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2023-03-31-accounts

Page
Report ofthe Board ofTrustees 1 to 13
Independent
Auditor's
Report		 14to 18
Statement ofFinancial Activities 19
Balance Sheet 20
Statement ofCharity Cash Flow 21
Notes to the Financial Statements 22 to 41

both ofth both ofth e Covid response, e Covid response, and of'b usiness as usu
al' activities.
The table below represents priorities that continued from 2021-2022 into 2022-2023.
Performance 2021- 2022- Commentary
Indicators 2022 2023
'/o of population
aged 75+		 13.34 '/o
(1,492)		 11 9'/
(1,788)		 Some clients
caller wishes		 are not asked their age, usually because the
to remain
anonymous
or declines a request for
reached demographic information,
so this figure isa minimum.
The figure for number ofresidents
in Sutton aged 75+		 is
higher due to publication
of new census data, sothese
figures are not quite like for like comparison.
It is of note that the total number of people 75+has risen
significantly, in line with across the board increase
in client
numbers.
Total number of 3,586 4,144 Of this 4,144 unique
individuals,
2,877 (71'/o) ofthe people
unique supported
by		 Age UK Sutton were new to Age UK Sutton's
individuals services and activities.
This represents
a 15'/o growth		 in the
provided
with		 number ofpeople supported,
indicating
rising need
in
support Sutton.

.
Objecti		 .
Objecti		 ves and Activitie s for Public Benefit /con td . ..
Performance 2021- 2022- Commentary
Indicators 2022 2023
Total number of 62 66 Age UK Sutton secured funding
for a new programme
which
volunteers includes
volunteering
development,
beginning
in April 2022.
deployed This programme has included
redevelopment
ofvolunteer
roles, training, and support,
and dedicated resource for
volunteering support (aka 'volunteering
HR').
The reported number
represents
the total number of
volunteers
active at an
time durin
the
ear.
Financial gains 61,399m 51,580m These outcomes are a result of income maximisation
work
outcomes (assisting
older		 people to secure benefit entitlements
and
secured for save money e.g. on bills). The cost of living crisis and
older people energy price fixing has meant that a major previous source
ofgains, saving money on energy
bills, is no longer
available to the majority ofpeople.
Support was provided		 by
Age UK Sutton for 313unique
individuals,
an average
income
improvement
of65,075 per person supported
in
this way.
Financial KPI (2022- 2022-2023 2021-2022 Commentary
Performance 2023 result result for
indicators budget) comparison
Total Income f1,462,259 F1,588,258 61,430, 198
Total 61,509,546 61,534,620 61,432,027
ex enditure
Financial (E47,288) 626,457 F4,435 The overall outturn
forecast for31"March
Surplus/ 2023 is a surplus
of626.4k against a
(Deficit) budgeted
deficit of547.2k. The variance
from budget
is due to F102.1kof income
recognised
in 2022-2023, but intended		 for
use in 2023-2024, and because some
planned
reserve investment
was not
required
due to new funding
or changes		 in
priorities;
and an unrealised
loss off27.2k
loss on investment
valuation.
Enterprise 5305,386 6363,351 5280,536 Enterprise
income was significantly
above
Revenue budget, a result offocused development
work and market recovery
in context of		 an
intentionally
very conservative
budget set
at a time on great uncertainty
regarding
Covid
andemic recove
Enterprise 55,934 F30,881 126,800 2022-2023 was a 'recovery'
year for the
Contdibution service as the impacts ofthe Covid
pandemic
continued,
but the financial
support for pivot ofthe service had ended.
Income has steadily risen month on
month
through
the 2022-2-23 year,
reaching a performance
level exceeding
ex ectations
b
ear end.
New Grant E76,000 596,681 5138,823
Income ross

