| Reference and administrative details | 2 |
|---|---|
| Report of the Trustee Board | 3 |
| Independent auditor's report | 11 |
| Statement of financial activities | 14 |
| Balance sheet | 15 |
| Statement of cash flows | 16 |
| Notes to the financial statements | 17 |
| Previous reporting period information | 29 |
| I |
| Appointed | Resigned | ||
|---|---|---|---|
| Thomas Quinn | Chair | 14.03.2016 | |
| Cindi Van Graan | Treasurer | 21.11.22 | |
| Marine Andre | 17.05.2021 | ||
| Rachel Dabiri | 08.11.2021 | ||
| Craig Marsden | 17.05.2021 | ||
| Edward Walker | 28.03.2022 | ||
| Robert Craig | 09.07.2018 | 12.09.2022 | |
| Daniel Barrett | 28.03.2022 | 12.09.2022 | |
| Oliver Steeple | 14.09.2020 | 03.03.2023 | |
| Catherine Webster | 14.09.2020 | 13.06.2023 |
| 2023 | 2022 | ||||
|---|---|---|---|---|---|
| Unrestricted | Restricted | Total | Total | ||
| Funds | Funds | Funds | Funds | ||
| £ | £ | £ | £ | ||
| Notes | |||||
| Income from | |||||
| Donations | 2 | 2,215 | 2,215 | ||
| Charitable activities | 3 | ||||
| Bureaux services | 231,032 | 231,032 | 409,836 | ||
| Debt advice services | 48,504 | 107,000 | 155,504 | 169,711 | |
| Seafarers advice & information line | − | 424,428 | 424,428 | 401,363 | |
| Other | 4 | 29,327 | 29,327 | ||
| Total income | 80,046 | 762,460 | 842,506 | 980,910 | |
| Expenditure on | |||||
| Charitable activities | |||||
| Bureaux services | 5,158 | 301,055 | 306,213 | 398,868 | |
| Debt advice services | 39,865 | 123,271 | 163,136 | 178,427 | |
| Seafarers advice & information line | 7,041 | 412,822 | 419,863 | 433,657 | |
| Total expenditure | 5 | 52,064 | 837,148 | 889,212 | 1,010,952 |
| Net (expenditure)/income for the year | |||||
| before transfers | 27,982 | (74,688) | (46,706) | (30,042) | |
| Transfer Between Funds | 15 | (26,914) | 26,914 | ||
| Net movements in funds | 1,068 | (47,774) | (46,706) | (30,042) | |
| Reconciliation of funds | |||||
| Total funds brought forward | 139,789 | 98,595 | 238,384 | 268,426 | |
| Total funds carried forward | 140,857 | 50,821 | 191,678 | 238,384 |
| 2023 | 2022 | ||
|---|---|---|---|
| Notes | |||
| Fixed assets | |||
| Tangible assets | 10 | ||
| Current assets | |||
| Debtors | 11 | 44,349 | 83,278 |
| −−Cash at bank and in hand | 17 | 284,958 | 371,261 |
| 329,307 | 454,539 | ||
| Liabilities | |||
| Creditors: amounts falling due within one year | 12 | (11,629 | (81,155 |
| Net current assets | 317,678 | 373,384 | |
| Net assets excluding pension liability | 317,678 | 373,384 | |
| Defined benefit pension scheme liability | (126,000) | (135,000) | |
| Total net assets | 191,678 | 238,384 | |
| The funds of the charity | 15 | ||
| Restricted funds | 50,821 | 98,595 | |
| Unrestricted funds: | |||
| Designated funds | 25,000 | 25,000 | |
| General funds | 241,857 | 249,789 | |
| Pension deficit fund | (126,000) | (135,000) | |
| Total unrestricted funds | 140,857 | 139,789 | |
| Total funds | 191,678 | 238,384 |
| Note | 2023 | 2022 | |
|---|---|---|---|
| Net cash provided by / (used in) operating | |||
| activities | 16 | (86,303) | (19,149) |
| Change in cash and cash equivalents in the year | (86,303) | (19,149) | |
| Cash and cash equivalents at the beginning of the year | 371,261 | 390,410 | |
| Cash and cash equivalents at the end of the year | 17 | 284,958 | 371,261 |
| Premises costs by desk space as follo | ws: |
|---|---|
| Bureaux services | 62.2% |
| Money advice services | 36.4% |
| Governance | 0.5% |
| Support costs | 0.9% |
| Other costs of administration are allocated on a per capita basis as follows: | |
