Herts Young Homeless
HERTS YOUNG HOMELESS GROUP (hyh)
(A Company Limited by Guarantee)
Report and Financial Ststements
Year ended 31 March 2024
Registered Charity No 1069498
Company No. 3525558

Herts Young Homeless Group
Year ended 31 March 2024
Reference and admlnlstrative details
Trustee Board and Board Offlcer8
Chalmian:
Peter Holland
Vlce Chalmian:
Carol Shutkever
Trea8urer.
Tim Willies
Tru8t8e8 and dlrectorn:
Matthew Baxter
Ross Watkins
Jake White
Paul Groves
David Ball
Ruth Barnes
Dlana Kirsch
Resigned 27 S8Pt8mb8r 2023
Sarah Victoria Mllsom Appointed 6 December 2023
Company Se¢f•tary:
Jonny Whitehead
Regl8tered Offl¢e:
1st Floor, Gracemead House, Woods Avenue, Haffield, Herts, AL10 8HX
S•nlor Management Team for 2023124
Chlef Executlve
Jonny Whitehead
Head of Serylce8
Mika Saha
Head of Fundra181ng and Communl¢4tlon8 Carollne Nelll
Operatlon8 Manager
Mrt¢hell Slocker
Flnance Manager
Paul 80ty
Audltorn, Bank•r•, and Legal Advl8or8
Audltor (External):
MO0￿ Klngston Smith LLP, 4 Victoria Square, St Albans, Herts, AL13TF
Bankern:
Natwest Plc, 10 St Pete¢s Street, st Albans, Herts, AL13LY
Addltlonal relallonshlp8 used durlng tho year for banklng and flxod term Investment purposes:
Virgin Money, Jubilee House, Gosforth, Newcastle upon Tyne, NE3 4PL
Close Brothers Ltd, 10 Crown Place. London, EC2A 4FT
Unrted Trust Bank Ltd, 80 Haymarket, London SW1Y 4TE
Shawbrook Bank, Lutea House, The Drive, Great Warley, Brentwood, Essex, CM13 38E
Nationwide Building Society, po Box 3, &11 St. Georges St￿et, Douglas. Isle ofman, IM99 1AS British Isles
Cambridge & Counties Bank Limited, Chamwood Court, 58 New Walk, Leicester, LE16TE
Redwood Bank Ltd. Suite 101 The Nexus Building, Broadway, Lelchworth Garden City, England, SG6 3TA

Herts Young Homeless Group
Year ended 31 March 2024
Contents
Page
Report of the Trustees
Trustees. Responsibilities Slalement
12
Independent Auditor's Report
13
Statement of Financial Activities
17
Balance Sheet
18
Statement of Cash Flows
19
Notes lo the Financial Slalemenls
20

Report of the Trustees
CEO Report
Youth homelessness continued to rise last year in Hertfordshire as it did across the
UK. So, against that worrying backdrop, I'm hugely proud that we did so much to break
the cyde of youth homelessness for so many young people during 2023-24.
We worked with over 13,000 young people, providing them with education, advice and
support. Through our preventative work with youth groups and schools, we were able
to reach more young people than ever before. The quality of our services and
outcomes is just as important. 86% of young people remained in or retumed hom8
after our mediation service and 880h of16-24 year olds had a positive outcome through
our Hub and Outreach services.
The Herts Young Homeless (hyh) team are amazing and l am regularly in awe of the
difference they make to young people's lives. Our biggest challenge in 202>24 was
recruiting and retaining staff in a very competitive jobs market. W8 invested lots of
attention, time and money in making hyh an attractive employer for the best
candidates, including increasing salaries for our frontline staff. That investment worked
and my thanks go to the Board of Trustees for being so forward-thinking on this crucial
issue.
Despite the pressures during the year we aGhieved some fantastic outcomes for young
people, their families and for our services which were aligned behind ourfour strategic
objectives to be more Youth-led, Innovative. Inclusive and Digital. We are on track with
our ambition to reach 40,000 young people between 2023 and 2026.
We are a people organisation and 30 carrying vacancies for much of last year meant
we spent less than expected. As a result, our free reserves remained higher than our
target so we now have a three year plan to bring our res8rv88 within target while
enhancing our long temi sustainability. This includes investing in our hyh team and in
ourfundraising capability. This long term, prudent planning is something that the Board
and Senior Leadership T8am can all be proud of.
I want to thank Peter and all our Trustees for their work last year: l am very lucky to
have such a knowledgeable, supportive and appropriately challenging Board that
never shies away from big decisions. l also want to thank our Leadership Team who
individually and collectively manage and lead our charity with expertise, openness and
big-heartedness. And last but not least I want to recognise and thank the amazing
team of staff and volunteers at hyh. Vmthout them, literally nothing would happen, no
lives would be improved, no young people would be supported, no money would be
raised, no supporters would be recruited and the cycle of youth homelessness would
continue unchecked.
Jonny Whitehead,
Chief Executive Officer
Page I

Chairman's Report
Herts Young Homeless (hyh) turned 25 years old last year and I was delighted to
welcome friends and supporters at our Open Day at the University of Hertfordshire last
summer. This was also the first full year of our new strategy and despite the e>Xernal
pressures, I'm really pleased that we have made good progress towards breaking the
cycle of youth homelessness.
Our most important asset is our people so the Board took the bold step to significantly
invest in our frontline staff in late 2023. By the end of March 24, this decision had
already paid off with a stronger, more stable team in place. We are now pursuing
ambitious plans to grow our income to enable us to support even more young people
this year and in the years ahead.
I wanl lo thank every member of the hyh team. The staff and volunteers have
continued to deliver fantastic services while exemplifying our values.. open. expert and
big-hearted. My fellow trustees, insight, support, good humour and sense of purpose
has been of huge benefit to the charity. We were delighted lo welcome Sarah Milsom
who joined the Board in late 2023.
Peter Holland
Chairman and Trustee
Page 2

Vision, mission & values
Our vision
Every young person has a safe home from which they can grow and thrive.
Our mission
To break the cycle of youth homelessness in Hertfordshire through education,
advice and support for young people and their families.
Our values
Open
We are purposefully inclusive,. we pledge to reach out to young people in our
local communities, their families, and service partners to design solutions
together.
Expert
We run services based on the evidence of what works., we pledge to innovate,
to create new ways to tackle youth homelessness and share what we learn.
Big-hearted
We are all passionate about tuming around young people's lives; we pledge
to put good outcomes for young people at the centre of all we do.
Page 3

