2024-03-31-accounts

Herts Young Homeless HERTS YOUNG HOMELESS GROUP (hyh) (A Company Limited by Guarantee) Report and Financial Ststements Year ended 31 March 2024 Registered Charity No 1069498 Company No. 3525558

Herts Young Homeless Group Year ended 31 March 2024 Reference and admlnlstrative details Trustee Board and Board Offlcer8 Chalmian: Peter Holland Vlce Chalmian: Carol Shutkever Trea8urer. Tim Willies Tru8t8e8 and dlrectorn: Matthew Baxter Ross Watkins Jake White Paul Groves David Ball Ruth Barnes Dlana Kirsch Resigned 27 S8Pt8mb8r 2023 Sarah Victoria Mllsom Appointed 6 December 2023 Company Se¢f•tary: Jonny Whitehead Regl8tered Offl¢e: 1st Floor, Gracemead House, Woods Avenue, Haffield, Herts, AL10 8HX S•nlor Management Team for 2023124 Chlef Executlve Jonny Whitehead Head of Serylce8 Mika Saha Head of Fundra181ng and Communl¢4tlon8 Carollne Nelll Operatlon8 Manager Mrt¢hell Slocker Flnance Manager Paul 80ty Audltorn, Bank•r•, and Legal Advl8or8 Audltor (External): MO0￿ Klngston Smith LLP, 4 Victoria Square, St Albans, Herts, AL13TF Bankern: Natwest Plc, 10 St Pete¢s Street, st Albans, Herts, AL13LY Addltlonal relallonshlp8 used durlng tho year for banklng and flxod term Investment purposes: Virgin Money, Jubilee House, Gosforth, Newcastle upon Tyne, NE3 4PL Close Brothers Ltd, 10 Crown Place. London, EC2A 4FT Unrted Trust Bank Ltd, 80 Haymarket, London SW1Y 4TE Shawbrook Bank, Lutea House, The Drive, Great Warley, Brentwood, Essex, CM13 38E Nationwide Building Society, po Box 3, &11 St. Georges St￿et, Douglas. Isle ofman, IM99 1AS British Isles Cambridge & Counties Bank Limited, Chamwood Court, 58 New Walk, Leicester, LE16TE Redwood Bank Ltd. Suite 101 The Nexus Building, Broadway, Lelchworth Garden City, England, SG6 3TA

Herts Young Homeless Group Year ended 31 March 2024 Contents Page Report of the Trustees Trustees. Responsibilities Slalement 12 Independent Auditor's Report 13 Statement of Financial Activities 17 Balance Sheet 18 Statement of Cash Flows 19 Notes lo the Financial Slalemenls 20

Report of the Trustees CEO Report Youth homelessness continued to rise last year in Hertfordshire as it did across the UK. So, against that worrying backdrop, I'm hugely proud that we did so much to break the cyde of youth homelessness for so many young people during 2023-24. We worked with over 13,000 young people, providing them with education, advice and support. Through our preventative work with youth groups and schools, we were able to reach more young people than ever before. The quality of our services and outcomes is just as important. 86% of young people remained in or retumed hom8 after our mediation service and 880h of16-24 year olds had a positive outcome through our Hub and Outreach services. The Herts Young Homeless (hyh) team are amazing and l am regularly in awe of the difference they make to young people's lives. Our biggest challenge in 202>24 was recruiting and retaining staff in a very competitive jobs market. W8 invested lots of attention, time and money in making hyh an attractive employer for the best candidates, including increasing salaries for our frontline staff. That investment worked and my thanks go to the Board of Trustees for being so forward-thinking on this crucial issue. Despite the pressures during the year we aGhieved some fantastic outcomes for young people, their families and for our services which were aligned behind ourfour strategic objectives to be more Youth-led, Innovative. Inclusive and Digital. We are on track with our ambition to reach 40,000 young people between 2023 and 2026. We are a people organisation and 30 carrying vacancies for much of last year meant we spent less than expected. As a result, our free reserves remained higher than our target so we now have a three year plan to bring our res8rv88 within target while enhancing our long temi sustainability. This includes investing in our hyh team and in ourfundraising capability. This long term, prudent planning is something that the Board and Senior Leadership T8am can all be proud of. I want to thank Peter and all our Trustees for their work last year: l am very lucky to have such a knowledgeable, supportive and appropriately challenging Board that never shies away from big decisions. l also want to thank our Leadership Team who individually and collectively manage and lead our charity with expertise, openness and big-heartedness. And last but not least I want to recognise and thank the amazing team of staff and volunteers at hyh. Vmthout them, literally nothing would happen, no lives would be improved, no young people would be supported, no money would be raised, no supporters would be recruited and the cycle of youth homelessness would continue unchecked. Jonny Whitehead, Chief Executive Officer Page I

Chairman's Report Herts Young Homeless (hyh) turned 25 years old last year and I was delighted to welcome friends and supporters at our Open Day at the University of Hertfordshire last summer. This was also the first full year of our new strategy and despite the e>Xernal pressures, I'm really pleased that we have made good progress towards breaking the cycle of youth homelessness. Our most important asset is our people so the Board took the bold step to significantly invest in our frontline staff in late 2023. By the end of March 24, this decision had already paid off with a stronger, more stable team in place. We are now pursuing ambitious plans to grow our income to enable us to support even more young people this year and in the years ahead. I wanl lo thank every member of the hyh team. The staff and volunteers have continued to deliver fantastic services while exemplifying our values.. open. expert and big-hearted. My fellow trustees, insight, support, good humour and sense of purpose has been of huge benefit to the charity. We were delighted lo welcome Sarah Milsom who joined the Board in late 2023. Peter Holland Chairman and Trustee Page 2

