Shropshire TelFonl & Wrekin Age UK Shropshire Telford & Wrekin Annual report ol the Trustees and Financial Statements year ending 31 March 202 2 Company no. 04292896 ageuK
1, Land's End to John O)Groats Dean and Emma's epicjourney raised funds to support dder people -r
Introduction Ouryoar in numbors Our stratogic outcomos Campaigning Our sorvicos Our volunteers Fundraising Corporate govornanco Trustoes ond Principal Officors Finoncial summary Auditors roport Finoncial stotomonts Our officos 10 12 14 20 22 24 26 28 32 38 55
When we wrote th15 report last year, it wa5 Wlth the exFectation that within a reasonable frame of time the pandemic would be over. Of course, we know now that the pa ndem ic ha5 continued and, more im portantly, that it will continue to im pact on older people for many years to come. As tho yoar progressod, wo endoavourod to bring as many of our octivities back to somo kind of normality. However, successivo lockdowns moant wo had a stopstart approach to some sepJices throughout tho year. staff and voluntoors demonstrated onormous commitmont and creotivity in trying to provide services, especially to alleviate loneliness. From a volunteer sitting in their car outsido somoongs houso so thoy could soo oach other whilo thoy talkod on tho phono, to outdoor wolks, gordon visits and mootings whoro wo could do so sofoly. We also continued to provido monthly thomod activity packs to those who woro isolatod at homo and constont tolophone bofrionding support. Our Informotion and odvico and Holp at Homo sorvicos continued with businoss as usual throughout tho pandomic, andworo extromoly busy. Wo also set up and ran a vory successful Winter Support service with Shropshire Council and our partner organisotions, to help thoso in extra nood ovor tho winter months. We are very concerned about the impact of cov119 on tho lives of oldor pooplo. Emerging ovidonco suggosts that it has oxacorbatod a number of problems, including loss of confidonco, roducod mobility, digitol oxclusion, poverty ond hardship, cold homes and reduced access to services and transport. Many oldor pooplo have contacted us to express frustration at boing unablo to accoss GP sorvicos, dontists and adult social caro.
As a rosult, the domand for our ovor £13,000, and many grant sorvicos is increasing stoadily and we fundors hovo continuod to bo vory areworking hardto ensurewe supportive, lor which we are continue to support thoso who nood onormously grateful. us most. Wo oro also oxporioncing i ncrooses in tho lovels of comploxity Wo havo continued to dovolop our of need of those who are contacting partnership working with a number us and many moro people with of organisations across the voluntary somo lovol of mentol hoalth noods, soctor and with our colloagues in not something our staff and both local authoritios and health. volunteers have been experiencod i n Those strong partnerships enable us dealing with in tho past. to lobby hard ond to seek to influonco how soNicos aro dovolopod The pandomic also starkly and dolivered to older pooplo. In this highlighted some of the health year, wejoined the newly formed inoqualitios that oldor pooplo faco, Food Poverty Allianco to raiso ospocially thoso who aro less well awaroness of food poverty in oldor off, in poor housing, or from minority poople. communities. As our services return we want to focus some of our timo Ono issuowo havo campaigned on on outrooch work to ongago with tho strongly is tho digital oxclusion of incroosingly diverso communities of oldor pooplo. With so many soNicos, our county, to mako suro wo from banking to Bluo Badgos going undorstand thoir noods and con onlino, this is bocoming a real access support them. issuo for oldor pooplo. We havo inwestod somo of our rosorvos to implemont o now Digital Inclusion projoct to help oldor peoplo got onlino, but this issuo is complox and notjust about access to computers, We are conti nuing to lobby and challengo on this issuo to onsuro no oldor porson is digitally oxcludod. Tho pandomic not only affoctod our sorvicos but our ability to fundraiso to pay for those much noodod seNices. It was not possible to run the usual ffundraising activities but despito this the incomo gonoration toam woro vory creativo i n thoir online fundraising ond our shop in Wellirrgton conti nues to do vory woll. As wo look towards tho coming year, In addition, pooplo still took on the we now faco tho now challongo of Plati num Challonge and raisod funds tho costs of living crisis and tho for us including an epic Lands End to impact this is alr&dY starting to John O'Groots biko rido, which raisod have on oldor pooplo.
Many are deeply concornod about rising fuel costs and how they will heat their homes this winter and some pooplo havo alroady indicatod thoy will oat less, and stop doing othor activities to sove monoy. Our Benefits team is struggling to meet tho nood ond wo aro lobbying hard nationally and locally to onsuro that Hoathor Osborne, Chief Exocutivo govornmont puts resources and support in place to help older people through this crisis. seom vory daunting, butwo know that ovoryono has their oyes on tho one goal, to be there lor older people when thoy nood us most. Sue Robson, Chair of Trustee Board Although convorsation continuos with the national Age UK charity about our futuro working arrangomonts ond brand partnorship agreemont, this work hos boon put on hold by Age UK but will rocommenco in 2022123. After 20 plus yoars at Mardol Gordons in Shrowsbury, wo oro now preparing for an offico movo to our new homo ot 4 Bollstono in tho town, which will tako placo in July. This will givo us fantastic bright now officos in an oxcollont location with disablod parking just across tho road, so we anticipato soei ng many more people there, As always, wo end this report by saying thank you to all our volunteors and staff who havo continued to work with such passion and commitmont through this long hard pandemic and now into the cost of living crisis. At ti mos, it can
"•+T Wellbeing services Shrewsbury Walking Football Club celebrated a teammate's wedding 'iJ
26,000 website visitors seeking information and advice. 5,500 attendances at our activity groups. 10 £2.8m in additional benefits raised for local older people. 390 people called by our befrienders and telephone buddies every week.
564 pieces of equipment fitted by a trusted assessor. 71,617 hours of support provided by Help at Home. Our Telford staff responded with in-depth advice to 516 enquiries. 78 1,029 people regularly attended our dementia support groups. new advocacy cases dealt with.