Our strategy
Our Strategic Priorities
By 2026, Herts Young Homeless will support more young people and their families
across Hertfordshire to reduce family conflict and prevent homelessness, achieving
more positive outcomes.
To achieve our ambition to connect with 40,000 young people by 2026 we will Be
more...
1. Youth-led
In order to stay relevant, accessible and attractive, we will listen to young
people's experiences and involve them in continuing to develop and improve all
of our services.
2. Innovative
We will constantly evolve and proactively adapt the way we work.
3. Digital
We will invest in technology and digital solutions to improve everything we do.
4. Inclusive
Our people will feel included and valued. We will embed Equality, Diversrty and
Inclusion (EDI) across all areas of our organization.
Overview of our work
Pr•ventionl'_
'y liiterv¢ntion
Indep•)ndent Liviny Suppvrt
F*￿
LinkWofMI
CtyJnselling
and
Youth Enga9ement
Prevention
Crisls Interventlon
Ed￿tilln
hyh￿b
f4n*Lrtw
Page 4

2023124 activities
1. Preventlng youth homelessness through educatlon
Our education programme is primarily funded by Local Authorities and a local family trust
and is designed to prevent youth homelessness. We offer face to face sessions across
Hertfordshire to children of secondary school age on topics of homelessness, leaving home,
independent living, managing conflict, healthy relationships and dealing with anger.
0 12,222 young people educated
0 94% can now recognise how their behaviour may influence an argument
97% know where to access support rf they are ever having problems at home or
made homeless
2. Resolvlng famlly confllct
The biggest single cause of youth homelessness is family breakdown. Our mediators work
with young people aged 10-16 and their parents, carers or guardians to build better
relationships and prevent family breakdown. Our mediation service is funded by The Henry
Smith Charity.
0 81 young people and their famllies received mediation
0 86% of those supported remained in the family home
0 67% reported improved family relationships
3. Crlsls sUPPOrt for 16-17 year olds
The hyh Hub is funded by Hertfordshire County Council (HCC) and acts as a 'front doorf to
homeless prevention services in Hertfordshire, working intensively with 16 & 17 year olds
and their families or carers to put in place realistic and achievable prevention plans. We
provide advice and support, use mediation where appropriate and can arrange short tenn
emergency accommodation via our Crashpad or longer term hostel placements where a
return home is not possible.
< 427 referrals, up by 12% on last year
0 2,594 nights in Crashpad
0 79% returned home or had a planned move-on
Page 5

4. Supporting vulnerable young people
Our Outreach Housing Support Service is funded by Hertfordshire County Council. We
provide housing related support to vulnerable 18-24 year olds, primarily care leavers who
are moving into independenl accommodation or are in accommodation already but require
support to maintain this.
0 109 referrals
337 calls received to the 18+ Advice Line by young people who were homeless or
at risk of homelessness
0 £832,230 saving to the public purse by preventing evictions for young people in
pemianent accommodation
0 83% young people finished their time with us in some form of permanent housing
6. Counselling support for our young people and families
Most young people we work with have mental health problems themselves or in their family.
Many struggle with long waiting lisls for trealment, or receive no help at all. Our counselling
service provides young people and their caregivers with a safe space to explore, change and
grow. 11 supports their menlal wellbeing, helping them to develop positive coping strategies
and providing an opportunity to come to terms with the past, live in the present and create
their future. The service is free and flexible., we meet at times best for our young people and
their parents and al easily accessible venues lo help Ihose most vulnerable engage.
This was the first full year of piloting the service, funded from our reserves. The results have
been so positive that we were able to secure external funding to keep it going into the future.
0 31 referrals supported by our in-house counsellor
0 3 year8, funding secured from St James's pla￿ Charitable Foundation to
maintain the service from 2024125
6. Learning how to live independently
Our Future Roots house in Welwyn Garden City supports young people by providing a
stepping stone from supported accommodation into an independent tenancy. Using a 5-
bedroom house rented from Welwyn Hatfield Borough Council, we provide practical support
to help our housemates achieve financial stability and the necessary level of confidence and
maturity that they need lo live successfully within Ihe private sector. Most housemates stay
at Future Roots for around 18 months when they are usually ready to move on.
O All housemates are engaged in one-to-one support with the Support Worker and
attend weekly house meetings. Support is tailored to the individual.
O All housemates moving-on into their own accommodation receive continued
support from our team to ensure their transition into independent living is smooth.
One housemate represented the charity and collected the trophy at the High
Shefiff Awards.
Page 6

7. Engaglng with young people
The young people we support are at the centre of all we do so we have reinvigorated our
youth engagement programme. We know engaging, consulting and ¢￿desIgnIng our work
with all young people will ensure that we continue to provide the best services for them.
During the last year, led by our Youth Engagement Lead, we have..
< Worked wlth local young people to co-produce our new digital feedback fomi.
O Hosted our first Youth Summit at Hertfordshire University,. learning from young
people how we can improve our digital communication.
O Welcomed fsve work experience students into our office to become part of our
team for the week.
Consulted with our current Future Roots housemates,. to help improve our current
house and infonn our decision about future house developments.
Page 7

