REGISTERED COMPANY NUMBER ". 04465478 (ENGLAND & WALES) REGISTERED
CHARITY 1093472
Report of the Trustees & Financial Statements for the year ended
31 March 2024
SLOUGH CROSSROADS- CARING FOR CARERS
(A Charltablè company Ilmited by guardnteo)

SLOUGH CROSSROADS-CARING FOR CARERS
CONTENTS OF THE FINANCIAL STATEMENTS
For the Year Ended 31 March 2024
Pages
Report of the Trustees
2to5
CEOIChair Report for 202312024
6t07
Independent Examiner's Report
Statement ol Financial Actlvlties
Balance Sheet
10t011
Notes to the Flnancial Statements
12to18

SLOUGH CROSSROADS- CARING FOR CARERS
REPORT OF THE TRUSTEES
For
he Year Ended 31 March 2024
The trustees, who also serve as directo￿ of the charity under the Companies Act 2006, pres8nt
this report and the financial statements for the year ended 31 March 2024. This report has been
prepared in accordance with the Charities Statement of Recommended Practice (SORP)
applicable to charities u$lng the Financial ReportirffJ Standard applicab18 in the UK and Republlc
of Ireland IFRS 102).
INTRODUCTION
The 2023124 period has been a year of l)oth challenges and achlevements. Despite financlal
pressures and operational changes. Crossroads Care Slough remains steadfast in It$ mission to
support carers and those who need care. The year was marked by resilience, adaptsblllty, and a
commitment to providing hlgh-quality, life-enhancing care services.
We extend heartfelt thanks to our staff. trustees, supporters, and the carers and famllies who place
their trust In u5. Together, we have navigated difficulties and continued to make a meaningful
difference In Ihe Slough communty.
OBJECTIVES AND ACTIVITIES
Crossroads Care Slough is dedicated to supporting CArers and the cared for through tsilored, h5gh-
quality services.
Objectives andActivltles
Dellver tailored respite and specklist care services, Including SUPPOrt for dementta. end-of-llfe
Care, and complex need$.
Develop Co￿ plans allgned with CQC standards. regularly monitorirvJ quallty through client
feedback and satisfaction suprfeys.
Foster communlty partnershlps and engagement to enhance sebvice delivery and ralse awareno55
of carers, needs.
Continuously adapt and innovate seprfices to address changing community needs and trends.
These combined efforts ensure Ihat Crossroads Care Slough remains a trusted, reliable lifellne for
carers and their families.
ACHIEVEMENTS AND PERFORMANCE
Charltabl8 Activitles
Throughout the year, Crossroads Care Slough continued to provide vital respite Ca￿ to ease the
burden on unpaid carers Y￿thin the community.
Key Achlevements
Adaptatlon to the new Single Assessment Framework, ensuring compliance with updated
regulatory requirements.
Submission of a tender to SBC to be included on the preferred providers Ilst, strengthening our
community presen￿ and diversifylng our customer base once again.
Expansion of e-leaming for staff training, covering essential topics sudi as safeguarding,
merlication management, and specialized area5 like dementia and mental health.
Commitment to Quality
Achieved a °Good" rating in our m05t recent CQC inspection, demonstrating our commltment to
regulatory compliance and high-quality care.
Conduded annual quality monitoring through questionnaires and fac&tO-face reviews to ensure
our services meet the needs of carers and their loved ones.

