Registered number. 3973439
Charity number: 1081256
LUTON FRIENDSHIP HOMECARERS
(A Company Llmlted by Guarantee)
TRUSTEES. REPORT AND FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2026

LUTON FRIENDSHIP HOMECARERS
(A Company Limlted by Guarantse)
CONTENTS
Page
Reference and Admlnl8trntlvo Detalls of the Companyi Its Tru8tae8 who gorved
durlng the yèar and Advls•r8
Tru$tee8' Report
Indapendént Examln•rf8 Raport
Statement of Flnanclal Actlvltle$
2-10
11
12
Balance Sheet
13-14
Nots# to th• Flnanclal Stat•m•nts
15-21

LUTON FRIENDSHIP HOMECARERS
(A Company Llmlted by Guarantsel
REFERENCE AND ADMINISTRATIVE DEfAILS OF THE COMPANY, ITS TRUSTEES WHO SERVED
DURING THE YEAR AND ADVISERS
FOR THE YEAR ENDED 31 MARCH 2025
Trustees who served
durfng tho year
Pastor Itamar James (appointed 22 February 2024)
Wesley Warren
Gary Gunter
Nigel McNeil
Tapiwa Mandeya
Max M¢Kenzie-Cook (resigned 2 Augusl 2024)
Stephen Griffiths
Gloria Kupe
Company reglstered
number
3973439
Charity registered
number
1081256
Reglstered offlce
92 Hastings Street
Luton
Bedford8hire
LU15BH
Accountants
Colledge Redfern
Chartered Cert[r￿d Accountants
Glantaf Office
Llanfallteg
Whitland
Camiarthenshire
SA34 OUT
Page 1

LUTON FRIENDSHIP HOMECARERS
(A Company Umtted by Guarantee
TRUSTEES, REPORT
FOR THE YEAR ENDED 31 MARCH 2026
The Trustees present their annual report together with the financial statements of the company for the 1 April
2024 to 31 March 2025. The Annual Report serves the purposes of both a Trustees, report and a directors,
report under company law. Tr Trustees confim that the Annual Report and financial statements of the
charitable company comply with the current statulory requirements, the requirements of the charitable companses
governing document and the provisions of the Statement of Recommended Practice {SORP) applicable to
charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and
Republic of Ireland (FRS102) (effective 1 January 2019).
Slnce the company qualifies as small under seit￿ 382 of the Companies Act 2006. the Strategic Report
required of medium and large companies under the Ccxnpanies Act 2006 {Strategic Report and Directors,
Report) Regulations 2013 has been omitted.
Objectlves and activtties
a. Pollcles and obJectlv8s
In setting objectives and planning for activihes, Iha Trustees have glven due consideration to general guidance
published by the Charty Commission relating to public benefit. inclLKling the guidance'Public benefit: funning
charity (P82)'.
The charitys objectives and princtples continue to be that ot.
Providing a high-qualty home care and personal seNice to the elderty and housebound
Offering a sensili%e service Ihat is tailored to the specific culiural needs of all the various ethniclcultural
groups seeking support and care
Working with other voluntsry OTganisations to promote the r￿ed8 of the eldetty and housebound withln the
community arKI to tther statut¢xy agencies
Being an advocate in providing a link to enable service users to access other essential services
Sed(irvJ to broaden the remit of charity to include working with children wrthin their home environment
Charity's Credo
Our Purpose
To build a th*ity dedicated to seryice users
Our parameter.
We focus our efforts excluslvdy on:
What we are passionate about
What we can become best at
What drives our economic stabilty
Our princip￿S..
We are above all the agents of our service users
Our people are our greatest asset. We should select them attentr￿elY and invest in them passionat¢ty
We are unrelenting in the pursuit of excellence
Pursuing our arnbition lo be best healthcare provider is a navar-ending process
"Good enough. never is
Page 2

LUTON FRIENDSHIP HOMECARERS
(A Company Limitod by Guaranteo)
TRUSTEES. REPORT (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2025
ObJectlve8 and actlvltles (contlnued
b. 8trategle8 for achlgvlng obJectfve8
To provlde a Serte of tholGe
Provision of a serrfice to the communty W￿re professionalism and qualty are paramounl
Ensure our staff feel valued and provide the appropriale trainiftg and devdopmenl opportunities
such that high standards afe achieved and sustained
Strive for and develop through continuous improvemonl
c. Actlvltl88 undertakon to a¢hl•vo obl•ctfv•s
Fbme care is defined as domiciliary servi¢es which as8iSt tth8 service user to function as indopandentty as
possible andlor continue to live in their ovm home. Services include routine household tasks within or outside the
home, perx)nal care of the client or respite caro in support of the dient's regular carers. The ¢harty believe8 that
everyone ha8 a rBht to remain in their home. regardless of age, illness or infimity for as k)ng as they can.
As a home care provkler we wlll aw respect the rights of the serdice u8er to confidantialty and privacy. We
offer a 8ensltSve care 8ervlce tslbred to meet the 8ervka u80r8' speclfic requlrgments.
Our 8ervSce dellvery include8 butls not limiied to:
Personal Care Services
. Assisting in geth'ng in and out of bed
. Assistance wilh dressing
. Person81 hygiene
. Pieparlng and aiding the 8wvlce user lo eat th•lr meals
. Continence managemenl
• Moving and handllng
. Carry out activities under the direction of a nurse. occupational therapist or physiotherapist
. Administration of medication
. Prepare meals (nutritional advice. special dnts)
. Other forms of supporvcare to meet service users need8 as agreed In tha care plan
Non-Personal Care Serwces
. House Cleanirg and washSng up
• Laundry and Ironing
. Shoppiro
. Collecting pensions, benefts. prescrpti
d. SoGlal Investment pollcl•s
The 8¢xlal Snve8trnent pollcy ol the charity18 to r&lnv881 ￿ of its annual ca8h surplug into Its employee8 (ex-
gratia payment. Chr16tmas bonus I lunch and ottr￿r soclal events) and tithe pald lo the Luton Central Seventh
Day Adventist Church. Trtho ig nommlly accrued and paKI out in acoxdance with a business case supporting a
wothy ¢au3e.
o. Grant4naklng pollclos
The charty was created to service Ihe elderly and vulnerable members of society within our communlty. In the
course of satisfying the objectives of the chanty and Whe￿ resources alltrw. the charity may contribute to local
charitablè groupslorganisations and individuals referred by local government bodies. Applications must be
received in vKiting and are considered by the management commrttee.
Localty. the charty conkn'nues to offer support through the local authth to those requiring emergerKy short terrn
assistance in the community.
Page 3

