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2025-03-31-accounts

REGIS￿ERED COMPAt4Y NU￿BER. 3810948 {England and Walas) REGISTEBID CHARITY NUM8ER: 1080666 ort 0£ tha TtU8tee8 and Audited Financial Statement8 for the Y8ar Endod 31 Mateh 2025 Mushkil Aasaan Limi ted (Ac an mited Guarantee> laJtt Ft CbaItaIed 11 EIIErton Road StrT20

Muahkil Aa3aan Limited limitad arantea) Contants OE the2 Financial Statement3 £or tho Year Ended 31 March 2025 Page Ref erence and 3¥dTrunistratlve Details Strategic Report Report of the Trustees 6 to.L5 Report af the Independent Auditor 16 to 18 statement c>f Flnancial Activitles 19 Balance Sheet 20 Cash Flow Statement 21 Note8 to the Cash Flow Statement 22 Notes to the Financial Statements 23 to 30

Mu3hkil Aa8aan Linited Acom an limiEad b uarantea) R•f•tanc& and Admin&stratlvÈ Detail for tha Year Knded 31 Ifjarch 2025 TRUSTEES Mr?. Shaheen Farhat Mrs. Habib Lateef Mr8. Raf eeq Deen COblPANY SECRETARY Mrs. Naseem Aboobaker REGISTERED OFFICK 220-222 Upper Tooting Road London SW17 7EW REGISTERED COMPANY NUMBER 3810948 IEngland and Wales) BEGISTERED CHARITY NUMBER 108 066 6 It4DEPENDKNT AUDITOR Nasir E4ahmud FCA Chartered Accountant 11 Ellerton Road West Wlrnbledon sw20 OER

blushkll Aaaaan Limited (Aco an limited uarantea 8ttate icRa ort fot thè Year Endad 31 Marah 2025 The trustees present thelr strategic report for the year eDded 31 March 2025 RIVIEW OF BUSINE88 Mu8hkil Aa3aan is a Charity that was establlshed in tELe early nLneties to Support the need8 c)f the local cornmunity acros8 cultural, faith, linguistic and ethnic boundaries. The Organisation ernbraces and outreaches to all diversltles of relLgion and culture and is commLtted to serving the conununity with equal access to all, regardless 0£ gender, race religion, social class or disability. We have contlnued to work hard to creating sustainable 8ucce8s and continue to develop and ￿tprove. Community Is everything that the organlsation stands for and our values remaLn at the heart of having a positive impact on Society. TD llLeet demand and address inequalities in n￿InStrearn services there has been an outburst of added SerYice8 in the year with tho clarltyi vision and leadership of the senior team. TELe core service r￿￿ainS the conutL185ioned Domiciliary Care and NEIS End of Life Care. 120,000 hours of Homecare were provided In the year. Further to Tenderlng proces8 we have been awarded a contract with Lambeth Council, for the delivery of Adult Neighbourhood HollLe Care Lot 9. We have also been awarded the Tender Appllcatlon for Children Services in Wandsworth at 92*. Thi8 enables us in rernaining a Specialist Service to LaThbeth and Wandsworth Children Services in eeting their cultural, linguistlc and faith needs. The recruitJtLent challenges have been ea8ed by being able to sponsor over 20 Skilled Workers under the International Visa Scheme, wtLich has provided a much- needed boost to meet the needs of Service Users and an organisational security over a flve-year peried. We continue to work with EllLployrnent Offices in training and recruiting local workforce to enhance the economy and create erAploymènt. For our Hornecare Service there is an illLprovernent plan in place to transition to a rnore robust Digital Care Planning System with the functionallty of people and thelr relatives to monitor the care that is delivered in real-tirne. There is ore collaborative working in partnershlp with Health and Soclal Care Services in advocating for the support needs of Service Users. Thè Service Level Agreement wlth Wandsworth Council in providing Advice and Advocacyi Counsellingi and Ciisis InterverLtion Preventative ServlcÈ8 re￿ainS very much in demand and is always oversubscribed. Across a spectrum 0£ very complex and unmet needs, our early interventionist practice model of assessment and support reduces the call later to costller statutory services. CAML (Citizen Bldvice Merton and Lambethl Service ren￿InS imperative in supporting clients with Cost-of-Living Support in relation to homelessness, housing issues debt management, welf are right8 and disability entitlements advice ancl form-f illing and f olLow-up8'. This year we were privileged. to be elected as an @rnbedded Community Provider by Lhe London-wide PROPEL Project. This entai18 2 members of the Charity's Staff being trained by Wandsworth Citizens Advice Bureau as qualified Advice Workers to provide the Service in-house. Mushkll J¥asaan is also now registered as an official CoL￿unItY Space in the Borough of trlandsworth. Trlith the Cost-of-Living Funding free healthy mea18 are prepared in-house and provided at our Mehfil Trlomen Group and a mueh-needed Saturday Social for isolated meni and a Mothers Group with Children. These groups are further @nhanced with activities such Exercise and Falls Prevention, Enable Arts, Parenting Support, Cultural Events and Activities.

bIu8hkil 21asaan Limited (A com an limited uarantee strate icRe ort aonEinued £ot tha Yaar Rndad 31 March 2025 Children'8 Holiday Sche￿e8 sponsorecl by the Dfe HBIF prograrnme also remain special feature throughout the year. It gives us great pléa8ure to weloorne children and thelr familles, especlally those with Special bleeds who would not norrnally venture out. As part of the EMHIP IEthnLc [￿JiThOrItl￿s and Health InequalLties Partnership) program, our ground floor was renovated to establish a 8econd HUB facility through the South West London Mental Health Trust. It is an excltLng time for MushkLI Aasaan for it to come to realisation after decadeE 0£ effort and determinatLon to address iVJental Health bjeeds of the Community. There has been a surge of activities and workshops focussing Dn mental well- being which have facllitated in de-stigmatization and people being able to come to an open house facility and be able to address their concerns in their own languages with cultural and falth sensitivities. Collaborations with vatious statutory and voluntary organisations have enhanced greater understanding of Cornmunity Mental Health needs on marly aspects such as Sickle Cell and Thala38aettLIa, Dèmentia and Alzheimers, Macmillan Cancer Services Depresslon and Anxietyi Bone Health and Well-Beingi Nental Health and Islam, Posltive Parentingi and a Relatlonship Serie8. Mushkil Aasaan also secured a contract wlth the SWL Mental Health Service for Peer Support, eTrploying two Pèer Support Iqorkers to handle daily intake for clients ref erred by the Trust for appropriate mental health cllnically diagno8ed mental health condition3. support for North Drive proposed development of Supported Housing for the Seniors finally made it to Plannlng Committee after much frustration and delayi whi18t also excltement. Planning per￿Ls810n was finally granted with an S106 agreernent. We are confident that it WILI bring a greater quality of life for our seniors in thè Cornmunity who need to downsize fro]TL their current accomrnodation, while freeing up much needed family housing for those in need. In particular, it will provide greater autonomy while securing for them their aspirations and arnbitions in their retireLTLent years. Its planned landscaped gardens Space wlll further enhance their quality of life amongst an intergenerational atmosphere. Investor In People note8 that "there is a considerable commitment to leading peoplé as effectively as POSSLble and there 18 a high level of trust in the leaders which is mpre88ive . There passion and pride from people about working for Nushkil Aasaan and ELOW much people enjoy their role, feel trusted and find the work interesting Care Quality Commlssion notes that "The Provider understood theLr regulatory responsibilitie8 and submitted statutory notifications to the CQC as requirèd. They are engaging and involve people u8ing the Service fully considering their equality characteristics. There is continuous learning and Improving care and 8yStems are in place to gather feedback and hear the view8 of people, relatives, and carers. Ori@ relative said, "They listen to my concerns and feelings. They acknowledge then and take appropriate action.

