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Youthline
202312024
ANNUAL
REPORT
YouthLine

## **CONTENTS** 

|About Youthline|3|
|---|---|
|Our Team 2023-24|4|
|Trustees Report|5|
|Head of Operations Report|8|
|Portman Close - Overview|13|
|Head of Counselling Report|16|
|Outreach Coordinator Report|18|
|Counsellor Coordinator Report|20|
|Schools - Overview|21|
|Client Feedback|23|
|Annual Accounts|24|
|Fundraising Report|27|



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## **ABOUT YOUTHLINE** 

Youthline provides a professional and confidential one-to-one blended counselling service for young people of secondary school age to 25 living in Bracknell Forest and surrounding areas.  We continue to provide counselling to adults who care for or support young people. 

Youthline has been providing an important service for young people in Bracknell Forest as we are part of the youth support provision in the Borough. We have a Contract with Bracknell Forest Council and Frimley Integrated Care Board. 

We offer more than 612 hours of counselling support every month. 

Youthline offers accessibility to clients who can either self-refer or be referred by their families, schools, GPs, or other agencies. The service is provided free of charge. Furthermore, there's a dedicated service tailored for schools, for which they contribute financially. 

For 36 years, we, as a charitable organisation, have dedicated ourselves to serving the Bracknell Forest community. Our operations rely on the generosity of external funding due to our voluntary nature. The esteemed reputation of Youthline plays a pivotal role in attracting support from numerous sponsors and advocates, both locally and beyond our immediate community. 

The Trustees hold the overall responsibility for Youthline. Our team consists of five part-time staff members located at Portman Close, along with employed young person counsellors providing 12 hours per week to Youthline. Our operations heavily rely on the dedication of our volunteers—counsellors, fundraisers, administrative, and reception staff. We extend our sincere appreciation and heartfelt thanks to the staff and volunteers of Youthline whose commitment enables us to deliver our services. 

There are lots of ways in which you could become involved with our work. For comprehensive insights into our mission and activities, kindly visit our website: www.youthlineuk.com - Youthline, 7 Portman Close, Bracknell, Berkshire, RG42 1NE 

## Youthline 

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## **OUR TEAM 2023-24** 

## **Trustees** 

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Janet Harris Judy Fender Hiliary Mason Nidhish Parikh Camilla Horwood Oli Sylvester<br>Chair of Trustees Treasurer<br>**----- End of picture text -----**<br>


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Edwin Wai Gerry Barber Ryan Frost<br>**----- End of picture text -----**<br>


## **Coordination and Young People Counsellors** 

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Collette Reynolds Simone Gridelli Annabel Davis Theresa Curtis Gosia Hopley Lucia Carr Sarah Yule<br>Head of Operations Head of Counselling Outreach & Counselling Administrator Administrative  YP Counsellor YP Counsellor<br>Coordinator Assistant<br>**----- End of picture text -----**<br>


## **Counselling Team** 

_**Adam, Adriana, Amber, Amy, Andrea, Anna, Annabel, Becky, Carly M, Carly N, Caroline C, Caroline W, Char, Charlotte, Clara, Clare, Corinne, Dara, Debbie B, Debbie W, Diane, Donna, Elouise, Emma, Gemma, Helen, Jenny, Jill,  Judith, Julia, Karen, Kelli E, Kelly J, Kirsty, Laura, Lia, Lisa L, Lisa P, Lucia, Lynne, Mac, Marta, Natalie, Naz, Neal, Neil, Nidhish, Red, Reem, Rob, Samantha C, Sam P, Sammy, Sandra, Sarah L, Shanice, Sherryl, Simi, Sophie, Stefano, Sundeep, Tina, Uli, Vicky**_ 

## **Volunteer Administration & Fundraising** 

_**Amelia, Anne, Denise, Fiona, Gemma, James, Jenny, Jo, Lisa, Lynne, Mandy, Natalie, Neal, Samantha G, Samantha N**_ 

## **Supervisors** 

_**Annie Wilson, Beverley Thorpe-Radhdo, Joan Devoil, Johanna Bishop, Richard Carroll, Stephanie Fitzwilliamsn**_ 

## Youthline 

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## **TRUSTEES REPORT** 

This has been a critical year for Youthline as we were required to take part in a tender process for our funding from Bracknell Forest Council and Integrated Care Board. Youthline was successful in this bid which has been a relief to all the trustees and staff and has enabled us to continue the service we provide at Portman Close. 

During the last year we have seen an ever-increasing demand on our service. What has been notable is the wide range and complexity of the challenges we find our young people being exposed to.  We have adapted and changed to meet these needs and have a high confidence that we can continue to respond effectively. 

As an organisation Youthline were delighted to have been recognised with a Silver Award in the Charity of the Year category at the Pride of Bracknell Forest Awards. 

## **Our Priorities as Trustees** 

Our commitment as Trustees is to ensure that our services to young people are of high quality; accessible; free at the point of delivery; and safe and accountable. We also strive to demonstrate that we are effectively governed. These five objectives guide us in all the discussions that we have with our team throughout the year. We have welcomed a new trustee, Nidhish Parikh to our team which has added to our existing experience and depth of knowledge. 

## **Quality and Outcomes** 

We ensure that quality is maintained through the rigorous way in which we approach the recruitment of the team; the operational framework and guidance that provides a sound and secure basis for practice; the strength of our management and clinical supervision; and our delivery of a comprehensive training programme. All of these are key to ensuring that we have a steady flow of volunteers asking to work with us. 

In terms of outcomes, we use simple client-friendly measures to assess the improvement in our clients’ emotional health and well-being: these continue to be excellent and are recorded later in this report. Young people continue to be signposted to us from a variety of agencies and our conversations with those professionals also confirm the positive impact that YouthLine has on individual young people. The report of our Head of Counselling Services, Simone, will go into more detail on both of these areas. 

## **Accessibility** 

We continue to maintain a good range of access points to our services. Portman Close has provided more counselling rooms allowing us to cater to a higher volume of younger people simultaneously, which has been crucial during periods of such high demand.    It provides a warm and welcoming venue for young people which puts them at ease and makes them feel comfortable. We have had support for redecoration of rooms from several local companies. The reports that follow, in particular that of our Head of Operations, Collette, gives more detail of our reach, but in simple terms we saw 724 young people and delivered more than 5550 sessions during 2023/24 

## Youthline 

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Our work in schools continues to be well received and in high demand. We have responded to this and have increased our delivery offering more appointments within the school environment. We have counsellors in all eight secondary schools in Bracknell Forest, the Special School and the Pupil Referral Unit. More detail of our work in schools is reported by our Counsellor and Outreach Coordinator, Annabel. 

## **Funding** 

As you know, we provide a free service to young people. Occasionally parents or carers want to contribute but, in the main, we rely on the funding from our contract with BFC and ICB, grant funding from local councils, local companies and organisations, charitable trusts and the activities of our excellent fundraising committee, led by Theresa (who not only generate income, but keep our profile high in the local area). Extracts from our draft accounts are set out later in this Annual Report together with a report from the Fundraising Committee. Our delivery model enables a huge number of sessions to be available at a relatively low level of funding. We are an extremely cost-effective organisation and have many examples of where we have saved the need for statutory services to intervene. 

