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2022-03-31-accounts

Annua
I Review 2022
Page
About Citizens Advice Southampton
Introduction
from john Vates, Chair ofTrustees
Chief Officers review
2021-2022 Impact
Who we help
Behind the numbers
are the people we help
10
Campaigning
-making every voice count -one becomes the many
Research - understanding
needs, informing
services
What our clients tell us about our service 13
Our funders 8 Projects 2021-22 14
Acknowledge ments 16
Trustees and Directors Report for the year ended 31 March
2022
Trustees and Directors Report 17
Statement ofTrustees and Directors Responsibilities 25
Auditors
Report
26
Statement ofFinancial Activities 30
Balance Sheet 31
Cash Flow Statement 32
Notes to the Financial Statements 33

Benefits 8 tax credgs Benefits 8 tax credgs 1„811 988
Benefits Universal Credit 1,105 588
Consumer
goods &servtces
356 225
Debt 1,441 683
Education 63 41
Employment 914 552
Financial services 8 capability 241 191
GVA 8 Hale Crime 92 69
Health &community care 214 146
Housing 1,641 1,012
Immigration
&asylum
1,074 576
Legal 538 355
Dther 593 384
Rehrlionships
&family
786 523
Tax 72 50
Travel &transport 171 139
UNiTies 8 communicagons 217 141
Grand Total 11429

Charity number: Charity number: 1093678
Company number: 04391330
Financial Conduct Authority FRN: 617745
Registered office: 14-15Brunswick Place
Southampton. SO152AQ
Trustee Directors: John Yates Chair
Andrea Wooldridge Vice Chair (Resigned 26/01/2022)
Mark Satchell Treasurer (to 25/11/2021)
Vice Chair (from 26/01/2022)
Steven Foster Appointed 23/06/2021
Treasurer (from 25/1 1/2021)
Charles
BaIchin
Lisa Goddard Co-opted 26/1 0/2022
Ian Hubbard
Jean Lucking-Naguib
Traute Meyer
Peter Robertson Co-opted 5/10/2022
Anita Smith Appointed 28/04/2021
Mike Vashisht
Tara West Appointed 28/04/2021
Resigned 12/09/2021
Executive Elizabeth
Donegan
Chief Officer
Auditors: Paul Underwood FCCA
Morris Crocker Chartered Accountants
Station House, North Street
Havant
Hampshire
PO91QU

Southampton
City Council
- AIG contract E440I&
Southampton
City Council
- Core Grant (residue) E190.4I&
Citizens Advice Money and Pension Service Debt Advice (MaPS) E165.9I&
Hampshire
Macmillan
Citizens Advice Service
E50.2k
Home Office - EU Settlement
Grant
E85.5k
Citizens Advice - Universal Credit Help to Claim E34.2k
Southampton
City Council
- Covid Mitigation Funding f78.6k
Southampton
and District
MS Society E15I&
Maggie's Centre Southampton 822.5k
Other grants f91.6k

2022 2021
Unrestricted Restricted Total Total
Operating
activities
Note funds funds
f
fundsf funds
Income from: 1b
Donations
and legacies
2 1,692 1,692 1,444
Charitable
activities
2 360,591 813,355 1,173,946 1,122,116
Other
(inciudi ng fundrai sing)
2 2055 50 2,105 20,682
Total Income 364,338 813,405 1 177743 1,144,242
Expenditure
on:
Raising funds
Charitable
activities
3 323,106 864,809 1,187,915 1,073,228
Other
Total Expenditure 323,106 864,809 1,187,915 1,073,228
Net incomei(expenditure) 41,232 (51,404) (10,172) 71,014
before transfers
Transfers
between
funds 4,460 (4,460)
Net movement
in
funds for the year 45,692 (55,864) (10,172) 71,014
Reconciliation
offunds:
Balances brought forward 10 351,817 55899 357.716 286752
Balances carried forward 10 347509 35 347 544 357716
Unrestricted Restricted 2022 2021
Note Funds Funds Total funds Total funds
Operating
activities
F
Fixed Assets
Tangible
Fixed Assets
85975 85975 88 168
Current Assets
Debtors 8 141,963 36,554 178,517 95,992
Cash at bank and in hand 152385 6998 145387 254 114
294,348 29,556 323,904 350,106
Creditors - amounts
falling due within one
year
26415 29521 55936 57290
Net Current Assets 267,933 35 267,968 292,816
Net assets before Pension
reserve 353,908 35 353,943 380,984
Creditors - amounts
falling due after one year 6,399 6,399 23,268
Net assets 347,509 35 347,544 357716
Represented
by:
Funds ofthe Charity
General
Funds
11 261,534 261,534 213,649
Designated
Funds
11 85,975 85,975 88,168
Restricted
Funds
11 35 35 55,899
347,509 35 347,544 357,716
2022 2021
Operating
activities
Net cash provided
by
(used in) operating activities (98,408) 8,110
Investing
activities
Payments
for tangible
fixed assets (10,319) (99,074)
Change
in cash and cash equivalents
in the year 108,727 90,964
Cash and cash equivalents
at beginning
ofthe year 254,114 345,078
Total cash and cash equivalents at end ofthe year 145,387 254,114
Reconciliation
ofnet
movement
in funds
to net cash flow from operating
activities
2022 2021
Statement of Financial Activities: Net movement in funds (10,172) 71,014
Adjustments
for:
Depreciation
charges
12,512 10,906
(Increase)/decrease
Increase/(decrease)
in debtors
in creditors
(82,525)
~15223
(68,259)
~5551
Net cash provided
by (used in) operating
activities 98408 5115
The notes form part ofthese financial statements.