Campaigning 'Without your Once again, our campaign work staff member I Incorporated local and national i55ue5 affecting the quality of later life for older people. would not be We workod with tho national Ago UK charity on a here today, they supported me We circulated numerous reports to key at the da rkest stakeholders on the impact olCOVID on older and lowest pooplo to onsuro thoir noods woro being point in my considored. We took part in tho Social Impact Task Forco to ensure that the issues i mpacting on life. oldor poople's livos os a result of tho pandomic wero taken on board. number of campaigns, including the Cost of Caro campaign and tho Painful Journoys campoign, which had a notod success with tho govornmont agrooing to rolook at hospital transport systoms. Client feedback We took part i n annual campaigns such os Domontia Action Week, Volunteors Wook, Carors, Wook and World Eldor Abuso Day. Due to tho pandomic, wo could not do thoso faco to faco but undertook a lot of online campaigning which was succossful. Strategic outcom e Reducing tho risk of lonolinoss and isolation Optimising indopondenco andwollboing Well informod older pooplo can assort their rights Older poople's voicos heard on sorvicos and issuos 12
Wo continuod to grow our social modio presonco and circulated numerous campaign materials this way. We rocognise tho vory roal probloms older pooplo woro having with digital oxclusion during tho pandemic and so wo havo campaigned and lobbied for older people to havo support to assist thom to got online. Our trustees agrood to fund a two-yoar Digital Inclusion project to holp oldor people ond wo havo boon challonging Shropshiro Council about tho difficultios oldor pooplo have experienced trying to access the council's Blue Badge scheme, now that the process is online. Our Sounding Boord continuod to moot virtually, with o focus on digital exclusion and we held four mootings to discuss this topic and drive tho agenda forward. Howevor, tho numbor of oldor peoplo attonding those online meetings reducod and, as we emerge from the pandemic, we are focusing on outreach work and will bo looking at somo foce to foco mootings in tho coming yoar. Our work with locol businesses roally como to tho foro during tho pandomic, with many local companios stopping up to holp older pooplo during tho lockdown. We hopo this will continuo and that local businesses will see the advantoge of oncouraging oldor people to bo thoir customors. Wo hove also continuod to lobby about tho Shrowsbury Businoss Improvomont District to ensure that the town's new dovolopments aro ogo friondly. 13
This yeor wo roorgonisod tho way we run somo of our services. We brought our day centres, demontia support groups and activity classos (proviously callod Living Woll) togethor into ono Wellbeing sorvico. Wo olso brought back a wido rongo of opportunities for oldor poople to ro-ongage with oach other and to improvo thoir physical and mental health. Shrowsbury Walking Football Club continuod to attract largo numbors of oldor mon and wo dolivorod danco exerciso clossos, adult ballet and singing groups, In Tellord, we got a new line dancing class off the ground that attracted over 50 pooplo wanting to sign-up, whilo in Ludlow, wo mode plans for a now Middoy Movors class ot Holona Lano House. In total, we hod 5,500 attondoncos at classes across Shropshiro and Tolford. By the end of March, we had re-opened 23 of our day contros. Ono or two closod pormanontly, lorgoly duo to a lack of voluntoors, and wo mergod o couplo whore mombor numbers woro too small. Howovor, wo woro also ablo to support a numbor of now opportunitios: wo workod i n partnorship with Forum 50 in Tolford & Wrekin to provido a sociol group at Tho Wokes i n Oakengates and we assisted a new group supporting tho African-caribboan community i n Tolford callod Happy Hoarts. Our range of dementia seNices continued to thrive this yoor, with most of our domontia support groups re-oponing olong with our demontio rospito sorvico at Withywood. Wo worked with Shropshire Carers to deliver a monthly carers-support group and wo usod Shropshiro Council funding to croate our Let's Talk projoct, which soos trainod volunteers offoring telophone support and accompaniod wolks for pooplo living with demontia. Tho projoct wos vory succossful and we will continuo to offor it, oven though tho fundi ng hos ondod. 15
Our services (continued) Ourlnformation and advice Officor and rocruitod a small toam of sorvicos woro in groat demand agoi n voluntoors who havo sot obout this year, with huge pressure on our helping clients with everythi ng from Benefits advicesorvico in particular. Bluo Badgo applications to vidoo This prossuro was particularly groat calling rolativos on tho othor sido of in Tolford & Wroki n, which accountod tho worldl for nearly 4090 of our caseload this yoar. Dospito high domand and Howovor Help at Home romains tho having to closo to now appointments lorgost of our sorvicos and, just as it at diffloront times, the toam still did throughout tho first yoar of tho achieved over £2.8million pounds in pandemic, continued to support othorwiso unclai med benofits for rocord numbors of clients i n staying oldor pooplo in Shropshiro ond indopondent at homo. At any ono Tolford & Wrokin in 2021122. timo, thoro were ovor 1,300 pooplo receiving help with cleani ng, The Advocacy sorvico doliverod shopping, gardoning and othor tasks support similar to pro-pondomic in tho homo ond we delivorod in levels but with fower hours and a oxcoss of 71,000 hours of support more complex set of enqui ries arising over the year, again, back to pre- from the onorgy crisis, the risi ng cost pandomic lovols. of living, difficulties with Bluo Badge application processos and community coro challengos. Tho toam oponed ovor o thousand new casos this year. Shropshiro Council also cisked us agoin to run a Winter Support sorvico for six months, holping to provido additional support to vulnerable people and alloviato pressuro on tho hoalth and caro systom. Wo handlod approximately 400 roforrals, working closely with our voluntary sector partners. We continuod to provide a Lasting Power of Attorney sorvi co, which saw rising levels oldemond as the year finished, and completely overhauled our reception service, which saw tho appointment of throo The Friendship Supportsorvico was new staff. at the frontline of tho chollonge facing oldor pooplo: tho rigours of a Wo set up a now Digital Inclusion lockdown massively exacorbatod sorvico in 2021122 in tho faco olevor lonolinoss and isolation. -incroasing"digitol by dofaultr, challenges facing older people, We appointod a Digitol Inclusion Projoct 16
.Ik: ,101rf' or ¥V, Dementia support We held picnics for people with dementia and their carers
Our services (continued) Wo had to manage the noods of roforral lovgs, although these were clionts and volunteers aliko, all of showing signs of roturning to normal whom were keen to resume contact by the end ol the year. but with varying dogroes of confidonco oround COVID. Tho toam wos constontly baloncing sofoty and risk with the benefits of social contoct. Novortholoss, our 150 volunteers doliverod over 6,000 hours of friondship support, eithor by phone or lace to lace, to nearly 400 clionts, proving to bo a lifolino for poople oxporioncing isolotion and lonolinoss. 'You were always there when some others weren't., Working i n portnorship with SAND (Safo Agoing No Discrimination) ond colloaguos at Ago UK Horoford & Worcester we also piloted Reach, a new friendship sorvice spocificolly aimod at pooplo idontifying as LGBTQ+ Wo hope to expond this service in the coming yoar. 2021122 was very much a transition Finally, our Community Navigation yoar as we came out of tho & Support sorvices, which includo pandomic and sought to recovor our our stalf li nkod to NHS toams such as sorvicos to pre-COVID lovols. overall GP practices, gradually got back to this was not only achiovod but normal, alboit still with rostrictions oxcoodod thanks to anothor on access to NHS lacilities. The Care remarkable ellort by our superb Navigators in Tellord & Wreki n team ol stall and volunteers, who processod over 1,000 roforrols this worked tirolossly to provido cortainty, yoar, similar to pro-pondomic lovols, socurity ond availability for local with tho Toldoc Social Proscribing older pooplo. toam managing an additional 650. In Ludlow, the Homo from Hospital toam wore largoly unablo to attond multi-discipli nary team meetings i n porson, which did havo an impact on 18