SLOUGH CR05SROADS- CARING FOR CARERS
REPORT OF THE TRUSTEES
For the Year Ended 31 March 2024
FINANCIAL REVIEW
Flnanclal Management and Su8tainabllity
Despite Signifi￿nt financial challenges, Crossroads C¥e Slough has prioritized maintalning
financial stsbility while ensuring seprfice continuity.
No rate uplift was received from Slough Borough Council (SBC) during the year, despite increased
costs due to National Minimum Wage, Nl, Pensions. related increases and rlsing utilities.
S8C ¢ea5ed the majority of ￿ferraIS and removed most care packages, leaving Crossroads Care
Slough to heavlly subsidize care for the remalning council clients.
Despite these challenges, the Management and Trustees have ensured the charitys stabllity and
continuity by implementing prudent financial strategies and effectively utlllzing working ￿pital to
sustain the delivery of highquality care services.
STRUCTURE, GOVERNANCE, AND MANAGEMENT
Governing Document
The Charity operates under a deed of trust and 18 a Company limited by guarantse under the
Companies A
Govemance and Oversight
The Board of Trustees oversees the strategic direction of the organization, meeting regularly to
review operatlonal and financlal reports. Trustee meeu'ngs ensure Informed deGision-making and
adherence to govemance best practices.
Risk Management
A comprehensive rlsk reglyter is maintained and reviewed to address poten￿al rlsk$ proactively,
ensuring the safety of clients and operational continuity.
Staff and Trustoe Support
Staff well-being and development remain prforlties. wlth Investrnents in professional tralnlng and
support systems.
Trustees are provided wlth induction materials, training opportunities, and ongolng SUPPOrt to
effectively fulfil their roles.
PUBLIC BENEFIT AND IMPACT
Crossroads Care Slough continues to meet the definiiion of a publlc benefit entty under FRS 102.
The charÉty5 activities have had a significant positive impact on the lives of carers and their
famllles, providing them wrth respite, peace of mind. and inproved quality of life.

SLOUGH CROSSROADS- CARING FOR CARERS
REPORT OF THE TRUSTEES
For the Yea
Ended 31 March 2024
LOOKING AHEAD
Our goals forthe coming year include:
Expanding our reach to support more carers in Slough through strategic recruitinent and
partnership developmenL
Exploring opportunities for innovation and collaboration to enhan￿ our senilces and diversrfy our
income stream5.
Continuing to advocate for falr funding to reduce Ihe financlal burden on the charity and ensure
sustalnable care services for our community.
THANK YOU
The past year has been challenglng but rewardlng. and we are deeply grateful to our community,
staff, trustee5. and partners. Together. we remain committed to making a lasting dtfference in the
lives of carers and those they care for.
Trlsha Young
Chief Executive Officer
Robert Miles
Chair of the Board of Trustees

SLOUGH CROSSROADS-CARING FOR CARERS
REPORT OF THE TRUSTEES
For the Year Ended 31 March 2024
REFERENCE AND ADMINISTRATIVE DETAILS
Registered Company number
04465478 (England and Wales)
Regl$tered Charity number
1093472
Registered office
The Comer House
254a Farnham Road
Slough
Berkshire
SL14XE
Trusts
R Miles
B Harding
J Lyselght.Jones
D Bhaskaran
J Yokota
Independent Examiner
Rumman Saeed
131 Centenary Plaza
B1 1TH
Blrmingham
UK
Approved by order of the board of trustees on
behalf by:
.and signed on its
Robert Miles- Chair of Board

