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2023-03-31-accounts

TRUSTEES' ANNUAL REPORT AND FINANCIAL STATEMENTS

FOR THE YEAR ENDED 31 MARCH 2023

Table of Contents

CHAIR’S REPORT 1
TRUSTEES’ ANNUAL REPORT FOR THE YEAR ENDED 31 MARCH 2023 2
1.
REFERENCE AND ADMINISTRATIVE DETAILS		 2
2.
STRUCTURE, MANAGEMENT AND GOVERNANCE		 3
3.
OBJECTS, AIMS AND ACTIVITIES		 4
4.
ACHIEVEMENT AND PERFORMANCE		 5
5.
FINANCIAL REVIEW		 10
6.
FUTURE PLANS		 11
7.
STATEMENT OF TRUSTEES RESPONSIBILITIES		 11
INDEPENDENT EXAMINER’S REPORT TO THE TRUSTEES OF THE FAMILY HAVEN 13
STATEMENT OF FINANCIAL ACTIVITIES 14
BALANCE SHEET 15
NOTES TO THE FINANCIAL STATEMENTS 16

The Family Haven is a charitable company, limited by guarantee Registered in England. Company No. 4247872 Registered as a Charity in England and Wales No. 1088622

31 Spa Road, Gloucester, GL1 1UY.

www.thefamilyhaven.com

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THE FAMILY HAVEN

CHAIR’S REPORT

YEAR ENDED 31 MARCH 2023

CHAIR’S REPORT

As The Family Haven enters its 35[ th ] year of providing services to families with children under five who find themselves in difficult circumstances in Gloucester, the recovery from the pandemic continues. Our ongoing provision of much-needed care to vulnerable clients has flourished and several pilot services have been evaluated. The lessons learnt from these have been implemented in our overall provision of services and new pilot schemes are being planned for the coming years.

There have been other challenges in the last year. The principal one is the national shortage of qualified nursery nurses. Some nurseries have been forced to close because they have been unable to recruit staff. At times, The Family Haven has not been able to operate at its optimum due to this shortage and time and effort has been put into recruiting of staff with the level of qualification required. All the staff have pulled together in an effort to reduce the impact of the shortage to provide the fullest service possible. Unfortunately, this national shortage continues into the following year.

The planned major repairs and improvements to the building in Spa Road have also been delayed by shortages in the building industry. This means that improvements to the environmental impact have not taken place but still stand as a major commitment from the trustees.

As in recent years, obtaining funding for services is an ongoing challenge. The partnership with Prosser Knowles and the support of many firms by way of finance or volunteer days is greatly appreciated. Individual donations and events, such as the Colesborne Garden Snowdrop Teas, provided 3% of the annual income. Our fundraiser has invested time and effort in building relationships with the major national grant providing trusts in order to stabilise the longer-term funding of the charity.

Ryan Miessner stood down as Chairman in December 2022 because of work commitments and we express our thanks to him for his efforts over the last few years.

Alistair Holyhead Chair of the Trustees

28 / 11 / 2023

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THE FAMILY HAVEN

TRUSTEES’ ANNUAL REPORT FOR THE YEAR ENDED 31 MARCH 2023

(including the directors' report)

The trustees present their report and the unaudited financial statements for the year ended 31 March 2023. Included within the trustees’ report is the directors’ report as required by company law.

The financial statements comply with current statutory requirements, the memorandum and articles of association and the Statement of Recommended Practice - Accounting and Reporting by Charities: SORP applicable to charities preparing their accounts in accordance with FRS 102.

1. REFERENCE AND ADMINISTRATIVE DETAILS

Company number: 4247872 Registered charity number:1088622

Address and Registered Office: 31 Spa Road, Gloucester, GL1 1UY

Trustees: Chair Alistair Holyhead Deputy Chair Asya Pandor (Resigned 15 November 2023) Treasurer Gerald Holyhead Other trustees: John Orchard Ryan Miessner (Resigned 19 December 2022) Richard Baker (Resigned 18 October 2023) Gemma Madle (Resigned 15 February 2023) Gillian Hewlett (Resigned 19 November 2022) Hannah Layton (Resigned 19 October 2022) Thomas Longley (Appointed 7 June 2023)

Trustees are also directors for the purposes of company law.

Company Secretary Gerald Holyhead Day Centre Manager Lucy Pearce Nursery Manager Helen Jackson Bankers CAF Bank Ltd, 25 Kings Hill Avenue, Kings Hill, West Malling, Kent, ME19 4JQ Independent examiner Kate Adderley CA Third Sector Accountancy Limited Holyoake House, Hanover Street, Manchester, M60 0AS

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2. STRUCTURE, MANAGEMENT AND GOVERNANCE

Nature of Governing Document

The Family Haven is a private registered charitable company limited by guarantee, with no share capital, incorporated on 6 July 2001 and governed by its Memorandum and Articles of association.

Members

Each member undertakes to pay an amount not exceeding £1.00 towards liabilities in the event of the charity being dissolved.

There are three classes of members as follows:

Management

The policies and general management of the affairs of the Family Haven are directed by Trustees, one third of who retire each year by rotation, but are eligible for re-election. Trustees meet each month.

The day-to-day management of The Family Haven is carried out by the managers of the Day Centre and the Nursery.

The Trustees affirm their maintenance of and commitment to safeguarding children, health and safety and anti-bullying policies.

Recruitment and Appointment of Trustees

Trustees are recruited with a view to diversity, sound experience in a related field or professional expertise in a relevant area. Advertisements are regularly placed with agencies who specialise in the identification of suitable candidates.

