REGISTERED COMPANY NUMBER ". 04465478 (ENGLAND & WALES) REGISTERED CHARITY 1093472 Report of the Trustees & Financial Statements for the year ended 31 March 2024 SLOUGH CROSSROADS- CARING FOR CARERS (A Charltablè company Ilmited by guardnteo)
SLOUGH CROSSROADS-CARING FOR CARERS CONTENTS OF THE FINANCIAL STATEMENTS For the Year Ended 31 March 2024 Pages Report of the Trustees 2to5 CEOIChair Report for 202312024 6t07 Independent Examiner's Report Statement ol Financial Actlvlties Balance Sheet 10t011 Notes to the Flnancial Statements 12to18
SLOUGH CROSSROADS- CARING FOR CARERS REPORT OF THE TRUSTEES For he Year Ended 31 March 2024 The trustees, who also serve as directo of the charity under the Companies Act 2006, pres8nt this report and the financial statements for the year ended 31 March 2024. This report has been prepared in accordance with the Charities Statement of Recommended Practice (SORP) applicable to charities u$lng the Financial ReportirffJ Standard applicab18 in the UK and Republlc of Ireland IFRS 102). INTRODUCTION The 2023124 period has been a year of l)oth challenges and achlevements. Despite financlal pressures and operational changes. Crossroads Care Slough remains steadfast in It$ mission to support carers and those who need care. The year was marked by resilience, adaptsblllty, and a commitment to providing hlgh-quality, life-enhancing care services. We extend heartfelt thanks to our staff. trustees, supporters, and the carers and famllies who place their trust In u5. Together, we have navigated difficulties and continued to make a meaningful difference In Ihe Slough communty. OBJECTIVES AND ACTIVITIES Crossroads Care Slough is dedicated to supporting CArers and the cared for through tsilored, h5gh- quality services. Objectives andActivltles Dellver tailored respite and specklist care services, Including SUPPOrt for dementta. end-of-llfe Care, and complex need$. Develop Co plans allgned with CQC standards. regularly monitorirvJ quallty through client feedback and satisfaction suprfeys. Foster communlty partnershlps and engagement to enhance sebvice delivery and ralse awareno55 of carers, needs. Continuously adapt and innovate seprfices to address changing community needs and trends. These combined efforts ensure Ihat Crossroads Care Slough remains a trusted, reliable lifellne for carers and their families. ACHIEVEMENTS AND PERFORMANCE Charltabl8 Activitles Throughout the year, Crossroads Care Slough continued to provide vital respite Ca to ease the burden on unpaid carers Ythin the community. Key Achlevements Adaptatlon to the new Single Assessment Framework, ensuring compliance with updated regulatory requirements. Submission of a tender to SBC to be included on the preferred providers Ilst, strengthening our community presen and diversifylng our customer base once again. Expansion of e-leaming for staff training, covering essential topics sudi as safeguarding, merlication management, and specialized area5 like dementia and mental health. Commitment to Quality Achieved a °Good" rating in our m05t recent CQC inspection, demonstrating our commltment to regulatory compliance and high-quality care. Conduded annual quality monitoring through questionnaires and fac&tO-face reviews to ensure our services meet the needs of carers and their loved ones.
SLOUGH CR05SROADS- CARING FOR CARERS REPORT OF THE TRUSTEES For the Year Ended 31 March 2024 FINANCIAL REVIEW Flnanclal Management and Su8tainabllity Despite Signifint financial challenges, Crossroads C¥e Slough has prioritized maintalning financial stsbility while ensuring seprfice continuity. No rate uplift was received from Slough Borough Council (SBC) during the year, despite increased costs due to National Minimum Wage, Nl, Pensions. related increases and rlsing utilities. S8C ¢ea5ed the majority of ferraIS and removed most care packages, leaving Crossroads Care Slough to heavlly subsidize care for the remalning council clients. Despite these challenges, the Management and Trustees have ensured the charitys stabllity and continuity by implementing prudent financial strategies and effectively utlllzing working pital to sustain the delivery of highquality care services. STRUCTURE, GOVERNANCE, AND MANAGEMENT Governing Document The Charity operates under a deed of trust and 18 a Company limited by guarantse under the Companies A Govemance and Oversight The Board of Trustees oversees the strategic direction of the organization, meeting regularly to review operatlonal and financlal reports. Trustee meeu'ngs ensure Informed deGision-making and adherence to govemance best practices. Risk Management A comprehensive rlsk reglyter is maintained and reviewed to address potenal rlsk$ proactively, ensuring the safety of clients and operational continuity. Staff and Trustoe Support Staff well-being and development remain prforlties. wlth Investrnents in professional tralnlng and support systems. Trustees are provided wlth induction materials, training opportunities, and ongolng SUPPOrt to effectively fulfil their roles. PUBLIC BENEFIT AND IMPACT Crossroads Care Slough continues to meet the definiiion of a publlc benefit entty under FRS 102. The charÉty5 activities have had a significant positive impact on the lives of carers and their famllles, providing them wrth respite, peace of mind. and inproved quality of life.
