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## 



## 

## 



## 

## 



## 

## 

## 

## 

## 

## 

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## 

## 




## 

## 

## 

## 

## 

|The following<br>people|were director|s/trustees<br>ofthe charity|during the year:|||
|---|---|---|---|---|---|
|||||Date became|Date of|
|Directors/Trustees||Role|Status|director|resignation|
|Mostyn Davies||Chair|Elected|03/09/2001||
|Gordon Pankhurst||Vice Chair|Elected|29/04/2004||
|Glyn Jones||Treasurer|Elected|27/10/2011||
|Tudor Davies|||Elected|18/12/2001||
|Steven Skivens|||Elected|12/10/2003||
|Colin Mann|||Elected|26/07/2012||
|Julia Rose|||Elected|25/07/2013||
|Jackie Dix|||Elected|08/02/2018||
|Jan Charming|||Co-Opted|06/12/2018|16/09/2021|
|Lili Thompson|||Elected|17/09/2020|22/08/2022|
|Edward Evans|||Elected|18/03/2021||
|Chief Executive:||Simon Ellington||||
|Senior Management|Team:|Jane Waters (Resources Manager)||||
|||Lisa McLain (Operations<br>Manager)||||
|||Ceri Morgan (Operations<br>Manager)||||



## 

## 

## 



## 

## 



## 



## 

|||||||||2022|2021|
|---|---|---|---|---|---|---|---|---|---|
|||||||Unrestricted|Restricted|Total|Total|
|||||||funds|funds|funds|funds|
||||||Notes|||F|E|
|INCOME|AND ENDOWMENTS|||FROM||||||
|Donations||and legacies||||166,744||166,744|166,744|
|Charitable||activities||||||||
|Generalist||advice||||275,826|4,367,613|4,643,439|3,968,536|
|Specialist||advice|||||355,607|355,607|332,960|
|investment||income||||324||324|469|
|Total||||||442,894|4,723,220|5,166,114|4,468,711|
|EXPENDITURE ON||||||||||
|Charitable||activities||||||||
|Generalist||advice||||283,829|4,193,235|4,477,064|4,010,400|
|Specialist||advice||||21,823|322,418|344,241|30,790|
|Total||||||305,652|4,515,653|4,821,305|4,041,190|
|Actuarial<br>Net gains|gains on pension<br> on investments|||||295,000<br>7,941||295,000<br>7,941|2,779<br>23,000|
|NET INCOME||||||440,183|207,567|647,750|453,300|
|Transfers||between|funds||23|108,125|~108,125)|||
|Net movement<br>in funds||||||548,308|99,442|647,750|453,300|
|RECONCILIATION<br>OF FUNDS||||||||||
|Total funds brought|||forward|||1,882,827|124,259|2,007,086|1,553,786|
|TOTAL FUNDS CARRIED FORWARD||||||2,431,135|223,701|2,654,836|2,007,086|





## 

## 

|||||2022|2021|
|---|---|---|---|---|---|
|||Unrestricted|Restricted|Total|Total|
|||funds|funds|funds|funds|
||Notes|F||E||
|FIXEDASSETS||||||
|Tangible assets|14|382,666||382,666|390,607|
|Investments|15|111,220||111,220|103,279|
|||493,886||493,886|493,886|
|CURRENT ASSETS||||||
|Debtors|16|45,093|66,278|111,371|443,612|
|Cash at bank||1,851,783|225,941|2,077,724|1,433,968|
|||1,896,876|292,219|2,189,095|1,877,580|
|CREDITORS||||||
|Amounts<br>falling due within one year|17|(223,627)|(68,518)|(292,145)|(207,803)|
|NET CURRENT ASSETS||1,673,249|223,701|1,896,950|1,669,777|
|TOTAL ASSETSLESSCURRENT LIABILITIES||2,167,135|223,701|2,390,836|2,163,663|
|CREDITORS||||||
|Amounts<br>falling due after more than one year|18||||(47,577)|
|PROVISIONS FOR LIABILITIES|22||||(109,000)|
|PENSION ASSET|24|264,000||264,000||
|NET ASSETS||2,431,135|223,701|2,654,836|2,007,086|
|FUNDS|23|||||
|Unrestricted<br>funds||||2,431,135|1,882,827|
|Restricted funds||||223,701|124,259|
|TOTAL FUNDS||||2,654,836|2,007,086|