MuBhkil Aasaan Limited (A 0¢) lil￿t￿a b uarautee Strata ic rt continued for tha Yèar Endad 31 March 2025 PRINCIPAL RISKS AND UNCERTAINTIES The annual grant of £51.467 froTtL the Wandsworth Council caters for the over- subscribed Service Level Agreement. Spot-Purchase of our Specialist Domiciliary Services is the Charity's main source Of income. The Trustees are conscious of the reliance on the grant arLd tentatlve spot- pllrchased DoThiciliary Care IncoThe and the importance to reduce dependency through sustainable and creative initiatives, control costs within n￿de19 of best value. whlle increa8Lng revenue and The urLIt cost has re]nained considerably reduced to remain competitive in the rnarket posltion. Adherence to regulatory requirements and challengès of Cost of Living and newer employrnent laws have resulted in a reduction in earned income to break-even point and raises credible concerns for costings of all sub8idi8ed services and future d&velopllLent visions. As with all entities, no> future Is assured and an element of risk looms over the future of the Charity. The economic cllrnate and changing patterns 0£ dellvery has its own impact on Social Services COLnnissionlng. In comparlson to last year there haB been a 8UStained level of income generated through the Bpot-purchasing of Domlciliary Care. However increas ed governance costs such as requirements coc GDPR, Digital Transf OfllLation, irnpact on irlcorne levels to break-even point. PPE and Staffing costs greatly FUTtJRE PROSPECTS Poaaibla Futura Opporttsnities The Charity's. future dir@ction and existing sustainability is influenced by its grant funding and spot-purcha8e COTmissioning. Current 8trateglc planning explr)res a range of approaches encompassing better outcomes for our Service users and carer8 as 8et out in our vision and values. ith our venture into surrounding borough8 to provide these Truch-needed services. To develop an End-of-Llfe Care Service Croydon whilst promotLng Carework as viable profession and providing appropriate training. renewed NHS AQP Pan London Provider Status there is scope to To remain aLert on newer opportunities such as the Government Agenda on Integrated Services and opportunities in Children Services. Fo co-produce culturally sensitive Psychological Services and Prograrnmes of Health and Wellbeing In Co-production wlth Wandsworth Community £mpowerfflent Network and statuLory services. To develop an IntergeneraLional Supported Rousing Scheme Pro j ect and Conllnunity Garden at our site. The very initial proce8s and hard work for th&s venture in a conservation area has finally materialised with Planning permission being granted wittL an S106 agreement. Our intergenerational purpose-built proj ect renLain3 a work in progress. planned

Mushkil Aasaan Limited Acom an limitèd uaraneee) strate icR• ort aontlnued eor the Year Kndèd 31 March 2025 Plans are currently in place for Ihe Charity to forrnalise as a registered Social Rousing Provideri a much requested and an unrnet need for our eldèrly who are deslring to downBizing. Also, stated preference to reBidential care, recalling what happened in the pandemic to tCLany of the elderly in care home8. Our planned intergenerational purpose-built pro J ect rellLains a work In progress. his report was approved by the Board on Its behalf by sLgned on DJlrs. Shaheen Farhat Trustee

bSu¥hkil Aa¥aan LiThited IA com an limiLad b uarantaa ort of the Trustees eor the Year Knded 31 b1aroh 2025 • The trustees who are also directors of blushkil Aasaan Liloited for the purposes of the Companies Act 2006, present their report with the financial statejnents of the charity for the year ended 31 March 2025. The trustees have adopted the provisions of Accounting and Reporting by Charities: Statement of ReCO￿￿ended Practice appllcable to Charities preparlng their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland {FRS 1021 (effective l January 20151 Governing document The charity is controlled by its governing docuraent, a deed of trust, and Constitutes a limlted eornpanyi limited by guarantee, as defined by the Companies Act 2006. Mushkil Aasaan is a Registered Charity (No IOB06661 and a Conypany Limited by Guarantee (No 38109481 Its objectives are expre88ed in the MertLorandum of Assoclatlon. Its Trustees are supported by a Board of ManagellLent arLd two Patrons. The Trustees have had regard to the Charity Colllllli88ion's guidance on public benef it. The Trustees, who are also Directors for the purposès of Company Law and who served during the year and up to the date of this report are set out on page l. All Trustees and Directors collectively monitor and ensure delivery 0£ itB charitable obj ectives and 3trategic direotir)n, while upholdlng the Charity, value8. They have responslbillty f or ensuring good practice, ef f ective governance and management accurate and transparent f inancial management and reporting. Furthermore, they ensure that the Charity COLrtplies with relevant laws and requirernents of regulatory bodles, such as Care Quality Commission and NHS. They desire that Mushkil Aaaaan rettLains Successful and can continue to serve its diverse community as intended. The priorlty of our organisation rernalns, to seek to recruit and appoint new board fflembers / trustees while expanding the skill bank of our organisation through forrnal training reLevant to the Charity needs with clear procedures on roles and responsibilities as trustèes. Kay [￿J•c￿ve6 of tha Charity ara: To provide care, support, education and training £or individuals and familieb and their carers To provide support to people affected by povertyi SLckneEs, farnily breakdown and social exclusion. To develop the capacity and skills of membeis of sociaLly and/or poor corn]uunities to help ident-ify and rneet their needs and enable then to participate mc)ra fiil.l_y in society. To support people in accesslng legal advice and otFL@r professionaL advice and support. To provide a Service responsive to assessed needs with equal access to all, regardless of sex, racei incomei social class or otELer socio- denographic f actors. The Charlty's future direction and exist.ing sustainability is influenced by its grant f undiLig and spot-purcELase colltThi5sioning. Curren't strategic planning explores a range 0£ approaches encornpas8ing better outcomes for our Service users and carers as Bet out in our vision and values.

Muahkil Aa8aan Limited {A com an limited b uarante8 ort 0£ tho Trustaes contlnued for tha Yoar Ended 31 blarch 2025 With our NHS AQP Pan London Provld@r Statu8 there is scope to venture into surrounding boroughs to provide the8e much-neèded setvices. To develop an End- of-Lif e Care Service in Croydon whi18t promotirLg Care work as viable professlDn and providing appropriate training. To remain alert on newer opportunities such as the Government Agenda on Integrated Services. To co-produce culturally sensitive Psychological Services and Frograms of Health and Wellbeing in Co-production with Wandsworth Community Empowerment Network and statutory services. To develop an Interqenerational Supported Housing Scherne Project and Ccimmunity Garden at our site. The very initial proces3 and hard work for this venture in a con8ervatlon area has f inally materlalised with Planning permission being granted with an S106 agreement. plans aro currently in place for the Charity to formallze as a registered Social Housing Provider, a much rèquested and an unrftet need for our elderly who are desiring to downsizing. ALSO, a stated preference to residential carei recalling what happened In the pandemlc to many of the elderly in Care homes. Our planned intergeneratlonal purpo8e-built proj ect rernalns a work in progre8S. R*sk As¥g93llLent The annual grant of £51,467 from the Iqandsworth Council caters for the over- subscribed Service Leyel AgreeNLent. Spot-purchase of our SpecialL8t DoLTLiciliary Services is the Charlty's ]nain source 0£ incorne. The Trustees are conscious of the reliance on the grant and tentative spot- purchased Do￿LICi11arY Care income and the irnportance to reduce dependency t-hrough sustainable anol creative initiatives, while increasing revenue and control cost8 within models of best value. The unit cost has remalned considerably reduced to remain cornpetitive in the rnarket posltion. Adherence to iegulatory requirements and challenges of Cost of Living and newer Employment laws have resulted in a reduction in earned income to break-even point and raise8 credible concerns for costings of all subsidized Services and future development vlsLons. AS with all entities, no future L S assured and an eleAtLent of risk looms over the future of the Charity. The economic cllmate and changing patterns Df delivery has its own impact on Social Services comTtiL58ioning with the added impact of Covid 19. In comparison to last year there has been a sustained Level of income generated through the spot- purchasing of Domiciliary Care.

