2023-03-31-accounts - Richmond Citizens Advice Bureaux Service

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and email correspondence, in person and at outreach services at co referral service for partner organisations to refer clients to us and to	mmunity centres across the borough. We co upload relevant documents.	ntinued our	direct
Citizens Advice carries out an independent survey, by email or text, are cumulative for the 12 months, April 2022 - March 2023 Number	of all clients who consent to be contacted. of CAR clients responding: 410 - 425.	The results	below
	positive or very positive
	response national
	average rate for CAR	national
	clients	average
Qugsgon How easy or dificult did you find itto access the service? Towhat extent did the service help you find a way forward? Towhat extent is your problem now resolved? How likely would you be to recommend this service?	61qra 75oya 69a/o Blqro	72o/o 83o/a 69o/a 85 /o

					2023	2022
			Unrestricted	Restricted	Total	Total
		Notes	funds f	funds f	funds f	fundsf
INCOME FROM
Donations			1,666		1,666	1,568
Charitable activities
General Advice			398,387	218,851	617,238	633,234
Other trading activities Investment income			928 2,061		928 2,061	3,066 437
Total			403,042	218,851	621,893	638,305
EXPENDITURE ON
Charitable activities
General Advice			378,602	233,283	611,885	603,862
NET INCOME/(EXPENDITURE)			24,440	(14,432)	10,008	34,443
Transfers between	funds	20	(8,277)	8,277
Net movement in	funds		16,163	(6,155)	10,008	34,443
RECONCILIATION Total funds brought	OF FUNDS forward		334,023	12,550	346,573	312,130
TOTAL FUNDS CARRIED FORWARD			350,186	6,395	356,581	346,573

STATEMENT OF FINANCIAL POSITION
31MARCH 2023
	Notes	2023I	2022I
FIXEDASSETS
Tangible assets	15	10,755	24,282
CURRENT ASSETS
Debtors	16	65,511	57,632
Cash at bank		376,784	304,521
		442,295	362,153
CREDITORS
Amounts falling due within one year	17	(96,469)	(39,862)
NET CURRENT ASSETS		345,826	322,291
TOTAl ASSETSLESSCURRENT lIASILITIES		356,581	346,573
		356,581	346,573
FUNDS	20
Unrestricted funds		350,186	334,023
Restricted funds		6,395	12,550
TOTAl FUNDS		356,581	346,573

		2023f	2022 f.
Cash flaws from operating activities Cash generated from operations		83,066	39,969
Net cash provided by operating activities		83,066	39,969
Cash flows from investing activities Purchase oftangible fixed assets interest received		(12,864) 2,061	(6,540) 437
Net cash used in investing activities		(10,803)	(6,103)
Change in cash and cash equivalents the reporting period	in	72,263	33,866
Cash and cash equivalents atthe beginning ofthe reporting period		304,521	270,655
Cash and cash equivalents atthe end the reporting period	of	376,784	304,521

RECONCILIATION	OF NET INCOME TO NET CASH FLOW FROM OPERATING	OF NET INCOME TO NET CASH FLOW FROM OPERATING	ACTIVITIES
			2023I	2022I
Net income for the Activities)	repordng	period (as per the Statement ofFinancial	10,008	34,443
Adjustments for: Depreciation charges Interest received			26,391 (2,061)	23,707 (437)
Increase in debtors Increase/(decrease)	in creditors		(7,879) 56,607	(9,483) (8,261)
Net cash provided	by operations		83,066	39,969
ANALYSIS OF CHANGES IN		NET FUNDS
		At 1/4/22 I	Cash flow I	At 31/3/23 I
Net cash
Cash at bank		304,521	72,263	376,784
		304,521	72,263	376,784
Total		304,521	72,263	376,784

3.	DONATIONS		2023	2022
			6	6
	Donations		1,666	1,568
4.	OTHER TRADING ACTIVITIES		2023	2022
			6	6
	Fundraising events Other income		690 238	2,954 112
			928	3,066
S.	INVESTMENT INCOME		2023	2022
			6	6
	Deposit account interest		2,061	437
6.	INCOME FROM CHAR1TABLE ACTIVITIES
			2023 6	2022I
	General advice tdt~al lncgt08 London Borough of Richmond upon Thames London Borough of Richmond upon Thames London Borough of Richmond upon Thames Citizens Advice - Help to Claim Department ofWork and Pensions - Kickstart Richmond Housing Partnership	- Community Advice Services —EU Nationals - Household Support	273,990 23,237 6,513 6,000	273,990 10,584 20,000 61,180 49,629 6,000
			309g740	42L383
	Grants
	The Bames Fund Hampton Fund Richmond Parish Lands Charity Toynbee Hall - Debt Free London Grant Citizens Advice - Energy Advice Programme Richmond Aid - Families Advice Project London Borough of Richmond upon Thames London Borough of Richmond upon Thames Crisis Prevention Caseworker	- Ukraine Support Worker -Volunteer Co-ordinator	38,560 65,000 56,600 26,129 21,168 33,960 36,638 14,333 15,110	38,560 60,000 52,000 36,621 16,180 8,490
			307,498	211,851
	Total for general advice		617,238	633,234

