| Annua I Review 2022 |
Page | |
|---|---|---|
| About Citizens Advice Southampton | ||
| Introduction from john Vates, Chair ofTrustees |
||
| Chief Officers review | ||
| 2021-2022 Impact | ||
| Who we help | ||
| Behind the numbers are the people we help |
10 | |
| Campaigning -making every voice count -one becomes the many |
||
| Research - understanding needs, informing |
services | |
| What our clients tell us about our service | 13 | |
| Our funders 8 Projects 2021-22 | 14 | |
| Acknowledge ments | 16 | |
| Trustees and Directors Report for the | year ended 31 March | |
| 2022 | ||
| Trustees and Directors Report | 17 | |
| Statement ofTrustees and Directors Responsibilities | 25 | |
| Auditors Report |
26 | |
| Statement ofFinancial Activities | 30 | |
| Balance Sheet | 31 | |
| Cash Flow Statement | 32 | |
| Notes to the Financial Statements | 33 |
| Benefits 8 tax credgs | Benefits 8 tax credgs | 1„811 | 988 | |
|---|---|---|---|---|
| Benefits Universal | Credit | 1,105 | 588 | |
| Consumer goods &servtces |
356 | 225 | ||
| Debt | 1,441 | 683 | ||
| Education | 63 | 41 | ||
| Employment | 914 | 552 | ||
| Financial services 8 | capability | 241 | 191 | |
| GVA 8 Hale Crime | 92 | 69 | ||
| Health &community | care | 214 | 146 | |
| Housing | 1,641 | 1,012 | ||
| Immigration &asylum |
1,074 | 576 | ||
| Legal | 538 | 355 | ||
| Dther | 593 | 384 | ||
| Rehrlionships &family |
786 | 523 | ||
| Tax | 72 | 50 | ||
| Travel &transport | 171 | 139 | ||
| UNiTies 8 communicagons | 217 | 141 | ||
| Grand Total | 11429 |
| Charity number: | Charity number: | 1093678 | ||||
|---|---|---|---|---|---|---|
| Company | number: | 04391330 | ||||
| Financial | Conduct Authority | FRN: | 617745 | |||
| Registered | office: | 14-15Brunswick | Place | |||
| Southampton. | SO152AQ | |||||
| Trustee Directors: | John Yates | Chair | ||||
| Andrea Wooldridge | Vice Chair | (Resigned 26/01/2022) | ||||
| Mark Satchell | Treasurer | (to 25/11/2021) | ||||
| Vice Chair | (from 26/01/2022) | |||||
| Steven Foster | Appointed | 23/06/2021 | ||||
| Treasurer | (from 25/1 1/2021) | |||||
| Charles BaIchin |
||||||
| Lisa Goddard | Co-opted 26/1 0/2022 | |||||
| Ian Hubbard | ||||||
| Jean Lucking-Naguib | ||||||
| Traute Meyer | ||||||
| Peter Robertson | Co-opted 5/10/2022 | |||||
| Anita Smith | Appointed | 28/04/2021 | ||||
| Mike Vashisht | ||||||
| Tara West | Appointed | 28/04/2021 | ||||
| Resigned 12/09/2021 | ||||||
| Executive | Elizabeth Donegan |
Chief Officer | ||||
| Auditors: | Paul Underwood | FCCA | ||||
| Morris Crocker | Chartered | Accountants | ||||
| Station House, | North Street | |||||
| Havant | ||||||
| Hampshire PO91QU |
| Southampton City Council |
- AIG contract | E440I& | |
|---|---|---|---|
| Southampton City Council |
- Core Grant (residue) | E190.4I& | |
| Citizens Advice Money and | Pension Service Debt Advice (MaPS) | E165.9I& | |
| Hampshire Macmillan Citizens Advice Service |
E50.2k | ||
| Home Office - EU Settlement Grant |
E85.5k | ||
| Citizens Advice - Universal | Credit Help to Claim | E34.2k | |
| Southampton City Council |
- Covid Mitigation | Funding | f78.6k |
| Southampton and District |
MS Society | E15I& | |
| Maggie's Centre Southampton | 822.5k | ||
| Other grants | f91.6k |
| 2022 | 2021 | |||||
|---|---|---|---|---|---|---|
