Company number". 03892564 Charity number.- 1079949 AGE CONCERN SLOUGH AND BERKSHIRE EAST (Limitod by guaranto0) Report and Consolldated Financial Statements For the year ended 30 April 2022 ABHGIC95' 24111r2022 r.nupAhllFR Hni A07
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AGE CONCERN SLOUGH AND BERKSHIRE EAST {Llmlted by guarantee) YEAR ENDED 30 April 2022 Contents Page Company informali Report of the Trustees Independent auditor's retMNI 14 Consolidated statement of financial activities 18 ConsolKlaled balance sheet Company balare sheet 21 Consolidated statement of cash flows 22 Notes lo the financial statements 23
AGE CONCERN SLOUGH AND BERKSHIRE EAST (Limited by guarantee) Company informatlon DIRECTORS AND TRUSTEES Mr G I Sinclair MrNRCook Dr C Herman Mr J H Avice COMPANY SECRETARY Ms T Davies CHIEF EXECUTIVE Ms T Davies COMPANY NUMBER 03892564 CHARITY NUMBER 1079949 HANDY HELP LIMITED Company Number.. 06444328 Handy Help is a wholly owned subsl3ry ofACSABE. Three tTUStees of the Charity armfj the Chief Executive of ACSABE are also Directors of Handy Help "rnrted. The Directors of Handy Help Limited are.. T Davr¢$ Nl Cook C Hemian G Sinclair REGISTERED OFFICE The Pr Suite G4 Stornp Road Burnham SL1 7LW BANKERS Nalwest Bank plc 118 High Street Slough Berkshire SL1 1JH AUDITORS Azels Audit Services Gla(Jstone House 77-79 Hh Street Egham Surrey TW20 9HY
AGE CONCERN SLOUGH AND BERKSHIRE EAST (Limited by guarantee Report of the Trustees lin¢orporating th¢ report of the direGtors) for the year ended 30 Aprll 2022 The Trustees, who are also Direclors. have pleasure in presenting their report and the audited financial stalemenls of Age Concern Slough and Berkshire East I"ACSABE- I"Ihe Charity") and of the Group for Ihe year ended 30 April 2022. Age Concern Slough and Berkshire East is a charitae company limited by guarantee. Registered Charity Number: 1079949". Regislere(I Company Number: 03892564. The Trustees who served during the year were: Mr G I Sinclair Ms P Grevell (resigned 1810512022) MrNRCook Dr C Herman Mr J H Avice18ppoinled 1310412022) Public Benefit statement The Trustees confirm that they have referred to the guidance Contair in the Charity Commission's general guidance on public benefit when reviewing the charrty's aims and objeclTves and in planning future activities. Examples ol how our work benefrts l(Kal people are induded in our Ststemenl of Activities. INTRODUCTION Age Concern Slough & Berkshire East eSts lo beneftl dder people and vUlnerae adulls across Slough and East Berkshire and surrounding areas. Its aclivilie5 over 2021122 are further detailed within this document. These activities have been sUstair against the knock-on effect of the previous year and the Covkl Pandemic. The latter saw our charity lose circa 70% of its income from our Retail shops which provides the main bulk of our funding. At that very same time, il saw us having lo increase our services lo the elderly as they proved lo be the most vulnerable. We have continued to sustain that growih in 2021122. The focus of 2021122 has seen the Charity rfrgmuping and provide an element of financial balance lo the business foll¢)wing on from the 'Covid yearf. We are delighted that we have been able to aehÈve financial balance and keep up with the trend of the last year to keep growing our services lo the eldedy. The fall out lo the pandemic has been that many of the eldedy we serve have experienced signrficanl loss during the previous year and are themselves dealing with mentsl health issues caused during the pandemic, particularly as the majority had faced a prolonged penod of isolat)n. As well as growng our services lo the elderly within the community selling. we also were able lo open our Day Centre in July 2022 after spending much of 2021122 being unable lo open it due to Covid. During the period of closure. we went to s1gnrfant expense of refurbishing it, making the Centre and its furnishings COVKI compliant, as well as ensuring that we had achieved assessments of clients before they returned. The po51 Covid climate required that we work in a different way both in terms of Health asafety, but also the emotional support and individual needs that we had to gauge. Our Charity was not drfferent than most businesses who found many stsff dKln't want to return after being on Furlough for so long, or where staff made a decision to leave shortly after returning lo work. Hence much of 2021122 saw us having lo focus on a recruilrnenl drive and there were challenS of numerous vacant posts not filled. Despite staff shortages, the management team and the charity's front-line staff continued lo work both in Ihe community and within the NHS (t latter 7 days a weekl. In addf(ion. some of our senior staff had lo lake on responsibility for management rdes until they were filled.
AGE CONCERN SLOUGH AND BERKSHIRE EAST {Limited by guarantee) Report of the Trustees (incorporallng the report of ihe direclors) for the year ended 30 Aprll 2022 {continued) The Board supported the CEO in continuing lo grow our serVS and were wholly supportive in continuing lo subsidise our serve$ lo the NHS, our. Day Centre as well as our community services. The Charity continues lo manage its liabilitS arKI is cuThentty on track to show 8 goc*Y profil for 2021122 as well as well as the current financial year. Much of that is due to the hard work that has been wl into the Retail arm of the business as il conlinues lo sUPPOrt our Charitable endeavours. Trustees and the CEO remain proactive in mitigating financial risk and in line with their strategy to reduce overheads where possible. In November 2021 they reduced their oulgoings by moving their Head Office to smaller pmiseS whh are far more suitalle to the Charty and allow access by the elderly. OBJECTIVES OF THE CHARrrY ACSABE is an independent charity which exists mainly to berit aThJ promole the relief of older people in Slough and around Ihe East Berkshire area. ACSABE is a company limited by guarantee whose governing document is the Memorandum and the Artides of Asswalion. Every member of the charitable company undertakes lo contribute lo rt a sum not exceeding one pound in the event of il being wound vp while they are members. or wthin one year after they cease to be members. The objects of the Charty are: "To promot& the TrIf of those in need. by re8son of youth. age. Hl-h8atth. disabilty cf fanGl hardship in Berkshire. Buckingh8mshffe and Ihe UK. wimanly but nol exdusively the needs of olderpeople.. Handy Help Limrted is a limited company (Registered Company Number.. 06444328) and a wholly owned subsidiary of Age Conrn Slough and Bethshire East. wre a laxatrAe profit is made by the subsidiary. this is gifted to the charity. An inler-company agreement was signed beeen ACSABE and Handy Help in September 2014. This facilitsles reporting arKI coordination of services across the parent charity and ils subsidiary. GOVERNANCE & MANAGEMENT Within ACSABE the Trustees are also Directors. The Board of TrusteeslDireclors oversees the strategie managefflent and adminislral¥)n of the company. consistent wilh both charity and MpanY law. The role involves governance. stewardship, strategic and financBI decision-making to ensure that the governing dcKumenl and objectives of the organisation are adhered to and that funds held in trust are used only for specrfically slated purposes and objectives. The skills and experience brought by the Board are crucial lo the success of the charity and ils commerck81 ami. The Board meel regularly on at least four scheduled dates over the year to review pOrtS on progress towards strategic prIllIes, governance matters and ftnancrdl control. Day lo day management is exerased IOUgh executive management meeting5 overseen by the Chief Executive Officer {CEO). A comprehensive set of financial controls are in place acros5 the organisalion. The CEO works closely with senior members of staff where clear policy and decision makin9 across the organisalion and maintenance of quality control. Our policies are reviewed systematically both internally and externally by our HR legal advisor. During the year. three Tnjstees of the charity acted as Directors of the subsKliary Company. Handy Help Limrted. which also has independenl Director. In addition. the CEO of the charty is the Managing Director of the subsidiary. Board meetings for Handy Help are held on at least four scheduled dales throughout the year. lo review progress of the rnpanY and to lake tl foward. These meetings receive finanGial and busine55 monitoring information from the parent company lo assist in foTrvard planning.