| Bureaux services | 33.7% |
| Money advice services | 19.7% |
| Seafarers' advice & information line | 45.9% |
| Governance | 0.2% |
| Support costs | 0.5% |
| 2023 | 2022 | |||
|---|---|---|---|---|
| Unrestricted | Restricted | Total | Total | |
| £ | £ | £ | £ | |
| Donations | 2,215 | 2,215 | ||
| Total income from donations 2023 | 2,215 | 2,215 | ||
| Total income from donations 2022 |
| 2023 | 2022 | |||
|---|---|---|---|---|
| Unrestricted | Restricted | Total | Total | |
| £ | £ | £ | £ | |
| Bureaux services | ||||
| Bureaux staff & running costs (RB Greenwich) | 200,000 | 200,000 | 200,000 | |
| Advice outreach pilot (RB Greenwich) | 62,500 | 62,500 | − | |
| Cost of living advice (GLA/RCJ) | 26,667 | 26,667 | − | |
| Advice delivery (CitA) | 15,000 | 15,000 | ||
| Help to Claim (CitA) | (73,135) | (73,135) | 205,836 | |
| Outreach work (Clockhouse) | 4,000 | |||
| Total bureau services 2023 | − | 231,032 | 231,032 | 409,836 |
| Total bureau services 2022 | 4,000 | 405,836 | ||
| Debt advice services | ||||
| Greenwich money advice service (RB Greenwich) | 40,000 | 40,000 | 40,000 | |
| Outreach money advice service (RB Greenwich) | 63,000 | 63,000 | 63,000 | |
| Outreach money advice service (Peabody) | − | 4,000 | 4,000 | 4,000 |
| Debt advice service (University of Greenwich) | 36,394 | 36,394 | 48,525 | |
| Fees | 12,110 | − | 12,110 | 14,186 |
| Total debt advice services 2023 | 48,504 | 107,000 | 155,504 | 169,711 |
| Total debt advice services 2022 | 62,711 | 107,000 | ||
| Seafarers' advice & information line | ||||
| Seafarers Hospital Society | 143,614 | 143,614 | 148,795 | |
| Greenwich Hospital | − | 121,535 | 121,535 | 134,985 |
| The Seafarers' Charity | − | 143,615 | 143,615 | 117,583 |
| Royal Navy/Royal Marines PR (Greenwich Hospital | − | 15,664 | 15,664 | |
| Total seafarers' advice & information line 2023 | 424,428 | 424,428 | 401,363 | |
| Total seafarers' advice & information line 2022 | 401,363 | |||
| Total income from charitable activities 2023 | 48,504 | 762,460 | 810,964 | 980,910 |
| Total income from charitable activities 2022 | 66,711 | 914,199 |
| 2023 | 2022 | |||
|---|---|---|---|---|
| Unrestricted | Restricted | Total | Total | |
| Compensation | 29,327 | 29,327 | ||
| Total other income 2023 | 29,327 | 29,327 | ||
| Total other income 2022 |
| NCNI | NCNI | **CO ** | N | CV | CV | lf) | CO | N. | CD | CD | CD | N . | CO | CV | |||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| CD N |
0 | **CO. ** | 1.0 **CD. ** |
0 ) 0 ) |
1− I,− |
CV CV |
co 'II |
N. | CO | 0 1.0 |
CV | r− 1.0 |
CO | to | |||||||||||||
| CO | **c..1 ** | **CY> ** | CV−1I)− | CD | |||||||||||||||||||||||
| (O | 0 ) | •c−•• | |||||||||||||||||||||||||
| CO | CD | ||||||||||||||||||||||||||
| r) N CI CV |
0 1− |
‘44 | co co |
N −a co |
CO r − |
Ps 1.0 r− |
CO e". CV |
in CO r− |
0 a− r− |
co a:r co |
.cr CO a) |
0 Col c, |
to a) |
0 co |
|||||||||||||
| r−: MI |
oF) a− |
cci | cri" N |
it> | N− | 00 CO |
|||||||||||||||||||||
| CO | •c1− | **CO ** | CV | CO | 0 | CO | CO | ||||||||||||||||||||
| CO | GO | **1•11 ** | CO | CO | N. | ||||||||||||||||||||||
| 0) | |||||||||||||||||||||||||||
| CO. | N . | CV− | |||||||||||||||||||||||||
| •••••• | |||||||||||||||||||||||||||
| ..•••••. | |||||||||||||||||||||||||||
| • "zr |
' ( N | CO | **CO ** | CD 1.0 |
CO | 1 | 1.1) | CO | CD LO |
LO ONON |
LO | ||||||||||||||||
| CO | |||||||||||||||||||||||||||
| C‘i | |||||||||||||||||||||||||||
| a) 42 co o U) |
4) −a co |
c 0 E |