Vision, mission & values Our vision Every young person has a safe home from which they can grow and thrive. Our mission To break the cycle of youth homelessness in Hertfordshire through education, advice and support for young people and their families. Our values Open We are purposefully inclusive,. we pledge to reach out to young people in our local communities, their families, and service partners to design solutions together. Expert We run services based on the evidence of what works., we pledge to innovate, to create new ways to tackle youth homelessness and share what we learn. Big-hearted We are all passionate about tuming around young people's lives; we pledge to put good outcomes for young people at the centre of all we do. Page 3

Our strategy Our Strategic Priorities By 2026, Herts Young Homeless will support more young people and their families across Hertfordshire to reduce family conflict and prevent homelessness, achieving more positive outcomes. To achieve our ambition to connect with 40,000 young people by 2026 we will Be more... 1. Youth-led In order to stay relevant, accessible and attractive, we will listen to young people's experiences and involve them in continuing to develop and improve all of our services. 2. Innovative We will constantly evolve and proactively adapt the way we work. 3. Digital We will invest in technology and digital solutions to improve everything we do. 4. Inclusive Our people will feel included and valued. We will embed Equality, Diversrty and Inclusion (EDI) across all areas of our organization. Overview of our work Pr•ventionl'_ 'y liiterv¢ntion Indep•)ndent Liviny Suppvrt F￿ LinkWofMI CtyJnselling and Youth Enga9ement Prevention Crisls Interventlon Ed￿tilln hyh￿b f4nLrtw Page 4

2023124 activities 1. Preventlng youth homelessness through educatlon Our education programme is primarily funded by Local Authorities and a local family trust and is designed to prevent youth homelessness. We offer face to face sessions across Hertfordshire to children of secondary school age on topics of homelessness, leaving home, independent living, managing conflict, healthy relationships and dealing with anger. 0 12,222 young people educated 0 94% can now recognise how their behaviour may influence an argument 97% know where to access support rf they are ever having problems at home or made homeless 2. Resolvlng famlly confllct The biggest single cause of youth homelessness is family breakdown. Our mediators work with young people aged 10-16 and their parents, carers or guardians to build better relationships and prevent family breakdown. Our mediation service is funded by The Henry Smith Charity. 0 81 young people and their famllies received mediation 0 86% of those supported remained in the family home 0 67% reported improved family relationships 3. Crlsls sUPPOrt for 16-17 year olds The hyh Hub is funded by Hertfordshire County Council (HCC) and acts as a 'front doorf to homeless prevention services in Hertfordshire, working intensively with 16 & 17 year olds and their families or carers to put in place realistic and achievable prevention plans. We provide advice and support, use mediation where appropriate and can arrange short tenn emergency accommodation via our Crashpad or longer term hostel placements where a return home is not possible. < 427 referrals, up by 12% on last year 0 2,594 nights in Crashpad 0 79% returned home or had a planned move-on Page 5

1. Supporting vulnerable young people Our Outreach Housing Support Service is funded by Hertfordshire County Council. We provide housing related support to vulnerable 18-24 year olds, primarily care leavers who are moving into independenl accommodation or are in accommodation already but require support to maintain this. 0 109 referrals 337 calls received to the 18+ Advice Line by young people who were homeless or at risk of homelessness 0 £832,230 saving to the public purse by preventing evictions for young people in pemianent accommodation 0 83% young people finished their time with us in some form of permanent housing
2. Counselling support for our young people and families Most young people we work with have mental health problems themselves or in their family. Many struggle with long waiting lisls for trealment, or receive no help at all. Our counselling service provides young people and their caregivers with a safe space to explore, change and grow. 11 supports their menlal wellbeing, helping them to develop positive coping strategies and providing an opportunity to come to terms with the past, live in the present and create their future. The service is free and flexible., we meet at times best for our young people and their parents and al easily accessible venues lo help Ihose most vulnerable engage. This was the first full year of piloting the service, funded from our reserves. The results have been so positive that we were able to secure external funding to keep it going into the future. 0 31 referrals supported by our in-house counsellor 0 3 year8, funding secured from St James's pla￿ Charitable Foundation to maintain the service from 2024125

3. Learning how to live independently Our Future Roots house in Welwyn Garden City supports young people by providing a stepping stone from supported accommodation into an independent tenancy. Using a 5- bedroom house rented from Welwyn Hatfield Borough Council, we provide practical support to help our housemates achieve financial stability and the necessary level of confidence and maturity that they need lo live successfully within Ihe private sector. Most housemates stay at Future Roots for around 18 months when they are usually ready to move on. O All housemates are engaged in one-to-one support with the Support Worker and attend weekly house meetings. Support is tailored to the individual. O All housemates moving-on into their own accommodation receive continued support from our team to ensure their transition into independent living is smooth. One housemate represented the charity and collected the trophy at the High Shefiff Awards. Page 6

4. Engaglng with young people The young people we support are at the centre of all we do so we have reinvigorated our youth engagement programme. We know engaging, consulting and ¢￿desIgnIng our work with all young people will ensure that we continue to provide the best services for them. During the last year, led by our Youth Engagement Lead, we have.. < Worked wlth local young people to co-produce our new digital feedback fomi. O Hosted our first Youth Summit at Hertfordshire University,. learning from young people how we can improve our digital communication. O Welcomed fsve work experience students into our office to become part of our team for the week. Consulted with our current Future Roots housemates,. to help improve our current house and infonn our decision about future house developments. Page 7