LUTON FRIENDSHIP HOMECARERS
(A Company Llmit8d by Guarantee)
TRUSTEES. REPORT (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2025
Objectlves and actlvttles (contlnued)
f. Volunteers
The charity is always responsive lo volunteerg and would welcome such deed, hI￿¥ever, there has been no
notable volunteers of service during the year.
g. Maln actlvltlas undertaken to furth•r the company's purposes for the publlc beneflt
From time to time the charity may contribute to other charities which share ts ethos. In making 8uch
contributions there is no expectation for the charity to accrue any financial gains.
Achlevements and perforniance
a. Maln achlevements of th• company
The main achievements of the charity during the year have been:
To maintain a positive cash surplus on the yeafs performance
Expand on its service user base by leveraging more value from our Luton Borough Council {LBC)
Contract for"Supported Living for People wth Learning Disability and Autism.
Maintaining a high level of Qualty of SeNice and under pinning this with the recruitment of a Quallty
Compliance Manager (Part-time)
Maintaining our UK Immigration Registration status as a Licensed Sponsor for reGruiting from overseas
Effectively reducing our headcount and our overhead cost to ensure a positive cash flow
Incréasing & retsining our private clients revenue by con5tantty delivering high qualty seNice
Thesé are further detailed lower down in this report
b. Key perfornianca indicators
The four (4) Key Perfonnance Indicators which the charity is focussed on are..
Qualty
People (Employees and SeNice User8)
Revenue and Growth
C05t vs Expenditure
Page 4

LUTON FRIENDSHIP HOMECARERS
(A Company Limitod by Guarantaè
TRUSTEES. REPORT (CONTINUED)
FOR THE YEAR ENDED 31 PAARCH 2025
Achlevements and perfornmnce (contlnued)
c. Revlew ol actlvltle8
Several of the ChariV8 major succesw durlng the past 12 months have been:
Whilst the first half of the year was reasonably successful, the second half was extremely turbulent and by
P7 VR vKre experiencing negative cashllow. This led to us having to take appropriate action to stem the flow.
One such action was to bnef the staff accordingly. prompting eight {8)people to leave of their own accord,
while threè (3) people had their sponsorship withdrawn due to our Ir￿bility to provide them with enough care
hours of work. Office hour8 al80 reduced to reflecl tho dLy•Trtum in th arKI hence to reduce our
ovorhgad.
Reviewlng and ensuring that travglling time Is incwrated into carer8' pay and thai deductlon from pay
does not brlng pay down bel￿ the level of the National Minimum Wage.
iv)
Following the loss of our APL status with LBC. the prediction was for a negatwe out-tum approximately
half of our 202>24 revenue. Thfough hard work and detemiinati¢)n we managed to exceed expe¢tsts'on5 With an
out-turn of revenue 29.25% thal of 202&24.
Being able to In-source work from Generix Care during the fir￿ quarter of thi8 fiscal. Many le380n8 were
loamt from th18 experlence by b¢th managemenl and carer8.
All the above were underplnnad th a goc#J 801Ed financial pthan¢e desplle us exparlenclng a decllne In
revenue and corresponding surplus. FrierKlship Homecarers continuos to build ts reputation through the quahty
of Its service. The loss of our Approved Provider Listing (APL> with LBC resulted in the m￿ration of
approximately 50% of our client baselrevenue.
Tho maln achelvement8 01 the compary duthg tho pwlod are further dgtslled bel+y•Y.
Malntalnlng a posltive cash sU￿lUS on p￿mianCe
Despit8 all the above, this has been a very good year for LFH where we have in real terms increased our
revenue by approximately 20.75%. COrreSp￿dIng￿. we have 58an our expenditur• decreased by a 8imikr
margin.
Drawlng any further comparisons to 202&24 financlal performance 18 difficult. other than to say we have tumed
around a sltuatEon of losing money from P8 to one of sh¢yhing a surplus and the end of the year.
Putting all of this into perspectiN*. rt should bo ¢onsKlered a good 'very good. performance over the p8riod,
attained through agilty arKI speed of action by managemenL
Throughout the year we saw a decrease in our Servlco User base an average of 46 to a new average of 34,
closSng the year with adecrea8e d(wn to 32. This decline in the number of SU WO￿ packages is directly
attribuled to us195ing our APL statug With LBC. Our management team ar& taking the necessary steps to
reverse th• situation. largely through increased adVert￿ent, dropplng of flyers I Wlets, more use of soclal
media platfoTm8.
2tr22-23
202&24
£697.857 £806.360
£871,084 £797,686
£26,773
£8,694
202*25 InGr*se l Da¢raase % Growth
£570,486
235,874
49.25%
£564.210
233,456
-29.27%
£6.276
.418
-27.81%
Revenue
Expendlture
Surplus
Notwithstanding all the al)ove. this has a good perfomiance giv￿ the challenges we faced throughout the
year which can be tharacterised as follryws:
1)
A decrease in revenue by 29.25% is seen a positive give￿ tho knss of 50% of our revenue stream on Ihe
back of losing out on our APL staiu8 *ith LBC.Thls is in ¢¢￿traSt with an increa8• in revenue of 15.55% during
the previous year.
Page 5