Mushkil Aasaan Limited (A corn an limited b uarantea) Ra ort of the Trustaas continued for the Yaar Endéd 31 March 2025 Financial performanc e and resilience Ensure s tandard accountancy procedures are followed and accounts managed on a regular basis Protecting the Charity, s assets Ensure infOr￿atIOn relating to assets are up to date and reviews take place regularly Poor data integrity and governance including IGDPRI ReguLatory and Reputation aL risks Ensure data processing is carried out according to statuary requirerrLents along with regular audits Ensure all compliance standards are known and regular audits take place during the year, especially CQC staf f Wellbeing Ensure regular 121s are held with aLL staff by line managers and appropriate policies are in pLace for training and development Raserves Policy In view of the risks identified. the Trustees consider it prudent to hold unrestricted free reserves to cover approxirnately 6 Nonths running costs. For the year ended, this arnounted to approximately over £500, 000. Any additional unrestricted free Ee5erves have been designated for an identified Supported HousitLg Project and to enhance the existing services provided as and when deemed necessaryi estimated cost to this project is over £5m. Ob jectives and activitie¥ and Achievements and parf¢tmance We remain passionate about our work and support to the families and cornmunities we serve. Our success lies in the ethos of OUE COITIITiLtment to address Un￿et needs WLth a holistic ￿Lodel of support that promotes best value. We involve our Service Users in co-creating ever-increasing shared activities that enhance their overaLI wellbeing and lifestyle choices. More than 120,540 hours of Domiciliary Care were provided throughout the year which provide a quality of Life to those in need of culturally sensitive care and dignity at times of end of life without being dependent on famiLy/carers. Furthermore, our DorAiciliary Care Services empower the elderly to remain in their hO￿LeS and reduce the de￿andS on hospitalisation and other statutory health and social care services. Oui PLVOtal Counsellingi Casework and Advocacy Services remain over-subscribed from across the Statutory and Voluntary sector, along with self-referraLs. This

Mushkil Aasaan Limited an limited uarant•é Re rt 0£ tha Yru$tee8 continued for tho Year Endad 31 March 2025 unique and holistic mL)del of multiple Therapeutic and Counselllng teckLniques offers management of crises and emotional dlstress. It alms to explorei enhance, and promote the inner strengths and resources of the individual towards greater well-beingi personal ernpowerrnent, and f ocll$. This can further involve Crisis Interventlon. and FaTrily Mediation and Conciliation, Practical Support and intense Casework in countering dornestic violence, f amily breakdowni homelessness, child protection, elder abusei racial harassment, discrimination, and iJDmigratlQn Issues. Added value to this is our new Citizens Advlce Servlce supporting cllent8 Wlth Cost-of -LLVLng Support in relation to homeles8ness housing issues, debt rrLanagement, welf are rlghts and disability entitlements advlce and forrn-f IILing and follow-ups. This year we were privileged to be eLected as an embedded ComThLunity ProvLder by the London-wid@ PROPEL Project. TtrLls entails 2 meLMbers of the Charity's staff being trained by Wandsworth Citizens Advice Bureau as qualified Advice Workers. Mushkil Aasaan aLso secured a contract with the STrIL Mental Health Service for 2 Peer Support NDrkers. This role underlines our commitment to providing mental wéllness services that respect cultural and falth-based contexts. 62 Referrals were dealt with In the first year with soJtLe very positive outcomes for some of the Servlce User8. As part of the niMHIP (Ethnic Minorities and Health Inequalities Partner8hipl program, our ground floor wa8 renovated to establish a second HUB tacllity through the South West London NerLtal Health Trust. The Actlvlties Coordinator and Dqental Wellbeing Manager have now boen recruited to 3upport thls initiative. A robust prograrnme of activities, workshops, events and serninars take place every week with a footfall of over 500 Users per sqeek for all activities and events. A range of Support Groups Instigated by the imperative needs of the diverse Communities giv@ thè Centre a real sense of vlbrancy and value throughout the week, for whole range activities including f arnily and community celebrations, discussions, and debate across range of organlsations and tOPLCS. Our &lderly Women's Weekly Support Group Gontinues and is a popular actLVlty at our Centre. 2¥part froryL a weekly lunch together which Incorporates well-wornen serninars and fitness activities it further help8 to promote their overall well- being when they volce their concerns and a voice on social L8sues. This year tELiS Group was further enhanced with Arts Therapy with Enable Artsi culminatlng to the preparatiotL of a welL-reoeived exhibition at Trlandsworth Cultute South Asian Heritage Eivent. Bl group of young professional women and working n￿ther8 continue to meet at the Centre on Monday evenlngs, WLth a focus on Belf-support. It remains an important forum for heLping them gain greater confidence and understanding of positive parenting through their shared expèriences of their growing children, s needs. Supported by tATandsworth Council and St Georges Hospltal our Falls Prevention service has been Lnvaluable in providing an exercise class with regular assessments and reviews from a vislting Physiotherapist. It al80 provides platfarm for socialising and cornbating Isolation a relaxing atmosphere with cultural needs rèspected. Mushkil Aasaan 18 a180 now registered as an official CortmuniLy Spacè in the Borough of Trlandsworth. With the Cost-of-Living Fundlng free healthy rneals are prepared in-house and provided at our Mehfil Nomen Group and a much-needed

