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2021-03-31-accounts

Reference and administrative
information		 . ..I
Trustees' annual
report		 .3
Independent
auditor's
report		 .18
Statement offinancial
activities lincorporating		 an income and expenditure account) ... .....22
Balance sheet .....23
Statement of cash flows ................................................................................................ .....24
Notes to the financial
statements		 ,25

For the year ended For the year ended 31 March 2021
Company number 03324794
Charity number 1082193
Registered office 300 Mare Street
and operational London
address EB 1HE
Country of
registration England
&Wales
Country of
incorporation United
Kingdom
Trustees Trustees,
who		 are also directors under company law, who served during the
year and up to the date of this report were as follows:
Chair David Ross JP
Joint Vice Chairs Jennifer
Chung
Edward
Fry
Muddassar
Ahmed		 (appointed 9 June 2021)
Hazel Capper
Matthew
Downer (appointed		 3 March 2021)
Paul Everitt (appointed 3 March 2021)
Denise Halton
James Ludlam MBE,JP
Jessica Mann (appointed 3 March 2021)
Yemi Mustapha
Councillor James Peters (Hackney)
Jeremy Shapiro
Sharmin
Takin
Councillor
Daniel Tomlinson		 (Tower Hamlets) (appointed 2 December 2020)
Stephen
Vaudrey(resigned		 2 December 2020)
Secretary Yasmin
Alam
Key management Yasmin
Alam		 Chief Executive
personnel Rashid Seedat Project manager
Georgia Walker Service manager
Andrew Skipper Training and development manager
Miles Metcalfe IT manager
Louise Skinner Finance manager

Top 5 Categories 2019/20 2020/21 XChange
Welfare Benefits inc. (Universal 7,796 11,346 46M
Credit)
Housing 2,126 3,963
Debt 1,882 2,1 1 5 12%
Employment 792 1,695 114%
Immigration 589 827 40Yo

2021 2020
Unrestn«ted Restricted Total Unrestricted Restncted Total
Note E f E E E
Income from:
Donations 2 6,785 133,894 140,679 7,869 92,780 100,649
Charitable
activities		 3 351,127 2,603,087 2,954,214 290,1 74 1,951,616 2,241,790
Investments 265 265 912 912
Total income 358,177 2,736,981 3,095,158 298,955 2,044,396 2,343,351
Expenditure
on:
Charitable
activities		 4 213,145 2,601,541 2,814,686 185,315 2,013,296 2,198,611
Total expenditure 213,145 2,601,541 2,814,686 185,315 2,013,296 2,198,611
Net Income/(expenditure) before
transfers 7 145,032 135,440 280,472 113,640 31,100 144,740
Transfers
between		 funds 19 (7,677) 7,677 (I8,3II) 18,311
Net income after transfers 137,355 143,117 280,472 95,329 49,411 144,740
Actuarial
losses on		 defined benefit
pension
schemes		 24 (129,728) (129,728)
Net movement
in funds		 7,627 143,117 150,744 95,329 49,411 144,740
Reconciliation
offunds:
Total funds
brought		 forward 467,720 162,358 630,078 372,391 112,947 485,338
Total funds
carried		 forward 19 475,347 305,475 780,822 467,720 162,358 630,078

Balance sheet
Company no. 03324794
As at 31 March 2021
2021 2020
Note E f
Fixed assets:
Tangible assets 13 5,493 3,335
Current assets:
Debtors 14 121,344 1 56,754
Cash at bank and in hand 1,483,790 1,043,079
1,605,134 1,199,833
Liabilities:
creditors: amounts falling due within one year 15 (471,815) (324,187)
Net current
assets		 1,133,319 875,646
Total assets less current liabilities 1,138,812 878,981
Creditors: amounts falling due after one year 17 (357,990) (248,903)
Total net assets 780,822 630,078
The funds ofthe charity:
Restricted
income		 funds 19 305,475 162,358
Unrestricted
funds:
Designated
funds		 (386,490) (271,703)
General funds 861,837 739,423
Total unrestricted funds 475,347 467,720
Total charity funds 18 780,822 630,078

