Independent Living Agency AGM 3124
Contents Mission statementlobjectives Committee/staff/volunteers information Registered Addres5 Agenda Minutes of last AGM (202212023) Chairs Report Treasures Report CEO Report Case Studies from 23124
Mission Statsment To support disabled people to live in a community and exercise choice and control in their lives. Philosophy The ILA will uphold its aims by working within the Social Model of disability and an equal opportunities framework and adopt the principles of the Independent Living movement, which ststes."]] That all human life is of value That anyone, whatever their impairment, is capable of exerting Chols. That people who are disabled by societys reaction to physical, intellectual and sensory impairment and emotional distress have the right to assert control over their lives. That disabled people have the right to fully participate in society. Alms: To provide greater freedom of choice to disabled people over the age of 16 years regardless of impairment. To maximise the potential of individual disabled people in order for them to live their own lives. To promote the opportunities of independent living by working with individuals or groups within the community. To access appropriate servios and resources to enable disabled people to stay in their own home within the community and make cholS and decisions about their daily lifestyle. To offer a range of support options for disabled people at risk of entering or remaining in residential care. To work in partnership with disabled people's families and friends to encourage their participation (if appropriate), to enable relatives (known as carers) to be released from the traditional caring role in society.
Objectives The ILA will achieve its aims by providing". Advi, information and support on all aspects of independent living and disability issues to both disabled and non-disabled. Ongoing advi, infomiation and advocacy to disabled people. Offering them support, both practically and emotionally to achieve and maintsin the arrangements of their choi. Facilrtation for the above from home or from the range of ServIS provided. This could indude all aspects of independent living, i.e. personal aSsistsn, personal domestic and financial tssks, equipment, assistsnce with finding, moving to and adapting suitsble accommodation. An invoice to Social SeNices requesting advance quartetty payment for support package under Direct Payment scheme or third party brokerage. Support on all aspects of Personal Assistan employment, including ongoing training programmes on some or all aspects of becoming an employer O'ob descriptions. contracts etc). This would be via both Group work and one to one support. A computerised payroll system, financial advice and administrative support and guidan for budgeting and accounts. Support to enable disabled people to gain access to their ServIS and opportunities in the community- to gain skills and knowledge - and advocate with other agencies as required. Networking to liase and build up links with the care management team, day and residential services, Health Authority, housing department, the independent and voluntsry sector agencies and other interested people for the purpose of promoting the Servi and widening the support available to disabled people.
INDEPENDENT LIVING AGENCY Registered Office Unit 15 Dagenham Business Centre 123 Rainham Road North Dagenham Essex RM10 7FD Tel: 020 8593 6677 Fax: 020 8592 6686 E-mail:_ independentlivingagency@btconnect.com Company Limited by Guarantee No. 3370858 Registered Charity No. 1064099
ANNUAL GENERAL MEETING OF BARKING & DAGENHAM INDEPENDENT LIVING AGENCY FOR 2023 2024 l. Chairs - Welcome and Introductions 2. Apologies 3. Agree Mins of AGM 2022/2023 4. Chairs Report 5. Annual Reports a. Finance b. Adoption of Audited Accounts 2023/2024 c. Adoption of Auditor 6. CEO Report/Deputy CEO Report 7. Tribute to Doreen Lock 8. Doreen Lock award for volunteering 9. Election of ILA Trustees 10. A.O.B Refreshments and Networking
Inde endent Livin enc Minutes orAGM meetin th Monday 24 October 2023 at 11:00 AM. Meeting held at Kingsley Hall Essex. Welcome and introductions by Trevor Lock Chair. Apologies. Minutes of the previous meeting/AGM read by Keith Smith and agreed by Doreen Lock. Treasurers report: Doreen Lock gave an overview of the years accounts and gave an overview of raising costs terry read a message from Titi Awosika on how we raised our reserves. Chair report: Gave an overview of how the ILA preformed over 2022/2023 the aims the ILA has and how we plan to move forward. He gave thanks to all the staff and other trustees for all the support given this year. Annual report: Adaption of audited accountancy 2021/2022 proposed by Keith Smith seconded by Trevor Lock. CEO report: Terry Miller gave overview outcomes for the year project by protect. Terry thanked all the staff for their good work carried out throughout the year. Election of trustees: All committee members asked to stay and was agreed by all trustees. A.O.B: Meeting closed 12PM.