We wouldn’t have been able to achieve this however, without the continued support of our statutory partners Bracknell Forest Council, ICB, our school partners and local donors. We remain incredibly grateful for your ongoing support and collaboration. We would also like to thank all that have provided us with funding. We have some fantastic examples of individuals, groups and companies who have provided Youthline with financial support over the last period and for this we are extremely grateful to all. 

## **Safeguarding** 

Being safe and accountable is key to the work that we do. We are accountable to our clients; we contract with them at the start of the process and are committed to supporting improvements in their health and well-being. The very nature of our activity means that we are usually working with vulnerable young people and increasingly with vulnerable adults. We maintain a rigorous approach to their safeguarding and to the safety and security of our team. The move to ‘on-line’ work presented some new things to consider but our team developed really strong protocols and have reinforced them in their regular sessions with volunteers and placement students. 

## **Governance and Accountability** 

We pride ourselves on being a well-run charity with effective governance arrangements. As Trustees, we never forget that we are dealing with public money and donations and have a duty to use our resources in line with our charitable objectives. We have very clear duties towards our staff and volunteers. 

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## **Thanks to our Staff and Volunteers** 

The Trustees are immensely proud of how our team and volunteers have continued to respond to the challenges faced this last year.  Our principal asset is most definitely our people and here at YouthLine we are very blessed in that respect. Anyone who encounters them will recognise what a huge asset they are to the organisation. 

You will also see throughout this report, how much of what Youthline does depends on the goodwill of volunteers.  There are many different reasons why our volunteers are motivated to work with us but a common theme is that all of them want to make a difference to young people. Some of our volunteers are longstanding and others are with us for a shorter period. All make a positive contribution to our work and are an integral part of our organisation. 

YouthLine have been delivering a service to the young people of Bracknell Forest for the last 36 years we are extremely proud of this achievement and the longevity of the service. 

We hope you enjoy reading the detail of our annual report and look forward to welcoming you at our AGM on 5th June. 

With regards, 

The Trustees 

## Youthline 

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## **HEAD OF OPERATIONS REPORT** 

## **Access to Counselling** 

This year has been one of considerable development for Youthline. 

The passion and dedication that our team bring to Youthline makes it a pleasure working together. We have a fantastic strong team who have continually adapted and acted on the needs of our clients and the community. 

We are fully operational delivering face to face appointments at Portman Close on six days of the week, Monday – Thursday 3-9pm, Friday 4-7pm and Saturday 10am – 1pm. Most of our sessions are provided in person, driven by client preference, although we still deliver online and telephone sessions giving the client the flexibility to access their preferred method of counselling. 

We continue to offer different locations in which our clients can access our service to ensure their needs are met. Provision continues at Brakenhale School, College Hall, Edgbarrow School, Garth Hill College, Kennel Lane School, Kings Academy Binfield, Kings Academy Easthampstead Park, Ranelagh School, Sandhurst School, The Rise @ Garth Hill College and St. George’s School in Ascot. 

We meet as a team regularly to review our waiting list. A big concern is ensuring that our clients are not on waiting lists for a long period of time. and with this in mind we have delivered group work sessions in the training room at Portman Close to help reduce our waiting list. We have received such positive outcomes (see Clients Voice) and shall carry on providing these sessions. 

## Youthline 

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We continue to see a significant demand for our service.  More placement students were recruited in January to meet this demand.  The recruitment programme and vigorous checks takes a lot of administrative and managerial time to ‘on board’ the counsellors. We take the competency of our counsellors extremely seriously.  With the additional counsellors, it means they will be seeing three clients each per week. 

Throughout 2023/24 our delivery was quite consistent with the previous year offering 7349 counselling sessions to 724 individual clients at Portman Close and in schools. 

## **Management and Operations** 

Youthline has a new website! After months of hard work and collaboration, we were delighted to launch our new website in December 2023.  The new website is much easier to navigate with a fresher, more modern look.  Please do look! www.youthlineuk.com 

A huge task throughout this year has been to implement a new management system. 

Our systems were predominantly paper based. Youthline decided to streamline all our operational tasks to an IT system eliminating the need for multiple systems and ensure our data is more secure. 

We went live with our chosen system, Lamplight, in March 2024 where 75 staff and volunteers were trained on the new system. This shall improve the client onboarding process and journey, improve the counsellor experience by managing their diary online, create relevant insights and analytics to measure success and evidence this to funders, improve our communications with our clients, provide better outcomes and will be easier to manage reporting and clearer statistical data evidence. 

While it's still early in the process, our team holds a strong belief that we will reap the rewards of implementing this system. 

Our counselling and office space at Portman Close is perfect and we feel delighted to have this space to deliver our service. Our thanks to Bracknell Forest Council for their continued support. 

Through Bracknell Forest Council, we are also involved in Bracknell Children & Young People Emotional Wellbeing & Mental Health Network Meetings which gives us the opportunity to meet ‘virtually’ with key individuals and decision makers. 

Staff actively engage and participate in various social community activities. It encompasses interaction with our community, local organisations, businesses, and local councillors who contribute positively to the shared environment. 

The Councillors across Bracknell Forest that we met during these activities have shown great support for our initiatives. 

## Youthline 

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Our funders have an expectation that we will have a social media presence both to recognise their support and to promote our service. 

We have a small team who have developed a social media strategy to continue to engage on these platforms and develop our communications. 

By conducting this through social media, means we are speaking to the audience in real time to celebrate our successes, raise awareness of our service and other support through other organisations, share our clients’ comments and signpost to our website. 

## _**Please like/follow our pages!**_ 

## **Young Ambassadors** 

Having young ambassadors involved in creating awareness of our charity brings numerous benefits. Firstly, young ambassadors often possess a natural enthusiasm and energy, drawing attention to our cause. Their passion can inspire others, especially peers, to get involved and support the charity. 

Secondly, young ambassadors represent the next generation of leaders and influencers. By engaging them early on, we are not only spreading awareness now but also investing in long-term advocacy. These ambassadors can continue promoting our charity throughout their lives, potentially becoming lifelong supporters. 

Additionally, young ambassadors offer fresh perspectives and innovative ideas. 

Involving young ambassadors gives them a sense of ownership and empowerment among youth. It gives them a platform to make a meaningful impact on issues they care about, promoting personal development and leadership skills. 

Over the last year, our amazing young people have been engaged in regular meet ups, producing videos, presenting at Garth Hill College Year 7 assembly, giving ideas on advertising and publicity materials, attending fundraising and Bracknell Pride events. They are currently in the process of setting up a Young Ambassador Recruitment Day for the summer. 

Youthline provide Listening Skills Training which will support our Young Ambassadors with self-awareness and self-care tips. 

