REGISTERED COMPANY NUMBER: 03341148 (England and Wales) REGISTERED CHARII'Y NUMBER: 1061839 Report of the Trustees and Unaudited Financial Statements for ihe Year Ended 31 March 2024 for Cyngor ar Bopeth C¢redigion Citizens Advice BureAu Ashmole and Co. Williamston House 7 Goat Street Haverfordwe5t Pembrokeshire SA61 IPX
Cyngor ar Bopeth Ceredigion Citizens Advie¢ Bureau Contents ofthe Financial Stalements for the Year Ended 31 March 2024 Page Reference and Administrative Details Report of the Trustee5 2 to 10 Independent Examiner's Report Statement of FinanciY41 Activities 12 Balance Sheet 13 to 14 Cash Flow Statement 15 Note5 to the Cash Flow Statement 16 Notes to the Fingncial Ststements 17 to 29 Delailed Statement of FinxnciAI Activitie5 30 to 31
Cyngor ar Bope¢h Ceredigion Citizens Advice Bureau Reference and Administrgtive Details for the Vegr Ended 31 March 2024 TRUSTEES S Chambers P Hinge (resigned 9.8.24} D M James C Davies J Wallace (resigned 24.4.23) S P Stratton S Chadbourne (appointed 16.2.24) (resigned 24.4.24) COMPANY SECRETARY REGISTERED OFFICE l Upper Ground Floor Creuddyn. Pontfaen Road Larnpeter Ceredigion SA48 7BN REGISTERED COMPANY NUMBER 03341148 (England and Wales) REGISTERED CHARITY NUMBER 1061839 INDEPENDENT EXAMINER Ashmole and Co. Williamston House 7 Goat Street Haverfordwest Pembrokeshire SA61 IPX BANKERS The Co-OPeTative Bank PO Box 250 Sk¢lm¢rsdale WN8 6WT Nationwide Building Society Nationwide House Pipers Way Swindon SN38 INW Page I
Cyngor ar Bopeth Ceredigion Citizen5 Advice BUrU Report of the Trustees for the Year Ended 31 Mgrch 2024 The Trustees. who are also the Directors for the purpose of the Companies Act 2006, present iheir annual report wtth th¢ financial statements of the Charity for the year ended 31 st March 2024. The provisions of Accounting and Reporting by Charities- Statement of Recommended Pra¢ti¢e (SORP) applicable to charities preparing their accounts in accordance with the charities SORP (FRS 102) have been adopted in preparing the attached financial statements OWECTIVES AND AcfiviTIES Objeetiv¢s and gims Public benefit & charitable objeets The charity's objert5. as s¢t out in the objects contained in the Company's Memorandum of Association, are to promote any charitable purpose for the benefit of the whole community of Wales ("the area of benefit") the public benefiL by the advancement of education, the protection and preservation of health and th¢ relief of poverty, sickness and distress. The charity's objects are defined as above. Our aim5 aTr focused on: Providing the advice people need for the problems they face Improving the policies and practices that affect people's lives Our servi¢¢ provides free. independent, confidential and impartial advice to everyone on their rights and responsibilities. We value diversity. promote equality and Challenge discrimination. Though the area of beneflt refers to the whole community of Wales, the local otTice focuses its acttvities in Ceredigion. North Pernbrokeshire and surrounding areas. It also Contributes to delivering national services where the beneficiaries include people and communities in Ceredigion. Ensuring our work delivers our aims We review our objectives and activities each year as part of our Business Planning cycle. The annual review examines achievements and outcomes, and identifies client pressures in ternis of demand and unmet need. We use our aims to define the parameters of our development priorities. Focus ofour work Our main objectives for the year have been developing our SeiCe so that it increases the range of channels of advice to better meet vulnerable client needs particularly in the context of the ongoing cost-of-living pTrssures. Key activities have included: Establishmenl of a new administrative office in Lampeter from which to belter support home-based staff team and peripatetic service delivery across the county. Continuing to deliver effective remote services - via phone, email. WhatsApp, Messenger and Text and video. Introducing new weekly drop-in sessions at community venues in Aberystwyth (St Pauls Methodist Centre), Cardigan (Kinorffj St Mary's Old School Hall) and Lampeter (Emaus Church). Continuing in-person appoAnth)ent sessions on a fortnightly andlor monthly basis in Borth Community Centre, Camfan Cenlre Lampeter and Penparcau Hwb. Launching our new 3 year Business Plan with its 4 stralegic priorities: Clients and Communities. Collaboration and Campaigns: Culture, Values and Impacts. Systems, Processes and Plans. Securing our Inveslors in Volunteers award. Increasing our communications and relationship building work with local services. organisations and groups throuOut the ¢ounty and border communities, strengthening our a¢¢essibility and our strategic position amongst local service providers and the wider advice community. Maintaining our specialist caseworker services in key areas of client demand- spe¢ifi¢ally, welfare beneftt debt and energy. Close working with our local Citizens Advice colleagues in the Mid and West Wales region and the wider all-wales nettvork to ensure Ceredigion interests continue to be a part of developments to secure Welsh Government's next itsration of the Single Advice Fund. Page 2
Cyngor ar Bopeth Ceredigion Citizens Advice Bureau Report of the Trustees for the Year Ended 31 March 2024 OWEcfivES AND ACTIVITIES HOW OUR AcfiviTIES DELIVER PUBLIC BENEFIT Our main activities and who we ty to help are described below. All our Charitsble activities focus on providing the advice people need for the problems they fa¢¢ and are undertaken specifillY to provide public benefit. The board of trustees have had due regard to the Charity Commission guidan¢e on public benefit and have complied with the duty in section 4 of the Charities Act 2011. Page 3
Cyngor ar Bopeth C¢r¢diEion Citizens Advice Bureau Report of the Trustees for the Year Ended 31 March 2024 ACHIEVEMENT AIYD PERFORMANCE Advice and Infomlation Services Th¢ main areas of charitsble activity are: the provision of general advice and inforniation service5 the provision of speclalist advice and casework services in the debt and welfare benefits categories of social welfare law Throughout the year we have continued to offer Advice and Information in the following ways: Providing generaltst advice with access to specialist advice and casework services by telephone. email and other digital channels- through our local phone number, local email and local WhatsApp, Messenger and text service. and via our participation in nalional services including AdviceLink Cymru. Claim Whats Yours and national citinS Advice 'work queue, arrangemenls Delivering specialist casework services to clients with complex requirements in welfarc benefits Maintaining in-person appointments at community venues run by partner organisations around the county for those clients whose needs are such that phoneldigital advice is not appropriate Providing