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2024-03-31-accounts

REGISTERED NO.. 03974890 OFF THE RECORD COUNSELLING SERVICE (NORFOLK) LIMITED BY GUARANTEE ACCOUNTS YEAR ENDED 31 MARCH 2024

OFF THE RECORD COUNSELLING SERVICE (NORFOLK) LIMITED BY GUARANTEE CONTENTS YEAR ENDED 31 MARCH 2024 PAGES Charity Information Trustees, Report Independent Examiners Report Statement of Financial Activities Balance Sheet Notes to the Financial Statements 9-13

OFF THE RECORD COUNSELLING SERVICE (NORFOLK) LIMITED BY GUARANTEE ANNUAL REPORT The company is limited by guarantee and is a charity registered with the Charity Commission. The registered charity number is 1088504. Directors Mrs M Herron Mr P Burnett Ms L Ashby Company Secretary Assumed by trustees Chalrperson Assumed by trustees Treasurer Mr P Burnett Trustees Mrs M Herron Mr P Burnett Ms L Ashby Reglstered Office and Principal Address Willow Lane House 9 Willow Lan8 Norwich NR2 1EU Accountants Stephenson Smart Queens Head House The Str88t Acle NR13 3DY Bankers National Westminster Bank PIC 1 Smallgale Beccles Suffolk NR34 9AB Website www.olr-norfolk.org.uk

OFF THE RECORD COUNSELLING SERVICE (NORFOLK) LIMITED BY GUARANTEE TRUSTEES. REPORT YEAR ENDED 31 MARCH 2024 The Iruslèes submit their report along with the financial stslemenls of the charity for the year ended 31 March 2024. The financial statements have been prepared in accordance with the accounting policiès set out in note 110 the financial stslemenls 8nd comply with the charity's governing documents, the Charities Act 2011 and the Charities SORP (FRS 102). Governing Document The organisalion is a charitable company limited by guarantee, incorporated on 17 April 2000 and registered as a charity. The company was established under a Memorandum of Association which established the objects and powers of the charitable company and is governed under ils Articles of Association. In the event of the company being wound up members are required to conlribute an amount not exceeding £1. The charity does not have a share capital and consequently no dividends are payable. Review of activities During the year the charity's income increased to £121,814 {2023 £86,529). Ils funds surplus during the year amounted lo £8.330. A summary of the financial results is set out on page 7. Rlsk Management The trustees have during the yèar Continued to revlew the major risks to whSch the charity is exposed and to establish systems lo miligale those risks identified not already covered by thé charity's existing systems and risk m8nagem&nt strategies and controls. Worklng for the publlc beneflt The trustees confirm that. in Èxercising Ihelr powers and duties, they have complied with their duty to have règard lo the guidance on public benefit published by the Charity Commission. Oblects of the charlty The charity's objects are the protection and preservalion of spiritual, emotional and psychological health by the provision of counselling and supportive help to those in need thereof and the training of individuals or groups in the provision of such counselling and supportive help. The charity is a member of the British Association for Counselling and Psychotherapy and Counsellors and Psychotherapists in Primary Care. Recrultment and appolntment of Management Committee and organlsatlon of the charity The charlty's activit188 are controlled by the trustees, all of whom arè directors. The trustees provide seNices lo the company on a voluntary basis. There can be up lo nine at any one lime. The directors named below all held office during the year.. M Herron P Burnett L Ashby Most new trustees are already familiar with the practical work of the charity and have a good working knowledge of its structure and objects. Additionally, new trustees are required to familiarise themselves with the governing docurnenls and procedures of the charity and the context within which il operates. The current and new trustees making up the management committee are led by ils Chairperson and consider.. The obligations of Management Committee members. The main documents which set out the operational framework for the charity including the Memorandum & Articles. Resourcing and the current rinancial position as set out in the latest published accounts. FLtlure plans and objectives.

