2022-03-31-accounts - Citizens Advice Caerphilly Blaenau Gwent

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The following people	were director	s/trustees ofthe charity	during the year:
				Date became	Date of
Directors/Trustees		Role	Status	director	resignation
Mostyn Davies		Chair	Elected	03/09/2001
Gordon Pankhurst		Vice Chair	Elected	29/04/2004
Glyn Jones		Treasurer	Elected	27/10/2011
Tudor Davies			Elected	18/12/2001
Steven Skivens			Elected	12/10/2003
Colin Mann			Elected	26/07/2012
Julia Rose			Elected	25/07/2013
Jackie Dix			Elected	08/02/2018
Jan Charming			Co-Opted	06/12/2018	16/09/2021
Lili Thompson			Elected	17/09/2020	22/08/2022
Edward Evans			Elected	18/03/2021
Chief Executive:		Simon Ellington
Senior Management	Team:	Jane Waters (Resources Manager)
		Lisa McLain (Operations Manager)
		Ceri Morgan (Operations Manager)

								2022	2021
						Unrestricted	Restricted	Total	Total
						funds	funds	funds	funds
					Notes			F	E
INCOME	AND ENDOWMENTS			FROM
Donations		and legacies				166,744		166,744	166,744
Charitable		activities
Generalist		advice				275,826	4,367,613	4,643,439	3,968,536
Specialist		advice					355,607	355,607	332,960
investment		income				324		324	469
Total						442,894	4,723,220	5,166,114	4,468,711
EXPENDITURE ON
Charitable		activities
Generalist		advice				283,829	4,193,235	4,477,064	4,010,400
Specialist		advice				21,823	322,418	344,241	30,790
Total						305,652	4,515,653	4,821,305	4,041,190
Actuarial Net gains	gains on pension on investments					295,000 7,941		295,000 7,941	2,779 23,000
NET INCOME						440,183	207,567	647,750	453,300
Transfers		between	funds		23	108,125	~108,125)
Net movement in funds						548,308	99,442	647,750	453,300
RECONCILIATION OF FUNDS
Total funds brought			forward			1,882,827	124,259	2,007,086	1,553,786
TOTAL FUNDS CARRIED FORWARD						2,431,135	223,701	2,654,836	2,007,086

				2022	2021
		Unrestricted	Restricted	Total	Total
		funds	funds	funds	funds
	Notes	F		E
FIXEDASSETS
Tangible assets	14	382,666		382,666	390,607
Investments	15	111,220		111,220	103,279
		493,886		493,886	493,886
CURRENT ASSETS
Debtors	16	45,093	66,278	111,371	443,612
Cash at bank		1,851,783	225,941	2,077,724	1,433,968
		1,896,876	292,219	2,189,095	1,877,580
CREDITORS
Amounts falling due within one year	17	(223,627)	(68,518)	(292,145)	(207,803)
NET CURRENT ASSETS		1,673,249	223,701	1,896,950	1,669,777
TOTAL ASSETSLESSCURRENT LIABILITIES		2,167,135	223,701	2,390,836	2,163,663
CREDITORS
Amounts falling due after more than one year	18				(47,577)
PROVISIONS FOR LIABILITIES	22				(109,000)
PENSION ASSET	24	264,000		264,000
NET ASSETS		2,431,135	223,701	2,654,836	2,007,086
FUNDS	23
Unrestricted funds				2,431,135	1,882,827
Restricted funds				223,701	124,259
TOTAL FUNDS				2,654,836	2,007,086

						2022	2021
					Notes	F	E
Cash flows from	operating		activities
Cash generated from operations						746,833	29,439
Net cash provided	by operating activities					746,833	29,439
Cash flows from	investing		activities
Purchase oftangible fixed assets						(48,811)	(42,610)
Purchase offixed	asset investments						(100,500)
Interest received						324	469
Net cash used in	investing	activities				~48.487)	~142.841)
Cash flows from Loan repayments	financing in year		activities			~54.590)	~7,119)
Net cash used in	financing	activities				~54.590)	~7,119)
Change in cash	and cash		equivalents	in
the reporting period						643,756	(120,321)
Cash and cash equivalents			at the
beginning ofthe	reporting		period			1,433,968	1,554,289
Cash and cash equivalents			at the end	of
the reporting period						2,077,724	1,433,968

