Independent
Living Agency
AGM
3124

Contents
Mission statementlobjectives
Committee/staff/volunteers information
Registered Addres5
Agenda
Minutes of last AGM (202212023)
Chairs Report
Treasures Report
CEO Report
Case Studies from 23124

Mission Statsment
To support disabled people to live in a community and exercise
choice and control in their lives.
Philosophy
The ILA will uphold its aims by working within the Social Model of
disability and an equal opportunities framework and adopt the
principles of the Independent Living movement, which ststes."]]
That all human life is of value
That anyone, whatever their impairment, is capable of
exerting Chol￿s.
That people who are disabled by societys reaction to
physical, intellectual and sensory impairment and emotional
distress have the right to assert control over their lives.
That disabled people have the right to fully participate in
society.
Alms:
To provide greater freedom of choice to disabled people over the
age of 16 years regardless of impairment.
To maximise the potential of individual disabled people in order for
them to live their own lives.
To promote the opportunities of independent living by working with
individuals or groups within the community.
To access appropriate servios and resources to enable disabled
people to stay in their own home within the community and make
chol￿S and decisions about their daily lifestyle.
To offer a range of support options for disabled people at risk of
entering or remaining in residential care.
To work in partnership with disabled people's families and friends
to encourage their participation (if appropriate), to enable relatives
(known as carers) to be released from the traditional caring role in
society.

Objectives
The ILA will achieve its aims by providing".
Advi￿, information and support on all aspects of
independent living and disability issues to both disabled
and non-disabled.
Ongoing advi￿, infomiation and advocacy to disabled
people. Offering them support, both practically and
emotionally to achieve and maintsin the arrangements of
their choi￿.
Facilrtation for the above from home or from the range of
ServI￿S provided. This could indude all aspects of
independent living, i.e. personal aSsistsn￿, personal
domestic and financial tssks, equipment, assistsnce with
finding, moving to and adapting suitsble accommodation.
An invoice to Social SeNices requesting advance
quartetty payment for support package under Direct
Payment scheme or third party brokerage.
Support on all aspects of Personal Assistan
employment, including ongoing training programmes on
some or all aspects of becoming an employer O'ob
descriptions. contracts etc). This would be via both Group
work and one to one support.
A computerised payroll system, financial advice and
administrative support and guidan￿ for budgeting and
accounts.
Support to enable disabled people to gain access to their
ServI￿S and opportunities in the community- to gain
skills and knowledge - and advocate with other agencies
as required.
Networking to liase and build up links with the care
management team, day and residential services, Health
Authority, housing department, the independent and
voluntsry sector agencies and other interested people for
the purpose of promoting the Servi￿ and widening the
support available to disabled people.

INDEPENDENT LIVING AGENCY
Registered Office
Unit 15 Dagenham Business Centre
123 Rainham Road North
Dagenham
Essex
RM10 7FD
Tel: 020 8593 6677
Fax: 020 8592 6686
E-mail:_ independentlivingagency@btconnect.com
Company Limited by Guarantee No. 3370858
Registered Charity No. 1064099

ANNUAL GENERAL MEETING OF BARKING &
DAGENHAM INDEPENDENT LIVING AGENCY FOR
2023
2024
l. Chairs - Welcome and Introductions
2. Apologies
3. Agree Mins of AGM 2022/2023
4. Chairs Report
5. Annual Reports
a. Finance
b. Adoption of Audited Accounts 2023/2024
c. Adoption of Auditor
6. CEO Report/Deputy CEO Report
7. Tribute to Doreen Lock
8. Doreen Lock award for volunteering
9. Election of ILA Trustees
10.
A.O.B
Refreshments and Networking

Inde
endent Livin
enc
Minutes
orAGM meetin
th
Monday 24 October 2023 at 11:00 AM.
Meeting held at Kingsley Hall Essex.
Welcome and introductions by Trevor Lock Chair.
Apologies.
Minutes of the previous meeting/AGM read by Keith Smith and
agreed by Doreen Lock.
Treasurers report: Doreen Lock gave an overview of the years
accounts and gave an overview of raising costs terry read a message
from Titi Awosika on how we raised our reserves.
Chair report: Gave an overview of how the ILA preformed over
2022/2023 the aims the ILA has and how we plan to move forward.
He gave thanks to all the staff and other trustees for all the support
given this year.
Annual report: Adaption of audited accountancy 2021/2022
proposed by Keith Smith seconded by Trevor Lock.
CEO report: Terry Miller gave overview outcomes for the year
project by protect. Terry thanked all the staff for their good work
carried out throughout the year.
Election of trustees: All committee members asked to stay and was
agreed by all trustees.
A.O.B: Meeting closed 12PM.