7.	CHARITABLE	ACTIVITIES COSTS	ACTIVITIES COSTS	ACTIVITIES COSTS	ACTIVITIES COSTS
						Direct	Support
						Costs (see	costs (see
						note 8) f	note 9) f	Totalsf
	General Advice					407,230	204,655	611,885
	DIRECT COSTSOF CHARITABLE ACTIVITIES
							2023 f	2022f
	Staff costs						323,932	324,516
	Hire of plant and machinery Rent and premises costs Olfice costs						1,500 47,850 17,066	1,670 49g960 13,412
	Volunteer costs including Other expenditure			training			5,807 11,075	1,260 14,742
							407,230	405,560
9.	SUPPORT COSTS
							Governance
						Management	costs f	Totals f
	General Advice					200/55	4,000	204,655
	Support costs,	included		in the	above, are as follows:
	Management						2023	2022
							General	Total
							Advice	activities
								f
	Staif costs Other rents and Office overhead		premises costs casts				106,883 19,280 58,525	111,171 20,367 49,342
	Depreciation of tangible			fixed	assets		15,967	13,282
							200,655	194,162
	Gavernance	costs
							2023	2022
							General	Total
							Advice	activities
							f
	Governance costs						4,000	4,140

Net income/(expenditure) is stated after charging/(crediting)
	2023	2022 I
Depreciation - owned assets Operating leases - office equipment Operating leases - property	26,391 1,670 33,128	23,707 1,670 32,734

STAFF COSTS
				2023I	2022I
Wages and salaries Social security costs Other pension costs				387,974 30,455 12,386	390,135 31,856 13,696
				430,815	435,687
The average monthly	number	ofemployees	during the year was as follows:
				2023	2022
Management Administration Advice workers and	support	staff		2 3 11	2 3 15
				16	20

COMPARATIVES FORTHE STATEMENT OF	FINANCIAL ACTIVITIES
	Unrestncted	Restricted	Total
	fundsI	funds I	fundsI
INCOME FROM
Donations	1,568		1,568
Charitable activities
General Advice	409,624	223,610	633,234
Other trading activities Investment income	3,066 437		3,066 437
Total	414,695	223,610	638,305

COMPARATIVES FOR THE STATEMENT OF FINANCIAL ACTIVITIES -continued	COMPARATIVES FOR THE STATEMENT OF FINANCIAL ACTIVITIES -continued	COMPARATIVES FOR THE STATEMENT OF FINANCIAL ACTIVITIES -continued
		Unrestricted	Restricted	Total
		funds	funds	funds
		6	6	I
EXPENDITURE ON
Charitable activities
General Advice		342,115	261,747	603,862
NET INCOME/(EXPENDITURE) Transfers between funds		72,580 (18,887)	(38,137) 18,887	34,443
Net movement in	funds	53,693	(19,250)	34,443
RECONCILIATION	OF FUNDS
Total funds brought	forward	280,330	31,800	312,130
TOTAL FUNDS CARRIED FORWARD		334,023	12,550	346,573

TANGIBLE FIXEDASSETS
		Fixtures
	Short	and	Computer
	leasehold	fittings	equipment	Totals
	6	6	6	6
COST
At 1April 2022 Additions	78,975	15,641	48,574 12,864	143,190 12,864
At 31 March 2023	78,975	15,641	61,438	156,054
DEPRECIATION
At 1April 2022 Charge for year	63,181 15,794	9,460 4,200	46,267 6,397	118,908 26,391
At 31March 2023	78,975	13,660	52,664	145,299
NET BOOK VALUE
At 31 March 2023		1,981	8,774	10,755
At 31 March 2022	15,794	6,181	2,307	24,282

DEBTORS
	2023	2022
	6	6
Amounts falling due within one year: Other debtors	8,976	6,601
Accrued income	40,314	37,000
Prepayments	4,461	2,271
	53,751	45,872
Amounts falling due alter more than one year: Other debtors	11,760	11,760
Areate amounts	65,511	57,632

