Company reglstratlon number: 03S01846 Charlty registration number: 1069301 HARINGEY CITIZENS ADVICE BUREAUX (A company limited by guarantee) TRUSTEES, REPORT AND DRAFf FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024
HARINGEY CITIZENS ADVICE BUREAUX CONTENTS Pago Number Charity Referenc£ and Administrative Details Tru$lee8' Report 4-13 Independent Auditorfs Report 14-16 Statement of Financial Acliwlies lincotporating the In¢xme and Expenditure Account) 17 Balance Sheet 18 Slatemenl of Cash Flows Notes to the Finanoal Statemnts 20-31
HARINGEY CITIZENS ADVICE BUREAUX CHARITY REFERENCE AND ADMINISTFiATIVE DETAILS FOR THE YEAR ENDED 31 MARCH 2024 Trustees The directors of the charitable company are its Tnjstees forthe pu08e8 of charity law. The Tru8lees who have seN from 1 Aprll 2023 up to the date of approval of Ihese fknan¢ial statements were as follows.. Androw Godfrey Chloe Hedm8n Richard Wamer Se8n O'Donovan Gloria 8affery-Powell Pfrtsr Mil¢hell Cruz Glynka Loma Reilh Giselle McGowan Laura Payrts Ireslgned 7th Augu8120231 George Dunslall {r8signed 7th August 2023) Company reglstratlon number 03501846 Charlty reglstratlon number 1069301 R•gistsr•d offi¢• 20E Waltheof Gardens London N17 7DN Bureau address". Wallheof Gardens Cll&ens Advlce 20E Waltheof G8rden8 London N1770N Chief Executivo and Company S8crotary Daniel Blake Independent audltors B8ev•r and Slruthers Chartered A¢¢ountsnts & Business Advise 150 Minoiios London EC3N 1 LS Bankers The CTroperativ8 Bank plc 1 Balloon Street master M60 4EP
HARINGEY CITIZENS ADVICE BUREAUX TRUSTEES. REPORT FOR THE YEAR ENDED 31 MARCH 2024 The Trustees present their report and the financial 5tatefflents for the year ended 31 March 2024 The financial statsmen15 comply with the Charittes Act 2022, the Companles Ad 2006, the Memorandum and Artid8$ of Assoctation, and Accounlng and Reportlng by Charities: Statement of Recommended Practic8 appli¢abl& to ¢haritie$, the Financial Reporting Standard applicBble in the UK and Rewblic of Ireland (FRS 102) (effedlve 1 January 20151. Structuro. GOrnan¢9 and Management The ¢ximpany is limited by guarantse, 9ovemed by its memoraTrJum aTrJ artides of assodation daled 30 January 1998 and last amended on 8 Oclob8r 2011, and regi$t8red under the number 03501846. Th8 company Is registered as a charity under the number 1069301. In the event of the company being wound up, members are qUired to contribute an amunl not •xrA8ding £1. Cilizens Alvice Haringey op8ralas under membershlp umbrella ol Nallonal AB8oclatton of CIten5 Advice Bureaux (Cl1, who provide the framework for standards of advice and casewort( management. Cltlzens 1vi Haringey (CAHI co-operates and liaises, on behalf ol its ¢litrnts, with a number of adCe agencles In the borough. local charities, the Health Aulhorlty and Counril servi¢. The affairn of Citizens Adv1¢8 Harlngey are governed by the Board of Trustees who meet at least four times a year. The menknrs of the charity are individuals ¢ompani•$ or organlsatlons who are Interested In furtherfng the work of the charity and who aro not paid, or volunteer wort(ers of Ihe charity. Each member has one vote. The ordinary membership, as wo11 as makewup of the Trustee Board, 18 rewewed Annually prior to the Annual General Meeting. We carry out a skills audit and an a$$m¢nI of the dWrslty of the Board. Thls Is followed by a recruitment campaign for both ordlnary members and potenti81 Trustees. This is done using our extensive neiwo across Ihe lo1 voluntary and community S•¢tor as well as $clarIs1 agen¢le$. Board of Trustee$ The m8mb8rn of the Board of Trustees perfom) the role of drectors in company law and are the Truste8s in charity law. Those who served during the year. excepl where indicated, are listed on pag• 3. We would like to thank our Trustsas for th? dedicatlon and ¢ommltsnent they have gfven over th8 years. Organlsallonal Structure A TNsts8 Board, of up to 13 membern. administers the charity. They meet four times per year with additional quarterty meetlngs of the sub-committees for Finan¢e & Resources and Peopk & Effe¢llveness. The Chf Executlve of the oraanisalion has been appolnled by the Trustees to manage the day-ID-day operation5 Of the charity. In additlon. the 1$ an experienced tsam of paid staff and a substantial team ol volunteer8 who are key to the servke offered by tho Charity. ¢i$icA)s aro made by the Trustee Board in line with the Business Development Plan and are revthved at feast 8nnually. The Senior Management Team me&t lo revlew progress agaln$l targets and the Charfty's financial position and to discuss Issues referred lo them by the Trustee Board. Reports and recommendations are then tsken to the full Board for approval, and their implementaln b organlsed by the Chlef Executlve and the stsff18am. There are re9ulaT Staff, voluntser and senior management team me&tlng8 whlch ensure that progress is b8ing made against tsrgels and also enable earfy trouble5hootiTrJ wn wcl)lems artse. There is an Annual General Meetin9, which involv8$ the staff tsam, Trustee Board. members, and Stakeholders.
HARINGEY CITIZENS ADVICE BUREAUX TRUSTEES, REPORT FOR THE YEAR ENDED 31 MARCH 2024 Arrang•monts for Settlng the Pay and Remunerallon of Key Management Personnel The Twstees Consider that tho Board of Trustees and the Senior Manag8menl Team ISMT) comprKs8 th8 Key Management Personnel of the charity- All Trustees give Ihelr lime freely and no Trustee ¢eived muneratIon in tho year. Details of TNstees' expen and r8lated party transactions are disclosed in notes 9 and 18 to the flnanclal statements. An annual review of the existing pay Scales is undertaken and a declslon taken as lo whether or not the charfty Implements the proposals made by the Chief Execulwe aTrJ the Trustee Board. The criteria to establish whether or not uplift should be implemented will include the financial Stablty of the chaty and Its maln Income streams, the trend with rggard to pay increases witnessed within the appropriate operating environment (e.g. trends within similar svzed voluntary sector org8nl8atlons) and tPe ¢urrent naflonal average pay increase levels. Related Partlas In addition to its memtership of CitA, th8 charity also cooperates and liaises with o number of other advi80ry services. local charlues and Councll deparbnents on behalf of drents. Mth&re one of the Trusleos Is also invow with another relevant organi881ion, they may be involved In discus$lon$ ab)ut it but not in any deci8ionwm8kiTrJ pro¢es$. Obiectlve8. Actlvllleg and Achlevements The oble¢lives for which tho charity was established as defined in the Articles of Association are the promotion of any charitabkq purposes for the benefit of the community ) Haringey and surrounding areas by tho advan¢om•nt of education, the protéction of health arml the reliaf of p0rty. sickness and dtstre8$. CAH helps people gel the support they need and enables them lo manage Ihelr Ilves better In limes of Crlsls. Llfe 1$ complicated and things csn go wrong for all of u$. CAII'$ fr8e, impartial advice is crucial and highly valuablè to individuals, the Council, govemment and socty as a whole. CAH seeks to put the customer al the heart of everything we do. We are committed to a community tsntred approach that recognisos our cuslomors, local communfy. social and faith netsyorks as assets, not People with probl&ms. We also emphasis8 the importance of eaty inteNentK)n and prevention. seeklng lo understand and act on the undértyin9 causes ol demand for our servi5 and tackle pnIable systemic failure. The pollcks Ihat have been adopted to achieve Ihk% aim are as follows: To follow the policies and guidelines set down by CitA. To develop an affective front-line advice service by ham8ssrvJ a loc41 diversity of volunteers and training them to a high standard. To complement and support bureaux based servlces through a ne1w0 of outreach advice SeIDn5 and manag•rial and admini8lrativ• resource5. To control financial operations by the use of a Bu8in8ss Development Plan and Budget. The s•tiry up of sub-committebs lo further particular aspecls of the ¢hartty's actlvltles and responslbllil including Finance & Resources and People & Effectiveness. Inlomiation, Advic• and Guldanco: Cilizens Advi Harlngey ICAHI In partneryJhlp with iwo sut¢ontradots (W*rance and Public Voicel continue to delivor the Infornation, advice and guidance contract to residents and those who work In Harlngey as part of th8 Haringey Advi Pattrershlp. Th8 Servi has been at the heart of our efforts to support widents during the cost of living crisis.