Financial Review The charity recorded a deficit of £18,922 (2023 surplus.. £89,168) against a budgeted loss of £114,738 Better than budgeted financial performance was driven by an increase in fundraising activities and cost savings, principally from our staff and our Peabody subconlract cost budgets. We successfully completed the process of TUPE transferring the Peabody staff in house lo hyh. We continued to find recruitment difficult, reflecting the continuing challenges across the sector. To remedy Ihis we made the stralegic decision to increase staff salaries to attract and retain the right calibre of staff. This has had the desired effect of improving staff retention and altracling quality staff to our vacant roles. Consequently we anticipate that our staffing position will be stabilise in 2024-25. Our Reserves Policy is to target free reserves between three to six months, total costs of charitable aclivilies, plus closure costs which include staff redundancies in line with standard practice in the charity sector. We recalculate this every year. We closed the financial with just over 7 months of free reserves. We closed with free reserves of £500,871, designated funds of £166,017lwhich includes a service continuity reseNe of £100,000) and restricted funds of £105,899, which includes £76,544 on the Future Roots project. We have continued with our new strategic plan for 2022-26 and to evolve our areas for investment in the forthcoming years. It is our intention to bring our free reserves back towards the mid-point of our reserves threshold in the 2024-25 financial year. Investment Powers & Policy Funds are held in FCA registered UK banks covered by government guarantees. The charity continues to adopt a conservative investment policy that seeks to balance capital preservation and achieving an appropriate return. Risk Management The Trustees follow a risk management strategy which comprises.. Consideration of any heightened or new risks to the organisalion al each Board meeting Determining and reviewing the risk appetite of the organisalion The establishment of polices, syslems and procedures to mitigate Ihose risks identified The implementation of procedures designed to minimise or manage any potenlial impact on the charity should those risks materialise. The maintenance of a risk register and an annual Board review of the principal risks and uncertainties that the charily faces Appointment of a Lead Trustee on risk. We continue to use our risk register, which provides greater clarity about the risks and the mitigaling controls and, where further action is required, Ihe deadlines and responsibilities. Those actions are reviewed by the Senior Leadership Team, and Board sub committees. Page 8

We currently identify the following risk areas as being most significant to our charity.. rlsk areas Unable to attract, and recruit staff with the right skills, experience and attributes. Failure to retain staff given the increasing levels of trauma amongst the young people we work with. Mltl atlons In lace Updated recruitment processes in place covering all stages. Annual salary review process to ensure competitive salaries. Pxkage of support available for staff including Employee Assistance Programme, clinical supeNision and time off for counselling if ro riatelrelevant. Safeguarding statement of intent and policies including recruitment and sharing information. Nominated safeguarding representatives. All staff have updated training annually. Lead Trustee appointed and annual review conducted. Non compliance with safeguarding law and regulation. Cyber fraud resulting in loss of service, financial loss or reputstional damage. IT and security access policy in place. Cyber Essentials certificate compliance maintained and liability insurance policy in place. Regular communications wilh staff about cyber security risks and mitigations. Web and vulnerabilit assessments undertaken. Monitor proposed legal and regulatory changes. Income diversification. Ongoing monitoring of local government financial situation across councils. Budget setting process includes suitably conservative income assumptions re local authority fundin IT managed services provider in place with strong SL4s and 2417 system monitoring. GDPR policy in place and training provided. Employee induction includes ITI security access and GDPR training. Insurance cover in place. Change in local or national Government policy andlor level of funding. Inadequale I nformation Technology systems or inadequale skilled slaff resource, failing to meet day to day operational needs. Page 9

Structure Herts Young Homeless is a registered charity and a company limited by guarantee, with its constitution set out in its Articles of Association. Senior Leadership Team A Chief Executive is appoinled by the Truslees to manage the day-to-day operations of the charity, The Trustees oversee the pay, pension and benefits ofthe Chief Executive and Senior Leadership Team. Their remuneration is reviewed annually. All salaries are benchmarked against similar size charities. The Board The Board of Trustees comprises up to 12 members who are responsible for ensuring the charity is being well managed and operating within agreed policies, the law and ils budget. The Board meets 5 times a year and delegates authority to sub-committees which meet more frequently to focus on the malters within their remit. Board of Trustees Senior LeadershipTeam Our teams Our services Chief Executive Officer Ad¥Ace & inlorrnalion G¢vernan¢e Comrniltee SeThices MedialDn Head of Services Outreach Finance Committee ead of Fundraising & Communicaiions lJob Share) HR. IT, Finance Education Head of Fundraising & Communications (Job Sharol Coun8eiiing Fundraising Working Group Fundraising & Comrnunications Youth en9agemenl Financè Managèr Trustees Trustees are appointed by the Board for an initial 3 year term, which can then be extended by the Board for further 3 year periods. Following a skills analysis of the Board, if gaps are identified, we seek appropriately skilled Trustees following our documented Trustee recruitment process. All new Trustees undergo an extensive induction program to ensure they understand their legal obligations, the Charity Commission guidance on public benefit and govemance, the content of the company's Articles ofAssociation, our committees and decision-making processes, our strategy and services and our recent financial performance. Trustees are encouraged to attend appropriate internal and external training where these will facilitate the undertaking of their role. Page 10

Related party relationshlps None of our Trustees receive remuneration or other benefit for their work with the Charrty. Trustees are required lo disclose all relevant interests and withdraw from decisions where a conflict in interest arises. Any transactions where trustees had a relationship with a related third party are disclosed in the notes to the accounts. Publlc beneflt statement The Trustees confirm that they have complied with the duty in the Charities Act 2011 to have due regard to the Charity Commission's general guidance on public benefit. hyh's objective is entirely focused on public benefrt through the provision of support services, with the aim to reduce homelessness and make a lasting improvement to the quality of life for our service users. Page 11

Trustses, responsibilities in relation to the financial statements The Trustee Board is responsible for preparing the annual report and financial statements in accordance with applicable law and United Kingdom Accounting Standards. Company law requires the charity Trustees to prepare financial statements for each year which give a true and fair view of the state of affairs of Ihe charity and ofthe incoming resources and application of resources. including the income and expenditure of the charity for that period. I n preparing the financial statements, the Trustees are required to.. Select suitable accounting policies and then apply them consistently., Observe the melhods and principles in the Charities SORP., Make iudgemenls and estimates that are reasonable and prudent-, State whether applicable UK accounting standards have been followed, subject to any material departures disclosed and explained in the financial statements., Prepare the financial statements on the going concem basis unless it is inappropriate to presume that the charity will continue in business The Trustees are responsible for keeping proper accounting records that disclose with reasonable accuracy at any time the financial position of the charity and to enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charity and hence taking reasonable steps for the prevention and detection of fraud and other irregularities. The Trustees are responsible for the maintenance and integrity of the corporate and financial information included on the Charitable Company's website. Legislation in the United Kingdom governing Ihe preparalion and dissemination of financial statements may differ from legislation in other jurisdictions. Statement as to dlsclosure to our audltor In so far as the Trustees are aware at the time of approving our Trustees, annual report= There is no relevanl audit information, being information needed by the auditor in connection with preparing th8 report, of which the charity's auditor is unaware,. and The Trustees have taken all steps that they ought to have taken as Trustees in order to make themselves aware of any relevanl audit infomalion and to establish that the auditor is aware of that information. Auditor Moore KJ'ngston Smith were appointed as auditor in the year. The report of the Trustee Board was approved by the Trustees on 2nd October 2024 and signed on their behalf by.. Peter Holland Chairman and Trustee Page 12

