2023-03-31-accounts

Annual Report 2022-23

ANNUAL REPORT 2022-2023

www.citizensadviceenfield.org.uk

Adviceline: 0808 278 7837

Enfield Citizens Advice Bureau is a charity – 1072841 and a company – 3626139 Registered office – Unit 3, 5 Vincent House, 2e Nags Head Road, Enfield, EN3 7FN

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Annual Report 2022-23

We value diversity,

promote equality and challenge discrimination

The Service aims:

• To provide the advice people need for the problems they face

• To improve the policies and practices that affect peoples lives

CONTENTS

----- Start of picture text -----
Message from the Chair 3
Message from the Treasurer 5
Message from the Chief Executive 6
Staff & Volunteers 9
Our Projects 11
Citizens Advice Enfield in the community 13
Our achievements 14
Our Research and Campaigns 15
Looking forward to 2023-24 16
Our value to Society 17
Appreciations 18
----- End of picture text -----

www.citizensadviceenfield.org.uk

Adviceline: 0808 278 7837

Enfield Citizens Advice Bureau is a charity – 1072841 and a company – 3626139 Registered office – Unit 3, 5 Vincent House, 2e Nags Head Road, Enfield, EN3 7FN

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Annual Report 2022-23

Message from the Chair

2022/23 was a complicated year. COVID was, reportedly, gone, but it took time for life to return to normal. It became clear that post-COVID “normal” was going to be different to pre-Covid. A whole range of other factors started to impact on the lives of people in all walks of life. The conflict in the Ukraine affected prices and costs and brought in new refugees seeking safety and security. An everincreasing number of refugees from other places found themselves in Enfield. The cost of food and everyday essentials kept rising, affecting everyone. Energy prices soared. Internet and mobile phones became a necessity, not a luxury. And having a safe place to live became harder to manage. Through all this Citizens Advice Enfield continued to provide a crucial service for people in need.

CAE’s staff and volunteers deliver this service using their expertise and experience to guide clients through the intricacies of manging debt, accessing the benefits that are due to them, assisting them in engaging with their landlords and a wide-range of other problems.

Following the precedent set during COVID, we did not reopen our doors for drop in and instead we increased the use of email and telephone as the principal ways in which clients contacted us. This has proved a safer and more efficient use of resources. However, clients who require a face-face service are still able to attend the office for their appointment.

CAE is an independent charity, funded by Enfield Council and a range of other grant-giving agencies and trusts. While we are a part of the national Citizens Advice network, we have to be self-managed and funded. As Trustees we have to ensure that CAE is well governed, that we comply with all the legal and financial requirements that charities face, and we support the staff team in planning for the future.

Our trustees are committed to CAE and bring a range of knowledge and experience.

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Annual Report 2022-23

As always, I would like to thank my fellow trustees for their support for CAE and for me. This year Anant Shah decided to stand down as a trustee after 6 years, but we have other, new, trustees waiting in the wings. We also welcomed two local authority observers Cllr Josh Abbey and Cllr Pat Gregory and said goodbye to Cllr Jim Stevens.

It is a privilege and a pleasure for me to be the Chair of Trustees, and on their behalf I take this opportunity to thank all the staff and volunteers for all their hard work to meet the increasing needs of so many Enfield residents.

Jeff Hopwood, Chair of Trustees

“The adviser was so good and very helpful. But my problem is not resolved as I am still waiting for a response from the Home Office. Thank you very much for being there”

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Annual Report 2022-23

Treasurer’s report

This year has been another stable year with regards to the financial statements.

The net results for the year, shows a surplus of c£32k. It is often the case that spend lags behind income, such as when project funding is accessed, it can take time to recruit suitable staff to deliver the project. It must be pointed out that as always, the management continues to monitor cost to ensure that services are delivered in a cost-effective manner. At the same time the organisation continues to seek other income streams for the provision of its services.

Our reserves at the end of the year stands at c£707k which is approximately 75% or 9 months’ worth of operating costs. The board together with the CEO have decided to keep this slightly higher level for a number of reasons. It is used to fund pay rises during this cost of living crisis. Due to the number of major grants coming to an end on 31[st] March 2023, it is used to keep staff employed whilst the CEO works to secure additional funding to enable us to carry on our work to meet our objectives. This additional reserves will also be used to adapt the office premises for the new hybrid way of working in the coming year.

I would like to thank our finance officers; Roby Dogwoh, Anna Gjini and Evangeline Price. Liles Morris and Stanley Joseph our auditor and all the staff who have worked tirelessly to ensure we maintain good financial management.

Marion Rodin

Treasurer

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Annual Report 2022-23

Message from the Chief Executive

I would like to use this opportunity to appreciate all the staff, volunteers and supervisors for their commitment and dedication to helping our Enfield residents through some of the most challenging times this year. They have put in a lot of effort to ensuring that we continue to help our clients to find a way forward with their problems. This year, it has been particularly difficult to achieve this as the problems we face in the current economic environment do not have straight forward solutions. On top of this, we acknowledge that the cost of living crisis has affected us all in one way or another and our staff are no exception. Without them, we would not have been able to do what we do so well.

2022/23 was a year to reflect and rebuild post COVID but with the cost of living crisis following straight afterwards it has been difficult to do this.

Nevertheless, we have adapted our service to be more visible in the community providing additional support for residents who were facing a crisis.

Our Telephone-First advice model is now embedded in the way we work and we have seen an increase in the use of our online webchat facility. This has enabled us to offer more targeted face-to-face appointments for the most vulnerable who need it.

Within our business plan we have been working towards 5 strategic areas of focus ; Advice, Advocacy, Technology, Sustainability and Culture .

We have made great strides in each of the focus areas. However, there is still much work to be done.

Our quality of Advice remained excellent, consistently scoring Green throughout the year. With our top 3 advice areas being welfare benefits, debt and housing. Housing problems has overtaken debt problems this year demonstrating that the cost of living crisis has exacerbated the housing crisis and accessibility of affordable homes. We have also seen the rise in demand for foodbanks and

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Annual Report 2022-23

additional charitable support remains high even after COVID pandemic. We helped administer the Council’s Household Support Fund giving out grants to clients to help with fuel costs and other warm winter payments.

Our Advocacy work has also gone up a gear. We continued to raise the profile of the plight of Bulgarian residents unfair treatment by the benefits system, our quarterly Enfield Housing Partnership campaigns group engagement with stakeholders from the Housing, benefits and council tax teams as well as the 3 MPs offices and the DWP. We have also been delivering workshops in the community on digital skills and accessing online services as well as long COVID and its impact on our daily lives.

We have also improved our use of Technology as staff are working remotely more. We now have had to ensure our systems are continuously updated and fortified against cyber attacks. We worked to build our IT infrastructure and train/upskill staff on the IT systems and best practice for use of IT and mobile devices.

We have been fortunate to be able to raise additional funds this year to ensure Sustainability and to support and extend the work we do for clients and help those with multiple disadvantages particularly with disabilities or other healthcare needs. We appreciate all our funders who have continued to support us year on year as the nature of the work we do needs the continuity and stability which multiple year funding offers. We have also been fortunate to have a relatively stable workforce and even increase our staffing number of advisers during the year. Though we also lost some very experienced members of staff who moved onto work within the local authority. Our staff and funding our the key resources needed to deliver our service and so having stability in these areas has been invaluable to our sustainable survival into the future.

As mentioned above staff our key to the successful delivery of good advice and the survival of the organisation. As such it has been even more important to ensure we look after our workforce’s wellbeing and foster a positive work Culture particularly with the stresses of the cost of living crisis. We held a number of social activities throughout the year including our annual picnic, awayday, Christmas party and celebrated Volunteers week to appreciate our volunteers. We also have a number of initiatives to support staff wellbeing such

Annual Report 2022-23

as employee assist, periodic staff stress questionnaires, briefings and Togetherall. I am grateful to the Board of Trustees who approved a cost of living pay increase during the year which had to be funded from our unrestricted reserves due to the fact that our grant funding is a fixed amount.

“I have been trying to get PIP but I was fobbed off by the DWP. Citizens Advice Enfield adviser was a great help in getting through. They are so good and more helpful.”

We are very grateful that Enfield Council and all our funders who continue to support us through this challenging time as we navigate the increased complexities of the problems our clients face.

I would like to thank the Board of Trustees for their continued support and guidance throughout the year.

There is never a dull or quiet moment working for an organisation such as the Citizens Advice which helps ordinary people with any kind of social welfare issue. It has truly been relentless over the last 3 years since the COVID pandemic, then the cost of living crisis and now the housing crisis which is being fuelled by the high costs of maintaining a home.

With demand continuing to grow, it is important that we remain a service for the community for the foreseeable future. We will continue to work on our accessibility and diversity. We will also continue to build on our success in ensuring that people find a way forward and being a voice for the most vulnerable in our community.

Nnenna Anyanwu,

Chief Executive Officer

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Annual Report 2022-23

Staffing and volunteers

Staff and volunteers at Christmas party 2022

Our staff and volunteers are the lifeblood of the Citizens Advice Enfield. They come from all walks of life and bring with them life experience, empathy and most of all a dedication to helping Enfield residents that is unrivalled. Some of our people also have lived experience of the very issues they are helping our clients with. This brings an added richness to the services being delivered. We are a diverse team. Our staff and volunteers speak 12 languages between them.

We had an average of about 17 volunteers with some leaving and others starting throughout the year. The quality of service and time commitment our volunteers give is well respected and appreciated across the borough and I am personally proud of what we have been able to achieve together over the last year.

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Annual Report 2022-23

There have been challenges with recruiting volunteers since the COVID pandemic. We are always looking for new volunteers and ways of recruiting more volunteers.

This year we said good bye to 6 staff some of them were experienced advisers who moved onto local authority jobs. We welcomed 7 new staff bringing our total paid staffing number to 27 (21FTE) in the team.

This year our advisers received some very good feedback from clients and referral partners commending the work they do. We appreciate all our dedicated staff and volunteers. Without all of them, we would not be able to deliver our vital services.

I feel proud to volunteer because we have a strong team spirit, communicate well together and with the Local Authority. We also provide an excellent service helping many people through difficult situations.

1. Awayday 2. Summer picnic 3. Financial capability workshop

4. Christmas hamper

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Annual Report 2022-23

Our Projects

Our Projects

Our advice is for everyone but we design our services so they are proportionate to need, even where the numbers of people affected are relatively small. In the last year, our role in society has focused on helping people through the cost of living and housing crisis providing crisis prevention support where necessary. Our overarching ambition remains the same as it has always been:

We give people the knowledge and the confidence they need to find a way forward – whoever they are, and whatever their problem.

During 2022-23 we delivered 23 different projects in order to meet the various vulnerabilities our clients presented to us.

Our core advice service has been delivered by telephone and online webchat. The top 3 areas people contacted us for are welfare benefits, housing and debt. This accounts for approximately 65% of our clients. Each client comes to us with about 4 problems and we carry out approximately 3 tasks on their behalf e.g. letters, calls, emails, etc. We offer specialist welfare benefits, housing, and debt advice project appointments. Our advisers see clients face to face by appointment at our office in Vincent House or at one of our outreach sites e.g. the library, Foodbank or children’s centre. In addition to these specialist projects we delivered projects related to immigration, crisis prevention and outreach advice in food settings such as foodbank, schools and the community hubs.

We also continued to deliver our health-related advice services for people with disabilities and people affected by Long COVID and HIV.

Social and Emotional Support to recover from the COVID pandemic project – delivered in partnership with Mind in Enfield to respond to the social and emotional problems our clients faced as a result of the COVID pandemic. This

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Annual Report 2022-23

project provides clients with mental health and practical solutions to cope with life after their loss from the COVID crisis.

Disability Advice Project working in partnership with Enfield Connections our advisers help clients who have a disability to ensure they are fast tracked to get support with their benefits applications, queries and appeals.

Advice for people with HIV diagnosis . We have an adviser who works from the North Middlesex Hospital with clients who have been diagnosed with HIV, of all ages. It is such a lifeline to people who can sometimes feel as though they have lost hope.

GP Social prescribing service . This project helped clients who attend their GP with non-medical problems (e.g. debts) that are affecting their health (e.g. causing anxiety).

Foodbank Advice. Another area of advice that has been consistently busy last year was the requests for Foodbank vouchers. Last year we advised 333 clients who needed 480 foodbank vouchers. We helped 177 clients with 292 charity aid grants. We issues 179 fuel vouchers to 134 clients.

Crisis Prevention, Digital Inclusion and Financial Capability. During the year we started two projects aimed and helping and supporting clients through the cost of living crisis. Our staff ran a number of workshops and outreach educational sessions in the community in order to improve the digital skills of digitally excluded residents to enable them access services online and financial money management education to help prevent people falling into debt. Our staff also delivered advice first aid capacity building training to community groups to enable them support their clients with basic advice.

Our work really highlights the level of poverty and inequality in Enfield and the need for more resources to tackle the root causes of poverty.

“My application for DLA was denied so I needed to appeal. I am so grateful about the service I received from Citizens Advice Enfield. The CAE adviser has brought a SMILE to my face and my life has changed for the better.”

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Annual Report 2022-23

Citizens Advice Enfield in the Community

In the year 2022-2023 we managed to retain our regular outreach services and added some more returning to face to face delivery for the majority of the time:

• Ordnance Road Library funded by the RSA Trust

• The HIV Unit at North Middlesex University Hospital,

• Six children’s centres across the borough

• Christian Action Housing Association - delivering debt advice to their residents for rent arrears

• North Enfield Foodbank

• EU Settlement scheme which was delivered from the Edmonton Library and at Vincent House funded by the Home Office

• Advice in food pantry settings funded by Enfield Council

• Crisis Prevention advice in the Enfield Community Hub and All People All Places

• Advice First Aid training in the community for small community groups funded by the GLA and LLST

“My issue is an NHS complaint and this takes time to resolve. CAE helped me move forward. I have been helped very well in the past by CAE. You do great work and CAE is always my first port of call. thanks”.

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Annual Report 2022-23

Our achievements

“very nice experience. Very conventional and reliable. Great service Thanks very much!.”

This year we helped 4,927 individuals, couples or families on 16,331 occasions and helped them to resolve 21,388 social welfare problems.

We helped clients to claim £1,355,683 in unclaimed benefits and grants and to manage £6,182,724 in debts.

This year, enquiries were dominated by:

• Money problems, especially related to benefits or debt

• Housing problems, temporarily in hotels, unaffordable rents, homelessness or disrepair.

• Applications and appeals for Personal Independence Payments

• Requests for foodbank and fuel vouchers and charity aid grants

• Council tax arrears

• Cost of living crisis

This year we have successfully delivered 23 projects targeted at specific vulnerable groups from disabilities, EU immigration, housing, COVID recovery HIV, parents of young children (under 5), advice in the Foodbank, GP social prescribing, Digitally Excluded and Financial Awareness/literacy.

Our Partnerships . We have successfully delivered some of our projects in partnership with Enfield Voluntary Action, Mind in Enfield, Royal Free charity, North Central London ICB, Enfield Connections, North Enfield Foodbank, Citizens Advice Royal Courts of Justice and Citizens Advice Barnet.

“The adviser was very helpful and they helped me to get support from Thames Water Fund. “

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Annual Report 2022-23

Research and Campaigns - Prevention is better than Cure

The work of the Citizens Advice Enfield has two aspects. Providing the advice above is one aspect. The other preventative aspect aims to improve the policies that affect people’s lives. The work that we do on research and campaigns, helps us to monitor the impact of laws and policies on people’s lives.

This year our research and campaigns officer participated in a number of national campaigns notably around the cost of living payment support for households on benefits. We contributed to the campaign about utility companies forcing prepayment meters onto clients who were in arrears. We lobbied our local MPs to stop this practice and was successful.

We have also carried out some local campaigns to raise awareness of the impact

of long COVID on clients daily activities and mental health and upskill those who are digitally excluded so that they can access services online.

Our Housing Adviser made a presentation at our Research and Campaigns working groupon the client experience of temporary accommodation and living in hotels and other unintended side effects such as unable

to cook or store their property and the impact this is having on their mental health, finances/debt, inability to secure work without a permanent address.