Signed
Date

Committee Staff & Volunteers 2023
2024
Board of trustees
Dirertors
Trevor Lock Chair Appointed Nov 08
Doreen Lock Thresher Appointed Nov 08
Carol Johnston Vice Chair Appointed Nov 08
Keith Smith Appointed March2 018
Peter Chand Appointed march 2022
Darren Cunningham Appointed January 2023
Gerry Driscol appointed September 2022
Mana
ernent team
Terry Miller CEO
Karen Herbert Deputy CEO
Towhid Khan Senior Financial Manager
Carline Thomas Customer Relations Manager
Shenay Elston Community project lead
Sam Price Service manger

Chairperson Report
2023/ 2024
I would like to thank everyone for all they have achieved this year and over my
20 years as trustee and chair person at the ILA has always inspired me I look
back at the last 12 months with pride l often meet our residents and talk about
the ILA I feel that we do make a change with all the support we offer
We are a very much hands on organisation we there to support our community
in their own homes to ensure they stay independent and empowered
Our services throw out the year 2023-2024 we provide more support than
before our payroll moved into new area5 and we started working with CCG the
feedback from our monitoring has showed that we are meeting the needs of
our residents
We worked closely with adult services throw out east London and will
continual to move forward in a positive way
Our floating support team have worked closely with community solution5
making sure that we showed the way forward for joined working
All service has all run to budget and this year we have been able to increase
our reserves and hope to do this year on year
We have updated our l T and have set up meeting to take forward new ways of
working updating our l T is overdue and in last 12 months we have worked on
new pathways
We have helped a group of residents from a forum altogether group which we
have funded this is a great success we have grown in size and had some really
good forums
We have supported more residents than ever before and will listen to our
residents as we move forward its always rewarding supporting our community
and our collaborating with forward together group has been key to us getting
service users feed back and leasing with the LA

I'm really pleased with the work Debbie and her team have done with the
healthy living project it was really enlightening to see the changes we have
made from going college to gym cooking lesion all keep fit activities we do the
work they do around ending people being isolated in the community I like to
thank the national lottery for the funding Our heathy lifestyles project was a
great showcase of community support we worked with over 200 residents I
really enjoyed all the feedback about the work we have done the trip to kew
gardens and stories about the cooking lessons gym arts and crafts lessons all
the people we support throw college the joy seeing how exciting they was
getting a pass and all over aspects of the project and was very positive so big
thank you two all the team
The blitz team are a credit to ILA they go far beyond the remit ensuring we
meet all the clients needs the floating support team (CHOICES PROJECT)as
always support people to live in there own home we did more benefits raised
peoples income higher in 23124 than ever before
We will remain a service user lead origination run by disabled people for
disabled people
Due to ill heath I have had time away and would like to thank keith smith for
stepping in and taking over as acting chair for a short while
I would like to thank everyone on the ILA team for all they have done over the
last year I'm truly grateful to everyone staff fellow trustees, volunteers
The close working i have with terry miller has made my years as chair a
pleasure we took a small charity with 5 staff into a organisation that employers
40 people the most enjoyable part is the thought we have 62% of our staff
have a disability 72% live in L88D
As I now have to say that after 20 years as a trustee and chair I will be standing
down from chair it has been a privilege to be the chair of ILA AND WORK AND
SUPPORT THE MOST AMAZING PEOPLE to many to thank over 20 years but it
was always team work
Trevor lock GM