AGE CONCERN SLOUGH AND BERKSHIRE EAST (Limited by guarantee Report of the Trustees {incorporating Ihe report of the dlrectors for the year ended 30 April 2022 {coDtinued> Fundraising Standards Information The chafily employs a professional fundraiser to raise funds via granl-making t4)dies, such as Irusls and foundations. Applications are made following the widance set out by each IlI¥Ial funder, and although we are not registered with the Fundraising Regulator. we (Jo follow their Code of Fundraising Practice starKlard 13 whh sel$ out guidance for raising funds frorn grant•makn"ng bcrfjies {induding trusts and foundations). e have not breached any of the cOn¢YilnS sel out in the above standard. Trusl and Foundation applications are dosely monitored by the senior management of the charity to ensure standards are maintained and all grants are used for the intended purpose of the funder. We have not reeeived any complainls in relation to tyJr fundraising aclivilies. As a charity suppIng the elderly. we are aware of our oblHJalions to protect the vulnerable and we do t make dect approaches lo indNidual members of Ihe public for the purpose of raising funds. RISK MANAGEMENT The Trustees are reswnsible for the identiftIOn and management of risk. A corporate risk regisler is maintained highlightiThJ key actual and potential risks to both ACSABE and H2fMly Help. This is reviewed regularly by the CEO and provided to the Trustees for review as a standing item at each Board meeting. The Tnjstees lake all appropriate actions lo monitor. manage and mitigate risks. Financial Risk As grant funding continues lo recede in the current econom climate. the charity and ils subsidiary Handy Help Limited, are relianl on commercial revenue generated by ils retail business to fvjnd a large proportion of its activities and we musl expect there will be limes, for various reasons. when income may fall. This Could pose a challenge lo the chanty in funding its charItae service5 in the short lo medium term. We manage this risk by adopting a slringenl monilofiry process and taking a diSpassnate view regarding dosure of underperforming retail units. To mitigale risk, the CEO takes personal charge of Relail and works closely with our Head of Retail to ensure that the business continues to thrive. Reputation Due lo the fields of activty in which the charity operates and its trading enterprises. there is a risk that the charty could sulfer seTlOUS repLrtational darnage as a Consequence of the actnS of ils staff. volunteers. trustees or its wider interests. such as campaigniNJ. This risk is managed by ensuring that we have clear licies and multi-level aulhorisation procedures for any communicalions. adhere lo recognised quality standards and ensure that good governare arraroements are in place le.g., declarations of interest and vernance poliryesl to ensure all relevant legal. 5talutory arKJ regulatory com18 1$ adhered to. Oryanisational effectiveness There is a risk that we could fail lo realise ¢)ur targets and not make the desed impact our work is tying to achieve. This Could result in the loss of service conlraets or grants. We operate comprehensive monitorin9 arrangements that include evaluating our perfomiance against both quanlitalive and qualilalive key performance indicators. induding dient surveys Ithal includes feedback from clients, their families an carers) and quality assurance.
AGE CONCERN SLOUGH AND BERKSHIRE EAST {Limited by guarantee) Report of tho trnstees lincorporating the report of Iho dlfectors) for the year ended 30 April 20221conllnued Safeguarding and Cofflpllance Our charity work brings us into contact with many vulnerat4e older peopfe. and therefore there is a risk that an older person receiving a service trom the charity. or one of our staff or volunteers, could suffer some fomi of abuse or harm. This risk is managed through the implemenlalion of a robust and effective safeguarding regime that includes multi-level scnjliny induding lo Board level. We ensure we adhere to or adopt any necessary COMlance that we are legalty obliged lo meet or that (wjr partr*rs or conlractols request. So thal we could ensure the highest standards for the elderly during the crisis, we took on a trained community Nurse 85 our Head of Elderly care in 2021. thu5 ensuring we improved our safeguarding and compliance wovision. We also had lo change all our fumtbjre al our Old Windsor site so that il was all 'wipe down, and therefore fully COVKI compliant and in line ¥th H&S. In 2022. we inve51ed in training for our management staff who deal with safeguarding lo keep them up lo date. AcTIVlEs & PROGRESS TO STRATEGIC OBJECTIVES ACSABE is an independent locally based charity which works in partnership with some local agencies, statutory bodies, organisalions and charilies. Whilst grant funding and stalulory t)ody contracts fom) a very small part of ils income profile. il does not rely exdusivety on funding from slatulory sources. The charity has developed a successful financial model over several years where it receives circa 80% of its income from the commercial business. which indudes relail shops and chargeable services. These commercial activities are operated through its wholly owned subsidiary, Handy Help Limited. In addition lo affording ACSABE greater fbnancial securtty. they enable the charity lo add value to funded services and develop and operate new services thal are essential to local older people. This approach has allowed us to develop services for our elderly dienls. as well as subsKlise a range of services within the local communities and within the NHS. The 808rd supports the strategic objectives to continue to create growth in our seThKes to Ihe elderly and to the NHS and we are annIng a strategy day in eady 2023. Recruitment of new Trustees.. Trustee recruitment has beerb facilitated either through varK)us recognised channels. The Pandemic did wt up a barrief to recnJil new Trustees. however we have successfully processed a new Trustee with an NHS background. Slaff and volunteerAward and Incentwe Schemes." The quartedy and annual "Stsr Awards" programme was replaced in the challenging climate of the Pandemic. The charity has now pul in place monthly awards for ils volunteers and staff which we feel provides more immediate appreci8tion of them going the extra mile, and we Can as a result provide more staff with rewards on a more regular basis. Our new awards scheme overs all staff and aspects of our work. Key management remuneration: The remuneraiion of Ihe Senior Managernenl Team is reviewed in December of each year, although not necessarily increased by the Board on an annual basis. Any increases are determined by a comparison lo organisations of a similar type and size and are dependent on markèt rates for comparable role5 and the finanual postln of the charity al that lirne. Senior stsff were awarded a small increase in December 2021 and the Board will again review a rise in December 22 for the current senior man8gers. Rec0gnrtn of the role of volunteers.. ACSABE supp)rts, develops and offers opportunities to rts volunteers across the organisation both to supwrt paid staff and lo aid the defivery of essential serVe$. Their contribution is essential to the quality and range of servi5 we can offer, and we are indebted lo them for their signrficanl contributions without which the charity could not operate such a wide remit. Most of our volunteers are over 70. and due lo the cov1 Crisis. il is understandable that many continue to be cautious.
AGE CONCERN SLOUGH AND BERKSHIRE EAST (Limited by guarantee) Report of th• trustoos lincorporing th• r•port of t directors) for the perlod ended 30 Aprll 2022 (contlnued) Providing Quality Services As slalutory provisK>n for der peoe'S serv$ diminishes. ACSABE continued to evolve ils services to meet the needs of dder and vulnerable peOe in &ough. East Berkshire and South Buckinghamshire. In this year the Charity has.. Continued to deliver its different charitable Ser¥S to a dient base in excss of circa 6.500. with many of those clients recewing regular interface. In partnership with the Royal Borough of Windsor and Maidenhead IRBWM), we have continued lo develop their Advocacy. Infomlalion and AdVe seNice (please see case studies) Conlinued lo grow our successful BefriendinglBefriending Plus and Signposting Service (please see case studies) Improved on our Day Centre SeNices and further subs•Jised our day care f1111 Completed our refurbishment of our Old WirK150r Day Centre Our Home from Hospital servKe (in house services provided al Wexham Park Hospital). provided ward assessments and look horne and reonabled dients with interactions of over 2,000 following discharges from hospital {please see case stud*s) Developed relationships %wth Prescribers. networks. Carers, social workers and Advocacy organisalions across Berkshire. to help those who are most vulnerable. Generated a total of £1,188,624 consdidaled unrestricted income lo continue to SLtpport our activities. including Day Centres. 8efrien(Jing u5 Servws. and subsidi8ing our home from hospital service and advocacy services in our wider communities. Befriending Plus Service (Telephone and face to face) A befriender has been visiting DT f(Y over a year. DT is in her late 70s. has no family that live close by and felt so isolated in CovHI lockdowns. and this support is now of paramount importance. ACSABE provide her with shopping and deaning visits. however this is Ihe only face-IIFface interaction she had previously. ACSA8E arranged for a befriender lo visit fortnighuy. On one occasion, our befriender rang DT lo confirm her visit the following day. DT answered the phone distressed and said she had bumped her car into a bollard when coming out of a Sp and did not think il was ok lo drive. We kindly wenl to DT'S rescue and waited 2 hours with her for Ihe recovery of her car. DT was so grateful for our help that day, not only by helping her arrange recovery of her car. but the mfOrtIng SUPPOrt 90ing through this event was undeniably the kindesl of duties. On refflectn DT is thinking of givin9 up driving. a hard realisatn for her and Ihe loss of her independence. VG is married and lives with her eldedy. bed-bound husband. Her daughter lives miles away and was concerned hei mum was lonely as VG'S husband sleeps most of the day. An introduction meeting was arranged with Ihe co-ordinator and potential befriender. in February 2022. It so happened the date arranged wa5 VG'S husband's 104th Birthday! The CO•ordinator and befriender arrived after the paty when things were more settled, and they sat together over lea and cake and hit it off straight away with many things in common. Our befriern1er visits every fortnight and has been a relief for VG to have someone lo Chal lo and some company.