OFF THE RECORD COUNSELLING SERVICE {NORFOLKI LIMITED BY GUARANTEE TRUSTEES, REPORT YEAR ENDED 31 MARCH 2024 Investment powers Under the Memorandum and Articles of Association, the charity has the power lo make any investments which the trustees See fit. Spare funds are invested in interest bearing bank accounts which usually have instant access. Rlsk management The trustees are reviewing the major risks lo the charity in accord8nce with the Statement of Recommended Practice. Achievement and perforrnance The financial year 2023-24 saw the organisalion sellle into new premises in central Norwich and grow in terms of the number of counsellors and number of clients bul also the number of clients needing the support of low-cosl counselling with ongoing cost of living challenges and rising interest rates. The trustees were able lo secure ongoing grant support for funding free and low<ost counselling for clients neèding lo access counselling bul unable to do so otherwise. The trustees took the careful decision to lake two additional counselling rooms Sn the new calendar year 2024 to meet the growing demand for the seNice and rooms. The trustees are grateful lo the grant funding provided by the National Lollery, Geoffrey Walling and funds through the Norfolk Community Foundation that have supported and continue to support the work of the organisalion during this financial year and beyond. The trustees are pleased lo report the organisalion made a small surplus this year following a deficit in the previous two financial years. This surplus includes grants awardèd during the year for free and low-cost counselling, renting additional rooms and towards counsellors expenses and adminislralion resources which will be ulilised into the new financial year. Reserves At the year end the company had unrestricted funds of £31,259. Company policy Is lo match applicable expenditure lo ils reslrict&d receipts, with any shortfall being made good from unrèstricted funds. The Ghaiity's policy is to establish such reserves that are needed to allow il to continue to meet ils objectives for period of 6 months if all funding ceased. Whilst reseNes are currently below this level, given funding and income from self referred clients would gradually redu¢e and contract income is always paid in arrèars, together with the projected reduction in nel costs in the next financial year, the trustees are satisfied the reserves arè sufficient for the next 12 months, the policy will be kept under close review, and we will seek lo increase reserves again in the medium term. The directors therefore confirm that the company has sufficient reserves available lo fulfil ils obligations.

OFF THE RECORD COUNSELLING SERVICE (NORFOLK) LIMITED BY GUARANTEE TRUSTEES, REPORT YEAR ENDED 31 MARCH 2024 Responsibilities of thè board of trustees The trusteès (who are also directors of Off The Record Counselling Service (Norfolk) Limited for the purposes of company law) are responsible for preparing the Trustees. Rèport and the financial slalemenls in accordance with applicable law and United Kingdom Accounting Standards {FRS 102). Company Law requires the trustees to prepare financial statements for each financial year which give a truè and fair view of the state of affairs of the charitable company as at the balance sheet date and of ils incorning resources and application of resources, including income and expenditure, for the financial year. In preparing these financial stalemenls, the trustees are required lo.. select suitable accounting policies and apply them consistently. observe the methods and principles in the Charities SORP., makè judgements and estimates that are reasonable and prudent,. slate whether applicable UK Accounting Standards have be8n followed, subject to any matèrial departures disclosed and explained in the financial slalemenls. prepare the financial slalem8nls on the going concern basis unless it is in8ppropriat& lo presume that the charity will continue its aclivilies. The trustees are responsible for maintsSning proper accounting records which disclose, with reasonable accuracy, the financial position of the charitable company al any time, and lo enable them as Iruslees lo ensure the financial slalements comply with the Companies Act 2006. The trustees are also responsible for safeguarding the assets of the charitable company, and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities. This report has been prepared in accordance with the special provSslons of Part 15 of the Companies Act 2006 relating lo small companies and in accordanc8 with the Gener81 Directions given by the Charitl8S Commission under Section 14515)(b) of the Charities Act 2011. Events slnce tho end of the perlod Information relating lo events since the end of the period is given in th8 notes to the financial slalemenls. where applicabl8. Basls of preparation Thls report has been prepared in accordancé with the special provisions of Part 15 of the Companies Act 2006 relating lo small companies. BY ORDER OF THE BOARD Mr P Burnett IL+- /.,..l..... 2024