Treasurers re
ort 2023
this is my first year as treasurer im happy to say I have really enjoyed my role
and feel that as a person with disability's I have finally found my calling I'm
really happy to say that the year 23/24 was a good year for us as a charity we
supported more people that ever before and meet all our social vale targets
with our contracts with LBBD we support residents all over east London and I
can only admire the team for all thy do my fellow trustees have been very
supportive of me in my first year as treasures I have meet sam our auditor
from sammels and company and he was very happy with our accounts he had
know concerns or worries he was pleased with our reporting and pleased with
all aspects of our accounts and has signed of accounts
I would like to thank your external accounts clerk titi for spending time with
me and for ensuring I have all paperwork ready for the meeting with my fellow
trustees. This year has seen us increase our reserves by over £30,000 this was
done throw Cutting costs and ensuring that all projects run to budget close
working between CEO AND TITI to ensure we always on target
We have updated our IT and this will be ongoing over the next two years I very
keen that the ILA staff have the latest equipment to support them to ensure
our services are modern and up to date We have won the floating support
contract which runs till 2025 blitz cleaning been extend till July 2025
Our payroll is growing week on week all our services are on budget for the year
I would like to thank the team for all the feedback that l am sent to ensure that
we are running on budget We are moving forward looking to increase our
reserves to match our rising turnover With all the uncertainty around at the
moment credit crunch I will ensure that the ILA will move forward and keep a
tight rein on our budgets we do not know what the future holds so will be
keeping a close eye on our finical situation I will meet with titi our book keeper
regularly to ensure we are all running to budgets
Jerry Driscol
ILA treasurer

Charity number: 1064099
Company number: 3370858
INI)EPENI)ENT LIVING AGENCY
LIMITED BY GUARANTEE
Reports and statements of financial activities
For the year ended 31 March 2024

INDEPENDENT LIVING AGENCY
Contents
Page
Legal and administrative inforniation
Trustees, report
Independent examinerfs report
Statement of financial activities
Balance sheet
Notes to the financial statements
7- 10

Legal and administrative information
Status
Indep¢ndent Living Agency TS a company limited by guarantee and a registered charity governed by its
Memorandum and Articles of Association. Charity number.. 1064099 and Company number: 3370858.
Board of directors ITrustees
The trustees of the charitable coinpany are also its directors for the purpose of charity law and company
law.
The trustees/ directors who served during the year are as follows:
t)oreen Lock
Treasurer
Trevor Lock
Chair
Darren Cunningham
Gerry Dricoll
Keith Smith
Peter Chand
Vice Chair (appointed 24105123)
Secretary
Doreen Lock
CompAny number: 3370858
Charity number: 1064099
Reglstered office
Unit 15 Dagenham Business Centre
123 Rainham Road North
Dagenham, Essex RM 10 7FD
Independenl examlner
S.S. Fakorede
2nd Floor office, 594 High Road
London N17 9TA
Business address
Unit 15 Dagenham Business Centre
123 Rainham Road North
Dagenham, Essex RM 10 7FD
Bankers
Lloyds TSB
Oxlow Lane
Dagenham
Essex, RM10 7YX
Page I

INDEPENDENT LIVING AGENCY
Trustees, report
For the year ended 31 March 2024
Structurei governance and management
Independent Living Agency was incorporated as a company limited by guarante¢ on 15th May 1997 and
is governed by its Memorandum and Articles of Association.
The charity is run by the Management Committee which consists of nine officers and an elected
number of members as decided at the Annual General Meeting of the charity.
The trustees who are also the charity's directors are appointed annually by the members of the
coinpany at the Annual General Meeting. Additionally new trustee(s)/ director(s) may be appointed
by the existing trusteesldirectors, subject to a maximum of iwelve.
Trustees induction and training
All the trustees are already familiar with the practical work of the charity but all new trustees
undergo an orientation course to brief them on their legal obligation under the charity and company
laws, the content of the Memorandum and Articles of Association of the charity. The Committee's
decision making process, the business plan and recent financial p¢rforniance together with Health
and Safety regulations are all covered at the induction. Trustees are encouraged to attend
appropriate external training events to support the role they are perfomiing.
Objectives and activities
The objects of the charity are to promote the opportunities of independent living for disabled people,
through the provision of advice, support, inforniation and educalional activities, aiding them towards equal
opportunities and social inte8Talion. In addition, to maximise individual disabled peoples, pot¢ntial lo live
their own lives with choice and control.
Part of the activites of the charity continues to be to secure conlinuing finance to provide cosistent
supportive and stable environment for the people within its care.
Publke benefit
In planning our activities for the year we kept in mind the Charity Commission's guidance on public benefit.
The focus of our activities remain two fold. Firstly to provide advocacy, support, infomiation,
encouragement and assistance to disabled people living in the London Borough of Barking and
Dagenham in order for them to take control of their lives.
Disabled people are encouraged to live in their own homes within the community and also help
them to access appropriate services and resources.
Aehievements and performance
The charity continued to provide help, support and advice on an increased scale via the Choices Project
for service users with physical impairemenls for those aged between eighteen and sixty five.
The charity continued to provide, throughout the year, a blitz cleaning services to disabled people within
the Borough of Barking and Dagenham.
Page 2