Signed Date
Committee Staff & Volunteers 2023 2024 Board of trustees Dirertors Trevor Lock Chair Appointed Nov 08 Doreen Lock Thresher Appointed Nov 08 Carol Johnston Vice Chair Appointed Nov 08 Keith Smith Appointed March2 018 Peter Chand Appointed march 2022 Darren Cunningham Appointed January 2023 Gerry Driscol appointed September 2022 Mana ernent team Terry Miller CEO Karen Herbert Deputy CEO Towhid Khan Senior Financial Manager Carline Thomas Customer Relations Manager Shenay Elston Community project lead Sam Price Service manger
Chairperson Report 2023/ 2024 I would like to thank everyone for all they have achieved this year and over my 20 years as trustee and chair person at the ILA has always inspired me I look back at the last 12 months with pride l often meet our residents and talk about the ILA I feel that we do make a change with all the support we offer We are a very much hands on organisation we there to support our community in their own homes to ensure they stay independent and empowered Our services throw out the year 2023-2024 we provide more support than before our payroll moved into new area5 and we started working with CCG the feedback from our monitoring has showed that we are meeting the needs of our residents We worked closely with adult services throw out east London and will continual to move forward in a positive way Our floating support team have worked closely with community solution5 making sure that we showed the way forward for joined working All service has all run to budget and this year we have been able to increase our reserves and hope to do this year on year We have updated our l T and have set up meeting to take forward new ways of working updating our l T is overdue and in last 12 months we have worked on new pathways We have helped a group of residents from a forum altogether group which we have funded this is a great success we have grown in size and had some really good forums We have supported more residents than ever before and will listen to our residents as we move forward its always rewarding supporting our community and our collaborating with forward together group has been key to us getting service users feed back and leasing with the LA
I'm really pleased with the work Debbie and her team have done with the healthy living project it was really enlightening to see the changes we have made from going college to gym cooking lesion all keep fit activities we do the work they do around ending people being isolated in the community I like to thank the national lottery for the funding Our heathy lifestyles project was a great showcase of community support we worked with over 200 residents I really enjoyed all the feedback about the work we have done the trip to kew gardens and stories about the cooking lessons gym arts and crafts lessons all the people we support throw college the joy seeing how exciting they was getting a pass and all over aspects of the project and was very positive so big thank you two all the team The blitz team are a credit to ILA they go far beyond the remit ensuring we meet all the clients needs the floating support team (CHOICES PROJECT)as always support people to live in there own home we did more benefits raised peoples income higher in 23124 than ever before We will remain a service user lead origination run by disabled people for disabled people Due to ill heath I have had time away and would like to thank keith smith for stepping in and taking over as acting chair for a short while I would like to thank everyone on the ILA team for all they have done over the last year I'm truly grateful to everyone staff fellow trustees, volunteers The close working i have with terry miller has made my years as chair a pleasure we took a small charity with 5 staff into a organisation that employers 40 people the most enjoyable part is the thought we have 62% of our staff have a disability 72% live in L88D As I now have to say that after 20 years as a trustee and chair I will be standing down from chair it has been a privilege to be the chair of ILA AND WORK AND SUPPORT THE MOST AMAZING PEOPLE to many to thank over 20 years but it was always team work Trevor lock GM
Treasurers re ort 2023 this is my first year as treasurer im happy to say I have really enjoyed my role and feel that as a person with disability's I have finally found my calling I'm really happy to say that the year 23/24 was a good year for us as a charity we supported more people that ever before and meet all our social vale targets with our contracts with LBBD we support residents all over east London and I can only admire the team for all thy do my fellow trustees have been very supportive of me in my first year as treasures I have meet sam our auditor from sammels and company and he was very happy with our accounts he had know concerns or worries he was pleased with our reporting and pleased with all aspects of our accounts and has signed of accounts I