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|Annua
I Review 2022||Page|
|---|---|---|
|About Citizens Advice Southampton|||
|Introduction
from john Vates, Chair ofTrustees|||
|Chief Officers review|||
|2021-2022 Impact|||
|Who we help|||
|Behind the numbers
are the people we help||10|
|Campaigning
-making every voice count -one becomes the many|||
|Research - understanding
needs, informing|services||
|What our clients tell us about our service||13|
|Our funders 8 Projects 2021-22||14|
|Acknowledge ments||16|
|Trustees and Directors Report for the|year ended 31 March||
|2022|||
|Trustees and Directors Report||17|
|Statement ofTrustees and Directors Responsibilities||25|
|Auditors
Report||26|
|Statement ofFinancial Activities||30|
|Balance Sheet||31|
|Cash Flow Statement||32|
|Notes to the Financial Statements||33|
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|Benefits 8 tax credgs|Benefits 8 tax credgs||1„811|988|
|---|---|---|---|---|
|Benefits Universal|Credit||1,105|588|
|Consumer
goods &servtces|||356|225|
|Debt|||1,441|683|
|Education|||63|41|
|Employment|||914|552|
|Financial services 8||capability|241|191|
|GVA 8 Hale Crime|||92|69|
|Health &community||care|214|146|
|Housing|||1,641|1,012|
|Immigration
&asylum|||1,074|576|
|Legal|||538|355|
|Dther|||593|384|
|Rehrlionships
&family|||786|523|
|Tax|||72|50|
|Travel &transport|||171|139|
|UNiTies 8 communicagons|||217|141|
|Grand Total|||11429||
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|Charity number:|Charity number:||||1093678||
|---|---|---|---|---|---|---|
|Company|number:||||04391330||
|Financial|Conduct Authority|FRN:|||617745||
|Registered|office:|14-15Brunswick||Place|||
|||Southampton.|SO152AQ||||
|Trustee Directors:||John Yates|||Chair||
|||Andrea Wooldridge|||Vice Chair|(Resigned 26/01/2022)|
|||Mark Satchell|||Treasurer|(to 25/11/2021)|
||||||Vice Chair|(from 26/01/2022)|
|||Steven Foster|||Appointed|23/06/2021|
||||||Treasurer|(from 25/1 1/2021)|
|||Charles
BaIchin|||||
|||Lisa Goddard|||Co-opted 26/1 0/2022||
|||Ian Hubbard|||||
|||Jean Lucking-Naguib|||||
|||Traute Meyer|||||
|||Peter Robertson|||Co-opted 5/10/2022||
|||Anita Smith|||Appointed|28/04/2021|
|||Mike Vashisht|||||
|||Tara West|||Appointed|28/04/2021|
||||||Resigned 12/09/2021||
|Executive||Elizabeth
Donegan|||Chief Officer||
|Auditors:||Paul Underwood||FCCA|||
|||Morris Crocker|Chartered||Accountants||
|||Station House,|North Street||||
|||Havant|||||
|||Hampshire
PO91QU|||||
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|Southampton
City Council|- AIG contract||E440I&|
|---|---|---|---|
|Southampton
City Council|- Core Grant (residue)||E190.4I&|
|Citizens Advice Money and|Pension Service Debt Advice (MaPS)||E165.9I&|
|Hampshire
Macmillan
Citizens Advice Service|||E50.2k|
|Home Office - EU Settlement
Grant|||E85.5k|
|Citizens Advice - Universal|Credit Help to Claim||E34.2k|
|Southampton
City Council|- Covid Mitigation|Funding|f78.6k|
|Southampton
and District|MS Society||E15I&|
|Maggie's Centre Southampton|||822.5k|
|Other grants|||f91.6k|
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||||||2022|2021|
|---|---|---|---|---|---|---|
||||Unrestricted|Restricted|Total|Total|
|Operating
activities||Note|funds|funds
f|fundsf|funds|
|Income from:||1b|||||
|Donations
and legacies||2|1,692||1,692|1,444|
|Charitable
activities||2|360,591|813,355|1,173,946|1,122,116|
|Other
(inciudi ng fundrai sing)||2|2055|50|2,105|20,682|
|Total Income|||364,338|813,405|1 177743|1,144,242|
|Expenditure
on:|||||||
|Raising funds|||||||
|Charitable
activities||3|323,106|864,809|1,187,915|1,073,228|
|Other|||||||
|Total Expenditure|||323,106|864,809|1,187,915|1,073,228|
|Net incomei(expenditure)|||41,232|(51,404)|(10,172)|71,014|
