Shropshire
TelFonl & Wrekin
Age UK Shropshire Telford & Wrekin
Annual report ol the Trustees and Financial
Statements year ending 31 March 202 2
Company no. 04292896
ageuK

*1,
Land's End to John O)Groats
Dean and Emma's epicjourney
raised funds to support dder people
-r*

Introduction
Ouryoar in numbors
Our stratogic outcomos
Campaigning
Our sorvicos
Our volunteers
Fundraising
Corporate govornanco
Trustoes ond Principal Officors
Finoncial summary
Auditors roport
Finoncial stotomonts
Our officos
10
12
14
20
22
24
26
28
32
38
55

When we wrote th15 report last year, it wa5 Wlth the
exFectation that within a reasonable frame of time
the pandemic would be over. Of course, we know
now that the pa ndem ic ha5 continued and, more
im portantly, that it will continue to im pact on older
people for many years to come.
As tho yoar progressod, wo endoavourod to bring as many
of our octivities back to somo kind of normality. However,
successivo lockdowns moant wo had a stopstart approach
to some sepJices throughout tho year.
staff and voluntoors demonstrated onormous commitmont
and creotivity in trying to provide services, especially to
alleviate loneliness. From a volunteer sitting in their car
outsido somoongs houso so thoy could soo oach other
whilo thoy talkod on tho phono, to outdoor wolks, gordon
visits and mootings whoro wo could do so sofoly. We also
continued to provido monthly thomod activity packs to
those who woro isolatod at homo and constont tolophone
bofrionding support.
Our Informotion and odvico and Holp at Homo sorvicos
continued with businoss as usual throughout tho pandomic,
andworo extromoly busy. Wo also set up and ran a vory
successful Winter Support service with Shropshire Council
and our partner organisotions, to help thoso in extra nood
ovor tho winter months.
We are very concerned about the impact of cov1￿19 on
tho lives of oldor pooplo. Emerging ovidonco suggosts that
it has oxacorbatod a number of problems, including loss of
confidonco, roducod mobility, digitol oxclusion, poverty ond
hardship, cold homes and reduced access to services and
transport. Many oldor pooplo have contacted us to express
frustration at boing unablo to accoss GP sorvicos, dontists
and adult social caro.

As a rosult, the domand for our
ovor £13,000, and many grant
sorvicos is increasing stoadily and we fundors hovo continuod to bo vory
areworking hardto ensurewe
supportive, lor which we are
continue to support thoso who nood onormously grateful.
us most. Wo oro also oxporioncing
i ncrooses in tho lovels of comploxity Wo havo continued to dovolop our
of need of those who are contacting partnership working with a number
us and many moro people with
of organisations across the voluntary
somo lovol of mentol hoalth noods,
soctor and with our colloagues in
not something our staff and
both local authoritios and health.
volunteers have been experiencod i n Those strong partnerships enable us
dealing with in tho past.
to lobby hard ond to seek to
influonco how soNicos aro dovolopod
The pandomic also starkly
and dolivered to older pooplo. In this
highlighted some of the health
year, wejoined the newly formed
inoqualitios that oldor pooplo faco,
Food Poverty Allianco to raiso
ospocially thoso who aro less well
awaroness of food poverty in oldor
off, in poor housing, or from minority poople.
communities. As our services return
we want to focus some of our timo
Ono issuowo havo campaigned on
on outrooch work to ongago with tho strongly is tho digital oxclusion of
incroosingly diverso communities of
oldor pooplo. With so many soNicos,
our county, to mako suro wo
from banking to Bluo Badgos going
undorstand thoir noods and con
onlino, this is bocoming a real access
support them.
issuo for oldor pooplo. We havo
inwestod somo of our rosorvos to
implemont o now Digital Inclusion
projoct to help oldor peoplo got
onlino, but this issuo is complox and
notjust about access to computers,
We are conti nuing to lobby and
challengo on this issuo to onsuro no
oldor porson is digitally oxcludod.
Tho pandomic not only affoctod our
sorvicos but our ability to fundraiso
to pay for those much noodod
seNices. It was not possible to run
the usual ffundraising activities but
despito this the incomo gonoration
toam woro vory creativo i n thoir
online fundraising ond our shop in
Wellirrgton conti nues to do vory woll. As wo look towards tho coming year,
In addition, pooplo still took on the
we now faco tho now challongo of
Plati num Challonge and raisod funds tho costs of living crisis and tho
for us including an epic Lands End to impact this is alr&￿dY starting to
John O'Groots biko rido, which raisod have on oldor pooplo.

Many are deeply concornod about
rising fuel costs and how they will
heat their homes this winter and
some pooplo havo alroady indicatod
thoy will oat less, and stop doing
othor activities to sove monoy. Our
Benefits team is struggling to meet
tho nood ond wo aro lobbying hard
nationally and locally to onsuro that Hoathor Osborne, Chief Exocutivo
govornmont puts resources and
support in place to help older people
through this crisis.
seom vory daunting, butwo know
that ovoryono has their oyes on tho
one goal, to be there lor older people
when thoy nood us most.
Sue Robson, Chair of Trustee Board
Although convorsation continuos
with the national Age UK charity
about our futuro working
arrangomonts ond brand partnorship
agreemont, this work hos boon put
on hold by Age UK but will
rocommenco in 2022123.
After 20 plus yoars at Mardol
Gordons in Shrowsbury, wo oro now
preparing for an offico movo to our
new homo ot 4 Bollstono in tho
town, which will tako placo in July.
This will givo us fantastic bright now
officos in an oxcollont location with
disablod parking just across tho road,
so we anticipato soei ng many more
people there,
As always, wo end this report by
saying thank you to all our
volunteors and staff who havo
continued to work with such passion
and commitmont through this long
hard pandemic and now into the
cost of living crisis. At ti mos, it can

"•+T
Wellbeing services
Shrewsbury Walking Football Club
celebrated a teammate's wedding
'iJ

26,000
website visitors seeking
information and advice.
5,500
attendances at our
activity groups.
10
£2.8m
in additional
benefits raised
for local older
people.
390 people called
by our befrienders
and telephone
buddies every week.

564 pieces of
equipment fitted by
a trusted assessor.
71,617
hours of
support
provided by
Help at Home.
Our Telford staff
responded with
in-depth advice to
516 enquiries.
78
1,029
people
regularly attended
our dementia
support groups.
new advocacy
cases dealt with.









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Campaigning
'Without your Once again, our campaign work
staff
member I
Incorporated local and national i55ue5
affecting the quality of later life for older
people.
would not be We workod with tho national Ago UK charity on a
here today,
they
supported me
We circulated numerous reports to key
at the da rkest stakeholders on the impact olCOVID on older
and lowest
pooplo to onsuro thoir noods woro being
point in my
considored. We took part in tho Social Impact
Task Forco to ensure that the issues i mpacting on
life.
oldor poople's livos os a result of tho pandomic
wero taken on board.
number of campaigns, including the Cost of Caro
campaign and tho Painful Journoys campoign,
which had a notod success with tho govornmont
agrooing to rolook at hospital transport systoms.
Client feedback
We took part i n annual campaigns such os
Domontia Action Week, Volunteors Wook, Carors,
Wook and World Eldor Abuso Day. Due to tho
pandomic, wo could not do thoso faco to faco
but undertook a lot of online campaigning which
was succossful.
Strategic outcom e
Reducing tho risk of lonolinoss
and isolation
Optimising indopondenco
andwollboing
Well informod older pooplo
can assort their rights
Older poople's voicos heard
on sorvicos and issuos
12