Thank you to all of those who have been involved. 

## **Funding** 

We continue to develop strong relationships within the Bracknell Forest community to support young people. 

Youthline 

10 



We provide a free service for our clients. This is due to Youthline using predominantly volunteer counsellors and the funders that support our work. We rely on funding from parish and town councils, local companies and organisations and charitable trusts. 

Last year, we engaged in the tender process for the Youth Counselling provision throughout Bracknell Forest. We are delighted to announce that we've been granted a five-year contract starting from October 2023. 

We are very grateful for the support from Bracknell Forest Council and Frimley Integrated Care Board (ICB). 

Regular review meetings take place with Bracknell Forest Council and Frimley ICB to ensure we meet the contract requirements but also giving us the opportunity to showcase the work Youthline are doing. 

Youthline would like to thank all the organisations, companies and individuals that have given grants or donations securing our funding for 2023/24. 

The community and local corporate support of Youthline has been overwhelming this last year, not just financially but also to improve our premises for staff, volunteers and clients coming to Portman Close. 

We are so grateful to Duncan Yeardley Estate Agents who continue to support Youthline with not only providing a monthly donation but also decorated our newest room, Superberry Room. Ascot Fire Brigade Trust, Power of Parenting, Masonic Charitable Trust, Co-Op, The Business Travel Network all of whom donated towards our counselling sessions. Energy Saving Lighting donated two air conditioning units making the very hot summer days more manageable in our two front counselling rooms, Lilaberry and Gooseberry. 

We received a call from Berkshire Community Foundation advising Youthline are being awarded £15,000 per year for three years from an anonymous donor. This will pay for a Young Person Counsellor to deliver counselling to 12 clients per week. We also received a grant from Berkshire Community Foundation to support with the increase in energy bills over the winter of 2023/24. 

Crowthorne Trust continue to support Youthline by subsidising the termly fee to both Edgbarrow School and Sandhurst School. 

To all our supporters, we are very grateful of your recognition of the work we do and the financial support to deliver our service. 

Overall, Youthline's commitment to providing essential mental health support for young people and adults in the Bracknell Forest community is truly admirable. We shall continue to keep up the fantastic work, and here's to continued success in the year to come! 

Youthline 

11 



I would like to thank everyone who makes our service possible, from our Trustees, our Administrator, Admin Assistant, Clinical Lead, Outreach Coordinator, cleaners, counsellors at Portman Close, school counsellors, Young people counsellors, our support volunteers, young ambassadors, funders and friends for making Youthline a place to be proud of. 

## Collette Reynolds 

## Youthline 

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## **Portman Close - Overview** 

## **Client Age & Gender** 

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52 counsellors<br>399 individual<br>clients<br>vv<br>===<br>4444 appointments<br>3420 sessions<br>delivered<br>**----- End of picture text -----**<br>


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Appointment Breakdown<br>**----- End of picture text -----**<br>


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Signposting to<br>Portman Close<br>**----- End of picture text -----**<br>


While we don't formally receive referrals, we make it a point to inquire about how clients discovered Youthline. It's notable that most clients still come to us through family, school, or by reaching out themselves. We actively spread awareness of our services through initiatives in schools, GP surgeries, and across various social media platforms. 

**Portman Close Serving Clients Across Bracknell Forest** 

|Ascot|7|Easthampstead|25|Old<br>Bracknell|4|Wildridings|10|
|---|---|---|---|---|---|---|---|
|Binfield|32|Great<br>Hollands|41|Priestwood|29|Windsor|1|
|Birch Hill|1|Hanworth|21|Sandhurst|49|Winkfield Row|24|
|Bullbrook|20|Harmans<br>Water|12|Sunningdale|3|Wokingham|3|
|Crown Wood|9|Jennets Park|1|The Parks|12|||
|Crowthorne|16|Martins<br>Heron|42|Warfield|29|||



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## **Issues Presented by Portman Close Clients** 

## **Reasons for coming to counselling at Portman Close** 

When clients refer to our waiting list, we ask, ' **Why are they seeking counselling now?** ' - In their own words, these are some reasons during 2023-24. 

_**Ongoing Anxiety Issues Grandad is dying, parents are divorcing, school is hard Bereavement, low mood, bullying Having panic attacks due to anxiety Finding transition from primary school to secondary school really hard Parents have split and not getting on with either parent Seeking support as a long time carer for my grandson I just need someone to talk to I struggle to sleep and no one understands me Friendship issues and possible ADHD**_ 

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## **HEAD OF COUNSELLING REPORT** 

In an era marked by unprecedented global challenges, young people find themselves at the forefront of change. From climate crises to geopolitical awareness, they grapple with a world that often seems chaotic and uncertain, they confront a world characterised by chaos and uncertainty—a journey that aligns with the heightened awareness that accompanies adolescence. Unlike previous generations, today’s young people witness graphic and distressing scenes and brings with it emotional reactions of distress, anxiety, confusion, hopelessness anger and frustration. At Youthline our mission remains steadfast – to provide vital counselling services to those who need it most, our young people, their families and professionals who work with them. 

## **Mental Health Development** 

While the overall demand for counselling sessions across various mental health concerns has risen, certain issues have experienced notable increases. These issues primarily relate to complex mental health challenges that fall short of meeting the CAMHS (Child and Adolescent Mental Health Services) threshold. We collaborate closely with our mental health support providers to ensure that clients are suitably matched with our service and have new protocols in place to ensure clients who access our service are getting the appropriate support. 

## **Ensuring Quality** 

We take pride in providing outstanding training to our placement students. To ensure competent practice, Youthline requires all counsellors and placement students to participate in ongoing training sessions throughout the year. We also offer all placement students and counsellors monthly group supervision to complement their own personal supervision. These requirements are in line with the safe practice standards established by the BACP. 

## **Links with the Community** 

Throughout this year, we have maintained and strengthened positive relationships with both adolescent and adult services. Our efforts to raise awareness of Youthline through local media channels have been notably successful. Our objective remains to sustain high visibility, ensuring accessibility to every young person within our service area. We are fortunate to be invited to BFBC meetings, which keep us informed of Bracknell Forest's Wellbeing strategy for young people. This engagement fosters robust connections with various youth services across Bracknell, furthering our collaborative efforts in supporting young individuals. 

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_**celebrating 35 years**_ 

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**Future Directions and Sustainability** As we look to the future, we remain committed to fostering resilience and wellbeing in our community while maintaining a focus on sustainability in all aspects of our work. Our counselling team has provided sustainable mental health support to young people in our community. We have implemented sustainable practices within our organisation, including reducing waste, conserving resources, and promoting eco-friendly paperless initiatives. By prioritising sustainability, we aim to not only support the mental health of our youth but also contribute to a healthier environment for future generations to ensure that our service is accessible and impactful for those who need them most. 

Our gratitude extends to our stakeholders, Parishes, Council and Schools for their funding, which enables our current services. With unwavering support from our stakeholders, we will continue to provide a well-rooted exceptional service in the community. 

