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2024-03-31-accounts

Company Registratlon Iyo. 03416785 Charlty Registratlon No. 1074622 Community Advice Works (A company limited by gu￿antee) . Annual Report and Financial Statements For the year ended 31 March 2024 KathleeThMoss ACMA, CGMA Independent Examiller 48 Lawn Terrace, London. SE3 9LP

Communlty Advlca Works (A company limited by guarantee) Trustees. Annual Report Forthe y8ar 8nded 31 MarGh 2024 Page Report of the Trustee8 Report of the ludependettt Examiner StateM￿t of Financial ActiviticB (incorporating the income and expendtture account) 10 Balance Sheel 11 Notes to the Financial Statements 1&22

Community Advice Work5 (A company limlted by guarantee) Trustees, Annual Report For the year ended 31 March 2024 REFERENCE AND ADMINISTRATIVE DYfAILS Registered Company number 03416785 (Ellgland and Wales) Regl$t¢red Charlty number 1074622 R¢glstered offiee 49a Hatfield Clos¢ L￿lldOn SE14 5DW Tru8teeJ l Dlreetors Katheritia A Dullbar (Chair) Jill Mountford Juliet Sturridge Gillian E Hart (Company Secretary) Ravi Raviodran Claudia Hyd¢ Toby Conye Resigned 25th October 2023 Shannon Reynolds Appolnied l June 2024 Emmanuel Kornii Appointed l June 2024 Sa￿&￿tha Short (Compally Sec•) Appointed l June 2024 Treasurer Juliet Sturridge CoDJpally Secretsry Gillian Hart Indepelldent Examlner Kathleen MOB& Ac￿ CGMA 48 Lawn Terrace, London SE3 9LP Banke Barclays Bank Pl¢ 93 tKwisbam High Street LA)ndon SE13 6BB

Community Advice WoA(s (A company Ilmlted by guarantee) Trustees. Annual Report For the year 8nded 31 March 2024 The trustces, who are also dtr¢ctors of the charity for the purposes of the Companies Act 2006, present their report witkL the financial statements of the charity for th¢ y¢ar endcd 31 MaTcb 2024. The trust¢¢s have adopied the provisions of th¢ Stai¢mcnt of Recommended Practice (SORP) (FRS 102) and The Financial R¢porting Standard applicable in the UK and Republi¢ of Ireland (FRS 102). STRUCTURE, GOVERNANCE AND MAh'AGEMENT Governing doeumellt The charity is controllcd by its governing document, a deed of trust, and constilutes a lin)ited company, limited by guaTant¢e. as def￿ed by th¢ Conipanies Act 2006. Recruitment and appolntment rf)f new trustees Dir¢GtorslTrustees are appointed at an Annual General Meetin8 when a third of the existing Directors/Truste¢s mu8t resign at which point they can then stand for re-election. Ag set out in Th¢ ATiicl¢s of Associalion the Trustees, wbo are also directors for the putpose8 of company law, have ihe power al any time, and from time to time, to appoint any person to be a Directorl Trustee, either to fill a casual vacancy or as an addition to the cxisting DirectorslTrustees, Any DirectorlTrustee so appointed 8halJ hold the offiL'C only w]til th¢ next following Annual General Me¢ting and shall th¢D be ¢ligible for re-election. OrgY4lli8ational $tructure Tbe charitable company 18 managed by Directorsrrrustees elccted at the Annual General Meeting. The DirectorslTrustees also act under company law as Directors of the company. Th¢r¢ were six Dire¢torslTrustees as at 31 March 2024 each of whom is liable to pay a maximum of £1 in the event of the company being wound up. The board mel every 4 to 6 weeks to monitor the on-going dcvclopmcnt of the project and to discuss reports on work related projects. Updates on issues related to finance are given at each meeting. Heajth and Safely and statT matters are always iternised on th¢ agend8. Th¢ Director&lTrust¢es have been monitoring the organisation to ensure it is efficient. effective and 8U8tainablo. The Directorsrrrustces are also committed to furthering partnership working to cnable residents to bcnefit from looal serviccs that compl¢ment each other, avoid duplication and ensure best practice. Rl$k manRgement The organisation premises are still based in New Cross and due to our good on-going r¢lationsbip with Lewisham Council. these are still renl free to us. We need to note the risk attached to tbe new premises a8 we do not own it and although we have an indefinite contract with then L¢wisham Homes. now Lewisham Counoil, we do, overall. have less security, however we calculate that this is u small risk.

Comrnunity Advice Works (A company limlted by guarantee) Truslees, Annual Report Forthe year ended 31 March 2024 STRUCTURE, GOVKRNANCE AND MANAGEMENT Rlsk8 In a Cost of Llvlng Crbts TTUStees are aware of the incredibly difficult time being faced by residents and organisations acro88 th¢ local area in New Cross Gate, with thc continlled cost of living crisis and the difficult situation many local families are in. Trustee8 are aware of the risk to the organisation from the huge iiumber of people that need to access support and help, something that we have seen from the ri8ing number of people accessing our drop-ln and advice services and newly developed outreach sessions. It is vital that the trustees and Directors are well briefed and have continuing conversations about the dcvcloping situation to ensure work is reflecting the necds of tbe community. Rl$k8 Wlth Fundlllg Movlng Into 2025 Trustees are aware of the difficult financial situation with fiuJdiDg in the advice and charity sector following tbe palldemic and the lar8¢St global economic crisis seen in over a century. While we are 8tilL in partnership with Advice Lewisham Partnership, funds received from them ceased in 2023. We are hoping to secure funding from the National Lottery for the ll¢xt five years. We continue to 8UPPOrt tbc Scrvice Manager to bid for fvrther ￿llds and support th¢ charity from our Anvestment portfolio from CCLA. The 8ervi¢es we provide offer a safety net to struggling families and vulnerable individuals and tbe need for our services is becoming greatcr and grcater as local residents feel the pinch of economic stagnation and fA￿ber raising cost in fuel and food prices. W¢ have to secure other funding streams and continue to work diligently to secure these. Staff continue to work in o hybrid fashion in the office, we are aware of the risks from lack of secured funding to thc workforce and continue to monitor their workload as more people access our services. It is becoming increasingly difficult as many more charitics struggle with limited financial ￿sOurCeS and council funding has been drastically cut from central governmont R¢vi¢wing the effecl of the cost of living crisis and its impact on our servic¢ alld community need5 to be reviewed by the DirectorslTrustees at every Board meeting over this current financial year. including measuring tbe atnount of service users and type of enquiry.