INDEPENDENT LIVING AGENCY
Trustees, report
For the year ended 31 March 2024
Risk management
The trustees actively review the major risks which the charity faces on a regular basis and believe
maintaining reserves at the current levels, combined with regular review of key financial systems,will
provide sufficient resources in the event of any adverse conditions arising. The directors have also examined
other operational business risks faced by the charity and confirn) they have established systems to mitigate
significant risks.
Reserve policy
The directors have considered the reserve policy and have concluded that the minimurn reserve to be
maintained should be at a level which ensures that the charity's core activities could continue for a period of
three months during a period of unfor¢s¢en diificulty.
Based on projections for the year ending 31 March 2024 the minimum reserve would be
£175,000.
Full disclosure on all matters relating to fixed assets are set out in note 6 to the financial
ststements.
This report was approved by the trustees/ directors on
and signed on its behalf by
siJs/L*.
Keith Smith
Page 3

INDEPENDENT LIVING AGENCY
Independent examiner's report
To the directors of Independent Living Agency
I report on the financial statemenls of INDEPENDENT LIVING AGENCY for the year ended 31 March 2024 set out
on pages 5 to I O. These fmancial statemenls have been prepared under the historical cosl convention and the accounting
policies set out th¢rein.
Respective responsibilitles of trustees and examiner
The trustees (who are also the directors of the company for the purposes of the company law) are responsible for the
preparation of the financial statements. The truastees consider that an audit is not required for this year under section
144(2) of the Charities Act 201 l and that an independent examination is needed.
Flaving satisfied myself that the charity is not subject to an audit under company law and is eligible for
independent examination, it is my responsiblilty to..
examine the financial statements under secion 145 of the 2011 Act.
to follow the procedures laid down in the General Directions given by the Charity Commission under
section 145(5)(b) of the 201 l Act. and
to state whether particular matters have come to my attention.
Basls of independent examiner's report
My examination was carried out in accordance with the General Directions given by the Charity Commissioners. An
examination includes a review of the accounting records kepi by the charity and a comparison of the ac¢ounls presented
with Ihose records. It also includes consideration of any unusual items or disclosures in the accounts. and se¢king
explanation5 from you as trustees concerning any su¢h mauers. The procedures undertaken do not provide all the
evidence that would be required in an audit, and consequently no opinion is given as to whether the accounts present a
true and fair view and the report is limited to those matters set lout in the statement below.
Independent examlner's ststement
In connection with my examinaiion. no matter has come lo my attention:
{ l ) which give5 me reasonable cause to believe that in any material respect the requirements
to keep accounting records in accordance with section 386 of Companies Acl 2006, and
to prepare accounts which accord with the accounting records, comply wilh the accounting
requirement of section 396 of the Companies Act 2006 and with the methods and of the
Statement of Recommended Practice: Accounting and Reporting by Charities, have not
been met. or
(2) to which, in my opinion, attention should be drawn in order to enable a proper understanding of the accounts to be
reached.
S.S. Fakorede FCA,FAL4
2nd Floor
594 High Road
London Nl 7 9T
Page 4

INDEPENDENT LIVING AGENCY
Statement of financial activities
For the year ended 31 March 2024
Unrestricted Restricted
funds
funds
2024
Total
2023
Tolftl
Notes
Incoming resources
Grants
245,705
99,794
345.499
259,073
Other incomes
7,222
7,222
1,627
Commercial trading activities
Incomefrom Irading operalions
565,581
565,581
580.997
Total Incoming resources
818,508
99,794
918,302
841.697
Expenditure
Costs of commercial trading
Expendilure on trading operations
(532,835)
(532,835) (518,443)
Expenditure on charitable activities
Direct charitable expenditure
(250,887)
(99,794) (350,681) (256,440)
Total charitable expendlture
(783,722)
(99,794) (883,516) (774,883)
Nel incoming resources
34,786
34,786
66.814
Total funds brought forward
255,615
7,953
263,568
196, 754
Totsl funds carried forward
290,401
7,953
298,354
263,568
The notes on pages 7 to I I forrn an integr81 part of these financial statements.
Page S