Wo continuod to grow our social modio presonco
and circulated numerous campaign materials
this way.
We rocognise tho vory roal probloms older pooplo
woro having with digital oxclusion during tho
pandemic and so wo havo campaigned and
lobbied for older people to havo support to assist
thom to got online. Our trustees agrood to fund
a two-yoar Digital Inclusion project to holp oldor
people ond wo havo boon challonging Shropshiro
Council about tho difficultios oldor pooplo have
experienced trying to access the council's Blue
Badge scheme, now that the process is online.
Our Sounding Boord continuod to moot virtually,
with o focus on digital exclusion and we held
four mootings to discuss this topic and drive tho
agenda forward. Howevor, tho numbor of oldor
peoplo attonding those online meetings reducod
and, as we emerge from the pandemic, we are
focusing on outreach work and will bo looking at
somo foce to foco mootings in tho coming yoar.
Our work with locol businesses roally como to
tho foro during tho pandomic, with many local
companios stopping up to holp older pooplo
during tho lockdown. We hopo this will continuo
and that local businesses will see the advantoge
of oncouraging oldor people to bo thoir
customors. Wo hove also continuod to lobby
about tho Shrowsbury Businoss Improvomont
District to ensure that the town's new
dovolopments aro ogo friondly.
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This yeor wo roorgonisod tho way we run somo
of our services. We brought our day centres,
demontia support groups and activity classos
(proviously callod Living Woll) togethor into ono
Wellbeing sorvico.
Wo olso brought back a wido rongo of
opportunities for oldor poople to ro-ongage with
oach other and to improvo thoir physical and
mental health. Shrowsbury Walking Football
Club continuod to attract largo numbors of oldor
mon and wo dolivorod danco exerciso clossos,
adult ballet and singing groups, In Tellord, we
got a new line dancing class off the ground that
attracted over 50 pooplo wanting to sign-up,
whilo in Ludlow, wo mode plans for a now
Middoy Movors class ot Holona Lano House. In
total, we hod 5,500 attondoncos at classes
across Shropshiro and Tolford.
By the end of March, we had re-opened 23 of our
day contros. Ono or two closod pormanontly,
lorgoly duo to a lack of voluntoors, and wo
mergod o couplo whore mombor numbers woro
too small. Howovor, wo woro also ablo to
support a numbor of now opportunitios: wo
workod i n partnorship with Forum 50 in Tolford &
Wrekin to provido a sociol group at Tho Wokes i n
Oakengates and we assisted a new group
supporting tho African-caribboan community i n
Tolford callod Happy Hoarts.
Our range of dementia seNices continued to
thrive this yoor, with most of our domontia
support groups re-oponing olong with our
demontio rospito sorvico at Withywood. Wo
worked with Shropshire Carers to deliver a
monthly carers-support group and wo usod
Shropshiro Council funding to croate our Let's
Talk projoct, which soos trainod volunteers
offoring telophone support and accompaniod
wolks for pooplo living with demontia. Tho
projoct wos vory succossful and we will continuo
to offor it, oven though tho fundi ng hos ondod.
15

Our services
(continued)
Ourlnformation and advice
Officor and rocruitod a small toam of
sorvicos woro in groat demand agoi n voluntoors who havo sot obout
this year, with huge pressure on our
helping clients with everythi ng from
Benefits advicesorvico in particular.
Bluo Badgo applications to vidoo
This prossuro was particularly groat
calling rolativos on tho othor sido of
in Tolford & Wroki n, which accountod tho worldl
for nearly 4090 of our caseload this
yoar. Dospito high domand and
Howovor Help at Home romains tho
having to closo to now appointments lorgost of our sorvicos and, just as it
at diffloront times, the toam still
did throughout tho first yoar of tho
achieved over £2.8million pounds in
pandemic, continued to support
othorwiso unclai med benofits for
rocord numbors of clients i n staying
oldor pooplo in Shropshiro ond
indopondent at homo. At any ono
Tolford & Wrokin in 2021122.
timo, thoro were ovor 1,300 pooplo
receiving help with cleani ng,
The Advocacy sorvico doliverod
shopping, gardoning and othor tasks
support similar to pro-pondomic
in tho homo ond we delivorod in
levels but with fower hours and a
oxcoss of 71,000 hours of support
more complex set of enqui ries arising over the year, again, back to pre-
from the onorgy crisis, the risi ng cost pandomic lovols.
of living, difficulties with Bluo Badge
application processos and
community coro challengos. Tho
toam oponed ovor o thousand new
casos this year.
Shropshiro Council also cisked us
agoin to run a Winter Support
sorvico for six months, holping to
provido additional support to
vulnerable people and alloviato
pressuro on tho hoalth and caro
systom. Wo handlod approximately
400 roforrals, working closely with
our voluntary sector partners.
We continuod to provide a Lasting
Power of Attorney sorvi co, which
saw rising levels oldemond as the
year finished, and completely
overhauled our reception service,
which saw tho appointment of throo The Friendship Supportsorvico was
new staff.
at the frontline of tho chollonge
facing oldor pooplo: tho rigours of a
Wo set up a now Digital Inclusion
lockdown massively exacorbatod
sorvico in 2021122 in tho faco olevor lonolinoss and isolation.
-incroasing"digitol by dofaultr,
challenges facing older people, We
appointod a Digitol Inclusion Projoct
16

.Ik:
,101rf'
or
¥V,
Dementia support
We held picnics for people with
dementia and their carers

Our services
(continued)
Wo had to manage the noods of
roforral lovgs, although these were
clionts and volunteers aliko, all of
showing signs of roturning to normal
whom were keen to resume contact by the end ol the year.
but with varying dogroes of
confidonco oround COVID. Tho toam
wos constontly baloncing sofoty and
risk with the benefits of social
contoct. Novortholoss, our 150
volunteers doliverod over 6,000
hours of friondship support, eithor by
phone or lace to lace, to nearly 400
clionts, proving to bo a lifolino for
poople oxporioncing isolotion and
lonolinoss.
'You
were always
there when
some others
weren't.,
Working i n portnorship with SAND
(Safo Agoing No Discrimination) ond
colloaguos at Ago UK Horoford &
Worcester we also piloted Reach, a
new friendship sorvice spocificolly
aimod at pooplo idontifying as
LGBTQ+ Wo hope to expond this
service in the coming yoar.
2021122 was very much a transition
Finally, our Community Navigation
yoar as we came out of tho
& Support sorvices, which includo
pandomic and sought to recovor our
our stalf li nkod to NHS toams such as sorvicos to pre-COVID lovols. overall
GP practices, gradually got back to
this was not only achiovod but
normal, alboit still with rostrictions
oxcoodod thanks to anothor
on access to NHS lacilities. The Care
remarkable ellort by our superb
Navigators in Tellord & Wreki n
team ol stall and volunteers, who
processod over 1,000 roforrols this
worked tirolossly to provido cortainty,
yoar, similar to pro-pondomic lovols,
socurity ond availability for local
with tho Toldoc Social Proscribing
older pooplo.
toam managing an additional 650.
In Ludlow, the Homo from Hospital
toam wore largoly unablo to attond
multi-discipli nary team meetings i n
porson, which did havo an impact on
18

IIIL.
Wellbeing
We cre(Jted new opportunities
and restarted existing octivities

















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This dosiro continuod throughout tho yoar with
new volunteers continually coming fonNard to
offor friendship ovor tho phono, moke garden
visits, go for walks with clients whon allowod to
do so andwork for our donated furniture shop in
Wollington.
Although tho avoilability of rolos has boon
limited to some oxtont, wo rocoivod now
onquirios on a regular basis andwo finishod tho
yoar with 275 onquirios and 116 newvolunteors
rocruited. This convorsion rate is actually higher
than we achieved in the years before the
pandemic: 4290 comparedwith 33010 in 2019120
and 2490 in 2018119.
As wo say over
yoar, our volunteers really aro
the liloblood o
our charity and wo romai n
i ncrodibly gratoful to tho numbor of people
proparod to givo their timo to us. It's a source of
immense pride for Age UK ShropshireTelford &
Wrokin.
21

Fundraising
£20,620
Age UK Shropshire Telford & Wrekin 15 a
local, independent, registered charity and
the donations we receive we use locally, to
SUPPOrt local Feople.
Last yoar was a difficult and challonging yocir for
fundraising and income goneration as many of
tho fundraisi ng ovents, activities wo had plannod
could not go ahead, duo to succossivo
lockdowns, and planning future ovonts bocamo
almost impossiblo.
raised by online
fundraising
£17,725
left to us in legacies
409
one off donation5
rece ived
However, that did not stop us trying and we
continued to fundraiso online with some success.
A number of staff and volunteors took up
Plotinum Challonges for us, i ncluding an opic
Land's End to John O'Groats bike rido undortokon
by ono of our bofrionding voluntoors Doan Sutor
and our Wollboing soNices managor Emma
Wilde. The intrepid pair completed the journey i n
12 days ond raisod ovor £13,000 for tho chority.
Strategic outcom e
Reducing tho risk of lonolinoss
and isolation
Optimising indopondenco
andwollboing
Well informod older pooplo
can assort their rights
Older poople's voicos heard
on sorvicos and issuos
22