## 




## 

|||||||2022|2021|
|---|---|---|---|---|---|---|---|
||||||Notes|F|E|
|Cash flows from|operating||activities|||||
|Cash generated<br>from operations||||||746,833|29,439|
|Net cash provided|by operating<br>activities|||||746,833|29,439|
|Cash flows from|investing||activities|||||
|Purchase oftangible<br>fixed assets||||||(48,811)|(42,610)|
|Purchase offixed|asset investments||||||(100,500)|
|Interest received||||||324|469|
|Net cash used<br>in|investing|activities||||~48.487)|~142.841)|
|Cash flows from <br>Loan repayments|financing<br>in year||activities|||~54.590)|~7,119)|
|Net cash used<br>in|financing|activities||||~54.590)|~7,119)|
|Change<br>in cash|and cash||equivalents|in||||
|the reporting<br>period||||||643,756|(120,321)|
|Cash and cash equivalents|||at the|||||
|beginning<br>ofthe|reporting||period|||1,433,968|1,554,289|
|Cash and cash equivalents|||at the end|of||||
|the reporting<br>period||||||2,077,724|1,433,968|





## 

## 

|RECONCILIATION|OF NET I|NCOME TO NET CASH FLOW FROM OPERATI|NG ACTIVITIES||
|---|---|---|---|---|
||||2022<br>E|2021f|
|Net income for the|reporting|period (as per the Statement ofFinancial|||
|Activities)|||647,750|453,300|
|Adjustments<br>for:|||||
|Depreciation<br>charges|||56,?52|55,326|
|Gain on investments|||(7,941)|(2,779)|
|Interest received|||(324)|(469)|
|Mortgage<br>interest paid|||1,965|2,182|
|Increase/(decrease)|in provisions||(373,000)|(117,000)|
|Decrease/(increase)|in debtors||332,241|(368,545)|
|Increase<br>in creditors|||89,390|7,424|
|Net cash provided|by operations||746,833|29,439|



## 

|ANALYSIS OF CHANG|ES<br>IN NET FUNDS||||
|---|---|---|---|---|
|||At 1/4/21|Cash flow|At 31/3/22|
|||||E|
|Net cash|||||
|Cash at bank||1,433,968|643,756|2,077,724|
|||1,433,968|643,756|2,077,724|
|Debt<br>Debts falling due within<br>1 year<br>Debts falling due after 1 year||(5,048)<br>~47577).<br>5,048<br>47,577|||
|||~52,625)|52,625||
|Total||1,381,343|696,381|2,077,724|