Statement of cash flows Statement of cash flows
For the
ear ended
31 March 2021
Note 2021 2020
E E
Cash flows from operating activities 20
Net cash provided
by operating
activities		 443,793 (19,627)
Cash flows from investing activities:
Dividends,
interest
and rents from investments		 265 912
Purchase of fixed assets (3,347) (1,776)
Net cash (used in)/provided by investing activities (3,082) (864)
Change
in cash and cash equivalents		 in the year 440,711 (20,491)
Cash and cash equivalents at the beginning of the
year 1,043,079 1,063,570
Cash and cash equivalents at the end ofthe year 21 1,483,790 1,043,079

Income from donations
2021 2020
Unrestricted Restricted Total Total
f E E
Hackney 67,550 67,550 43,646
Tower Hamlets 66,344 66,344 49,134
Central 6,785 6,785 7,869
6,785 133,894 140,679 100,649
Income from charitable activities by bureau and income type
2021 2020
Fees for
Grants services Total Total
f f E f
Hackney 891,054 265,807 1,156,861 882,052
Newham 396,689 20,300 416,989 374,965
Tower Hamlets 1,315,344 29,725 1,345,069 927,758
Central 25,100 10,195 35,295 57,015
2,628,187 326,027 2,954,214 2,241,790

Income from charitable activities
by bureau
an		 d fund
2021 2020
Unrestricted Restricted Total Total
f f E
Hackney 265,807 891,054 1,156,861 882,052
Newham 20,300 396,689 416,989 374,965
T owe r Ha m lets 29,725 1,315,344 1,345,069 927,758
Central 35,295 35,295 57,015
351,127 2,603,087 2,954,214 2,241,790

Charitable
expenditure		 by expenditure type
2021 2020
Staff costs
f		 Otherf Totalf Total
f
Hackney 739,105 362,905 1,102,010 903,359
Newham 368,931 11,449 380,380 375,806
Tower Hamlets 578,019 745,894 1,323,913 919,446
Central 8,383 8,383
1,694,438 1,120,248 2,814,686 2,198,611

Charitable
expendit		 ure
by bureau
and dire		 ct activities
and suppor		 t
costs
2021 2020
Activities
f		 Support
f		 Total Totalf
Hackney 986,364 115,646 1,102,010 903,359
Newham 325,821 54,559 380,380 375,806
Tower Hamlets 1,242,111 81,802 1,323,913 919,446
Central 8,383 8,383
2,562,679 252,007 2,814,686 2,198,611

Expenditure
from charitable
acti		 vities
by fund
2021 2020
Unrestricted Restricted Total Total
f f f f
Hackney 166,663 935,347 1,102,010 903,359
Newham 12,426 367,954 380,380 375,806
Tower Hamlets 25,673 1,298,240 1,323,913 919,446
Central 8,383 8,383
213,145 2,601,541 2,814,686 2,198,611

Direct c osts
2021 2020
Tower
Central Hackney Newham Hamlets Total Total
f f f f E E
Wages and salaries 8,383 594,594 299,1 51 475,157 1,377,285 1,171,166
National insurance 57,185 29,331 45,718 132,234 110,534
Pension costs 11,522 5,769 5,213 22,504 21,908
Other staff costs 2,147 97 2,704 4,948 8,503
Other direct costs 114,698 847 665,088 780,633 474,419
Administration costs 111,791 3,362 13,413 128,566 35,969
Premises costs 94,427 (12,736) 34,818 116,509 126,172
8,383 986,364 325,821 1,242,111 2,562,679 1,948,671