Financial Review
The charity recorded a deficit of £18,922 (2023 surplus.. £89,168) against a budgeted loss of
£114,738 Better than budgeted financial performance was driven by an increase in
fundraising activities and cost savings, principally from our staff and our Peabody subconlract
cost budgets. We successfully completed the process of TUPE transferring the Peabody staff
in house lo hyh. We continued to find recruitment difficult, reflecting the continuing challenges
across the sector. To remedy Ihis we made the stralegic decision to increase staff salaries to
attract and retain the right calibre of staff. This has had the desired effect of improving staff
retention and altracling quality staff to our vacant roles. Consequently we anticipate that our
staffing position will be stabilise in 2024-25.
Our Reserves Policy is to target free reserves between three to six months, total costs of
charitable aclivilies, plus closure costs which include staff redundancies in line with standard
practice in the charity sector. We recalculate this every year. We closed the financial with just
over 7 months of free reserves. We closed with free reserves of £500,871, designated funds
of £166,017lwhich includes a service continuity reseNe of £100,000) and restricted funds of
£105,899, which includes £76,544 on the Future Roots project.
We have continued with our new strategic plan for 2022-26 and to evolve our areas for
investment in the forthcoming years. It is our intention to bring our free reserves back
towards the mid-point of our reserves threshold in the 2024-25 financial year.
Investment Powers & Policy
Funds are held in FCA registered UK banks covered by government guarantees. The charity
continues to adopt a conservative investment policy that seeks to balance capital preservation
and achieving an appropriate return.
Risk Management
The Trustees follow a risk management strategy which comprises..
Consideration of any heightened or new risks to the organisalion al each Board
meeting
Determining and reviewing the risk appetite of the organisalion
The establishment of polices, syslems and procedures to mitigate Ihose risks
identified
The implementation of procedures designed to minimise or manage any potenlial
impact on the charity should those risks materialise.
The maintenance of a risk register and an annual Board review of the principal risks
and uncertainties that the charily faces
Appointment of a Lead Trustee on risk.
We continue to use our risk register, which provides greater clarity about the risks and the
mitigaling controls and, where further action is required, Ihe deadlines and responsibilities.
Those actions are reviewed by the Senior Leadership Team, and Board sub committees.
Page 8

We currently identify the following risk areas as being most significant to our charity..
rlsk areas
Unable to attract, and recruit
staff with the right skills,
experience and attributes.
Failure to retain staff given the
increasing levels of trauma
amongst the young people we
work with.
Mltl atlons In
lace
Updated recruitment processes in place covering all
stages.
Annual salary review process to ensure competitive
salaries.
Pxkage of support available for staff including
Employee Assistance Programme, clinical
supeNision and time off for counselling if
ro
riatelrelevant.
Safeguarding statement of intent and policies
including recruitment and sharing information.
Nominated safeguarding representatives.
All staff have updated training annually.
Lead Trustee appointed and annual review
conducted.
Non compliance with
safeguarding law and
regulation.
Cyber fraud resulting in loss of
service, financial loss or
reputstional damage.
IT and security access policy in place.
Cyber Essentials certificate compliance maintained
and liability insurance policy in place.
Regular communications wilh staff about cyber
security risks and mitigations.
Web and vulnerabilit
assessments undertaken.
Monitor proposed legal and regulatory changes.
Income diversification.
Ongoing monitoring of local government financial
situation across councils.
Budget setting process includes suitably
conservative income assumptions re local authority
fundin
IT managed services provider in place with strong
SL4s and 2417 system monitoring.
GDPR policy in place and training provided.
Employee induction includes ITI security access and
GDPR training.
Insurance cover in place.
Change in local or national
Government policy andlor level
of funding.
Inadequale I nformation
Technology systems or
inadequale skilled slaff
resource, failing to meet day to
day operational needs.
Page 9

Structure
Herts Young Homeless is a registered charity and a company limited by guarantee, with its
constitution set out in its Articles of Association.
Senior Leadership Team
A Chief Executive is appoinled by the Truslees to manage the day-to-day operations of the
charity, The Trustees oversee the pay, pension and benefits ofthe Chief Executive and Senior
Leadership Team. Their remuneration is reviewed annually. All salaries are benchmarked
against similar size charities.
The Board
The Board of Trustees comprises up to 12 members who are responsible for ensuring the
charity is being well managed and operating within agreed policies, the law and ils budget.
The Board meets 5 times a year and delegates authority to sub-committees which meet more
frequently to focus on the malters within their remit.
Board of Trustees
Senior
LeadershipTeam
Our teams
Our services
Chief Executive
Officer
Ad¥Ace &
inlorrnalion
G¢vernan¢e
Comrniltee
SeThices
MedialDn
Head of Services
Outreach
Finance
Committee
ead of
Fundraising &
Communicaiions
lJob Share)
HR. IT, Finance
Education
Head of
Fundraising &
Communications
(Job Sharol
Coun8eiiing
Fundraising
Working Group
Fundraising &
Comrnunications
Youth en9agemenl
Financè Managèr
Trustees
Trustees are appointed by the Board for an initial 3 year term, which can then be extended by
the Board for further 3 year periods.
Following a skills analysis of the Board, if gaps are identified, we seek appropriately skilled
Trustees following our documented Trustee recruitment process. All new Trustees undergo
an extensive induction program to ensure they understand their legal obligations, the Charity
Commission guidance on public benefit and govemance, the content of the company's Articles
ofAssociation, our committees and decision-making processes, our strategy and services and
our recent financial performance.
Trustees are encouraged to attend appropriate internal and external training where these will
facilitate the undertaking of their role.
Page 10

Related party relationshlps
None of our Trustees receive remuneration or other benefit for their work with the Charrty.
Trustees are required lo disclose all relevant interests and withdraw from decisions where a
conflict in interest arises. Any transactions where trustees had a relationship with a related
third party are disclosed in the notes to the accounts.
Publlc beneflt statement
The Trustees confirm that they have complied with the duty in the Charities Act 2011 to have
due regard to the Charity Commission's general guidance on public benefit. hyh's objective is
entirely focused on public benefrt through the provision of support services, with the aim to
reduce homelessness and make a lasting improvement to the quality of life for our service
users.
Page 11