Herts Young Homeless Group Year ended 31 March 2024 Independent auditor's report to the mamber8 of Harts Young Homeless Group Oplnlon We have audited the financial statements of Herts Young Homeless ('the companjl) for the year ended 31 March 2024 which comprise the Statement of Financial Activities, the Balance Sheet, the Slalemenl of Cash Flows and notes to the financial statements, including a summary of significant accounting policies. The financial reporting framework Ihal has been applied in their preparation is applicable law and United lQngdom Accounting Standards, including FRS 102 'The Financial Reporting Standard Applicable in the UK and Republic of Ireland. (United Kingdom Generally Accepted Accounting PractiC8). In our opinion the financial slatemenls.. ' gNe a true and fair view of the state of the charitable companys affairs as al 31 March 2024 and of its incoming resources and application of resourGes, inGluding its In￿Me and expenditure, for the year then ended., have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practlce" and have been preparèd In accordance with the requirements of the Companies Act 2006. 8a$18 for oplnlon We conducted our audll in accordance wlth Inlematlonal Standards on Audlling (UK} (ISAs{UK)) and applicable law. Our responsibilities under those standards are further described in the Auditorfs ResponsIbil￿leS for the audit of the financial statements section of our report. We are independent of the charitable company In accordance with the ethical requirements that are relevant to our audit of the financial statement8 In the UK, including the FRC'S Ethical Standard, and we have fulfilled our other ethical responsibilities In accordance with these requirements. We believe that th8 audlt evidence we have obtained Is sufficlenl and appropriate to provide a basis for our oplnlon. Conclu8lon• relatlng to golng concom In auditing the financial slatement8, We have concluded that the tru8teo8' u88 of the gong concem basi8 of accounting in the preparation of the flnanclal statements is appropriate. Based on the Wofk we have performed, we have not Identified any materi81 uncertainties relating to events or conditions Ihal, individually or collectivety, may cast significant doubt on the charitable companvs ability to continue as a going concern for a period of at least trNefve months from when the financial statements are authorised for issue. Our responslbllitles and the responsibilities of the trustees with respect lo going ¢oncem are descrlbed In the levant sertions of thls report. Other Inforniatlon The other Information comprises the informalion included in the annual report. other than Ihe flnanclal Statements and our auditor's report thereon. The Irustees are ￿SpOnsible for the Other Infornation. Our opinion on the financial statements does not cover the other information and. except to the extent otherNis8 8xplidtty stated in our report, we do not express any fom of assurance concluslon thereon. Our responsibilty is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the audit or olhemlse appears to be materially misstated. If we idenlrfy suth material inconsistencies or apparent material misstatements, we are required to determine vthether there is a material misstatement in the financial statements or a material misstatement of the olher infomiation. If, based on the work we have performed, we conclude that there is a malerial misstatement of this other infomation, we are required to report that fact. We have nothing to report in this regard. Page 13

Herts Young Homeless Group Year ended 31 March 2024 Independent auditor's report to the members of Herts Young Homeless Group Opinions on other matters prescribed by the Companies Act 2006 In our opinion, based on the work undertaken in Ihe course of the audit.. the information given in the trustees, annual report for the financial year for which the financial statements are prepared is consistent with the financial statements,. and the trustees, annual report have been prepared in accordance with applicable legal requirements. Matters on which we are requlred to report by exceptlon In the light of the knowledge and understanding of the company and ils environment obtained in the course of the audit, we have not identif18d matènal misslatemenls in the tTUStees' annual report. We have nothing lo report in respect of the following matters where the Companies Act 2006 requires us 10 report to you if, in OUT opinion.. adequate accounting records have not been kept, or returns adequate for our audit have not been received from branches not visited by us., or Ihe financial slalemenls are not in agreement with the accounting records and returns., or certain disclosures of Irustaes. remuneration specified by law are not made- or we have not received all the information and explanations wè require for our audit.. or the trustees were not entitled to prepare the financial statements in accordance with the small companies regime and lake advantage of the small companies exemption in preparing the Trustees, Annual Report. Re8ponslbSlltles of trustees As explained more fully in the trustees, responsibilities statement set oul on page 11. the trustees (who are also the directors of the Charitable company for the purposes of company lawl are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the trustees determine is necessary to enable the preparation of financial statements that are free from material misslatemenl, whether due lo fraud or error. In preparing the financial slatemenls, the trustees are responsible for assèssing the charitable company'5 ability to continue as a going concern, disclosing. as applicable, mallers related to going concern and using the going concern basis of accounting unless the trustees either intend lo liquidate the charilable company or lo cease operations, or have no ￿aliStiC alternative bul to do so. AudltoV• rg•pon8lbllltlg• for the •udlt of the flnanclal statements Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error. and to issue an audito¢s report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAS (UK) will always delecl a material misstalement when rt exists. Misslatemenls can arise from fraud or error and are considered material if, individually or in aggregate. they could reasonably be expected to influence the economic decisions of users taken on Ihe basis of these financial statements. As part of an audit in accordance with ISAS {UKI we exercise professional judgement and maintain professional scepticism throughout the audit. We also.. Identify and assess the risks of material misslalement of the financial statements, whelher due to fraud or error, design and perform audrt procedures responsive to those risks, and obtain audrt evidence that is sufficient and appropriate to provide a basis for our opinion. The risk of not detecting a material misstalemenl resulting from fraud is higher Ihan for one resulling from error, as fraud may invO￿e collusion, forgery, intentional omissions, misrepresentations. or the override of internal control. Page 14