appointments via phone and digitsl that enable clients io tackle complex issues and/or progress their case with their adviser or ¢a5eworker- and. in line with the Client's needs. enabling 3-way Calls to facilitsts the involvcment of a third party (like a support worker. carer or interpreter) Enabling docurnent drops via screen ¢apture (in digital appoinlments), WhatsApp imag¢ capture, and our new PO Box postal addres5. Delivered appointments, advice and infonnation sessions from over 30 different venues across the Gounty including in Schools, family inforniation centres and community shows. Contribution of Volunteers and Paid Staff The charity's success could not have been achieved without the hard work and dedication of volunteers and staff. The trustee board and senior management team recognise the tremendous contribution made by the charity's volunteers in advislng the public and administering the setvice. Due to the changed service delivery model, brought in to safeguard the health of the publtc and the sthff and volunteer teams. it has taken time lo build up the numbers of volunteers able to be supported to deliver advice from home, and their contribution has made a huge difference to people in need of free and confidential advice, often at times of great distress. We are particularly grateful to those volunteers who have stayed with us throughout the pandemic and who ntinued to support our work remotely. Throughout 2023124, the service employed 19 paid staff (16 FTES) and supported up to 12 volunteers over the year (each contributing an average of 4 hours per week over an avernge of 45 weeks each). Our volunteers have contributed 2.160 hours (2022123: 2,160 hours. 2021122: 1,774 hours). This may be expreed as an annualised valuc of £22248 (2022123- £22.248' 2020121: £18.275)- However, their value 15 inadequately expressed in monelary tern]s. Volunteers bring many skills to the service. for example having life and work experience in many varied areas and roles, and vcry often the experience gained as a volunteer helps individuals gain or rthrn to full employmcnt. Ceredigion Citizens Advice has reviewed our approach to attracting and keeping volunteers, and the policies that underpin our suptK)rt. We secured our Investors in Volunteers accredilation which confirnis our commitment to continu to invest An increasing and developing their contribution to our services, revising our approach to training, and enriching our volunteering experience. Who used and benefited from our serviees. Page 4
Cyngor ar Bopeth Ceredigion Citizens Advice Bureau Report of the Trusttts for the Ye8r Ended 31 Mareh 2024 During the rep)rting year 3,171 clients (2022123: 2,752 client. 2021122: 2.520) benefited from ihe services of Citizens Advice Ceredigion generating 13,810 separate issues (2023124: 13,830. 2021122: 15,882). This year-on-year increase in the number of clients reflects the growing need tor our seryices. The drop in ratio of issues per clients - from 6 to 4 per client - rcflects the ¥rowing complexity of pcople's circumstances. Our holistic and generalist advice Tnodel continue5 to ensure we can offtr both breadth and depth of advice - from wclfaTe benefits to housing lo debt to employment to relationship to energy and many more. There weTe a further 670 'quick issue, clients (2022123.. 896. 2021122: 460), who were provided with s¢lf_help information, or signposted to other agencies for help. Whilst we advise people on any is5u¢ that they may face. our most common enquiry areas year in. year out, is welfare benefits (including tsx ¢redits and universal credit) which make up 37Q/o (2022123- 380/0 2021122: 440/9) of the issues we have supported clients on. Personal Independence Payment remains, as it has in previous years. the top issue advised on in benefits, followed by general eligibility enquiries, Employment and Support Allowance and Limited Capability for Work. In total the service negotiated on £176,923 worth of debt (2022123: £123,800: 2021122.. £382,064), rescheduling or reducing the debts to make peoples, lives more sustainable. In¢luded In that figure is £152,717 of debts written off. This increased figure, albeit still significantly less than during the Covid-19 pandemic. reflects new Govenllnent measures thal a]low greater sUPPOrt for households under financial pressures and some restriclion5 on creditor powers to pursue repayments. The service generated a total of £1,865,029 (2022123: £1,28,434; 2021122: £1,184,877) in confirnied additional in¢ome frir clients, primarily through our income maximisation advice. Investment Activities The bureau holds 561 ordinary 25p shares in GlaxoSmithKline and va]ued at £9,585 (2023: £8.017, 2022: £9.241) on a fair value basis as at 3 1st March 2024. Faetors Affecting the AchRevement of Objeclives MaintaiDing sufficient funding to continue delivering the service remains a continual challenge. We are making sur¢ that we invest in fundraising and conlinue to diversify our approach to ensure w¢ are delivering th¢ most Gost-effe¢tive service we possibly can and making the rnost of opwrtunities available to us. This isn't about simply cutting ¢osts. It is about delivering a service that genuinely meets client5, needs whilst operating as cost effectively as possible. The complexity of the issues that clients are facing, and the additional challenges that clieT]ts are ¢xperiencin& places additional demands on the service, The support nettvorks that were previously in place for people are changing and we are asked to offer 5UPIK)rt that falls outside the remit of direct advice. Where people are vulnerable, it is essential that we offer support in a person-centred way and whilst necessary. this can be resource intensive. Page 5
Cyngor ar Bopeth Ceredigion Citizens Advice Bureau Report ofthe Trustees for the Year Ended 31 Mareh 2024 FINANCIAL REVIEW The availability of funding in the charity sector remains difficult due'to the time-limited and short-temi nature of funding ycles. The charity is focused on providing added value to its funders from a base of sound financial management and ensuring ihat our services remain relevant to the strategic objectives of stakeholders at lo¢a] and national level. Finydncial Review In the reporting period. the charity had a surplus of 110.612 (Deficit 2022123: (93.407), Surplus 2021122: £27,173} from a total income of £729,435 {2022123 £480,729, 2021122: £641,398) and expenditure of £620,392 (2022123 £572,912, 2021122: £616,240) and an increase in share values of'£l.568.56 (Decrease 2022123. £1,224 , Increase 2021122: .£2.015). At the year end the charity's total funds Stand a £511.074 (2022123 £400,462. 2021122= £493,869) of which £356.503 (2022123: £351,077. 