b￿Ahkil Aasaan Limited IA corn an uarantee) ott 0£ tha Trustea8 aontlnued for thé Yaar Ended 31 March 2025 Saturday Social for Isolat@d men, and a Mothers Group with Children. The year corrttTrenced on a positive note with a very successful Ramaclan and Easter Playscheme for Children and their fallLilies under the Activities and Food Prograrome IHAFI DFE f unded Roliday The aim of the prograllune was to provide free stimulating activities and promote nutritLOUS meals to children In a Covid Eafe environment. DlJushkil Biasaan's programme has been well received and appraised by the Local Authorlty. This has now b@come a common feature the year with an Easteri 8uTomer and Nlnter playscheme moying onto another seasonal year. It gives us great pleasure to welcome children and their families, especially those wlth Special Needs who would not normally venture out. The Zakia centre women's support group activities have been on hold for some time due the need f or required major repairs and Nursery provider 8urrenderlng the lease. Both were also affected by the progression of covid, while we have maintained providing accommodation and support to women who have experienced domes'Èlc abuse. We are alBO in discussions with other providers, who are con8idering joint working partnershlp funding activities, in llLental health support. North Drive proposèd devÈlopllLent of Supported Housing for the Seniors finally ade Lt to Planning Co￿￿(LIttee aftar much £rustration and delayi whilst also exciteThetLt. Planning Permission was Einally granted with an S106 agreement. This was by far a Thajor actLievement after years of persistence in attaining approval. We are confident that it will bring a greater quality of Ilfe for our Seniors in the Community who need to downsize frorn their current accon￿￿OdatLOn, while freeing up much needed family hou8iTrg for those in need. In particular, it will provide greater autonomy while securing for them thelr aspirations and an￿￿tionS in thelr retirement years. Its planned landscaped gaidens space will further enhance their quality of life amongst an intergenerational atULosphere. J4s ever, rnuch of our accoll￿11$hMent5 this year could not have been achieved without the continued dedicationA and conllMtItLent of our Careworkersl Volunteer8, Trustees, Management Board and Office-Ba8ed Support Tean and the Emhip Team. The daily complexities and challenges of coordinating an effective ongoing development ProjecL such as Mushkil Aasaan refflains for the most part in the hands of NaseeLll Aboobaker our Project Director and Bernadette Khan our Consultant Soclal Worker, and Nasreen Seedat our Care Co-ordinator, aLI of whorn work tirelessly beyond the call of duty for the CollutLunities we 8erve. IIP llDtes that 'Mushkil Aasaan has a very frlendlyi Posltive culture and people throughout the organisation. enjoy working there ancl appear to be loyal and dedicated, Su8tainabilityi Soeial Responsibility and Public Impaat MushkiL Aasaan stands as a beacon of social re8pon8ibilityy guided by an unwavering COfDmitrnent to equityi CO][￿ttunItY empowerment, and sustained publlc impact. Our LTLission is to provide exemplary consultaThcy to co-professional8, advocate for rnarginalis@d groups, and ensure thèir perspectives are heard withln statutory services and policy foruttLS. believe that lasting change is achieved through a blend of compasslonate service deliveryi strategic advocacy and a culture of inclusion both within our organisation and in the broader cornrnunity. From our Board of Trustees and dedicated Staff to our volunte@r$ and project ID

Mushkil Aasaan LimiLed Aoom an lunited uaranteel ort of the Trustoes aontinuad fgr tha Year EAdad 31 March 2025 teams. every member of Mushkil Aasaan eTfLbodies the value8 of loyaltyi shared purposer and professional integr&ty. Our approach 18 holistlci COLnbining direct support with efforts to shape Iccal policy and cultivate partnerships that drive sustainable iThpact. A8 we reflect on our achievernents and look ahead to future challenges. our strategic focus rernains clear: to champion the needs of those ost at rlsk of excluslon and to foster an environrnent in whlch all individuals are empowered to thrive. Sèrvice Dalivary and CoJAmunity Raach Central to our organisational ethos is the direct uipact we have on the IIv8s of those we serve. Over the past year, Mushkll Aasaan has delivered more than 120,540 hours of Domiciliary Carei providing culturally sensitlve support that upholds dignityi particularly at times of end-of-life. This service empowers elderly clients to maintain Independence within their own home8, thereby reducing the pre8Bure Dn hospltal and statutory health and social care services. Referrals to our services have contlnued to growi wlth 341 new cases recorded thls year 1112 malei 229 female) Ethnic IBMEI conllnunities. of whlch 95& were from Black and Minority Fhese figures reflect not only the scale of our outreach but our ability to resporLd effectively to the specific needs of dlverse populations. Our coutL8ellingp casework, and advocacy support have played a pivotal roLe in addressing unmet neeols within health and soclal carè, legal, and other prof essional services. With 725 f ace-to-f ace sessions delivered-many requiring iutenslve SuppOrt￿e have been instrumentaL in counterlng f amily breakdown, safeguarding children and the elderlyi and addressing is$ue8 related to domestic violence. Volunteering remains a cornerstone of our impact, reducing isolation, protnoLing well-being and lessening reliance on Statutory services. The Citizen8 Advice Dllerton and Larnbeth Service homelessness, housing ICALiJLI continue to be a Lifeline for those facing insecurityi debt, welf are rights, aad disability entitlementB, havlng supported 239 clients this year with advicè and assistance with forms. Through the London-wide PROPEL Project, Mushkil Aasaan was honoured to be elect@d as an euLbedded Comunity Provider, resulting in two staff members being trained a8 qualified Advice Workers by Wandsworth Citizens 31dvice Bureau. In their first year, they provided 89 epi80des of pro£e8sional advice, further enhancing our community reach and expertise. A new partnership witEL the South West London E4ental Health Service enabled us to employ two Peer Support Workers, reflecting our cortunltment to culturally and faith-sensi"Èive rnental wellness. This initiatlve dealt with 62 referrals in its fir3t yeari yielding signi£icant positive outcomes for service users. The Ethnic Ivjinorities and Health Inequalities Partnership IEMHIPI prograrnme saw the renovation of our ground floor to establish a second HUB facilityi supported by the recruitment of an Activitiès Coordinator and a tVJental WellbÉing Manager. The HUB now hosts a robust prograJLuTre of workshops, events attracting approxinately 500 users each week. and support groups, significant milestone was achieved when planning pernussion was granted for the North Drive Supported Rousln¢J development for seniors. This project, Secured after years OE persistent advocacyt promises to deliver greater autonomy and quality of life for oLder conllnunity mell￿er8 while frèeing up £anily housing for those itl need. Its planrked land8caped gardens and intergenerational ell￿Ody our vision for holistlci Sustalnable colllltLunity living. 8paces li

Mu8hkil Aasaan Limited luiited b uarantee) ort of ￿rUSte&S continued for the Year Knded 31 March 2025 Su8tainability: Re8ource Allocation and Long-Tarm Partner8hip8 Sustainability Is the gulding principle underpinnin(J all our activities. We recognise that meaningf ul impact requires caref ul stewarclship of resources, strategic investment in capacLty-buildingi and the cultivation of enduring partnerships. Our f inancial strategy rooted In transparency and responsibility ensuring that resources are allocated where they will have the most signif icant long-term e£fect. Thls year, our Cou￿ltMent to sustainability was demonstrated through a balanced approach prograr(me funding and development. have priorLtised initiatives that address root cause8 of disadvantage, such housing insecurityr debt, and poor ental health, while also Investing in inf rastructure and staf f development to f uture-proot our services. Our partnerships with statutory bodies, local authorlties, and other volurAtary organi8ations have enabled us to leverage expertise, share best practice, and amplify our collective impact. Notablyi our collaboration with the South West London Mental Health Trust and participation in the PROPEL Pro j ect have expanded our reach and enhanced the quality of our 3ervice of f erings. Looking ahead, Mushkil Aasaan is conThitted tc> strengthening these partnerships, seeking new opportunities for joint workingi and engaging with stakeholders to ensure that our prograrnme8 reNLain responsive to evoLving collllrLunity need8. Social Responsibility.. Targetod PrograrAmas and CoTrJDunity K]opowerment Social responsibility is at the heart of our organisational identity. We deliver targeted prograntmes that address the most pressing challenges faced by our comrnunityi including hoThelessne33, welfare rights, disability entitlements, and mental health. approach is inclusive, empowering individuals to take an active role in their own well-being and that 0£ their familios and neighbours. Our Domiciliary Care Services are tailored to respect cultural and faith-based needs, ensuring that all clients receive dignif led support. Volunteèring opportunities are structured to £oster personal growth, reduce social isolation, and pror(LOte well-being. Training and development remain key priorities, with recent sessions covering topics such as Caro Quality CortUlliS8ion standards, NHS Integrated Care Reform, dementia care, autisrn, epilepsyi infection control, and ond-of-llf e care. Trle al80 Invest in community education and advocacyi equipping individuals wlth the knowledge and skills to navigate cornplex 8ySteffls and access entitlements . Our ef forts in supporting advice work-whether through CANL, PROPEL, or Citizens Advice-ensure that vulnerable clients are not left bohind. The establishment of the new HUB facility serves testament to our COITllllLtment to incLusivityi providing a welcoming space for individuals frorcL all backgrounds engage in activities, access support, and participate in decision-making. Through the North Drive Supported Housing initiatlve, we are redefining senior livingi offoring not only physical accornmodation but also a supportive conllnunity that values autonoThyi intergenerational interaction, and lif Èlong aspirations. L2

