## **TRUSTEES' ANNUAL REPORT AND FINANCIAL STATEMENTS** 

## **FOR THE YEAR ENDED 31 MARCH 2023** 

## **Table of Contents** 

|CHAIR’S REPORT|1|
|---|---|
|TRUSTEES’ ANNUAL REPORT FOR THE YEAR ENDED 31 MARCH 2023|2|
|_1._<br>_REFERENCE AND ADMINISTRATIVE DETAILS_|_2_|
|_2._<br>_STRUCTURE, MANAGEMENT AND GOVERNANCE_|_3_|
|_3._<br>_OBJECTS, AIMS AND ACTIVITIES_|_4_|
|_4._<br>_ACHIEVEMENT AND PERFORMANCE_|_5_|
|_5._<br>_FINANCIAL REVIEW_|_10_|
|_6._<br>_FUTURE PLANS_|_11_|
|_7._<br>_STATEMENT OF TRUSTEES RESPONSIBILITIES_|_11_|
|INDEPENDENT EXAMINER’S REPORT TO THE TRUSTEES OF THE FAMILY HAVEN|13|
|STATEMENT OF FINANCIAL ACTIVITIES|14|
|BALANCE SHEET|15|
|NOTES TO THE FINANCIAL STATEMENTS|16|



The Family Haven is a charitable company, limited by guarantee Registered in England. Company No. 4247872 Registered as a Charity in England and Wales No. 1088622 

31 Spa Road, Gloucester, GL1 1UY. 

www.thefamilyhaven.com 

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## **THE FAMILY HAVEN** 

## **CHAIR’S REPORT** 

## **YEAR ENDED 31 MARCH 2023** 

## **CHAIR’S REPORT** 

As The Family Haven enters its 35[ th ] year of providing  services to families with children under five who find themselves in difficult circumstances in Gloucester, the recovery from the pandemic continues. Our ongoing provision of much-needed care to vulnerable clients has flourished and several pilot services have been evaluated. The lessons learnt from these have been implemented in our overall provision of services and new pilot schemes are being planned for the coming years. 

There  have  been  other  challenges  in  the  last  year.  The  principal  one  is  the  national  shortage of  qualified  nursery  nurses.  Some  nurseries  have  been  forced  to  close  because  they  have been  unable  to  recruit  staff.  At  times,  The  Family  Haven  has  not  been  able  to  operate  at  its optimum  due  to  this  shortage  and  time  and  effort  has  been  put  into  recruiting  of  staff  with  the level  of  qualification  required.  All  the  staff  have  pulled  together  in  an  effort  to  reduce  the impact  of  the  shortage  to  provide  the  fullest  service  possible.  Unfortunately,  this  national shortage continues into the following year. 

The  planned  major  repairs  and  improvements  to  the  building  in  Spa  Road  have  also  been delayed  by  shortages  in  the  building  industry.  This  means  that  improvements  to  the environmental  impact  have  not  taken  place  but  still  stand  as  a  major  commitment  from  the trustees. 

As  in  recent  years,  obtaining  funding  for  services  is  an  ongoing  challenge.  The  partnership with  Prosser  Knowles  and  the  support  of  many  firms  by  way  of  finance  or  volunteer  days  is greatly  appreciated. Individual  donations  and  events,  such  as  the  Colesborne  Garden Snowdrop  Teas,  provided  3%  of  the  annual  income.  Our  fundraiser  has  invested  time  and effort  in  building  relationships  with  the  major  national  grant  providing  trusts  in  order  to stabilise the longer-term funding of the charity. 

Ryan  Miessner  stood  down  as  Chairman  in  December  2022  because  of  work  commitments and  we  express  our  thanks  to  him  for  his  efforts  over the last few years. 


Alistair Holyhead Chair of the Trustees 

28 / 11 / 2023 

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## **THE FAMILY HAVEN** 

## **TRUSTEES’ ANNUAL REPORT FOR THE YEAR ENDED 31 MARCH 2023** 

## **(including the directors' report)** 

The trustees present their report and the unaudited financial statements for the year ended 31 March 2023. Included within the trustees’ report is the directors’ report as required by company law. 

The financial statements comply with current statutory requirements, the memorandum and articles of association and the Statement of Recommended Practice - Accounting and Reporting by Charities: SORP applicable to charities preparing their accounts in accordance with FRS 102. 

## **1. REFERENCE AND ADMINISTRATIVE DETAILS** 

Company number: 4247872 Registered charity number:1088622 

Address and Registered Office: 31 Spa Road, Gloucester, GL1 1UY 

Trustees: Chair Alistair Holyhead Deputy Chair Asya Pandor (Resigned 15 November 2023) Treasurer Gerald Holyhead Other trustees: John Orchard Ryan Miessner (Resigned 19 December 2022) Richard Baker (Resigned 18 October 2023) Gemma Madle (Resigned 15 February 2023) Gillian Hewlett (Resigned 19 November 2022) Hannah Layton (Resigned 19 October 2022) Thomas Longley (Appointed 7 June 2023) 

Trustees are also directors for the purposes of company law. 

Company Secretary Gerald Holyhead Day Centre Manager Lucy Pearce Nursery Manager Helen Jackson Bankers CAF Bank Ltd, 25 Kings Hill Avenue,  Kings Hill, West Malling, Kent, ME19 4JQ Independent examiner Kate Adderley CA Third Sector Accountancy Limited Holyoake House, Hanover Street, Manchester, M60 0AS 

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## **2. STRUCTURE, MANAGEMENT AND GOVERNANCE** 

## **Nature of Governing Document** 

The  Family  Haven  is  a  private  registered  charitable  company  limited  by  guarantee,  with  no  share capital, incorporated on 6 July 2001 and governed by its Memorandum and Articles of association. 

## **Members** 

Each  member  undertakes  to  pay  an  amount  not  exceeding  £1.00  towards  liabilities  in  the  event  of  the charity being dissolved. 

