2024-03-31-accounts - Dingle Multi Agency Centre Limited

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DINGLE MULTI AGENCY CENTRE LTD

ANNUAL REPORT 2023-2024

TOXTETH TOWN HALL

COMMUNITY RESOURCE CENTRE

15 HIGH PARK STREET

LIVERPOOL L8 8DX

Dingle Multi Agency Centre Ltd is a Registered Charity No 1076407 and Limited Company by Guarantee 3358612 registered in England

CONTENTS

1. Aims & Objectives and Annual performance	Page 3-7
2. History & Heritage	Page 8
3. Chairs Report	Page 9-10
4. Trustees Financial Report and Annual Accounts	Page 11-12
Appendix A – Annual Accounts 23/24

1. AIMS, OBJECTS & ANNUAL PERFORMANCE

AIM:

To create a state-of-the-art, community resource to promote the physical, social, cultural, and economic betterment of the Toxteth area.

CHARITABLE STATUS & OBJECTS

The company was incorporated under the Companies Act 1985, under the terms of the Memorandum and Articles of Association dated 23 April 1997, as amended by special resolution dated 15 June 1999, and was registered as a charity in accordance with this governing document on 6 July 1999. A further amendment was made in Dec 06 under special resolution with an addition to the charity’s objects – refer to object c.

The objects of the charity are: -

a) To promote the benefit of the inhabitants of Toxteth and the neighbourhood thereof (hereinafter called “the area of benefit”) without distinction of sex, sexual orientation, race, or of political, religious, or other opinions, by associating together the said inhabitants and the local authorities, voluntary and other organisations in a common effort to advance education and to provide facilities in the interests of social welfare, for recreation and other leisure-time occupation with the object of improving conditions of life for the said inhabitants;
b) To establish or secure the establishment of a community centre, and to maintain and manage the same, whether alone, or in co-operation with any local authority, or other person or body, in furtherance of these objects
c) To promote the efficiency and effectiveness of charities and the promotion of the effective use of resources for charitable purposes by charitable and non charitable bodies in the Toxteth area but not exclusively, by the provision or by procuring the provision of accommodation, information, assistance, and other support services

THE CHARITY

PRINCIPAL ACTIVITY

The charitable company was established to manage Toxteth Town Hall Community Resource Centre. The charity currently provides an advice service, advocacy, organises, hosts, and delivers community events, training courses, workshops, community clubs and other activities at the centre, alone or in conjunction with other agencies. The charity also delivers heritage and volunteering projects. Space is let out under licence agreements to other charities or community organisations whose service and facilities would be of benefit to the residents within our area of benefit – Toxteth. In addition, a large community hall facility is available to be booked by groups for a range of purposes.

DMAC Ltd. purchased the 125 Year Head Lease on Toxteth Town Hall building in July 1997 but originally had it on a contract from May 1997. It was purchased for £80,000 fundraised from Dingle SRB and LCC Community Development Fund.

Charitable work and activities: Annual Report 1/4/23-31/3/24:

In the last 12 months the beneficiaries of our charity's services and activities were 2701 individual (in person) beneficiaries and 3976 online beneficiaries. Of the 2701 individual beneficiaries they were supported in the following ways:

There were 2612 people who walked in needing assistance: After triage they were assisted as follows:

✓ 352 people required a referral to Whitechapel/Shelter for homeless and housing issues.
✓ 269 accessed an advice appointment at our own Toxteth Town Hall Advice Service - and we were accepted into membership of Advice UK for a second year.
✓ 675 people accessed our Advocacy support.
✓ We referred 643 people to external and specialist agencies for ongoing assistance.
✓ 327 people accessed our Resource Hub (Freephone, scanning, printing, and computer)
✓ 230 people were supported with a Food Voucher and/or additional food support
✓ 81 people had an application made for them to the Household Support Fund
✓ 35 people had on site appointments arranged with NEA who were experiencing energy crisis

In addition,

a) We had 18 Table tennis club members attending our weekly Monday club sessions, improving their fitness, friendships, and overall wellbeing.
b) Our Adult Garden club members were 11. They attended 48 on-site weekly Friday club sessions run by Mike our Horticulturist. They sowed, grew, and harvested a wide range of fruit, vegetables, and herbs. The garden produced a meal a week for all members.

c) We had 35 Family Games Club members who attended 40 on-site weekly Friday club sessions having lots of fun indoors (board games, floor games, table tennis, crafts, themed sessions) and outdoors including food growing and gardening:
d) We had 6 local adults attending our weekly Monday Peer Support English, Maths and Science class for 46 weeks.

e) We had 19 individuals attend monthly coffee mornings with unlimited hot drinks, snacks, table-top games and a quiz with prizes, supported by Tesco and Torus Foundation, from September 2023 to March 2024.

f) We had 1328 Facebook & 2648 Twitter followers who accessed regular updates/information and other crisis and support services information.

In July 2023 we hosted a visit of the Board of The Duchy of Lancaster Benevolent Fund who enjoyed meeting some of our trustees, staff and adult gardening club members, and to learn more about the work we do. A lovely day was had by all.

In addition, and separate to the above, as part of our winter warmer initiative we also provided 50 Winter warmer packs comprising of a hat, scarf, gloves for children under 14, funded by Torus Foundation.

We held our first Festive Fayre in November 2023 in partnership with Back on Track Liverpool Ltd.

We had 14 local stall holders and over 100 members of the public attended.

Note this beneficiary data does not include the beneficiaries of the 13 organisations based in our Centre.

In addition to our charity being based in the Centre, during this reporting period, it was home to the following listed organisations we call Centre Based Organisations (CBO’s).