2021tt2- £397,390) is unffstricted and £154.571 (2022123". £49.385, 2021122: £96,479) is restricted. Reserves Policy The Charity is required to ensure that free monies are available in each financial year to meet any reasonable foreseeable contingency. The Trustee Board took all necessary reasonable steps to ensLEre that it would not be possible for the ¢essation of one or more ndIng streams to present so serious a challenge to the future of the organisation that it could not be rnanaged and Gontinue to provide a best value advice service wtthin the resources available. In reviewing the potentia] costs that could arise should a significan¢ reduction in income be incurred the Trustees detennined that 'free' reserves should be maintained equal to 6 months nornial operating expenditure which equates to £308,683. The organisation's free reserves {General and trustee designated) nel of Fixed Assets amount to £300,367 as at 31 st March 2024 (2022123: £282,445, 2021122: £329.065). Principle Funding Sources The total income for the year of £729.435 represents a net in¢a5¢ of £248,706 compared to 2022123 (£480,729). Project specific funding was gratefully received from: Welsh Gov¢rnrn¢nt via Citizens Advice's Advicelink projecl for debL benefits and other specialist advice and generalist advice, including phone advice and Contributing to the national delivery of Welsh Govemment's designated income maxtmisation telephone line, Claim What's Yours, and Basic Income PiloL UK Government, Ceredigion County Council. Citizens Advice, energy industy funders including the Warni Homes Fund and Energy Savings Trust's Energy Redress Scheme, the Nationa] Lottery Communities Fund. the Moondance Foundation and Ceredigion Association of Voluntary Organisation5. Pembrokeshire County Council and local and community councils for their support for our local, generalist advice servic¢5 Funds in Deficit No funds were in deficit at the balance sheet. Deficits on any restricted funds are met out of unrestricted reserves {see note 16). Investment Policy As required in its Memorandum paragraph 4.17, in furtheran¢¢ of its objects, and for no other purposes. the Charity has the power to invest any surplus monies not immediately required for its purposes in or upon such investments, securities or property as may be thought fit, subjecl nevertheless to such conditions and such consents as may for the time being be imposed or required by law. Designated Funds The designated funds represent monies set aside to meet potenti fure redundan¢y costs. In the opinion of the trustees, given the current economic climate and difficulty raising funds. there continues to be significant risk of closure and loss of funding. Page 6
Cyngor ar Bopeth Ceredigion Citizens Advice Bureau Report of the Trustees ror the Year Ended 31 March 2024 Going Concern After making fijrther appropriate enquiries. the Trustees have a reasonable expectation that the company has adequate resourtts to continue in operational existence for the foreseeable future. For this reason. they Continue to adopt the going concern basis in preparing the financial statements. FUTURE PLANS The Board is committed to assuring the future of the organisation, mainlaining its Position as a key service in Ceredigion and North Pembrokeshire, and strengthening its capacity and delivery model to ensure accessibility and availability to everyone who needs advice. We .undertook a fundamental review of our services and priorities. launching our new 3-year Busines5 Plan during the year. That committed us to securing a wider source of fvnding lo open our doors to reach those mosl in need of our services and develop closer working relationships w&lh other services who could help us do that. We secured new funding from the National Lottery which has allowed us to open our doors to face-to-face drO1n clients in Aberystwyth. Cardigan and Lampeter, and UK Shared Prosperity Funding which underpins our new organisational engagement work, as well as Innovation Funding from Citizens Advice to target support on local rural families and tackle child poverty. We continued to work closely with our neighbour Citizens Advice in Mid & West Wales, and the wider Wales networL preparing for Welsh Government's recomtnissioning of the Single Advice Fund which we anticipate in 2024. We will continue to strengthen our operattng model. fornialistng our rernote working aangeMentS so that staff and volunteers have the resources and support they need to deliver high quality services, and embedding new project management procedures which will forni the Vil delivery foundations to the diversified funding model that will secure our financial future in the post-covid Gharitie5 world. Above all, we will retatn our focus on our beneficiaries - extending our reach into communities across the area, building and strengthening our relationships with partner organisations, making improvements driven by our quality assessrnent and feedback processe5. and ensuring that Clients can not only reach us in the ways most suited to them but also get the quality advice and inforniation they need to Iransform their circumstances. STRucfuRE, GOVERIYANCE AND MANAGEMENT Governing document The Charity is Controlled by its governing document, a deed of trnst, and constitutes a limited company. limited by guarantee, as defined by the Companies Act 2006. The Charity ¢omm¢nced operations in 1984. incorpordted in 1997. and is governed by its Memorandum and Articles of Association. The Charity is a member of Citizens Advice, the operdting nam¢ of the National Association of Citizens Advice Bureaw which provides a framework for standards of advice and casewod( management as well as monitoring progSS against these standards. Operating policies are independently detemjined by the Board of Directors on an annual basis to fulfil its charitable objects and comply with the national membership requirements. Page 7
CyDgor ar Bopeth Ceredigion Citizens Advice Bure*u Report of the Trustees forthe Year Ended 31 Mareh 2024 STRUCTURE, GOVERNANCE AND MANAGEMENT Reeruitment and appointrnent of new trustees The Charity is governed by a Board of Trustees. Trustees who have held office during the year are listed above. The Articles of Association provide for a minimum of three and a maximum of fifteen trustees. Trustees are elected to the Board for a three-year period and are appointed by a re501ution of ils members al an AGM. Trustees retiring after a thTCC-year period of appoinlment may be re- clected and appointed by a resolution of the Board's members at an AGM. The Board has powers to Co-opt member5 who shall retire at the following AGM and may offer themselvcs for rLelectIon. Co-opted trustees must not exceed one third of the total number of trustees. Citizens Advice apEK)ints a reprcscntative who may attend the Board a5 a non-voting rnernber. The Board is supported by two sub-committee5. covering Funding and Finance. and Resources and Policy respectively. The trustees who have served during the year are listed above. None of the trustees has any beneficial interest in the company. All of the