AGE CONCERN SLOUGH AND BERKSHIRE EAST ILlmited by guarantee) Report of th• Truste•s (incorporating th• rnport of the dlrectors for Ihg ygar ended 30 April 2022 (¢ontinu•d) Old Wlndsor Day Centre JV was attending the Oay Centre for one day a week. She expressed how much of a drfference rt has made to her, giving her something to look f(Kvtsrd lo each week. enjoying the company of others and the fun atmosphere. JV approached us and talked about attending fijrther sessions bul fell unable to do so due lo financial cireumsl8nees. We assessed her case and were able to pul something in place for her. JV is r)ow attending two days a week whth is.the higNight of my week. says. JA does rt have family that visit. she does have carer's however. only for brrèf visits. Before she started coming to the Day Centre. she did not leave her home al all. She joined the Day Centre a lillle unsure and within a few weeks she has made new trnds. remembered names. faces ofclienls and staff. She rnentioned that she missed knitting. so the staff affanged some supplies, and since Ihen she has been knilling non- slop, even al home which is keeping her busy arKI occupied. JA seems more cheerful and chatty the more she ccws. She has forffled great relationships vthh dients and staff. Rv's wife expressed her happiness at seeing how RV is when he comes home after Spending lime at the Day Cenlre. She saKI he hardly communK*es when he is ai home all day bul on the days. he has been with us, his use of larwJuage is muth more noticeable and so is his beaming smile. She feels il has been a lifesaver for her as she is able lo benefit from a short respite and can do some gardening which 1$ a favourile pastime her. The staff al OWDC are very happy thai RV can jThn them and lake part in drfferenl activities. JB and GJ used lo attend the Day Centre before lockdown arml were delighted lo rekindle their friendship once the Day Centre reopened. They both enjoy each olherfs company immensely and will always seek each other out and are now inseparable. They have both been on holKlay together with GJ'S family and regularty see each other most weekends. It 1$ hewtwarming to see that even at the age of 94 they have found love and companionship. Advocacy Servlces Mr N was referred lo us by knial ServKes with regards lo wanting help with benefits because he was not sure what benefils he should be claimirrfJ. We applied for Universal Credit on his behalf as he is not able lo work due lo medical issues. Mr B was awarded Universal Credit and £334.91 per month. As a result of our input. Mr B was awarded benefrts quite qUkly, which resulted in him not being in a financi81 crisis for loo long. Case 2 Mr C was referred lo us from sla1 Services wlh regards to needing help lo have a benefits check. We did a benefit's check and found that he was not receiving any disability allowance. which we then applied for a Disabled Blue Badge and Attendance Allowanee on his behalf. Mr C was awarded a Disabled 81ue Badge and awarded Ihe higher rale of Attendance Alowance, which is £92.40 a week, and gels paid every four weeks into his bank account. Mr C is in a much better financial srtualion now. he can gel extra care for himself after having a major stroke. the Disabled Blue Badge makes it so much easier when he is taken out by his family lo atlend hospital appointments, etc, it means that they can park closer to the main entrances. Case 3 Mrs B was referred lo us by her daJghter wth regar(Is to rdIng help to apply for Attendance Allowance as she is very frail and unwell health wise. We visrted her al home and filled in an Allendance Allowance appliralion form which we sent off wilh her Patient Summary report from her GP surgery. This is free of charge to receive, rf we have her con5errt. Mrs B was awarded the high rale of Altendance Allowance which is £92.40 a week and paid every four weeks into her bank account. As a result of our input, she is now able to get extra help from private carers. whh she pays from her Attendance Alowance.
AGE CONCERN SLOUGH AND BERKSHIRE EAST (Limited by guarantee) Rgport of the Trustges {incorporatlng the report of the directors) for the year ended 30 April 2022 {continuedl Case 4 Ms S contacted us herself through Age Concem because we had helped her some years ago. She is having lo move from her private rented flat where she has lived lor 819 years because Ihe landlord needs lo sell the flat. and she is not aware of how to go and apply for the rent at her new place with the unCIl. We first filled in a change of address form online when we went lo visit Ms S and sent in her consent lo the Council. The council rewrted that they needed to get back lo me with regards to her application as we also handed in her new tenancy. As a result of our input. she was atle to move qUksY and gel her ienl paid lo her new landlord. Case 5 Mrs V wanted help with regards lo getting her husband's LPA registered wlh the gov.uk website. as he has dementia and is not atAe to handle his own affairs. Mrs V needed help lo contad her husband's many privale works pensions lo gNe them her details. We managed lo contael the LPA team and they sent Mrs V a password and reference number to go online and register the LPA. whth we m8n89ed lo do for her. and we also conlacled the works pension provKlers an(J gave Ihem her ¢Yelails and a copy of her husband's LPA. As 8 result irf our inwl. she can talk to her husband's pension pr<>viders and has his LPA registered on the v.com website. Home from Hospltal SB was taken home by an ACSABE member. She dKI not wish to tUrn home. however. was medically fit for ¢Yischarge. She is open about her issues with hoarding and hei home is unsafe. She has no running water, all surfaces in her home are cluttered with items. She refvsed all help from social services, our Advocate, and our cleaning services too. SB wa5 taken home and 6 weeks follow up shopping visits were arranged for her and lo collect her FKescriptions. Our Home from Hospital As%stant is the onty person SB has been willirvJ lo allow her to help. She has built up an amazing rapport. One day she commented and Said that this lovely lady is hel.ng me. 50 l am going lo help myself. she showed her Iwo black sacks whh she had filled up with rubbish. A member of our team had been instructed to visit a ward to help. The nurse on shrft asked to befriend some patients with Dementia. DA was a patient that appeared lo bè very distressed, so we sat with him and held his hand lo make him feel al ease. When lunchtime arrtved. we supervised while DA ale his food, loaded his spoon for each mouthful and chatted to him. ACSABE are ayS on hand lo help where possible and when there is no other time- eritThl duties. Home Servlces MS has used our cleaning service for 1 year. She has vascular dementia. Her cleaner nolieed on her regular visit that Ms's f1 was badty swollen and looked infected. She contacted her manager lo let her know her concerns as she knew her daughter INed 4 hours away. Her manager contacted the daughter and was able lo speak via Facetime lo show MS'5 foot. We then arranged with MS to book an emergency appointment with her doelor who came out the same day. The daughter couldn't thank ACSABE enough for notifying her, helping to arrange an appointment and was so fVed that we were able lo help.
AGE CONCERN SLOUGH AND BERKSHIRE EAST (Limited by guarantee) Rgport of thg Trustees lincorporating the report of th¢ dirertors) for the year ended 30 April 2022 (rybntinued) TA started using our shopping service in late 2021. His eYesh1 had delerioraled very quickly in the past year and is now regi%lered blind due to complications of rheumatoid arthrilis. He has a nephew in U.S.A and no other famity in the UK. ACSABE arranged for a shopper to take him out as he likes the comfort of being guided around the aisles and an opportunity lo get out of his home safely. Without this Serv there would be no alternative for hirn to be able to gel his food rtems himsetf arKI hear a friendly voice who can support him. Future plans of the Charity In December 2021 the eharity was suceessful in achieving an exit from the expensive lease of our Head Offe and moving to cheaper and far more suitable and sustainable offices. This move has positively affected the charity's financial position going forward, and we have achieved wonderful new offices which are far more accessible for the elderly and provide an excelknt wcfking environment for our eenlral team. The charity had increased its community aetr¥ty dunng the Pandern. and we have tsken the decis*)n to continue with that vital and important work via our Home Servw, Befriending Plus service and our cross- referral service. The Trustees are also supportive of continuing wilh our support of the NHS with our home from hospital service and the charity heavily subsidise this 7 day a week hospital service from the charity's own funds. We also conlinue to grow our Befriending Plus Serv and our volunteer base lo suppcKt this vitally important serve. We pride ourselves in operating services where staff are Enhanced DBS checked so that the vulnerable, their families and the Charity feel prolected in Ihat knowledge. Mid 2021 the charty ernp4oyed a r1 Head of Cwe with communty nursing background which the charity fdt was importanl lo assess elderly dienls, but to also ensure Ihal our Day Cenlres had the most stringent Covid compliant procedures going forwar(J. We have invested £24K al our Old Windsor Day Centre lo refurbish it and bring it up to date. bul we also ensured furniture was Covid complianl. As a result of our commitment lo investing in our Old Windsor Day Centre. we also invested in improving our safeguarding and H&S, A public consullabon on RBWM Day Centres in 2021, named our charity as. being suilable lo receive referrals from RBWM going foThvard. All our services are either funded in full or subsmjised by the charity. all of whh relies heavily on our Retail funding model. Our CEO takes a proactive lead on Retail. and whilst rt had found il dTlficult to fill 115 vacant post of Head of Retail who eould manage 14 Retail sites, a suitable ¢andale was taken on in April 2022 as Manager of Retail Operations and mentored by CEO. Having exceeded expectations, the member of staff was promoted lo Head of Retsil in November 2022. We have started new initiative5 in Retail, and we are proactively looking lo open addilional shops in 2023. We are mindful that the econom situation wll cause h¥dship for many, and we are currently looking lo see if we can replicate our Advocacy service in Slough, and we are hoping to achieve help from Trust and Foundations to achieve this as well as the other new projects that we would like to ereale. After the year end, we were delighted to hear Ihal we have been left two legacies in 2022, and not only will these provide some financial stability for the next year or so, but they will also allow the charity to continue to grow ils services to the dderfy. In terms of new initiative5. we continue to app for Grants from Trust and FoUndatnS. partlarlY for projects to help alleviate social iscdalion and to iruease health and wellbein9. 10