➢ Back on Track (Liverpool) Ltd
➢ Milky one Creative (small business)
➢ Sola Arts
➢ Family Refugee Support Project
➢ MOWLL (Moving on with Life and Learning)
➢ Whitechapel Centre
➢ Household into Work
➢ EAC Hub Ltd occupied
➢ Personal Success
➢ Envi Hairdressing
➢ Back to Life (Liverpool) Ltd
➢ United Response
➢ Unlimited Cleaning

You can visit our website www.toxtethtownhall.org and click on centre based organisations tab, for details of their websites to learn of their own charitable work.

THE THOMPSON COMMUNITY HALL

Our Centre holds no religious or political affiliation and so is accessible to the diverse communities within our area of benefit. The Centre has facilitated a variety of events/public forums e.g., DWP consultation closure meetings, NHS Covid vaccinations, job fairs, heritage open days etc. The hall is also used by a range of external organisations, local groups and residents for various activities.

Income is generated and raised through:

Applying for Grants, Donations or Contracts for delivery of our community programmes and charitable activities and services.
Licence/Lease fees charged to the centre-based organisations and through the hiring of the hall/rooms. This enables the charity to cover the majority of the overheads and running costs of the building. These fees and other small grants contribute towards the costs of the staff and overheads as we are not yet fully self sustainable.

Funding and Support:

In the financial period April 2023 to March 2024 as detailed in the accounts appended, our thanks go to the following funders who have supported our charitable work, services, community programmes including courses and clubs, advice service, equipment and materials, and core running costs as follows:

➢ Henry Smith Charity (core running costs)
➢ P H Holt Foundation (Advice Service)
➢ The Clothworkers Foundation (capital)
➢ Garfield Weston Foundation (core running costs)
➢ The Torus Foundation (activities)
➢ LCVS (activities)
➢ Pilkington Charities Fund (activities and core)
➢ Duchy of Lancaster Benevolent Fund (capital)

2. History & Heritage

HISTORY OF TOXTETH

In the mid 1500’s Toxteth was a Deer Park under the ownership of King John. The many Earls of Sefton had residency in Toxteth and owned a number of properties.

Toxteth Park was a vast area spanning from the shore and included areas we know now as Otterspool, Smithdown Road, Aigburth Vale, and Mossley Hill amongst others. This has been

identified from a number of maps. (Source – Liverpool Public Library).

HISTORY OF THE BUILDING

The information accessible is very limited. Sources that we have referred to and relied upon to produce this page include the Public Library and verbal anecdotes from visitors to the centre. Toxteth Town Hall Community Resource Centre (its title now) is based in the heart of Toxteth. The building was built in 1865-6 and was designed by Layland (Architect). Its original title was “The Township of Toxteth Park Public Offices”, known locally then as the "Town Hall. It has played a major role in the civic life of the area. During its history its uses include the following:

Registry Office (Births & Deaths only) Medical Dispensary, Morgue, Coroners Inquests, Services for

the Destitute, Means testing, Hardship Support, Food Dispensary, Police cells (war time),

Dispensary of School Uniforms, Community Meetings, Health & Social Security & Department of

Unemployment amongst other uses.

If you have any memories and/or information on the building, we would welcome your input to build up a comprehensive picture. Contact us at the centre.

HERITAGE

In 1969 the English Heritage awarded the building with Grade 2 listed status. The front and side facades are of sandstone, the rest brick. It has a number of pediments with Venetian windows. There are large sashes in moulded architraves.

Internally the community hall has wonderful, detailed plaster works to the walls and ceiling and a plaque of a stag that was donated by The Earl of Sefton when the building was constructed. (Source: Conservation Office LCC).

3. Chairs Report 01/04/2023 – 31/03/2024

I bid you all welcome to the 27[th] Annual General Meeting of Dingle Multi Agency Centre Ltd. This meeting gives us the opportunity of giving a review of our activities during the reporting period.

Once again, I would like to take this opportunity of thanking all my fellow Trustees and all staff members of the Charity for the hard and dedicated efforts they have made to ensure that DMAC Ltd has continued to offer a high-quality service to our members and all users of the facilities here.

REVIEW OF THE YEAR 2023 to 2024

As you are already aware our core objectives include providing support, services and activities to local residents (for full details please refer to Section 1 of this report). Additionally, we provide office/hire accommodation to a range of charities and non-profit making organisations and business start-ups that serve the local community in a variety of ways and at a price they can afford. This is all delivered from our building – Toxteth Town Hall Community Resource Centre and our developed green space on our rear land, in L8.

Again, we owe a great debt of thanks to Denise Bernard, our Company Secretary, for the work she has been involved in securing on-going financial assistance. The Board of Trustees and staff have all made strenuous efforts to keep us on an even keel, which has contributed to increased use of our facilities. The Board continues to monitor our expenses and maximise efficiencies.

VISIT BY THE BOARD OF THE DUCHY OF LANCASTER BENEVOLENT FUND The Lord Lieutenant of Merseyside Mark Blundell has been a regular visitor to the charity when invited on formal occasions but in July of 2023, we were deeply honoured when his office contacted us stating that not only he, but the full board of The Duchy of Lancaster Benevolent Fund would like to come to our Centre. This was for an informal lunch and to view the building and the work our charity delivers. Accordingly, the visit took place and included the HM’s Privy Purse and HM Lord-Lieutenant of Greater Manchester, Mrs Diane Hawkins. We held the lunch in our community garden in lovely weather. During the visit HM Privy Purse received a phone call which turned out to be His Majesty King Charles III and through him, passed on his regards. We fondly recounted His Majesty’s attendance at our Centre in 2007. Following the visit, we received a message from the Secretary of the Duchy Benevolent Fund who said that it was the best trip they had ever had!

THE BOARD

I have held the position of Chair during the period of this report. We welcomed 2 new Trustees following the AGM in November 2023, Hyatt Murshid and Kris Khan. They both bring a wealth of skills and experience to our Board which they have been putting to good use at meetings. I am delighted to take this opportunity to thank each and every one of the Trustees for their wonderful efforts on behalf of DMAC Ltd.