would like to thank your external accounts clerk titi for spending time with me and for ensuring I have all paperwork ready for the meeting with my fellow trustees. This year has seen us increase our reserves by over £30,000 this was done throw Cutting costs and ensuring that all projects run to budget close working between CEO AND TITI to ensure we always on target We have updated our IT and this will be ongoing over the next two years I very keen that the ILA staff have the latest equipment to support them to ensure our services are modern and up to date We have won the floating support contract which runs till 2025 blitz cleaning been extend till July 2025 Our payroll is growing week on week all our services are on budget for the year I would like to thank the team for all the feedback that l am sent to ensure that we are running on budget We are moving forward looking to increase our reserves to match our rising turnover With all the uncertainty around at the moment credit crunch I will ensure that the ILA will move forward and keep a tight rein on our budgets we do not know what the future holds so will be keeping a close eye on our finical situation I will meet with titi our book keeper regularly to ensure we are all running to budgets Jerry Driscol ILA treasurer
Charity number: 1064099 Company number: 3370858 INI)EPENI)ENT LIVING AGENCY LIMITED BY GUARANTEE Reports and statements of financial activities For the year ended 31 March 2024
INDEPENDENT LIVING AGENCY Contents Page Legal and administrative inforniation Trustees, report Independent examinerfs report Statement of financial activities Balance sheet Notes to the financial statements 7- 10
Legal and administrative information Status Indep¢ndent Living Agency TS a company limited by guarantee and a registered charity governed by its Memorandum and Articles of Association. Charity number.. 1064099 and Company number: 3370858. Board of directors ITrustees The trustees of the charitable coinpany are also its directors for the purpose of charity law and company law. The trustees/ directors who served during the year are as follows: t)oreen Lock Treasurer Trevor Lock Chair Darren Cunningham Gerry Dricoll Keith Smith Peter Chand Vice Chair (appointed 24105123) Secretary Doreen Lock CompAny number: 3370858 Charity number: 1064099 Reglstered office Unit 15 Dagenham Business Centre 123 Rainham Road North Dagenham, Essex RM 10 7FD Independenl examlner S.S. Fakorede 2nd Floor office, 594 High Road London N17 9TA Business address Unit 15 Dagenham Business Centre 123 Rainham Road North Dagenham, Essex RM 10 7FD Bankers Lloyds TSB Oxlow Lane Dagenham Essex, RM10 7YX Page I
INDEPENDENT LIVING AGENCY Trustees, report For the year ended 31 March 2024 Structurei governance and management Independent Living Agency was incorporated as a company limited by guarante¢ on 15th May 1997 and is governed by its Memorandum and Articles of Association. The charity is run by the Management Committee which consists of nine officers and an elected number of members as decided at the Annual General Meeting of the charity. The trustees who are also the charity's directors are appointed annually by the members of the coinpany at the Annual General Meeting. Additionally new trustee(s)/ director(s) may be appointed by the existing trusteesldirectors, subject to a maximum of iwelve. Trustees induction and training All the trustees are already familiar with the practical work of the charity but all new trustees undergo an orientation course to brief them on their legal obligation under the charity and company laws, the content of the Memorandum and Articles of Association of the charity. The Committee's decision making process, the business plan and recent financial p¢rforniance together with Health and Safety regulations are all covered at the induction. Trustees are encouraged to attend appropriate external training events to support the role they are perfomiing. Objectives and activities The objects of the charity are to promote the opportunities of independent living for disabled people, through the provision of advice, support, inforniation and educalional activities, aiding them towards equal opportunities and social inte8Talion. In addition, to maximise individual disabled peoples, pot¢ntial lo live their own lives with choice and control. Part of the activites of the charity continues to be to secure conlinuing finance to provide cosistent supportive and stable environment for the people within its care. Publke benefit In planning our activities for the year we kept in mind the Charity Commission's guidance on public benefit. The focus of our activities remain two fold. Firstly to provide advocacy, support, infomiation, encouragement and assistance to disabled people living in the London Borough of Barking and Dagenham in order for them to take control of their lives. Disabled people are encouraged to live in their own homes within the community and also help them to access appropriate services and resources. Aehievements and performance The charity continued to provide help, support and advice on an increased scale via the Choices Project for service users with physical impairemenls for those aged between eighteen and sixty five. The charity continued to provide, throughout the year, a blitz cleaning services to disabled people within the Borough of Barking and Dagenham. Page 2