Community Advice Works (A company limited by guaranlee) Trustees, Annual Report For the year ended 31 March 2024 Operating In a Changlng World Like many charities around th¢ WOTld we find ourselves in a situation where demand for our serYic¢s is incTaasing, and. we anticipat¢. will continue to increas¢ while at the same time funding to deliver our services is being cut, lost and harder to attain from gr￿t givers under huge pr¢8sure from increased dcmand. The organisatton has stabilised significantly since the last financial year, even with a change of our Servicc Manager. The organisation now Iw & ￿Ill roster of advisors. with 80me changes to days worked, to cope with the incr¢asingLy busy drop-in session. Th¢ amount of r¢sid¢nt8 seen at drop-in s¢rvices, outreach ses8ions Y4nd appointments ha8 alsllost doubled in the prcviou8 financial year. There are severe Staff shortages in the advice sector, with vcry few peopl¢ applying for vacant posts. Trustees are aware of the rtsk if an adv780r decidc8 to move on from the organs&tion and we support the Service ManaEer in tbis. It is vital that the organisation continue to look and win new Sources of ￿ndIng and a strategy for raising funds has be¢n developed which the directorsrrruste¢s have tnade central to their overall strategic planning. Th¢ Dir¢ctorsfTrustees regularly monitor and review tbe risks facing the cbarity and to en8ure tbat appropriatc plans and policies are in placo. OBJEcfivES AIYD ACYIVITIES Objecdves and alm Every year we work with clients to maximise their income through b¢nefit application8, and as818t with appeals and tribunals. We continue to support pcople to deal witb changes to the benefit system, such as the Univcrsal Credit and changes to PIP and DLA,ond changes to the Wintcr Fuel Allowance and othcr m¢asures that have resulted in reduced incom¢ levels for the families and individuals who seek our assistance. We saw ¢85¢s of dom¢stic violence increase 8ignificantly over the pandemic alld tbe impact of the cost-of-living pl&cillg increasing stress on families. CAWS'S Domestic Violence service contlDue8 to grow and providc a supportive environment in which women can proccss their exp¢rien¢¢s, explore options and pave the way for future change. Through follow-up ¢Ollsultations with women who Keceived support, there a reduction An the level of violent and CDlltrolling behaviours and injutie8 and significant improven]ents in womell's 8elf-e8teem. anxiety, depression and self- efficacy.

Community Advice Works (A company limlted by guarantee) Trustees, Annual Report For the year end8d 31 March 2024 Our focus has been to identify new revenue and capital funding opportunities to ensure our activities are sustained. Tbis has resulted in the cstablisbmellt of new partnersbips and joint working with other local organisations. The objectives of the charity as set out in the companvs mcmoraudum of association are: To iDiprove Social conditions, health, employment training and Eif¢ ski118 of poor persons resident in the London Borough of Lewisham and surrounding areas. The description poor" 18 perhaps a little anachronistic and w¢ continue to work with somc of the most socially and economically dcpriv¢d pcople in the borough enabling Lnd empowering them to access services alld agencies to help improve their lives. The strategfies employed to Hchleve the charlty's objectlvu are to: To offer advice and infonnation services to local familie81individual$ To provide volunteering and training opporti]Trities To offer advocacy and counselling to viGtims of domestic violence. Ensurlng our work dellvers our alD]S We review our aims, objectives and activxties evdch year. The revicw over the coming year will include learning lessons on managing and meeting new and increased demands from oui. client group as well as gharÈng good practice with and from other local agencies. The review looks at what wos achieved and tho outcomes in the previou5 12 months as well as developing strategies for this current year. Th¢ r¢view looks at thc success of each key activity and the benefits they have brought to thos¢ groups of people we are set up to help. It also helps us ensure our aim, objectives and activities remain focused on our slated purposes. We have referred to the guidance contained in the Charity Commi55ion's general guidllnce on public benefit when rcvi¢wing our aim and objectives and in planning our future activities. How our Activitle5 dellver publlc benellt OUT main activitie5 and who we ty to help are described below. All our charitabl¢ activities focus on the improvement of social Conditions and prospects for socially and economically deprived people r¢sid¢nt in the London Borough of Lewisham and are undertakeu to further our charitable purposes for th¢ publi¢ benefit.

Community Advice Wort(s (A company Slmlted by guarantee) Trustees, Annual Report For the year anded 31 March 2024 Advlee iyork Throughout the year we have delivered a service to clients across tbc borough assisting thetn with benefits applications and appeals, we have done preliminary advice in housin tax and debt. The new Renters Rights Bill and the Social Housing {Regulation) Aot is also starting to have an impact on our services and an increase in demand for appointments by residents. Data collected over the year continues to show the financia] gains made for our cjients by maximising benefits and winning appeals. We remain an equal partner in the Advice Line Lewi8ham congortium and play a full and positive role in its development for the timc being. Mozalc- Women's project supporting women experiencing domestl¢ vlolence This advocacy service opcrating from St Thoma3, Hospital provides a supportive environment for women experiencing domestic violence. This project has been part of our delivery of services for more than a decade now and remains a significant provider of support for womcn, helping them to proccss their situations and ¢xperienG¢s, to consider Iheir options and to deal with the myriad of issues facing them. These range from practical concerns around money, accommodation, chijdren and work to issues of confidence, depression, anxiety and self-esteern. This service provide8 SUPPOrt for WOTnen from a very diver8e community, many of whom referred by mid-wives at a very stressful tinie. Preml$es We continue to maintaiu good relations with Lewisharn Council we operate out of 492 Hatfield Close as OUT base on a long terni lease, rent free, with maintenance support. It is worth noting that Lewisham Homes had operated as an ALMO for Lewisharn Council and was brought back into being controlled by L¢wisham at the etid of 2023. Voluoteers The Th]stees would like to take this opportiuiity to tbank all the volunteers who gave their time and support so generously. Volunteers are the heart of CAW and without their committnent we would not be able to provide a8 full a service. CAW has knditionally taken on volunteers from the local area who are unemployed although our volunteers come from all walks of life and are of all ages. Volunteers are involved in all a8pects of the organisation