IIIL. Wellbeing We cre(Jted new opportunities and restarted existing octivities
This dosiro continuod throughout tho yoar with new volunteers continually coming fonNard to offor friendship ovor tho phono, moke garden visits, go for walks with clients whon allowod to do so andwork for our donated furniture shop in Wollington. Although tho avoilability of rolos has boon limited to some oxtont, wo rocoivod now onquirios on a regular basis andwo finishod tho yoar with 275 onquirios and 116 newvolunteors rocruited. This convorsion rate is actually higher than we achieved in the years before the pandemic: 4290 comparedwith 33010 in 2019120 and 2490 in 2018119. As wo say over yoar, our volunteers really aro the liloblood o our charity and wo romai n i ncrodibly gratoful to tho numbor of people proparod to givo their timo to us. It's a source of immense pride for Age UK ShropshireTelford & Wrokin. 21
Fundraising £20,620 Age UK Shropshire Telford & Wrekin 15 a local, independent, registered charity and the donations we receive we use locally, to SUPPOrt local Feople. Last yoar was a difficult and challonging yocir for fundraising and income goneration as many of tho fundraisi ng ovents, activities wo had plannod could not go ahead, duo to succossivo lockdowns, and planning future ovonts bocamo almost impossiblo. raised by online fundraising £17,725 left to us in legacies 409 one off donation5 rece ived However, that did not stop us trying and we continued to fundraiso online with some success. A number of staff and volunteors took up Plotinum Challonges for us, i ncluding an opic Land's End to John O'Groats bike rido undortokon by ono of our bofrionding voluntoors Doan Sutor and our Wollboing soNices managor Emma Wilde. The intrepid pair completed the journey i n 12 days ond raisod ovor £13,000 for tho chority. Strategic outcom e Reducing tho risk of lonolinoss and isolation Optimising indopondenco andwollboing Well informod older pooplo can assort their rights Older poople's voicos heard on sorvicos and issuos 22
Wo conti nued to build on our digital fundraisi ng, making it easier for people to donate online, and saw ovor £20,000 raised via onli no giving plotforms. Our supportors, groups olso ran somo onlino fundraisors and our North Shropshiro Supportors croatod a lovoly colendar, which raisod ovor £500 for us. Wo appliod for moro grants than evor boforo, approaching now fundors includi ng tho Armod Forcos Covonant. Our Wellington shop has gone from strength to strength. despite lockdowns it continues to provido a healthy surplus to put into our charitablo activitios, as woll as holping tho onvironmont by rocycling. Although accessing grants ond trusts was moro difficult than the first yoar of tho pondemic, wo have had some good success and are particularly grateful for the support we havo hod from local town and parish councils towards our activities. As wo movo i nto tho coming year we aro looking forword to bringi ng back some of our events, to raiso money for us and, of course, to havo funl Our new olfices will also provide a fantastic opportunity to raiso our profilo and to incroaso our i ncomo to support our older pooplo. 23
diroctly to tho full board of trustoos Ago UK Shropshiro Tolford & Wrokin is at ovory mooting. The boord is now a charity constitutod as a company meeting face to face again but limited by guarontoe (rogistorod com mittoo mootings conti nuo to charity number: 1090445, registered beon hold virtually to save costs and company number: 042928961. travol ti m o. Ago UK Shropshiro Tolford & Wrokin is Wo currontly havo 60 mombers. a brand partner ol the national Age Thero is no momborship foo, UK charity. Ago UK supports Ago UK membors guarantoo to contributo on Shropshire Tellord & Wrekin through amount not exceeding £1 to the its marketi ng and compaigning assots of tho company in tho ovont activities, and oflers advice and of winding up. support, including information ond advico rosourcos. Our brond Trustees sQe Age UK Shropshire partnorship agrooment with Ago UK Tolford & Wrokin as volunteers and is under review at present and we rocoivo no remuneration. Thoy como aro taking part in convorsations ond from a varioty of backgrounds and consultotion about what tho futuro bring a wide range ol skills and agreoment will look liko. oxperionco to tho board including undorstanding tho noods of oldor Our now trusteos to tho board people, and essontial businoss and Gurbax Kaur, Dave Robson and managomont oxportiso. Tho Natalio Hoodloy, Roj Shori havo trustoos havo ulti mato rosponsibility sottlod woll into thoir rolos and for directing tho affairs of the charity another now co-optod trustoo Nicola and ensuring thot it is solvont, woll Crosbyjoinod us in Docombor. run, dolivoring public bonofit and During this year Nick Renshaw stood meeting the charitoblo objocts for down as a co-opted trustee but is which it has been ostablishod. still happy to adviso tho board as ond whon roquirod. Wo thank Nick for his Day to day operational decisions are timo and com mitmont to tho charity. takon by tho Chief Executivo and tho stoff of the organisation, within tho The board moets a minimum of four delogatod outhority conforrod by tho timos a yoar. Thoro aro throo formal board. Tho board has a cloar schomo committees; Finance & Audit, of dologation, to clarify those Sopiicos and Income & authoritios, in lino with good Communications. Each committoo is practice. chairod by a trustoo who roports 24
A skills audit and full induction cl to ostablish, support, undertoko or process is in placo for all now oxocute any charitablo trusts, trustees and further ongoing training organisations or institutions formed on the widor aspects of tho for oll or any of tho objocts. organisation and trustooship is offforod on o regular basis to dovolop d) to ostoblish or acquiro subsidiary trustees, skills and knowledge. companies to assist or act as agents for tho chority. Our objocts aro sot out in our Articlos of Association. Thoy exist to assist older people who live i n Shropshire andTolford & Wrekin who are in need by roason of ill hoalth, disability, fi nancial hordship, social exclusion or other disadvantage. o) to promote and carry out, or assist in promoting and carrying out, survoys, invostigations and rosoarch. tl to arrango and provido for, orjoin i n arranging and providing for, the holding of oxhibitions, mootings, locturos, closses and troining coursos. Our key activities aro also set out in our Articles. Thoy aro: a) to encourago, promoto and organiso diroct sorvicos appropriate to the noods of individual oldor In sotting plans and prioritios for aroas of work, tho trustoos of Ago UK people or groups of older people and Shropshiro Tolford & Wrokin havo hod If thought fit to mako roasonablo cha rges for a ny services p rovi dod duo regord to guidance from tho horoundor. Charity Commission on tho provision of public bonofit. Charities aro roquirod to oxamino thoir objocts and activities to ensure that they meet the public benefit requirement and that their activitios demonstrate and can measuro how thoy havo dono this. Tho board roviow this annually at thoirJuno mooting and are satisfiod that our activitios still moet tho public benefit requirements. In particular, trustees fool our ongoing pandomic rosponso met this neod robustly. b) to promote and orgoniso cc operation in tho achiovoment of tho objocts and to thot end to support, join in with and co-oporate with othor charities, voluntary bodios, stotutory outhoritios and other organisotions operating in lurtherance ol the objects or of similar charitable purposos and to oxchango informotion and advico with thom; 25