Trustses, responsibilities in relation to the financial statements
The Trustee Board is responsible for preparing the annual report and financial statements in
accordance with applicable law and United Kingdom Accounting Standards.
Company law requires the charity Trustees to prepare financial statements for each year which
give a true and fair view of the state of affairs of Ihe charity and ofthe incoming resources and
application of resources. including the income and expenditure of the charity for that period.
I n preparing the financial statements, the Trustees are required to..
Select suitable accounting policies and then apply them consistently.,
Observe the melhods and principles in the Charities SORP.,
Make iudgemenls and estimates that are reasonable and prudent-,
State whether applicable UK accounting standards have been followed, subject to any
material departures disclosed and explained in the financial statements.,
Prepare the financial statements on the going concem basis unless it is inappropriate
to presume that the charity will continue in business
The Trustees are responsible for keeping proper accounting records that disclose with
reasonable accuracy at any time the financial position of the charity and to enable them to
ensure that the financial statements comply with the Companies Act 2006. They are also
responsible for safeguarding the assets of the charity and hence taking reasonable steps for
the prevention and detection of fraud and other irregularities.
The Trustees are responsible for the maintenance and integrity of the corporate and financial
information included on the Charitable Company's website. Legislation in the United Kingdom
governing Ihe preparalion and dissemination of financial statements may differ from legislation
in other jurisdictions.
Statement as to dlsclosure to our audltor
In so far as the Trustees are aware at the time of approving our Trustees, annual report=
There is no relevanl audit information, being information needed by the auditor in
connection with preparing th8 report, of which the charity's auditor is unaware,. and
The Trustees have taken all steps that they ought to have taken as Trustees in order
to make themselves aware of any relevanl audit infomalion and to establish that the
auditor is aware of that information.
Auditor
Moore KJ'ngston Smith were appointed as auditor in the year.
The report of the Trustee Board was approved by the Trustees on 2nd October 2024 and
signed on their behalf by..
Peter Holland
Chairman and Trustee
Page 12

Herts Young Homeless Group
Year ended 31 March 2024
Independent auditor's report to the mamber8 of Harts Young Homeless Group
Oplnlon
We have audited the financial statements of Herts Young Homeless ('the companjl) for the year ended 31
March 2024 which comprise the Statement of Financial Activities, the Balance Sheet, the Slalemenl of Cash
Flows and notes to the financial statements, including a summary of significant accounting policies. The
financial reporting framework Ihal has been applied in their preparation is applicable law and United
lQngdom Accounting Standards, including FRS 102 'The Financial Reporting Standard Applicable in the UK
and Republic of Ireland. (United Kingdom Generally Accepted Accounting PractiC8).
In our opinion the financial slatemenls..
' gNe a true and fair view of the state of the charitable companys affairs as al 31 March 2024 and of its
incoming resources and application of resourGes, inGluding its In￿Me and expenditure, for the year then
ended.,
have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practlce"
and
have been preparèd In accordance with the requirements of the Companies Act 2006.
8a$18 for oplnlon
We conducted our audll in accordance wlth Inlematlonal Standards on Audlling (UK} (ISAs{UK)) and
applicable law. Our responsibilities under those standards are further described in the Auditorfs
ResponsIbil￿leS for the audit of the financial statements section of our report. We are independent of the
charitable company In accordance with the ethical requirements that are relevant to our audit of the financial
statement8 In the UK, including the FRC'S Ethical Standard, and we have fulfilled our other ethical
responsibilities In accordance with these requirements. We believe that th8 audlt evidence we have obtained
Is sufficlenl and appropriate to provide a basis for our oplnlon.
Conclu8lon• relatlng to golng concom
In auditing the financial slatement8, We have concluded that the tru8teo8' u88 of the gong concem basi8 of
accounting in the preparation of the flnanclal statements is appropriate.
Based on the Wofk we have performed, we have not Identified any materi81 uncertainties relating to events
or conditions Ihal, individually or collectivety, may cast significant doubt on the charitable companvs ability to
continue as a going concern for a period of at least trNefve months from when the financial statements are
authorised for issue.
Our responslbllitles and the responsibilities of the trustees with respect lo going ¢oncem are descrlbed In the
levant sertions of thls report.
Other Inforniatlon
The other Information comprises the informalion included in the annual report. other than Ihe flnanclal
Statements and our auditor's report thereon. The Irustees are ￿SpOnsible for the Other Infornation. Our
opinion on the financial statements does not cover the other information and. except to the extent otherNis8
8xplidtty stated in our report, we do not express any fom of assurance concluslon thereon.
Our responsibilty is to read the other information and, in doing so, consider whether the other information is
materially inconsistent with the financial statements or our knowledge obtained in the audit or olhemlse
appears to be materially misstated. If we idenlrfy suth material inconsistencies or apparent material
misstatements, we are required to determine vthether there is a material misstatement in the financial
statements or a material misstatement of the olher infomiation. If, based on the work we have performed,
we conclude that there is a malerial misstatement of this other infomation, we are required to report that
fact.
We have nothing to report in this regard.
Page 13

Herts Young Homeless Group
Year ended 31 March 2024
Independent auditor's report to the members of Herts Young Homeless Group
Opinions on other matters prescribed by the Companies Act 2006
In our opinion, based on the work undertaken in Ihe course of the audit..
the information given in the trustees, annual report for the financial year for which the financial statements
are prepared is consistent with the financial statements,. and
the trustees, annual report have been prepared in accordance with applicable legal requirements.
Matters on which we are requlred to report by exceptlon
In the light of the knowledge and understanding of the company and ils environment obtained in the course
of the audit, we have not identif18d matènal misslatemenls in the tTUStees' annual report.
We have nothing lo report in respect of the following matters where the Companies Act 2006 requires us 10
report to you if, in OUT opinion..
adequate accounting records have not been kept, or returns adequate for our audit have not been received
from branches not visited by us., or
Ihe financial slalemenls are not in agreement with the accounting records and returns., or
certain disclosures of Irustaes. remuneration specified by law are not made- or
we have not received all the information and explanations wè require for our audit.. or
the trustees were not entitled to prepare the financial statements in accordance with the small companies
regime and lake advantage of the small companies exemption in preparing the Trustees, Annual Report.
Re8ponslbSlltles of trustees
As explained more fully in the trustees, responsibilities statement set oul on page 11. the trustees (who are
also the directors of the Charitable company for the purposes of company lawl are responsible for the
preparation of the financial statements and for being satisfied that they give a true and fair view, and for
such internal control as the trustees determine is necessary to enable the preparation of financial statements
that are free from material misslatemenl, whether due lo fraud or error.
In preparing the financial slatemenls, the trustees are responsible for assèssing the charitable company'5
ability to continue as a going concern, disclosing. as applicable, mallers related to going concern and using
the going concern basis of accounting unless the trustees either intend lo liquidate the charilable company
or lo cease operations, or have no ￿aliStiC alternative bul to do so.
AudltoV• rg•pon8lbllltlg• for the •udlt of the flnanclal statements
Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are
free from material misstatement, whether due to fraud or error. and to issue an audito¢s report that includes
our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit
conducted in accordance with ISAS (UK) will always delecl a material misstalement when rt exists.
Misslatemenls can arise from fraud or error and are considered material if, individually or in aggregate. they
could reasonably be expected to influence the economic decisions of users taken on Ihe basis of these
financial statements.
As part of an audit in accordance with ISAS {UKI we exercise professional judgement and maintain
professional scepticism throughout the audit. We also..
Identify and assess the risks of material misslalement of the financial statements, whelher due to fraud or
error, design and perform audrt procedures responsive to those risks, and obtain audrt evidence that is
sufficient and appropriate to provide a basis for our opinion. The risk of not detecting a material
misstalemenl resulting from fraud is higher Ihan for one resulling from error, as fraud may invO￿e collusion,
forgery, intentional omissions, misrepresentations. or the override of internal control.
Page 14

