Registered number. 3973439 Charity number: 1081256 LUTON FRIENDSHIP HOMECARERS (A Company Llmlted by Guarantee) TRUSTEES. REPORT AND FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2026
LUTON FRIENDSHIP HOMECARERS (A Company Limlted by Guarantse) CONTENTS Page Reference and Admlnl8trntlvo Detalls of the Companyi Its Tru8tae8 who gorved durlng the yèar and Advls•r8 Tru$tee8' Report Indapendént Examln•rf8 Raport Statement of Flnanclal Actlvltle$ 2-10 11 12 Balance Sheet 13-14 Nots# to th• Flnanclal Stat•m•nts 15-21
LUTON FRIENDSHIP HOMECARERS (A Company Llmlted by Guarantsel REFERENCE AND ADMINISTRATIVE DEfAILS OF THE COMPANY, ITS TRUSTEES WHO SERVED DURING THE YEAR AND ADVISERS FOR THE YEAR ENDED 31 MARCH 2025 Trustees who served durfng tho year Pastor Itamar James (appointed 22 February 2024) Wesley Warren Gary Gunter Nigel McNeil Tapiwa Mandeya Max M¢Kenzie-Cook (resigned 2 Augusl 2024) Stephen Griffiths Gloria Kupe Company reglstered number 3973439 Charity registered number 1081256 Reglstered offlce 92 Hastings Street Luton Bedford8hire LU15BH Accountants Colledge Redfern Chartered Cert[rd Accountants Glantaf Office Llanfallteg Whitland Camiarthenshire SA34 OUT Page 1
LUTON FRIENDSHIP HOMECARERS (A Company Umtted by Guarantee TRUSTEES, REPORT FOR THE YEAR ENDED 31 MARCH 2026 The Trustees present their annual report together with the financial statements of the company for the 1 April 2024 to 31 March 2025. The Annual Report serves the purposes of both a Trustees, report and a directors, report under company law. Tr Trustees confim that the Annual Report and financial statements of the charitable company comply with the current statulory requirements, the requirements of the charitable companses governing document and the provisions of the Statement of Recommended Practice {SORP) applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS102) (effective 1 January 2019). Slnce the company qualifies as small under seit 382 of the Companies Act 2006. the Strategic Report required of medium and large companies under the Ccxnpanies Act 2006 {Strategic Report and Directors, Report) Regulations 2013 has been omitted. Objectlves and activtties a. Pollcles and obJectlv8s In setting objectives and planning for activihes, Iha Trustees have glven due consideration to general guidance published by the Charty Commission relating to public benefit. inclLKling the guidance'Public benefit: funning charity (P82)'. The charitys objectives and princtples continue to be that ot. Providing a high-qualty home care and personal seNice to the elderty and housebound Offering a sensili%e service Ihat is tailored to the specific culiural needs of all the various ethniclcultural groups seeking support and care Working with other voluntsry OTganisations to promote the red8 of the eldetty and housebound withln the community arKI to tther statut¢xy agencies Being an advocate in providing a link to enable service users to access other essential services Sed(irvJ to broaden the remit of charity to include working with children wrthin their home environment Charity's Credo Our Purpose To build a th*ity dedicated to seryice users Our parameter. We focus our efforts excluslvdy on: What we are passionate about What we can become best at What drives our economic stabilty Our principS.. We are above all the agents of our service users Our people are our greatest asset. We should select them attentrelY and invest in them passionat¢ty We are unrelenting in the pursuit of excellence Pursuing our arnbition lo be best healthcare provider is a navar-ending process "Good enough. never is Page 2
LUTON FRIENDSHIP HOMECARERS (A Company Limitod by Guaranteo) TRUSTEES. REPORT (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 ObJectlve8 and actlvltles (contlnued b. 8trategle8 for achlgvlng obJectfve8 To provlde a Serte of tholGe Provision of a serrfice to the communty Wre professionalism and qualty are paramounl Ensure our staff feel valued and provide the appropriale trainiftg and devdopmenl opportunities such that high standards afe achieved and sustained Strive for and develop through continuous improvemonl c. Actlvltl88 undertakon to a¢hl•vo obl•ctfv•s Fbme care is defined as domiciliary servi¢es which as8iSt tth8 service user to function as indopandentty as possible andlor continue to live in their ovm home. Services include routine household tasks within or outside the home, perx)nal care of the client or respite caro in support of the dient's regular carers. The ¢harty believe8 that everyone ha8 a rBht to remain in their home. regardless of age, illness or infimity for as k)ng as they can. As a home care provkler we wlll aw respect the rights of the serdice u8er to confidantialty and privacy. We offer a 8ensltSve care 8ervlce tslbred to meet the 8ervka u80r8' speclfic requlrgments. Our 8ervSce dellvery include8 butls not limiied to: Personal Care Services . Assisting in geth'ng in and out of bed . Assistance wilh dressing . Person81 hygiene . Pieparlng and aiding the 8wvlce user lo eat th•lr meals . Continence managemenl • Moving and handllng . Carry out activities