It is the policy of Ago UK Shropshiro Tolford & Wrokin that trustoos rogularly roviow all risks focod by the Suo Robson charity, and have robust business continuity plons in placo. This is an David Boll ongoing process which is ovorseon by tho Finance & Audit Committoo. Policies and systems are in place to mitigato or losson any idontifiod Zara Oliver mojor risk and tho businoss Daniel Bebbi ngton continuity plon is rogulorly roviowod. Sal Hampson I Duri ng the pandemic, robust risk Gurbax Kaur assossmonts and businoss continuity Dave Robson plans hove boon in ploco, oversoon Natalie Headley, by tho boord. Raj Shori Nicola Crosby Amarjit Bansi 4 Our trading company has romai nod Nick Renshaw5 dormont ogain this yoar but wo havo not closod it i n cose we havo activity which would roquiro such a subsidiary. Anno Wignall Emma Dickonson Hoathor Osborno Gina Sponcer Kevin Mooro Christino Groonhalgh Martin Brookes MBE I resigned 12 October 2021 2 elÈYted J2 Ottober 2021 S co-opted 14 December 2 021 4resigned 21 June2021 5 resigned 27 January 2022 26
Anne Wignall I Sue Robson David v[ y Emma Dickenson I Zara Oliver Daniel Bebbington Gurbax Kaur Dave Robson Natal ie Headley Raj Shori l Nicda Crosby 27
Totol Incoming Resources £2,812,397 Income from thtiO. Gifts ond Lw*5 £83.38413%1 Income from Fundroigng and Events £34,OZ711%1 Income from Gronts £1,487,226153%1 Inc(Kne from Clierit Fee5 £1,077,112138%1 Incorne from ketoil £99,98014%1 • Other Intome £16.38111% Investrneni Income £14.28711%1 This year roprosonts a poriod of nurturing and gontlo rocovory to services ffollowing the COVID pandemic and lockdowns. £85,000, the now total for this liability is £377,000. Total income for 21122 was £2,812,397. A yoar of reducod growth of i ncomo ofjust 0.5 010, this reflocts the roduction in COVID support grants that were one ollgrants in the previous yoar. However, it is a gai n nonotholoss and should bo rocognisod as positivo in those difficult timos. Expenditure of £2,776,009 rose by 6010 rocognising tho i ncrease in running sorvicos and National Living Wago incroasos. 95010 of total expenditure was spent on our charitablo octivitios. Thoroforo, wo managed to achigJo a Our sorvice usors havo groduolly surplus in funds of £155,387, in part roturnod to our rolaunchod sorvicos duo to tho gain of £85,000 from tho such as Wollboing classos and LG and invostmont gain of Domentia support sessions, and as 1 £33,999. writo, aro bocoming moro popular os each month passes. Investments made an unrealised gain of £33,999 (20121 gain of £68,038). Comparatively on tho previous yoar, our furniture shop in Wollington increased its salos by 98 %, and foo incomo increased by 1390 roflecting some normolity in footfall ond confidoncolability to go outside lollowing COVID. The LGPS Defined Benefit Pension Schemo, which was closod sovoral yoars ago to current employees has, In addition, our Local Govornmont for two concurrent yoars, roducod i n liability: in 2 1122 our liability Ponsion Schome liability roduced by decroasod by £85,000, and £80,000 28
ostimatos that aro roasonablo and prudont. state whether applicable UK Accounting Standards havo beon followod, subject to any material deportures disclosod and explainod i n the financial statements, and preparo tho financiol statomonts on The trustees (who are also directors tho going concern basis unloss it is of Ago UK Shropshiro Tolford & inoppropriate to presumo that tho Wrekin for the purposos of company charitable company will continue i n low) oro responsiblo for preparing tho businoss. trustees, report (incorporating the stratogic report and diroctors, roport) Tho trusteos aro rosponsiblo for and tho financial statomonts in maintaining proper accounting accordonco with applicable law and rocords which disclose with United Kingdom Accounting roasonablo accuracy at ony timo tho standards, i ncluding Financial fi nancial position of tho charitoble Roporting Standard 102: Tho company and enable them to ensure Financial Reporting Standard thot tho finoncial statemonts comply applicablo in tho UK and Republic of with the Companios Act 2006. Thoy Iroland (Unitod Kingdom Gonorally aro olso rosponsiblo for safeguarding Accepted Accou nti ng Practico). tho assots of tho charitablo company and honco for taking roasonablo Company law roquiros tho trustoos to Stops for tho provention and proparo financial statemonts for detoction of froud and othor oach finoncial yoar which givo a true irrogularitios. and lairview olthe state olaffairs of the charitable company and olthe In so far as tho trustees ciro owaro: incomo ond oxpondituro, olthe there is no relevant audit charitablo company for that poriod. inlormation olwhich the charitable In proparing thoso fi nancial company's auditors aro unowaro. stotomonts, the trustoos aro roquirod and to: the trustoes havo takon all steps soloct suitablo accounting policios thot thoy ought to havo takon to and then apply them consistently. mako themsolves aware of any obsopio tho mothods and principlos rolovant audit i nformation and to in tho Charitios SORP. establish that the auditors are aware mako judgomonts and occounting of that information. A rosolution will bo proposod at the Annual General Meeting that Dyke Yaxley Limitod bo r&appointod as auditors lor tho onsuing yoar. 30
Tho trustoos aro rosponsiblo for tho maintenance and intogrity of the corporate and financial inlormation includod on tho charitable compony's wobsito. Logislation i n tho Unitod Kingdom govorning tho preparation and dissemination of financial statomonts may diffor from logislation in otherjurisdictions. Sir Algornon Hober-Porcy KCVO David Stacey Esq DL Advocacy QPM AIYARD Approved by the trustees on 13 Soptombor 2022 and signod on thoir bohalf by: Age UK Charity Quality Standard SGS Sue Robson Choir of Trustoo Board A full sot of accounts can bo obtainod from: Gina Sponcor, Director of Finonco t01743 233 123 e gina.spencor@agoukshv.org.uk 31
standards on Auditing (UK) IISAS Wo have auditod the fi nancial (UKII and opplicablo law. Our stotomonts of Ago UK Shropshiro responsibilities under those Tolford & Wrokin Itho'charity'l for stondards aro furthor doscribod in the year ended 3 1 March 2022 which tho Audito¢s rosponsibilitios for tho comprise of tho Stotomont of audit of tho fi nanciol statomonts Financial Activitios, tho Balanco section of our report. We are Shoot, tho Cash Now statomont and i ndopondont of tho Charity in notes to the financial statements, accordonco with tho othical including o summary of significant roquiromonts that aro relovant to our accounting policies. The fi nancial audit ol the financial statements i n roporting Iramowork that has boon tho UK, including tho FRC'S Ethical applied in their preparation is standard, and wo havo fulfillod our applicablo law ond Unitod Kingdom othor ethical rosponsibilitios i n Accounting Standards, including accordance with these requirements. Financial Roporting Standard 102: We boliovo thot tho audit ovidonco The Financial Reporting Standard wo havo obtainod is sufficient and applicablo in tho UK and Ropublic of appropriato to provido a basis for our Iroland (Unitod Kingdom Gonerally opinion. Accopted Accou nti ng Practico). In our opinion, tho financial statomonts: In auditing tho financiol statemonts ive a truo ond fair viow of tho stato we havo concludod that tho trustoos, the CharItS affairs os ot 3 1 March uso of tho going concorn basis of 2022 and of its incoming rosourcos accounting in the preparotion of tho and applicotion of resources for the finoncial statomonts is oppropriato. year then ended; Based on the work we have have been properly prepared i n perfformed, we have not identified accordanco with United Kingdom any matorial uncertointios rolating to Gonorally Acceptod Accounting ovonts or conditions that, individually Practice. or colloctivoly, moy cast significant have boon prepa rod i n occordanco doubt on tho charitls ability to with tho roquiromonts of tho continue as a going concorn for a Companios Act 2006. period of at loast twelvo months from when the financial statements are authorisod for issuo. Our responsibilities and tho rosponsibilitios of the trustoos with Wo conducted our audit in accordance with Intornational 32