The Trustees hold a Risk Register
which
is reviewed
quarterly
at the Finance,
Risk and		 Risk Register
which
is reviewed
quarterly
at the Finance,
Risk and		 Risk Register
which
is reviewed
quarterly
at the Finance,
Risk and		 Audit
Committee
and		 presented to the Board at least twice ayear.
New risks are highlighted
and exception
reporting
takes		 place between meetings.
Principal
risks		 (scoring over 20 in a 5x5 likelihood
and impact matrix) and mitigations
are:
Risks Controls
Broad impacts ofcost of ~ Actively
monitoring
demand across all services
living crisis, energy
bills,
and wider loss ofsupport		 ~ Working
with
partner
charities
and
lobbying
health
and social care
partners
regarding
demand
management
and
expectation
provision management
~ Major programme
ofvolunteer
recruitment
underway
with good results
~ Currently
in
negotiation
with
Mental
health
trust,
ICS, and		 LBS
regarding
contract values,
continuous
development
offundraising
~ Ongoing
discussions
with
Board regarding
how capacity
pressures
can be alleviated
Serious safeguarding ~ Safeguarding
training
for staff and workers
provided
and refreshed
incident which is not every year
effectively managed ~ Safeguarding
procedures
in place and all staff trained
~ Safeguarding
questions
included
in recruitment
~ Embedded case review
rocess in order to
rovide
uarterl
review
Cyber security
incident		 ~ CPD for all staff re: cyber security delivered
in staff meetings
which is not effectively ~ Lead Trustee for Cyber and IT identified
and briefed
identified
Imanaged		 ~ AUKS praised
in recent CQS assessment
for high quality
practice
in
cyber security and GDPR compliance
~ C beressentials
certification secured for 23-24
Resilience ofresources:
—'Lean' Leadership
team		 ~
~		 Actively
monitoring
challenges
in all services
Business planning
focused on consolidating
core activity and stability.
- Overall charity capacity
very stretched		 ~ 'Self-help' guides developed
for some Community
Support clients e.g.
step
by step attendance
allowance
application
guide
—more
being
develo
ed
Community
Support		 ~ Community
Support transformation
programme
in progress.
challenges
-demand		 for ~ New manager
appointed
and
in post since March 23.
our core Community
Support service has
escalated significantly-
need outstripping		 ~
~		 Eight
volunteers
now
in
the
service,
recruitment
programme
is
continuing
Demand
continues
to be very high - continued
monitoring
in place
resource

(Including Income and Expenditure Account)
Total funds
Notes Unrestricted Restricted 2023 2022
funds funds
E 8
Income
Donation and legacies 9,232 9,232 83,652
Income from charitable activities 806,439 767,928 1,574,367 1,333,408
Investment
income		 4,659 4,659 4,438
Total Income 820,330 767,928 1,588,258 1,421,498
Expenditure
Cost of raising funds 6 69,382 69,382 71,090
Charitable
activities		 7 763,883 685,932 1,449,815 1,334,993
Other 9 15,423 15,423 25,944
Total Expenditure 848,688 685,932 1,534,620 1,432,027
Net unrealised/realised gains/(losses)
on investments (27,290) (27,290) 2,658
Net (Outgoing)/incoming Resources 10 (55,648) 81,996 26,348 (7,871)
Remeasurement
gain on defined
benefit pension
plan		 20 109 109 12,216
Transfers 332 (332)
Net movement
in funds		 (55,207) 81,664 26,457 4,345
Reconciliation offunds
Total funds brought forward 494,300 23,917 518,217 513,872
Total funds carried forward 439,093 105,581 544,674 518,217

Notes
FIXEDASSETS
Tangible assets 13
investments 14
CURRENT ASSETS
Debtors 15
Cash at bank and in hand
CREDITORS:
Amounts
falling due within
one year 16
NET CURRENT ASSETS
CREDITORS:
Amounts
falling due after one year		 17
Defined benefit pension liability 19
NETASSETS
FUNDS
Unrestricted 22
Restricted 22
TOTAL FUNDS
CHARITY CHARITY
2023
f		 2022
5
7,256 8,755
307,008 331,128
314,264 339,883
462,927 467,648
114,334 188,514
577,261 656,162
(213,575) (208,679)
363,686 447,483
(131,804) (262,755)
(1,472) (6,394)
544,674 518,217
439,093 494,300
105,581 23,917
544,674 518,217