Such candidates are given first-hand experience of the work of the Family Haven, interviewed by two existing Trustees and, if appropriate, are invited to a Trustees’ meeting. Appointment is then conditional on the approval of the Trustees generally.

Trustees have fully documented Job Descriptions and are provided with a regularly updated governance manual which covers such matters as legal form and charity status, trustees job descriptions, conflict of interest policy, anti-fraud policy and delegated authority.

Governance

The Family Haven in committed to abiding by the seven principles of good governance as set out in the Charity Governance Code for smaller charities developed by the Charity Governance Code Steering Group.

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Risk Policy

Trustees place a high priority on risk management. Risks identified are categorised as follows:

It is the policy of the Trustees to review all risks on at least an annual basis. Each review seeks to establish that all risks are documented and that steps to mitigate such risks are established and executed. As a result of this process, the Trustees are satisfied that residual risks are minimal.

3. OBJECTS, AIMS AND ACTIVITIES

The Trustees confirm that they have referred to the Charity Commission’s general guidance on public benefit when reviewing the Trust’s aims and objectives and in planning future activities. In particular, the Trustees consider how planned activities will contribute to the aims and objectives they have set.

Objects

The Family Haven formal objects are to relieve poverty and distress of persons in the Gloucester area who by virtue of their social and economic circumstances are in need.

Mission

The Family Haven’s mission is to help and support vulnerable families with pre-school children in Gloucestershire, particularly the hard-to-reach and

those living in unsuitable accommodation. To achieve this, we will provide a warm and caring environment where both assistance and encouragement are available to enable parents and children to flourish.

Aims and objectives

The Trustees have set the following aims in respect of the defined target group in order to advance its mission:

mission:
1 To empower families to take agreater responsibilityfor their own well-being.
2 To broaden life experiences.
3 To improve health,includingmental health and self-worth ofparents and children.
4 To improve opportuni�es forpre-school children.
5 To encourage development of new skills forparents and children.
6 To encourage mutual support amongst the families.
7 To improve paren�ng skills.
8 To enableparents and children to maintain a nutri�ous diet.

Activities and strategy

In general, the aims of The Family Haven are addressed by providing a day centre at 31 Spa Road, Gloucester. The centre is open from 9.30 am to 4.00 pm Monday to Friday for parents and their

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children, as well as children with particular needs. The day centre provides cooked midday meals, washing and laundry facilities, a crèche, nursery and play area, rest facilities and basic welfare advice.

Each of the specific aims is addressed by a series of specific activities, designed to bring out the desired result. Targets are then set by the management in respect of each activity and are approved by the Trustees.

4. ACHIEVEMENT AND PERFORMANCE

Our Impact in 2022/23

Over the past year, the Family Haven has continued to support vulnerable families in Gloucestershire. In 2022/23, we supported 54 families made up of 89 adults and 118 children. Below we celebrate our achievements and look forward to the future.

2021-22 2022-23
Individual families benefted 45 54
Number of visits by parents 1,583 1,817
Number of visits bychildren 1,923 2,317
Respite and crèche sessions 1,186 508
One to one sessions with children with addi�onal
needs		 1,048 1,456
Meals provided 2,444 4,199
Ac�ve listening/advice sessions 378 482
Day trips 218 172
Paren�ng/adult development class a�endees 223 735
Healthyea�ngsessions 50 139

We had a sharp rise in the number of parenting/personal development class attendees this year. This is due to providing more classes through our new home maintenance project including the Knit and Natter group who came twice a week for six weeks. Despite the course ending, the two volunteers that came to the Tuesday group enjoyed teaching our families so much that they decided to stay and continue to come weekly. The families look forward to this and all who attend have lots of fun. The families are continuing to learn new skills and we have seen some beautiful projects as a result.

We have also had an increase in the number of meals that we provide, partly due to the introduction of breakfast club, which provided an additional 846 meals. Several of our families, are refugees or asylum seekers and live in hotel accommodation in which they have no cooking facilities. Our kitchen is a lifeline for them to be able to cook healthy and nutritious meals.

There has been a decrease in the amount of crèche and respite sessions provided. This has been down to a mixture of three things. Low staffing levels, due to the early year’s sector facing challenges in recruitment and retention of qualified nursery nurses, our client group not being able to afford crèche and respite and clients are staying on site for the increase in

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personal development and parenting classes that our family support worker has been providing.

We are also happy to report that our latest Environmental Health, Food Hygiene inspection resulted in us once again being awarded a rating of 5 (the highest possible rating).

Some of our other achievements this year include: +

12 parents secured suitable housing. 15 parents were able to attend work part time.

22 parents were able to undertake training. 3 parents were able to volunteer.

Increasing our visits

This year has seen an increase in clients. This is due to Covid restrictions having gone and things becoming more normalised and back to pre-pandemic levels. We have seen a slight change in our client needs with many families having experienced a decline in their mental health.

This has had an impact on the level of support that we provide and has meant adapting the type of support we offer. Also with the current cost of living, we have more families struggling than before. An example of this is that we are now doing a lot more work around food, saving money (especially on energy bills) and a focus on personal wellbeing.

Parenting and healthy eating sessions

We ran 735 parenting and personal development sessions with our parents at our day center. Our programme of personal development classes and workshops cover a wide variety of topics, some tailored to the current cost of living crisis. The most recent being making draft excluders. At first, the parents did not understand the use of one but once, our family support worker explained that families could save £175 a year from blocking drafts within the home they were eager to take part! Visits were organised from Warm and Well they came to speak to the families regarding help with their utility bills. They were able to listen to our client’s needs and advise them on their personal circumstances. For some of our clients they were able to help them apply to write off debts that they may have accrued with their supplier, to check their eligibility for grants to save them money on bills and give them all fuel vouchers. They came back in November to meet with the clients who did not access this information session. This way we are helping as many clients as possible with the impending cost of living crisis that we are facing.