SLOUGH CROSSROADS- CARING FOR CARERS REPORT OF THE TRUSTEES For the Yea Ended 31 March 2024 LOOKING AHEAD Our goals forthe coming year include: Expanding our reach to support more carers in Slough through strategic recruitinent and partnership developmenL Exploring opportunities for innovation and collaboration to enhan our senilces and diversrfy our income stream5. Continuing to advocate for falr funding to reduce Ihe financlal burden on the charity and ensure sustalnable care services for our community. THANK YOU The past year has been challenglng but rewardlng. and we are deeply grateful to our community, staff, trustee5. and partners. Together. we remain committed to making a lasting dtfference in the lives of carers and those they care for. Trlsha Young Chief Executive Officer Robert Miles Chair of the Board of Trustees
SLOUGH CROSSROADS-CARING FOR CARERS REPORT OF THE TRUSTEES For the Year Ended 31 March 2024 REFERENCE AND ADMINISTRATIVE DETAILS Registered Company number 04465478 (England and Wales) Regl$tered Charity number 1093472 Registered office The Comer House 254a Farnham Road Slough Berkshire SL14XE Trusts R Miles B Harding J Lyselght.Jones D Bhaskaran J Yokota Independent Examiner Rumman Saeed 131 Centenary Plaza B1 1TH Blrmingham UK Approved by order of the board of trustees on behalf by: .and signed on its Robert Miles- Chair of Board
SLOUGH CROSSROAD5- CARING FOR CARERS CEOIChalr Report for 202312024 Dear Friends and Supporters, As we reflect on the past year, we are immensely grateful to be here, continuing to support our community for anotheryear. Thejourney has been filled with challenges and uncertainties, yet we feel fortunate for the unwavering support we have received from the people we seNe, our dedicated staff, and our Trustees. This year. Crossroads Care Sbugh has faced significant financial pressures. Despite rising costs across the sector, we received no rate uplift from Slough Borough Council. This meant the Charity had to absorb increases in the National Minimum Wage, National Insurance contributions, and all related costs, including the svJnificant rise in utilities and overheads. Our commitment to subsidizing care in the town has required a substantial portion of our working capital to ensure that individuals continue to receive the high-quality support they need and des&rve. Despite these financial strains, our dedication to our mission has remained steadfast. and we have continued to deliver essential service5 that make a real difference in the lives of many. The sector has seen many changes over the past year, with the most notable being the introduction of the new Single Assessment Framework. This new freWOrk has required us to adapt and evolve to meet its standards. l am proud to report that we have submitted a tender to be included on the preferred providers Ilst, a crucial step in our efforts to secur8 our position within the community and expand our ¢U3tomer base. We are also cornmitted to diversification of our customer base ag a strategic move to ensure we are not overly reliant on any single customer, which is both prudent and necessary for our long-tenn sustainability. In addition to navigating these changes, we have continued to prioritize the well-being of our staff. Their dedication and resilience have been the cornerston6 of our ability to provide consistent and compassionate care. We have invested in their professional development and well-being, recognizing that their strèngth and experbse are vital to our success. Moreover, our Trustees have played a pivotal role in steering the organization through these turbulent times. Their guidance. strategic thinking, and unwavering support have been invaluable. Together we have worked tirelessly to ensure that Crossroads Care Slough remains a beacon of hope and support in our community. Looking ahead, we are committed to exploring new opportunities for growth and innovation. We are actively seeking partnerships and collaborations that align with our mission and values. By doing so, we aim to enhance our serrfices, reach more individuals in need, and continue to be a trusted provider of care in Slough. W8 also recognize the importance of communty engagement and feedback. We are continuously seeking ways to improve our services based on the input from those we supporL Your voices are crucial in shaping ourfuture, and we encourage you to share your experiences and suggestions with us.