under the direction of a nurse. occupational therapist or physiotherapist . Administration of medication . Prepare meals (nutritional advice. special dnts) . Other forms of supporvcare to meet service users need8 as agreed In tha care plan Non-Personal Care Serwces . House Cleanirg and washSng up • Laundry and Ironing . Shoppiro . Collecting pensions, benefts. prescrpti d. SoGlal Investment pollcl•s The 8¢xlal Snve8trnent pollcy ol the charity18 to r&lnv881 of its annual ca8h surplug into Its employee8 (ex- gratia payment. Chr16tmas bonus I lunch and ottrr soclal events) and tithe pald lo the Luton Central Seventh Day Adventist Church. Trtho ig nommlly accrued and paKI out in acoxdance with a business case supporting a wothy ¢au3e. o. Grant4naklng pollclos The charty was created to service Ihe elderly and vulnerable members of society within our communlty. In the course of satisfying the objectives of the chanty and Whe resources alltrw. the charity may contribute to local charitablè groupslorganisations and individuals referred by local government bodies. Applications must be received in vKiting and are considered by the management commrttee. Localty. the charty conkn'nues to offer support through the local authth to those requiring emergerKy short terrn assistance in the community. Page 3
LUTON FRIENDSHIP HOMECARERS (A Company Llmit8d by Guarantee) TRUSTEES. REPORT (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 Objectlves and actlvttles (contlnued) f. Volunteers The charity is always responsive lo volunteerg and would welcome such deed, hI¥ever, there has been no notable volunteers of service during the year. g. Maln actlvltlas undertaken to furth•r the company's purposes for the publlc beneflt From time to time the charity may contribute to other charities which share ts ethos. In making 8uch contributions there is no expectation for the charity to accrue any financial gains. Achlevements and perforniance a. Maln achlevements of th• company The main achievements of the charity during the year have been: To maintain a positive cash surplus on the yeafs performance Expand on its service user base by leveraging more value from our Luton Borough Council {LBC) Contract for"Supported Living for People wth Learning Disability and Autism. Maintaining a high level of Qualty of SeNice and under pinning this with the recruitment of a Quallty Compliance Manager (Part-time) Maintaining our UK Immigration Registration status as a Licensed Sponsor for reGruiting from overseas Effectively reducing our headcount and our overhead cost to ensure a positive cash flow Incréasing & retsining our private clients revenue by con5tantty delivering high qualty seNice Thesé are further detailed lower down in this report b. Key perfornianca indicators The four (4) Key Perfonnance Indicators which the charity is focussed on are.. Qualty People (Employees and SeNice User8) Revenue and Growth C05t vs Expenditure Page 4
LUTON FRIENDSHIP HOMECARERS (A Company Limitod by Guarantaè TRUSTEES. REPORT (CONTINUED) FOR THE YEAR ENDED 31 PAARCH 2025 Achlevements and perfornmnce (contlnued) c. Revlew ol actlvltle8 Several of the ChariV8 major succesw durlng the past 12 months have been: Whilst the first half of the year was reasonably successful, the second half was extremely turbulent and by P7 VR vKre experiencing negative cashllow. This led to us having to take appropriate action to stem the flow. One such action was to bnef the staff accordingly. prompting eight {8)people to leave of their own accord, while threè (3) people had their sponsorship withdrawn due to our Irbility to provide them with enough care hours of work. Office hour8 al80 reduced to reflecl tho dLy•Trtum in th arKI hence to reduce our ovorhgad. Reviewlng and ensuring that travglling time Is incwrated into carer8' pay and thai deductlon from pay does not brlng pay down bel the level of the National Minimum Wage. iv) Following the loss of our APL status with LBC. the prediction was for a negatwe out-tum approximately half of our 202>24 revenue. Thfough hard work and detemiinati¢)n we managed to exceed expe¢tsts'on5 With an out-turn of revenue 29.25% thal of 202&24. Being able to In-source work from Generix Care during the fir quarter of thi8 fiscal. Many le380n8 were loamt from th18 experlence by b¢th managemenl and carer8. All the above were underplnnad th a goc#J 801Ed financial pthan¢e desplle us exparlenclng a decllne In revenue and corresponding surplus. FrierKlship Homecarers continuos to build ts reputation through the quahty of Its service. The loss of our Approved Provider Listing (APL> with LBC resulted in the mration of approximately 50% of our client baselrevenue. Tho maln achelvement8 01 the compary duthg tho pwlod are further dgtslled bel+y•Y. Malntalnlng a posltive cash sUlUS on pmianCe Despit8 all the above, this has been a very good year for LFH where we have in real terms increased our revenue by approximately 20.75%. COrreSpdIng. we have 58an our expenditur• decreased by a 8imikr margin. Drawlng any further comparisons to 202&24 financlal performance 18 difficult. other than to say we have tumed around a sltuatEon of losing money from P8 to one of sh¢yhing a surplus and the end of the year. Putting all of this into perspectiN. rt should bo ¢onsKlered a good 'very good. performance over the p8riod, attained through agilty arKI speed of action by managemenL Throughout the year we saw a decrease in our Servlco User base an average of 46 to a new average of 34, closSng the year with adecrea8e d(wn to 32. This decline in the number of SU WO packages is directly attribuled to us195ing our APL statug With LBC. Our management team ar& taking the necessary steps to reverse th• situation. largely through increased adVertent, dropplng of flyers I Wlets, more use of soclal media platfoTm8. 