We also ran 139 healthy eating sessions including advice on healthy packed lunches, cooking for those with allergies, understanding food labels, use of salt in cooking, using leftovers and meal planning.

Day trips

We had four day trips this year. Gloucester City HAF funded three of these trips.

The Department for Education funds this program, called the Holiday Activities and Food Programme (HAF) . The HAF program’s purpose is to make sure children and young people are entertained, active, educated, safe and fed during school holidays. With our approved

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grant, we are able to extend the offer to our clients and children across Gloucestershire through the Holiday Activities Program (HAP).

This year we were able to visit Noah’s Ark Zoo Farm in the summer, Cattle Country at Christmas and Roves Farm at Easter. In total 44 adults and 97 children benefitted from these trips.

The Mothers Union funded the fourth day trip to Weston-Super-Mare, which was attended 12 parents and 19 children. This was the first time many of our children had seen the seaside.

Parties

We held our two Christmas parties on the 13[ th ] and 15[ th ] of December this year. These were well attended with 24 adults and 28 children present.

It was a very busy two day with lots of fun and games and crafts supervised by the staff. We had a special visit from Father Christmas who made time to pop in to see the children to give them all a gift. Altogether, we managed to give out 64 advent calendars, 34 token gifts, 92 main presents and parents’ gifts for the parents to give out on Christmas day.

The Eid party was a success. The weather stayed dry with spells of sunshine but not too hot. Fourteen adults and

nineteen children joined us. There was lots of delicious food and drink provided by the clients from chicken, fish, tagine and plantain to jollof rice, ftayar and beehive bread and vegetables. There was something for everyone. It was a great opportunity to try lots of different food and drink and to talk about who made each dish and what went into it. The families helped us with the music and our wonderful volunteer Mehveen supplied the henna and her incredible drawing skills.

Delivery of new projects

Our two new projects this year were a Breakfast Club and a Home Maintenance Project. The Breakfast Club was successfully launched in January 2022 following a successful crowd funder through the Aviva Community Fund. Between April 22 and March 23, we provided 846 breakfasts to families who otherwise may not have eaten a healthy breakfast before attending The Family Haven.

The Home Management Program is a program of sessions that covers all areas of the home, providing our clients with some new skills, which will improve the outlook for the whole family in the long term. The pilot of the project has given us the insight in to what areas the families found useful. We have now integrated this in to our core personal development classes.

Using research to inform our decisions

We are committed as a charity to using insight and evidence to inform our decision-making. We use a range of tools to monitor progress including termly summative development records for all the children, My Plans for children with educational special needs and Ecat records (every child a talker) for all children.

We also monitor the parents through ongoing assessments. We have recently introduced Outcome Star, a nationally recognized evidence-based tool for measuring and supporting change when working with people. The Star places importance on the service user’s perspective and priorities, as in a person-centered approach

The holistic assessment offered by the Star focuses on aspects of life that are going well in addition to areas of difficulty, as in a strengths-based approach

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As in co-production, the service user is seen as an active agent in their own life and a valuable source of expertise and knowledge rather than a passive sufferer of an affliction that the professional, with their expertise and knowledge, will cure.

As a result, implementing the Outcomes Star can provide an effective way of putting these approaches and values into practice in a service. We use the family star as it is the better fit for our families. With focus on both the parents and children’s health and wellbeing we can accurately identify areas in which individual families are struggling and help them to put things in to place to improve their situation. Sometimes changes in circumstances highlight issues and families may drop back from making progress. However, this is not seen as a negative merely a way to shift our focus and establish what can be or what is needed to be done to support the family reach their goal.

An outcome star is completed soon after a client has joined our service and then again six months later. From the chart below, you can see the progress made by the families that attend our center.

The percentages in red show a drop back in the areas of keeping their children safe and in boundaries and routines. This feedback is largely from our refugee and asylum seeker families living in hotel accommodation.

When many of the families were first housed in hotel and home office accommodation, their children were small babies. Due to their leave to remain process taking a long time they now have toddlers who are mobile and want to explore the surroundings.

The nature of their accommodation means that they are not able to make any changes to the property to make it a safer environment for their children. This has caused issues when parents feel that it has now become a greater challenge to prevent their children from injuring themselves in an environment that is not suitable to be long-term residence.

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The biggest increase we have seen has been in home, work and money. Once again, this has been mainly due to families moving out of temporary accommodation and settling in to their forever homes. Many of our families, not just those in hotel accommodation were finding that their current living situation was not fit for purpose. This could be due to overcrowding, issues with the building such as mold or damp or fleeing domestic abuse.

Another factor for this increase has been that families have been able to access visits here at the center from agencies such as warm and well who have helped them apply for grants and discount on their energy bills. In some cases, they were able to clear debt with client’s utility providers.

Physical health, emotional wellbeing and social networks have all increased by 50%

Our own Annual Client Survey illustrated that 80% of clients were feeling less isolated. 95% of parents had made friends since coming to The Family Haven and 100% of clients were feeling happier since coming to The Family Haven.