C = |
. 44 |
CO 0 ) CY) 0). CO C') |
N Nr CO **( \ I ** |
c r CV szt **O i ** |
Lf) N C) 4= |
I | OD 1.0 1− CV CO CO .4−−4 : (Ni− |
CV CO 1− c.5 |
I | CO CO 0 ) |
CO CD 1.0 − 4− |
I | Lt) 1.0 |
•ct | co U) 71− |
CV CD r CV |
CD CO 'Cr |
CO II) **C‘i ** |
(−6 | |||||
| activities | |||||||||||||||||||||||||||
| CV cc) |
c o | CD | N− . 7 |
CD 0 |
N− CO |
C) | CD N |
d− | N . N CO |
CV 0 |
N. N co |
||||||||||||||||
| **CO. ** | CO− | **4 = ** | C6 | ||||||||||||||||||||||||
| Charitable | U) | (N | |||||||||||||||||||||||||
| .cr | c o | a ) | −4− | CO | ' | 0) | CO | ||||||||||||||||||||
| N | Is•−• | .4" | **CO ** | 0 ) | CO | N | OD | CO | |||||||||||||||||||
| N− C 5 |
**CO ** | T−• | **'CI: ** | C.0 CO. |
co CO |
||||||||||||||||||||||
| C) | |||||||||||||||||||||||||||
| co | |||||||||||||||||||||||||||
| cm | |||||||||||||||||||||||||||
| C | |||||||||||||||||||||||||||
| *E | |||||||||||||||||||||||||||
| .(a | |||||||||||||||||||||||||||
| penditu | re | ..... ..., −o c C U ) |
a) | a) | 2023 | ||||||||||||||||||||||
| • | a) | o •,c−−.c |
cr a) |
u) −a ▪ |
cc) o= |
_cm 7 2 |
oic 0E |
expenditure | |||||||||||||||||||
| 0 C* (13 (73 c o** |
...e. E 0 a) **r t ** |
0" 0 0 C ai C i t |
4C2 CO .−−, CO s" = −−. 0 |
X a) −a) o −.E. M TD > |
c (13 cn CD 0 *** E 2 CL ** |
−c,„ a) > ,−, 8 0 |
(,, (I; 0 C, 4,−2 b' • —• 2 **CL ** |
(j) o _ E 0 !,7z. t as a_ |
. S >.. :•−• C E a) " 0 |
(13 CT) 1•.=• 1 , _ (13 2 |
o − CI co •• • −• LE = < |
Total | .c0" 0− |
cf.D_ | TticD" | cf12 | " **17.)0 ** |
—0(13 I— |
a) 0 |
| 2023 | 2022 | |
|---|---|---|
| Operating lease rentals: | ||
| Equipment | 240 | 720 |
| Auditor's remuneration (excluding VAT) | ||
| Audit fees | 3,230 | 3,167 |
| Under accrual in prior year | 83 |
| Staff costs were as follows: | ||
|---|---|---|
| 2023 | 2022 | |
| Salaries and wages | 680,315 | 773,749 |
| Social security costs | 64,202 | 61,040 |
| Employer's contribution to defined contribution pension schemes | 12,822 | 16,529 |
| 757,339 | 851,318 |
| The average number of employees (full time equivalent) during | the year was as follows: | |
|---|---|---|
| 2023 | 2022 | |
| No | No | |
| Bureaux services | 6.8 | 9.1 |
| Money advice services | 4.0 | 4.5 |
| Seafarers' Advice and Information Line | 9.2 | 10.1 |
| Support and governance | 0.2 | 0.2 |
| 20.2 | 23.9 |
| Tangible fixed assets | |||
|---|---|---|---|
| Computer & | |||
| office | Fixtures & | ||
| equipment | fittings | Total | |
| Cost | |||
| At 1 April 2022 | 10,407 | 2,678 | 13,085 |
| Disposals | (2,847) | (2,847) | |
| At 31 March 2023 | 7,560 | 2,678 | 10,238 |
| Depreciation | |||
| At 1 April 2022 | 10,407 | 2,678 | 13,085 |
| Disposals | (2,847) | (2,847) | |
| At 31 March 2023 | 7,560 | 2,678 | 10,238 |
| Net book value | |||
| At 31 March 2023 | |||
| At 31 March 2022 |
| Debtors | ||
|---|---|---|
| 2023 | 2022 | |
| Trade debtors | 39,214 | 72,953 |
| Other debtors | 3,379 | 5,247 |
| Prepayments | 1,756 | 5,078 |
| 44,349 | 83,278 |
| 2023 | 2022 | |
|---|---|---|
| Trade creditors | 4,491 | 67,636 |
| Accruals | 3,876 | 13,324 |
| Other creditors | 3,262 | 195 |
| 11,629 | 81,155 |
| Analysis of net assets between funds | ||||
|---|---|---|---|---|
| Unrestricted | Designated | Restricted | Total | |
| funds | funds | funds | funds | |
| £ | £ | £ | £ | |
| Fund balances at 31 March 2023 are represented by: | ||||
| Current assets | 251,189 | 25,000 | 53,118 | 329,307 |
| Current liabilities | (9,332) | − | (2,297) | (11,629) |
| Defined benefit pension liability | (126,000) | (126,000) | ||