Notes 2023 2022
Cash flows from operating activities
Net cash provided
by operating
activities 25 (71,623) 20,286
Cash flows from investing activities
Interest received and dividends 4,659 4,438
Purchase ofproperty,
plant		 and
equipment (4,046) (7,448)
Proceeds from sale of investments 67,872 70,607
Purchase ofinvestments (61,724) (72,646)
Net cash provided
by I (used in)
financing
activities		 (6,761) (5,049)
Change
in cash and cash equivalents
in the reporting
pedod		 (64,862) 15,237
Cash and cash equivalents at the
beginning
ofreporting
period		 195,509 180,272
Cash and cash equivalents at the
end ofthe reporting
period		 130,647 195,509
Cash at bank and in hand 114,334 188,514
Investments 16,313 6,995
130,647 195,509

DONATIONS
AND LEGACIES
Unrestricted Restricted Total Total
Funds Funds 2023 2022
E F E
Donations 7,083 7,083 6,087
Legacies 2,149 2,149 77,565
9,232 9,232 83,652
NCOME FR OM CHARIT ABLE ACTIVITIES
Unrestricted Restricted Total Total
Funds Funds 2023 2022
F E
User Fees and Other Income
Help At Home income 363,351 363,351 280,536
Consultancy fees 6,333 14,150 20,483 28,300
User fees and charges 3,176 3,176 5,456
Client shopping
recharge		 income 69,765 69,765 60,669
372,860 83,915 456,775 374,961
Grants and Contracts (see Note 4) 433,579 684,013 1,117,592 958,447
Total Income from Charitable Activities 806,439 767,928 1,574,367 1,333,408

GRANTS AND CONTRACTS
2023 2022
Unrestricted Restricted Total Total
E F 8 F
LBofSutton* —Advice Link Partnership Sutton
commission 10,000 10,000 40,000
LBof Sutton —Together for Sutton 79,050 79,050
Sutton CAB —Mental
Health
ILA		 11,000 11,000
Sutton CCG* —Home from Hospital commission 242,000 242,000 228,375
Sutton CCG —Winter Pressures 18,500
Sutton GP Services —Social Prescribing (PCN) 155,497 155,197 240,070
Imagine Independence
—Sutton
Uplift
Commission 39,109 39,109 38,000
South West London 8 StGeorges NHS Trust—
Mental Health Peer Support 66,490 66,490 64,000
LBofSutton —Dementia Peer Support 41,247 41,247 24,742
TNL Community
Fund —Dementia
Peer		 Support 9,708 9,708
Guy's and StThomas'
NHS Foundation		 Trust—
Lung Health Check project 65,980 65,980 32,900
NHS Sutton CCG —Prior commission deferred 20,000
Age UK —Brand Partner payment 10,000 10,000 10,000
Age UK —Building Better Lives Grant 30,000 30,000 32,000
Aqe UK Reserve —Cost of Living Support 40,000 40,000
Age UK —Winter Health cost of living support 2,000 2,000
Age UKI Emanual
Hospital
Foundation		 —Core
Community
Support		 32,500 32,500 2,500
Age UK Tackling Inequalities
FundlSports
England —Nordic Walking 1,473 1,473 4,271
Citizens Advice Sutton —AdviceLink project 6,248 6,248 50,584
The Henry Smith Charity 60,000 60,000
Garfield Weston Foundation —Core Services 30,000 30,000 25,000
The Mercers' Company 27,000 27,000 25,000
National
Lottery —Let's Connect		 135,014 135,014
WG Edwards
Chadity —Lets Dance		 1,500 1,500
National
Lottery —Walks for Wellbeing		 6,868
National
Lottery —Befriending		 3,080
Sutton CVS —Sutton Infrastructure
Fund		 2,500 2,500 2,500
SirJules Thorn Charitable
Trust —Core		 3,000 3,000 1,500
Arnold Clarke Fund 1,000 1,000 1,000
Waitrose 500 500
The Blakemore Foundation 100 100
M J Hindley
Charitable
Trust		 350 350
ASDA Foundation 1,326 1,326
Shanley
Foundation		 2,000 2,000
ASDA Green Token Award 500 500
Croydon
Health Service —Winter Engagement		 500 500
Donor requested
anonymity		 10,000 10,000
Age UK —Trading Commission
Grant		 7605
Age UK —Warm Homes 1,362
Age UK London, SRF —Gemini Project 10,000
City Bridge Trust 12,083
The Mercers' Company —Inter-generational
Wellbeing 10,417
LBofSutton* —Emergency
Funding		 Covid 19 46,000