We have received some lovely feedback from our clients throughout the year:

Some quotes from the families were

“Love nursery and that my child looks forward to attending. I find parenting sessions are fun and informative. I like that I am able to relax upstairs knowing my child is happy and safe downstairs”

“Being able to ask for advice and help is important and I felt that staff here are always friendly and non-judgemental. When I wasn’t working and having access to second hand clothes was very much appreciated. (And still is)”

“I think trips are valuable especially for families that don’t have access to a car and unable to get about”

“I am truly thankful for each and every one who works towards making family haven a possibility for my baby and I. From all the facilities in the building, lovely food, gorgeous gifts and activities and day trips”

“Family haven is the best thing that has happened to my baby and I”

We really can’t thank you enough

Once again, we could not have made it through another year without the help of all of our amazing staff, volunteers and supporters. Without all of their hard work and dedication, we would not be able to provide a much needed service in the heart of Gloucester.

We look forward to another year in the life of The Family Haven as we celebrate our 35[ th ] year of service.

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5. FINANCIAL REVIEW

General

The predicted deficit for 2022 to 2023 was not as severe as expected. Income increased more than the increase in expenditure. Major funders, as in 2021-22, had change their priorities in the after-mark of the pandemic but we were fortunate to achieve increased funding from smaller trusts and our individual donors.

The Trustees have two long term issues. The first is the facilities at Spa Road. Previously funds have been designated for the improvement of the facilities. There are long term maintenance issues with the structure which need to be addressed. There are also environmental improvements required to reduce heat emissions. There are currently difficulties in the construction industry and It has not proved possible to obtain the contractors necessary to start these works. The Trustees have therefore retained the funds designated for this. The second comes from a review of services provided to clients of the Charity. This has shown areas that may need in-depth revision and that some additional services may appropriate. Pilot projects have or will start soon and the amount designated for this last year has been retained.

Funding

The funding of the charitable activities is always a concern for the Trustees and Managers. The income from individuals and groups form a significant contribution but the major part comes from grants. In this income from funders there is currently only one long term funder. Long term funding over a period of years is vital for the underlying stability of the Charity. Efforts are being made to improve this situation. To partially alleviate this the charity has started a Corporate Sponsorship Scheme

Expenditure

There is a nationwide difficulty in recruiting suitably qualified nursery staff. This caused some restrictions on the charitable activities and the reduction of total planned staff cost. Efforts were maintained in all areas to monitor expenditure but the general rate of inflation has resulted in increased costs.

Reserves Policy

It is the policy of the charity that unrestricted free reserves should be maintained at a level equivalent to at least six months’ otherwise unfunded expenditure with the objective that The Family Haven is able to continue with its activities for the duration of any temporary fall in funding. The current level of the General Fund is just under the six months and the Trustees are aware of this.

In addition to free reserves, designated funds are maintained for the following purposes:

1. Fixed assets - this fund represents the amount of reserves tied up in the net book value of fixed assets

2. Facilities – the improvement of the structure and environmental impact of the building and facilities generally for the long term benefit of clients.

3. Additional services – the study and implementation of improved or further services to the clients

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Unrestricted reserves as at 31 March 2023 are summarised as follows:

£ General fund 142,624 Designated fund - fixed assets 168,949 Designated fund – facili�es 115,000 Designated fund - addi�onal services 30,000 456,573

In addition, restricted funds are maintained amounting to £14,917. These represent funds specifically earmarked for purposes specified by the donor.

6. FUTURE PLANS

The activities of the Charity continue to resume their normal pre-pandemic pattern and the effect on fund-givers to the Charity.

The staff have worked hard to fulfil the Charity’s Mission Statement. The careful provision of services to the clients, even if it is still restricted by staff shortages, will continue.as will the plans to enhance the services provided.

There is a continuing difficulty in obtaining longer-term grants but efforts continue to raise total Grant funding together with Individual and Group donation. The Trustees expect there may be a small operating deficit for the coming year but consider the reserves sufficient to maintain the activities of the charity.

7. STATEMENT OF TRUSTEES RESPONSIBILITIES

The Trustees (who are also directors of The Family Haven for the purposes of company law) are responsible for preparing the Trustees’ Report and the financial statements in accordance with applicable law United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice).

Company law requires the Trustees to prepare financial statements for each financial year which give a true and fair view of the state of affairs of the charitable company and the incoming resources and application of resources, including the income and expenditure, of the charitable company for that period. In preparing these financial statements, the Trustees are required to:

select suitable accounting policies and then apply them consistently; observe the methods and principles of the Charities SORP; make judgements and estimates that are reasonable and prudent; state whether applicable UK Accounting Standards have been followed, subject to any material departures disclosed and explained in the financial statements; prepare the financial statements on the going concern basis unless it is inappropriate to assume that the charity will continue in business.

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The Trustees are responsible for keeping proper accounting records that disclose with reasonable accuracy at any time the financial position of the charitable company, and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charity and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

This report has been prepared in accordance with the provisions applicable to companies subject to the small companies’ regime of the Companies Act 2006.

On behalf of the Trustees

28 / 11 / 2023

Alistair Holyhead Chair

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INDEPENDENT EXAMINER’S REPORT TO THE TRUSTEES OF THE FAMILY HAVEN

I report on the accounts of the charity for the year ended 31 March 2023 set out on pages 14 to 24.

Respective responsibilities of trustees and examiner

The charity's trustees are responsible for the preparation of the accounts. The charity’s trustees consider that an audit is not required for this year under section 144 of the Charities Act 2011 (“the Charities Act”) and that an independent examination is needed. The charity’s gross income exceeded £250,000 and I am qualified to undertake the examination by being a qualified member of the Institute of Chartered Accountants in Scotland (ICAS).