INDEPENDENT LIVING AGENCY Trustees, report For the year ended 31 March 2024 Risk management The trustees actively review the major risks which the charity faces on a regular basis and believe maintaining reserves at the current levels, combined with regular review of key financial systems,will provide sufficient resources in the event of any adverse conditions arising. The directors have also examined other operational business risks faced by the charity and confirn) they have established systems to mitigate significant risks. Reserve policy The directors have considered the reserve policy and have concluded that the minimurn reserve to be maintained should be at a level which ensures that the charity's core activities could continue for a period of three months during a period of unfor¢s¢en diificulty. Based on projections for the year ending 31 March 2024 the minimum reserve would be £175,000. Full disclosure on all matters relating to fixed assets are set out in note 6 to the financial ststements. This report was approved by the trustees/ directors on and signed on its behalf by siJs/L*. Keith Smith Page 3
INDEPENDENT LIVING AGENCY Independent examiner's report To the directors of Independent Living Agency I report on the financial statemenls of INDEPENDENT LIVING AGENCY for the year ended 31 March 2024 set out on pages 5 to I O. These fmancial statemenls have been prepared under the historical cosl convention and the accounting policies set out th¢rein. Respective responsibilitles of trustees and examiner The trustees (who are also the directors of the company for the purposes of the company law) are responsible for the preparation of the financial statements. The truastees consider that an audit is not required for this year under section 144(2) of the Charities Act 201 l and that an independent examination is needed. Flaving satisfied myself that the charity is not subject to an audit under company law and is eligible for independent examination, it is my responsiblilty to.. examine the financial statements under secion 145 of the 2011 Act. to follow the procedures laid down in the General Directions given by the Charity Commission under section 145(5)(b) of the 201 l Act. and to state whether particular matters have come to my attention. Basls of independent examiner's report My examination was carried out in accordance with the General Directions given by the Charity Commissioners. An examination includes a review of the accounting records kepi by the charity and a comparison of the ac¢ounls presented with Ihose records. It also includes consideration of any unusual items or disclosures in the accounts. and se¢king explanation5 from you as trustees concerning any su¢h mauers. The procedures undertaken do not provide all the evidence that would be required in an audit, and consequently no opinion is given as to whether the accounts present a true and fair view and the report is limited to those matters set lout in the statement below. Independent examlner's ststement In connection with my examinaiion. no matter has come lo my attention: { l ) which give5 me reasonable cause to believe that in any material respect the requirements to keep accounting records in accordance with section 386 of Companies Acl 2006, and to prepare accounts which accord with the accounting records, comply wilh the accounting requirement of section 396 of the Companies Act 2006 and with the methods and of the Statement of Recommended Practice: Accounting and Reporting by Charities, have not been met. or (2) to which, in my opinion, attention should be drawn in order to enable a proper understanding of the accounts to be reached. S.S. Fakorede FCA,FAL4 2nd Floor 594 High Road London Nl 7 9T Page 4
INDEPENDENT LIVING AGENCY Statement of financial activities For the year ended 31 March 2024 Unrestricted Restricted funds funds 2024 Total 2023 Tolftl Notes Incoming resources Grants 245,705 99,794 345.499 259,073 Other incomes 7,222 7,222 1,627 Commercial trading activities Incomefrom Irading operalions 565,581 565,581 580.997 Total Incoming resources 818,508 99,794 918,302 841.697 Expenditure Costs of commercial trading Expendilure on trading operations (532,835) (532,835) (518,443) Expenditure on charitable activities Direct charitable expenditure (250,887) (99,794) (350,681) (256,440) Total charitable expendlture (783,722) (99,794) (883,516) (774,883) Nel incoming resources 34,786 34,786 66.814 Total funds brought forward 255,615 7,953 263,568 196, 754 Totsl funds carried forward 290,401 7,953 298,354 263,568 The notes on pages 7 to I I forrn an integr81 part of these financial statements. Page S