“This was a very nice experience and the adviser helped me to move forward in my housing situation. However, the council said they would still leave me on the process due to it being a lengthy period. I am grateful but my problem is still ongoing. Not the adviser’s fault. “

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Annual Report 2022-23

Looking forward to 2023-24

Looking forward to 2023-24

2023 is already looking difficult for our clients and our service. The housing situation and cost-of-living crisis are worsening and the war in Ukraine continues. Our clients have not fully recovered from the aftershocks of COVID which has left more hidden damage than previously thought. We are well on the way to reshaping and adapting our service to enable us meet the ‘new’ challenges and responding to our clients’ needs. But this is likely to be a long term solution covering multiple years

We plan to continue to invest more in technology in order to keep pace with the hybrid working, client accessibility, etc.

We will continue to develop and invest in our people, encourage local people to volunteer with us whilst supporting the community to build capacity where possible.

We keep our fundraising strategy under review to position ourselves such that we can attract more diverse unrestricted funds.

We are grateful for our funders who have continued to support us during the crisis and I know that 2023/24 will no doubt be full of different and interesting challenges.

3 in 5

People found it easier to manage day-to-day

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Annual Report 2022-23 Our value to society For every £1 invested in our service in 2022123. we generated.. £2.54 £16.40 £7.95 in savings to government and public services (fiscal benefits) Total: £2.234.278 In wider economic and soclal benefits (public value) Total: £14.453.445 In financial value to the people we help (specific outcomes to individuals) Total: £7.008.143 Our advice is effective Problems don't happen in isolation and can have a severe consequences. Solving them stops these situations escalating. 7 In 10 people sald thelr problem was solved following advice. and 3 In 4 of them sald they could not have resolved their problem without us £10,533,985- Publlc value of Improvlng cllents emotlonal well- belng, famlly relatlonshlps and Positive functioning 8 out of 10 people said we helped them find a way forward £123,678- Publlc value of volunteering 17

Annual Report 2022-23

THANK YOU

Citizens Advice Enfield would like to thank all those who have contributed to the service through their financial support, volunteering or supported the service in other ways. We would not be able to operate without your support:

London Borough of Enfield Christian Action

Citizens Advice National Office

British Gas Energy Trust

City Bridge Trust Enfield Voluntary Action Enfield Connections

Greater London Authority/London Legal Support Trust North Middlesex Hospital North Central London ICB RSA Trust

Royal Free Charitable Trust

The National Lottery through the Big Lottery Fund

The Mercers Company The Henry Smith Charity Thames Water Trust Fund Trust for London The Home Office

All our Trustees, Volunteers and Staff

www.citizensadviceenfield.org.uk

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ENFIELD CITIZENS DVICE BUREAU limlt•d by guarnnt•e} Dir•ctorB' and Tr￿t￿9. Roportfor the year •rNl•d 31 IA•r¢h 2023 The trustees present their report and financial stslerrEnts for the year ended 31 March 2023. The tru8tees, who a￿ also the dire¢lors for Ihe Nrposes of company law and who served during the year and up tts the date of thi$ report are set on page 1. CitYen$ Ad￿Ce Enfkl. which ts the O￿Tab.n9 name ol En[￿￿ c￿￿$ Adv0 Bureau Seryice, Ys both o registere<l tharity afid a Co￿panY Iimrted by guarant¢e. Strnctur•. Go¥emanc• and Man•g•m•nt 8oard ol Truslees The 8oarf ot Ttyste&8 reports to th• knnual G•nwal Meebrvj olthe Servxe. As at 31 March 2023 the￿ wer¢ 11 Tru$i•85 who tog•ihtrr with the Chf Exe¢ulive meet at ￿$1 lour tin88 Fer yearto make deci510n5 concvrning the running orthe Service. The impmenlabon ol those decisions ￿ dekgat¢d to the Chef Executive. The sel up of the Board f8cililafes sukcmmittees to Le created tD rnake best Use of the avail8b￿ skiNs. to ensure that strong govgrnancg structures and scrutiny are maintain￿. The nurthr tsf T￿lee8 shall not be less than threa nor more than Iifteen unknl olheMse delemiin8d by ￿0 Ihirds of the membEts present and eligiNe to vote at General ￿￿tsn9. The Trustees may from rne to m8 appoint any m8mber of the chaTity aB a tru&le8, erfher to fill easual vacancy orby way of addrtion lo their n￿n￿r. promded Ihe prescrkned rnaximum té not Iheroby exc•ed8d. Volunt66rs Citizens Advice Enfkl has o¥•r 15 r•gisl•red volunte•rn who •ffj vng•9od in all aspects of provhling advice and holp to clients. Volunle8rs are inlegr81 to our work And we coukl not fun¢bon wrthout them. Volunteers are given compr•h•n$lve •nd extenjrw training ¥nd th¢ opwnty ofdev•b)pww wthin the S•rvt•. Workin. tlj Partne Citr2en6 Advice Enf￿￿1 h•$ ts•n 9•￿r¢IN￿ $upport•d by Vario￿ giant gr¥irvJ organv6alkrts, #s w•1 as individuaLs and others. donations. P$rb¢ukgr mntion mu$1 b6 m8de of the LoThJon Borough of Enfield which provides tha key resouros for tht SrvK• 10 ¢¢rtbnuo rfs WO￿ The TW$1￿ a￿ evei rindful of the tTUSt that t Councimors place in the iryortanca arJ quality ol what wo do within th• Bor0￿h. tee 1ndtsctt￿ andlrninin New trustee$ aro off•r•d IrainiTh9 and supporf in-house and invdèd and èncouraged lo attend 4 seri￿ of lhort Iraining s•$sions to f¥miliari$• th¢Noofvg$ ￿th lh8 chority and the conlexiwrthin whTrch It oper•t•s. Th•so aro hold by CitrL•n8 AdwK• cen￿1 offices in Lorthn. Objeetlv•B and Actlvbtb•• Obj&clives Tha 8ims of th8 Citizen8 Advicé natKsn81ty 8ro. . to provide th8 advice peoF4e need for the probloms th•y l•e•.' •nd - to Improv¢ Ihe poli¢ig8 and prathces Ihat affect p8¢p￿,5 Ir¥es Crtizonl Advi¢• Enfield aims to reduce inequ8Ity, depriv8ts.on and Iho lèek of atte6S to lust￿ through 8 l•th of kncwl•dgg of ￿18￿￿01 righls. W6 prowK#e inforn￿b0n, adv￿ and ed￿CatIOnal ￿r¥I￿S within tho LDndon BofOU9h of Enfield. We believe everyone ha$ ¢h• nght to a fair Chan￿ Io p8rtKipale in society arKI we will oxorrAs• re5ponsib￿ Influen￿ on Iho dvek)Fm￿Trl of $0¢141 and gervw. both h)colty and nationally. Cthzens Advice Enffiekj 18 an independent rngistsr•J tharty and a rorwny lirymled tyy 9ygrntee. 8ThJ forrn part of the nationalty f8cogni88d CitYLens Advice Tho￿k, whKh conssis 01256 kxal Clbzon$ AdvKe offic¢s in England #ntl Wale$. The service pFovh4ed is free, confidents81. iryiarthal and IndepBndent. We aro not ath"Ikyled to any polthc81 p8rty, n¢r InflUen￿d by or conmthd to any bcal or central go¥einrn￿t d￿t￿n( Acl1vil￿5 The Tnjstoes have agr•od the folwrva 6tragic obie¢ts"v8s which are key to thè dèv•lcpm8nt ofthe 0ryanlsat￿n. D¢v¢loplng Acc•a8. Th local Crtizafts AthKe Seek to devekp new w8ys ol providing advi￿ 8ervic85 lo ensu￿ that we are 8cce5Sitdt lo 811. Thks inchjdè •JvKt ai new outrtxh butwjns a5 lundirwJ allrttjs. Dov•loping Sustsinable Services. The seryK wil seek io ther5bfy fuTrJing to $u$t•¥i adwce services In challen9ing econom￿ Énvironmnt. Oovoloplng Partnewship & Communi¢•tlon- The recogniBe8 th91 the key lo rn88liny thE r￿1￿9 demand for adice Is to strerwJtheTh txk8ttrKJ porniwship8 and work proaclNety to davelop new rdaiion$hip$ and models of joint provision. Devèloping Volunte•rd and Staff - The sefytt prknr*ise training of new an(1 ext&kng staff and volunt•srs $0 tho1 dvènts can be assured ol a conts"Ned high qualty 5eryK•. D•vek)pin9 F￿ndIng Opportunities- The servicsvril dwer5fy ts fvnding base 50 thotwe are dO￿ndent on fwding from slatutory bod￿.

ENFELD cmzENS ADVICE BUREAU IAeompany lknlt•d by gU￿nte¢l Dlr•Gtorn' and T￿￿t•￿' Rwrt lorth• sw•nd•d 31 hlar¢h 2023 {¢o•rtlnuod) oener81 put4 and uTrJwtsken to ftwthwwtharllable puryx8 fcths wbk tn8fiL thlth•m•nts and wrfUm￿r¥ C￿z￿S Athtc• Enfield 4,927 P8QF to Yos(th over 21.388 wot48rn8 thi8 year. Local por worn hdpgd lo clolm £1,355.683 i) undalnd tenefits to w89• over £6.182,724 dobL Servw wern rnaintalnod and I￿•91•d kn a dMFoJk wilh th• COVID parthiK and cost d IMn9 crfsLs. Cthn8 Advkn En￿1￿. l• many (thor¥obJnlary wr18￿￿￿, TAvk• h•rd kn 94v8km fttmonty*Tth funrffry It rec•iv98 priCd￿8o frrfn8 soxvk•8. Exwdibjre o mlth¥•d to en8ur• cost •ffect￿e$s. We a)nYnue to rtedv• •x¢xlknt friTh EnfAbJ Councl ond other￿￿Orn und In the cr

BOr￿ll bulkl on Ih8Be qolld ￿[￿￿orrI to new and SMovabv• ways clfunding •nd do1￿8￿ng ¥e1￿. Tho dfr4•fBlficaJon Is osg•ntsl as1￿41 athyrty fundkng 15 •XF•cW to to to 8ntlFcant pr•Bwre In th• medknm lenTr. W• to hAV• gn based BtrattrJk grant 9gr8od fDrourcu $ervk•• from thg wjnal urfl 31 2024 Jnd F4x4d to bld ts addthl prc4•ct ￿rk a8 now OPPOIJnfd￿ Arfse. Thlswil us t to wovld• • of ts)mThMtrTWrt totha ¢muntykn 4 ￿Met•. The h8¥e revlvA4d Ilw f•v•l rfflrnwv￿. Into aLy￿rt tho thoFwJkng lknanthl c4kn0ts •P8dffca1￿kn lern￿ of lundlry tr8•r¥lcw. Th8 TnAt•e8 acllvety ft￿ltry R06cKyca Eynded to •n8ur• •ervi￿ rneat th• r•quir&J slAndardi and 8lsowlthln Iho Re￿ur￿$ 8vv41gt4&. Takfvd tN8 Into thr•• Trjnlhs ro8•Ne pcty. AI th• J•WKI h therfty￿kI unr•kthd, undoBI9Mt•d oft389,(ts8 (2022. £425,515). DwbJnat•d rowvo6 c4ynth£15OM12￿tt: £150.0￿)￿ kn •ddlkn 8 fits£188,951 {2022 .. £99.8601 wa8 held in r•thk#•d fiJnd8. Subwurtto th• y•8r ￿d. tywteN ho¥• c￿￿•￿￿1v the ￿¥81$ drewv88 h•ld. roBe th1• y•8r fry o rnber of rea80n8, IndLllnq unftmod Staff And nol belng at48 lo Intomgl w)rk8 to officeg. The contlnwcy de8ign¥thl fLmdfj lll b• intsBaa•J In 2023r24 to cov8r cc•ts and poMILkn rodwlk)rM In fundlTrg. Trustees Al￿ r￿38 the R•wves to rYKt1I￿ IsBuDs. Pl•nnlnq p•vlDd• the irnpact ol COVID. As sut)l recthed fundhg frThn lh• Enfield to 3UPWt di￿15 in ¥ ¢xlBls to EdmlnL8t•rth Houoehold surwrt fvJnd.W• 8kn ￿¢81¥•d fuThJJng fTDm ts GL4 and Lond￿ Legol Tn￿10 WOV￿ ath• to P8cs>lg fgdrwj a em8. W•ll ccntnue to InY8st in tKnokqyand traknlng ￿ onwo th• Is Ibje to re$F￿d to the p)8t COVID 19. W• 1>>rtn￿ tL) deveky ourht¥l( vkln9 and SUPFQrting r6sld•nts ith ￿ COVD and Iho d￿sitaty&xL￿jd•j. We (XM15nue ourworktthh Enfidd Cmcti￿6 to proJ8 di8et4ItyAdvk• TAI kK4t fundr•￿ oplksn$ to we ore able to conunue to furyllry t4￿. Empltysw IhvolbYm•nt aMLqblg to all enWoye88. annud slaff and I￿￿[IteerSeti￿dXffl surny cwrknj wt and nKxrfhty t¥am nwUngB and dalty Short brfefing s898Jns arn h•hl.

(Acornpany Ilml•d byguarabth•) DlrnGtm' and Tnrnt•••' Rtyortforts ￿•ndId 31 March 2023 (wrtlnu•d) Th¢ trustee8 (wh￿ 818 8180 director8 tr the ofcLryary Jww) ￿ respon8lb￿ts pwarfng th• th8 Annual R•pcrtand tho slalom￿ in arcrydanc? applctsle Ithv wulBUoro Company Law requlres the TNstws to w•wlknon¢lg1 w•1￿8n18 ts88L flnqnclAI >8r. Und•rthat Iwth TruJtoes ￿￿j5t preparo I￿ th8nc4al st3tem8nts in 8ccrxdance Untw ￿ngd￿n G￿eT￿lty AccepbJ Accounting Price IUnit8d Kkngdorn Ac¢oundng Standards a￿1 aOK8t4e lawl. ihder c(npany Iwtho Tru8tees must not approve the flnandal 8latertnenls unKe58 Ilw are Satisfied Ihot tygive a true and fair viow of tha stat• ofaffairn olth• tharitable crryany and of th8 r•KyJrt85 LrfrnsuJrca•. knclLhJlng Il Inctyntr oThJ 0Xp￿drOjr9 dthe dwrltat4e cornpaTryforlhat palcql. In w•parfng I￿1• flnandal olw￿tr. Iho tyuBl8gB we rnqulrnd to: ol 80 SUts￿8 oc(3xJnting Fddes •nd th•n apply Ih8m bl ot•The the m8the¢ts and iyh)cWo8 In Iha Charibes SORP: cl m?k• arJ accounory e8Ym•ts6 Ih8tarn rn8S)ngtde WKI thnL dl 8tste whelhef ap￿1¢0t￿O UKkcounUry Slwhjardk ha¥• bw fohyw&l. sub￿￿10 Wby d•p•rture• dix408ed and aypL8in8d kn the flnanca818iat￿Wts: and thatth• chathablo c4n¥wll kn Imbnom. ch8rftabb convan￿¥ ￿n￿¢¥on¥ Bnd dle(m ￿1h rea￿61)10 a¢uJr•cy8t anytjrn rwyon ofthe ¢harhabb8 ￿ryany and onabl8 thwn to ensuro that th• finand8l5lzlem￿ts crffipty7lth fv Comp8nle8 Act 20(k8. Tlw ar6 for 8a1•JuA￿￿d tho as#ots ofth? CLfWVWKI IwK•f¢r I8￿￿j rwonAbl• •to11 trt• pr?¥￿110￿ and detacow of fra￿j ond othwwwulor#io8. on th• thafttpblo ccfflpanls ￿t￿rt•. L•Lg11(ffi In thg K6ngth>n the d1￿mIni￿On dfinandal may dlffwfrtyn olherlurfs¢cllrM. The Tnmtse8 C4)nfffrn th•1 •0 f•r•8 trffjt•re thw• l• M rdmnt oudlt (•8 d•ffln•d by 8• 418131 ofthe Com￿nI&S AL# 20061 ofwttth IM ckn•rltAt4• ttffjF4Ln￿s wdrtorj w• wowar•. They ha￿ tak•n lh• • th•tth•y ought to hav• tsk•n as T￿￿08& kn ordw lo m&k• thom8d¥o• •war• 0f￿Y rth4nt oudlt rfQrrn￿￿ Ènd to •Btsblsh th#t tha tharllabl• conwnY• audfforn 8r• awArn ofthat Thlo report be￿ pvvp•rod In I¢￿rdar￿4 lth lh• toth• ￿￿11 mpanl•8 •x*rwlcffj. ThL8 reF¥)rt w88 approwAI bylhe bowd cldhclcn on 2 Nryfftniway23 •ThJ •bJma on ft# bgha J Hopwo Ch•lrni•nrr