2tr22-23 202&24 £697.857 £806.360 £871,084 £797,686 £26,773 £8,694 20225 InGrse l Da¢raase % Growth £570,486 235,874 49.25% £564.210 233,456 -29.27% £6.276 .418 -27.81% Revenue Expendlture Surplus Notwithstanding all the al)ove. this has a good perfomiance giv the challenges we faced throughout the year which can be tharacterised as follryws: 1) A decrease in revenue by 29.25% is seen a positive give tho knss of 50% of our revenue stream on Ihe back of losing out on our APL staiu8 ith LBC.Thls is in ¢¢traSt with an increa8• in revenue of 15.55% during the previous year. Page 5
LUTON FRIENDSHIP HOMECARERS (A Company Umltsd by Guarnntee) TRUSTEES. REPORT (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2026 Achlev•rn•nts and perfomiance (contlnued) 2) Slmllarty, our expendlturè Is showlng a decrease of 29.27% for this fiscal, but when compared Ilke for Ilke It can be vlewed as a much smalkn decrease in expenditure, driven by managements, effort in keeping Cost down, namely in the area of dropoff and pickqup. office overhead redLKtlons and reduclion in the transportatlon of n1riVer carers. 3) Implementation of uplift in Natic%AI Living Wage up 9.79% (to £11.441hr) whilst the LBC Direct Payment rate wenl up by Cjnly 3.07% {£19.831hr). In Ilne wlth govemment guklelines LFH had no option other than to increase the mlnlmum wage paid to Carers as oullined above In (2). We certainly do not begrudge Ihe in¢re8se but wishéd we could have gone further. A hostile compelitive environment persists; Imlh more than 50 domiciliary re cc4npanie8 in the Luton catchment area. 4) 5) Functioning for a large part of the year with lkntted *aff has been an issue due to poor retention rate and lack of Care Sector resources. Tho market place In and around Luion continues to be very cr(A¥dgd wlth numerous start up undercuttlng to 9aln market Share. Al any one tlme ther8 are apwoxlmatety SO competilors Jo8tllng for pllIon. 6) There ho8 béen an Impact In that the up8killing rate of the rewt recrults havo been Slow t)ut they are now beginning to perfomi at a more acceptable level. Whilst during the first part of the year we had the right amount of resource to deliver our commiknents. the second part was nol so. Having lost our APL ststU8 Wlth LBC we were forced into staff reduction due to insuffKient ¢are hours. This resulted in approximately elovan (11) of our ¢arer8 baving our employment whi18t we also had a reduction in office hour81overhead8. The po8ilive thing18 that Our ov8r8ea8 recruits have 88ttled in well. d88Pite u81008lng 11 people due to insuffKlent care hours. The above are attributs'ng factors have directly impacted our bottorn fine fty the said period. In summary. this continues to indKate that the Chanty is able to keep its cost base down. The10ss of our APL Status with LBC has started to affect the number of care pxkages comlng inlo the company. whilst the full effect of Ihis Is yet lo materiallse. Stabilising the finances of the Charity has been one of Ihe main points of focus of the Management Team through driving down cost and improving margins through its pricing. In this period we hav• 88en a number of Indicators that suggests that the Charity Is in a strong position to grow and Continue to provlde a good qualty service to the vulnerable membws of the communty in Luton. This is evidenced by our ability to ¢onts'nue to attract and retain steady number of privately funded service users. Arxruals: After making all¢y4MrKe for our rrthe of 11Yh to the Lulon Seventh4)ay Adventist Church and putting aside 38.70% of our headline surplus for rellrement. slaff gratuities and bonus. we are able to declare a 8urplus of £6.278 afler accruals. a1) The Charity has been able to expand IM its WV1 user base by obtaining Luton Borough Council (LBC) contract. on their Approved Provider List for Lovs 1 & 2. for SuPpd Living for People With Leaming Disabilities and Autism in Fel)ruary 2023. The revenue stream for this of work has grown significantly and is continuing to do so. 82> Malntaln a high16vel of Qualty of Service The Care Qualty Cornmi&sion (CQC) have developed a nthy monitoring approach by buikling on what they knu works well. Each month ttw review the information they have on most Df the services that they regulat8. This appfoach trRlps them to pmritise th'r activty and larget irtsPect activty where they have concems. We Page 6
