Company registration number.. 03507549 Chariry registration number.. 1068198 Peterborough Citizens Advice Bureau (A company limid by guardntee) Annual Report and Financial Statements for the Year Ended 31 March 2025 Community Accounting Plus Units l & 2 North West 41 Talbot Street Nottingham NGI 5GL
Peterborough Citizens Advice Bureau Contents Reference and Administrative Delails Trustees, Report 2to8 Independent Exarniner's Rew)rt Ststement of Financial Activilies Ioto 11 Balance Sheet 12 Notes to the Financial Statements 13to22
Peterborough Citizens Advice Bureau Reference and Administrative Details Trustees Anna Lee. Chair Livia Thomas. Treasurer Dr Lynne Caley Ratilal Joshi Michael Corker Nikki Dekker Secrelgry James Roberts Senior Management Team James Roberts. Chief Exe¢utive Charity Regi5trgtion Number 1068198 Company Registration Number 03507549 Registered Office Brightfield Business Hub Bakewell Road Orton Southgate Peterborough PE2 6XU Independent Examiner John O'Brien, employee of Community Accounling Plus Units l & 2 North West 41 Talbot Street Noningham NGI 5GL Solicitors: Buckles Solicitors LLP 10 l Bourges Boulevard Peterborough PEI ING Bankers CAF Bank Ltd 25 Kings Hill Avenue Kings Hill West Malling Keni ME194JQ Unity Trust Bank plc Nine Brindleyplace Birniingham BI 2HB Page
Peterborough Citizens Advice Bureau Trustees, Report The trustees, who are dirertors for the purposes of cornpany law. present the annual report togeiher with the financial statements of the charilable company for the year ended 31 March 2025. Trustees and officers The trustees and 01cCrS serving during the year and since the year end were as follows: Trustees-. Anna Lee, Chair Livia Thom&8. Treasurer Dr Lynne Caley Shu Yuan (resigned 25 FebNary ?025) Derek Risk (resigned I I September 2024) Kevin Gurteridge (resigned 25 February 2025) Chrislopher Ash (resigned 25 February 2025) Raiilal Joshi Michael Corker Nikki Dekker (appointed 25 February 2025) Secretary: Keith Jone5 (resigned I I September 2024) James Roberts (appointed l May 2024) Structure? govern4nce and management Nalure ofgoverning document The charity is a company lirniied by guardntee and registered charity. It is operated under the rules of its memorandum and articles of association dated 10102198 and most recently amended 2510712022. It has no share apital and the liability of each mcmber in the event of winding-up is limited to £ l O. Organisational structure Citizens Advice Peterborough is governed by its Trustee Board that is responsible for setting the stralegie direction of th¢ organisation and the polio of the charity. The Trustees earry the ultimate responsibility for the conduci of Citizens Advicc Peterborough and for cnsuring thal the charity satisfies its legal and contractual obligations. Trnstees meet a5 a minimum quarterly and delegale the day-to-day operation of the organisation to senior management. The Tru51ee Board is independeni from management. A regisler of members, interests is maintained at the registered office. and is available to the public. Page 2
Peterborough Citizens Advice Bureau Trustee5' Report Recruilmenl and appoinlmenl of Irustees Recruitment Truslees. who are also Directors of the Company, are elected from the local community. An Elections Committee. made up of Trusiees, the Company Secretary and chaired by the Trustee Board Chair is esthblished ) oversee the elcctions process for Board aprK)intments. A separate process agreed by the Twstee Board is followed for the election of the Trustee Board Chair. Vice Chair & Treasurer. We promote vacancies on our website, via our social media, on the websiie of National Citizens Advice and on REACH. Applications Should an individual possess the key skills the charity needs and would enjoy the opportunity of supporting the community of Peterborough. making the commitment of lime and participation, then we would really like to hear from that individual. Inforniaiion and an applicaiion pack can be obtsined from the Chief Executive= ceo@peterboroughcab.org.uk or visit the Citizens Advi¢¢ Pelerborough website www.citapeterborough.org.uk Selection presS Initial screening - On rcceipt of a Completed application forni. we will review the infomlation provided and decide whether we will be tsking forward the initial application. Interview stage Following the initial check of the application, we invite candidaies io attend an inforn)al interview with the CEO and a panel of trustees. This is also an opportunity to visit the CAP office and meet members of the team. Reference checks Suitable references will only be sought for successful candidates following an interview with the CEO and panel of trustees. ID= Candidates will need to provide documentary evidence to verify their identity. Additionally this year, we amendcd our Arti¢lcs of asswiation allow potential trustees to attend two board meeiings as observers, before finally approving each su¢¢essful applicanl at the third board meeting. This is to ensure that the potential trustee is clear on the commitment and activity required to be a trustee. Induclion and training oftrus¢ees Newly appointed Trustees are provided with a comprehensive induction to Citizens Advice Peterborough thr()ugh the provision of trdining courses and mentoring by established Trnstees. Arrangemenlsfor setting krt, managemeniper50nnel renwneralion The Directors. who are the trustees of the charity. and the senior management team comprise the key managemeni personnel of the charity