## Simone Gridelli 

## Youthline 

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## **OUTREACH COORDINATOR REPORT** 

Throughout 2023-2024 Youthline’s Outreach service has continued to develop with 16 counsellors working across eleven Secondary schools to include Brakenhale, College Hall, Edgbarrow, Garth Hill College, Kings Academy, Kings Academy Easthampstead Park, Kennel Lane, Ranelagh, Sandhurst, The Rise@GHC, and St George’s Ascot. 

Growing Demand: Youthline has observed an increased demand for School Counselling, resulting in waiting lists across all participating schools. We firmly believe that every young person deserves access to our service and in line with this commitment, we have provided tailored support to address the specific needs of each school. For instance, Kennel Lane School has received support from our specialised Art Therapist, while The Rise@GHC and College Hall have benefitted from the expertise of our specialist young person counsellors. These interventions are designed to adapt to the changing needs of students, ensuring that our services remain relevant and effective. 

## **Supervision and Training** 

We deliver high-quality services to our young people in schools, with Youthline school counsellors engaging in tailored workshops addressing various issues affecting young people. We emphasise continuous professional development by ensuring counsellors attend the Annual School Counsellors Conference at Wellington College. Common themes in school counselling encompass anxiety, stress, low mood, neurodiversity, and relationship challenges. To uphold safe practices, Youthline provides monthly group and one-on-one supervision for all school counsellors. 

## **Group Work** 

To address the high presentation of anxiety, stress and worry and following receiving funding from CCG, Easthampstead Rotary Club and the Shanly Foundation, Youthline have been able to train counsellors in delivering group work and pilot a Group Work project supporting young people in schools. 

## Youthline 

_**celebrating 35 years**_ 

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The Youthline Group Work Counsellors offer students a safe and supportive environment to talk through issues, listening to their views and experiences, and equip them with resources to help regulate their feelings on themes such as stress and worry. Youthline has successfully completed 6-week groups in Brakenhale and Kings Academy Easthampstead Park School. The outcome measures from this, show that 100% of the students felt their wellbeing had improved following the Group Work. 

Youthline has provided information workshops to reach year 6 and year 7 students to highlight the importance of mental health support, what to expect from counselling at Youthline and how to access it. 

## **Safeguarding** 

We have established robust connections with School Safeguarding Leads, facilitating the effective management of the growing safeguarding requirements of our clients. In total, there have been 21 safeguarding referrals within the Outreach programme, addressing a total of 44 reported concerns. Collaborating closely to address these needs ensures the effectiveness of our efforts in meeting the requirements of our young people. 

## **Links with the community** 

Youthline have been attending the Child and Adolescent Mental Health Service (Berkshire East) Bracknell GHT/ Early Help Referrals meeting on a weekly basis to ensure the young people of Bracknell are getting the right support from the appropriate surrounding agencies. We continue to attend consultation meetings with the Mental Health Support Teams (MHSTs) in several schools in the local authority to ensure the young people are accessing the right support for their needs. 

## Youthline 

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## **COUNSELLOR COORDINATOR REPORT** 

Throughout 2023 to 2024, the Youthline Portman Close site has been able to support many young people, as well as parents, caregivers and professionals supporting young people. 

At Portman Close, we are fortunate to have a dedicated team of 38 counsellors who collectively contribute over 3 hours each per week to providing invaluable support to our clients. Among them are trainee counsellors in their final year of training, whom we are proud to nurture and guide and qualified counsellors who generously volunteer their time to Youthline, embodying our shared commitment to serving those in need. Our team includes two specialised young people counsellors specifically trained to work with individuals under the age of 16, ensuring that our services are tailored to meet their unique needs. 

**Growing Demand** We have seen an increase in the level of need coming into Youthline with many clients having complex issues requiring support from many services in the community. Being able to offer clients up to 24 sessions has proved useful to these clients in helping them work through the complexities of their situation and the individual impact this has had on their mental health. Themes prevalent in Portman Close counselling include family, school, anxiety, anger, relationships, self-esteem, confidence and feelings. 

**Group work** To support young people on our waiting list, they are offered the opportunity to take part in group work before being allocated a 1-1 counsellor. This allows clients to focus on their concerns, to give them mechanisms to explore specific problems related to stress and worry, making more informed choices, working through difficult feelings, and improving relationships within their environment. Clients can go on to work 1-1 with a counsellor following the group work if they still require support. This permits clients to receive support sooner and allows clients to develop coping strategies to manage their needs. 

**Safeguarding** Ensuring the safety and wellbeing of our clients is paramount. Identified safeguarding issues have been increasing this year with 25 MASH referrals and a total of 66 reported concerns, has seen Youthline in touch with MASH and Early Help Team more often to ensure our clients receive the right level of support. We have ensured counsellors remain up to date with thorough safeguarding training and we have clear policies and procedures in place to support our counsellors and clients safely. 

As we look ahead, Youthline remains committed in our mission to prioritise the mental well-being of our youth, parents, caregivers, and professionals. Our dedicated team of counsellors, consisting of both qualified and trainee professionals, will continue to provide a safe and supportive environment to ensure free counselling remains accessible for our community members. 

## Annabel Davis 

## Youthline 

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## **SCHOOLS OVERVIEW** 

**11** schools **23** counsellors vv === **2905** appointments sessions **2130** delivered 

**Schools Appointment Breakdown** 

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## **Issues Presented by School Clients** 

The above table demonstrates the main themes that are presented within the counselling sessions each week. 

Counsellors usually record the main 2-3 themes that the clients discuss within their weekly session. 

The main ones that come up during school counselling sessions are Family, Anxiety, Feelings, School, and relationships. 

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## **CLIENT FEEDBACK** 

_**I was lucky enough to have a friend who shared the amazing service that Youthline offers. I was at a really low point with my mental health due to a situation that had taken place at work. My Youthline counsellor was very approachable. It was a lot easioer to talk about my worries and deep feelings with her than it was to my own family. We explored how I could communicate with my loved ones which was most helpful. Naturally the counselling journey was very up and down and emotioonal. I had six sessions and woredon a lot of healing, exploring my emotions and how I was going to return to work which I did. I would recommend Youthline and know that the option of the service will be available should the need for the support occur again.**_ 

**My son benefitted greatly from his time spent with his Youthline counsellor and always came out brighter after seeing her and it has made such a difference and has set him up positively for the future.** 

**I became a Youthline Young Ambassador after receiving counselling from the charity a year ago after my sessions were over. I was presented with an opportunity to become a Young Ambassador for the charity. I decided to take this opportunity to give back as Youthline had given me so much, it was great to be able to be involved in helping others like myself. What I enjoy most about being a Young Ambassador is to be able to brainstorm with others and work on making this brilliant counselling sevices more well know.** 

## **Group Work** 

Having mulltiple people in the group Doing the little activities Gaining coping mechanisms Doing activites together 