LUTON FRIENDSHIP HOMECARERS IA Company Limited by Guarantse) TRUSTEES. REPORT (CONTINUED) FOR THE YEAR ENDED 31 hlARCH 2025 Achi•vements and perfommnce (continued recently re¢elved an emali from CQC stating "We have not found wfjdence that need to carry oui an inspection or reassess our rakn'ng at this stage. This could change at any time rfwe receive new infomiation. We will continue to monitor data about this setvice.. a3)SeNice Users. Standard & Quafty of Care We have also been conducting tyjr (y*n Care Swvice Surw which shmd that more than 90% of our Service Users were experiencing °Good Service. vthibt stated that the Service they received made an improvement to their quajty of lrfe. a4> Company Vehicles The Charity has long been experiencing diffKulty in getting nadriVIng carers around to perfomi their duties. LFH have been utilising prtvate contractors to chauffer Ihe carers around but this has proved to be very costty and as such not financialty viable. There has been a marked shift away from the use of contractors chauffeuring carer in that carers are making better use of PUbr transport, namely buses. to gel their first call and making their way home after their last call. Carer drivers are IIng more cooperativ8 in taking Iheir colleagues around in between calls. In summary. this has been 8 really very outstanding perfan by the Charity as it continues to consolidate ts place in Ihe market through building of its reputation for delivering excellent Value for money servicos 8fKI having ensured we have the right peoplè in place to do so. d. Factors relevant to achiwe obiectlveg The factors bearing down on our abilty lo achieve our objectives were as follows: The prevailing market place. namety hh level of competitK)n, due to crowded market place Avallablllty & retention of resources, namely carers Ability lo attract new service users Rising cosl and decreasing margins e. Fundral8lng actlvllle8 and Income generatlon No speclflc fund raislng activities have been undertaken by the charity. The charity's principal funding 18 through the activities of the organisation and this is support by oryoing advertisement and markating. Any donatlons received will not accrue any titlement to decision4naking authority of the charity. External funding 111 nol divert the charity from its agreed alms and objectives. Any donatlons will normally be acknowledged in public rq)orts and accounls. The chanty elso recognises that there are other mdhots of raising furKls. wtuch have n¢A yet been fully explored. these include social events arKI sponsors. f. Inve8tment polky and pgrformanco By the very nature of Ihe charitrfs business there has been rn fonnukted material investment policy. Having said tha( the charity has acquired and invested in the freehokl of Its headquarter building. namely 92 Hastings StreeL This has increased in valua in excess of 100% since acquisition in No¥ber 2015. Financlal revlew Page 7
LUTON FRIENDSHIP HOMECARERS (A Company Umlted by Guarants•) TRUSTEES. REPORT (CONTINUED) FOR THE YEAR ENDED 31 hlARCH 2025 . Golng concern After making appropriate enquiries. Trustees have a reasonable expectation that the company has adequate resources lo continue in operational existence for the foreseeable futur& For this reason, they continue to adopt the gotng concem basis in preparing the financRI statements. Further details regarding the adoption of Ihe going concern basis can be found in the accounting policies. b. Reserves pollcy The charitys e1ve polw is to maintain engh cash to pay months debt8 including, 8alaries, utilities, suppIEs and other mthlY expendtstures. G. Material Investments polky By the very nature of the ¢haritYs bus1rS there has been no formulated matarial inveslment polw. Having said tha( the charity has acquired arKI Invested in the freehold of its headquarter buikling. namely 92 Hastlngs StreeL If in future, dovdopments require similar invaslments, then the trustees wcwld delibwate and decide as appropriate d. Prlnclpal rfskg and uertaInt16S The principal risks faced by the chanty is tYfo1d. i) Our ability to recruit and retain key personnefs. in pattY*r Carers. to deliver qua seMCaS to our service users li) Our ablty to attract nthv service users at ts rwjht time. Ihus maintain a steady stream of incomelrevenue e. Flnanclal rfsk management objectlves and polici85 The Tryteas hwrfe assessed the major risks to which the c¢xnpany is exposed. in particular those related to the operations and finances of the company, and are satisfied that systems and procedures are in place to mitlgate our exposure to such rBks. f. Princlpal fund5ng The principal furKling of the ¢trity is gained from the business rt condu¢ts delivering care lo our Service Users in and around the communty. Page 8
