2021-03-31-accounts - Southampton Citizens Advice Bureau

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Contents
ABOUT CITIZENS ADVICE SOUTHAMPTON
Introduction from fohn Tates, Chair ofTrustees
Chief Officer's review
PROGRESS TOWARDS ACHIEVING OUR STRATEGIC PRIORITIES
SUMMARY OF IMPACT
WHO WE HELP
BEHIND THE NUMBERS ARE THE PEOPLE WE HELP
CAMPAIGNING —Making every voice count —one becomes the many
WHAT OUR CLIENTS TELLUS ABOUT OUR SERVICE
Acknowledgements	12
Trustees and Directors Report	13-17
Statement ofTrustees and Directors Responsibilities	18
Auditors Report	19-21
Statement of Financial Activities	22
Balance Sheet
Cash Flow Statement	24
Notes tothe Financial Statements	25-33

Charity number:	Charity number:	1093678
Company	number:	04391330
Registered	office:	14-15Brunswick Place
		Southampton
		60152AQ
Trustee Directors:		Charles Balchin
		Jean Lucking-Naguib
		Steven Foster	Appointed		23June 2021
		lan Hubbard	Appointed		24 March 2021
		Traute Mayer
		Mark Satchell	Treasurer
		Mike Vashisht
		Anita Smith	Appointed		28 April 2021
		Tars West	Appointed		28 April 2021
			Resigned		12September 2021
		Andrea Wooldridge	Vice-Chair
		John vates	Chair
Executive:		Elizabeth Donegan	Chief	Officer
Auditors:		Paul Underwood,	FCCA
		Morris Crocker Limited
		Station House
		50 North Street
		Havant
		PO9 1QU
Banker (main):		CAF Bank Limited
		25 Kings Hill Avenue
		Kings Hill
		West Mailing
		Kent
		ME194JQ
Banker (investment):		CCLA Investment	Management	Ltd	(known as COIF)
		Senator House
		85Queen Victoria	House
		London
		EC4V 4ET

					2021	2020
			Unrestricted	Restricted	Total	Total
		Note	funds	funds	funds	funds
			F
Income from:		1b
Donations and legacies		2	1,444		1,444	3,743
Charitable activities		2	345,039	777,077	1,122,116	965,637
Other (including fundraising)		2	20,682		20,682	1,545
Total Income			367,165	777,077	1,144,242	970,925
Expenditure on:
Raising funds
Charitable activities		3	257,952	815,276	1,073,228	941,690
Other
Total Expenditure			257,952	815,276	1,073,228	941,690
Net income/(expenditure)			109,213	(38,199)	71,014	29,235
before transfers
Transfers between	funds		(38,199)	38,199
Net movement in	funds for the year		71,014		71,014	29,235
Reconciliation offunds:
Balances brought	forward	9	230,803	55,899	286,702	257,467
Balances carried	forward	9	301,817	55,899	357,716	286,702

			Unrestricted	Restricted	2021	2020
		Note	Funds	Funds	Total funds	Total funds
					6	6
Fixed Assets
Tangible Fixed Assets			88,168		88,168
Current Assets
Debtors			61,920	34,072	95,992	27,733
Cash at bank and in	hand		191,547	62,567	254,114	345,078
			253,467	96,639	350,106	372,811
Creditors - amounts	falling
due within one year		8	16,550	40,740	57,290	58,539
Net Current Assets			236,917	55,899	292,816	314,271
Net assets before Pension
reserve			325,085	55,899	380,984	314,271
Provision for liability		11	23,268		23,268	27,569
Net assets			301,817	55,899	357,716	286,702
Represented by:
Funds ofthe Charity
General Funds		9	301,817		301,817	230,803
Designated Funds		9
Restricted Funds				55,899	55,899	55,899
			301,817	55,899	357,716	286,702

								2021		2020
Operating activities
Net cash provided by (used in) operating					activities			8,110		35,781
Investing activities
Payments for tangible		fixed assets						(99,074)
Financing activities Change in cash and	cash equivalents			in	the year			~90,954		35,781
Cash and cash equivalents at beginning					of the	year		345,078		309,296
Total cash and cash		equivalents	at end ofthe year					254,114		345,078
Reconciliation of net		movement	in	funds to		net cash	flow from operating
activities
								2021		2020
Statement offinancial		Activities: Net movement				in funds		71,014		29,235
Adjustments for:
Depreciation charges								10,906
Interest from investments
Loss on disposal offixed assets
(Increase)/decrease Increase/(decrease)	in in	debtors creditors						(68,259) ~5.557	28,326 ~27.750
Net cash provided by	(used in) operating				activities			8,110		35,781
Analysis ofchange in	net funds
							At 1 April 20	Cash flow		At 31 Mar21
										5
Net cash
Cash at bank and in hand							345,078	(90,964)		254,114
Total							345,078	(90,964)		254,114