Wo conti nued to build on our digital fundraisi ng,
making it easier for people to donate online, and
saw ovor £20,000 raised via onli no giving
plotforms. Our supportors, groups olso ran somo
onlino fundraisors and our North Shropshiro
Supportors croatod a lovoly colendar, which
raisod ovor £500 for us.
Wo appliod for moro grants than evor boforo,
approaching now fundors includi ng tho Armod
Forcos Covonant.
Our Wellington shop has gone from strength to
strength. despite lockdowns it continues to
provido a healthy surplus to put into our
charitablo activitios, as woll as holping tho
onvironmont by rocycling.
Although accessing grants ond trusts was moro
difficult than the first yoar of tho pondemic, wo
have had some good success and are
particularly grateful for the support we havo hod
from local town and parish councils towards our
activities.
As wo movo i nto tho coming year we aro looking
forword to bringi ng back some of our events, to
raiso money for us and, of course, to havo funl
Our new olfices will also provide a fantastic
opportunity to raiso our profilo and to incroaso
our i ncomo to support our older pooplo.
23

diroctly to tho full board of trustoos
Ago UK Shropshiro Tolford & Wrokin is at ovory mooting. The boord is now
a charity constitutod as a company
meeting face to face again but
limited by guarontoe (rogistorod
com mittoo mootings conti nuo to
charity number: 1090445, registered beon hold virtually to save costs and
company number: 042928961.
travol ti m o.
Ago UK Shropshiro Tolford & Wrokin is Wo currontly havo 60 mombers.
a brand partner ol the national Age
Thero is no momborship foo,
UK charity. Ago UK supports Ago UK
membors guarantoo to contributo on
Shropshire Tellord & Wrekin through
amount not exceeding £1 to the
its marketi ng and compaigning
assots of tho company in tho ovont
activities, and oflers advice and
of winding up.
support, including information ond
advico rosourcos. Our brond
Trustees sQ￿e Age UK Shropshire
partnorship agrooment with Ago UK Tolford & Wrokin as volunteers and
is under review at present and we
rocoivo no remuneration. Thoy como
aro taking part in convorsations ond from a varioty of backgrounds and
consultotion about what tho futuro
bring a wide range ol skills and
agreoment will look liko.
oxperionco to tho board including
undorstanding tho noods of oldor
Our now trusteos to tho board
people, and essontial businoss and
Gurbax Kaur, Dave Robson and
managomont oxportiso. Tho
Natalio Hoodloy, Roj Shori havo
trustoos havo ulti mato rosponsibility
sottlod woll into thoir rolos and
for directing tho affairs of the charity
another now co-optod trustoo Nicola and ensuring thot it is solvont, woll
Crosbyjoinod us in Docombor.
run, dolivoring public bonofit and
During this year Nick Renshaw stood
meeting the charitoblo objocts for
down as a co-opted trustee but is
which it has been ostablishod.
still happy to adviso tho board as ond
whon roquirod. Wo thank Nick for his Day to day operational decisions are
timo and com mitmont to tho charity. takon by tho Chief Executivo and tho
stoff of the organisation, within tho
The board moets a minimum of four
delogatod outhority conforrod by tho
timos a yoar. Thoro aro throo formal board. Tho board has a cloar schomo
committees; Finance & Audit,
of dologation, to clarify those
Sopiicos and Income &
authoritios, in lino with good
Communications. Each committoo is practice.
chairod by a trustoo who roports
24

A skills audit and full induction
cl to ostablish, support, undertoko or
process is in placo for all now
oxocute any charitablo trusts,
trustees and further ongoing training organisations or institutions formed
on the widor aspects of tho
for oll or any of tho objocts.
organisation and trustooship is
offforod on o regular basis to dovolop d) to ostoblish or acquiro subsidiary
trustees, skills and knowledge.
companies to assist or act as agents
for tho chority.
Our objocts aro sot out in our Articlos
of Association. Thoy exist to assist
older people who live i n Shropshire
andTolford & Wrekin who are in
need by roason of ill hoalth,
disability, fi nancial hordship, social
exclusion or other disadvantage.
o) to promote and carry out, or assist
in promoting and carrying out,
survoys, invostigations and rosoarch.
tl to arrango and provido for, orjoin
i n arranging and providing for, the
holding of oxhibitions, mootings,
locturos, closses and troining
coursos.
Our key activities aro also set out in
our Articles. Thoy aro:
a) to encourago, promoto and
organiso diroct sorvicos appropriate
to the noods of individual oldor
In sotting plans and prioritios for
aroas of work, tho trustoos of Ago UK
people or groups of older people and Shropshiro Tolford & Wrokin havo hod
If thought fit to mako roasonablo
cha rges for a ny services p rovi dod
duo regord to guidance from tho
horoundor.
Charity Commission on tho provision
of public bonofit. Charities aro
roquirod to oxamino thoir objocts
and activities to ensure that they
meet the public benefit requirement
and that their activitios demonstrate
and can measuro how thoy havo
dono this. Tho board roviow this
annually at thoirJuno mooting and
are satisfiod that our activitios still
moet tho public benefit
requirements. In particular, trustees
fool our ongoing pandomic rosponso
met this neod robustly.
b) to promote and orgoniso cc
operation in tho achiovoment of tho
objocts and to thot end to support,
join in with and co-oporate with
othor charities, voluntary bodios,
stotutory outhoritios and other
organisotions operating in
lurtherance ol the objects or of
similar charitable purposos and to
oxchango informotion and advico
with thom;
25

It is the policy of Ago UK Shropshiro
Tolford & Wrokin that trustoos
rogularly roviow all risks focod by the Suo Robson
charity, and have robust business
continuity plons in placo. This is an
David Boll
ongoing process which is ovorseon by
tho Finance & Audit Committoo.
Policies and systems are in place to
mitigato or losson any idontifiod
Zara Oliver
mojor risk and tho businoss
Daniel Bebbi ngton
continuity plon is rogulorly roviowod. Sal Hampson I
Duri ng the pandemic, robust risk
Gurbax Kaur
assossmonts and businoss continuity Dave Robson
plans hove boon in ploco, oversoon
Natalie Headley,
by tho boord.
Raj Shori
Nicola Crosby
Amarjit Bansi 4
Our trading company has romai nod Nick Renshaw5
dormont ogain this yoar but wo havo
not closod it i n cose we havo activity
which would roquiro such a
subsidiary.
Anno Wignall
Emma Dickonson
Hoathor Osborno
Gina Sponcer
Kevin Mooro
Christino Groonhalgh
Martin Brookes MBE
I resigned 12 October 2021
2 elÈYted J2 Ottober 2021
S co-opted 14 December 2 021
4resigned 21 June2021
5 resigned 27 January 2022
26

Anne
Wignall
I Sue
Robson
David
v[ y
Emma
Dickenson
I Zara
Oliver
Daniel
Bebbington
Gurbax
Kaur
Dave
Robson
Natal ie
Headley
Raj
Shori
l Nicda
Crosby
27

Totol Incoming Resources £2,812,397
Income from th￿tiO￿. Gifts ond Lw*5 £83.38413%1
Income from Fundroigng and Events £34,OZ711%1
Income from Gronts £1,487,226153%1
Inc(Kne from Clierit Fee5 £1,077,112138%1
Incorne from ketoil £99,98014%1
• Other Intome £16.38111%
Investrneni Income £14.28711%1
This year roprosonts a poriod of
nurturing and gontlo rocovory to
services ffollowing the COVID
pandemic and lockdowns.
£85,000, the now total for this
liability is £377,000.
Total income for 21122 was
£2,812,397.
A yoar of reducod growth of i ncomo
ofjust 0.5 010, this reflocts the
roduction in COVID support grants
that were one ollgrants in the
previous yoar. However, it is a gai n
nonotholoss and should bo
rocognisod as positivo in those
difficult timos.
Expenditure of £2,776,009 rose by
6010 rocognising tho i ncrease in
running sorvicos and National Living
Wago incroasos. 95010 of total
expenditure was spent on our
charitablo octivitios.
Thoroforo, wo managed to achigJo a
Our sorvice usors havo groduolly
surplus in funds of £155,387, in part
roturnod to our rolaunchod sorvicos
duo to tho gain of £85,000 from tho
such as Wollboing classos and
LG￿ and invostmont gain of
Domentia support sessions, and as 1 £33,999.
writo, aro bocoming moro popular os
each month passes.
Investments made an unrealised
gain of £33,999 (20121 gain of
£68,038).
Comparatively on tho previous yoar,
our furniture shop in Wollington
increased its salos by 98 %, and foo
incomo increased by 1390 roflecting
some normolity in footfall ond
confidoncolability to go outside
lollowing COVID.
The LGPS Defined Benefit Pension
Schemo, which was closod sovoral
yoars ago to current employees has,
In addition, our Local Govornmont
for two concurrent yoars, roducod i n
liability: in 2 1122 our liability
Ponsion Schome liability roduced by decroasod by £85,000, and £80,000
28