LUTON FRIENDSHIP HOMECARERS (A Company Limiied by Guardnte8) TRUSTEES. REPORT (CONTINUED) FOR THE YEAR ENDED 31 PaARCH 2025 Structure, governanc• and management a. Constltullon The compary is regtstered as a charitable company Flnited by guarantee and was set up by a Memorandum of Association on 14 April 2000. The company is )nStitU under a Mernwdn ofAssocithn dated 14 April 2000 and is a registeredcharity number 1081256. The principal obj.ect of the company is to contribute posiknvety to its local community by offering a home careservice which is driven by a high slandard of quajty: and the nJ to meet the local diverse ethnic mix. The last AGM hekl on the 26 October 2024 arKI next one is stheduled for October 2025. b. Mothods of appointment or •lectlon of Tnist• The management of company is the respOnsbity crf the Trustees are elecled and Cpted under the temis of the Memorandum of Association. c. Oryanlsatlonal structure and dgGlslon4naklng poklos The management Gommittee meet quarterly with the Trustees to monitor. develop and prom¢Xe the activities arKI objectives of the charty. Ad hoc meetings are called as and when need arises. The Business Manager and Care Manager oversee the day to day nmning of Ihe charity. Decisions are mado in accordance WFth the charity's policies. procedures and code of conduct. If the Business Manager does not PO8se88 the auihorlty to approve wtain decisiorts. Ihen recommendations aro made to the management commlitee, and If needed. lo the board of Trustees. d. Pollclo8 adopted for the Indudlon and tralnlng of Trust8 The charitls recruitment of Trustees is undertaken. mainly through recommendations and 'word of mouth.. Candidates are assessed arKI rf deemed suitable are followed upon with intervlew, references and DBS check. The successful applicant(s) is tTrn taken on after the receipt of suitable references and DBS clearance folloKd by induction through half4ay se&sion during whith trdining requiremgnts is also assessed. Agreed training will ba undertaken subject to mutual agreement on date WKI line. e. Pay policy for key management personnel The Charitys pay policy for key rnanagent persomel is to to remunerate in line with market trend whilst being cognizant of our charitable status in that we may never attain compatibilty wilh Ihe publiclprivate sector. f. Related party relallonshlps charlty 1$ non4igned arKI does not have any affiliation to any one party. Pago 9
LUTON FRIENDSHIP HOMECARERS (A Company Llmlted by Guaranteo) TRUSTEES. REPORT (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 Plans for futur6 perfods The following continue to be key high4evel priorities Set for the next period ending March 2026: - Broaden the charity's services portfolio to include but not limited to: a) the delivery of ser¥ices for living-in careserrfices to adults and palliative carè b) supported people living in the communty with leaming dlsabilities and autism - Continue review of charity's governlng documents - Seek new opportunlties for growth - Contlnuing lo implemanl best practke In accordance wlth'General Data Protection Regulatlon (GDPR) (EU) 20161679 c) The management team are currently exploring entering into Joint Venture (JV) with the South England Conference of the Seventh-day Adventistchurch (SEC) to eslablish a Residential Care Home. Statemènt of TrugtO08' ro8pon8lbllltles The Trustees (who are also the dlre¢tors of the company for the purposes of company law) are re8pon8ibla for preparSng the Trust988' Report and the financial 8tatements In accordance wlth appllcable18w and Unlted Klngdom Accountlng Standards (Unltod Klngdom Generally Accepted Accountlng Practlc8). Company law requires Ihe Trustees to prepare financlal sialements for each financlal . Under company law, the Trustees must not approve the financlal statements unle88 they are sati8fE8d thal thay glve a true and falr vlow of the stale of affairs of the company and of Its incoming resources and appllcatlon of re90urc88, includlng Its Income and expendltur•, for that porlod. In preparing these financSal ststement8, the Trustees are requlred to: 8el8ct 8ultable accountlng pollcle8 and then apply tham con813tently; observ8 the methods and principles of the Charities SORP (FRS 102)., make judgments and accountlng estimates Ihat are rnasonable and prudent: state whether applicable UK Accounting Standards (FRS 102} have boen followed, subject to any material departures dlsclosed and explained in the financial slat8ments', prepare the financial ststem6nts on the going Goncem basis unle8S it is inappropriate to presume that tho company will contlnue In buslne88. The TNst8es are responslble for keeplng adequate accountlng records that are sufficlent to show and explaln the company's transath'ons and disclose with reasonable accuracy at any time the financial position of the company and enable tham to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the company and hen¢e for taking reasonable steps for the prevention and detection of fraud and other irregularities. Approved by order of the members of the board of Trustees on 8 September 2025 and slgned on their b8half by. Pastor Itamar James (Chair of Trustees) Page 10