in charge of directing and contn)Iling, running and operating the charity on a day to day basis. All TSt¢eS give their time freely and none received remunerdtion in the year. The pay of all stsff is reviewed. usually annually. and any increases are based on the current public sector pay policy subject lo the availability of the financial resources within the charity. Senior staff are awarded the same percentage increases. The Truslees also periodically compare the pay of senior staff with equivalent posts in other charities within the Citizens Advice network to provide a benchmark to inforni fure pay increases. Objectives and activities Objects and ain The Charity's objectives are to promote any charitable purpose for the public benefit by the advancement of education, the prote¢lion and preservation of health and the relief of )VertY. sickness and distress in particular. but withou( limitation, for the benefit of the community in Peterborough and surrounding areas Page 3
Peterborougb Citizens Advice Bureau Trustees, Report The main activities undertaken are- . .Support people & families impacled by extemal pressures such as the cost of living crisis both through advice interyentions. .Focus on prevention strategies to keep people in their homes, providing advice and refen71 to specialist suppliers for casework if required. .Provide accessible infomiation. advice and guidance that SUPPOrts individuals to resolve their problems early on, before they escalate. .Promote both capability and personal independence to enable individuals to take control of their circumslan¢e5 and rcsolve issues more independenily. .Support people in food poverty utilising F¢y)dbank5 to maximise their income and deal with other advice issues identified. .Provides informalion. advice and guidance on a range of key legal and financial issues to prevenl individuals from financial hardship. •Assist and SUPFK)rt people to apply for welfare benefits. provide debt advice together with income maximisation. .Support clients to make their initial claim for Universal Credit. Additionally this year, we have trialled the role a of 'Mental Health Welfare Adviso (MHWA). to great success. Funded via the Trussel Trust. with referrals via the Foodbank, our MHW A assists those with poor or mental ill health to work through resolving financial. housing and other issues, allowing them to focus on their recovery via other trdined professionals. Citizens Advice Peterborough provides a rdnge of advice services from inforniation. Signposting to holistic general advice. Thes¢ services are delivered by the generdlist team consisting of volunleer5 and paid advice staff supported by our team of three Supervisors. The generdlist team deliver advice in the main by remote working from home, with specific project work being undertaken ai outreach locations face to face. The scope of advice covers the full rdnge of Citizens Advice Subject areas including benefits, debt. housing, employmenL consumer. family. irnmigration. discrimination, health and education. Generdli5t advice operates as an Advice-line telephone service which is open from 10:00 to 16..00 each weekday. During 2024-25 we dealt with.. 9.312 issues - an average 776 per month: The unique client count tolalled 2,685 for the year. Financial income gain5 for clients in th¢ year totslled £4,940.605. *Unique Clients - clients are counted once only during the financial year. Client Issues - client enquiries may include more than one issue e.g. employment rights & tax credit entitlement, or they may return during the financial year with new enquiries. We are the only quality marked independent general advice service within Peterborough able to offer 3dvice across the full rdnge of subject areas. The charity contributes to the local economy by providing paid job opportunities to staff plus training opportunities for volunteers. Many volunteers then gain skills and confidence to progress into paid employment in addition to providing a valued service to their local community. Page 4
Peterborough Citizens Advice Bureau Trustees, Report CAP h&8 a project tram who work with clients of P¢terlK)rough Foodbank and other local community hubs; providing advice on budgeting, income maximisation. debi. benefits, housing, employment and homelessness. Many clients return for advice for a range of reasons including mentsl health or wellbeing issues. as well as communication problems. often &$ a result of literdcy or language. A significant proportion of our clients are considered to be amongst the mosi deprived in Peterborough. During the year we have focused on groiving our outreach work and have been working closely with Communiry Hubs and other organisafions io enable us to begin give fa¢e to face advice within communities. This is a growing priority for the organisation &% we ty to establish more balance between our offer of telephone advice and face to face advice. During the period to 31.3.25. we have successfvlly achieved the following in terms of the managernent of our charity- l. Transitioned to a new CEO, a new Chair of Trustee and a new Tr¢&surer. 2. Relinquished our lease on Costly olTice premises and moved to a local business hub. with substantially lower Costs and commitments. This has been contribute to our financial sustainability. 3. We completed a review of our management structure and reduced frorn four managers to three managers. again to aid our financial sustsinability. 