|before transfers|||||||
|Transfers
between|funds||4,460|(4,460)|||
|Net movement
in|funds for the year||45,692|(55,864)|(10,172)|71,014|
|Reconciliation
offunds:|||||||
|Balances brought|forward|10|351,817|55899|357.716|286752|
|Balances carried|forward|10|347509|35|347 544|357716|
||||Unrestricted|Restricted|2022|2021|
|---|---|---|---|---|---|---|
|||Note|Funds|Funds|Total funds|Total funds|
|Operating
activities||||||F|
|Fixed Assets|||||||
|Tangible
Fixed Assets|||85975||85975|88 168|
|Current Assets|||||||
|Debtors||8|141,963|36,554|178,517|95,992|
|Cash at bank and|in hand||152385|6998|145387|254 114|
||||294,348|29,556|323,904|350,106|
|Creditors - amounts|||||||
|falling due within one
year|||26415|29521|55936|57290|
|Net Current Assets|||267,933|35|267,968|292,816|
|Net assets before|Pension||||||
|reserve|||353,908|35|353,943|380,984|
|Creditors - amounts|||||||
|falling due after one year|||6,399||6,399|23,268|
|Net assets|||347,509|35|347,544|357716|
|Represented
by:|||||||
|Funds ofthe Charity|||||||
|General
Funds||11|261,534||261,534|213,649|
|Designated
Funds||11|85,975||85,975|88,168|
|Restricted
Funds||11||35|35|55,899|
||||347,509|35|347,544|357,716|
|||||||2022|2021|
|---|---|---|---|---|---|---|---|
|Operating
activities||||||||
|Net cash provided
by|(used in) operating|||activities||(98,408)|8,110|
|Investing
activities||||||||
|Payments
for tangible|fixed assets|||||(10,319)|(99,074)|
|Change
in cash and cash equivalents|||in|the year||108,727|90,964|
|Cash and cash equivalents
at beginning||||ofthe year||254,114|345,078|
|Total cash and cash|equivalents|at|end ofthe||year|145,387|254,114|
|Reconciliation
ofnet|movement
in funds|||to net cash flow from operating||||
|activities||||||||
|||||||2022|2021|
|Statement of Financial Activities:||Net|movement||in funds|(10,172)|71,014|
|Adjustments
for:||||||||
|Depreciation
charges||||||12,512|10,906|
|(Increase)/decrease
Increase/(decrease)|in debtors
in creditors|||||(82,525)
~15223|(68,259)
~5551|
|Net cash provided
by (used in) operating||||activities||98408|5115|
|The notes form part ofthese financial|||statements.|||||
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||Incoming Resource|s|fro|m|Gen|erated
Funds||||
|---|---|---|---|---|---|---|---|---|---|
|2a.|Donations|||||||Total|Total|
|||||||Unrestricted
f.|Restricted
F|2022f|2021f|
||Voluntary
income|||||||||
||Donations|||||1,692||1,692|1,444|
|||||||1692||1 692|1 444|
||Charitable
Activities|||||||||
|||||||||Total|Total|
|||||||Unrestrictedf|Restricted|2022f|2021
f.|
||Southampton
City Council|-|Core|||||||
||contract|||||190,460||190,460|231,942|
||AIG - Southampton
City Council||||||440,003|440,003|415,432|
||Southampton
City Council-Suicide|||||||||
||Prevention
Fund|||||10,000||10,000||
||Southampton
City Council-02 COVID|||||||||
||Outbreak
containment|||||78,550||78,550||
||Southampton
City Council-Hong|||Kong||||||
||Support|||||4,750||4,750||
||City Life Church
(CLEAR)-Hong|||Kong||||||
||Support|||||9,600||9,600||
||Centre for the Acceleration||of Social|||||||
||Technology - CAST|||||19,846||19,846||
||Hampshire
Macmillan
Citizens Advice|||||||||
||Service||||||50,189|50,189|48,641|
||Citizens Advice Hampshire-Maggies||||||22,531|22,531||
||Citizens Advice Hampshire-US|||Benefits||||||
||support|||||3,062||3,062||
||Citizens Advice Hampshire-Southern|||||||||
||Health|||||17,670||17,670|13,525|
||Citizens Advice Hampshire-Kickstart|||||18,744||18,744||
||EUSS - Home Office||||||85,544|85,544|77,154|
||Southampton
& District MS||Society||||15,000|15,000|15,000|
||Citizens Advice
Money Advice|||Service|||145,591|145,591|163,690|
||Citizens Advice - Money Advice
Service-Increased