2a. Donations and legacies	2a. Donations and legacies	2a. Donations and legacies				Total	Total
				Unrestricted	Restricted	2021	2020
						F	f
Voluntary income
Donations				1,444		1,444	3,743
				1,444		1,444	3,743
2b. Income from	charitable		activities			Total	Total
				Unrestricted	Restricted	2021	2020
						6	f
Southampton City	Council-
Core Contract				231,942		231,942	225,607
Hampshire Macmillan		Citizens
Advice Service					48,641	48,641	41,955
Access To Justice				49,596		49,596
EUSS —Home Office					77,154	77,154	78,770
Southampton &District		MS
Society					15,000	15,000	15,000
Citizens Advice - Money &
Pensions Service					163,690	163,690	151,749
Universal Support	Help To
Claim					49,561	49,561	42,868
AIG (Southampton	City Council)				415,432	415,432	404,688
Citizens Advice Hampshire/
Southern Health				13,525		13,525
Other grants for advisory
services				47,575	10,000	57,575	5,000
				342,638	779,478	1,122,116	965,637
2c. Other income						Total	Total
				Unrestricted	Restricted	2021	2020
						F
Rent from hire of rooms
Bank interest				2,180		2,180	1,115
Miscellaneous income				18,502		18,502	430
Total Other Income				20,682		20,682	1,545

			Unrestricted	Restricted	Restricted
			Generalist	Money &	Specialist
			Advisory	Pensions	Advisory
			Services	Service F	Servicesf	2021	2020
Charitable	Activities
Staff costs			134,923	85,834	125,955	346,712	426,204
Other direct	costs		13,845	11,024	434,362	459,231	364,794
Support costs			109,184	66,834	91,267	267,285	150,692
Total Expenditure		by Activity	257,952	163,692	651,584	1,073,228	941,690
			Generalist	Money &	Specialist
			Advisory	Pensions	Advisory
Support Costs			Services	Service	Services	2021	2020
			E	F	E
Management			75,341	45,357	58,367	179,065	56,980
Office, IT &	communications		16,160	11,220	15,211	42,591	54,507
Premises			10,684	5,465	11,100	27,249	30,928
Governance			4,417	2,883	4,131	11,431	4,141
Other			2,582	1,909	2,458	6,949	4,136
Activity Total			109,184	66,834	91,267	267,285	150,692

The basis ofallocation of support costs is hours worked
4 Net incoming resources for the year
	2021	2020
	6	F
This is stated after charging:
Depreciation	10,906
Auditors' remuneration	6,000	900
Operating lease costs
5 Staff Costs
	2021	2020
	E
Wages and salaries	465,048	385,526
Social security costs	36,020	27,864
Pension costs	24,709	12,814
Pension provision
Redundancycosts
Other staff costs
	525,777	426,204

The average	The average	number	equivalent
by function	was:
				2021	2020
Charitable	purposes			19.0	13.0
Fundraising		& publicity
Management		and administration	ofcharity	2.0	2.0
				21	15

No employee	received remuneration	of more than F60,000
Key management Personnel and Costs:
Chief Officer,	total employment costs	including employers national
insurance and	pension contributions:	648,062 (2020:639,680)

6	Fixed Assets
		Fixtures,
		fittings and
		equipment	Total
			F
	Cost
At 1 April 2020		41,726	41,726
Additions		99,074	99,074
	Disposals
At 31 March 2021		140,800	140,800
	Depreciation
At 1 April 2020		41,726	41,726
	Charge for the year	10,906	10,906
	Disposals
At 31 March 2021		52,632	52,632
	Net book value 2021	88,168	88,168
	Net book value 2020
7	Debtors
		2021	2020
			E
Grants receivable		85,832	27,733
Other Debtors		10,160
	Prepayments
		95,992	27,733

