Company registralon number. 02610208
Charityreglstratlon number. 1(
Improving Lives Plymouth
(A wmpany Ilmlted by guaranto&)
Annual Raport and Flnondal Statements
for the Year End￿ 31 March 2024
WESTCOTTS
CMARfERID ACCOUNTA117$

Improvlng Lives Plymouth
Contents
Trustees, Re￿rt
1 to8
IndependentAudltorg Reptyt
9t011
Statem8ntof Flnancial Actlvtoes
12
Balance Sheet
13
statement of Ca$h Flows
14
Noles to the Flnanclal Statements
15to29

Improving Lives Plymouth
Trustees. Report
The Irustses, are directors for the purposes of r￿MpanY law. pr88ent the annual report together ￿th the ffinancial
statements and a￿lItorS, r8POrt of the charitable compary for the year ended 31 Maroh 2024.
Raferenco and Admlnlstrativo D¢tsll•
Charlty R•gistrallon Numbor
Company Reglstrallt)n HUm￿r
Prlncipal offlce and.H•ad
Quarters
1086776
02610208
Ernest ErvJllsh Housa
BuL*well Street
Plymoulh
PL1 2DA
Mannamead Wellbelng Hub
156 Mannamead Road
Harfley
PlyTnouih
PL3 SQL
Tho Iru•¢•••
S Wale
TA L8a Ir861gnad 1 Augu8t2024>
EM Latham
JM Prfchard
EJ Steed
SM K6aty
CEO & Company ••crotsry
Audltor
Robort Smlth
Westcotts (SW) LLP
Handelsbanken
Ground Floor, Salt Quay House
4 Norther East Quay
Sutton Harbour
PlymoLth
PL4 08N
Bank•rn
Pag8 1