Mushkil Aasaan Limited IA com limitod b aranteo) ort of thÉ Trusteas continued for the Year Endéd 31 Maroh 2025 Public Impact: Advocaoyi Policy In£luenoe, and Thture Diraotion8 Mushkil Aasaan's public iTtbpact is realised through relentless advocacyi active policy engagement, and a determination to ensure that the voices of marginalised groups are heard. By participating in advisory panels and policy forums, we highlight unmet needs, inf luence local declsion-makingr and champion social justice. Our irnpact statistics demonstrate not only the breadth of our service delivery but the depth of our engagement with those who 8tancl to benefit rtLOSt. Each hour of care, each referral, and each successful intervention is a step towards a More equitable society. Our arnbition for the future matches tho achievemeDts of the past year. We will continue to inve8t staff development, expand our training prograttLmes, and seek new ways to empower volunteers and communlty members, Our strategic priorities remain clear.. to maintain high-quallty service deliveryi Strengthen our partnerships, and advocate for policies that promote equity and resilience. We are cornmitted to sustainabilLtyi ensuring that our rÈsources are used wisely and that our initiativ88 have a lasting unpact. Our future plans include further expansion of our HUB f acilitiès, the development of additlonal supported houslngi and the introduction of new prograuuNes to addres8 emerglng needs in mental health, di8abilityi and social care. In all Ollr endeavours, we will uphold our values of compassion, pro£essionalism, and inclusivityi Strlving to build a legacy of hope, resilience, and PD8ltive change. A Collective Achievém￿￿ xnd Vision for tha Future The progress outlined in this report LS the result of the unwavering dedieation of our stafE, volunteers, trustees, and partners. Together, w& havo built an organisation that not only delivers vital serYice8 but also stands as a force for systemic change. Mushkil Aasaan's legacy is one of hope and resilience, and our vision for the future is grounded in the belief that every individual deserve8 the opportunity to flourish. As we move forward, we remain steadfast in our commitment to sustainabilityi social responsibilityi and public iNLpact. We invite all stakeholders-charity trustees, partners, and cortLmunity Thernbers-to Join us in this journeyy confident that together we can achieve even greater outoomes for those we serve. Financial review The charity made a net surplus of £313, 909 during the year. At the balance sheet date, total unrestricted funds amounted to £8,843,038 including net revaluation reserve of £876, 600. loyaa involvèmènt Supportingi identifyingi nurturingi and providing the opportunities f or people to be ernpowered and to improve theuLselves is fundamental to the culture 0£ ushkil Aasaan. Most staff are extremely proud of the organisation, their visibility in the communiLy and the support that is given ta the fa￿llieS and communities Ln the area. 13

Mu8hkil Aa8aan Li[￿t6￿ Aco limitgd uarantee) ort of the Trustees continued for the Year Ended 31 Maroh 2025 We operate within a culture which supports collaborative working and strong intra-tearn support. The job shadowingp paired workingr training sessions and the informal weekly VL8lts to the office enable this to take place. In acldition, people are encouraged to discuss their individual needs and to Share and support their team tlletnbers. Career development arrLongst our staff remains an organlsational key objective. The central focus of our recruitment retentlon and practices is protnoting and empowering those who seek such opportunitiès. This manifests itsel£ in continuing to provide Lnclusive employment opportunities Dr rNale and fernale Careworkers and Volunteers . The c>pen and transparent leader8hLP of the office team and senior staff sets a POSLtive tone for aspiring leader3 and manager3 throughout the organisation. There LS considerable amount 0£ training opportunities in thls year including both face face ancl online. Recent ongoing key training requirernent has been related to Care Quality Cornmission and NHS Intograted Care Ref orm Management Levol Advice Lrst f or Cltlzens Advice, PALS Dernentia Assessments, Care Supervision, Autism, Epilepsyi Stoma Care, Cathgter Care, lQJanual Handlingi Infection Control, End of Life, and Care Certificates and Level 2. Cofflpassionate Neighbours, CarelineLive, Advice Pro and ESOL. STATENENT OF TRUSTKIS RKSPONSIBILITIES The trusLees Iwho are also the directors of Mushkil Aa8aan Limitod IA company limitod by guarantee I f or the purposes of company Lawl are responsible for preparing the Report of the Trustee8 ancl the financial gtatements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice) Cornpany Law requires the trustees to prepare financial statements for each financial year which give true and fair view of the situation of the charitable company arld of the incoJtLing resources and application of resources, including the inoome and expenditure, of the charitable company for that period. In preparing those financial statements, the trustees are required to select suitable accounting pollcies and then apply them consistently. Observe the methods and principles in the CharLty SORP to make judgements and estimates that are reasonable and prudent to prepare the financial statements on the going concern basis unless it 18 inappropriate to preSU￿e that the charitable company will continue iti busines8. The trustees are responsLble for keeping proper accounting records which cIL8close with reasonable accuracy at any tirne the financial POSLLion of the charitable CDmpany and to enable thettL to ensure that the financial statements cornply with the Companies Act 2006. They are also responsible for safeguarding the assets of Lhe charitable company and hence for takLng reasonable steps for the prevention and detection of fraud and other irregularities. 14

bsushkil Aasaan Limited IA com an lil￿ted b Ra ort of the Trustees continuad for tho Year Endéd 31 Mareh 2025 In 80 far as the trustee8 are aware, there is no relevant audit information of which the charitable company's auditor 18 unaware; and the trustees have taken all steps that they ought to haye takèn to rnake thetrL8elves aware of any relevant audlt inf orllLation and to e8tablish that the auditor aware of Lhat informatLOn. AUDITOR The audltor, Nasir Wahrnud FCA, will be proposed for re-appointment at the f orthcollung Annual General Dleeting. Report of the trustees, incorporating a Strategic report, the board of trustees, as the cornpany directors, on signed on the boardf8 behalf by: prcived by order of (&°Ifl(lo and Mr8. Shaheen Farhat Trustee 15