SLOUGH CROSSROADS-CARING FOR CARERS In closing, I want to extend my heartlelt gratitude to everyone who has been part of this journey. Your support. whether as a recipient of our services. a staff mefnber, a Trust88, or a communty partner. has been instrumental in our ability to persevere and thrive. Together, we will continue to face the challenges ahead with resilience and optimism, ensuring that Crossroads Care Slough remains a pillar of support for all who need us. Thank you. Trisha Young Robert Miles Chief Executive Officer Chair of the Board of Trustees CARF. Slough
SLOUGH CROSSROADS- CARING FOR CARERS Inde endent Examiner's Re ort to the Trustees of SLOUGH CROSSROADS - CARING FOR CARERS Indepandent examIne$ report to tho trustees of SLOUGH CROSSROADS - CARING FOR CARERS I'tho Company'> I re en ort to the charity trustees on my examination of the account$ ofthe Company for the year ed 31 March 2024. Responsibilitigs and basis of report As the charity's trustees of the Company (and also it$ dlrectors for the purposes of company law) you are responsible for the preparation of the accounts in accordance with the requirements of the Companies Act 2006 ('the 2006 ACV). Having satisfied myself that the accounts of the Company are not required to be audited under Part 16 of the 2006 Act and are eligible for independent examination, I report in respect of my examination of your charily's accounts as carried out under Section 145 of the Charities Act 2011 ('the 2011 Acl.). In carrying out my examination I have followed the Directlons given by the Charity Commission under Sectlon 145{5) (b) of the 2011 Act. Independent oxamlnerfs statement I have completed my examination. I confimi that no matters have come to my attention In connectlon with the examination giving me cause to belleve.. accountlng records were not kept in respect of the Company as required by Sectlon 386 of the 2006 Act: or the accounts do not accord with th03e records: or the accounts do not comply with the accounting requirements of Sectlon 396 of the 2006 Act other than any requirement that the accounts give a true and fair view whlch is not a matter considered as part of an independent examination., or the accounts have not been prepared in accordance wilh the methods and principles of the Statement of Recommended Practice for accounting and reporting by charities (applicable to charities preparing their account5 in accordance with the Financial Reporting Standard applicable in the UK and Republi¢ of Ireland (FRS 102)). I have no concern5 and have come across no other matter3 In Connection with the examination to which attentlon should be drawn in thi3 report in order to enable a proper understanding of the accounts to be reached. Rumman Saeed F.C.CA The Asso¢latlon of Chartered Certified Accountants 131 Centenary Plaza B11TH Bimiingham UK Date,. 9th Dec 2024
SLOUGH CROSSROADS- CARING FOR CARERS STATEMENT OF FINANC AL ACTIVIES For he Year Ended 31 March 2024 31.3.24 Unr8Stricled Fund5 31.3.23 Unrestricted Funds 31.3.22 Unrestricted Funds Notes INCOME AND ENDOWMENTS FROM Donatlons & Legacles 115 213 27.786 Charftable a¢tivltles Local aulhority contracisl Spot purchases 57,035 147,595 195.538 S8C Childrens Trust 32.941 18,033 14,922 Private Clients 44,212 14,044 22,613 Dlrect payment providers 56.052 32,604 13,872 Day club 23.386 9.290 2,450 Other income 482 Investsnent income 1086 43 Total 214,827 223 574 277,706 EXPENDITURE ON Charitable activities Other Income 21.842 119,869 44,135 Care support 104,565 108,800 Other 124,140 99.357 110,156 Total 250 547 219226 283 091 NET INCOME (35.720) 4.348 14.615 RECONCILIATION OF FUNDS Total fund5 brought forward 289,196 284.848 270,233 TOTAL FUNDS CARRIED FORWARD 254 476 289.196 284.848
SLOUGH CROSSROAD5- CARING FOR CARERS LANCE SHEET As at 31 March 2024 estricted Funds Unrestricted Funds Unrestricted Notes FIXED ASSETS Tangible Assets 579 917 967 CURRENT ASSETS Debtors Cash at bank and In hand 66,094 201.057 51,177 250,435 86,945 228.997 267,151 301,612 315,942 CREDITORS Amounts falling due wtthln one year (14,255) (13,333) (32,061) NET CURRENT ASSETS 252 897 288,279 283 881 TOTAL ASSET LESS CURRENT LIABILITIES 253,476 289,196 284,848 NET ASSETS 253.476 289.196 284 848 FUNDS Unrestricted funds 13 253,476 289,196 284,848 TOTAL FUNDS 253 476 289,198 284,848 The charitable company is entltled to exemptlon from audit under Section 477 of the Companie5 Act 2006 for the year ended 31 March 2024. The members have not required the company to obtain an audit of its financlal statements for