HARINGEY CITIZENS ADVICE BUREAUX TRUSTEES. REPORT FOR THE YEAR ENDED 31 MARCH 2024 The alrn of the servlce are lo.. Deliver a universal. comprehensive and quallty assured Inlonnallon, advlce and guidan offer to improw the apa¢ity of all residents in Haringey to manage their need5 independenuy of the Council. and to access the right support at the right time, with a focus on earty help and prev8nllon. Build the capacity of individuals lo manage their own infomiatlon, advice and guidance needs and reso Similar issue5 themselves in the fvtU. Build peer and community support around wrfDmialion. advi and guidance through community-led initiative8. During the year Citizens Advi Haringey dealt with neafy 10000 clients , and of those 46% were disabled or had long tenn health condition. The lop issues people sought help with were housing, welfare benefits, debt and empFoymenl. We have seen an increase throughout the year in those seeking emergency 8UPPOrt with either fcth or heatirrfJ costs Our su¢c*sse$ have included financial gains for our clients amounting to £5,612,095 in¢luding benefft apFeals and charitable applications for individual support. Obj•Ctfv for the Year and Publlc Benfrfit The charity's obj•¢tivos arn to promo1• any charltable purpose for the benefit of the cornmunlty In Haringey, by the advanrAment of ¢duOn, the protection and preservation of health and the lf of poverty, sickness and distress. CAH'8 aims are to provwje free, confidential, impartial and independart advl¢e and Infomialion for the ben$fft of the local community, lo provide tho advic• people need for the probferns they face and to improvo pollcles and pracli that affect peoFd8'8 llv. We review wr aMn8, oble¢tlve8 and a¢tivilie8 on a regular basis. This review looks at what we achIeI and the outcomes of ourwork in the pmvious e1ve months. It looks at the success of each key activity and the benefits to thos• groups of poople we are here lo help and it abo helps us to ensure our aims, obje¢tSves and activities remain ftKLtssed on our stated purposes. We have referred to the guldance contsined in the Charity Commlsslon's gener81 guidanc• on public b¢nefil when reviewlng our awns and obiectives and in planning our future aclivilies. In particular, the TNstees consider how planned acbvilie$ will contrlbute to the aim8 and objectives they have set. Our key otpCtiS are.. Objectlve 1." Make access to aclvlce and inforniatlon ga51or Ensuring good access to a service which best suits diont's needs across the range of subjec15 Be able to mve seamles51y betsveen face to fa, phone and digital seryices without Tepgating therrdveS Promde tailored help that meets their needs, with thar aclion plans every time Book appointsnents at a time that suits them, increasing opening times to evenings and Saturtlay momings Review systems and service models each year to ensure the 8eNice is still meeting needs and demand. especialty in light of changes in the operating envircthnt Evaluating ujmmunity based setvices to ensure gaps are identified 8nd mel Proactively monitor and assess emerging needs in order to ensu we spOnd and chang• lo provide servi9 that are relevant and fo¢ussed on the needs of Ihe twle of Haringey Implement our target for optimurn number of volunteers. taking into account their support needs. and develop a strategy to recruit lo this numter Deveh)p further dlgital sew-help materials to a5Si5t local pecyl• 8nd develop our website to make it eesier for individuals to access Infornation and advice Obio¢tive 2: Work wlth CItA to provlde One Serv1¢•
HARINGEY CITIZENS ADVICE BUREAUX TRUSTEES. REPORT FOR THE YEAR ENDED 31 MARCH 2024 CitA membership package lo be revlewed annualty Ensure that policies are implemented $0 that we main in a strong position lo pass our next audit Monitorlng and assessing the serwco we provide to ensure inprove quality Maintaining extemal quality a¢credrtalion to provide eviden to our funders and clients that we use our resources effectively and offer a high quality service. which is exlIent value for money Benefit from lessons leamed and shared across the Citizens Advi service Ensure the Leadership seLf-assessment enat4es CAH to ensure thal our local buaU is well run and delivering high quality services Obi8ctive 3: Be moro sustalnable for the fulurg Diversify our funding streams lo ensure less reliance on ststuw knnding to delNer our core objectives Continue links with key partnerships and identify joint funding bids that can be submitted Understsnd the outcomes we achieve. and see se1 changed accA)rdingty Use reliable, fast and intuilNe technology See us Tepeatedly win local contracts based on quality and value for money Work with local Commissioners lo influence what services are sought under contract and prepare to btd for these. w01ng in Cooperation with other lo¢al provwjers vtherever possible Explore joint working with other CItenS Alvlce office8 In dose locallty Continue to ass8SS the operating environment for our work and confimi whore w• should Collaborats arnl where we should compete with other organls8tlons Assess Ihe feasibi1Sty of increasing income from charitab18 arHI statutory sources in light of th8 increased Involvement ollhe voluntsry soclor in providing pubhc services ObJe¢llve 4." Bo more influential Engage mor& in Campaigning for chan9e in fvrtheran of Citizens Adv1 aims and oblectlves Continu& lo monitor work and carry out local campa4ns as within the campalgn and research plan Ensure the opportunity lo campaign for change on the i88ues affecting local p•ople or those they Caro most about Objectlve S: Be a stronger 8quallty champlon Have discrimination is$ue5 consislontly identif*d and acted upon See our local ¢ommunities better refkcted in our service See our equality influence working in an impacttul way Ensure that new staff and volunteer5 are fully engaged carnpaign work Obigclive 6: Support an effFclent staff and voluntsèr stnthirè Support an efficient stsff and volunteer base lo prode high quality services across Haringey's CoUnity Explo further e-learning and other methods to ensure that staff and volunteer training needs are met Continue with system of annual appfaisals for all Slaff and volunteers lo identify training needs and ass how effeetivety these have been mel contin with perforynance management systems reviewing on an annual basis Rovlw of A¢tlvltlos and Achlevements 2023-2024 This year has Seen the Cost of living impaGI the lives of so many residents. The war In Ukraine and rising interest rates have seen many in our borough fa¢•d wlth rf$lng 0rgY costs, spiralling mortgag85 and rent payments whllst wages and benefit levels have stagnated.
