Company registralon number. 02610208 Charityreglstratlon number. 1( Improving Lives Plymouth (A wmpany Ilmlted by guaranto&) Annual Raport and Flnondal Statements for the Year End 31 March 2024 WESTCOTTS CMARfERID ACCOUNTA117$
Improvlng Lives Plymouth Contents Trustees, Rert 1 to8 IndependentAudltorg Reptyt 9t011 Statem8ntof Flnancial Actlvtoes 12 Balance Sheet 13 statement of Ca$h Flows 14 Noles to the Flnanclal Statements 15to29
Improving Lives Plymouth Trustees. Report The Irustses, are directors for the purposes of rMpanY law. pr88ent the annual report together th the ffinancial statements and alItorS, r8POrt of the charitable compary for the year ended 31 Maroh 2024. Raferenco and Admlnlstrativo D¢tsll• Charlty R•gistrallon Numbor Company Reglstrallt)n HUmr Prlncipal offlce and.H•ad Quarters 1086776 02610208 Ernest ErvJllsh Housa BuL*well Street Plymoulh PL1 2DA Mannamead Wellbelng Hub 156 Mannamead Road Harfley PlyTnouih PL3 SQL Tho Iru•¢••• S Wale TA L8a Ir861gnad 1 Augu8t2024> EM Latham JM Prfchard EJ Steed SM K6aty CEO & Company ••crotsry Audltor Robort Smlth Westcotts (SW) LLP Handelsbanken Ground Floor, Salt Quay House 4 Norther East Quay Sutton Harbour PlymoLth PL4 08N Bank•rn Pag8 1
Improving Lives Plymouth Trustees. Report Strateglc report The follovlng sections for achlovemenls and perfonnanc8 and finandal review form the strdtsglc report of thg chartty. Structuro, govomanc8 and management Improvlng Llves Plymouth Is a ReglsteT8d charfty and a Company Llmlled by Guarantso. Thls m8ans It 58 accountable to the Charfty Comml8slon and Compan185 House. All fllln9S to these regulatory bodles are mado 8aGh year wlthln th8 r8qulred Ime frames. The area of benefll Is Plymouth. The Board of Trusts88 compd$&5 company dlrectors and hOrrary officers Tha trustees Sel the pay of key personnel In Ilné th the local market. The Chief Execullve Officer Is also th8 Company SoGrelary. Th8 board has r8sponslbllity for implemenllng the alms and Dblecllvas of the charlty IhroLfrJh the dev8foprnent of appropTlale pollcles and strategies. Regular board m8etlngs are held throughout th8 yoar to monitor 8ThJ review th8 work of thg charlty. Onca a year tho trustees and the Gharfty senlor stsff meet for a day to look at the slr8ts9lc1s8u6s affectlng the chadty and Its development. All trustees have an Inductltsn PTogramm8 whl¢h Involves them vlsllng the Improvlng Llves Plymouth s8rvl¢es and prole¢ts. They are also glv8n all r818vanl documents. Includlng the Artlcles, Bu51ness Plan. Annual Rlsk Assgssmenl Plan. aTrJ other key do¢um8nts and polldes. Thè ChaTIty Commlsslon document Tho Ess8nfj81 Tru8te8 CC3'18 also Includod. Improvlng LIve8 Plymouth u585 thè Gov8rnance Code of Good Practlce as a benthmark for Its Trustee Board. Rl$kAss•ssnMnt Each of th8 P8r8ons Is a Iru5ts9 al the date of approval of th18 report conflm8 that.. 30 far as they ara 8war8. there18 no r818vanl audlt Infomallon of vthlch the charfty8 audltor15 unaware., and they have taken all slaps that th&y ought lo have tskan as a Iru81ee to make thomsolvos aware of any r81gvant audll Irrfornauon and to estsbllsh that tho charfty'8 alItOr 1$ awaro of that InformaOn. The Iruslee$' annual raport and the stral8gl¢ report wor• approved on 11 Decembor 2023 and slgned on behalf of the board of trustses by.. Wo vlll support our new Senlor Manag8ment Team th a romll for thange to ensure tho DrganlsaUon15 reslllent and able to meet the Increaslng demand5 of our local communllies Page 2
Improving Llves Plymouth Trustees, Report Rewitinentof Trus The board has. and regularfy consi¢Jers {at least annualtyl. the skllls. knedge. and experience il ne8ds to govern. lead. and d811ver the charity's purposes effectively. It refi8Gts thls mlx In Its trustse appointments. balandng the need for continulty vAth the need io refresh the board. There Is a transparent procedure to appolnt new tnJstee5 to the board. whlch Includes adverlslng vacancie5 on our social medla and our website. Appointments or nominations for 818GUon are made based on the skills. knovledge, and experience the board needs arKI wth full cortsideralion of the benefits, Indudlng 5eTvl¢e user representatlon. We target recrultment to athl¢ve both a balance of skills and representation. TnMt•89' rn8ponslbllltles st*menl The Iru$le&s. who ara a180 dItorS for the purposes of company law, are responslble for prepartng the trusle8S' TOPOrt and tha flnancSal slat¢m&nts In accordance appllc8bl8 law and Unlted Klngdom A¢¢ountlng Standards Iunlled KSngdom Gener81ty ¢epted Accountlng Pradc61. Company law requlres th8 charlty trustses lo prepara ffnanclal slatgments for each year vthlch glve a truè and falr view of the state of affalrs of th8 charitable company and the InGomlng resources and appllcallon of résources, InclLKllng the Income and exp8ndllur&. for that perlod. In preparlng these flnan¢lal statements, the trustees ara requlred to: soloct $ullabl8 accKJunUng polldes and apply them conslstenty; obseN8 tha methods and pdnclpl88 In tho Charfles SORP: mak¢Judgem8nts and 9sUm8tes that ar8 reasonable and prudent; state whether appllcable UK Accounttng Stsndards have been followed, Subject to any materfal departures dlsGlosed and explalned In the financlal statements; prepare the flnanclal 5tstsments on the golng Gon¢ern basls unle5$ 11 Is Inapproprfala to presume that th8 charftable company wll conllnue In bu51ness. The Iruslee5 ar& resp)nslble for keeplng adequate 8ccounUng r8cord8 that are suffldenl to sh¢)w and &xplaln the chadV$ transactlons and dS$dos8 wlth reasonable acGuracy al any Ilme thè flnanclal poslllon of the charity and enable them to ensur8 that the flnanclal statements comply the Companlès Act 2006. They are also respon$lbl6 for safeguardlng th& assets of th8 charSty and hence for tskSng r8a80nable steps lor the preventlon and del8don of fraud other IrregularlU8s. Obl•ctlvos and a¢tlvltlo• Our Purpo Tho objects forwhlch Improvlng Llves Plymouth was establlshed in 1W7, and amgndod In Juno 2019, ar•: a) to asslst, comfort and guid6 any person may b8 In dlstress by reason of Fmty, 111 health. lonellness or any other use. bl lo promote and protect the health and wellbolng and to relleve need, suffedng and dlstress among persons wlthln Ptymouth and the surrounding area, who are currently or hav8 prevlously served In the armeij forces and their dependents, through the provl$lon of servlces, advlce and fac11188 lo a5slsl In thelr rehabllltatlon and Integratlon Into the communlty. cl to promoto. encourage and f05t8r any oblocts vthlch may be for the common good of the communlty thIn Plymouth aThJ the surroundlng area; and. dl to enrnurage, Inltlate and 00p¢rate In the work of other volunt8ry or statutory bodles for the advancement of educaOn, the further8nc8 of health, the rellef of poverty. distress or slckness or for any other work of a charftsbl8 nature or whlch may hereafter be deemed by law to be charitable. Our 3-Y8ar StrateglG Plan 202&26 We will support our Senlor Management Team and Core 8uslness Support Team th a remlt for change to ensure tho org8nisatlon is resilient and abla to m88t the Increaslng demands of our local communltles. 86low are the maln aims and objectlves of the plan. VISK)N A healthy, happy, suslainablg and thrfvlng soclety for all people. MISSION To support people and wmmuniUes across Plymouth and surrounding areas to thrive by leadlng healthier. happler arwj 8UStalnable lives. Page 3