the year ended 31 March 2024 in accordance with Section 476 of the Companies Act 2006. The trustees acknowledge their responsibilities for ensuring that the charitable company keeps accounting records that comply with Sections 386 and 387 of the Companies Act 2006 and 2. preparlng financial statemen15 which give a true and fair view of the slate of affair5 of the haritable company as at the end of each financial year and of its surplus or deficit for each financial year in accordance wtth the requirements of Sections 394 and 395 and which otherwise comply wilh the requirements of the Companies Act 2006 relating to financial statements, so far as applicable to the charitable company. io
SLOUGH CROSSROADS- CARING FOR CARER5 LANCE SHEET- continued As at 31 March 2024 These financial statements have been prepared in accordance wilh the provislons applicable to charitable companies subject to the small compan$ regime. Thè flnancial statements were approved by the Board of Trustees and authorized for issue on . and were signed on its behalf by.. (L¥) t Robert Miles- Chair of Board li
SLOUGH CROSSROADS- CARING FOR CARERS NOTES TO THE FINANCIAL STATEMENTS Fort e Year Ended 31 March 2024 ACCOUNTING POLICIES Basls of preparing the financlal statements The financial statements of the charitable company. which is a publlc benefit entity under FRS 102. have been prepared in accordance with the Charities SORP (FRS 102),Accounting and Reporting by Charities.. Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2019), Financial Reportlng Standard 102 The Financial Reporting Standard applicable in the UK and Republi¢ of Ireland and the Companies Act 2006. The financial slatements have been prepared under the historical cost convention. Flnanclal reporting standard 102 - reduced disclosure exemptions The charitable company has taken advantage of the following disclosu exemptions in preparing these financial statements, as permitted by FRS 102 The Financial Reporting Standard applicable in the UK and Republic ol Ireland,: the requirements of Section 7 Statement o(Cash Flows, Income All incoming resources are included on the Statement of FinanGial Activities when the charitable company is legally entitled to the income. any perforniance conditions attached to the income have been met, it is probable that the income will be received, and the amount can be measured reliably. Where income relating to future periods is received in advance. or income relating to past periods is received in arrears, such amounts are held as deferred or accrued income accordingly. Grant income, whether capital or revenue grants. is recognized when the charity has entitlement to the funds, any performance conditions attached to grants have been met, it 15 probable Ihat the income will be received. and the amount can be measured reliably. Expenditure Liabilities are reco gn ized as expenditure as soon as there 15 a legal or constructive obligation committing the charity lo that expenditure, it is probable that a transfer of economic benefits will be required in settlement and the amount of the obligation can be measure reliably, Expenditure is accounted for on an a¢crual basis. All expenses including 5UPPOrt costs and governance costs are allo¢ated or apportioned to applicable expenditure headings. Resources expended compromise: Costs of charitable activities - Charitable activities as disclosed in the SOFA are as follows: expenditure on charitable activates and other resources expended. The costs of charitable activifles include direct expenditure. The accounting treatments for these are as follows.. Costs direclly allocate to a¢ttwties- the Gharitsble activities flow from the charity's vision and purpose, which are highlighted in the Trustees, Reporl Support costs allocated to activities heading. represents those items not falling into any other 12
SLOUGH CROSSROAOS- CARING FOR CARER5 NOTES TO THE FINANCIAL STATEMENTS- CONTINUED For the ear Ended 31 March 2024 ACCOUNTING POLICIES * contlnuèd Expenditure Operatlng leases and commitrnents All amounts pald for goods and services under operating leases are recognlzed as expenditure over the life of the lease and are included within expenditure in the period to which they relate. Tanglbl? fixed assets Depreciation is provided at the following annual rates in order to write off each asset over its estimated useful life. Fixtures and fittlngs 20% on cost Taxatlon The charlty Is exempt from corporatlon tax on its charitable activitles. Fund accounting Unrestricted funds can be used in