trustees are members of the company and guarantee to contribute £1 in the event of a WiTtding up. The organisation owns an olyice base in Cardigan but all staff have Worked remotely sin¢¢ March 2020. the start of the Covid-19 pandemic public health restrictions. Th¢ Board commissioned a slru¢lural survey of the property in February 2022 to inforni a wider review of its future. In June 2022, in view of the significant changes to the organisation's servi¢e delivery, operations and administrative needs, the Board agreed to market the property for sale and take steps to optimise its value in line by seeking planning advice from the local authority. Organisational structure Ceredigion Citizens Advice is a member of Citizens Advice. th¢ operating name of the Natxonal Association of Citizens AdviGe Bureaux, which provides a framework for standards of advice and casework management as well as mniloring progress against these standards. Opernling policies are independently determined, and subject to annual review. by the Board of Trustees in line with its charitable objects and national membership compliance. The CEO has been appointed by the truste¢s to manage the day- to-day operations of the charity. She leads an experienced team of paid staff and volunteers who are key to the service5 Otrered by the charity. Decisions are made by the Trustee Board in line with the Business Development Plan which is reviewed annually. Since September 2022. the CEO has worked with a s¢nior management team comprising the Operations Manager and 4 Supervisory stsff to co-ordinate delivery of ihe charity's services and day-to-day operalions. They also review project delivery progress against funder requirements and Business Plan priorities, the Charity's financial position and any other issues referred to them by the Trustee Board. Regular staff and volunteer meetings ensure communications across the whole organi5ation. Board meeiing agendas and a contemporaneous note of the meeting are shared with the staff team on MS Teams. Induction and training of new trustees New trustees are briefed on their legal obligations as specified in the Charity Commission guidance and in the MemorandLml and Articles of Association. the committee and decision-making proccsses, the business plan and re¢cnt financial perforniance of the charity. Trustees are required to undertake some m&ndatory training in line with the organisation's quality assurance requirements. They are also encouraged to attend other external training events where thes¢ will faciliiate the understanding of their role and to meet other Trustees. Trustees maintain contact with stsff and volunteer5 via the CEO'S reports to the Board (and its Sub-Gmups) and inviting presentations from staff to their m¢¢tings. Trustees work alongside paid staff and volunteers at the whole organisation Business Planning Day which is held at the start of the financial year to review and progress aspects of the 3-yeaT Business Plan. There is an Annual Genernl Meeting, which involve5 the staff team. trustee ard, members, and other stakeholders. Page 8
Cyngor ar Bopeth Ceredigion Citizens Advice Bureau Report of th¢ Trustees for the Year Ended 31 Mareh 2024 STRUCTURE. GOVERNANCE AND MANAGEMENT Risk management The trustees maintain a fr>rnial Risks Register and kwTr under review any changes in the major risks to which the organisation is exposed, in particular those related to its services and finances. The Resources and Policy sub-group oversees and amend5 the risk register. which is a standing item on its agenda. and receives regular risk-assessed updates from the CEO. Trustees are satisfied that systems are in place to identify and mitigate those exposures to the major rlsks. Key risks and Uncertydinties , During the 2023124 financial year, the Orgdnisation was able to reverse many of the operational restrA¢tions in service delivery that had been in place since the COVID pandemic restrictions. The latter had been identified as a high risk factor to service delivery and reputation. New project funding was secured which enabled new ways of working including a greater emphasis on community-base(L in-person delivery. The reducing availability of grdnt funding for advice Se1¢¢5 and financial uncertainty across ihe charity sector as a whole remains a consider. The trustees are mtndful of financial uncertainty remaining a risk factor for the Charity. Finance - Insufficient income wilhin the year: securing funding has been a serious challenge to maintaining our services for many years and remains so. Different funders have different payment processes and ternis. Some pay in atrears and only after invoi¢ing' other funders retain a percentage of the grant until the project is complete. This poses a particular challenge for the cashflow of the organisation which requires sufficient income on a regular basis to meet the monthly salaries bill. Finance - Insufficient income in the longer term . The charity has no 'core' income or project funding that extends beyond 2 yeats. It is reliant on securing and delivering multiple overlapping, short-term projects lo achieve its priority business objectives. These require an ongoing process of project innovation and fundraising to sustain its future. As above. this is a Challenge for charities across Ceredigion specifically and the charity sector as a whole. Operations - failur¢ to deliver on funding commitments, KPIS aod projects . the organisation oversee5 multiple funded projects, Each has its own, unique nder requirements and key perforniance indicators. These may include any or all of service delivery activities, tlient numbers staff employment and/or volunteer involvement etc. Managing and coordinating ihese multiple projects and funder requirements within a single organisation is increasingly ¢omplex and vital to its sustainability. Operations - eapAeity of staff and volunteers to deliver rviCeS . paid staff and volunteers operate from home, perforniing flexible roles to meet the requirements of multiple projects. The cost-of-living pressures on local households and communities places pressures on our local services which require managing alongside our commitment to delivering Wales-national services. These require a different approach to management and supervision to maintair) motivation, engagement and produclivity, safeguard quality standards and manage expectations. Motivated, productive staff and committed volunteers are ndamental to delivering service meetlng funder requirements and ensuring our quality assuranc¢ and reputational standards. Trustees, plans and strategies for mnging these risks. Finanee - Insufficient income within the year . the Truslees have seen this risk in the context of the longer-terni risk (below), The CEO'S quarterly reports to the Finance and Funding Sub-Group including Management Accounts, detailing income and expenditure of every individual project. highlighting any financial risks, and cashflow. Finance- Insuffjeient ineome in the longer term . the Trustees have prioritised the need to diversify the organisation's funding basis. The CEO provides a 3-year projection of the charity's finances to reflect the overlapping projects and any recommissioning opportunities. FtEe fundraising consultancy was secured, via Cilizens Advice, from Marsha Miles Consultsncy, to advise on the development of a new fundraising strategy in line wtth the new Business Plan's commitment lo diversification. Operations - failure to deliver on funding eommi¢m¢nts, KPIS and projects: The CEO report5 to ihe Truste¢s on delivery across the Board and on any risks to successful delivery, changes in anticipated income an(Uor capacity requirements, and funder relationships. Page 9