HARINGEY CITIZENS ADVICE BUREAUX TRUSTEES, REPORT FOR THE YEAR ENDED 31 MARCH 2024 Many of our residents h8ve found Ihem58l¥es trapped in negatwe budget situations Whe they $lmpty have more golng out than coming in. For many of our cllents surviving month to month is an a¢hlevemenl. For many in our borough this year has been when they have had to choose befyveen ealing and heating. Our advicè model 1$ designed lo get the relevant support to peoplE as quickly as possible. Initial contact is routed via the telephone system with information also aVa1kb online via our new website. We remain part of CitA's Group Equity Model IGEMI, where ¢apacity lo answer calls to Adviceline are shared betsveen a group of bureaus, allowing for broader coverage to assist clients. A large proportion of our demand is as a result of"failure" by ststutory agencie5 particularly the local authority. We continue to work at removing this demand by produciNJ better systems enabling people to access the support they need wilhoul having lo make numerous trips or phone (xlls and by reducll the amount of limes people are handed off to another member of stsff. We continue lo engage with the wider voluntsry and community sector as key partners on the VCS CEO group and via the voluntsry sector forum. In addition lo the IAG contract we have also delivered the Help through Cri8is proi8Ct fund&J by the GLA and the Private Rented Sector project fvnded ty the Big Lottery and delivered in partnership with Pro-Bono Communities. The key ststistics colbcted from our advlc* related activittes over the reporting period 2023-2024 were.. We dealt with ne8rfy 10,000 clients by telephone and email, as well as assisting other ¢llents wlth on-golng ¢a$8$ 24.086 issues w8r8 addm$8d The gender split of our clients was 59% ferna and 41% men 01 those ¢llents whose dL8abllty aThl heaRh status wa$ recorded: 46% of Clients were disabled andlor had long-tem health problems The tsvo most mmon1Y recorded types of dlsablllty were long temi health conditions145%), aTh those with a mental health corbdilion (19% of dFsabled dnts1. The breakdown of ethnicity and natM)nality of our clEnts was: 48% of clients were from black, Aslan and mlnorfty athnic {BAME} backgrounds Th& age range of our clients was.. 83% of our clients were aged 25-64 9% aged 65 orover 5% aged under25 Tntstee Board The Trustee Board has continued to provtde strong govemance. meeling regularfy, discussing polieS and produ8 and making and approving decIsnS on major goveffla issues. The Board has been strong on financial stewardship and encouraged greater fundraising activity to ensure the sustainability and further development of the organisalion. Both sub committees, Finance & Resources and Peopk & Effectivernss. have cnntinued lo meet wularty in order to ensure organisalional compliance and development. The ordinary membetship as well as makeup of the Trustee Board 15 reviewed annually prSor lo the Annual General Me8ting. The Board dis¢usses pollcles 2nd procedures and makes and approves dec&sions on major govemance issues. 11 also ensures that there is an appropriate slraleglc plan and that this is being ¢arriod out effectively. The day-to-day manag&mont of the charfty is delegated lo stsff through the Chlef Exeojlive and then lo the members of the
HARINGEY CITIZENS ADVICE BUREAUX TRUSTEES, REPORT FOR THE YEAR ENDED 31 MARCH 2024 management team. The m8nagement team meets regularly. There are suMMIttee$ of the Board. Fina0, HR, health and safety, quality and campaign and r•$8arch and health and safety who meet quarterly. consider important15SU8s and report lo the main Board. Trustees worked dosely wrth tho Chief Exe¢ulive lo d•v•lop the new Business Plan and lo monitor progress in achieving previousty agreed miie$tone$ ouifined in the 8[N1 Plan. Campolgn and Resoarch Our iwin and equal aims are lo provide the advice people need for the problems they face and lo Improve the policies and pr8clice$ that affect peopl•'s INes. Therefore, w& need to Onsure that we maximise our ability lo spot trends. highlight issues and provide a bank of eviden to influence present and future policles. 11 wlll ¢onllnue to be a ¢0 aim of Citizens Advice Haringey and the CitrLens Advic8 Bureaux famlly to provlde evldenc8 to 8LlPPOrt and sllmulate debate. to campaign and lobby on key $o¢lal polw Issues, and to influence the policy makers and seNce providers. Citizens Advi¢0 Haringty continued to endeavour lo influence poliw in key areas of.. Welfare Pollc Res•ar¢h.' Welfaro b•nefits is our laffJ•St advice ar•a, giwng us clear insights into the way the syst8m works and the challenges it poses. We continue to collect evidence and short report8 lo highllght the importance of Income securlty In general, a$ well as the particular ¢hallenge5 It posés for certain groups. These include those on low incomes recewing benefits, as well 88 dlsablod people and those wllh long-tsm health condlllons. onsumer Polic Rèsearch.. cove regulated and unregulated markets allowlng u8 to Identify pble[r£ and draw comparisons about pollcie$ and prod1. Consumer adv1 Ipnds provide statistics on the number of ¢onsumor issu8s d8all wrth by our national n8tsvork. bt and Mong Polic Research.. czenS AdvKe helps hundreds of thou$8nds of people with debt and money problems each year glvlng us In$lghl Into how we ¢an prevent monoy probl8ms and help 0p1a to recover. Citizens Advice Haringey will continue to pmidg evidence lo Citizens Advice. Ener Poli¢ Reséarch.. Ensuring opportunities to make the energy m8rf(et fvn¢tion better are not mlssed and cortsumers have good rea8on to be¢ome more confhjenl and engagad. Wa continu8 lo rai80 awar8n8ss through our Scam Awareness campalgns and Energy Week events. INe are commltted to Increaslng the range, qualty and quantsty of our ¢ampal3ns and resoarch WO $0 that w• can take every opportunity lo improve the lives of not only our clients but for 811 in Haringey. We regu18rly make contributions to lttal medla a5med at addre8slng the reed$ of our¢ornmunlty. Partnershlps & Buslnoss Dovolopmont Throughout this year the organisation has continued to develop new partner8hlp8 and to grow current ones. Curronty we work with Vlbrance. Publlc Volce, BrTrdge Renewal Trurt Seby TnBI. Drsability Action Haring8y, Mind in Harin98y and Ark Resettlement Services We have continued working with health partners to ensure there is a coherent advl¢e and Infomiatlon offer for pwle accesslng health seNl¢e$. We ar8 in dls¢u$$ion$ with th& h8allh commissioners regarding a coherent advice rnodel for primary car8. Citizens Advice Har¢ngey continues lo work well with LcTrJon & Quadrant Housing Trust provlding the Pound AJvi¢8 Project taklng dlrecl referrals from th& Houslng Association. Advt• and assistance is provKled lo deal with rent arar$ and benefit problems, redu(x debt and maximise ir)me. +Ve have enjoyed a fruittul p8rtnership with Pro Bono Communty- an org8ni88tion that provldes vofunteer placements for trainee sollcltors. In addltlon to provldng general volunteers we were delightsd to work togeth&r on A Big Lottery funded project providing remote support and legal advtce to resklenls of the borough living in Private Rented Sector accommodallon. The project endod in 0¢mber 2023 and we have an application pènding with BYJ Lottery for Continuation funding.