INDEPENDENT Allo￿oRs REPORT TO ThE MEIIBERS OF ENFIELD CITIZEMS ADv￿E BUREAU (A company lirnit•d bygmrnntsel Opinion We h8ve audited Ihe ￿anCIal stat•Ywnls of Enh8kl Crfizèns Bureau Ilhe'c8ritab12 companVI forthe year ènded 31 March 2023 which cofflpn5e the Stalernent of Finantial Activil￿s. Balance Sheel Cash Flow st810r￿￿t and notes lo Ihe financial staternents. including a summary ol svJnifunt a¢countiThJ polKs. The financial reporting frarnework that has been appl￿d In Iheir preparabon ￿ applit4ble law and United Kingjom Accounting Slandard5, Induding Financjal Rep¢rtry Standar¢ 102 The Financol Repcrftiry Sla(thrd 4ppluble In Ihe UK and ReputAic cf Ireland (United Kingdom Generauy Attepted Accounting Practhcel. In our opinion. the fin8ncwl stat•ments". give a true and lair wew of 61ate ol the ¢hantabk ¢onwany's affairs a$ ai 31 March 2023 and of its incoming resource$ app1Kal￿n ol reiources, Including its iThcom• aTra eypendrture. for the year then ended,. haw ￿en property pr•pared in a¢cordanc• wrfh Unrted KwJ¢Yn G￿￿ra1￿ Atwtéd Accounling Practic•. and have b8en pt•pa¥¢d in accordan￿ wrtth the rnquIr￿Mnts of tho Compans Act 2c￿. B481# for opknlon We condbclgd our audlt in accordance wilh InlernatKJnal Standards on Audrting IUKIIISAslUKI and applic&b￿ law Our rg8ponsibililie8 undor those standards are further described in the AudN¢rfs rè$ponsibiliti8s for the audit of the financial statements s•clion of rxjr report. Wg are Independent ol tho charitable company in acc¢fd•nc• wtth the thlcal requir¢menls Ih8181e r8bvanl lo our 8udit ol the fina￿•1 ststwnonts in the UK, including FRC'S Elhi¢al Standard and we have fulfil￿d our other elhi¢¥l rosponsJIlrt￿ In accordance wrth these requirornents. We belv8 that thè audil awJenc we hav• oblained kk suffwnt and approprl•t• to provth a b•$kn for Qui cplnion. Con¢lusions r•ltin8 to golng ¢onc•m In auditing Ihe Iinanaal 818iements. we ha¥¢ ¢onthd8d Ih•t th• trwtws. ol goiThJ conc•m b&BI8 01 ounling in th• prepar8ts¢n Of th• linoncial sta1•r￿ts v4 appropriale. Ba$•LI on the work w• havè perfomied, w• havg not Idenlrf￿￿ any matsrial uncertainth relaliry to ev•nts or condition$ Ihal, iTrJividu•lly or comecbvely. may cast Sl9nificanl doubl on the enty's abibly lo continue as a going ¢oncem lor a p8¥K￿ ol al le88t twefve rnonlh5 fromwhen the finandaj s181grrnnts arè athhofised for w5ue. Ow responsibdrt$ •nd Ihe responsibilJtst$ of th• trusletsi vhth r¢$p•ct to goirvJ ¢onc•rn are described ¥1 the rebvani ￿CtionS of Ihi$ report. Oth•r Infomi#iion The oth•r inlomalion ¢ompme$ Ihe inlorrnalion Jnduded ni the annual rwort other than Ihe ￿nanc￿l $talernenl• and our audilorfs report ￿reOn. The Irustees are respon5th lor the Olher Inlomwtion coniained wrthin th• annual report. Our opinion Dn financial $13temenl8 does mt cov•r the other Info￿nalKIn ond, except lo Ihe etsnl otherwise txplicilly slated in our repofl. w• do nol 8xpre$8 any lo￿ of assuran￿ ¢oTr¢kJsion thereon, Our 18sponsibilrty is to road the other Infom￿￿tin and. m doing so, con8bJ•r whetherthe Or infornation 1$ materiawy incon5iStent with the fiThanciJl $tatemtnl8 oi ¢wr kntrl8dga oblo1￿d lin coufst of the aydil or otheMise appear& lo be materialty mi￿1¥1•d. Ifwa kttentyty such mat•ftal In¢onsi8tenrs or apparent malarial mi$$l8t•rn•nt$. we ￿￿ roqui￿d to dtt•tmirÉ whèlh•r this gives rise to 4 mal8rl mls$taieff￿nt In the financial stakmènis Iherwlves. If, based ￿ the work w8 have ￿rf0m￿l1. we conclude Ihat Ih•rn IB a m•hii•l rThsslalemenl of tN5 other Inl¢mwthon. we are requirèd to report that facL We have n¢?th￿g to report in this reg¥w(I Oplnlons on oth•r matt•Ys prns¢rlbvd by Comwnl•¥ 2000 In Qui opinion, based on th8 work undert8ken In the course of the audrt". the ￿f0Th8110n given In the Iru$tsè$' report. whth indudes the directors. report prepDred lor tornpany law purposes. for the financial year forwhich the fin8naal 5ts1ements Oto prepared eonsistent wth th8 f1n8no¥l ststerrents, and Iho ¢r•clor$' report +?cludety within the trustees. report has ten prepared ffl •rcordanc wrth applicab￿ ￿gaI requirements. Matters on which we ar• rwuired to rw>ort by •x¢eption In light ol the knovAedge and understanding of th• chanlable corrpany and rfs envirrmrrnl obtained in th8 cours• of the Audrt. we have not Klgntrfied rnaten￿ mis51aterr*nts In ihe Trustees, reporL We have nothing to reporf i respect of thè loNowin9 matters in rd81ion tD which the Companies Acl 2C￿ requires u$ to roport to ytyj. rf In our opiniorn..

INDEPENDEpll AUDITORS REPORT TO ThE MEM8ERS OF EMFIELD cmzENS ADVICE BUREAU IA cornpany Iwnited by guafant•o1 IContinu•dl Matt•ts on Y•hl¢h w• ar• r•quir•d to r•port by •x¢•plion l¢Mtlnu•dl adequate accounlfftg Tecorfs have not teen kept,. or lh8 financial State￿nts ar8 not In agr8ernentwth the acctyJntwyJ r￿UdS and ratUrn5', or cerlain dis¢knsure8 of Tw$tee$' rwuner8tKJn speafied by Lw are not mado., or we have not received 811 Ihe informawon and expn8tions we require for our audit,. or the Trustees were not enblled to pr¢p¥r• tt finan¢ial statements in ac¢ordan¢e vrtth the small companie5 regirne and take •Jvantsge ofthe srnall convon￿s. exerytions in prep8ring the Tru$ts¥8 r8POrt and frorn the requiremonl to piepare a straiwc report. R¢•pon$1￿1tb.l of the tru•tee• As explained rnore lulty In Ihe truBlee6 rtspon6ib"lrts statement tyJt on page 4. Iho trust••B (who are also t dir8clor5 of the Chaiitab￿ ccryany for the purpose5 of coryafiy lawl are respons￿)￿ fcr Ihe pop4raiion ol the linancial StateW￿nIS and for bery salBfd that they give 8 IT￿ and fair view, and lor such Iniemal contrd as the trustees determine is n8cessary to enable P￿Parat￿)n of f￿anCIal statements that are f￿e from rnaterial mi$statement. whether LJe to fraud or error. In prepanng the finan¢i81 Ststements. the trusl8es are responsible for •$$&s$ing lh• charilabkn corrpany's abiiny lo continu• a$ a gtiing conc•m, di$cloxry. Is applicable. mallers related to 901Tr3 concern and using the goirMJ concem basil of accountin9 Un￿$$ the trustees erther Intentj to Ilquwjale the charilable cornpany oi to c85e operath?ns or have no rvalistK alternabve but to do so. Audltof• r••pon•lbllltl•• ftr tl of th• IIMn¢l•l •t•t•m•nl• Our obj•¢liv•s are lo obtain r••son•bl• a5suraThc• abwlwh&ih•i thfr fin•ncial StsttsTr￿nts 8$ 8 Are fre& from m•tèrial rnis5t8lernent, wh￿her due lo Iraud or error. End to tssuè an #udiiorfs roport Ih81 ¢¢y opinion. Reasonab￿ assurance Is a hvjh ol assuran￿, but Is not a guaranloo that an audit conduct•d occordancg wilh ISAS IUKI WIN a￿ayS detect a material rni$Sta1￿8nI whgn il axists. m￿State￿￿t8 Ean arise from fr8ud or 8rror are ConS￿er￿a motrial if. indivKlu81ty or in Bo3reggte, they could reasonabty be expected lo Inllu¢n¢e Ihe e¢onomK deosion$ of users laktn ¢)n the bas Qf Ihese financial $tstsnwnt$. Irr•gularitAry6, includin9 Iraud. ar• in514nc•$ ol noTrccffjpliancv wth law5 and r•gu141ion8 W• d&sw)n pro¢edura$ in k'ne wrth our r￿PoNSIbl1rtI•5, oullined abov•. tD dèiècl rnalerk41 misstslerrenl8 in rèspoct ol iwfygulBtilS. in¢luding froud. The èxtènt to whlch our procedurè5 aro cap8bJe of detecling irregulBrilb5, includiThJ fraud Is detsikd bebw". . Understsnding the logal and r8guWory Ir•nM¥oth aPF4cablo to the entty and th• •nlty i ¢omplyiry wrth Ihat fram¢wort". Laws ènd r•gul8tions Idenlrfd as being of $￿n￿￿nce In the cont￿ of Ihe antity,. A8$eismeni ol the iuKepbblity ol the enlrty'i finantr•l it•t•nnls to wt•nal mis$latthTr￿nt, fvieluding how fr8LKJ mght occur". . Chjr 88sessff￿nt takry into accounl Ihe icw and n•tur• of Iho •nlity8 aclMis in the effeclNeness of rt8 control •nv¥onrrnnt and cWianc wilh the law5 and VB• of our r•port This report 1$ made to the ch•rl8bl& comp•nY$ rtwmbern. ab • body. In x¢or¢gn¢¢ wilh Chapter 3 ol Part 16 of the Companivs knt 20[￿ Our audrt wDrk has buvn und•rtak0n $0 th81 w• mshl slate lo the charfiable ¢ompaDY$ rTwt*r6 those matter$ wo aro t8quir8d 10 $tste 1¢ them in an 2￿J110￿$ report and for no Other Pu￿058. To the fulesi extent pernrtted by IBW. we do not èc¢opt or assume responsd)Ility lo anyone other than the chaiilaN8 corysany and Ib• thartsble company's n￿rnt￿5 as a t4)dy. oui audit w￿, f￿ thi• repori, or foi the ¢Jpinions we have fomied. Al'60n Sandeison FCA Senior StaluloryAuditor, for and on behar of Li￿$ Morri5 Ltd Charterèd Accountants & Ststutory Auditors First Fknor 80 Coombe Road Surrey 34QS Dote.

ENFELD cmzENS BURE￿1 Company Mrher3628139 IAcompatty Ilnth•d byguw•nl••) kn¢luth9 th• I￿oM• & Exp￿dIt￿M Kcount ForthD •nd•d 31 2023 Fund• Fund• Fund• 2023 Fund• 2022 Don8lon8 Chwibble Advhi 179 179 5.660 975,878 1.053.521 52,859 1.675 853 4.478 981271 1119046 833,648 Inv•5trnenl Jncomè- 88nk knte¥t 0th8r In¢Lvn Totsl Ineomlng r••ouvc 5207 6,2Q7 Chartla>kn 8cI 384,101 564,557 948,650 1.035.OM 948 658 1035 044 N•t Incom￿(￿OIng) R•Mu b•for• tr•n• 136,478) .091 32,613 {87.106) 87.106 N•t mowm•nt In fundw14•t In¢•m l•xp•ndSturn} l•r th• y•v SO￿nC¥ ￿ht foThwd st I 2022 425,518 99,860 875,376 591,374 Bol•nc• C•Yrf•d Fon¥a 13 876 378 Otrwtradlr¥J •dvllbM Ixmptr1￿ Incom8 Ilcm e th•t h•s bo•n th•c￿lInued. Tho notss M paw 10 10 18 fm p•t ofthw aCc￿nI1

IA¢ornp•ny Ilrnli•d by guants•) Balant• 8ho8t•l 31 IA•rcth 2023 2022 Fix•d J•t• 2N16 Dèbty Cash at bank and In h8Th1 1D 78,717 108.645 949,201 981,212 L•M Crndlt¢xY.' kn￿1n1• lallng du• wlthln on• y•ar 11 766 347 788.763 7M797 L•M CY•dlt•v•: f•llno du• •ltsr mty• th•n on• >wr 12&16 (T8.￿) (913871 Unrg8bld•d & D•twJknd fun(: C￿l￿genCY￿nd Da9tranated fund• Gen•r81 tynd$ 120.¢X 150.LY¥) 120.LYIO 150.OJO 451.932 575,516 fvnd 13 256,057 99,800 Total Fund• 13 675 378 The fi￿ndar 8t6tsrn￿ts are prepared kn 8¢c(¥dm lth thè apedol opp1￿￿ to

utiad to IM 8mg11 ethnpAni•s rogin￿.

Rodln Ch•lnn• Th• not•8 pag88 10 10 16 form pwtd1tr080 arU￿r￿¥

EMFIELD cmzENS ADv￿E BUREAU IA Company limited by guarnt•è CASHFLOW STATEIEKf FOR THE YEAR ENDED 31 MARCH 2023 2023 2022 Net ¢a¥h inflowlltsuffiowl from OP•rnllng acllvlO&% 16 11.710 159.041 RV￿M• on inv•8tmnts and a•trviclng olfinane• 17 5.207 853 Inerea•elld•cr•asel in ¢•sh In tho porSod Re¢on¢ilialbon of n•t E•¥h flow to n•t d•bt Incr•86elldecrna8el ￿ ¢•%h w the period 18 16 917 IL894 lrfovThnt In n•t d•bt In th• p•rfod 16.917 159,894 C••h ind C•¥h equlv•l•nts al th• •t•rt •fth• Ymr ASL￿7 E2L673 Cauh 4nd C••h Equbvahnts at th• •nd of lh• Y••r not•s on p￿8 10-16 f¢rnpart Off￿ •¢eounta