Improving Lives Plymouth
Trustees. Report
Strateglc report
The follovlng sections for achlovemenls and perfonnanc8 and finandal review form the strdtsglc report of thg chartty.
Structuro, govomanc8 and management
Improvlng Llves Plymouth Is a ReglsteT8d charfty and a Company Llmlled by Guarantso. Thls m8ans It 58 accountable to the
Charfty Comml8slon and Compan185 House. All fllln9S to these regulatory bodles are mado 8aGh year wlthln th8 r8qulred Ime
frames.
The area of benefll Is Plymouth.
The Board of Trusts88 compd$&5 company dlrectors and hOr￿rary officers Tha trustees Sel the pay of key personnel In Ilné
th the local market. The Chief Execullve Officer Is also th8 Company SoGrelary. Th8 board has r8sponslbllity for
implemenllng the alms and Dblecllvas of the charlty IhroLfrJh the dev8foprnent of appropTlale pollcles and strategies. Regular
board m8etlngs are held throughout th8 yoar to monitor 8ThJ review th8 work of thg charlty. Onca a year tho trustees and the
Gharfty senlor stsff meet for a day to look at the slr8ts9lc1s8u6s affectlng the chadty and Its development.
All trustees have an Inductltsn PTogramm8 whl¢h Involves them vlsllng the Improvlng Llves Plymouth s8rvl¢es and prole¢ts.
They are also glv8n all r818vanl documents. Includlng the Artlcles, Bu51ness Plan. Annual Rlsk Assgssmenl Plan. aTrJ other key
do¢um8nts and polldes. Thè ChaTIty Commlsslon document Tho Ess8nfj81 Tru8te8 CC3'18 also Includod.
Improvlng LIve8 Plymouth u585 thè Gov8rnance Code of Good Practlce as a benthmark for Its Trustee Board.
Rl$kAss•ssnMnt
Each of th8 P8r8ons Is a Iru5ts9 al the date of approval of th18 report conflm8 that..
30 far as they ara 8war8. there18 no r818vanl audlt Infomallon of vthlch the charfty8 audltor15 unaware., and
they have taken all slaps that th&y ought lo have tskan as a Iru81ee to make thomsolvos aware of any r81gvant audll
Irrfornauon and to estsbllsh that tho charfty'8 a￿lItOr 1$ awaro of that Informa￿On.
The Iruslee$' annual raport and the stral8gl¢ report wor• approved on 11 Decembor 2023 and slgned on behalf of the board of
trustses by..
Wo vlll support our new Senlor Manag8ment Team ￿th a romll for thange to ensure tho DrganlsaUon15 reslllent and able to
meet the Increaslng demand5 of our local communllies
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Improving Llves Plymouth
Trustees, Report
Rewitinentof Trus
The board has. and regularfy consi¢Jers {at least annualtyl. the skllls. kn￿edge. and experience il ne8ds to govern. lead. and
d811ver the charity's purposes effectively. It refi8Gts thls mlx In Its trustse appointments. balandng the need for continulty vAth
the need io refresh the board.
There Is a transparent procedure to appolnt new tnJstee5 to the board. whlch Includes adverlslng vacancie5 on our social
medla and our website. Appointments or nominations for 818GUon are made based on the skills. knovledge, and experience the
board needs arKI wth full cortsideralion of the benefits, Indudlng 5eTvl¢e user representatlon. We target recrultment to athl¢ve
both a balance of skills and representation.
TnMt•89' rn8ponslbllltles st*menl
The Iru$le&s. who ara a180 dI￿torS for the purposes of company law, are responslble for prepartng the trusle8S' TOPOrt and tha
flnancSal slat¢m&nts In accordance appllc8bl8 law and Unlted Klngdom A¢¢ountlng Standards Iunlled KSngdom Gener81ty
¢epted Accountlng Pradc61.
Company law requlres th8 charlty trustses lo prepara ffnanclal slatgments for each year vthlch glve a truè and falr view of the
state of affalrs of th8 charitable company and the InGomlng resources and appllcallon of résources, InclLKllng the Income and
exp8ndllur&. for that perlod.
In preparlng these flnan¢lal statements, the trustees ara requlred to:
soloct $ullabl8 accKJunUng polldes and apply them conslstenty;
obseN8 tha methods and pdnclpl88 In tho Charfles SORP:
mak¢Judgem8nts and 9sUm8tes that ar8 reasonable and prudent;
state whether appllcable UK Accounttng Stsndards have been followed, Subject to any materfal departures dlsGlosed and
explalned In the financlal statements;
prepare the flnanclal 5tstsments on the golng Gon¢ern basls unle5$ 11 Is Inapproprfala to presume that th8 charftable
company wll conllnue In bu51ness.
The Iruslee5 ar& resp)nslble for keeplng adequate 8ccounUng r8cord8 that are suffldenl to sh¢)w and &xplaln the chadV$
transactlons and dS$dos8 wlth reasonable acGuracy al any Ilme thè flnanclal poslllon of the charity and enable them to ensur8
that the flnanclal statements comply the Companlès Act 2006. They are also respon$lbl6 for safeguardlng th& assets of th8
charSty and hence for tskSng r8a80nable steps lor the preventlon and del8don of fraud other IrregularlU8s.
Obl•ctlvos and a¢tlvltlo•
Our Purpo
Tho objects forwhlch Improvlng Llves Plymouth was establlshed in 1W7, and amgndod In Juno 2019, ar•:
a) to asslst, comfort and guid6 any person may b8 In dlstress by reason of Fmty, 111 health. lonellness or any other
use.
bl lo promote and protect the health and wellbolng and to relleve need, suffedng and dlstress among persons wlthln Ptymouth
and the surrounding area, who are currently or hav8 prevlously served In the armeij forces and their dependents, through the
provl$lon of servlces, advlce and fac111￿88 lo a5slsl In thelr rehabllltatlon and Integratlon Into the communlty.
cl to promoto. encourage and f05t8r any oblocts vthlch may be for the common good of the communlty ￿thIn Plymouth aThJ the
surroundlng area; and.
dl to enrnurage, Inltlate and 0￿0p¢rate In the work of other volunt8ry or statutory bodles for the advancement of educa￿On, the
further8nc8 of health, the rellef of poverty. distress or slckness or for any other work of a charftsbl8 nature or whlch may
hereafter be deemed by law to be charitable.
Our 3-Y8ar StrateglG Plan 202&26
We will support our Senlor Management Team and Core 8uslness Support Team ￿th a remlt for change to ensure tho
org8nisatlon is resilient and abla to m88t the Increaslng demands of our local communltles. 86low are the maln aims and
objectlves of the plan.
VISK)N
A healthy, happy, suslainablg and thrfvlng soclety for all people.
MISSION
To support people and wmmuniUes across Plymouth and surrounding areas to thrive by leadlng healthier. happler arwj
8UStalnable lives.
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Improving Lives Plymouth
Trustees. Report
STRAP-UNE
Improvlng Llves- Your local health and w811-belng charity.
VALUES-
Our organlsauonal values gulde all of our behaviours. dedslons and plannlng. These aro embedded thTough a wlder
organlsatlonal valu•s framowork bul at Ihelr core Gonslst of the folh)wirtg.
Respect- We treat ￿eryOne ￿1￿ r8SP8Ct and dlgnlty. W8 wlll r8spect peoples bellets, values and choicas when Idenlfyfng the
ght support for maklng poslllve chang&5.
Klndnoss- We avold judgement. W8 are sensltlve and seek ¢onnection ￿th p&)ple.
Llstenlng -we listen and respondto people's nèeds. We wlll actSvely Ilsten to what we ar8 belng told, engaglng Sn mean5n￿ul
conversatlons and responding lo people's needs In a 501ution foc#Jsed way.
Honesty - We treat ev8ryone ￿th honesty and Gomp8swn. We wll be honest 8nd compa$$lonate In everylhlng we do,
rklng lo resolve prL)blems that people face to make Informed Gholces 8boul Ihelr Ilves.
PRINCIPLES - Our $ervlGes are underplnned by five core prlnclples. Everythlng we do Is deslgned and dellvered wlth these In
mlnd.
erson
d and hollstlc approaGhes to support p￿PIe.6 health and w811.belng that embraces tjody, mlnd.
Implèmanfjng an 8vld8nc8d.b8s90 Ibh8tyl• m•dlclno approach lo health and wall-being
creating a 'l0irnlng envlronm•nt' for all poople and partners
embradng an 'outward mlnd••t' or9anlsallonal ¢Lbltur8 that Is solullon fo¢used lo drlv8 our oul¢ome8
18klng a sy8tom.basgd approach lo worklng In parinershlps
STRATEGIC OUTCOMES- Vvhatwe want to achleve
Improved health & wellbeing outcomes for all local people
Improved hgalth & w8llb8ing ¢qulty for Idenllfled groups at hlgher rfsk
Improved lrnpact ofthe ￿der h8alth. soclal care & wsllbelng system8
STRATEGIC OBJECTIVES . We aohieve our Straleglc Outcomes by focu81ng on the 5 followlng obledv8s
1. Doslgnlng and dellvorfng hlgh qualltys •cGg8slble and Impacthil pr•venLitlv• •brvl¢••.'
SwwlGes {Inlormatfon, Advlce and Supporti that are trauma Inforned and co-prtsduGed that follow Ilfestyle m8diclno 8nd
assel-based communlty d8vo1opmenl {ABCD) prfnclple$ In41ne wllh a rdevant quallty assured standard IAQS - AdvlGe Quallty
standard}.
Dweloplng servlces that are proventatfva and sll betsveen th& Publlc and Local Aulhodty care and Prfmary Care and In ba￿￿en
Prfmary Care, Sewndary Care and Loc81 AulhoTIty servlG9S.
Improvo th8 understandlng of our Impa¢l and our ablllty to evldenc& need8. By hamosslng our management Infomiauon,
research and qualitstlve feedbaGk to Infom our 8ervl¢e dellvery and also lo Inform pollcy Snlllallves acr05s Plymoulh and
Devon, to better deslgn and dellver person-¢entred actlvitles, support Vlebsite content to communlcate our leamSngs and
SUCC868 Storles our stakeholders and the wlder publlc.
Our core seNlce dellvery area prforfli8s are Ilsled below dustered Into 11 areas. Each d8llvery are8 VAII dèvelop Ils own seNlce
delSvery and bu$lne5s d8velopment plans. The￿ are more than 20 additlonal sub-prolects under those servlce aTeas.
In addlllon, ILP wlll constsntly seek to develop new servlce areas that meet the population health and well-being needs of
Plymouth and surrounding areas. In partlcular focusiNJ on developlrrfJ families. parenllng support and women's h8allh needs.
1.1 Advlcè Plymouth
Our Information and Advlce seNlce drop-in at Ernest Engllsh House wlth addillonal Hospital oulr&aGh servlce. Th5s s￿lee has
8 kay focus on welfare and benefits advice for Income maxlmisalion combined ￿th support around the wldèr $oGlal
detsrminales that impact p¢ople's lives. (Mental Haallh noeds, Housing. Energy, Food access. Legal access. Employment
Support, ￿nancIal managem8nl, elc.)
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Improvlng Lives Plymouth
Trustees. Report
1.2 ILP Well-beinu Collgge. Including Age Positive. Active for All. Long-Term Conditions Salf-management ILCSMI and
Well-8elng Hub advlsors.
Our emer9lng offer almed al supporting people wlth long lem physlcal andlor mental health condltions. BLEildlng on our
foundational Long.Terni Conditions courso this seTvlce has an evolvlng Tange of workshops. courses, peer support and
physl¢al activities underplnned by the ILP Lifestyle Medicine approach. The College is for averybody aged 18 plus. although11
do8s include speclfic services for older people, young adults, parents and familles. women, men, veterans, carers. those wSlh
sensory impairm8nls, people experlenclng mental health Issu6s, people vAth leaming dlffi¢ulllas, people wlth physlcal difficultles
and people with auusm a5 well.
1.3 Caring for Carors
Carers statutory assessments {aged 18 plus), peer support services, group$lac￿vItIes, polltty dovelopmenl and admlnlslraling
th8 personal carers grants and tho house.hold support funds Iwllh Advlce Plymouthl. Also, a $pedalist Young Adult Carers
servl¢e for those In transluon 2 adullhood,. (aged 17-25 Years)
1.4 8on•ory 8olutlon•
A speciallst 're50urc8 and support cenlr8' for people wlth vlsual and headng Impairnents. Supplylng speclallsl equlpment,
repalrs. drop4n servlces, courses, advoGacy and acllvi118S to help people who have a s8nsory Impalmient.
1.5. Bettor Futu
Orlglnally eslalylshed by ILP In 1975. An acllvllles day $9Nice for people wlth mlld lo modgrat8 leamlrwJ dlsabllltles almed at
promothg pos1￿8 and healthy Ilfestyl85 wlth Inte9ratlon Into ￿der soclety.
1.6 Veteran• and Famlly Hub
An Informalon, advlce and support $orvl¢e for any vetoran and thelr dos8 famlly memb8r8. The new Hub was estsbllshed
through a ¢o-produclion approach wllh local veterans In 2019. However, ILP has been dellverlng targgted support to Valerans
and their fam111es slncg the first worfd war and In 2018 amended our constttutlon lo refie¢l that we are also an a￿ed forc86
communlty Gharlty.
1.7 Changlng Futur••
A leadlng cSty.5￿de programme of trauma Informed cwroducllon. peer research and appr¢¢lallve enqulry almed at influenclng
policy and serviGo de51gn for Feop18 ￿th complex needs. Provldlng 'sheltsred employment opportunltles, for P88r Researchers.
Plus developlng volunteer re¢rullment and employment recrullment pathways Into health, carg VGse 8nd prlvale 5e¢tors.
1.8 D•von Mental Hgalth Alllan
A partnershlp be￿en ILP. 4 further VCSE agenc189, the Devon IC8 Ilnt8gfal8d Care 8oard - NHSI, Llvewell Soulh-W8sl CIC
and the Devon Mental Health Partn8rshlp Trust IDPTI. Provldlng system leadershlp and Innovatlve Servlce dellvory across
mental health 5&Nlces for thos8 wllh S8ver8 and Endurfng Mental Health Issues. ILP lakas a lead on Co-producllon for the
A1118nce and a18ad for communlty dav8lopment In Plymouth and West Indudlng the Plymouth Mental Health NeNvork.
1.9 Plymouth W8118olng Hub3 N•twork
ILP was a foundlng partner of the 5 orlglnal W811-being Hub$ In Plymouth durfng 2018-19 and then the W811-Belng Hubs
NeI￿Ork In 2022 worklng Imlh Plymouth Clty Coundl PubllG Héalth Team. Th6 Ne￿Ik has now grown to a p8rtnershlp of 10
hubs and 8 organlsatlons.
The Ne￿rk aims lo create an Integrated web of health and well-belng Hub8 that provld8 8 w81k-In and or 181gphone servlce
Monday lo Friday b￿￿een gam and 5pm. for members of the publlc lo discuss any aspect of Ihelr health, well-belng and the
wlder soclal delerniinates that Irnpacl health. To be supported to access servSces at any of the hubs or the ￿der VCSE across
the clty. The networft Is also developlng Strategic allgnm8nts wllh Llvewell, Unlversity HospSlals PIyTnouth, Primary Care,
Communlty Phamia¢y and Plymouth Communlty Homes,
ILP rAJrrently chalrs the Ne￿rk ExeCU￿ve group and employs the Well-Belng Hubs PTDgramrn8 Lead ¥tho Is r&sponslble for
co-ordlnallon of the n8fv40Tk and Gurallng a broad offer of servlcgs be￿een the partner5 and talklng a lead on the annual Hubs
Nefv40rk busines5 plan.
1.10 Well-Bglng Hub Bulldlngs and S•rvlce Offgr
Refurbishlng and redeveloplng both ILP Well Belng Hubs at 156 Mannamead Road and Emest Engllsh House respectively.
Maximising capaclty to deliver s8rvlces by both ILP and partner agencSes. A150 explorfng the development of 'salelllte' Hubs
based in Muuey Plaln and the City Pannler markel areas to inuease accesslblllty. rApadty and vlsibllity ￿th tho ￿der publlc
and targeted groups at rlsk of health Inequality oulGomes.
1.11 Volunto•r Centre
8ulldlng on the eslabllshed ILP volunteer team lapprox. So volunteers across all projects) lo redevelop the original ILP
Volunteer Cenlre11974-2018} and the ILP Volunte8r quality accredltabon. Recrultlng volunteers for all ILP seNlces and partner
agencies on requ8St.
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Improving Lives Plymouth
Trustees. Report
2. Communicallng publlc mÈ$saglng about healthy lif8styles:
We will provlde Information. advice and research to help p￿p1a Improve their own health and well-being. utilisit￿ dlgltal and
soc181 medla. broadcasl medla. publlG events. partnetshlp meetlngs and press refoasgs. Utilislng a mlx of broad messaging and
targeted messages for key groups.
Ralslng the profile and Impact of ILP to ensure our Ioc21 communlUe5 and partner agenGl85 both understand our WQTk. acc8SS
our servSoes. support our a¢tlvlty and recelve Important me5sag8s and InteTventlons through an effe¢Uve dlgltal maTkettng
strategy.
3. Workforce devolopmont •nd Well.belng:
We ￿11 make ILP the best place to vL)rk. volunteer and 18am In Plymouth, where motlvated team5 (Bn provlde exceptlonal
support to local people.
We wlll 8nsure structured roles ￿th fomia118ed progresslon routes, a transparent and competlllve pay￿radIng system, ￿th
core competend8s link￿ to a values bèhavloural framework, tralnlng plans, supervlslon and appraisals are In pl8c6 for the
vthole of our workforc8.
We VAII er￿Ure that our employment pracllces réfi$Gt our Heallh Well-bolng PTindples to provldé a healthy workplaca. For
example, Ihls wll Indude Trauma Infomèd reflecllve praclSce opportunltles, staff menopauso and Garers peer support groups.
Plus, how we develop trauma Informod recrullm8nl pathways for staff and volunteèrs lo specificalty create opportunltl8s for
P8opl8 who have recent Ilved experlence of relevant health Issues andlor ¢ompl8x needs. We ￿11 regularly revlow our
Employee AssSstan¢e Programme Sn consultstlon with stsff.
We ￿11 dwglop a volunteer engagèment and rnanagemènl strAtegy. to 8nsur• tho centrally of volunt86rs to th8 sèrvlces w6
dèliver, and their wellbelng Is approprtalely reGognlsed and supported. En5Urtng volunteers create grgalor dlversSty lo reflect the
communllles we serve. lo enhance our Gapadty and d8velop a potsntial employmanl pool to meet workforce challenge8. W
wlll con51der th8 Investors lon Volunl8er quallty assuranc$ award or sbmllar.
4. 8yst•m Load8r•hlp:
To provld8 'thought lead8rshlp' across loGal health and car8 systsm5 by becomlng a cantre ft)r InnovalSon and partnershlpB for
pr8ventatlv& servlces that Improve health and well-belng. ILP wlll 8trlv6 to become the go to, trusted partner.
We will conllnue lo play a leadlng role In the Plymouth Wellbelng Hub Alllance, Th8 Plymouth Montal Health Nefv40rt<, Davon
Mental Health Alliance, Plymouth Tr8uma Informed Network, The CharvJing Futures Programme and partlclpat& across key
forums, such as Devon Mental Health Provldei Collabor8llv& EX&cU￿Ve Board, Plymouth LCP Dellvery Board, Plymouth Carers
Strategic Partnershlp Board, Plymouth Cost of Lmng taskforc8, and the Plymouth Health and Wdl Belng Ste&ring Group.
We wlll 8cfvely seek out to loln or Inlllaté now partnersh1￿, alllances and forums where we can play a leading role.
5. SU￿aInable Infra•tructure:
Bulldlng a $lrong and sustalnablo buslness support Infr8$lru¢lure that can be used to d8llv•r and lead partnershlp-basgJ
servlces,
Dlverslfy our Income slieams through InGreas8d 8nlerprfse a¢Uvlty, fijndralslng, and Sndlvldual donatlons, resulllng In over 20%
of our Incomo beSng generated from these Ihiee sources. InGluding the development of a dlgltal web based fvndralsing platform.
Revlew our estsle Infraslruclure to ensure It meets the n8ed8 of wple accesslng 8eNl¢es and that we m8xlmlse accesslblllty
and use for ILP. our local communitjes and partner agencies. Also to relnforce our long-lerm fiscal and servic8$ 5UStainablllty
and maximlse so￿al value by enabllng partners to U88 our estste Infrastructure.
Develop a new ovgrarchlng Quallty approath that covers GovemanGe, Buslnes8 Admlnlstraoon. l.T. Dats and Management
Infomallon, Flnance, Fundralsing and Peopl8,
Revlew our InfomaUon G)vemance policy and the use of dlfferent Management Information System5, en5urfng we meet the
Cyber Essenllals Plus cerNflcafjon standards that ￿11 allow us to fulty engage In partnershlp work across Statutory and NHS
assoclaled bodie5.
Embed robust management, financa and legal frameworks to support our partnershlp aNI AfiianGe acuvity that enables ILP to
lead and manage finance flow8 as a lead partner wth the appropriate system lo award grants, manage sub-contracted
semces, sub-lease, purchas& or rènt buildirvJs and fundraise.
OurAchlev•m8nt8 2023124
At any on8-tim8 ILP employs approximately 75 - 80 staff members and be￿eell 50 and 80 volunteers delivering a wdg range
of infonnatlon, advlce and 5UPPOrt servlces to meet peoples haalth and well-being negds.
We sec#Jred the oxtemally accr￿lted Cyber E5senllals Securty Plu5 accredllaoon to enhanGe ourdigital and cyber seGurity.
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Improving Lives Plymouth
Trustees. Report
We have work&J wth Clur local W811-being Hub partners and the Plymouth PLFbli¢ H8allh team to expantj from 5 Hubs to 11
hubs across th8 city. Thls now includes both ILP buildlngs at Mannamead and City Centr8 now being desigr¢aled as Well-BelrvJ
Hubs. Wlh future plans for our Clty Centre Hub lo also become a Family Hub.
ILP co-chaired an NHS sponsored 100.day ¢hallenge event in lal8 2023 to devdop Innovative ￿dy5 of supporbng people in the
community wth Long Tarn1 Conditions ac￿sSIng Hospltal OLrtpatients D8P8rtmenls, Livewell Community servSces and Primary
Care to bespok8 aGCèSS health and well-b8ing support through the wider voluntary and community sectOT.
We d6v8loped a new Well-belng Collage offer underpinned by a, Llfestyle medlclnts, approach and commlssion8d the
development of a naw Well-b8ing College wab-slts to improve accoss and Infomiallon for our servlc*s from members of the
publlc and professional agèncles.
Sociallmpoctststem8nt
In 2023124 ILP provided support to over 20,000 lo¢al pèople through Infomation, advlce, emotlonal and PTactlcal support
We dellver8d over 4,000 support sosslons for over 100 membern of our communlty who hav8 a mlld to moderate leamlng
dlsablllty.
Adve for All Supports and promotos Induslve physical actlvlty In adults ￿th dlsabilltles and long.tem health conditlons
Includlng mental hgalth and aullsm
Over 600 peopk8 eXper1er￿Ing a severè mental health Issue, a leamlng dlsablllty, audsm OT physlcal dl$abll1ty attend¢d over 550
sessDn5 of pS￿hOl091Cal and trauma Informed act￿lty sesslons, Includlng boccla, foc*tball. w8lklng, bask8lbal1, gardening. golf,
lennls. cycllng, swlmmlng and much morg besldes.
Inlormallon and Advlce support was provlded to approx. 10.000 peopla, and we hèlped obtain ovor £6 mllllon In welfare
benefits In partn&rshlp ￿th Cltlzen5 Advlce Plymoulh.
Wa have over 7,500 unpald cawTS regl8leTed wllh ILP and we undertook OV8f 600 new statutory careTS as8955ments In the
year and awarded over £250,000 In personal grants and household support fund5.
We supported over 200 peopl8 to acces5 our Lon9-Term CondlUons Self-managemgnl - My Health, My Way course. Thls
cour$8 empowers people Ilving wllh any long-term physlcal or low-level mental health condltlon. to better manage thelr
condSUon and lo achleve a better quallty of Ilfe.
Our PlymoLrth Veterans and Family Hub sUPPOrted over 1,000 veterans, and Ihelr carers. ￿th soclal acllvltles, peer support,
and cagework. W8 also work ￿th a Tange of organlsallons In the Glty to 8h8pe better pathways to 8mploymenl, mental
wellbelng, welfare, hou51ng advlca and ffnanclal Inlormatlon. An Interfm 80dal return on Investment roport has Indlcated that for
every £1 spent on the Veterans Hub It sav8s th8 publlc purse In excess of £8. Wlth a cost beneflt analysls rallo of over 2.25 '.1
th both figures r8fl8cllng hlgh valua by DLUHC (Department L￿allIng Up, Hou51ng and Communlllesl.
We esllmale we have wcalved In excess of 4,500 hours ofvoluntary support over Ihg year.
We awarded ovar £5,000 for Innovallon grants lo local communSty groups almed at Improvlng Outcomes for people ￿th severe
and endudng mental hèalth Issues through our membershlp In the Devon Mantal health Alllanc8.
We establlshed and facllllalod the new Plymouth Mental Hèalth Collecllve. A trauma Infomied, co4eveloped self-managlng
¢ommunSty group of people, professltsnals and organlsallons lo batter understand the needs Df people wllh mentsl health l$su8s
and to Improve tho rèsponse of the local system to meet peoples needs. The co118Ctlve regularfy attract8 bethèn 70-80 people
every quarter and davalops Its own agenda. tjlredlon and developmonL
Flnanclal Rovlew
Total in¢ome for tho year Wds £2,393,40212023'. £2.301.1591 and total gxp8nditure was £2,366,83312023'. £2,133.231 I. There
was galn on the value of InvgStm8n15 of £24,62512023.'10s5 £15,295), whlch all had led to a n81 movement in fvnds of £51.194
12023: £152.633}.
Income ha5 been mostly earned through the charltablg activ1ti85 of the charfty. wlth Note 7 showlng m05t of this Is due to grants
and conlract5. a larg8 value of which Is from local authorlU95. Note 6 shows how Is recelved by aGlivty, wlth Increages
to most aclivitigs in¢ome in the period.
Expenditure ha$ increas8d In th15 perfod m08tly lTrllne wlth rf5es in IrKome, with expend51ur8 per aGtlvity. note 10, shthng
Increas85 as expected. The Iruslees use a dlscrellonary management seNlc8 wlth a risk classlflcauon of'cautlous with risk, wlth
Brewln Dolphin as investment advisors. At the year-end the market value of the portfolio has Increased by £24.625 to £391,652
ftillowlng a decrease last year of £15,295. This largely follows global flu¢tuations In mark8ts given external condilions. Income
has also been eaml froTn investments of £7.10512023: £9.9551.
Th8 net movement In funds was £51.194 {2023.' £152,633), with net funds at the yearond being £1.510.221 {£1,459,027). th
1$ largely represented by the flxed ass8ts a5 seen in the funds note 25.
Page 7