rospoct to going concorn aro described in tho rolevant soctions of this report. In our opinion, basod on tho work undertaken in the course olthe The othor informatiorp comprisos tho audit: informotion included in tho trustoos, the information given in tho annual roport othor thon tho trustoos, roport (incorporating tho ri nancial statements and our directors, report) for the financial auditor's roport thoroon. Our opinion yoar for which tho financial on tho fi nancial stotomonts does not statomonts aro proparod is covor the other information and, consistont with tho financial except to the extent othenvise statements. and oxplicitly stotod in our roport, we do tho trustoes, roport (i ncorporating not express any form of ossuranco the diroctors, roportl hovo beon conclusion thoroon. preparod in accordonco with applicable legal requirements. Our rosponsibility is to road the othor information ond, in doing so, considor whethor tho other information is matorially inconsistont In tho light of tho knowlodgo and with tho financial statomonts or our understanding of tho Charity and its knowledge obtainod in the courso of onvironmont obtainod in the courso tho audit or othorwiso appoars to be matorially misstatod. If wo idontify of the audit, wo hovo not idontifiod matorial misstatemonts in tho such matorial inconsistencios or apparont matorial misstatomonts, trustees, annual report. we are required to determine whether this gives rise to a material We havo nothing to roport in rospoct misstatemont in tho financial of tho following mattors in rolation to which the Companios Act 2006 stotomonts thomsolvos. If, basod on roquiros us to roport to you if, in our tho work wo havo porformod, wo concludo that there is a material opinion: misstatomont of this other adoquato accounting records havo information, we aro roquirod to not been kept or returns adequate for our oudit havo not boon rocoivod report that lact. We have nothing to from branches not visitod by us. roport in this rogard. tho fi nancial statoments aro not i n agrooment with tho accounting rocords and roturns. 33
cortain disclosuros of trustee romuneration spocifiod by law aro not made. or wo havo not obtciined all the inlormation and oxplanotions necessary for tho purposes of our audit tho trustoos wero not ontitlod to preparo tho fi nanciol statements i n accordancowith tho small Our objectives are to obtai n roasonablo assurance about whethor companies regime and take tho financial stotomonts os a wholo advantago of tho small companios, aro freo from matorial misstatomont, oxomption in proparing tho directors, whether due to Iraud or error, and to roport and tako odvontago of tho small companies exemption from issuo an auditor's roport that tho roquiremont to preporo a includes our opinion. Roasonablo strategic report. assurance is a high lovol of assurance, but is not a guarantee thot an oudit conductod in accordanco with ISAS (UK) will As explai ned moro fully in tho always dotoct o motorial trusteos, rosponsibilitios statoment, misstatomont whon it oxists. tho trustoos aro rosponsiblo for the Misstatomonts can arise from fraud preparotion of the fi nancial or orror and oro considorod material statoments ond lor boing satisfiod if, individually or in tho aggrogato, thot thoy give a truo and fairviow, thoy could reosonably bo oxpectod and for such intornal control as thoy to influonco the oconomic docisions detormino is nocossary to onoblo the ofusors token on tho bosis of thoso preparation of financial statements fi nancial statements. that are Iree Irom material misstatemont, whothor duo to fraud A furthor description of our or orror. rosponsibilitios for tho audit of tho financial statoments is locatod on tho Financial Roporting Council's wobsito ot: frc.org.uklauditorsresponsibilities This description forms part ofour auditor's report. bosis of accounting unloss tho trustoos oithor intond to liquidato tho Charity or to cease operations, or havo no roalistic altornative but to do so. In proparing the financial stotomonts, tho trustoos aro rosponsiblo for assessi ng the Charity's ability to continue as a goi ng concorn, disclosing, os applicablo, mattors rolated to going concorn and usi ng the goi ng concorn 34
limited to, tho Companios Act 2006 and UK tax logislation. Our tosts included agreeing the financial Wo design procoduros in li no with our Statoment disclosuros to undorlying responsibilities, outlined above, to supporting documontation and detoct material misstotoments i n onquirios with managoment. rospoct of irrogularitios, including fraud. Thore aro inherent limitations in tho audit procodu ros doscribod abovo and, tho furthor removod non- compliance with laws and rogulations is from tho events and transactions rofloctod in tho financial stotoments, tho loss likoly wo would become aware of it. Tho oxtont to which ou r procodu ros aro capablo of dotecting irregularitios, i ncluding fraud is detailed bolow: Wo gainod an understanding of tho logol and rogulatory framowork applicablo to tho chority ond tho industry in which it oporotos, and considorod tho risk of acts by tho charity that were contrary to applicablo laws and regulations, including fraud. We did not idontify any key audit mattors rolating to irroguloritios, including fraud. As in all our oudits, wo also addressed the risk of management ovorrido of intornal controls, including tosting journals and ovoluoting whothor thoro was evidence ol bias by the trustees that ropresonted a risk off matorial misstatemont duo to fraud. We designed audit procedures to rospond to the risk, rocognising that tho risk of not dotocting a matorial misstatemont duo to fraud is highor than tho risk of not detocting one rosulting from orror, os froud may involve deliborate concoalmont by, for oxamplo, forgory or intontional misrepresentations, or through collusion. This roport is mado solely to tho Charity's membors, as a body, in accordanco with Chaptor 3 of Port 16 of tho Companios Act 2006. Our Wo focussod on laws cind rogulotions audit work has beon undertakon so which could give riso to a matorial that wo might stato to tho Charity's misstatemont in tho financial mombors thoso mattors wo aro statomonts, i ncluding, but not roquirod to stoto to thom i n an 35
auditor's roport and for no othor purposo. To tho fullost oxtont permitted by law, we do not accept or assumo responsibility to anyone othor than tho CharItS membors as a body, for our audit work, for this report, or for the opinions we have fo rm od. -&JiJ Llb Mr lan Walsh Sonior Statutory Auditor For and on bohalf of Dyko Yaxloy Limitod Chartered Accountants statutory Auditor l Brassey Road Old Potts Way Shrowsbury Datod 29 Soptombor 2022 er Fundraising A bake sale raised funds to support local older people 36