AGE CONCERN SLOUGH AND BERKSHIRE EAST (Limited by guarantee) Report of the Trustees (incorporating the report of the directors for th• y•ar •nded 30 April 2022 (continued) The charity continues lo further develop ils successfvl: BefriendinglBefriending Plus Service thal has more than doubled since 2020 by users of the service as well as our volunteers Home from Hospital Service has grown ¢irca 38% since 2019 with circa 2.Crf)O patients tsken horne within this particular financial year Home Suprth serv that have grown 40% since 2020. Wever we have had difficulty recruiting staff since early 2022. We have however been able lo provKle additional servtts and are now trialling some of our services on a Salurday. Our Advocacy Services conlinues to provide a valuable service across the wder community and as mentioned earlier in the report we afe Iking lo duplicale this service for Slough. Telephone Support Services have grown a further 130% since earfy 2021 We continue our que511o cut costs with and streamlining our services which has induded signrficanl savings. We continue lo keep our senior management cosls low by operaling our SLT team with 2 senior member5 of staff as opposed to the 5 full time members of staff the charity had in 2019. Of note, as of July 2022 the Charity has employed an accountant as its Head of Finance. Wrth the CEO and Head of Finance being the only senior members of staff al the tharity. it thus allows the chartty to pul emphasis on more fiont-linp staff to interface directly with the elderly. Due lo the effi'cienryes put in F4ate by the charty I1w9h 2019. 2020. 2021 and 2022. it has allowed the harity 10 survive the pandemic. develop its services aThJ" honour a1 serve bolh its clients and historic financial liabilits. FINANCIAL REPORT Funding sources We received fundiro from Frimley Health NHS F0UThJatn Trust {which part funds our HcThe from Hospitsl seryice), Royal Borough of Windsor and Mai¢Jenhead in addition lo other smaller grants. Of note. the funding received from Frimley NHS has not increased in 12 years even though operational costs have spiralled during those 12 years and activity increased. The Trustees of the charity support the signrficant subsidy the charity pro¥e5 to continue wtth this imwrtanl service Io SUPFKYi both patients in the cornmunity and the NHS. We also received many donations from frierKls. supporters and members of the public for which we are extremely grateful. Wilh¢JJl their generosity we would nol be able to support the older people of Slough and East Berkshire to the exlenl we are able to. Loan The charity applied for and received a bounce hjan payable over a 10-year period. ConsolKloled results for the year Total income was £1.524,76912020121- £1.170,481)- Investment of reSoUrS lo idenlrfy and develop new sources of income continues, and il is anticipaled that thi8 investment will result in improvements in overall performance in the future. Retail sales in Handy Help rnited increased from £302,814 in 2020121 10 £965.174 in 2020121 as a re5uII of reopening of retail stores followirvJ Covid restriclion5. 11
AGE CONCERN SLOUGH AND BERKSHIRE EAST (Limited by guarantee) Report of the TrUstS (incorporating the report of the dlrectors) for the year ended 30 April 2022 (continued) Consolidated expenditure in lum increased by 10% from £1.318.012 in 2020121 to £1,447.772 in 2021122 (see notes 7-8 fof details). The excess of IrMe over expenditure for the year was £66,669 {2020121- excess of expenditure over ir)rne was £137.2031. As set oul in note 1. the financial Frt)sition of the charity has improved since the year end and is on target lo return to positive accumulated funds by the next financial year. Accordingty, the Trustees consider rt is appropnate lo prepare ltr*se financial slalements on a going concem bast5. Reserves The charity's policy. continuously reviewed by the Board, is to sel asi(k reserves sufficient to. coveT three months costs as an ambition lo achieve that level of reseNe. The Trustees acknowledge that much work has been done by signrficanlly cutting costs lo put us on a better path lo achieve Ihis going fonvard. Group free reserves held on 30 April 2022 lotalled (£68,9J31. The Trustees are aware of the need lo replenish reserves back to the target levels over the medium term. STATEMENT OF TRUSTEES, RESPONSIBILrriES The Trustees are responsible for preparing the report of the Trustees and the financial slalemenls in accordance ¥pt¢able law arKJ regulations. Company law requires the Trustees (who are also the dreclors) lo wepare financial statements for each financial year. Under Ihat law the Trustee5 have elecled to prepare Ihe finala1 Statements in accordance United Kin9dom Generally Actepted Accounting Pract (United Kingdom Accounting Standards and applicable lawl- Under company law the Trustees musl not approve the financial statements unless they a satisfied that they give a tnJe and fair vivw of the state of affairs of the ch8rttable eompany and group and of the fesulls of the group for that peri(Kl. In preparing these finarrol statements, the Trustees are required lo.. suilable accwnting policies and appty them Con$tenY' observe the methods principles in the CharrtS SORP FRS JO2.. make judgements and eslimales that are reasonable and prudenL stale whether applicate UK Accounting Skndards have been fdlowed. subj.ecl lo any materral departures disclosed and explained in the financ1 statements: prepare the financial statements (H) the going concem basis unless it is inappropriate to wesume that the charitsble compary and the group wll continue in tInesS. The Trustees are reswnsible for keepirKJ adeqvale ountry reoyds Ihal are sufficient lo sh¢)w and explain the charitable company's arKJ group's transaclh?ns and disdose with reasonable arxuracy at any lime the rinancial position of the charitable company and the group and enable them lo ensure that the financial statements CoMY wrth the Companies Act 26. They are also resFK)nsibbe for safeguarding the assets of thè charilatAe company and the grwp and herKe for laking reasonable steps for the prevention and detection of fraud and other Irregularities. Insofar as the Trustees are aware= there ts no relevant audrt infofmation of whtch the charitable company s audrtor is Unawa.. the Trustees have laken all steps that they ought lo have taken to make themselves aware of any reievant audit information and to establish that the auditor is aware of that information. The Trustees are responsible for the maintenance and integrity of the corporate and financial information included on the charilaNe company's website. Legislation in the United Kingdom governing the preparation and dissemination of financ1 statements may drffer from legislation in other jurisdictions. 12
AGE CONCERN SLOUGH AND BERKSHIRE EAST (Limited by guarantee) R•F)Ort of th• Trust•frs lin¢orpgrnting tho r•port of th• diroctors) for the year ended 30 April 2022 (continued) Auditor appoinlment A resolution re-appointing Azets Audit Services wll be yoposed at AGM. Small company provisions This report has been prepared in accdar with the special provisions lor small companies under Part 15 of the Companies Act 2006. s approved by the Board ofTfUStees on1s1" i.Il.*&d signed on their behalf by.. This report Gsin Trustee 13