Support co sts
2021 2020
Tower
Central Hackney Newham Hamlets Total Total
E E E f.
Wages and salaries 61,089 30,509 45,684 137,282 132,056
National insurance 6,973 3,482 5,214 15,669 10,743
Pension costs 1,380 689 1,032 3,101 2,786
Other staff costs 15,488 7,749 11,612 34,849 38,909
Administration costs 12,205 6,063 9, 150 27,418 31,031
Pension finance costs 3,709 1,834 2,791 8,334 5,774
Governance costs —see
note
5		 10,250 1,950 2,905 15,105 13,901
Premises costs 4,552 2,283 3,414 10,249 14,740
115,646 54,559 81,802 252,007 249,940
2021 2020
Unrestricted Restricted Total Total
E E f E
Wages and salaries 5,741 5,741 5,628
National insurance 623 623 611
Auditors' remuneration 7,949 7,949 7,426
Meeting expenses,
trustee recruitment 792 792 236
15,105 15,105 13,901

Grants receivable
2021 2020
E
London
Borough of Hackney
General
advice		 262,000 271,000
Advice
in health
settings		 60,000 55,000
Energy vouchers 54,000
No recourse to public funds 30,000
Other (1,210)
London Borough ofTower Hamlets
General
advice		 885,102 545,481
Council tax
Local area partnership		 two *via partner 36,967 37,450
38,570
Management 39,000 19,500
Premises 5,000
Rent repayment
order		 16,016
The National
Lottery Community		 Fund
Crisis —ID 10275738 149,949 148,942
Covid-19 emergency 100,000
Covid-19 emergency 8,333
Citizens
Advice
Big energy savings
network		 12,500 12,500
Consumer
empowerment		 30,000
Digital innovation 1 5,000
Energy advice programme 13,560 16,500
Energy best deal 10,995
Equipment 11,960
Equipment
Universal		 credit 2,408
Gamble
awareness		 43,500 43,500
Universal
credit help		 to claim 343,983 336,665
Universal
credit phone		 and webchat 119,460 117,460
Universal
credit best		 practice lead 39,648 39,001
Other 1,457 3,317
Access toJustice Foundation 47,107
Barts Health
NHS Trust		 22,000 20,000
Bromley by BowCentre 5,369
Clarion
Housing
Association		 8,000
East End Community
Foundation		 —Money Smart 4,625 4,875
East End Community
Foundation		 —Covid-19 3,000
East London
NHS Foundation		 Trust 6,000 6,000
Energy Saving Trust 50,358
Good Things Foundation 68,369 28,486
Greater London Authority 5,000
The Hackney
Parochial
Charities		 7,141
Home Office 22,399 39,999
Nutting
Hill Genesis		 (630)
Smart Energy GB 949
Social Action for Health
Hackney 1,120
Tower Hamlets 30,273 30,273
South Hackney
Parochial		 Charity 15,000 14,000
Thames
Water Trust Fund		 33,127 34,801
Tower Hamlets
Homes		 9,027
F or t he
ear ended 31 Marish
2021		 he
ear ended 31 Marish
2021
6 Grants
receivable
(continued)
2021f 2020
f
Transport
for London via		 City Bridge Trust 5,000
Trust for London 43,333 33,000
Volunteer
Centre Hackney		 400 5,200
Wakefield
&Tetley Trust		 15,000 10,000
West Hackney
Parochial
Charity		 10,000 10,000
2,62S,187 1,994,928
* There
are no unfulfilled		 conditions or other contingencies attached to the local government and Nl-IS
grants
included
above.
Hackney and Tower Hamlets act as the lead partner in two grant consortia receiving cash and passing it
on to partner
organisations.		 Grant income included in income and expenditure is f104,881 at Hackney
(2020 f102,557) and f663,423 at Tower Hamlets (2020 f365,642).
7 Net income for the year
This is stated after charging
2021 2020
E f
Depreciation
oftangible
fixed assets
—owned
by the charity		 1,189 1,062
operating
lease rentals:
Property 52,695 56,295
Auditors'
remuneration
(excluding		 VAT):
Audit 7,949 7,426

e
ear ended 31 March 2		 021
Staff costs and employee benefits
Staff costs were as follows: 2021 2020
E E
Wages and salaries 1,507,175 1,303,462
Social security costs 148,526 121,887
Other pension costs 25,605 24,694
1,681,306 1,450,043