2023 2022
Unrestricted
E		 Restricted
f		 Total
F		 Total
6
433,579 684,013 1,117,592 958,447

Unrestricted Restricted Total Total
Funds Funds 2023 2022
6 6 6
Dividends 4,659 4,659 4,429
Bank interest 9
4,659 4,659 4,438
n 2022 no investment income was restricted.
AISING FUNDS
Unrestricted Restricted Total Total
Funds Funds 2023 2022
F 6 6 6
Investment managers fees 1,488 1,488 1,937
Wages and salaries 45,420 45,420 58,755
Consultancy fees 17,536 17,536
Staff recruitment 75 75 58
Fundraising 246 246 2,524
General office expenses 4,617 4,617 7,816
69,382 69,382 71,090

Unrestricted Restricted Total Total
Funds Funds
f		 2023
f		 2022f
Wages and salaries 609,333 475,817 1,085,150 969,125
Staff related costs 28,332 19,586 47,918 91,534
Volunteer expenses 46 536 582 1,804
Rent 8 rates 10,734 34,617 45,351 31,391
Cleaning
8 utilities		 67
Legal & professional fees 8,802 12,740 21,542
Communication &postage 6,146 5,380 11,526 17,682
General office expenses 16,835 21,986 38,821 26,854
Depreciation 2,187 1,596 3,783 4,261
Bad debt 2,000 2,000
Support costs (note 8) 79,468 43,909 123,377 131,600
Cost of Client shopping 69,765 69,765 60,669
763,883 685,932 1,449,815 1,334,993

SUPPORT COSTS
Basis of Charitable Total
Allocation Expenditure
f		 2023f
Wages and salaries Role 93,953 93,953
Staff related costs Role 4,461 4,461
Communications Headcount 6,848 6,848
Rent &rates Headcount 5,525 5,525
Cleaning
8 utilities		 Headcount 223 223
Other Headcount 10,840 10,840
Depreciation Headcount 1,527 1,527
123,377 123,377

THER COST S
Unrestricted Restricted
Funds Funds 2023 2022
E 8 E F
Audit fee 11,062 11,062 11,700
Accountancy 1,740 1,740 1,033
Accountancy (over)/under accrued last (222) (222) 2,940
Trustees expenses / AGM 1,522 1,522 3,764
Trustee recruitment / training 1,200 1,200 6,364
Pension interest 121 121 143
15,423 15,423 25,944

ET INCOMING RESOURCES FOR THE YEAR
Charity 2023 2022
8 8
This is stated after charging:
Audit 11,062 8,820
Auditors —non-audit services 1,518 3,000
Depreciation 5,545 4,268
18,125 16,088

Charity 2023 2022
Aggregate payroll costs were:
Wages and salaries 1,114,175 994,928
Social security costs 86,996 76,668
Other pension costs 23,352 23,641
1,224,523 1,095,237
he average
n
umber
ofstaff employed
by the charity during
th		 e financial year amounted
t		 o:
2023 2022
No. No.
Administrative staff 3 3
Management staff 4 4
Help at Home workers 38 35
Other 29 25
74 67
2023 2022
Employees earning over 660,000 per annum
660,000 —E69,999

FIXEDASSETS
Fixtures Computer
And Fittings Equipment Total
E E E
Cost
At 1 April 2022 2,826 13,448 16,274
Additions 4,046 4,046
At 31 March 2023 2,826 17,494 20,320
Depreciation
At 1 April 2022 2,255 5,264 7,519
Charge for the year 571 4,974 5,545
At 31 March 2023 2,826 10,238 13,064
Net book value
At 31 March 2023 7,256 7,256
At 31 March 2022 572 8,184 8,755

2023 2022
8 8
Market value as at 1 April 2022 324,133 319,436
Additions 61,724 72,646
Disposals (67,872) (70,607)
Change in market value (27,290) 2,658
290,695 324,133
Cash available to invest 16,313 6,995
Closing valuation 307,008 331,128
Market Market
Value Value
2023 2022
6
Quoted investments
Bonds 67,772 74,648
Equities 136,663 180,572
Global Investments 32,929 29,481
Absolute Return 28,518 23,647
Property 7,235 12,042
Commodities 8,377 3,742
Other 9,201
Cash 16,313 6,995
307,008 331,127