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## **ANNUAL ACCOUNTS** 

## **Youthline Ltd** 

**Company number 4042477                                                                                    Registered Charity 1096248** 

## **Annual accounts for the year ended 31 March 2024 DRAFT subject to independent review** 

## _**Statement of Financial Activities (including Income & Expenditure Account)**_ 

|**_Account)_**|**_Account)_**|||||
|---|---|---|---|---|---|
|||Unrestricted<br>funds<br>£|Restricted<br>income funds<br>£|Total this<br>year<br>£|Total last<br>year<br>£|
|**Incoming Resources**||||||
|Donations and Grants|Note 2|156,844|250|157,094|166,290|
|Other Income|Note 2|61,960|-|61,960|60,295|
|Interest Received||492|-|490|254|
|**Total income resources**||**219,296**|250|**219,546**|**226,839**|
|**Resources expended**||||||
|Direct charitable activites|Note 3|189,578|1,680|191,258|184,783|
|Support costs for charitable<br>activities|Note 3|37,633|323|37,956|27,149|
|Governance costs|Note 3a|841|-|841|799|
|**Total resources expended**||**228,052**|2,003|**230,055**|**212,731**|
|**Net incoming/(outgoing)**<br>**resources before transfers**||**-8,756**|-1,753|**-10,509**|**14,108**|
|**Gross transfers between**<br>**funds**||||-||
|**Net incoming/(outgoing)**<br>**resources before other**<br>**recognised gains/(loses)**||**-8,756**|**-1,753**|**-10,509**|**14,108**|
|||||||
|Other recognised<br>gains/(losses)||-|-|-|-|
||||||-|
|**Net movement in funds**||**-8,756**|-1,753|**-10,509**|**14,108**|
|**Total funds bought forward**||**67,795**|1,753|**69,548**|**55,440**|
|**Total funds carried forward**||**59,039**|-|**59,039**|**69,548**|



## Youthline 

24 



## **ANNUAL ACCOUNTS** 

## **Youthline Ltd** 

## **Company number 4042477                                                                   Registered Charity 1096248** 

## **DRAFT subject to independent review** 

## **Balance sheet for the year ended 31st March 2024** 

|||Unrestricted<br>funds<br>£<br>FO1|Restricted<br>income<br>funds<br>£<br>FO2|Total this<br>year<br>£<br>FO4|Total last<br>year<br>£<br>FO5|
|---|---|---|---|---|---|
|**Current assets**||||||
|Debtors|Note 4|-|-|-|1,700|
|Cash at bank and in hand||89,829|-|89,829|89,735|
|||**89,829**|**-**|**89,829**|**91,435**|
|||||||
|**Creditors: amounts falling due**<br>**within one year**|Note 5|30,790|-|30,790|21,887|
|||||||
|**Net current assets/(liabilities)**||**59,039**|**-**|**59,039**|**69,548**|
|||||||
|**Total assets less current**<br>**liabilities**||**59,039**|**-**|**59,039**|**69,548**|
|||||||
|**Creditors: amounts falling due**<br>**after one year**||-|-|-|-|
|||||||
|**Net assets**||**59,039**|**-**|**59,039**|**69,548**|
|**Funds of the Charity**||||||
|Unrestricted funds|Note 6|59,039||59,039|67,795|
|Restricted income funds|Note 6||-|-|1,753|
|||||||
|**Total funds**||**59,039**|**-**|**59,039**|**69,548**|



## **Audit exemption statement** 

For the year ended 31st March 2024, the company was entitled to exemption from audit under section 477 of the Companies Act 2006 relating to small companies. 

The members have not required the company to obtain an audit of its accounts for the year in question following section 476 of the Companies Act 2006. 

The directors acknowledge their responsibilities for complying with the requirements of the Act concerning accounting records and the preparation of accounts. 

These accounts have been prepared following the provisions applicable to small companies subject to the small companies regime and in accordance with FRS102 SORP. 

Youthline 

25 



## **ANNUAL ACCOUNTS** 

## **Notes to the Accounts (continued)** 

|**ANNUAL ACCOUNTS**<br>**Notes to the Accounts (continued)**|**ANNUAL ACCOUNTS**<br>**Notes to the Accounts (continued)**|**ANNUAL ACCOUNTS**<br>**Notes to the Accounts (continued)**|**ANNUAL ACCOUNTS**<br>**Notes to the Accounts (continued)**|**ANNUAL ACCOUNTS**<br>**Notes to the Accounts (continued)**|**ANNUAL ACCOUNTS**<br>**Notes to the Accounts (continued)**|**ANNUAL ACCOUNTS**<br>**Notes to the Accounts (continued)**|
|---|---|---|---|---|---|---|
|**Note 2                          Analysis of incoming resources**|||||||
||||**Unrestricted  funds**|**Restricted income**<br>**-IWillFund**|**Total this year**|**Total last year**|
||||£|£|£|£|
|**Donations and Grants**|Donations - Town and Parish Councils||16,700||16,700|12,400|
||Donations - Corporate||17,657||17,657|4,819|
||Donations - Local Giving||1,028||1,028|2,033|
||Donations - Other||3,324|250|3,574|806|
||Grants - Bracknell Forest Borough<br>Council and CCG||103,135||103,135|115,932|
||Grants - Other||2,500||2,500|2,300|
||Grants - Berkshire Health||-||-|23,000|
||Grants - Berkshire Community<br>Foundation||12,500||12,500|5,000|
||Grants - Berkshire Community<br>Foundation||5,000||5,000|4,249|
|||**Total**|**156,844**|**250**|**157,094**|**166,290**|
||||||||
|**Other income**|Schools||50,059||50,059|46,242|
||Training||3,194||3,194|330|
||Fundraising||8,707||8,707|13,723|
|||**Total**|**61,960**|-|**61,960**|**60,295**|
||||||||
|**Note 3                          Analysis of resources expended**|||||||
||||**Unrestricted  funds**|**Restricted income**<br>**-IWillFund**|**Total this year**|**Total last year**|
||||£|£|£|£|
|**Direct charitable**<br>**activities**|Salaries||158,377|1,680|160,057|155,649|
||Supervision||23,260||23,260|20,077|
||Training||7,162||7,162|6,331|
||Travel and incidentals||687||687|2,369|
||Counselling resources||92||92|357|
|||**Total**|**189,578**|**1,680**|**191,258**|**184,783**|
|||e|||||
||||||||
|**Support costs for**<br>**charitable activities**|Heat, light, power, water||7,931||7,931|9,834|
||Subscriptions||514||514|494|
||Printing, stationery and consumables||700||700|1,601|
||Cleaning||2,866||2,866|2,736|
||Advertising, phones, IT||18,499||18,499|8,044|
||Miscellaneous||3,059|323|3,382|2,064|
||Premises expenses||4,064||4,064|2,376|
|||**Total**|**37,633**|**323**|**37,956**|**27,149**|
||||||||
||||||||
||Governance costs   Note 3 (b)|**Total**|**841**||**841**|**799**|
||||||||



## Youthline 

26 



## **Fundraising Report** 

At Youthline, we have a small fundraising team who embarked on the 2023/2024 fundraising campaign with collective action and innovative approaches. As we reflect on the past year, our aspirations were not only met but exceeded, thanks to the dedication of our supporters. Despite the challenge of relying on volunteers and operating with limited resources, our team persevered with unwavering determination. Below are the highlights of our fundraising endeavors, showcasing the remarkable impact achieved through persistence, creativity, and the generosity of our community. 