| Unrestricted | Restricted | Total | Total | |||
| Operating activities |
Note | funds | funds f |
fundsf | funds | |
| Income from: | 1b | |||||
| Donations and legacies |
2 | 1,692 | 1,692 | 1,444 | ||
| Charitable activities |
2 | 360,591 | 813,355 | 1,173,946 | 1,122,116 | |
| Other (inciudi ng fundrai sing) |
2 | 2055 | 50 | 2,105 | 20,682 | |
| Total Income | 364,338 | 813,405 | 1 177743 | 1,144,242 | ||
| Expenditure on: |
||||||
| Raising funds | ||||||
| Charitable activities |
3 | 323,106 | 864,809 | 1,187,915 | 1,073,228 | |
| Other | ||||||
| Total Expenditure | 323,106 | 864,809 | 1,187,915 | 1,073,228 | ||
| Net incomei(expenditure) | 41,232 | (51,404) | (10,172) | 71,014 | ||
| before transfers | ||||||
| Transfers between |
funds | 4,460 | (4,460) | |||
| Net movement in |
funds for the year | 45,692 | (55,864) | (10,172) | 71,014 | |
| Reconciliation offunds: |
||||||
| Balances brought | forward | 10 | 351,817 | 55899 | 357.716 | 286752 |
| Balances carried | forward | 10 | 347509 | 35 | 347 544 | 357716 |
| Unrestricted | Restricted | 2022 | 2021 | |||
|---|---|---|---|---|---|---|
| Note | Funds | Funds | Total funds | Total funds | ||
| Operating activities |
F | |||||
| Fixed Assets | ||||||
| Tangible Fixed Assets |
85975 | 85975 | 88 168 | |||
| Current Assets | ||||||
| Debtors | 8 | 141,963 | 36,554 | 178,517 | 95,992 | |
| Cash at bank and | in hand | 152385 | 6998 | 145387 | 254 114 | |
| 294,348 | 29,556 | 323,904 | 350,106 | |||
| Creditors - amounts | ||||||
| falling due within one year |
26415 | 29521 | 55936 | 57290 | ||
| Net Current Assets | 267,933 | 35 | 267,968 | 292,816 | ||
| Net assets before | Pension | |||||
| reserve | 353,908 | 35 | 353,943 | 380,984 | ||
| Creditors - amounts | ||||||
| falling due after one year | 6,399 | 6,399 | 23,268 | |||
| Net assets | 347,509 | 35 | 347,544 | 357716 | ||
| Represented by: |
||||||
| Funds ofthe Charity | ||||||
| General Funds |
11 | 261,534 | 261,534 | 213,649 | ||
| Designated Funds |
11 | 85,975 | 85,975 | 88,168 | ||
| Restricted Funds |
11 | 35 | 35 | 55,899 | ||
| 347,509 | 35 | 347,544 | 357,716 |
| 2022 | 2021 | ||||||
|---|---|---|---|---|---|---|---|
| Operating activities |
|||||||
| Net cash provided by |
(used in) operating | activities | (98,408) | 8,110 | |||
| Investing activities |
|||||||
| Payments for tangible |
fixed assets | (10,319) | (99,074) | ||||
| Change in cash and cash equivalents |
in | the year | 108,727 | 90,964 | |||
| Cash and cash equivalents at beginning |
ofthe year | 254,114 | 345,078 | ||||
| Total cash and cash | equivalents | at | end ofthe | year | 145,387 | 254,114 | |
| Reconciliation ofnet |
movement in funds |
to net cash flow from operating | |||||
| activities | |||||||
| 2022 | 2021 | ||||||
| Statement of Financial Activities: | Net | movement | in funds | (10,172) | 71,014 | ||
| Adjustments for: |
|||||||
| Depreciation charges |
12,512 | 10,906 | |||||
| (Increase)/decrease Increase/(decrease) |
in debtors in creditors |
(82,525) ~15223 |
(68,259) ~5551 |
||||
| Net cash provided by (used in) operating |
activities | 98408 | 5115 | ||||
| The notes form part ofthese financial | statements. |
| Incoming Resource | s | fro | m | Gen | erated Funds |
||||
|---|---|---|---|---|---|---|---|---|---|
| 2a. | Donations | Total | Total | ||||||