Communily Advice Works (A company lirnited byguarantee) Trustees. Annual Report For the year ended 31 March 2024 FINANCIAL REVIEW In the year to 31 st March 2024 CAW Tcccived incomc of £165,499 (2023:£200,647) and reported expenditure of £216,927 (2023: £191.828) leaving deficit for the year of £51,428 (2023: £8,819). There were gains on CAW'S CCLA investments of £71,446 (2023: losses of £5,573). The gains on investm¢nt meant CAW finished the year in overall surplus of £20,018 (2023: £3,246), of whAch unr¢stricted income funds accounted for £34,078 (2023: deficit £14,830, witb restricted income funds showing a deficit of £14,060 (2023: surplus £18.076). CAW'S reserves at 31 st March 2024 aTC £699,656 (2021: £679.638) of which £9510 (2023: £23,570) relate to Restricted Income Funds and £690,146 (2023: £656,068) relate to UnTestri¢ted In¢ome Funds. of which £ 11,069 is Designated for Advice. Reserve5 polley The activitlGS of Comrnunity Advic¢ Works arc financed on a proje¢t-funding basis with a measure of unrestricted fiulding to cover necessary administr￿lOn. core costs and overheads. In order to fund the core costs of the organisation a management fe¢ is built into funding applications. At ihe reporting date thc General Reserve stands at £690,146 (2023: £656,068). The truste¢8 have invested a substantial part of tbcse funds in a CCLA InveBttneDt fvnd, leaving enough to cover 6 months overheads in the Shawbrook Bank and the Barclays current account. Th¢ Trustees understand that a development of a new reserves policy may be necessary as Core funding ends going in to 2024 and investments of r¢seTves does not deliver subslantial income. The organisation has also bcen infonned by somc potenlial fundcrs. that due to the amount of liquid Teserves, funders will not Gonsider funding our organisation, this requiTe5 a new direction and policy for reserves if ¢xternal funding is to be achieved. Trnstees will continue to work with the Service Manager to ensure that a coherent business plan is put togeth¢i for th¢ Goming financial y¢ar. Principal fundillg sources The principal funding sources were tbe London Borough of Lewishani, Guys and St Thomas's NHS Tru8t, The Nation81 Lottery and Lewisharn Local. The board is extremely grateful to all our fLLndcis for their contlDued 8UPPOrt. Investment policy Y4nd objectives Under the Memorandum and Articles of AssociAtion, the charity has the power to invest in any way the Dir¢Gtorsrrru5tees wish and in line ivith our investment policy.

Cornmunity Advlce Works (A company limited by guarantee) Trustees, Annual R8POrt For the year ended 31 March 2024 FUTURE DEVELOPMENTS We anticipate significant pressure on our fiJ)ances and other resources during the coming financial y¢ar as a rcsult of core fijnding from the London Borough of Lewisham ending. DirectorsrrTUStees are developing strategic plans to ensure the organisatlOD manages this new situation as best it can with robusi policies, procedures, training and support in place, aloDEside a regularly reviewed risk register, a fundraising strategy that is realistic and innovative. Care of our most valuable asset, the staff and volunteers will continue to bc in the for¢ground. Thc charity was successfvl in its re-application for accreditation on behalf of the advice 8eryice to Ihe Office of the Immigration Serviccs Commissioncr (OISC), Community Legal Services and the Quality Mark. The organisation continue5 to strive to bc an active voice for our Service users and communities and actively ¢n¢ourages and promotes cornmunity cohesion. Thc directors and ti'ustees are committed to continue with further consortium and partnership working to maximise our impact. Community Advice Works Management Board and staff seek to ensure that the community is at th¢ b¢art of it8 work.

STATEL￿￿1 Nf OF TRUSTELS RESPONSIBILITIES The trustees (who are also the directors of170 Community Project for the purposes of company law) arc responsible for preparing the Report of the Ttustces and th¢ financial statements in accordance witb applicable 18w and Unit¢d Kingdom Accounting Standards (Unitcd Kingdom Generally Accepted Accounting Practic¢). Company law iequires the trustees to prcpare financial slat¢ments for each financial ycar which give a t￿e and fair view ofthe statc of affairs of the charitable company and of the incoming resources and applieation of resourc¢s, including the income and expenditure, of the charitabl¢ company for that period, In preparing those financial statements, the trustees are required to o Selcct suitablc accounting policies and tbcn apply tbem consistently; o observe the methods and principles in the Charity SORP. o make judgern¢nts and estimates that are reasonable and prudenl; o state whether applicable UK Accounting Standardg have been followed, subject to any material d¢partur¢s discloscd and explained in Ihe financial statcments; o prcpare the financiaL statements on the going concem basis unl¢ss it is inappropriate to pr¢sumc that the charitable company will continue in business. The trustees arc responsible for keeping proper accounting records which disc105c Wlth rea50nablc accuracy at any time the financial position olthe charitable company and to enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for 8afeguardiDg the a8set8 of th¢ cbaritable company and hence for taking rea80nabl¢ steps for the prevention aDd detection of fraud and other irregularities. In so far as the trustees are aware: o Tbere 18 no relevaDt information of which the choritabl¢ company's Independent Examiner is unaware, and o The trustees have taken all 8tcps that tb¢y ought to bave taken to make thernselvcs aware of any relevant audit information and to cstablish that the auditors ar¢ aware of that information. Our Independent Examiner, appointed during the year. is Kathleen Moss ACMA, CGMA. Member5 of the charity guarantee to contributc an amount not exceeding £1 to the assets of the charity in the ¢vent of wioding up. The total number of such guarantces at 31 st March 2024 wa8 6 (2023: 7). Trust¢¢s are membcr8 of th¢ cbarity but this entitles them only to voting rights. Th¢ trustees have compli¢d with thc duty in section 4 of thc Charities Act 201 I to have due regard to guidance published by the Charity Commission, including public benefit guidance. Th¢ company bas taken advantage of the Small companies, cx¢mption in preparing the report above, The trustees declare that they have approved the trustees, report (including dir¢ctors' report) bove. Approved by the trustees and signed on their behalf by: Kathy DunbaT (Chair) Trustee