**Youthline’s Bucket Collection at The** SS) **Lexicon April 2024 raised £321.96. Monika pounded the streets of Bracknell dressed as a squirrel for the Virtual London Marathon raising £2082.** 

**In May 2023, Youthline‘s fundraising team organised a Pub Quiz at the Admiral Arms, Bracknell raising £329.14. Leah and Keith from Duncan Yeardley ran the Asics 10k London Landmark run raising £303.75.** 

**Youthline’s volunteers helped raise £279.46 from a bucket collection at Sainsburys Bracknell.** 

**Youthline’s Summer Online Auction raised £269. Thank you to all those companies that donated the prizes for the bids.** 

**Youthline’s Christmas Dinner raised £125 through holding a raffle during the evening.** 

**Tesco, Warfield invited us to hold two very busy bucket collections during December 2023 raising £721.83 and £646.42.** 

**Youthline were part of EASTHAMPSTEAD ROTARY CLUB Christmas Raffle 2023 which raised £340.** 

**The Binfield Club held a Quiz Night in aid of Youthline which raised £576.** 

## Youthline 

27 



We extend our deepest gratitude to Monika Taplin again for her unwavering support and dedication to Youthline throughout the 2023/24 year. As a steadfast ambassador, Monika has remained instrumental in amplifying awareness of our mission. Over the past year, she has continued to actively participate in numerous fundraising initiatives, including local events and campaigns. Notably, her spirited participation in various fundraising activities, such as running half-marathons and adorning Bracknell's streets in an array of captivating costumes, has not only showcased her commitment but also inspired others to join in our cause. Monika's ongoing enthusiasm and generosity embody the spirit of community and solidarity that fuels our organisation's efforts to support those struggling with mental health challenges in Bracknell and beyond. 

We extend our heartfelt appreciation to Duncan Yeardley for their steadfast support of Youthline throughout the past year. Their unwavering commitment to our cause has played a pivotal role in expanding our reach and impact within the community. We are deeply grateful for Duncan Yeardley's continued partnership and meaningful contributions to our charity's mission. 

The Rotary Club of Easthampstead continue to be great supporters of Youthline and through their own fundraising activities donate their money to our charity. 

Youthline are proud to be involved with the Bracknell Lottery and for 20232024 this raised £1426.50 for our charity. 

Youthline were lucky enough to be chosen as a local cause with COOP and received £3051.72. 

As well as the above fundraising events, we would also like to mention all those that have contributed to Youthline through Local Giving, raising £1028.37. 

## Theresa Curtis 

## Youthline 

28 



Youthline Limited
Company number 4042477
Registered Charity 1096248
Report and Financial Statements
For the year ended 31 March 2024

Youthline Limited
Charity number 1096248
Company number4042477
Youthline Llmited
Trustees. Report
For the year ended 31 March 2024
The directots present their ￿port and the financial stateff£nts of the company
forthe year ended 31 sl March 2024.
Structure. governance and management
Youthline is a registered charity and a company l¥niied by guarantee.
The goveming document of the charity is the Mernrandum and Articles of
Association dated July 2000.
The folbwing direciors. who are also Ihe Trustees of the charty. sepied
during the year.
Mr G Barber (retired by rotation and re-appointed 14 June 2023)
Mts J L Fender
Mr R Frost (appointed 18 Aprfl 2023)
Ms C E Horwood (resigned 4 November 2023)
Mrs J Harris
Mrs H Mason
Mr N Parikh (appointed 4 November 2023)
Mr O W E Sylvester
Mr H Wei (resigned 4 November 2023)
New Trustees who have suitable expeiience and interest in th8 vKI￿ of the charity
are appointed by the serving Trustees as required. The Trustees consKJer that. at
this time. seven to nine trustees are an appropiiate number for the organisation.
Objects and act5vities
The principal object of the charity is the provision of free, conf¥Jential
counselling to young people in the 8racknell Forest area (aged 12 to 25).
and to those who care for them, at Portman Ck)se. Bracknell, RG42 1 NE.
The organisation provides free counselling to local young people using placerrent students
and suitably qualrfied counselbrs. During the year have continued to provMJe counselling at
Portman Close, in local sthools and online as appropriate to ensur8 safe V￿rkIng for both
clients and counsellors.
The Trustees have complied ￿th their duty to have due regard to the gumjance
on public beneftt, as published by the Charity Comrrission, in exercising their duties.
Financial revlew
The resutts for the year are set out on pages 4 to 9.
Charity reserves are used for the general pU￿oseS of the chaiity unless
they have been destgnated for spefifr purposes when donated.
The Trustees policy over unrestricted funds is that reserrfes should be suff￿lent
to wind the corrpany up n an ordered manner rf it becaffe ne￿SSary to do so.
and to ensure t1￿ for corrrjleting work wilh vulnerable young people.

Youthline Limited
Trustees. Report
For the year ended 31 March 2024
Truste•$ responslbililles for the Flnanclal Statements
Charity and company law require the Tfustees, who are also the Director5 of
Youthline Limrted. to prepare financial statenpnts for each financial year. which
give a true and fair view of the state of affairs of the charitable company as at the
balance sheet date and of tts incoming resources and appliCat￿n of resources.
including income and expenditure for that perK)d. In preparing those financial
statements. the Trustees are required to:
select suitable accounting policies and apply them consistentty
- obseple the methods and princples in the Charities SORP
- make judgements and estimates that are reasonable and prudent
state whether applicable accounting standards have been followed. subject to
any material departures disclosed and explained in the financial statements
prepare the financial statements on the going concem basis unless it is
inappropriate to assume that the charity will continue in business
The TNstees are responsible for keeping proper financial records. which disclose
with reasonable accuracy at any tiffE, the financial position of the charity and enable
them to ensure that the financial statements comply with the Coryanies Act 2006.
They are also responsible for safeguarding the assets of the chartty and hence for
taking reasonable steps for the prevention and detection of fraud and other
irregularities.
Thls report was approved by the Board on-
11 ZOLK
Director
For and on behalf of the Trustees of Youthline Limited