RECONCILIATION	OF NET I	NCOME TO NET CASH FLOW FROM OPERATI	NG ACTIVITIES
			2022 E	2021f
Net income for the	reporting	period (as per the Statement ofFinancial
Activities)			647,750	453,300
Adjustments for:
Depreciation charges			56,?52	55,326
Gain on investments			(7,941)	(2,779)
Interest received			(324)	(469)
Mortgage interest paid			1,965	2,182
Increase/(decrease)	in provisions		(373,000)	(117,000)
Decrease/(increase)	in debtors		332,241	(368,545)
Increase in creditors			89,390	7,424
Net cash provided	by operations		746,833	29,439

ANALYSIS OF CHANG
	At 1/4/21	Cash flow	At 31/3/22
			E
Net cash
Cash at bank	1,433,968	643,756	2,077,724
	1,433,968	643,756	2,077,724
Debt Debts falling due within 1 year Debts falling due after 1 year	(5,048) ~47577). 5,048 47,577
	~52,625)	52,625
Total	1,381,343	696,381	2,077,724

INCOME FROM CHARITAB	LE ACTIVI	TIES
						2022	2021
	Activity					F
Grants and contract funding	Generalist advice					4,643,439	3,968,538
Grants and contract funding	Specialist advice					355,607	332,960
						4,999,046	4,301,498
Further analysis ofgrants and contract funding:
			Unrestricted	Restricted		Total Funds	Total Funds
			Funds		Funds	2022	2021
					E	F
Access to Justice Foundation	-LIPSS				32,650
Aneurin Bevan			71,448			71,448	69,715
Citizens Advice - Better Advice: Better Lives							15,616
Citizens Advice —Building More Capacity in
Employment Advice					22,879	22,879
Citizens Advice —Energy Advice Programme Citizens Advice - Equipment Grant					68,339	68,339	21,198 5,810
Citizens Advice - Communities First Shared
Outcomes
Citizens Advice - Increasing	Capacity				41,594	41,594
Citizens Advice - Phone Strategy Implementation					760,000	760,000	613,600
Citizens Advice - Pension Wise					76,988	76,988	120,209
Citizens Advice - Witness Service					285,128	285,128	337,571
Citizens Advice - Consumer	Service				1,055,266	1,055,266	900,236
Citizens Advice - Consumer	Service (Seams
Awareness)					29,980	29,980	30,167
Citizens Advice - Help Through Hardship					138,383	138,383
Citizens Advice - Help to Claim: Pilot support service							158,108
Citizens Advice - Help to Claim: Pilot service set up
costs							12,688
Citizens Advice - Help to Claim: Full service delivery					159,403	159,403
Caerphilly County Council -	Confident with Cash		184,950			184,950	174,435
Community Foundation Wales - COVID-19 Resilience
Fund							15,000
Energy Redress Fund							16,399
Gwent Association Voluntary	Organisations-
Communities for Work					21,848	21,848
MASDAP F2FWales							10,001
MASDAP contact centre					768,934	768,934	733,167
Moondance Foundation							26,359
Caerphilly County Council - Intermediary service	Debt Relief	Order	18,86?			18,867	27,916
Test &Leam					32,654	32,654	28,665
Welsh Council for Voluntary	Action - Kickstart				23,649	23,649
Welsh Government -Advice	Link Cymru	(Claim
What's Yours)					227,250	227,250
Welsh Government -Advice	Link Cymru	(Remote
fund)					432,500	432,500	432,497
Welsh Government -Advice	Link Cymru	(Generalist
fund)					335,143	335,143	325,244
Welsh Government -Advice	Link Cymru	(Debt fund)			176,008	176,008	169,908
Welsh Government -Advice	Link Cymru	(Specialist
fund)					34,624	34,624	34,628
Welsh Government -Voluntary Service		Recovery					22,000
Fund
Other			561			561	361
			275,826	4,723,220		4,999,046	4,301,498