ENFIELD CITIZENS ADVICE BUREAU IA cornpany lknlted by guarants81 N•t¢• to th• a¢counts lor thè y•ar etMl¢d 31 March Z023 A¢¢ounting Polic1•• Basls of preparatlon The$e finantA81 stslemènts h8ve p￿Pared under the histor￿1 cost convention. The finaniaal stslemènts have been p￿Pared in accordance wrth Ihe Act<Juntsrw and Reporting by charrt￿S'. Stalernent ol Recornrnended Prdclice apF4KablB to chvtths preparin4 th811 accounts ￿ accordan￿ the Financial Repoth"ng Standard applicab￿ in Ihe LIK tynd Republ￿ of Ireland IFRS1021 (effective l Janu8ry 2019141Charities SORP IFRS10211, the Finanu81 Reporbng Standard ap￿1￿￿¢ to the UK aTrJ Repub￿¢ of Ireland IFRS1021. ancl the CMwans Ad 20CA8. The Charity rreets the definthors of a put4ic benefit entity under FRS102. A$5•15 and liabil￿e6 are In￿'alty r8cogntsed 81 hIstonc￿ c06t or tran&￿'on valu8 olherwise 6tatsd in th& relèvant accwntsng n¢)tlsl The In8nc￿l 8t8tsm&nts have been p￿pared on a goiw concern basis. In arriwng 8t thi$ condu5ion the trustee5 ha￿ lakon into accwnt any rnotenBJ uncerfaintie5 that may aff0¢t th& charity's 8bility to conlinue as a going corKem. Thè ￿r￿)d covor•d by th￿ a$145$meni ts 8t a mininum ￿ve1 of 12 months from the date ol the approval ol th• acc4)LXrts. There Ar• 110 matsAal un¢¢rtainti¢s noted d￿r￿g the d8Ci$Ksn process. In¢omlng mour¢•¥ Volunl8ry income Ir￿￿1n9 donAiion8. grfts and grants that provaè eor• fLfvJirKJ or are ol a general nature are rwnis•J where there 15 8ntrU8Thnl. certainty of r8c•ipl and thg amount ¢¥n t measured wth suffioenl re81ia&'lrty. Such inccffie Is only deferred wh8n". The donor specifs that the grant or donalion must only be used in luiure ¢ounling peri¢d$." or - donor h•$ Imws•d ¢￿￿rt￿in$ W￿¢b ft￿51 b• m•t b•fN• th• ¢h8rity has conditional enlthment. In¥eslment incorne Is recognised on 8 r8tswabl8 basi$. In¢ome from ¢harrta￿? acts'vities includas inccffje r￿ell￿d urbjer contrxt or wh•r• •ntrtl8rn8nt 10 914nt fun(Jing 18 $UtI"ecl to SP8ufi¢ ￿rtomOn¢8 conditions is wo9nised as earned las the rel8led good8 or •erw￿l ar¢ provwJ¢dl. Grant In¢lLthd Jn Ihis ¢•tsgory provide$ funding lo iw)port pèrtOM$￿ actryths and Is rco9nrf•d where is •Thb"118frnnt. c•rtainty of r•cdpt and th• amouni btr rr•surt(I wilh suffiuèht reliablty. R••our¢o8 •xp•ndod Resovrces ejpended arg included in the Ststement of Financial Acli¥rtws on the accrLtr8b basil indu$ive ofVAT whi¢h cannot be rncovered CharitaNe expendilure compri8es th058 costs ncuired by Ihe ¢h8rtty In the delvery of tts aaivil$ and servw for rts benefi￿a￿l. It IndthYg0 bDth cost5 Ihat can be alk)catvd diiecly to such actiwtvs and Ihos• ctssls of an Intlire¢t naiure necessary lo iupporl them. Support cost$ ala Ihose tosts incul1￿ dilodiy in support of expenditure on the objects of the chanty and Indudè prct rnanagemanl. T•n9lbl• fix•d •$$•ts and dopr•cbatlon Tang5ble th'xed a$$ets are slated al cosl less acrJjrrnA￿ depreaatkM. Depreciolion 18 provided al rates ¢￿tulate¢l ¢0 ￿te off th• cost r•sKlual ¥•￿0 of e•ch ass•t its •xpect•d us•ful Ife as follows" Fixtures, fitbngs And ewiprnent. 25% on cost Funds structurn The Chanty ha$ a numbgr of R$tn¢ted In¢ortw fund5 to wunt for $rtu8tson$ whgre a dOr￿r loquires thai a tk)nation must spenl on a parbcLlar purpose or where lunds hav& been iai$ed f¢r a Sptcir￿ purpose. All otherfund5 are unrestrKled fvrth. Pon8ioris The chanty operates a d•fined contit)uts"on schwTrJ. Conlributs'thrs to the sche￿￿ are based on applicabkn ponspJn costs in the ovganl89t￿n taken as 8 whole. The pe￿10￿ charg8 recorded in the acwjnts is the aTrvJunt of trfbutvJn8 Payoblg in the accountK￿ Jar. P•n$ions Icontdl The organisatsm akn partKipales m a Mul￿r￿1￿yfjr defmd t*n•fit pe￿￿)n 6rh8m9. D•tsils tD th￿ are in nole 15 •nd to tt)e arcounts. 10

ENFIELD CITIZENS ADVICE BUREAU IA company liml¢•d by guarants•l Not•s trj th¢ A¢¢0￿￿ fc+f the year end•d 31 lrfarch 2023 Igl Dgbtorn Tt8de and otherdebtors we recognised al the setUern8nt amotsnt duo 3ft8r any trade diBcwnt offered. PrtpayrMnts ale valuod at th8 affK)unl prepaid net ol any irade d15counts due. Gash 4t bank •nd in hand Cash at bank and in hand inclwjes cash ond sl)rt term inve8knnts in &posits or 8im4ar accounts. Cr•ditors and provlsions Creditor8 and provision8 are wogni58d whre the charrty has a prèsent obW"on ￿esU￿ng from a past evont that w41 PTobabty resutt In the tran8ler ol funds to a th￿ party znd the amount dLX to setme If oblyatson can be measu￿￿ N estimated reliably. Creditors Bnd provisK)ns ai¢ nomiaty rec￿niSed ot their iettknMnt amount after ¥lbwiTrJ for any trade d16¢0unls due. 21 Ch•rf¢•bh Actlvltl• Unrtttrl¢ted Re8trfct•d funds fvnd• 2023 Tolal 2022 Tot•1 L.B. EnfKld- Cor• L.B. Enhkl- Brexit Proiecl L.B. Enfkl- OK5ability Projtet L.B. Enf￿h1-Chrt￿r*n$ Centre L.B. Enf￿ld- COVID 19 Fund L.B. Enfi'eld.Hou5rg Prwt L.B. Enr￿1￿ . Life Aft•r L￿1 PmieLt L.B. EnlpalJ- Foc¢J L.B. EnfiekJ- GRT ev￿arian Mary KInr0￿ Trust Nalional Cit￿en$ AdvK&H•lp lo Cwh National Citriens AdVK+￿ndruSh Project The Mer¢ers Trust Enfiek1 Connectien$ Tham•5 Water Tru$1 The Henry Smith Chanty Enfield Volunlary Action-oebl Afvk• Enf￿1￿ vo￿nIary Aclion-GP OylffjAth Enr￿k4 Voluntary ActK¢n- Proie Enlield Voluntary Ad￿n- Long COVID DI Pffjpci RSA Trust Big Lottery Fund Grant North m￿dx. HQSptts￿H￿ Proj¢ Chnstian Action Honx OffKtrBr•xit Proj•¢l TrLBI loi London Thomas Deane Ri¢hmond CA- KKkst¥rt Fundlng Oth•r Grants CtyBridge 8GETIFINC Disability Advice GLA ILLST- Crisis ProventKJn N.C. Le￿On ICB-SES Mind 342,230 342.230 340.000 21,135 28.500 45.000 45.000 45.000 3,384 SO,￿1 50.0 25.OCKI S2,710 18.C¥Jo 60.L￿O 18.000 60,WO 36.500 150,888 $85 14.WO 31,000 34,544 40.000 31,594 40,000 10,000 6,766 8,ODO 27,295 16,000 13.406 31.885 20.250 7,000 13,483 8.roo 3,500 3.500 38.208 40,000 35.262 10.CQO 38,208 40,000 35.262 10,C¥)O 9.(QO 13.406 8.484 34,250 13.406 8.484 34.250 20.(1)O 35,114 61,04Q 8.000 134.CKIO 20.C(10 35.114 61,040 134.000 975 878 1053,521 11

ENFIELD cmzENS ADVICE 8UREAU IA company lirnii•d by guarant¢•l Not•# to the Accounts for the year ended 31 March 2023 Ji othor Trading Activitios Unr•stvlcted funds 2023 Totsl 2022 Total Charty Shop IrKorr 52.859 41 ¢o•ts of ¢haiilabh ctpiitios- by fund typ• Unrnstrf¢t•d R•strkt•d fvnd 2023 Totsl 2022 Total LB. Enfkl- Cor¢ LB. EnfkChildr0ns Centr• L.B. EnfkkHou$ing Pr¢he L.8. Enlkl- D158bihty Proi•cl L.8. Enfld- Brexrt Proj•cl L.B. Enr￿K1- Life Aft¢r L￿1 L.B Enfield_ Food L.B. Enf￿ld. GRT Buwrian National Crfvlens AdvwH8lp tts c￿ Christian AclK•n Housing HNIAids Project EnI￿ld Conne¢tion• Enfwld VO￿nIry A￿10fi￿P Outr¥a¢h EnfNtld Voluntary Action-DebtAdvi¢e Enf￿ld Voluntary Project- Long COVID Tharrt8 W8tef Trust &"9 Lottery Fund Gr•nt Trust for London RSA Tluit Chèwily Shop 0￿r￿li0￿&1 c￿ts The Henry Srnith Chanty Th¢ Mereer5 Trust Horr* Offictr8r¢xil 8GETIFINC Di5abilty Advic• GLA ￿LsT- Crisis Pfovenlion N.C. London ICB- SES Mind 384,101 3B4,101 53,937 49,443 377,102 45,320 11,692 2B.644 21.135 18,968 53.937 49,443 4,549 26.241 4,549 26,241 143,070 13,40e 26,000 31,000 37,800 30.408 12,784 21,027 12,784 21.027 $1,468 25.604 13,320 44,770 51,468 2S,604 13.320 44.770 34,$44 27.295 20,250 30,211 1.414 30.211 1.414 73.076 40.018 15,431 31,885 32.327 7.127 8.621 2.700 83,265 7,439 88,310 32.327 7.127 8,621 2.700 83.265 7,439 88,310 12

ENFIELD cmzENS ADVICE BUREAU IA company limlted by guarnnteel Notss tr) th• Accounts forth• year ended 31 M•r¢h 2023 ¢￿ts of chiil•bl• activllt•A . tycllvlty Gwant Fundin Oporntknnal SeNt¢t$ 2023 Totsl 2022 Tot•1 Cor•lOperational and G•￿ra1 Advi¥ory Serw<¥8 Project Specifi¢ Advwry Sem Charrty Shop Costs Gtsvemance Costs (Note 61 362.458 564.557 362.458 564.557 360.888 584,866 73.078 16.214 21.643 21,643 948.6$8 948.6S8 1.035,044 Gov•mane• Unro•trbct•d fvndl 2023 Tot•1 2022 Total Audrtors R•munerath?n A¢countancy Ch8rge8 Leg81 & Prof•s6ion•l Fees 8ad debt4 Other 4.200 3,564 11,520 1,130 513 13.647 513 13,647 21,643 21.643 16,214 Slaff ¢o¥ts 2023 Totsl 2022 Totsl Wages 4nd $￿arlea So¢iAI $e¢urily c0611 P•Mi¢n ¢0818 641.123 S8.197 764.904 61,469 715.916 841,262 No wnployee rec•Ned tr1￿ments of rnr• Ihan £60.C¥JO12022". NAI. No truste• rorfvèd 8ny r¢muneralion In ¥o$p8ct of th•r ro￿ as trustee. Th• •v•rage mwthly number of lull tinw equivaJ&nt ery)loy￿S was 21 12022. 261. This i￿ludeS the CEO. lovr mano9ers12022.. 51 and 16 Pr0￿ct & Svpport slalf12022 201 T￿ key rn8n89￿nl pe￿O￿ne1 of lh* charty wmpri$e the Twsi••$ and tha Chwjf Execulive Offi¢tsr.The totsl ￿n￿￿Yet bènefits ol the key rnanAgernenl pernonnd of the eharity er•£48.595 (2tr22'. £42,791). Flxed A•••ts Flxtur•s. Filtingi & equlpm•ffit Totsl CoBt Al 1 &)ri12022 Adolifjons Hi yèar At 31 March 2023 81,972 81,972 81.972 81.972 Oepr•cLqtlon At 1 April 2022 Lharge for th• y•aT At 31 Marth 2023 79,556 79,556 2.416 81 972 81.972 Nai Book Value 31 March 2023 N•1 Book Va￿e 31 Mor¢h 2022 2,416 2,416 13

ENFIELD cmzEIIS ADVICE BUREAU Not•• to th• a¢eovnts forthe y•ar•nd•d 31 M•rch 2023 101 Dobto 2023 2022 52,153 27.564 79.717 96.473 othtsr Debtors and Prp8yn￿nts 108.645 CTrditor4: Amounts du• wfjthifv on• ￿•r Trade Cra¢Jrtors Other Creditors & soual secJJrty Aecruals 8nd Deferred In¢( (Refer No 191 735 73.762 87,907 162.404 28.988 46.391 119,5C6 194,865 121 Crodltorn: morn th•n •n• y•r Pension Liabilty {R￿er Not• 151 78,808 R••trf¢t•d Fund• Movom•nt of RHoure In¢om•ng Outgolng Tr•n$ftr (toll Irorn Unrntrict•d Balaneè Fund• JIIOJ12023 Bl•ne• 01104r2022 LB. Enfiold- Chikj￿n$ Cgntrg L.B. Enf￿ld- rth'sablty Prcie¢l L.B. Enf￿14- Howiry Proje L.8. ErtI￿1d- Food L.B. Enfhryl¢J- GRT Busaarian He￿ lo Chirn The Henry Srt4lh Chgrty Thames Wal#rTMt Chri$bon Action Enf￿ld C¢)mmunty Tran¥J¢rt Home offi￿Bro%iI Proj•ci RSA Trust Enfiek4 Voluntary Action-Cbt Enfiekl Voluntary A¢tion- GP Outre8ch Enfield Voluntsry ActK)n. C4nc4f Projgcl EnfieNJ Voluntary Proje¢t- Low COMD DI Grant Thomas Dea The Mercers Trust North Mh8dx.HO8prta￿N1vprC18Cl Trusi for London City Bnd9e BGETIFINC Disabilily Advic• GLA ILLST- CrY&is Prèventron N.C. London IC8. SES Mind 4.951 2,434 17.787 45.OCrfI 53,937 3,986 2,434 18.344 13.451 33,7S9 5.763 8,598 49,443 4.549 28,241 18.QC¥) 5.763 925 2.913 32.327 44.770 12.784 36,208 13.4C6 3.849 3,430 2,192 9,500 11,292 27,128 2.192 9.637 5.7Ck% 17,470 8.484 8.621 7,414 25.604 95.262 2,200 10,C¥)O io.coo 51,468 39268 10.000 6.766 13.320 3.170 7.127 21.027 30.211 3,627 11.181 462 34,250 4,501 20,000 32,414 35,114 61.040 8.000 134.fy)Q 2,700 83,265 7.439 ,310 22,225 561 45,690 14

ENFIELD GITIZENS ADVKE BUREAU Not•$ to the 4ccounl¥ for th• )••r•nded 31 2023 131 Icontdl Unt•Strict•d D•#lgwtqd Re8tr1ctèd Fund5 Futhds Ftsnds Totaj Tang￿￿ Fwl As50ts Net Current Assets Credit¢r5 due altar nb)re th on• year 380,740 150.Crt)) 258,057 786.797 78.8081 707 989 301932 2S6.057 Oetalla ol fund• Th8 General FurKls olthe chorty are lor the provi•w of adwKe to dnts in relation to Ih8ff rights rgN)on$ibilrtNts and sewvKe$ avalable to them. The C0ntirye￿Y Funtl ha$ blén cregled for purpoie of r￿•￿Ing funds for •￿r99n¢1#5 and unforseen 8xpeFYlrfure. Th8 Dgsignaied Fund was Frf•v￿￿ty lei 4W to provKJ• for fuiure ¥xpenitt relating to pr￿•$ ond IT requirerrtht•. HIVI￿d$ - Sp8cpalist Outr￿ch •t ltr• Nsyth MhJbsex Hosprtal ond other ¢orr))unity locatpJn•. Chlldrnn• C•ntr•. Adv￿• and in1omw1￿ to wrth ¢hilJf•) VI￿1 5 yg¥rs okl. Th•Th&• Wt•i- Th• provi8Y)n ol momy to Th•nos W8tar custoffth¥. RSA Trust. OutreOL •dv ai ordn•n￿ Ro•d North Lor￿On Gengrol Advt•. Na￿0￿•¢ ¢rtts•ni Advlc• Help to Cl•im- Support Ic¢ p•opkn in th• ••ty slagtt of4 Ur￿V•r$I1 Crndit cl•im. from applu1￿￿ to fwlt L.B. Enll•ld IDl8abillty Proh¢ii. Athic• lord￿•bIld pe￿kn. Th• M•r¢•r• TYu•t. Wtllare advu lor Norlh Enfield Foodbart. Blg Lott•ry Fund Grnnt- Univerul Crodrt daTwnts' thce on b•r•frt6 and d￿. Tru•t for London- ad￿ LM. Enfi•ld IBr•xit Pfctl. EU $ottlerr￿I pro 6elkn)•nt ¥pb¢gbon. Enfi•ld Voluntary Aclon- GP Sou Pre5uyng Prcioct Other Projects and Op•r•tion•l Gr•nls- A r•ry ol yrtal fvnd￿9 wa$ received from Chan￿ble irnsl funders lo contribute ¢0 Vor￿U8 asp•cls ol ourwuk. trBining for vokJnte•rs, support lor our pro bono le981 advKe rots and rrKny advice. 1$) P•nslon •nd othor post v•tlr•m¥nt b•nellts The charty partKpal88 in the National AssOc￿li0Th of Crtizens Bureaux Ptnaion & Assuranc Plan119911 whith LB a funded defined benefrt arraryrrEnL The •rnployer5 operale 8 dèfined bondit schen in Ihe UK. Thi$ ts a sep8rale InJ$te&adrThnlstèred lund hol¢Jing the penS￿n $¢1￿me assets to rrttt ￿￿terni ponS￿n h3bl1rt￿.A fiAI aduanal valuation was carrièd oul at 31 March 2023 by a quohf%d indeFeTrJenl actuary, based upon member$hip dala as at 31 March 2019 spon$orir¥ enyb)yer The m&jor 88sumpbon$ used by the athuary and detail& of Ihe scherne are In the scheduks annexed to Ihose accounls. 5thedu￿$ do FbDt fom part of the audi18d lin8n¢il statermnts. The annual conlribJtion$ by Enf*ld CilvLensAdvi¢è Burèau ￿ £7.5CQ. The liabilrfy to tho ofg8ni8atM)n is a$ noted in Note 12 ITh the ac￿unts. 15