2021 2020
No. No.
Project and activity 46 44
Administration and support 4 3
50 47
The average
number
of full and		 part time employees
durin		 g
the		 year was as follow s:
Full time equivalent Head count
2021 2020 2021 2020
No. No. No. No.
Full time 39 33 39 33
Part time 7 8 11 14
46 41 50 47

Tangible fixed asse ts
Fixtures and Office Computer
fittings
E		 equipment f equipment
E		 Total
E
Cost or valuation
At the start ofthe year 2,817 74,075 23,304 100,196
Additions
in year		 3,347 3,347
Disposals
in year
At the end ofthe year 2,817 74,075 26,651 103,543
Depreciation
At the start ofthe year 2,817 70,821 23,223 96,861
Charge for the year 811 378 1,189
Eliminated
on disposal
At the end of the year 2,817 71,632 23,601 98,050
Net book value
At the end ofthe year 2,443 3,050 5,493
At the start ofthe year 3,254 81 3,335
All ofthe above assets are used for charitable purposes,
Debtors
2021 2020
6 6
Trade debtors 42,756 66,115
Prepayments 14,283 19,602
Grant and contract debtors 64,305 71,037
121,344 156,754
Creditors: amounts falling due within one year
2021 2020
6 6
Trade creditors 17,386 28,080
Taxation and social secunty 59,413 47,623
Pension
deficit liability		 28,500 22,800
Other creditors 63,599 70,278
Accruals 59,512 66,355
Deferred
income (see note		 16 below) 243,405 89,051
471,815 324,187

2021 2020
f
Balance at the beginning ofthe year 89,051 100,633
Amount released to income in the year (89,051) (100,633)
Amount deferred
in the year		 243,405 89,051
Balance at the end of the year 243,405 89,051
Creditors: amounts
falling		 due after one year
2021 2020
5 5
Pension deficit reduction payments 357,990 248,903
357,990 248,903
Creditors include
amounts		 not wholly repayable within five years as follows;
2021 2020
E f
Pension deficit reduction payments repayable by instalments 278,925 181,329
General
unrestricted Designated Restricted Total funds
5 5 5 6
Tangible fixed assets 1,679 3,814 5,493
Current assets 1,039,586 565,548 1,605,134
Current liabilities (179,428) (28,500) (263,887) (471,815)
Long term liabilities, defined benefit pension (357,990) (357,990)
Net assets at 31 March 2021 861,837 (386,490) 305,475 780,822
Analysis ofnet assets between funds (prior year)
General
unrestricted Designated Restricted Total funds
f f 5 E
Tangible fixed assets 1,699 1,636 3,335
Current assets 878,655 321,178 1,199,833
Current liabilities (140,931) (22,800) (160,456) (324,187)
Defined benefit pension asset / (liability) (248,903) (248,903)
Net assets at 31 March 2020 739,423 (271,703) 162,358 630,078