- 










- 












































- 







ostimatos that aro roasonablo and
prudont.
state whether applicable UK
Accounting Standards havo beon
followod, subject to any material
deportures disclosod and explainod
i n the financial statements, and
preparo tho financiol statomonts on
The trustees (who are also directors
tho going concern basis unloss it is
of Ago UK Shropshiro Tolford &
inoppropriate to presumo that tho
Wrekin for the purposos of company
charitable company will continue i n
low) oro responsiblo for preparing tho businoss.
trustees, report (incorporating the
stratogic report and diroctors, roport) Tho trusteos aro rosponsiblo for
and tho financial statomonts in
maintaining proper accounting
accordonco with applicable law and
rocords which disclose with
United Kingdom Accounting
roasonablo accuracy at ony timo tho
standards, i ncluding Financial
fi nancial position of tho charitoble
Roporting Standard 102: Tho
company and enable them to ensure
Financial Reporting Standard
thot tho finoncial statemonts comply
applicablo in tho UK and Republic of
with the Companios Act 2006. Thoy
Iroland (Unitod Kingdom Gonorally
aro olso rosponsiblo for safeguarding
Accepted Accou nti ng Practico).
tho assots of tho charitablo company
and honco for taking roasonablo
Company law roquiros tho trustoos to Stops for tho provention and
proparo financial statemonts for
detoction of froud and othor
oach finoncial yoar which givo a true irrogularitios.
and lairview olthe state olaffairs of
the charitable company and olthe
In so far as tho trustees ciro owaro:
incomo ond oxpondituro, olthe
there is no relevant audit
charitablo company for that poriod.
inlormation olwhich the charitable
In proparing thoso fi nancial
company's auditors aro unowaro.
stotomonts, the trustoos aro roquirod and
to:
the trustoes havo takon all steps
soloct suitablo accounting policios
thot thoy ought to havo takon to
and then apply them consistently.
mako themsolves aware of any
obsopio tho mothods and principlos rolovant audit i nformation and to
in tho Charitios SORP.
establish that the auditors are aware
mako judgomonts and occounting
of that information.
A rosolution will bo proposod at the
Annual General Meeting that Dyke
Yaxley Limitod bo r&appointod as
auditors lor tho onsuing yoar.
30

Tho trustoos aro rosponsiblo for tho
maintenance and intogrity of the
corporate and financial inlormation
includod on tho charitable
compony's wobsito. Logislation i n
tho Unitod Kingdom govorning tho
preparation and dissemination of
financial statomonts may diffor from
logislation in otherjurisdictions.
Sir Algornon Hober-Porcy KCVO
David Stacey Esq DL
Advocacy
QPM
AIYARD
Approved by the trustees on
13 Soptombor 2022 and signod on
thoir bohalf by:
Age UK Charity
Quality Standard
SGS
Sue Robson
Choir of Trustoo Board
A full sot of accounts can bo
obtainod from:
Gina Sponcor, Director of Finonco
t01743 233 123
e gina.spencor@agoukshv.org.uk
31

standards on Auditing (UK) IISAS
Wo have auditod the fi nancial
(UKII and opplicablo law. Our
stotomonts of Ago UK Shropshiro
responsibilities under those
Tolford & Wrokin Itho'charity'l for
stondards aro furthor doscribod in
the year ended 3 1 March 2022 which tho Audito¢s rosponsibilitios for tho
comprise of tho Stotomont of
audit of tho fi nanciol statomonts
Financial Activitios, tho Balanco
section of our report. We are
Shoot, tho Cash Now statomont and i ndopondont of tho Charity in
notes to the financial statements,
accordonco with tho othical
including o summary of significant
roquiromonts that aro relovant to our
accounting policies. The fi nancial
audit ol the financial statements i n
roporting Iramowork that has boon
tho UK, including tho FRC'S Ethical
applied in their preparation is
standard, and wo havo fulfillod our
applicablo law ond Unitod Kingdom
othor ethical rosponsibilitios i n
Accounting Standards, including
accordance with these requirements.
Financial Roporting Standard 102:
We boliovo thot tho audit ovidonco
The Financial Reporting Standard
wo havo obtainod is sufficient and
applicablo in tho UK and Ropublic of
appropriato to provido a basis for our
Iroland (Unitod Kingdom Gonerally
opinion.
Accopted Accou nti ng Practico).
In our opinion, tho financial
statomonts:
In auditing tho financiol statemonts
ive a truo ond fair viow of tho stato we havo concludod that tho trustoos,
the CharIt￿S affairs os ot 3 1 March uso of tho going concorn basis of
2022 and of its incoming rosourcos
accounting in the preparotion of tho
and applicotion of resources for the
finoncial statomonts is oppropriato.
year then ended;
Based on the work we have
have been properly prepared i n
perfformed, we have not identified
accordanco with United Kingdom
any matorial uncertointios rolating to
Gonorally Acceptod Accounting
ovonts or conditions that, individually
Practice.
or colloctivoly, moy cast significant
have boon prepa rod i n occordanco
doubt on tho charitls ability to
with tho roquiromonts of tho
continue as a going concorn for a
Companios Act 2006.
period of at loast twelvo months
from when the financial statements
are authorisod for issuo. Our
responsibilities and tho
rosponsibilitios of the trustoos with
Wo conducted our audit in
accordance with Intornational
32

rospoct to going concorn aro
described in tho rolevant soctions of
this report.
In our opinion, basod on tho work
undertaken in the course olthe
The othor informatiorp comprisos tho audit:
informotion included in tho trustoos,
the information given in tho
annual roport othor thon tho
trustoos, roport (incorporating tho
ri nancial statements and our
directors, report) for the financial
auditor's roport thoroon. Our opinion yoar for which tho financial
on tho fi nancial stotomonts does not statomonts aro proparod is
covor the other information and,
consistont with tho financial
except to the extent othenvise
statements. and
oxplicitly stotod in our roport, we do
tho trustoes, roport (i ncorporating
not express any form of ossuranco
the diroctors, roportl hovo beon
conclusion thoroon.
preparod in accordonco with
applicable legal requirements.
Our rosponsibility is to road the othor
information ond, in doing so,
considor whethor tho other
information is matorially inconsistont In tho light of tho knowlodgo and
with tho financial statomonts or our
understanding of tho Charity and its
knowledge obtainod in the courso of onvironmont obtainod in the courso
tho audit or othorwiso appoars to be
matorially misstatod. If wo idontify
of the audit, wo hovo not idontifiod
matorial misstatemonts in tho
such matorial inconsistencios or
apparont matorial misstatomonts,
trustees, annual report.
we are required to determine
whether this gives rise to a material
We havo nothing to roport in rospoct
misstatemont in tho financial
of tho following mattors in rolation to
which the Companios Act 2006
stotomonts thomsolvos. If, basod on roquiros us to roport to you if, in our
tho work wo havo porformod, wo
concludo that there is a material
opinion:
misstatomont of this other
adoquato accounting records havo
information, we aro roquirod to
not been kept or returns adequate
for our oudit havo not boon rocoivod
report that lact. We have nothing to from branches not visitod by us.
roport in this rogard.
tho fi nancial statoments aro not i n
agrooment with tho accounting
rocords and roturns.
33