FUNDERS

We secured a 3 year revenue grant from Henry Smith Charity in July 2023 which will contribute towards us meeting our core running costs. In this reporting period we give our thanks to: Henry Smith Charity, P H Holt Foundation, The Clothworkers Foundation, Garfield Weston Foundation, The Torus Foundation, LCVS, Pilkington Charities Fund and

Duchy of Lancaster Benevolent Fund, in their support they have showed, the confidence they have in this charity and their satisfaction that their monies have been well used.

OCCUPANCY/ CENTRE BASED ORGANISATIONS (CBO’S)

By March 2024, office rental occupancy (not sessional hire) had 1 void. In this reporting period we welcomed Unlimited Cleaning Ltd. As I write this report 3 offices have become available and are being advertised in the hope that we will once again be at capacity.

MEMBER ORGANISATIONS

As of 31[st] March 2024, there were 6 organisations that were formal organisational members with voting rights at an AGM or EGM.

STAFF/PERSONNEL

Management of our Centre is under a sessional contract for service (2 days a week) with MEC Ltd and have done so with excellent efficiency, as is apparent from this report.

We still have the continuity given by Cala Comer, as an Advocate and receptionist, who does a wonderful job dealing with the numerous and varied requests for help at Reception and the caretaking so necessary in a building of the age and size of ours is still carried out by George Williams. We welcomed our other current caretaker, Bernard Aldridge in February 24. Saynab Ali remains our Cleaner. Maram Yehiah took over from Hyatt Murshid as Activity Coordinator delivering our activity programme. Mike McGrath remains as our sessional Horticulturist doing a great job with our Community Garden and foodgrowing clubs. Maram Yehiah remains our sessional Advisor delivering the in-person face to face on site Advice sessions. Our fully insured Advice Service was successfully admitted for a second year into membership of Advice UK.

All these members of staff/personnel/advisors have given of their best over the past year, and we would like to express our sincere thanks and gratitude in keeping this Centre safe, accessible and having a great welcoming atmosphere.

As stated, Denise remains as Company Secretary and is still assisting in fund raising. Again, heartfelt thanks to her for her continuing and vital efforts. Staff appraisals and assessments are on-going and have shown that all staff members are fully content with their positions within the Organisation and are basically able to fulfil their duties. On-going training is always a consideration, and members of staff and the board have attended various training courses over the year.

IN CONCLUSION

Our services, activities and programmes are popular locally. Office space in our Building is still in high demand and we have managed to sustain full operations with the support of grant funding giving us time to rebuild and increase our level of self-generating income. With the continuing assistance of the personnel team, the selfless work of the Trustees and of course the boundless energy of our Company Secretary; we have kept the DMAC flag flying as high and as proud as ever.

Martin K Davies, Chair of the Board of Trustees.

Trustees Financial Report & Annual Accounts 23/24

The accounts enclosed are for the financial period 01/04/2023 to 31/03/2024 and are an accurate account of the financial activities of the charity for this period.

FINANCE:

The Statement of Financial Activities shows net expenditure for the year of £13,326. £9,453 of the total expenditure relates to depreciation of fixed assets. Excluding depreciation and restricted funding the charity had a net expenditure of £751. The charity carries forward an unrestricted fund balance of £24,852 which is both fixed and current assets (£82) - see note 13, a designated fund balance of £112,953 (fixed assets only) and a restricted fund balance of £27,892 that is both fixed and current assets (£9,628). The designated balance represents the fixed assets of the charity (i.e. not cash reserves).

Huge thanks are owed to the various funders detailed on page 7. We thank them for their much-appreciated support towards meeting the costs of our charitable activities, advice service, capital items/equipment, activity clubs, running costs of the centre and contributions towards project specific activities.

FUTURE STRATEGY:

The charity usually reviews it strategies annually and primarily such focuses on the needs of our beneficiaries and sustainability. We regularly undertake a broad consultation with our beneficiaries that informs the priorities and services needed. Our accounts herein show that our self-generating income has almost recovered to pre pandemic levels and increased by circa 10%.

Our priority is to secure core-running costs grant support to accommodate the difference between self-generating income and annual running costs for 2025 and beyond. Multiyear funding has been secured for part of this from Henry Smith Charity. Applications are being made early 2025 to another multiyear core cost funder to further support us in achieving this goal whilst we increase self-generating income from letting out void spaces to capacity. This strategy mitigates the need to make cuts to our operations.

We anticipate will take us at least 1-2 more years to fully return to pre-pandemic selfincome generation levels and the cost of living and inflation reduces. The new Advice Service launched in January 2023 will require full grant funding to sustain it, as does our Activity programme.

RESERVES POLICY

The general reserves fund represents unrestricted funds arising from charitable assets acquired. The current level of unrestricted funds is £24,934; however, this includes £64,852 of fixed assets which are not liquid funds and current unrestricted funds (free reserves) are £82 (see note 13 in the accounts).

The charity has an overdraft facility with the bank of £10,000. The designated reserves fund represents the net book value of improvements to leasehold property which have been capitalised. The current level of designated funds is £112,953 (fixed assets only). General operations are also part funded through specifically identified funding sources (restricted funds). The current restricted funds balance is £27,892 (both fixed and liquid (£9,628)).

The charity’s reserves policy is to work towards building and maintaining an unrestricted current assets reserve equal to 3 months running costs as a minimum, and 6 months preferably. In relation to provision for major items (overhaul of roof, boiler replacement etc) the charity would endeavour to raise capital grants to support these items however, the target is to work towards building and maintaining an unrestricted designated fund of £15,000.