INDEPENDENT LIVING AGENCY Balance sheet A$ at 31 March 2024 2024 2023 Notes Fixed assets Tangible assets 10,316 13,951 Current assets Debtors Cash at bank and in hand 84.441 290.886 160,485 l46,692 375,327 307.177 Creditors: amounts falling due withln one year (87,289) (57,560) Net current assets 288,038 249,617 Total assets less current 1Sabilities 298,354 263,568 Funds Unrestricted funds Restricted funds 290,401 7,953 255,615 7,953 298,354 263, 568 The financial statements have been prepared in accordance with the special provisions relating to small companies within Part 15 of the Companie5 Act 2006 and with Éhe Financial Reporting Standard for Small Entities. For the year ended 31 March 2024 the ¢ompany wa5 entitled to exemption from audit under section 477 Companies Act 2006, and no notice has been deposited under section 476 requesting that an audit b¢ conducted. As directors of the company we acknowledge our responsibilities for ensuring that the company keeps accounting records which comply with section 386 of the Act and for preparing financial statements which give a true and fair view of the state of the company as at the end of the financial year and of its profil or loss for the financial year in accordance with the requirements of sections 394 and 395 and which otherwise comply with the requirements of the Companies Act relating to financial statements, so far as applicable to the company. The financial statem ts w¢r¢ approved by the Board on and signed on its b¢half by: SilsJL* Keith Smith The noles Oll PV4ges 7 to I I form an integral part of these financial statements. Page 6
INDEPENDENT LIVING AGENCY Notes to the financial statements For the year ended 31 March 2024 Accounting policies Accounting convention The principal accounting policies adopted, judgements and key sources of estimation uncertainty in the preparation of the financial statements are as follows: The financial statementshave been prepared in accordance with Accounling and Reporting by Charities: Statements of Recmmended Practice applicabe to charities preparing their accounts in accordance with the Financial reporting Standard applicable in the UK and Republic of Ireland (FRS102) (effective I January 2015). Charities SORP (FRSI 02), the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS102) and the Companies Act 2006. Independent Living Agency meets the defition of of a public benefit entity under FRS 102. Assets and liabil ities are initially recognised at historical cost or transaction value unless otherwise stated in the relevant accounting policy note(s). The charity has taken advantage of the exemption in FRS l from the requirement to produce a cashflow statement because it is a small charity. 1.2. Incoming resources Voluntary income is received by way of donations and gifls and is included in full in the Statement of Financial Activities when receivable. Gifts donated for resale are included as income when they are sold. Donated assets are included at the value to the chariiy where this can be quantified and a third party is bearing the cost. The value of services provided by volunieers has not been included. Grants, including grants for ihe purchase of fixed assets, are recognised in full in the Stalement of Financial Activities in the year in which they are receivabl¢. Income from trading activlty under the charity's management is taken into account at the time of receipt. 1.3. Resources expended Resources expended are accounted for on an accrual basis. Expenditure is allocated in the stalement of financial activities between direct charitable expenditure and governance Costs. No significant costs are incurred in generaling funds. Costs of geneTating trading income represent expenditure incurred in the operation and management of the trading activity. Support costs are those costs InCu¢d dir¢rtly in support of expendilure on ihe objects of the charity and inLlude projecl management. Governance costs are those inCued in connection with administration of the charity and compliance with constitutional and slatutory requirements. Pgge 7
INDEPENDENT LIVING AGENCY Notes to the financial statements For the year ended 31 March 2024 Grant income Unrestrieted funds Restricted funds 2024 2023 London B. of Barking & Dagenham Lottery 245,705 245,705 2)9. 073 99,794 99.754 245,705 99,794 345,499 259,073 Direct charitable expenditure Unrestrieted Fund Total 2024 2023 Support costs (see note 5) Staff training Rent Insurance Light and heat Repairs and maintenance Printing, postage and stationery Advertising Telephone Computer consumables Storage Travelling expenses Consultancy fees Governance costs (see noie 5) Clerical Support costs Depreciation Staff cost Subscription General expense5 Bank charges 197,893 1,479 7,542 1,066 3,567 5,609 7,755 626 5,831 3,500 3,395 377 3,016 4,000 197,893 198, 134 1,479 170 7.542 12,040 1,066 4,014 3,567 2,547 5,609 5,022 7,755 JO,243 626 907 5,831 1,220 3.500 1.230 3,395 1.575 377 2,03] 3.016 3,621 4,000 3,375 4,094 2,499 1,127 139 2,224 228 ,419 ,365 165 2,153 129 1,419 1,365 165 2,153 129 250,887 250,887 256,440 Page 8