Herts Young Homeless Group
Year ended 31 March 2024
Independent audltor's report to the members of Harts Young Homoless Group
Obtain an understsnding of Internal control relevant lo the audit in order to design audll procedures that
are appropriate in the circumstances, but not for the purposes of expressing an opinion on the
8ffediveness of the charitsble companys internal control.
Evaluale the approprlateness of accounting policies used and the reasonableness of accountin9
estimates and relatèd disclosures made by the trustees.
Condude on the appfopriateness of the trustees, use of the going con¢ern basis of accounting and,
based on the audit evidence obtained, whether a material uncertainty èxists related to events or
conditions that may cast significant doubt on the charitable companls ability to continue as a going
concern. If we ¢onclude that a material uncertainty exists. we are required to draw attention in our
audllorfs report to the related disclosures in the financial ststements or. if such disdosures are
inadequate, to modify our opinion. Our conclusions are based on the audit evidence oblained up to the
date of our auditols report. However, future events or conditions may cause the charitable company to
cease to conlinue as a going concem.
Evaluate the overall presentation, structure and content of the financial statements, including the
disclosures. and whether the financial slalemènts represent the undedying transactions and events in a
manner that achieves fair presentation.
We communicate with those charged with govemance regarding, among other mattèrs, the planned scope
and timing of the audit and signfficanl audit findings, including any slgnifi¢anl deficiencies in intemal control
Ihal we identify durlng our audil.
Explanatlon as to what extent th• audlt was con8ldernd capable of detectlng Irrogul•rltle•,
Includlng fraud
Irregularities, including fraud, are Instances of non-compliance with laws and regulations. We design
procedures in line with our ￿spOnsIbIlItIes, outlined above, lo detect material misstatements In respect of
Irregularities, including fraud. The extent to which our procedures are capable of detecting Ir￿g￿lantleS,
Including fraud is detailed below.
The objectives of our audlt In respect of fraud, are,. to identify and assess the rlsks of material misslatement
of the financial statements due lo fraud,. to obtain sufficient appropriate audit evidence regarding the
assessed risks of material misstatement due to fraud. through designing and implementing appropriate
responses to those assessed risks., and to respond appropriatety to Instances of fraud or suspected fraud
identifièd during the audit. However, the primary responsiblllty for the prevention and detection of fraud
rests with both management and those charged with govemance of the charitable company.
Our approach was as follows..
We obtained an understanding of the legal and Tegulatory requirements applicable to the charitable
company and considered that the mosl significant are the Companies Act 2006, the Charities Act 2011,
the Charity SORP, and UK financial reporting standards as issued by the Financial Reporting Council.
We obtained an understanding of how the charitable company complies vnth these ￿quI￿rnents by
discussions with management and those charged with governance.
We assessed the risk of material misstalement of the financial statements, including the risk of material
misstatement due to fraud and how it might occur. by holding discussions with management and those
charged with govemance.
Page 15

Herts Young Homeless Group
Year ended 31 March 2024
Independent audltor's report to the members of Herts Young Homeless Group
We inquired of management and those charged with govemance as to any known instances of non-
compliance or suspected non-compliance wrth laws and regulations.
Based on this understanding, we designed specific appropriate audit procedures lo identify instances of
non-compliance with laws and regulations, This included making enquiries of management and those
charged with governance and obtaining additional corroborative evidence as required.
There are inherent limitations in the audit procedures described above. We are less likely lo become aware
of instances of non-compliance with laws and regulations that are not closely related to events and
transactions reflected in the financial slatemenls. Also, the risk of not detecting a material misstatemenl due
to fraud is higher than the risk of not detecting one resulting from error, as fraud may involve deliberate
concealment by, for example, forgery or intentional misrepresentations, or through collusion.
Us8 of our report
This report is made solely to the charitable company's members, as a body, in accordance with Chapter 3 of
Part 16 of Ihe Companies Act 2006. Our audit work has been undertaken so that we might state to the
companls members those matters we are required to stste to them in an auditor's report and for no other
purpose To the fullest extent permitted by law, we do not accept or assume responsibility to any party other
than the charitable company and charitable company's members as a body, for our audit work, for this
report, or for the opinions we have formed.
Silvia Vitiello (Sonior Statutory Auditor)
for and on behalf of Moore Kingston Smith LLP
4 Victoria Square
St Albans
AL13TF
9 October 2024
Dale
Page 16

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Vi fc* tr-
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Herts Young Homeless Group
Balance Sheet at 31 March 2024
Registered Charity No. 1069498
Company No. 3525558
31 March 2024
31 March 2023
Notes
FSxed assets:
Intangible assets
Tangible assets
5.755
14.929
20,684
52,778
52,778
Current assets:
Debtors
Short term investments
Cash and cash equivalents
Total current assets
237,5S8
516,246
196,085
949,889
279.032
416.036
312.874
1,007,742
Llabllltle8:
Creditors.. Amounts falling
due within one year
10
229.880
236,717
Net current assets
720,009
771,025
Net assets
772,787
791,709
The funds of the Charlty:
Unrestricted funds - general
Reslricled funds
666,888
105,899
649,736
141.973
Total Charlty funds
772,787
791,709
These financial statements have been prepared with the special provision of part 15 of Ihe Companies Act
2006 relating lo small enlilies.
The accounts w
reap
.O.J-..-.l.o....>o.&l
roved and aulhorised for issue by the Board of Trustees
.and signed on their behalf by..
on..
Holland
an and Trustee
Ch
yVlllSes
Treasurer and Trustee
The notes of pages 20 to 29 form part of these financial statements.
Page 18