Improving Llves Plymouth
Trustees. Report
Fund.ral8lng Stsndards Irrforn)ailon
Improvlng Lives Plymouth 15 registered with th8 I￿lependent national Fundralslng Regulator of charflable fund-r8ising 'The
Fundrdising Regulator,. We appolnled a professional fundraiser to primarlly ralse funds from instilutlons and we have policies
and procedures In place to ensure commitment to good fun(J-raising practice Including the protectlon of vulnerable people. We
have nol recelved any ￿mplaintS from our fund-raising activities. The charity has a range of pollcies and procodures lo respect
a person's prfvaGy.
Plan$for Fuluro Porfods
Our plans for the short and m8dium term have been ImpaGted, as many chariUes and OTganlsatlon$, by rlslng Irfflalion, real 18mi
reducllons In govemment fundlng for organlsatlons delivering prevenlalive wmmunlty health and well-b8ing servlces, natlonal
gov8mmenl taxation changes, cllmale ¢hangg, greater compellllon for fundralslng, In¢reasing social needs exacerbated 51nGe
the ¢ovld pandemlc, a NHS and Adult Social Care system that is under slgnlflcant duress and a Plymouth Issue around
large scale work-force shortfalls for new appllcallons to loln ILP and the ￿der health and care sector.
Wa have therefore developed a new Stralagy and business plan for 202&28. In parucular, ILP I￿11 develop new strat8gles and
servi¢¢$ that support peDple wlth both acut8 and long-temi haallh conditions that supports greatsr self-agency and we will work
In more Innovatlv6 8lllan¢es and partnershlps wlth muluple communlty organSsations, charltles and Statutory agencl8s to
Improve health Dutcomes for all. To underp1n Ihls actwty, we are Snvesting more r8sourc88 to support our core buslness
support Infrastructure to aohlev8 transformativé Ghange through a new valu8s and behavltsur framework and have Identtfied 5
key prlnclple$ to gulde Dur approach.
Audltor
Each of the per80ng Is a tru8188 at the dale of approval of th18 report ¢onflms thaL
$0 far as thay arg aware, there Is no relevant audll Infomiauon olwhlch the charlty's audltor Is unaware: and
e 1ok8n 811 sle
hl
o have
al k'larfvs audk,
nasatru
ake
ma
ems8lv8s aware of any rolovanl audlt
s aware o
The trust888' annu81 report and the slrateglc report werg approved on 2nd December 2024 and slgned on behalf of the board of
tNste88 by:
i%etQT IP,.
orm8
ChalrofTrustees....................
{Jeremy Prlchardl
.Date.
Trustees (Flnance Leadl,,.....
(Emlly Steed)
Dato
Page 8