Improving Lives Plymouth Trustees. Report STRAP-UNE Improvlng Llves- Your local health and w811-belng charity. VALUES- Our organlsauonal values gulde all of our behaviours. dedslons and plannlng. These aro embedded thTough a wlder organlsatlonal valu•s framowork bul at Ihelr core Gonslst of the folh)wirtg. Respect- We treat eryOne 1 r8SP8Ct and dlgnlty. W8 wlll r8spect peoples bellets, values and choicas when Idenlfyfng the ght support for maklng poslllve chang&5. Klndnoss- We avold judgement. W8 are sensltlve and seek ¢onnection th p&)ple. Llstenlng -we listen and respondto people's nèeds. We wlll actSvely Ilsten to what we ar8 belng told, engaglng Sn mean5nul conversatlons and responding lo people's needs In a 501ution foc#Jsed way. Honesty - We treat ev8ryone th honesty and Gomp8swn. We wll be honest 8nd compa$$lonate In everylhlng we do, rklng lo resolve prL)blems that people face to make Informed Gholces 8boul Ihelr Ilves. PRINCIPLES - Our $ervlGes are underplnned by five core prlnclples. Everythlng we do Is deslgned and dellvered wlth these In mlnd. erson d and hollstlc approaGhes to support pPIe.6 health and w811.belng that embraces tjody, mlnd. Implèmanfjng an 8vld8nc8d.b8s90 Ibh8tyl• m•dlclno approach lo health and wall-being creating a 'l0irnlng envlronm•nt' for all poople and partners embradng an 'outward mlnd••t' or9anlsallonal ¢Lbltur8 that Is solullon fo¢used lo drlv8 our oul¢ome8 18klng a sy8tom.basgd approach lo worklng In parinershlps STRATEGIC OUTCOMES- Vvhatwe want to achleve Improved health & wellbeing outcomes for all local people Improved hgalth & w8llb8ing ¢qulty for Idenllfled groups at hlgher rfsk Improved lrnpact ofthe der h8alth. soclal care & wsllbelng system8 STRATEGIC OBJECTIVES . We aohieve our Straleglc Outcomes by focu81ng on the 5 followlng obledv8s 1. Doslgnlng and dellvorfng hlgh qualltys •cGg8slble and Impacthil pr•venLitlv• •brvl¢••.' SwwlGes {Inlormatfon, Advlce and Supporti that are trauma Inforned and co-prtsduGed that follow Ilfestyle m8diclno 8nd assel-based communlty d8vo1opmenl {ABCD) prfnclple$ In41ne wllh a rdevant quallty assured standard IAQS - AdvlGe Quallty standard}. Dweloplng servlces that are proventatfva and sll betsveen th& Publlc and Local Aulhodty care and Prfmary Care and In baen Prfmary Care, Sewndary Care and Loc81 AulhoTIty servlG9S. Improvo th8 understandlng of our Impa¢l and our ablllty to evldenc& need8. By hamosslng our management Infomiauon, research and qualitstlve feedbaGk to Infom our 8ervl¢e dellvery and also lo Inform pollcy Snlllallves acr05s Plymoulh and Devon, to better deslgn and dellver person-¢entred actlvitles, support Vlebsite content to communlcate our leamSngs and SUCC868 Storles our stakeholders and the wlder publlc. Our core seNlce dellvery area prforfli8s are Ilsled below dustered Into 11 areas. Each d8llvery are8 VAII dèvelop Ils own seNlce delSvery and bu$lne5s d8velopment plans. The are more than 20 additlonal sub-prolects under those servlce aTeas. In addlllon, ILP wlll constsntly seek to develop new servlce areas that meet the population health and well-being needs of Plymouth and surrounding areas. In partlcular focusiNJ on developlrrfJ families. parenllng support and women's h8allh needs. 1.1 Advlcè Plymouth Our Information and Advlce seNlce drop-in at Ernest Engllsh House wlth addillonal Hospital oulr&aGh servlce. Th5s slee has 8 kay focus on welfare and benefits advice for Income maxlmisalion combined th support around the wldèr $oGlal detsrminales that impact p¢ople's lives. (Mental Haallh noeds, Housing. Energy, Food access. Legal access. Employment Support, nancIal managem8nl, elc.) Page 4
Improvlng Lives Plymouth Trustees. Report 1.2 ILP Well-beinu Collgge. Including Age Positive. Active for All. Long-Term Conditions Salf-management ILCSMI and Well-8elng Hub advlsors. Our emer9lng offer almed al supporting people wlth long lem physlcal andlor mental health condltions. BLEildlng on our foundational Long.Terni Conditions courso this seTvlce has an evolvlng Tange of workshops. courses, peer support and physl¢al activities underplnned by the ILP Lifestyle Medicine approach. The College is for averybody aged 18 plus. although11 do8s include speclfic services for older people, young adults, parents and familles. women, men, veterans, carers. those wSlh sensory impairm8nls, people experlenclng mental health Issu6s, people vAth leaming dlffi¢ulllas, people wlth physlcal difficultles and people with auusm a5 well. 1.3 Caring for Carors Carers statutory assessments {aged 18 plus), peer support services, group$lacvItIes, polltty dovelopmenl and admlnlslraling th8 personal carers grants and tho house.hold support funds Iwllh Advlce Plymouthl. Also, a $pedalist Young Adult Carers servl¢e for those In transluon 2 adullhood,. (aged 17-25 Years) 1.4 8on•ory 8olutlon• A speciallst 're50urc8 and support cenlr8' for people wlth vlsual and headng Impairnents. Supplylng speclallsl equlpment, repalrs. drop4n servlces, courses, advoGacy and acllvi118S to help people who have a s8nsory Impalmient. 1.5. Bettor Futu Orlglnally eslalylshed by ILP In 1975. An acllvllles day $9Nice for people wlth mlld lo modgrat8 leamlrwJ dlsabllltles almed at promothg pos18 and healthy Ilfestyl85 wlth Inte9ratlon Into der soclety. 1.6 Veteran• and Famlly Hub An Informalon, advlce and support $orvl¢e for any vetoran and thelr dos8 famlly memb8r8. The new Hub was estsbllshed through a ¢o-produclion approach wllh local veterans In 2019. However, ILP has been dellverlng targgted support to Valerans and their fam111es slncg the first worfd war and In 2018 amended our constttutlon lo refie¢l that we are also an aed forc86 communlty Gharlty. 1.7 Changlng Futur•• A leadlng cSty.5de programme of trauma Informed cwroducllon. peer research and appr¢¢lallve enqulry almed at influenclng policy and serviGo de51gn for Feop18 th complex needs. Provldlng 'sheltsred employment opportunltles, for P88r Researchers. Plus developlng volunteer re¢rullment and employment recrullment pathways Into health, carg VGse 8nd prlvale 5e¢tors. 1.8 D•von Mental Hgalth Alllan A partnershlp been ILP. 4 further VCSE agenc189, the Devon IC8 Ilnt8gfal8d Care 8oard - NHSI, Llvewell Soulh-W8sl CIC and the Devon Mental Health Partn8rshlp Trust IDPTI. Provldlng system leadershlp and Innovatlve Servlce dellvory across mental health 5&Nlces for thos8 wllh S8ver8 and Endurfng Mental Health Issues. ILP lakas a lead on Co-producllon for the A1118nce and a18ad for communlty dav8lopment In Plymouth and West Indudlng the Plymouth Mental Health NeNvork. 1.9 Plymouth W8118olng Hub3 N•twork ILP was a foundlng partner of the 5 orlglnal W811-being Hub$ In Plymouth durfng 2018-19 and then the W811-Belng Hubs NeIOrk In 2022 worklng Imlh Plymouth Clty Coundl PubllG Héalth Team. Th6 NeIk has now grown to a p8rtnershlp of 10 hubs and 8 organlsatlons. The Nerk aims lo create an Integrated web of health and well-belng Hub8 that provld8 8 w81k-In and or 181gphone servlce Monday lo Friday been gam and 5pm. for members of the publlc lo discuss any aspect of Ihelr health, well-belng and the wlder soclal delerniinates that Irnpacl health. To be supported to access servSces at any of the hubs or the der VCSE across the clty. The networft Is also developlng Strategic allgnm8nts wllh Llvewell, Unlversity HospSlals PIyTnouth, Primary Care, Communlty Phamia¢y and Plymouth Communlty Homes, ILP rAJrrently chalrs the Nerk ExeCUve group and employs the Well-Belng Hubs PTDgramrn8 Lead ¥tho Is r&sponslble for co-ordlnallon of the n8fv40Tk and Gurallng a broad offer of servlcgs beeen the partner5 and talklng a lead on the annual Hubs Nefv40rk busines5 plan. 1.10 Well-Bglng Hub Bulldlngs and S•rvlce Offgr Refurbishlng and redeveloplng both ILP Well Belng Hubs at 156 Mannamead Road and Emest Engllsh House respectively. Maximising capaclty to deliver s8rvlces by both ILP and partner agencSes. A150 explorfng the development of 'salelllte' Hubs based in Muuey Plaln and the City Pannler markel areas to inuease accesslblllty. rApadty and vlsibllity th tho der publlc and targeted groups at rlsk of health Inequality oulGomes. 1.11 Volunto•r Centre 8ulldlng on the eslabllshed ILP volunteer team lapprox. So volunteers across all projects) lo redevelop the original ILP Volunteer Cenlre11974-2018} and the ILP Volunte8r quality accredltabon. Recrultlng volunteers for all ILP seNlces and partner agencies on requ8St. Page 5