Cyngor Ir Bopeth CeredRgion Citizens Advice Bureau Report of the Trnstees for the Yegr Ended 31 March 2024 srRUCTURE, GOVERNANCE AND MANAGEMENT Operations - CY4paeity of stgff and volunteers to deliver services: The organisation has committed to retaining its volunteer team and has secured Investors in Volunteers accreditation. The Business Plan commits to being a progresstve employer to ensure staff development and retention. That includes measures to support lern]s and conditions, membership of the Living Wage Foundation and a pay award in April 2023 that provided a higher percentage increase to staff on the lowest salaries. Staff training needs are kept under ongoing review via line management and wider meeting discussions. Approved by order of the board of iruslees onl March 2025 and 5igmed on its behalf by: S P Stratton - Trustee Page 10
Independenl Examiner's Report to the Trustees of Cyngor ar Bopeth Ceredigiott Citizens Advice Bureau Independent ¢xamlner'$ report to the trnstees of Cyngor ar Bopeth Ceredigion Citizen5 Advice Bureau ('the Company,) I report to the charity trustees on my examinatioT] of the accounts of the Company for the year ended 31 March 2024. Responsibilities and basis of report As the charity's trustees of the Company (and also its directors for the purposes of company law) you are responsible for the preparation of the accounts in accordance with the requirements of the Companies Act 2006 ('the 2006 Act,). Having satisfied myself that the accounts of the Company are not required to be audited under Part 16 of the 2006 Act and are eligible frjr independent examination, I report in respect of my examination of your charity's accounts as carried out under Section 145 of the Charities Act 2011 (Ihe 2011 Act,). In canying out my examination I have followed the Directions given by the Charity Commission under Section 145(5) (b) of the 201 l Act. Independent examiner's statemenl Since your charity's gross income exceeded £250.000 your examiner must be a member of a listed body. I can confirni that l am qualified to undertake the examination becaus¢ l am a member of the Association of Chartered CertÉfied Accountants, which is one of the listed bodies. I have completed my examination. I confirni that no matters have come to my attention in conneclion with the examination giving me cause to believe: accounting records were not kept in respect of the Company as required by Section 386 of the 2006 ACL or the accounts do not accord with those records" or the accounts do not comply with the accounting requirements of Se¢tion 396 of the 2006 Act other than any requirement that the accoun15 give a true and faÈr view which is not a matter congidered as part of an independenl examination. or the accounts have not been prepared in accordance with the methods and principles of the Statement of Recommended Practice for accounting and reporting by charities (applicable to charitie5 preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102)). I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in thls report in order to enable a proper understanding of the accounts to be reached, Mr D.M.T uld B.A (Hon$), F.C.C.A The Association of Chartered Certified Accountants Ashrnole and Co. Williamston House 7 Goat Strect Haverfordwest Pembrokeshire SA61 IPX Date: Page 11
Cyngor ar Bopeth Ceredigion Citizens. Advice Bureau Statement of Financial Activities for the Year Ended 31 March 2024 31.3.24 Total funds 31.3.23 Total funds Unrestricted funds Restricted funds Notes INCOME AND ENDOWMEIYTS FROM Donations and legacies 7.444 7.444 16,705 Charitable actlVRties Charitable activities 687,648 687.648 463,214 Investment income Other Income 3.827 30,516 3.827 30.516 124 686 Total 41.787 687,648 729.435 480.729 EXPENDITURE ON Charitable activities Charitable activities Support Costs Governance 4,242 14,055 854 350,159 241.508 9,574 354,401 255,563 10,428 345,578 224,457 2,877 Total 19,151 601.241 620,392 572,912 Net gain{loSses} on investments 1,569 1.569 (1.224) IYET INCOMEI{EXPEIYDITURE) 24,205 (18,779) 86,407 18,779 110.612 (93.407) Transfers between funds 16 Net movement in funds 5,426 105.186 110.612 (93.407) RECONCILIATION OF FUNDS Total funds brought forward 351,077 49.385 400,462 493.869 TOTAL FUNDS CARRIED FORWARD 356,503 154,571 511.074 400,462 The notes form part of these financial statements Page 12
C>'ngor xr Bopeth C.eredigion Citizens Advice Bur¢au LIAlance Sheet 311¥12rch 2024 31.3.24 31.3.23 Tothl rund5 Unr¢stricl¢d funds Restricted runds lund5 Not¢s FIXED ASSETS Tangible assets Investments 46,650 9,586 46,650 9,586 60,615 8.017 12 56.236 56,236 68.632 CIIRRENT ASSETS Debtors Cash at bank 45,229 290.008 170,394 79,308 215.623 369.316 .117.905 332.232 335,237 249.702 584.939 4?0,137 CREDITORS Amounts f&lling due 1th1n one >ear 14 (34,970) {95,131) (130,101) (118.307} NET CIIRREfff ASSETS 300,267 154,571 454,838 331,8JO TOTAL ASSETS LESS CURRENT LIABILI"I'IES J50.i03 154.i71 ill,074 400,462 NET ASSETS j56,$03 154.571 511,074 400.462 FUNDS Unrestricted funds Restricted fui)ds 16 3)6.503 154,571 351.077 49,385 TOTAL FIINDS 511,074 400.462 The charitable coinpaiiy is entitled to exemption from audit under S¢ction 477 of ih¢ COpunIes Act 2006 flir the ye4r ¢nd¢d 31 March 2024. The members have not required the company to obtain an audit of its financial stateinenls for lh¢ y¢ar ¢nded 31 March 2024 in accordai)ce with Section 476 of the Con)panies Act 2006. The trustees aeknowledge rheir s[m)nsIbl]ItieS for (a) cnsuring that the charitable coinpany keeps accounting records that ¢omply i ih S¢¢ttons J86 387 of th¢ CornpanÉ¢5 Act 2006 and 'Pparing financial statements NNhiLh giiJe a true fair view ol'the sÉate of aalr.4 of tlie charitable compan>. &$ at ihe end of eaLh finanLial year and of its surplus or deticiÉ for each financial year in aucordance with the quir¢rn¢nt5 of kctions 394 and 395 and which oiherivise comply iwiih the r¢quirements of the Compllni¢s Act 2006 relating to financial statenients, so far as applicable to Il)e chaTltable collipanj.. (b) l-he noteb forin part of these financial statements Page 13 ntinued...