There are three classes of members as follows: 

- Trustees (currently 7) 

- Honorary members (currently 1) 

- Subscribing members (currently 11) 

## **Management** 

The  policies  and  general  management  of  the  affairs  of  the  Family  Haven  are  directed  by  Trustees, one  third  of  who  retire  each  year  by  rotation,  but  are  eligible  for  re-election.  Trustees  meet  each month. 

The  day-to-day  management  of  The  Family  Haven  is  carried  out  by  the  managers  of  the  Day  Centre and the Nursery. 

The  Trustees  affirm  their  maintenance  of  and  commitment  to  safeguarding  children,  health  and  safety and anti-bullying policies. 


## **Recruitment and Appointment of Trustees** 

Trustees are  recruited  with  a  view  to  diversity, sound experience in a related field or professional expertise in a  relevant  area. Advertisements are regularly placed with agencies  who  specialise  in  the  identification  of suitable candidates. 

Such  candidates  are  given  first-hand  experience of  the  work  of  the  Family  Haven,  interviewed  by two  existing  Trustees  and,  if  appropriate,  are invited  to  a  Trustees’  meeting.  Appointment  is then  conditional  on  the  approval  of  the  Trustees generally. 

Trustees  have  fully  documented  Job  Descriptions  and  are  provided  with  a  regularly  updated governance  manual  which  covers  such  matters  as  legal  form  and  charity  status,  trustees  job descriptions, conflict of interest policy, anti-fraud policy and delegated authority. 

## **Governance** 

The  Family  Haven  in  committed  to  abiding  by  the  seven  principles  of  good  governance  as  set  out  in the  Charity  Governance  Code  for  smaller  charities  developed  by  the  Charity  Governance  Code Steering Group. 

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## **Risk Policy** 

Trustees place a high priority on risk management. Risks identified are categorised as follows: 

- Strategic and Governance 

- Management and staff 

- Operational 

- Financial 

It  is  the  policy  of  the  Trustees  to  review  all  risks  on  at  least  an  annual  basis.  Each  review  seeks  to establish  that  all  risks  are  documented  and  that  steps  to  mitigate  such  risks  are  established  and executed. As a result of this process, the Trustees are satisfied that residual risks are minimal. 

## **3.  OBJECTS, AIMS AND ACTIVITIES** 

The  Trustees  confirm  that  they  have  referred  to  the  Charity  Commission’s  general  guidance  on  public benefit  when  reviewing  the  Trust’s  aims  and  objectives  and  in  planning  future  activities.  In  particular, the  Trustees  consider  how  planned  activities  will  contribute  to  the  aims  and objectives they have set. 

## **Objects** 

The  Family  Haven  formal  objects  are  to  relieve  poverty  and  distress  of persons  in  the  Gloucester  area  who  by  virtue  of  their  social  and  economic circumstances are in need. 

## **Mission** 

The  Family  Haven’s  mission  is  to  help  and  support  vulnerable  families  with pre-school  children  in  Gloucestershire,  particularly  the  hard-to-reach  and 

those  living in  unsuitable  accommodation.  To  achieve  this,  we  will  provide  a  warm  and  caring environment where  both  assistance  and  encouragement  are  available  to  enable  parents  and  children to flourish. 

## **Aims and objectives** 

The  Trustees  have  set  the  following  aims  in  respect  of  the  defined  target  group  in  order  to  advance  its mission: 

|mission:||
|---|---|
|1|To empower families to take agreater responsibilityfor their own well-being.|
|2|To broaden life experiences.|
|3|To improve health,includingmental health and self-worth ofparents and children.|
|4|To improve opportuni�es forpre-school children.|
|5|To encourage development of new skills forparents and children.|
|6|To encourage mutual support amongst the families.|
|7|To improve paren�ng skills.|
|8|To enableparents and children to maintain a nutri�ous diet.|



## **Activities and strategy** 

In  general,  the  aims  of  The  Family  Haven  are  addressed  by  providing  a  day  centre  at  31  Spa  Road, Gloucester.  The  centre  is  open  from  9.30  am  to  4.00  pm  Monday  to  Friday  for  parents  and  their 

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children,  as  well  as  children  with  particular  needs.  The  day  centre  provides  cooked  midday  meals, washing  and  laundry  facilities,  a  crèche,  nursery  and  play  area,  rest  facilities  and  basic  welfare advice. 

Each  of  the  specific  aims  is  addressed  by  a  series  of  specific  activities,  designed  to  bring  out  the desired  result.  Targets  are  then  set  by  the  management  in  respect  of  each  activity  and  are  approved by the Trustees. 

## **4.  ACHIEVEMENT AND PERFORMANCE** 

## **Our Impact in 2022/23** 

Over the past year, the Family Haven has continued to support vulnerable families in Gloucestershire. In 2022/23, we supported 54 families made up of 89  adults and 118 children. Below we celebrate our achievements and look forward to the future. 

||**2021-22**|**2022-23**|
|---|---|---|
|Individual families benefted|45|54|
|Number of visits by parents|1,583|1,817|
|Number of visits bychildren|1,923|2,317|
|Respite and crèche sessions|1,186|508|
|One to one sessions with children with addi�onal<br>needs|1,048|1,456|
|Meals provided|2,444|4,199|
|Ac�ve listening/advice sessions|378|482|
|Day trips|218|172|
|Paren�ng/adult development class a�endees|223|735|
|Healthyea�ngsessions|50|139|



We had a sharp rise in the number of parenting/personal development class attendees this year. This is due to providing more classes through our new home maintenance project including the Knit and Natter group who came twice a week for six weeks. Despite the course ending, the two volunteers that came to the Tuesday group enjoyed teaching our families so much that they decided to stay and continue to come weekly. The families look forward to this and all who attend have lots of fun. The families are continuing to learn new skills and we have seen some beautiful projects as a result. 

We have also had an increase in the number of meals that we provide, partly due to the introduction of breakfast club, which provided an additional 846 meals. Several of our families, are refugees or asylum seekers and live in hotel accommodation in which they have no cooking facilities. Our kitchen is a lifeline for them to be able to cook healthy and nutritious meals. 