The accounts are hereby provided for anybody’s perusal. The board of Trustees extend their thanks to Paul Taylor ACIE for his professional work in making our accounts presentable in accordance with legislative requirements.

Yours sincerely

Denise Bernard - Company Secretary On behalf of the board of Trustees

R¢port of the Dlr¢ttor8 and Flnancffial Statements For Iho Year Ended 31 M8rch 2024 Dingle Multl Ag¢n¢y Ctntre Llmlted (Company Jkmlted by guarantee and not havlng Share capltal)

Dlngle Multi Agen¢y Centre Lfimlted (Company limlted by guarnDtee #nd not havlng share capitsl) Contents of the Fln8nclal Ststements for tbe Y•ar Ended 31 M¥reh 2024 Pag¢ Company Information Report of tbg Dlrectors Statsment of Flnanelal Aethiltles Balancc Sheet Notes to the FIDan¢lal Statsmfjnts The followlng pages do Dot form part of the stntulory fjnan¢l41 ststsments: Ind¢p¢nd•nt ExAmln¢r's Report 14 In¢om¢ and Expendlture Account 15

Dlngle Multfi Agelley Centre Limited (Company limited by guarantee and not hAving share ¢apitAI) eompvdny lttformath¥n for the Year End¢d 31 March 2024 D0118 & TRUSTELS: M D&vies A Chin Huan Lin Murshid K l<h&n SECRETARY: D Bernard REGISTERED OFFICE; 15 High Pk Strv¢t Toxteth Liv¢rpool Merseyside L8 8DX REGISTERED NUMBER; . COMPANY: . CHARITY: 3358612 (Englaryd and Wal¢s) 1076407 (En814nd and Wal<s) ACCOUNrAt. PaulTaylor 74 Brook Valo Waterloo Live001 L22 3YB Barclays Bank plc Page I

Dingle Multi Agency Centre Limited (Company limited by guvdrattteo and llot bavlng share capitgl) Report of the Directors for the Year Ellded 31. MAreb 2024 The directors present their rcport with the financial statements of the company for the year ended 31 March 2024. CHARITABLE STATUS AND OBJECTS The company was incorporatsd under the Companies Act 1985, und¢r the temis ot the M¢morandum and Articles of Association dated 23 April 1997, as amended by special resolution dated 15 June 1999., and was registered as a charity in accordance with the governing document on 6 July 1999. A further amendment was made in December 2006 under special resolution with an addition to the charity's objects- refer to object c. The objects of the charity are: (a) to promote the benefit of the inhabitants of Toxteth and the ncighbourhood thereof (hereinafter called '%h6 area of benefit") without distinction of sex, sexual orientation, race, or of politicaL religious, or other opinions, by associating togethèr the said inhabitants and the local authorities, voluntary and oth¢r organisations in & commoll effort to advance education and to proiride facilities in the ints¥ests of social welfare, for recreation and other leisure-time occupation with the object of improving th conditions of life for said inhabitants; (b) to estsblish or secure the establisbment of a community centre, and to maintain and manage the same, whether alone, ot in Go-operation with any local authority, or other person or body, in furtherance of these objects. (c) to promote the efficiency and effectiveness of charities and the promotion of th¢ effective use of resources for cbaritsble purposes by charitsble and non-charitable bodies in the Toxteth area but not exclusively, by the provision or by procuring the provision of accommodation. inforniation. assistance and other support s¢rvices. PIIJNCIPAL ACTIVITY The charitable company was established to manage Toxteth Town Hall Community ReSOue Centre,, The charity organises, hosts and d¢Jivers: ¢ollllnunity events; training courses; workshops; community activity clubs. Digital Hub and Public Inforn]ation Pointr, advocacy; referrals to other support serviceslagencies and more. at the centre, alone or in conjunction with other agencies. The Chlty 80 delivers h¢ritagc. and voluntsering projects. Space Is let out und¢r licence or lease a¢Mellts to other charities, start up local businesses/sole traders and community organisations whose s¢rvice and facilities would be of benefit to the residents within our area of benefit - Toxteth. In addition, a large ¢on]munity ha]1 facility and roomls are available to be booked by groups for a range of puryx)ses. RESULTS The results for the year and financial position of the company are thown in the annexe.d fmatscial statements. REVIEW OF THE BUSINESS Misslon To create a state-of-the-art community resource to promote the physical, social, cultural and economic ' betternient of the Toxteth are&

Dlngle Multl Ageney Ctntre Limlted (Company limltcd by gu4rantée and not having shar¢ capltal) Report of the Directors (contlnued) for the Year End¢d 31 Mxreh 2024 REVIEW OF THE BUSXNISS (continued) OrgAnisatlon and admlnistration The charity's board of Trustees meet.inonthly. The charity is able to eniploy/contract a smalj peOnnelle? to enable them to run the .ccntre and deVery the activities. Actlvlties chitable work and activities dats for 114123-31/3124: In the last 12 months the beneficiaries of our charity's services and activities were 2701 individual (in I person) b¢nefiGiari¢s and 3976 online beneficiaries. Of the 2701 indiv1thl benefi¢iaTies they were supported in the following ways: Individual .Beneficiary Dats ApT 23 to Mar 24 rotsl walk-ins (people walking in needing assistance). Breakdown of how they were asslstÈd.. Food voucher/support Advocacy Advice clients Whitechapel Centre referrals External agency referrals Use of resources (phonelscann¢r/printet/computer) Household Support Fund applications made NEA appointments (energy crisis) Total 2612 675 269 352 643 327 8.1 35 Clubs and classes: Weekly: Peer Support English, Maths and Science class learners Table tcnnis club adult m¢n]bers Adult Gardening club adult members Family Games. Club member8 Monthly: Coffee mornings 18 35 19 Total 89 Total Individual beneficiaries Twitter followers Fac¢book followers/friends 2648 Page 3