Cyngor ar Bopetb C.eredigion Citizens Advice Bureau Bxlsnee Shect - eontinued 31 March 2024 These finan¢ial statements have b¢en prepared in e0rdance with ihe provisions applicable to charitable companies subjeci to the small eompttnies regiine. The financial statements were Approved by th¢ Board of Tru%tees and authorised lor issue on l March 2025 and ¥%rre signed on its behalf'by.. S P Stratton - Trustee S, Chambers - Trnsi¢e Thc notes forn) part of these financial statements Page 14
Cyngor ar Bopeth Ceredigion Cilizens Advice Bureau Cash Flow Statement for the Year Ended 31 March 2024 31.3.24 31.3.23 Notes C*$h flows from operating activities Cash generated from operations (736) (251.208) Net cash used in operating activities {136) (251,208) Ci$b flows from investing activities Pur¢h&%e of fixed asset investments Sale of tangible fixed assets Sale of fixed asset investments Inlerest received (1,569) 42.414 1.569 3.827 (1224) 124 Net c&sh provided by/(LL8ed in) investing activities 46.241 (1,100) Change in cash And cash equivalents in the reporting period Casb and cAsh equivAlents at the beginning of th¢ reporting period 46.105 {252.308) 230,898 483,206 Cash and Cash equivalents at the end of the reporting period 277,003 230,898 The notes forni part of these financial statemeT]ts Page 15
Cyngor *r Bopeth C¢redigion Cilizens Advice Bureau otes to the Cash Flow Statement for the Yvar Ended 31 Mareh 2024 RECONCILIATION OF NET INCOMEI(EXPENDITURE) TO ]Y£T CASH FLOW FROM OPERATING ACTIVITIES 31.3.24 31.3.23 Iyet incomel(expeDditure) for the reporting period (as per the Statement of FinAneiAI Activities) Adjustments for: Depreciation charges {Gainylosses on tnve5tments Profjt on disposal of fixed assets Interest received Increase in debtors InCreasel(decre} in creditors 110,612 {93,407) 1,794 {1,569} (30,243) (3,827) (97.718) 20,815 7,710 2.448 (124) {84,591) (83,244) Net cash used in operations (1361 (251,208) ANALYSIS OF CASH AND CASH EQUIVALENTS 31.3.24 31.3.23 Notice deposits (less than 3 months) Overdrafts included in bank loans and overdrafts falling due within one year 369,316 {92,313) 332,232 (101,334) Totsl cash and cash equivalents 277.003 230,898 ANALYSIS OF CHANGES IN NET FUNDS At 1.4.23 Cash flow At 31.3.24 Net cash Cash at bank Bank overdrafts 332,232 (101,334) 37,084 9,021 369,316 (92.313) 230.898 46.105 277.003 Total 230,898 46,105 277,003 The notes forn] part of these financial slatements Page 16
Cyngor ar Bopeth Ceredigion Citizens Adviee Bureau Notes to the Financial Statements for the Year Ended 31 March 2024 ACCOUNTING POLICIES Basis of preparing the financial statements The finan¢ial statements of the charitable company, which is a public benefit entity under FRS 102, have been prepared in accordance with the Charities SORP (FRS 102) 'Ac¢ounting and ReportiTrg by Charilie5: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective l January 2019),. Financial Reporting Standard 102 'The Financial Reporting Standard applicable in the UK and Republic of Ireland, and the Companies A¢1 2006. The financial statements have been prepared under the historical cost convention, with the exception of investments which are included at market value, as modified by the. revaluation of certain assets. Income All income is Tecognised in the Statement of Financial Activities once the ¢harity has entitlement to the fiind5. it is probable ihat the income will be recelved and the amount can be measured reliably. Expenditure Ltabilities are recognised as expenditure as soon as there is a legal or ¢onstN¢tive obligation committing the charity to that expenditure, it is probable that a iransfer of CnOmiC benefits will be required in settlernent and the amount of the obligation can be measured reliably. Expenditu is accounted for on an accruals basis and has been classified under headings that aggregate all cost relaied to the category. Where costs cannot be directly attributed to particular headings they have been allocated to activities on a basis consistent with the use of resources. Tangible fixed asset5 Depreciation is provided at the followiTJg annual rates in order to write off each asset over ils eslimatrd usefjjl life. Freehold property Fixtures & equipment 2Q/o on cost 330/0 on cost and 250/0 on reducing balance Taxation The charity is exempt from corporation tax on its charitable activities. Fund 8ecounting Unrestricted fund5.can be used ID a¢¢ordance with the charltable objectives at the discretion of the trustees. Restricted fiinds can only be used for particular restricted purposes within the objects of the charity. Re5Èrictions arise when specified by the donor or when funds are raised for particular restricted purposes. Furth'er explanation of the nature and purpose of each fijnd is included in the notes to the financial statements. Hire purehase and leasing commitm¢nls Rentals paid under operating leases are charged to the Statement of Financial Activities on a straight line basis over the period of the lease. Page 17 ¢ontinued..