HARINGEY CITIZENS ADVICE BUREAUX TRUSTEES, REPORT FOR THE YEAR ENDED 31 MARCH 2024 We have been instfumenlal in the development of a joint venture vehlde at London Citizens Alvts16l. This was formalty agr8ed In Fobfuary and wlll provlde a way of securing greater inllu8nc8 arKI fundlng via a pan London approach. We afe gr8teful lo Haringey Council, CilA and London Quadrant for continued funding and supporL Inlgmal and External Factors Maintsining extemal quality aCCditatIon is essential for the charlty. We passed our Leadership Seif-A88essment verification visit scoring yellow, yellow. We continue lo maintain our audit standar(15 with systems for cOrd checking. indgpendent file reviews and support forstaff arKI govemance. Future Developments Citizens Advi Haringey aims lo continually improve access to its service and to maintain a high quality 8eNicE for as many dients 8s possible, focussing on those most in need and being innovative about methods of service delivery. We work in partnership with Otr local agencies both to prevent problems arising for clients and to help them resolve problems that have arisen. In order to achi8V8 our objectives. we have Ihe following plans for future wort and developments.. Access lo our Service - Monitorin and Nssessin the Servi • Review systems each year lo ensure th• s•Nlce1s 81111 meeng need8, especially light of changes in the operating environment. Implernenl our tsrgel for optimum number of volunleers, taking into account thelr support ds, and develop a strategy to recruit to thi5 nwnber. Develop further digitsl se-help materials to assst local people and develop our website lo make it easler for Indlvlduals to asS Infom7atlon and advice. Malntain and Develo Excellent Extemal Rolatlonshl • Continue links with key partn8Trhips and ldenfy vthatloint fvndlng b}S can be submitted. Continue to ass&s$ the operating envlrwment for ourwork and confiTh whoro wo should collal)orate and where we should compete with other organisations. Look lo develop further the links we have made within tho local Ccthmunty and look to dlverslfy our incom• streams. Provide Su rt and an Efficient Staff StNcture for Stsff • Explore further e-leaming and other mothods to ensure that staffs training needs are met • Continue with our system of annual appraisals for all staff io identify trainiryJ needs and assess how effectively these have been met. Income Work with local Commissioners to influen¢9 what seNices ale SOLtght under contract and prepare lo bid for these. working in cooperation with other local promders wherever possib. Assess the feasibility of increasing income from charitat4e and statutory sources in light of the increased involvement of the voluntsry sector in provtding PLJlic services. • Further develop partnerships wilh other Haringey groups and neiyhbouring Citins Advice so we are in a strong position for partnership bids. in n and researc • Continue lo monitor work and cary out local MP4jns where appropriate. Continue lo respond lo nallonal Inltlatlves. Ensure that new Staff ale fvlty eryaged in campaign worf(. Maintain Extemal Ensure that policles are Smplemented so that we remain in a strong position to pa our next 4JIt Increa 5. En 10
HARINGEY CITIZENS ADVICE BUREAUX TRUSTEES, REPORT FOR THE YEAR ENDED 31 MARCH 2024 Implement the new CStA Membershlp package. Principal Risks and UncortaintiO9 The Board of Trustees reviews the rnalor risks to which the tharity is exp05ed through a series of risk assessments that also details mitigation strategies and is updated at least annualty- Significant exteinal risks to funding are taken Into account in the charity's developrnenl slrotegies and business plans which allow for dNersification of fundirg and activities. The Trustees continue lo remew the financial risks to which the organisalion is subject due to the generalty unfavourable economic climate and challenging funding enwronmenl. The Trustee5 believe that tlEse and other risks will be mitKJated by.. A Board of Trustees with the necessary experien and competence to supervise all aspects of the operation of the Gharity. Regular Trustees, meetings with effective reporting to ensure proper review of operations. The establishment and maintenance of an effectNe and corrwehensNe system of internal control to ensuTr that the Trustees, financial responsibilittes are proFety dcharged. Maintenance of good relations with core funde ensuring all obligations a mel in accordan with in$tru¢tron$ of fvnders. Continuing efforts to seek allematNe sources of funding in order to diversity risk and reduce reliance on speci fvndern. Intemal exintml rfsks are mlnlmlsed by the Implementallon of for authorfsallon of all transathns and projects. produreS are in place lo ensure Complan with health and safety. equal opportunities, data protectKJn, and adult and vulnorablo adults protection l•gi$lation. Flrkinclal Revlew Income for the year endlng 31st March 2024 totalled £889,287, 8 17% decrease from the previous year (2023: £1,071,713). Unrestricted income decreased ty 1.6% to £782,035 {2023'. £794,439), however it has increased in latlon to total inrxjme lo 87.9% (2023.. 74.1 %). Rostri¢led income decreased by 61.3% 10 £107,252 {2023'. £277,273). Expenditu tolall•d £817,843 12023.. £1,323,546), Clng a net income of £71,444 for the year. Funds brought forward from the previous yeartotslled £1.224.373 {£1,211.460 unfestricted 1 £12.913 Teslricted), putting the final funds hgld by the charity at £1,295,817 al the yèar end, all of Tthich is unrestricted. Prfnclp4 Funding Sourcos The charity received funding from ihe London Borough of Haringey. We Are L)igital, Big Lotteryl Pro-bono Communilies and CitA. This funding was spent on providing generalist a¢fvi. primarity to the residents of the London Borough of Haringey. through the core gateway and appointment services at the bureau and outfe8ch servKes in he81th hubs and specialist projects. We continue lo pursue other funding opportunities as they wise, in accordance with our three-year funding strategy and our identif*d priorities. Investment Policy The Charity 11 continue lo relain a prudent amount in reserves each year. Most of the charity's funds are to be spent in the short tem, so the current policy is to invest the aftUnt Ih8t It has available and grants received in advance in short term bank deposits and deposit bonds. The Board of Trustees is currently looking al other investment m¢xlefs and und•1aking professional advi¢8, lo make bettor u¥• of its flnancial reservos. Regorvos Poll¢y The Board of Trustè8s has examined the charity's requirements for cFerab'onal ras¢rv•s in light of th8 main risks to the organbatlon. 11 has oslablished 8 policy wh•r8by the unrestrl¢ted funds not rmMItted or inve8tfjd In tsnglble fixed 11
HARINGEY CITIZENS ADVICE BUREAUX TRUSTEES. REPORT FOR THE YEAR ENDED 31 MARCH 2024 assets hehj by the charity should be 3 months of the expeThJlbJre excludlng the expenditure on finite projects. Thls gb a target of around £400,000 in gen¢ral unrestricted funds 88 a minimum. The Trustee Board also wish to set aside a general resetve for items such as investment in IT irrfrastrUGlU of £20.000. The present level of free reserves availab to the charty totsl £1,289,985. Thls figure comprises of tho unresthcted re5enes of £1,295.817 less the unrestricted fixed assets of £5.832. The operational reseNes are needed to meet tt)e workirvJ Capital requirements of the charity and the Board of Trustees are confKknl that al thi5 level they would be able to appropriately manage the activities of the charity in the event of a temporary bul signrficanl drop in core funding. This is in line with general guidance on charities and not for profit organisations. and with three-month noti periods in contractual or Servi Ve1 agreements. ststemenl of Board of TnvJtees' Respon51blllties The Trustees (who are also directors of Haringey Citvzens Advice BUauX for the purposes of company law} are responsible for prepaiing the Trustees. Report and ts financial statements in accordance with applicable law and United Kin9Jom Accounting Stsndards (Uniled Kingdom Generally Accepted Attounting Practice}. Compary law requires the Trustees lo prepar• finan¢lal statements for each financial year that gwe a true and fair View of the stale of affairs of tho ¢harilabl¢ ¢ompany. and of the i[K1ng r950ur¢es and application of resources, induding the income and expenditure of the Charitable ¢ompany for that period. In preparing those financial statements. ts Truste85 aro requirod lo.. select suitable accounting poli¢ie$ and Ihen apply them consistentty- observe the methods and principles In the Charit SORP 2015 (FRS 102)., make judgments and 8sllmale$ that are reasonable and prudent., state whether appli¢able UK A¢¢ountlng Standards have been folowed, subject to any material departures disclosed and explained in the financial slatsments; prepare the flnanaal statements on the going concem basis unloss ft Is inapproprte lo prgsumg that the charitsbfe company will Continue in 0rdI1. The Trustees are responsible for keeping adequate accounling records that disdo$e wlth reasonable accuracy at any tlrne the financial p0511iDn of the charitable company and en*le them to ensure that the financial ststements compty with the Companies Act 2006. They are also responsible for safeguarding the assets of the charitabfe company and hen for taking reasonable steps for the prevention and detection of fraud and other irregularTrties. Statement of Dlsclosure of Information to Audltors In so far as the Twstees ar8 aware.. there is no relevant audit infomiation of which the charitable companys auditors are unaware. and the Trustees have taken all steps that they ought lo hav6 taken to make themselves aware of any relevant audit infom)ation and to establish that the auditor is aware of that infomiation. The Trustee5 are responsible for the maintenance and integrity of the co)rate and financial information included on the charitsble company's website. Legislation in the Unitsd Kingdom goveming tho Proparation and dissemination of financial statements rnay drffer from legislats'cffi in olher jurisdictions. Audltors A resdution proposlng that Beever and Struther5 b8 re-appointsd as auditors of the charltable company will be put to the Anral General Meeting. Small Company Exemptions 12