Herts Young Homeless Group
Statement of Cash Flows for the year ended 31 March 2024
2024
2023
Cash flows from opernllng actlvltle8:
Net deficivlncome for the year as per the
Statement of Financial Activities
(18,922)
89,168
Adjustments for..
Amortisation
Depreciats'on
Profit on disposal of tangible fixed assets
Profrt on disposal of intanglble fixed assets
Interest from investmenls
{IncreasellDecrease in short term Investments
Decreasel{Increase) in debtors
{Decrease) in creditors
767
16,336
252
4,988
(18.568)
(100,210)
41,474
6,837
767
13,740
(6,216)
169,006
(210,3541
57,114
Net ca8h u8ed In operallng actlvltle•
180,720)
(1,0031
Cash flows (u¥ed InVgon•rated from Inve8tlng actlvltles:
Purchase of tangible fixed assets
Interest from investments
154,4371
18,588
11,144)
6,216
Net cash genoratedl(u•ed In) Invè•tlng actlvltle8
35,869
5,072
Change In Cash and cash equlvalents In the year
(116,589)
4,069
Cash and cash equivalents at the beginning of the year
312,674
308,605
Cash and cash equlvalents at the end of the year
196.085
312,674
Page 19

Herts Young Homeless Group
Notes to the financial statements for tha year ended 31 March 2024
1. Accountlng policies
1.1 General infonnation
hyh is a Company limited by guarantee, incorporated in England and Wales. The address of its re9iStered
office and principal place of business is disclosed in the Company information.
The pnncipal activities are lo provide a free counly-wide se￿ICe dealing with the problems of housing and
homelessness by supplying specialist services for vulnerable, young people in Hertfordshire as well as
services for adults who have mental health and housing issues.
The financial statements are presented in Sterling and this is the functional currency of the Charity.
1.2 Basls of preparatlon
The financial stalemenls have been prepared on a historical cost convention and in accordance with the
Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) The company is a
public benefit entity for the purposes of FRS 102 and a registered charity established as a company limited by
guarantee and therefore has also prepared ils financial statemen15 in accordance with the Charities SORP
FRS 102 {second edition - October 20191 Accounting and Reporting by Charities.. Statement of
Recommended Practice applicable to charities preparing their accounts in accordance with the Financial
Reporting Slandard applicable in the UK and Republic of Ireland and the Companies Act 2006 and Charities
Act2011.
1.3 Golng concern
The financial slalemenls are prepared on a going concern basis. The Trustees have assessed whether the
use of the going Goncern basis is appropriate and have considered possible events or conditions that might
cast Sl9nificanl doubl on the ability of the charity to continue as a going concem. The Trustees have made
this assessment for a period of at least one year from the dale of approval of the financial statements. In
particular the Trustees have considered the charity's forecasts and Projections and have taken account of
pressures on fundraising events and other funding.
1.4 Income
Grants, Project Funding, and large Single Donation5 have been treated as income in the year they have been
earned or deferred lo the accounting period in the year the service will be provided unless agreed by the
donors. The Trustees consider phasing income adjustments lo future periods in light of requests to or by
funders where this is needed to phase contracted income in order to maintain service levels.
1.5 Expendlture
All expenditure and admini5tralion costs comprise direct expenditure, including direct staff costs attributable
lo the activity, together with central support costs which are expended in line with our chanlable objectives.
Where central support costs cannot be directly attributed to an activity, they are allocated on a basis using
either direct hours percentage, an estimated lime and effort percentage or the percentage of incoming grant
funding for the activity to lolal grants.
1.6 Fund accountlng
Unrestricted Funds are considered by the Trustees as funds coming into the Charity and held in reserves to
provide for the service5 of the Charity. Restricted funds are considered by the Trustees to be funds that are
granted to the Charity with certain additional requirements to provide specific charitable activities. Accounting
for restricted activities is maintained separately to unrestricted funds, being reported separately lo the
commissioning bodies as required under the terms of the grant.
Page 20

Herts Young Homeless Group
Notes to the financial stat•mants for the year endod 31 March 20241continued)
1. Accountlng pollclo8 Iconllnued)
1.7 Cash and cash equlvalents
Cash and cash èquivalenls are cash and short temi highly liquid investments with a short maturty of three
months or less from the date of acquisrtion or opening of thè dèposit or similar account.
1.8 Investments
11 is the Charitvs policy to ensure that all funds are held in FCA registered banks and yield interest
applicable to low risk cash investments.
1.9 VAT
The Charlty Is not registered for VAT. Irrecoverable VAT is included in the costs of the item to which it
relates.
1.10 Flxed A88Ot8 Includlng Offlco Fumlture and Equlpment
The Charity has a ¢apitalisation policy of £500 of individual assets and £500 for bulk purchases of similar
assets where individual assets fall below the threshold.
Depreciation is provided at rates calculated lo write each asset down to rts estimated residual value over its
expected useful lrfe..
Fixtures and fittings:
Office equipment..
3 years stralghl Ilne basls
3 years straighl line basis
1.11 Intanglble As8Ots
The cost of mlgrating the Charity's IT systems to the cloud were Considered a significant investment In the
Infrastrudure of the Charty and have been capilalised as an intangible asset.
Intanglble assels are stated as Cost less a¢cumulated amortlsatlon.
Amortisation is charged so as wrile off the full Cost, less any residual value, over the economic lrfe of the
asset al th8 following annual rates:
Cloud Migration..
10 years stralghl Ilne basls
1.12 Pen8lon$
The Charity provides staff w￿h access to one current scheme la historic scheme is also held) to vthich the
Charity provide5 funding between 30/0 and 6 %. dependlng on the conlrlbution of the employee. From 1
October 2014 all new employees joined an auto enrolment compliant scheme in their first full month of
employment rf they mel the eligibilty conditions. These funds are paid over monthty to the sepiice providers
and held in the individual's name.
1.13 Credltors
The Charity seeks to pay all creditors within agreed credit terms.
1.14 Leased Assets
Rental applicable to operaling leases. where substanlially all benefits and risks of ownership remain with the
lessor, are charged to the Statement of Financial Activrties as incurred.
1.15 Govemance Costs
Governance costs lindude board expenses and audit fee) incurred are reported to compty wth
constitutional or statutory requirements of the Charity.
Page 21