4. We have strengthened our slrdtegic work str&gms. While we have continued to focus on three. l- Funding, 2 - Staff, Volunteers & Trustees and 3 - Clients, we have sel clear activities, goals and aTe trdcking progress. 'e provide high quality services across the Peterborough Unitary Authority by delivering free, independent, confidential and impartial advice in the city; we value dIveIty. and promote equity. We have membership of the National Association of Citizens Advice Bureaux (Citizens Advice), to which mosl Local Citizens Advice (LCA) otTices in England and Wales belong. Citizens Advice sets strict standards for membership that are assessed annually. We actively seek io influence through our research and campaign work at national and local level. This Éncluded participation in Ciiizens Advice led campaigns. as well as direci liaison with local policy-makers in order to help raise awareness and influence change. We have a clear understanding that &$ a small independent charity we are unable to solely deliver everything required to address community need5 in the city. Our focus therefore is on how we Can develop and grow partnerships with local stakeholders to create an environmeni where we stand a better chance of providing services to meet people's needs. improving the advice experience and outcome. Public benefil Our advice service provides people with options to resolve their problems or issues. putting people back in control and improving their wellbeing. We can also assist with income mlMisation to boosl people's incomes t]irough benefit thke up, ensuring thal people have sufficienl income pay their housing ¢ost5. heat and light their homes. buy food and necessarie5 for day lo day living. Our setvice can also assist with people who are in debt or insolvent giving options to deal with creditors and to take control of their budget and finances so allevialing stress. The Trustees confirni they have paid due regard to the Charity Comrnission's guidance on public benefit in deciding whal activities the charity should undertake. This narrdiive on activities details how the public benefit requirement has been met, by detailing the services run by the charity that benefit the public. The trustees confirn that they have complied with ihe requirements of section 17 of the Charities Act 201 I to have due regard io the public benefit guidance published by the Charity Commission for England and Wales. Page 5
Peterborough Citizens Advice Bureau Trustees, Report FinAncial review For the financial year ended 31 March ?0?5, Citizens Advice Peterborough has achieved a total income of £368.501 and incurred total expenditure of £500.41 O. resulting in a deficit of £131.909. Thi5 brings our reserve down to £224,213. This deficit is mainly a result of an extremely challenging fund-raising environment, whilsi demand for our services together with significant cost pressure5 has been high. Making a loss is unwelcome and the Board of Trustees are working together with Senior Management to find new sources of income whilst at the same time restricting our cost base still further. The Board will continue to monitor the financial situation closely. but at present remains confid¢ni ihat the organisation will continue to operate in the foreseeable future. Policy on reserves Policy on reserves The Trustees regularly review the financial position of the Charity and believe that it should hold sufficient financial res¢rves in order to ensure ihai the se1¢e can continue to operate and meet the needs of clients in the event of unforeseen and potentially damaging financial Circumstances arising. The Trustees undertake an annual review and have deiermined that the aim should be to have total unrestricted rescrves equivalent to three months nornial operating expenditure. This is io reflect the Trustecs view of the increasing uncertainty around future fvnding and the trend iowards shorter temi grants & contracts. In setting the reserves target the Tru5tee5 have balance out the demand5 of delivering much needed services to current clients against the requirements of mainlaining adequate reserves to cover potential future funding uncertainty and the impact of demographic changes and government policy on social welfare. The charity is still dependent on maintaining a Sieady stream of funding to support the infrastrncture costs. This reserves target relates to a medium tenn time frame and will not necessarbly restrict the financial plan in any one year, although action will be tsken to trend towards the target when variances occur. The balance of unrestricted free reseNes at 31 March 2025 Wds £223.131, compared with the lasi 3 months. of expenditure of £121.000. Pag¢ 6
Peterborough Citizens Advice Bureau Trustees, Report Major risks and managemenl ofthose riskf Financ'iul risks A5 a consequence of relinquishing our office premises le&se in January 2025. the landlord h&$ submitted a claim in the order of £84,000 for dilapidation costs. We ar¢ strongly rejecting this claim, as it h&s no basis and are seeking to reduce it to a mor¢ reasonable amounl of less than £10,000. although we have made an allowance of £15,000 in our accounts. We have reasonable confidence of achieving this. For the year to ) l March 2026 (?0?5126), PeteriK)rough City Council h&$ stopped it's unrestricted grant to us. Instead, they have made limited funding available for restricted household support projects. This will mean that our funding for fixeivcore costs has reduced and we need to find addilional funding to fund these cost5 going fonvard. Whilst we will remain solveni during the 25126 financial period. we will be reducing our reserves. Hence we will continue minimise our cost base. In addition. we have fornied a fiinding working team comprising of the CEO and two Trustees with funding experience to lead the efforts relating to funding. This work will be supported by the Chair, the Treasurer and the Finance Officer as necessary. Plans for future periods Aclivities plannedio achieve aiD ONer the 25126 year we have agreed three key strdtegy are&s:_ l. To continue to make the chariry and its services Sustsinable in the medium to long temi by building new and maintaining existing funded local partnerships. 