| Unrestricted f. |
Restricted F |
2022f | 2021f | ||||||
| Voluntary income |
|||||||||
| Donations | 1,692 | 1,692 | 1,444 | ||||||
| 1692 | 1 692 | 1 444 | |||||||
| Charitable Activities |
|||||||||
| Total | Total | ||||||||
| Unrestrictedf | Restricted | 2022f | 2021 f. |
||||||
| Southampton City Council |
- | Core | |||||||
| contract | 190,460 | 190,460 | 231,942 | ||||||
| AIG - Southampton City Council |
440,003 | 440,003 | 415,432 | ||||||
| Southampton City Council-Suicide |
|||||||||
| Prevention Fund |
10,000 | 10,000 | |||||||
| Southampton City Council-02 COVID |
|||||||||
| Outbreak containment |
78,550 | 78,550 | |||||||
| Southampton City Council-Hong |
Kong | ||||||||
| Support | 4,750 | 4,750 | |||||||
| City Life Church (CLEAR)-Hong |
Kong | ||||||||
| Support | 9,600 | 9,600 | |||||||
| Centre for the Acceleration | of Social | ||||||||
| Technology - CAST | 19,846 | 19,846 | |||||||
| Hampshire Macmillan Citizens Advice |
|||||||||
| Service | 50,189 | 50,189 | 48,641 | ||||||
| Citizens Advice Hampshire-Maggies | 22,531 | 22,531 | |||||||
| Citizens Advice Hampshire-US | Benefits | ||||||||
| support | 3,062 | 3,062 | |||||||
| Citizens Advice Hampshire-Southern | |||||||||
| Health | 17,670 | 17,670 | 13,525 | ||||||
| Citizens Advice Hampshire-Kickstart | 18,744 | 18,744 | |||||||
| EUSS - Home Office | 85,544 | 85,544 | 77,154 | ||||||
| Southampton & District MS |
Society | 15,000 | 15,000 | 15,000 | |||||
| Citizens Advice Money Advice |
Service | 145,591 | 145,591 | 163,690 | |||||
| Citizens Advice - Money Advice Service-Increased Capacity |
20,319 | 20,319 | |||||||
| Citizens Advice-Universal | Support | Help | |||||||
| To Claim | 34,178 | 34,178 | 49,561 | ||||||
| Citizens Advice-other income |
290 | 290 | |||||||
| Other grants for advisory | services | 7,619 | 7,619 | 107,171 | |||||
| 360,591 | 813.355 | 1 173,946 | 1 122,116 | ||||||
| Other Income | |||||||||
| Total | Total | ||||||||
| Unrestrictedf | Restricted f. |
2022f | 2021f | ||||||
| Rent from hire ofrooms | 660 | 660 | |||||||
| Bank interest | 8 | 8 | 2,180 | ||||||
| Miscellaneous income |
1,387 | 50 | 1,437 | 18,502 | |||||
| Total Other Income | 2,055 | 50 | 2105 | 20682 |
| Analysis | ofex | penditure | |||||
|---|---|---|---|---|---|---|---|
| Unrestricted | Restricted | Restricted | |||||
| Generalist | Money | Specialist | |||||
| Advisory | Advice | Advisory | |||||
| Services E |
Service F |
Servicesf | 2022 6 |
2021 | |||
| Charitable | Activities | ||||||
| Staff costs | 132,342 | 98,586 | 151,212 | 382,140 | 346,712 | ||
| Other direct | costs | 13,887 | 13,891 | 435,186 | 462,964 | 459,231 | |
| Support costs | 176,877 | 81,419 | 84,515 | 342,811 | 267,285 | ||
| Total Expenditure | by Activity | 323106 | 193896 | 670913 | 1187916 | 1073228 | |
| Generalist | Money | Specialist | |||||
| Advisory | Advice | Advisory | |||||
| Support Costs | Services | Service | Services | 2022 | 2021 | ||
| E | 6 | ||||||
| Management | 91,027 | 41,526 | 43,447 | 176,000 | 179,065 | ||
| Office, IT & | communications | 34,170 | 15,445 | 16,006 | 65,621 | 42,591 | |
| Premises | 41,079 | 19,656 | 19,805 | 80,540 | 27,249 | ||
| Governance | 5,822 | 2,609 | 2,862 | 11,293 | 11,431 | ||
| Other | 4,779 | 2,183 | 2,395 | 9,357 | 6,949 | ||
| Activity Total | 176877 | 81 419 | 84515 | 342811 | 267 285 |