Herts Young Homeless Group Year ended 31 March 2024 Independent audltor's report to the members of Harts Young Homoless Group Obtain an understsnding of Internal control relevant lo the audit in order to design audll procedures that are appropriate in the circumstances, but not for the purposes of expressing an opinion on the 8ffediveness of the charitsble companys internal control. Evaluale the approprlateness of accounting policies used and the reasonableness of accountin9 estimates and relatèd disclosures made by the trustees. Condude on the appfopriateness of the trustees, use of the going con¢ern basis of accounting and, based on the audit evidence obtained, whether a material uncertainty èxists related to events or conditions that may cast significant doubt on the charitable companls ability to continue as a going concern. If we ¢onclude that a material uncertainty exists. we are required to draw attention in our audllorfs report to the related disclosures in the financial ststements or. if such disdosures are inadequate, to modify our opinion. Our conclusions are based on the audit evidence oblained up to the date of our auditols report. However, future events or conditions may cause the charitable company to cease to conlinue as a going concem. Evaluate the overall presentation, structure and content of the financial statements, including the disclosures. and whether the financial slalemènts represent the undedying transactions and events in a manner that achieves fair presentation. We communicate with those charged with govemance regarding, among other mattèrs, the planned scope and timing of the audit and signfficanl audit findings, including any slgnifi¢anl deficiencies in intemal control Ihal we identify durlng our audil. Explanatlon as to what extent th• audlt was con8ldernd capable of detectlng Irrogul•rltle•, Includlng fraud Irregularities, including fraud, are Instances of non-compliance with laws and regulations. We design procedures in line with our ￿spOnsIbIlItIes, outlined above, lo detect material misstatements In respect of Irregularities, including fraud. The extent to which our procedures are capable of detecting Ir￿g￿lantleS, Including fraud is detailed below. The objectives of our audlt In respect of fraud, are,. to identify and assess the rlsks of material misslatement of the financial statements due lo fraud,. to obtain sufficient appropriate audit evidence regarding the assessed risks of material misstatement due to fraud. through designing and implementing appropriate responses to those assessed risks., and to respond appropriatety to Instances of fraud or suspected fraud identifièd during the audit. However, the primary responsiblllty for the prevention and detection of fraud rests with both management and those charged with govemance of the charitable company. Our approach was as follows.. We obtained an understanding of the legal and Tegulatory requirements applicable to the charitable company and considered that the mosl significant are the Companies Act 2006, the Charities Act 2011, the Charity SORP, and UK financial reporting standards as issued by the Financial Reporting Council. We obtained an understanding of how the charitable company complies vnth these ￿quI￿rnents by discussions with management and those charged with governance. We assessed the risk of material misstalement of the financial statements, including the risk of material misstatement due to fraud and how it might occur. by holding discussions with management and those charged with govemance. Page 15

Herts Young Homeless Group Year ended 31 March 2024 Independent audltor's report to the members of Herts Young Homeless Group We inquired of management and those charged with govemance as to any known instances of non- compliance or suspected non-compliance wrth laws and regulations. Based on this understanding, we designed specific appropriate audit procedures lo identify instances of non-compliance with laws and regulations, This included making enquiries of management and those charged with governance and obtaining additional corroborative evidence as required. There are inherent limitations in the audit procedures described above. We are less likely lo become aware of instances of non-compliance with laws and regulations that are not closely related to events and transactions reflected in the financial slatemenls. Also, the risk of not detecting a material misstatemenl due to fraud is higher than the risk of not detecting one resulting from error, as fraud may involve deliberate concealment by, for example, forgery or intentional misrepresentations, or through collusion. Us8 of our report This report is made solely to the charitable company's members, as a body, in accordance with Chapter 3 of Part 16 of Ihe Companies Act 2006. Our audit work has been undertaken so that we might state to the companls members those matters we are required to stste to them in an auditor's report and for no other purpose To the fullest extent permitted by law, we do not accept or assume responsibility to any party other than the charitable company and charitable company's members as a body, for our audit work, for this report, or for the opinions we have formed. Silvia Vitiello (Sonior Statutory Auditor) for and on behalf of Moore Kingston Smith LLP 4 Victoria Square St Albans AL13TF 9 October 2024 Dale Page 16

rti M Ic Llw n fo ¢N Vi fc tr- IYJ J A u YJ ¢

Herts Young Homeless Group Balance Sheet at 31 March 2024 Registered Charity No. 1069498 Company No. 3525558 31 March 2024 31 March 2023 Notes FSxed assets: Intangible assets Tangible assets 5.755 14.929 20,684 52,778 52,778 Current assets: Debtors Short term investments Cash and cash equivalents Total current assets 237,5S8 516,246 196,085 949,889 279.032 416.036 312.874 1,007,742 Llabllltle8: Creditors.. Amounts falling due within one year 10 229.880 236,717 Net current assets 720,009 771,025 Net assets 772,787 791,709 The funds of the Charlty: Unrestricted funds - general Reslricled funds 666,888 105,899 649,736 141.973 Total Charlty funds 772,787 791,709 These financial statements have been prepared with the special provision of part 15 of Ihe Companies Act 2006 relating lo small enlilies. The accounts w reap .O.J-..-.l.o....>o.&l roved and aulhorised for issue by the Board of Trustees .and signed on their behalf by.. on.. Holland an and Trustee Ch yVlllSes Treasurer and Trustee The notes of pages 20 to 29 form part of these financial statements. Page 18