At I April At 31 March
2020 Income Expenditure Transfers 2021
E E f E E
Restricted
funds:
Hackney
Bureau advice services 40,156 330,150 (321,953) 48,353
Advice
in health settings		 8,322 66,000 (63,012) 11,310
Homerton
Hospital
Covid-19 No recourse to public		 6,755 6,755
funds 30,000 (30,536) 536
Energy
vouch ers
—Hackney		 54,000 (27,805) 275 26,470
Energy vouchers
-All 3 boroughs		 50,358 (50,645) 287
Advice services transitional fund 4,152 4,152
Discretionary
crisis support
scheme 2,332 2,332
The National
I ottery Community
Fund —Covid-19 emergency 43,333 (40,373) (2,960)
The National
Lottery Community
Fund
—Crisis, empowerment		 and
change 9,656 49,983 (61,329) 1,690
Big Energy Savings
Network		 52 12,500 (11,984) 568
Digital innovation 15,000 (I9,377) 4,377
Energy advice programme 514 13,560 ( I 2,71 0) 1,364
Energy Champion 119 119
Equipment 19,368 (I9,393) 25
EU Settled status 22,449 (22,549) 100
EU Senled status outreach 5,000 (5,579) 579
Gambling
support
service		 43,500 (44,311) 811
Money management 8,072 (4,777) 3,295
Power Up 41,021 (45,151) 9,941 5,811
Universal
credit help to claim		 114,661 (I 14,497) (I64)
Universal
credit best practice		 802 39,648 (39,365) 1,085
Newham
The National
Lottery Community
Fund —Covid-19 emergency 21,667 (19,151) (2,516)
The National
Lottery Community
Fund —Crisis, empowerment and
change 8,351 49,983 (43,4'53) (3,402) 11,479
Power up 15 13,674 (7,311) (4,441) 1,937
Thames
Water Trust Fund		 33,127 (33,620) 493
Trust for London 1,372 43,333 (35,241) 9,464
Universal
credn help to claim		 115,445 (129,664) 14,219
Universal
credit help to claim
phone and webchat I I9,460 (116,914) (2,547) (I)
Other I7,400 17,400
Tower Hamlets
Bureau advice services 38,160 925,352 (893,030) 70,482
Council tax 7,350 36,967 (21,413) 22,904
Local area partnership
2		 3,066 3,066
Premises 5,000 5,000
The National
Lottery Community
Fund
—Covid-19 emergency		 43,333 (48,978) 5,645
The National
Lottery Community
Fund —Crisis, empowerment and
change 3,939 49,983 (55,634) 1,712
37

At 1 April At 31 March
2020 Income Expenditure Tcansfers 2021
E E E E 6
Restricted
funds:
Tower Hamlets
(continued)
Covid-19 emergency equipment 3,000 (3,025) 25
Tower Hamlets
money		 smart 11,542 14,625 (14,866) 11,301
Employment
solicitor		 1,370 63,829 (57,528) 7,671
Empower
You Too Energy		 5,369 (3,423) 1,946
Office equipment 1,596 (456) 1,140
Power Up 2,111 13,674 (6,396) (5,500) 3,889
Royal London
Hospital		 4,620 22,000 (17,225) 9,395
Schools pilot 5,000 (4,337) 663
Advice
in health
settings		 4,238 30,273 (23,470) 11,041
Spcialist advice 47,107 (45,163) 1,944
Universal
credit help		 to claim 114,661 (103,153) (11,508)
Video conferencing equipment 1,516 (I44) 1,372
Volunteer
training		 1,768 1,768
Total restricted
funds		 162,358 2,736,981 (2,601,541) 7,677 305,475
At 1 Apnl At 31 March
2020
f		 Income
E		 Expenditure
f		 Transfers 2021
f
Unrestricted
funds:
Designated
funds
Pension
deficit fund		 (271,703) (129,728) 14,941 (386,490)
General
funds
General
funds		 739,423 358,177 (213,145) (22,618) 861,837
Total unrestricted
funds		 467,720 358,177 (342,873) (7,677) 475,347
Total funds 630,078 3,095,158 (2,944,414) 780,822