It is my responsibility to:

Basis of independent examiner’s statement

My examination was carried out in accordance with general Directions given by the Charity Commission. An examination includes a review of the accounting records kept by the charity and a comparison of the accounts presented with those records. It also includes consideration of any unusual items or disclosures in the accounts, and seeking explanations from the trustees concerning any such matters. The procedures undertaken do not provide all the evidence that would be required in an audit, and consequently no opinion is given as to whether the accounts present a ‘true and fair’ view and the report is limited to those matters set out in the statement below.

Independent examiner's statement

In connection with my examination, no matter has come to my attention:

  1. which gives me reasonable cause to believe that, in any material respect, the requirements:

  2. to keep accounting records in accordance with section 130 of the Charities Act; and

  3. to prepare accounts which accord with the accounting records and comply with the accounting requirements of the Charities Act

have not been met; or

  1. to which, in my opinion, attention should be drawn in order to enable a proper understanding of the accounts to be reached.

28 / 11 / 2023

Kate Adderley CA Third Sector Accountancy Limited Holyoake House Hanover Street Manchester M60 0AS

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THE FAMILY HAVEN THE FAMLY HAVEN STATEMENT OF FINANCIAL ACTIVITIES Oncorporating an inwme and exponditure a¢¢ount) YEAR ENDED 31 MARCH 2023 2023 Unrestricted Restricted Funds Funds 2022 Unrestricted Restricted Funds Funds Total T(al Notes kncorne from." DonatiMs and legacies Charitable actiiities In%estments other 125.308 9.199 1,708 95.016 220.324 9.199 1.7( 8.861 7.552 474 lo6.￿7 165,7&9 7,552 474 Tct 136.215 95.016 ZJ1,TJ1 e6.887 106.897 173,784 Expenditure on.. Raising fvnds Charitable actiiities 7,13 7,13 17,365 141,841 17.365 1CQ,(X15 241,846 15,034 127,13 15,0 211,227 84,L￿1 Tct 159.206 100.C#)5 259.211 142.170 84,￿1 226,261 Net income lexpen(Iturel 22,9911 14.9891 I27.￿) (75,2831 22,￿6 152,4711 Transfers bet￿een bJn<ts 8,13 14,900 I14,￿) 3,000 13,LYJOI Net rnornent in knds 18.0911 119.8891 (27,9801 (72.283 19,￿6 152,47TI Reconciliation of fjjnds.. Funds tr￿Jght forward 461.664 34.8&S 499.470 S￿,947 15,D)0 551,947 Funds carried fcrtyard 4￿.573 14.917 471.49) 464.664 34.￿6 499.470 14- Doc ID.. 391f85a3c148649959841a17e8d1256a78ca5ac8

THE FAMILY HAVEN THE FAMILY HAVEN (compary number42478n) BALPNCE SHEEr S AT 31 MARCH 2023 20ZJ 2022 Notes Fixed assets Tangible a559t5 10 168.949 158.660 Current ass•t Prepayments Cash at bank and in hand 3.977 303 543 307.520 3.398 341 444 &H.842 Creditors.. amount5 falling due itrin one vear Net ¢urr¢nt assets 302.541 340.810 Net assets 12 471.490 499.470 Represented by Accumulated funds.. Unrestricted funds Gen8ral fjjnd Designated ILJnds 13 13 142.624 313 949 456.573 161.004 303 660 464.664 Restrclod funds 13 14.917 34.806 471.490 499.470 The notes on paqes 16 to 24 form part of these accounts For the year ended 31 March 2023 the company was entided lo exempbon from audit under secbon 477 of the Companie5 Act 2006 relating to stndl compani8s The members have not required the company to obtain an audit of its accounts lor kne year In qU85tion in accordanc8 ￿1th secb.on 476 of the Cotnpanie5 Act 2006. The director5 aCkn0￿ed9e their responsibilibes lor complying the requirement5 01 the Acl ￿th r8sP8Ct to accounting records and the preparation of accounts These financial statemenis h&e been prepared in accordance b¥1￿ the provisions applicable to companies subject to the Small companies regime. Th858 aCCOUntS W8r8 éDDfov8d bv the trLJSt88s on 2811112023 and are sianed on th8ir b8h8lf Gerald Holyhead Truaee Doc ID.. 391f85a3c148649959841a17e8d1256a78ca5ac8