LUTON FRIENDSHIP HOMECARERS
(A Company Umltsd by Guarnntee)
TRUSTEES. REPORT (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2026
Achlev•rn•nts and perfomiance (contlnued)
2) Slmllarty, our expendlturè Is showlng a decrease of 29.27% for this fiscal, but when compared Ilke for Ilke
It can be vlewed as a much smalkn decrease in expenditure, driven by managements, effort in keeping Cost
down, namely in the area of dropoff and pickqup. office overhead redLKtlons and reduclion in the transportatlon
of n￿￿1riVer carers.
3)
Implementation of uplift in Natic%AI Living Wage up 9.79% (to £11.441hr) whilst the LBC Direct Payment
rate wenl up by Cjnly 3.07% {£19.831hr).
In Ilne wlth govemment guklelines LFH had no option other than to increase the mlnlmum wage paid to Carers
as oullined above In (2). We certainly do not begrudge Ihe in¢re8se but wishéd we could have gone further.
A hostile compelitive environment persists; Imlh more than 50 domiciliary ￿re cc4npanie8 in the
Luton catchment area.
4)
5) Functioning for a large part of the year with lkntted *aff has been an issue due to poor retention
rate and lack of Care Sector resources.
Tho market place In and around Luion continues to be very cr(A¥dgd wlth numerous start up undercuttlng to 9aln
market Share. Al any one tlme ther8 are apwoxlmatety SO competilors Jo8tllng for p￿llIon.
6) There ho8 béen an Impact In that the up8killing rate of the rewt recrults havo been Slow t)ut they
are now beginning to perfomi at a more acceptable level. Whilst during the first part of the year we had the right
amount of resource to deliver our commiknents. the second part was nol so. Having lost our APL ststU8 Wlth
LBC we were forced into staff reduction due to insuffKient ¢are hours. This resulted in approximately elovan
(11) of our ¢arer8 baving our employment whi18t we also had a reduction in office hour81overhead8.
The po8ilive thing18 that Our ov8r8ea8 recruits have 88ttled in well. d88Pite u81008lng 11 people due to
insuffKlent care hours.
The above are attributs'ng factors have directly impacted our bottorn fine fty the said period.
In summary. this continues to indKate that the Chanty is able to keep its cost base down. The10ss of our APL
Status with LBC has started to affect the number of care pxkages comlng inlo the company. whilst the full effect
of Ihis Is yet lo materiallse. Stabilising the finances of the Charity has been one of Ihe main points of focus of the
Management Team through driving down cost and improving margins through its pricing. In this period we hav•
88en a number of Indicators that suggests that the Charity Is in a strong position to grow and Continue to provlde
a good qualty service to the vulnerable membws of the communty in Luton. This is evidenced by our ability to
¢onts'nue to attract and retain steady number of privately funded service users.
Arxruals: After making all¢y4MrKe for our rrthe of 11Yh to the Lulon Seventh4)ay Adventist Church and putting
aside 38.70% of our headline surplus for rellrement. slaff gratuities and bonus. we are able to declare a 8urplus
of £6.278 afler accruals.
a1) The Charity has been able to expand IM its WV1￿ user base by obtaining Luton Borough Council (LBC)
contract. on their Approved Provider List for Lovs 1 & 2. for SuPp￿d Living for People With Leaming Disabilities
and Autism in Fel)ruary 2023. The revenue stream for this of work has grown significantly and is continuing
to do so.
82> Malntaln a high16vel of Qualty of Service
The Care Qualty Cornmi&sion (CQC) have developed a nthy monitoring approach by buikling on what they knu
works well. Each month ttw review the information they have on most Df the services that they regulat8. This
appfoach trRlps them to pmritise th￿'r activty and larget irtsPect￿ activty where they have concems. We
Page 6