cortain disclosuros of trustee
romuneration spocifiod by law aro
not made. or
wo havo not obtciined all the
inlormation and oxplanotions
necessary for tho purposes of our
audit
tho trustoos wero not ontitlod to
preparo tho fi nanciol statements i n
accordancowith tho small
Our objectives are to obtai n
roasonablo assurance about whethor
companies regime and take
tho financial stotomonts os a wholo
advantago of tho small companios,
aro freo from matorial misstatomont,
oxomption in proparing tho directors, whether due to Iraud or error, and to
roport and tako odvontago of tho
small companies exemption from
issuo an auditor's roport that
tho roquiremont to preporo a
includes our opinion. Roasonablo
strategic report.
assurance is a high lovol of
assurance, but is not a guarantee
thot an oudit conductod in
accordanco with ISAS (UK) will
As explai ned moro fully in tho
always dotoct o motorial
trusteos, rosponsibilitios statoment,
misstatomont whon it oxists.
tho trustoos aro rosponsiblo for the
Misstatomonts can arise from fraud
preparotion of the fi nancial
or orror and oro considorod material
statoments ond lor boing satisfiod
if, individually or in tho aggrogato,
thot thoy give a truo and fairviow,
thoy could reosonably bo oxpectod
and for such intornal control as thoy to influonco the oconomic docisions
detormino is nocossary to onoblo the ofusors token on tho bosis of thoso
preparation of financial statements
fi nancial statements.
that are Iree Irom material
misstatemont, whothor duo to fraud A furthor description of our
or orror.
rosponsibilitios for tho audit of tho
financial statoments is locatod on
tho Financial Roporting Council's
wobsito ot:
frc.org.uklauditorsresponsibilities
This description forms part ofour
auditor's report.
bosis of accounting unloss tho
trustoos oithor intond to liquidato tho
Charity or to cease operations, or
havo no roalistic altornative but to do
so.
In proparing the financial
stotomonts, tho trustoos aro
rosponsiblo for assessi ng the
Charity's ability to continue as a
goi ng concorn, disclosing, os
applicablo, mattors rolated to going
concorn and usi ng the goi ng concorn
34

limited to, tho Companios Act 2006
and UK tax logislation. Our tosts
included agreeing the financial
Wo design procoduros in li no with our Statoment disclosuros to undorlying
responsibilities, outlined above, to
supporting documontation and
detoct material misstotoments i n
onquirios with managoment.
rospoct of irrogularitios, including
fraud.
Thore aro inherent limitations in tho
audit procodu ros doscribod abovo
and, tho furthor removod non-
compliance with laws and
rogulations is from tho events and
transactions rofloctod in tho financial
stotoments, tho loss likoly wo would
become aware of it.
Tho oxtont to which ou r procodu ros
aro capablo of dotecting
irregularitios, i ncluding fraud is
detailed bolow:
Wo gainod an understanding of tho
logol and rogulatory framowork
applicablo to tho chority ond tho
industry in which it oporotos, and
considorod tho risk of acts by tho
charity that were contrary to
applicablo laws and regulations,
including fraud.
We did not idontify any key audit
mattors rolating to irroguloritios,
including fraud.
As in all our oudits, wo also
addressed the risk of management
ovorrido of intornal controls,
including tosting journals and
ovoluoting whothor thoro was
evidence ol bias by the trustees that
ropresonted a risk off matorial
misstatemont duo to fraud.
We designed audit procedures to
rospond to the risk, rocognising that
tho risk of not dotocting a matorial
misstatemont duo to fraud is highor
than tho risk of not detocting one
rosulting from orror, os froud may
involve deliborate concoalmont by,
for oxamplo, forgory or intontional
misrepresentations, or through
collusion.
This roport is mado solely to tho
Charity's membors, as a body, in
accordanco with Chaptor 3 of Port 16
of tho Companios Act 2006. Our
Wo focussod on laws cind rogulotions audit work has beon undertakon so
which could give riso to a matorial
that wo might stato to tho Charity's
misstatemont in tho financial
mombors thoso mattors wo aro
statomonts, i ncluding, but not
roquirod to stoto to thom i n an
35

auditor's roport and for no othor
purposo. To tho fullost oxtont
permitted by law, we do not accept
or assumo responsibility to anyone
othor than tho CharIt￿S membors as
a body, for our audit work, for this
report, or for the opinions we have
fo rm od.
-&JiJ
Llb
Mr lan Walsh
Sonior Statutory Auditor
For and on bohalf of Dyko Yaxloy
Limitod
Chartered Accountants
statutory Auditor
l Brassey Road
Old Potts Way
Shrowsbury
Datod 29 Soptombor 2022
er
Fundraising
A bake sale raised funds to
support local older people
36

TSB Local Charity Portnorship
Uffington Villago Hall
University Centro Shrowsbury
Various local Town ond Parish
Councils
Wellington Cottago Caro Trust
Welshpool Livestock Salos
Wrokin Housing Group
Various local Town and Parish
Councils
Ago UK
Arnold Clark Community Fund
Bridgnorth Golf Club
Castlefiolds Doy Contre
Chorry Cottago Camping
Co-op Com munity Fund
Corbott Fub Lunch Club
DENSO Manufacturing
Dunhill Modical Trust
E.On
Ellesmore Coll40
Emma Wildo and Doon Sutor
Farmstead Care Home
Fielder Ltd.
Frizes Leasowe Reside nts Fu nd
Gemmipops Designs
Howdon Joinery
Mosonic Charitable Foundation
Millichopo Foundation
Mooro Kingston Smith
Montford Pub Lunch Club
North Shropshiro Supportors Group
Pavors Charitablo Foundation
Salop Loisuro
Shrewsbury Supportors Group
Shrewsbury Walki ng Football Club
ICS Shropshire, Tolford & Wrokin
Shropshiro Council
Snedshill & District Ovor 60's Group
Telford & Wrekin Council
The Lady Forostor Trust
Thoro aro so many individual donors
and fundraisers of whom thore aro
too many to namo. This i ncludos all
of tho Platinum Challongors who
gave timo and effort to tako on
physical challongos to roiso funds to
support our 70th Birthday Appeal.
We thonkyou all so muchl
Our approach is to bo logol, opon,
honost and rospoctful in all our
fundraising activities, We do not
ongogo in fundraising that might
involve unroasonablo intrusion on a
porson's privacy or is unroasonably
persistent. Funds raised lor a
particular activity oro usod for that
activity and out occounting systom is
designod to provide for this through
a system ol accounts for restricted
funds. Ago UK Shropshiro Tolford &
Wrokin doos not sharo its contact
datobaso with third partios ond does
not uso froelanco fundroisors.
37

AGE UK SHROPSHIRE TELFORD & WREKIN
STATEMENT OF FINANCIAL ACTIVITI
INCLUOING INCOME AND EXPENDITVRE ACCOUN
FOR THE YEAR ENDED 31 MARCH 2022
Unre8trlcled
Funds
Restrlcted
Funds
Notes
Totsl 2022
Totsl 2021
Income
Drnab"ons, Gsfts & Legacies
Fundraising and Events
46,858
34,027
36,528
83.384
34.027
70,235
68.173
Ineome from charIta￿e aets"vits"es
Grants
551,637
935,589
1,487.226
1,597,881
Client Fees ILNing Well, Diamond
Dementia & Help
Home)
1,054,399
22.713
1.077.112
949,496
Income from other tradin
Retsil Income
Other Income
aCtiv￿eS
99,980
6,02T
99.980
16,381
50,550
47.083
10.354
Investm
12
14,287
14.287
13.870
Total Incom
1,807,21S
I.OOS,182
2,812,397
2,797.288
Ex
ndltur•
Fundraising trading.. costs of
fundraising and retsil
131,586
131,586
185,916
CharilabLg aclivili8$
1,650,118
994,305
2,644,423
2.432,522
Totsl exPendI￿rn
1,781.704
994,305
2,776,009
2,618,438
Gains I Ilossesl on investment assets
33.999
33.999
68.038
Nel In¢omellexpenditurel before
other re￿nised gains and losses
59,510
10,8TI
70,387
246,886
Transfers between ftJnd5
Actuarial gain￿(loSses) on defined
benefil pension scheme
(31,911)
31,911
85.0
85,000
113,C￿0
Net movement ￿ funds
112.599
42,788
155,387
359.888
Total funds brought fowdrd
983,054
370.840
1,353,894
Totsl fvnds carried forward
1,095,653
413,628
1,509,281
1,353,894
The statement of financbal activrt*s indudes all gains and losses recognised in the year.
38