LUTON FRIENDSHIP HOMECARERS IA Company Llmltod by Guaranteo) INDEPENDENT EXAMINER'S REPORT FOR THE YEAR ENDED 31 MARCH 2026 Indepondent Examlnerfs R•port to the Tru8tses of Luton Frfondshlp Homecarers (Ihe company,) I report to the charity Trustees on my examlnatlon of the accounts of the company for the year ended 31 March 2025. Re8ponslblllt1 and Bas1$ of Report AS the Tru8te88 of the company (and Its dlrectors for the purpose8 ol Company law) you are respon8ible for the preparatlon of the account8 In 8rdance wlth the requlrement8 of tha Companle8 Act 2006 <'the 2006 ACV). Havlng 88tl8fied my8elf Ihat the account8 of the company are not requlred to ba audited under Part 16 of the 2008 Acl and are eliglble for Independent examinatlon. I report Sn respect of my examSnallon of the company'8 aoUnts carrled out under 8ectlon 146 of the Charltles Act 2011 ('the 2011 Act,). In carrying out my examlnallon I have followed the Directions given by the Charlty Commi88ion under sectlon 145(5)(b) of the 2011 Act. Independt Examlnor's 8tatsment Slnce the companls gross Income exceeded £250,000 your examiner mu8t be a member of a body Ilsted In Section 145 of the 2011 Act. I confirm Ihat l am qualrfied to undertake the examinati¢x¢ becau881 am a membor of the A880clatlon of Chartered Certlfied Accountants, whlch 58 one of th6 Ilsted bodles. I have completed my examination. I confimi that no malter8 have come to my attention in connoction with the examlnatlon glvlng me cause to believe: accounling record8 wero nol kept in respect of the company as required by secllon 386 of the 2006 Act; the accounts do not accord with those records; or the account8 do not compty with the accounling requirements of Beclion 396 of the 2006 Ad other than any requirement that the accounts give a 'true and falrf view which 13 not a matter considered as part of an independent examination; or tha account8 have not been prepared In accordance wlth th& molhcds and prlnclpl88 of the Statement of Recommended Practlce for accountlng and reporting by charltles [applScable to charltles preparing thelr accounts in accordance with the Financial Reportlng Standard applicable in the UK and Republic of Ireland (FRS 102)]. I have no concerns and have come across no other matters in COnntIon with the examlnation to which attentlon Should be drawn In thls report In order to enable a proper undgr8tandlng of the accounts to be roached. This report is (Account8 an Trustee8 tho purpose. T company a ade solely to tha companys Trustees, as a body, in accordance with Part 4 of the Chantles Reports) Regulation8 2008. My Vrk has been undertaken 80 that I mlghl state to the companV8 matlers l am requlred to state to them in an Ind•p8ndent Examinerfs Report and for no other fullest e nt pemiltted by law, I do not accept or assume respon8ibilty to anyone olh•r than the e compan s Trustees as a body, for my work or for this report. Soned: David Co Dated: 8 Septembar 2025 FCCA Colled Chart rtif untants Page11
LUTON FRIENDSHIP HOMECARERS (A Company Llmlted by Guarantse) STATEMENT OF FINANCIAL ACTIVrnES (INCORPORATING INCOME AND EXPENDITURE ACCOUNT) FOR THE YEAR ENDED 31 MARCH 2025 Unrestricted funds 2025 Total funds 2025 Total funds 2024 Income from: Charitable activities Investrnents 663268 7,228 663,268 7,228 799.973 6.387 Total Incomè 670,486 $70.486 806.360 Expendtture on: Charitable actiwties other expenditure 563.710 $63,710 797,666 Total expendlturn 564.210 564.210 797.666 Net movement In funds 6276 6.276 8,694 Reconclllatlon of funds: Total funds brought forward Net movemenl in funds 608.698 6.276 608.698 6,276 &694 Total funds carrlod foThYard 614,974 614.974 608,698 The Statement of FinarKial ktiVit includes all gains and kjsses recognised in the year. The notes on pages 15 to 21 fom part of these firrancial statements. Page 12
LUTON FRIENDSHIP HOMECARERS (A Company Llmit8d by Guarantee) REGISTERED NUMBER: 3973439 BALANCE SHEET AS AT 31 MARCH 2025 2025 2024 Note Flxed assets Tanglble asseis 151220 151,527 151220 151.527 Current assets Debtors Cash at bank and in hand 10 24.153 482,587 89, 527 411,799 506.740 501,326 Creditors: amounts falling due within one year 11 (42,986) (44, 155) Not currnnt assets 463,764 457, 171 Total assets less current Ilabllltles 614.974 608,698 Net assets excludlng p•nslon asset 614.974 608.698 Total net assets 614,974 608, 698 Charlty funds Restricled funds Unrestricled funds 614,974 608.698 Total funds 614.974 608, 698 Page 13
LUTON FRIENDSHIP HOMECARERS (A Company Llmlted by Guarantse) REGISTERED NUMBER: 3973439 BALANCE SHEET (CONTINUED) AS AT 31 MARCH 2025 The company was entiiled to exemption from audit under section 477 of the Companies Act 2006. The members have not required the company to obt8ln an audit for the year in question in accordance wlth sectlon 476 of Companies Act 2006. The Trustees acknowledge theSr responsibilities for complying with the requirements of the Act wlth respect to accounting records and preparation of financial ststements. The financial statements have been prepared in accordance wilh the provisions applicable to ents'ties subject to the small companies regime. The financial statements Wefe approved and authorised for issue by the Trustees on 08 Sepiember 2025 and signed on thelr behalf by.. Pastor Itamar James (Chair of Trustees) The notes on pages 15 to 21 form part of these financial statements. Page 14