Capacity||||||20,319|20,319||
||Citizens Advice-Universal|Support|||Help|||||
||To Claim||||||34,178|34,178|49,561|
||Citizens Advice-other
income|||||290||290||
||Other grants for advisory|services||||7,619||7,619|107,171|
|||||||360,591|813.355|1 173,946|1 122,116|
||Other Income|||||||||
|||||||||Total|Total|
|||||||Unrestrictedf|Restricted
f.|2022f|2021f|
||Rent from hire ofrooms|||||660||660||
||Bank interest|||||8||8|2,180|
||Miscellaneous
income|||||1,387|50|1,437|18,502|
||Total Other Income|||||2,055|50|2105|20682|
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|Analysis|ofex|penditure||||||
|---|---|---|---|---|---|---|---|
||||Unrestricted|Restricted|Restricted|||
||||Generalist|Money|Specialist|||
||||Advisory|Advice|Advisory|||
||||Services
E|Service
F|Servicesf|2022
6|2021|
|Charitable|Activities|||||||
|Staff costs|||132,342|98,586|151,212|382,140|346,712|
|Other direct|costs||13,887|13,891|435,186|462,964|459,231|
|Support costs|||176,877|81,419|84,515|342,811|267,285|
|Total Expenditure||by Activity|323106|193896|670913|1187916|1073228|
||||Generalist|Money|Specialist|||
||||Advisory|Advice|Advisory|||
|Support Costs|||Services|Service|Services|2022|2021|
|||||E||6||
|Management|||91,027|41,526|43,447|176,000|179,065|
|Office, IT &|communications||34,170|15,445|16,006|65,621|42,591|
|Premises|||41,079|19,656|19,805|80,540|27,249|
|Governance|||5,822|2,609|2,862|11,293|11,431|
|Other|||4,779|2,183|2,395|9,357|6,949|
|Activity Total|||176877|81 419|84515|342811|267 285|
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|Net (inc|ome)/expenditure
for the year|||
|---|---|---|---|
|||2022|2021|
|||F|8|
|This is stated after charging:||||
|Depreciation||12,512|10,906|
|Auditors'|remuneration|11,000|6,000|
|Operating|lease costs-premises|31,910|31,910|
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|Lease commitments
As at 31 March 2022, the charity had commitments
as follows:|under non-cancellable
operating
leases|under non-cancellable
operating
leases|
|---|---|---|
||Land and buildings||
||2022|2021|
||F|F|
|Within one year|31,910|31,910|
|Between two and five years|182,640|178,022|
|After five years|109584|146 112|
||324,134|356,044|
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|||||||||2022|2021|
|---|---|---|---|---|---|---|---|---|---|
|||||||||8|F|
|Wages and||salaries||||||507,542|465,048|
|Social security|||costs|||||35,770|36,020|
|Pension costs||||||||14,828|24,709|
|||||||||558,140|525,777|
|The average||number||ofemployees,||analysed|by function was:|||
|||||||||2022|2021|
|Charitable|purposes|||||||22.7|19.0|
|Management|||and administration||of|charity||6.6|2.0|
|||||||||29.3|21.0|
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|7|Fixed assets|||||
|---|---|---|---|---|---|
||||Land and|Fixtures,||
||||Buildings|fittings and||
||||Improvements|equipment|Total|
|||||6|F|
||Cost|||||
||At 1 April 2021||92,239|48,581|140,820|
||Additions|||10,319|10,319|
||Disposals|||||
||At 31 March 2022||92239|00|151 139|
||Depreciation|||||
||At 1 April 2021||10,600|42,052|52,652|
||Charge for the|year|10,600|1,912|12,512|
||Disposals|||||
||At 31 March 2022||21,200|43,964|65,164|
||Net book value|2022|71 939|14 936|55975|
||Net book value|2021|81,639|6,529|88,168|
|8|Debtors|||||
|||||2022|2021|
|||||6|F|
||Grants receivable|||159,900|85,832|
||Other Debtors|||3,901|10,160|
||Prepayments|||14,716||
|||||178,517|95,992|
|9|Creditors - amounts||falling due within one year|||
|||||2022|2021|
|||||f|c|
||Accruals|||12,447|10,214|
||Trade Creditors|||29,521|34,707|
||Other creditors|including|tax and social security|13,968|12,369|
|||||55,936|57,290|