AGE UK SHROPSHIRE TELFORD & WREKIN
BALANCE SHEET AS AT 31 MARCH 2022
NOTES
2022
2021
FIXEO ASSETS
Tangible Assets
Investments
34.107
436.253
42.135
402,254
TOTAL FIXED ASSETS
470.360
444.389
CURRENT ASSETS
Stocks
Debtors
Cash a18ank and in Hand
17,424
229,000
1.386,506
26,120
134,209
1,350,264
TALC
RRENT
SET
1.632,930
1,510,593
LIABILITIES
Creditors Amounts Falling Due
Within One Year
217,009
769.088
cu
NT
1,415.921
1.341.505
TOTAL
ETS LE
RRENT LIABILITIE
1.886.281
1.785.894
Défined Benéfrt Pension LIa￿lty
17
377.OCK)
432.C(iO
TOTAL NET ASSETS
1.509.281
1.353,894
THE FUNDS OF THE CHARITY
Designated Funds
Unreslncled Funds
812.268
283.385
729.199
253.855
Totsl Unrestricted Funds
1.095.653
983.054
Restncled Funds
413.628
370.840
1.509.281
1,353.894
These financial slalements have been p￿pared in accordan￿ with the provisi￿S applicable lo companies subject
to the small companies regime within Parl 15 of the Companies Act 2006.
The Financ￿1 Statements were approved by the Board of Trustee5 on 13th Selpember 2022 and signed on their
behatf by
Sue Robson
Chair
39

E UK SHROPSHIRE TELFORD & WREKIN
STATEMENT OF CASH FLOWS FOR THE YEAR ENDED 31 MARCH 2022
2022
2021
Cash flows from opefating actNities:
16
38,466
217.401
Cash flows from investing aclivities
Interest Income
Purchase of tangible fixed assets
14,287
116,512)
13.870
122.836)
Net cash provided by lused in) Investlng actlvltl88
{2,225)
18.966)
Increa￿ (decrease) In cash and cash equlvalents In the year
36,241
208,435
Cash and cash equFvalents at the beginning of the year
1,350,264
1,141.829
Cash and rash equivalents at the end of the year
1,386,506
1,350,264

AGE UK SHROPSHIRE TELFORD & WREKI
OTES TO THE ACCOUNTS FOR THE YEAR ENDED 31 MARCH 2022
ACCOUNTING POLICIES
a Basis ol preparation
The accounts have been prepared in accordance with the chariws goveming document, Ihe Charities
Act 2011 and 'Accounting and Reporting by Charrlies: Statement of Recommended Prathce applicable
to charities preparing their accounls in accordance wth the Financial Reporting Standard applicable in
the UK and Republic of Ireland (FRS 1021. {as amended for accounting periods commencing from 1
January 2019). The charity is a Publ￿ Benefit Entrty as defined by FRS 102
The accounls are prepared in 51eding, which is the ￿n¢t￿n81 currency of the charty. Monetary ami)unts
in these financial statements are rounded to the nearest £.
The Chanty meets the definition of a public benefft enlrty under FRS102. Assets and liabilities are
Inrtially recognised at histor￿1 c05t or transact￿￿ value unle55 Other￿se stated in the relevant
accountsng policy note.
b Incorne recognition pol￿￿5
Ilems of incorne are recognised and induded in the accounts when all of the following criteria are met".
The charity has entitlement to Ihe furKIs'.
* any perfomance condrtions attached to the ttem{s} of income have been mel or are fully within the
control of the charily.
. there is sufficient certainty that re￿ipl of incx)me is considered probable.. and
. Ihe amounl can be measured reliably.
For legacies. entitlement 15 taken a5 the earl￿r of..
. the dale on which the chaity is aware that probate has been granted.
. the estate has been finalised and notificati￿ has been made by the executor(s) lo the charity that a
distn"buts'on will be made.. or
' when a distribution is received from the estate.
Receipt of a legacy. in whole Of in part, is only conshdered Pfobable when the amount can be measured
reliably and the chanly has been notrfied of the executols intent￿n to make a distnbution. Where
legacies have been nots'fied to the charity. or the charity is aware of the granting of probate. and the
criteria for income fecognition have not been met, then the legacy is Irealed as a conlingent asset and
disclosed rf material.
Income is deferred where it rèlates to futurè periods.
Donated services and facilrties
Donated servbces or faolitses are recognised as income vknen Ihe chanty has control over the item, any
conditions associated with the donatèd item have been met. the receipt of e¢onom¢c benÈfrt from the
use of the charity of the item is probable and that ecor￿MiC benefit can be measured reliably. On
receipt. donated services and facilities are fecognised on the ba￿S of the value of the gift to the charity
hich is the amount the charity would have been willing to pay lo obtain services or facililies of
equNalent economic benefit on the open market., a corresponding amount is then recognised in
expenditure in the period of receipt.
No amount is induded the Financial Statements for volunteer lime in line with the SORP IFF
1021. Further detail 15 given in the Trustees Annual ReFort,
41

AGE UK SHROPSHIRE TELFORD & WREKIN
NOTES TO THE ACCOUNTS FOR THE YEAR ENDED 31 MARCH 2022 CONTINUED
ACCOUNTING POLICIES
CONTINUED
d Grants, Including grants for the purchase of fixed assets, are recognised in full in the Statement of
Financial Activities in the ￿ar in bthich they relate.
Restr￿ed funds are to be used for specrfied purposes as laid down by the donor. Expenditure. wh￿h
meets these crrteria, is identified lo the fund.
f Unrestricted funds are donatTrons and other income receNed or generated for the objed5 Of the chanty
wrthoul further specffjied purpose and are available as general funds.
g Designated fvnds a￿ unrestricted funds eamiarked by the twstees for parts¢ular purposes.
h Staff Costs are allocated to adivrtps on the basis of ts'me spent M those actNrties.
i Support Costs of the charty relate to the costs of running the chanty and indude any costs whith
cannot be specifically identrfied lo another expenditure classrfication. These have been all¢xaled to the
relevant ath'vty they support on a per caprta basis.
J Costs of raising funds indude the employee costs of the Head of Income Generation. Fundraising
Assistant as well as the direct costs of staging events. volunleers expenses. retail managers and an
allocatron of overheads.
k Investments held as fixed assets are re-valued al rn￿-market value at the balance sheet date and the
gain or bss taken to the Statement of Financial Actsvrties.
l Tangible fixed assets are stated at cost less dep￿￿alK)n. Deprec￿liOn is provided at the follo￿n9
Furniture and Fittlngs
Office Equipment
Motor Vehicles
33 % Stra￿ht Ilnè
33 % straight line
25 % reducing balance
Impaimenl of fixed assets
At each ￿p0￿"ng date, Ihe chafrty reviews the carrying amounts of rts tangible assels to detemine
whether there Is any Indication thal those assets have suffered an impairment loss. If any such
indication exists. the recoverable amount of the asset is estimated in order to delemine the extent of
the impaim)ent loss Irf any).
m Stock is induded at the lower of cost or net realisable value. Oonaled rtems of stock are recognised on
receipt al fair value which is the amount the chanty would have been wlling lo pay for the items on an
open market.
n Rentals payable under operating feases. including any lease incentives received, are charged to
income on a straight line basis.
The charty onty has financial assets and liabilittes of a kind that qualfy as l)asic financial instruments.
Basic financial instruments are Initially recognised at transaction value and subsequently measured al
settlement value.
42