LUTON FRIENDSHIP HOMECARERS
IA Company Limited by Guarantse)
TRUSTEES. REPORT (CONTINUED)
FOR THE YEAR ENDED 31 hlARCH 2025
Achi•vements and perfommnce (continued
recently re¢elved an emali from CQC stating "We have not found wfjdence that need to carry oui an
inspection or reassess our rakn'ng at this stage. This could change at any time rfwe receive new infomiation. We
will continue to monitor data about this setvice..
a3)SeNice Users. Standard & Quafty of Care
We have also been conducting tyjr (y*n Care Swvice Surw which shmd that more than 90% of our Service
Users were experiencing °Good Service. vthibt stated that the Service they received made an
improvement to their quajty of lrfe.
a4> Company Vehicles
The Charity has long been experiencing diffKulty in getting na￿driVIng carers around to perfomi their duties.
LFH have been utilising prtvate contractors to chauffer Ihe carers around but this has proved to be very costty
and as such not financialty viable. There has been a marked shift away from the use of contractors chauffeuring
carer in that carers are making better use of PUbr￿ transport, namely buses. to gel their first call and making
their way home after their last call. Carer drivers are I￿Ing more cooperativ8 in taking Iheir colleagues around in
between calls.
In summary. this has been 8 really very outstanding perf￿an￿ by the Charity as it continues to consolidate ts
place in Ihe market through building of its reputation for delivering excellent Value for money servicos 8fKI having
ensured we have the right peoplè in place to do so.
d. Factors relevant to achiwe obiectlveg
The factors bearing down on our abilty lo achieve our objectives were as follows:
The prevailing market place. namety ￿ h￿h level of competitK)n, due to crowded market place
Avallablllty & retention of resources, namely carers
Ability lo attract new service users
Rising cosl and decreasing margins
e. Fundral8lng actlvllle8 and Income generatlon
No speclflc fund raislng activities have been undertaken by the charity. The charity's principal funding 18 through
the activities of the organisation and this is support by oryoing advertisement and markating.
Any donatlons received will not accrue any ￿titlement to decision4naking authority of the charity. External
funding ￿111 nol divert the charity from its agreed alms and objectives. Any donatlons will normally be
acknowledged in public rq)orts and accounls.
The chanty elso recognises that there are other mdhots of raising furKls. wtuch have n¢A yet been fully explored.
these include social events arKI sponsors.
f. Inve8tment polky and pgrformanco
By the very nature of Ihe charitrfs business there has been rn fonnukted material investment policy. Having said
tha( the charity has acquired and invested in the freehokl of Its headquarter building. namely 92 Hastings StreeL
This has increased in valua in excess of 100% since acquisition in No¥￿ber 2015.
Financlal revlew
Page 7

LUTON FRIENDSHIP HOMECARERS
(A Company Umlted by Guarants•)
TRUSTEES. REPORT (CONTINUED)
FOR THE YEAR ENDED 31 hlARCH 2025
. Golng concern
After making appropriate enquiries. Trustees have a reasonable expectation that the company has adequate
resources lo continue in operational existence for the foreseeable futur& For this reason, they continue to adopt
the gotng concem basis in preparing the financRI statements. Further details regarding the adoption of Ihe going
concern basis can be found in the accounting policies.
b. Reserves pollcy
The charitys ￿e1ve polw is to maintain en￿gh cash to pay months debt8 including, 8alaries, utilities,
suppIEs and other m￿thlY expendtstures.
G. Material Investments polky
By the very nature of the ¢haritYs bus1r￿S there has been no formulated matarial inveslment polw. Having said
tha( the charity has acquired arKI Invested in the freehold of its headquarter buikling. namely 92 Hastlngs StreeL
If in future, dovdopments require similar invaslments, then the trustees wcwld delibwate and decide as
appropriate
d. Prlnclpal rfskg and u￿ertaInt16S
The principal risks faced by the chanty is tY￿fo1d.
i) Our ability to recruit and retain key personnefs. in patt￿Y*r Carers. to deliver qua￿ seMCaS to our service
users
li) Our abl￿ty to attract nthv service users at ts rwjht time. Ihus maintain a steady stream of incomelrevenue
e. Flnanclal rfsk management objectlves and polici85
The Try￿teas hwrfe assessed the major risks to which the c¢xnpany is exposed. in particular those related to the
operations and finances of the company, and are satisfied that systems and procedures are in place to mitlgate
our exposure to such rBks.
f. Princlpal fund5ng
The principal furKling of the ¢t￿rity is gained from the business rt condu¢ts delivering care lo our Service Users
in and around the communty.
Page 8