Communlty Advice Works (A company limhed by guarantee) Independanl Examlngfs R8POrt To the Trustee8 of Communlty Advice Work6 I report on Ihq ￿￿OU#l8 01 tho charty for Iha yoar onded 31st March 2024. cvrnprlslE￿ of IhD Sialemgnt DI Flnanpjel Advtleo. Balanc6 SheBt and a¥8odalod notgB. R08ponlblllllo8 and bao1¥ of r•port A5 Ihè charfty tw$loe8 oflhe D)mpaw lan¢1 aho Its diectOT8 for Iha pwpts8es of ￿rnpanY l} you arv respon?Ible forthg propaToUon ol tha aryMnt8 In accOTdonce￿th tho rnqult•mwts oftho CornpArfo8 Acl 2006 fiha 2006 Arfl, HovlrvJ 8&1SBfled my8811 thal Ihe ai%Dunt8 of tho ¢(Th￿nY aro rrfA f¢quIT&J to be 8udK•d under Part 16 of Iho 20D6 kl ere frllgfblo for Indopendonl examlnallon. I réport In reypect ol my examlnalion ol your0)mp4n￿8 aca)unl& A4 carrf8d oul und8r 88ctlon 146 of th? ChprWes Aol 2011 Ilhe 2011 Aev), In cary1￿ out my ox4mlnallon I havo lollow•d the IJtrrflion$ 9kn by Iho Gharfty Commlp$lon undèr 8oclo¥D 148ISllbl ol th6 2011 Art Indop•ndont oxathln•rf8 Blatern•ni I havo completed my 0￿MInatIon. I conflrn that n) mfttt￿ have com• io my all￿110n In c4nnecllvn vAth tho axamlnatlon glvlng me cauGe lo bellwo Ih81 In Any materw r68PocL' accounllng rac0￿8 wo(0 nol k•pl In r8$p8cl of lh8 ￿rnpanY a8 wulrod by sedlon 386 oflhe 2008 Ac(. ur the •¢)xunLq do nol aC￿ld ¥Ath IhoA6 rècowd$: Iha 8ccount$ do not C4Jmpty wNh lh9 8¢¢ounllng rgwhm•nts of80dlon 398 oflhg 2CMJ6 kf Olhorth￿ any requlmmqnl tha.. Ihg acuiints and falr whlch19 not a rn8tl•roJnJlderod è• part Df8n ￿d0￿nI1?nI ex8mlngtlDn,' IhB 0(￿0u￿16 havg nol begn PT8pbred In accwdance wlth Itt• mothodg and prfn¢lples oflh9 Ststemfjnl ol R8cornnwnd•J praGu￿ for accountlng and reporfng by ¢h8rfYes appl1¢￿￿1& tothwilles prepartng IheJr8ceAJunt8 In ac¢ordance wllh the Flnan¢l81 Rwrttno Slondord w11￿ble In tha UK ond Republ1¢ oflveland {FRS 102). I hwe no ¢on¢ern8 ond have come 8¢TOg8 no olhèrmatters In Connectlon YAlh tho •Mamln8llon towl 9ttgnWon Should b• drawn In thLq report In order lo enabfe a propor vnd8rn18ndSrvd oflhe &co)unts lo b reachod. KathI￿n Mos¥ ACMA, CGMA K4thloen Mos5 Llmltvd 48 LdwnTertSe9 London SE3 SLP Jl Jloss Dhlsd.. 2311W2024

Communlty Advlco Works Llmlted (A ¢ompany Ilmllod by guarantee) statgment of Flnanclal ActlvltleB {Includlng Incom8 and Expondlturg Account) For thè year anded 31st March 2024 Uw•stsIGt￿ R￿trIcI￿d Totlll lund$ ures￿￿ta ReJtsldol fvnds 2(IYA 20Zq InvJffiO DonatlonB #ndleg&d Char51ubl8 Investmvrt8 No 383 123,691 41.075 164,786 13Z296 6a111 20D,407 Total In¢om 12W4 41J175 16SA99 131fjJ6 2110,647 Expondlbjrn: RBIElryJ fund¥ ChgrttaN8 4.108 167.e84 4.108 212.819 4.180 137,613 4,180 t8Y,648 55.135 5Q.Q30 Totjl o¥pgndllur• 161,7g2 SS,iJO 216827 14f,TgJ 5Q.035 1gf,02& Not Incomolloxpethdllur•l lJofvr• tr8nofer bthloen (37,388) (14.060) (61.428) 19,2571 18.010 &819 TMn•frJr l)•hv8•n fvnda Nol Incomfjlloxpondltur•lb•for•olhoTgJln6 nd It>A804 (37.38ei (14,0001 s1.4￿) 9,2571 14076 8,819 71.440 (6,573J 1 4fj731 Oaln8 on InvBBlTh•nt•: 71146 Not mov•mont Inlund8 84.078 ( 14,080) 20P16 18.OY8 a246 R•con¢llSatlon of fvnde Tolallurtd8bToughl fcqwa 670,098 fj494 870,992 656.066 23.670 679.638 Total fvndg cDrrlDd lonward E ￿0.14$ £ gMO £ 699,868 £ 65¢068 £ 34STO trY4638 The 6ts18rnBnt 01fifi8ftdo18cUvlUes In¢i¥de8 9119•lngond IoB8es rnc<sn19ed Inthèyo8r. Ail Ineomo ond ¥ypondliurn dortyes from ¢onltmJlng 8ellv1￿Ots. ThgBlat¢rnonl olflnand81 aolvHtBs EompllegY41th Ilttt reqylr8morth tsrrynlnwme and o¥p8ndllurg awjuntunderlhg Ct)mp8nles Ad Thg nol¢s on p8go8 1110 21 foATbPOrt ofthv8o