Cyngor ar Bopeth C¢redigion Citizens Advice Bureau Notes to ihe Financial St*t¢ments- continued for th¢ Year Ended 31 March 2024 DONATIONS AND LEGACIES 31.3.24 31.3.23 Donations Grants 1,444 6,000 5,011 11,694 16,705 Grants received, included in the above. are a5 follows: 31.3.24 31.3.23 Ceredigion County Council Pembrokeshire County Council Citizens Advice Various AbcrystWh Town Council Western Power Distribution Other grants 1.166 4,061 24.010 1,000 5,000 (17,543) 6,000 11,694 INVESTMENT INCOME 31.3.24 31.3.23 Bank interest receiv¢d 3.827 124 INCOME FROM CHARITABLE A1vITIEs 31.3.24 31.3.23 Activity Charitable activities Grants 687,648 463214 Grants received. included in the atx)ve. are as follows: 31.3.24 31.3.23 CeredigÉon County Council Grants Other Citizens Advice Energy Savings Trnst National Lottery Community Fund Pembrokeshire Citizen's Advice Bureau Aberystw)th Town Council Powys Citizen's Advice Bureau 151.806 266,406 198.965 120,262 257,814 83,925 1.213 37,501 5,000 ( 1.000) 5.784 23,186 CAVO 687,648 463,214 Page 18 continued.-
Cyngor ar Bopeth Ceredigion Citizens Advice Bureau Notes to the Fingneial Statements- continued forthe Year Ended 31 Mareh 2024 CHARITABLE AcfiviTIES COSTS Support costs (see note 6) Dire Costs Totals Charitable activities Support Costs Governance 354,401 354,401 255,563 10,428 255,563 10,428 354.401 265,991 620,392 SUPPORT COSTS Governance costs Management Totals Support Costs Governance 255.563 255,563 10.428 10,428 255,563 10,428 265,991 NET INCOMEI(EXPENDITURE) NET incom¢/ (expenditure) for the year 2024 2023 This is stated after charging: Depreciation ,794 7,710 A¢wuntan¢y services from the examiner Citizens Advice for 12 months of Financial Management Supp)rt 3,200 2,880 TRUSTEES, REMUNERATION ATr4D BENEFITS There were no trust¢es' remuneration or other benefits for the year ended 31 March 2024 nor for the year ended 31 March 2023. Trustees, ¢xpense5 There were no trustees, expenses paid for the year ended 31 March 2024 nor for the year ended 31 March 2023. STAFF COSTS 31.3.24 31.3.23 Wages and salaries 489,193 478.638 489,193 478,638 The average monthly number of employees during the year was as follows- 31.3.24 17 All Acttvities 16 No employees received emoluments in excess of £60,000. Page 19 continued...
Cyngor ar Bopeth Ceredigion Citizens Advice Bureau Notes to the FinaneiAI Statements- continued for the Year Ended 31 March 2024 io. COMPARA'fivES Tr'OR THE STATEMENT OF FINANCIAL ACTlVI'fiES Unrestricted funds Restrictcd fuTJds Total funds INCOME AND ENDOWMENTS FROM Donations and legacies 16,705 16,705 Charitable activities Charitable activities 463,214 463,214 Investment income Other income 124 686 124 686 Total 17,515 463,214 480,729 EXPENDITURE ON Chgritable activities Charitable activities Support Costs Governance 38.380 12.834 211 307.198 211.623 2,666 345,578 224,457 2,877 Total 51.425 521,487 572.912 Net gain(lOSses) on inve5tment5 {1.224) (1,224) NET INCOMEI(EXPENDITURE) Transfers between funds {35,134) 111,179) (58,273) 11,179 {93,407) Net movement in funds (46.313) (47,094) (93,407) RECONCILIATION OF PUNDS Total funds brought frirward 397,390 96,479 493.869 TOTAL FUNDS CARRIED FORWARD 351,077 49.385 400.462 Page 20 ntinued...
Cyngor ar Bopeth Ceredigion Citizen5 Advice Bureau Tr4otes to the Financial Statements- continued for the Vear Ended 31 March 2024 TANGIBLE FIXED ASSETS Freehold property Fixtures & equipment Totals COST At l April 2023 DispK)sals 89,707 160,418 (160.418) 250.125 (160.418) At 31 March 2024 89,707 89.707 DEPRLCIATION At l April 2023 Charge for year Eliminated on disposal 41,263 1.794 148.247 189.510 1.794 (148,247) (148.247) At 31 Mar¢h 2024 43,057 43,057 NET BOOK VALUE At 31 March 2024 46,650 46.650 At 31 March 2023 48,444 12,171 60,615 12. FIXED ASSET INVESTMENTS Listed investments MARKET VALUE At l April 2023 Revaluations 8,017 ,569 At 31 March 2024 9,586 NET BOOK VALUE At 31 March 2024 9.586 At 31 March 2023 8.017 There were no investment assets outside the UK. Cost or valuation at 31 March 2024 is represented by: Listed investment5 Valuation in 2024 9.586 Page21 continued...
Cyngor ar Bopeth Ceredigion Citizens Advice Bureg otos to the Financial Statements- Continued for the Year Ended 31 March 2024 13. DEBTORS: AMOUNTS FALLING DUE WITHIN ONE YEAR 31.3.24 31.3.23 Other debtors Prepayrnents 211,548 4,075 111.489 6,416 215.623 117,905 14. CREDITORS: AMOULYTS Tr ALLING DUE WITHIN ONE YEAR 31.3.24 31.3.23 Bank loans and overdrafts (see note 151 Trade creditors Other Creditors Accruals 92.313 22.158 12,430 3200 101.334 14,400 2,573 130,101 118,307 15. LOANS Amounts showing as bank loans and overdrafts represent a timing difference between when the restricted expenditure has been incurred and the receipt of the restricted funding in the Charity's bank account. This is not an actsjal bank loan or overdraft, merely a timing difference. Page 22 continued...
Cyngor gr Bopeth Ceredigion Citizens Advice Bureau Not to the Finaneial Statements - continued for the Year Ended 31 March 2024 16. MOVEMENT IN FUNDS Net movement in funds Transfrrs between funds At 31.3.24 At 1.4.23 Unrestrieted funds General fund Designated fund 284,577 66,500 24,205 (18,779) 290.003 66.500 351,077 24,205 (18,779) 356,503 Restricted funds Warn]er Homes Advicelink (SAF) Western Power Dist Cosy Ceredigion (ERS) Energy Savings Trust Vouchers Energy Action Plan WCVA-VSRF Mndance - Tackling Fued Poverty CC Energy Vouchers Community Cohesion Srnall Grants Scheme Citiz¢ns Advice - Cost of Living Grant Welsh Government Winter Capacity Citizens Advice- Basic Income Pilot Scheme Welsh Government - Access to Parthers Citizens Advice - Energy Caseworker Citizens Advice - Rural Families Ceredigion County Council - CIAN National tA)ttery - Yma Nawr Money and Pensions Service - Wellbeing 3.187 3,076 1.764 (1,192) (10.887) ,995 7,811 1,764 5,548 4,852 43,031 1,439 (8,095) 13fj43 4.852 15,903 1,439 27.128 (169) 169 2,998 2.998 1,166 15,000 1,166 (12.291) (i i) (2,709) 145 1,314 21,997 29,498 1,371 32,599 5,000 (145) (i) 1,313 21,997 29.498 1.371 32.599 5.000 49,385 86.407 18,779 154,571 TOTaL FUNDS 400.462 110,612 511,074 Page 23 continued...