Improving Lives Plymouth Trustees. Report 2. Communicallng publlc mÈ$saglng about healthy lif8styles: We will provlde Information. advice and research to help pp1a Improve their own health and well-being. utilisit dlgltal and soc181 medla. broadcasl medla. publlG events. partnetshlp meetlngs and press refoasgs. Utilislng a mlx of broad messaging and targeted messages for key groups. Ralslng the profile and Impact of ILP to ensure our Ioc21 communlUe5 and partner agenGl85 both understand our WQTk. acc8SS our servSoes. support our a¢tlvlty and recelve Important me5sag8s and InteTventlons through an effe¢Uve dlgltal maTkettng strategy. 3. Workforce devolopmont •nd Well.belng: We 11 make ILP the best place to vL)rk. volunteer and 18am In Plymouth, where motlvated team5 (Bn provlde exceptlonal support to local people. We wlll 8nsure structured roles th fomia118ed progresslon routes, a transparent and competlllve payradIng system, th core competend8s link to a values bèhavloural framework, tralnlng plans, supervlslon and appraisals are In pl8c6 for the vthole of our workforc8. We VAII erUre that our employment pracllces réfi$Gt our Heallh Well-bolng PTindples to provldé a healthy workplaca. For example, Ihls wll Indude Trauma Infomèd reflecllve praclSce opportunltles, staff menopauso and Garers peer support groups. Plus, how we develop trauma Informod recrullm8nl pathways for staff and volunteèrs lo specificalty create opportunltl8s for P8opl8 who have recent Ilved experlence of relevant health Issues andlor ¢ompl8x needs. We 11 regularly revlow our Employee AssSstan¢e Programme Sn consultstlon with stsff. We 11 dwglop a volunteer engagèment and rnanagemènl strAtegy. to 8nsur• tho centrally of volunt86rs to th8 sèrvlces w6 dèliver, and their wellbelng Is approprtalely reGognlsed and supported. En5Urtng volunteers create grgalor dlversSty lo reflect the communllles we serve. lo enhance our Gapadty and d8velop a potsntial employmanl pool to meet workforce challenge8. W wlll con51der th8 Investors lon Volunl8er quallty assuranc$ award or sbmllar. 4. 8yst•m Load8r•hlp: To provld8 'thought lead8rshlp' across loGal health and car8 systsm5 by becomlng a cantre ft)r InnovalSon and partnershlpB for pr8ventatlv& servlces that Improve health and well-belng. ILP wlll 8trlv6 to become the go to, trusted partner. We will conllnue lo play a leadlng role In the Plymouth Wellbelng Hub Alllance, Th8 Plymouth Montal Health Nefv40rt<, Davon Mental Health Alliance, Plymouth Tr8uma Informed Network, The CharvJing Futures Programme and partlclpat& across key forums, such as Devon Mental Health Provldei Collabor8llv& EX&cUVe Board, Plymouth LCP Dellvery Board, Plymouth Carers Strategic Partnershlp Board, Plymouth Cost of Lmng taskforc8, and the Plymouth Health and Wdl Belng Ste&ring Group. We wlll 8cfvely seek out to loln or Inlllaté now partnersh1, alllances and forums where we can play a leading role. 5. SUaInable Infra•tructure: Bulldlng a $lrong and sustalnablo buslness support Infr8$lru¢lure that can be used to d8llv•r and lead partnershlp-basgJ servlces, Dlverslfy our Income slieams through InGreas8d 8nlerprfse a¢Uvlty, fijndralslng, and Sndlvldual donatlons, resulllng In over 20% of our Incomo beSng generated from these Ihiee sources. InGluding the development of a dlgltal web based fvndralsing platform. Revlew our estsle Infraslruclure to ensure It meets the n8ed8 of wple accesslng 8eNl¢es and that we m8xlmlse accesslblllty and use for ILP. our local communitjes and partner agencies. Also to relnforce our long-lerm fiscal and servic8$ 5UStainablllty and maximlse soal value by enabllng partners to U88 our estste Infrastructure. Develop a new ovgrarchlng Quallty approath that covers GovemanGe, Buslnes8 Admlnlstraoon. l.T. Dats and Management Infomallon, Flnance, Fundralsing and Peopl8, Revlew our InfomaUon G)vemance policy and the use of dlfferent Management Information System5, en5urfng we meet the Cyber Essenllals Plus cerNflcafjon standards that 11 allow us to fulty engage In partnershlp work across Statutory and NHS assoclaled bodie5. Embed robust management, financa and legal frameworks to support our partnershlp aNI AfiianGe acuvity that enables ILP to lead and manage finance flow8 as a lead partner wth the appropriate system lo award grants, manage sub-contracted semces, sub-lease, purchas& or rènt buildirvJs and fundraise. OurAchlev•m8nt8 2023124 At any on8-tim8 ILP employs approximately 75 - 80 staff members and beeell 50 and 80 volunteers delivering a wdg range of infonnatlon, advlce and 5UPPOrt servlces to meet peoples haalth and well-being negds. We sec#Jred the oxtemally accrlted Cyber E5senllals Securty Plu5 accredllaoon to enhanGe ourdigital and cyber seGurity. Page 6
Improving Lives Plymouth Trustees. Report We have work&J wth Clur local W811-being Hub partners and the Plymouth PLFbli¢ H8allh team to expantj from 5 Hubs to 11 hubs across th8 city. Thls now includes both ILP buildlngs at Mannamead and City Centr8 now being desigr¢aled as Well-BelrvJ Hubs. Wlh future plans for our Clty Centre Hub lo also become a Family Hub. ILP co-chaired an NHS sponsored 100.day ¢hallenge event in lal8 2023 to devdop Innovative dy5 of supporbng people in the community wth Long Tarn1 Conditions acsSIng Hospltal OLrtpatients D8P8rtmenls, Livewell Community servSces and Primary Care to bespok8 aGCèSS health and well-b8ing support through the wider voluntary and community sectOT. We d6v8loped a new Well-belng Collage offer underpinned by a, Llfestyle medlclnts, approach and commlssion8d the development of a naw Well-b8ing College wab-slts to improve accoss and Infomiallon for our servlcs from members of the publlc and professional agèncles. Sociallmpoctststem8nt In 2023124 ILP provided support to over 20,000 lo¢al pèople through Infomation, advlce, emotlonal and PTactlcal support We dellver8d over 4,000 support sosslons for over 100 membern of our communlty who hav8 a mlld to moderate leamlng dlsablllty. Adve for All Supports and promotos Induslve physical actlvlty In adults th dlsabilltles and long.tem health conditlons Includlng mental hgalth and aullsm Over 600 peopk8 eXper1erIng a severè mental health Issue, a leamlng dlsablllty, audsm OT physlcal dl$abll1ty attend¢d over 550 sessDn5 of pShOl091Cal and trauma Informed actlty sesslons, Includlng boccla, foctball. w8lklng, bask8lbal1, gardening. golf, lennls. cycllng, swlmmlng and much morg besldes. Inlormallon and Advlce support was provlded to approx. 10.000 peopla, and we hèlped obtain ovor £6 mllllon In welfare benefits In partn&rshlp th Cltlzen5 Advlce Plymoulh. Wa have over 7,500 unpald cawTS regl8leTed wllh ILP and we undertook OV8f 600 new statutory careTS as8955ments In the year and awarded over £250,000 In personal grants and household support fund5. We supported over 200 peopl8 to acces5 our Lon9-Term CondlUons Self-managemgnl - My Health, My Way course. Thls cour$8 empowers people Ilving wllh any long-term physlcal or low-level mental health condltlon. to better manage thelr condSUon and lo achleve a better quallty of Ilfe. Our PlymoLrth Veterans and Family Hub sUPPOrted over 1,000 veterans, and Ihelr carers. th soclal acllvltles, peer support, and cagework. W8 also work th a Tange of organlsallons In the Glty to 8h8pe better pathways to 8mploymenl, mental wellbelng, welfare, hou51ng advlca and ffnanclal Inlormatlon. An Interfm 80dal return on Investment roport has Indlcated that for every £1 spent on the Veterans Hub It sav8s th8 publlc purse In excess of £8. Wlth a cost beneflt analysls rallo of over 2.25 '.1 th both figures r8fl8cllng hlgh valua by DLUHC (Department LallIng Up, Hou51ng and Communlllesl. We esllmale we have wcalved In excess of 4,500 hours ofvoluntary support over Ihg year. We awarded ovar £5,000 for Innovallon grants lo local communSty groups almed at Improvlng Outcomes for people th severe and endudng mental hèalth Issues through our membershlp In the Devon Mantal health Alllanc8. We establlshed and facllllalod the new Plymouth Mental Hèalth Collecllve. A trauma Infomied, co4eveloped self-managlng ¢ommunSty group of people, professltsnals and organlsallons lo batter understand the needs Df people wllh mentsl health l$su8s and to Improve tho rèsponse of the local system to meet peoples needs. The co118Ctlve regularfy attract8 bethèn 70-80 people every quarter and