Herts Young Homeless Group
Notes to the financial statements for the year ended 31 March 2024 (continued)
1. Accountlng pollcles (contlnued)
1.16 Financial Instruments
The Charrty onty enters into basic financial instrument transactions that result in the recognition of financial
assets such as trade and other debtors and short term investments (notice period not exceeding 3 months)
and financial liabilities such as trade and other creditors. Basic financial inslrumenls are initially recognised at
transaction value and then subsequently measured at their settlement value.
1.17 Judgements In applying accounting pollcles and key sources of estlmatlon uncertalnty
Due lo the nature of the charitable companls activities and financial statements, the Tru5tee5 do not
consider there to be any signrficant judgements or source5 Of estimation uncertainty which could influence
the reade¢s understanding of the financial slatemenl5.
Page 22

Herts Young Homeless Group
Notes to the financial stataments for the year ended 31 March 2024 Icontlnued)
2a. Donatlons Income
Unrestrlcted Restrlcted Total funds
funds
lund8
2024
Total funds
2023
Community Donations
Corporate Donations
Individual Giving
Grants and Trusts
105,132
140,990
93,638
68,810
408,570
105,132
140,990
93,638
68,810
408,570
113,341
152,469
79,140
103,185
2b, Charltable actlvltle8 Incofflo
Unrestrlcted Restrlcted Totsl fund8
fund$
funds
2024
Total funds
2023
Cllent Grants
Homeless Hub
Outreach Houslng Support
Intensive Outreach
Health
U16s Mediation
Education
Future Roots (solar panels)
Future Roots
2,800
399,613
348,459
83,706
96,685
109,348
122,764
11,IXIO
67,543
1,241,918
2,800
399.613
348,459
83,708
96,685
109,348
122,764
11,000
67,543
1,241,918
422.559
264,902
108.531
21,839
127,729
93,124
12,929
126,899
1 178S12
2c. Other tradlng acllvltlo8 In¢om•
Unrestrlcted Re8trl¢tod Total fund•
funds
fund•
2024
Total funds
2023
Fundralslng Events
91.332
91,332
91.332
91,332
83,503
83,503
2d. Investment Income
Unre8trl¢ted Restrlcted Total fund8
fund•
funds
2024
Totsl funds
2023
Bank interest received
18,568
18,568
6,216
29. Other Income
Unrestrlcted Re8trf¢ted Total funds
fund8
funds
2024
Total funds
2023
Sponsorship
other
Govemment granls
600
600
3,851
1,000
3.182
2.950
7,132
3,851
600
3,851
4,451
Page 23

Herts Young Homeless Group
Notes to the financlal statements for the year ended 31 March 2024 Icontinued)
3. Expenditure
Staff
osts
Dlrect
costs
Support
costs
2024
Total
2023
Total
Raising funds
240,558
77,848
51,135
369,541
303,878
Charitsble Actlvltles
Homeless Hub
Floating Support
Intensive Outreach
Health
Rough Sleeping
U16s Mediation
Tenancy SLtslainrnent
Education
Youth Engagement
Head Office
Future Roots
283,867
212,490
67,261
100,674
10.080
85.971
1.777
2.678
56.889
47.089
10.293
20,133
350,836
345,550
79,331
123,485
376,427
338,655
76,392
99,837
12,549
107,664
1C6,175
5.328
16,205
127,708
165,881
8,121
31,189
205,191
113,576
11,157
83,050
111,14S
1,330,452
40,588
51,358
1,028,294
2,451
42.822
159,228
36,218
8.682
226,698
79,257
102,862
1,414,220
Total expendlturg
1268 852
237 076
277 833
1 783 761
1634 330
Analysls of central 8UPPOrt costs and overheads
2024
2023
Governance
Head Office staff
Information technology
Premises expenses
Legal and professional
Slalionery, postage, telephone, equipment
Sundry costs
Depreciation
10,581
751
51,526
65,271
34,451
27,827
69.934
17,492
277 833
13,335
1,573
56,773
67,726
33,603
21,001
52,959
9,156
256 126
The basis of allocation was budgeted direct hours.
Governance costs comprise the audit fee and board expenses.
Page 24

Herts Young Homeless Group
Notes to th• financlal statements for the yoar onded 31 March 2024 (continued)
4. Net expenditure
Net expenditu￿ is presented after charging:
2024
2023
Operating leases on land and buildings
Auditors, remuneration - audit
48,728
10.000
42,250
12,595
S. Employee costs
Analy81s of Staff co8ts, Tru8tse remuneratlon and exponse8
2024
2023
Wages and salaries
Social security Costs
Pension costs
Group Lifè Insurance Policy
Other costs
1,087,2(Kl
85,844
$4.256
2,017
39,535
1,268,852
945,878
79,567
44,612
3,758
23,967
1,097.782
Durlng the year one employee eamed remuneration in excess of £60,000 (2023.. 1).
No members of staff received termination payments in the year {2023'. £6,356>.
hyh operates two contribution pension schemès.. a stakeholder defined contribution scheme and an aulo-
enrolment pension scheme. The assets of the schemes are held separatety from those of the Chanty In an
independenlly admlnistered funds. The pension cost ¢harg8 represents contributions payable in the year by
the Charity to the fund.. total conlributions amounted to £54,256 (2023.. £44,612).
In the year, the Trustees received £0 remuneration12023'. £0) and £0 (2023.. £0) reimbursement of
expenses. The value of expenses waived by the Trustees is undisclosed as immaterial.
Remuneration totalllng £261,454 (2023.. £235,393) was pald to 6 members of key managemenl personnel
(2023.. 8). This figure includes slaff changes during the year.
Average number of ornployee8 by actlvlty
2024
2023
Raising funds
Charitable activities
Management and administration
29
27
43
39
The equivalent full-time number of staff is 36 (2022: 33).
Page 25