LUTON FRIENDSHIP HOMECARERS IA Company Limited by Guafantoo) NOTES TO THE FINANCIAL STATEMEKrs FOR THE YEAR ENDED 31 MARCH 2025 Genernl Infomiatlon Lulon Friendshlp Homecarers is registered as a charitable company limsted by guarantee. registration number 3973439. The registered address is 92 Hasiings Stree( Luton, Bedfordshire, LU15BH. A¢countlng polkles 11 Ba8ls of prnparntlon of financlal 8L*•m•nts The financlal statements have been prepared In accordance wlih the Charlties SORP {FRS 102) - Accounting and Reporting by Charities.. Statement of Recommended Praciice applicablg to charitie8 preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) {effectiknp 1 January 2015). the Financial Reporting Standard applicablè in the UK and Republic of Ireland (FRS 102) and the Companies Act 2006. Luton Frlendshlp Homacafer8 meets Ihe definitlon of a public benefft entlty under FRS 102. As8et8 and Ilabilllles are initially recogni8ed at historkal co8t or tran8actk)n value unle88 Otherwise stat•d In the relevant 8¢countlng polky. 12 Incom• All income 58 recognised ¢xce the company has entiknent to the Incomo, it is probabl• that the 1ftme wlll be rocelved and the amount of Income rxelvable can measured rellabty. Inwne tax recoverable in relatlon to inveslment Income 18 r8¢ognlBed at the tlma the Investment income 13 receivable. 13 Exp•ndltur• Expendilure is regnIsed once there is a legal or con8lruclive obligation to transfer economlc benofbt to a third paty. it ts probable that a transfer of economic b•nefrt5 %MII be required in settlemenl and the amounl of the obligation can be measured reliably. Expenditure is classified by actiwty. The costs of each activity are made up of the total of direct costs and shared costs, including support costs involved in undertaking each activity. Direct costs attributabb to a singl8 activity are allocaled directly lo that activity. Shared costs which contribute to more than on8 activity and support costs which are not attn'butable to a Sirvj activity are apportioned between those activities on a basis consistent with the use of resources. Cenlral 8tsff costs are alated on the ba818 of Ilm8 Spent. and depreclatlon charg88 allocated ¢)n the pthon of Ihe a8881'8 Usg. Expenditure on tharilable activities is incurred on directly undertaking the activities which further the companls obJ'Ktives, as well as any associated 8UPPQrt costs. All experKliture is Induslve of irrecoverable VAT. 2A Interest r¢¢elvable Interest funds held on deposil is included when receivable and the amount can be measured reliably by the company, this is nOMllY upon notification of the #tterest paKI or payable by the institution with wh¢xn the funds are deposited. Page 15
LUTON FRIENDSHIP HOMECARERS (A Company Llmited by Guarantse) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 Accountlng pollclo8 {contlnued) 2.5 Tanglble fIX assets and dfrprnclatlon Tangible fixed assets costing £1000 or more are capitallsed and recognised when futuro economlc benefits are probable and the cost or value of the asset be measured reliably. Tangible fixed assets are initially recognised at cosl. After recognition, under the Cost model, tangible fixed assets are measured at cost less accumulated depreciation and any accumulated impairment losses. All costs incurred to bring a tangible fLxed asset into its intended working condition should be included in the measurement of cost. Depreciation is charged so as to allocate the cost of tangible fixed assets less Iheir residual value over Iheir estimated useful lives. Depreciation is provided on the following bases: - 250/0 reduGing balance 25°/ty reducing balance 25% reducing balance 250/0 reducing balance Plant and machinery Motor vehicles Office equipment Computer equipment 16 Debtors Trade and other debtors are recognlsed at the settlement amount after any trade discount offered. Prepayments are valued at the amount prepaid net of any trade discounts due. 2.7 Cash at bank and In hand Cash at bank and in hand Includes cash and short-tenn highly rUld investments wllh a short maturity of three months or18s$ from the date of acquisition or opening of the deposit or similar account. 2.8 Llabllltles and provlslons Liabilities are recogni5ed when Ihere is an obligation at the Balance Sheet date as a result of a past event. it is probable that a transfer of economic ber)eflt will be required in settlement. and the amount of the settlement can be estlmated reliably. Llabilities are recognised at the arnount that the company anticipates It will pay to settle the debt or the amount it has received as advanced payments for the goods or servi$ it must provide. Provisions are measured at the best estimate of the amounts r4uired to settle the obligation. Where the effect of the tlme value of money is material. the provlslon Is based on the present value of I18e amounts. discounted at the pr&tax dlscount rate that refiects the risks specifK to the liability. The unwinding of the discount is recognised in the Statement of Flnancial Activliies as a finance cost. 19 Flnan¢lal Instruments The company only has financial assets and financial liabilities of a kind that qualfy as basic financial instruments. Basic financlal instruments are initially recognised at transaction value and subsequently measured at their settlement value with the exception of bank loans whlch are subsequent measured at amortised Cost uslng the effective interest method. Page 16