THE FAMILY HAVEN THE FAMILY HAVEN NOTES TO THE FINA￿cl•L STATEhENTS YEAR ENDED 31 MARCH 2023 Company inforn ati•n ThE comp3rry is Iirnited ty guarantee. ￿giSte￿d in Engl￿d and Wales." it is also a t￿gISt￿[￿d charity TrpthDSE actimties are Intended to be lor the public benefit. The company meets Ihe definition ot 3 public benefit entity under FFi102 Thp EgisteEd office Is on page 1. 2 Ac¢ounting Pollcies Basis Of preparation ThE financ131 st3tements ha￿E been prEpared In accordarre with Accounting and Reporting by Chanties" Statement of Recommended Pracbce applicable to chariiies prepanng their accounis In accordance wth Ihe Fin3nci81 Repoffjng St3ndard applicable In the UK and Republic of Ireland IFRS 1021 Issued In (ktober 2019 - (Charibes SORP IFRS 1021, the Financi31 Reporting Standard applicable In the UK and R￿pUbliC of I[￿land (FRS 10?13nd thE CompanI￿S Act 2006. The funciiDnal currency Is GBP rounded to the ne3resi pound. Golng ¢oncem After making enquines. the directors aE not 3ware of 3ny rnatenal uncertainties that cast doubt on gDing concem and thry ha￿ a rea8on8ble expectation ih3t Ihe Company V￿11 be 8blÈ to continue Its 3ttkitiÈs for the foresÈe8blÈ future, antt at least tKEfvE months frorn the date of appr￿31 of Ihese accounts Accordingw, they hale cominued io adopt the going concen basis in the financial ststements Incom• Don3110ns and gifts are recognised as Inco￿ Ythen receid excepi vthere any resinctsons on expenditure demand that 3 proportlDn be camed I￿r￿3rd as de(P￿ed Income The donations unLler Gift Aid are recognised vthen receI￿able Th& associated income tax reCo￿￿ry is recDgnised the reE(Thery Is reEeINEb1￿ Grants 3rp reEognised as Income hen they 3re reCe￿￿d p￿￿￿e￿ conditions for receipi ha%e been complied ￿[h. unless they relate to 3 specrfied ￿tUre penod, vthich h3s not commenced 3t the year end. In wthich case they ?rE deferrEd Interest Is recognised as Income when receivèble No monÈtary Vdlue Is 3scnbed to donations of gener31 wlunteertimÈ. E¥p•ndilNrg ReSoU￿eS expended are Ecognised on an accruals basis. They are allocated to actNtses based on actual usage Staff support costs are all alloced to the ?ppropnate aCtI￿ty based on the relatre amount of time spent Dn such acts￿LieS Premises and other costs are allocaied based Dn sal8ty Costs Costs of acii4ties In furtherance of the ch3nty's objecis compnse those costs inCu￿ed t)y the ch8rfy as a result of the deli￿Ery of Its seNce Costs of genering funds comprise the costs ?ssociated VAth 3ttracting wluntsry Income Go4Ernance costs comprise those costs Incutred by the ch3nty in meetsng its constitutonal 3nd $13bJtory Thp Egular cost of prodding rpbrement pensions and reled beneffts is ch3rged to the profft 3nd loss accDunt Qkerthe penod Df lh8 empltyees sepAce lffts on ihe b8si8 of a constsni percÈnt3ge of eamings Any diffÈrÈnce bEtv¥een the amount charged to the prof￿ and loss account. and amount paid to the scheme Is shown as 3n asset or liability In the b313nce sheet Fix4d ass4ts and d•pr4¢iati•n T3ngible fE<ed assets 3re Includerl In the balance sheet ar cosi less deprec13tion. Depreciation Is calculated so that the cost of tsngible fixed assets less their residuzl value are witten off o¥er their stimated usefrJl IikES at the fDllowng rates Freehold property 2% straight line Equipment 25% rtten do￿ value No depreci8iion is prD￿ded on freehold land. Funds Restncted funds rEPTEsent funds specthcalty earmarked for purposes specthed by the donor Designated fijnds are ￿n￿St￿cted funds eamarkpd ty thp trustpes for a particular purpose. un￿StriCted funds arE funds ￿1￿h can be utilised 3t the discretion ol the tnjsiees. 16- Doc ID.. 391f85a3c148649959841a17e8d1256a78ca5ac8

THE FAMILY HAVEN THE FAVILY HAVEN NOTES TO THE FINANCIAL STATEIENTS EAR ENDED 31 f•iqRCH 2023 (contnued) Vclurtary irtJmè Rerirtd Naicoal 8tY&tIEnt Ch Trust Nursg Péter Larpg Chilctrai¥ Tmst Gl(MJciershirÉ c￿Trty c(Ancil de Chanty Zurich Ccmmunity Trust The Bthra Ward (J11then￿ The 7 Sl¥5 F￿nC&3b[ Asd3 Foundio Th White Oty The Th Maxv & Fbm8s￿5e F￿1n(th￿ tt18 L￿9 UK GE ANfalffl Systwns 39. 37,8 12,ffjO Oknlreach Thè Naitr)al L￿tery Ojrrrunity Fund 4.(51 The Church W4fde AS￿￿￿(￿ Glwctershir& O)Jncil Gl(MJctershirè CfAnmuThty F￿ndlL The v￿[Ure Whit& City Gltsjcie￿h1[È Ctunty ctu)til Tru51 Ltd The Mews F￿ncE￿I ThrNng CornrnuDffies Fund- GI￿ICeSt￿%sh￿e c￿Irty CuJrKIl Communty Fwd 4 QIJO 10.CJ)O 10,mO 450 Ground¥0￿ Ll<. TÈsco Ccrrrnunity Gr￿ts Asd8 Foun&ti The VtJtyre C¢rf)Ymunity Hjb 2,7 1.018 Cr(wdun(¥ LirThted- Asiy The Langtree TDJst M&S Fund- The TrighbU￿Y 4 103 50 HSBC 3.314 Per Lang Chilotrw¥ 95.016 106.W7 Gener￿ ftmd.. alon5 tr(xn In￿M￿laS Le￿cl Gr￿ts frtrn Oth￿ GchÈrnmÉni Qants Gr￿lS frcm Corp￿eS Income Irtth ÈÈnts Gr￿15 frcrn ttha tr￿1$8￿(1)S 15. 13,978 90.1 19,tfj8 1,876 10,eeA 1,972 10,513 58,tK1 7.￿1 125.30 220.3 165.758 Th¥8Y4ere no th)rthffls ￿8￿EdfroM trustEes raalwj paties Doc ID.. 391f85a3c148649959841a17e8d1256a78ca5ac8