Improving Lives Plymouth
Independent Auditorfs Report to the Members of Improving Lives Plymouth
Oplnlon
We hav8 audlled the flnancial ststements of Improving Lives Plymouth (th8 'charlty'} for the year ended 31 March 2024. whlth
compris8 the Statement of Financlal Actlvllles, Balance Sh8et, Slalemenl of Cash Flows, and Notes lo th8 Financial
ststemenls, including a summary of $ignificanl accounting policies. The finartual reporting framework that has been applied in
their preparatlon is Unit8d Kingdom Accounting Stsndards, comprtsing Charities SORP FRS 102 'The Flnandal Reportlng
standard appllcable in the UK and Republic of Ireland, and appllGable law (Uniied ￿ngdoM Generally Accepted Accountlng
Practice).
In our opinSon thefinanclal statsmgnts:
glve a Iruts and falr vlew of th6 ststs of the charity's affalrs as at 31 March 2024 and of ils In￿mIl￿ re8ourG6s and
appllcalion of Tesources, includirwJ ils income and expenditure. for the year then ended,.
have beèn properfy prepared In 8ccordancewith Unlted Klngdom Generally Accepted A¢countlng Practlce: and
have been PTepared in accordance wlth the requlrements of the Compan5es Act 2006.
Basls for oplnlon
We conducted our audlt In accordance wlh Intematlonal Standards on Audltsng (UK) {ISAs (UKI) and appll¢able law. Our
responslbllltles under thos8 ¥tsndard8 are further described In tho audllor responslbilllles for the audll of the ffinandal
slalements so¢llon of our report. We are independent of the charlty in accordance wllh the ethlcal requlremenls that are
relovanl to our audll of the ffin8nclal 51alem8nls In the UK, In¢ludSng the FRC'$ Ethical Stondard. and we havo fulfilled our other
alhlcal responslbllilie$ in accordance wllh these requlremenis. We belleve that the audll evidence w8 have oblalned15 suffl¢lenl
and approprfale lo provld¢ a basls for our oplnlon.
ConGlu8lons rnlatlng to golng concem
In audlllng the finandal $lalements, we have Gonclud8d that the trustees us9 of the golng corKem basls of aGGounllng In the
prepar8tlon of the flnanclal statements Is appropriate.
Based on the work we have perfomied, we havè not Idenllfled any malerlal uncertalnlles r8lallng to evenis or condltlons that,
Indivldualty or collectlvely, may cast slgnlficanl doubl on the charfty's abi1Sty to conllnue as a golng Goncern for a perlod of al
least tsvelve months from Nthen the orlglnal flnanclal statements were authorfsed for18¥ue.
Our responslbilllle5 and the r88ponslbllltle8 of the trustees h￿th r88pecl to golng concern are d8scrlb8d in the relevant sectlons
ol th15 report.
Othèr Inforrnatlon
The trusl88s ar8 respon81ble for the other Informallon. The other Irrfomatlon comprf$88 the Infornatlon Included In the annual
report, other than the flnanclal slalemant8 and our audllofs report Ihergon. Our oplnSon on the finandal statements do¢$ not
covor the other Infomiallon and, exGopI to the extent Othe￿96 8xpllclUy ststed In our report, we do not exp￿sS any fomi of
assurance concluslon Ihareon.
In connecllon wllh our audll of the financial stalements, our resp¢)n$lblllty Is to road the other Infomatlon and. In dolng so,
conslder whether the other Informatlon Is materially Incon$lslent the finandal slalom8nts or our kno￿edge oblalned In th8
audit or olherwlse appears to be materially mlsslaled. If we Iclentlfy such malerlal Inconslslencles or apparent matértal
mlsslatefft8nls. w8 required to det¢mlne whether there Is a malerfal misslatemenl In the financlal slalomenis or a maledal
mlsstatoment of the othar Infom)atlon. If. based on the work we have performed. w8 oonGlude that therg Is a matsrlal
mlsstatemenl of thls other Informallon, we are requlrad to report that facL
We have nolhlng b report In th1$ r8gaTd.
Oplnlon on other matter prnscrlbed by tho Companleg Act 2006
In our oplnion. based on the work undertaken In the wur5e of tho auditr,
the Information glven In th? Trustees, Report for the flnandal year for ￿1¢h the flnanclal ststements are prepared Is
conslstenl wth Ihe flnanclal ststements- and
theTTU$tees' Report ha5 been prgpared in 8￿rdance appllcable18gal requlrements.
Matters on whlch wo aro rgquired to report by gxGeption
In the Ilght of our knowledge and understsndlng of the Gharity and Its environment obtained in the course of the audit, we have
not idenlfied material misstst8m8n15 in the Trustees, Report.
We have nolhlng to report in respeci of the follo￿ng matt8fs where the Companies Act 2006 requlre8 US to report to you If, in
our opinlon:
Pagg 9