Youthkne Llff*ed
(Jarty nurt)er 1096248
C4)nwany nun*)8r 4042477
Report of thg ind•pondent •xamln•r to tho Trust•o6 of Youthlln• Umitod
I report on Iha airA)unts forthe ￿arended 31st Marth 2024 set out on pages 4 to 9.
R•sp•cllv• r••pon•lblllU•• ol tr￿•￿•• and •xamln•r
The diatys tNstees (vtho are also the directots for the purposes ol Cof￿anY lawl arn rgspon8bie
for the prnparalknn of ihe acmunis. The thaws twstees consbJor that an audrt Is not required for
Ihls year !und8r Soth>n 14412) of th• Chartl•s Aet 2011 {the 2011 ACA)) and Ihat an iidependenl
8xamknatX)n is requN¥Jd.
Havng satkfiad myself that the tharity is not subpd lo audlt under ￿ryany law and Is ofKJbbo
for independent axarrthatlon. ft 18 nry respons￿11*Y to:
- exarrinp thè actounts undèr Sort￿n 145 of Ih? 2011 a
- lo follow the procedure laxl dO￿Tr n the Génefal D¥ections gprtn by the Charity ConYrtss#)n
(under S8Glion 14515Xb) ol thè 2011 Actk and
- lo stat6 *th•ther paflkulaT mattors have conw to ry attgntknn
Basls of th• Inde￿nd•nt •xamlnefs rewt
My exanlnation was c8M8d out kn attoftjance with the Generdl l*eclk)ns glven by the ￿alitY
Con￿¥8$10n. An oxafflna15on inthd88 a rnvk*W of tho accounling (ocorfs kept by the chaty and a
compavlson of tha aco)unts pyèsented *ith those records. It also incbJdes considernt￿n of any
unusual Iterr6 or disck)surns n the accounts. an¢Y seekng expuinalbns frDm you as trustees
concaming any 8uth mattern. Th• pr04xdures undertaken do not provkle all the evldenco Ihat %￿UkI
bo rfjquw8d tn an audlt. and ￿nSeqUent￿ no opinb)n Is given as to *thathgr the accounts pTrsenl
'true and far view and thé report is to those n¥tte￿ sel out fft th• statoments bebw.
Ind•p•nd•nt •xamln•fs •tat•m•rt
In connedbn oxamalx•n, no Thrter has cornfr to my attenli?n:
11) glves m8 Tra60nable causè lo belevo that, in any ￿￿tell31 respects. the
- to keep accounting reLX)rds in accordanc8 Secllon 386 of Iha Q)ry)anies 2006: and
- to preparp accounts accord ￿ the accounting re￿Ids, W#*h the aC￿lUnt￿g
requhen*nts ol Sectknn 396 of the Conpankns Act 2006 and thg n*thods and pmciplgs
of tho Stsi•mfrnl of Reconynonded Prnclu: Accounlkng and Reportng by Charrtbes
have not been met: or
12) 10 in opknlon. attentrjn shouhl be drawn kn oNler Io onable a p(opot unde￿tandIng
of the a¢xounl8 to bo reathed.
'mL4S
AGHS AcoJuntkng & Taxatlon S•pAc•• Lkrted
14 P￿Ores6 8u8ln88& Cenl
ttU8 Parkway
Slough SL16DQ
Dalo".
li J.LAy l &ly-

Youthline Limited
Company number 4042477
Registered Charity 1096248
Annual accounts forthe year ended 31 March 2024
ststement of Financial Activities (including Income and Expenditure Account)
Rostrlct•d
Income
funds
Unrestrlcted
fund8
Total thls
yoar
Totsl last
yoar
Incomlng resourc•s
Dorntlt)M and Grant•
Note 2
250
166 290
othor Incom•
Note 2
Int•r••t rec•lv•d
492
492
254
Total Incomlng resources
219296
250
226 839
Resources expended
Dlr•cl c￿rItalIa actlvltl•¥
Note 3
189 578
191258
SupF#Xt fly C￿rItabl0 actlvlil••
Note 3
323
Gov•rMnc• cots
Note 3(a)
Total resources expended
799
228 052
230 055
212 731
Net IncomIn￿(OUt80lngj resources before transhrs
Gross transfers between funds
1,753
Net IneomlnW{outyolng) resoU￿e5 before olher
recognlsed galns/flossesJ
Other recognlsed galnsl(losses)
Net movement In funds
Total funds brought forward
Total funds cathed fonvard
59,039
69,548

Youthline Limited
Company number 4042477
Registered Charty 1096248
Balance sheet for the year ended 31 March 2024
Restricled
income
funds
Unrestrlcted
funds
Totsl this
year
Totsl last year
F01
F02
F04
F05
Current assets
Debtors
Cash at bank and in hand
Total cu￿ent assets
Note 4
1,700
89.735
91.435
89.829
89,829
89,829
89,829
Creditors: amounts falllng due withln
one year
Note 5
30.790
21,887
Net curnnt assets/(liablli(ies)
59.039
59,039
69,548
Total assets less current liablllties
59.039
59,039
69,548
Creditors: amounts falling due after one
year
Net assets
59,039
59.039
69.548
Funds of the Charity
Unrestrlcted funds
Restrlcted income funds
Note 6
59.039
59.039
67,795
Note 6
Total funds
59,039
59,039
Audlt exemption statement
For the year ended 31st March 2024 the company vras entitled to eXeMpt￿n from audit under section 477 of the
Companies Ad 2006 r8Lating to small companies.
The member5 have not required the company to obtain an audit of its accounts forthe year in question
in accordance wtth section 476 of the Companies Act 2006.
The director5 acknO¥￿edge their responsibiltties for comptying with the requirements of the Act in respect to
accounting records and the preparation of accounts.
These a¢counts have been pr8pared in accordance with the provisK)ns appluble to small companies
subject to the small companies. regime and in accordance vthh FRS102 SORP.
Approved by th8 Board and slgned on its
behalf by:
Date of
approval
(Dlrector)

youth￿'ne Luiyted
Chairty nunkner 1096248
Co￿panY nurrtJer4042477
NOTESTOTHE ACCOUNTS
Note 1 ACCOUNTING POLICIES
Th8se accounts have be8n prepared on th8 basis of htstor￿ cost n accordance with:
£counb'ng and ReportirvJ by charit￿ - Statement of Recommended Practice aPpI￿able to charrties
preparlng their accounts in accordance with the Financial Reporting Standard applicabl8 in th8 UK
and Republic of Ireland IFRS 102) leffectNe 1 January 20151. also known as the Charitigs SORP IFRS 1021,
the Companies Act 2006 and the char￿￿5 Act 2011.
The princlpal accountng pOl￿￿S adopted in the preparation of these financial statements are as folk)ws'.
mln
Grant8
Income from grants i8 Includéd in incomlng resources when thes8 are receNed with the ex¢eplk)n of grants
for purposes for which expenditure will be incurred in a fulure p8r￿rfj.
Donatlons
Income from donations ar8 Included in ncomro resources when r8c8Ned.
Resources expended are included in the Statemént of F￿anC￿lI ktrrfiitl8s on an accruaL8 basis.
The company currenlty has r)0 fLxed assets and smal assets ar8 8xpensed on purchas8.
The Trustees receNe no remuneralkin and are onty reknburs8d lor items paKI for on
behamol lh8 charty.
The Trusl888 confirm that Ihere are rK* related party ITansactThis lo discbse.
The unreSIT￿l0d fund comprises those moni8s. wh￿h may be used lowards the meeting of the charrtable
obhclN8S of the company at the d￿Gre1K)n of the Trustees.
Re8tr1cte(I funds are monles recelved for a specth purpose al the time of donattin.
The polty sel by the Trustees L8 for reserves lo b8 sUff￿lent lo wind up the company Yi an ordered
manner and lo ensure line for completing WOTk wrth vulnerab18 young p8opk8.
Thls esUmaled lo b8 the equivabnl of three months costs.