				2023	2022
				6	6
Trade creditors				3,702	9,207
Social security and Other creditors	other taxes			13,893 2,409	6,978 157
Accrued expenses Deferred income				20,256 56,209	20,783 2,737
				96,469	39,862
Accrued expenses	include a provision for holiday		pay.	I	6
Dgf~eggg2018 Balance at 1 April Amounts released Amounts deferred	2022 to incoming in the year	resources		2,737 53,472	4,000 (4,000) 2,737
Balance at 31 March 2023				56,209	2,737

Minimum lease payments under non-cancellable operating le	ases fall due as follows:
	2023	2022
	I	I
Within one year Between one and five years	40,035 19,600	27,804 835
	59,635	28,639

ANALY	SIS OF NET ASSETS BETWEEN FUNDS
				2023	2022
		Unrestricted	Restricted	Total	Total
		funds	fundsf	funds f	fundsf
Fixed assets Current assets		10,755 435,900	6,395	10,755 442,295	24,282 362,153
Current	liabilities	(96,469)		(96,469)	(39,862)
		350,186	6,395	356,581	346,573

Comparatives f	or	net asse	ts bet	we	en funds
						Unrestricted	Restricted	2022
						funds	funds f	Total funds f
Fixed assets Current assets						24,282 349,603	12,550	24,282 362,153
Current liabilities						(39,862)		(39,862)
						334,023	12,550	346,573
MOVEMENT IN		FUNDS
							Net	Transfers
							movement	between	At
						At 1/4/22 f	in funds f	funds f	31/3/23 f
Unrestricted	funds
General fund						309r739	37,968	(8,277)	339,430
Fixed Assets -	Designated		fund			24,284	(13,528)		10,756
						334,023	24,440	(8,277)	350,186
Restricted funds
Hampton Fund Property Debt Free London						6,395	(809) (6,409)	809 6,409	6,395
Hampton Fund Citizens Advice	Refurbishment - Energy Advice			Fund Programme		4,000	(144)	(4,000) 144
Citizens Advice	-	Remote	Working		Equipment
Grant						2,155	(2,155)
KickstaK							(465)	465
Crisis Prevention		Fund					(420)	420
Volunteer Co-ordinator Fund							(1,731)	1,731
RAID - Family Advice Project Ukraine Support Fund							(1,251) (1,048)	1,251 1,048
						12,550	(14,432)	8,277	6,395
TOTAL FUNDS						346,573	10,008		356,581

Net movement in funds,		includ		in the above are	as follows:
						Incoming	Resources	Movement
						resources f	expended f	in funds f
Unrestdcted funds General fund						403,042	(365,074)	37,968
Fixed Assets - Designated		fund					(13,528)	(13,528)
						403,042	(378,602)	24,440
Restricted funds
Hampton Fund Debt Free London						65,000 26,129	(65,809) (32,538)	(809) (6,409)
Citizens Advice - Energy	Advice		Programme			21,168	(21,312)	(144)
Citizens Advice - Remote Grant		Working		Equipment			(2,155)	(2,155)
Kickstart						6,513	(6,978)	(465)
Crisis Prevention Fund Volunteer Co-ordinator	Fund					15,110 14,333	(15,530) (16,064)	(420) (1,731)
RAID - Family Advice Project Ukraine Support Fund						33,960 36,638	(35,211) (37,686)	(1,251) (1,048)
						218,851	(233,283)	(14,432)
TOTAL FUNDS						621,893	(611,885)	10,008
Comparatives for movement				in funds
						Net	Transfers
						movement	between	At
					At' 1/4/21 f	in funds f	funds f	31/3/22 f
Unrestricted funds
General fund					238,881	89,745	(18,887)	309,739
Fixed Assets - Designated		fund			41,449	(17,165)		24,284
					280'330	72,580	(18,887)	334,023
Restricted funds
Hampton Fund Property Debt Free London					6,395	(1,642) (12,695)	1,642 12,695	6,395
RPLC Vineyard Outreach Project Hampton Fund Refurbishment Fund Help to Claim					10,751 8,000	(12,107) (5,799)	1,356 (4,000) 5,799	4,000
RPLC - Sheen Refurbishment Project Citizens Advice - Energy Advice Programme					2,344	(2,344) (1,327)	1,327
Citizens Advice - Remote Grant		Working		Equipment	4,310	(2,155)		2,155
Kicksta*						(68)	68
					31,800	(38,137)	18,887	12,550
TOTAL FUNDS					312,130	34,443		346,573

			Brought	Incoming	Resources	Carried
		project	Forward I	Resources 6	Expended I	Forward I
RPLC			23,069	17,600	(28,655)	12,014
Richmond HSF Grant	Charities		5,000 27,574	10,000 138,500	(6,700) (131,759)	8,300 34,315
BWF				1,000	(1,000)
Independence Others		at Home	583	300 2	(300) (140)	445
			56,226	167,402	(168,554)	55,074