2. To continue to build more capaciry and capability amongst Staff and volunteers to meei unmet demand for telephonc advic¢, via Adviceline. 3. Where funding can be secured, expand our community outreach with the aim of building client resilience to resolve their issues themselves in the future. whilst giving full consideration to marginalised and disadvantaged communities. We will also be engaging with the Iwo other Citizens Advice services serving Cambridgeshire. Rural Cambs and Cambridge. to build an alliance io colleclively apply for county-wide funding, along with preparing for any changes being proposed under Cambridgeshire Council Unitary Authority reorganisation plans. Statement of Responsibilities The trustees (who are also the directors of Peterborough Citizens Advice Bureau for the purposes of Company law) are responsible for preparing the truslees, report and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (Uni*d Kingdom Generally Accepted Accounting Practice). including FRS 102 "The Financial Reporting Standard applicable in the UK and Republic of Ireland" The report and a¢¢ounts have been prepared in accordance with the provisions in the Companies Act 2006 relating to small companies. Company law requires the trnstees to prepare financial statements for each financial year. Under company law the trustees must not approve the financial statements unless they are satlsfied that they give a true and fair vicw of the state of affair5 of the charitable company and of the incorning resources and application of r¢sources, including its income and expenditure. of the charitsble company for that period. Jn preparing these financial statements, the truslees are r¢quir¢d to= select suitable accouniing policies and apply thern consistently- observe ihe methods and principle5 in the Charilies SORP. Page 7
Peterborough Citizens Advice Bureau Trustees, Report rnake judgements and estimates that are reasonable and prudent: state whether applicable accounting standards. comprising FRS 102 have been followed. subject to any material departures di5c105ed and explained in the financial stsiements. and prepare the financial statements on the going concern basis unless it is inappropriate to presume that the charitable cornpany will Continue in business. The trnstees are responsible for keeping proper accounting records that can disclose with reasonable accuracy at any lime the financial position of the charitable Company and enable them to ensure that the financial stalement5 comply with the Companies Act 2006. The). are also responsible for safeguarding the assets of the charitable company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities. Th¢ trustees are responsible for the maintenance and integrity of the corporate and financial inforniation included on the charitsble company's website. Legislation governing the preparation and dissemination of financial statements may differ from legislation in other jurisdictions. Small companie5 provision st*tement This report has been prepared in accordance with the small Companies regime under the Companies Act 2006. The annual report was approved by the trustees of the charity on 27 August 2025 and signed on its behalf by: Anna Lee TNstee Page 8
Peterborough Citizens Advice Bureau Independent Examiner's Report to the trustees of Peterborough Citizens Advice Bureau ('the Company,) Independent examiner's report to the trnstees of PeteTborough Ci¢izen5 Advice Bureau ('the Comp4ny') I report to the charity trustees on my examination of the accounts of the company for the year ended 31 March 2025. Responsibilities and b95is of report As the charity's trusiees of the Company (and also its direaors for the purposes of company law) you are responsible for the prepardlion of the accounts in accordance with the requirements of the Companies Act 2006 ('the ?006 Act')- Having satisfied myself that the accounts of the Company not required to be audited under Part 16 of the 2006 Act and are eligible for independent ex3minaiion, I report in respect of my examination of your charity's accounts as carried out under section 145 of the Charities Act 2011 ('the 2011 Act,). In carying out my examination I have followed the Directions given by the Charity Commission under section 145{5)(b) of the 2011 Act. Independent examiner's statement Sincc the C.ompany's gross income exceeded £250,000 your examiner must be a member of a body listed in section 145 of the 201 l Act. l confimi ihal l am qualified to undertake the exarninaiion because l am a member and Fellow of the Associalion of Chariry Independent Examiners, which is one of the listed bodies. I have completed my examination. I confimi that no matters have come to my attention in connection with the examination giving me caus¢ to believe thai in