AGE CONCERN SLOUGH AND BERKSHIRE EAST (Limited by guarantee) Indep•ndent auditofs report to the members of Age Concern Slough and Berkshire East Opinion We have audited Ihe financial slalements of Age cOrM Slough and Berkshire East (the 'charilable parent company l and its subsidiaries Ilhe 'group'l for the year erKJed 30 April 2022 vA)ich comprise the Consolidated slalemenl of financial activities, the Consdidated balance sheet, the Company balance sheet. the Statement of cash flows and notes lo the financial statement$. ilUding a summary of significant accounting policies. The financial reporting framework that has been applied in Iheir preparation is applicable law and Uniled Kingdom Accounting Siandards. including Financial Reporting Standard 102 'The Financial RertIng Standard applicatje in the UK and Republic of Ireland, (United Kingdom Generally Accepted Accounting Practice). In our opinion. the financial statements.. give a true and fair view of Ihe stsle of the group's and of the charitae parent company's affairs as al 30 April 2022 an(i of the group's irlming resources and applKalion of resources. for the year then ended: have been properly wepared in accordanGe with United KinOrn Generally Accepted Accounting Practice.. and have been prepared in accordance with the requirements of the Companies Act 2006. Basis for opinion We conducted our audit in accordance with Inlemational Standards on AjIt1ng (UK) {ISAs {UK}l and applicable law. Our responsibilrties under tts)se standards are further described in the Auditor's responsibilities for the audtl of Ihe fInarla1 stalements sectton 0fourre1. We are independent oflhe group in accordance with the ethical requiremenls that are relevant lo our audrt of the financial statements in the UK, including the FRC'S Ethical Standard. and we have fuffilled our other ethical responsibilrties in accordance wilh these requirements. We bel*ve that the audit evKJen¢e we have obtained is sufficient and approwiate to provide a basi5 for our opinion. Concluslons relating to going concem In auditing the finanaal statements. we have concluded that the drectors, use of the going concem basis of accounting in the preparation of the financial statements is aprKokYiale. Based on the work we have performed. we have nol identified any material Uncertaint relating to events or ¢ondition5 that. individually rff collectNely. may Cast significant doubt on the company's ability to continue as a going concem a peri of at le8sI hvefve months from when the finartial slalemenls are authorised for issue. Our reswnsitmlilies and the responsibilities of Ihe directors wth respect to goiNJ concern are described in the relevant sections of this report. 14
AGE CONCERN SLOUGH AND BERKSHIRE EAST {Limlted by guarantee) Indepondent audltovs rnport to the members of Age Concern Slough and Berkshire East [ntinUed) Other infomlation The trustees are respSIble for the other informatK)n. The other infcfmation cofflprises the information included in the annual report. other than Ihe finanryal staternenls and our auditor's report Ihereon. Our opinion on the financial statements does not cover the other information and. eXp1 lo the extent otherwise explieitly stated in our report, we do not express any form of assurance condusion thereon. In connection with our audit of the financial slalemenls. our responsibiltty is lo read the other information and, in doing so. consider whether the other infrymalion is materially inconsislenl with the financial sialemenls or our knowle(Jge oblained in Ihe audil or olherwse appears lo be materially misstated. If we identify such material inconsistencies or apparent material misslalements, we are required lo delermine whether there is a material misstatement in the financial slatemenls or a material misslalemenl of the other information. If. based on the work we have perfomied. we conclude that there is a material misstslemenl of this other informalKJn, we are required lo reKx)rt that fact. We have nothing to report in this regard. Opinions on olher matters prescribed by the CompanSes Act 2006 In our opinion. based on the work undertaken in the course of the audit.. the infomialion given in the trustees. rewt. which indudes the directors, report prepared for the purposes of company law. for the financial year for which the finarKial slatefflenls are prepared is consistent with the financial 5talement5'. the directors, report included wthin the Iruslees, report has been prepare(J in accordance with applicable legal requirements. Mattws on which w• are required to report by exceplion In the light of the knowledge and underslanding of the group and the charitable parent company and its environment obtained in the course of Ihe audit. we have not idenlrf*d material misslatemenls in the directors, report included wlhin the Iruslees. report. We have nolhing lo report in respect of the fdkn¥ing matters in relation to which the Companies Act 20C requires us lo report to you rf, in our opinion= adequate accounting records have not been kept by the charitable parent company. or returns adequate for our audit have not been received from branches not visited by us: or the eharitable parent eornpary's financial staternenls are nol in agreement with accounting re¢ords and relums,. or certain disck)sures of trustees. remuneration spectfied by law are not made" or we have not r1Ved all the inforMan and explanath?ns we require for our audit.. or the Iruslees were 1 entitled to prepare the financial statements in acCdanCe with the small companies regime and lake advantage of the small companies, exempl)n$ in preparing the trustees, rekxKt and from the requirement to prepare a Strateg report. 15
AGE CONCERN SLOUGH AND BERKSHIRE EAST (Llmlted by guarantee) Ind•p•ndent auditorfs report to Ihe members of Age Concern Slough and Berkshire East {continued) Rgsponsibilities of trustees As explained more fully in the tnjstees. responsibil-rties ststement. the trustees (who are also the directors of the charitable Company for the purposes of company18wI are responsible for the preparation of the financial statements and for being satisfied that they gNe a true and fair view. and for such internal control as the trustees determine is necessary to enable the preparation of financkql statements that are free from material misslalement. ther due to frajd ty error. In preparing the financial stalernents. the trustees are reSrlb1e for assessin9 the group's and the harilable parent company s ability lo continue as a gtyng corwn. disdosing. as appjicable. matters related lo going concern and using the going concem basis of *counling unless the Iruslees either inlend to INuidate the QP the charilable parent company or lo cease operations. or have no realistic allernalive but to do so. Audito¢5 responsibilities for the audit of the financial sLitements Our objectives are lo obtsin reasonable assurance about whether the financial statements as a whole are free from material misslalemenl, whether due to fraud or error, arKI to issue an auditor's report that includes our opinion. ReaSonateassurance is a high level of assurance, butis not aguaranteethatan auditconducted in accordance wtth ISAS (UK) will always delect a material misslatement when il exists. Misstalemenls can arise from fraud or error and are considered rnaterial rf. individually or in the aggregate, they could reasonably be expecied lo influence economic decisions of users taken on the basis of these financial stalemenls. Extont to which the audtt was consldernd capablo of detecting irregularities, including fraud Irregularities, including fraud. are instsnces of non-compliance with laws and regulations. We desi9n procedures in line with our resFrt)nsibilities. outlined above and on the Financial ReIng Council's website. to detect material misstatements in respect of wregularities. wKluding fraud. We obtain and update our vnderstanding of Ihe entity. its aclNtties. ils eontrol environrnent. and likely future devdopments, including in relation lo the legal and regulat¢Ny framework aPiCable and how the entity is complying with that framework. Based on this understsnding, we idenlfy and assess Ihe risks of material misslalement of the financial statements, vthether due to fraud or error, design and perforni audit procedures responsive to those risks, and obtsin audil evidence Ihat is sufficient and apwopriate lo provide 2 basis for our opinion. This includes consideration ol the risk of acts by entty that weré contrary to applicable laws regulations. induding fraud. In response lo the risk of irregularities and non-COmlance with laws and regulations. induding fraud, we designed procedures wthich induded.. Enquiry of management and t1 chard with govemance around actual and potential liligalion and daims as well as actual. suspected and alleged fraud: Revthving mirwjtes of meetirKJs of those charged with governa. 16
AGE CONCERN SLOUGH ANO BERKSHIRE EAST (Limited by guarantee) Independent auditofs report to Ihe members of Age Concern Slough and Berkshire East (contInu) Assessing the extent of compliance with laws and regulations considered to have a direct material effect on the financia stslements or the operalions of the Company through enquiry and inspeclion.. Reviewing financial ststemenl disdosures and testing lo supporting doCuMentatn to assess compliance wlh applicable laws aThJ regulations." Performing audit work over the risk of management bias and override of conlrols, including testing of joumal entries and other adjustments for apprOpriaterss. evaluating the business rationale of signrfnI transaetiorts outshk the Th)nnal course of business and reviewing acctyjnting estimates for indicators of potential bias. Because of the inherent limitations of an audit. there is a risk Ihatwe will not detect all irregularities. including those leadin9 to a material misststemenl in the financial statements or non-compliance with regulation. This risk increases the more that CoMlance with a law or regulation is removed from the events and transactions refiecled in the finanual statements. as we will be less likely to become aware of inStar$ of non- com lance. The risk of not detecting a material misstatement resulting from fraud is higher than for one resulting from efror. as fraud may invofve collusion. forgery. intentional omissions, misrepresentations, or the override of intemal ntr. Afurther description of our reswnsibilities for Ihe audit of the financial stslements is localed on Ihe Financial Reporting Councl's wb$ite at www.frc.(Yg.uklaudilorsresponsibiiriies. This description forms part of our auditor's report. Use of our report This report is made solely to the charitable parent compary's members. as a boty. in accordance with Chapter 3 of Part 16 of the Companies Acl 2006. Our audit work has been undertaken so that we might stale lo the charitsble parent company's members tIse matters we are required lo siale to them in an auditor's report and for no othw purpose. To the fvllesl extent permitted by law. we tjo not accept or assume responsibility lo anyone other than the charitable parent company and the charitable parent company's members as a body. for our audit work. for this reFK)rt. or for the opinions we have formed. Paul Creasèy (Sfjnior SL*utory Auditor) For and on behalf of Azets Audit Services Statutory Auditor & Chartefed Accountants Egham 17