davalops Its own agenda. tjlredlon and developmonL Flnanclal Rovlew Total in¢ome for tho year Wds £2,393,40212023'. £2.301.1591 and total gxp8nditure was £2,366,83312023'. £2,133.231 I. There was galn on the value of InvgStm8n15 of £24,62512023.'10s5 £15,295), whlch all had led to a n81 movement in fvnds of £51.194 12023: £152.633}. Income ha5 been mostly earned through the charltablg activ1ti85 of the charfty. wlth Note 7 showlng m05t of this Is due to grants and conlract5. a larg8 value of which Is from local authorlU95. Note 6 shows how Is recelved by aGlivty, wlth Increages to most aclivitigs in¢ome in the period. Expenditure ha$ increas8d In th15 perfod m08tly lTrllne wlth rf5es in IrKome, with expend51ur8 per aGtlvity. note 10, shthng Increas85 as expected. The Iruslees use a dlscrellonary management seNlc8 wlth a risk classlflcauon of'cautlous with risk, wlth Brewln Dolphin as investment advisors. At the year-end the market value of the portfolio has Increased by £24.625 to £391,652 ftillowlng a decrease last year of £15,295. This largely follows global flu¢tuations In mark8ts given external condilions. Income has also been eaml froTn investments of £7.10512023: £9.9551. Th8 net movement In funds was £51.194 {2023.' £152,633), with net funds at the yearond being £1.510.221 {£1,459,027). th 1$ largely represented by the flxed ass8ts a5 seen in the funds note 25. Page 7
Improving Llves Plymouth Trustees. Report Fund.ral8lng Stsndards Irrforn)ailon Improvlng Lives Plymouth 15 registered with th8 Ilependent national Fundralslng Regulator of charflable fund-r8ising 'The Fundrdising Regulator,. We appolnled a professional fundraiser to primarlly ralse funds from instilutlons and we have policies and procedures In place to ensure commitment to good fun(J-raising practice Including the protectlon of vulnerable people. We have nol recelved any mplaintS from our fund-raising activities. The charity has a range of pollcies and procodures lo respect a person's prfvaGy. Plan$for Fuluro Porfods Our plans for the short and m8dium term have been ImpaGted, as many chariUes and OTganlsatlon$, by rlslng Irfflalion, real 18mi reducllons In govemment fundlng for organlsatlons delivering prevenlalive wmmunlty health and well-b8ing servlces, natlonal gov8mmenl taxation changes, cllmale ¢hangg, greater compellllon for fundralslng, In¢reasing social needs exacerbated 51nGe the ¢ovld pandemlc, a NHS and Adult Social Care system that is under slgnlflcant duress and a Plymouth Issue around large scale work-force shortfalls for new appllcallons to loln ILP and the der health and care sector. Wa have therefore developed a new Stralagy and business plan for 202&28. In parucular, ILP I11 develop new strat8gles and servi¢¢$ that support peDple wlth both acut8 and long-temi haallh conditions that supports greatsr self-agency and we will work In more Innovatlv6 8lllan¢es and partnershlps wlth muluple communlty organSsations, charltles and Statutory agencl8s to Improve health Dutcomes for all. To underp1n Ihls actwty, we are Snvesting more r8sourc88 to support our core buslness support Infrastructure to aohlev8 transformativé Ghange through a new valu8s and behavltsur framework and have Identtfied 5 key prlnclple$ to gulde Dur approach. Audltor Each of the per80ng Is a tru8188 at the dale of approval of th18 report ¢onflms thaL $0 far as thay arg aware, there Is no relevant audll Infomiauon olwhlch the charlty's audltor Is unaware: and e 1ok8n 811 sle hl o have al k'larfvs audk, nasatru ake ma ems8lv8s aware of any rolovanl audlt s aware o The trust888' annu81 report and the slrateglc report werg approved on 2nd December 2024 and slgned on behalf of the board of tNste88 by: i%etQT IP,. orm8 ChalrofTrustees.................... {Jeremy Prlchardl .Date. Trustees (Flnance Leadl,,..... (Emlly Steed) Dato Page 8
Improving Lives Plymouth Independent Auditorfs Report to the Members of Improving Lives Plymouth Oplnlon We hav8 audlled the flnancial ststements of Improving Lives Plymouth (th8 'charlty'} for the year ended 31 March 2024. whlth compris8 the Statement of Financlal Actlvllles, Balance Sh8et, Slalemenl of Cash Flows, and Notes lo th8 Financial ststemenls, including a summary of $ignificanl accounting policies. The finartual reporting framework that has been applied in their preparatlon is Unit8d Kingdom Accounting Stsndards, comprtsing Charities SORP FRS 102 'The Flnandal Reportlng standard appllcable in the UK and Republic of Ireland, and appllGable law (Uniied ngdoM Generally Accepted Accountlng Practice). In our opinSon thefinanclal statsmgnts: glve a Iruts and falr vlew of th6 ststs of the charity's affalrs as at 31 March 2024 and of ils InmIl re8ourG6s and appllcalion of Tesources, includirwJ ils income and expenditure. for the year then ended,. have beèn properfy prepared In 8ccordancewith Unlted Klngdom Generally Accepted A¢countlng Practlce: and have been PTepared in accordance wlth the requlrements of the Compan5es Act 2006. Basls for oplnlon We conducted our audlt In accordance wlh Intematlonal Standards on Audltsng (UK) {ISAs (UKI) and appll¢able law. Our responslbllltles under thos8 ¥tsndard8 are further described In tho audllor responslbilllles for the audll of the ffinandal slalements so¢llon of our report. We are independent of the charlty in accordance wllh the ethlcal requlremenls that are relovanl to our audll of the ffin8nclal 51alem8nls In the UK, In¢ludSng the FRC'$ Ethical Stondard. and we havo fulfilled our other alhlcal responslbllilie$ in accordance wllh these requlremenis. We belleve that the audll evidence w8 have oblalned15 suffl¢lenl and approprfale lo provld¢ a basls for our oplnlon. ConGlu8lons rnlatlng to golng concem In audlllng the finandal $lalements, we have Gonclud8d that the trustees us9 of the golng corKem basls of aGGounllng In the prepar8tlon of the flnanclal statements Is appropriate. Based on the work we have perfomied, we havè not Idenllfled any malerlal uncertalnlles r8lallng to evenis or condltlons that, Indivldualty or collectlvely, may cast slgnlficanl doubl on the charfty's abi1Sty to conllnue as a golng Goncern for a perlod of al least tsvelve months from Nthen the orlglnal flnanclal statements were authorfsed for18¥ue. Our responslbilllle5 and the r88ponslbllltle8 of the trustees hth r88pecl to golng concern are d8scrlb8d in the relevant sectlons ol th15 report. Othèr Inforrnatlon The trusl88s ar8 respon81ble for the other Informallon. The other Irrfomatlon comprf$88 the Infornatlon Included In the annual report, other than the flnanclal slalemant8 and our audllofs report Ihergon. Our oplnSon on the finandal statements do¢$ not covor the other Infomiallon and, exGopI to the extent Othe96 8xpllclUy ststed In our report, we do not expsS any fomi of assurance concluslon Ihareon. In connecllon wllh our audll of the financial stalements, our resp¢)n$lblllty Is to road the other Infomatlon and. In dolng so, conslder whether the other Informatlon Is materially Incon$lslent the finandal slalom8nts or our knoedge oblalned In th8 audit or olherwlse appears to be materially mlsslaled. If we Iclentlfy such malerlal Inconslslencles or apparent matértal mlsslatefft8nls. w8 required to det¢mlne whether there Is a malerfal misslatemenl In the financlal slalomenis or a maledal mlsstatoment of the othar Infom)atlon. If. based on the work we have performed. w8 oonGlude that therg Is a matsrlal mlsstatemenl of thls other Informallon, we are requlrad to report that facL We have nolhlng b report In th1$ r8gaTd. Oplnlon on other matter prnscrlbed by tho Companleg Act 2006 In our oplnion. based on the work undertaken In the wur5e of tho auditr, the Information glven In th? Trustees, Report for the flnandal year for 1¢h the flnanclal ststements are prepared Is conslstenl wth Ihe flnanclal ststements- and theTTU$tees' Report ha5 been prgpared in 8rdance appllcable18gal requlrements. Matters on whlch wo aro rgquired to report by gxGeption In the Ilght of our knowledge and understsndlng of the Gharity and Its environment obtained in the course of the audit, we have not idenlfied material misstst8m8n15 in the Trustees, Report. We have nolhlng to report in respeci of the follong matt8fs where the Companies Act 2006 requlre8 US to report to you If, in our opinlon: Pagg 9