any material respect: accounting records were not kept in respect of the Company required by section 386 of the 2006 Act" or 2. the accounts do not acwrd with those records; or 3. the accounts do not comply with the accounting requirements of section 396 of the 2006 Act other than any requirement that the accounts give a 'true and fairf view which 15 not a matter considered as part of an independent examination: or 4. the accounts have not been prepared in accordance with the methods and principles of the Statement of Recommended Practice for accounting and reporting by charities [applicable to charitie5 preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102)]. I have no con¢ems and hav¢ ¢ome across no other matters in connection with the examination to which attention should be drai in this report in order enable a proper understsnding of the accounts to be reached. n O'Brien MSC, FAIA, FCIE, employee of Community Accounting Plus Fellow of the Association of Charity Independent Examiners Units l & 2 North W¢st 41 Talbot Street Nottingham NGI 5GL Date.. 3010912025 Page 9
Peterborough Citizens Advice Bureau Statement of Financial Activities for the Year Ended 31 March 2025 (Including Income and Expenditure Account and Statement of Total Recognised Gains and Losses) Total 2025 Total 2024 Unrestrieted Restricted Note ncome and Endowment5 from: Donations and legacies Charitable activities Investment income 134,891 134,891 229.214 4,396 131,752 373,977 9,765 229,214 4,396 Total income 139,287 229,214 368.501 515.494 Expenditure on: Charitsble aclivit1¢5 (15J,J531 (347.057) (500,410) (654,315) Total expenditure (15i,i531 (347.0571 (500,410) (654.315) Net expenditure Trdnsfer5 between fvnds (14,066) {45.555) (117.843) 45,555 (131,909) (138,821) Nel movement in funds {59.621) (72,288) (131.909) (138,821) ReconciliAtion of funds Total ndS brought fonvard 283,834 7?.288 356.122 494.943 Total fund5 caled fonvard 13 224.213 224,213 356.122 All of the charity's activities derive from continuing operations during the above two periods. The funds breakdo for the period is shown in note 13. The notes on pages 13 to 22 forni an integrnl part of these financial 51atements. Page 10
Peterborough Citizens Advice Bureau Statement of Financial Activities for the Year Ended 31 March 2025 (Including Income and Expenditure Account and Statement of Total Recognised Gains and Losses) These are the figures for the previous accounting period and are included for compar¥tive puryos¢s Unreslrieted Restricted Total funds fund5 2024 Note Income and Endowment5 frorn: Donations and legacies Charitable activities 131,752 131.752 373,977 9,765 373.977 Investment income 9.765 Total income 141,517 373.977 515.494 Expenditure on: Charitable activities (1)5.110) 1519.?051 (654.315) Tothl expenditure (135,110) (519,205) (654.315) Net income/(expenditure) Transfers between funds 6,407 (18,189) (145,228) 18.189 (138.821) Net movement in fwids (11,782) (127,039) (138.821) Reconciliation of funds Total funds brought fonvard 295,616 199.327 494,943 Total funds carried forward 13 283,834 72,288 356.12? The notes on pages 13 to 22 forni an integrdl part of these financial Statements. Page 11
Peterborough Citizens Advice Bureau (Registration number: 03507549) Balance Sheet as at 31 March 2025 2025 2024 Note Fixed as5et$ Tangible assets 1.082 3,938 Current assets Debtor5 Cash at bank and in hand io 31.918 220,629 16,510 353,994 252.547 370,504 Creditors: Amounts falling due within one ye4r (29.4161 (18,J20) Net current assets 223,lJl 352,184 Net assets 2?4,213 356.122 Funds of the charity: Re5trieted income funds Restricted funds 13 72.288 Unrestricled ineome funds Unrestricted funds 2?4,213 283.834 Total funds 13 224,213 356,122 For the financial year ending 31 March 2025 the charity was entitled to exemption from audit under s¢ction 477 of the Companies Act 2006 relating to small companies. Directors, responsibilities= The members have not required the charity to obthin an audit of its accounts for the year in question in accordance with seciion 476- and The directors acknowledge their responsibilities for complying with the requirements of the Act with respect to accounting records and the prepardlion of accounts. These financial statements have been prepared in accordance with the special provisions relating to companies subject to the small cornpanies regime within Part 15 of the Companies Act 2006. The financial statements on pages l O to 22 were approved by the trnstees. and authorised for issue on 27 August 2025 and signed on their behalf by: Livia Thomas Tru5te¢ The notes on pages 13 to 22 fomi an integrdl part of these financial stsiements. Page 12