Dlngle Mujtl Agen¢y Celltre Llmited (Company Ilmited by gllaran #nd not baylllg share eapitsl) Report of the Dlrectors (contlnved) for the Year Ended 31 MArch 2024 REVIEW OF BUSINESS (¢ontlnued) Not¢ this beneficiary data does not include the beneficiaries of the 13 organisations based in our Centre. In addition to our charity being based in the Centre, during this teporting perio(L it was hon to the following listed org.anisations we call Centre Based Organisations (CBO'S). Back on Track (Liverpool) Ltd Milky one Creative (small business) Sola Arts Family R¢fugee Support Project MOWLL (Moving on with Life and Learning) Whitechapel Centre Household into Work EAC Hub Ltd occupied Personal Success Envi Hairdressing Back to Life (Liverpool) Ltd United Response Unlimited Cleaning You can visit their respective websites for detsils of their own charitable work deliver¢d and beneficiaries. Page 4

Dingle Multi Agollcy Cehtre Llmited (Company limited by guarante¢ and not having share Capfita Report of the Dir¢¢tors (continued) for the Year Ended 31 March 2024 REVIEW OF THE BUSINESS (¢ontlnued) inance The Statement ofFinancial Activities shows net expenditure for the year of £1.3,326. £9,453 of the total expenditure relates to. depreciation of fixed assets. Excludittg depreciation and restricted funditig the. charity had a net expenditure of £751. The. charity ¢arries forward an unrestrictsd fund balance of £24,852 which is both fixed and current aSts (£82) - see note13, a designated fund balance of £112,953 (fixed assets only) and a restricted fi]nd balance of£27,892 that is both fixed and current assets (£9,628), The designated balance represents the fixed assets of the charity (i,e. not. Cash reserves). Huge thanka ,' are owed to the various fundeT8 nam¢ly: Garfield Weston Foundation (core running costs), Henry Smlth Charity (core nmnlng costs), P H Holt I Foundation (Advlce Service), The Torz4s Foundatlon (aciivit16& project), LCVS (activltles project), Pilklngton Charities Fund (activlty und Core costs), Duchy ofLancaster Benevol¢ni Fund (capital), Thé ' Clothworkers Fo24ndalion (capilal one-offl. The strategies below will enable us to face future challenges. FUTURE STRATKGY The charity usually reviews it strategies annually and primarlly such focuses on the needs Df our ' beneficiaries and sustainability. We regularly undertake a broad consultation with OUT beneficiaries that infornis the priorities and services needed. Our accounts herein show that our self-generating income, has almost recovered to prc pand¢mic levcts and increased by circa l O %. Ow priority Is to secure core-running costs grant support to accommodate the difference between self- ! generating income and annual ruwiing costs for 2025 and beyond. Multiyear funding has been secured , for part of this from Henry Smith Charity. Applications are b¢ing mado early 2025 to another multiyear, , ore cost funder to further support us in achieving this goal whilst we increase self-8eneiatin8 incotne. , from lettlng out void spaces to capacity. This strategy mitigates the need to m8ke cuts to our operntions.: We anticipate will take us at least 1-2 more years to fully return to pre-pandemic self-income generation, levels and the cost of living and inflation reduces. The new Advice Service launched in January 2023 will require full grant funding to sustain it Ag does our Activity programme. RESERvs POLICY The general reserv. fund represents unrestricted funds arising from clwitsble assets acquired. The current level of unr¢strict¢d fldS is £24,934, however this include3 £64,852 of fAxed assets which are not liquid fLmds and ct4rrent unrestrlctedfynds (free reserves) are £82 (see note 13). The charity has an I overdraft facility with the bank of £1 0.000. The designated res¢rves fund represents the net book value of improvements to leasehold ptoperty which have been capitalised. The current lovel of designated funds is £112,953 {f¢d assets only). Gcneral operations are also part funded through specifically identified funding sources (restricted funds). The current restrirted funds balance is £27.892 (both fed and liquid (£9, 628)). The charity's reserves policy is to wotk towards building and maintaining an unrestricted CUTxent assets reserve equal to 3 rnonths running costs as a minimum, and 6 months preferably. In relation to PmVi8ion for Major items (overhaul of roof, boiler replacement etc) the charity would endeavour to raise capital ' , grants to support these items however, the target js to work towards building and nwintsining an,: unrestricted designated fimd of £15,000.

Dlngle Multl Agency Centre Lllnited (Compaoy limited by guarantee 8nd not h8vlng share capital) Report of th¢ Directors (¢ontlnued) for the Year Ended 31 Mareh 2024 RISK REVIEW The charity undertak¢s regular risk r¢views regarding its operation and governance which fonn.part of its risk register. In relation to financ¢s the cl]arity increased its self-income generation by circa, 10 %. The charity was able to secure grants to support partof our core nmning costs'not covered by our. self-geneT&ting income. We also secured restricted grants to continue the new Advice Service and our Activity programme. It is not expected for self-generating income levels to fully return to pre pandemic lev¢ls for the next 1-2 years 4nd so some multi-year funding for core costs has been secured and further grallts will be applied fot ill the coming y¢ar. DIRECTORS The directors shown below have heId office during the whole of the period from l April 2023 to tho dats of this report. M Davies AHewitt A Chin Iluan Lin The following directors were appointsd during the year: H Murshid- Appointed l December 2023 K Khan- Appointed l December 2023 The company is limited by guarantee and does not have share capitsl, and therefore the directors have no beneficial interest in the shar¢ capital of the company. All directors are members of the Board of Trustees. This report has been prepared in accordance with the Statement of Recommended Practice, "Accounting and Reporting by Charities" and with the special provisions of Part 15 of the Companies Act 2006 relating to small companies, ON BEHALF OF THE BOARD: A Hewitt- DIRECTOR IfRUSTEE Dated: 20th Noventher 2024 Page 6