AGE CONCERN SLOUGH AND BERKSHIRE EAST (Limited by guarantee) Consolldated statement of financial activltles (Including an Income and expenditure account) Yr ended 30 Aprll 2022 Unrestric¢ad Restricted Total funds Total funds fund$ funds Year Year 2022 2021 Note Income Donations and Legaaes Charitable Activities Other trading activities Investments 24.956 134,240 1,013.257 16.171 124.651 211.494 149.607 345.734 1.013.257 16,171 22,989 832,670 302,814 12,008 Total 1,188,624 336.145 1.S24.769 1.170.481 Resources expended Raising funds Charitable activities (856,170) {856.170} 1719,279) 1330.201) (261.4011 1591,602) 1598.733) Total 11.186,3711 (261,401) (1.447.772) {1,318.012) Net expenditure and net movement in funds before lax 2,253 74.744 76.997 (147,5311 Taxation (10.3281 (10,328) 10.328 Net expenditurg and net rnovement in funds after tax {8.07S} 74.744 66,669 {137.2031 Total funds brought foThvard at 1 May 2021 {135.S72) (135.5721 1.631 Total funds carried forward at 30 April 2022 (143,647) 74.744 168.903} 1135,572) The net movement in funds for the year included wilhin Ihe finan¢ial statements of the charitable company was a deficil of £136,739 {2021." defiot of £107,194). The accornpanylng notes form part of these financial statements 18
AGE CONCERN SLOUGH AND BERKSHIRE EAST (Limited by guarantee) Consolidat•d statomènt of financial ¥livities Ilncludln9 an Income and expendlture account) Period ended 30 April 2021 Unrestricted Restricted Total funds Totsl fund5 ftsnds funds Period Year 2021 2020 Note Income Donations and Legaues Charitable A¢livilies Other trading activities Investments 21.489 592,692 302.814 12.008 1.5C 239.978 22.989 832,670 302,814 12.008 22,902 599,236 1,024,938 29.997 Total 929.003 241.478 1,170,481 1.677,073 Resou9$ exp¢nd•d Raising funds Charitable activities 1719.279) {719.279) {936.7491 (352.2) (246.437) (598.733) (731.040) Total {1.071.575) {246.437) (1.318.012) {1.667.7891 Net expendhure and net movement In funds before tax (142.572) 14.959) {147.531) 9.284 Taxation 10.328 10,328 Net expenditure and net movemgnt in funds after tax {132.244} (4,959) {137203) 9,284 Transfer betrfftn funds {4.9Sg} 4.959 Total funds brought fOard at 1 May 2020 1.631 {7.653) Total funds carried forward at 30 April 2021 (135,572} (135.572) 1,631 The nel movement in funds for the year in¢luded wthin the financ statements of charitable company was a deficil of £107.19412020.. defictt of £22.658). 19
AGE CONCERN SLOUGH ANO BERKSHIRE EAST (Limited by guarantee) Consolidated balance sheet As at 30 April 2022 2022 2021 Fixed assets Tangible fixed assets Investments 10a 13.830 15,663 13,630 15,653 Currenl assets Stock Debtors Cash at bank and in hand 13.745 135.6SS 41.335 19,272 128,368 163.371 12 190,745 311.011 Creditors: amounts falllng due within one year 13 (231.395} (413.8171 Not current (liabilit49syass•ts 140,650) (102,806> Total assels less CYen1 Ilabilitiès 126.820 {87,154) Crgditors: amounts falllng due after one year 15 (42.083) 148.418) Totsl ngt {liabilitiesya5sets (68,903) (135,572) Unrestricted funds General funds (68,903) {135.5721 Rostrfcted funds 17 Total funds 18 68.903) 1135,5721 These financial statements were apwoved by Ihe tM)ard of Trustees and authorised for issue on . and signed on tt1r behall. G Sinc Trust Company registration number: 03892564 The accompanylng noles forni part of these financial statements
AGE CONCERN SLOUGH AND BERKSHIRE EAST (Limited by guarantee) Company balance sheet As at 30 April 2022 2022 2021 Note Fixed assgts Tangible fixed assets Investments 10b 11 6.593 2.580 6.594 2.581 Current assets Debtors Cash at bank and in hand 12 33,766 23,092 174,679 53.348 56.858 228,027 Creditors: amounts falling due within one year 13 (305.010) (328.3031 Nel curr•nt aets (248.152) (100,2761 Total ass•ts1oss current Ilabilltlos (64.978) (97.6951 Creditors: amounts falling due afteronè year 15 17,124} Totsl net as¥etsl(liabilities) 1241,5581 (104.819) Unrestricted funds General fund5 (241.558) 1104.819) Restricted funds Total lunds 18 (241.$58) (104,819) se financial statements were approved by the board of Trustees and authorised for issue on nd signed on Iheir behalf. Gsi Trustee Compary registration number.. 03892564 Thè aw>mpanying not•s form part of thes• financial statements 21
AGE CONCERN SLOUGH AND BERKSHIRE EAST (Limited by guarantsè) Consolidated Slatement of Cash Flows Year ended 30 April 2022 2022 2021 Cash flows from operat5n9 activities: Nel cash {used inygeneraled by operating activities (109,5761 36,314 Cash flows from investing aclivities: Dividends. interest and rent5 from inve51fflents Interest paid Purchase of tsngible fixed assets 11,009 {474) (11.560) 12.008 112.9101 Nèt cash from investing activities (1.025) {9021 Cash Ilows from other financing activiti•s Advance of new loan Repayments of borrowing 50,000 (7.4661 (11,435} Ngt cash from financing activitiés (11.435) 42,534 Increase In cash In the perlod {122.036} 77.947 Cash at 1 Awil 2021 163,371 85.424 Cash at 30 April 2022 41,33S 163.371 Recon¢Sllalion of net Income (expendlture to net cash Ilow from op8rating activiti•s 2022 2021 Net income (expendilure) for the year Adjustments for: Deprecialion Interest and income from inveslments Interest costs Impairment of investments 66.669 (137,203) 13.383 (11.009) 474 8.237 {12.008} 25 69.517 (140,950) Decrease l (increase) in stock (Irease) I decrease in Irode and other debtors Increase l (decrease) in trade and other creditors 5,527 (7.297) {177,323} 15.595) 88.274 Castt (used In)Igenefated by operntions (109,576) 36,314 The movements in net debt are shown In note 24 10 the flnandal statements.
AGE CONCERN SLOUGH AND BERKSHIRE EAST {Limited by guarantee) Notes to the financial ststements Year ended 30 April 2022 1. Accounting policies General Inforrnatio Age Concern Slough and Berkshire East is a charitat4e company limited by gu¥antee, registered in England and Wales. The registered and principal office is disdosed on page 2. Accounting convention The financial stslements have been prepared in accordance with AccountiThJ and Reporting by Charities.. Statement of Recommen(Jed Practy"ce applicable lo charities preparing their accounts in accordance with the Financial Reporting Standard 102 Yhe Finana81 Reporting Standard applicable in the UK and Republic of Ireland" (FRS102} and the CompanEs Act 2006. The financial stslemenls have been kyepared under the histry cost con¥enliDn. The charitable company meets the definition of a public benefrt entity under FRS 102. The functional currerw of the charilatle company and the presentation currency for the charitable ompany and group is Sterling. This is the currency of the primary eeonomic environment in which the charty operate5. Golng Concern As set out in the Trustees Report. the Covid-19 pandemic was challenging for the charity with the need to provide services 10 5UPPOrt the elderty whilst enduring a loss of incorne from the retail operations. ReiaiS trading during the current year has been strong and combined wilh a notified legacy since the year end, the group is expecting to return to accumulated positive reserves by the next reporting date. Management have produced forecasts covering the peri(xl lo 31 December 2023 and based on these figures and the outtum lo dale. they have a reasonable expeclalion Ihal the charitable group company has adequate resources to continue in operation for the foreseeable future. The tharity therefore continues to adopt the going concern basis in preparing ils financial slalemenls. The principal accounting policies for the charitable grwp are sel out belTh¥.' Basis of consolidatlon The group financial statements conscAidate t1 financial stslements of Age Concern Slough and 8erkshire East and rts subsidiary urKlertaknng on a line by line basis for the year ended 30 April 2022. Transactions and balances befvfftn the charitable company and subsidiary have been eliminated from the consolidated financial ststemenls_ Incoming resour$ All incoming fesources are induded on the Statement of Financial Activities when the charitable company is legally entitled lo the irwme and the amounl can be quantrfEd with reasonable accuracy and are recognised in the period lo whth they relate. Where income relating to future periods is receNed in avae. or income relating to past periods Is received in arrears. such amounts are held as deferred accrued irwme accordingly. 23