## 

## 

## 

## 

## 

## 



## 

## 



## 



## 

## 

|INCOME FROM CHARITAB|LE ACTIVI|TIES||||||
|---|---|---|---|---|---|---|---|
|||||||2022|2021|
||Activity|||||F||
|Grants and contract funding|Generalist advice|||||4,643,439|3,968,538|
|Grants and contract funding|Specialist advice|||||355,607|332,960|
|||||||4,999,046|4,301,498|
|Further analysis ofgrants and contract funding:||||||||
||||Unrestricted|Restricted||Total Funds|Total Funds|
||||Funds||Funds|2022|2021|
||||||E|F||
|Access to Justice Foundation|-LIPSS||||32,650|||
|Aneurin<br>Bevan|||71,448|||71,448|69,715|
|Citizens Advice - Better Advice: Better Lives|||||||15,616|
|Citizens Advice<br>—Building<br>More Capacity<br>in||||||||
|Employment<br>Advice|||||22,879|22,879||
|Citizens Advice<br>—Energy Advice Programme<br>Citizens Advice - Equipment<br>Grant|||||68,339|68,339|21,198<br>5,810|
|Citizens Advice - Communities<br>First Shared||||||||
|Outcomes||||||||
|Citizens Advice - Increasing|Capacity||||41,594|41,594||
|Citizens Advice - Phone Strategy<br>Implementation|||||760,000|760,000|613,600|
|Citizens Advice - Pension Wise|||||76,988|76,988|120,209|
|Citizens Advice - Witness Service|||||285,128|285,128|337,571|
|Citizens Advice - Consumer|Service||||1,055,266|1,055,266|900,236|
|Citizens Advice - Consumer|Service (Seams|||||||
|Awareness)|||||29,980|29,980|30,167|
|Citizens Advice - Help Through<br>Hardship|||||138,383|138,383||
|Citizens Advice - Help to Claim: Pilot support service|||||||158,108|
|Citizens Advice - Help to Claim: Pilot service set up||||||||
|costs|||||||12,688|
|Citizens Advice - Help to Claim: Full service delivery|||||159,403|159,403||
|Caerphilly<br>County Council -|Confident<br>with Cash||184,950|||184,950|174,435|
|Community<br>Foundation<br>Wales - COVID-19 Resilience||||||||
|Fund|||||||15,000|
|Energy Redress Fund|||||||16,399|
|Gwent Association<br>Voluntary|Organisations-|||||||
|Communities<br>for Work|||||21,848|21,848||
|MASDAP F2FWales|||||||10,001|
|MASDAP contact centre|||||768,934|768,934|733,167|
|Moondance<br>Foundation|||||||26,359|
|Caerphilly<br>County Council - <br>Intermediary<br>service|Debt Relief|Order|18,86?|||18,867|27,916|
|Test &Leam|||||32,654|32,654|28,665|
|Welsh Council for Voluntary|Action - Kickstart||||23,649|23,649||
|Welsh Government<br>-Advice|Link Cymru|(Claim||||||
|What's Yours)|||||227,250|227,250||
|Welsh Government<br>-Advice|Link Cymru|(Remote||||||
|fund)|||||432,500|432,500|432,497|
|Welsh Government<br>-Advice|Link Cymru|(Generalist||||||
|fund)|||||335,143|335,143|325,244|
|Welsh Government<br>-Advice|Link Cymru|(Debt fund)|||176,008|176,008|169,908|
|Welsh Government<br>-Advice|Link Cymru|(Specialist||||||
|fund)|||||34,624|34,624|34,628|
|Welsh Government<br>-Voluntary<br>Service||Recovery|||||22,000|
|Fund||||||||
|Other|||561|||561|361|
||||275,826|4,723,220||4,999,046|4,301,498|





## 

## 

## 

## 

## 

||||||||Direct|Support||
|---|---|---|---|---|---|---|---|---|---|
||||||||Costs (see|costs (see||
||||||||note 8)|note 9)|Totals|
||||||||E||E|
|Generalist|advice||||||4,103,067|373,997|4,477,064|
|Specialist|advice||||||315,485|28,756|344,241|
||||||||4,418,552|402,753|4,821,305|
|DIRECT COSTS||OF|CHARITABLE ACTIVITIES|||||||
|||||||||2022|2021|
|||||||||E|F|
|Staff costs||||||||4,116,386|3,284,372|
|Rent, rates 8 service|||charge|||||50,966|38,326|
|Light & heat||||||||7,561|6,840|
|Insurance||||||||13,882|12,602|
|Repairs &|maintenance|||(including|cleaning)|||45,523|38,226|
|Staff &volunteer||travel expenses||||||305|1,313|
|Printing<br>&|stationery|||||||10,108|13,120|
|Telephone|8 postage|||||||75,457|73,888|
|Reference|materials||&subscriptions|||||6,342|12,160|
|Other staff|related|costs||||||45,790|123,664|
|Depreciation||||||||46,232|39,054|
|||||||||4,418,552|3,643,565|
|SUPPORT|COSTS|||||||||
||||||Staff||Other|Governance||
||||||costs|Depreciation|costs|costs|Totals|
|||||||E||F|E|
|Generalist|advice||||261,606|9,769|95,151|7,471|373,997|
|Specialist advice|||||19,517|751|7,914|574|28,756|
||||||273,349|10,520|110,839|8,045|402,753|