HARINGEY CITIZENS ADVICE BUREAUX TRUSTEES, REPORT FOR THE YEAR ENDED 31 MARCH 2024 The report of the Trustees has begn prepared taking advantage of the small companies, exemption of section 415IA} of the Companies Act 2006. The finanoal statements have been ppared in accordan wilh the accounting policies set out in notes lo the accA)unts and compty wllh the charlty's goveming document, the Charities Act 2022 and Accounting and Reportlng by Charities". Statement of Recommended Practice applicable to charities preparing Ihelr accounts in accordance wilh the Financial Reporting Sland applicablg in UK and Republic of Ireland. This report was ro the Bo Trustees on 29 Juty 2024 and Signed on its behalf by- Loma Relth Chalr 13
HARINGEY CITIZENS ADVICE BUREAUX INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS OF HARINGEY CITIZENS ADVICE BUREAUX FOR THE YeAR ENDED 31 MARCH 2024 Oplnlon We have audited the financial ststsments of Harlngey CItLzen8 Ath Bureaux (the 'charitable company,) for tho y&ar ended 31 March 2024 whl¢h comprlk the Statement of Financial Activities lincorpoTaling the Income and Expenditure A¢Unt). the Balance Sheet, the Ststement of Cash Flows and notes to the financlal statements. Including a summary of slgnifKanl accounting policigs in nol• 1. The financial mporting framework that has been applied in their prepaTatton is appli¢able law and Unlled Kingdom AccountirvJ Standards, in¢ludlng Flnan¢lal Reporting Standard 102 "The Fknanclal Reporting Standard applicable in the UK and Republk of Ireland. (United Kingdom Generalty Accepted Accounting PractiGe). In our opinion, the financial 5talements-. 91 a true and falr vW of the slate of th8 charitable company's affairs a$ al 31 March 2024, and of 118 incoming resources and application of resour$, in¢ludlng its Income and expenditure for tho yaar then ended., have been property prepared in accordance with United Kingdom GerallY Accepted AccountiTrJ Practice.. and have been Ppad In a¢cordance with the requiremenls of the Companles Act 2006. Basis for opinion l*Ve conducted our audit in accordance with Internafional Stsndards on ALKliling (UK} (ISAS (UKI> and appll¢able law. Our responslbllllles under those standards are further described in tho Aud0$ re8pon8ibilitie8 for the audit of the financial statements section ofour report. We are independent of the ¢harItab company in ac¢ordan¢• with IIKP ethkal requiremonts that are relevant to our audlt of the financlal statsm8nts in the UK, including the FRC'8 Ethi¢al Stsndafd, and the provisions 8vail8ble for the audit of small entities, in the ¢iVrnstants sel out in note 8 to the financial statements, and we have fulfild our other ethlc81 respOnslI1110S in accoTdance with Iheso roqulrements. We believe that the audlt evldence we have obtained i& sufficient and appropriate to provide a ba$ls foi our opinion. Concluslons rnlating to golng ¢onc•rn In auditing the financlal ststemenl$, we have concluded th81 the Board of Trustee5' use of the golng ¢on¢em basls of a¢Unting In the preparation of the financial statements is appropriate. Based on the worf< we have performed, we have not identified any materlal UncertaIn83 relallng to events Orcondin5 that. indN¢dually or colloclively, may ¢a81 svJnificant doubt on the Charitable Company's ability lo conlnue a$ a gol concem for a perrod of al least hvelve months from when the financial $tat&m8nl$ are aulhorfsed for Issue. Our responsibilities and the SPonSIbl1116eS of the Board of Trustées with respect to golng concem ar& d8scrfbed In relevant sections of thi5 roport. oth8r Informatlon The other Inforniallon comprises the infomatron included in th& Tru$tee8' Report, other than the financial statements and our audilorfs report thereon. The Trustees {who a aL80 the dire¢lors of the charitable company for tho purpose6 of Compary lawl are responslble for the other information. Our opinion on the flnan¢lal slalemen18 does not coverthe other InfOation and, except to the extent othernise explicitty stated in our report, we do not •xpres$ any fomi ol a$$uran¢e ndUs1On ther80n. In conn8ctiM wtth our audll of the financlal ststem&nts our responsibility is to road the other Infomiation and. in th)ing $0, ¢on$ider whelh8r the other infornation 15 materialty inconsistent wlth the finan¢181 statements or our kn¢)wl8d9& obtained in tho audlt or olherwlse appear8 to b8 materially misstated. If w& idonlify Such material inconsislenci88 or apparent materi81 mi8818tements, we arg required to detemiine whetherthere 1$ a m8lerial misstalemenl in the financial stalements or a rnat&rial ml8$talemenl of the other Infomiallon. K. based on the work wo havo porfomied, we ¢orKlude that there is a material misstatement of thi5 Other InfoallOn, we aR requlred to report that fact. We have nothing to report in this regard. 14
HARINGEY CITIZENS ADVICE BUREAUX INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS OF HARINGEY CITIZENS ADVICE BUREAUX FOR THE YEAR ENDED 31 MARCH 2024 Matters on which we are requlred to report by excepllon We have nothing to report in respect of the followlng matters in relath)n to whlch the Charitses (Accounts and Reports) Regulations 2008 requlre u8 to report to you If. in our opinion.. the Infoation given in the financial statements is inconsisknt any material resrect wilh the Trustees. Report., or sufficient accounting records have not beers kept., or the financial statements are not in agreement with the accounting records: or we have not reIVed all the infonation and explanation5 we r9]ul for our audiL Respons1 ilities of TnMte8S A8 exp1aMd more fulty in the Statement of Board of Trustees, Responsibilities set out on pages 13 and 14, the Trustees are responsib for the preparation of financial ststements which give a aTrJ fairview, and for such intem81 control as the Trustees detem)ine is necessary to enable the preparatlon of financial statements that are fr88 from material misststemenL wIther due to fraud or error. In prwring th¢ finanoal $latsm•nts, the Trustees are responsible for assessing the charitable company's abilty to continue as a going cOnrn, disclosing. as applicab, matters related to going ¢on¢ern and u$lng the gokng ¢on¢èrn basis of accounting unless the Truste85 eith8r intend to liquidate the ¢harilabla ¢thmpany or to cease operations, or have no realstic altematrve but to do so. Auditofs re¥ponsibilities for thg audit of the financial statements We have been appointed as auditor under section 144 of the Charities Act 2011 and report In aordance wllh regulattons made under sectlon 154 of that A. Our obJe¢lfves a to obtsln reasonable assuran about whether the ffinandal statements as a whore are fre8 from material MItement, whether due to fraud or error, and to issue an auditorfs Teport that includes our opinion. Reasonable assurance 1$ a high level of assurance, but 1$ not a guarantee that an audit conducted In accordance with ISNS (UK} will ahMay$ detect a materlal misstatement when it exists. Misstatements can arise from fraud or error and are considered material if. indivKlualty or in the aggregate. thw Could reasonabty be expected to Influen Ihe economlc decisions of users taken on the basis of these finan¢i4 Statents. Afurthor dèscripkn'on of our wponsibilitw forthe auditof the financial statements is located on the Financial Reportin9 Coun¢il'$ web-site at www.frc.org.uk1auditorsresponsIIts$. This descriplion forms part of our auditorfs report. 15