Charity Charity
2023 2022
E 6
Amounts falling due within one year:
Trade debtors 143,225 55,488
Grants and directly charged services 173,451 145,477
Prepayments 5,072 3,928
321,748 204,893
Amounts falling due after more than
one year:
Grants and directly charged services 141,179 262,755
462,927 467,648

CREDITORS: Amounts falling due within one year
Charity Charity
2023 2022
E E
Trade creditors 5,203 26,201
Deferred Income 182,901 170,205
Other creditors 7,295 (729)
Accruals 18,176 13,002
213,575 208,679
CREDITORS: Amounts falling due after one year
Charity Charity
2023f 2022
Deferred Income 131,804 262,755

From 1 April 2022 to 31 January 2025: E3,312,000 per annum
(payable
monthly)

31 March 2023 31 March 2022 31 March 2021
(Fs) (Es) (Fs)
Present value of provision 4,076 6,394 24,724
ECONCILIATION OF OPENING AND CLOSING PROVISIONS
Period Ending Period Ending
31 March 2023 31 March 2022
(Es) (Es)
Provision at start of period 6,394 24,724
Unwinding
ofthe		 discount factor (interest expense) 121 143
Deficit contribution paid (2,330) (6,257)
Remeasurements —impact ofany change in assumptions (109) (147)
Remeasurements -amendments to the contribution schedule (12,069)
Provision at end of period 4,076 6,394

Period Ending Period Ending Period Ending Period Ending
31 March 2023 31 March 2022
(Es) (Es)
Interest expense 121 143
Remeasurements —impact ofany change in assumptions (109) (147)
Remeasurements —amendments to the contribution schedule (12,069)
Costs recognised in income and expenditure account
ASSUMPTIONS
31 March 2023 31 March 2022 31 March 2021
'/o per annum '/o per annum '/o per annum
Rate ofdiscount 5.52 2.35 0.66

Year ending 31 March
(ps)		 2023 31 March
(ps)		 2022 31 March
(Es)		 2021
Year 1 2,330 2,330 6,257
Year 2 1,941 2,330 6,444
Year 3 1,941 6,638
Year 4 5,697
Year 5
Year 6
Year 7
Year 8
Year 9
Year 10
Year 11
Year 12
Year 13
Year 14
Year 15

ANALYSIS OF GROUP NET ASSETS BE TWEEN FUNDS
Unrestricted Restricted Total
Funds Funds Funds
8 F 6
Fixed assets 314,264 314,264
Current assets 156,925 279,157 436,082
Long term assets 141,179 141,179
Current
liabilities		 (30,624) (182,951) (213,575)
Long term liabilities (131,804) (131,804)
Pension
liability		 (1,472) (1,472)
Net assets at 31 March 2023 439,093 105,581 544,674
Unrestricted Restricted Total
Funds Funds Funds
F 6
Fixed assets 339,883 339,883
Current assets 226,090 167,317 393,407
Long term assets 262,755 262,755
Current
liabilities		 (65,279) (143,400) (208,679)
Long term liabilities (262,755) (262,755)
Pension
liability		 (6,394) (6,394)
Net assets at 31 March 2022 494,300 23,917 518,217

Charity
At 1 April Incoming Outgoing 31 March
2022
8		 Resources
8		 Resourcesf Transfers 2023
8
Unrestricted
Funds
Pension
Liability		 90,000 90,000
Total unrestricted funds excl. Pension 404,300 820,330 (875,869) 332 376,282
Total unrestricted funds 494,300 820,330 (875,869) 332 439,093
Movement
in		 unrestricted funds for Group and Charity the year ended 31 March 2022
At 1April Incoming Outgoing 31 March
2021 Resources Resources Transfers 2022
F F F 8 8
Unrestricted
Funds
Pension
Liability		 90,000 90,000
Total unrestricted funds excl. Pension 396,552 938,792 (931,044) 404,300
Total unrestricted funds 486,552 938,792 (931,044) 494,300