Peterborougb Citizens Advice Bureau Notes to the Financial Statements for the Yvar Ended 31 March 2025 Investmenl income Dividend5 are recognised once the dividend has been declared and notification has been recetved of the dividend due. Expenditure All expenditure is r¢cognised once there is a legal or constructive obligation to that expenditure, il is probable settlement is required and the amount can be measured reliably. All costs are allocated to the applicable expendilure heading that aggregate similar costs to ihat calegory. Where costs cannot be directly attributed to particular headings they have been allocated on a basis Consistent with the use of resource5. with central staff cosls allocated on the basis of time spenL and depreciation charges allated on the portion of the assel's use. Other supwrt costs are allocated based on the spread of staff costs. Charitable activities Charitable expenditure comprises those costs incurred by the charity in the delivery of its activities and services for its beneficiaries. It includes boih costs that can be allocated directly to such activities and those costs of an indirect nature necessary to support them. Taxgtio The charity 15 considered to pass the tests set out in Pardgraph I Schedule 6 of the Finance Act 2010 and therefore it meets the definition of a charitable company for UK corporation tax purposes. Accordingly, the charity is potentially exempt from tsxation in respe¢t of income or capital gains received within categories covered by Chapter 3 Part I l of the Corporation Tax Act 2010 or Section 256 of the Taxation of Chargeable Gains Act 1992, to the extenl that such incoTne or gains are applied exclusively to charitable purposes. Tangible fixed assets Individual fixed assets costing £500.00 or more are inilialSy recorded at cost. less any subsequent accumulated depreciation and subsequent accumulated impairnent losses. Depreciation and amortisgtion Depreciation 15 provided on tangible fixed assets so as to wite off the cost or valuation. less any estimated residual value, over their expected useful economic life as follows: A55et elass Computer equipment Fixtures & fittings Depreciation method and rale 3 years straight line 5 year straight line Trade debtors Trade debtors are amounts due from customers for merchandise sold or seiCe5 performed in the ordinary course of business. Trade debtors are re¢ognised inilially at the transaction price. They are subsequently me&sured at amortised cost using the effective interesi method. less provision for impaimlent. A provision for the impairnient of trade debtors is established when there is objective evidence that the charity will noi be able to collect all amounts due according to the original ternis of the receivables. Page 14
Peterborough Citizens Advice Bureau Notes to the Financial Statements for the Year Ended 31 March 2025 l Accounting policies Summ4ry of 5ignificanl Accounting policies and key accounting estimat&s The principal accounting policies applied in the preparation of these financial statements are set out below. These policies have been consistently applied to all the years presented. unless otherwise stated. St2tement of eompliance The financial staiements have been prepared in accordance with Accounting 2nd Reporttng by Charities: Stsiement of Recommended Practice (applicable to charities preparing their accounts in accordance with the Financial Reporting Stsndard applicable in the UK and Republic of Ireland (FRS 102)) (issued in October 2019) (Charities SORP {FRS l O?)). Ihe Financial Rew)rting Standard applicable in the UK and Republic of Ireland (FRS 102) and the Companies Act 2006. Basis of preparation Peterborough Citizens Advice Bureau meets the definition of a public benefit entiry under FRS 102. Assets and liabilities are initially recognised at historical cost or transaction value unless otherwise stad in the relevant accounting policy note5. Going concern The financial statements have been prepared on a going concern basis. The trustees assess whether the use of going concem is appropriate i.e. whether there are any material uncertainlics relaied io events or conditions that may casi significant doubt on the ability of the charity to ontinue as a going concern. The tn15tee5 make this &ssessmeni in respect of a period of one year from the dale of approval of the financial statements. Exemption from prepgring a CAsh flow sta¢emeDt Under the exemption available 10 smaller charilies th¢ Board of Trustees h&8 chosen not to include a Ststern¢nt of Cash Flows within the financial statements. Income and endowments Voluntary income including donaiions. gifts, legaci¢s grants that provide core funding or are of a g¢n¢r&l nalure is recognised when the charity has enlitlement to the income, it is probable that the income will be received and ihe amount can be measured with suificient reliability. Donaftons and legacies Donations are recognised when the charity has been notified in writing of both the amount and settlement date. In the event that a donation is subject to conditions that require a level of perfomiance by the charity before the charity 15 entitled to the funds. the income is deferred and not recognised until either those conditions are fully tnet, or (he lfilmen( of thosc condilions is wholly within the wntrol of the charity and it is probable that these condi(ions will be fulfilled in the reporting period. Granls receivable Grants are recognised when the chariry has an entitlement to the funds and any conditions linked to the grants have been met. Where perforn)ance conditions are auached to the grant and are yet to be mel the income is recognised as a liabiliry and included on the balance sheei as deferred income to be rele&sed. Page 13