ENFIELD CITIZENS ADVICE BUREAU NOTES FORMING PART OF THE FINANCIAL STATEMENTS Note 16 RECONCILIATION OF THE P4ET (oUTGOINGyINCO￿11NG RESOLRCES TO PET CASH IPIFLOWIIOIITFLOIVI FROM OPERATING A￿[l,1T1Es 2023 2022 loutg0ingllin￿mIng r¢sOur￿5 Depr¢ciaiion ¢haT8 Inl¢r¢5t reccivtd Iln¢reaseVDecrease in dcbtors Itk¢reaseyln¢r¢¥se in credilols 'ixed A55Ct5 AddilioDs i2.613 2.416 1.S.2071 28.928 {47.0401 84.00? 2,417 18531 17.1851 81.-100 Net fsb inflowl(ouilhw) optnt?n% •rlivilN 17 ANALI'SIS OF C.ASH Flnws FOR HEAD1￿C.s NETfF.D IN THF. C.ASH FLOW STATEMENT 2023 2022 Relurn5 on Inveslmthts thd strvi¢lts% of fin¢¢ Intcrc5t received rltl r4$h Ihfltsw for retllr￿ imvestrnents and servl¢lng o113n•nf¢ ANAI.YSI.8 OF C:HANGES IN C.ASH AND CASH EQUIVALENTS At 1.4.22 C¥sh flow At 31.3.2.1 Net Cash.. c.ash at bank Total 19 ANALYSIS OF DETrIRRED INCOML IGranl$ recèived deferred over the lrfe of the proieet81 Edmonton Unile(I Ch8nty Thames Water Trust L B Enfield- Training Matter North Central London CCG The MercÉrs Tfusl L B Enfield - HUBIWASH Trust for London 2022-23 Foodbarkk Grant RSA Trust Enfield VcAuntary Act)n-Beneffts AthIKe cO￿p Communrty Fund L.B. Enfield- Housing Legal SerV￿e$ other Projects & OperatK+nal Grants 2023 2022 10,7%.1 3.664 5.000 34.￿10 7.lJOO 5.000 6.750 3.500 12.395 9.000 2.674 25.¢JOO 2.202 55.771 2.674 25.000 2.869 111.740 16

dlx A-FRS 10zd15dwumforl￿ 12 •nd•d 31 M¥ch 2 Pension ¢￿tnote crtaz0￿ Err¥Jrf) opyat25ad￿￿ In th8 UK In rtbrement $n¢ de4￿ mèmttts. beneft5 are ￿ttsY tvthp MErnt￿5. uL¥lè& ai thr length Df s4Ntè at date they retrieo (x setbxe. The Pkn c&J5ed to 8rrJuon 31 Marc 2c¥Je. Plan con￿5 50m• Pufthaie AVC& woieded twjhls 8tB ￿ vK￿d w these thg()wrtt. In a¢c4rdmh th• sthÈ¢kio l¢rce¢>rfwtre 2￿3￿4 yc4r IhE x•trtsrtYJns IDtr Pknn fDTV yeaT endlw 31 ￿24dle expeded to bè£2.579.IIOD. WJdE¥£2.279.000 Toward$ the dElut ￿d£300.0DoaS and1￿￿An¢t [( mnistrauon and 1 SC￿ kyes J1 2022 L¥Jrrenty r1unlntt￿JDs wll be In The Pkn a ryslered UK piafi fu￿1￿ f•qLMYtrt$ In VK Yhfy ￿90Vem￿J ty t￿ Rus 2011. Tho Tr1￿ Is r8$w￿￿f0TthtraPWr￿￿dth¢ Prwl Éryloyw). ArL￿14¢lL￿l￿ ¥al￿t￿n ol tr Plwctyr¢¥ 31 Ikn1th202J * • •thd 14)I•O ffmb•raNp data Ai •1 31 MHrch 2022. bhe Ftkxlfrom tht•. arty rralthd rrArtrnNp Ir•Jblrecentfcrnl ¥Wuatwi4 th• PknnY•su thJi 2019 ) Ityethd dft¢YE68.$01.ODO. In thè ieto¥4ry ptsn aweed trknrwj t￿ v¥u•tM lkncyal Err(+4W¥rf<tsptrw•knJ •weedlo pay conlTibul••ofE2 279.ODD Fr arthmwthlh• ¥10 defK)t ty 31 V•ch 2OJ7 The 31 M•¢h 2022vdLwIIoTh undprwty. ¢rwe wrj. The dulthn Oltr is 12 y ffl•Joi ut•d by wtt• lth •• Idlovrn.. JimJQ02J 31MN2022 CnKouTrl r4t• Innabm assu￿ IRHI In1W￿n asSUTrokn (cpr) ￿￿¥1[&•1￿ ol thlerred penswrf m e¥¢•4 d G 410% 3.30% 2.aS% 2.80% 3.70% 3.2S% 3.25% .CPlu5Xpa . CPI %1nc•r•brerr•nt w6% p.& 2.8SV• 2.05% 2.JO% 3.25% 3.25% 2.70 CcrnLlalh)n 76%gl HMRe m•xiTrJrn 3IIOYW22 R•iiring I￿a¥- Mak4 Rellrw 4J•y- Fimths R•tifo ih 20 yearBlkn4-MB Relirry In 20 Wrylime- Fertthi 21.) 210 2(7 25.7 V41u•4t JIM3￿3 Vdu• 41 31n312D22 Th• In th• w•r•'. M￿1 Jssei fvnds StrwDJied eq LDI ajh F•irv4hw DI Pl•n a•vls .903 &5.118 728 60 745 8,955 27,493 5771 102 214 Thv r•twn on 4M•ts D￿rIhI perfod 7,OM) Pre8eThtVahJe of f¥nded rligthr Fav value ol PL3n a$w$ surp1￿￿{1d￿n¢jt1 In tund•d •ch•m• 148.768 102.214 80 745 IJD424j Pre￿t al￿￿￿00￿ Unrettrjnised aG1uanzlpns Ih)ssesl AdI￿trIE￿lIn re5FecI olassd•hrKJ N•1 IlbqMy In sl•t 46A54

R￿OI￿lI1￿>Th c•¢p•nlry b•knc•s01th• whofthvdqfin•d t•ts•fftobllgaVon 31￿3￿023 311)3￿22 SenefitoLllyb￿ 01 L￿g￿r￿jd￿y CwtBnl service CLXI Interw ¢08t Comr1￿1￿￿8 ty P&n Acluari￿ Igakn5lAos%es Bendts and £XPBrA P&5t serYK• ¢Ni 14B.708 832 4,074 161.415 135,0411 15,0191 Exchar4e rate 141,718 311031202J JiA)J11022 F ¥u• ol pin $Mti 102 214 2401 IJ9.0051 3.079 99.3SJ 2.081 3.240 ?.S79 •iw$. ¢xdu 4Yl•r¢•thiw• ContthUt￿n1 Contrit￿l￿nI ty Pkn pllrbcw•i 15.019) Buwrw S•rf•wrrts ExchHry rate F41r¥￿u• of Pthn •nd oly•4r .746 1P2314 Thu nUL￿ts r•GrynL••d In w¥fd•rlM•: J11D312Q2J JIItsJ12021 832 1,273 2.101 771 1,285 Ndl irt•rMt w th• n•t benfft R)￿•y1¥[m￿1 ofth• n¢t l•fvMd I1￿1￿ (m￿10 b• In OCI.. 31h)J1202J JiJV3rnJU {35.0411 39.885 (11,7451 lJ,2401 R•turn on awts. •xdudty ￿terest Totsl rnm•4wr•ff•rrt ofth•n•t d•ftTr￿ l••••il to

eMFIELD CITIZENS ILIYICE 8UREAU IA Comp•Try LiMfjt￿ by Guarnnts•l No: 3626139 REGLSTERED C+I*RITY NUhlBeR 1072841 TrU8TEES REPORT AND FINANCIAL STATEMENTS YEAR ENDED 31 MARCH 2023

ENFELD cmzENS A0￿1¢E BUREAU IA Company limit•d by 9￿aran￿) Contsnts Pag• Lag81 and Administrative lnfcffl￿f Tru$t••s' R•port 2104 Auditors Rewl to the Tnmtees 5t06 Stalen￿t of FInar￿1￿ Athibe8 8alanu Shwl Ci$h Fknv Statem•nl Nots6 to th• Fin#w*l Sl•twnwts 10t018

ENFIELD ¢mzENS ADVICE BUREAU IA Company lkn1t￿ by yuarntOg1 Dwectows and Trvsteos." J G Hwood Ichainnonl Choudhury C 8yarnukam8 M Rodin ITr¥a$urerl J Heckgr A Chakrèborfty J P Dani81 T Edghil A Shah Ire$ty3￿d N41ri120231 E O Appleby J J Donnelly J B￿ne lappointe¢J July 20231 S￿thry and Ch1 ExeculN• N Any•nwu Conwany R•gi$trakn Nwnbor 3626139 Chgrty Rog￿traI10n Nuthr 1072841 R•gist•r&Y Offic Vnil 3 S Vincenl Hou 20 Mags He•d Road Enheld EN3 7FN Auditors L*6s Morris Ltty Chartered A¢¢tyJntanls & Stalul¢)ry Auditors Fnt Fkjor 80 Coombo Road SurTOy KT3 4QS B8nk•rs Barclays Bank Pk CAF Bank Website

ENFIELD CITIZENS DVICE BUREAU limlt•d by guarnnt•e} Dir•ctorB' and Tr￿t￿9. Roportfor the year •rNl•d 31 IA•r¢h 2023 The trustees present their report and financial stslerrEnts for the year ended 31 March 2023. The tru8tees, who a￿ also the dire¢lors for Ihe Nrposes of company law and who served during the year and up tts the date of thi$ report are set on page 1. CitYen$ Ad￿Ce Enfkl. which ts the O￿Tab.n9 name ol En[￿￿ c￿￿$ Adv0 Bureau Seryice, Ys both o registere<l tharity afid a Co￿panY Iimrted by guarant¢e. Strnctur•. Go¥emanc• and Man•g•m•nt 8oard ol Truslees The 8oarf ot Ttyste&8 reports to th• knnual G•nwal Meebrvj olthe Servxe. As at 31 March 2023 the￿ wer¢ 11 Tru$i•85 who tog•ihtrr with the Chf Exe¢ulive meet at ￿$1 lour tin88 Fer yearto make deci510n5 concvrning the running orthe Service. The impmenlabon ol those decisions ￿ dekgat¢d to the Chef Executive. The sel up of the Board f8cililafes sukcmmittees to Le created tD rnake best Use of the avail8b￿ skiNs. to ensure that strong govgrnancg structures and scrutiny are maintain￿. The nurthr tsf T￿lee8 shall not be less than threa nor more than Iifteen unknl olheMse delemiin8d by ￿0 Ihirds of the membEts present and eligiNe to vote at General ￿￿tsn9. The Trustees may from rne to m8 appoint any m8mber of the chaTity aB a tru&le8, erfher to fill easual vacancy orby way of addrtion lo their n￿n￿r. promded Ihe prescrkned rnaximum té not Iheroby exc•ed8d. Volunt66rs Citizens Advice Enfkl has o¥•r 15 r•gisl•red volunte•rn who •ffj vng•9od in all aspects of provhling advice and holp to clients. Volunle8rs are inlegr81 to our work And we coukl not fun¢bon wrthout them. Volunteers are given compr•h•n$lve •nd extenjrw training ¥nd th¢ opwnty ofdev•b)pww wthin the S•rvt•. Workin. tlj Partne Citr2en6 Advice Enf￿￿1 h•$ ts•n 9•￿r¢IN￿ $upport•d by Vario￿ giant gr¥irvJ organv6alkrts, #s w•1 as individuaLs and others. donations. P$rb¢ukgr mntion mu$1 b6 m8de of the LoThJon Borough of Enfield which provides tha key resouros for tht SrvK• 10 ¢¢rtbnuo rfs WO￿ The TW$1￿ a￿ evei rindful of the tTUSt that t Councimors place in the iryortanca arJ quality ol what wo do within th• Bor0￿h. tee 1ndtsctt￿ andlrninin New trustee$ aro off•r•d IrainiTh9 and supporf in-house and invdèd and èncouraged lo attend 4 seri￿ of lhort Iraining s•$sions to f¥miliari$• th¢Noofvg$ ￿th lh8 chority and the conlexiwrthin whTrch It oper•t•s. Th•so aro hold by CitrL•n8 AdwK• cen￿1 offices in Lorthn. Objeetlv•B and Actlvbtb•• Obj&clives Tha 8ims of th8 Citizen8 Advicé natKsn81ty 8ro. . to provide th8 advice peoF4e need for the probloms th•y l•e•.' •nd - to Improv¢ Ihe poli¢ig8 and prathces Ihat affect p8¢p￿,5 Ir¥es Crtizonl Advi¢• Enfield aims to reduce inequ8Ity, depriv8ts.on and Iho lèek of atte6S to lust￿ through 8 l•th of kncwl•dgg of ￿18￿￿01 righls. W6 prowK#e inforn￿b0n, adv￿ and ed￿CatIOnal ￿r¥I￿S within tho LDndon BofOU9h of Enfield. We believe everyone ha$ ¢h• nght to a fair Chan￿ Io p8rtKipale in society arKI we will oxorrAs• re5ponsib￿ Influen￿ on Iho dvek)Fm￿Trl of $0¢141 and gervw. both h)colty and nationally. Cthzens Advice Enffiekj 18 an independent rngistsr•J tharty and a rorwny lirymled tyy 9ygrntee. 8ThJ forrn part of the nationalty f8cogni88d CitYLens Advice Tho￿k, whKh conssis 01256 kxal Clbzon$ AdvKe offic¢s in England #ntl Wale$. The service pFovh4ed is free, confidents81. iryiarthal and IndepBndent. We aro not ath"Ikyled to any polthc81 p8rty, n¢r InflUen￿d by or conmthd to any bcal or central go¥einrn￿t d￿t￿n( Acl1vil￿5 The Tnjstoes have agr•od the folwrva 6tragic obie¢ts"v8s which are key to thè dèv•lcpm8nt ofthe 0ryanlsat￿n. D¢v¢loplng Acc•a8. Th local Crtizafts AthKe Seek to devekp new w8ys ol providing advi￿ 8ervic85 lo ensu￿ that we are 8cce5Sitdt lo 811. Thks inchjdè •JvKt ai new outrtxh butwjns a5 lundirwJ allrttjs. Dov•loping Sustsinable Services. The seryK wil seek io ther5bfy fuTrJing to $u$t•¥i adwce services In challen9ing econom￿ Énvironmnt. Oovoloplng Partnewship & Communi¢•tlon- The recogniBe8 th91 the key lo rn88liny thE r￿1￿9 demand for adice Is to strerwJtheTh txk8ttrKJ porniwship8 and work proaclNety to davelop new rdaiion$hip$ and models of joint provision. Devèloping Volunte•rd and Staff - The sefytt prknr*ise training of new an(1 ext&kng staff and volunt•srs $0 tho1 dvènts can be assured ol a conts"Ned high qualty 5eryK•. D•vek)pin9 F￿ndIng Opportunities- The servicsvril dwer5fy ts fvnding base 50 thotwe are dO￿ndent on fwding from slatutory bod￿.