Youthfine Lwiited
Charity Nun*Jer 1096248
Corryjany Nur￿0r 4042477
NOTES TO THE ACCOUNTS {CONTJNUED)
Note 2
Analysis of incoming resources
R•strlcted
Unr•strictsd
fvnds
Totsl thls
yoar
Totsl last
year
IWIIIFund
Donations and
Grants
Donat￿1n$ - Town and Parish Councls
Donatv)ns - Corporate
DonatKsns - Local Giving
DonatKJns - Other
Grants - Bracknel Forest Borough Council
Grants - Other
Grants- Berkshire Hea
Grants - Berkshire Communty Foundal*)n
16.700
12,400
1.028
3.324
250
806
103.135
103 135
115.932
23,000
Total
250
166 290
Other Income
Sch¢X)Is
Training
Fundra￿iDg
50,059
3.194
330
Total
Note 3
Analysis of resources expended
R•strletgd
Incom• -
IIMIIFund
Unrestrletsd
funds
Totsl th15
yèar
Totsl last
year
Direct charltable Sak3rEs
actlvities
Supervisi)n
Trainrng
Travel and inc*Jenta
Counselh'ng resources
Note 3 (a)
160057
687
92
191258
2,369
357
92
189 578
Total
Support costs for Heat. luht. power. water
haritable
Subscrip￿n5
actlvitles
Printing, stat￿nery and consumab
Ckaning
Advertising. phones. IT
Mis¢elL3neous
Premises expenses
7.931
514
700
2.866
18.499
3.059
4,064
7.931
514
9,834
494
700
2,736
8.044
2.064
18,499
323
Total
323
Governance costs Note 3 {b)
Total
799

Youthline Linited
Charkty number 1096248
Company nun*)er4042477
NOTES TOTHE ACCOUNTS (CONTINUED)
Note 3 (a)
Staff costs
This year
Last year
SaLgries and wages
Social securty costs
PenS￿n costs
147,960
4,276
3.413
Total
160 057
Average headcount In the year
Management and adM￿lStratX)n (part-time>
Schools work (part-time)
14
12
No empkJyees received empbyee b8neffts for the reporting per￿ of more
than £60,(M)O.
Note 3 (b)
Th8 Cost of the annual Independent Revi8w £828 and is included within
Governance costs.

Youthline Lin*ed
Charty Nurrber 1096248
Cotypany Nurr*)er 4042477
NOTES TO THE ACCOUNTS (CONTINUED
Note 4
Debtors and prepayments
Analy55s of debtors
Amounts falllng due wlthln
one year
Th1$ year
Last year
Amount5 falllng due after
more than one year
Thls year
Last year
Trade dèbtOf5
Other debtors
Pr•paym•nts and accru￿ In￿m0
Total
1.7C(J
Note S
Credltors arbd accruals
Analysls of crndltorn
Amounts falllng due wlthln
one y•ar
ThSs year
Last year
Amount$ falllng duè after
moro than one year
Thls y￿r
Last y•af
Loan• and ov•rdrafts
Trado crgdltorn
Othor credltorn
Accruals and deferr•d In¢om•
21,887
21.887
Tolal
30.790
Nolo 6
Movements of major lunds
Fund
balanc
brought
foNard
Fund
balances
carrted
forward
GaSn
and
losses
Incomlng
resources
Outgolng
w•sOU￿•S
Transfern
Fund nam••
Unrn$trlcted
Restrlcted: I l•yIII Fund
250
219.546
2.003
230.055
Total Fund•
69.548
59,039

Youlhline Limitèd
Charity number 1096248
Company number 4042477
Report ol the Independent gxamlner to the Trustees of Youthllne Llmftad
I report on the accounts fortho year •nded 31st Ma￿h 2024 set out on pages 4 to 9.
R•8pectlv• r•8ponslbllltso8 oftrusto0• and examlnor
The charitys tNslees (who arn also the directors for the pu￿OSe$ of company lawl are responslble
for the preparallon of the accnunl$. The charitls trusleos considfrr Ihal an audrt 1$ not required for
IhLS year lundgr Section 14412) of tho Charties Acl 2011 (the 2011 Actll and Ihal an Independ6nt
xamin8tion 1$ ￿quired.
Havkng satLsfl8d myseff that Ihe charity is not subject lo audll under company law and 16 eliglble
for ind8p8ndent 8xamlnallon. it is my responsibility to..
examino the 8ccount$ under Section 145 of the 2011 act
lo follow the procedura laid down in the G8neral Dlreclions given by the Charity Commlsslon
lundar Section 14515Xb) of th8 2011 Act)., and
lo stale whether p8rtlcular maltors have come lo my allenllon
Basls of tho Indep•nd•nt •xamlner'8 report
My examination was c8fTf8d out In ac¢of(Jancè with Ihe General Dlrecth)ns glven by th? Charity
Commission. An 8xamlnatlon indudes a rèvlew of the accounting records kepl by Ihg charlty and a
compartson of tho accounts presented wlh those records. 118lso includes consid8ration of any
nusual ttems or dis¢bsurB5 Iri the accounts. and sèèking explanallons Irom you as trustees
¢onc8ming any such malters. The procedures undartaken do not provld¢ all the evldenc8 that would
be réquir8d in an audlt, and consequently no oplnbn is giv8n as to %thelh8r tha accounts prosenl
a 'true and fair view and the report iy limited to th088 matters sel out in tha slalemenls below.
Ind•p•ndent èxarnlngr* stst•ment
In conneclron wlth ry examination, no matter ha3 coma lo my attention:
111 glves me reasonable causè to believe Ihal, In any matertal respècts. the requIreff￿nt$
- to ke6p accounting records in accordance with Section 386 of the Comp8nies Act 2006- and
- to prepare accounts whiGh acco￿ wtth Ihe accounllng wcords, comply with the accounllng
rBqulremenl8 of Section 396 of thè Companles Act 2006 and wilh tho molhod$ and prfncipbs
of th8 Stalem8nt of Recomm9nd8d Pract￿.. Accounting and Reportlng by Charitles
have not been met,. or
(21 to which, In my opinion, attenllon should b8 draym In ordtsr lo ènab￿ a proper understanding
of the occounls lo bè reached.
AGHS Accounllng & Taxallon SeNic09 Limited
14 P￿gresS 8usin8ss Céntre
lthrttle Parkway
Slough SL1 60Q
il J.UJ l)'L
Dale..