HARINGEY CITIZENS ADVICE BUREAUX INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS OF HARINGEY CITIZENS ADVICE BUREAUX FOR THE YEAR ENDED 31 MARCH 2024 Extent to whlch tho audlt was consld•rod capable of d•to¢llng Irr8gularltles, Including fraud We Idenufy and ass855 the risks of material misststsm•nt of tho finandal stslements, whether due to fraud or eFTOr. and then design and perfonn audlt procedu$ responsfve to those risks, including obtalnlng oudlt evhJ8nce that 15 sufficient and approprf8te to provkle a basis for our opnion. In idenlfying and addresslng rfsks of malerlal misstatement in resp8Ct of iffagularllle8, including fraud and non- corrpllance with laws and regulations, our procedures incl the following: We obtaln8d an understsndlng of laws and regulations that affect th8 charitsbl8 Company, focusing on those that had a direct effect on the financial Statements or that had a fvndamental effect on its operatlons. Key laws and regulations that w8 Idenllfled Included the Companles Act 2006, Charitie5 Act 2011, Charities Regulations 2008. tsx legislation, hoallh and 88fety legi81alion, and employment legislation. W• enquired of the Trustees and reviewed correspondence and Trustee meeting minutes for ovid•n¢e of non- compliants wlth relevant laws and regulatlons. Wè also revlewed controls tho Trustees have in pl8C8, whe n•c•s$ary. lo en8ure compliance. We gained an understanding of the controfs that the Trustees have in place to prevent and detact fraud. Ilk enquired of the Tru$lee8 about any Incldences of fraud that had taken plac8 during the 8ccounling period. Th& rlsk offraud and non-compliance with laws arKI regulatn$ arKI fraud was discussed within the audit team and tests were planned and performed to address these risk$. We revigwed financial stslements dlsdosures and tested lo supporting documentallon to a8sess compl'ance with relevant laws and regulallon8 dlscussed above. We enquired of the Trustees about actual and potentlal Iltigalion 8nd claims. We perform8d analytical pm¢oduros to idonllfy ary unusual or unexpectsd relationships that mlght Indicate risks of materlal mlsslatement due to fraud. In addressing the risk of fraud duo to management ovenlde of Intemal controls we tested the appropriateness of journal •nlri•$ and assessed whether the judgements made in rnaking accounting estimates were indi¢ati¥e of a potential blas. Due to the Inherent limitations of an audit, thorn is an unavoidabb rfsk that we may not hav8 detsctsd some materi81 mlsstatements in the financial ststèments, even though we have properly planned and perfomied our audit in accordance with auditlng standards. For example, as with any audit, ther& romalned a hlgher rfsk of non4et•¢tion of Irregularltles, as Ihesa may involve collusion, forgery, intentional oml$$lons, misrepresentations, or the override of internal controls. We are not sponsIble for preventing fraud or non-¢omplianrA wlth laws and regulations and cannot be expected to detect all fraud and non<ompliance with laws and regulatlons. Us• of our raport Thi$ report Is made solely to th8 charltable company's Trustees, as a body, in accordance with Part 4 of the Charities IA¢¢ounts and Reports) Regulations 2008. Our audit worf( has been undertaken so that w8 might slate to Ihe charftable company's TrLFstse$ those matters we are requlred to stste to them in an audilorf8 roport and for no other purpose. To the fvllesl extent P8rnitted by law, we do not a¢p1 or assuffe responsibility to anyone other than the charltab company and tho charitsble ts)mpany's Truskes as a body for our audit work, for this report, or for the oplon5 we ha fornd. Beever and Struth&rs Chartered Accountants Statulory Audltor 150 Minorte8 London EC3N 1 LS 30 August 2024 Beever and Strnthers is eligible lo act a$ an audltor In temi$ of sedlon 1212 of the Compani88 Act 2006. 16
HARINGEY CITIZENS ADVICE BUREAUX
STATEMENT OF FINANCIAL ACTIVITIES (INCORPORATING THE INCOME AND EXPENDITURE ACCOUNT) FOR THE YEAR ENDED 31 MARCH 2024
| Note INCOME AND ENDOWMENTS FROM: Donations 2 Charitable activities 4 Investments 3 Other TOTAL INCOMING RESOURCES EXPENDITURE ON: Charitable activities 5 TOTAL RESOURCES EXPENDED NET INCOME / (EXPENDITURE) TRANSFERS BETWEEN FUNDS 15 NET INCOME / (EXPENDITURE) BEFORE OTHER GAINS AND LOSSES NET MOVEMENT IN FUNDS RECONCILIATION OF FUNDS: Total funds brought forward TOTAL FUNDS CARRIED FORWARD 15 |
Total Total Unrestricted Restricted Funds Funds Funds Funds 2024 2023 £ £ £ £ - - - - 777,992 107,252 885,244 1,071,191 4,043 - 4,043 319 - - - 203 |
|---|---|
| 782,035 107,252 889,287 1,071,713 |
|
| 657,013 160,830 817,843 1,323,546 |
|
| 657,013 160,830 817,843 1,323,546 |
|
| 125,022 (53,578) 71,444 (251,833) (40,665) 40,665 - - |
|
| 84,357 (12,913) 71,444 (251,833) |
|
| 84,357 (12,913) 71,444 (251,833) 1,211,460 12,913 1,224,373 1,476,208 1,295,817 - 1,295,817 1,224,373 |
All of the above results are derived from continuing activities. All gains and losses recognised in the year are included above.
The notes on pages 20 to 31 form an integral part of these financial statements.
17
HARINGEY crrizENS ADVICE BUREAUX COMPANY REGISTRATION NUMBER: 03501846 BAL4NCE SHEET AS AT 31 MARCH 2024 2024 2023 Note FIXED ASSETS Tangble assets CURRENT ASSETS 11 5,832 6,280 Debtors Cash at bank and in h8nd 12 45.932 1.267.909 111.230 1,174.763 1.314841 1,285,993 CREDITORS: amounts Trdlling due wilhin one year 13 23 388 64,926 NET CURRENT ASSETS 1,290,453 1.221.067 1,227.347 TOTAL ASSETS LESS CURRENT LIABILITIES 1.296285 CREDITORS: amounts falling du8 after more than one year TOTAL NET ASSETS 14 (4681 (2,974) 1295,817 1.224,373 CHARITY FUNDS Restricted funds 15 12,913 Unrestrthd fvnds 15 1.295,817 1,295,817 1,211,460 TOTAL CHARITY FUNDS 1.224.373 For the year ending 31 March 2024 Ihe company was entitkd to exemption from audll under sectlon 477 of Ihe Companies Act 2006 relating lo small compan5 but the Trustees, have elected to have an audit under the Charities Act 2011. DlreGto, Sponsibl1111es'. The members have not required the company to obtain an audit of its finanual statements for the year in question in accordance with section 476- The directors acknowledge their re5ponsibifiks for comptying with the requirements of the Act with respect to accounting wards and th8 preparation of ffinancial statements. These fin8n¢ial statements have been prepared in accordance with the provisions applicable lo ¢omp8ntes subject to the Small ¢ompanies' regime. The financial statements sel out o on 29 Juty 2024 and were slg pages 20 to 31 were approved and authorisad for issue by the Board of Truste8S on thelr behaw. by.. Lor Chal Relth The notes on pages 20 10 31 fomi an integral part of thes8 financial statements. 18
HARINGEY CITIZENS ADVICE BUREAUX STATEMENT OF CASH FLOWS FOR THE YEAR ENDED 31 MARCH 2024 2024 2023 Noto Cash Il<hv from operallng actlvlti•s Nel cash flow from oporating a¢tlvltlo$ 91,438 (240,880) Cash flows from Invesllng actlvltles." Diwdgnds, interest arnl rents fmm investsnents Purchase of tangible fixed assets Net cash providgd bY1{d in) investing acllvltk5 4.043 {2.335) 1.708 319 {6.3591 (6.040) Cash flow from financlng a¢tlvltlo8 Repayments of borrowings Net Cash provlded byllus¢d In) financlng actlvltles Change In cash and cash equivalerts in th8 year Cash and ¢ash equivalents brought foard Cash and ca8h equlvalent8 carrled forward 93,146 1,174,763 {246.9201 1.421,683 1,267.909 1.174.763 Note I Net movement in funds Depreciation DNidends and irrterest from investments Decreasel (Increase) in debto Increasel (decrease) in creditors Net cash inflow from operaling actsvities 71,444 2.782 (6.548) 65.298 41,538 91,438 {251.833) 2,868 {319} (24.2141 (15,810) 240.880) The notes on pages 20 to 31 fomi an intsgral part of these financial ststements. 19