SLOUGH CROSSROAD5- CARING FOR CARERS
CEOIChalr Report for 202312024
Dear Friends and Supporters,
As we reflect on the past year, we are immensely grateful to be here, continuing to support
our community for anotheryear. Thejourney has been filled with challenges and uncertainties,
yet we feel fortunate for the unwavering support we have received from the people we seNe,
our dedicated staff, and our Trustees.
This year. Crossroads Care Sbugh has faced significant financial pressures. Despite rising
costs across the sector, we received no rate uplift from Slough Borough Council. This meant
the Charity had to absorb increases in the National Minimum Wage, National Insurance
contributions, and all related costs, including the svJnificant rise in utilities and overheads.
Our commitment to subsidizing care in the town has required a substantial portion of our
working capital to ensure that individuals continue to receive the high-quality support they
need and des&rve. Despite these financial strains, our dedication to our mission has remained
steadfast. and we have continued to deliver essential service5 that make a real difference in
the lives of many.
The sector has seen many changes over the past year, with the most notable being the
introduction of the new Single Assessment Framework. This new fr￿eWOrk has required us
to adapt and evolve to meet its standards.
l am proud to report that we have submitted a tender to be included on the preferred providers
Ilst, a crucial step in our efforts to secur8 our position within the community and expand our
¢U3tomer base. We are also cornmitted to diversification of our customer base ag a strategic
move to ensure we are not overly reliant on any single customer, which is both prudent and
necessary for our long-tenn sustainability.
In addition to navigating these changes, we have continued to prioritize the well-being of our
staff. Their dedication and resilience have been the cornerston6 of our ability to provide
consistent and compassionate care. We have invested in their professional development and
well-being, recognizing that their strèngth and experbse are vital to our success.
Moreover, our Trustees have played a pivotal role in steering the organization through these
turbulent times. Their guidance. strategic thinking, and unwavering support have been
invaluable. Together we have worked tirelessly to ensure that Crossroads Care Slough
remains a beacon of hope and support in our community.
Looking ahead, we are committed to exploring new opportunities for growth and innovation.
We are actively seeking partnerships and collaborations that align with our mission and values.
By doing so, we aim to enhance our serrfices, reach more individuals in need, and continue to
be a trusted provider of care in Slough.
W8 also recognize the importance of communty engagement and feedback. We are
continuously seeking ways to improve our services based on the input from those we supporL
Your voices are crucial in shaping ourfuture, and we encourage you to share your experiences
and suggestions with us.

SLOUGH CROSSROADS-CARING FOR CARERS
In closing, I want to extend my heartlelt gratitude to everyone who has been part of this
journey. Your support. whether as a recipient of our services. a staff mefnber, a Trust88, or a
communty partner. has been instrumental in our ability to persevere and thrive. Together, we
will continue to face the challenges ahead with resilience and optimism, ensuring that
Crossroads Care Slough remains a pillar of support for all who need us.
Thank you.
Trisha Young
Robert Miles
Chief Executive Officer
Chair of the Board of Trustees
CARF. Slough

SLOUGH CROSSROADS- CARING FOR CARERS
Inde
endent Examiner's Re
ort to the Trustees of
SLOUGH CROSSROADS - CARING FOR CARERS
Indepandent examIne￿$ report to tho trustees of SLOUGH CROSSROADS - CARING
FOR CARERS I'tho Company'>
I re
en
ort to the charity trustees on my examination of the account$ ofthe Company for the year
ed 31 March 2024.
Responsibilitigs and basis of report
As the charity's trustees of the Company (and also it$ dlrectors for the purposes of company
law) you are responsible for the preparation of the accounts in accordance with the
requirements of the Companies Act 2006 ('the 2006 ACV).
Having satisfied myself that the accounts of the Company are not required to be audited
under Part 16 of the 2006 Act and are eligible for independent examination, I report in respect
of my examination of your charily's accounts as carried out under Section 145 of the Charities
Act 2011 ('the 2011 Acl.). In carrying out my examination I have followed the Directlons
given by the Charity Commission under Sectlon 145{5) (b) of the 2011 Act.
Independent oxamlnerfs statement
I have completed my examination. I confimi that no matters have come to my attention In
connectlon with the examination giving me cause to belleve..
accountlng records were not kept in respect of the Company as required by Sectlon
386 of the 2006 Act: or
the accounts do not accord with th03e records: or
the accounts do not comply with the accounting requirements of Sectlon 396 of the
2006 Act other than any requirement that the accounts give a true and fair view whlch
is not a matter considered as part of an independent examination., or
the accounts have not been prepared in accordance wilh the methods and principles
of the Statement of Recommended Practice for accounting and reporting by charities
(applicable to charities preparing their account5 in accordance with the Financial
Reporting Standard applicable in the UK and Republi¢ of Ireland (FRS 102)).
I have no concern5 and have come across no other matter3 In Connection with the
examination to which attentlon should be drawn in thi3 report in order to enable a proper
understanding of the accounts to be reached.
Rumman Saeed F.C.CA
The Asso¢latlon of Chartered Certified Accountants
131 Centenary Plaza
B11TH
Bimiingham
UK
Date,.
9th Dec 2024