Peterborough Citizens Advice Bureau Notes to the Financial Statements for the Year Ended 31 March 2025 Cash and cash equivalents Cash and cash equivalents comprise cash on hand and call dewysits. and other short-terni highly liquid investments that are readily convertible to a known amount of cash and are subject to an insignificanl risk of change in vatue. Trade creditors Trdde CredIrS are obligations to pay for goods or services thai have been acquired in the ordinary course of business from suppliers. Accounts payable are classified a5 current liabilities if the chariry does not have an unconditional righi, at the end of the reporting period, to defer settlement of th¢ creditor for at least twelve months after the reporting date. If there is an unconditional right to defer settlement for at least twelve months after the reporting date. they are presented as non-current liabilities. Trade creditors are recognised initially at the transaction price and subsequently m¢&sured at amortised cost using the effective interest method. Fund structure Unrestricted income funds ar¢ general funds that are available for use at the trustee5' discretion in furtherance of the objectives of the Charity. Designaied funds are unrestricted funds set &side for specific purposes at the discretion of the trnstees. Restricted inwme fimds are those grants for use in a particular area or for Splf1¢ purposes, the use of which is restricted to that area or purw)se. Pensions and other post retirement obligations The charity opcratC5 a defined con(ribution pension schemc for ¢mployees. The assets of the schem¢ arc hcld separately from those of the charity. Pension costs charges in the Statement of Financial Activities represent the contributions payable by the charity during the year. 2 Income from donations and leg%¢ies Unrestricted runds General Totsl 2025 Total 2024 Donations and legacies; Donations from individuals Grants, including capital grants. Government grants Grants from other charities 554 554 130.000 4.337 130.000 130,000 1,752 134,891 134,891 131,752 3 Income from charit4ble activities Restricted fund5 Total 2025 Total 2024 Gran15 & donations 229.214 229,214 373,977 Page 15
Peterborough Citizens Advice Bureau Notes to the Financial Statements for the Year EDded 31 March 2025 4 Grants & donstions Unrestrided fund5 Restricted fund5 Total Peterborough City Council Kingsgate Community Church National Lottery Community Fund Change Grow Live - Aspire The Cole Charitable Trust National Citizens Advice Sundry grants & donations 130.000 50.000 1 ?4.886 20,000 34.328 180.000 124.886 20,000 34,328 .500 2.625 766 1,500 2.625 766 134.891 229,214 364,105 5 Investment ineome Unrestricted funds General Total 2025 Total 2024 Interest receivable and similar income. Interest receivable on bank deposits 4.396 9,765 6 Expendithre on charitable gctivities Unrestricted funds Gener41 Restricted funds Total 2025 Total 2024 Governance costs Office costs Other costs Premises costs Staff costs Wages. M & pension Internal Charges.. Staff costs Internal rccharge5: Governance Internal recharges.. oifice Internal recharge5- Other Internal rccharg¢s'. Premises Internal recharges.. Salaries 17.187 19.815 413 47.051 2,847 216,370 (1.633) (12,027) {13.553) 17.187 20,061 20,457 22,693 4.943 33.486 11,840 560.896 246 2.125 47.051 5.188 408,385 2,341 192,015 1.633 12.027 13.553 (2) 33.365 89,754 (33,365) (89.754) 153,353 347.057 500.410 654,i15 Page 16
Peterborough Citizens Advice Bureau Notes to the Financial Statements for the Year Ended 31 March 2025 7 Staff costs The aggregale payroll costs were as follows: 2025 2024 Staff c05ts during the year Jvere: Wages and salaries Social 5¢¢urity costs Pension ¢osts 373,800 26.479 8,106 520,893 30,532 9,471 408.385 560,896 The monthly average nurnber of persons (including senior management tram) employed by the charity during the year was as follows: 2025 No 21124 Average number of employees 14 14 Staff costs in the financial year 23124 included the cost of up to 4 agency ernployees who are not included in the average number of employees. 9 {2024 - 12) of the above employees participated in the Defined Contribution Pension Schemes. Contributions to the employee pension schemes for thc ycar totalled £8.106 (2024 - £9,471). No employee received emoluments of more than £60.000 during the year. The total employee benefits of the key managernent personnel of the charity were £63.020 (2024- £87.672). 8 Related party ¢rgn5actions There were no related party transactions in the year. Page 17
Peterborough Citizens Advice Bureau Notes to the Financial Statements for the Year Ended 31 March 2025 9 Tangible fixed assets Fixtures & rittings Compuler eqvipTnent Total Cost At l April 2024 Addition5 Dispjsals i,282 10.569 900 11.001) 13,851 900 (3.28?) At 31 March 2025 10.468 10,468 Depreciation At l April 2024 Charge for the year Eliminated on disposals 602 547 (1.149) 9,311 464 (389) 9,913 1.01 I (1,538) At 31 March 2025 9.386 9,386 Net book valut At 31 March 2025 1,082 1,082 At 31 Mah 2024 2.680 1.258 3.938 10 Debtors 2025 2024 Trade debtors Prepayments Other debtors 22.500 8,101 8,409 6,679 31.918 16.510 I I Creditors: amounts falling due within one year 2025 2024 Trade creditors Other taxation and social seeurity Other creditors Accruals 414 5.900 20.090 893 8.883 3,153 5.391 29,416 18,320 Page 18
Peterborough Citizens Advice Bureau Notes to the Financial Statements for the Year Ended 31 March 2025 12 Obligations under leases and hire purehase contratts Operating lease commitments Total future minimum lease payments under non-cancellable operating lea5 are as follows: 2025 2024 Land and buildings Within one year 7,896 19.000 13 Funds Balance at 31 March 2025 Balance al I April 2024 Incoming re50urees Resource5 expended Transfers Unrestricted funds General General fund 218.634 139.287 (153.353) (10,355) 194.213 Designated Potential redundancy Premises fund 30.200 35.000 (200) (35.000) 30,000 65.?00 {35,200) 30,000 Total unrestricted funds ?83.8J4 139.287 (153.353) {45,555) 224,213 RtrIcted funds Access (o Advice (Aspire) Household support fid Su1VIng Winter Appeal Cosi of Living Assessor Foodbank Debt Advice proje Fuel Poverty Income M&ximisation MHWA (Menthl Health & Welfare Adviser) 5.529 23.936 100 13.265 34.328 {43.302) 3,445 (23,936) (100) 12.503 23.735 20,000 (45.768) (51 117) (42.801) 42,801 1,288 28.170 (1.288) 8,102 50.000 (86.272) 54,703 {77.797) 23,094 Total restricted funds 72.288 229.214 {347.057) 45.555 Totgl fund5 356.122 368,501 1500.410) 224,213 Page 19