THE FAMILY HAVEN THE FAIVILY HAVEN NOTES TO THE FINANCIAL STATEVENTS IEAR ENDED 31 W￿RcH 2023 (continued) Incorne from charitable activities 2023 2022 Fees frcxn clients tr use of day centre Fees frL¥n LLral AuthC￿tIes nu￿ery 5.392 3,807 5.423 2,129 9.199 7.552 Al the inccrne shawn aboR is urKeslricteY. Resources expended ResrAJrces expenthd includes" 2023 2022 tkpreciali Tnjstees. expEnses Key management emFAoyees Independent examine¢s fees 15,745 11,278 58,353 900 56,644 900 Neither the trustees any perscns c¢￿nected vAth them recei*d any remuneratic4) rembursed exp￿Se5 Iclher than as shown abo￿) during the year. Taxation The charity is exemtt frcrn tax ¢J) inccme and gains f&lliftg wthin sectiC4) 505 of the Taxes Act 1988 ￿ Secti(￿ 252 of the Taxati￿ rf ChargeatrAe Gwns Act 1932 to the extent that these are awlied lo its charitatle c&'ects. Doc ID.. 391f85a3c148649959841a17e8d1256a78ca5ac8

THE FAMILY HAVEN oco h> r ooh) ti>0 ) 4 ocTro )N) PJ Lfi a U1 *SJ Lfv (O CO Doc ID.. 391f85a3c148649959841a17e8d1256a78ca5ac8

THE FAMILY HAVEN THE FAMILY HAVEN NOTES TO THE FINANCIAL STATEMENTS YEAR ENDED 31 MARCH 2023 (continued) Gross transfers beiween funds transfer of lun(ts bet￿en reSt￿¢ted and unresthcted funds Is tr* transfer of ￿lue of langlble xed assels, acqulred duréng Ihe yea. fmm reSt￿¢ted lo the deslgnated fflxed asset njnd. staff and volunteers rage numbers of people employed by the chaity dwing Ite year were: 2023 Number 2022 Number Fundrdlslng ProNlslon of cllenl care 10 12 2023 2022 staff cosls for tho abow persons= Wages and salaries Pension contributions Pension admirslralion foés Social Security costs 1￿,273 5,931 1,024 6.067 172,233 5,614 1,004 7,917 201.295 186.768 re no emF4oyees who rece￿￿1 total employee beneffts (excluding employer penslon costs) of rn ore I￿n £60.000 two key management employees rece￿e￿ lotal bendlls of £27.453 aTrJ £27.453 chartty runs a dellned C￿￿￿bUt00n penslon scheme for the benel11 ￿ Its employees. The assets of the scheme are hel¢J separalety r(om the charfly In an Independenlly a(Jmlnlslered nd. The penslon cost charge rewesents contrfibutions payable by the charfty lo the ￿nd. The was no liability lo this fund a5 at as at 31 Ma￿h 2023 (2022 ￿1). The charity uses 4olunteers. mostty to assisl ￿1th the work in Ihe nursery but occasionally lo assist ￿1th other tasks, complementing tho rolo of paid omployees. The corrtribution cl such indiiiduals in greatly appreciated-, howewr. il is not considered prxlical lo placo a value on SLKh SanACOS so the dc￿atIon of the lime of such wlurtegrs is not includod as income in th8 accounls. The charily would nol emrloy additional staff rfwlunteers wpre r#Jl wailable. -20- Doc ID.. 391f85a3c148649959841a17e8d1256a78ca5ac8

THE FAMILY HAVEN THE FAMILY HAVEN NOTES TO THE FINANCIAL STATEMENTS YEAR ENDED 31 MARCH 2023 (continued) 10 Tangible fixed assets Freehold land and buildings Equlpmerrt Total As at 1 4Dnl 2022 Additions As at 31 March 2023 225.247 132.021 26.034 158 055 357,268 26,034 383 302 225 247 A5 at 1 April 2022 Provid8d In year As at 31 March 2023 91,074 3,115 94,189 107.534 12.630 120.164 198,608 15,745 214,353 Net book value As at 31 March 2023 131 058 37 891 168,949 As at 31 March 2022 134,173 24.487 158,860 AII fixed éss8ts above are used in direct fvrth8rance of the Charity's objectives 11 Creditors= amounts falling due within one year 2023 2022 T￿atIon and social securty Accruals 2.079 2.900 2,603 1,429 4.979 4032 12 Analy￿ s of net assets beh¥een funds General Deslgnatsd Restrfcted Total Tangible fixed a55ets Currenl 85sels 168.949 145.000 168,949 30T,520 14,9791 147,603 14,9791 14,917 As at 31 March 2023 142,624 313.949 14,917 471,490 FIGURES FOR YE 31 MARCH 2￿22 General Designated Restricted Total Tangible fixed assets Curronl assets Curront liabilities 158.660 145.000 158,660 344,842 14,0321 165.036 14 0321 34,806 As al 31 March 2021 161.0( 303.660 31 806 499 470 21 Doc ID.. 391f85a3c148649959841a17e8d1256a78ca5ac8