Herts Young Homeless Group Statement of Cash Flows for the year ended 31 March 2024 2024 2023 Cash flows from opernllng actlvltle8: Net deficivlncome for the year as per the Statement of Financial Activities (18,922) 89,168 Adjustments for.. Amortisation Depreciats'on Profit on disposal of tangible fixed assets Profrt on disposal of intanglble fixed assets Interest from investmenls {IncreasellDecrease in short term Investments Decreasel{Increase) in debtors {Decrease) in creditors 767 16,336 252 4,988 (18.568) (100,210) 41,474 6,837 767 13,740 (6,216) 169,006 (210,3541 57,114 Net ca8h u8ed In operallng actlvltle• 180,720) (1,0031 Cash flows (u¥ed InVgon•rated from Inve8tlng actlvltles: Purchase of tangible fixed assets Interest from investments 154,4371 18,588 11,144) 6,216 Net cash genoratedl(u•ed In) Invè•tlng actlvltle8 35,869 5,072 Change In Cash and cash equlvalents In the year (116,589) 4,069 Cash and cash equivalents at the beginning of the year 312,674 308,605 Cash and cash equlvalents at the end of the year 196.085 312,674 Page 19

Herts Young Homeless Group Notes to the financial statements for tha year ended 31 March 2024 1. Accountlng policies 1.1 General infonnation hyh is a Company limited by guarantee, incorporated in England and Wales. The address of its re9iStered office and principal place of business is disclosed in the Company information. The pnncipal activities are lo provide a free counly-wide se￿ICe dealing with the problems of housing and homelessness by supplying specialist services for vulnerable, young people in Hertfordshire as well as services for adults who have mental health and housing issues. The financial statements are presented in Sterling and this is the functional currency of the Charity. 1.2 Basls of preparatlon The financial stalemenls have been prepared on a historical cost convention and in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) The company is a public benefit entity for the purposes of FRS 102 and a registered charity established as a company limited by guarantee and therefore has also prepared ils financial statemen15 in accordance with the Charities SORP FRS 102 {second edition - October 20191 Accounting and Reporting by Charities.. Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Slandard applicable in the UK and Republic of Ireland and the Companies Act 2006 and Charities Act2011. 1.3 Golng concern The financial slalemenls are prepared on a going concern basis. The Trustees have assessed whether the use of the going Goncern basis is appropriate and have considered possible events or conditions that might cast Sl9nificanl doubl on the ability of the charity to continue as a going concem. The Trustees have made this assessment for a period of at least one year from the dale of approval of the financial statements. In particular the Trustees have considered the charity's forecasts and Projections and have taken account of pressures on fundraising events and other funding. 1.4 Income Grants, Project Funding, and large Single Donation5 have been treated as income in the year they have been earned or deferred lo the accounting period in the year the service will be provided unless agreed by the donors. The Trustees consider phasing income adjustments lo future periods in light of requests to or by funders where this is needed to phase contracted income in order to maintain service levels. 1.5 Expendlture All expenditure and admini5tralion costs comprise direct expenditure, including direct staff costs attributable lo the activity, together with central support costs which are expended in line with our chanlable objectives. Where central support costs cannot be directly attributed to an activity, they are allocated on a basis using either direct hours percentage, an estimated lime and effort percentage or the percentage of incoming grant funding for the activity to lolal grants. 1.6 Fund accountlng Unrestricted Funds are considered by the Trustees as funds coming into the Charity and held in reserves to provide for the service5 of the Charity. Restricted funds are considered by the Trustees to be funds that are granted to the Charity with certain additional requirements to provide specific charitable activities. Accounting for restricted activities is maintained separately to unrestricted funds, being reported separately lo the commissioning bodies as required under the terms of the grant. Page 20

Herts Young Homeless Group Notes to the financial stat•mants for the year endod 31 March 20241continued) 1. Accountlng pollclo8 Iconllnued) 1.7 Cash and cash equlvalents Cash and cash èquivalenls are cash and short temi highly liquid investments with a short maturty of three months or less from the date of acquisrtion or opening of thè dèposit or similar account. 1.8 Investments 11 is the Charitvs policy to ensure that all funds are held in FCA registered banks and yield interest applicable to low risk cash investments. 1.9 VAT The Charlty Is not registered for VAT. Irrecoverable VAT is included in the costs of the item to which it relates. 1.10 Flxed A88Ot8 Includlng Offlco Fumlture and Equlpment The Charity has a ¢apitalisation policy of £500 of individual assets and £500 for bulk purchases of similar assets where individual assets fall below the threshold. Depreciation is provided at rates calculated lo write each asset down to rts estimated residual value over its expected useful lrfe.. Fixtures and fittings: Office equipment.. 3 years stralghl Ilne basls 3 years straighl line basis 1.11 Intanglble As8Ots The cost of mlgrating the Charity's IT systems to the cloud were Considered a significant investment In the Infrastrudure of the Charty and have been capilalised as an intangible asset. Intanglble assels are stated as Cost less a¢cumulated amortlsatlon. Amortisation is charged so as wrile off the full Cost, less any residual value, over the economic lrfe of the asset al th8 following annual rates: Cloud Migration.. 10 years stralghl Ilne basls 1.12 Pen8lon$ The Charity provides staff w￿h access to one current scheme la historic scheme is also held) to vthich the Charity provide5 funding between 30/0 and 6 %. dependlng on the conlrlbution of the employee. From 1 October 2014 all new employees joined an auto enrolment compliant scheme in their first full month of employment rf they mel the eligibilty conditions. These funds are paid over monthty to the sepiice providers and held in the individual's name. 1.13 Credltors The Charity seeks to pay all creditors within agreed credit terms. 1.14 Leased Assets Rental applicable to operaling leases. where substanlially all benefits and risks of ownership remain with the lessor, are charged to the Statement of Financial Activrties as incurred. 1.15 Govemance Costs Governance costs lindude board expenses and audit fee) incurred are reported to compty wth constitutional or statutory requirements of the Charity. Page 21