ENFELD cmzENS ADVICE BUREAU IAeompany lknlt•d by gU￿nte¢l Dlr•Gtorn' and T￿￿t•￿' Rwrt lorth• sw•nd•d 31 hlar¢h 2023 {¢o•rtlnuod) oener81 put4 and uTrJwtsken to ftwthwwtharllable puryx8 fcths wbk tn8fiL thlth•m•nts and wrfUm￿r¥ C￿z￿S Athtc• Enfield 4,927 P8QF to Yos(th over 21.388 wot48rn8 thi8 year. Local por worn hdpgd lo clolm £1,355.683 i) undalnd tenefits to w89• over £6.182,724 dobL Servw wern rnaintalnod and I￿•91•d kn a dMFoJk wilh th• COVID parthiK and cost d IMn9 crfsLs. Cthn8 Advkn En￿1￿. l• many (thor¥obJnlary wr18￿￿￿, TAvk• h•rd kn 94v8km fttmonty*Tth funrffry It rec•iv98 priCd￿8o frrfn8 soxvk•8. Exwdibjre o mlth¥•d to en8ur• cost •ffect￿e$s. We a)nYnue to rtedv• •x¢xlknt friTh EnfAbJ Councl ond other￿￿Orn und In the cr

BOr￿ll bulkl on Ih8Be qolld ￿[￿￿orrI to new and SMovabv• ways clfunding •nd do1￿8￿ng ¥e1￿. Tho dfr4•fBlficaJon Is osg•ntsl as1￿41 athyrty fundkng 15 •XF•cW to to to 8ntlFcant pr•Bwre In th• medknm lenTr. W• to hAV• gn based BtrattrJk grant 9gr8od fDrourcu $ervk•• from thg wjnal urfl 31 2024 Jnd F4x4d to bld ts addthl prc4•ct ￿rk a8 now OPPOIJnfd￿ Arfse. Thlswil us t to wovld• • of ts)mThMtrTWrt totha ¢muntykn 4 ￿Met•. The h8¥e revlvA4d Ilw f•v•l rfflrnwv￿. Into aLy￿rt tho thoFwJkng lknanthl c4kn0ts •P8dffca1￿kn lern￿ of lundlry tr8•r¥lcw. Th8 TnAt•e8 acllvety ft￿ltry R06cKyca Eynded to •n8ur• •ervi￿ rneat th• r•quir&J slAndardi and 8lsowlthln Iho Re￿ur￿$ 8vv41gt4&. Takfvd tN8 Into thr•• Trjnlhs ro8•Ne pcty. AI th• J•WKI h therfty￿kI unr•kthd, undoBI9Mt•d oft389,(ts8 (2022. £425,515). DwbJnat•d rowvo6 c4ynth£15OM12￿tt: £150.0￿)￿ kn •ddlkn 8 fits£188,951 {2022 .. £99.8601 wa8 held in r•thk#•d fiJnd8. Subwurtto th• y•8r ￿d. tywteN ho¥• c￿￿•￿￿1v the ￿¥81$ drewv88 h•ld. roBe th1• y•8r fry o rnber of rea80n8, IndLllnq unftmod Staff And nol belng at48 lo Intomgl w)rk8 to officeg. The contlnwcy de8ign¥thl fLmdfj lll b• intsBaa•J In 2023r24 to cov8r cc•ts and poMILkn rodwlk)rM In fundlTrg. Trustees Al￿ r￿38 the R•wves to rYKt1I￿ IsBuDs. Pl•nnlnq p•vlDd• the irnpact ol COVID. As sut)l recthed fundhg frThn lh• Enfield to 3UPWt di￿15 in ¥ ¢xlBls to EdmlnL8t•rth Houoehold surwrt fvJnd.W• 8kn ￿¢81¥•d fuThJJng fTDm ts GL4 and Lond￿ Legol Tn￿10 WOV￿ ath• to P8cs>lg fgdrwj a em8. W•ll ccntnue to InY8st in tKnokqyand traknlng ￿ onwo th• Is Ibje to re$F￿d to the p)8t COVID 19. W• 1>>rtn￿ tL) deveky ourht¥l( vkln9 and SUPFQrting r6sld•nts ith ￿ COVD and Iho d￿sitaty&xL￿jd•j. We (XM15nue ourworktthh Enfidd Cmcti￿6 to proJ8 di8et4ItyAdvk• TAI kK4t fundr•￿ oplksn$ to we ore able to conunue to furyllry t4￿. Empltysw IhvolbYm•nt aMLqblg to all enWoye88. annud slaff and I￿￿[IteerSeti￿dXffl surny cwrknj wt and nKxrfhty t¥am nwUngB and dalty Short brfefing s898Jns arn h•hl.

(Acornpany Ilml•d byguarabth•) DlrnGtm' and Tnrnt•••' Rtyortforts ￿•ndId 31 March 2023 (wrtlnu•d) Th¢ trustee8 (wh￿ 818 8180 director8 tr the ofcLryary Jww) ￿ respon8lb￿ts pwarfng th• th8 Annual R•pcrtand tho slalom￿ in arcrydanc? applctsle Ithv wulBUoro Company Law requlres the TNstws to w•wlknon¢lg1 w•1￿8n18 ts88L flnqnclAI >8r. Und•rthat Iwth TruJtoes ￿￿j5t preparo I￿ th8nc4al st3tem8nts in 8ccrxdance Untw ￿ngd￿n G￿eT￿lty AccepbJ Accounting Price IUnit8d Kkngdorn Ac¢oundng Standards a￿1 aOK8t4e lawl. ihder c(npany Iwtho Tru8tees must not approve the flnandal 8latertnenls unKe58 Ilw are Satisfied Ihot tygive a true and fair viow of tha stat• ofaffairn olth• tharitable crryany and of th8 r•KyJrt85 LrfrnsuJrca•. knclLhJlng Il Inctyntr oThJ 0Xp￿drOjr9 dthe dwrltat4e cornpaTryforlhat palcql. In w•parfng I￿1• flnandal olw￿tr. Iho tyuBl8gB we rnqulrnd to: ol 80 SUts￿8 oc(3xJnting Fddes •nd th•n apply Ih8m bl ot•The the m8the¢ts and iyh)cWo8 In Iha Charibes SORP: cl m?k• arJ accounory e8Ym•ts6 Ih8tarn rn8S)ngtde WKI thnL dl 8tste whelhef ap￿1¢0t￿O UKkcounUry Slwhjardk ha¥• bw fohyw&l. sub￿￿10 Wby d•p•rture• dix408ed and aypL8in8d kn the flnanca818iat￿Wts: and thatth• chathablo c4n¥wll kn Imbnom. ch8rftabb convan￿¥ ￿n￿¢¥on¥ Bnd dle(m ￿1h rea￿61)10 a¢uJr•cy8t anytjrn rwyon ofthe ¢harhabb8 ￿ryany and onabl8 thwn to ensuro that th• finand8l5lzlem￿ts crffipty7lth fv Comp8nle8 Act 20(k8. Tlw ar6 for 8a1•JuA￿￿d tho as#ots ofth? CLfWVWKI IwK•f¢r I8￿￿j rwonAbl• •to11 trt• pr?¥￿110￿ and detacow of fra￿j ond othwwwulor#io8. on th• thafttpblo ccfflpanls ￿t￿rt•. L•Lg11(ffi In thg K6ngth>n the d1￿mIni￿On dfinandal may dlffwfrtyn olherlurfs¢cllrM. The Tnmtse8 C4)nfffrn th•1 •0 f•r•8 trffjt•re thw• l• M rdmnt oudlt (•8 d•ffln•d by 8• 418131 ofthe Com￿nI&S AL# 20061 ofwttth IM ckn•rltAt4• ttffjF4Ln￿s wdrtorj w• wowar•. They ha￿ tak•n lh• • th•tth•y ought to hav• tsk•n as T￿￿08& kn ordw lo m&k• thom8d¥o• •war• 0f￿Y rth4nt oudlt rfQrrn￿￿ Ènd to •Btsblsh th#t tha tharllabl• conwnY• audfforn 8r• awArn ofthat Thlo report be￿ pvvp•rod In I¢￿rdar￿4 lth lh• toth• ￿￿11 mpanl•8 •x*rwlcffj. ThL8 reF¥)rt w88 approwAI bylhe bowd cldhclcn on 2 Nryfftniway23 •ThJ •bJma on ft# bgha J Hopwo Ch•lrni•nrr

INDEPENDENT Allo￿oRs REPORT TO ThE MEIIBERS OF ENFIELD CITIZEMS ADv￿E BUREAU (A company lirnit•d bygmrnntsel Opinion We h8ve audited Ihe ￿anCIal stat•Ywnls of Enh8kl Crfizèns Bureau Ilhe'c8ritab12 companVI forthe year ènded 31 March 2023 which cofflpn5e the Stalernent of Finantial Activil￿s. Balance Sheel Cash Flow st810r￿￿t and notes lo Ihe financial staternents. including a summary ol svJnifunt a¢countiThJ polKs. The financial reporting frarnework that has been appl￿d In Iheir preparabon ￿ applit4ble law and United Kingjom Accounting Slandard5, Induding Financjal Rep¢rtry Standar¢ 102 The Financol Repcrftiry Sla(thrd 4ppluble In Ihe UK and ReputAic cf Ireland (United Kingdom Generauy Attepted Accounting Practhcel. In our opinion. the fin8ncwl stat•ments". give a true and lair wew of 61ate ol the ¢hantabk ¢onwany's affairs a$ ai 31 March 2023 and of its incoming resource$ app1Kal￿n ol reiources, Including its iThcom• aTra eypendrture. for the year then ended,. haw ￿en property pr•pared in a¢cordanc• wrfh Unrted KwJ¢Yn G￿￿ra1￿ Atwtéd Accounling Practic•. and have b8en pt•pa¥¢d in accordan￿ wrtth the rnquIr￿Mnts of tho Compans Act 2c￿. B481# for opknlon We condbclgd our audlt in accordance wilh InlernatKJnal Standards on Audrting IUKIIISAslUKI and applic&b￿ law Our rg8ponsibililie8 undor those standards are further described in the AudN¢rfs rè$ponsibiliti8s for the audit of the financial statements s•clion of rxjr report. Wg are Independent ol tho charitable company in acc¢fd•nc• wtth the thlcal requir¢menls Ih8181e r8bvanl lo our 8udit ol the fina￿•1 ststwnonts in the UK, including FRC'S Elhi¢al Standard and we have fulfil￿d our other elhi¢¥l rosponsJIlrt￿ In accordance wrth these requirornents. We belv8 that thè audil awJenc we hav• oblained kk suffwnt and approprl•t• to provth a b•$kn for Qui cplnion. Con¢lusions r•ltin8 to golng ¢onc•m In auditing Ihe Iinanaal 818iements. we ha¥¢ ¢onthd8d Ih•t th• trwtws. ol goiThJ conc•m b&BI8 01 ounling in th• prepar8ts¢n Of th• linoncial sta1•r￿ts v4 appropriale. Ba$•LI on the work w• havè perfomied, w• havg not Idenlrf￿￿ any matsrial uncertainth relaliry to ev•nts or condition$ Ihal, iTrJividu•lly or comecbvely. may cast Sl9nificanl doubl on the enty's abibly lo continue as a going ¢oncem lor a p8¥K￿ ol al le88t twefve rnonlh5 fromwhen the finandaj s181grrnnts arè athhofised for w5ue. Ow responsibdrt$ •nd Ihe responsibilJtst$ of th• trusletsi vhth r¢$p•ct to goirvJ ¢onc•rn are described ¥1 the rebvani ￿CtionS of Ihi$ report. Oth•r Infomi#iion The oth•r inlomalion ¢ompme$ Ihe inlorrnalion Jnduded ni the annual rwort other than Ihe ￿nanc￿l $talernenl• and our audilorfs report ￿reOn. The Irustees are respon5th lor the Olher Inlomwtion coniained wrthin th• annual report. Our opinion Dn financial $13temenl8 does mt cov•r the other Info￿nalKIn ond, except lo Ihe etsnl otherwise txplicilly slated in our repofl. w• do nol 8xpre$8 any lo￿ of assuran￿ ¢oTr¢kJsion thereon, Our 18sponsibilrty is to road the other Infom￿￿tin and. m doing so, con8bJ•r whetherthe Or infornation 1$ materiawy incon5iStent with the fiThanciJl $tatemtnl8 oi ¢wr kntrl8dga oblo1￿d lin coufst of the aydil or otheMise appear& lo be materialty mi￿1¥1•d. Ifwa kttentyty such mat•ftal In¢onsi8tenrs or apparent malarial mi$$l8t•rn•nt$. we ￿￿ roqui￿d to dtt•tmirÉ whèlh•r this gives rise to 4 mal8rl mls$taieff￿nt In the financial stakmènis Iherwlves. If, based ￿ the work w8 have ￿rf0m￿l1. we conclude Ihat Ih•rn IB a m•hii•l rThsslalemenl of tN5 other Inl¢mwthon. we are requirèd to report that facL We have n¢?th￿g to report in this reg¥w(I Oplnlons on oth•r matt•Ys prns¢rlbvd by Comwnl•¥ 2000 In Qui opinion, based on th8 work undert8ken In the course of the audrt". the ￿f0Th8110n given In the Iru$tsè$' report. whth indudes the directors. report prepDred lor tornpany law purposes. for the financial year forwhich the fin8naal 5ts1ements Oto prepared eonsistent wth th8 f1n8no¥l ststerrents, and Iho ¢r•clor$' report +?cludety within the trustees. report has ten prepared ffl •rcordanc wrth applicab￿ ￿gaI requirements. Matters on which we ar• rwuired to rw>ort by •x¢eption In light ol the knovAedge and understanding of th• chanlable corrpany and rfs envirrmrrnl obtained in th8 cours• of the Audrt. we have not Klgntrfied rnaten￿ mis51aterr*nts In ihe Trustees, reporL We have nothing to reporf i respect of thè loNowin9 matters in rd81ion tD which the Companies Acl 2C￿ requires u$ to roport to ytyj. rf In our opiniorn..