0£ the Inde endent Auditor to the Membars of P￿shkil Aasaan Limited (A com an limited b uaranta8 for the Year Ended 31 March 2025 Opinion I have audited the financial statements of Mushkil Aasaan Lirnited IA company lifftited by guarantee) (the ' charitable company, I f or the year ended 31 March 2025 which coffjprise the Statement of Financial ActLVlties, the Balance Sheet, the Cash Flow Statornent and notes to the financial statements, Lncluding a SUTtwftary of slgnificant accounting policies. The financial reporting framework that has been applied in their preparation Is applLcable law and United Kingdon ccounting Standards ItFnited KingdorA Generally Accepted Accounting Practice), including Financial Reporting Standard 102 'The Financial Reporting Standard applicable in the UK and Republic of Irelandl In Try opinion the financial Statements: give a true and fair view of the stat& of the charitable company's a£fairs as at 31 Lvlarch 2025 and of its inconung resources and application of resources, including its incorne and expenditure, for the year then ended,. have been properly prepared in accordance with United KingdorA Generally Accepteol Accounting Practice, LncludLng Financial Reporting Standard 102 ' The FinancLal Reporting Standard applicable in the UK ancl Republic of Ireland,, and have been prepared in accordance with the require￿entS of the Companies Act 2006. Basia f or opinion I conducted my audit in accordance with International Standards on Audlting IUKI IIS2i8 IUKI l and applicable law. DIJY responsibilities under those standards are further described in the Auditor resporLsibilitl88 for the audlt of the financial statements section of my report. I am independent 0£ the charitable company in accordance with the ethical requirements that are relevant to my audit of the financial 3tatement3 in the UK, Including the FRC'S Ethical Standard, and I havo fulfilled my other ethical responsibilities in accordance with thesè requirements. I believe that the audit evidence I have obtained is sufficient and appropriate to provide a basis for my opinion. Conolusions relat￿g to going conce I have nothing to report in respect 0£ the following rTratters in relation to which the ISAS IUKI require me to report to you where: the trustees, usè of the going concern ba31s of accounting in the preparation of the financial statemonts is not appropriate; or the trustees have not disclosed in the £inancial staternent3 any identified aterial uncertainties that may cast significant doubt about the charitable company's ability to continue to adopt the going concern basis of accounting for a period of at least twelve trLonths from the date when the financial statements are authorised for issue, oth8r inforjnation The trustees are responsible for the other information. The other infonnation comprises the information included in the Annual Report, other than the financial statements and my Report of the Independent Auditor thereon. My opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in my report, I do not express any form of assurance conclusion thereon. In connection with my audit of the financial statements, my resporlsibility is to read the other information and, in doing consider whether the other inforThation is materially inconsistent WLth the flnancial statements, or my knowledge obtained in the audit or otherwise app&ars to be naterially rtLiSStated. If I identi£y such material incon813tencies or apparent material misstatements, am required to determine whether there 13 a Lllaterial misstatèment in the financial statements or a material Juisstaternent of the Dther informatlon. If, based on the work I havo per£orrrLed, I conclude that there is a rnaterial 16

Re ort of the Inde endent Auditor to the I￿emberS of Mushkil Aasaan Lxmxted continued (A com limited uarantae) for the Yeat Lndad 31 Maroh 2025 misstatement of this other information, I am required tD report that fact. have nothing to report in this rogard. opinions on other mattsrs praserthad by the Conpanies Aot 2006 In Thy opinion, based on the work undertaken in the course of the audit: the information given in the Report of the Trustees for the financial year for which the financial statements are prepared is conslstent with the financial statements,. and th& Raport of the Trustees has been prepared in accordance with applicable legal requlrements. Mattar8 on wlllch I am reyirad to reptsrt by exception In the light of the kLiowledge and understanding of the charitable company and its environment obtained in the course of the audit, I have not identified aterial misstateuLents in the Report of the Trustees. r have nothing to report in respect of the following Matters wh&re the CorrLpanies Act 2006 requires me to report to you if, in my opinion; adequate accounting records have not been kept or returns adequate for Thy audit have not been received frorn branches not visited by rtLe,' or the financiaL staternents are not in agreement with the accounting records and returns,. oi certain disclosure8 of trustees remunoration specified by law are not Made. I have not received aLI the inforuLation and explanations I require for my audit. RÈsponsibilitias of trustees As explained more fully in the Statemènt of Trustees, Responsibilities, the trustees (who are also the dlrectors of the charltable company for the purposes of company lawl are responsible for the preparation of the financial statement3 and for being satisfied that they give a true and fair vlew, and for such internal control the trustees deterninÈ necessary to enable the preparatlon of flnancial statertLents that are free from matorlal mi88tatement, whether due to fraud or error. In preparing the f inanclal statements, the tru8tees are responsible f or assessing the charitable cornpany's ability to Continue as a going concèrn, disclosing4T as applicable, matters related to going concern and using the going concern basis of accounting unless tho trustees either intend to liquidate the charitable company or to cease operations, or have rLO reaListic alternative but to do so. My respon8ibiLitlo8 for the audit of the financial statèmants y objectives are to obtain reasonable assurance about whether the financial statemÈnts as a whole are free frollb material misstatement, whether due to fraud or error, and to issue a Report of the Independent Auditor that includos my opinion. Reasonable assurance is high level of assurance but is not guarantee that an audit conducted in accordance with ISAB IUKI will always cletect a matèrial misstatement when it exists. iS8tatements can arise from fraud or error and are considered material if, Individually or in the aggregate, they could reasonably be expected to influence the economic decision3 of users taken on the basis of these financial statements. Irregularities, including fraud, are instances of non-cornpliance with laws and regulations. I design procedures in line with My responsibilities, outlirled above, to deteet material misstaternents in respect of irregularities, including fraud. f ho extent which my procedures are capablo detecting irrègularities Including fraud is detailed below:

ort of the Inde endent Auditor to th& blthrs 0£ Mushkil Aasaan Lxmited continued (A oom lin￿t&d by guarantee for the Year Ended 31 March 2025 Enquiry of management, those charged with governance and the entity's 801icltor8 lor in-house legal team) around actual and potential litigation and claims. Lnquiry of entity sta£f in tax and compliance functions to identify any nstances of non-compliance with laws and regulations. RevLewing minutes of meetings of those charged with governance. Reviewing internal audit report8 . Revlewing fInanc￿al Stat&ment disclosures and testlng Supporting documentation to assess compliance with applicable laws and regulations. Audltlng the risk of management overrlde of controls, Including through testing journal &ntries and othor adju8trftents for appropriateness and evaluatlng the business rationale of slgni£icant transactions outside the norfflal course of busines8. A further descriptlon of rny responsibilltle8 for the audit of the financial Staternent8 is located on the FLnancial Reportlng Council I www. f rc. org. uk/audiLorsresponslblliti8s. wèbslte at This Report of the fndependent Auditor. description f orms part of my U8• of my rÉport This report is made solely to the chariLable company'8 members, as a bodyi in accordance with Chapter 3 of Part 16 of the Companies Act 2006. IJJY audit work has been undertaken so that I might State to the charitable company's merobers those maLter8 1 am required to state to then in an auditor's report and for no other purpose. To tho fullest extent pert(Litted by law, I do not aceept or a88ume responsibility to anyone other than the charitabl& company and the charitable company'g mtrnbers as a bodyi for my audit work, for thi8 report, or for the oplnions I have formed. NaBir Mahmud FCA (Senior Statutory auditor) and on behaLf of Na8ir Dgahmud Chartered Accountant and Registered Auditors 11 Eiierton Road West Wimbledon SW20 OER Dat¢: 18 J2L

Mushkil Aa3aan LiTQi ted (A Li2niead b arantee) statement of Financial Aetivitias fot the Year Ended 31 March 2025 31.3.25 Total f unds 31.3.24 Total f unds Unrestricted Restricted funds funds Ilotes INCO￿ AND ENDOWMKNfs FROM Donations and legacie3 163,168 163,168 110, 988 other trading activitie8 Investment income 3 2,491,773 209,051 2,491,773 2,267,209 209, 051 196,228 Total 2,700, 824 163,168 2,863, 992 2,574, 425 EXPENDITfJRE ON Raising f unds 140,075 140, 075 108, 943 Charitable aceivit188 Spot Purchases Charitable activity Governance costs 1,939,643 282,097 17,000 1,939,643 1,676,602 445,265 412,503 17,000 17,000 163,168 Total 2,378,815 163, 168 2,541, 983 2,215,048 Net gains Ilossl on investments 18,1001 18,1001 NET INCO￿/ (EXPENDITURE) 313, 909 313, 909 359,377 REALLOCATION OF RB8Th1CTED FtJNDS RECONCILL4TION OF FUNDS Total funds brought forward 8,529, 129 8,529, 129 8,169, 752 8,843, 038 8,843,038 8,529,129