Communlty Advice Works Limlted (A company limlted by guarantee) Balance Sheet As at 31st March 2024 2023 Flxod 880ot& Tanglble *4488ts 1.294 Currnnt a￿ets DgbtOT8 Inve8tments Cagh DI bank 4nd In hgnd 10 60.190 616,873 00,080 97.065 644.427 65.386 726.123 696,871 Llab115110B; Credltor8: Amounl f8lllng due ￿thIn one yaar 11 (27,114> (18,633) Nol current I {Ilablllll•8) 678,344 699,656 079,638 Tha I￿ndS of tho ¢haTIty: Re8lrfclgd Income (unds Unrestrtct8d Incornetsjnds G•ngral res8r¥e 12 13 13 9,510 23.570 890.146 656,068 Totsl ohaflty lund• 679,638 The charlty16 enlllled to tho oxempllon Irom the eudll r8qulrnmont u)ntslned In 68cllon 477 of the Comp8n1¥8 Act 2008, for thè year ended 3181 Merch 2024. No mgmber of fhe chartty has depo$ll•d a ftovce. PUTsuanl to 58cllon 476, requlrlng audk of those acctiunts, Th8 iNslo0s acknowledge Ihlir respon81blllli98 for ensuring thal the charftsbl¢ company keeps &C￿UnUn9 record$ whlch LY)rnpty wlth sedtsns 388 and 387 01 Act 8nd torprep8rlng aceounts whlch 8 twe 8nd lalr vlew olthe slate ofaffalr8 of Ihg chgrftablg compAny ag at the end of Ihb Iln8n¢l#l yeqrBnd oflts Incomlng r¢souThs and oppllcauon ol re8ourc8s, Includlng Its Ineorno and axpgndlluro, for th8 flnanclal yoar In 8c¢ord8ncB wmh the r&qulremeni8 of s8clon8 394 and 395 4nd whlth comply wllh tho requlrnmonts of Ihe Companles Act 2008 refallng lo accoun18 90 far appllca)IB lo thg charflablo ￿mpanY. These tlnenclal $lal8menl8 havo been prBp•red In acoxdance vllh the 8pa¢lal provtBIN¢s ol Part 15 oflhg Companlo¥ Acl 2006 relatlng to small companl88, nDte& on pag6$ 11 to 21 lo￿ part of Ihe89 accoun18. Ttt¢ a¢￿unIS were approved ty Iho Eo8rd on ...._............--..... Name kA I14KIN . c,A£I4R ChBrfty Roglstratlon No.: 1074622 C¢mpthny Roglglratton No.: 03418786

Community Advice Works Llmlted (A company Ilmlted by guarantee) Notes to the financlal 8tatemonts for the yéar gnd¢d 31st March 2024 Statutory Infomijtlon Communlty Advlce Warfrs Ltd Is a ¢h8rli8blg wmpany. ljnthed by guarnntso. ragist8wd In Eng￿nd and W8les numbor 03418785, chartty numbgr 1074622. The thafitabie c4)rnpènls rtBlsteTrd cfflt• &ddTe53 18 49a Haffibld Closè, London. 8E14 SDW. The r8gl8tsred olncé Is Ihe prInC￿le p18c4 of bu8lne88. Th8 lunC￿onal ￿￿ency18 $1oding. Ar¢ounllng poll¢leg 2.1 BaBI8 of prnp4rn110 Tho financlal stolem8nls havo been PTep4rnd In gc£ordanc wlth Acwmlng arKI Reportlng by Charlllg5.' S18temont ol Recommended PrnclicB appllcable lo ¢hqrftl89 Prep￿[ng their accountB In acckn1dan￿ wilh Iho Flnand81 Raporllng StandgNI 8ppll¢ttble In Ihg UK and R￿UblE¢ of lrnland IFRS 1021. {Chfjrfllos SORP FRS 102) and lh¢ CompAnles AGI 2006. As9ets afid Il#billltO8 81¢ Inlually reeognlBed at hlglorfcol cost or tra￿AG￿ v8luo unle$8 oth0Th￿S9 81atad In thg relovgnt accountlng pollcy nol8(8). 2,2 Publlc bon•llt gni¢ty Tha ¢hadlAbl8 compony. Communlty Advlco Work8 Lld m86ts thod8nnlllon ol a pubuc benetN ondty undor FRS 102. 2.3 Golng ¢on¢om The Iru81¢¢$ ￿nSId1r Ihat th•r8 wo no malorf81 uncort&kntl88 about Iho tharftablé compan¥8 ablThty to ¢ontlnuo as a golng cowAm. The therftsble fx>mpany ran crJmforl8bty 0￿rat• b886d on confirmott bjndlno wllh 6Lbffl¢lgnt rgseNos. The tN$lee8 do not con$ld8r Ihal Ihprn qro any 8ourco8 of 08lifft8￿0n uncgrtalnty at Ihe le￿￿n9 dale Ihal have a 8lgnffirant f16k of causlng g rnulerfal adlu8tm•nt lo Ihe cafrylng arn¢)unts 010988ts 8nd 11oblllle8 wllhln the next reportlng pertod. 2A Incom• Inwn81s re¢tsAntsed when the Gh8rity has 6nUtlom8nl to the fund3. any p8rformance condltions attachod lo the In¢oThe h8vg bean mol It Is probablg Ihal thg In￿me VAII bè raca5vad and IhAI Iho amount Gjn bo measured rellBbly. Wh8ro donallon5 and grnnls 8Te r•strtded to luluro gtt<Mmtlng p8rfods. aro d8fevTed and técogn189d In thoso fuluTr accounlng perlods. GT8nts lor Immgdlale lln8nclal support gnd a88lst8n¢e. or to rolmburge costs prevlousty Incuffed. ara r8cognl88d Imm8dlalety. Incom? from ¢h8rflablB 8Ctl¥lUo9 ¢ompths advlco wothprow4rnmg5 8r• Indudgd when reeelv8blo. 2.S Int8re6t rgcol¥ablfr Inteygst on fiJnd8 hold on ¢Jeposlt ￿ I￿¢￿ded whon rocolvable and tho 8mount can bB m8a$urBd ro11obty by Ghadty: Ih15 Is nonnlllly upcn noUfkWon of Iho Inl8TO81 p81d or p8yabl8 by tho bank. 2.6 Fund o¢eouAtlng R88trlciod funds aro lo bg us•d for spodllc puryM)ses as knld down bythe donor. Expandlbjrn vthlch moets thesg ctheria Is charged lo Ihg fvnd. Unr8strktsd tund$ aro donallong 8nd olh•r Incomlng rg8OUrt•$ reilv8d or g8ner8tsd for Ihe charilable pu￿9383. Qeslgnated lund8 are unrestrlclod funds eomiarked by Ihe Iw81ees for p8rtlcuSBf puw88.