INDEPENDENT EXAMINERS REPORT TO THE TRUSTEES ON THE UNAUDITED FINANCIAL STATEMENTS OF OFF THE RECORD COUNSELLING SERVICE {NORFOLK) LIMITED BY GUARANTEE We report on the accounts of Off the Record Counselling Service (Norfolk) Limited for the year ended 31 March 2024 set out on pages 7 to 13. Respectlve responsibilities of trustees and independent examlner The charity's trustees (who are also the directors of the company for the purposes of company law) are responsible for the preparation of the accounts. The trustees consider that an audit is not required for this year under section 144 (2) of the Charities Act 2011 (the 2011 Act} and that an independent examination is needed. Having satisfied ourselves that the charity is not subject to audit under company law and is eligible for independent examination, it is our responsibility to.. examine the accounts under section 145 of the 2011 Act., to follow the procedures laid down in the general Directions given by the Charity Commission under section 14515)(b} of the 2011 Act; and to state whether particular matters have come to our attention. Basis of Independent examlner's statement Our examination was carried out in accordance with the General Directions given by the Charity Commission. An examination includes a review of the accounting records kept by the charity and comparison of the accounts presented with those records. It also includes consideration of any unusual items or disclosures in the accounts, and seeking explanations from you as trustees concerning any such matters. The procedures undertaken do not provide all the evidence that would be required in an audit and consequently no opinion is given as to whether the accounts present 'true and fair view, and the report is limited to those matters sel out in the statement below. Independent examlner's statement In connection with our examination, no matter has come to our attention., which glves us reasonable cause to believe that in any material respect the requirements., lo keep proper accounting records in accordance with section 130 of the 2011 Act; and lo prepare accounts which accord with the accounting records, comply with the accounting requirements of section 396 of the 2011 Act have not been met to which, in our opinion, attention should be drawn in order to enable a proper understanding of the accounts lo b reached. Stephenson Smart Chartered Accountants Queens Head House The Street Acle NR13 3DY 2024

OFF THE RECORD COUNSELLING SERVICE (NORFOLK) LIMITED BY GUARANTEE STATEMENT OF FINANCIAL ACTIVITIES (INCLUDING INCOME AND EXPENDITURE ACCOUNTS YEAR ENDED 31 MARCH 2024 Unrestricted Funds 2024 Unrestricted Funds 2023 Notes Incoming resources Income from generated funds in furtherance ofcharity's objectives Donations and grants Investment income 121,813 86,400 129 Total Incoming resource8 Charltable expendlture Cost of activities in furtherance of the charity's objects Governance costs 121.814 86,529 43,384 28,781 60,285 70,100 Total charltable expenditure and total resources expended Net {deflcit)Isurplus 113.484 89,066 8,330 (2,537) Total funds brought forward Total funds carrled forward 22,929 25,466 £31,259 £22,929 The statement of financial activities includes all gains and losses recognised in the year. All incoming resources and resources expended derive from continuing activities. The statement of financial activities includes all gains and losses recognised in the year. The surplus for the year for Companies Act purposes totals £8,330 (2023.. deficit £2,537).

OFF THE RECORD COUNSELLING SERVICE {NORFOLK) LIMITED BY GUARANTEE BALANCE SHEET AS AT 31 MARCH 2024 2024 2023 Notes Current assets Debtors 17,099 16,788 Cash at bank and in hand 21,291 13,092 38,390 29,880 Current liabllltles Creditors Amounts falling due within one year Net current assets and net assets 7,131 6,951 £31,259 £22,929 Funds Unreslricled funds 31,259 22,929 £31,259 £22,929 The company is entitled to exemption from audit under Section 477 of the Companies Act 2006 for th8 year ended 31 March 2024. The members have not required the company to obtain an audit of ils financial statements for the year ended 31 March 2024 in accordance with Section 476 ofthe Companies Act 2006. The directors acknowledge their responsibilities for.. (a) ensuring that the company keeps accounting records which comply with Sections 386 and 387 of the Companies Act 2006 and (b) preparing financial statements which give a true and fair view of the stale of affairs of the company as at the end of each financial year and of ils profil or loss for each financial year in accordance with the requirements of Sections 394 and 395 and which olherwise comply with the requirements of the Companies Act 2008 relating to financial statements, so far as applicable to the company. The financial statements have been prepared in accordance with the special provisions of Part 15 of the Companies Act 2006 relating to small companies and with the Financial Reporting Standard for Smaller Entities (effective January 2015). Approved by the trustees on I q , I I .2024 and signed on its behalf by Mr P Burnett Directorltrustee Mrs M Herron Directorltrustee /4tsv- O -