THE FAMILY HAVEN THE FPMLY HAVEN NOTES TO THE FINANCIAL STATEMENTS R ENDED 31 MARCH 2023 lconknuedl 13 Movement In funds As at31 Inc•ming Outyoing TTrnrf4rs Ma￿h 2tr22 r•s•ur¢?s r••)ur¢s A5at31 Mar¢h 2023 R•stri¢t•d ffijnds The surnr￿ rfield (hari13ble Trust National 8en&wlent Chatrty Barrmod TDJst 12.000 5,900 9,000 1 ?,000 15,9001 Peter L8ng Children¥ Trusi Gyde Chanty The B3rb3r3 W3rd Chil(Ipn's Foundaion Gloucestershire County Council Asda Found3tson The Venture Vthrte Cty The TK Mayx & HorrEsense Foundation Little Lis UK SE Awation Systems 39,368 3,000 ?.500 3488 508 395 500 ?.?00 690 [39,3681 13,0001 12.5001 13 4881 15081 (3951 15001 12.2001 (6901 The Nation21 Lortpy Comrwnity Fund 4,051 14,0511 aThY cl Twst Lid The mea￿ Foundation ThriMng corrTnun￿ieS Fund Corrrnunity Fun 5,tno 5,000 7500 14.568 15,0001 12,0821 17.5001 114.5681 13,3141 2,917 HSBC 3,314 GroundwDrk LIK- Tesco Comrrwuty Grants Asd3 Found3110n V&Trture CDmtrnnity Hub 1.625 750 12.3751 2,500 12,5001 CrO￿￿￿j￿der ￿￿ted- AWKJ The Langrree Tnjst Asda Found3tion The ventu￿ Cornrnunty Hub 2.717 250 501 15001 11,0001 500 1,000 Peter Lang (hildrpn* Trust 480 (4801 .806 95,016 1100,0051 114,9001 DesignatEd fund- ffixed 3ssets Designated fvjnd tsciliDes Designated ￿n￿- semces r￿ls1 General ￿nd 158.660 115.000 30.000 161,004 115.7451 26.0 168,949 30,000 142,524 136,215 1143,4611 499 470 231.231 59.211 471.490 Doc ID.. 391f85a3c148649959841a17e8d1256a78ca5ac8

THE FAMILY HAVEN THE FAMLY HAVEN NOTES TO THE FINANCIAL STATEhENTS YEAR ENDED 311414RCH 20rJ (cortinued) 13 M•vem ent in funds (continuèd) COMPARAnVE Fl￿FE$ YE4R 8ItED 31 MARCH 2tr22 As at31 Incoming Outyoing Transfers March 2tr21 resources resources Asat31 March 8)22 The SumNrErfiekl Clwkable Twst VitKI LJK Fourth1￿￿ N3tional Eenmlent Charity E3mwod Trust 12.otij 3.otij 12.000 (3.0001 5.900 9.000 5.900 9,000 Peter Lang Children¥ Trust Gyde Charity Zurich Community Trust The Earbar3 Ward Children¥ FDundation The 7 Stars Foundation 137.8801 12.0001 112,0001 12,5001 12,5001 2.000 12.000 2.500 2.500 de￿1 The Church We￿are Associatic Gloucestershire County Council GlouCeste￿hlrÈ Community Foundation The Venture Vvhite Cty Gloucestetshire County Council 4.000 10.000 10.000 450 14,0001 110,0001 110,0001 14501 12501 250 GVWK Grounthork UK- Tesco Ledbury GWUK Gr0unCt￿rk UK- Tesco Gloucester 1.125 1.625 1.625 Breakfast aub Crowthnder Limited- Aw Crowthnder Limited - Aw The Langtree Trust 3.375 72B 250 11,3881 1 ,989 72B 25D HSBC 3.314 3,314 15.otij 106.897 184.0911 (3,0001 34,805 Esignated - fved èssets Esignated fund facilities Esignated fund . Comd 19 Esignated fund- Se￿iceS rE￿iS1o￿ General fiJnd 164.881 115.0(lJ 5,057 158,660 115.000 30,OtIJ 227,0 30,000 161,004 66.887 1130.8g21 ,0571 Totsl fiJnd5 551,947 -23- 173.784 26,261 499,470 Doc ID.. 391f85a3c148649959841a17e8d1256a78ca5ac8

THE FAMILY HAVEN THE FAMLY HAIEN NOTES TO THE FINANCIAL STATEMENTS YEAR ENDED 31 MARCH 2023 Icontlnued) 13 Movement in funds Iconlinuedl The ￿tr￿tUral repairs. Impr0￿Ment aTrJ d￿OratIon of Ihe IAJilding Ihe purchase of equipmenl fort buldng's facilities and operations of the charity. Nurse pr￿lS1On of ¢wality nu￿ery facilities fDr clierrts. childrEn lo ￿hl￿e and ensure thar ￿alth, nLrition, safety doK•lopm$nt to be abl• to enter nomia sch(K)Is & eojals rfthèlr ￿tr group. Parentm and clpTrt ¢ Supporf and aom.ce on securing 8 safe. secwe and sutt)le ￿me accommothtion. Tralnlng In cfiid care the acquisition of necessary skills for the parEnt. ert underst￿dIng nutrition and skills of fotyj preparation on a budget. Descri ons of nalure and os of unrestricted fund Fac11k￿S Sche(knled Improwmonts to the ￿lIdIng f&llNles for 2021 to 2022 remaln not undèrtaken duo lo t dDThcutties in the currenl MJildr8 aThJ conslwction market. tt is still Il in1entit￿ of the Tnjslees lo complete these imprctsemEnts fDr Iho long term berfft dclients aTrJ to rEd￿e the ernirorThertal impacl dthe Chariiy. A re￿0￿ IndScaod the need for Impr(N•ments and ad(Jtlonal Se￿CeS mlgm b• appmprfat•. Further studlgs a bang made atN1 thls fvnd Ss to enable t￿)se studes thelr imF4emertatlon. General fuTrY The free unreslrided funds of the chaiity. -24- Doc ID.. 391f85a3c148649959841a17e8d1256a78ca5ac8