Dingle Multi Agency Centre Limltéd (Company limltsd by guarantee and not havin{share.capithl) St8temeot ofFiDancial A¢tivlti (including Incom¢ and Expenditure Aceounl) For the Year Ended 31 March 2024 2024 2023 Total Funds Deslgnated UDrestri¢kd Funds Fund Restrl¢led Fllhds Incoming re80ur¢¢s Ineomlng re8ollrce8 from generatlng nds: Wolwilary Incoffte Donations, leg8¢ies and similar incoming r¢$ources 1,80D . Grants receivabje 57240 ActlyllifOT generatingfyn Total Ineomlng resources Resourcos expènded Char.itsble actlvitle8 Governanee eosts 6,231 75,374 63,584 14.5,Ig9 114,568, Totsl r¢sourees expeDded 231 Net incomtDg rngources - Net Incon)e for tbe year (6,231) (751) (6J44) (13,326) (2,827) i Gr8 transfers beiween Iljnds Net movement Ill fund$ (6.231) (751) (6.344) (13,326) (2,827) Total funds at l April 2023 L625 122fi JllL85 IL912., Total fuThd8 at 3.1 March 2024 112 Movements in fimds are d£sclosed in Note 13 to the financial statsments. DLSIGNATED AND ENDOWMENT FUNDS The designated fiilld r¢pr¢sents the net book value of improvements to leasehold propety which have be¢ll ¢apitalised in the ac¢ounts. The ¢harity had no endowtnent funds in eith¢r the current or previous years. The not¢s fornl part 0fth fiDanciaI statement&

Dingle Multi Agency Centre Llmited (CompAoy limited by guarAnt# and D hAvlag ¥hare cApital) Bahnte Shtet AS at 31 March 2tr24 2024 2023 Notes FIXED ASSKIS: Tangible assets 196,049 205502 CiJRRENf ASSETS: D¢btor¥ Cash at bank and in hAnd io 1,80S 5,111 10,784 16,214 CREDITOFS.. Amount5 falllng du¢ with one yeor li NET CtIRRENT (LJAJILITIES)IASSETS TOTAL ASSETS LESS CURRENf LLIBILITIES 205,759 219,085 CREDITORS: Amounts falling due after more tlwi one y¢ar 12 NET As$ETS £113 RESERVES: Restrlcted ndS Dulgnated fiLnd8 Unrestricted lill$ 27.982 I12,993 13 13 34236 119,224 IL25 Tho company 18 uttitled to oxemptlon from audit under SeAlon 477 of the Companle8 Aol 2006 for the yeHretJdlng 31 MRwh 2024. Th¢ members have not required the wnLpAny to obtain 8n audit of Its fllwiclal 8tQt¢nntS forthe year end 3.1 Marcb 2024 In acLy)rdan¢¢ with tion 476 of the Compania A¢t 2006 The dlrertorg acknowledge th¢fftt rc5poDslblliticJ for.., a) EDsurin8 that th¢ ¢ompany k¢gp8 accounting record8 whlch wmply with Se¢tion 386 and 387 of the Companie8 Act 2006 and b) Preparing financial $latem¢nts whi¢h giye a true 8nd fair view of the stato OraffrS ofthe company 88 at the end of each fin4n¢iaL'yeat andofits proflt or1098 for each fin8nciAi year in accordance withthe requir¢ments of Stions 394 and 395 andwhich oth¢Ni5¢ Mpty wlth the r¢quirem¢nts of tb¢ MpAnieS Aet 2006 relatlDg to fIn)CIal statements, 80 far applic4ble to th¢ CoMpy. The fmallciai statement$ are prepprod in a¢cordanoo with tho speoial provts1o ofPart 15 ofthe (bmpanlu Art 2006 relatlng to small companl andwlth the Statemthi of Recommended Pra¢#1, "Accoutttin8 and Reportlng by Charities" and FRS Ily2 (Seation LA) ON BEEIALF OF THE BOARD: J4¢ts- . A H¢witt-DIRECToiiifRusTEE Appmvod by thc b¢)ard on 20 November2024 The notes fotm partof tlwafjnancial statemet

Dingle Multl Agency Centre LKmited (Compally limited by guarantee and not having share eapital) Note5 to the Finaneigl Ststements for the Year Ended 31 March 2024 AccouNrING POLICIES Basls of pYtpAratloh of accounts The fmaneial statements have been prepared trder th¢ historiMI cmvonttott and in accordancè iyith FRS 102 (Section IA). the Companies Act 2006 and follow the rts¢ommendations of th¢ Statemtnt o£Re¢omm¢nd¢d PctiCe,.Aountin8 andReporting by Charitie8. Ih¢omlng resourtts Incotning resources consist otwts re¢eive(L LX)ntnlutions rÉ¢eived towards, the coyts of die r&8ovr¢e witr¢ (primarily leaseAloence f¢¢ inwm¢), donations, and bank deposit interast Teceived. Grants are ¢redit¢d to the profit and loss account receivable. Othcr ill]e is credited to. the profit and loss ac¢ount 08,T¢ceiv Resourees exponded Resources expend¢d are re00lSed in thv period in which they 4r¢ incurreLI Resources expended Ilude atlnl>utable VAT Ivhich cannot be recovered. Fundraising and publicity wsts comprl8e those costs incurrod in raisin8 funds for the clwlty and promo.ting rts public profil¢, R¢sources expided on charitable activities comprise all expenditiire directly ill undertaking the ¢haTity's work to rned its charitable objectiv¢$. Governance rmts ¢omprise c08ts Illcued directly in governance aTrangoments. relating to the general running of the thity. ' Penslons The company operates a defll]ed contribution.pension $chem& Contnl)utions payable for the year ate cknged in theprofit arid1083 acGounL T8nglble flxtd assets D¢pre¢iation 13 provid¢d at th¢ followlng annual rntey in orderto wrfte off tangibl6fixed assets ov¢r theit expe¢ted useful ecotiomic lives, 88 follows: Leasehold propety Fixtiwes And fittings -20h on cost - 15Yo on reducing balance Items of oqulpm¢nt are c8Pitalised where the purchase price exexl £100. and are of an obvious capAtsI nature. Restrl¢t¢d Ibllds Restrictsd funds ar¢ subject to specific oonditions imposed by the donor& Thes¢ conditbn8 are being complled with, Unre$tri¢ted thnd$ Unrestricted fid8 are grants and oth¢r incoming resour¢e8 reoeivablo or generated for th¢ obj¢¢ts of the charity without fiyther specified purpose And are available as general funds. They are available for us¢ a¢ the disrtion of the dwity in fitrthwanc¢ of its general charitable obj¢¢tives. Page 9