Community Advlce Works Llmlted (A company Ilmlted by guaranlee) Notè8 to tho Ilnanclal statsmoht8 h)r tho yw onded 318t Maroh 2024." wiflnued 2.7 Expondlturo and bag1# of•pportlonlng M4t8 Expendliure Is re¢ognl$ed on( 1hero18 a leg81 orcongtrucfve (knlgauon to mgke a payment to a thlrd paty, il Is probable that 8&tt1gmenl will ba rawNred and Iho am(MMI ol Ihg oblioaiion can b• measured rellably. Exp8ndllure 18 accounl8d for on en arthials basis with Irrecov8rabl& ol8rn8nl of VAf Included wilh thg Stem lo whlth It rel8les and has been classlfied under hèadings Ihat aggregalo 811 ¢08ts telated to the alegory. Expendlturn18 daagilled under Ihg followlng adlvlty h8adlng8: Ralslng funds: Costs of ra18tng bjrth r8lata lo Ihé costs Incurred by th8 C￿rItabl8 Company In Induclng thlrd portles to make voluntsry contriKrtton8 lo IL 88 woll a6 Ihe tA￿ of any acbvltr83 wlth a fundralllng purpo88 Charllablo 4¢tlvltoo: Exp8ndliuro on dwrft>lo aeiMIi08 In¢hMa8 tho eogts of ddlvgrfng advlc8 80ry1¢•8 and 01h0r8edvl￿0e undortaken to furthor Ihg PL1rpo3￿ ol the ehartty and Iholr a8soclaled gupp￿ costs. 2.8 Tanglblg flx&d a880ts and dopré¢laiion Th8 charMabl¢ company operal88 a poliry ol(xp11811slng fixed 8S88t Ilemg over £1,fy)O. T8nglbl8 fixed a58ets are ¢tated 8t C4Jg118SB doprgclallon. Depreciallon18 pfDvlded al rates Calc￿￿1ed lo wrfle off Iho c0811888 8Stlmaled roslthial value ol oo¢h a68Ot OV8rlt8 aXPOCt8d u89fv1 life. Th8 wln¢lpal annual rale8 used for this PUTpo¥e Oro: IT equlprnent Furnllure & ￿e￿rIty Plant and m8chlnory 33% pn cyjst 25% on 26% on rnst 2.7 Looslng &nd hlr• purchp80 eommltm•nts Renlal rharges ara ¢h81gèd on o str8lohl Ilne ba$lB Iwer the tem) of the ￿#Se. 2.8 Cogh at bank and In hand Ca8h al bank and In hand In¢ludo8 Cash ond thort tgmi hlghly Ilquld Invg$lrnenl6. Th• truyteeg $ook to use ¥hort temi dgposilg to ftwimL58 th6 retum on rnonlo8 h•ld 81 Ihe bank Ènd lo man8gb e48h ftow. Tho charflablg comp8ny only ha8 flnondo18080ts and Iln8nelg1 IlabllNlo$ of • kjnd that quallfy as ba81c ffnon¢lal in5trumonl8. B8s10 fln•nclg1 In81rumonls are InlUaFly rtcoon18ed 81 tr8nsacllon v8lu8 and 8ubsgquenUy moa8urod al Ihelr $8tt18menl valug vAlh tho &X¢8pllon ol bank loans ts￿1¢h 8rè subsequènlly megsured 81 arnorU8¢d cos1 u81ng Ihg affeGtl¥8 hiteml m￿tr￿)d. 2.9 Doblor8 Tradè and othbr dgbtorn rocognlsed al the B•lUem￿l 8mount du8 aftor any trade dlscount off8r*d, PrepAyrnents are valuBd at the amount prepakl n81 of ony trade dlBcount6 due. 2,10 Cr¢dltOts and provlglonB Cr•dlloYB and wovl8lon8 arp re¢0gnl3ed whorg the charflablo compaThy has • prwnt obllgallon r09ulllng from g past evenl that wlll probabty resum In th8 11Bn￿er of fvnds lo a fhlrd porty and th& amounl due to 88tlia Ihg obllgallon can bq mea¥ured cf 08llmaled T8llabty. Gredllor8 and provlsiun8 sra normalty recognl8od at thelr Solllern￿ 8mount after 8ifowlng for ony trado dlscounls duo. 2.11 Fundralslng 170 ComrnvnNy Project d0&8n'l uso 3rd party iundralslng ￿ganISationS. FunL1$ are Tgi5èd Ihrough indlvldu don8don¥. grant8 Irom Trusls. FoundoUon8 Gov6Tnm8nt gtants and wth¢l¥. Somo lundralslng avenls arg been ¢uMTed out fTDm tlmg lo Ilmg. 2.12 Penfjlons Thg chorltablB compAny operates an AL￿0 E￿olMOnt delln8d wnlrlbulton penBIDn schgm8. Conldbullon5 are Ghargwl to the Slo19ment of Flnawthl ￿11¥111￿8 as thoy arg Inwrrod.

Communlty Advlce Works Llmlted (A company Ilmlted by guarantee) Notos to the Ilnanclal statemonts for tho yoar ondod 31st March 2024. contlnuod 3 Danatlon8 and lega¢lo3 UnM8trlcted Restrfeted Total 2024 Other donallons 383 383 383 383 Donatlons and legacle8-prlorye•r compgr•llve Unrestrfcted Restrfctsd To¢al 2023 othar donatlons 4 Income from chaTltabl8 a¢tlvltle• Unrostrfeted R08trlctod Total 2024 Mozalc- HOMB Office Sl Thom8S Lewl8h8m CAB Lewlsham NCIL Lewlsham Local, fuimled by Lewlsliatr. Coundl Glft In Klnd - offlc8 rent 94,267 25.424 94,267 25,424 30,125 30.125 10.950 10.950 123,691 41,075 164,766 In¢omo frnffl charftablé actlvlll•s - prfor year ¢(vnparnll Unrnstrtcead Regtrfcled roial 2023 Advlce Wo Moz81c- Home Offic8 St Thoma8 N9w CKoss Gate Trnsl Lewlshgm NCIL Talljsman Trust Lawlsham LOGBI, fundedby Lewlsham Coundl 35.424 93,322 700 35,424 93,322 8.560 60.251 350 60.251 2.500 2,51)0 132,296 68.111 200,407 Notes tc tho flnanGlal statements for tho yoar ended 31st March 2024: contlnuèd 5 Incomo from Invostments Unro$trlcled Roslricled Total 2024