There has been a decrease in the amount of crèche and respite sessions provided. This has been down to a mixture of three things. Low staffing levels, due to the early year’s sector facing challenges in recruitment and retention of qualified nursery nurses, our client group not being able to afford crèche and respite and clients are staying on site for the increase in 

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personal development and parenting classes that our family support worker has been providing. 

We are also happy to report that our latest Environmental Health, Food Hygiene inspection resulted in us once again being awarded a rating of 5 (the highest possible rating). 

Some of our other achievements this year include: + 

**12** parents secured suitable housing. **15** parents were able to attend work part time. 

**22** parents were able to undertake training. **3** parents were able to volunteer. 

## **Increasing our visits** 

This year has seen an increase in clients. This is due to Covid restrictions having gone and things becoming more normalised and back to pre-pandemic levels. We have seen a slight change in our client needs with many families having experienced a decline in their mental health. 


This has had an impact on the level of support that we provide and has meant adapting the type of support we offer. Also with the current cost of living, we have more families struggling than before.  An example of this is that we are now doing a lot more work around food, saving money (especially on energy bills) and a focus on personal wellbeing. 

## **Parenting and healthy eating sessions** 

We ran  735 parenting and personal development  sessions  with our parents at our day center.  Our programme of personal development classes  and workshops cover a wide variety of topics, some tailored to the current cost of living crisis. The most recent being making draft excluders. At first, the parents did not understand the use of one but once, our family support worker explained that families could save £175 a year from blocking drafts within the home they were eager to take part! Visits were organised from Warm and Well they came to speak to the families regarding help with their utility bills. They were able to listen to our client’s needs and advise them on their personal circumstances. For some of our clients they were able to help them apply to write off debts that they may have accrued with their supplier, to check their eligibility for grants to save them money on bills and give them all fuel vouchers. They came back in November to meet with the clients who did not access this information session.  This way we are helping as many clients as possible with the impending cost of living crisis that we are facing. 

We also ran  139  healthy eating sessions including advice on healthy packed  lunches, cooking for those with allergies, understanding food labels, use of salt in cooking, using leftovers and meal planning. 

## **Day trips** 

We had four day trips this year. Gloucester City HAF funded three of these trips. 

The Department for Education funds this program, called the Holiday Activities and Food Programme (HAF) **.** The HAF program’s purpose is to make  sure children and young people are entertained, active, educated, safe and fed during school holidays. With our approved 

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grant, we are able to extend the offer to our clients and children across Gloucestershire through the Holiday Activities Program (HAP). 

This year we were able to visit Noah’s Ark Zoo Farm in the summer, Cattle Country at Christmas and Roves Farm at Easter. In total 44 adults and 97 children benefitted from these trips. 

The Mothers Union funded the fourth day trip to Weston-Super-Mare, which was attended 12 parents and 19 children. This was the first time many of our children had seen the seaside. 

## **Parties** 

We held our two Christmas parties on the 13[ th ] and  15[ th ] of December this year. These were well attended with 24 adults and 28 children present. 

It was a very busy two day with lots of fun and games and crafts supervised by the staff. We had a special visit from Father Christmas who made time to pop in to see the children to give them all a gift. Altogether, we managed to give out 64 advent calendars, 34 token gifts, 92 main presents and parents’ gifts for the parents to give out on Christmas day. 

The Eid party was a success. The weather stayed dry with spells of sunshine but not too hot. Fourteen adults and 

nineteen children joined us. There was lots of delicious food and drink provided by the clients from chicken, fish, tagine and plantain to jollof rice, ftayar and beehive bread and vegetables. There was something for everyone. It was a great opportunity to try lots of different food and drink and to talk about who made each dish and what went into it. The families helped us with the music and our wonderful volunteer Mehveen supplied the henna and her incredible drawing skills. 

## **Delivery of new projects** 

Our two new projects this year were a Breakfast Club and a Home Maintenance Project. The Breakfast Club was successfully launched in January 2022 following a successful crowd funder through the Aviva Community Fund. Between April 22 and March 23, we provided 846 breakfasts to families who otherwise may not have eaten a healthy breakfast before attending The Family Haven. 

The  Home Management Program is a program of sessions that covers all areas of the home, providing our clients with some new skills, which will improve the outlook for the whole family in the long term. The pilot of the project has given us the insight in to what areas the families found useful. We have now integrated this in to our core personal development classes. 

## **Using research to inform our decisions** 

We are committed as a charity to using insight and evidence to inform our decision-making. We use a range of tools to monitor progress including termly summative development records for all the children, My Plans for children with educational special needs and Ecat records (every child a talker) for all children. 

We also monitor the parents through ongoing assessments. We have recently introduced Outcome Star, a nationally recognized  evidence-based  tool for measuring and supporting change when working with people. The Star places importance on the service user’s perspective and priorities, as in a person-centered approach 

The holistic assessment offered by the Star focuses on aspects of life that are going well in addition to areas of difficulty, as in a strengths-based approach 

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As in co-production, the service user is seen as an active agent in their own life and a valuable source of expertise and knowledge rather than a passive sufferer of an affliction that the professional, with their expertise and knowledge, will cure. 

As a result, implementing the Outcomes Star can provide an effective way of putting these approaches and values into practice in a service. We use the family star as it is the better fit for our families. With focus on both the parents and children’s health and wellbeing we can accurately identify areas in which individual families are struggling and help them to put things in to place to improve their situation. Sometimes changes in circumstances highlight issues and families may drop back from making progress. However, this is not seen as a negative merely a way to shift our focus and establish what can be or what is needed to be done to support the family reach their goal. 

An outcome star is completed soon after a client has joined our service and then again six months later. From the chart below, you can see the progress made by the families that attend our center. 



The percentages in red show a drop back in the areas of keeping their children safe and in boundaries and routines. This feedback is largely from our refugee and asylum seeker families living in hotel accommodation. 

When many of the families were first housed in hotel and home office accommodation, their children were small babies. Due to their leave to remain process taking a long time they now have toddlers who are mobile and want to explore the surroundings. 