AGE UK SHROPSHIRE TELFORD & WREKI
NOTES TO THE ACCOUNTS FOR THE YEAR ENDED 31 MARCH 2022 CONTINUED
ACCOUNTING POLICIES
CONTINUED
p Trade and other debtors are reccgnised at the setfjemenl amount due after any trade discount offered.
Prepayments a￿ valued at the amount prepaid after taking account of any Irade discounls due.
q Cash at bank and cash in h8nd include cash and short lemi highly INuid investments a short
maturity of three months or less from the date of acquisrtion or opening of the deposrt or similar
account.
Creditors and provisions are fecognised where the charity has a present obligalion resvlling from a past
event that will probably result in the transfer of funds lo a third paty and the amount due to settle thè
obligation be measured or estimated reliably. Creditors and provisions are nornally recognised at
their settlement amount after allowing for any trade discount due.
2 TOTAL EXPENDITURE
20
021
Chanlable Aclivities
Restncted Funds
Staff Costs
Travel
Grants
Premises Costs
Support costs
Ovetheads and prciect running ￿515
559,830
13,056
185,753
33,586
111,g73
90,107
518,626
4,411
208.811
29,458
130,631
60,743
994,305
952.680
Unrestr￿ed Funds
Stsff Costs
Travel
Premises Costs
Support costs
Ovetheads and prqect running costs
1.369,858
88,967
82,512
1120,014)
217.311
1.247.866
63,631
69,791
1154,6851
241,520
1.638.634
1.468.123
Totsl Charrtable Activities excludin9 Governance Costs
2,632,939
2,420,803
Costs of raising funds
Retsil Costs
Stsffing
Premises and overheaij costs
Travel
Support costs
Income Generakn'on Team Onduding support costs)
44,600
28,245
2.242
8.040
48,459
50,879
45,788
1.547
14,293
73.409
131,586
185916
43

AGE UK SHROPSHIRE TELFORD & WREKIN
NOTES TO THE ACCOUNTS FOR THE YEAR ENDED 31 MARCH 2022 CONTINUED
2 TOTAL EXPENOITURE
CONTINUED
2022
2021
Governance
Travel
Audit
11,484
11,719
Totsl Expenditure
2,776,009
2.618,438
Expenditure indudes:
Audit fees
Depreciation on tangible fixed assets
11,484
24,540
11,719
19,226
44

AGE UK SHROPSHIRE TELFORD & WREKIN
NOTES TO THE ACCOUNTS FOR THE YEAR ENDED 31 MARCH 2022 CONTINUED
3 COMPARATIVES FOR THE STATEMENT OF FINANCIAL ACTIVITIES
Unre8trlcted
Fund8 2021
Restrlcted
Funds 2021
Totsl 2021
Incomg
Donations. Gifts & Legacies
Fundraising and Event5
50.911
67.973
19.324
200
70.235
68.173
come from charitable activib'e
Grants
Clienl Fees (Living Well. Diamond Dements'a & Help
Home)
610.067
987.814
1,597.881
950.049
1553)
949.496
Income from ol
Retail Sncome
Other Income
ertr
din
activ
50.550
26,986
50,550
47,083
20.097
Investment
13.870
13,870
Total Income
1,770.406
1,026,882
2,797,288
itu
Fundraising tradin9.' costs of fundrai&ng and retail
185,916
185,916
Chantable activities
1,479.842
952.680
2.432.522
Total expendlture
1,665,75B
952,680
2,618,438
Gains I Ilossesl on investment assets
68.038
68.038
Net Incomellexpendrture) betore other recognised gains
and losses
172,686
74,202
246,888
Transfers between funds
Actuarial gainsl(losses) on defined benefrt perwn
scheme
2.404
(2.404)
113,000
113,000
Net movement in funds
288.090
71,798
359,888
Totsl fvnds broughi forward
694.964
299,042
994.006
Total fvnds carried fO￿￿rd
983,054
370,840
1,353,894
45

AGE UK SHROPSHIRE TELFORD & WREKIN
NOTES TO THE ACCOUNTS FOR THE YEAR ENDED 31 MARCH 2022 CONTINUED
4 TANGIBLE FIXED ASSETS
Furnlture
and
Fixtures
Offlce
Equipment
Motor
Vehicles
Total
Cos
As at 1 Apnl 2021
Additions
Disposals
As al 31 March 2022
73,377
16.512
20.344
66.000
159.721
16.512
89.889
20.344
66,000
176.233
reclatlon
As al 1 April 2021
Depreciatk)n for Year
Disposals
As al 31 March 2022
42,486
21.548
18,511
640
56,589
2,352
117.586
24,540
64.034
19,151
58,941
142.126
Nèt Book Valua a131 March 2022
25,855
1.193
7,059
34,107
Net Book V lue
t31Mar
21
30,891
1,833
9.411
42.135
S INVESTMENTS
Quoted Investments:.
2022
202
Market Value at 1 April 2021
InC￿aSe (decrease) in market value
402,253
33,999
334,215
68,038
Market Value as al 31 March 2022
436.252
402,253
Investments at cost
244.000
244,000
Unllsted Investmonts:.
2022
2021
Age UK STW Trading Ltd
TOTAL
436,253
402,254
46

AGE UK
HROPSHIRE TELFORD & WREKIN
NOTES TO THE ACCOiINTS FOR THE YEAR ENDED 31 MARCH 2022 CONTINUED
S INVESTMENTS
CONTINUED
The charity holds more than 20% of the share capital of the following companies..
Country of reglslratlon or
incorporatlon
Share8
Id%
Subsldlary undortoklngs
Class
Age UK STW Trading Lld
Engla￿ and Wabs
Ordinary
The aggregate amount of capital and resefves and the resu￿$ of these undertaklngs for the last relevant
financial year were as follows..
Prfnclpal
aetlvlty
Capltal and rn80r¥o8
2022
PiollV110881 lor the year
2022
Insurance
commission
Ag8 UK STW Trading Ltd
Thè flnanclal performance ol the sub8ldlary Is a8 follows:
2022
2021
Summary profit and loss account
Tufnover
Gross Prof
Admlnistrattve expenses
Profil for Ihe year
Aggregate amount of capilal and reseNes
The subsidiary company had ceased to trade as al 31 Marth 2018.
6 DEBTORS
2022
2021
Help @ Home Client Fees Outstsnding
Other Debtors
Amounts owed by group undertakings
229.CQO
134.209
229.CQO
134.209
7 CREDIT
One Year
(Amounts Falling Duo Within
022
2021
Trade creditor5
Staff Costs
Other Credrtors and Accfuals
Deferred income
7,623
98.455
20,289
90,642
10.491
89.315
49.282
20.000
217,009
169.088
Induded in deferred income is a grant payment from The mason￿ Chanlabfe Foundation.
47

Pen54an R2seTre In EcC￿￿rKe FRS102- Relrempnl benefit5, Ihe liabthty altr*L*tabbE to pen5bJn gcheme5 BS D ￿dUd￿J￿ of I￿al fijnds
No de¥yn8rk)D of kntjslt) meetfuluTe (X)mm￿r￿ts gt ¥heel date l¥ In ps Aye UK Shrop5￿ TelliNd & Wrekin a￿￿￿te¥ thgt
these comm1bn￿lS wi* b• cash Ikrws ènrt ¢W 10 regulat w) ￿￿n01 ¥￿Uat￿$ w waied
29.731
114fy)
IJ719T
t53 153
47.712
11.4BI
63.811
10.178
12.0¢2
41.ojl
.IF
15.019
5.7J7
52,675
S1,￿3
,412
17.287
LPwlffj T*lt
43.171
.51
31.7
21.2SI
gJ.079
n* 5wsfrfrwh
t4.
rt(yTu¢J
IOY.¥T
4riJ
.G70
ZH14
d1.63V
31,278
•7
2.7
24.431
22.f41
wips
179.(
.010
29.154
IT94
5T,a17
.127
11.249
12.414
52
4.7$1
14.223
413.a2•
7.FT6
2Y.WI
J74 E•J
1s.co)
8.572
15.0
.872
IT t*￿M*￿str¥
27.>71
lthlc
14).W)
12JgOI1
24.073
4J.112
812Jl8
729.1
I￿,74?
s,w,
83.1V
14KS.ODI
91.3>)
i*.sn
1107.¢fy>1
561.
1,757,215
17DI.T
P1.9111
1 472.8
1492 W)1
4J.OJO
1)7F.OLIII
t,W.215
I tw.6s)
TWIF
1.ts3
2.812.X7
1770,1
Fwther det41* u *> Lhepuw ofthe fvrth c•n te fmo th Ihe anrwai
The Ic•N*iy D)com li totsl gLmmmenl fwthr*. OWEI l*e varth$ 8fv)wn abm."
175.5
277.f
l OQ.02J
111J.756
1.241 Stsj
l Ql.219
S1J￿￿1 v8Th1￿* 8rta1rt￿t1ty0 ￿ cly4K￿lI wnts ￿n.1f0￿￿￿9 as wev as ttte wlrter cw11￿ tra￿fe￿att
the ChnKal CommissKffimo GroLV kn Telord Wrekin COL￿1 aThJ ie8uKe¢J hi an ¥Krnase m fvndmg, wt of r&alxs attnbjiatle b) Co¥id.19
ants 1¥htha￿ mn-Fer￿rM1y
19Z252
1SU.2SJ
48