Improving Lives Plymouth Independent Audltor's Report to the Members of Improving Lives Plymouth adequate a¢xounting reo)rds have not been kepL or retums aduate for our audlt have not been rewved from branches not v(5ated by us.. or the finawal statements are Ttot in agreementth the accounting records and relurns.. or certain dlsclosures of trustees r8muneratlon specified by law are not made., or we have not recelved all the information and explanats'ons we requlre for our aLKIIL Responslbllltles of Irustee$ As explained more fijlly In the Trustees. responslbllilies ststemenl (set out on page 3), th8 Irustees are responslbl8 for the preparaOn of the finan¢lal statements and for belng satisfied that they glve a true and falr vlew. and for such intemal control 8$ the trustees deteIne is necessary lo enable th8 preparallon of financial stst8ments that are fre8 from materfal mlsstalemenl, whether due lo fraud or error. In preparlng the finandal slalements, the trustees are responslble ft)r assesslng the chartty's ability lo contlnue as a golng concern, dlscl¢ysing, as applicable, matters related lo going concern and using the going ¢oncem basis of accountlng unless the tru$lees ellher Intend to Ilquldale the charlty or to cease operydtlons, or have no reallst6G altemalive bul lo do 60. Audltor regponslbllltlos fortho audlt of the flnanGlal statements Our obledv8s ara to oblaln reasonable assuranc8 about whether the finandal statements as a 018 ar6 free from materlal mlsstat6ment, wh8th8r due lo fraud or error, and lo Sssue an aL1t0r,$ report that Indudas our opSnlon. Reasonabl8 assurancè Is high level of assurance, but Is r1 a guarantee th818n audit ¢onducted In accordance wlth ISAS (UK) wlll always delect a matèrial mlsstalemenl when It exlsts. Ml$$tstements can arlsa from Iraud or arror and are consldered mat8rfal If, Indlvldually or in the aggregate, they could reasonably be exp8¢tsd lo Inftuence the e¢onomlc derAslons of users tsKen on tho basls of these fln8nclal ststements, Tho ext1 to whlch our procedures aro capable of deledng Irroguladtles, In¢ludlng fraud Is detalled tjelow. We Idenfied areas of laws and regulations tho1 could reasonably be expected to have 8 matsrlal effect on the fin8n¢lal statements from our general commerGlal and sector expedence and through dlsGusslon wllh the dSrectors arKI other managernenl, and Snspectlon of the tharity's regulatory correspondence. Wg MmuniCated Idenllfled laws and rogulauons throughout our team, and remained alert to any Indlcatlons of non-compllance throughout th8 audll. The company Ss sublecl to I¥w5 and regulallons that goveTn the preparoUon of the financlal stslements. InGludlng ffinanclal reportlng18glslallon. and other companles leglslallon. The company Is a180 subject l018WS and other regulalSons where the Consequen of non-compllance could have a mater181 Impact on the amounts or dlsclosures thIn tha flnanGlal stslements, Including employment. antl-brlbery, antl-mon6y18underlng and certaln aspects of companl8s leglslatlon. Owlng to the Inherent Ilmltsllons of an audlt, thore Is an unavoldable rlsk that we may not have detscted some malarfal mlssl8temenls In th& flnanGSal statements, evèn though we have properly planned and performèd our audll In accordancè wllh audlling stsndafds. In any audll, tharè remalns a hlgher risk of non-delectlon of Irregularllles , as these may involve collusion. forgery , Intentlonal omlsslons, mlsrepresentalions, or the overrlde of Internal contro18. We are not rs$ponslble for provènllng non-compliance and ¢annol be expected to ¢Jale¢t non.compllan¢e ¥th all laws and regulallons As part of an audll In a¢cordan¢o th ISAS IUKI, wo ex8rGlse profe$$lonal judgment and malntsln prolosslonal sceptlclsm throughout the audll. Wo also.. Identify and assess the risks of matsrfal mlsslalement of the flnanclal ststsments, whether due to fraud or error. deslgn and perform audlt procedu5 responslve to those rfsks. and obtaSn audlt evldence that Is sufficlenl and OPPTopriale lo provide a basls for our oplnlon. The rlsk of not dateIllg a materlal misslalemenl resulllng from fraud Is hlghor Ihan for one re5uIUng from error. as fraud may Invofve colluslon, forgery, Intentlonal omSsslons. m15repres8ntations, or th& override of Intemal rx)ntrol. Obtain an understandlng of Intsrnal control relevant to th8 audlt In order to d88ign audlt procedures that are approprlate In the clrcumstances. but not for the purposa of expressing an oplnlon on the effectlveness of the intemal control. Evaluate the approprlaleness of accounllng polldes u8ed and the reasonablene$5 of accounttng e5tlmates and related dlsdosures made by the Iruslees. Conclude on the approprfaleness of the trustees, use of the golng concern basls of accounUng and, based on th8 audlt evidence obtalned, whether a malertal uncertalnty exlsts related to events or cond1tl0r that may cast slgnlficant doubl on the Gharlty's ablllty lo CntInUe as a going concem. If we GonclLtsYe that a malerfal uncertalnty exlsts, w8 are required io draw attentlon In our audltorfs report to th8 related dlsclosures In the flnanclal statements or, If such dlsdosures are inadequate. lo modify our oplnlon. Our concluslons are based on thè audll evldence obtalned up to the date of our audltorf$ report. Howov8r. future events or conditlons may cause the charity to cease to continue as a golng concern. Evaluale the overall presentab'on, structure and content of the finanrAal statements, including the disclosures. and whether the ffinanclal statements represent the underlyirvJ Iransactlons and ev8nts In a manner that achieves fair presentallon. We communica18 wlh those charged with governance regarding. among other matters. th8 plann8d scope and timing of th8 audit and significant audll findlngs. including any slgnlficant defiencIeS In inlernal control that we Idenllfy during our audit. Page 10
Improving Lives Ptymouth Ind8p8ndent Audltorfs Report to the Memb8rs of Improving LIV Plymouth U8• of our report This report Is made so18ty to the charftable compatys trustees, 8$ a body, in a¢¢ordanc8 Vth Chaptsr 3 of Part 16 of the Companles Act 2006. Our audlt work has b88n undertaken so that we mlght state to the ch8rfty's trustees those matters we are requlred to state lo them In an audilols report and for no other purpose. To the lullest extsnt pemitted ty law, we do r1 accepl or assume responslblllty to anyone olher than the chadtable company and Its truslegs as a body, for our audlt w)rk, for Ihls report, or for the oplnlons we have forned. Adam Croney (Sanlor StaiutoryAudltor) For and on behalf of Wostwtts (SW) LLP Page11
Improving Lives Plymouth Statement of Financial Activitles for th8 Year Ended 31 March 2024 (Including Income and Expendlture Account and Statement of Total Recognised Gains and Losses) Unrostrlcted lunds Rostrfctad funds Totsl 2024 Totsl 2023 In¢om• and Endowments from.. Donallons and legaclas Charftable aGtiviUes Investment income 17.806 1.935,377 7,105 2.369 430,745 20.175 2,366,122 7,105 11.088 2,280,116 9,955 Total Income 1,960.288 433,114 2,393,402 2,301.159 Expendlture on: Ralslng fijnds Charltable adlvll8S (21,8) 11,939,777) 121,8901 12,344,943) 117,666) (2,115,565) 10 {405,1661 Totsl expandlluro Galnslllosses) on Investmanl assets {1,981,667} {405.1861 12,366,833) 12,133.231) 13 24,825 24,625 115,2951 Net Incom6 Transfers boiwten fvnd8 23.246 35,539 27,948 {35.5391 51,194 152,833 Nal movement In 58,785 (7,591) 51,194 152,633 R•conclllatlon of funds Totsl funds brought forward Total furKls carded forward 1,451,436 7,591 1,459,027 1,306,394 25 1.510,221 1.510,221 1,459,027 The statemanl of flnanclal actlvltles InGlud88 all galn9 and10sse5 recognlsad In the yoar, All In¢omg and expendlturè darlve from conllnulng aGtlvllle5. Th8 notes on pages 1510 29 form an integral part of these financial statements. Page 12