LUTON FRIENDSHIP HOMECARERS
(A Company Limiied by Guardnte8)
TRUSTEES. REPORT (CONTINUED)
FOR THE YEAR ENDED 31 PaARCH 2025
Structure, governanc• and management
a. Constltullon
The compary is regtstered as a charitable company Flnited by guarantee and was set up by a Memorandum of
Association on 14 April 2000.
The company is ￿)nStitU￿ under a Mernwd￿n ofAssocithn dated 14 April 2000 and is a registeredcharity
number 1081256.
The principal obj.ect of the company is to contribute posiknvety to its local community by offering a home
careservice which is driven by a high slandard of quajty: and the n*J to meet the local diverse ethnic mix.
The last AGM hekl on the 26 October 2024 arKI next one is stheduled for October 2025.
b. Mothods of appointment or •lectlon of Tnist•
The management of company is the respOnsbi￿ty crf the Trustees are elecled and C￿pted under the
temis of the Memorandum of Association.
c. Oryanlsatlonal structure and dgGlslon4naklng poklos
The management Gommittee meet quarterly with the Trustees to monitor. develop and prom¢Xe the activities arKI
objectives of the charty. Ad hoc meetings are called as and when need arises.
The Business Manager and Care Manager oversee the day to day nmning of Ihe charity. Decisions are mado in
accordance WFth the charity's policies. procedures and code of conduct. If the Business Manager does not
PO8se88 the auihorlty to approve wtain decisiorts. Ihen recommendations aro made to the management
commlitee, and If needed. lo the board of Trustees.
d. Pollclo8 adopted for the Indudlon and tralnlng of Trust￿8
The charitls recruitment of Trustees is undertaken. mainly through recommendations and 'word of mouth..
Candidates are assessed arKI rf deemed suitable are followed upon with intervlew, references and DBS check.
The successful applicant(s) is tTr￿n taken on after the receipt of suitable references and DBS clearance folloK*d
by induction through half4ay se&sion during whith trdining requiremgnts is also assessed. Agreed training will
ba undertaken subject to mutual agreement on date WKI line.
e. Pay policy for key management personnel
The Charitys pay policy for key rnanag￿ent persomel is to to remunerate in line with market trend
whilst being cognizant of our charitable status in that we may never attain compatibilty wilh Ihe publiclprivate
sector.
f. Related party relallonshlps
charlty 1$ non4igned arKI does not have any affiliation to any one party.
Pago 9

LUTON FRIENDSHIP HOMECARERS
(A Company Llmlted by Guaranteo)
TRUSTEES. REPORT (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2025
Plans for futur6 perfods
The following continue to be key high4evel priorities Set for the next period ending March 2026:
- Broaden the charity's services portfolio to include but not limited to:
a) the delivery of ser¥ices for living-in careserrfices to adults and palliative carè
b) supported people living in the communty with leaming dlsabilities and autism
- Continue review of charity's governlng documents
- Seek new opportunlties for growth
- Contlnuing lo implemanl best practke In accordance wlth'General Data Protection Regulatlon
(GDPR) (EU) 20161679
c) The management team are currently exploring entering into Joint Venture (JV) with the South England
Conference of the Seventh-day Adventistchurch (SEC) to eslablish a Residential Care Home.
Statemènt of TrugtO08' ro8pon8lbllltles
The Trustees (who are also the dlre¢tors of the company for the purposes of company law) are re8pon8ibla for
preparSng the Trust988' Report and the financial 8tatements In accordance wlth appllcable18w and Unlted
Klngdom Accountlng Standards (Unltod Klngdom Generally Accepted Accountlng Practlc8).
Company law requires Ihe Trustees to prepare financlal sialements for each financlal . Under company law, the
Trustees must not approve the financlal statements unle88 they are sati8fE8d thal thay glve a true and falr vlow of
the stale of affairs of the company and of Its incoming resources and appllcatlon of re90urc88, includlng Its
Income and expendltur•, for that porlod. In preparing these financSal ststement8, the Trustees are requlred to:
8el8ct 8ultable accountlng pollcle8 and then apply tham con813tently;
observ8 the methods and principles of the Charities SORP (FRS 102).,
make judgments and accountlng estimates Ihat are rnasonable and prudent:
state whether applicable UK Accounting Standards (FRS 102} have boen followed, subject to any material
departures dlsclosed and explained in the financial slat8ments',
prepare the financial ststem6nts on the going Goncem basis unle8S it is inappropriate to presume that tho
company will contlnue In buslne88.
The TNst8es are responslble for keeplng adequate accountlng records that are sufficlent to show and explaln
the company's transath'ons and disclose with reasonable accuracy at any time the financial position of the
company and enable tham to ensure that the financial statements comply with the Companies Act 2006. They
are also responsible for safeguarding the assets of the company and hen¢e for taking reasonable steps for the
prevention and detection of fraud and other irregularities.
Approved by order of the members of the board of Trustees on 8 September 2025 and slgned on their b8half by.
Pastor Itamar James
(Chair of Trustees)
Page 10