Improving Lives Plymouth
Independent Audltor's Report to the Members of Improving Lives Plymouth
adequate a¢xounting reo)rds have not been kepL or retums ad￿uate for our audlt have not been rewved from branches
not v(5ated by us.. or
the finawal statements are Ttot in agreement￿th the accounting records and relurns.. or
certain dlsclosures of trustees r8muneratlon specified by law are not made., or
we have not recelved all the information and explanats'ons we requlre for our aLKIIL
Responslbllltles of Irustee$
As explained more fijlly In the Trustees. responslbllilies ststemenl (set out on page 3), th8 Irustees are responslbl8 for the
prepara￿On of the finan¢lal statements and for belng satisfied that they glve a true and falr vlew. and for such intemal control 8$
the trustees dete￿Ine is necessary lo enable th8 preparallon of financial stst8ments that are fre8 from materfal mlsstalemenl,
whether due lo fraud or error.
In preparlng the finandal slalements, the trustees are responslble ft)r assesslng the chartty's ability lo contlnue as a golng
concern, dlscl¢ysing, as applicable, matters related lo going concern and using the going ¢oncem basis of accountlng unless the
tru$lees ellher Intend to Ilquldale the charlty or to cease operydtlons, or have no reallst6G altemalive bul lo do 60.
Audltor regponslbllltlos fortho audlt of the flnanGlal statements
Our obledv8s ara to oblaln reasonable assuranc8 about whether the finandal statements as a ￿018 ar6 free from materlal
mlsstat6ment, wh8th8r due lo fraud or error, and lo Sssue an aL￿1t0r,$ report that Indudas our opSnlon. Reasonabl8 assurancè Is
high level of assurance, but Is r￿1 a guarantee th818n audit ¢onducted In accordance wlth ISAS (UK) wlll always delect a
matèrial mlsstalemenl when It exlsts. Ml$$tstements can arlsa from Iraud or arror and are consldered mat8rfal If, Indlvldually or
in the aggregate, they could reasonably be exp8¢tsd lo Inftuence the e¢onomlc derAslons of users tsKen on tho basls of these
fln8nclal ststements,
Tho ext￿1 to whlch our procedures aro capable of deledng Irroguladtles, In¢ludlng fraud Is detalled tjelow.
We Iden￿fied areas of laws and regulations tho1 could reasonably be expected to have 8 matsrlal effect on the fin8n¢lal
statements from our general commerGlal and sector expedence and through dlsGusslon wllh the dSrectors arKI other
managernenl, and Snspectlon of the tharity's regulatory correspondence. Wg ￿MmuniCated Idenllfled laws and rogulauons
throughout our team, and remained alert to any Indlcatlons of non-compllance throughout th8 audll.
The company Ss sublecl to I¥w5 and regulallons that goveTn the preparoUon of the financlal stslements. InGludlng ffinanclal
reportlng18glslallon. and other companles leglslallon. The company Is a180 subject l018WS and other regulalSons where the
Consequen￿ of non-compllance could have a mater181 Impact on the amounts or dlsclosures ￿thIn tha flnanGlal
stslements, Including employment. antl-brlbery, antl-mon6y18underlng and certaln aspects of companl8s leglslatlon.
Owlng to the Inherent Ilmltsllons of an audlt, thore Is an unavoldable rlsk that we may not have detscted some malarfal
mlssl8temenls In th& flnanGSal statements, evèn though we have properly planned and performèd our audll In accordancè
wllh audlling stsndafds. In any audll, tharè remalns a hlgher risk of non-delectlon of Irregularllles , as these may involve
collusion. forgery , Intentlonal omlsslons, mlsrepresentalions, or the overrlde of Internal contro18. We are not rs$ponslble for
provènllng non-compliance and ¢annol be expected to ¢Jale¢t non.compllan¢e ¥￿th all laws and regulallons
As part of an audll In a¢cordan¢o ￿th ISAS IUKI, wo ex8rGlse profe$$lonal judgment and malntsln prolosslonal sceptlclsm
throughout the audll. Wo also..
Identify and assess the risks of matsrfal mlsslalement of the flnanclal ststsments, whether due to fraud or error. deslgn and
perform audlt procedu￿5 responslve to those rfsks. and obtaSn audlt evldence that Is sufficlenl and OPPTopriale lo provide a
basls for our oplnlon. The rlsk of not date￿Illg a materlal misslalemenl resulllng from fraud Is hlghor Ihan for one re5uIUng
from error. as fraud may Invofve colluslon, forgery, Intentlonal omSsslons. m15repres8ntations, or th& override of Intemal
rx)ntrol.
Obtain an understandlng of Intsrnal control relevant to th8 audlt In order to d88ign audlt procedures that are approprlate In
the clrcumstances. but not for the purposa of expressing an oplnlon on the effectlveness of the intemal control.
Evaluate the approprlaleness of accounllng polldes u8ed and the reasonablene$5 of accounttng e5tlmates and related
dlsdosures made by the Iruslees.
Conclude on the approprfaleness of the trustees, use of the golng concern basls of accounUng and, based on th8 audlt
evidence obtalned, whether a malertal uncertalnty exlsts related to events or cond1tl0r￿ that may cast slgnlficant doubl on
the Gharlty's ablllty lo C￿ntInUe as a going concem. If we GonclLtsYe that a malerfal uncertalnty exlsts, w8 are required io
draw attentlon In our audltorfs report to th8 related dlsclosures In the flnanclal statements or, If such dlsdosures are
inadequate. lo modify our oplnlon. Our concluslons are based on thè audll evldence obtalned up to the date of our audltorf$
report. Howov8r. future events or conditlons may cause the charity to cease to continue as a golng concern.
Evaluale the overall presentab'on, structure and content of the finanrAal statements, including the disclosures. and whether
the ffinanclal statements represent the underlyirvJ Iransactlons and ev8nts In a manner that achieves fair presentallon.
We communica18 wlh those charged with governance regarding. among other matters. th8 plann8d scope and timing of th8
audit and significant audll findlngs. including any slgnlficant defi￿encIeS In inlernal control that we Idenllfy during our audit.
Page 10

Improving Lives Ptymouth
Ind8p8ndent Audltorfs Report to the Memb8rs of Improving LIV￿ Plymouth
U8• of our report
This report Is made so18ty to the charftable compatys trustees, 8$ a body, in a¢¢ordanc8 V￿th Chaptsr 3 of Part 16 of the
Companles Act 2006. Our audlt work has b88n undertaken so that we mlght state to the ch8rfty's trustees those matters we are
requlred to state lo them In an audilols report and for no other purpose. To the lullest extsnt pemitted ty law, we do r￿1 accepl
or assume responslblllty to anyone olher than the chadtable company and Its truslegs as a body, for our audlt w)rk, for Ihls
report, or for the oplnlons we have forned.
Adam Croney (Sanlor StaiutoryAudltor)
For and on behalf of
Wostwtts (SW) LLP
Page11

Improving Lives Plymouth
Statement of Financial Activitles for th8 Year Ended 31 March 2024
(Including Income and Expendlture Account and Statement of Total
Recognised Gains and Losses)
Unrostrlcted
lunds
Rostrfctad
funds
Totsl
2024
Totsl
2023
In¢om• and Endowments from..
Donallons and legaclas
Charftable aGtiviUes
Investment income
17.806
1.935,377
7,105
2.369
430,745
20.175
2,366,122
7,105
11.088
2,280,116
9,955
Total Income
1,960.288
433,114
2,393,402
2,301.159
Expendlture on:
Ralslng fijnds
Charltable adlvll8S
(21,8￿)
11,939,777)
121,8901
12,344,943)
117,666)
(2,115,565)
10
{405,1661
Totsl expandlluro
Galnslllosses) on Investmanl
assets
{1,981,667}
{405.1861
12,366,833)
12,133.231)
13
24,825
24,625
115,2951
Net Incom6
Transfers boiwten fvnd8
23.246
35,539
27,948
{35.5391
51,194
152,833
Nal movement In
58,785
(7,591)
51,194
152,633
R•conclllatlon of funds
Totsl funds brought forward
Total furKls carded forward
1,451,436
7,591
1,459,027
1,306,394
25
1.510,221
1.510,221
1,459,027
The statemanl of flnanclal actlvltles InGlud88 all galn9 and10sse5 recognlsad In the yoar,
All In¢omg and expendlturè darlve from conllnulng aGtlvllle5.
Th8 notes on pages 1510 29 form an integral part of these financial statements.
Page 12

Improving Lives Plymouth
(Registration number: 02610208)
Balance Sheet as at 31 March 2024
2024
2023
Flxed assets
Tanglb18 assets
Investments
18
19
858,038
391,652
841,113
367.027
1.249,688
1,208,140
Current as8•ts
3,699
55,623
864,244
3,333
227.797
834,455
Debtors
Cash at bank and In harKI
21
723,568
865,585
Crodltors: Amounts falllng duo wlthln on• y•
1429,699)
1588,0311
Not curront
293.867
297,554
Total 4••ot8 l••• ¢urrnnt Il•bllltl••
1,543,555
1,005.694
Cr•dllorn: Amount• lalllng du• •ft•T mor• than on• y
24
133,3341
(46,6671
N•t a•••t•
Funds of th• charlty..
Rostrlcled Fur¥JB
7,591
Unro¥trfct•d Inc+%nO fund•
D881gnaled Funds
Ganeral FurKIs
5g1.652
918,569
567,027
884,409
Totsl unrestdcted funds
1,510,221
1,451.438
Total funds
25
1,51 D,221
1,459,027
Tho flnan¢lal 8tal8ments on pag88 12 to 29 wer8 approv￿1 by tho tru8te8s, and guthorfsgd for Is5uo on...
8lgned on thelr b$half by..
Tru51eo
JM Prfchard
Trustee
The notes on pages 15 to 29 fo￿ an integral part ofthese finandal 5tatsments.
Page 13