Improving Lives Plymouth (Registration number: 02610208) Balance Sheet as at 31 March 2024 2024 2023 Flxed assets Tanglb18 assets Investments 18 19 858,038 391,652 841,113 367.027 1.249,688 1,208,140 Current as8•ts 3,699 55,623 864,244 3,333 227.797 834,455 Debtors Cash at bank and In harKI 21 723,568 865,585 Crodltors: Amounts falllng duo wlthln on• y• 1429,699) 1588,0311 Not curront 293.867 297,554 Total 4••ot8 l••• ¢urrnnt Il•bllltl•• 1,543,555 1,005.694 Cr•dllorn: Amount• lalllng du• •ft•T mor• than on• y 24 133,3341 (46,6671 N•t a•••t• Funds of th• charlty.. Rostrlcled Fur¥JB 7,591 Unro¥trfct•d Inc+%nO fund• D881gnaled Funds Ganeral FurKIs 5g1.652 918,569 567,027 884,409 Totsl unrestdcted funds 1,510,221 1,451.438 Total funds 25 1,51 D,221 1,459,027 Tho flnan¢lal 8tal8ments on pag88 12 to 29 wer8 approv1 by tho tru8te8s, and guthorfsgd for Is5uo on... 8lgned on thelr b$half by.. Tru51eo JM Prfchard Trustee The notes on pages 15 to 29 fo an integral part ofthese finandal 5tatsments. Page 13
Improvlng Lives Plymouth Statement of Cash Flows for the Year Ended 31 March 2024 2023 Cash flowsfrom operatlng actlvltles Net cash Inojme 51.194 152,633 Adjugtmonts to cash flows from non<•$h Ilems D8preoatlon Investment Income Interest payable Net lossesllgalns) on Inv8sbnents 18 16,021 (7,1051 7,120 124,625) 18,372 (9,9551 5.728 15,295 42,605 182,073 Worklng capltal adJu8tmènt• (Infftaseydecrease In Stocks Decrea8ellln¢reasel In debtors IDeGrease)Ancreas8 In c¥&llto Investment (xh Inter8$1 pald (3861 153.450 {119,6081 7,398 17,1201 21 22 (159.4991 168,808 (5.9511 15,7281 Net ¢8$h ffows from operatlng acfvlll88 76,359 180,183 Ca8h flows from Inv•$tlng •ctlvltl•• Acqulslllon$ of tanglble assets Acqul$lUons of Irwestrnent8 Proceeds from sale of Investments Dlvldend, Interest and rents from InveBtments 18 19 19 (32.9441 142.2091 34.811 7,105 146.2911 50,567 9,955 Nel cash flow8 from Investlng acVItIes (33,2371 14,231 Cash flows from flnanclng a¢tlvltlo• R8p8yment of other bOrrng$ 28 113,3331 113,3331 Not Increase In cash and ¢a$h eqUalents Cash and cash 8qufvalents at 1 Aprfl Cash artrj cash equlvalents al 31 March 29,789 181.081 634,455 453,374 664.244 634.455 All of the cash flows ar8 derfved from conllnulng operatlons durfng tho above perfods. The notes on pag88 15 10 29 form an integral part of thes8 ffinanctal statements. Page 14
Improving Lives Plymouth Notes to the Flnancial Statements for the Year Ended 31 March 2024 1 General Inforniation The ¢harfty 15 a publlc benefft entlty and a prfvate (x)mP8ny Ilmlted by guarante8, registered In England and Wales and reglslertd tharfty In England and Wales. The address of the re9lsler¢d Dffice 15 Ernest Engllsh House, Buckwell StreeL Plymouth, PL12DA. The nalure ofthe charlty'3 operatlon and prfnclple actlvlll88 aTe: 8) To a$s15t, Comfort and guidè any p8rson who may be In dlslre5s by reason of poverty, 111 health, lonallness or any other bl To promote and protscl the h8allh and wellb8lng and lo relleve need, SLrffering and dlstr8ss among persons thIn Plymouth and the 8urroundlng area. who currenuy or have pr8vlously served In tha armed forces and th8lr dependants. through the provlslon of seTvlces. advlc& and facllilles to a8818t In th81r rehabllltalion and Integratlon Into the Lx$mmunl. c) To promote, encourag8 and foster any Dbl8ct8 whlch may ba for mmOn good of the communlty thIn Plymouth and the surroundlng ar8a', and d} To encourage, Inltlatè and co-operate In tha work of other voluntsry or statutory bodles for the advancement ol aducallon, th8 furthorance of health, th8 rgllef of povety, dlstress or slckness or any other work of a oharftablé n81ur8 or whlch may hereafter be d•omgd by law to be ¢horllable. 2 3tat•m•nt of eompllanc• These financlal slataments have been prep8red In compllan¢e th FRS 102. The Flnanclal R8POrtlng Standard appllcable In the UK and the Republlc of Ireland,, the Ststemenl of Reoommended Practlce appll¢able to oharflles preparfng th8lr accounts In acGordance the Flnanclal R8POrtlng Stsndard appllcable In the UK and Republlc of ITgland IFRS 1021 {Ch8rtlles SORP (FRS 10211 and the Companles Act 2006. 3 Accountlng pollGI•8 B1$ of pryratlon Th8 finandal slal&menls havo boon prepared on the hl$torl¢al cost bBsis. as m&dffled by the Tevaluallon of certaln finandol assets and Ilabilltlps measured at falr value through Income or expendlture, The flnanclal Statements are prepared In 8tsrflng, whlch Is the fun¢Uonal ejjrrency of the enllty. Golng concgrn There arg no matsdal uncertalntles about the charfty$ ablllty to continue. Page 15
Improving Lives Plymouth Notes to the Financial Stataments for the Year Ended 31 March 2024 Judgemgnts and Key sourcas ol e#timation uncertalnty Crflical judgements in applylng th8 Charity's acuuntlng polldos. The judgements (apart from those InvDlving estimalionsl that management has made in the process of applying the enllty's 8QUting policles and that have th8 most significanl effeGt on the amounts re¢ognlsed in tho financial stslements ars as follows.. i) Deferred In¢ome Income Is recognlsed In the stsl8ment of financlal a¢tlvltles when the followlng crlterta are mel.. the ¢h8rlty 18 entitl8d to Ihe Income, 11 Is consldgred PTgbabl8 that the Income will be received, and the Income can be rellably measured. Where t8mis and condltlons Ilnduding performance ralated ¢onditlons) have not been mel or uncertainty exists a5 to whether th8 charity can meet the terns and conditions oth8rwlse withln 115 control, the Income Is not recognised but d8f8rr8d as a Ilablllty untll St15 Is probable that the terms and condltlons Imposed can be met. Keyaccounlng estlmales and a8sumplions ounlng 8sllmate5 and assumpuons ara made concerning lh8 future and, by thelr nature, wlll rarely equal the related actual outcome. The key assumptlons and other sources of asllmalion uncertalnty that have a slgnificant rlsk of ¢au81ng a materfal Adluslmenl to the carylng amounts of assets and Ilabllltles thIn the next t7nandal y8ar are as follows,. l) D8ferred Income The charity is commSssloned to dgllver prolects and s8Nl¢¢s whlch often slraddlg thg financlal year end. Annually. Ihg charfty revi8WS the terms and ¢ondlllons to assess whelher the Grllerfa for recogn151ng the Income have been met. Where some of the condlllons havg been mel. the charlty 6sllmales th8 proportlon of Inrome lo whlch the ¢hadty Is enltled and the balance of Income recelved In advance Is deferred as a Ilablllty on the Bal8n¢e Sheet. Thls requlrgs gsllmatlon of the delfvery of any perfomanGe related condltlons Dr compllanGe th c8rt8ln terms aitathed lo the Income. Fund Accountlng Unr8Stricted funds ar8 avallablg for use at the dlscr81ion of th8 Iruslees to further any of the charlty's purposes. D8slgnal6d funds are unreslrfcled funds earmarked by the Irusl8es for partscular future prolecl or Gommitment. RestdGled funds are 5ublecled to reslrfGllons on Ihelr expenditure declared by tha donor or through the terms of an appeal, and fall Irrto one of Mti $ub-¢la$s&s'. T951rloled Incomg fvnds OT gndowment funds. Incomlng rnsoureo1 All Incoming r950urc85 ar8 Included In the Statement of finandal a¢UvI88 when •ntlllom8nt has pa898d lo the charity; 11 Is probable that the econom1¢ bgngfits assoclaled wlth the Iransactlon wlll flow to th8 charfty and tho amount can be rellably measured. The followlng spgciflc pollcles are applied to parucular calegorfe5 of income.. Income from donatlons or grants Is recognlsed whgn there Is evldenGe of enlltlemenl lo the glft. Tecelpl is probable and Its amount Gan be measured rellably. . legacy income Is recognlsed when reG8ipl Is probable and entlJ8ment Is egtabllshed. Income from donated goods Is measured at the falr value of the good$ unless Ihls Is Impractlcal lo measure reliably, Sn lch C8se the value is derived from the cost lo the dOrT or th& e$fjmaled resale value. Donated facllities and services are recognls8d in the accounts ¥th8n rec&iv8d If the value can ba reliably measured. No amounts are Included for tha contrlbLrtlon of general volunteers. income from contraGts for the Supply of s8rvl¢es1s recognlsed wh8n requlrements of conlracl$ are mel such that charity Is enlilled to the funds on a case by case basis. This Is classified a$ unr8slrfcted funds unless there Is a contractual requirement for11 lo be spent on a p8rt1cul8r purpose and T8lurned11 unspent. In whlch cas8 It may be regarded as reslrscled. Page 16