Herts Young Homeless Group Notes to the financial statements for the year ended 31 March 2024 (continued) 1. Accountlng pollcles (contlnued) 1.16 Financial Instruments The Charrty onty enters into basic financial instrument transactions that result in the recognition of financial assets such as trade and other debtors and short term investments (notice period not exceeding 3 months) and financial liabilities such as trade and other creditors. Basic financial inslrumenls are initially recognised at transaction value and then subsequently measured at their settlement value. 1.17 Judgements In applying accounting pollcles and key sources of estlmatlon uncertalnty Due lo the nature of the charitable companls activities and financial statements, the Tru5tee5 do not consider there to be any signrficant judgements or source5 Of estimation uncertainty which could influence the reade¢s understanding of the financial slatemenl5. Page 22

Herts Young Homeless Group Notes to the financial stataments for the year ended 31 March 2024 Icontlnued) 2a. Donatlons Income Unrestrlcted Restrlcted Total funds funds lund8 2024 Total funds 2023 Community Donations Corporate Donations Individual Giving Grants and Trusts 105,132 140,990 93,638 68,810 408,570 105,132 140,990 93,638 68,810 408,570 113,341 152,469 79,140 103,185 2b, Charltable actlvltle8 Incofflo Unrestrlcted Restrlcted Totsl fund8 fund$ funds 2024 Total funds 2023 Cllent Grants Homeless Hub Outreach Houslng Support Intensive Outreach Health U16s Mediation Education Future Roots (solar panels) Future Roots 2,800 399,613 348,459 83,706 96,685 109,348 122,764 11,IXIO 67,543 1,241,918 2,800 399.613 348,459 83,708 96,685 109,348 122,764 11,000 67,543 1,241,918 422.559 264,902 108.531 21,839 127,729 93,124 12,929 126,899 1 178S12 2c. Other tradlng acllvltlo8 In¢om• Unrestrlcted Re8trl¢tod Total fund• funds fund• 2024 Total funds 2023 Fundralslng Events 91.332 91,332 91.332 91,332 83,503 83,503 2d. Investment Income Unre8trl¢ted Restrlcted Total fund8 fund• funds 2024 Totsl funds 2023 Bank interest received 18,568 18,568 6,216 29. Other Income Unrestrlcted Re8trf¢ted Total funds fund8 funds 2024 Total funds 2023 Sponsorship other Govemment granls 600 600 3,851 1,000 3.182 2.950 7,132 3,851 600 3,851 4,451 Page 23

Herts Young Homeless Group Notes to the financlal statements for the year ended 31 March 2024 Icontinued) 3. Expenditure Staff osts Dlrect costs Support costs 2024 Total 2023 Total Raising funds 240,558 77,848 51,135 369,541 303,878 Charitsble Actlvltles Homeless Hub Floating Support Intensive Outreach Health Rough Sleeping U16s Mediation Tenancy SLtslainrnent Education Youth Engagement Head Office Future Roots 283,867 212,490 67,261 100,674 10.080 85.971 1.777 2.678 56.889 47.089 10.293 20,133 350,836 345,550 79,331 123,485 376,427 338,655 76,392 99,837 12,549 107,664 1C6,175 5.328 16,205 127,708 165,881 8,121 31,189 205,191 113,576 11,157 83,050 111,14S 1,330,452 40,588 51,358 1,028,294 2,451 42.822 159,228 36,218 8.682 226,698 79,257 102,862 1,414,220 Total expendlturg 1268 852 237 076 277 833 1 783 761 1634 330 Analysls of central 8UPPOrt costs and overheads 2024 2023 Governance Head Office staff Information technology Premises expenses Legal and professional Slalionery, postage, telephone, equipment Sundry costs Depreciation 10,581 751 51,526 65,271 34,451 27,827 69.934 17,492 277 833 13,335 1,573 56,773 67,726 33,603 21,001 52,959 9,156 256 126 The basis of allocation was budgeted direct hours. Governance costs comprise the audit fee and board expenses. Page 24

Herts Young Homeless Group Notes to th• financlal statements for the yoar onded 31 March 2024 (continued) 4. Net expenditure Net expenditu￿ is presented after charging: 2024 2023 Operating leases on land and buildings Auditors, remuneration - audit 48,728 10.000 42,250 12,595 S. Employee costs Analy81s of Staff co8ts, Tru8tse remuneratlon and exponse8 2024 2023 Wages and salaries Social security Costs Pension costs Group Lifè Insurance Policy Other costs 1,087,2(Kl 85,844 $4.256 2,017 39,535 1,268,852 945,878 79,567 44,612 3,758 23,967 1,097.782 Durlng the year one employee eamed remuneration in excess of £60,000 (2023.. 1). No members of staff received termination payments in the year {2023'. £6,356>. hyh operates two contribution pension schemès.. a stakeholder defined contribution scheme and an aulo- enrolment pension scheme. The assets of the schemes are held separatety from those of the Chanty In an independenlly admlnistered funds. The pension cost ¢harg8 represents contributions payable in the year by the Charity to the fund.. total conlributions amounted to £54,256 (2023.. £44,612). In the year, the Trustees received £0 remuneration12023'. £0) and £0 (2023.. £0) reimbursement of expenses. The value of expenses waived by the Trustees is undisclosed as immaterial. Remuneration totalllng £261,454 (2023.. £235,393) was pald to 6 members of key managemenl personnel (2023.. 8). This figure includes slaff changes during the year. Average number of ornployee8 by actlvlty 2024 2023 Raising funds Charitable activities Management and administration 29 27 43 39 The equivalent full-time number of staff is 36 (2022: 33). Page 25