Improvlng Lives Plymouth
Statement of Cash Flows for the Year Ended 31 March 2024
2023
Cash flowsfrom operatlng actlvltles
Net cash Inojme
51.194
152,633
Adjugtmonts to cash flows from non<•$h Ilems
D8preoatlon
Investment Income
Interest payable
Net lossesllgalns) on Inv8sbnents
18
16,021
(7,1051
7,120
124,625)
18,372
(9,9551
5.728
15,295
42,605
182,073
Worklng capltal adJu8tmènt•
(Infftaseydecrease In Stocks
Decrea8ellln¢reasel In debtors
IDeGrease)Ancreas8 In c¥&llto
Investment (xh
Inter8$1 pald
(3861
153.450
{119,6081
7,398
17,1201
21
22
(159.4991
168,808
(5.9511
15,7281
Net ¢8$h ffows from operatlng acfvlll88
76,359
180,183
Ca8h flows from Inv•$tlng •ctlvltl••
Acqulslllon$ of tanglble assets
Acqul$lUons of Irwestrnent8
Proceeds from sale of Investments
Dlvldend, Interest and rents from InveBtments
18
19
19
(32.9441
142.2091
34.811
7,105
146.2911
50,567
9,955
Nel cash flow8 from Investlng ac￿VItIes
(33,2371
14,231
Cash flows from flnanclng a¢tlvltlo•
R8p8yment of other bOrr￿ng$
28
113,3331
113,3331
Not Increase In cash and ¢a$h eqU￿alents
Cash and cash 8qufvalents at 1 Aprfl
Cash artrj cash equlvalents al 31 March
29,789
181.081
634,455
453,374
664.244
634.455
All of the cash flows ar8 derfved from conllnulng operatlons durfng tho above perfods.
The notes on pag88 15 10 29 form an integral part of thes8 ffinanctal statements.
Page 14

Improving Lives Plymouth
Notes to the Flnancial Statements for the Year Ended 31 March 2024
1 General Inforniation
The ¢harfty 15 a publlc benefft entlty and a prfvate (x)mP8ny Ilmlted by guarante8, registered In England and Wales and
reglslertd tharfty In England and Wales. The address of the re9lsler¢d Dffice 15 Ernest Engllsh House, Buckwell StreeL
Plymouth, PL12DA.
The nalure ofthe charlty'3 operatlon and prfnclple actlvlll88 aTe:
8) To a$s15t, Comfort and guidè any p8rson who may be In dlslre5s by reason of poverty, 111 health, lonallness or any other
bl To promote and protscl the h8allh and wellb8lng and lo relleve need, SLrffering and dlstr8ss among persons ￿thIn Plymouth
and the 8urroundlng area. who currenuy or have pr8vlously served In tha armed forces and th8lr
dependants. through the provlslon of seTvlces. advlc& and facllilles to a8818t In th81r rehabllltalion and Integratlon Into the
Lx$mmunl￿.
c) To promote, encourag8 and foster any Dbl8ct8 whlch may ba for ￿mmOn good of the communlty ￿thIn Plymouth and the
surroundlng ar8a', and
d} To encourage, Inltlatè and co-operate In tha work of other voluntsry or statutory bodles for the advancement ol aducallon,
th8 furthorance of health, th8 rgllef of povety, dlstress or slckness or any other work of a oharftablé n81ur8 or whlch may
hereafter be d•omgd by law to be ¢horllable.
2 3tat•m•nt of eompllanc•
These financlal slataments have been prep8red In compllan¢e ￿th FRS 102. The Flnanclal R8POrtlng Standard appllcable In
the UK and the Republlc of Ireland,, the Ststemenl of Reoommended Practlce appll¢able to oharflles preparfng th8lr accounts In
acGordance the Flnanclal R8POrtlng Stsndard appllcable In the UK and Republlc of ITgland IFRS 1021 {Ch8rtlles SORP
(FRS 10211 and the Companles Act 2006.
3 Accountlng pollGI•8
B￿1$ of pryratlon
Th8 finandal slal&menls havo boon prepared on the hl$torl¢al cost bBsis. as m&dffled by the Tevaluallon of certaln finandol
assets and Ilabilltlps measured at falr value through Income or expendlture,
The flnanclal Statements are prepared In 8tsrflng, whlch Is the fun¢Uonal ejjrrency of the enllty.
Golng concgrn
There arg no matsdal uncertalntles about the charfty$ ablllty to continue.
Page 15

Improving Lives Plymouth
Notes to the Financial Stataments for the Year Ended 31 March 2024
Judgemgnts and Key sourcas ol e#timation uncertalnty
Crflical judgements in applylng th8 Charity's acuuntlng polldos.
The judgements (apart from those InvDlving estimalionsl that management has made in the process of applying the enllty's
8￿QU￿ting policles and that have th8 most significanl effeGt on the amounts re¢ognlsed in tho financial stslements ars as
follows..
i) Deferred In¢ome
Income Is recognlsed In the stsl8ment of financlal a¢tlvltles when the followlng crlterta are mel.. the ¢h8rlty 18 entitl8d to Ihe
Income, 11 Is consldgred PTgbabl8 that the Income will be received, and the Income can be rellably measured. Where t8mis and
condltlons Ilnduding performance ralated ¢onditlons) have not been mel or uncertainty exists a5 to whether th8 charity can
meet the terns and conditions oth8rwlse withln 115 control, the Income Is not recognised but d8f8rr8d as a Ilablllty untll St15 Is
probable that the terms and condltlons Imposed can be met.
Keyaccounlng estlmales and a8sumplions
ounlng 8sllmate5 and assumpuons ara made concerning lh8 future and, by thelr nature, wlll rarely equal the related actual
outcome. The key assumptlons and other sources of asllmalion uncertalnty that have a slgnificant rlsk of ¢au81ng a materfal
Adluslmenl to the carylng amounts of assets and Ilabllltles ￿thIn the next t7nandal y8ar are as follows,.
l) D8ferred Income
The charity is commSssloned to dgllver prolects and s8Nl¢¢s whlch often slraddlg thg financlal year end. Annually. Ihg charfty
revi8WS the terms and ¢ondlllons to assess whelher the Grllerfa for recogn151ng the Income have been met. Where some of the
condlllons havg been mel. the charlty 6sllmales th8 proportlon of Inrome lo whlch the ¢hadty Is enltled and the balance of
Income recelved In advance Is deferred as a Ilablllty on the Bal8n¢e Sheet. Thls requlrgs gsllmatlon of the delfvery of any
perfomanGe related condltlons Dr compllanGe ￿th c8rt8ln terms aitathed lo the Income.
Fund Accountlng
Unr8Stricted funds ar8 avallablg for use at the dlscr81ion of th8 Iruslees to further any of the charlty's purposes.
D8slgnal6d funds are unreslrfcled funds earmarked by the Irusl8es for partscular future prolecl or Gommitment.
RestdGled funds are 5ublecled to reslrfGllons on Ihelr expenditure declared by tha donor or through the terms of an appeal, and
fall Irrto one of Mti $ub-¢la$s&s'. T951rloled Incomg fvnds OT gndowment funds.
Incomlng rnsoureo1
All Incoming r950urc85 ar8 Included In the Statement of finandal a¢UvI￿88 when •ntlllom8nt has pa898d lo the charity; 11 Is
probable that the econom1¢ bgngfits assoclaled wlth the Iransactlon wlll flow to th8 charfty and tho amount can be rellably
measured. The followlng spgciflc pollcles are applied to parucular calegorfe5 of income..
Income from donatlons or grants Is recognlsed whgn there Is evldenGe of enlltlemenl lo the glft. Tecelpl is probable and Its
amount Gan be measured rellably.
. legacy income Is recognlsed when reG8ipl Is probable and entlJ8ment Is egtabllshed.
Income from donated goods Is measured at the falr value of the good$ unless Ihls Is Impractlcal lo measure reliably, Sn ￿lch
C8se the value is derived from the cost lo the dOr￿T or th& e$fjmaled resale value. Donated facllities and services are
recognls8d in the accounts ¥th8n rec&iv8d If the value can ba reliably measured. No amounts are Included for tha contrlbLrtlon
of general volunteers.
income from contraGts for the Supply of s8rvl¢es1s recognlsed wh8n requlrements of conlracl$ are mel such that charity Is
enlilled to the funds on a case by case basis. This Is classified a$ unr8slrfcted funds unless there Is a contractual requirement
for11 lo be spent on a p8rt1cul8r purpose and T8lurned11 unspent. In whlch cas8 It may be regarded as reslrscled.
Page 16