INDEPENDENT LIVING AGENCY Notes to the financial statements For the year ended 31 March 2024 Analysis of governance and support costs Support costs Governance eosts 2,024 2023 Staff costs Accountancy services General office costs 197.893 198. 134 3,375 5,004 4,000 3,016 Tangible fixed assets Motor vehicle Equipmemt Total Cost At l April 2023 Additions 1,497 3,510 11,497 3,510 At 31 March 2024 15,007 15,007 DepreclAtfion At l April 2023 Charge for the year 3,569 1,122 3,569 1,122 At 31 March 2024 4,691 4,691 Net book values Al 31 March 2024 10,316 10,316 Debtors 2024 2023 Trade debtors Prepayments 73,138 11,303 J45,015 15,470 84,441 160,485 Page 9
INDEPENDENT LIVING AGENCY Notes to the financial statements For the year ended 31 March 2024 Credltors: amounts falling due within one year 2024 2023 Payments received on account Trade creditors Other Taxes and social security costs Sundry creditors Accruals 49,503 4,892 10,307 18,587 4,000 J8,978 7,239 10, 794 17,174 3,375 87,289 57,560 Employees Number of employees The average monthly numbers of employees during the year were: 2024 Number Number 28 27 2023 Employment costs 2024 2023 Wages and salaries Social security costs 190,485 185, 966 7,408 12,168 197,893 J98,J34 The total wages and salaries of the charity during the year was £674,446, of which an amount of £476,554 was for trading activitie5. No employee ¢amed more than £50,000 per annum Page 10
CEO REPORT 23 24 The independent living agency has gone forward in a positive way in the last year we increased the Blitz cleaning team and this has grown in the last year to a high-level service which has been complemented by all those that has made referrals the blitz cleaning team contract has been extended by a year will now end in july2025 we have as a team worked tireless throw the year as the credit crunch has meant that we have had to support our clients more than ever and this was very much the whole ILA pulling together to meet the demand our service has been pushed to levels and we me the needs of our community All the service are running on budget and we are always looking at new funding steams so we can support local residents this year we have increased our reserves and had positive feedback from the auditor we are looking at a new project for disability employment and have run a small poiet project to take it forward we are working with ian beaver on this we believe we can make a real change to our community with this project Floating support team has worked in partnership with community solutions In supporting local residents to stay in their own homes we have increased the referrals and support more residents than ever before this has been difficult with the rollout of UC and placed a Hugh strain on local services and residents I'm happy to say that we brought in Karen into our team she has settled in well and we will continue to look at meeting the needs of our changing community Financial management team and payroll service has grown in size and we have had staff changes and more service users who use the service it has now been operating over 20 years and year on year grows in strength the appointee ship side of the team is growing slowly but the work that is being done is making a Hugh difference to our residents in staying in their homes and giving choice and control back to them we are now working to increase this service us we are seeing real benefits to residents we have looked at the way we work and
have set a review in place and Towhid will report back to the trustees in the next few mouths The home cleaning and shopping service has grown throughout the year and has become a very important service to our residents Heathy living project We have a grant from the lottery and as we enter year 2 we are happy to ay it has been a service user lead as Debbie and the team are passing all outcomes our group are going gym swimming cooking lesion yoga Bollywood dancing arts and crafts our Tuesday club are having lesions on living a healthy life Of course, I have not worked alone we have a team that inspires me every day and working alongside our residents is truly empowering 23 /24 has seen us face new challenges and residents facing problems which we not seen before as a team we have meet these challenges and worked aside our partner groups to meet all new needs in the community Our new contact information booklet as been a real help to our community we have produce over 5000 booklets I would like to thank all our partners and trustee5 for their support over the last year I look forward to the year ahead as we move forward the ILA WILL GO FROM STENTH AND STENTH Terry Miller ILA CEO