LUTON FRIENDSHIP HOMECARERS (A Company Limited by Guarantee NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 PIARCH 2025 Accountlng pollcles {contlnued) 110 Fund accountlng General funds are unrestricted funds which are available for use at the discretion of the Trustees in furtherance of the general objectives of the company and which have not been designated for other purposes. Designated fvnd8 comprise unrestricled funds that have been Set aside by the Trustees for particulaf purposes. The aim and use of each designated fund is set out in the notes to the financial statements. Investrnent in¢orn¢, gains and losses are allocated to the appropriate fund. Income from charltable actfvltles Unrestricted ftsnds 2025 Total funds 2025 Total funds 2024 Income from charitable actNftles - Care for elderly and housebound 563,258 563.258 799.973 Invo8tment Income Unrostrfcted funds 2025 Total funds 2026 Total funds 2024 Interest received 7.228 7,228 6,387 Page 17
LUTON FRIENDSHIP HOMECARERS (A Company Umlted by Guarantse) NOTES TO THE FINANCIAL STATEMEKrs FOR THE YEAR ENDED 31 MARCH 2025 Anatysls of expendituyft C charltable actlvltles Summary by fund type Unrestricted funds 2025 Total 202S Total 2024 Staff salaries Other staff costs Employerfs Nl and pension contributK•n$ Care cover arKI c¢)ntractor fees Office supplies and services Insurance Depreciation Accountancy and auditing Premises expenses 445.245 12,295 40.696 37.435 7.956 2.984 445,245 12,295 40,696 37N35 7,956 2,984 306 1,954 14.839 618.291 37,268 59,336 61,516 15.302 4.343 943 3,037 (2, 370) 14,839 563,710 563,710 797, 666 Total 2024 797,666 797,666 Other exponditurn Unrestrfcted funds 2025 Total funds 2025 Total funds 2024 Donations pay*le to other Chare8 500 Page 18
LUTON FRIENDSHIP HOPIIECARERS (A Company Llmlted by Guarantee) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 Analysls of expendlture by actlvitles Activities undertaken directly 2025 Support costs 2025 Total funds 2025 Total funds 2024 staff salaries other staff costs Employefs Nl and pension contributions Care cover and contractor fees Office 8upplies and seNices Insurance DeprKiation Accountsncy and auditing Premises expenses 445,245 12.295 40,696 37.435 445.245 12,296 40,696 37,435 7,956 2,984 306 1,954 14,839 618,291 37.268 59.336 61,516 15,302 4,343 7,956 2,984 1,954 14,839 3.037 (2, 370) 538.655 25.055 563,710 797, 666 Total 2024 780. 754 16,912 797,666 Trustoes. remuneratlon and oxpenses Durlng the year. one or more Trustees has been paid remuneratlon or has received other benefits from the company. It wa8 agreed at a board meeting, at which he was not present, that Mr McNeil would be pald remuneration for hls seThices. The value of Trustees, remuneration and other benef6ts was as follows.. 2025 2024 Nigel McNeil 25.307 26.816 During the year erxlgd 31 March 2025, no Trustee expenses have been incurred (2024 - £NIU. Page 19
LUTON FRIENDSHIP HOMECARERS (A Company Umlt•d by Guarantse) NOTES TO THE FINANCIAL sTATEMErs FOR THE YEAR ENDED 31 MARCH 2025 Tanglble flxed assets Freehold Plant ond property machlnery Motor vehlcles Total Cost or valuatlon At l April 2024 160.000 21,288 173,288 At 31 March 2025 150.000 21,288 1000 173,288 Depreclatlon At 1 April 2024 Charg8 for the year 21,041 720 21.761 306 At 31 March 2025 21.091 976 22.067 Net book value At 31 March 2QS 150.IJOO 197 1,024 151,221 At 31 March 2024 247 1.280 151,527 Based on advice from bcal Estate Agents. the Trustees have fomied the opinbn that the freehold propety at 92 Hastings Street has a market value of £375.000. 10. Debtors 2025 2024 Due wlthin one yèar Trade debtors Other debtors Prepayments and accrued IM)me 17,592 1,803 4,758 84.698 4. 739 24,153 89.527 Page 20
LUTON FRIENDSHIP HOMECARERS (A Company Limited by Guarantso) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 11. Credltors: Amounts fa115ng due wlthSn one yoar 2025 2024 Trade creditors Other taxation and social security Accruals and deferred income 2,133 12.327 28.526 2.820 15,214 26,121 42,986 44, 155 12. Summary of funds Summary of funds - current year Balance at 31 March 2025 Balance at 1 April 2024 Transfers Inlout Income Expondfturn Designated funds General funds 33,590 575,108 1,024 11,024) 34,614 580.360 570A86 (564,210) 608,698 570,486 (564.210) 614,974 Summary of funds - prlor year Balance 81 31 March 2ff24 Balance al l Apnl 2023 Transfers in/out Designated fund8 General funds 37.697 562.307 1.610 (1.610) 39.307 569.390 806.359 (797.666) 8.(X?4 806.359 (797.666) 6Q8,697 13. Related party transactlons The company has not entered into any relaied party transaction during the year. nor are there any outstanding balances owing beiween relaled par5 and the company at 31 March 2025. Page 21