Improving Lives Plymouth
Notes to the Flnancial Statemants for the Year Endod 31 March 2024
Resources expendgd
Expenrllure Is recognlsed on an accruab basLs as a Ilablllty is inujrred. Expenditsjre Includes any VAT whlch cannot be ful
recoverwj. and is classlfied under headlros of ihe statement of Ilnandal activities lo whlch 51 relates..
expenditure on ralslng funds Indudg$ the costs of all fuTKlralslng actIvl￿e$. events, non-Gharitsbl8 Iradlng actfvlues, and the
sale of donatwj goods.
expendllure on charltable acllvloes In¢ludes all costs Incurred by a tharfty und8rtaking actIvi￿¢S that furth8r Ils charltable alms
for Ihe benefft of Its b8neff¢laries, Includlng ttrrf)se support costs and costs relating to the goveman¢8 of tha charity apportloned
to charitsble acllvllles.
other expendlture Indudes all expendlture that Is nelther related to ralsing funds for the chaTIty noT part of Its eXpe￿Ilture on
charftsble aGllvllies.
All costs aro allocated to 8xp8ndlture catsgorfes raffiectlng the use of the resource. Dlrect Gosts attrfbutable lo a slr¥Jle acuvlty
are allocated dlrectly to that acllvlty. Shared coyts are apportloned behveen the advltles they ￿rttrfbute to on a raasonabla,
lusliflable and CDnslstsnt bas1$.
OpDratlng Lo•
Lease payments arè recognised as #n expense over the lease temi on a slralght-llne bas1$, Tho aggr8gate benefit of l&a$o
Incanllves is recognis8d as a reduclon lo trxpenso over the18ase temi, on a stralgMt-Iln8 basls.
Tonglbl• flx•d ag•ot•
T8nglbl8 a8s0ts ar8 Inltlally r8corded at cost, and subsequen￿Y staled al cost lass any ac¢umulatsd depr$¢lallon and
Impalrmenl Ioss88. Any tsnglble assets Garrfed al revalued amounts ar& Tecorded al the falr value at the datg of revaluallon less
any subsequent Bccumulatsd depreclallon and subsequent accumulated ImpaI￿ent loss8s.
An Incrgas8 In the carylng amount of an asset as a rasull of a revaluatlon, Is Tecognlsed In olheT re¢ognlsed galns and losses,
unle$s11 reverses a charge for Impalmienl that has prevlously be$n recognls8d as expendllur8 wlthln the statement of finanGlal
8cllvlll¢s A decreaso In the carrylng amount of an asset as a result of revaluatlDn, IS recognlsed In other recognised galns and
10888s, except to whlch It offsets any previous rev81ualion gain, In whlch Gas8 the loss Is shown wlthln other recognlsed galns
and losses on the slalemant of finanolal a¢Jvlllas.
D•pr•¢latlon and •nortl•atlon
Expendllura lass than £1 k Is not capltallsed except for assets glfted In klnd Ithere the valu8 of equlpmenl Is deemed to bo more
than £1k.
DepreclaJon 1$ calculated $0 as to wrft8 off tho Cost or Valua￿on of an 8sseL lass Its resldual valuo, over the useful e¢onomlc
Ilfe of that asset as follows.,
As¥et Cla88
Doprnclatlon mgtljod and rale
Long Lgasehold Property
Flxtures and Fittlngs
Freehold Property
Am0￿sed over Ilfe of lease
4 years to 15 years 51raight Ilne
Not DepreGlat8d
Inv•stment8
Unllsled equity Investments are Inlllally recorded at cost. and subsequently measured at fair value. If fair valua cannot
be réliably measured, ass8ts are measured at cost less impaiment.
Llsled Inv8Stm6nts are measured at falr value vlth changas In falr value being recognlsed in Income or expendlture.
Penslons
The charity operates a group per50n81 penslon scheme on behalf of Its employees. Thls is a deflned contributlon schom•. The
ojsts are charged to the Income and expenditur8 account aTKI statement of ffinancial aGbvltie5 as they fall due.
Page 17

Improving Lives Plymouth
Notes to the Flnancial Statements for the Year Ended 31 March 2024
stocks are measured al tha lower of cost and estlrnated sdling prfce less costs lo complete and sell. Cost includes all costs of
purchase, costs of Conversion and other costs InGurred in bringlng the 5toc* to its present IDGaUon and condition.
FIna￿la1 Instruments
A ftnan¢fal as8et or a ff nanclal Ilablllty Is recognlsed only vthen the charfty be¢ome5 a paty lo the conlra¢tual provlslons of the
Instrum8nt.
Baslcffnanclal Inslruin8nts are In1tlally re¢ognlsed at the amount recelvable or payable Includlng any related Iran8actlon ￿>Sts.
Current assets arKI curr8nl Ilabllldes are subsequenly mea$ur8d al the cash or othor conslderalDn expec18d to b8 pald or
celved ar¥J not dlscounlad.
Where Investments In shares are publlcly traded or Ihelr falr value can Othe￿88 be measured T8llably, th8 Inveslm8nt Is
subsequ&ntly mea$ur8d al falr value changes ITr falr value recLTrJnlsed In Income and expendlture. All oth8r such
Investments are subsequently measured al cost less impalrment.
4 Llmlt8d by guarantee
Th8 comp8ry Is Ilmlted by guarantse of membors and does rth)I havo a shar8 capltAI. The Ilablllty of rnemb8rs Is Ilmlted lo £1.
5 Incom• from donatlon8 and logacle•
Unro•trlct8d
fund•
Genernl
R0itrf￿Od
funds
Total
2024
Donauons
17,806
2,369
20,175
Unrestrlctod
nd•
G•n•ral
R•strfct•d
fund•
Totsl
2023
Dona￿n$
9,766
1,322
11.088
Page 18

Improving Lives Plymouth
Notas to the Flnancial Statements for the Year Ended 31 March 2024
6 Charitablo income by actlvlty
Disablllty
and loThJ
temi health
Plymouth
Veterans ane
Total
Infom)atlon
Carlng IDI
Funds
Core
and advlce
conditions
caffjrs
Family Hut
2024
Rent irthme
Grants and o)ntra¢ts
Oth8r Incomo
77,830
123,326
1,763
202,919
77.830
2,215,807
72.485
2,366,122
448,455
2.787
451,242
888,876
47.319
936,195
639,837
3,85D
843.4B7
115,513
16.788
132,279
Dlsablllty
and lorvJ
tenn health
Plymouth
V8t&rans ar
Total
Funds
Infomiatlon
Carfng foi
and aifvlee
¢ondltlons
careTS
Famlly Hut
2022
Rent Income
Grants 8nd contracts
Other Income
68,529
212,509
68,559
2,152.013
59,544
2,280,116
471,568
39.155
510.721
688,896
561.932
9,431
571,363
237.110
9,671
246,811
281,478
669,743
7 Chafltabla Incomg from rnstrlctlon
Unrfrstrlcted
funds
G•nornl
R••trlctsd
fundj
Total
fund•
Rent Income
Grants and Contracts
Other Income
77.830
1,785,096
72,451
77,830
2,215,807
72,485
430.711
34
Unr•strlctsd
funds
G•n•ral
R••trlctsd
fund¥
Total
2023
Rent Income
Gronts and Contracts
Other Incomg
88,529
1,583.792
49.872
30
588,221
9,672
68.559
2.152.013
59.544
8 Invostment Incomo
Unrestrlctsd
Fund
Gpn•ral
Total
2024
Total
2023
Income from Ilstwj invesbments
7.105
7,105
9.955
Page 19

Improving Lives Plymouth
Notes to the Financial Statements for the Year Ended 31 March 2024
9 Cost of ralslng donatlons
UnTestrfctsd
funds
General
Rg*rlcted
Total
2024
Cost of ralslng fvnd8
Unre8trlcted
funds
G•n8ral
R08trlcted
fund•
Total
Cost of ralslng fvnd
10 Expendlture on charltabl8 •¢tlvltles by Fund typo
Unro8trlcted
fund3
Q•ner81
Rutrlcted
fund•
Core
Informalon and advlce
Dlsablllty and Long Temi Health CoTraltlons
Carfng For Carers
Plymouth Veterans and Famlly H
Support Cost
1,006
344,300
069,771
282,343
87,798
554.059
1,506
380,259
779,771
520,262
109.086
554,059
35,959
110,1)ry)
237,919
21.288
Unrestrlcted
funds
Gengral
Re8trlct•d
fundi
Total
2023
Cor•
Informallon and advi¢•
Dlsablllty and Long Tem) Health Condltlons
Carfng For Carers
Plymouth Veterans and Famity Hub
Support Cosl
8,055
340,97T
448,550
849.448
183,506
485,029
340,977
448.550
325,600
323.848
183,506
54,371
430,658
11 Expondlture on charltable actlvlty by actlvlty typo
Actlvlty
und6rtak•n
dlroctly
Actlvlty support
2024
2023
(*neral
Infomiatlon and ad￿ce
Dlsabillty and Long Temi Health
CoThJitions
Caring for Carers
Plymouth Vel8rnns and Famlly Hub
Govemance cosls
100,506
344,300
75,203
124,287
175,709
468.587
109,631
430,n2
880,771
520,262
109.086
178,471
1Z2.694
24,189
65.174
859.242
842,956
133,275
65.174
574,809
723,748
227.171
49,484
Page 20

Improving Llves Plymouth
Notes to the Flnancial Statsments for tha Year Endod 31, March 2024
12 Analy$i$ of support costs
Total
2024
Total
Pr8mlsg$
General office
staff ¢08ts
Flnance costs
Govemance costs
Depr8datlon
121,894
58,956
284.894
7,120
85,174
16,021
100.139
98.550
212,756
5,728
49.484
18.3n
13 Net (lo￿0*v9*1n8 on Inve¥tmonts
Unresirfctsd
Funds
Total Funds
2024
Unresmcted
Funds
Total Funds
GaIn￿(lo8888I on Ilsted Inveslments
24.825
24,62S
115.295}
115.295)
14 N•t Incom•
Not Incorne Is ststed after ¢harglntylcredlUng)'.
2024
Audll fe85
Depredauon offfxed assats
GalnsllLossa81 on Llsted Investm8nts
9,500
18,021
9.000
18.372
18 Audltorn, romunoratlon
2023
Audlt of the ffnanclal statoments
Other servlces
8,100
1,400
7.800
1.200
Page 21