The nature of their accommodation means that they are not able to make any changes to the property to make it a safer environment for their children. This has caused issues when parents feel that it has now become a greater challenge to prevent their children from injuring themselves in an environment that is not suitable to be long-term residence. 

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The biggest increase we have seen has been in home, work and money. Once again, this has been mainly due to families moving out of temporary accommodation and settling in to their forever homes. Many of our families, not just those in hotel accommodation were finding that their current living situation was not fit for purpose. This could be due to overcrowding, issues with the building such as mold or damp or fleeing domestic abuse. 

Another factor for this increase has been that families have been able to access visits here at the center from agencies such as warm and well who have helped them apply for grants and discount on their energy bills. In some cases, they were able to clear debt with client’s utility providers. 

Physical health, emotional wellbeing and social networks have all increased by 50% 

Our own Annual Client Survey illustrated that 80% of clients were feeling less isolated. 95% of parents had made friends since coming to The Family Haven and 100% of clients were feeling happier since coming to The Family Haven. 

We have received some lovely feedback from our clients throughout the year: 

Some quotes from the families were 

_“Love nursery and that my child looks forward to attending. I find parenting sessions are fun and informative. I like that I am able to relax upstairs knowing my child is happy and safe downstairs”_ 

_“Being able to ask for advice and help is important and I felt that staff here are always friendly and non-judgemental. When I wasn’t working and having access to second hand clothes was very much appreciated. (And still is)”_ 

_“I think trips are valuable especially for families that don’t have access to a car and unable to get about”_ 

_“I am truly thankful for each and every one who works towards making family haven a possibility for my baby and I. From all the facilities in the building, lovely food, gorgeous gifts and activities and day trips”_ 

_“Family haven is the best thing that has happened to my baby and I”_ 

## **We really can’t thank you enough** 

Once again, we could not have made it through another year without the help of all of our amazing staff, volunteers and supporters. Without all of their hard work and dedication, we would not be able to provide a much needed service in the heart of Gloucester. 

We look forward to another year in the life of The Family Haven as we celebrate our 35[ th ] year of service. 

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## **5.  FINANCIAL REVIEW** 

## **General** 

The predicted deficit for 2022 to 2023 was not as severe as expected. Income increased more than the increase in expenditure. Major funders, as in 2021-22, had change their priorities in the after-mark of the pandemic but we were fortunate to achieve increased funding from smaller trusts and our individual donors. 

The Trustees have two long term issues. The first is the facilities at Spa Road. Previously funds have been designated for the improvement of the facilities. There are long term maintenance issues with the structure which need to be addressed. There are also environmental improvements required to reduce heat emissions. There are currently difficulties in the construction industry and It has not proved possible to obtain the contractors necessary to start these works.  The Trustees have therefore retained the funds designated for this. The second comes from a review of services provided to clients of the Charity. This has shown areas that may need in-depth revision and that some additional services may appropriate. Pilot projects have or will start soon and the amount designated for this last year has been retained. 

## **Funding** 

The funding of the charitable activities is always a concern for the Trustees and Managers. The income from individuals and groups form a significant contribution but the major part comes from grants. In this income from funders there is currently only one long term funder. Long term funding over a period of years is vital for the underlying stability of the Charity. Efforts are being made to improve this situation. To partially alleviate this the charity has started a Corporate Sponsorship Scheme 

## **Expenditure** 

There is a nationwide difficulty in recruiting suitably qualified nursery staff. This caused some restrictions on the charitable activities and the reduction of total planned staff cost. Efforts were maintained in all areas to monitor expenditure but the general rate of inflation has resulted in increased costs. 

## **Reserves Policy** 

It is the policy of the charity that unrestricted free reserves should be maintained at a level equivalent to at least six months’ otherwise unfunded expenditure with the objective that The Family Haven is able to continue with its activities for the duration of any temporary fall in funding. The current level of the General Fund is just under the six months and the Trustees are aware of this. 

In addition to free reserves, designated funds are maintained for the following purposes: 

**1. Fixed** assets - this fund represents the amount  of reserves tied up in the net book value of fixed assets 

**2. Facilities** – the improvement of the structure and  environmental impact of the building and facilities generally for the long term benefit of clients. 

**3. Additional services** – the study and implementation  of improved or further services to the clients 

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Unrestricted reserves as at 31 March 2023 are summarised as follows: 

£ General fund 142,624 Designated fund - fixed assets 168,949 Designated fund – facili�es 115,000 Designated fund - addi�onal services 30,000 456,573 

In addition, restricted funds are maintained amounting to £14,917. These represent funds specifically earmarked for purposes specified by the donor. 

## **6.  FUTURE PLANS** 

The activities of the Charity continue to resume their normal pre-pandemic pattern and the effect on fund-givers to the Charity. 

The staff have worked hard to fulfil the Charity’s Mission Statement. The careful provision of services to the clients, even if it is still restricted by staff shortages, will continue.as will the plans to enhance the services provided. 


There is a continuing difficulty in obtaining longer-term grants but efforts continue to raise total Grant funding together with Individual and Group donation. The Trustees expect there may be a small operating deficit for the coming year but consider the reserves sufficient to maintain the activities of the charity. 

## **7.  STATEMENT OF TRUSTEES RESPONSIBILITIES** 

The Trustees (who are also directors of The Family Haven for the purposes of company law) are responsible for preparing the Trustees’ Report and the financial statements in accordance with applicable law United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice). 

Company law requires the Trustees to prepare financial statements for each financial year which give a true and fair view of the state of affairs of the charitable company and the incoming resources and application of resources, including the income and expenditure, of the charitable company for that period. In preparing these financial statements, the Trustees are required to: 

select suitable accounting policies and then apply them consistently; observe the methods and principles of the Charities SORP; make judgements and estimates that are reasonable and prudent; state whether applicable UK Accounting Standards have been followed, subject to any material departures disclosed and explained in the financial statements; prepare the financial statements on the going concern basis unless it is inappropriate to assume that the charity will continue in business. 