Community Advice Works Limited (A company Ilmited by guarantee) Interesl recalvable 350 Incomè from Investmonl¥-prforyear comparallve Unr•slrfclod Reslrfctsd Total 2023 Inlerosl reGdvable 240

Communlty Advlca Works Llmlted (A company Ilmlted by guarantee) Not8 to Iho flnan¢lul statomenls for th9 year ondod 31st March 2024: contlnuo 6 AnalyslB ofexpendliure Cost of Charltabla acdvilleg: Talslng fimds Advlco & 9r8nts Gov?m¥nco 8upport costs 2024 Total Gfll In Klnd- offlo Trnt Stsff Ix)sts Hard$hlp granls IT 8ubgcdpllan¥ and i))ver Independent gxaminallon Bank ¢h8rges & Inleresi Clèrical, legal & prof888lonal Sorvl¢8 Accreditatlon Llghl heal and water Telephone Sub8cripYons and publlrAllon8 In6urnnc8 & prof8881onal Indemnlty Prfnllng. postage and 6taUon8ry Sundrfe8 Cl8anlng 8 wa8le 3000 143.263 1.700 13,439 500 30,197 4.000 176,815 1,700 13,439 2,000 163 3.355 2.000 1V3 375 1,327 1.702 1.600 1,800 428 3,661 428 3.661 2,235 1,699 379 379 1.276 150 1,276 1S0 Bulldlng securlty & fir8 sale". Travel and subsi8tsnc8 Consullan¢y & superyl￿on DgproGlaYon Stsff tralnlng Rec¥ulirnenl Webslle 1,37: 1.37.. 181 4.400 181 4,400 598 181 181 3.355 173.771 3.038 36,783 216,927 Support Costs Go¥amanco C08ts 35A58 3,690 820 (3,6581 (38,763} Totsl oxpgndllurn 2024 4108 211819 216,927 Unwo8trlct•d Tot41 Of the total oxp8ndllur8: 2024 161.792 55.135 216,927 191.828 2023 141.T93 50.035 Notss to the Ilnonclal slatèmgnls for tho year ondad 31&t March 2024: contlnuod Analy816 of okpendllurn -wlory•vMmparaefve Cost or lthg Adth wofft & sV8rt3 Gpvgmonc8 Support costs 2023 Tol81

Communlty Advico Works Limited (A company Ilmited by guarantee) Slaff Gosts ITsubscrfpllons and Govor Indepondgnl 8xemlnAllon B8nk charges Clerfcal. 16gal & pmfvsslw81 Se￿Ice AGcr8dll8llon Rent. Ilghl. h88t8nd wat•r Telaphone Equlpm&nl malnl8nanG¥ and n8W81 Subscripllons and publlcafyong Insurance &pmfesslonal Indemnty prtnllng, po8t8go and slationary Sundrfes Rwlrs, Malnl•n8nce. Clèanlng 3,355 131,585 9,187 30,197 250 165,137 9,437 1.800 134 2.040 1.612 367 3.680 1,800 134 860 1.512 1.180 367 3.680 1.632 1467 2￿67 200 200 66T 857 Bulldlng securfty & ffte 88fety Travel and 8ubs181en Consullancy & sup8M Deprecl8Uon Stsff Iralnlng W8bs118 318 318 1,308 1,308 324 155 324 165 I￿,531. 3,466 34.471 (34,47T) 1S41,82è Support co818 Governance cos18 735 32.989 759 4.226 (4,316) rotsl •xpendttur8 2023 4.180 18T.738 191.828

Community Advice Works Llmited (A company limitad by guarantee) Note8 to th8 Inancial 8tataments for the year ondad 31Bt March 2024: conllnued Net Income for the year Th8 net Incorno for tho ye8r18 8tated aftor charglng: 2024 2023 Dopredatlon of tsnglble fNed assets ownad by th charitable cornpany Independent Examlnatlon 1.308 2,000 1.800 staff costs 8taff co&ts durfng Ihe y08r were: 2024 2023 S81ades and wage8 Soclal S8GuIIty c08t8 Employ8f8 conlrlbutlon to daflnad contrlbutlon ponslon schem08 163.968 8.607 4,240 153,457 7,917 3,763 176,815 166,137 Numbgr of omDloveo- The average monlhly numbor ot empwees dunng tn8 year w£.. 2024 2023 There were no employees vhiose annual rernunerallon was E80,000 or more. Tho kgy management personnel of the eharllablo company Includod the TN81008 and Manager. Total ¢mploy8e benenb pald to key mgnaggment P8vsonnel Indudlng NIC and p8nslon ware £35,731 (2023.. £33,552).

Communlty Adv1￿ Works Llmlted {A company Ilmited by guarantee) Nolvts to thg flnan¢lal ststerngtsts lortho yoorendod 3181 March 2D24: conllnuod Tanqlblè flKod a¥sots Plaftta Ma¢hlnory Fumliuro & $o¢urfty IT Equlpm¢nl COBL" Al 1 Aprll 2023 Add1￿0￿5 Ilt c£•t 1.46T 11,781 17.018 A131 March 2024 1788 1A67 11,7B1 17,016 D¢pYoGlatlon: Al 1 Apdl 2023 Chargo for y•ar 1,467 IOh87 16,722 At 31 MarBh 2024 4768 11,134 16,369 Not book valu•: At31 Marnh2 At 31 March 2023 10 Dabtorn Duo wlthln ono yoar: 2024 2(123 Trado debiorB PrDvlBlon for bod dom ALX¥Ugd In¢omg and wopayfft￿ 48,093 79,SJO 2,(Va7 17.536 80,19Q 97,065 Amounts lalllng du• wlthln on•yw. 2023 Trede ttedItor¥ Sod818acuthy ond oihor Iw8 Penslon Olhorcredliors 7,9DS 9,937 a180 3,255 8,423 11,299 27,114 18,533