## 

|Net inco|me/(expenditur|e)<br>is stated a|fter charging/(crediting):|||
|---|---|---|---|---|---|
|||||2022|2021|
|||||E|E|
|Auditors'|remuneration|||4,000|3,450|
|Auditors'|remuneration|for non-audit|work|1,685|1,610|
|Depreciation<br>-owned||assets||58,108|55,326|



## 

## 



## 

|11.|STAFF COSTS|||||||
|---|---|---|---|---|---|---|---|
|||||||2022|2021|
||Wages and salaries|||||3,871,333|3,107,377|
||Social security costs|||||296,514|249,632|
||Other pension costs|||||221,888|176,224|
|||||||4,389,735|3,533,233|
||The average<br>monthly|number ofemployees||during|the year was as follows:|||
|||||||2022|2021|
||Number of administrative||staff|||6|6|
||Number ofmanagement||staff|||9|9|
||Number ofsupervisors||8 team leaders|||15|142|
||Number ofcaseworkers||/ advisers|||159|1|
||Number oftraining<br>8|recruitment||||1|3|
||Number ofother staff|||||5||
|||||||195|161|



|The number ofemployees|whose employee|benefits (excluding|employer|pension costs) exceeded|f60,000was:|
|---|---|---|---|---|---|
|||||2022|2021|
|260,001 - f70,000||||1|1|





## 

## 

|COMPARATIVES FOR THE STATEMENT OF FINANCIAL ACTIVITIES|COMPARATIVES FOR THE STATEMENT OF FINANCIAL ACTIVITIES|COMPARATIVES FOR THE STATEMENT OF FINANCIAL ACTIVITIES|COMPARATIVES FOR THE STATEMENT OF FINANCIAL ACTIVITIES|COMPARATIVES FOR THE STATEMENT OF FINANCIAL ACTIVITIES|COMPARATIVES FOR THE STATEMENT OF FINANCIAL ACTIVITIES|COMPARATIVES FOR THE STATEMENT OF FINANCIAL ACTIVITIES|||
|---|---|---|---|---|---|---|---|---|
|||||||Unrestricted|Restricted|Total|
|||||||funds<br>f|funds<br>f|fundsf|
|INCOME AND ENDOWMENTS|||FROM||||||
|Donations<br>and legacies||||||166,744||166,744|
|Charitable<br>activities|||||||||
|Generalist<br>advice||||||272,427|3,696,111|3,968,538|
|Specialist advice|||||||332,960|332,960|
|Investment<br>income||||||469||469|
|Total||||||439,640|4,029,071|4,468,711|
|EXPENDITURE ON|||||||||
|Charitable<br>activities|||||||||
|Generalist<br>advice||||||105,593|3,904,807|4,010,400|
|Specialist advice||||||30,790|-|30,790|
|Total||||||136,383|3,904,807|4,041,190|
|Net gains on investments||||||25,779||25,779|
|NET INCOME||||||329,036|124,264|453,300|
|Transfers<br>between<br>funds||||||24,591|~24,591)||
|Net movement<br>in funds||||||353,627|99,673|453,300|
|RECONCILIATION<br>OF FUNDS|||||||||
|Total funds brought<br>forward||||||1,529,200|24,586|1,553,786|
|TOTAL FUNDS CARRIED|FORWARD|||||1,882,827|124,259|2,007,086|
|FINANCIAL INSTRUMENTS|||||||||
||||||||2022|2021|
|Financial assets|||||||f|f|
|Financial assets that are debt||instruments||measured|at amortised|cost|2,157,635|1,848,067|
|Financial assets measured|at|fair value|||||111,220|103,279|
|Financial<br>liabilities|||||||2022<br>f|2021<br>f|
|Financial<br>liabilities<br>measured||at amortised||cost|||269,148|215,592|
|Financial<br>liabilities measured||at fair value|||||||