OFF THE RECORD COUNSELLING SERVICE {NORFOLK) LIMITED BY GUARANTEE NOTES TO THE FINANCIAL STATEMENTS YEAR ENDED 31 MARCH 2024 ACCOUNTING POLICIES a. Basis of preparatlon These financial statements have been prepared in accordance with the provisions of Section 1A "Small Entities" of Financial Reporting Standard 102 "The Financial Reporting S18ndard applicable in the UK and Republic of Ireland. and the Companies Act 2006. The financial statements have been prepared under the historical cost convention. The financial statements have also been prepared in accordance with the Charities Act 2011 and the Charities SORP IFRS 102). The principal accounting policies adopied in the pr8paration of the financial ststements are as follows'.- b. Going concern The accounts have been prepared on a going concern basis on the grounds that current and future sources or funding support will be more than adequate for the company's immediate needs. In determining this, the trustees have considered a period of ￿e1ve months from the date of approval of these financial stalemenls. However. the trustees have identified the need for greater income and reduced fixed costs to ensure that the company has sufficient funds to continue ils charitable objectives over a longer period of time. c. Incomlng resourc&s Income from oper8ting activities of the charity's objectives is included in the period in which the charity is entitled to the income. d. Donations and grants Income from donations and grants is included in incomlng resources when these are receivable, except as follows.. Wh&n donors specify that donations and grants given lo the charity must be used in future accounting periods, the income is deferred until those periods. When donors specify that donations and grants are for particular restricted purposes, which do not amount lo pre-conditions regarding entitlement, this income is included in incoming resources of restricted funds when receivable. e. Interest r•celvable Interest is included when receivable by the charity. f. Resources expended Resources expended are included in the Statement of Financial Activities on an accruals basis, inclusive of any VAT which cannot be recovered. Expenditure relates lo: Cost of activities in furtherance of the charity's objectives Governance costs associated with the administration of counsellors and the charity.

OFF THE RECORD COUNSELLING SERVICE (NORFOLK) LIMITED BY GUARANTEE NOTES TO THE FINANCIAL STATEMENTS YEAR ENDED 31 MARCH 2024 1. ACCOUNTING POLICIES (conl> g. Fund accounting Funds held by the charity are either: Unrestricted general funds these are funds which can be used in accordance with the charitable objects al the discretion of the trustees. The charity's policy is to establish such reserves that are needed to allow it to continue to meet ils objectives for a period of six months if all funding ceased. At the year end the trustees consider that an unrestricted reserve of £31,259 is sufficient to meet this policy. Designated funds these funds are set aside by the trustees out of unrestricted general funds for specific future purposes or projects. Further explanations of the nature and purpose of each fund is included in the notes to the financial stalemenls. LEGAL STATUS OF THE CHARITY The charliy Ss a company limited by guarantee and has no share capital. The liability of each member in the event of winding up is limited to £1. DONATIONS 2024 2023 Donations, grants and training income Gift Aid tax Contract income Subletting 102,323 12,134 4,540 2,816 66,441 10,851 8,867 241 £121,813 £86,400 INVESTMENT INCOME Investment income represents interest recelvable on bank and building soclety deposits. COST OF ACTIVITIES IN FURTHERANCE OF THE CHARITY'S OBJECTS Total 2024 Total 2023 Counselling staff 43,384 28,781 £43,384 £28.781 10

OFF THE RECORD COUNSELLING SERVICE INORFOLK) LIMITED BY GUARANTEE NOTES TO THE FINANCIAL STATEMENTS YEAR ENDED 31 MARCH 2024 MANAGEMENT AND ADMINISTRATION OF THE CHARITY Total 2024 Total 2023 Establishment expenses Administration and running costs 22,544 47,556 12,500 47,785 £70,100 £60,285 These costs include the cost of premises used by the counsellors in the performance of their duties. The trustees do not receive relmbursement of expenses for their duties as trustees. INDEPENDENT EXAMINER'S REMUNERATION Total 2024 Total 2023 Independent examiner's remuneration 1,548 1,254 DEBTORS Amounts due wlthin one y•ar Total 2024 Total 2023 Other debtors 17,099 16,788 £17,099 £16,788 CREDITORS- Amounts falllng due wlthin one year Total 2024 Total 2023 Trade creditors Accruals 5,727 1,404 5,565 1,386 £7,131 £6,951 There were no creditors due after more than one year.