INDEPENDEpll AUDITORS REPORT TO ThE MEM8ERS OF EMFIELD cmzENS ADVICE BUREAU IA cornpany Iwnited by guafant•o1 IContinu•dl Matt•ts on Y•hl¢h w• ar• r•quir•d to r•port by •x¢•plion l¢Mtlnu•dl adequate accounlfftg Tecorfs have not teen kept,. or lh8 financial State￿nts ar8 not In agr8ernentwth the acctyJntwyJ r￿UdS and ratUrn5', or cerlain dis¢knsure8 of Tw$tee$' rwuner8tKJn speafied by Lw are not mado., or we have not received 811 Ihe informawon and expn8tions we require for our audit,. or the Trustees were not enblled to pr¢p¥r• tt finan¢ial statements in ac¢ordan¢e vrtth the small companie5 regirne and take •Jvantsge ofthe srnall convon￿s. exerytions in prep8ring the Tru$ts¥8 r8POrt and frorn the requiremonl to piepare a straiwc report. R¢•pon$1￿1tb.l of the tru•tee• As explained rnore lulty In Ihe truBlee6 rtspon6ib"lrts statement tyJt on page 4. Iho trust••B (who are also t dir8clor5 of the Chaiitab￿ ccryany for the purpose5 of coryafiy lawl are respons￿)￿ fcr Ihe pop4raiion ol the linancial StateW￿nIS and for bery salBfd that they give 8 IT￿ and fair view, and lor such Iniemal contrd as the trustees determine is n8cessary to enable P￿Parat￿)n of f￿anCIal statements that are f￿e from rnaterial mi$statement. whether LJe to fraud or error. In prepanng the finan¢i81 Ststements. the trusl8es are responsible for •$$&s$ing lh• charilabkn corrpany's abiiny lo continu• a$ a gtiing conc•m, di$cloxry. Is applicable. mallers related to 901Tr3 concern and using the goirMJ concem basil of accountin9 Un￿$$ the trustees erther Intentj to Ilquwjale the charilable cornpany oi to c85e operath?ns or have no rvalistK alternabve but to do so. Audltof• r••pon•lbllltl•• ftr tl of th• IIMn¢l•l •t•t•m•nl• Our obj•¢liv•s are lo obtain r••son•bl• a5suraThc• abwlwh&ih•i thfr fin•ncial StsttsTr￿nts 8$ 8 Are fre& from m•tèrial rnis5t8lernent, wh￿her due lo Iraud or error. End to tssuè an #udiiorfs roport Ih81 ¢¢y opinion. Reasonab￿ assurance Is a hvjh ol assuran￿, but Is not a guaranloo that an audit conduct•d occordancg wilh ISAS IUKI WIN a￿ayS detect a material rni$Sta1￿8nI whgn il axists. m￿State￿￿t8 Ean arise from fr8ud or 8rror are ConS￿er￿a motrial if. indivKlu81ty or in Bo3reggte, they could reasonabty be expected lo Inllu¢n¢e Ihe e¢onomK deosion$ of users laktn ¢)n the bas Qf Ihese financial $tstsnwnt$. Irr•gularitAry6, includin9 Iraud. ar• in514nc•$ ol noTrccffjpliancv wth law5 and r•gu141ion8 W• d&sw)n pro¢edura$ in k'ne wrth our r￿PoNSIbl1rtI•5, oullined abov•. tD dèiècl rnalerk41 misstslerrenl8 in rèspoct ol iwfygulBtilS. in¢luding froud. The èxtènt to whlch our procedurè5 aro cap8bJe of detecling irregulBrilb5, includiThJ fraud Is detsikd bebw". . Understsnding the logal and r8guWory Ir•nM¥oth aPF4cablo to the entty and th• •nlty i ¢omplyiry wrth Ihat fram¢wort". Laws ènd r•gul8tions Idenlrfd as being of $￿n￿￿nce In the cont￿ of Ihe antity,. A8$eismeni ol the iuKepbblity ol the enlrty'i finantr•l it•t•nnls to wt•nal mis$latthTr￿nt, fvieluding how fr8LKJ mght occur". . Chjr 88sessff￿nt takry into accounl Ihe icw and n•tur• of Iho •nlity8 aclMis in the effeclNeness of rt8 control •nv¥onrrnnt and cWianc wilh the law5 and VB• of our r•port This report 1$ made to the ch•rl8bl& comp•nY$ rtwmbern. ab • body. In x¢or¢gn¢¢ wilh Chapter 3 ol Part 16 of the Companivs knt 20[￿ Our audrt wDrk has buvn und•rtak0n $0 th81 w• mshl slate lo the charfiable ¢ompaDY$ rTwt*r6 those matter$ wo aro t8quir8d 10 $tste 1¢ them in an 2￿J110￿$ report and for no Other Pu￿058. To the fulesi extent pernrtted by IBW. we do not èc¢opt or assume responsd)Ility lo anyone other than the chaiilaN8 corysany and Ib• thartsble company's n￿rnt￿5 as a t4)dy. oui audit w￿, f￿ thi• repori, or foi the ¢Jpinions we have fomied. Al'60n Sandeison FCA Senior StaluloryAuditor, for and on behar of Li￿$ Morri5 Ltd Charterèd Accountants & Ststutory Auditors First Fknor 80 Coombe Road Surrey 34QS Dote.

ENFELD cmzENS BURE￿1 Company Mrher3628139 IAcompatty Ilnth•d byguw•nl••) kn¢luth9 th• I￿oM• & Exp￿dIt￿M Kcount ForthD •nd•d 31 2023 Fund• Fund• Fund• 2023 Fund• 2022 Don8lon8 Chwibble Advhi 179 179 5.660 975,878 1.053.521 52,859 1.675 853 4.478 981271 1119046 833,648 Inv•5trnenl Jncomè- 88nk knte¥t 0th8r In¢Lvn Totsl Ineomlng r••ouvc 5207 6,2Q7 Chartla>kn 8cI 384,101 564,557 948,650 1.035.OM 948 658 1035 044 N•t Incom￿(￿OIng) R•Mu b•for• tr•n• 136,478) .091 32,613 {87.106) 87.106 N•t mowm•nt In fundw14•t In¢•m l•xp•ndSturn} l•r th• y•v SO￿nC¥ ￿ht foThwd st I 2022 425,518 99,860 875,376 591,374 Bol•nc• C•Yrf•d Fon¥a 13 876 378 Otrwtradlr¥J •dvllbM Ixmptr1￿ Incom8 Ilcm e th•t h•s bo•n th•c￿lInued. Tho notss M paw 10 10 18 fm p•t ofthw aCc￿nI1

IA¢ornp•ny Ilrnli•d by guants•) Balant• 8ho8t•l 31 IA•rcth 2023 2022 Fix•d J•t• 2N16 Dèbty Cash at bank and In h8Th1 1D 78,717 108.645 949,201 981,212 L•M Crndlt¢xY.' kn￿1n1• lallng du• wlthln on• y•ar 11 766 347 788.763 7M797 L•M CY•dlt•v•: f•llno du• •ltsr mty• th•n on• >wr 12&16 (T8.￿) (913871 Unrg8bld•d & D•twJknd fun(: C￿l￿genCY￿nd Da9tranated fund• Gen•r81 tynd$ 120.¢X 150.LY¥) 120.LYIO 150.OJO 451.932 575,516 fvnd 13 256,057 99,800 Total Fund• 13 675 378 The fi￿ndar 8t6tsrn￿ts are prepared kn 8¢c(¥dm lth thè apedol opp1￿￿ to

utiad to IM 8mg11 ethnpAni•s rogin￿.

Rodln Ch•lnn• Th• not•8 pag88 10 10 16 form pwtd1tr080 arU￿r￿¥

EMFIELD cmzENS ADv￿E BUREAU IA Company limited by guarnt•è CASHFLOW STATEIEKf FOR THE YEAR ENDED 31 MARCH 2023 2023 2022 Net ¢a¥h inflowlltsuffiowl from OP•rnllng acllvlO&% 16 11.710 159.041 RV￿M• on inv•8tmnts and a•trviclng olfinane• 17 5.207 853 Inerea•elld•cr•asel in ¢•sh In tho porSod Re¢on¢ilialbon of n•t E•¥h flow to n•t d•bt Incr•86elldecrna8el ￿ ¢•%h w the period 18 16 917 IL894 lrfovThnt In n•t d•bt In th• p•rfod 16.917 159,894 C••h ind C•¥h equlv•l•nts al th• •t•rt •fth• Ymr ASL￿7 E2L673 Cauh 4nd C••h Equbvahnts at th• •nd of lh• Y••r not•s on p￿8 10-16 f¢rnpart Off￿ •¢eounta

ENFIELD CITIZENS ADVICE BUREAU IA cornpany lknlted by guarants81 N•t¢• to th• a¢counts lor thè y•ar etMl¢d 31 March Z023 A¢¢ounting Polic1•• Basls of preparatlon The$e finantA81 stslemènts h8ve p￿Pared under the histor￿1 cost convention. The finaniaal stslemènts have been p￿Pared in accordance wrth Ihe Act<Juntsrw and Reporting by charrt￿S'. Stalernent ol Recornrnended Prdclice apF4KablB to chvtths preparin4 th811 accounts ￿ accordan￿ the Financial Repoth"ng Standard applicab￿ in Ihe LIK tynd Republ￿ of Ireland IFRS1021 (effective l Janu8ry 2019141Charities SORP IFRS10211, the Finanu81 Reporbng Standard ap￿1￿￿¢ to the UK aTrJ Repub￿¢ of Ireland IFRS1021. ancl the CMwans Ad 20CA8. The Charity rreets the definthors of a put4ic benefit entity under FRS102. A$5•15 and liabil￿e6 are In￿'alty r8cogntsed 81 hIstonc￿ c06t or tran&￿'on valu8 olherwise 6tatsd in th& relèvant accwntsng n¢)tlsl The In8nc￿l 8t8tsm&nts have been p￿pared on a goiw concern basis. In arriwng 8t thi$ condu5ion the trustee5 ha￿ lakon into accwnt any rnotenBJ uncerfaintie5 that may aff0¢t th& charity's 8bility to conlinue as a going corKem. Thè ￿r￿)d covor•d by th￿ a$145$meni ts 8t a mininum ￿ve1 of 12 months from the date ol the approval ol th• acc4)LXrts. There Ar• 110 matsAal un¢¢rtainti¢s noted d￿r￿g the d8Ci$Ksn process. In¢omlng mour¢•¥ Volunl8ry income Ir￿￿1n9 donAiion8. grfts and grants that provaè eor• fLfvJirKJ or are ol a general nature are rwnis•J where there 15 8ntrU8Thnl. certainty of r8c•ipl and thg amount ¢¥n t measured wth suffioenl re81ia&'lrty. Such inccffie Is only deferred wh8n". The donor specifs that the grant or donalion must only be used in luiure ¢ounling peri¢d$." or - donor h•$ Imws•d ¢￿￿rt￿in$ W￿¢b ft￿51 b• m•t b•fN• th• ¢h8rity has conditional enlthment. In¥eslment incorne Is recognised on 8 r8tswabl8 basi$. In¢ome from ¢harrta￿? acts'vities includas inccffje r￿ell￿d urbjer contrxt or wh•r• •ntrtl8rn8nt 10 914nt fun(Jing 18 $UtI"ecl to SP8ufi¢ ￿rtomOn¢8 conditions is wo9nised as earned las the rel8led good8 or •erw￿l ar¢ provwJ¢dl. Grant In¢lLthd Jn Ihis ¢•tsgory provide$ funding lo iw)port pèrtOM$￿ actryths and Is rco9nrf•d where is •Thb"118frnnt. c•rtainty of r•cdpt and th• amouni btr rr•surt(I wilh suffiuèht reliablty. R••our¢o8 •xp•ndod Resovrces ejpended arg included in the Ststement of Financial Acli¥rtws on the accrLtr8b basil indu$ive ofVAT whi¢h cannot be rncovered CharitaNe expendilure compri8es th058 costs ncuired by Ihe ¢h8rtty In the delvery of tts aaivil$ and servw for rts benefi￿a￿l. It IndthYg0 bDth cost5 Ihat can be alk)catvd diiecly to such actiwtvs and Ihos• ctssls of an Intlire¢t naiure necessary lo iupporl them. Support cost$ ala Ihose tosts incul1￿ dilodiy in support of expenditure on the objects of the chanty and Indudè prct rnanagemanl. T•n9lbl• fix•d •$$•ts and dopr•cbatlon Tang5ble th'xed a$$ets are slated al cosl less acrJjrrnA￿ depreaatkM. Depreciolion 18 provided al rates ¢￿tulate¢l ¢0 ￿te off th• cost r•sKlual ¥•￿0 of e•ch ass•t its •xpect•d us•ful Ife as follows" Fixtures, fitbngs And ewiprnent. 25% on cost Funds structurn The Chanty ha$ a numbgr of R$tn¢ted In¢ortw fund5 to wunt for $rtu8tson$ whgre a dOr￿r loquires thai a tk)nation must spenl on a parbcLlar purpose or where lunds hav& been iai$ed f¢r a Sptcir￿ purpose. All otherfund5 are unrestrKled fvrth. Pon8ioris The chanty operates a d•fined contit)uts"on schwTrJ. Conlributs'thrs to the sche￿￿ are based on applicabkn ponspJn costs in the ovganl89t￿n taken as 8 whole. The pe￿10￿ charg8 recorded in the acwjnts is the aTrvJunt of trfbutvJn8 Payoblg in the accountK￿ Jar. P•n$ions Icontdl The organisatsm akn partKipales m a Mul￿r￿1￿yfjr defmd t*n•fit pe￿￿)n 6rh8m9. D•tsils tD th￿ are in nole 15 •nd to tt)e arcounts. 10

ENFIELD CITIZENS ADVICE BUREAU IA company liml¢•d by guarants•l Not•s trj th¢ A¢¢0￿￿ fc+f the year end•d 31 lrfarch 2023 Igl Dgbtorn Tt8de and otherdebtors we recognised al the setUern8nt amotsnt duo 3ft8r any trade diBcwnt offered. PrtpayrMnts ale valuod at th8 affK)unl prepaid net ol any irade d15counts due. Gash 4t bank •nd in hand Cash at bank and in hand inclwjes cash ond sl)rt term inve8knnts in &posits or 8im4ar accounts. Cr•ditors and provlsions Creditor8 and provision8 are wogni58d whre the charrty has a prèsent obW"on ￿esU￿ng from a past evont that w41 PTobabty resutt In the tran8ler ol funds to a th￿ party znd the amount dLX to setme If oblyatson can be measu￿￿ N estimated reliably. Creditors Bnd provisK)ns ai¢ nomiaty rec￿niSed ot their iettknMnt amount after ¥lbwiTrJ for any trade d16¢0unls due. 21 Ch•rf¢•bh Actlvltl• Unrtttrl¢ted Re8trfct•d funds fvnd• 2023 Tolal 2022 Tot•1 L.B. EnfKld- Cor• L.B. Enhkl- Brexit Proiecl L.B. Enfkl- OK5ability Projtet L.B. Enf￿h1-Chrt￿r*n$ Centre L.B. Enf￿ld- COVID 19 Fund L.B. Enfi'eld.Hou5rg Prwt L.B. Enr￿1￿ . Life Aft•r L￿1 PmieLt L.B. EnlpalJ- Foc¢J L.B. EnfiekJ- GRT ev￿arian Mary KInr0￿ Trust Nalional Cit￿en$ AdvK&H•lp lo Cwh National Citriens AdVK+￿ndruSh Project The Mer¢ers Trust Enfiek1 Connectien$ Tham•5 Water Tru$1 The Henry Smith Chanty Enfield Volunlary Action-oebl Afvk• Enf￿1￿ vo￿nIary Aclion-GP OylffjAth Enr￿k4 Voluntary ActK¢n- Proie Enlield Voluntary Ad￿n- Long COVID DI Pffjpci RSA Trust Big Lottery Fund Grant North m￿dx. HQSptts￿H￿ Proj¢ Chnstian Action Honx OffKtrBr•xit Proj•¢l TrLBI loi London Thomas Deane Ri¢hmond CA- KKkst¥rt Fundlng Oth•r Grants CtyBridge 8GETIFINC Disability Advice GLA ILLST- Crisis ProventKJn N.C. Le￿On ICB-SES Mind 342,230 342.230 340.000 21,135 28.500 45.000 45.000 45.000 3,384 SO,￿1 50.0 25.OCKI S2,710 18.C¥Jo 60.L￿O 18.000 60,WO 36.500 150,888 $85 14.WO 31,000 34,544 40.000 31,594 40,000 10,000 6,766 8,ODO 27,295 16,000 13.406 31.885 20.250 7,000 13,483 8.roo 3,500 3.500 38.208 40,000 35.262 10.CQO 38,208 40,000 35.262 10,C¥)O 9.(QO 13.406 8.484 34,250 13.406 8.484 34.250 20.(1)O 35,114 61,04Q 8.000 134.CKIO 20.C(10 35.114 61,040 134.000 975 878 1053,521 11

