￿nery and consumab Ckaning Advertising. phones. IT Mis¢elL3neous Premises expenses 7.931 514 700 2.866 18.499 3.059 4,064 7.931 514 9,834 494 700 2,736 8.044 2.064 18,499 323 Total 323 Governance costs Note 3 {b) Total 799

Youthline Linited Charkty number 1096248 Company nun*)er4042477 NOTES TOTHE ACCOUNTS (CONTINUED) Note 3 (a) Staff costs This year Last year SaLgries and wages Social securty costs PenS￿n costs 147,960 4,276 3.413 Total 160 057 Average headcount In the year Management and adM￿lStratX)n (part-time> Schools work (part-time) 14 12 No empkJyees received empbyee b8neffts for the reporting per￿ of more than £60,(M)O. Note 3 (b) Th8 Cost of the annual Independent Revi8w £828 and is included within Governance costs.

Youthline Lined Charty Nurrber 1096248 Cotypany Nurr)er 4042477 NOTES TO THE ACCOUNTS (CONTINUED Note 4 Debtors and prepayments Analy55s of debtors Amounts falllng due wlthln one year Th1$ year Last year Amount5 falllng due after more than one year Thls year Last year Trade dèbtOf5 Other debtors Pr•paym•nts and accru￿ In￿m0 Total 1.7C(J Note S Credltors arbd accruals Analysls of crndltorn Amounts falllng due wlthln one y•ar ThSs year Last year Amount$ falllng duè after moro than one year Thls y￿r Last y•af Loan• and ov•rdrafts Trado crgdltorn Othor credltorn Accruals and deferr•d In¢om• 21,887 21.887 Tolal 30.790 Nolo 6 Movements of major lunds Fund balanc brought foNard Fund balances carrted forward GaSn and losses Incomlng resources Outgolng w•sOU￿•S Transfern Fund nam•• Unrn$trlcted Restrlcted: I l•yIII Fund 250 219.546 2.003 230.055 Total Fund• 69.548 59,039

Youlhline Limitèd Charity number 1096248 Company number 4042477 Report ol the Independent gxamlner to the Trustees of Youthllne Llmftad I report on the accounts fortho year •nded 31st Ma￿h 2024 set out on pages 4 to 9. R•8pectlv• r•8ponslbllltso8 oftrusto0• and examlnor The charitys tNslees (who arn also the directors for the pu￿OSe$ of company lawl are responslble for the preparallon of the accnunl$. The charitls trusleos considfrr Ihal an audrt 1$ not required for IhLS year lundgr Section 14412) of tho Charties Acl 2011 (the 2011 Actll and Ihal an Independ6nt xamin8tion 1$ ￿quired. Havkng satLsfl8d myseff that Ihe charity is not subject lo audll under company law and 16 eliglble for ind8p8ndent 8xamlnallon. it is my responsibility to.. examino the 8ccount$ under Section 145 of the 2011 act lo follow the procedura laid down in the G8neral Dlreclions given by the Charity Commlsslon lundar Section 14515Xb) of th8 2011 Act)., and lo stale whether p8rtlcular maltors have come lo my allenllon Basls of tho Indep•nd•nt •xamlner'8 report My examination was c8fTf8d out In ac¢of(Jancè with Ihe General Dlrecth)ns glven by th? Charity Commission. An 8xamlnatlon indudes a rèvlew of the accounting records kepl by Ihg charlty and a compartson of tho accounts presented wlh those records. 118lso includes consid8ration of any nusual ttems or dis¢bsurB5 Iri the accounts. and sèèking explanallons Irom you as trustees ¢onc8ming any such malters. The procedures undartaken do not provld¢ all the evldenc8 that would be réquir8d in an audlt, and consequently no oplnbn is giv8n as to %thelh8r tha accounts prosenl a 'true and fair view and the report iy limited to th088 matters sel out in tha slalemenls below. Ind•p•ndent èxarnlngr* stst•ment In conneclron wlth ry examination, no matter ha3 coma lo my attention: 111 glves me reasonable causè to believe Ihal, In any matertal respècts. the requIreff￿nt$ - to ke6p accounting records in accordance with Section 386 of the Comp8nies Act 2006- and - to prepare accounts whiGh acco￿ wtth Ihe accounllng wcords, comply with the accounllng rBqulremenl8 of Section 396 of thè Companles Act 2006 and wilh tho molhod$ and prfncipbs of th8 Stalem8nt of Recomm9nd8d Pract￿.. Accounting and Reportlng by Charitles have not been met,. or (21 to which, In my opinion, attenllon should b8 draym In ordtsr lo ènab￿ a proper understanding of the occounls lo bè reached. AGHS Accounllng & Taxallon SeNic09 Limited 14 P￿gresS 8usin8ss Céntre lthrttle Parkway Slough SL1 60Q il J.UJ l)'L Dale..