|10|Analysis of net|Analysis of net|assets between funds|assets between funds|assets between funds|assets between funds|assets between funds||||
|---|---|---|---|---|---|---|---|---|---|---|
||||||||General|Designated|Restricted|Total|
||||||||Unrestricted|Unrestricted|||
||||||||Funds
f.|Fundsf|Funds|Fundsf|
||Tangible
Fixed|Assets||||||85,975||85,975|
||Current Assets||||||||||
||Cash||||||152,385||(6,998)|145,387|
||Other CA||||||141,963||36,554|178,517|
||Current
Liabilities
Current
liabilities due|||after one year|||(26,415)
~6399||(29,521)|(55,936)
~6399|
||Net Assets||||||261,534|85,975|35|347,544|
|11|Movement|in funds|||||||||
|||||||||||At 31|
||||||At 1|April|Income|Expenditure|Transfers|March|
|||||||2021f|||f|2022
f|
||Restricted Funds:||||||||||
||Money Advice|Service|||41,638||165,910|(193,896)|(13,652)||
||Specialist Advisory||Services||14,261||647,495|(670,913)|9,192|35|
||7 t IR
tt t|dF|d*||55890||013405|~864809|4460|35|
||Unrestricted|Funds:|||||||||
||General fund||||213,649||364,338|(320,913)|4,460|261,534|
||Fixed Asset Fund||||88,168|||(2,193)||85,975|
||7110
II|I~dt||0|301017||364 330|~323.100|4 46D|347509|
||Total funds||||357,716||1,177,743|~1,187.910||347,544|
||Net movement||in funds, included||||in the above are|as follows:|||
||||||||Incoming|Outgoing|Movement||
||||||||resourcesf|Resources
f|in Funds
f.||
||Money Advice|Service|||||165,910|(193,896)|(27,986)||
||Specialist Advisory||Services||||647,495|(670,913)|(23,418)||
||Total Restricted
Funds||||||813465|~864669|~51404||
||Unrestricted|Funds:|||||||||
||General fund||||||364,338|(320,913)|43,425||
||Designated
funds|||||||(2,193)|(2,193)||
||Total Unrestricted
funds||||||364,338|~323,106|41,232||
||Total||||||I 177743|~1187015|~10172||
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|Comparatives|for movem|ent
in funds:|||||
|---|---|---|---|---|---|---|
|||||||At 31|
|||At 1 April|Income|Expenditure|Transfers|March|
|||2020f||||2021
f|
|Restricted Funds:|||||||
|Money Advice Service||41,638|163,690|(163,692)||41,636|
|Specialist Advisory|Services|14,261|613,387|(651,584)|38,199|14,263|
|Total Restricted
Funds||55 899|777 1177|~815276|38199|55 899|
|Unrestricted
Funds:|||||||
|General
fund||230,803|367,165|(257,952)|(126,367)|213,649|
|Designated
Fixed|Asset Fund||||88,168|88,168|
|Total Unrestricted|funds|230.803|367.165|~257 952|~38199|301,817|
|Total funds||286702|1 144 242|~1073228||357716|
|Net Movement
in|Funds||||||
||||Incoming|Outgoing|Movement||
||||resources|Resources|in Funds||
||||f|f|f||
|Money Advice Service|||163,690|(163„692)|(2)||
|Specialist Advisory|Services||613,387|(651,584)|(38,197)||
|Total Restricted
Funds|||777,077|(815,276)|(38,199)||
|Unrestricted
Funds:|||||||
|General fund|||367,165|(257,952)|109,213||
|Designated
funds|||||||
|Total Unrestricted|funds||367,165|(257,952)|109,213||
|Total|||1,144,242|(1,073,228)|71,014||
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|||||2021|2020|
|---|---|---|---|---|---|
|||Unrestricted|Restricted|Total|Total|
|||funds|funds|funds|funds|
||||6||8|
|Income from:||||||
|Donations
and legacies||1,444||1,444|3,743|
|Charitable
activities||345,039|777,077|1,122,116|965,637|
|Other (inc/uding
fundraising)||20 682||20 682|1 545|
|Total Income||367 165|777077|1 144242|970 925|
|Expenditure
on:||||||
|Raising funds||||||
|Charitable
activities||257,952|815,276|1,073,228|941,690|
|Other||||||
|Total Expenditure||257952|815276|1 073,228|941 690|
|Net income/(expenditure)||109,213|(38,199)|71,014|29,235|
|before transfers||||||
|Transfers
between|funds|(38,199)|38,199|||
|Net movement
in|funds for the year|71,014||71,014|29,235|
|Reconciliation
offunds:||||||
|Balances brought|forward|230803|55899|286,702|257,467|
|Balances carried|forward|301,817|55,899|357,716|286,702|