| Net (inc | ome)/expenditure for the year |
||
|---|---|---|---|
| 2022 | 2021 | ||
| F | 8 | ||
| This is stated after charging: | |||
| Depreciation | 12,512 | 10,906 | |
| Auditors' | remuneration | 11,000 | 6,000 |
| Operating | lease costs-premises | 31,910 | 31,910 |
| Lease commitments As at 31 March 2022, the charity had commitments as follows: |
under non-cancellable operating leases |
under non-cancellable operating leases |
|---|---|---|
| Land and buildings | ||
| 2022 | 2021 | |
| F | F | |
| Within one year | 31,910 | 31,910 |
| Between two and five years | 182,640 | 178,022 |
| After five years | 109584 | 146 112 |
| 324,134 | 356,044 |
| 2022 | 2021 | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| 8 | F | ||||||||
| Wages and | salaries | 507,542 | 465,048 | ||||||
| Social security | costs | 35,770 | 36,020 | ||||||
| Pension costs | 14,828 | 24,709 | |||||||
| 558,140 | 525,777 | ||||||||
| The average | number | ofemployees, | analysed | by function was: | |||||
| 2022 | 2021 | ||||||||
| Charitable | purposes | 22.7 | 19.0 | ||||||
| Management | and administration | of | charity | 6.6 | 2.0 | ||||
| 29.3 | 21.0 |
| 7 | Fixed assets | ||||
|---|---|---|---|---|---|
| Land and | Fixtures, | ||||
| Buildings | fittings and | ||||
| Improvements | equipment | Total | |||
| 6 | F | ||||
| Cost | |||||
| At 1 April 2021 | 92,239 | 48,581 | 140,820 | ||
| Additions | 10,319 | 10,319 | |||
| Disposals | |||||
| At 31 March 2022 | 92239 | 00 | 151 139 | ||
| Depreciation | |||||
| At 1 April 2021 | 10,600 | 42,052 | 52,652 | ||
| Charge for the | year | 10,600 | 1,912 | 12,512 | |
| Disposals | |||||
| At 31 March 2022 | 21,200 | 43,964 | 65,164 | ||
| Net book value | 2022 | 71 939 | 14 936 | 55975 | |
| Net book value | 2021 | 81,639 | 6,529 | 88,168 | |
| 8 | Debtors | ||||
| 2022 | 2021 | ||||
| 6 | F | ||||
| Grants receivable | 159,900 | 85,832 | |||
| Other Debtors | 3,901 | 10,160 | |||
| Prepayments | 14,716 | ||||
| 178,517 | 95,992 | ||||
| 9 | Creditors - amounts | falling due within one year | |||
| 2022 | 2021 | ||||
| f | c | ||||
| Accruals | 12,447 | 10,214 | |||
| Trade Creditors | 29,521 | 34,707 | |||
| Other creditors | including | tax and social security | 13,968 | 12,369 | |
| 55,936 | 57,290 |
| 10 | Analysis of net | Analysis of net | assets between funds | assets between funds | assets between funds | assets between funds | assets between funds | |||
|---|---|---|---|---|---|---|---|---|---|---|
| General | Designated | Restricted | Total | |||||||
| Unrestricted | Unrestricted | |||||||||
| Funds f. |
Fundsf | Funds | Fundsf | |||||||
| Tangible Fixed |
Assets | 85,975 | 85,975 | |||||||
| Current Assets | ||||||||||
| Cash | 152,385 | (6,998) | 145,387 | |||||||
| Other CA | 141,963 | 36,554 | 178,517 | |||||||
| Current Liabilities Current liabilities due |
after one year | (26,415) ~6399 |
(29,521) | (55,936) ~6399 |
||||||
| Net Assets | 261,534 | 85,975 | 35 | 347,544 | ||||||
| 11 | Movement | in funds | ||||||||
| At 31 | ||||||||||
| At 1 | April | Income | Expenditure | Transfers | March | |||||
| 2021f | f | 2022 f |
||||||||
| Restricted Funds: | ||||||||||
| Money Advice | Service | 41,638 | 165,910 | (193,896) | (13,652) | |||||
| Specialist Advisory | Services | 14,261 | 647,495 | (670,913) | 9,192 | 35 | ||||