For t he
ear ended 31 March 2021		 he
ear ended 31 March 2021		 he
ear ended 31 March 2021		 he
ear ended 31 March 2021
19b Movements
in funds
(prior year)
At I Apnl At 31 March
2019 Income Expenditure Transfers 2020
E E 5
Restricted
funds:
Hackney
Bureau advice services 30,116 320,096 (310,056) 40,156
Advice
in health settings		 2,438 62,120 (56,236) 8,322
Homerton
Hospital		 13,433 (I,21 0) (5,468) 6,755
Advice services transitional fund 4,152 4,152
Discretionary
crisis support
scheme 2,332 2,332
The National
Lottery		 Community
Fund
Crisis 11,264 49,647 (51,255) 9,656
Big Energy Savings
Network		 12,500 (I2,448) 52
Consumer
empowerment		 30,000 (31,131) 1,131
Energy advice programme 16,500 (I 5,986) 514
Energy champion 119 119
EU Settled status 39,999 (40,283) 284
Gambling
support
service		 43,500 (43,677) 177
Genesis
Moneysmart		 (630) (14,822) 15,452
Power Up 17,093 (19,284) 2,191
Universal
credit help		 to claim 112,221 (I21,443) 9,222
Universal
credit best		 practice lead 1382 39,001 (39,581) 802
Newham
The National
Lottery Community
Fund
Crisis 2,486 49,648 (43,783) 8,351
Power tip 5,697 (3,490) (2, 192) 15
Thames Water Trust Fund 383 34,801 (35,551) 367
Trust for London 690 33,000 (32,318) 1,372
Universal
credit help		 to claim 499 112,222 (I25,218) 12,497
Universal
credit help		 to claim
phone and webchat 117,460 (117,876) 416
Other 2,590 (2,590)
Tower Hamlets
Bureau advice services 9,647 568,331 (539,818) 38,160
Council tax 37,450 (30,100) 7,350
Local area partnership 2 38,570 (35,504) 3,066
Rent repayment
order		 16,016 (I6,016)
The National
Lottery Community
Fund
Crisis 8, 187 49,647 (53,895) 3 939
East End Community Foundation
and Wakefield 8Tetley Trust 3,906 14,875 (7,239) 11,542
Employment
solicitor		 10,114 46,034 (54,778) 1,370
Power Up 5,697 (3,586) 2,111
Royal London
Hospital		 3,524 20,000 (I8,904) 4,620
Social Action for Health 3,146 30,273 (29,181) 4,238
Office equipment 2,052 (456) 1,596
Tower Hamlets
Homes		 9,027 (9,468) 441
Universal
credit help to		 claim 112,221 (90,546) (21,675)
Volunteer
training		 3,077 (1,309) 1,768
Total restricted
funds		 112,947 2,044,396 (2,013,296) 18,311 162,358

For t he year ende d 31 March 2021 d 31 March 2021 d 31 March 2021
19b Movements in funds (prior year) (continued)
At I Apnl At 31 March
2019 Income Expenditure Transfers 2020
E E E E 5
Unrestricted funds:
Designated funds
Pension deficit fund (288,728) I 7,025 (271,703)
General
funds
General funds 661,119 298,955 (185,315) (35,336) 739,423
Total unrestricted funds 372,391 298,955 (185,315) (18,311) 467,720
Total funds 485,338 2,343,351 (2,198,611) 630,078

Reconciliatio n
of n		 et Income
/ (		 e xpenditure)
to net cash flow fr		 om operating
activities
2021 2020
f
Net income for the reporting
period		 150,744 144,740
(as per the statement offinancial activities)
Depreciation charges 1,189 1,062
Dividends, interest and rent from investments (265) (912)
(Increase)/decrease in debtors 35,410 (84,994)
Increase/(decrease) in creditors 256,715 (79,523)
Net cash provided by operating activities 443,793 (19,627)

At I April Other At 31 March
2020 Cash flows changes 2021
E E E
Cash at bank and in hand 1,043,079 440, 711 1,483,790
Total cash and cash equivalents 1,043,079 440, 711 1,483,790
22 Operating
lease commitments
The charity's
total		 future minimum lease payments under non-«ancellable operating leases
is		 as follows
Property Equipment
2021 2020 2021 2020
E f E f
I ess than five years 82,258 133,954
82,258 133,954
23 Financial instruments 2021 2020
6
The carrying
amounts		 of the charity's financial instruments
are as		 follows.
Financial assets
Cash of 51,483,790 (2020: 51,043,079) is held at face value.
Debt instruments measured at amortised cost:
Trade debtors 42,756 66,115
Grant and contract debtors 64,305 71,037
Total 107,061 137,152
Financial liabilities 2021 2020
E 5
Liability instruments measured at amortised cost:
Trade creditors 17,386 28,080
Accruals 59,512 66,355
Other creditors 63,599 70,278
Pension deficit reduction payments (within 1 28,500 22,800
Pension deficit reduction payments (after I year) 357,990 248,903
Total 526,987 436,416