MOVEMENT
IN FUNDS I		 c ontd. ..
Charity
At 1 April Incoming Outgoing 31 March
Restricted Funds 2022
E		 Resources
6		 Resources Transfers
f		 2023
E
Advice
Link		 6,248 (6,248)
Together for Sutton 79,050 (79,050)
Social Prescribing
(PCN)		 155,497 (155,497)
Better Later Lives 30,000 (30,000)
The Henry Smith Charity 60,000 (60,000)
Mental Health
i&A		 11,000 (6,435) 4,565
Dementia Peer Support Service 50,955 (48,412) 2,543
Age UK / Emanual
Hospital		 32,500 (10,625) 21,875
Garfield Weston Foundation 30,000 (5,000) 25,000
Age Friendly 14,150 (14,150)
Arnold Clark Community Fund 1,000 (1,000)
Waitrose Donations 500 (500)
The Blakemore
Foundation
M J Hindley
Charitable
Trust		 100
350		 (100)
(350)
ASDA Foundation 1,326 (1,326)
Shanley
Foundation		 2,000 (2,000)
The SirJules Thorn Charitable
Trust 3,000 (3,000)
ASDA Green Token Award for
Community
Support		 500 (500)
Croydon
Health Services		 NHS
Trust 500 (500)
Age UK Reserve Fund 40,000 40,000
TNL Lets Connect 135,014 (134,114) 900
W G Edwards
Charitable		 Trust 1,500 (2,499) 1,000
The Mercers' Company
1		 17,427 (17,427)
The Mercers' Company 2 27,000 (24,969) 2,031
Sutton Community
Fund		 2,500 (2,500)
Skipton
Building Society		 1,332 (1,332)
Anonymous
at funder request		 10,000 (1,344) 8,656
Age UK London SFR 5,158 (5,158)
Winter Pressures 2,000 (2,000)
Age UK Tackling Inequalities
Fund (Nordic Walking) 1,473 (1,473)
Help at Home —shopping for
clients 69,765 (69,765)
Total restricted
funds		 23,917 767,928 (685,932) (332) 105,581
Total funds 526,917 1,588,258 (1,534,623) 571,852

ent
in restricted funds f		 or Group and Charity the year ende d 31 March 2 022
At 1 April Incoming Outgoing 31 March
Restricted
Funds		 2021 Resources Resources 2022
F 8 8 8
Advice Link 50,584 (50,584)
City Bridge 12,083 (12,083)
Sutton ICBF 2,500 (2,500)
Better Lives 32,000 (32,000)
ASDA Foundation 500 (500)
Mercers Company 35,417 (17,990) 17,427
Warm Homes 1,362 (1,362)
Covid Emergency
Funds		 46,000 (46,000)
Skipton
Building Society		 1,332 1,332
The National
Lottery		 3,080 (3,080)
Independent
Age		 12,500 (12,500)
Age UK London 13,488 10,000 (18,330) 5,158
Help at Home —Shopping for 60,669 (60,669)
clients
Social Prescribing 168,341 (168,341)
Garfield Weston 25,000 (25,000)
Age Friendly 28,300 (28,300)
Walks for Wellbeing 7,368 (7,368)
Age UK London
Lottery 8		 TAM 7,605 (7,605)
Emmanuel
Hospital		 2,500 (2,500)
Nordic Walking Sutton 4,271 (4,271)
Total restricted
funds		 27,320 497,580 (500,983) 23,917
Total funds 513,872 1,445,072 (1,432,027) 526,917

2023 2022
F F
Net income for the reporting period 26,457 (5,765)
Adjustments
for:
Depreciation
charges		 5,545 4,268
impairment
ofinvestments		 1
Losses/(gains)
on investments		 27,290 (2,658)
Dividends
and interest from		 investments and bank (4,659) (4,438)
Decrease/(increase)
in debtors		 4,721 (199,633)
(Decrease)/increase
in creditors		 (126,055) 246,841
Movement
in provisions		 (4,922) (18,330)
Net cash provided
by operating		 activities (71,623) 20,286
FINANCIAL INSTRUMENTS
The carrying
amounts
ofthe charity's		 financial instruments are as follows:
2023 2022
E
Financial assets
Debt instruments
measured		 at
amortised
costs		 273,872 250,997
Equity instruments
measured		 at
cost less impairment 290,695 324,133
Financial Liabilities
Financial
liabilities measured		 at
amortised
cost		 30,674 38,474