							Direct	Support
							Costs (see	costs (see
							note 8)	note 9)	Totals
							E		E
Generalist	advice						4,103,067	373,997	4,477,064
Specialist	advice						315,485	28,756	344,241
							4,418,552	402,753	4,821,305
DIRECT COSTS		OF	CHARITABLE ACTIVITIES
								2022	2021
								E	F
Staff costs								4,116,386	3,284,372
Rent, rates 8 service			charge					50,966	38,326
Light & heat								7,561	6,840
Insurance								13,882	12,602
Repairs &	maintenance			(including	cleaning)			45,523	38,226
Staff &volunteer		travel expenses						305	1,313
Printing &	stationery							10,108	13,120
Telephone	8 postage							75,457	73,888
Reference	materials		&subscriptions					6,342	12,160
Other staff	related	costs						45,790	123,664
Depreciation								46,232	39,054
								4,418,552	3,643,565
SUPPORT	COSTS
					Staff		Other	Governance
					costs	Depreciation	costs	costs	Totals
						E		F	E
Generalist	advice				261,606	9,769	95,151	7,471	373,997
Specialist advice					19,517	751	7,914	574	28,756
					273,349	10,520	110,839	8,045	402,753

Net inco	me/(expenditur	e) is stated a	fter charging/(crediting):
				2022	2021
				E	E
Auditors'	remuneration			4,000	3,450
Auditors'	remuneration	for non-audit	work	1,685	1,610
Depreciation -owned		assets		58,108	55,326

STAFF COSTS
					2022	2021
Wages and salaries					3,871,333	3,107,377
Social security costs					296,514	249,632
Other pension costs					221,888	176,224
					4,389,735	3,533,233
The average monthly	number ofemployees		during	the year was as follows:
					2022	2021
Number of administrative		staff			6	6
Number ofmanagement		staff			9	9
Number ofsupervisors		8 team leaders			15	142
Number ofcaseworkers		/ advisers			159	1
Number oftraining 8	recruitment				1	3
Number ofother staff					5
					195	161

The number ofemployees	whose employee	benefits (excluding	employer	pension costs) exceeded	f60,000was:
				2022	2021
260,001 - f70,000				1	1

COMPARATIVES FOR THE STATEMENT OF FINANCIAL ACTIVITIES	COMPARATIVES FOR THE STATEMENT OF FINANCIAL ACTIVITIES	COMPARATIVES FOR THE STATEMENT OF FINANCIAL ACTIVITIES	COMPARATIVES FOR THE STATEMENT OF FINANCIAL ACTIVITIES	COMPARATIVES FOR THE STATEMENT OF FINANCIAL ACTIVITIES	COMPARATIVES FOR THE STATEMENT OF FINANCIAL ACTIVITIES	COMPARATIVES FOR THE STATEMENT OF FINANCIAL ACTIVITIES
						Unrestricted	Restricted	Total
						funds f	funds f	fundsf
INCOME AND ENDOWMENTS			FROM
Donations and legacies						166,744		166,744
Charitable activities
Generalist advice						272,427	3,696,111	3,968,538
Specialist advice							332,960	332,960
Investment income						469		469
Total						439,640	4,029,071	4,468,711
EXPENDITURE ON
Charitable activities
Generalist advice						105,593	3,904,807	4,010,400
Specialist advice						30,790	-	30,790
Total						136,383	3,904,807	4,041,190
Net gains on investments						25,779		25,779
NET INCOME						329,036	124,264	453,300
Transfers between funds						24,591	~24,591)
Net movement in funds						353,627	99,673	453,300
RECONCILIATION OF FUNDS
Total funds brought forward						1,529,200	24,586	1,553,786
TOTAL FUNDS CARRIED	FORWARD					1,882,827	124,259	2,007,086
FINANCIAL INSTRUMENTS
							2022	2021
Financial assets							f	f
Financial assets that are debt		instruments		measured	at amortised	cost	2,157,635	1,848,067
Financial assets measured	at	fair value					111,220	103,279
Financial liabilities							2022 f	2021 f
Financial liabilities measured		at amortised		cost			269,148	215,592
Financial liabilities measured		at fair value

TANGIBLE FIXEDASSET	S
		Improvements
		to	Fixtures
	Freehold	leasehold	and	Computer
	property	property	fittings	equipment	Totals
					F
COST
At 1 April 2021	1,190,526	39,282	68,971	176,476	1,475,255
Additions		1,170	8,538	39,103	48,811
At 31 March 2022	1,190,526	40,452	77,509	215,579	1,524,066
DEPRECIATION
At 1 April 2021	883,132	39,282	43,905	118,329	1,084,648
Charge for year	6,500		11,699	38,553	56,752
At 31 March 2022	889,632	39,282	55,604	156,882	1,142,756
NET BOOK VALUE
At 31 March 2022	300,864	1,170	21,905	58,697	382,666
At 31 March 2021	307,394		25,066	58,147	390,607