| 7 t IR tt t |
dF | d* | 55890 | 013405 | ~864809 | 4460 | 35 | |||
| Unrestricted | Funds: | |||||||||
| General fund | 213,649 | 364,338 | (320,913) | 4,460 | 261,534 | |||||
| Fixed Asset Fund | 88,168 | (2,193) | 85,975 | |||||||
| 7110 II |
I~dt | 0 | 301017 | 364 330 | ~323.100 | 4 46D | 347509 | |||
| Total funds | 357,716 | 1,177,743 | ~1,187.910 | 347,544 | ||||||
| Net movement | in funds, included | in the above are | as follows: | |||||||
| Incoming | Outgoing | Movement | ||||||||
| resourcesf | Resources f |
in Funds f. |
||||||||
| Money Advice | Service | 165,910 | (193,896) | (27,986) | ||||||
| Specialist Advisory | Services | 647,495 | (670,913) | (23,418) | ||||||
| Total Restricted Funds |
813465 | ~864669 | ~51404 | |||||||
| Unrestricted | Funds: | |||||||||
| General fund | 364,338 | (320,913) | 43,425 | |||||||
| Designated funds |
(2,193) | (2,193) | ||||||||
| Total Unrestricted funds |
364,338 | ~323,106 | 41,232 | |||||||
| Total | I 177743 | ~1187015 | ~10172 |
| Comparatives | for movem | ent in funds: |
||||
|---|---|---|---|---|---|---|
| At 31 | ||||||
| At 1 April | Income | Expenditure | Transfers | March | ||
| 2020f | 2021 f |
|||||
| Restricted Funds: | ||||||
| Money Advice Service | 41,638 | 163,690 | (163,692) | 41,636 | ||
| Specialist Advisory | Services | 14,261 | 613,387 | (651,584) | 38,199 | 14,263 |
| Total Restricted Funds |
55 899 | 777 1177 | ~815276 | 38199 | 55 899 | |
| Unrestricted Funds: |
||||||
| General fund |
230,803 | 367,165 | (257,952) | (126,367) | 213,649 | |
| Designated Fixed |
Asset Fund | 88,168 | 88,168 | |||
| Total Unrestricted | funds | 230.803 | 367.165 | ~257 952 | ~38199 | 301,817 |
| Total funds | 286702 | 1 144 242 | ~1073228 | 357716 | ||
| Net Movement in |
Funds | |||||
| Incoming | Outgoing | Movement | ||||
| resources | Resources | in Funds | ||||
| f | f | f | ||||
| Money Advice Service | 163,690 | (163„692) | (2) | |||
| Specialist Advisory | Services | 613,387 | (651,584) | (38,197) | ||
| Total Restricted Funds |
777,077 | (815,276) | (38,199) | |||
| Unrestricted Funds: |
||||||
| General fund | 367,165 | (257,952) | 109,213 | |||
| Designated funds |
||||||
| Total Unrestricted | funds | 367,165 | (257,952) | 109,213 | ||
| Total | 1,144,242 | (1,073,228) | 71,014 |
| 2021 | 2020 | ||||
|---|---|---|---|---|---|
| Unrestricted | Restricted | Total | Total | ||
| funds | funds | funds | funds | ||
| 6 | 8 | ||||
| Income from: | |||||
| Donations and legacies |
1,444 | 1,444 | 3,743 | ||
| Charitable activities |
345,039 | 777,077 | 1,122,116 | 965,637 | |
| Other (inc/uding fundraising) |
20 682 | 20 682 | 1 545 | ||
| Total Income | 367 165 | 777077 | 1 144242 | 970 925 | |
| Expenditure on: |
|||||
| Raising funds | |||||
| Charitable activities |
257,952 | 815,276 | 1,073,228 | 941,690 | |
| Other | |||||
| Total Expenditure | 257952 | 815276 | 1 073,228 | 941 690 | |
| Net income/(expenditure) | 109,213 | (38,199) | 71,014 | 29,235 | |
| before transfers | |||||
| Transfers between |
funds | (38,199) | 38,199 | ||
| Net movement in |
funds for the year | 71,014 | 71,014 | 29,235 | |
| Reconciliation offunds: |
|||||
| Balances brought | forward | 230803 | 55899 | 286,702 | 257,467 |
| Balances carried | forward | 301,817 | 55,899 | 357,716 | 286,702 |