Improving Lives Plymouth Notes to the Flnancial Statemants for the Year Endod 31 March 2024 Resources expendgd Expenrllure Is recognlsed on an accruab basLs as a Ilablllty is inujrred. Expenditsjre Includes any VAT whlch cannot be ful recoverwj. and is classlfied under headlros of ihe statement of Ilnandal activities lo whlch 51 relates.. expenditure on ralslng funds Indudg$ the costs of all fuTKlralslng actIvle$. events, non-Gharitsbl8 Iradlng actfvlues, and the sale of donatwj goods. expendllure on charltable acllvloes In¢ludes all costs Incurred by a tharfty und8rtaking actIvi¢S that furth8r Ils charltable alms for Ihe benefft of Its b8neff¢laries, Includlng ttrrf)se support costs and costs relating to the goveman¢8 of tha charity apportloned to charitsble acllvllles. other expendlture Indudes all expendlture that Is nelther related to ralsing funds for the chaTIty noT part of Its eXpeIlture on charftsble aGllvllies. All costs aro allocated to 8xp8ndlture catsgorfes raffiectlng the use of the resource. Dlrect Gosts attrfbutable lo a slr¥Jle acuvlty are allocated dlrectly to that acllvlty. Shared coyts are apportloned behveen the advltles they rttrfbute to on a raasonabla, lusliflable and CDnslstsnt bas1$. OpDratlng Lo• Lease payments arè recognised as #n expense over the lease temi on a slralght-llne bas1$, Tho aggr8gate benefit of l&a$o Incanllves is recognis8d as a reduclon lo trxpenso over the18ase temi, on a stralgMt-Iln8 basls. Tonglbl• flx•d ag•ot• T8nglbl8 a8s0ts ar8 Inltlally r8corded at cost, and subsequenY staled al cost lass any ac¢umulatsd depr$¢lallon and Impalrmenl Ioss88. Any tsnglble assets Garrfed al revalued amounts ar& Tecorded al the falr value at the datg of revaluallon less any subsequent Bccumulatsd depreclallon and subsequent accumulated ImpaIent loss8s. An Incrgas8 In the carylng amount of an asset as a rasull of a revaluatlon, Is Tecognlsed In olheT re¢ognlsed galns and losses, unle$s11 reverses a charge for Impalmienl that has prevlously be$n recognls8d as expendllur8 wlthln the statement of finanGlal 8cllvlll¢s A decreaso In the carrylng amount of an asset as a result of revaluatlDn, IS recognlsed In other recognised galns and 10888s, except to whlch It offsets any previous rev81ualion gain, In whlch Gas8 the loss Is shown wlthln other recognlsed galns and losses on the slalemant of finanolal a¢Jvlllas. D•pr•¢latlon and •nortl•atlon Expendllura lass than £1 k Is not capltallsed except for assets glfted In klnd Ithere the valu8 of equlpmenl Is deemed to bo more than £1k. DepreclaJon 1$ calculated $0 as to wrft8 off tho Cost or Valuaon of an 8sseL lass Its resldual valuo, over the useful e¢onomlc Ilfe of that asset as follows., As¥et Cla88 Doprnclatlon mgtljod and rale Long Lgasehold Property Flxtures and Fittlngs Freehold Property Am0sed over Ilfe of lease 4 years to 15 years 51raight Ilne Not DepreGlat8d Inv•stment8 Unllsled equity Investments are Inlllally recorded at cost. and subsequently measured at fair value. If fair valua cannot be réliably measured, ass8ts are measured at cost less impaiment. Llsled Inv8Stm6nts are measured at falr value vlth changas In falr value being recognlsed in Income or expendlture. Penslons The charity operates a group per50n81 penslon scheme on behalf of Its employees. Thls is a deflned contributlon schom•. The ojsts are charged to the Income and expenditur8 account aTKI statement of ffinancial aGbvltie5 as they fall due. Page 17
Improving Lives Plymouth Notes to the Flnancial Statements for the Year Ended 31 March 2024 stocks are measured al tha lower of cost and estlrnated sdling prfce less costs lo complete and sell. Cost includes all costs of purchase, costs of Conversion and other costs InGurred in bringlng the 5toc* to its present IDGaUon and condition. FInala1 Instruments A ftnan¢fal as8et or a ff nanclal Ilablllty Is recognlsed only vthen the charfty be¢ome5 a paty lo the conlra¢tual provlslons of the Instrum8nt. Baslcffnanclal Inslruin8nts are In1tlally re¢ognlsed at the amount recelvable or payable Includlng any related Iran8actlon >Sts. Current assets arKI curr8nl Ilabllldes are subsequenly mea$ur8d al the cash or othor conslderalDn expec18d to b8 pald or celved ar¥J not dlscounlad. Where Investments In shares are publlcly traded or Ihelr falr value can Othe88 be measured T8llably, th8 Inveslm8nt Is subsequ&ntly mea$ur8d al falr value changes ITr falr value recLTrJnlsed In Income and expendlture. All oth8r such Investments are subsequently measured al cost less impalrment. 4 Llmlt8d by guarantee Th8 comp8ry Is Ilmlted by guarantse of membors and does rth)I havo a shar8 capltAI. The Ilablllty of rnemb8rs Is Ilmlted lo £1. 5 Incom• from donatlon8 and logacle• Unro•trlct8d fund• Genernl R0itrfOd funds Total 2024 Donauons 17,806 2,369 20,175 Unrestrlctod nd• G•n•ral R•strfct•d fund• Totsl 2023 Donan$ 9,766 1,322 11.088 Page 18
Improving Lives Plymouth Notas to the Flnancial Statements for the Year Ended 31 March 2024 6 Charitablo income by actlvlty Disablllty and loThJ temi health Plymouth Veterans ane Total Infom)atlon Carlng IDI Funds Core and advlce conditions caffjrs Family Hut 2024 Rent irthme Grants and o)ntra¢ts Oth8r Incomo 77,830 123,326 1,763 202,919 77.830 2,215,807 72.485 2,366,122 448,455 2.787 451,242 888,876 47.319 936,195 639,837 3,85D 843.4B7 115,513 16.788 132,279 Dlsablllty and lorvJ tenn health Plymouth V8t&rans ar Total Funds Infomiatlon Carfng foi and aifvlee ¢ondltlons careTS Famlly Hut 2022 Rent Income Grants 8nd contracts Other Income 68,529 212,509 68,559 2,152.013 59,544 2,280,116 471,568 39.155 510.721 688,896 561.932 9,431 571,363 237.110 9,671 246,811 281,478 669,743 7 Chafltabla Incomg from rnstrlctlon Unrfrstrlcted funds G•nornl R••trlctsd fundj Total fund• Rent Income Grants and Contracts Other Income 77.830 1,785,096 72,451 77,830 2,215,807 72,485 430.711 34 Unr•strlctsd funds G•n•ral R••trlctsd fund¥ Total 2023 Rent Income Gronts and Contracts Other Incomg 88,529 1,583.792 49.872 30 588,221 9,672 68.559 2.152.013 59.544 8 Invostment Incomo Unrestrlctsd Fund Gpn•ral Total 2024 Total 2023 Income from Ilstwj invesbments 7.105 7,105 9.955 Page 19
Improving Lives Plymouth Notes to the Financial Statements for the Year Ended 31 March 2024 9 Cost of ralslng donatlons UnTestrfctsd funds General Rgrlcted Total 2024 Cost of ralslng fvnd8 Unre8trlcted funds G•n8ral R08trlcted fund• Total Cost of ralslng fvnd 10 Expendlture on charltabl8 •¢tlvltles by Fund typo Unro8trlcted fund3 Q•ner81 Rutrlcted fund• Core Informalon and advlce Dlsablllty and Long Temi Health CoTraltlons Carfng For Carers Plymouth Veterans and Famlly H Support Cost 1,006 344,300 069,771 282,343 87,798 554.059 1,506 380,259 779,771 520,262 109.086 554,059 35,959 110,1)ry) 237,919 21.288 Unrestrlcted funds Gengral Re8trlct•d fundi Total 2023 Cor• Informallon and advi¢• Dlsablllty and Long Tem) Health Condltlons Carfng For Carers Plymouth Veterans and Famity Hub Support Cosl 8,055 340,97T 448,550 849.448 183,506 485,029 340,977 448.550 325,600 323.848 183,506 54,371 430,658 11 Expondlture on charltable actlvlty by actlvlty typo Actlvlty und6rtak•n dlroctly Actlvlty support 2024 2023 (neral Infomiatlon and adce Dlsabillty and Long Temi Health CoThJitions Caring for Carers Plymouth Vel8rnns and Famlly Hub Govemance cosls 100,506 344,300 75,203 124,287 175,709 468.587 109,631 430,n2 880,771 520,262 109.086 178,471 1Z2.694 24,189 65.174 859.242 842,956 133,275 65.174 574,809 723,748 227.171 49,484 Page 20