8 Creditors —a	mounts	falling	d	ue w	ithin	o	ne y	ear
										2021	2020
										E
Grants in advance
Other creditors including		tax and	social security							57,290	58,539
Accruals
										57,290	58,539
Included in other creditors are pension				liabilities		totalling E2,401 (2020:f1,290).
9 Movement in	Funds
			At 1 April					Income	Expenditure	Transfers	At 31 March
				2020							2021
					F						F
Restricted Funds:
Money &Pensions	Service			41,638				163,690	(163,692)		41,636
Specialist Advisory	Services			14,261				613,387	(651,584)	38,199	14,263
Other
Total Restricted Funds				55,899				777877	~8,35,276	38,199	55,899
Unrestricted Funds:
General fund			230,803					367,165	(257,952)	(38,199)	301,817
Designated funds
Total Unrestricted	funds		230,803					367,165	~257,952	~38,199	301,817
Total funds			286,702				1.144,242		~1.D73,228		357,716
Net movement in funds, included			in	the	above		are	as follows:
							Incoming		Outgoing	Movement
							resources		Resources	in Funds
								E
Money &Pensions	Service							163,690	(163,692)	(2)
Specialist Advisory	Services							613,387	(651,584)	(38,197)
Total Restricted Funds								777,077	(815,276)	(38,199)
Unrestricted Funds:
General fund								367,165	(257,952)	109,213
Designated funds
Total Unrestricted	funds							367,165	(257,952)	109,213
Total							1,144,242		(1,073,228)	71,014

Movement in Funds continued
Comparatives for movement	in	funds:
		At 1 April		Income	Expenditure	Transfers	At 31 March
		2019					2020
			F			F
Restricted Funds:
Money &Pensions Service Specialist Advisory Services		26,097 79,662		151,749 588,281	(136,208) ~663.662		41,638 14,261
Total Restricted Funds		105,759		740,030	789,890		55,899
Unrestricted Funds:
General fund		151,708		230,895	(151,800)		230,803
Designated funds
Total Unrestricted funds		151,708		230,895	151,800		230,803
Total funds		257,467		970,925	941,690		286,702
Net movement in funds, included		in the	above are as follows:
				Incoming	Outgoing	Movement
				resources	Resources	in Funds
				6
Money &Pensions Service				151,749	(136,208)	15,541
Specialist Advisory Services				588,281	(653,682)	(65,401)
Total Restricted Funds				740,030	(789,890)	(49,860)
Unrestricted Funds:
General fund				230,895	(151,800)	79,095
Designated funds
Total Unrestricted funds				230,895	(151,800)	79,095
Total				970,925	(941,690)	29,235

Where the scheme is in deficit and where	Where the scheme is in deficit and where	Where the scheme is in deficit and where	Where the scheme is in deficit and where	Where the scheme is in deficit and where	the Charity has	the Charity has	the Charity has	the Charity has	agreed to	a deficit funding	arrangement,	the Charity
has recognised a liability	for this obligation.					The amount		recognised		is the net present value of the		deficit
reduction contributions payable		under the			agreement		that		relates to	the deficit. The present value		is calculated
using the discount rate detailed		in	these	disclosures.			The		unwinding	ofthe discount	rate is recognised as a
finance cost.
Reconciliation of	o enin		and closin			revisions
									31 March 2021		31 March 2020
											F
Provision at start	of period									27,569	33,444
Unwinding ofthe	discount		factor							620	423
Deficit contribution paid										(5,717)	(5,550)
Impact ofchange in assumptions					&contribution
schedule										796	(748)
Amendments to	the contribution			schedule
Provision at end	of period									23,268	27,569
Income and Ex enditure		im act
									31 March 2021		31 March 2020
										E	E
Interest expense										620	423
Impact ofchange	in assumptions				&contribution					796	(748)
schedule
Amendments to the contribution				schedule
A~ti
					31 March 2021				31 March 2020		31 March 2019
						% per annum			% per annum		%per annum
Rate of discount							0.66			2.53	1.39

					2020	2019
			Unrestricted	Restricted	Total	Total
		Note	funds	funds 8	fundsf	funds f
Income from:		1b
Donations and legacies		2	3,743		3,743	6,454
Charitable activities		2	225,607	740,030	965,637	800,999
Other (including fundraising)		2	1,545		1,545	1,555
Total Income			230,895	740,030	970,925	809,008
Expenditure on:
Raising funds
Charitable activities		3	151,800	789,890	941,960	789,710
Other
Total Expenditure			151,800	789,890	941,690	789,710
Net income/(expenditure)			79,095	(49,860)	29,235	19,298
before transfers
Transfers between	funds
Net movement in	funds for the year		79,095	(49,860)	29,235	19,298
Reconciliation of	funds:
Balances brought forward		9	151,708	105,759	257,467	238,169
Balances carried	forward	9	230,803	55,899	286,702	257,467