ENFIELD cmzENS ADVICE 8UREAU IA company lirnii•d by guarant¢•l Not•# to the Accounts for the year ended 31 March 2023 Ji othor Trading Activitios Unr•stvlcted funds 2023 Totsl 2022 Total Charty Shop IrKorr 52.859 41 ¢o•ts of ¢haiilabh ctpiitios- by fund typ• Unrnstrf¢t•d R•strkt•d fvnd 2023 Totsl 2022 Total LB. Enfkl- Cor¢ LB. EnfkChildr0ns Centr• L.B. EnfkkHou$ing Pr¢he L.8. Enlkl- D158bihty Proi•cl L.8. Enfld- Brexrt Proj•cl L.B. Enr￿K1- Life Aft¢r L￿1 L.B Enfield_ Food L.B. Enf￿ld. GRT Buwrian National Crfvlens AdvwH8lp tts c￿ Christian AclK•n Housing HNIAids Project EnI￿ld Conne¢tion• Enfwld VO￿nIry A￿10fi￿P Outr¥a¢h EnfNtld Voluntary Action-DebtAdvi¢e Enf￿ld Voluntary Project- Long COVID Tharrt8 W8tef Trust &"9 Lottery Fund Gr•nt Trust for London RSA Tluit Chèwily Shop 0￿r￿li0￿&1 c￿ts The Henry Srnith Chanty Th¢ Mereer5 Trust Horr* Offictr8r¢xil 8GETIFINC Di5abilty Advic• GLA ￿LsT- Crisis Pfovenlion N.C. London ICB- SES Mind 384,101 3B4,101 53,937 49,443 377,102 45,320 11,692 2B.644 21.135 18,968 53.937 49,443 4,549 26.241 4,549 26,241 143,070 13,40e 26,000 31,000 37,800 30.408 12,784 21,027 12,784 21.027 $1,468 25.604 13,320 44,770 51,468 2S,604 13.320 44.770 34,$44 27.295 20,250 30,211 1.414 30.211 1.414 73.076 40.018 15,431 31,885 32.327 7.127 8.621 2.700 83,265 7,439 88,310 32.327 7.127 8,621 2.700 83.265 7,439 88,310 12

ENFIELD cmzENS ADVICE BUREAU IA company limlted by guarnnteel Notss tr) th• Accounts forth• year ended 31 M•r¢h 2023 ¢￿ts of chiil•bl• activllt•A . tycllvlty Gwant Fundin Oporntknnal SeNt¢t$ 2023 Totsl 2022 Tot•1 Cor•lOperational and G•￿ra1 Advi¥ory Serw<¥8 Project Specifi¢ Advwry Sem Charrty Shop Costs Gtsvemance Costs (Note 61 362.458 564.557 362.458 564.557 360.888 584,866 73.078 16.214 21.643 21,643 948.6$8 948.6S8 1.035,044 Gov•mane• Unro•trbct•d fvndl 2023 Tot•1 2022 Total Audrtors R•munerath?n A¢countancy Ch8rge8 Leg81 & Prof•s6ion•l Fees 8ad debt4 Other 4.200 3,564 11,520 1,130 513 13.647 513 13,647 21,643 21.643 16,214 Slaff ¢o¥ts 2023 Totsl 2022 Totsl Wages 4nd $￿arlea So¢iAI $e¢urily c0611 P•Mi¢n ¢0818 641.123 S8.197 764.904 61,469 715.916 841,262 No wnployee rec•Ned tr1￿ments of rnr• Ihan £60.C¥JO12022". NAI. No truste• rorfvèd 8ny r¢muneralion In ¥o$p8ct of th•r ro￿ as trustee. Th• •v•rage mwthly number of lull tinw equivaJ&nt ery)loy￿S was 21 12022. 261. This i￿ludeS the CEO. lovr mano9ers12022.. 51 and 16 Pr0￿ct & Svpport slalf12022 201 T￿ key rn8n89￿nl pe￿O￿ne1 of lh* charty wmpri$e the Twsi••$ and tha Chwjf Execulive Offi¢tsr.The totsl ￿n￿￿Yet bènefits ol the key rnanAgernenl pernonnd of the eharity er•£48.595 (2tr22'. £42,791). Flxed A•••ts Flxtur•s. Filtingi & equlpm•ffit Totsl CoBt Al 1 &)ri12022 Adolifjons Hi yèar At 31 March 2023 81,972 81,972 81.972 81.972 Oepr•cLqtlon At 1 April 2022 Lharge for th• y•aT At 31 Marth 2023 79,556 79,556 2.416 81 972 81.972 Nai Book Value 31 March 2023 N•1 Book Va￿e 31 Mor¢h 2022 2,416 2,416 13

ENFIELD cmzEIIS ADVICE BUREAU Not•• to th• a¢eovnts forthe y•ar•nd•d 31 M•rch 2023 101 Dobto 2023 2022 52,153 27.564 79.717 96.473 othtsr Debtors and Prp8yn￿nts 108.645 CTrditor4: Amounts du• wfjthifv on• ￿•r Trade Cra¢Jrtors Other Creditors & soual secJJrty Aecruals 8nd Deferred In¢( (Refer No 191 735 73.762 87,907 162.404 28.988 46.391 119,5C6 194,865 121 Crodltorn: morn th•n •n• y•r Pension Liabilty {R￿er Not• 151 78,808 R••trf¢t•d Fund• Movom•nt of RHoure In¢om•ng Outgolng Tr•n$ftr (toll Irorn Unrntrict•d Balaneè Fund• JIIOJ12023 Bl•ne• 01104r2022 LB. Enfiold- Chikj￿n$ Cgntrg L.B. Enf￿ld- rth'sablty Prcie¢l L.B. Enf￿14- Howiry Proje L.8. ErtI￿1d- Food L.B. Enfhryl¢J- GRT Busaarian He￿ lo Chirn The Henry Srt4lh Chgrty Thames Wal#rTMt Chri$bon Action Enf￿ld C¢)mmunty Tran¥J¢rt Home offi￿Bro%iI Proj•ci RSA Trust Enfiek4 Voluntary Action-Cbt Enfiekl Voluntary A¢tion- GP Outre8ch Enfield Voluntsry ActK)n. C4nc4f Projgcl EnfieNJ Voluntary Proje¢t- Low COMD DI Grant Thomas Dea The Mercers Trust North Mh8dx.HO8prta￿N1vprC18Cl Trusi for London City Bnd9e BGETIFINC Disabilily Advic• GLA ILLST- CrY&is Prèventron N.C. London IC8. SES Mind 4.951 2,434 17.787 45.OCrfI 53,937 3,986 2,434 18.344 13.451 33,7S9 5.763 8,598 49,443 4.549 28,241 18.QC¥) 5.763 925 2.913 32.327 44.770 12.784 36,208 13.4C6 3.849 3,430 2,192 9,500 11,292 27,128 2.192 9.637 5.7Ck% 17,470 8.484 8.621 7,414 25.604 95.262 2,200 10,C¥)O io.coo 51,468 39268 10.000 6.766 13.320 3.170 7.127 21.027 30.211 3,627 11.181 462 34,250 4,501 20,000 32,414 35,114 61.040 8.000 134.fy)Q 2,700 83,265 7.439 ,310 22,225 561 45,690 14

ENFIELD GITIZENS ADVKE BUREAU Not•$ to the 4ccounl¥ for th• )••r•nded 31 2023 131 Icontdl Unt•Strict•d D•#lgwtqd Re8tr1ctèd Fund5 Futhds Ftsnds Totaj Tang￿￿ Fwl As50ts Net Current Assets Credit¢r5 due altar nb)re th on• year 380,740 150.Crt)) 258,057 786.797 78.8081 707 989 301932 2S6.057 Oetalla ol fund• Th8 General FurKls olthe chorty are lor the provi•w of adwKe to dnts in relation to Ih8ff rights rgN)on$ibilrtNts and sewvKe$ avalable to them. The C0ntirye￿Y Funtl ha$ blén cregled for purpoie of r￿•￿Ing funds for •￿r99n¢1#5 and unforseen 8xpeFYlrfure. Th8 Dgsignaied Fund was Frf•v￿￿ty lei 4W to provKJ• for fuiure ¥xpenitt relating to pr￿•$ ond IT requirerrtht•. HIVI￿d$ - Sp8cpalist Outr￿ch •t ltr• Nsyth MhJbsex Hosprtal ond other ¢orr))unity locatpJn•. Chlldrnn• C•ntr•. Adv￿• and in1omw1￿ to wrth ¢hilJf•) VI￿1 5 yg¥rs okl. Th•Th&• Wt•i- Th• provi8Y)n ol momy to Th•nos W8tar custoffth¥. RSA Trust. OutreOL •dv ai ordn•n￿ Ro•d North Lor￿On Gengrol Advt•. Na￿0￿•¢ ¢rtts•ni Advlc• Help to Cl•im- Support Ic¢ p•opkn in th• ••ty slagtt of4 Ur￿V•r$I1 Crndit cl•im. from applu1￿￿ to fwlt L.B. Enll•ld IDl8abillty Proh¢ii. Athic• lord￿•bIld pe￿kn. Th• M•r¢•r• TYu•t. Wtllare advu lor Norlh Enfield Foodbart. Blg Lott•ry Fund Grnnt- Univerul Crodrt daTwnts' thce on b•r•frt6 and d￿. Tru•t for London- ad￿ LM. Enfi•ld IBr•xit Pfctl. EU $ottlerr￿I pro 6elkn)•nt ¥pb¢gbon. Enfi•ld Voluntary Aclon- GP Sou Pre5uyng Prcioct Other Projects and Op•r•tion•l Gr•nls- A r•ry ol yrtal fvnd￿9 wa$ received from Chan￿ble irnsl funders lo contribute ¢0 Vor￿U8 asp•cls ol ourwuk. trBining for vokJnte•rs, support lor our pro bono le981 advKe rots and rrKny advice. 1$) P•nslon •nd othor post v•tlr•m¥nt b•nellts The charty partKpal88 in the National AssOc￿li0Th of Crtizens Bureaux Ptnaion & Assuranc Plan119911 whith LB a funded defined benefrt arraryrrEnL The •rnployer5 operale 8 dèfined bondit schen in Ihe UK. Thi$ ts a sep8rale InJ$te&adrThnlstèred lund hol¢Jing the penS￿n $¢1￿me assets to rrttt ￿￿terni ponS￿n h3bl1rt￿.A fiAI aduanal valuation was carrièd oul at 31 March 2023 by a quohf%d indeFeTrJenl actuary, based upon member$hip dala as at 31 March 2019 spon$orir¥ enyb)yer The m&jor 88sumpbon$ used by the athuary and detail& of Ihe scherne are In the scheduks annexed to Ihose accounls. 5thedu￿$ do FbDt fom part of the audi18d lin8n¢il statermnts. The annual conlribJtion$ by Enf*ld CilvLensAdvi¢è Burèau ￿ £7.5CQ. The liabilrfy to tho ofg8ni8atM)n is a$ noted in Note 12 ITh the ac￿unts. 15

ENFIELD CITIZENS ADVICE BUREAU NOTES FORMING PART OF THE FINANCIAL STATEMENTS Note 16 RECONCILIATION OF THE P4ET (oUTGOINGyINCO￿11NG RESOLRCES TO PET CASH IPIFLOWIIOIITFLOIVI FROM OPERATING A￿[l,1T1Es 2023 2022 loutg0ingllin￿mIng r¢sOur￿5 Depr¢ciaiion ¢haT8 Inl¢r¢5t reccivtd Iln¢reaseVDecrease in dcbtors Itk¢reaseyln¢r¢¥se in credilols 'ixed A55Ct5 AddilioDs i2.613 2.416 1.S.2071 28.928 {47.0401 84.00? 2,417 18531 17.1851 81.-100 Net fsb inflowl(ouilhw) optnt?n% •rlivilN 17 ANALI'SIS OF C.ASH Flnws FOR HEAD1￿C.s NETfF.D IN THF. C.ASH FLOW STATEMENT 2023 2022 Relurn5 on Inveslmthts thd strvi¢lts% of fin¢¢ Intcrc5t received rltl r4$h Ihfltsw for retllr￿ imvestrnents and servl¢lng o113n•nf¢ ANAI.YSI.8 OF C:HANGES IN C.ASH AND CASH EQUIVALENTS At 1.4.22 C¥sh flow At 31.3.2.1 Net Cash.. c.ash at bank Total 19 ANALYSIS OF DETrIRRED INCOML IGranl$ recèived deferred over the lrfe of the proieet81 Edmonton Unile(I Ch8nty Thames Water Trust L B Enfield- Training Matter North Central London CCG The MercÉrs Tfusl L B Enfield - HUBIWASH Trust for London 2022-23 Foodbarkk Grant RSA Trust Enfield VcAuntary Act)n-Beneffts AthIKe cO￿p Communrty Fund L.B. Enfield- Housing Legal SerV￿e$ other Projects & OperatK+nal Grants 2023 2022 10,7%.1 3.664 5.000 34.￿10 7.lJOO 5.000 6.750 3.500 12.395 9.000 2.674 25.¢JOO 2.202 55.771 2.674 25.000 2.869 111.740 16

dlx A-FRS 10zd15dwumforl￿ 12 •nd•d 31 M¥ch 2 Pension ¢￿tnote crtaz0￿ Err¥Jrf) opyat25ad￿￿ In th8 UK In rtbrement $n¢ de4￿ mèmttts. beneft5 are ￿ttsY tvthp MErnt￿5. uL¥lè& ai thr length Df s4Ntè at date they retrieo (x setbxe. The Pkn c&J5ed to 8rrJuon 31 Marc 2c¥Je. Plan con￿5 50m• Pufthaie AVC& woieded twjhls 8tB ￿ vK￿d w these thg()wrtt. In a¢c4rdmh th• sthÈ¢kio l¢rce¢>rfwtre 2￿3￿4 yc4r IhE x•trtsrtYJns IDtr Pknn fDTV yeaT endlw 31 ￿24dle expeded to bè£2.579.IIOD. WJdE¥£2.279.000 Toward$ the dElut ￿d£300.0DoaS and1￿￿An¢t [( mnistrauon and 1 SC￿ kyes J1 2022 L¥Jrrenty r1unlntt￿JDs wll be In The Pkn a ryslered UK piafi fu￿1￿ f•qLMYtrt$ In VK Yhfy ￿90Vem￿J ty t￿ Rus 2011. Tho Tr1￿ Is r8$w￿￿f0TthtraPWr￿￿dth¢ Prwl Éryloyw). ArL￿14¢lL￿l￿ ¥al￿t￿n ol tr Plwctyr¢¥ 31 Ikn1th202J * • •thd 14)I•O ffmb•raNp data Ai •1 31 MHrch 2022. bhe Ftkxlfrom tht•. arty rralthd rrArtrnNp Ir•Jblrecentfcrnl ¥Wuatwi4 th• PknnY•su thJi 2019 ) Ityethd dft¢YE68.$01.ODO. In thè ieto¥4ry ptsn aweed trknrwj t￿ v¥u•tM lkncyal Err(+4W¥rf<tsptrw•knJ •weedlo pay conlTibul••ofE2 279.ODD Fr arthmwthlh• ¥10 defK)t ty 31 V•ch 2OJ7 The 31 M•¢h 2022vdLwIIoTh undprwty. ¢rwe wrj. The dulthn Oltr is 12 y ffl•Joi ut•d by wtt• lth •• Idlovrn.. JimJQ02J 31MN2022 CnKouTrl r4t• Innabm assu￿ IRHI In1W￿n asSUTrokn (cpr) ￿￿¥1[&•1￿ ol thlerred penswrf m e¥¢•4 d G 410% 3.30% 2.aS% 2.80% 3.70% 3.2S% 3.25% .CPlu5Xpa . CPI %1nc•r•brerr•nt w6% p.& 2.8SV• 2.05% 2.JO% 3.25% 3.25% 2.70 CcrnLlalh)n 76%gl HMRe m•xiTrJrn 3IIOYW22 R•iiring I￿a¥- Mak4 Rellrw 4J•y- Fimths R•tifo ih 20 yearBlkn4-MB Relirry In 20 Wrylime- Fertthi 21.) 210 2(7 25.7 V41u•4t JIM3￿3 Vdu• 41 31n312D22 Th• In th• w•r•'. M￿1 Jssei fvnds StrwDJied eq LDI ajh F•irv4hw DI Pl•n a•vls .903 &5.118 728 60 745 8,955 27,493 5771 102 214 Thv r•twn on 4M•ts D￿rIhI perfod 7,OM) Pre8eThtVahJe of f¥nded rligthr Fav value ol PL3n a$w$ surp1￿￿{1d￿n¢jt1 In tund•d •ch•m• 148.768 102.214 80 745 IJD424j Pre￿t al￿￿￿00￿ Unrettrjnised aG1uanzlpns Ih)ssesl AdI￿trIE￿lIn re5FecI olassd•hrKJ N•1 IlbqMy In sl•t 46A54

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