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The Trustees are responsible for keeping proper accounting records that disclose with reasonable accuracy at any time the financial position of the charitable company, and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charity and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities. 

This report has been prepared in accordance with the provisions applicable to companies subject to the small companies’ regime of the Companies Act 2006. 

On behalf of the Trustees 


28 / 11 / 2023 

Alistair Holyhead Chair 


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## **INDEPENDENT EXAMINER’S REPORT TO THE TRUSTEES OF THE FAMILY HAVEN** 

I report on the accounts of the charity for the year ended 31 March 2023 set out on pages 14 to 24. 

## **Respective responsibilities of trustees and examiner** 

The charity's trustees are responsible for the preparation of the accounts. The charity’s trustees consider that an audit is not required for this year under section 144 of the Charities Act 2011 (“the Charities Act”) and that an independent examination is needed.  The charity’s gross income exceeded £250,000 and I am qualified to undertake the examination by being a qualified member of the Institute of Chartered Accountants in Scotland (ICAS). 

It is my responsibility to: 

- examine the accounts under section 145 of the Charities Act, 

- to follow the procedures laid down in the general Directions given by the Charity Commission under section 145(5)(b) of the Charities Act, and 

- to state whether particular matters have come to my attention. 

## **Basis of independent examiner’s statement** 

My examination was carried out in accordance with general Directions given by the Charity Commission.  An examination includes a review of the accounting records kept by the charity and a comparison of the accounts presented with those records.  It also includes consideration of any unusual items or disclosures in the accounts, and seeking explanations from the trustees concerning any such matters.  The procedures undertaken do not provide all the evidence that would be required in an audit, and consequently no opinion is given as to whether the accounts present a ‘true and fair’ view and the report is limited to those matters set out in the statement below. 

## **Independent examiner's statement** 

In connection with my examination, no matter has come to my attention: 

1.  which gives me reasonable cause to believe that, in any material respect, the requirements: 

- to keep accounting records in accordance with section 130 of the Charities Act; and 

- to prepare accounts which accord with the accounting records and comply with the accounting requirements of the Charities Act 

have not been met; or 

2.  to which, in my opinion, attention should be drawn in order to enable a proper understanding of the accounts to be reached. 


28 / 11 / 2023 

Kate Adderley CA Third Sector Accountancy Limited Holyoake House Hanover Street Manchester M60 0AS 

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THE FAMILY
HAVEN
THE FAMLY HAVEN
STATEMENT OF FINANCIAL ACTIVITIES
Oncorporating an inwme and exponditure a¢¢ount)
YEAR ENDED 31 MARCH 2023
2023
Unrestricted Restricted
Funds
Funds
2022
Unrestricted Restricted
Funds
Funds
Total
T(*al
Notes
kncorne from."
DonatiMs and legacies
Charitable actiiities
In%estments
other
125.308
9.199
1,708
95.016 220.324
9.199
1.7(
8.861
7.552
474
lo6.￿7
165,7&9
7,552
474
Tct
136.215
95.016 ZJ1,TJ1
e6.887
106.897
173,784
Expenditure on..
Raising fvnds
Charitable actiiities
7,13
7,13
17,365
141,841
17.365
1CQ,(X15 241,846
15,034
127,13
15,0
211,227
84,L￿1
Tct
159.206
100.C#)5 259.211
142.170
84,￿1
226,261
Net income lexpen(Iturel
22,9911
14.9891 I27.￿)
(75,2831
22,￿6
152,4711
Transfers bet￿een bJn<ts
8,13
14,900
I14,￿)
3,000
13,LYJOI
Net rno*rnent in knds
18.0911 119.8891 (27,9801
(72.283
19,￿6
152,47TI
Reconciliation of fjjnds..
Funds tr￿Jght forward
461.664
34.8&S 499.470
S￿,947
15,D)0 551,947
Funds carried fcrtyard
4￿.573
14.917 471.49)
464.664
34.￿6 499.470
14-
Doc ID.. 391f85a3c148649959841a17e8d1256a78ca5ac8

THE FAMILY
HAVEN
THE FAMILY HAVEN (compary number42478n)
BALPNCE SHEEr
S AT 31 MARCH 2023
20ZJ
2022
Notes
Fixed assets
Tangible a559t5
10
168.949
158.660
Current ass•t
Prepayments
Cash at bank and in hand
3.977
303 543
307.520
3.398
341 444
&H.842
Creditors.. amount5 falling due
itrin one vear
Net ¢urr¢nt assets
302.541
340.810
Net assets
12
471.490
499.470
Represented by
Accumulated funds..
Unrestricted funds
Gen8ral fjjnd
Designated ILJnds
13
13
142.624
313 949
456.573
161.004
303 660
464.664
Restrclod funds
13
14.917
34.806
471.490
499.470
The notes on paqes 16 to 24 form part of these accounts
For the year ended 31 March 2023 the company was entided lo exempbon from audit under secbon
477 of the Companie5 Act 2006 relating to stndl compani8s
The members have not required the company to obtain an audit of its accounts lor kne year In
qU85tion in accordanc8 ￿1th secb.on 476 of the Cotnpanie5 Act 2006.
The director5 aCkn0￿ed9e their responsibilibes lor complying the requirement5 01 the Acl ￿th
r8sP8Ct to accounting records and the preparation of accounts
These financial statemenis h&e been prepared in accordance b¥1￿ the provisions applicable to
companies subject to the Small companies regime.
Th858 aCCOUntS W8r8 éDDfov8d bv the trLJSt88s on 2811112023
and are sianed on th8ir b8h8lf
Gerald Holyhead
Truaee
Doc ID.. 391f85a3c148649959841a17e8d1256a78ca5ac8