AGE CONCERN SLOUGH AND BERKSHIRE EAST (Limited by guarantee) Notes to the financial statements l¢ontinued) Year ended 30 ApTII 2022 1. Accounting pollcies {continued} Incoming resources [ntInued} Granl irlme. induding Govemmenl Granls, whether"capilal" or"revenue" grants. is recognised when the charity has enlillemenl lo the funds. any performance conditions are attached to grants have been met. il is prObae that the income wll be receNed and the amount can be measured reliably. Legacy income is recognised when charity is ma(Je aware of the fu1$. and where il is probabsg that the income will be received. Resourcès expended All expenditure is accounted for on an xuuals basis arnl has been classified under headings that aggiegate all costs related to the calegory. Expenditure is recognised where there is a legal or constructive oblwation lo make payments to third parties. il is probable that the settlement will be required and the amount of the obligation can be measured reliably.11 is categorised under the following headings.. Costs of raising funds include5 grfts in kind and charity $p and café expenses.. Expenditure on charitable aclNilies includes the provision of day care and clubs,. and Olher expenditure rewesenl$ those ilems not falling into the eale9ories above. lffecoverable VAT is charged as an expense against the actNty for which expenditure arose. Grants payable to third parties a within the charttable objectNes. Where uncondilional grants are offered. this is accrued as swn as the recipient is notified of the grant. as Ihis gives rise lo a reasonable expectation that Ihe recipienl wll receive Ihe grants. Where grants are conditional relating to performance then the grant is 0Y accrued when any unfulfilled coThJilions are outside of the control of the charity. Pension costs The charitable company has in plxe a Qualfying Workptace Pension herne with Aviva and NEST for the benefit of those employees who wish to participate. These are defined contribution benefit schemes and contributions to these schemes are recognised as they are incurred. Employee benefits Short temi employee benefits. Irluding IM)liday pay, we recognised as an expense in the per in which they are inojrred. The charity recognises an accwal for accumulale(l annual leave accrued by employees as a Tesull of services rendered in the current period for whith employees can earry forward and use within the next year. The arU21 15 measured at the salary ost of the resFeCtNe employee in relation lo the period of absen¢e. Donated servius Grfts in kind are included in these financial statements as income at the full valLFe of the seNice and the corresponding expense induded as resources expended, as sel oul in more delail in note 2. Where goods are donated to the 0Up for resale. these are not included in stock bul are included in turnover when sold. 24
AGE CONCERN SLOUGH AND BERKSHIRE EAST {Limitsd by guarantee} Notes to the financial statemenls (continu•dl Year ended 30 April 2022 1. Accounting policies {continued) Operatlng lease transactions All amounts paid for goods and serwces under operating leases are recognised as expenditure over the lrfe of the lease. and ¥e included wthin expendrture in Ihe peri¢xl to which they relate. Tangible fixed assets Tangible fixed assets are recorded al cost or, where donated. at valuation al the time of acquisition. Depre¢ialion is l¢[ated lo %lIe off the book value of each lan9ible fixed asset over ils expected useful economic lrfe as follow5= Computers Shop fittings Furniture & equipment Transport straw3ht line basis over &5 years strauhl line basis over 5 years strarght line basis over 5 years 25% reducing balanc Judgements and estimates The preparation of Ihe financial statements requires TnJstees to make judgements. estimates and assumplions ab(xJl the carying value of assets and liabilities thal are not readily apparent from other sources. The estimates and undertying assumptions a based on historical experience and other factors that are consKiered relevant. Actual results may drffer from these estimates. The key e51imales indude depreciation rale5 and also certain Retsil property rdaled accruals, notably, pending di18pid8tions costs for recenty dosed shops. Slock Donated goods for sale in the charty spS we r40t valued for indusion as sl(Kk. Sale proceeds are accounted for as and when the sales occur. Purchased rtems of stock are value(l al the lower of cost and.net realisable value. Investmgnts Interests in entities are initially measured at cost subsequently measured al cost less any accumulated impaimienl losses. The investments are assessed for impairment al each reporting date and any impairment losses or reversals of impairnient losses are recognised immediately in profit or loss. Debtors Trade and other debtors are recognised al Ihe settlement amount due after any trade discount offered. Prepayments are value at the amount prepaKI nel of any trade discounts. Cash at bank and In hand Cash al bank and in hand indudes cash and short term highly liquid inveslmenls with an original maturty dale of three months or less. 25
AGE CONCERN SLOUGH AND BERKSHIRE EAST {Llmited by guaranteo) Notes to the financial statements (conlinued) Year ended 30 April 2022 Accounllng policies Icontlnuod) Croditors and Provisions Creditors and pKovisions are rec(KJnised when the charity has a present obligation resulting from a past event that will probably result in the transfer of funds to a third party and the amount lo sellle the past oblallOn can be measured or eslimated relialjy. Credrtors and provisions are normally rewnised al their transactn prKe after allowng for any trade discounts due unless the arrangement conslitule(l a financing transaCtn in which case the transaction is measured al present value of future payments discounted at the prevailing market rate of interest. Other financial liabilities are initially measured fair value nel of iheir transaelion costs. They are subsequenlty measured at amortised cost usirKJ the effective interest rale method. Fund accounting General funds are unreslrrcted funds that are available for use * the discretion of the Trustees in furthefance of the general objecltves of the charitae company and have not been desHJnated for other purposes. Reslricled funds comprise funds that must be used for a specific purFM)se. Donations and Legacies Unrestricted Restricted funds funds Total Year 2022 Total Year 2021 Voluntary income Donations. legacies and simli ar income 24.956 124.651 149.607 22,989 Legacies receivable in the pwod amounted to £67.68712021.' £Nil).
AGE CONCERN SLOUGH AND BERKSHIRE EAST (Limited by guarantee) Notes to tha financial sLitements Icontinued) Year ended 30 April 2022 Charitable Activities unfeStrle(I Restred funds fijnds Total Year 2022 Total Year 2021 Grants receNable (see below) Users fees 14,920 119.320 211,494 226.414 119,320 773,350 59.320 134.240 211.494 345.734 832.670 (Deblorsy Received Oebtorsl defeffed during (deferred) year Tolal Year 2022 Total Year 2021 Grants receivable .Frimley Heahh NHS Foundation Trust Royal Borough of Windsor and MaKlenhead Government Grants JRS Other Government Grants Sundry Lottery 120.437 120,437 120,437 (5.5CQ) 101.557 14.920 {5.000} 91.057 14.920 58.500 331,673 201,699 11.041 50,000 (5,500) 236.914 {5,0) 226.414 773,350 Unrestricted Restricted funds funds Total Year 2022 Total Year 2021 Other trading activilies Charity shop and café sales Rag income 5.174 48.083 965,174 48.083 302.814 1.013,257 1,013,257 302,814 Unrestricted Restrtcted funds funds Total Yoaf 2022 Totsl Year 2021 Invgstmgnt Inrne Bank Inte$t Gain on investment Rental income 5.162 11,000 5.162 11.000 12,000 16.171 16,171 12.008 27
AGE CONCERN SLOUGH AND BERKSHIRE EAST (Limited by guarantee) Not•s to th• financ6al sLitements {contSnuedl Year ended 30 April 2022 Charitable activities and costs of generatlng voluntary inwm• UnstrICted Restrted funds fu5 Total Yr 2022 Total Year 2021 Fundraising Trading (StK>psI Home Vi511ing I Shopping l Ooffl Care Day Care Centres and transport Home from Hospital Food and Fitness Clubs Overhead employment and other costs RBWM Information and AdV(Y {I&AI Community Volunteering and BefrndIng Auditor's remuneration-. Audit fees.. Charity Audit fees.. Subsidiary Non-audil fees.. gfOUP 856.170 155.931 8.319 25.606 6,601 61.873 6.191 17.757 856.170 155,931 81.006 146.043 43.878 61.873 37.191 17,757 719,279 159.932 6,844 143,082 49,894 84,218 44,682 56.524 72.687 120.437 37.277 31.000 11.550 5.800 30.573 11.550 5,800 30.573 8,283 4.352 30,923 1.186.371 261,401 1.447,772 1,318.012 Represented by.. Charitable activitS (see note 71 Costs of generating voluntary income (see te 7) 330.201 261.401 $91.602 598.733 856,170 856,170 719.279 1.186.371 261,401 1.447,772 1,318.012
AGE CONCERN SLOUGH AND BERKSHIRE EAST (Limited by guarantee) Notes to the flnancial statements (continued) Year ended 30 April 2022 Total resoufces expendod Staff costs Depreciation Other tosls Total Year 2022 Total Year 2021 Charitable 8CtNities Fundraising trading.. cosls of goods sold and other costs 393.935 6.775 190.892 591.602 598,733 410,789 6.608 438.771 856.170 719.279 804,724 13,383 629,663 1,447,772 1.318,012 0opr¢ciation 13.383 8,237 Other Costs Premise$ Consumables and materials Travel and transport Professional fees {exduding Audit and accoulltancy) Catering and aelivilies Telephone arKJ fax Audit and accountancy IT expenses Printing, postage and stationery Miscellaneous expenses 344.610 46,697 19,753 70,590 806 10,030 47,922 16,680 11,041 61,534 273.084 27,548 11.445 105.432 372 17,424 43,558 12,461 10,455 52.705 629.663 554.484 Staff ¢osts Wages and salaries Social Security costs Pension costs 763.120 34.124 7,480 723,969 23,419 7.902 804.724 755,2j One employees eamed over £60.000 in the penod {2021: No employees) The approximate average number of staff. by headcount, for the year. amounled to 35 {2021..271 in the charity and 38 {2021'.47) in Handy help Limited Staff costs include Iwo non-contraclual payments lotalling £nil (2021: £nill.
AGE CONCERN SLOUGH AND BERKSHIRE EAST (Limited by guarante•) Notes to the financlal ststements {contSnuedl Year ended 30 April 2022 8. Net expenditure for the year Net expelIre is stated after charging: 2022 2021 Depreciation of tangible fLxed assets Operating lease rentals Audrtors remuneration Audit fees: Charty Audit fees- Subsidiary Non-audit fees.. group 13.383 10,116 8,237 14.240 11.550 5,800 30.573 8,283 4,352 30.923 9. Trustoes. and key manag•ment personnel remuneration and expenses The Trustees consider the key management of the charttable company to be themselves and the Chief Executive Officer. Total remuneration and benefits paid lo key management during the year were as follows.. 2022 Noof Trustees. and KMP 2021 Noof Trustees. and KMP £fKJ.000 - £70.000 £30.000 - £40,000 No remuneration was paid lo any Tnjslee in 2022 or 2021. Expenses of £100 were reimbursed in respect of travel and other costs incurred {2021.. £Nil).