TSB Local Charity Portnorship Uffington Villago Hall University Centro Shrowsbury Various local Town ond Parish Councils Wellington Cottago Caro Trust Welshpool Livestock Salos Wrokin Housing Group Various local Town and Parish Councils Ago UK Arnold Clark Community Fund Bridgnorth Golf Club Castlefiolds Doy Contre Chorry Cottago Camping Co-op Com munity Fund Corbott Fub Lunch Club DENSO Manufacturing Dunhill Modical Trust E.On Ellesmore Coll40 Emma Wildo and Doon Sutor Farmstead Care Home Fielder Ltd. Frizes Leasowe Reside nts Fu nd Gemmipops Designs Howdon Joinery Mosonic Charitable Foundation Millichopo Foundation Mooro Kingston Smith Montford Pub Lunch Club North Shropshiro Supportors Group Pavors Charitablo Foundation Salop Loisuro Shrewsbury Supportors Group Shrewsbury Walki ng Football Club ICS Shropshire, Tolford & Wrokin Shropshiro Council Snedshill & District Ovor 60's Group Telford & Wrekin Council The Lady Forostor Trust Thoro aro so many individual donors and fundraisers of whom thore aro too many to namo. This i ncludos all of tho Platinum Challongors who gave timo and effort to tako on physical challongos to roiso funds to support our 70th Birthday Appeal. We thonkyou all so muchl Our approach is to bo logol, opon, honost and rospoctful in all our fundraising activities, We do not ongogo in fundraising that might involve unroasonablo intrusion on a porson's privacy or is unroasonably persistent. Funds raised lor a particular activity oro usod for that activity and out occounting systom is designod to provide for this through a system ol accounts for restricted funds. Ago UK Shropshiro Tolford & Wrokin doos not sharo its contact datobaso with third partios ond does not uso froelanco fundroisors. 37
AGE UK SHROPSHIRE TELFORD & WREKIN STATEMENT OF FINANCIAL ACTIVITI INCLUOING INCOME AND EXPENDITVRE ACCOUN FOR THE YEAR ENDED 31 MARCH 2022 Unre8trlcled Funds Restrlcted Funds Notes Totsl 2022 Totsl 2021 Income Drnab"ons, Gsfts & Legacies Fundraising and Events 46,858 34,027 36,528 83.384 34.027 70,235 68.173 Ineome from charItae aets"vits"es Grants 551,637 935,589 1,487.226 1,597,881 Client Fees ILNing Well, Diamond Dementia & Help Home) 1,054,399 22.713 1.077.112 949,496 Income from other tradin Retsil Income Other Income aCtiveS 99,980 6,02T 99.980 16,381 50,550 47.083 10.354 Investm 12 14,287 14.287 13.870 Total Incom 1,807,21S I.OOS,182 2,812,397 2,797.288 Ex ndltur• Fundraising trading.. costs of fundraising and retsil 131,586 131,586 185,916 CharilabLg aclivili8$ 1,650,118 994,305 2,644,423 2.432,522 Totsl exPendIrn 1,781.704 994,305 2,776,009 2,618,438 Gains I Ilossesl on investment assets 33.999 33.999 68.038 Nel In¢omellexpenditurel before other renised gains and losses 59,510 10,8TI 70,387 246,886 Transfers between ftJnd5 Actuarial gain(loSses) on defined benefil pension scheme (31,911) 31,911 85.0 85,000 113,C0 Net movement funds 112.599 42,788 155,387 359.888 Total funds brought fowdrd 983,054 370.840 1,353,894 Totsl fvnds carried forward 1,095,653 413,628 1,509,281 1,353,894 The statement of financbal activrt*s indudes all gains and losses recognised in the year. 38
AGE UK SHROPSHIRE TELFORD & WREKIN BALANCE SHEET AS AT 31 MARCH 2022 NOTES 2022 2021 FIXEO ASSETS Tangible Assets Investments 34.107 436.253 42.135 402,254 TOTAL FIXED ASSETS 470.360 444.389 CURRENT ASSETS Stocks Debtors Cash a18ank and in Hand 17,424 229,000 1.386,506 26,120 134,209 1,350,264 TALC RRENT SET 1.632,930 1,510,593 LIABILITIES Creditors Amounts Falling Due Within One Year 217,009 769.088 cu NT 1,415.921 1.341.505 TOTAL ETS LE RRENT LIABILITIE 1.886.281 1.785.894 Défined Benéfrt Pension LIalty 17 377.OCK) 432.C(iO TOTAL NET ASSETS 1.509.281 1.353,894 THE FUNDS OF THE CHARITY Designated Funds Unreslncled Funds 812.268 283.385 729.199 253.855 Totsl Unrestricted Funds 1.095.653 983.054 Restncled Funds 413.628 370.840 1.509.281 1,353.894 These financial slalements have been ppared in accordan with the provisiS applicable lo companies subject to the small companies regime within Parl 15 of the Companies Act 2006. The Financ1 Statements were approved by the Board of Trustee5 on 13th Selpember 2022 and signed on their behatf by Sue Robson Chair 39
E UK SHROPSHIRE TELFORD & WREKIN STATEMENT OF CASH FLOWS FOR THE YEAR ENDED 31 MARCH 2022 2022 2021 Cash flows from opefating actNities: 16 38,466 217.401 Cash flows from investing aclivities Interest Income Purchase of tangible fixed assets 14,287 116,512) 13.870 122.836) Net cash provided by lused in) Investlng actlvltl88 {2,225) 18.966) Increa (decrease) In cash and cash equlvalents In the year 36,241 208,435 Cash and cash equFvalents at the beginning of the year 1,350,264 1,141.829 Cash and rash equivalents at the end of the year 1,386,506 1,350,264
AGE UK SHROPSHIRE TELFORD & WREKI OTES TO THE ACCOUNTS FOR THE YEAR ENDED 31 MARCH 2022 ACCOUNTING POLICIES a Basis ol preparation The accounts have been prepared in accordance with the chariws goveming document, Ihe Charities Act 2011 and 'Accounting and Reporting by Charrlies: Statement of Recommended Prathce applicable to charities preparing their accounls in accordance wth the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 1021. {as amended for accounting periods commencing from 1 January 2019). The charity is a Publ Benefit Entrty as defined by FRS 102 The accounls are prepared in 51eding, which is the n¢tn81 currency of the charty. Monetary ami)unts in these financial statements are rounded to the nearest £. The Chanty meets the definition of a public benefft enlrty under FRS102. Assets and liabilities are Inrtially recognised at histor1 c05t or transact value unle55 Otherse stated in the relevant accountsng policy note. b Incorne recognition pol5 Ilems of incorne are recognised and induded in the accounts when all of the following criteria are met". The charity has entitlement to Ihe furKIs'. * any perfomance condrtions attached to the ttem{s} of income have been mel or are fully within the control of the charily. . there is sufficient certainty that reipl of incx)me is considered probable.. and . Ihe amounl can be measured reliably. For legacies. entitlement 15 taken a5 the earlr of.. . the dale on which the chaity is aware that probate has been granted. . the estate has been finalised and notificati has been made by the executor(s) lo the charity that a distn"buts'on will be made.. or ' when a distribution is received from the estate. Receipt of a legacy. in whole Of in part, is only conshdered Pfobable when the amount can be measured reliably and the chanly has been notrfied of the executols intentn to make a distnbution. Where legacies have been nots'fied to the charity. or the charity is aware of the granting of probate. and the criteria for income fecognition have not been met, then the legacy is Irealed as a conlingent asset and disclosed rf material. Income is deferred where it rèlates to futurè periods. Donated services and facilrties Donated servbces or faolitses are recognised as income vknen Ihe chanty has control over the item, any conditions associated with the donatèd item have been met. the receipt of e¢onom¢c benÈfrt from the use of the charity of the item is probable and that ecorMiC benefit can be measured reliably. On receipt. donated services and facilities are fecognised on the baS of the value of the gift to the charity hich is the amount the charity would have been willing to pay lo obtain services or facililies of equNalent economic benefit on the open market., a corresponding amount is then recognised in expenditure in the period of receipt. No amount is induded the Financial Statements for volunteer lime in line with the SORP IFF 1021. Further detail 15 given in the Trustees Annual ReFort, 41