INDEPENDENT LIVING AGENCY
Balance sheet
A$ at 31 March 2024
2024
2023
Notes
Fixed assets
Tangible assets
10,316
13,951
Current assets
Debtors
Cash at bank and in hand
84.441
290.886
160,485
l46,692
375,327
307.177
Creditors: amounts falling
due withln one year
(87,289)
(57,560)
Net current assets
288,038
249,617
Total assets less current
1Sabilities
298,354
263,568
Funds
Unrestricted funds
Restricted funds
290,401
7,953
255,615
7,953
298,354
263, 568
The financial statements have been prepared in accordance with the special provisions relating to small companies
within Part 15 of the Companie5 Act 2006 and with Éhe Financial Reporting Standard for Small Entities.
For the year ended 31 March 2024 the ¢ompany wa5 entitled to exemption from audit under section 477 Companies Act
2006, and no notice has been deposited under section 476 requesting that an audit b¢ conducted.
As directors of the company we acknowledge our responsibilities for ensuring that the company keeps
accounting records which comply with section 386 of the Act and for preparing financial statements which
give a true and fair view of the state of the company as at the end of the financial year and of its profil or loss
for the financial year in accordance with the requirements of sections 394 and 395 and which otherwise
comply with the requirements of the Companies Act relating to financial statements, so far as applicable to the
company.
The financial statem
ts w¢r¢ approved by the Board on
and signed on its b¢half by:
SilsJL*
Keith Smith
The noles Oll PV4ges 7 to I I form an integral part of these financial statements.
Page 6

INDEPENDENT LIVING AGENCY
Notes to the financial statements
For the year ended 31 March 2024
Accounting policies
Accounting convention
The principal accounting policies adopted, judgements and key sources of estimation uncertainty in the
preparation of the financial statements are as follows:
The financial statementshave been prepared in accordance with Accounling and Reporting by Charities:
Statements of Recmmended Practice applicabe to charities preparing their accounts in accordance with
the Financial reporting Standard applicable in the UK and Republic of Ireland (FRS102) (effective I
January 2015). Charities SORP (FRSI 02), the Financial Reporting Standard applicable in the UK and
Republic of Ireland (FRS102) and the Companies Act 2006.
Independent Living Agency meets the defition of of a public benefit entity under FRS 102. Assets and
liabil ities are initially recognised at historical cost or transaction value unless otherwise stated in the
relevant accounting policy note(s).
The charity has taken advantage of the exemption in FRS l from the requirement to produce a cashflow statement
because it is a small charity.
1.2. Incoming resources
Voluntary income is received by way of donations and gifls and is included in full in the Statement of Financial
Activities when receivable. Gifts donated for resale are included as income when they are sold. Donated assets
are included at the value to the chariiy where this can be quantified and a third party is bearing the cost. The
value of services provided by volunieers has not been included.
Grants, including grants for ihe purchase of fixed assets, are recognised in full in the Stalement of Financial
Activities in the year in which they are receivabl¢.
Income from trading activlty under the charity's management is taken into account at the time of receipt.
1.3. Resources expended
Resources expended are accounted for on an accrual basis. Expenditure is allocated in the stalement of financial
activities between direct charitable expenditure and governance Costs. No significant costs are incurred in
generaling funds.
Costs of geneTating trading income represent expenditure incurred in the operation and management of the
trading activity.
Support costs are those costs InCu￿¢d dir¢rtly in support of expendilure on ihe objects of the charity and inLlude
projecl management.
Governance costs are those inCu￿ed in connection with administration of the charity and compliance with
constitutional and slatutory requirements.
Pgge 7

INDEPENDENT LIVING AGENCY
Notes to the financial statements
For the year ended 31 March 2024
Grant income
Unrestrieted
funds
Restricted
funds
2024
2023
London B. of Barking & Dagenham
Lottery
245,705
245,705 2)9. 073
99,794
99.754
245,705
99,794
345,499 259,073
Direct charitable expenditure
Unrestrieted
Fund
Total
2024
2023
Support costs (see note 5)
Staff training
Rent
Insurance
Light and heat
Repairs and maintenance
Printing, postage and stationery
Advertising
Telephone
Computer consumables
Storage
Travelling expenses
Consultancy fees
Governance costs (see noie 5)
Clerical Support costs
Depreciation
Staff cost
Subscription
General expense5
Bank charges
197,893
1,479
7,542
1,066
3,567
5,609
7,755
626
5,831
3,500
3,395
377
3,016
4,000
197,893 198, 134
1,479
170
7.542
12,040
1,066
4,014
3,567
2,547
5,609
5,022
7,755
JO,243
626
907
5,831
1,220
3.500
1.230
3,395
1.575
377
2,03]
3.016
3,621
4,000
3,375
4,094
2,499
1,127
139
2,224
228
,419
,365
165
2,153
129
1,419
1,365
165
2,153
129
250,887
250,887 256,440
Page 8