## 

## 

|TANGIBLE FIXEDASSET|S|||||
|---|---|---|---|---|---|
|||Improvements||||
|||to|Fixtures|||
||Freehold|leasehold|and|Computer||
||property|property|fittings|equipment|Totals|
||||||F|
|COST||||||
|At 1 April 2021|1,190,526|39,282|68,971|176,476|1,475,255|
|Additions||1,170|8,538|39,103|48,811|
|At 31 March 2022|1,190,526|40,452|77,509|215,579|1,524,066|
|DEPRECIATION||||||
|At 1 April 2021|883,132|39,282|43,905|118,329|1,084,648|
|Charge for year|6,500||11,699|38,553|56,752|
|At 31 March 2022|889,632|39,282|55,604|156,882|1,142,756|
|NET BOOK VALUE||||||
|At 31 March 2022|300,864|1,170|21,905|58,697|382,666|
|At 31 March 2021|307,394||25,066|58,147|390,607|



## 

## 

|FIXEDASSET INVESTMENTS|||
|---|---|---|
|||Listed|
|||investments|
|||'Z|
|MARKET VALUE|||
|At 1 April 2021||103,279|
|Revaluations||7,941|
|At 31 March 2022||111,220|
|NET BOOK VALUE|||
|At 31 March 2022||111,220|
|At 31 March 2021||103,279|
||2022|2021|
|Historical cost of investments|100,500|100,500|





## 

|16.|DEBTORS:AMOUNTS|DEBTORS:AMOUNTS|FALLING DUE WITHIN|FALLING DUE WITHIN|ONE YEAR|||||
|---|---|---|---|---|---|---|---|---|---|
|||||||||2022<br>f|2021<br>f|
||Prepayments|and accrued income||||||111,371|443,612|
|17.|CREDITORS:|AMOUNTS||FALLING DUE WITHIN ONE YEAR||||||
|||||||||2022<br>f|2021<br>f|
||Bank loans and overdrafts|||(see note 19)|||||5,048|
||Trade creditors||||||||6,750|
||Social security|and other|taxes||||||17,872|
||VAT|||||||22,938|21,916|
||Other creditors|||||||3,942|7,019|
||Accruals and deferred<br>income|||||||265,265|149,198|
|||||||||292,145|207,803|
||Included<br>within|accruals and deferred income above is the following||||deferred|income:|||
|||||||||2022<br>f|2021<br>f|
||Access to Justice Funding|||||||15,000|32,650|
||Pensionwise<br>-|funding<br>clawback||||||1,075||
||Witness Service - funding|||clawback||||52,443||
|||||||||68,518|32,650|
||The deferred<br>income relates to income received||||in the year, that is|due to be|returned|to the funder.||
|18.|CREDITORS:|AMOUNTS||FALLING DUE AFTER MORE THAN ONE YEAR||||||
|||||||||2022<br>f|2021<br>f|
||Bank loans (see note 19)||||||||47,577|
|19.|LOANS|||||||||
||An analysis of|the maturity||ofloans is given below:||||||
|||||||||2022|2021|
|||||||||f|f|
||Amounts<br>falling|due within||one year on demand:||||||
||Mortgage<br>loan||||||||5,048|
||Amounts<br>falling|due between<br>two and five years:||||||||
||Mortgage<br>loan||||||||20,192|
||Amounts<br>falling|due in more than five years:||||||||
||Repayable<br>by instalments:|||||||||
||Mortgage<br>loan||||||||27,385|