SLOUGH CROSSROADS- CARING FOR CARERS
STATEMENT OF FINANC
AL ACTIVIES
For
he Year Ended 31 March 2024
31.3.24
Unr8Stricled
Fund5
31.3.23
Unrestricted
Funds
31.3.22
Unrestricted
Funds
Notes
INCOME AND ENDOWMENTS FROM
Donatlons & Legacles
115
213
27.786
Charftable a¢tivltles
Local aulhority contracisl Spot purchases
57,035
147,595
195.538
S8C Childrens Trust
32.941
18,033
14,922
Private Clients
44,212
14,044
22,613
Dlrect payment providers
56.052
32,604
13,872
Day club
23.386
9.290
2,450
Other income
482
Investsnent income
1086
43
Total
214,827
223 574
277,706
EXPENDITURE ON
Charitable activities
Other Income
21.842
119,869
44,135
Care support
104,565
108,800
Other
124,140
99.357
110,156
Total
250 547
219226
283 091
NET INCOME
(35.720)
4.348
14.615
RECONCILIATION OF FUNDS
Total fund5 brought forward
289,196
284.848
270,233
TOTAL FUNDS CARRIED FORWARD
254 476
289.196
284.848

SLOUGH CROSSROAD5- CARING FOR CARERS
LANCE SHEET
As at 31 March 2024
estricted
Funds
Unrestricted
Funds
Unrestricted
Notes
FIXED ASSETS
Tangible Assets
579
917
967
CURRENT ASSETS
Debtors
Cash at bank and In hand
66,094
201.057
51,177
250,435
86,945
228.997
267,151
301,612
315,942
CREDITORS
Amounts falling due wtthln one year
(14,255)
(13,333)
(32,061)
NET CURRENT ASSETS
252 897
288,279
283 881
TOTAL ASSET LESS CURRENT
LIABILITIES
253,476
289,196
284,848
NET ASSETS
253.476
289.196
284 848
FUNDS
Unrestricted funds
13
253,476
289,196
284,848
TOTAL FUNDS
253 476
289,198
284,848
The charitable company is entltled to exemptlon from audit under Section 477 of the Companie5
Act 2006 for the year ended 31 March 2024.
The members have not required the company to obtain an audit of its financlal statements for the
year ended 31 March 2024 in accordance with Section 476 of the Companies Act 2006.
The trustees acknowledge their responsibilities for
ensuring that the charitable company keeps accounting records that comply with Sections
386 and 387 of the Companies Act 2006 and
2. preparlng financial statemen15 which give a true and fair view of the slate of affair5 of the
haritable company as at the end of each financial year and of its surplus or deficit for each
financial year in accordance wtth the requirements of Sections 394 and 395 and which
otherwise comply wilh the requirements of the Companies Act 2006 relating to financial
statements, so far as applicable to the charitable company.
io

SLOUGH CROSSROADS- CARING FOR CARER5
LANCE SHEET- continued
As at 31 March 2024
These financial statements have been prepared in accordance wilh the provislons applicable
to charitable companies subject to the small compan￿$ regime.
Thè flnancial statements were approved by the Board of Trustees and authorized for issue on
. and were signed on its behalf by..
(L¥) t
Robert Miles- Chair of Board
li