Incoming Resource s fro m Gen erated
Funds
2a. Donations Total Total
Unrestricted
f.
Restricted
F
2022f 2021f
Voluntary
income
Donations 1,692 1,692 1,444
1692 1 692 1 444
Charitable
Activities
Total Total
Unrestrictedf Restricted 2022f 2021
f.
Southampton
City Council
- Core
contract 190,460 190,460 231,942
AIG - Southampton
City Council
440,003 440,003 415,432
Southampton
City Council-Suicide
Prevention
Fund
10,000 10,000
Southampton
City Council-02 COVID
Outbreak
containment
78,550 78,550
Southampton
City Council-Hong
Kong
Support 4,750 4,750
City Life Church
(CLEAR)-Hong
Kong
Support 9,600 9,600
Centre for the Acceleration of Social
Technology - CAST 19,846 19,846
Hampshire
Macmillan
Citizens Advice
Service 50,189 50,189 48,641
Citizens Advice Hampshire-Maggies 22,531 22,531
Citizens Advice Hampshire-US Benefits
support 3,062 3,062
Citizens Advice Hampshire-Southern
Health 17,670 17,670 13,525
Citizens Advice Hampshire-Kickstart 18,744 18,744
EUSS - Home Office 85,544 85,544 77,154
Southampton
& District MS
Society 15,000 15,000 15,000
Citizens Advice
Money Advice
Service 145,591 145,591 163,690
Citizens Advice - Money Advice
Service-Increased
Capacity
20,319 20,319
Citizens Advice-Universal Support Help
To Claim 34,178 34,178 49,561
Citizens Advice-other
income
290 290
Other grants for advisory services 7,619 7,619 107,171
360,591 813.355 1 173,946 1 122,116
Other Income
Total Total
Unrestrictedf Restricted
f.
2022f 2021f
Rent from hire ofrooms 660 660
Bank interest 8 8 2,180
Miscellaneous
income
1,387 50 1,437 18,502
Total Other Income 2,055 50 2105 20682

Analysis ofex penditure
Unrestricted Restricted Restricted
Generalist Money Specialist
Advisory Advice Advisory
Services
E
Service
F
Servicesf 2022
6
2021
Charitable Activities
Staff costs 132,342 98,586 151,212 382,140 346,712
Other direct costs 13,887 13,891 435,186 462,964 459,231
Support costs 176,877 81,419 84,515 342,811 267,285
Total Expenditure by Activity 323106 193896 670913 1187916 1073228
Generalist Money Specialist
Advisory Advice Advisory
Support Costs Services Service Services 2022 2021
E 6
Management 91,027 41,526 43,447 176,000 179,065
Office, IT & communications 34,170 15,445 16,006 65,621 42,591
Premises 41,079 19,656 19,805 80,540 27,249
Governance 5,822 2,609 2,862 11,293 11,431
Other 4,779 2,183 2,395 9,357 6,949
Activity Total 176877 81 419 84515 342811 267 285

Net (inc ome)/expenditure
for the year
2022 2021
F 8
This is stated after charging:
Depreciation 12,512 10,906
Auditors' remuneration 11,000 6,000
Operating lease costs-premises 31,910 31,910

Lease commitments
As at 31 March 2022, the charity had commitments
as follows:
under non-cancellable
operating
leases
under non-cancellable
operating
leases
Land and buildings
2022 2021
F F
Within one year 31,910 31,910
Between two and five years 182,640 178,022
After five years 109584 146 112
324,134 356,044

2022 2021
8 F
Wages and salaries 507,542 465,048
Social security costs 35,770 36,020
Pension costs 14,828 24,709
558,140 525,777
The average number ofemployees, analysed by function was:
2022 2021
Charitable purposes 22.7 19.0
Management and administration of charity 6.6 2.0
29.3 21.0