THE FAMILY
HAVEN
THE FAMILY HAVEN
NOTES TO THE FINA￿cl•L STATEhENTS
YEAR ENDED 31 MARCH 2023
Company inforn ati•n
ThE comp3rry is Iirnited ty guarantee. ￿giSte￿d in Engl￿d and Wales." it is also a t￿gISt￿[￿d charity TrpthDSE actimties
are Intended to be lor the public benefit. The company meets Ihe definition ot 3 public benefit entity under FFi102
Thp EgisteEd office Is on page 1.
2 Ac¢ounting Pollcies
Basis Of preparation
ThE financ131 st3tements ha￿E been prEpared In accordarre with Accounting and Reporting by Chanties" Statement of
Recommended Pracbce applicable to chariiies prepanng their accounis In accordance wth Ihe Fin3nci81 Repoffjng
St3ndard applicable In the UK and Republic of Ireland IFRS 1021 Issued In (ktober 2019 - (Charibes SORP IFRS
1021, the Financi31 Reporting Standard applicable In the UK and R￿pUbliC of I[￿land (FRS 10?13nd thE CompanI￿S Act
2006. The funciiDnal currency Is GBP rounded to the ne3resi pound.
Golng ¢oncem
After making enquines. the directors aE not 3ware of 3ny rnatenal uncertainties that cast doubt on gDing concem and
thry ha￿ a rea8on8ble expectation ih3t Ihe Company V￿11 be 8blÈ to continue Its 3ttkitiÈs for the foresÈe8blÈ future,
antt at least tKEfvE months frorn the date of appr￿31 of Ihese accounts Accordingw, they hale cominued io adopt the
going concen basis in the financial ststements
Incom•
Don3110ns and gifts are recognised as Inco￿ Ythen recei*d excepi vthere any resinctsons on expenditure demand
that 3 proportlDn be camed I￿r￿3rd as de(P￿ed Income The donations unLler Gift Aid are recognised vthen receI￿able
Th& associated income tax reCo￿￿ry is recDgnised the reE(Thery Is reEeINEb1￿ Grants 3rp reEognised as Income
hen they 3re reCe￿￿d p￿￿￿e￿ conditions for receipi ha%e been complied ￿[h. unless they relate to 3 specrfied ￿tUre
penod, vthich h3s not commenced 3t the year end. In wthich case they ?rE deferrEd Interest Is recognised as Income
when receivèble No monÈtary Vdlue Is 3scnbed to donations of gener31 wlunteertimÈ.
E¥p•ndilNrg
ReSoU￿eS expended are Ecognised on an accruals basis. They are allocated to actNtses based on actual usage
Staff support costs are all alloc*ed to the ?ppropnate aCtI￿ty based on the relatre amount of time spent Dn such
acts￿LieS Premises and other costs are allocaied based Dn sal8ty Costs
Costs of acii4ties In furtherance of the ch3nty's objecis compnse those costs inCu￿ed t)y the ch8rfy as a result of
the deli￿Ery of Its seNce Costs of gener*ing funds comprise the costs ?ssociated VAth 3ttracting wluntsry Income
Go4Ernance costs comprise those costs Incutred by the ch3nty in meetsng its constitutonal 3nd $13bJtory
Thp Egular cost of prodding rpbrement pensions and rel*ed beneffts is ch3rged to the profft 3nd loss accDunt Qkerthe
penod Df lh8 empltyees sepAce lffts on ihe b8si8 of a constsni percÈnt3ge of eamings Any diffÈrÈnce bEtv¥een the
amount charged to the prof￿ and loss account. and amount paid to the scheme Is shown as 3n asset or liability In the
b313nce sheet
Fix4d ass4ts and d•pr4¢iati•n
T3ngible fE<ed assets 3re Includerl In the balance sheet ar cosi less deprec13tion.
Depreciation Is calculated so that the cost of tsngible fixed assets less their residuzl value are witten off o¥er their
stimated usefrJl IikES at the fDllowng rates
Freehold property
2% straight line
Equipment
25% rtten do￿ value
No depreci8iion is prD￿ded on freehold land.
Funds
Restncted funds rEPTEsent funds specthcalty earmarked for purposes specthed by the donor Designated fijnds are
￿n￿St￿cted funds eamarkpd ty thp trustpes for a particular purpose. un￿StriCted funds arE funds ￿1￿h can be
utilised 3t the discretion ol the tnjsiees.
16-
Doc ID.. 391f85a3c148649959841a17e8d1256a78ca5ac8

THE FAMILY
HAVEN
THE FAVILY HAVEN
NOTES TO THE FINANCIAL STATEIENTS
EAR ENDED 31 f•iqRCH 2023 (contnued)
Vclurtary irt*Jmè
Re*rirt*d
Naicoal 8tY&tIEnt Ch
Trust
Nursg
Péter Larpg Chilctrai¥ Tmst
Gl(MJc*iershirÉ c￿Trty c(Ancil
de Chanty
Zurich Ccmmunity Trust
The Bthra Ward (J11then￿
The 7 Sl¥5 F￿nC&3b[
Asd3 Found*io
Th* White Oty
The Th Maxv & Fbm8s￿5e F￿1n(th￿
tt18 L￿9 UK
GE ANfalffl Systwns
39.
37,8
12,ffjO
Oknlreach
Thè Naitr)al L￿tery Ojrrrunity Fund
4.(51
The Church W4fde AS￿￿￿(￿
Glwc*tershir& O)Jncil
Gl(MJc*tershirè CfAnmuThty F￿nd*lL
The v￿[Ure Whit& City
Gltsjc*ie￿h1[È Ctunty ctu)til
Tru51 Ltd
The Mews F￿ncE￿I
ThrNng CornrnuDffies Fund- GI￿ICeSt￿%sh￿e c￿Irty CuJrKIl
Communty Fwd
4 QIJO
10.CJ)O
10,mO
450
Ground¥0￿ Ll<. TÈsco Ccrrrnunity Gr￿ts
Asd8 Foun&ti
The VtJtyre C¢rf)Ymunity Hjb
2,7
1.018
Cr(wdun(*¥ LirThted- Asiy
The Langtree TDJst
M&S Fund- The Tr*ighbU￿Y
4 103
50
HSBC
3.314
P*er Lang Chilotrw¥
95.016
106.W7
Gener￿ ftmd..
alon5 tr(xn In￿M￿laS
Le￿cl
Gr￿ts frtrn Oth￿
GchÈrnmÉni Qants
Gr￿lS frcm Corp￿eS
Income Irtth È*Ènts
Gr￿15 frcrn ttha tr￿1$8￿(1)S
15.
13,978
90.1
19,tfj8
1,876
10,eeA
1,972
10,513
58,tK1
7.￿1
125.30
220.3
165.758
Th¥8Y4ere no th)rthffls ￿8￿EdfroM trustEes raalwj paties
Doc ID.. 391f85a3c148649959841a17e8d1256a78ca5ac8