Dingl¢ Multl A%¢ncy C¢lltre Llmlted (Company limlted by guar4nts¢ and not havlng Share ¢apAtaD Note$ to th¢ Financial StAtem¢nts (¢ontinDed) for the Year Ended 31 Mar¢h 2024 INCOMING RESOURCES FROM ACTIVITIES TO FURTHER THE CHARITY'S OWECTS 2024 Total Fund$ 2023 Total Funds Designated Unrestrfitttd Fun(ts liestrActed Funds Don#tAons? legacle8 and slmilar incomlng resources: Donations received: Grants reeelvabl¢: Eleanor Rathbone Charitabl& Ttust Pilkington CIMriti¢s Fund enry Smith Charity Clotkworkers Foundation The Torns Foundation Foyle Foundation Garfield Weston Foundation John Moore$ Foundation LCVS Duchy of Laneast¢r . P H Holt Foundation 2,976 4,000, 4,000 20.900 6,200 iJoo 4,000 20,90.0 6,200 1.300 5,000 10,000 5,400 3,000 2,500 10,000 10,000 1,040 2,800 1,040 2,800 Aetivltle8 for generatlng fund8: Leaselli¢ence incomo Other income 75,717 75,717 69,183 70 cEtARITABLE ACTIVITIES 2024 Total Funds 2023 Total Fund D¢slgn4t¢d Unr¢strl¢ted Funds Restrleted Funds Wages, gat2ries & pension (note 7) Telephone and intemet Posta8¢. printing and Ststionery Trnv¢lling and volunteer expenses Repairs and maintenance Pest ¢ontrol Cleaning Rates and water Inswance Light and heat Jntmvexternal refreshments Proje¢t costs (inc covid related Costs) Management fees Depreciation". Fixture and fjttings Lweholdproperty 44,326 44,326 2,290 595 261 9,539 456 2,521 2,623 5,740 17,892 38,845 1,429 546 163 8.340 456 2,019 2,372 .3,548 14,711 2290 595 261 7,048 456 2,491 2,521 2,623 5,740 28.833 28,833 20,660 13,453 18.663 20,660 3,792 37 14S 189 P880 10

Dlngle Multi Ageney Centre Limlted (Company limited by gugrantee and not havipg share eapfital) Notss to the Financfal Statements(¢ontinued) for the Year Ended 31 March 2024 GOVEI¥NANCE COSTS 2024 Totsl Fullds 2023 TotAI D¢slgnat¢d Unrestrlcted Funds Funds Restrlcteil Fulld$ Accountancy Bank charges Professional fres Depreciation; Fixtures and fittings 800 362 800 362 2,g21 800 342 2,506 TOTAL RESOURCES EXPENDED 2024 Tot&1 Costs 2023 Total i Costs,1 Staff Costs Depreeiatlon (owned ossets) Otbér Costs R¢venue Expendlture CA)St.of geherating.fill Charitsble a¢tiviti¢s Governance costs 44,326 9,453 145,189. 114,568 i 8 1 118.216.. 44J26 9,453 95,393 149.172 Capital Exp¢ndlture Fixed ass¢t purchases Depr¢¢iation of fix ets 23 39 NET INCOMING RESOURCES FOR THE YEAR 2024 2023 This is stat£d after eh8rging: DepreciatiotL of tangible fixcd qssets (own¢d by the chartty)., Fixtures And fitting8 D¢pr¢ciation of tangible fixed assets Oeased by thE cbarity).. Leasehold propety Services of reportin8 wuntant 3,222 6231 DiTrctor8' emoluments 4nd other benefits, ¢tu.

Dingle Multi Ageo¢y Centr¢ Limit¢d (Company limited by guarante¢ and not having ihare ¢apit¥l) Notes to the Fjngnelal Ststements (tontlnlled) for the Year Ended 31 March 2024 STAFF COSTS 2024 2023 Staff costs were as follow8: Wages and salaries Social secwity costs 44,326 38.845 44 No employ¢0 received LYrtolum¢its of mor¢ than £5.0,000. The average weekly number of employ¢¢s during th¢ year, ¢alculated on the basi8 of 1] time equivaIts. was ag folLow8: 2024 2023 No Costs of activities in fiuth¢rance ofcharity's objects Tho dirnctors and tharity Inthe8 rw¢iv¢d nornuneration from th¢ wmpany durln8 the current or previous yeaTS, nor were any exponses reimbiwsed to them m oitheryear. & TAXATION The charitable mpany is exempt from corporntion tsx ottits charitable activitie8. 9. TANCIBLEFIXED ASSETS Leasehold Propety Fixtures & Fittings Total COST: At l April 2023 Additions 311,$60 70,210 381,770 At 31 March 2024 311 21 81 DEPRECIATION: At l April 2023 Charge for y¢ar 48,724 176268 At 31 March 21)24 13 51 85 NET BOOK VALUES: At 31 Mat¢kL 2023 At 31 March 2024 The net book value r¢pr&*nts tanglble fixed &8sets used for dlrect clwitsble pUoses. Page 12