HARINGEY CITIZENS ADVICE BUREAUX NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES 1.1 General Inlormation and basls of PParatIon Haringey Citizens NAVI Bureaux is a registeral cha17table company limited by guarantee {ChaTity numb8r 1069301, Company number 035018461 with the Charity Commission and Registrar of Companies in England and Wales. In the event of the Charity Ling wound up. the liability in respect of the guarantee is limited io £1 per member of the Charity. The address of Ihe registered office is 20E Wallheof Gardens. London, N17 7DN. The nature of the Charity's operations and principal activities are the promotion of any charitable pu0$85 for the benefit of the community in Haringey arwj surrounding areas by the advanment of edu¢aiKJn. the protection of health and the relief of povety. sl¢krw and distress. The Charfty consIuteS a public b8n8fft entity d•fined ty FRS 102. The financial statements have been preparwj in accordance with Statement of Recommended Practice applicable lo charilies prepaTirvJ thèir financial statements in accordance with the Financial Reporting Stsndard appllcable In the UK and R8wblic of Ireland {FRS 1021 issued in October 2019, the Fknanclal Reporting Slandartl applicable in the United Kingdom and Republic of Ireland {FRS 1021, Ihe Chaiities Act 2011, the Companies Act 2006 and UK Generally Accepted Practtce. The financial statements are prepared on a going coneem basis under the historical cost nVention. The financial 51alernents are prepared in sleding which is the functional ¢urrency of the Charity and rounded to the nearest £. The signikant accounting policie5 applied in the preparation of these financial statements are set out below. These polics have been consistenty applied to all years presented unless otherwise ststed. 12 Funds General fund3 ar8 unrestricted funds which areavailable for use atthe discretion of the Trustees In furtheran¢e of the gener81 objectives of the Charity arKI which have not been desonated for Other purposes. Re$tyl¢ted fijnds are funds whlch are to be used in accordanc8 with $pe¢rfi¢ restrictions imposed by donors OT which hav• been raised by the Charity for parlicular pUOSe5. The c£15ts of raising and administeritvj such funds are charged against the spe¢ifl¢ fund. The aim and use of each tsslri¢tsd ft¢nd is set out In the notes to the financial stal8m6nts. 20
HARINGEY CITIZENS ADVICE BUREAUX NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 SUMMARY OF SIGNIFICANT ACCOUNTING POUCIES {¢ontlnu8d) 13 IrKome recognition All in¢c1ng resources are Included In the Statement of Fffiancial Activities {SoFAI when the Chafity is legal entiUed to the income after any perfomanc• Conditions have been mel, the amount can be measured reliab and it ts probable that the incomo will b8 re¢elv8d. For donations to b8 recognised the Charfty wlll have been noted of the amounts and the settlement dat8 in writing. If Ih8m are conditions atta¢hod lo the donatlon and this requires a level of perforrnare befo entillemenl can be obtained then income is deferred until those condition5 are fully mel or the fvlfiknent of those conditions is within the control of thè charity and it is probablo that they wlll be filffilled. No amount is included in th8 financial Statements for volunteer time in line with the Statement of Recommfrndod Pracll¢• appli¢able lo charities preparing their financial statements in a¢¢ordance with the Financial Reporting Standard applicable in the UK and Republi¢ of Ireland IFRS 1021 issued in October 2019. Further detail of the contribution of voluntews is given in the Trustees, Report. Incom8 from govornmont and other grants and contracts 1$ recognised at fair value when th8 Charity has entidemenl after any Ferfomance condrtion5 have been mel, it is probable that the income will be received and th8 amount ¢an be measured rellably. If entltlement Is not mel then the88 amounts ale delerred. Interest on funds held on deposit is included when cer¥able and Ihe amount can be measured refiably by Charity.. this is normally upon notification of ts interest paid or payable by tho Bank. 1A Expendlture recognltlon All expondllure 1$ accounted for on an accruals basis and has been classiffed under headings that aggregak all costs related to the category. Expend6IU ts cOgnISed where there 1$ a legal or constructive obligation to make payments lo Ihlrd partle$ that wlll result In the cMJtnow of economic benefit. Exp&nditur8 Dn charilabfe activities includes all c08ts incurred on furthering the objects of the Charity. Irrecoverable VAT Is Charged as an expense agalnsl the activity for which the related expenditure arose. 1.5 Support cost8 allocatlon Support costs are those that 88818t the work ol the Ch8rity do not direcly represent Charitable activitE$ and Include office Msts. govem8nce costs, admnistrative and payroll $ts. They are Incurred In supp)rt of exFenditure on the objects of the Charity and indude prcie¢t management ¢arr&ed out al Headquarters. ere support costs cannot be directly attributed to parbcular headings they have allocated expenditu on charitable a¢livllte8 on the baslB ol staff tlme Snvol¥8d In the actlvlty. The ana515 of these c051s is included in Note 6. 21
HARINGEY CITIZENS ADVICE BUREAUX NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 IAARCH 2024 SUMMARY OF SIGNIFICANT ACCOUNTING POUCIES l¢ontlnued} 1.6 Tanglblo flxed ass8ts AN assets costing MO Ih¥n £500 are ¢8pltslised. Tangble fixed assets are slatsd at cost (or deemed cost) or valuation kss accumulated depreciation and accumulated impaimenl 10$s8s. Cost Includes costs directly attrUtab to making the asset capable of operating as intended. Deprectalion is provided on all tangible fixed assets. at rates calculated to write off the eost. less estimated residual value, of each asset on a syslemalic basi5 over its expected useful life as follows.. Computer equipment Other office equipm6nt 33.33% Straight line 20.00% straight line 1.7 Debtors recelvable and credltors payable w5th1n orn y•ar Debtors are recognlsed when the Charity 15 legally entitled to the income after any perforTnan¢e conditions have t*en mel, Ihe amount be measured reliably and it is Pfobabkg that the income will be 1Ved. Creditors are recognised when the Charity has a pr•s•nl legal or construce obllgalon resultiThJ from a past event and th• $ottl•ment is expected to r8$ult In an ouffi¢)w of economic ben8fits. 1.8 Provlslons Provisions are recognised when the Charty has an obligats'on at the balan sheet date as a resutt of a past event. it is probable that an ouffiow of economic bonefits will be requir&J in settlement and the amount can be reliabty eslimalèd. 1.9 Flnanclal Instruments The Charity only has financial assets and Trala1 liabilities kind thatqualify as basic financial instruments. Cash is held al cost. Other basic financial instruments a initially recognised at transaction value and suwuenty m88sured 8t amortised cost using the effective interest method. 1.10 Lea5 Assets aquir8d undèr financè leases a caWali8ed and depreciated over the shorter of the lease tem and the expected useful life of the asset. Minimum lease payments are apporboned betsveen the finan charge and the red(tGtlon of the outstanding lease liability using the effective intere51 method. The r•lat8d obligations, net of future finance Charges. are included in creditors. Rentsb payable and receatyle under operatlng lea8e8 are charged to the Statement of Financial A¢tivilie$ on a straight lin8 basis over the period of Ihe18ase. 22
HARINGEY CITIZENS ADVICE BUREAUX NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 SUMMARY OF SIGNIFICANT ACCOUNTING POUCIES Icontlnued) 1.11 Employee benefits The charity operates a defin8d contfibulion pension s¢heme, conlributions lo whl¢h are expensed in the Statement of Financial Activitie$ as they beme payable. 1.12 Taxatlon By vlrtue of$. 478 Corporation Tax kt 2010, the Charity is exempl from Corporallon Tax. 1.13 Going ¢on¢em The financial 8tstements have been prepared on a going concem basis as the Trustees believe thal no material un¢ertaintie$ exist. The Truslees have consrdered the level of funds h8ld and the expo¢ted level of income and exp8nditur• for 12 months from authortslng these financlal siatemnts. The budgeted inccmo and expenditure is suifici8nl with the bvel of r8serve8 for the charity to be able to continue as a going concem. 1.14 Judgements and key sources of estlmatlon uncwtalnty The following judgements (apart from those involviro e$timatss} have be8n made In the pro$8 of 8pplylr4J above a¢countlr3 pollcles that have had the most sign¢ficant effect on amounts regned in the financial statements- Depreciation rates for tangle Ted assets Basis of Va*tiOn of financial instwments 23
HARINGEY CITIZENS ADVICE BUREAUX NOTES TO THE FINANCIAL STATEPaENTS FOR THE YEAR ENDED 31 IMRCH 2024 2. INCOME FROM DONATIONS Unrestrictod Funds 2024 R•strict Funds 2024 Totsl Funds 2024 Total Funds 2023 Donations In 2023, all Inrne from donalions were unrestricted. 3. INCOME FROM INVESTMENTS Unrestrfcted Funds 2024 Restricted Funds 2024 Total Funds 2024 Total Funds 2023 Bank interest 4,043 319 In 2023, all Income Irom Investments wa8 unre8trfcted. INCOME FROM CHARITABLE ACTIVITIES Unrestrlcted Funds 2024 Restrfctod Funds 2024 T¢)tsl Funds 2024 Totsl Funds 2023 London Borough of Harfngoy Inforniatlon Ndvl¢e and GulJan Connected Communitss Household Support FuThJ 764.774 764,774 764,774 200,000 4,222 968,996 764774 764,774 Blg Lottery Private Rentlng Sector 23,627 23.627 35,798 35,798 23,627 Grthqtsr London Authorlty Gteater London Athority 46,500 46.500 16.OCKI We Avo Dlgllal Pound Ad¥i¢e 12,120 12.120 29.117 Brldge Renewal Trust Advtce First Aid 6,253 Citlzerts Athilce Debt Relief Order Energy Advice Progr8mme Cost of LivirvJ Remote Service Delivery Total 48 1,050 1,060 15,000 37.126 777 992 855.244 1,071,191 In 2023, of the totsl Income from charitsble actimties. £793,918 was unrestricted arKI £277,273 was restrrcted. 24