INDEPENDENT LIVING AGENCY
Notes to the financial statements
For the year ended 31 March 2024
Analysis of governance and support costs
Support
costs
Governance
eosts
2,024
2023
Staff costs
Accountancy services
General office costs
197.893
198. 134
3,375
5,004
4,000
3,016
Tangible fixed assets
Motor
vehicle
Equipmemt
Total
Cost
At l April 2023
Additions
1,497
3,510
11,497
3,510
At 31 March 2024
15,007
15,007
DepreclAtfion
At l April 2023
Charge for the year
3,569
1,122
3,569
1,122
At 31 March 2024
4,691
4,691
Net book values
Al 31 March 2024
10,316
10,316
Debtors
2024
2023
Trade debtors
Prepayments
73,138
11,303
J45,015
15,470
84,441
160,485
Page 9

INDEPENDENT LIVING AGENCY
Notes to the financial statements
For the year ended 31 March 2024
Credltors: amounts falling due
within one year
2024
2023
Payments received on account
Trade creditors
Other Taxes and social security costs
Sundry creditors
Accruals
49,503
4,892
10,307
18,587
4,000
J8,978
7,239
10, 794
17,174
3,375
87,289
57,560
Employees
Number of employees
The average monthly numbers of employees
during the year were:
2024
Number Number
28
27
2023
Employment costs
2024
2023
Wages and salaries
Social security costs
190,485 185, 966
7,408
12,168
197,893 J98,J34
The total wages and salaries of the charity during the year was £674,446, of which an amount of
£476,554 was for trading activitie5.
No employee ¢amed more than £50,000 per annum
Page 10

CEO REPORT 23
24
The independent living agency has gone forward in a positive way in the last
year we increased the Blitz cleaning team and this has grown in the last year to
a high-level service which has been complemented by all those that has made
referrals the blitz cleaning team contract has been extended by a year will now
end in july2025
we have as a team worked tireless throw the year as the credit crunch has
meant that we have had to support our clients more than ever and this was
very much the whole ILA pulling together to meet the demand our service has
been pushed to levels and we me the needs of our community
All the service are running on budget and we are always looking at new
funding steams so we can support local residents this year we have increased
our reserves and had positive feedback from the auditor we are looking at a
new project for disability employment and have run a small poiet project to
take it forward we are working with ian beaver on this we believe we can make
a real change to our community with this project
Floating support team has worked in partnership with community solutions In
supporting local residents to stay in their own homes we have increased the
referrals and support more residents than ever before this has been difficult
with the rollout of UC and placed a Hugh strain on local services and residents
I'm happy to say that we brought in Karen into our team she has settled in well
and we will continue to look at meeting the needs of our changing community
Financial management team and payroll service has grown in size and we have
had staff changes and more service users who use the service it has now been
operating over 20 years and year on year grows in strength the appointee ship
side of the team is growing slowly but the work that is being done is making a
Hugh difference to our residents in staying in their homes and giving choice
and control back to them we are now working to increase this service us we
are seeing real benefits to residents we have looked at the way we work and

have set a review in place and Towhid will report back to the trustees in the
next few mouths
The home cleaning and shopping service has grown throughout the year and
has become a very important service to our residents
Heathy living project We have a grant from the lottery and as we enter year 2
we are happy to ay it has been a service user lead as Debbie and the team are
passing all outcomes our group are going gym swimming cooking lesion yoga
Bollywood dancing arts and crafts our Tuesday club are having lesions on living
a healthy life
Of course, I have not worked alone we have a team that inspires me every day
and working alongside our residents is truly empowering
23 /24 has seen us face new challenges and residents facing problems which
we not seen before as a team we have meet these challenges and worked
aside our partner groups to meet all new needs in the community
Our new contact information booklet as been a real help to our community we
have produce over 5000 booklets
I would like to thank all our partners and trustee5 for their support over the
last year I look forward to the year ahead as we move forward the ILA WILL GO
FROM STENTH AND STENTH
Terry Miller
ILA CEO