THE FAMILY
HAVEN
THE FAIVILY HAVEN
NOTES TO THE FINANCIAL STATEVENTS
IEAR ENDED 31 W￿RcH 2023 (continued)
Incorne from charitable activities
2023
2022
Fees frcxn clients tr use of day centre
Fees frL¥n LLral AuthC￿tIes nu￿ery
5.392
3,807
5.423
2,129
9.199
7.552
Al the inccrne shawn aboR is urKeslricteY.
Resources expended
ResrAJrces expenthd includes"
2023
2022
tkpreciali
Tnjstees. expEnses
Key management emFAoyees
Independent examine¢s fees
15,745
11,278
58,353
900
56,644
900
Neither the trustees any perscns c¢￿nected vAth them recei*d any remuneratic4)
rembursed exp￿Se5 Iclher than as shown abo￿) during the year.
Taxation
The charity is exemtt frcrn tax ¢J) inccme and gains f&lliftg wthin sectiC4) 505 of the Taxes Act
1988 ￿ Secti(￿ 252 of the Taxati￿ rf ChargeatrAe Gwns Act 1932 to the extent that these are
awlied lo its charitatle c&'ects.
Doc ID.. 391f85a3c148649959841a17e8d1256a78ca5ac8

THE FAMILY
HAVEN
oco
h> r
ooh)
ti>0
) 4
ocTro
)N)
PJ
Lfi a U1
*SJ
Lfv (O CO
Doc ID.. 391f85a3c148649959841a17e8d1256a78ca5ac8

THE FAMILY
HAVEN
THE FAMILY HAVEN
NOTES TO THE FINANCIAL STATEMENTS
YEAR ENDED 31 MARCH 2023 (continued)
Gross transfers beiween funds
transfer of lun(ts bet￿en reSt￿¢ted and unresthcted funds Is tr* transfer of ￿lue of langlble
xed assels, acqulred duréng Ihe yea. fmm reSt￿¢ted lo the deslgnated fflxed asset njnd.
staff and volunteers
rage numbers of people employed by the chaity dwing Ite year were:
2023
Number
2022
Number
Fundrdlslng
ProNlslon of cllenl care
10
12
2023
2022
staff cosls for tho abow persons=
Wages and salaries
Pension contributions
Pension admirslralion foés
Social Security costs
1￿,273
5,931
1,024
6.067
172,233
5,614
1,004
7,917
201.295
186.768
re no emF4oyees who rece￿￿1 total employee beneffts (excluding employer penslon
costs) of rn ore I￿n £60.000
two key management employees rece￿e￿ lotal bendlls of £27.453 aTrJ £27.453
chartty runs a dellned C￿￿￿bUt00n penslon scheme for the benel11 ￿ Its employees. The
assets of the scheme are hel¢J separalety r(om the charfly In an Independenlly a(Jmlnlslered
nd. The penslon cost charge rewesents contrfibutions payable by the charfty lo the ￿nd. The
was no liability lo this fund a5 at as at 31 Ma￿h 2023 (2022 ￿1).
The charity uses 4olunteers. mostty to assisl ￿1th the work in Ihe nursery but occasionally lo
assist ￿1th other tasks, complementing tho rolo of paid omployees. The corrtribution cl such
indiiiduals in greatly appreciated-, howewr. il is not considered prxlical lo placo a value on
SLKh SanACOS so the dc￿atIon of the lime of such wlurtegrs is not includod as income in th8
accounls. The charily would nol emrloy additional staff rfwlunteers wpre r#Jl wailable.
-20-
Doc ID.. 391f85a3c148649959841a17e8d1256a78ca5ac8

THE FAMILY
HAVEN
THE FAMILY HAVEN
NOTES TO THE FINANCIAL STATEMENTS
YEAR ENDED 31 MARCH 2023 (continued)
10 Tangible fixed assets
Freehold
land and
buildings Equlpmerrt
Total
As at 1 4Dnl 2022
Additions
As at 31 March 2023
225.247
132.021
26.034
158 055
357,268
26,034
383 302
225 247
A5 at 1 April 2022
Provid8d In year
As at 31 March 2023
91,074
3,115
94,189
107.534
12.630
120.164
198,608
15,745
214,353
Net book value
As at 31 March 2023
131 058
37 891
168,949
As at 31 March 2022
134,173
24.487
158,860
AII fixed éss8ts above are used in direct fvrth8rance of the Charity's objectives
11 Creditors= amounts falling due within one year
2023
2022
T￿atIon and social securty
Accruals
2.079
2.900
2,603
1,429
4.979
4032
12 Analy￿ s of net assets beh¥een funds
General Deslgnatsd Restrfcted
Total
Tangible fixed a55ets
Currenl 85sels
168.949
145.000
168,949
30T,520
14,9791
147,603
14,9791
14,917
As at 31 March 2023
142,624
313.949
14,917
471,490
FIGURES FOR YE 31 MARCH 2￿22
General Designated Restricted
Total
Tangible fixed assets
Curronl assets
Curront liabilities
158.660
145.000
158,660
344,842
14,0321
165.036
14 0321
34,806
As al 31 March 2021
161.0(
303.660
31 806
499 470
21
Doc ID.. 391f85a3c148649959841a17e8d1256a78ca5ac8