Herts Young Homeless Group Notes to the financial statements for the year ended 31 March 20241continued) 6. Intangible Assets Software Total Cost At 1 April 2023 Disposals At 31 March 2024 7,673 7,673) 7,673 7.673) Amortlsatlon At 1 April 2023 Charge for the year Eliminated on disposal At 31 March 2024 1,918 767 2,685 1,918 767 2.685 Net Book Value Al 31 March 2024 At 31 March 2023 5,755 5,755 7. Tanglble flxed asset8 Flxtures and flttlng$ Offlce Property, Plant equSpment and Equlpment Total Cost Al 1 April 2023 Additions Disposals Al 31 March 2024 14,038 1,803 62,711 41.634 62.711 41.634 76,749 54,437 62,711 68,475 11,000 15,841 11,000 Depreclatlon Al 1 April 2023 Charge for the year Eliminated on disposal At 31 March 2024 5,659 4,862 56,161 10,924 62,459 4,626 61,820 16,336 62,459 15,697 550 10.521 550 Net Book Value At 31 March 2024 5.320 37,008 10,450 52,778 At 31 March 2023 8.379 6,550 14,929 8. Debtors 2024 2023 Trade deblors Other debtors Prepayments Accrued income 40,357 552 15.220 181,429 237,558 76,238 119 20,258 182,417 279,032 Page 26

Herts Young Homeless Group Notas to the flnanclal statements for the year anded 31 March 2024 (continued) 9. Short tenn investments and cash and cash equlvalents 2024 2023 Short temi investments.. Fixèd notice accounts (notice not exceedlng 12 months) 516,246 416,036 Cash and cash equivalents 196,085 312,674 10. Credltor8- amounts falllng due wlthln one year 2024 2023 TTade Credltors Accruals Deferred income Sundry credltors Social security and penslon 5,673 32,307 128,862 28,896 34,142 229,880 8,371 18,410 176,799 4,617 28,520 236,717 Deferred Income Deferred income represanls Income received or involced during the year, In respèct of future charitable actlvlties taking place after 31 March 2024. Balance 1 Aprll 2023 Released Deferred In tho year In the year Balance 31 Ma￿h 2024 Deferred Income 176,799 470,252 422,315 128,862 11. Funds Balance 1 Aprll 2023 Movement In re•oure Balance In¢om• Expendlture Tran•lors 31 March 2024 Unrestrlcted funds Designated funds.. Digital and data fund Servlce continuity fund EDI & environmentsl fund Office refurbishment fund Strategic fund 423,079 485,861 1413,7881 5,719 500,871 26.666 75.OCw) 1,159 30,000 93,832 (8,343) {8,209) 11,159) 18,323 100,000 33,209 30,000 17,694 76,138 Ro8trlcted fund$ HCC Early Intervention Seprfices Local Authoritles Henry Smith Crouchfield Trust Lètchworth Heritage Future Roots grants and donatlons Future Roots solar panels General restrfcted grants 831,778 129,593 67.885 92,939 38,380 1831,7781 1129,5931 {67,885} {92,939) (38,380) 3.150 2,569 117,982 (3,150) (2,569) 67,543 11,000 6,651 (108,981) 1550) (6,018) 1276 124 76,544 10,450 18,905 18,272 141 973 1245 769 105 899 Total funds 791709 1764 839 1 783 761 772 787 Page 27

Herts Young Homeless Group Notes to the financial statements for the year ended 31 March 2024 (continued) 11. Funds (continued) Hertfordshlre County Council (HCCI We are contracted by HCC to provide our Homeless Hub, Outreach Housing Support and Intensive Outreach services. Early Intervention Sep4i¢es We receive funding from a number of sources, including trusts and foundations, to support our work to prevent homelessness, Local Authorltles WÈ recèive funding from the District and Borough Councils in Hertfordshire to support the delivery of our Education service. Henry Smlth We receive grant funding from The Henry Smith Charity lo support our Under-165 Mediation service. CrouchfSeld Trust Funding lo enable Homeless Hub to proactivèty support families followin9 a young person's return home. Lgt¢hworth Garden Clty Hgrltage Foundatlon Funding for our tènancy support work. Future Roots grants and donallons We have received donations to fund the running costs of our accommodation project, Future Roots. including from The Hadley Trust. General re8trlcted grants We received various grants to support our youth engagement work and to support our service users with food vouchers, care packages and with the costs of moving into new accommodation and sustaining their tenancy. 12. Analysls of net assets between fund8 Unre8trlcted Restrlcted Total Flxed Assets 41,778 11,000 52,778 Curront a888ts Debtors Short term investments Cash and cash equivalents 237,558 516,246 101,186 237,558 516,246 196.085 94,899 Current liabilities Falling due within one year 1229,8801 1229.880} Page 28

Herts Young Homeless Group Notes to tha flnancial statements for the year ended 31 March 2024 (contlnued) 13. Flnanclal commltm8nts At 31 Mar¢h 2024 Herts Young Homeless vms committed to making the following payments under leases or contracts.. Leases on land and buildings whlch expire within.. At 31 March 2024 47.700 21.958 At 31 March 2023 47,618 47,458 1 year 2-5 years more than 5 years 69,658 95,074 14. Share capltsl The tharitable Company is limited by guarantee with each of its members liable to contribute £1 in the event of11 being wound up. 15. Pen81on commllments The Charity opeTales a defined contribution pension scheme. The assets of the scheme are held $&parately from those of the Charity in an independentty admlnlstered fund. The pension ￿$t charge represents contributions payable by the Charlty lo the fund and amounted to £54,256 {2023'. £44,812). Contributions totalling £7.637 (2023.. £5,733) were payable to the fund at Balance Sheet date. 16. Related party transactlons During the year the charty received £35,721 (2023: £26,100) from fundraising events run by Echelon Consulting Limited, a company In which M Baxter is a director. During the year the charity paid £7,927 (2023.. £6,881) to Homeless Llnk, a charity In whbch R Watklns is a director. 17. Control The Board of Trustees are deemed to be the controlling paty. 18. Analys18 of changes In ngt debt 1 Aprll 2023 Cash flows Other non- cash changes 31 March 2024 Cash and ¢a$h equlvalents Cash Overdrafts 312,674 (116,589) 196,085 312,674 (116,589) 196,085 Total 312,674 116,589 196,085 Page 29