Herts Young Homeless Group
Notes to the financial statements for the year ended 31 March 20241continued)
6. Intangible Assets
Software
Total
Cost
At 1 April 2023
Disposals
At 31 March 2024
7,673
7,673)
7,673
7.673)
Amortlsatlon
At 1 April 2023
Charge for the year
Eliminated on disposal
At 31 March 2024
1,918
767
2,685
1,918
767
2.685
Net Book Value
Al 31 March 2024
At 31 March 2023
5,755
5,755
7. Tanglble flxed asset8
Flxtures
and flttlng$
Offlce
Property, Plant
equSpment and Equlpment
Total
Cost
Al 1 April 2023
Additions
Disposals
Al 31 March 2024
14,038
1,803
62,711
41.634
62.711
41.634
76,749
54,437
62,711
68,475
11,000
15,841
11,000
Depreclatlon
Al 1 April 2023
Charge for the year
Eliminated on disposal
At 31 March 2024
5,659
4,862
56,161
10,924
62,459
4,626
61,820
16,336
62,459
15,697
550
10.521
550
Net Book Value
At 31 March 2024
5.320
37,008
10,450
52,778
At 31 March 2023
8.379
6,550
14,929
8. Debtors
2024
2023
Trade deblors
Other debtors
Prepayments
Accrued income
40,357
552
15.220
181,429
237,558
76,238
119
20,258
182,417
279,032
Page 26

Herts Young Homeless Group
Notas to the flnanclal statements for the year anded 31 March 2024 (continued)
9. Short tenn investments and cash and cash equlvalents
2024
2023
Short temi investments..
Fixèd notice accounts (notice not exceedlng 12 months)
516,246
416,036
Cash and cash equivalents
196,085
312,674
10. Credltor8- amounts falllng due wlthln one year
2024
2023
TTade Credltors
Accruals
Deferred income
Sundry credltors
Social security and penslon
5,673
32,307
128,862
28,896
34,142
229,880
8,371
18,410
176,799
4,617
28,520
236,717
Deferred Income
Deferred income represanls Income received or involced during the year, In respèct of future charitable
actlvlties taking place after 31 March 2024.
Balance
1 Aprll
2023
Released Deferred
In tho year In the year
Balance
31 Ma￿h
2024
Deferred Income
176,799
470,252
422,315
128,862
11. Funds
Balance
1 Aprll 2023
Movement In re•oure
Balance
In¢om• Expendlture Tran•lors 31 March 2024
Unrestrlcted funds
Designated funds..
Digital and data fund
Servlce continuity fund
EDI & environmentsl fund
Office refurbishment fund
Strategic fund
423,079
485,861
1413,7881
5,719
500,871
26.666
75.OCw)
1,159
30,000
93,832
(8,343)
{8,209)
11,159)
18,323
100,000
33,209
30,000
17,694
76,138
Ro8trlcted fund$
HCC
Early Intervention Seprfices
Local Authoritles
Henry Smith
Crouchfield Trust
Lètchworth Heritage
Future Roots grants and donatlons
Future Roots solar panels
General restrfcted grants
831,778
129,593
67.885
92,939
38,380
1831,7781
1129,5931
{67,885}
{92,939)
(38,380)
3.150
2,569
117,982
(3,150)
(2,569)
67,543
11,000
6,651
(108,981)
1550)
(6,018)
1276 124
76,544
10,450
18,905
18,272
141 973 1245 769
105 899
Total funds
791709 1764 839
1 783 761
772 787
Page 27

Herts Young Homeless Group
Notes to the financial statements for the year ended 31 March 2024 (continued)
11. Funds (continued)
Hertfordshlre County Council (HCCI
We are contracted by HCC to provide our Homeless Hub, Outreach Housing Support and Intensive
Outreach services.
Early Intervention Sep4i¢es
We receive funding from a number of sources, including trusts and foundations, to support our work to
prevent homelessness,
Local Authorltles
WÈ recèive funding from the District and Borough Councils in Hertfordshire to support the delivery of our
Education service.
Henry Smlth
We receive grant funding from The Henry Smith Charity lo support our Under-165 Mediation service.
CrouchfSeld Trust
Funding lo enable Homeless Hub to proactivèty support families followin9 a young person's return home.
Lgt¢hworth Garden Clty Hgrltage Foundatlon
Funding for our tènancy support work.
Future Roots grants and donallons
We have received donations to fund the running costs of our accommodation project, Future Roots.
including from The Hadley Trust.
General re8trlcted grants
We received various grants to support our youth engagement work and to support our service users with
food vouchers, care packages and with the costs of moving into new accommodation and sustaining their
tenancy.
12. Analysls of net assets between fund8
Unre8trlcted
Restrlcted
Total
Flxed Assets
41,778
11,000
52,778
Curront a888ts
Debtors
Short term investments
Cash and cash equivalents
237,558
516,246
101,186
237,558
516,246
196.085
94,899
Current liabilities
Falling due within one year
1229,8801
1229.880}
Page 28

Herts Young Homeless Group
Notes to tha flnancial statements for the year ended 31 March 2024 (contlnued)
13. Flnanclal commltm8nts
At 31 Mar¢h 2024 Herts Young Homeless vms committed to making the following payments under
leases or contracts..
Leases on land and buildings whlch expire within..
At 31 March
2024
47.700
21.958
At 31 March
2023
47,618
47,458
1 year
2-5 years
more than 5 years
69,658
95,074
14. Share capltsl
The tharitable Company is limited by guarantee with each of its members liable to contribute £1 in
the event of11 being wound up.
15. Pen81on commllments
The Charity opeTales a defined contribution pension scheme. The assets of the scheme are held
$&parately from those of the Charity in an independentty admlnlstered fund. The pension ￿$t charge
represents contributions payable by the Charlty lo the fund and amounted to £54,256 {2023'.
£44,812). Contributions totalling £7.637 (2023.. £5,733) were payable to the fund at Balance Sheet
date.
16. Related party transactlons
During the year the charty received £35,721 (2023: £26,100) from fundraising events run by Echelon
Consulting Limited, a company In which M Baxter is a director. During the year the charity paid
£7,927 (2023.. £6,881) to Homeless Llnk, a charity In whbch R Watklns is a director.
17. Control
The Board of Trustees are deemed to be the controlling paty.
18. Analys18 of changes In ngt debt
1 Aprll 2023
Cash flows
Other non-
cash changes
31 March 2024
Cash and ¢a$h equlvalents
Cash
Overdrafts
312,674
(116,589)
196,085
312,674
(116,589)
196,085
Total
312,674
116,589
196,085
Page 29