AGE UK SHROPSHIRE TELFORD & WREKIN NOTES TO THE ACCOUNTS FOR THE YEAR ENDED 31 MARCH 2022 CONTINUED ACCOUNTING POLICIES CONTINUED d Grants, Including grants for the purchase of fixed assets, are recognised in full in the Statement of Financial Activities in the ar in bthich they relate. Restred funds are to be used for specrfied purposes as laid down by the donor. Expenditure. whh meets these crrteria, is identified lo the fund. f Unrestricted funds are donatTrons and other income receNed or generated for the objed5 Of the chanty wrthoul further specffjied purpose and are available as general funds. g Designated fvnds a unrestricted funds eamiarked by the twstees for parts¢ular purposes. h Staff Costs are allocated to adivrtps on the basis of ts'me spent M those actNrties. i Support Costs of the charty relate to the costs of running the chanty and indude any costs whith cannot be specifically identrfied lo another expenditure classrfication. These have been all¢xaled to the relevant ath'vty they support on a per caprta basis. J Costs of raising funds indude the employee costs of the Head of Income Generation. Fundraising Assistant as well as the direct costs of staging events. volunleers expenses. retail managers and an allocatron of overheads. k Investments held as fixed assets are re-valued al rn-market value at the balance sheet date and the gain or bss taken to the Statement of Financial Actsvrties. l Tangible fixed assets are stated at cost less depalK)n. DeprecliOn is provided at the follon9 Furniture and Fittlngs Office Equipment Motor Vehicles 33 % Straht Ilnè 33 % straight line 25 % reducing balance Impaimenl of fixed assets At each p0"ng date, Ihe chafrty reviews the carrying amounts of rts tangible assels to detemine whether there Is any Indication thal those assets have suffered an impairment loss. If any such indication exists. the recoverable amount of the asset is estimated in order to delemine the extent of the impaim)ent loss Irf any). m Stock is induded at the lower of cost or net realisable value. Oonaled rtems of stock are recognised on receipt al fair value which is the amount the chanty would have been wlling lo pay for the items on an open market. n Rentals payable under operating feases. including any lease incentives received, are charged to income on a straight line basis. The charty onty has financial assets and liabilittes of a kind that qualfy as l)asic financial instruments. Basic financial instruments are Initially recognised at transaction value and subsequently measured al settlement value. 42
AGE UK SHROPSHIRE TELFORD & WREKI NOTES TO THE ACCOUNTS FOR THE YEAR ENDED 31 MARCH 2022 CONTINUED ACCOUNTING POLICIES CONTINUED p Trade and other debtors are reccgnised at the setfjemenl amount due after any trade discount offered. Prepayments a valued at the amount prepaid after taking account of any Irade discounls due. q Cash at bank and cash in h8nd include cash and short lemi highly INuid investments a short maturity of three months or less from the date of acquisrtion or opening of the deposrt or similar account. Creditors and provisions are fecognised where the charity has a present obligalion resvlling from a past event that will probably result in the transfer of funds lo a third paty and the amount due to settle thè obligation be measured or estimated reliably. Creditors and provisions are nornally recognised at their settlement amount after allowing for any trade discount due. 2 TOTAL EXPENDITURE 20 021 Chanlable Aclivities Restncted Funds Staff Costs Travel Grants Premises Costs Support costs Ovetheads and prciect running 515 559,830 13,056 185,753 33,586 111,g73 90,107 518,626 4,411 208.811 29,458 130,631 60,743 994,305 952.680 Unrestred Funds Stsff Costs Travel Premises Costs Support costs Ovetheads and prqect running costs 1.369,858 88,967 82,512 1120,014) 217.311 1.247.866 63,631 69,791 1154,6851 241,520 1.638.634 1.468.123 Totsl Charrtable Activities excludin9 Governance Costs 2,632,939 2,420,803 Costs of raising funds Retsil Costs Stsffing Premises and overheaij costs Travel Support costs Income Generakn'on Team Onduding support costs) 44,600 28,245 2.242 8.040 48,459 50,879 45,788 1.547 14,293 73.409 131,586 185916 43
AGE UK SHROPSHIRE TELFORD & WREKIN NOTES TO THE ACCOUNTS FOR THE YEAR ENDED 31 MARCH 2022 CONTINUED 2 TOTAL EXPENOITURE CONTINUED 2022 2021 Governance Travel Audit 11,484 11,719 Totsl Expenditure 2,776,009 2.618,438 Expenditure indudes: Audit fees Depreciation on tangible fixed assets 11,484 24,540 11,719 19,226 44
AGE UK SHROPSHIRE TELFORD & WREKIN NOTES TO THE ACCOUNTS FOR THE YEAR ENDED 31 MARCH 2022 CONTINUED 3 COMPARATIVES FOR THE STATEMENT OF FINANCIAL ACTIVITIES Unre8trlcted Fund8 2021 Restrlcted Funds 2021 Totsl 2021 Incomg Donations. Gifts & Legacies Fundraising and Event5 50.911 67.973 19.324 200 70.235 68.173 come from charitable activib'e Grants Clienl Fees (Living Well. Diamond Dements'a & Help Home) 610.067 987.814 1,597.881 950.049 1553) 949.496 Income from ol Retail Sncome Other Income ertr din activ 50.550 26,986 50,550 47,083 20.097 Investment 13.870 13,870 Total Income 1,770.406 1,026,882 2,797,288 itu Fundraising tradin9.' costs of fundrai&ng and retail 185,916 185,916 Chantable activities 1,479.842 952.680 2.432.522 Total expendlture 1,665,75B 952,680 2,618,438 Gains I Ilossesl on investment assets 68.038 68.038 Net Incomellexpendrture) betore other recognised gains and losses 172,686 74,202 246,888 Transfers between funds Actuarial gainsl(losses) on defined benefrt perwn scheme 2.404 (2.404) 113,000 113,000 Net movement in funds 288.090 71,798 359,888 Totsl fvnds broughi forward 694.964 299,042 994.006 Total fvnds carried fOrd 983,054 370,840 1,353,894 45
AGE UK SHROPSHIRE TELFORD & WREKIN NOTES TO THE ACCOUNTS FOR THE YEAR ENDED 31 MARCH 2022 CONTINUED 4 TANGIBLE FIXED ASSETS Furnlture and Fixtures Offlce Equipment Motor Vehicles Total Cos As at 1 Apnl 2021 Additions Disposals As al 31 March 2022 73,377 16.512 20.344 66.000 159.721 16.512 89.889 20.344 66,000 176.233 reclatlon As al 1 April 2021 Depreciatk)n for Year Disposals As al 31 March 2022 42,486 21.548 18,511 640 56,589 2,352 117.586 24,540 64.034 19,151 58,941 142.126 Nèt Book Valua a131 March 2022 25,855 1.193 7,059 34,107 Net Book V lue t31Mar 21 30,891 1,833 9.411 42.135 S INVESTMENTS Quoted Investments:. 2022 202 Market Value at 1 April 2021 InCaSe (decrease) in market value 402,253 33,999 334,215 68,038 Market Value as al 31 March 2022 436.252 402,253 Investments at cost 244.000 244,000 Unllsted Investmonts:. 2022 2021 Age UK STW Trading Ltd TOTAL 436,253 402,254 46
AGE UK HROPSHIRE TELFORD & WREKIN NOTES TO THE ACCOiINTS FOR THE YEAR ENDED 31 MARCH 2022 CONTINUED S INVESTMENTS CONTINUED The charity holds more than 20% of the share capital of the following companies.. Country of reglslratlon or incorporatlon Share8 Id% Subsldlary undortoklngs Class Age UK STW Trading Lld Engla and Wabs Ordinary The aggregate amount of capital and resefves and the resu$ of these undertaklngs for the last relevant financial year were as follows.. Prfnclpal aetlvlty Capltal and rn80r¥o8 2022 PiollV110881 lor the year 2022 Insurance commission Ag8 UK STW Trading Ltd Thè flnanclal performance ol the sub8ldlary Is a8 follows: 2022 2021 Summary profit and loss account Tufnover Gross Prof Admlnistrattve expenses Profil for Ihe year Aggregate amount of capilal and reseNes The subsidiary company had ceased to trade as al 31 Marth 2018. 6 DEBTORS 2022 2021 Help @ Home Client Fees Outstsnding Other Debtors Amounts owed by group undertakings 229.CQO 134.209 229.CQO 134.209 7 CREDIT One Year (Amounts Falling Duo Within 022 2021 Trade creditor5 Staff Costs Other Credrtors and Accfuals Deferred income 7,623 98.455 20,289 90,642 10.491 89.315 49.282 20.000 217,009 169.088 Induded in deferred income is a grant payment from The mason Chanlabfe Foundation. 47