accordance wtth the charltabl8 oblectlves at the dlscretion of the trustees. Restricted funds Can only be used for particular restricted purposes within the objects of the charity. Restrictions arise when speclfied by the donor or when funds are raised for particular restricted purposes. Further explanatlon of the nature and purpose of each fund is included in the notes to the financial statements. INVESTMENT INCOME 31.03.24 31.03.23 31.03.22 Interest recelvable - trading 1.086 1.795 43 NET INCOMEI(EXPENDITURE) Net incomel (expenditure) is stated after chargingl(crediting): 31.03.24 31.03.23 31.03.22 Auditors fees Depreciation - owned assets Deficit on disposal of fixed assets 535 338 335 214 427 1,675 344 13
SLOUGH CROSSROADS- CARING FOR CARER5 NOTES TO THE FINANCIAL STATEMENTS - CONTINUED For the Year Ended 31 March 2024 TRUSTEES, REMUNERATION AND BENEFITS There were no trustees, remuneration or other benefits for the year ended 31 March 2024 nor for the year ended 31 March 2023. Trustees, exponses There were no trustees, expenses paid for the year ended 31 March 2024 nor for the year ended 31 Mar¢h 2023. COMPARATIVES FOR THE STATEMENT OF FINANCIAL ACTIVITIES 31.3.24 31.3.23 Unrestricted Unrestricted Funds Funds 31,3.22 Unrestricted Funds INCOME AND ENDOWMENTS FROM Donatlons and legacies 115 213 27.786 Charitable activltles Local authorlty contractsl Spot purchases 57,035 147,595 195,538 SBC Children'5 Trust 32,941 18,033 14,922 Private Cllents 44.212 14.044 22,813 Dlrect payment provlders 56,052 32,604 13,872 Day club 23,386 9,290 2,450 Other income 482 Investment income 1086 1.795 43 Total 214.827 223 574 277,706 EXPENDITURE ON Charltable actlvities Other income 21.842 119.869 44.135 Care support 104.585 108,800 Other 124,140 99.357 110,156 14
SLOUGH CROS5ROADS-CARING FOR CARERS NOTES TO THE FINANCIAL STATEMENTS- CO For the Year Ended 31 March 202 TINUE GOMPARATIVES FOR THE STATEMENT OF FINANCIAL ACTIVITIES 31.3.24 31.3.23 Unrestricted Unrestricted Funds Funds 31.3.22 Unrestricled Funds Total 250,547 219226 263.091 NET INCOME (35.720) 4,348 14,615 RECONCILIATION OF FUNDS Total funds brought forward 289.196 284,848 270.233 TOTAL FUNDS CARRIED FORWARD 253,476 289,196 284,848 TANGILBLE FIXED ASSETS Fixtures and fittings COST At 1 Aprll 2023 Addltlons Disposals 1.691 At 31 March 2024 DEPRECIATION At 1 April 2023 Charge for year Elimlnated on Disposal 774 338 At 31 March 2024 NET BOOK VALUE At 31 March 2024 579 At 31 March 2023 917 15
SLOUGH CROSSROADS~ CARING FOR CARERS NOTES TO THE FINANCIAL STATEMENTS - CONTINUED For e Year Ended 31 Marc 2024 DEBTORS: AMOUNTS FALLING DUE WITHIN ONE YEAR 31.3.24 31.3.23 31,3.22 Trade debtors Prepayments 66.095 50,792 385 86,464 481 66,095 51.177 86,945 CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR 31.3.24 31.3.23 31.3.22 Trade Creditors Social security and other taxe8 Other creditors Accruals and deferred income 86 1,997 1,923 10,420 261 421 581 12,070 4,671 2,568 193 24.629 14.255 13,333 32,061 MOVEMENT IN FUNDS Net Movement In funds At 31.3.24 At1.4.23 Unrestrlcted funds General funds 289,196 (35,720) 253,478 TOTAL FUNDS 289196 253.476 Net movement In funds. included in the above are as follows: Incoming resource8 Resources expended Movement in funds Unre5trictsd funds General funds 214,827 (250,547) {35.720) TOTAL FUNDS 214,827 250,547 16
SLOUGH CROSSROADS- CARING FOR CARERS NOTES TO THE FINANCIAL STATEMENTS- CONTINUED For the Year Ended 31 March 2024 MOVEMENT IN FUNDS - continued Comparatlves for movement in funds Net Movement In funds At 31.3.23 At1.4.22 Unrestricted funds General funds 284,848 4.348 289196 TOTAL FUNDS 284.848 289 196 Comparatlve net movement in funds. Included in the above are as follows.. Incoming resources Resources expended Movement In funds Unrestrlcted funds General funds 223,574 219 226 4,348 TOTAL FUNDS 223.574 219228 4,348 A current year 12 months and prlor year 12 months combine positlon is as follows: Net Movement In funds At 31.3.24 At1.4.22 Unrestricted fundg General funds 284.848 31,372 253,476 TOTAL FUNDS 284 848 31,372 253 476 A currenl year 12 months and prlor year 12 months comblne posilion net movemgnt in funds, included in the above are a5 follows: Incoming resources Resources Expended Movement In funds Unrestricted funds General funds 277 706 309,078 31,372 TOTAL FUNDS 309,078 31.372 17
SLOUGH CROSSROADS- CARING FOR CARERS NOTES TO THE FINANCIAL STATEMENTS - CONTINUED For the Year Ended 31 March 2024 10. RELATE PARTY DISCLOSURES There were na related party transactions for the year ended 31 March 2024. 18