Peterborough Citizens Advice Bureau Notes to the Financial Statements for the Year Ended 31 March 2025 Balgnce at 31 March 2024 B4lance at I April 2023 IncominE resources Resources expended Transfers Unrestricted funds Gefterttl General fund 230.416 141.517 {135.110) (18.189) 218.634 Designaled Potential redundancy Premises fund 30,200 35.000 30,200 35.000 65.200 65,200 TotAI unrestricted funds 295.616 141.517 (135,110) (18.189) 283.834 Restrieted Access io Advice (Aspire) Household support fund Cavell Centr¢ The Headley Trust Projecl Surviving Winter Appeal Cost of Living Assessor Foodbank Fuel Poverty Income Maximisation 5.744 25,746 204.965 (25,961} (181.029) 5.529 23.936 4,522 (6,874) (4,522) 2.896 45,000 1.000 20.000 77,266 141,022) (900) (30.750) (97.081) 100 24,015 19.815 1.288 170,632 1,288 28,170 (142,462) Total restricted funds 199.327 373,977 (519,205) 18.189 72,288 Total funds 494,943 515.494 (654.315) 356,122 Page 20
Peterborough Citizens Advice Bureau Notes to the Financial Statements for the Year Ended 31 March 2025 The specific purposes for which the funds are to be applied are &$ follows: Access to Advice (Aspire) - a project to embed generdl advice into the Peterborough Aspire offices to support lients on a recovery pathway from substhnce abuse. C05t of Living Assessor- funded by naiional Cilizens Advice & Awards for All to undertake initial assessments of advice needs for new clients. Income Maximisation - A project funded by PelerlM)rough City Council to support Iwal people dealing with the C05t of living crisis to maximise their inwme through benefit take up and dealing with their debts. Fuel poverty - A project funded from charity restricted reserve5 - rernote advice assist the clients with their energy bills. Surviving Winler Appeal - A project fijnded by CCF to 1St clients with energy bills. Household support fund - Funding from Peterborough City Council via the Household Supw)rt Fund to issue Fuel and Food vouchers to households that met the eligibiliry criteria. Foodbank - Funding from Peierborough Foodbank to provide infonnation and advice to Foodbank customers to help them to deal with food poverty and maximise income through benefit take up. Debt Adviser- a dedicated resource to help customer5 who are in financial diificulty. MHW A - to fund ihe Menthl Health and Welfare Advisevs work. Headley Trust- a project to 5UPPOrt people in Peterborough negatively impactd by the c05t of living crisis. The nding is coniinuing into the nex( period. Also1&st year ihere were the following projects.. Cavell Centre - An outreach centre supported by Evelyn TrusL CCF and Strangward ChariL2ble Trust. The transfers from the Fuel Poverty fijnd and the small balance on the Winter Appeal nd to the General fund reflects the release of any rcstriclions on the use of these funds. The (ransfer from the Household sUprt fund to the General fimd relales to activities which have ceased, and the release of any restrictions on the use of thcsc funds. All the other trdnsf¢rs from the Generdl fund io restricted funds is to cover the deficit on these activities. The following funds cosi more to run than the restricted income received in the period= The Access to Advice fund; The C05t of Living Assessor. Income Maximisation fund. Foodbank and MHWA. 14 An4lysis of net assets between funds Unrestricted 2025 Total funds General Designated Tangible fixed &%sets Current assets Current liabilities ,082 222.547 (29,416) 1,082 252,547 (29,416) 30,000 Total net assets 194,213 30.000 224.213 Pag¢21
Peterborough Citizens Advice Bureau Notes to the Financial Ststements for the Year Ended 31 March 2025 Unrestricted 2024 Total funds General Designated Restricted Tangible fixed a55¢ts Current assets Current liabilities 3.938 2i3,016 (18,3201 3,938 370,504 (18,320) 65.200 72,288 Total net assets 218,634 65.200 72,288 356,122 IS Fees payable to independent examiner During the period, the fees payable (excluding VAT) to the charity's independent examiner Community Accounting Plu5 are analysed as follows: 2025 2024 Independent examination 1.805 1,735 16 Taxation The charity is a registered chariry and is therefore exempt from corporntion taxation. 17 Trustees remuner4tion expenses During the year the charity rnade the following transactions with tNstees: Anna t £86 (2024: £Nil) of expenses wer¢ reimbursed to Anna Lee during the year. These expense5 were for subscriptions and travel costs. Shu Vu#n £35 (2024: £Nil) of expenses were reimbursed to Shu Yuan during the year. For a subscription to the Honorary Treasurers Forum. No trnstees, nor any p¢rsons conn¢cted with them. have received any remuneration from the charity during the year. No tnteeS have received any other benefits from the ch3rity during the year. 18 Ch4Tity status The charity is a company limited by guarantee and consequently does not have share capital. Each of the trustees is liable contribute an amount not exceeding £1 O towards the assets of the charity in the event of liquidation. Page 22