7 Fixed assets
Land and Fixtures,
Buildings fittings and
Improvements equipment Total
6 F
Cost
At 1 April 2021 92,239 48,581 140,820
Additions 10,319 10,319
Disposals
At 31 March 2022 92239 00 151 139
Depreciation
At 1 April 2021 10,600 42,052 52,652
Charge for the year 10,600 1,912 12,512
Disposals
At 31 March 2022 21,200 43,964 65,164
Net book value 2022 71 939 14 936 55975
Net book value 2021 81,639 6,529 88,168
8 Debtors
2022 2021
6 F
Grants receivable 159,900 85,832
Other Debtors 3,901 10,160
Prepayments 14,716
178,517 95,992
9 Creditors - amounts falling due within one year
2022 2021
f c
Accruals 12,447 10,214
Trade Creditors 29,521 34,707
Other creditors including tax and social security 13,968 12,369
55,936 57,290
10 Analysis of net Analysis of net assets between funds assets between funds assets between funds assets between funds assets between funds
General Designated Restricted Total
Unrestricted Unrestricted
Funds
f.
Fundsf Funds Fundsf
Tangible
Fixed
Assets 85,975 85,975
Current Assets
Cash 152,385 (6,998) 145,387
Other CA 141,963 36,554 178,517
Current
Liabilities
Current
liabilities due
after one year (26,415)
~6399
(29,521) (55,936)
~6399
Net Assets 261,534 85,975 35 347,544
11 Movement in funds
At 31
At 1 April Income Expenditure Transfers March
2021f f 2022
f
Restricted Funds:
Money Advice Service 41,638 165,910 (193,896) (13,652)
Specialist Advisory Services 14,261 647,495 (670,913) 9,192 35
7 t IR
tt t
dF d* 55890 013405 ~864809 4460 35
Unrestricted Funds:
General fund 213,649 364,338 (320,913) 4,460 261,534
Fixed Asset Fund 88,168 (2,193) 85,975
7110
II
I~dt 0 301017 364 330 ~323.100 4 46D 347509
Total funds 357,716 1,177,743 ~1,187.910 347,544
Net movement in funds, included in the above are as follows:
Incoming Outgoing Movement
resourcesf Resources
f
in Funds
f.
Money Advice Service 165,910 (193,896) (27,986)
Specialist Advisory Services 647,495 (670,913) (23,418)
Total Restricted
Funds
813465 ~864669 ~51404
Unrestricted Funds:
General fund 364,338 (320,913) 43,425
Designated
funds
(2,193) (2,193)
Total Unrestricted
funds
364,338 ~323,106 41,232
Total I 177743 ~1187015 ~10172

Comparatives for movem ent
in funds:
At 31
At 1 April Income Expenditure Transfers March
2020f 2021
f
Restricted Funds:
Money Advice Service 41,638 163,690 (163,692) 41,636
Specialist Advisory Services 14,261 613,387 (651,584) 38,199 14,263
Total Restricted
Funds
55 899 777 1177 ~815276 38199 55 899
Unrestricted
Funds:
General
fund
230,803 367,165 (257,952) (126,367) 213,649
Designated
Fixed
Asset Fund 88,168 88,168
Total Unrestricted funds 230.803 367.165 ~257 952 ~38199 301,817
Total funds 286702 1 144 242 ~1073228 357716
Net Movement
in
Funds
Incoming Outgoing Movement
resources Resources in Funds
f f f
Money Advice Service 163,690 (163„692) (2)
Specialist Advisory Services 613,387 (651,584) (38,197)
Total Restricted
Funds
777,077 (815,276) (38,199)
Unrestricted
Funds:
General fund 367,165 (257,952) 109,213
Designated
funds
Total Unrestricted funds 367,165 (257,952) 109,213
Total 1,144,242 (1,073,228) 71,014

2021 2020
Unrestricted Restricted Total Total
funds funds funds funds
6 8
Income from:
Donations
and legacies
1,444 1,444 3,743
Charitable
activities
345,039 777,077 1,122,116 965,637
Other (inc/uding
fundraising)
20 682 20 682 1 545
Total Income 367 165 777077 1 144242 970 925
Expenditure
on:
Raising funds
Charitable
activities
257,952 815,276 1,073,228 941,690
Other
Total Expenditure 257952 815276 1 073,228 941 690
Net income/(expenditure) 109,213 (38,199) 71,014 29,235
before transfers
Transfers
between
funds (38,199) 38,199
Net movement
in
funds for the year 71,014 71,014 29,235
Reconciliation
offunds:
Balances brought forward 230803 55899 286,702 257,467
Balances carried forward 301,817 55,899 357,716 286,702