HARINGEY CITIZENS ADVICE BUREAUX NOTES TO THE FINANCIAL STATEME1s FOR THE YEAR ENDED 31 MARCH 2024 5. ExpeNDITURE FROM CHARITABLE ACTMTIES Actfvitl•s Und•rtok•n Dlrectly 2024 Support Costs Total Funds Total Funds 2024 2024 2023 Gr•at•r London Authority Co81 of Living (Cl) We Are Digital Private Renting Sector Remole Serv1 Dellvery IcitAI Help lo Claim (CitA) Advice First Ard Household Supp)rt Fund General Connected Communlli•$ (Community First) Infomialion Advice & Guidan IIAGI Totsl 38,471 12A30 6,454 12,260 33A52 23,832 7.926 3,801 11,367 21,292 62,103 20.356 10.255 23,627 54,744 19,773 2,087 26,475 40,423 27,110 6,253 4.222 138,393 228,323 830 487 1,323,546 36,186 36,186 171,249 239,267 610,572 817,843 S78,576 Total support costs of £239,26712023.' £339,885) aro anatysod in Not• 6. 6. ANALYSIS OF SUPPORT COSTS 2024 2023 Wages and salaries (including National In$urnn and Pension) Premises costs Aciual expenses Staff & Volun188r Goveman¢e costs Other Total 127,486 46,119 46,721 7.938 10,149 456 239,267 164.211 38,780 125.458 452 9,916 339,885 Total gov•mance costs of £10,54912023: £9,916> are analysed In Nole 7. 7. GOVERNANCE C08TS 2024 2023 Auditofs remuneration - audit of the financial Stslements Audltorfs remunerauon - proparalion of financial statements Legal and professional Oth•r Total 8,472 2.064 13 7.940 13 10.549 9,916
HARINGEY crrizENS ADVICE BUREAUX NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 8. NET INCOME I (EXPENDITURE) FOR THE YEAR 2024 2023 Deprec4ation of tangible fixed assets." ¢xvned by the charity Auditors, remuneration- Audit of the finanaal sLgtements (inclusive ofVAT) Auditors. remuneration- Preparation of financial statements {in¢lusive of VAT) 2,782 8,472 2,064 2.868 7,940 1.934 In common wllh many olher organisations of our and nature we use our auditors to assl81 with the preparation of the financial statsments. 9. KEY IIiANAGEMENT PERSONNEL REMUNERATION AND EXPENSES The Charity con8Klers its key management personnel comprise.. The Trustees Chief Executive Head of FK)anr£ & Resources Head ofAth¢e & Quality The Trustees neither rocelved nor waived any remuneration during the year (2023.. £NIL). Tt¢ total amount of employee benefits receNed by other key managementpersonnel is £146,813 {2023'. £155,305). The Trustees had £NIL expenses re1mr8ed during tha year12023: £NILI. No amounts were paid to Trustees to attend training courses {2023-. £NILI. 10. STAFF COSTS AND EMPLOYEE BENEFITS 2024 2023 Wages and salaries Social security Costs Other pension costs Total 463,315 45.623 849.089 71,549 21.406 942,024 522,685 No staff costs or employee benefts were paid by related partle8. Aggwate number of full tlme equiva18nt staff whoso remuneration exceeded £60,000 in the period.. 2024 2023 £60,000- £69,999 £70,000- £79,999
HARINGEY CITIZENS ADVICE BUREAUX NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 10. STAFF COSTS AND EMPLOYEE BENEFITS (CONTINUED) The average monthly number of persons employed by the Charity durfng the year was as follows.. 2024 No. 2023 No. Gra11$1 a¢Jvi¢e Connecled Communities We Are Digital Cost of Living (Cit41 Support staff Remote Service Delivery {CitAI Grealer LcKKlon Authority Total 11 14 11. TANGIBLE FIXED ASSETS Computer Equipment other Foxed Assets Total At 1 April 2023 Addln¥ Disposals At 31 March 2024 16,233 2,335 16,829 2,335 18,568 19.164 Depreclatlon At 1 April 2023 Charge for fhe year Disposals At 31 March 2024 10,550 2.584 lo,5) 2,782 198 13,134 13.332 Not book valuo At 31 March 2024 398 5A34 S.832 At 31 March 2(r23 6,280 6,280 12. DEBTORS 2024 2023 Trad8 debtor8 Prepayments Totsl 42,746 3,186 45,932 104,023 7.208 111,231 27
HARINGEY CITIZENS ADVICE BUREAUX NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 13. CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR 2024 2023 Net obligations under finance aSeS and hire purchase contracts (Nolg 201 Other taxation and 80cial security Other crgJilors Ac(xua15 Total 2,389 12.559 87 8,353 23,388 2.389 21.682 9.387 31,468 64.928 14. CREDrroRS.. AMOUNTS FALLING DUE AER MORE THAN ONE YEAR 2024 2023 Net obligations under finance leases arKI hire purchase contracts (Note 20) 2,857 2.974 Obligations under finance leases and hi purchase contracts, included above. are payable as follows: In one year or more bul less than tsvo years In trNO years or more and les5 than five years In five years ormo Totsl 468 2,389 585 2,974 28
HARINGEY CITIZENS ADVICE BUREAUX NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 Balance at 1 Aprll 2023 Trnnsfws Inlout Balance at 31 March 2024 Inm• Expondllura Unrestricted Funds General fvnds Desi nated funds 1,208.460 5.000 1,211A60 782.035 {657,013) 195.665} 1.23517 60,000 1.295,817 782.036 (667.013} (40,6651 Restrlcted Funds Privats Rentfng Sector Gater London Authority Cost of Living (CitA} Remote Servi¢e Delrrfe 23.627 46,500 123.8271 162,1021 {20.356) 54.745 {160.830) 15.602 12,913 Ci 37.125 107,252 17.620 40.665 12.913 Total Funds 1,295.817 The Board of TnJstees have designated funds set aslde for moving lo a new office and subsequent refuFblshment The rest[ted funds are for the following purposes: Private Renting Sector is a Big Lottery furKJed pilot project w01ng in parthership with pro Bono Communities, to train law students to provide telephone advice to clients with issues r•laling to renting hom8s from private se¢tor landlords. Greater London Authority is a project to provide advice to support crisis prevention in the o)$t of Ilvlng ¢rlsl8. C05t of Living IcitA} 15 a project to provmle additronal resources to support those impacted by the cost of living crisis. Remote Service Delivery (CitAI provided funding is to enable Ihe addFlional remote delivery ot athl to more ¢llents vla phom. chat email andlor video.
HARINGEY CITIZENS ADVICE BUREAUX NOTE8 TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 16. ANALYSIS OF NEf ASSETS BEfwEEN FUNDS Unr•strf¢¢od Funds 2024 Ro$trfcted Funds 2024 Total Funds 2024 Totsl Funds 2023 Tangible Fixed Assets Current Assets credito due within one year Creditors due in more than one year Total 5.832 1.313.841 123.2881 468 1,29517 5.832 1,313,841 {23.288} 468 1,295,817 6.280 1.285,993 (84.926) 2,974 1.224.373 17. OPERATING LEASES At 31 March 2024 the total of the Charftys future mininum k8ase payments undèr nonuncellable operating lease5 for land and buiklings are as follows.. 2024 2023 Amounts payablo: Withln l year Be88n 1 and 5 yea Totsl 18,000 18,OtXI 18.000 18,000 18. RELATED PARTY TRANSACTIONS There We none identified. 19. FINANCIAL INSTruMErs At the balanc8 sheet date the Charity held the following.. 2024 2023 Flnanclal assets Flnanclal assets rnSured at cost." Cash at bank and in hand Financlal assets measured at amortisgd cost: Other debtors Trade d•blors 1,267.909 1.174.763 104,023 1.278,786 1,310,655 Flnan¢lal Ilabllltles Flnanclal IlabilitieB measured at amortlsed cost: Trade crethlors Other creditor5 Other taxation and SOCFal security Obligations under finance leases 87 12.559 9.387 21,6B2 15,503 30
HARINGEY CITIZENS ADVICE BUREAUX NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 20. OBLIGATIONS UNDER FINANCE LEASES 2024 2023 In less than one year In one year or more bul less than tsvo yearB In trhto years or more and less than fiv• years In fve y8ars or more Total 2.389 468 2,389 2,389 585 2,857 5,363 The obllgalion$ und•r finance leases are repaya)le by equal Instalments. Finance leases late to a photocopier and franking machine. The I0 agreemnts do not include any contirvjent rent or restrlctlons. 21. TAXATION By virtue of 5. 478 cooration Tax Act 2010, the Charity is exempt from Corporation Tax. 22. CAPITAL COMMtrMENTS The Charfty had no capllal commitments as at 31 March 2024 (2023.. Nil). 23. ANALYSIS OF CHANGES IN NET DEBT Analysi8 of changes in net debt At 1 April 2023 Cash Non44•h At 31 March Flo Movements 2024 Cash and Cash Equivalents Loans Due in One Year Loans Due After One Year 1.174,763 93.146 1,267,909 1.174,763 93,148 1,267,909 31