Communlty Advlce Works Limlted (A company limited by guarantea> Notes to the Ilnanclal 8tatemènt6 forthe yoar ended 31Bt March 2024.. conllnutsd 12 Analys1¥ of ￿tsta¥s•ts belwèen funds Unr08tr1ctsd Fund8 Rogtrictod Fund8 Total Fund8 Fund Balances at 31 Mar¢h 2024 arg repra8ented by: TongSbla FIKed Assèts Current As$et8 Credllors: Arnoun16 falllng du8 withln om 647 716.613 (27.114) 9,510 726.123 {27,114) Total net a$$ats 690,141 9.510 899.656 Analy81$ ol nola889ts b•tWaon funds- prloryearcomparatlve Unrestrlcted Funds rotal Funds Funds Fund Balances at 31 Ma￿h 2023 8r8 reprnsgntod by.. Tangibja FlxedA8sets 1,294 Cijffènl Assel.t. Grndltors.'Amaunt$ falling du8 vAtTrn o-. ' 1,294 896.8T-, (18.6": Total net a￿8￿ fj56,068 23.570 679,638

Community Advic8 Works Limited (A company limlted by guarantee) Nolo8 to tho flnanelal staloments lor tho yepr ended 318t March 2024: oonllnu 13 Fund8 Th& InLM)m8 funds of the chaflty Inctude wtrtGled and ￿reStrIcted funds c￿MpTISIng the followlng unexpanded balancos ofdon8llons and w8nts hold onlw61: Incomlng Outgolng Othor galns nd losses At 31 thlar44 01•Apr43 R08trlcted Funds New Cross Gate Lowl¥ham Lo¢aVRushoy Greèn Lewlsham NCIL Frfgndg Lewlshqm Local 1.310 (1.3101 22,000 30.125 <52,125) (260) (1.4401 10,95) 9.510 Total RgstrlGted Funds 23,570 41,075 (55,1361 9,510 Unre8trl¢téd funds: Advtc8 Genor#l Fund 11,069 2S,424 99,000 125,4241 (136,3681 11,06& 679.077 71,446 Totsl unrn8trlctgd fundB 666,068 124,424 1161,792) 71A46 680,146 Tothl fvndg 679,$38 165,499 (216.927) 71A48 6Bg,666 Re8trlcted Funds - doscriptlon New Cr066 GaL Fundlnp to 8Uf¢Dorf thg d8llverv of a weekfv advlco droD in o FrlenU5 Funding to provldo for hardshlp funding. Essentla18 Gr8nl8 Round 2 Fund.. to provldo fundln9 for esson15al11oms. Lowldham Lo¢al Lewlsham NCIL Fundlng foradvl8ar salarfes 8nd communty eng898mant Juno 202210 Decemb8r 2023 Funds - prforye8r comp8rnllve Th8 Incom8 funds of th8 cherfiy Include restrlolgd and unreslrtcled fvnd$ Cl￿prtSInq lh• foHowlng un6xp&ndgdbalances ofdonallon$ andgrnn¢8 held on IN81.. At Incomkn 01-Apr•22 Outgolng Trnnsfvrn b8tV•oen ffunds At 31-Mar-23 Reslrkled Funds Now Cmss G8t8 Deplford Ch811enge TNSI Lewlsham NCIL Frtgnds 7.860 (6.650) (5,234) (38,251) 1,310 6.234 60,261 2Z,000 260 rofal Rgsttlcted Funds Unre¥tslGtod funds." Advlc& 94 (50,035) 23,570 11.069 35,424 97,112 {35.424J (106.369) 11.069 644999 Ggneral Fund 659,829 &5T3 Total unreslrfcted fvnds Total funds 6Y6.392 204647 (191,828J (5.5T3) GY9,638

Communlty Advice Works Llmlted (A company limitéd by guarante6) Nol8B to tho Ilnanclal Statements for Ihe year and•d 31st Mar¢h 2024: contlnued 15 Taxatlon Th8 Ghari18blo compeny18 reglsl8r8d as a charity and 811 of its income falls wilhln Ihe exampllons under Part 11 of the Corporation Tax Acl 2010. 16 Relalèd partles There are no relatod party tr4n$acVons lo dlsdoB8 for 2024 (2023: nono). There Are no donatlon5 from related partle5 which arg outslda the nomal coursB ofbusineBs and no r881rlcl8d donallons from ralaled p8rt188. IT TruBte08 None of tha trustees (or any person Gonnectod wlth them) reCe￿¢d any remuneratlons from the charlty durlng Ihe year. No rolmbutsoments were mad& lo Iruslees in 2023 (2022: nll) k)rtrav8lllng and other expenses end no p8ym8nt6 were made direct lo Ihlrd partles. 18 P•nglon and other post-rotlroment b•Mfit ¢ommltfflonts Dg1)ned contribullon 2024 2023 ContrlbuUon8 pay8blg by tho company for tho year 3,391 At 31 Morch 2024 £849 was outslandlng, pald In Awll 2024 2023: £793). 1> Llpgratsng iopse cornmlirn?nL The charitabl& crmpantys hag an oparallng leose commllrn8nl for a tslacomB solullon undar non- ¢ancellablo operallng le8808. Equlpm•nt 2024 2023 Less thBn one year One to fwe yea 1,368 2,052 20 Conllngent ag80ts or11oblllllog There are no eontlngent 8S8ets or118b15ilEes at Marth 2024 (2023:Nlll. 21 Profe88lonal Indemnlty In8urance Thg charitable ￿MpanY has Insurance to protec11 Ioss arl$lng from thè neglect or defaults ol Its Trustw. ernployBog and agents end to 5ndpmntty1he TN8te88 or olher oificern ag81ngt th8 c0nsoqugn￿S ofany nggloct OT default m thek part. 22 Llablllty of m8Mbern Communlly Ad¥lce Works Lld Is o company Ilmllad by guaranleo and ha8 no shar8 capltal. In Iho event oflh& company belng wound Upp Ihe IlJlllty of the members is limited to £1 each. 23 Ultlmate controlllng party Thg charftabl8 company was underihg controlofthe trust888 durlng the perlod underrnvlgw. Thore Is no slngl$ ultlmato controlllng party.