Mushkil Aasaan Limit8d {A oom an LMAited b uarantee) Balanoa ShaÈE 31 Marah 2025 31.3.25 Total funds 31.3.24 Total f unds Notes FIXED ASSI￿s Tangible assets Investment property 12 13 498,898 493, 672 4,170,000 4,1810,000 4,668,898 4,673,672 CURBINT ASSETS Debtors Cash at bank and in hand 14 395, 565 360, 531 4,242,866 3,937,874 4,638,431 4,298,405 CREDITORS Amounts falling due wlthin l year 15 1260,9911 1237,7481 NET CURRENT ASSETS/ ILIABILITIES) 4,377,440 4,060,657 OTAL ASSETS LESS CURRENT LIABILITIES 9,046,338 8,734,329 PROVISIONS FOR LIABILITIES 16 1203, 3001 1205,2001 ASSETS 8,B43,038 8,529,129 17 Unrestricted fund3: General f und Revaluation Reserve 7,975,438 7,653,429 867,600 875, 700 8,843,038 8,529,129 Restrioted £uncls: Restricted Eund TOTAL F￿D8 8,843,038 8,529,129 The financial statements were approved by the Board of Trustees and authorised for issue on Fridayi and were signed on its behalf by: Mrs. Shaheen Farhat Trustee 20

lknshkil Aasaan Limited IA com an limited aranteo Cash Flow stat￿ant for the Y&ar Endad 31 Mareh 2025 31.3.25 31.3.24 Ca8h £Iow8 fro]n oparating activiti88 Cash generated from operations Interest paid 305, 950 349,425 113, 4701 15,0251 blet cash provlded by operating activities 292,4BO 344,400 Cash flows from invaat&ng activit1&8 Purchase of tangible fixed assèts nterest received Los ses on investment 126,0621 46,674 18,1001 119,8471 42,762 Net cash provlded by investing activities 12,512 22,915 Changa in aash and cash equivalents in thè raptsrknng pariod Ca8h aud cash equivalénts at tha b6ginning of the rep)rknng Feriod 304, 992 367,315 3,937, 874 3,570,559 Cash and ca8h equivalents at tha Ènd of the raportlng Feriod 4,242, 866 3, 937. 874 21

Mushkll Aasaan Llmlted Imiited b arant•a Notas to the Cash Flow Statemen for tha Yaar Indad 31 March 2025 RECONCILIATION OF NET INCOMK TO NKT CASH FLOW FROM OPERATING ACTIVITIES 31.3.25 31.3.24 Nat income for tha reporting ￿rIOd (as per tha statement of Financlal AaÈiviti831 Adjustmanta for: Depreciation charges IGainsl / Losses on investments Interest received Interest paid Decrease/ lincreasel In debtors Increase/ Idecreasol in creditors 322, 009 359,377 20,836 8,100 146,6741 13, 470 135,0341 23,243 16,383 40,500 142,7621 5,025 150,5081 21,410 N6t cash provided by oparati0118 305, 950 349,425 ANALYSIS OF CHANGES IN NET FCWJS t 1.4.24 Cash flow At 31.3.25 Nét cash Cash at bank and in hand 3,937. 874 304, 992 4,242,866 3,937,874 304,992 4,242,866 Total 3, 937, 874 304,992 4,242,866 22

Mushkil Aa8aan L&mited (Aco an li￿ted b uaranta Not8JA to the FinangAal Statsment8 Eor tho Yaar End6d 31 March 2025 ACCOUNTING POLICIES Basis of pz•paring thè financial stateThent¥ The financial statements of the charitable companyi which is a publlc benefit entity under FRS 102, have been preparecl in accordance with the Charities SORP IFRS 1021 'Accounting and Reporting by Charitie3: Statement of Recollunended Practice applicable to charities preparlng tiLeir accounts Ln accordance with the Flnancial Reporting Standard applicable in the UK and Republlc of Ireland IFRS 1021 (effective l January 20191 Flnancial Reporting Standard 102 'The Financial Reportlng Standard applL¢able in the UK and Republic of Ireland, and the Companies Act 2006. The financial statements have beèn prepared under the historlcal cost conventlon, modLf led by the revaluation of certain assets. Income AIL income is recogni8ed In the StatellL@nt of Financial Activities once the charity has entitleLnent to the funds, it is probablè that the incorne WILI be received, and the amount can be measured reliably. Rxpgnditur& Llabilities are recognised as expènditure as soon as there is a legal Dr constructlve obligatlon comitting the charity to that expenditure, it LS probable that transfer of economic benefita will be required In settlement and the artLount of the obligation can be measured reliably. Expenditure Is accounted for on an accruals basis and has been classified under headings that aggregate all cost related to the category. Where costs cannot be dlrectly attributed to partlcular heading3, they havè been allocated to activities on a basis consisteat with the use of resources. Tangible fixad asset8 Depreciation Is prDVLded at the following annual rates in order to write off Èach asset over its estimated useful life. Freehold property Straight line over fifty years Fixtures and f itting 258 Straight line Invastnant ptoparty Investment property LS shown at most recent valuation. Any aggregaLe surplu3 or deficit aris￿ng from changes in falr value is recognised in the Statement of Financial Activities. Taxation The chari'Èy is exempt from corporation tax on its charitable activities. However, it Is subject to income tax on net rental income, and capital gains tax on any capital gains. Fund aeaounting Unrestricted funds can be used in accordance with the charitable Dbjectives at the discretion of the trustees. Restricted futLds can onLy be used far particular restricted purposes within the objects of the charLty. Restrictions arise when specifiéd by the donor or when funds are raised for particular restricted purposes. Further explanation of the nature and purpose of each fund is included in the notes to the financial statettlents. Pfjnsion costs and ather post-retirement bènaEits The charitable company opetates a defined contribution pension scherne. payable to the charitable company s pension scheme are charged to the statement of FirLancial Activlties In the period to which they relales. 23

Muahkil Aasaan Limited (A aom limited b uatantaa) Notes to tha Financial Statemants for tha Year Ended 31 March 2025 continuad DONATIONS AND LBGACIRS 31.3.25 31.3.24 Grants 163,168 110, 988 163, 168 110, 988 fhis is ftsrther anaLy8ed as: Unrestricted.. Other Grants 59, 521 59,521 Restricted: andsworth Borough Council other Grants 52,239 110,929 51,467 OTHER TRADING ACTIVITIES 31.3.25 31.3.24 Spot purchase services Playscheme 2,481,369 2,254,827 10, 404 12,382 2,491 773 2,267 209 31.3.25 31.3.24 Rents received Depo8lt account interest 162,377 46, 674 153,465 42,763 209, 051 196,228 RAISING FUNDS Oth•r tradittg activitles 31.3.25 31.3.24 Bad debt8 27,858 4,719 IAvo¥tment managanent cost 31.3.25 31.3.24 Professional fees & rates Property repairs Tax on rental income 81,632 17,602 12,983 58, 007 33, 566 12,651 112,217 104,224 ggregate amounts 140 075 108,943 24