Dingle Multi Agency Centr¢ Llmitsd (Company limited by guarr4nte¢ and not having share ¢apital) Notes to the Flnaneial Stgtements (continued) for the Year Ebded 31 March 2024 10. DEBTORS: AMOUNTS FALLING DUE WITIIIN ONE YEAR 2024 2023 Trade debtors Prep. ayments 1,803 80 11. CREDITORS: AMOUNTS FALLING DUE TH]N ONE YEAR. 2024 2023 Social security and other t8xes Sunthy Creditors and accruals Rents received in advance Grants received in advance 274. 800 219 1412 11 CREDrroRS: AMOUNTS FALLING DUE AFTER MORE THAN ONE YEAR 2024 2023 Liverpool City Council Amounts falling due In more than five yeats: Repayabl¢ otberwise than by instalments Liverpool City Council The Loan fro Liverpool City Council will only fall due for repaent, in the event that the ¢ompany c¢ase8 to operate ,as a collununity resource rKntre. The directors do not anticipate that,this WAII occur for the foreseeable fithre. No Intor¢8t is chargeable on this loan. 13. ANALYSIS OF NET ASSETS BETWEEIY FUNDS General Designated Restrlcted Funds Fund8 Funds Total Funds Current assets Current liabilities 82 10,702 10,784 Net eiirreDt assets (fr¢e reserves) Tangible fixed assets Long terni liabilities 82 9.628 13,583 64,852 00 112,933 18,264 196,049 Total net assets at 31 March 2024 Page 13

Dingle Multi Agency Centre Llmited (Company limlted by guaralltee.and not havEug share eapfits Indep¢ndeJxt EJarnlner's Report to the Trostses of Dingle MultE Agenty Centr¢ Llmiled Re$p¢ctive r¢sponslbllhle3 of trustets and examiner The truste¢s (who ar¢ a180 the thctDrs of the company for the puryoses of company law) are responsible for th¢ preparation of the accounts. The charity's trustees consid6r that an audit is not required forthis year under s¢otion 144(2) ofthe Charities Act 2011 (th¢ 2011 Act) and that an independentexamination is needed Having satisfi¢d myself that the charity is not subject to audit under Part 16 of the Companies Act 2006 18 eligibl¢ for independent examination, it is my responsibility to: examine the &ccowits undcr section 145 of the 2011 Ac(. to follow the procedures laid down in th¢ General Directions given by the Charity Comthwionunder s¢ction 145(5Xb) of th9 2011 A¢t; and to state whether particular nmtters hav¢ come to my attention. Basis of Independ¢nt CX2mEner's report My exAmin&tion was ctirried out in a¢¢ordance with the General Direct14)n8 given by the Chlties Commission. ex8min&tion include8 a review ofthe aOUnting records kept by the charity and a eomparison ofthe accounts presmt¢d wit those records, It also includ¢s consideration of aty unusual Aten or disclosures in the acoouhts, and the seeking of ' oxpIanations from you as trustees concerning any such mattors, The proo¢dures und¢rt&k¢n do not provid¢ all th¢ evidentt that would be required in an audit ¢onsequentty, no opinion is given as to whether the accounts present a 'true and vi¢w' and the report 18 limited to those matters Set out in the statement b.elow. Independent examiner s $tstement In cot]nection with my examination, no matter has come to my attention: which siv¢s me reasonabl¢ cause to believe tha¢ kn any material respecL the Tequirements (A) to keep accounting reeord8 in a¢¢ordance with section 386 of the Comp1¢5 Act 2006; and (b) to prepare accounts whi¢h acrd with the accounting records, Comply with the arxounting requirements of the Companies Act 2006 ftnd with the methods end principl¢8 ofthe Statement ofReconlmended Practice.. AL*ounting and Reporting by Chariti¢s have not been met; or to Whic ID my opinion, attention.should b¢ drawn to enabl¢ a proper understsnding of the accounts to be r¢ach¢d. Name: P Taylor R¢levant professional qUPdlifieAtion orbody: Address., ACIE 74 Brook Vale Wat¢rloo Liverpool L22 3YB Date: 20 November 2024 Thi5 page do&q not forni part ofthe statutory fke1[ At4tements

Dingle Mlllti Agency Centre Llmited (Company limited by guarantee and Dot havlug share eaplt*D Income and Expendlture Atcount for the Year Ended 31 Mar¢h 2024 2024 2023 Income: Donations Teceived Lease/licenee fee income J.072 1.800 Other Income,. Grdllts received Other income 76,789 43,487 L17 Admintstrthtlon eosts: Wages Pensions T¢lcphone and intemet Postsges. printing 2nd ststionery Travelling and volunteer expeTh8es Repairs and maintenance Pest oontrol Cleaning Accovntan¢y Professional fees Project costs (in¢ covld related Costs) Management fees 135,846 115,389 44,326 38,845 2,290 595 261 9539 1.429 546 163 8.340 456 2,019 800 8) 28,833 13,453 113,102 87,220 Establtshment ¢08ts: Rates and water Insurance . Light and heat 2,623 5,740 2,372 348 71 26255 20,631 Flnance tosts: Bank charges Bank inter¢st 362 342 362 342 Depredatlon: Leasehold property Fixtures and fittings 6.231 6,231 NET INCOMEI(EXPENDITURE) 326 This page does not forni part of thè statutory fmancial stat¢ments Page 15

R¢port of the Dlr¢ttor8 and Flnancffial Statements For Iho Year Ended 31 M8rch 2024 Dingle Multl Ag¢n¢y Ctntre Llmlted (Company Jkmlted by guarantee and not havlng Share capltal)