AGE CONCERN SLOUGH AND BERKSHIRE EAST (Limited by guarantee) Notgs to the financial statements (continued) Year ended 30 April 2022 10. Tangible fixed assets la) Group Shop Furniturè & rIngS •quipment Computors Total Cost At 1 May 2021 Additions Disposals 80.061 16.882 6.557 123.639 220.582 5.003 11.560 At 30 April 2022 80.061 23.439 128.642 232.142 Depreciation At 1 May 2021 Charge for the year Eliminated on disposal 80,041 10 14.492 110,396 204,929 6.624 6.749 13,383 At 30 April 2022 80.OS1 21.116 117.145 218.312 Net 8ook Value At 30 April 2022 10 2.323 11,497 13,830 AI 30 Apnl 2021 20 2,3WJ 13,243 15,653 (b) Company Shop Fumiture & frttings Equipmènt Computers Total Cost Al 1 May 2021 Additions Disposals 80.061 5,154 102.931 188,146 6,557 4,238 10,795 At 30 April 2022 80,061 11.711 107,169 198,941 Dèprèciation Al 1 May 2021 Charge for the ye Eliminated on disposal 80.041 10 4,820 4.568 100.705 185,566 2,204 6,782 At 30 Apr512022 80.051 9.388 102.909 192.348 Net Book Value At 30 April 2022 10 2.323 4.260 6.593 At 30 April 2021 20 334 2,226 2.580 31
AGE CONCERN SLOUGH AND BERKSHIRE EAST (Limited by guaranloo) Notes to the financlal statements (continued) Year ended 30 April 2022 Investménts Investment In Group undertaklngs 2022 2021 Company Handy Help Limited Proportlon of nomSnal value of Issued shares held by Company Name of undertaking Country Descriptlon of of incorporatlon shares Handy Hdp Limited (company number.. 06444328) England Ordinary 100% The results of HaTrJy Help knmited con501idated within these fInarla1 stslemenls are as follows.. 2022 2021 Sales Olher operaling income Cost of sales Expenses Interest Taxation 1,070,329 30,698 (743.607) (143,2121 (474) 110.328) 302.814 408.130 {719,2791 132.002) 10,328 ProfW{Loss) for the y 203.406 130.0091 30 April 2022 30 April 2021 Assets Liabilities 301,853 {1292011 220,241 1250.995) 172.653 130,7541 Share capital Reserves 172,651 (30.7551 172.652 {30.754)
AGE CONCERN SLOUGH AND BERKSHIRE EAST (Limited by guarnntee) Notes to the financial statemenls (continued) Year ended 30 April 2022 12. Debtors Group 2022 Company 2022 2021 2021 Trade debtors Prepayments VAT Other debtors Amount due from subsidiary Deferred tax 64.093 42,974 10.787 17.811 19,992 54.155 13.714 30,179 20.893 4,067 1.094 7.712 4,303 14.533 3.911 30.246 121,686 10.328 135.665 128,368 33,766 174.679 13. Creditors: amounts falling due wlthln one year Group 2022 Company 2022 2021 2021 Other Loans Bank loans Trade ereditors Grants received in advance and deferred Income Other creditors Taxes and social security Accnjals Amounts due lo subsidiary 6.709 8,547 8,706 65.649 191.085 6,709 8,547 33,124 147,404 10.167 13,729 41.169 88.528 12.917 28,491 97,084 66.987 10.167 13,229 41.169 41.378 159,234 12,917 28.491 97.084 33.859 231.395 413.817 305.010 328.303 14. Deferred income (al Group and Company 2022 2021 Balance at 1 May 2021 Income releaset1 Income deferred in Ihe period 12,917 20,107 (12.917> (20,107) 10,167 12.917 Balance at 30 1 2022 10,167 12,917 Deferred income comwises grant ire for the 2022-23 financial year re1Ved advance.
AGE CONCERN SLOUGH AND BERKSHIRE EAST (Llmltod by guarantee) Notes to th• financial statomènts Iconlinu•d} Year ended 30 April 2022 15. CredltOTS: amounts falling due after one year Group 2022 Company 2022 2021 2021 Other Loans Bank loans 7.124 41.294 7,124 42.083 42,083 48,418 7,124 Other loans are unsecured and are repayable over three years. The intere51 rale charged is 12%. Bank loans and unsecured and are repayabte over nine years. The interest rate charged Is 2.5%. 2022 2021 Amount5 due within one year Amounts due wilhing 1- 2 years Amounts due within 2- 5 years Amounts due greater than 5 years 13,026 5.652 17.828 13.617 17,253 16,851 30,682 885 50.123 65,671 16. Gon•ral funds {a) Group 2022 2021 Balance al 1 May 2021 Surplusl{deficill for the period Transfer from reslricled funds (135,572) 1.631 66.669 {132.244) 14,9591 Balance at 30 Awil 2022 {68.903) {135.5721 (b) Company 2022 2021 Baants at 1 May 2021 Surplusl(deficill for the period Transfer from restricted funds (104,819) 2,376 (136.739) (102.2351 14.9591 Baance al 30 April 2022 (241,558) {104.8191
AGE CONCERN SLOUGH AND BERKSHIRE EAST (Limited by guarantee) Notes to the financial stat•monts (continu•d) Year ond¢d 30 April 2022 17. Rostrict funds BalarKe 1 May InmIng 2021 funds Balance 30 April 2022 Outgoing fundsl transfers Group and company Food and Fitness Clubs Wexham Home from Hospital RBWM Advocacy Day Care Centre and TransF¥xt 37.277 120.437 31.000 72.687 (37.2771 (120.4371 (31.0001 {72.6871 261.401 {261.401 > The Food and Fitness aubs provtde wtrilional meals. exercise classes. actNilies and a chance for people to so¢iaise localty at venues in and around Slough. Our Wexham Home trom Hospital leam provides accompanied transport home for discharged patients. They Ihen provide practical and emolKJnal support. when required, to help wilh independent Iwing and Tehabililation and prevent their dients from being readmitted to hospital. RBWM adv(CY Kyovides communty and residentia advocacy bwthin the Borough of Windsor and Maidenhead. which addresses a wide range of issues coveritYJ health, welfare, financial. legal and housing matters. The Day Care Centre is a purpose-buill single level faciltty. supporting older people and those with physul and menta health needs. providing an enioyatrAe and therapeutic experience within a safe. caring and secure environment. There were no amounts wilhin restricted funds that represented nel book values of capital items at either year end.
AGE CONCERN SLOUGH AND BERKSHIRE EAST (Limited by guarantee) Notes to the financlal statements (continued) Y•ar ended 30 April 2022 18. Analysis of net assets between funds Unrestricted General Restrid funds funds Total Group Fixed assets Nel currenl asselsllliabililies) Long term creditors 13,830 (40,6501 {42.0831 13.830 (40,6501 (42,083> {68.3) (68.903) Unrestricted Geneial Restrlcted funds funds Totsl Charity Fixed assets Nel current asselsl{liabililies) Long term ueditors 6.594 <248.152) 6.594 {248,1521 1241,5581 1241,5581 19. Operatlng lease commllments The charItae companVs arKI the sroup's annual e£immitments for rental payments under non- cancellable operating leases payable during the ye¥ to 30 April 2022 are as follows.. 2022 Land and Buildtngs 2021 Land and Building5 Group and Company Leases expiring: Within one year Between one and two years Beteen tsvo and fNe years Over five years 59,500 51.500 219.063 97,500 198,456 78.156 106,563 115.500 498,675 20. Pènsion scheme The nomial contributions for the ye on defined contributKn sct*mes were £7,48012021.' £7,W21. There were oulstanding conlributKJns due at the anCe sheel date amounting to £1,462 {2021'. £3,240).
AGE CONCERN SLOUGH AND BERKSHIRE EAST (Limited by guarantee) Notes to the finan¢ial statements (contlnued) Y•ai and 30 April 2022 21. Related party transactions There were no related party transactions within the year. Exemption has been taken from dFsclosure of transactions been the charitsble company and ils wholly owned subsidiary undertaking under Financial Reporting Slan(lard 102. 22. Financial instruments The rrying am¢)unts of the wup's financial instruments are as follows.. 2022 2021 Financ1 assels Debt instruments measured al amorts.sed eosl.. Trade debtors (note 12) - Other debtors (note 12) 64.093 17.811 19.992 30,179 81.904 50.171 Equity instruments measured al cost less impairment-. Fixed asset unlisted investments Inole 11) $0.171 Financial liabilhies Measured at amortised cost Loan Inole 15) - Trade creditors (note 13) - Other creditors {rK)te 131 54.236 65.649 13.729 65,672 191.085 28.491 133.614 285.248 The income, expenses, nel gains and nel losses athbutable the group and charity's financial instruments are summorised as foll¢)ws: 2022 2021 Income and expense Financial assets measured at amortised cost Financial liabilities measured at amortised cost 11,009 12.008 37
AGE CONCERN SLOUGH AND BERKSHIRE EAST (Limited by guarantee) Notes to the financlal stslements (continued) Year ended 30 AprS12022 23. Controlling party The Trustees constder that there 15 rn contrdling party. 24. Movements In net debt 01.05.2021 Cashflow 30.04.2022 Cash at bank and in hand Loans 163.371 165,038) 98.333 (122.0371 10,802 {111.2351 41,334 (54,236} {12.902}