THE FAMILY
HAVEN
THE FPMLY HAVEN
NOTES TO THE FINANCIAL STATEMENTS
R ENDED 31 MARCH 2023 lconknuedl
13 Movement In funds
As at31 Inc•ming Outyoing TTrnrf4rs
Ma￿h 2tr22 r•s•ur¢?s r••)ur¢*s
A5at31
Mar¢h 2023
R•stri¢t•d ffijnds
The surnr￿ rfield (hari13ble Trust
National 8en&wlent Chatrty
Barrmod TDJst
12.000
5,900
9,000
1 ?,000
15,9001
Peter L8ng Children¥ Trusi
Gyde Chanty
The B3rb3r3 W3rd Chil(Ipn's Foundaion
Gloucestershire County Council
Asda Found3tson
The Venture Vthrte Cty
The TK Mayx & HorrEsense Foundation
Little Li*s UK
SE Awation Systems
39,368
3,000
?.500
3488
508
395
500
?.?00
690
[39,3681
13,0001
12.5001
13 4881
15081
(3951
15001
12.2001
(6901
The Nation21 Lortpy Comrwnity Fund
4,051
14,0511
aThY cl
Twst Lid
The mea￿ Foundation
ThriMng corrTnun￿ieS Fund
Corrrnunity Fun
5,tno
5,000
7500
14.568
15,0001
12,0821
17.5001
114.5681
13,3141
2,917
HSBC
3,314
GroundwDrk LIK- Tesco Comrrwuty Grants
Asd3 Found3110n
V&Trture CDmtrnnity Hub
1.625
750
12.3751
2,500
12,5001
CrO￿￿￿j￿der ￿￿ted- AWKJ
The Langrree Tnjst
Asda Found3tion
The ventu￿ Cornrnunty Hub
2.717
250
501
15001
11,0001
500
1,000
Peter Lang (hildrpn* Trust
480
(4801
.806
95,016 1100,0051
114,9001
DesignatEd fund- ffixed 3ssets
Designated fvjnd tsciliDes
Designated ￿n￿- semces r￿ls1
General ￿nd
158.660
115.000
30.000
161,004
115.7451
26.0
168,949
30,000
142,524
136,215 1143,4611
499 470 231.231
59.211
471.490
Doc ID.. 391f85a3c148649959841a17e8d1256a78ca5ac8

THE FAMILY
HAVEN
THE FAMLY HAVEN
NOTES TO THE FINANCIAL STATEhENTS
YEAR ENDED 311414RCH 20rJ (cortinued)
13 M•vem ent in funds (continuèd)
COMPARAnVE Fl￿FE$
YE4R 8ItED 31 MARCH 2tr22
As at31 Incoming Outyoing Transfers
March 2tr21 resources resources
Asat31
March 8)22
The SumNrErfiekl Clwkable Twst
VitKI LJK Fourth1￿￿
N3tional Eenmlent Charity
E3mwod Trust
12.otij
3.otij
12.000
(3.0001
5.900
9.000
5.900
9,000
Peter Lang Children¥ Trust
Gyde Charity
Zurich Community Trust
The Earbar3 Ward Children¥ FDundation
The 7 Stars Foundation
137.8801
12.0001
112,0001
12,5001
12,5001
2.000
12.000
2.500
2.500
de￿1
The Church We￿are Associatic
Gloucestershire County Council
GlouCeste￿hlrÈ Community Foundation
The Venture Vvhite Cty
Gloucestetshire County Council
4.000
10.000
10.000
450
14,0001
110,0001
110,0001
14501
12501
250
GVWK Grounthork UK- Tesco Ledbury
GWUK Gr0unCt￿rk UK- Tesco Gloucester
1.125
1.625
1.625
Breakfast aub
Crowthnder Limited- Aw
Crowthnder Limited - Aw
The Langtree Trust
3.375
72B
250
11,3881
1 ,989
72B
25D
HSBC
3.314
3,314
15.otij
106.897
184.0911
(3,0001
34,805
E*signated - fved èssets
E*signated fund facilities
E*signated fund . Comd 19
E*signated fund- Se￿iceS rE￿iS1o￿
General fiJnd
164.881
115.0(lJ
5,057
158,660
115.000
30,OtIJ
227,0
30,000
161,004
66.887 1130.8g21
,0571
Totsl fiJnd5
551,947
-23-
173.784
26,261
499,470
Doc ID.. 391f85a3c148649959841a17e8d1256a78ca5ac8

THE FAMILY
HAVEN
THE FAMLY HAIEN
NOTES TO THE FINANCIAL STATEMENTS
YEAR ENDED 31 MARCH 2023 Icontlnued)
13 Movement in funds Iconlinuedl
The ￿tr￿tUral repairs. Impr0￿Ment aTrJ d￿OratIon of Ihe IAJilding Ihe purchase of equipmenl fort
buldng's facilities and operations of the charity.
Nurse
pr￿lS1On of ¢wality nu￿ery facilities fDr clierrts. childrEn lo ￿hl￿e and ensure thar ￿alth, nL*rition, safety
doK•lopm$nt to be abl• to enter nomia sch(K)Is & eojals rfthèlr ￿tr group.
Parentm
and clpTrt ¢*
Supporf and aom.ce on securing 8 safe. secwe and sutt*)le ￿me accommothtion. Tralnlng In cfiid care the
acquisition of necessary skills for the parEnt.
ert
underst￿dIng nutrition and skills of fotyj preparation on a budget.
Descri
ons of nalure and
o*s of unrestricted fund
Fac11k￿S
Sche(knled Improwmonts to the ￿lIdIng f&llNles for 2021 to 2022 remaln not undèrtaken duo lo t
dDThcutties in the currenl MJildr8 aThJ conslwction market. tt is still Il* in1entit￿ of the Tnjslees lo complete these
imprctsemEnts fDr Iho long term ber*fft dclients aTrJ to rEd￿e the ernirorThertal impacl dthe Chariiy.
A re￿0￿ IndScaod the need for Impr(N•ments and ad(Jtlonal Se￿CeS mlgm b• appmprfat•. Further studlgs a
bang made atN1 thls fvnd Ss to enable t￿)se studes thelr imF4emertatlon.
General fuTrY
The free unreslrided funds of the chaiity.
-24-
Doc ID.. 391f85a3c148649959841a17e8d1256a78ca5ac8