Pen54an R2seTre In EcCrKe FRS102- Relrempnl benefit5, Ihe liabthty altrLtabbE to pen5bJn gcheme5 BS D dUdJ of Ial fijnds No de¥yn8rk)D of kntjslt) meetfuluTe (X)mmrts gt ¥heel date l¥ In ps Aye UK Shrop5 TelliNd & Wrekin ate¥ thgt these comm1bnlS wi b• cash Ikrws ènrt ¢W 10 regulat w) n01 ¥Uat$ w waied 29.731 114fy) IJ719T t53 153 47.712 11.4BI 63.811 10.178 12.0¢2 41.ojl .IF 15.019 5.7J7 52,675 S1,3 ,412 17.287 LPwlffj Tlt 43.171 .51 31.7 21.2SI gJ.079 n 5wsfrfrwh t4. rt(yTu¢J IOY.¥T 4riJ .G70 ZH14 d1.63V 31,278 •7 2.7 24.431 22.f41 wips 179.( .010 29.154 IT94 5T,a17 .127 11.249 12.414 52 4.7$1 14.223 413.a2• 7.FT6 2Y.WI J74 E•J 1s.co) 8.572 15.0 .872 IT tMstr¥ 27.>71 lthlc 14).W) 12JgOI1 24.073 4J.112 812Jl8 729.1 I,74? s,w, 83.1V 14KS.ODI 91.3>) i.sn 1107.¢fy>1 561. 1,757,215 17DI.T P1.9111 1 472.8 1492 W)1 4J.OJO 1)7F.OLIII t,W.215 I tw.6s) TWIF 1.ts3 2.812.X7 1770,1 Fwther det41 u > Lhepuw ofthe fvrth c•n te fmo th Ihe anrwai The Ic•Niy D)com li totsl gLmmmenl fwthr. OWEI le varth$ 8fv)wn abm." 175.5 277.f l OQ.02J 111J.756 1.241 Stsj l Ql.219 S1J1 v8Th1 8rta1rtt1ty0 cly4KlI wnts n.1f09 as wev as ttte wlrter cw11 trafeatt the ChnKal CommissKffimo GroLV kn Telord Wrekin COL1 aThJ ie8uKe¢J hi an ¥Krnase m fvndmg, wt of r&alxs attnbjiatle b) Co¥id.19 ants 1¥htha mn-FerrM1y 19Z252 1SU.2SJ 48
AGE UK SHROPSHIRE TELFORD & WREKIN NOTE THE ACCO NTS FOR THE YEAR ENDED 31 MARCH 2022 CONTINUED 9 ANALYSIS OF NET ASSETS BETWEEN FUNDS Tanglble Quoted Fixed Assets Investmenls Net Current Assets Provisions Totsl Restncted Funds 413,628 413,628 unstrICted Funds 34.107 436,253 1.002,293 (377,000} 377.000 1,095.653 34.107 436,253 1.415.921 1,509.281 10 TRUSTEES REMUNERATION AND EXPENSES The Trustees are not remunerated. During the year O {2021' 01 Iruslees were reimbursed travel expenses of £Nil12021.' £NIll Also an additional £NIl was repaid to tnJslees for expenses occurred during the volunleer advocate rde12021_ £Nil). 11 STAFF The average monthly headcount was 234 staff (2021.. 228) and the numter of full ts'me equivalent employees linduding casual and part time staff) al the ar end was made up as lollows.'- 2022 021 Chief Officer Administration Staff Project Staff - includes core staff Home Support Workers 42 36 40 35 86 83 2022 2021 Salaries and Wages Social Security Costs Employers Pension Costs Staff training 1.834.832 63,499 109,583 14,953 1,747.045 44.121 95.244 4,550 2.022,867 1,890.960 No member of slaff received in excess of £60,0 in emoluments during the year. The key management personnel comprise of the Chief Executsve Officer. Director of Operations and Director of Finance lthose total employee benefits were £140.265 {2021: £140,883). 49
AGE UK SHROPSHIRE TELFORD & WREKIN NOTES T THE ACCO NT FOR THE YEAR ENDED 1 MARCH 2022 CONTIN ED 12 INVESTMENT INCOME 2022 2021 DIVendS and Inleresl on Listed Investments Inlerest on Cash Deposits 11,995 2.292 7,558 6.312 14,287 13,870 13 LEGAL STATUS OF CHARrrY The Chanty is a Company Limited by Guarantee and has no Share Caprtal. The liabilty of each member. in Ihe event of winding up. is limited to £1_ 14 FINANCIAL COMMITMENTS At 31 March 2022, the charity had total commitments uTrSer non cancelable operating leases as delailed below". 022 202 operab.ng leases which expire.. Within one year Beeen two and five years 30,715 37,785 14.959 20,892 68,500 35.851 The main lease expired in September 2020. A new lease effective from 1 April 2022 has been suned in relatn to the new Bellstone property. 15 CORPORATION TAX The charrty 15 exempt from corporation tax on income and gains to the extent that these are applied to ils charitable objects: in accordance with Part 11 of the Corporation Taxes Act 2010 16 RECONCIUATION OF NET MOVEMENT IN FUNDS TO NET CASH FLOW FROM OPERATING ACTIVITIES 2022 2021 Nel movemenl in funds Add back depreciatson charge Deduct interest Income shown in investing actNities Deduct gainsl Add losses on investment Decreasel{increase) in stock Oecrea5ellincreasel in debtors Increaselldecreasel in credilors Increaselldecreasel in pension fund defi¢it 155.387 24,539 114,2871 133,999} 8,696 194,791) 47,921 Iss.000) 359.888 19.225 {13.8701 {68,0381 37 {24.1701 24,329 {80.0001 Net ca¥h provided by operating actlvltles 38,466 217,401 50
AGE UK SHROPSHIRE TELFORD & WREKIN NOTES TO THE ACCOUNTS FOR THE YEAR ENDED 31 MARCH 2022 CONTINUED 17 PENSIONS The chanty operates a defined benefrt pension scheme. The most recent acluarial valuatton was 31 March 2022. 2022 2021 Employerfs ContributnS Employees. contributions 4.876 3,766 5,543 4.265 Total contributions 8.642 9,808 2022 2021 Princlpal actuarial assumptions Rate of increase in salaries Rate of increase for pensions in payment Discount rale for scheme liabilrtes Inflation a55umptsons 4.75 3.60 2.80 3.50 3.95 2.80 2.10 2.70 The current mortalty assumptsons include sufficient allowance for future improvements in mortalrty rates. The assumed life expectations on retirement age 65 are: 2022 Years 2021 Years Retiring today -males -Females Retiring in 20 years -males -Females 22.9 25.1 22.9 25.0 24.1 26.7 24.2 26.6 The charitys share of the assets and liabilib'es in the Scheme and the expeded rates of retum were.. 2022 2022 2021 2021 Expected retum Expected retum Falr Valuo Falr Value Equits'es Other bonds Property Cashlliquidty Other 1,134.000 423,000 83.000 38.000 562.000 49.3 20.7 1,078.000 453,000 83,000 7.000 567,000 18.9 25.1 25.9 Total markel value of assets Present value of benefit obligations 2,240.000 2,617.000 2,188.000 2,620.000 Net pension asset I (liability) 377,000 432.CKJO 51
AGE UK SHROPSHIRE TELFORD & WREKIN NOTES TO THE ACCOUNTS FOR THE YEAR ENDED 31 MARCH 2022 CONTINUED 17 PENSIONS CONTINUED Oporatlng costs and Income recogn18ed In the statement of financlal actlvltle8 2022 2021 Financial expenditurol(income) Interest on pension 5iabilities Interest on plan assets 53.000 45,000 56,000 44,000 8.000 12,000 Other expenditurellincome) Current setvkce Gost 27.000 27,000 Total operatlng chargel{In¢ome) 35.000 39,000 Actuarial gains and losses included in Iho $tatem9nt of other cornprehensivo income 2022 2021 Remeagurements -Assels -Liabilities 1105.000) 20.000 1320,0001 207,000 85,000 113,000 Movements in tho present value of doflned benefit obllgalion8: 2022 2021 Opening defined benefit obligations Current service cost Interest cost Contributrons by employEes Past Service Cost (Gain) Remeasvrement {gainiiloss on assumptions Remeasurement experience gainl{lossi Benefits paid (2,620.0001 (27,13001 (53.0001 14.000) {2.387,000} {27,000} (56,000> 14,000> (13.000) 17.0001 107.1300 {257,000 50,000 61,000 2.617.000 2.620,000 52
GE SHROPSHIRE TELFORD & WREK NOTES TO THE ACCOUNTS FOR THE YEAR ENDED 31 MARCH 2022 CONTINUED 17 PENSIONS CONTINUED Movements In tho fair valuo of th8 charitys shar8 of scheme assots: 2022 021 Openiryj fair value of scheme assets Intere51 on plan assets Remeasufemenls Contributions by employers Contrilxtlions by employees Benefits paid 2,188,000 45,000 105,000 1.875.000 44.000 320.000 6.000 4.000 61.000 4,000 107,000 2.240,000 2,188,000 Hlstory of exOnce galn8 and10s888: 2022 2021 Present value of defined benefit obligations Fair value of share of scheme assets 12.617,OWI 2.240,0fy) 12.620,000> 2,188.000 Surplusl Ideficiti 377,lJOO 432.000 Cluring the year Shfopshife Partners in Care Ltd, of which Susan Robson (Chairl Is a director proved services lo Age UK Shropshire Telford & Wrekin of £1,15112021. £2161. Outstsnding as al 31 Mafch 2022 was £75 12021-. £Nill due lo Shropshire Partners in Care Ltd. The were no other transactions or crtrtstsnding balances with related parties as at 31 March 2022. 53
The Big Knit Supporters were keen as ever to get involved
4 Bollstone Shrewsbury syl loo t01743 233 123 Room 50 Holona Lano House 20 Hamlet Rood Ludlow SY8 2NP t 01584 878 046 Barclays Bank plc, Shrowsbury Dyke Yaxloy Li mitod, Shrowsbu ry Waco Morgan, Shrowsbury Wellbeing Activities to hel stay fit and hea r Reople
o work with and for older people to improve the quality of later life, Age UK Sh ropshiro Tdford & Wroki n 4 Bollstono Shrowsbury SYI IQQ 01743 233 123 www.a gkStW.0rg.uk j1UKpthITdfOJ&Wn1SQthnmFQrywdblbJ9UntQTd ryist•&in qrard}l rÈg"oÈEd¢Thntyr4JmtÈDIOW5 ComForymJr(t@Tr.(g28 rx1">eEyJoffIS& Pdtst0 Sh.shl.srj I