Improving Lives Plymouth
Notes to the Flnancial Statements for the Year Ended 31 March 2024
16 Staff cost•
2024
2023
staff costs durfng th• ￿ar wero:
Wages and salarfes
Sodal securtty costs
Pension ¢xJsts
1,423,889
98,856
62,861
1,585.606
1,232,298
53.951
1,373.053
The monthly average numb•r of p8rson$ Ilncludlng senlor managomenl I leadernhlp loam) employed by the charfty durfng tho
year express&J as full tlme aqulvalents was as follows..
2023
No.
Infomallon and Advlca
Dlsablllty and Long Tarrn Health Condltion8
C8rfng for Carers
Plymouth Veteran$ & Famlly hub
Support
16
13
24
10
13
28
11
11
12
11
10
58
67
No employee recelved gmoluments of more than £80,000 durlng the year (2023.. NII).
Key Managom•nt P•rnonn•l
Key management personnel In¢lude all persons that have aulhorfty and responsSblllty for plannlng, dlreclng and controlllng the
actlvllles of the charfty. The lolal comp8nsatlon pald lo key managwienl personnel for servlc8s provldtrd to the charfty was
£1￿,187(2O23.'£184,gsl}.
17 Trust•os rnmunoratlon •nd oxp•nM•
No tru$lee8, nor any persons Gonn8Cted vAlh thèm. have recelved any remuneratlon from the charlty durfng the y8ar.
Page 22

Improving Lives Plymouth
Notes to the Financial Statements for the Year Ended 31 March 2024
18 Tanglblg fu•d assels
Freehold
property
Long leasehold
property
Flxlures and
flttlngs
T¢)tal
Co•t
At 1 Aprfl 2U23
Addltlons
650.333
352,291
148,678
1.151.302
32,944
At 31 Marth 2024
352.291
181,622
1,184,246
D•pr•¢lallon
At 1 Aprll 21Y23
Charge for the yoar
183.592
126,597
7.157
310,189
16.021
At31 March 2
192,458
133,754
326,210
N•t book val
At 31 MarGh 2024
650.333
159,835
47,868
858,036
At 31 MarGh 2023
650.333
168.699
22,081
841,113
Tanglble flxed assets a net book value of £858.03612023'. £841,113) ar8 U8ed as securltyfor IlabllltJ68 of the charfty.
The charfty has a long leasehold Inler8St for the use of the Emest Eng118h House.
Freehold land and bulldlngs18 158 Mannamead Road, Plymouth, PL3 SQL
Pa98 23

Improving Lives Plymouth
Notes to the Flnancial Statsments for the Year Ended 31 March 2024
19 Investsnonts
Llsted
Investments
C08t orvaluatlon
At 1 Aprfl 2023
Revaluallon
Addllons
Dlsposals
367,027
17,227
42.209
134,8111
At 31 March 2024
391.652
Not book valuo
Al 31 March 2024
At 31 March 2023
I Investmgnts shovm above aTO held at valuailon.
20 Stocks
Raw m8tsrf0l and con8umabl8s
21 D•btorn
2023
Tmda debtors
Prepayments and accrued Incom8
Other debtors
27.058
27,385
1,200
88.562
158,037
1.198
22 Crodltors: amounts falllng duo wlthln on• y••r
2024
2023
Bank loan5
Trade credltors
Other taxaUon and soclal s8curfty
Other Gr8dlto
Accnjals and deferred Income
13,333
15.547
21,840
9,013
369,988
13.333
2,957
8.125
545,616
The bank loans and overdraft8 Is a mortgage ￿1¢h 15 seGuT8d vlth a fixed tharg8 agalnst th8 property at 156 Mannamead
Road, Plymouth, PL3 SQL. together vAth a floalln9 ¢harge over all other tharity assets.
Page 24

Improvlng Lives Plymouth
Notss to the Financlal Statements for the Year Ended 31 March 2024
23 Deferred Income
2D23
At 1 2023
Amount rglgased to Irmme
Amountdeferred In year
511,980
(511,980)
347.925
300,297
1300.2971
511,980
Deferred Income at year 8r¥J
24 Crndltor8: amounts falllng duo aftor on• ￿&r
2024
Bank k)ans
Crédltors amounts falllng duo after more than one year Includes tho followlng Ilabllltl6s, on ￿￿ch s8￿j￿ty has been glvon by Ihe
¢harfty'.
The bank loanB and overdrafts Is a mortgage whlch Is secured ￿th a flxed charge agalnst the property at 156 M8nnamead
Road, Plymouth, PL3 SQL, together vlth a floallng charge over all other charlty assets.
Page 25

Improving Lives Plymouth
Notes to the Financial Statements for the Year Ended 31 March 2024
Description of funds
The Gener81 Fund ￿PreSents the free funds of the chadty whlch are not designated for p8rtlcular purposes or represented by
fixed assets.
The Fixed Asset Fund represents the value of funds tied up in tarolbl8 fixed assets les$ the mortgage, whlch enable th8 charlty
to dellver servlc8s.
The Ravalualon Resèrve representsd the dlfference btheen thè year-end maTkel value of the Investhlènt portfolio and th8
original ¢osl of those investments. Ourfng the year il wa$ decided the lolal value of the Investment portfollo should be separab
from the general funds. and so the Investment Valualion Fund has replaced this.
The Investment Valuafjon Fund represents the total value of the Investments held under fixed asset Investments In the
stslemenl ol financial position. This Is now held separdlely as the charity Intends to hold these fuT7ds and ulilis8 Income mad8
towards charltable goals.
The Revenue Ros￿& is a deslgnat•J fund whlch represents th• re$6Tves pollcy of Ihe charlty to h)Id threo to four months of
¢xre runnlng co¥ts.
The Carers Fund 1$ I￿orn? from Plymouth Clty Councll {PCCI to be dlslrfbuled lo carers over the age of 18 In the Glty of
Plymouth, lo provldo them ￿th respite. Income r8celved and rK)15pent15 Induded In other credltOTS as Itls repayable to the
¢oun¢61 If not Useit for thls purpose.
Th$ ¢orgrs Irusl fund Is other Income r8ceivthl lo a6s1st carors In Plymouth whlch Is r88tr1ctsd for thls purpose bul does not fall
Into tho abovè classlfficatlon.
The Plymouth Veterans and Famlly Hub fund Is from fundlng io worf( wllh loGal health Service partners to help veterarts get the
support they aro onllued to under the mi15tary covenant.
Th¢ PCC household 8UPPOrt fund Is made up of amounts reGeEved vthlch Is restrfcted for assistanGe to Struggling households
wlthln Plymouth.
The Royal Navy and Royal Marfnes Helplng Hands fund Is made up of rastrlGted grants and contracts to 8UPPOrt vaterans In the
Plymouth 8re8.
28 An•ly¥ls of ngt au•t• ￿two&Th funds
Unrèslrl¢t•d
funds
General
Total fund8 at
31 March
R••trlcl•d
fund¥
Tanglbleffixed a668ts
Flxed asset Inv8slm8nts
Current assets
Current Ilab¢lliles
Creditors ov8r 1 year
858,038
391.652
827,185
(379,4111
(33.3341
858,038
391,652
742,2
(448,423}
{33,3341
115,105
169,0121
Total net assets
Unrgstrlctsd
funds
Ggneral
Total funds at
31 March
fund5
Tanglblefixed assets
Fixed asset investments
Cuffenl assets
Current liab51iligs
Creditots over 1 year
841,113
367,027
718.099
1428.136)
146.667)
841,113
367.027
865,585
1568.0311
146.6671
147,486
1139.895)
Total net assets
Page 28

Improving Lives Plymouth
Notss to the Financial Statements for the Year Ended 31 March 2024
27 Interest In frnehold property
Improving Lives Plymouth has an equal interest as tenants in common In a property in Plymouth wlh another charlty and that
property cannot be sold wlthoul Improvlng Llves Ptymouth's consent. Improvlng Llves PlymDUth has no control over the use of
the propety and no18gal interest in any revenue il may generate other than on salo. Improving Lives Plymouth has a covenant
to re¢8ive half of the proceeds of $8le1f the propety is sold. The legal interest was acqulred by deed In 1973 ￿￿th no value
being attributed at thai point Sn Ime and prior to th8 Charities SORP IFRS 1021. Henceforth thls assetwas valued at a cost of
£nll In th8S8 finanGlal $tstements.
28 Analysls olchanges In not dobt
Fln8n¢lng cash
flow•
At 31 March
2024
At 1 Aprll 2023
Cash at b8nk and In hand
Debt due vlthln one year
Debt due after mor8 than on6 year
634,455
113,333}
146,667)
29,789
664,244
(13,333)
(33,334)
13,333
Net dabl
29 Oporatlng l•a•• ¢ommltmont•
The total value of fvtur8 mlnlmum le8s0 payments was as follows,,
2024
2023
thln on8 year
In tsvo to flve years
In over flv8 yearB
6,563
16.495
12,000
6,583
22.857
12,400
30 R•lat•d party trnnsactlon8
Thore wore no rdated paty transacllons In th8 year12023: NII).
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