Mushkil Aasaan LiThit8d IACO limitad arantee) Notes to the Finall￿al State]rt6nt¥ or th• Year Ended 31 March 2025 continuad CHARITABLE ACTIVITIES COSTS Direct Costs Direct Costs 2025 2024 Spot Purchases Charitable activlty Governance coBt8 1,939,643 445,265 17, 000 1, 676,602 412,503 17,000 2,401,908 2,106, 105 NET INCOME/ IRXPEIIDITUFE) tqet incone/ lexpenditurel is stated af ter charging/ Icreditingl 31.3.25 31.3.24 DeprecLation owned assets Fees payable for the audit of the financial statellLents 20,863 12,000 16, 383 12,000 32,863 28,383 ATJDITORI S REMUNERATION 2025 2024 Fees payable to Nasir bIahmud Fees payable for the audit of the financial statements 12, 000 12,000 Fees payable to the collYpany'8 auditor and its associates for other services: other non-audit services 5,000 5,000 TRUSTEES ' REMtJNZRXTION AND BENEFITS There were no tru8tees' rèmuneration or other benefits for the year ended 31 March 2025 nor for the year ended 31 March 2024. Trustses, •xpen8•8 There were no trustees, expenses paid for the year ended 31 March 2025 nor for the year ended 31 2024. 25

Mushkil Aasaan Limitad limitèd uarantee Notea to the Financlal Statements £or thè Yaar Ended 31 March 2025 Continued 10. STAFF COSTS 31.3.25 31.3.24 Wages and Balaries Social security costs other pension costs 1, 939,643 1, 676,602 148,287 116, 416 30, 646 25,811 2,118,576 1,818,829 The average monthly number of employees durlng the year was as follows: 31.3.25 31.3.24 Care Services Adninistratlon 145 06 162 07 Total 151 121 The of employees whose empLoyee benefits (excluding employer pension costs) exceeded £60,000 wa8: 31.3.25 £70, 001 31.3.24 £80, 000

ushkil Aasaan Limitad an luAitad arantea Notas to tha FIZ￿n￿al statom￿t5 for the Year Rnded 31 Marah 2025 continued 11. COMPARATIVES FVR THE STATEMENT OF FINANCIAL ACTIVITIES Unrestricted Re8tricted Total funds fund f unds INCOM& AND ENDOTrIMENTS FROM Donatlons and legacies 110,988 110,988 other trading actLVlties Investment income 2,267,209 196,228 2.267,209 196,228 Total 2,463, 437 110,988 2,574,425 EXPENDITURE ON Raising funds 108, 943 108, 943 Charitabla aativiEIo¥ Spot Purchases Charitable activity Governance costs 1, 676,602 201,515 17,000 1,676, 602 412,503 17,000 110,988 Total 2,104,060 110,988 2,215,048 Nét gains on investrnents INCOME/ IEXPRNDITURE REALLOCATLON OF RESTRICTED FUNDS 359,377 126,5351 359, 377 26,535 RECONCILIATION OF FUNDS Total funds brought forward 8, 196,287 126, 5351 8,169,752 OTAL FUNDS CARRIED FORWAIID 8,529,129 8,529,129 12. TANGIBLE FIXED A88ETS Flxture8 and f itting8 Freehold property Totals COST At l April 2024 and 31 Trfarch 2025 Addition 710, 534 45,541 26,062 756,075 26, 062 710,534 71, 603 782, 137 DEPBECIATION At l April 2024 Charge f or year 236,995 9,281 25,408 11,555 262, 403 20, 836 At 31 March 2025 246,276 36,963 283,239 NET BOOK VALUE At 31 March 2025 464, 258 34,640 498, 898 At 31 March 2024 473,539 20, 133 493,672 27

Mtt8hki l Aaaaan Lirnitad (A com limitad arantee) Notea to the Financial Statement fer tha Yaar Ended 31 March 2025 continuad 13. INVESTMENT PROPERTY FAIR VALU At l April 2024 Revaluation 4,812,757 iio,0001 At 31 March 2025 4. 802,757 AhlORTISATION 24t l April 2024 and 31 March 2025 632, 757 BOOK V21LUE At 31 March 2025 4,170. 000 At 31 Dgarch 2024 4,180, 000 14. DEBTORS: AbA)UNTS FALLINC DUE WITHIN YEAR 31.3.25 31.3.24 Trade debtors Provision fc)r bad debts Prepayments and accrued income 102,019 125,3841 318, 930 161,514 153,2421 252,259 395, 565 360, 531 15. CREDITORS: AMOUNTS YALLING DUE WITHIN ONE YEAR 31.3.25 31.3.24 Tax Social security and other taxes other creditC>rs Accruals and deferred incorne 12,983 79,124 57,038 111,846 12,651 71,239 52,806 101,052 260, 991 237, 748 16. PROVISIONS FOR LIABILITIES 31.3.25 31.3.24 Deferred tax 203,300 205,200 2$

Mughkil Aasaan Luaitad (A oom limited b atantaa) Notes to tha Financial 8eat&mants for tha Year Ended 31 Marah 2025 continu•d 17. Net rtLovement At 1.4.24 in funds Trans f und8 At 31.3.25 Unrestricted funds General funds Revaluation Reserve 7,612. 929 875,700 322, 009 18,LOOI 7, 934,938 867, 600 8,488,629 313,909 Restricted fund8 Restrlcted Funds 8,802,538 TOTAL FUNDS 8,488, 629 313, 909 8,802,538 Supported Housing Project included in above £5 000 000 Unrestsicted reserves hava bean de3i¢Jnated for dentlf led Supported Houslng Project and to enhance pLovided with estlmatod cost of £5n or twre. a￿stIng servicas Nat movament in funds, &noluded in the above are aÈ follows: InCo￿1n9 resources Resource8 expended Gains and 1083e3 ovement in funds Ullre¥trictad £unds G@neral fund Revaluatlon Reserve 2,700,824 12,378,815) 18, 1001 313,909 2,700,824 12,37B,8151 R8stricted fund$ Restricted Fund 18,1001 313, 909 163. 168 1163, 1681 TOTAL FUNDS 2,863,992 12, 542,0991 18,1001 313,909 C¢xAparatives Eor movemant &n funds Net ovement in funds At 31.3,24 At 1.4.23 Unre8trictad funds General fund Revaluatlon ReserSTe 7,280,087 916,200 359,377 140,5001 7,639,464 875,700 8.196,287 Restrlctsd £Tmd$ Restricted Fund 318,877 8,515,164 126,5351 126,5351 FUNDS 8,169,752 318,877 B, 488, 629 29

bfushkil Aasaan Llmitad an limited b uarant88 Noto8 to tha Financial Statements £or the Year Endad 31 March 2025 continued 17. 14OVEMBNT IN FUNDS - Qontlnued Comparative net rnovement in futLds, included in the above are as follows: Incoming resource8 Resources expended Galn8 and 103ses Movement n funds Unrestriatad £und General fund Revaluatlon Reserve 2,566, 760 12,207,363) 359,377 140,5001 140,5001 Rastricted £und$ Restricted Fund 2,566,760 12.207,3831 140,5001 318, 877 7, 665 17,6651 To￿AL FUNDS 2,574,425 12,215,0481 140,5001 318, 877 18 . RELATED PARTY DIgCIDSURE8 here were no related party transactions for the year ended 31 March 2025. 19. POST BAWCE SHEET EVENT Mushkil Aasaan continues to operate WLthout formal service level agreetllent for providing hoThecare Bervices. The contract was not renewed by the hlanrJ8worth Borough Council. 30