SLOUGH CROSSROADS- CARING FOR CARERS
NOTES TO THE FINANCIAL STATEMENTS
Fort
e Year Ended 31 March 2024
ACCOUNTING POLICIES
Basls of preparing the financlal statements
The financial statements of the charitable company. which is a publlc benefit entity under
FRS 102. have been prepared in accordance with the Charities SORP (FRS
102),Accounting and Reporting by Charities.. Statement of Recommended Practice
applicable to charities preparing their accounts in accordance with the Financial
Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1
January 2019), Financial Reportlng Standard 102 The Financial Reporting Standard
applicable in the UK and Republi¢ of Ireland and the Companies Act 2006. The financial
slatements have been prepared under the historical cost convention.
Flnanclal reporting standard 102 - reduced disclosure exemptions
The charitable company has taken advantage of the following disclosu￿ exemptions in
preparing these financial statements, as permitted by FRS 102 The Financial Reporting
Standard applicable in the UK and Republic ol Ireland,:
the requirements of Section 7 Statement o(Cash Flows,
Income
All incoming resources are included on the Statement of FinanGial Activities when the
charitable company is legally entitled to the income. any perforniance conditions
attached to the income have been met, it is probable that the income will be received,
and the amount can be measured reliably.
Where income relating to future periods is received in advance. or income relating to
past periods is received in arrears, such amounts are held as deferred or accrued
income accordingly.
Grant income, whether capital or revenue grants. is recognized when the charity has
entitlement to the funds, any performance conditions attached to grants have been met,
it 15 probable Ihat the income will be received. and the amount can be measured reliably.
Expenditure
Liabilities are reco gn ized as expenditure as soon as there 15 a legal or constructive
obligation committing the charity lo that expenditure, it is probable that a transfer of
economic benefits will be required in settlement and the amount of the obligation can
be measure reliably, Expenditure is accounted for on an a¢crual basis. All expenses
including 5UPPOrt costs and governance costs are allo¢ated or apportioned to applicable
expenditure headings.
Resources expended compromise:
Costs of charitable activities - Charitable activities as disclosed in the SOFA are as follows:
expenditure on charitable activates and other resources expended.
The costs of charitable activifles include direct expenditure. The accounting treatments for
these are as follows..
Costs direclly allocate to a¢ttwties- the Gharitsble activities flow from the charity's vision and
purpose, which are highlighted in the Trustees, Reporl
Support costs allocated to activities
heading.
represents those items not falling into any other
12

SLOUGH CROSSROAOS- CARING FOR CARER5
NOTES TO THE FINANCIAL STATEMENTS- CONTINUED
For the
ear Ended 31 March 2024
ACCOUNTING POLICIES * contlnuèd
Expenditure
Operatlng leases and commitrnents
All amounts pald for goods and services under operating leases are recognlzed as
expenditure over the life of the lease and are included within expenditure in the
period to which they relate.
Tanglbl? fixed assets
Depreciation is provided at the following annual rates in order to write off each asset
over its estimated useful life.
Fixtures and fittlngs
20% on cost
Taxatlon
The charlty Is exempt from corporatlon tax on its charitable activitles.
Fund accounting
Unrestricted funds can be used in accordance wtth the charltabl8 oblectlves at the
dlscretion of the trustees.
Restricted funds Can only be used for particular restricted purposes within the objects
of the charity. Restrictions arise when speclfied by the donor or when funds are raised
for particular restricted purposes.
Further explanatlon of the nature and purpose of each fund is included in the notes to
the financial statements.
INVESTMENT INCOME
31.03.24
31.03.23
31.03.22
Interest recelvable - trading
1.086
1.795
43
NET INCOMEI(EXPENDITURE)
Net incomel (expenditure) is stated after chargingl(crediting):
31.03.24
31.03.23
31.03.22
Auditors fees
Depreciation - owned assets
Deficit on disposal of fixed assets
535
338
335
214
427
1,675
344
13

SLOUGH CROSSROADS- CARING FOR CARER5
NOTES TO THE FINANCIAL STATEMENTS - CONTINUED
For the Year Ended 31 March 2024
TRUSTEES, REMUNERATION AND BENEFITS
There were no trustees, remuneration or other benefits for the year ended 31 March
2024 nor for the year ended 31 March 2023.
Trustees, exponses
There were no trustees, expenses paid for the year ended 31 March 2024 nor for the
year ended 31 Mar¢h 2023.
COMPARATIVES FOR THE STATEMENT OF FINANCIAL ACTIVITIES
31.3.24
31.3.23
Unrestricted
Unrestricted
Funds
Funds
31,3.22
Unrestricted
Funds
INCOME AND ENDOWMENTS FROM
Donatlons and legacies
115
213
27.786
Charitable activltles
Local authorlty contractsl Spot
purchases
57,035
147,595
195,538
SBC Children'5 Trust
32,941
18,033
14,922
Private Cllents
44.212
14.044
22,813
Dlrect payment provlders
56,052
32,604
13,872
Day club
23,386
9,290
2,450
Other income
482
Investment income
1086
1.795
43
Total
214.827
223 574
277,706
EXPENDITURE ON
Charltable actlvities
Other income
21.842
119.869
44.135
Care support
104.585
108,800
Other
124,140
99.357
110,156
14