Improving Llves Plymouth Notes to the Flnancial Statsments for tha Year Endod 31, March 2024 12 Analy$i$ of support costs Total 2024 Total Pr8mlsg$ General office staff ¢08ts Flnance costs Govemance costs Depr8datlon 121,894 58,956 284.894 7,120 85,174 16,021 100.139 98.550 212,756 5,728 49.484 18.3n 13 Net (lo0v91n8 on Inve¥tmonts Unresirfctsd Funds Total Funds 2024 Unresmcted Funds Total Funds GaIn(lo8888I on Ilsted Inveslments 24.825 24,62S 115.295} 115.295) 14 N•t Incom• Not Incorne Is ststed after ¢harglntylcredlUng)'. 2024 Audll fe85 Depredauon offfxed assats GalnsllLossa81 on Llsted Investm8nts 9,500 18,021 9.000 18.372 18 Audltorn, romunoratlon 2023 Audlt of the ffnanclal statoments Other servlces 8,100 1,400 7.800 1.200 Page 21
Improving Lives Plymouth Notes to the Flnancial Statements for the Year Ended 31 March 2024 16 Staff cost• 2024 2023 staff costs durfng th• ar wero: Wages and salarfes Sodal securtty costs Pension ¢xJsts 1,423,889 98,856 62,861 1,585.606 1,232,298 53.951 1,373.053 The monthly average numb•r of p8rson$ Ilncludlng senlor managomenl I leadernhlp loam) employed by the charfty durfng tho year express&J as full tlme aqulvalents was as follows.. 2023 No. Infomallon and Advlca Dlsablllty and Long Tarrn Health Condltion8 C8rfng for Carers Plymouth Veteran$ & Famlly hub Support 16 13 24 10 13 28 11 11 12 11 10 58 67 No employee recelved gmoluments of more than £80,000 durlng the year (2023.. NII). Key Managom•nt P•rnonn•l Key management personnel In¢lude all persons that have aulhorfty and responsSblllty for plannlng, dlreclng and controlllng the actlvllles of the charfty. The lolal comp8nsatlon pald lo key managwienl personnel for servlc8s provldtrd to the charfty was £1,187(2O23.'£184,gsl}. 17 Trust•os rnmunoratlon •nd oxp•nM• No tru$lee8, nor any persons Gonn8Cted vAlh thèm. have recelved any remuneratlon from the charlty durfng the y8ar. Page 22
Improving Lives Plymouth Notes to the Financial Statements for the Year Ended 31 March 2024 18 Tanglblg fu•d assels Freehold property Long leasehold property Flxlures and flttlngs T¢)tal Co•t At 1 Aprfl 2U23 Addltlons 650.333 352,291 148,678 1.151.302 32,944 At 31 Marth 2024 352.291 181,622 1,184,246 D•pr•¢lallon At 1 Aprll 21Y23 Charge for the yoar 183.592 126,597 7.157 310,189 16.021 At31 March 2 192,458 133,754 326,210 N•t book val At 31 MarGh 2024 650.333 159,835 47,868 858,036 At 31 MarGh 2023 650.333 168.699 22,081 841,113 Tanglble flxed assets a net book value of £858.03612023'. £841,113) ar8 U8ed as securltyfor IlabllltJ68 of the charfty. The charfty has a long leasehold Inler8St for the use of the Emest Eng118h House. Freehold land and bulldlngs18 158 Mannamead Road, Plymouth, PL3 SQL Pa98 23
Improving Lives Plymouth Notes to the Flnancial Statsments for the Year Ended 31 March 2024 19 Investsnonts Llsted Investments C08t orvaluatlon At 1 Aprfl 2023 Revaluallon Addllons Dlsposals 367,027 17,227 42.209 134,8111 At 31 March 2024 391.652 Not book valuo Al 31 March 2024 At 31 March 2023 I Investmgnts shovm above aTO held at valuailon. 20 Stocks Raw m8tsrf0l and con8umabl8s 21 D•btorn 2023 Tmda debtors Prepayments and accrued Incom8 Other debtors 27.058 27,385 1,200 88.562 158,037 1.198 22 Crodltors: amounts falllng duo wlthln on• y••r 2024 2023 Bank loan5 Trade credltors Other taxaUon and soclal s8curfty Other Gr8dlto Accnjals and deferred Income 13,333 15.547 21,840 9,013 369,988 13.333 2,957 8.125 545,616 The bank loans and overdraft8 Is a mortgage 1¢h 15 seGuT8d vlth a fixed tharg8 agalnst th8 property at 156 Mannamead Road, Plymouth, PL3 SQL. together vAth a floalln9 ¢harge over all other tharity assets. Page 24
Improvlng Lives Plymouth Notss to the Financlal Statements for the Year Ended 31 March 2024 23 Deferred Income 2D23 At 1 2023 Amount rglgased to Irmme Amountdeferred In year 511,980 (511,980) 347.925 300,297 1300.2971 511,980 Deferred Income at year 8r¥J 24 Crndltor8: amounts falllng duo aftor on• &r 2024 Bank k)ans Crédltors amounts falllng duo after more than one year Includes tho followlng Ilabllltl6s, on ch s8jty has been glvon by Ihe ¢harfty'. The bank loanB and overdrafts Is a mortgage whlch Is secured th a flxed charge agalnst the property at 156 M8nnamead Road, Plymouth, PL3 SQL, together vlth a floallng charge over all other charlty assets. Page 25
Improving Lives Plymouth Notes to the Financial Statements for the Year Ended 31 March 2024 Description of funds The Gener81 Fund PreSents the free funds of the chadty whlch are not designated for p8rtlcular purposes or represented by fixed assets. The Fixed Asset Fund represents the value of funds tied up in tarolbl8 fixed assets les$ the mortgage, whlch enable th8 charlty to dellver servlc8s. The Ravalualon Resèrve representsd the dlfference btheen thè year-end maTkel value of the Investhlènt portfolio and th8 original ¢osl of those investments. Ourfng the year il wa$ decided the lolal value of the Investment portfollo should be separab from the general funds. and so the Investment Valualion Fund has replaced this. The Investment Valuafjon Fund represents the total value of the Investments held under fixed asset Investments In the stslemenl ol financial position. This Is now held separdlely as the charity Intends to hold these fuT7ds and ulilis8 Income mad8 towards charltable goals. The Revenue Ros& is a deslgnat•J fund whlch represents th• re$6Tves pollcy of Ihe charlty to h)Id threo to four months of ¢xre runnlng co¥ts. The Carers Fund 1$ Iorn? from Plymouth Clty Councll {PCCI to be dlslrfbuled lo carers over the age of 18 In the Glty of Plymouth, lo provldo them th respite. Income r8celved and rK)15pent15 Induded In other credltOTS as Itls repayable to the ¢oun¢61 If not Useit for thls purpose. Th$ ¢orgrs Irusl fund Is other Income r8ceivthl lo a6s1st carors In Plymouth whlch Is r88tr1ctsd for thls purpose bul does not fall Into tho abovè classlfficatlon. The Plymouth Veterans and Famlly Hub fund Is from fundlng io worf( wllh loGal health Service partners to help veterarts get the support they aro onllued to under the mi15tary covenant. Th¢ PCC household 8UPPOrt fund Is made up of amounts reGeEved vthlch Is restrfcted for assistanGe to Struggling households wlthln Plymouth. The Royal Navy and Royal Marfnes Helplng Hands fund Is made up of rastrlGted grants and contracts to 8UPPOrt vaterans In the Plymouth 8re8. 28 An•ly¥ls of ngt au•t• two&Th funds Unrèslrl¢t•d funds General Total fund8 at 31 March R••trlcl•d fund¥ Tanglbleffixed a668ts Flxed asset Inv8slm8nts Current assets Current Ilab¢lliles Creditors ov8r 1 year 858,038 391.652 827,185 (379,4111 (33.3341 858,038 391,652 742,2 (448,423} {33,3341 115,105 169,0121 Total net assets Unrgstrlctsd funds Ggneral Total funds at 31 March fund5 Tanglblefixed assets Fixed asset investments Cuffenl assets Current liab51iligs Creditots over 1 year 841,113 367,027 718.099 1428.136) 146.667) 841,113 367.027 865,585 1568.0311 146.6671 147,486 1139.895) Total net assets Page 28
Improving Lives Plymouth Notss to the Financial Statements for the Year Ended 31 March 2024 27 Interest In frnehold property Improving Lives Plymouth has an equal interest as tenants in common In a property in Plymouth wlh another charlty and that property cannot be sold wlthoul Improvlng Llves Ptymouth's consent. Improvlng Llves PlymDUth has no control over the use of the propety and no18gal interest in any revenue il may generate other than on salo. Improving Lives Plymouth has a covenant to re¢8ive half of the proceeds of $8le1f the propety is sold. The legal interest was acqulred by deed In 1973 th no value being attributed at thai point Sn Ime and prior to th8 Charities SORP IFRS 1021. Henceforth thls assetwas valued at a cost of £nll In th8S8 finanGlal $tstements. 28 Analysls olchanges In not dobt Fln8n¢lng cash flow• At 31 March 2024 At 1 Aprll 2023 Cash at b8nk and In hand Debt due vlthln one year Debt due after mor8 than on6 year 634,455 113,333} 146,667) 29,789 664,244 (13,333) (33,334) 13,333 Net dabl 29 Oporatlng l•a•• ¢ommltmont• The total value of fvtur8 mlnlmum le8s0 payments was as follows,, 2024 2023 thln on8 year In tsvo to flve years In over flv8 yearB 6,563 16.495 12,000 6,583 22.857 12,400 30 R•lat•d party trnnsactlon8 Thore wore no rdated paty transacllons In th8 year12023: NII). Page 29