LUTON FRIENDSHIP HOMECARERS
IA Company Llmltod by Guaranteo)
INDEPENDENT EXAMINER'S REPORT
FOR THE YEAR ENDED 31 MARCH 2026
Indepondent Examlnerfs R•port to the Tru8tses of Luton Frfondshlp Homecarers (Ihe company,)
I report to the charity Trustees on my examlnatlon of the accounts of the company for the year ended 31 March
2025.
Re8ponslblllt1￿ and Bas1$ of Report
AS the Tru8te88 of the company (and Its dlrectors for the purpose8 ol Company law) you are respon8ible for the
preparatlon of the account8 In 8￿rdance wlth the requlrement8 of tha Companle8 Act 2006 <'the 2006 ACV).
Havlng 88tl8fied my8elf Ihat the account8 of the company are not requlred to ba audited under Part 16 of the
2008 Acl and are eliglble for Independent examinatlon. I report Sn respect of my examSnallon of the company'8
a￿oUnts carrled out under 8ectlon 146 of the Charltles Act 2011 ('the 2011 Act,). In carrying out my examlnallon
I have followed the Directions given by the Charlty Commi88ion under sectlon 145(5)(b) of the 2011 Act.
Independ￿t Examlnor's 8tatsment
Slnce the companls gross Income exceeded £250,000 your examiner mu8t be a member of a body Ilsted In
Section 145 of the 2011 Act. I confirm Ihat l am qualrfied to undertake the examinati¢x¢ becau881 am a membor
of the A880clatlon of Chartered Certlfied Accountants, whlch 58 one of th6 Ilsted bodles.
I have completed my examination. I confimi that no malter8 have come to my attention in connoction with the
examlnatlon glvlng me cause to believe:
accounling record8 wero nol kept in respect of the company as required by secllon 386 of the 2006 Act;
the accounts do not accord with those records; or
the account8 do not compty with the accounling requirements of Beclion 396 of the 2006 Ad other than
any requirement that the accounts give a 'true and falrf view which 13 not a matter considered as part of
an independent examination; or
tha account8 have not been prepared In accordance wlth th& molhcds and prlnclpl88 of the Statement of
Recommended Practlce for accountlng and reporting by charltles [applScable to charltles preparing thelr
accounts in accordance with the Financial Reportlng Standard applicable in the UK and Republic of
Ireland (FRS 102)].
I have no concerns and have come across no other matters in COnn￿tIon with the examlnation to which
attentlon Should be drawn In thls report In order to enable a proper undgr8tandlng of the accounts to be roached.
This report is
(Account8 an
Trustee8 tho
purpose. T
company a
ade solely to tha companys Trustees, as a body, in accordance with Part 4 of the Chantles
Reports) Regulation8 2008. My V￿rk has been undertaken 80 that I mlghl state to the companV8
matlers l am requlred to state to them in an Ind•p8ndent Examinerfs Report and for no other
fullest e
nt pemiltted by law, I do not accept or assume respon8ibilty to anyone olh•r than the
e compan
s Trustees as a body, for my work or for this report.
Soned:
David Co
Dated: 8 Septembar 2025
FCCA
Colled
Chart
rtif
untants
Page11

LUTON FRIENDSHIP HOMECARERS
(A Company Llmlted by Guarantse)
STATEMENT OF FINANCIAL ACTIVrnES (INCORPORATING INCOME AND EXPENDITURE ACCOUNT)
FOR THE YEAR ENDED 31 MARCH 2025
Unrestricted
funds
2025
Total
funds
2025
Total
funds
2024
Income from:
Charitable activities
Investrnents
663268
7,228
663,268
7,228
799.973
6.387
Total Incomè
670,486
$70.486
806.360
Expendtture on:
Charitable actiwties
other expenditure
563.710
$63,710
797,666
Total expendlturn
564.210
564.210
797.666
Net movement In funds
6276
6.276
8,694
Reconclllatlon of funds:
Total funds brought forward
Net movemenl in funds
608.698
6.276
608.698
6,276
&694
Total funds carrlod foThYard
614,974
614.974
608,698
The Statement of FinarKial ktiVit￿ includes all gains and kjsses recognised in the year.
The notes on pages 15 to 21 fom part of these firrancial statements.
Page 12

LUTON FRIENDSHIP HOMECARERS
(A Company Llmit8d by Guarantee)
REGISTERED NUMBER: 3973439
BALANCE SHEET
AS AT 31 MARCH 2025
2025
2024
Note
Flxed assets
Tanglble asseis
151220
151,527
151220
151.527
Current assets
Debtors
Cash at bank and in hand
10
24.153
482,587
89, 527
411,799
506.740
501,326
Creditors: amounts falling due within one
year
11
(42,986)
(44, 155)
Not currnnt assets
463,764
457, 171
Total assets less current Ilabllltles
614.974
608,698
Net assets excludlng p•nslon asset
614.974
608.698
Total net assets
614,974
608, 698
Charlty funds
Restricled funds
Unrestricled funds
614,974
608.698
Total funds
614.974
608, 698
Page 13

LUTON FRIENDSHIP HOMECARERS
(A Company Llmlted by Guarantse)
REGISTERED NUMBER: 3973439
BALANCE SHEET (CONTINUED)
AS AT 31 MARCH 2025
The company was entiiled to exemption from audit under section 477 of the Companies Act 2006.
The members have not required the company to obt8ln an audit for the year in question in accordance wlth
sectlon 476 of Companies Act 2006.
The Trustees acknowledge theSr responsibilities for complying with the requirements of the Act wlth respect to
accounting records and preparation of financial ststements.
The financial statements have been prepared in accordance wilh the provisions applicable to ents'ties subject to
the small companies regime.
The financial statements Wefe approved and authorised for issue by the Trustees on 08 Sepiember 2025 and
signed on thelr behalf by..
Pastor Itamar James
(Chair of Trustees)
The notes on pages 15 to 21 form part of these financial statements.
Page 14