AGE UK SHROPSHIRE TELFORD & WREKIN
NOTE
THE ACCO
NTS FOR THE YEAR ENDED 31 MARCH 2022 CONTINUED
9 ANALYSIS OF NET ASSETS BETWEEN FUNDS
Tanglble
Quoted
Fixed Assets Investmenls
Net Current
Assets
Provisions
Totsl
Restncted Funds
413,628
413,628
un￿strICted Funds
34.107
436,253
1.002,293
(377,000}
377.000
1,095.653
34.107
436,253
1.415.921
1,509.281
10 TRUSTEES REMUNERATION AND EXPENSES
The Trustees are not remunerated. During the year O {2021' 01 Iruslees were reimbursed travel expenses
of £Nil12021.' £NIll Also an additional £NIl was repaid to tnJslees for expenses occurred during the
volunleer advocate rde12021_ £Nil).
11 STAFF
The average monthly headcount was 234 staff (2021.. 228) and the numter of full ts'me equivalent
employees linduding casual and part time staff) al the ￿ar end was made up as lollows.'-
2022
021
Chief Officer
Administration Staff
Project Staff - includes core staff
Home Support Workers
42
36
40
35
86
83
2022
2021
Salaries and Wages
Social Security Costs
Employers Pension Costs
Staff training
1.834.832
63,499
109,583
14,953
1,747.045
44.121
95.244
4,550
2.022,867
1,890.960
No member of slaff received in excess of £60,￿0 in emoluments during the year.
The key management personnel comprise of the Chief Executsve Officer. Director of Operations and
Director of Finance lthose total employee benefits were £140.265 {2021: £140,883).
49

AGE UK SHROPSHIRE TELFORD & WREKIN
NOTES T
THE ACCO
NT
FOR THE YEAR ENDED
1 MARCH 2022 CONTIN
ED
12 INVESTMENT INCOME
2022
2021
DIV￿endS and Inleresl on Listed Investments
Inlerest on Cash Deposits
11,995
2.292
7,558
6.312
14,287
13,870
13 LEGAL STATUS OF CHARrrY
The Chanty is a Company Limited by Guarantee and has no Share Caprtal. The liabilty of each member.
in Ihe event of winding up. is limited to £1_
14 FINANCIAL COMMITMENTS
At 31 March 2022, the charity had total commitments uTrSer non cancelable operating leases as delailed
below".
022
202
operab.ng leases which expire..
Within one year
Be￿een two and five years
30,715
37,785
14.959
20,892
68,500
35.851
The main lease expired in September 2020. A new lease effective from 1 April 2022 has been suned in
relat￿n to the new Bellstone property.
15 CORPORATION TAX
The charrty 15 exempt from corporation tax on income and gains to the extent that these are applied to ils
charitable objects: in accordance with Part 11 of the Corporation Taxes Act 2010
16 RECONCIUATION OF NET MOVEMENT IN FUNDS TO NET CASH FLOW FROM OPERATING ACTIVITIES
2022
2021
Nel movemenl in funds
Add back depreciatson charge
Deduct interest Income shown in investing actNities
Deduct gainsl Add losses on investment
Decreasel{increase) in stock
Oecrea5ellincreasel in debtors
Increaselldecreasel in credilors
Increaselldecreasel in pension fund defi¢it
155.387
24,539
114,2871
133,999}
8,696
194,791)
47,921
Iss.000)
359.888
19.225
{13.8701
{68,0381
37
{24.1701
24,329
{80.0001
Net ca¥h provided by operating actlvltles
38,466
217,401
50

AGE UK SHROPSHIRE TELFORD & WREKIN
NOTES TO THE ACCOUNTS FOR THE YEAR ENDED 31 MARCH 2022 CONTINUED
17 PENSIONS
The chanty operates a defined benefrt pension scheme. The most recent acluarial valuatton was 31
March 2022.
2022
2021
Employerfs Contribut￿nS
Employees. contributions
4.876
3,766
5,543
4.265
Total contributions
8.642
9,808
2022
2021
Princlpal actuarial assumptions
Rate of increase in salaries
Rate of increase for pensions in payment
Discount rale for scheme liabilrtes
Inflation a55umptsons
4.75
3.60
2.80
3.50
3.95
2.80
2.10
2.70
The current mortalty assumptsons include sufficient allowance for future improvements in mortalrty
rates.
The assumed life expectations on retirement age 65 are:
2022
Years
2021
Years
Retiring today
-males
-Females
Retiring in 20 years
-males
-Females
22.9
25.1
22.9
25.0
24.1
26.7
24.2
26.6
The charitys share of the assets and liabilib'es in the Scheme and the expeded rates of retum were..
2022
2022
2021
2021
Expected
retum
Expected
retum
Falr Valuo
Falr Value
Equits'es
Other bonds
Property
Cashlliquidty
Other
1,134.000
423,000
83.000
38.000
562.000
49.3
20.7
1,078.000
453,000
83,000
7.000
567,000
18.9
25.1
25.9
Total markel value of assets
Present value of benefit obligations
2,240.000
2,617.000
2,188.000
2,620.000
Net pension asset I (liability)
377,000
432.CKJO
51

AGE UK SHROPSHIRE TELFORD & WREKIN
NOTES TO THE ACCOUNTS FOR THE YEAR ENDED 31 MARCH 2022 CONTINUED
17 PENSIONS
CONTINUED
Oporatlng costs and Income recogn18ed In the statement of financlal actlvltle8
2022
2021
Financial expenditurol(income)
Interest on pension 5iabilities
Interest on plan assets
53.000
45,000
56,000
44,000
8.000
12,000
Other expenditurellincome)
Current setvkce Gost
27.000
27,000
Total operatlng chargel{In¢ome)
35.000
39,000
Actuarial gains and losses included in Iho $tatem9nt of other cornprehensivo income
2022
2021
Remeagurements
-Assels
-Liabilities
1105.000)
20.000
1320,0001
207,000
85,000
113,000
Movements in tho present value of doflned benefit obllgalion8:
2022
2021
Opening defined benefit obligations
Current service cost
Interest cost
Contributrons by employEes
Past Service Cost (Gain)
Remeasvrement {gainiiloss on assumptions
Remeasurement experience gainl{lossi
Benefits paid
(2,620.0001
(27,13001
(53.0001
14.000)
{2.387,000}
{27,000}
(56,000>
14,000>
(13.000)
17.0001
107.1300
{257,000
50,000
61,000
2.617.000
2.620,000
52

GE
SHROPSHIRE TELFORD & WREK
NOTES TO THE ACCOUNTS FOR THE YEAR ENDED 31 MARCH 2022 CONTINUED
17 PENSIONS
CONTINUED
Movements In tho fair valuo of th8 charitys shar8 of scheme assots:
2022
021
Openiryj fair value of scheme assets
Intere51 on plan assets
Remeasufemenls
Contributions by employers
Contrilxtlions by employees
Benefits paid
2,188,000
45,000
105,000
1.875.000
44.000
320.000
6.000
4.000
61.000
4,000
107,000
2.240,000
2,188,000
Hlstory of ex￿￿Once galn8 and10s888:
2022
2021
Present value of defined benefit obligations
Fair value of share of scheme assets
12.617,OWI
2.240,0fy)
12.620,000>
2,188.000
Surplusl Ideficiti
377,lJOO
432.000
Cluring the year Shfopshife Partners in Care Ltd, of which Susan Robson (Chairl Is a director prov￿ed services
lo Age UK Shropshire Telford & Wrekin of £1,15112021. £2161. Outstsnding as al 31 Mafch 2022 was £75
12021-. £Nill due lo Shropshire Partners in Care Ltd.
The￿ were no other transactions or crtrtstsnding balances with related parties as at 31 March 2022.
53

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Room 50 Holona Lano House
20 Hamlet Rood
Ludlow
SY8 2NP
t 01584 878 046
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