| Total net assets at 31 March 2023 | 115,857 | 25,000 | 50,821 | 191,678 |
| Movements in funds | |||||
|---|---|---|---|---|---|
| At 1 April | Income and | Expenditure | At 31 March | ||
| 2022 | gains | and losses | Transfers | 2023 | |
| Restricted funds | |||||
| RB Greenwich: Bureaux services | 200,000 | (199,657) | (343) | ||
| CitA Advice delivery | 15,000 | − | 15,000 | ||
| CitA Help to Claim | 73,135 | (73,135) | |||
| RB Greenwich Outreach advice | 62,500 | (73,926) | 11,426 | ||
| GLA/RJC CitA Crisis support | 26,667 | (27,472) | (440) | (1,245) | |
| RB Greenwich: Debt advice services | 40,000 | (46,565) | 6,565 | ||
| RB Greenwich outreach debt advice | |||||
| services | 63,000 | (72,706) | 9,706 | ||
| Mosaic Family Homes: Charlton | |||||
| Triangle debt service | 4,000 | (4,000) | |||
| Seafarers' Advice & Information Line | |||||
| −The Seafarers' Hospital Society | 2,870 | 143,614 | (137,270) | 54 | 9,268 |
| −The Seafarers' Charity | 11,241 | 143,615 | (137,271) | '54 | 17,639 |
| −Greenwich Hospital | 11,241 | 121,535 | (137,270) | (4,494) | |
| Fishing specialist | |||||
| −The Seafarers' Hospital Society | 54 | (54) | |||
| −The Seafarers' Charity | 54 | (54) | |||
| Greenwich Hospital Royal Navy/Royal | |||||
| Marines PR | 15,664 | (1,011) | 14,653 | ||
| Total restricted funds | 98,595 | 762,460 | (837,148) | 26,914 | 50,821 |
| Unrestricted funds | |||||
| Designated Funds | |||||
| Contractual commitment | 20,000 | 20,000 | |||
| Development | 5,000 | 5,000 | |||
| 25,000 | 25,000 | ||||
| General funds | 249,789 | 80,046 | (52,064) | (35,914) | 241,857 |
| Pension deficit fund | (135,000) | 9,000 | (126,000) | ||
| Total unrestricted funds | 139,789 | 80,046 | (52,064) | (26,914) | 140,857 |
| Total funds | 238,384 | 842,506 | (889,212) | 191,678 |
| RB Greenwich: Bureaux services | The core services of Greenwich Citizens Advice Bureau, funded by |
|---|---|
| and debt services | the Royal Borough of Greenwich (£303,000). |
| Citizens Advice: Advice support | A grant was awarded by the funder from funds raised by the |
| Guardian Christmas Appeal. The funds will be spent in 2023−2024. | |
| Citizens Advice: Help to Claim | The grant was for the running and staffing costs of the Universal |
| Credit Help to Claim service. The underspend from 2021−2022 was | |
| recouped by the funder in the year under review. | |
| RB Greenwich: Outreach advice | The Royal Borough of Greenwich has funded the roll−out of advice |
| hubs across the borough to offer residents free advice at weekly drop. | |
| in sessions. To run the scheme, Greenwich Citizens Advice Bureaux | |
| is partnered by Greenwich Housing Rights and Plumstead |
|
| Community Law Centre. | |
| GLNRCJ Citizens Advice: Crisis | The Greater London Authority has made funds available via the lead |
| support | partner, the Royal Courts of Justice Citizens Advice,. for the delivery |
| of information, advice and other support to extend outreach, using a | |
| mix of channels (telephone, remote, face to face, outreach) as part | |
| of the of the cost of living crisis prevention project for vulnerable | |
| Londoners. | |
| Seafarers' Hospital Society/ | The three funders jointly provide funds for the provision of a |
| Greenwich Hospital/The Seafarers' | telephone advice line for the relief of seafarers and their families |
| Charity: Seafarers' Advice & | who are in need. Two of the funders have agreed to the funds being |
| Information Line | carried forward to use in the year following the year under review. |