OFF THE RECORD COUNSELLING SERVICE {NORFOLK) LIMITED BY GUARANTEE NOTES TO THE FINANCIAL STATEMENTS YEAR ENDED 31 MARCH 2024 10. RESTRICTED FUNDS There are no restricted funds in the company at the year end. 11. UNRESTRICTED FUNDS At 1 April 2023 Net movement in funds for the year At 31 March 2024 22,929 8.330 £31.259 12. ANALYSIS OF NET ASSETS BETWEEN FUNDS Unrestrlcted Funds C8sh at bank Other debtors Creditors 21,291 17,099 7,131 £31,259 13. RELATED PARTY TRANSACTIONS Lisa Burnett, the wlfe of Paul Burnett, a trustee and director of the company, is employed by the company as an administrator. Her gross salary totalled £14,300 {2023'. £12,000) and the company also made pension contributions of £242 (2023: £1731 during the year. TAXATION 13. The charity is exempt from tax on income and gains arising from its charitable objectives. TRUSTEES 14. During the year, no remuneration or re-imbursement of expenses was paid to the charity's trustees. 15. STAFF COSTS Wages and salaries 26,727 No employee earned £60,000 p.a. or more in either year. AVERAGE NUMBER OF EMPLOYEES 16. The average number of employees during the year was 2 (2023 - 3). 12

OFF THE RECORD COUNSELLING SERVICE {NORFOLK) LIMITED BY GUARANTEE NOTES TO THE FINANCIAL STATEMENTS YEAR ENDED 31 MARCH 2024 17. ULTIMATE CONTROLLING PARTY The trustees (who are also directors of the company for the purposes of company law) have ultimate control over all the affairs of the organisation. 13

OFF THE RECORD COUNSELLING SERVICE (NORFOLK} LIMITED BY GUARANTEE NOTES TO THE FINANCIAL STATEMENTS YEAR ENDED 31 MARCH 2024 2024 2023 INCOME Donations, grants and training income 102,323 66,441 Contract income 4,540 12,134 2,816 8,867 10,851 241 Gift aid tax Subletting Interest received 129 121,814 86,529 EXPENDITURE Renushare of ulility expenses Administration, bookkeeping and couns&lling coordination costs Counselling staff and supervision Telephone Postage, stationery and books Advertislng Insurance 22,544 12,500 40,794 43,384 607 42.417 28,780 545 735 881 371 203 169 1,578 Repairs and renewals Subscriptions and donations Sundry expenses Accountancy 2,346 503 868 40 483 1,548 1,254 (113,484) (89,066) Net surplusl(deficlt) 8,330 (2.537) SURPLUSIIDEFICIT) TRANSFERRED TO RESERVES 8,330 (£2,537) 14

OFF THE RECORD COUNSELLING SERVICE (NORFOLK) LIMITED BY GUARANTEE EXTRACTS FROM FINANCIAL STATEMENTS FOR YEAR ENDED 31 MARCH 2024 STATEMENT OF FINANCIAL ACTIVITIES Total Funds 2024 Total Funds 2023 Income Resources Donations and grants Subletting Investment income 118,197 2,816 86,159 241 129 121,814 Charitable Expendlture 86,529 Cost of activities in furtherance of the charity's objectives 43,384 28.781 Managing and administering the charity 70,100 60,285 113,484 89,066 Nel movement in funds in year 8,330 (2,537) Total funds brought fomard Total funds al year end 22,929 25,466 £31,259 £22,929 BALANCE SHEET AT 31 MARCH 2023 2024 2023 Current assets Debtors 17,099 16,788 Cash at bank and in hand 21,291 13,092 38,390 29,880 Current Ilabllltl•s Creditors Amounts falling due within one year Net current assets and net assets 7,131 6,951 £31,259 £22,929 Funds Unrestricted funds 31,259 22,929 £31,259 £22,929 15