FIXEDASSET INVESTMENTS
		Listed
		investments
		'Z
MARKET VALUE
At 1 April 2021		103,279
Revaluations		7,941
At 31 March 2022		111,220
NET BOOK VALUE
At 31 March 2022		111,220
At 31 March 2021		103,279
	2022	2021
Historical cost of investments	100,500	100,500

16.	DEBTORS:AMOUNTS	DEBTORS:AMOUNTS	FALLING DUE WITHIN	FALLING DUE WITHIN	ONE YEAR
								2022 f	2021 f
	Prepayments	and accrued income						111,371	443,612
17.	CREDITORS:	AMOUNTS		FALLING DUE WITHIN ONE YEAR
								2022 f	2021 f
	Bank loans and overdrafts			(see note 19)					5,048
	Trade creditors								6,750
	Social security	and other	taxes						17,872
	VAT							22,938	21,916
	Other creditors							3,942	7,019
	Accruals and deferred income							265,265	149,198
								292,145	207,803
	Included within	accruals and deferred income above is the following				deferred	income:
								2022 f	2021 f
	Access to Justice Funding							15,000	32,650
	Pensionwise -	funding clawback						1,075
	Witness Service - funding			clawback				52,443
								68,518	32,650
	The deferred income relates to income received				in the year, that is	due to be	returned	to the funder.
18.	CREDITORS:	AMOUNTS		FALLING DUE AFTER MORE THAN ONE YEAR
								2022 f	2021 f
	Bank loans (see note 19)								47,577
19.	LOANS
	An analysis of	the maturity		ofloans is given below:
								2022	2021
								f	f
	Amounts falling	due within		one year on demand:
	Mortgage loan								5,048
	Amounts falling	due between two and five years:
	Mortgage loan								20,192
	Amounts falling	due in more than five years:
	Repayable by instalments:
	Mortgage loan								27,385

MOVEMENT IN FU	NDS
						Net	Transfers
						movement	between	At
					At 1/4/21	in funds	funds	31/3/22
								E
Unrestricted funds
General fund					1,532,827	438,827	108,125	2,079,779
Designated fund - Organisational
development					250,000			250,000
Designated fund - Asset management				and
development					100,000			100,000
					1,882,827	438,827	108,125	2,429,779
Restricted funds
Phone Strategy Implementation MASDAP Contact Centre					2,000 10,256	69,224 80,415	(90,671)	71,224
Witness Service					15,205	(15,205)
Consumer Service					57,565	(48,678)	(4,821)	4,066
Welsh Government	-Advice	Link Cymru
(Remote Fund)					12,874	10,953		23,827
Citizens Advice - Consumer		Service
(Seams Awareness)						4,605	(4,605)
The Moondance Foundation					26,359	(17,571)		8,788
Help to Claim - Full	service	delivery				13,269		13,269
Citizens Advice - Help Through			Hardship			15,364	(5,346)	10,018
Welsh Government Claim What's Yours	-Advice	Link Cymru-				95,191	~2,682)	92,509
					124,259	207,567	~108,125)	223,701
TOTAL FUNDS					2,007,086	646,394		2,653,480