LUTON FRIENDSHIP HOMECARERS
IA Company Limited by Guafantoo)
NOTES TO THE FINANCIAL STATEMEKrs
FOR THE YEAR ENDED 31 MARCH 2025
Genernl Infomiatlon
Lulon Friendshlp Homecarers is registered as a charitable company limsted by guarantee. registration
number 3973439. The registered address is 92 Hasiings Stree( Luton, Bedfordshire, LU15BH.
A¢countlng polkles
11 Ba8ls of prnparntlon of financlal 8L*•m•nts
The financlal statements have been prepared In accordance wlih the Charlties SORP {FRS 102) -
Accounting and Reporting by Charities.. Statement of Recommended Praciice applicablg to charitie8
preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK
and Republic of Ireland (FRS 102) {effectiknp 1 January 2015). the Financial Reporting Standard
applicablè in the UK and Republic of Ireland (FRS 102) and the Companies Act 2006.
Luton Frlendshlp Homacafer8 meets Ihe definitlon of a public benefft entlty under FRS 102. As8et8
and Ilabilllles are initially recogni8ed at historkal co8t or tran8actk)n value unle88 Otherwise stat•d In
the relevant 8¢countlng polky.
12 Incom•
All income 58 recognised ¢xce the company has entiknent to the Incomo, it is probabl• that the
1ft￿me wlll be rocelved and the amount of Income rxelvable can ￿ measured rellabty.
Inwne tax recoverable in relatlon to inveslment Income 18 r8¢ognlBed at the tlma the Investment
income 13 receivable.
13 Exp•ndltur•
Expendilure is re￿gnIsed once there is a legal or con8lruclive obligation to transfer economlc benofbt
to a third paty. it ts probable that a transfer of economic b•nefrt5 %MII be required in settlemenl and
the amounl of the obligation can be measured reliably. Expenditure is classified by actiwty. The costs
of each activity are made up of the total of direct costs and shared costs, including support costs
involved in undertaking each activity. Direct costs attributabb to a singl8 activity are allocaled directly
lo that activity. Shared costs which contribute to more than on8 activity and support costs which are
not attn'butable to a Sirvj￿ activity are apportioned between those activities on a basis consistent with
the use of resources. Cenlral 8tsff costs are al￿ated on the ba818 of Ilm8 Spent. and depreclatlon
charg88 allocated ¢)n the pthon of Ihe a8881'8 Usg.
Expenditure on tharilable activities is incurred on directly undertaking the activities which further the
companls obJ'Ktives, as well as any associated 8UPPQrt costs.
All experKliture is Induslve of irrecoverable VAT.
2A Interest r¢¢elvable
Interest funds held on deposil is included when receivable and the amount can be measured
reliably by the company, this is nOM￿llY upon notification of the #tterest paKI or payable by the
institution with wh¢xn the funds are deposited.
Page 15

LUTON FRIENDSHIP HOMECARERS
(A Company Llmited by Guarantse)
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
Accountlng pollclo8 {contlnued)
2.5 Tanglble fIX￿ assets and dfrprnclatlon
Tangible fixed assets costing £1000 or more are capitallsed and recognised when futuro economlc
benefits are probable and the cost or value of the asset be measured reliably.
Tangible fixed assets are initially recognised at cosl. After recognition, under the Cost model, tangible
fixed assets are measured at cost less accumulated depreciation and any accumulated impairment
losses. All costs incurred to bring a tangible fLxed asset into its intended working condition should be
included in the measurement of cost.
Depreciation is charged so as to allocate the cost of tangible fixed assets less Iheir residual value
over Iheir estimated useful lives.
Depreciation is provided on the following bases:
- 250/0 reduGing balance
25°/ty reducing balance
25% reducing balance
250/0 reducing balance
Plant and machinery
Motor vehicles
Office equipment
Computer equipment
16 Debtors
Trade and other debtors are recognlsed at the settlement amount after any trade discount offered.
Prepayments are valued at the amount prepaid net of any trade discounts due.
2.7 Cash at bank and In hand
Cash at bank and in hand Includes cash and short-tenn highly r￿Uld investments wllh a short maturity
of three months or18s$ from the date of acquisition or opening of the deposit or similar account.
2.8 Llabllltles and provlslons
Liabilities are recogni5ed when Ihere is an obligation at the Balance Sheet date as a result of a past
event. it is probable that a transfer of economic ber)eflt will be required in settlement. and the amount
of the settlement can be estlmated reliably.
Llabilities are recognised at the arnount that the company anticipates It will pay to settle the debt or
the amount it has received as advanced payments for the goods or servi￿$ it must provide.
Provisions are measured at the best estimate of the amounts r4uired to settle the obligation. Where
the effect of the tlme value of money is material. the provlslon Is based on the present value of I1￿8e
amounts. discounted at the pr&tax dlscount rate that refiects the risks specifK to the liability. The
unwinding of the discount is recognised in the Statement of Flnancial Activliies as a finance cost.
19 Flnan¢lal Instruments
The company only has financial assets and financial liabilities of a kind that qualfy as basic financial
instruments. Basic financlal instruments are initially recognised at transaction value and subsequently
measured at their settlement value with the exception of bank loans whlch are subsequent
measured at amortised Cost uslng the effective interest method.
Page 16