## 


## 

## 

## 

## 


## 

## 

|MOVEMENT<br>IN FU|NDS||||||||
|---|---|---|---|---|---|---|---|---|
|||||||Net|Transfers||
|||||||movement|between|At|
||||||At 1/4/21|in funds|funds|31/3/22|
|||||||||E|
|Unrestricted<br>funds|||||||||
|General fund|||||1,532,827|438,827|108,125|2,079,779|
|Designated<br>fund - Organisational|||||||||
|development|||||250,000|||250,000|
|Designated<br>fund - Asset management||||and|||||
|development|||||100,000|||100,000|
||||||1,882,827|438,827|108,125|2,429,779|
|Restricted funds|||||||||
|Phone Strategy Implementation<br>MASDAP Contact Centre|||||2,000<br>10,256|69,224<br>80,415|(90,671)|71,224|
|Witness Service|||||15,205|(15,205)|||
|Consumer<br>Service|||||57,565|(48,678)|(4,821)|4,066|
|Welsh Government|-Advice|Link Cymru|||||||
|(Remote Fund)|||||12,874|10,953||23,827|
|Citizens Advice - Consumer||Service|||||||
|(Seams Awareness)||||||4,605|(4,605)||
|The Moondance<br>Foundation|||||26,359|(17,571)||8,788|
|Help to Claim - Full|service|delivery||||13,269||13,269|
|Citizens Advice - Help Through|||Hardship|||15,364|(5,346)|10,018|
|Welsh Government<br>Claim What's Yours|-Advice|Link Cymru-||||95,191|~2,682)|92,509|
||||||124,259|207,567|~108,125)|223,701|
|TOTAL FUNDS|||||2,007,086|646,394||2,653,480|





## 

|Net movement<br>in f|unds,<br>incl|ude|d<br>in the a|bove|are as follows:||||
|---|---|---|---|---|---|---|---|---|
||||||Incoming|Resources|Gains and|Movement|
||||||resources|expended|losses|in funds|
|||||||F||F|
|Unrestricted<br>funds|||||||||
|General fund|||||442,894|(307,008)|302,941|438,827|
|Restricted funds|||||||||
|Pensionwise|||||76,988|(76,988)|||
|Phone Strategy Implementation|||||760,000|(690,?76)||69,224|
|MASDAP Contact Centre|||||768,934|(688,519)||80,415|
|Witness Service|||||285,128|(300,333)||(15,205)|
|Consumer<br>Service|||||1,055,266|(1,103,944)||(48,678)|
|Welsh Government|—Advice|Link Cymru|||||||
|(Remote Fund)|||||432,500|(421,547)||10,953|
|Welsh Government|-Advice|Link Cymru|||||||
|(Generalist<br>Fund)|||||335,143|(335,143)|||
|Welsh Government|-Advice|Link Cymru|||||||
|(Specialist Fund)|||||34,624|(34,624)|||
|Citizens Advice - Consumer||Service|||||||
|(Seams Awareness)|||||29,980|(25,375)||4,605|
|Welsh Government|-Advice|Link Cymru|||||||
|(Debt Fund)|||||176,008|(176,008)|||
|Test &Leam|||||32,654|(32,654)|||
|The Moondance<br>Foundation||||||(17,571)||(17,571)|
|Access to Justice Foundation -|||LIPSS||32,650|(32,650)|||
|Citizens Advice - Energy Advice|||||||||
|Programme|||||68,339|(68,339)|||
|Help to Claim - Full|service delivery||||159,403|(146,134)||13,269|
|Citizens Advice - Help Through|||Hardship||138,383|(123,019)||15,364|
|Citizens Advice - Building<br>More|||Capacity|in|||||
|Employment<br>Advice|||||22,879|(22,879)|||
|Citizens Advice<br>—Increasing||Capacity|||41,594|(41,594)|||
|Gwent Association|Voluntary|Organisations|||||||
|-Communities<br>for Work|||||21,848|(21,848)|||
|Welsh Council for Voluntary||Action-|||||||
|Kickstart|||||23,649|(23,649)|||
|Welsh Government<br>Claim What's Yours|-Advice|Link Cymru-|||227,250|~132,059)||95,191|
||||||4,723.220|~4,515,653)||207,567|
|TOTAL FUNDS|||||5,166,114|~4,622,661)|302,941|646,394|