Net movement in f	unds, incl	ude	d in the a	bove	are as follows:
					Incoming	Resources	Gains and	Movement
					resources	expended	losses	in funds
						F		F
Unrestricted funds
General fund					442,894	(307,008)	302,941	438,827
Restricted funds
Pensionwise					76,988	(76,988)
Phone Strategy Implementation					760,000	(690,?76)		69,224
MASDAP Contact Centre					768,934	(688,519)		80,415
Witness Service					285,128	(300,333)		(15,205)
Consumer Service					1,055,266	(1,103,944)		(48,678)
Welsh Government	—Advice	Link Cymru
(Remote Fund)					432,500	(421,547)		10,953
Welsh Government	-Advice	Link Cymru
(Generalist Fund)					335,143	(335,143)
Welsh Government	-Advice	Link Cymru
(Specialist Fund)					34,624	(34,624)
Citizens Advice - Consumer		Service
(Seams Awareness)					29,980	(25,375)		4,605
Welsh Government	-Advice	Link Cymru
(Debt Fund)					176,008	(176,008)
Test &Leam					32,654	(32,654)
The Moondance Foundation						(17,571)		(17,571)
Access to Justice Foundation -			LIPSS		32,650	(32,650)
Citizens Advice - Energy Advice
Programme					68,339	(68,339)
Help to Claim - Full	service delivery				159,403	(146,134)		13,269
Citizens Advice - Help Through			Hardship		138,383	(123,019)		15,364
Citizens Advice - Building More			Capacity	in
Employment Advice					22,879	(22,879)
Citizens Advice —Increasing		Capacity			41,594	(41,594)
Gwent Association	Voluntary	Organisations
-Communities for Work					21,848	(21,848)
Welsh Council for Voluntary		Action-
Kickstart					23,649	(23,649)
Welsh Government Claim What's Yours	-Advice	Link Cymru-			227,250	~132,059)		95,191
					4,723.220	~4,515,653)		207,567
TOTAL FUNDS					5,166,114	~4,622,661)	302,941	646,394

Comparatives for	movement	movement	movement	in funds
						Net	Transfers
						movement	between	At
					At 1/4/20	in funds	funds	31/3/21
					F
Unrestricted funds
General fund					1,529,200	329,036	24,591	1,882,827
Restricted funds
MASDAP F2FWales					(630)	630
Phone Strategy Implementation						9,859	(7,859)	2,000
MASDAP Contact Centre					(8,534)	19,068	(278)	10,256
Witness Service						15,205		15,205
Consumer Service					33,750	23,815		57,565
Help to Claim - Pilot project						1,713	(1,713)
Welsh Government	-Advice		Link Cymru
(Remote Fund)						13,148	(274)	12,874
Welsh Government	-Advice		Link Cymru
(Generalist Fund)							(445)
Welsh Government	-Advice		Link Cymru
(Specialist Fund)						208	(208)
Citizens Advice - Equipment			Grant			12,614	(12,614)
Community Foundation		Wales		- COVID-19
Resilience Fund						1,200	(1,200)
The Moondance Foundation						26,359		26,359
					24,586	124,264	~24,591)	124,259
TOTAL FUNDS					1,553,766	453,300		2,007,086

MOVEMENT IN FUNDS - continued	MOVEMENT IN FUNDS - continued	MOVEMENT IN FUNDS - continued	MOVEMENT IN FUNDS - continued
Comparative net movement		in	funds,	included	in the above are	as follows:
					Incoming	Resources	Gains and	Movement
					resources	expended	losses	in funds f
Unrestricted funds
General fund					439,640	(136,383)	25,779	329,036
Restricted funds
Better Advice: Better Lives					15,616	(15,616)
Energy Best Deal -	EXTRA				21,198	(21,198)
Pensionwise					120,209	(120,209)
MASDAP F2FWales					10,631	(10,001)		630
Phone Strategy Implementation					613,600	(603,741)		9,859
MASDAP Contact Centre					732,537	(713,469)		19,068
Witness Service					337,571	(322,366)		15,205
Consumer Service					900,236	(876,421)		23,815
Help to Claim - Pilot	set up	costs			12,688	(12,688)
Help to Claim - Pilot	project				158,108	(156,395)		1,713
Welsh Government	-Advice	Link Cymru
(Remote Fund)					432,497	(419,349)		13,148
Welsh Government	-Advice	Link Cymru
(Generalist Fund)					325,244	(324,799)
Welsh Government	-Advice	Link Cymru
(Specialist Fund)					169,908	(169,700)		208
Citizens Advice - Consumer		Service
(Seams Awareness)					30,167	{30,167)
Welsh Government	-Advice	Link Cymru
(Debt Fund)					34,628	{34,628)
Citizens Advice - Equipment		Grant			5,810	6,804		12,614
Community Foundation Wales			- COVID-19
Resilience Fund					15,000	(13,800)		1,200
Energy Redress Fund					16,399	(16,399)
Test 8 Leam					28,665	(28,665)
Welsh Government	-Voluntary		Service
Recovery Fund					22,000	(22,000)
The Moondance Foundation					26,359			26,359
					4,029,071	~3,904,907)		124,264
TOTAL FUNDS					4,468,711	~4,041,190)	25,779	453,300