LUTON FRIENDSHIP HOMECARERS
(A Company Limited by Guarantee
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 PIARCH 2025
Accountlng pollcles {contlnued)
110 Fund accountlng
General funds are unrestricted funds which are available for use at the discretion of the Trustees in
furtherance of the general objectives of the company and which have not been designated for other
purposes.
Designated fvnd8 comprise unrestricled funds that have been Set aside by the Trustees for particulaf
purposes. The aim and use of each designated fund is set out in the notes to the financial
statements.
Investrnent in¢orn¢, gains and losses are allocated to the appropriate fund.
Income from charltable actfvltles
Unrestricted
ftsnds
2025
Total
funds
2025
Total
funds
2024
Income from charitable actNftles - Care for elderly and
housebound
563,258
563.258
799.973
Invo8tment Income
Unrostrfcted
funds
2025
Total
funds
2026
Total
funds
2024
Interest received
7.228
7,228
6,387
Page 17

LUTON FRIENDSHIP HOMECARERS
(A Company Umlted by Guarantse)
NOTES TO THE FINANCIAL STATEMEKrs
FOR THE YEAR ENDED 31 MARCH 2025
Anatysls of expendituyft C￿ charltable actlvltles
Summary by fund type
Unrestricted
funds
2025
Total
202S
Total
2024
Staff salaries
Other staff costs
Employerfs Nl and pension contributK•n$
Care cover arKI c¢)ntractor fees
Office supplies and services
Insurance
Depreciation
Accountancy and auditing
Premises expenses
445.245
12,295
40.696
37.435
7.956
2.984
445,245
12,295
40,696
37N35
7,956
2,984
306
1,954
14.839
618.291
37,268
59,336
61,516
15.302
4.343
943
3,037
(2, 370)
14,839
563,710
563,710
797, 666
Total 2024
797,666
797,666
Other exponditurn
Unrestrfcted
funds
2025
Total
funds
2025
Total
funds
2024
Donations pay*le to other Char￿e8
500
Page 18

LUTON FRIENDSHIP HOPIIECARERS
(A Company Llmlted by Guarantee)
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
Analysls of expendlture by actlvitles
Activities
undertaken
directly
2025
Support
costs
2025
Total
funds
2025
Total
funds
2024
staff salaries
other staff costs
Employefs Nl and pension contributions
Care cover and contractor fees
Office 8upplies and seNices
Insurance
DeprKiation
Accountsncy and auditing
Premises expenses
445,245
12.295
40,696
37.435
445.245
12,296
40,696
37,435
7,956
2,984
306
1,954
14,839
618,291
37.268
59.336
61,516
15,302
4,343
7,956
2,984
1,954
14,839
3.037
(2, 370)
538.655
25.055
563,710
797, 666
Total 2024
780. 754
16,912
797,666
Trustoes. remuneratlon and oxpenses
Durlng the year. one or more Trustees has been paid remuneratlon or has received other benefits from
the company. It wa8 agreed at a board meeting, at which he was not present, that Mr McNeil would be
pald remuneration for hls seThices. The value of Trustees, remuneration and other benef6ts was as
follows..
2025
2024
Nigel McNeil
25.307
26.816
During the year erxlgd 31 March 2025, no Trustee expenses have been incurred (2024 - £NIU.
Page 19

LUTON FRIENDSHIP HOMECARERS
(A Company Umlt•d by Guarantse)
NOTES TO THE FINANCIAL sTATEME￿rs
FOR THE YEAR ENDED 31 MARCH 2025
Tanglble flxed assets
Freehold
Plant ond
property machlnery
Motor
vehlcles
Total
Cost or valuatlon
At l April 2024
160.000
21,288
173,288
At 31 March 2025
150.000
21,288
1000
173,288
Depreclatlon
At 1 April 2024
Charg8 for the year
21,041
720
21.761
306
At 31 March 2025
21.091
976
22.067
Net book value
At 31 March 2QS
150.IJOO
197
1,024
151,221
At 31 March 2024
247
1.280
151,527
Based on advice from bcal Estate Agents. the Trustees have fomied the opinbn that the freehold
propety at 92 Hastings Street has a market value of £375.000.
10. Debtors
2025
2024
Due wlthin one yèar
Trade debtors
Other debtors
Prepayments and accrued IM)me
17,592
1,803
4,758
84.698
4. 739
24,153
89.527
Page 20

LUTON FRIENDSHIP HOMECARERS
(A Company Limited by Guarantso)
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
11. Credltors: Amounts fa115ng due wlthSn one yoar
2025
2024
Trade creditors
Other taxation and social security
Accruals and deferred income
2,133
12.327
28.526
2.820
15,214
26,121
42,986
44, 155
12. Summary of funds
Summary of funds - current year
Balance at
31 March
2025
Balance at 1
April 2024
Transfers
Inlout
Income Expondfturn
Designated funds
General funds
33,590
575,108
1,024
11,024)
34,614
580.360
570A86
(564,210)
608,698
570,486
(564.210)
614,974
Summary of funds - prlor year
Balance 81
31 March
2ff24
Balance al
l Apnl 2023
Transfers
in/out
Designated fund8
General funds
37.697
562.307
1.610
(1.610)
39.307
569.390
806.359
(797.666)
8￿.(X?4 806.359
(797.666)
6Q8,697
13. Related party transactlons
The company has not entered into any relaied party transaction during the year. nor are there any
outstanding balances owing beiween relaled par￿5 and the company at 31 March 2025.
Page 21