| Seafarers' Hospital Society has recouped part of the underspend | |
| within the year under review.. | |
| Greenwich Hospital: Royal | Greenwich Hospital has set aside part of the its contribution to the |
| Navy/Royal Marines publicity | SAIL grant to undertake comms and publicity to raise awareness of |
| SAIL, specifically to the Royal Navy and Royal Marine communities. | |
| Purposes of designated funds | |
| Contractual commitments | A reserve to ensure that the organisation is able to cover contracted |
| payments to staff such as redundancy, provision of locum maternity | |
| cover, and the costs of any disciplinary and/or grievance procedures | |
| which may arise. | |
| Development | Funds to allow the organisation to undertake the development of new |
| projects and areas of work and to conduct full feasibility studies on | |
| the advisability of such proposals. |
| 2023 | 2022 | |
|---|---|---|
| Net income for the reporting period | ||
| (as per the statement of financial activities) | (46,706) | (30,042) |
| Decrease/(increase) in debtors | 38,929 | (19,400) |
| (Decrease)/increase in creditors | (78,526) | 30,293 |
| Net cash provided by /(used in) operating activities | (86,303) | (19,149) |
| 2023 | 2022 | ||||||
|---|---|---|---|---|---|---|---|
| Cash | at | bank | and | in | hand | 284,958 | 371,261 |
| .284,958 | 371,261 |
| Equipment | ||
|---|---|---|
| 2023 | 2022 | |
| . | ||
| Less than 1 year | 240 | 480 |
| 1−5 years | 240 | |
| 240 | 720 |
| Unrestricted | Designated | Restricted | Total | |
|---|---|---|---|---|
| funds | funds | funds | funds | |
| £ | £ | £ | £ | |
| Fund balances at 31 March 2022 are represented by: | ||||
| Current assets | 258,002 | 25,000 | 171,537 | 454,539 |
| Current liabilities | (8,213) | (72,942) | (81,155) | |
| Defined benefit pension asset / (liability) | (135,000) | (135,000) | ||
| Total net assets at 31 March 2022 | 114,789 | 25,000 | 98,595 | 238,384 |
| At 1 April | Income | Expenditure | At 31 | |||
|---|---|---|---|---|---|---|
| 2021 | and gains | and losses | Transfers | March 2022 | ||
| Restricted funds | ||||||
| RB Greenwich: Bureaux services | 31,427 | 200,000 | (250,128) | 18,701 | − | |
| CitA Help to Claim | 205,836 | (132,126) | (575) | 73,135 | ||
| Big Lottery: Covid support | 10,408 | − | (10,763) | 355 | ||
| RB Greenwich: Debt advice services | ||||||
| 1,701 | 40,000 | (45,977) | 4,276 | |||
| services | 10,560 | 63,000 | (74,977) | 1,417 | ||
| Mosaic Family Homes: Charlton Triangle | ||||||
| debt service | 4,000 | (4,000) | − | |||
| Seafarers' Advice & Information Line | ||||||
| −The Seafarers' Hospital Society | 3,921 | 126,614 | (127,665) | 2,870 | ||
| −Greenwich Hospital | 3,921 | 134,985 | (127,665) | 11,241 | ||
| −The Seafarers' Charity | 37,934 | 100,973 | (127,666) | 11,241 | ||
| − | Fishing specialist | |||||
| −The Seafarers' Hospital Society | (40) | 22,180 | (22,086) | 54 | ||
| −The Seafarers' Charity | 5,528 | 16,611 | (22,085) | 54 | ||
| Total restricted funds | 105,360 | 914,199 | 945,138) | 24,174 | 98,595 | |
| Unrestricted funds | ||||||
| Designated Funds | ||||||
| Contractual commitment | 20,000 | 20,000 | ||||
| Development | 5,000 | 5,000 | ||||
| 25,000 | 25,000 | |||||
| General funds | 282,066 | 66,711 | (65,814) | (33,174) | 249,789 | |
| Pension deficit fund | (144,000) | 9,000 | (135,000) | |||
| Total unrestricted funds | 163,066 | 66,711 | (65,814) | (24,174) | 139,789 | |
| Total funds | 268,426 | 980,910 | (1,010,952) | 238,384 |