SLOUGH CROS5ROADS-CARING FOR CARERS
NOTES TO THE FINANCIAL STATEMENTS- CO
For the Year Ended 31 March 202
TINUE
GOMPARATIVES FOR THE STATEMENT OF FINANCIAL ACTIVITIES
31.3.24
31.3.23
Unrestricted
Unrestricted
Funds
Funds
31.3.22
Unrestricled
Funds
Total
250,547
219226
263.091
NET INCOME
(35.720)
4,348
14,615
RECONCILIATION OF FUNDS
Total funds brought forward
289.196
284,848
270.233
TOTAL FUNDS CARRIED FORWARD
253,476
289,196
284,848
TANGILBLE FIXED ASSETS
Fixtures
and
fittings
COST
At 1 Aprll 2023
Addltlons
Disposals
1.691
At 31 March 2024
DEPRECIATION
At 1 April 2023
Charge for year
Elimlnated on Disposal
774
338
At 31 March 2024
NET BOOK VALUE
At 31 March 2024
579
At 31 March 2023
917
15

SLOUGH CROSSROADS~ CARING FOR CARERS
NOTES TO THE FINANCIAL STATEMENTS - CONTINUED
For
e Year Ended 31 Marc
2024
DEBTORS: AMOUNTS FALLING DUE WITHIN ONE YEAR
31.3.24
31.3.23
31,3.22
Trade debtors
Prepayments
66.095
50,792
385
86,464
481
66,095
51.177
86,945
CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR
31.3.24
31.3.23
31.3.22
Trade Creditors
Social security and other taxe8
Other creditors
Accruals and deferred income
86
1,997
1,923
10,420
261
421
581
12,070
4,671
2,568
193
24.629
14.255
13,333
32,061
MOVEMENT IN FUNDS
Net
Movement
In funds
At
31.3.24
At1.4.23
Unrestrlcted funds
General funds
289,196
(35,720)
253,478
TOTAL FUNDS
289196
253.476
Net movement In funds. included in the above are as follows:
Incoming
resource8
Resources
expended
Movement
in funds
Unre5trictsd funds
General funds
214,827
(250,547)
{35.720)
TOTAL FUNDS
214,827
250,547
16

SLOUGH CROSSROADS- CARING FOR CARERS
NOTES TO THE FINANCIAL STATEMENTS- CONTINUED
For the Year Ended 31 March 2024
MOVEMENT IN FUNDS - continued
Comparatlves for movement in funds
Net
Movement
In funds
At
31.3.23
At1.4.22
Unrestricted funds
General funds
284,848
4.348
289196
TOTAL FUNDS
284.848
289 196
Comparatlve net movement in funds. Included in the above are as follows..
Incoming
resources
Resources
expended
Movement
In funds
Unrestrlcted funds
General funds
223,574
219 226
4,348
TOTAL FUNDS
223.574
219228
4,348
A current year 12 months and prlor year 12 months combine positlon is as follows:
Net
Movement
In funds
At
31.3.24
At1.4.22
Unrestricted fundg
General funds
284.848
31,372
253,476
TOTAL FUNDS
284 848
31,372
253 476
A currenl year 12 months and prlor year 12 months comblne posilion net movemgnt in funds,
included in the above are a5 follows:
Incoming
resources
Resources
Expended
Movement
In funds
Unrestricted funds
General funds
277 706
309,078
31,372
TOTAL FUNDS
309,078
31.372
17

SLOUGH CROSSROADS- CARING FOR CARERS
NOTES TO THE FINANCIAL STATEMENTS - CONTINUED
For the Year Ended 31 March 2024
10.
RELATE PARTY DISCLOSURES
There were na related party transactions for the year ended 31 March 2024.
18