## 

|Comparatives<br>for|movement|movement|movement|in funds|||||
|---|---|---|---|---|---|---|---|---|
|||||||Net|Transfers||
|||||||movement|between|At|
||||||At 1/4/20|in funds|funds|31/3/21|
||||||F||||
|Unrestricted<br>funds|||||||||
|General fund|||||1,529,200|329,036|24,591|1,882,827|
|Restricted funds|||||||||
|MASDAP F2FWales|||||(630)|630|||
|Phone Strategy Implementation||||||9,859|(7,859)|2,000|
|MASDAP Contact Centre|||||(8,534)|19,068|(278)|10,256|
|Witness Service||||||15,205||15,205|
|Consumer<br>Service|||||33,750|23,815||57,565|
|Help to Claim - Pilot project||||||1,713|(1,713)||
|Welsh Government|-Advice||Link Cymru||||||
|(Remote Fund)||||||13,148|(274)|12,874|
|Welsh Government|-Advice||Link Cymru||||||
|(Generalist<br>Fund)|||||||(445)||
|Welsh Government|-Advice||Link Cymru||||||
|(Specialist Fund)||||||208|(208)||
|Citizens Advice - Equipment|||Grant|||12,614|(12,614)||
|Community<br>Foundation||Wales||- COVID-19|||||
|Resilience<br>Fund||||||1,200|(1,200)||
|The Moondance<br>Foundation||||||26,359||26,359|
||||||24,586|124,264|~24,591)|124,259|
|TOTAL FUNDS|||||1,553,766|453,300||2,007,086|





|23.|MOVEMENT<br>IN FUNDS - continued|MOVEMENT<br>IN FUNDS - continued|MOVEMENT<br>IN FUNDS - continued|MOVEMENT<br>IN FUNDS - continued||||||
|---|---|---|---|---|---|---|---|---|---|
||Comparative<br>net movement||in|funds,|included|in the above are|as follows:|||
|||||||Incoming|Resources|Gains and|Movement|
|||||||resources|expended|losses|in funds<br>f|
||Unrestricted<br>funds|||||||||
||General<br>fund|||||439,640|(136,383)|25,779|329,036|
||Restricted funds|||||||||
||Better Advice: Better Lives|||||15,616|(15,616)|||
||Energy Best Deal -|EXTRA||||21,198|(21,198)|||
||Pensionwise|||||120,209|(120,209)|||
||MASDAP F2FWales|||||10,631|(10,001)||630|
||Phone Strategy<br>Implementation|||||613,600|(603,741)||9,859|
||MASDAP Contact Centre|||||732,537|(713,469)||19,068|
||Witness Service|||||337,571|(322,366)||15,205|
||Consumer<br>Service|||||900,236|(876,421)||23,815|
||Help to Claim - Pilot|set up|costs|||12,688|(12,688)|||
||Help to Claim - Pilot|project||||158,108|(156,395)||1,713|
||Welsh Government|-Advice|Link Cymru|||||||
||(Remote Fund)|||||432,497|(419,349)||13,148|
||Welsh Government|-Advice|Link Cymru|||||||
||(Generalist<br>Fund)|||||325,244|(324,799)|||
||Welsh Government|-Advice|Link Cymru|||||||
||(Specialist Fund)|||||169,908|(169,700)||208|
||Citizens Advice - Consumer||Service|||||||
||(Seams Awareness)|||||30,167|{30,167)|||
||Welsh Government|-Advice|Link Cymru|||||||
||(Debt Fund)|||||34,628|{34,628)|||
||Citizens Advice - Equipment||Grant|||5,810|6,804||12,614|
||Community<br>Foundation<br>Wales|||- COVID-19||||||
||Resilience<br>Fund|||||15,000|(13,800)||1,200|
||Energy Redress Fund|||||16,399|(16,399)|||
||Test 8 Leam|||||28,665|(28,665)|||
||Welsh Government|-Voluntary||Service||||||
||Recovery Fund|||||22,000|(22,000)|||
||The Moondance<br>Foundation|||||26,359|||26,359|
|||||||4,029,071|~3,904,907)||124,264|
||TOTAL FUNDS|||||4,468,711|~4,041,190)|25,779|453,300|



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