Cyngor ar Bopeth Ceredigion Citizens Advice Bureau Not£8 lo the FinAncial Statements- eontinued for the Year Ended 31 March 2024 16. MOVEMENT IN FULYDS- eontinued Net movement in funds. included in the above are as follows: Incoming resources Resources expended Gains and losse5 Movement in funds Unrestricted Tunds General fund 41.787 {19.151) .569 24.205 Restricted funds Warmer Homes Advicelink {SAF) Cosy Ceredigion (ERS) Energy Action Plan Mix)ndance- Tackling Fued Poverty Citizens Advice - Cost of Living Grant Welsh Government W Inter Capacity Citizens Advice - Basic Income Pilot ScheTne Welsh Government - Access to Partners Citizcns Advice- Energy Caseworker Citizens Advice- Rural Families Ceredigion CouT]ty Council- CIAN National Ix)ttery - Yma Nawr Money and Pensions Service - Wellbeing 77,008 262,275 (78,200) (273,162) (8,095) {28,757) (41,648) (12.291) {io,I I i) {1,192) (10,887) {8.095} 27,128 (169) (12,291) 55,885 41,479 10.100 5.784 6,563 34,629 53,440 74.798 60.687 5,000 (5,639) {5.249) (12,632) {23.942) {73.427} (28.088) 145 1,314 21,997 29,498 1.371 32,599 5.000 687.648 (601.241) 86,407 TOTAL FUNDS 729,435 (620,392) 1,569 110,612 Page 24 continued...
Cyngor ar Bopeth Ceredigion CitizeDS Advice Bureau Notes to the Fin9nci41 Statements- continued for the Year Ended 31 March 2024 16. MOVEMENT IN FUNDS- con¢inu¢d Comparatives for movement in funds Net movement in funds Transftrs between fiEnds At 31.3.23 At 1.4.22 Unr&8tricted funds General fund Designated fund 247.-190 150.000 (35.134) 72.321 (83,500) 284.577 66.500 397.390 (35.134) (11.179) 351.077 Restrict¢d funds Wamer Homes Advicelink (SAF) Warnier Wales BEIS Remote Working Single Queue Uplift HMPT Phone & Chat BGET Innovalion Western Power Dist Wami Wales Cymru Cynes Cosy Ceredigion (ERS) Energy Savings Trust Vouchers CAVO- ICF BGET Innovaiion BG Energy Action Plan Help to claim WCVA-V8RF Moondance - Tackling Fued Poverty CC Energy Vouchers Western Power Energy Redress Community Cohesion Srnall Grants SGheme Citizens Advice - Cost of Living Grant 8.673 (5,486) (7,098) (7.412) (2.1451 (8,516) (8.516) {4,722) 3.187 3,076 10,174 7,412 2,145 8.516 8,516 4.722 1,764 67 8,908 6,319 .509 6.041 26.269 284 2,646 1,764 (67) 5,254 {14.162) (1,467) (1,509) (6,041) (10.366) {284) (1.207) 4,182 2,998 {2.688) 4,852 15,903 1,439 (4.182) 2,998 2.688 1,166 15.000 1.166 15,000 96,479 (58.273) 11.179 49.385 TOTAL FUNDS 493,869 (93,407) 400,462 Page 25 continued...
Cyngor ar Bopeth Ceredigion Citizens Advice Bureau Notes to the Financial Statements- continued for the Year Ended 31 Mareh 2024 16. MOVEMENT IN FUNDS- continued Comparative net movement in funds. included in the above are as follows: Incoming resources Resources expended Gains and losses Movement in funds Unrestricted funds General fund 17,515 (51,425) (1.224) {35,134) Restricted funds Wam)er Homes Advicelink (SAF) Wamier Wales BEIS Remote Working Single Queue Uplift HMPT Phone & Chat BGET Innovation Cosy Ceredigion (ERS) Energy Savings Trust Vouchers CAVO- ICF BGET Innovation BG Energy Action Plan Help to clatrn WCVA-VSRF Moondance - Tackling Fued Poverty CC Energy Vouchers Western Power Energy Redress Community Cohcsion Small Grdnts Scheme Citizens Advice - Cost of Living Grant 80.485 257,814 (85,971 } (264.912) (7.412) (2,145) (8,516) (8.516) (4,722) (45,775) (2,680} (1,509) (6,041 } {37,791) (284) (1,207} (37.3181 (4,000) (2,688) (5,486) (7.098) (7.412) (2,145) (8.516) (8,516) (4,722) (14.162) (1,467) (1,509) (6,041) (10,366). (284) (1,207) 4,182 2.998 (2.688) 31,613 1.213 27.425 41.500 6.998 1.166 15,000 1.166 15,000 463,214 (521.487) (58,273) TOTAL FUNDS 480.729 (572,912) (1.224) (93.407) Page 26 continued..
Cyngor ar Bopeth Ceredigion Citizens Advice Bureau Notes to the Financial Statements- continued for the Year Ended 31 March 2024 16. MOVEMENT IN FUNDS- eontinued A curreTJt year 12 months and Prior year 12 months combined position is as follows: Net movement in funds Tr4nsfers between funds At 31.3.24 Ai 1.4.22 Unrestrieted funds General nd Designatcd fund 247.390 150,000 (10,929) 53.542 (83,500) 290.003 66,500 397.390 (10,929) (29.958) 356.503 Restricted funds Wanner Homes Advicelink (SAF) Warnier Wales BEIS Remote Working Single Queue Uplift HMPT Phone & Chat BGET Innovation Western Power Dist Wam Wales Cymru Cynes Cosy Ceredigion {ERS) Energy Savings Trust Vouchers CAVO- ICF BGET Innovation BG Energy Action Plan Help to claim WCVA-VSRF Moondance - Tackling Fued Poverty CC Energy Vouchers Western Power Energy RedFess Communtty Cohesion Small Grants Scheme Citizens Advice - Cost of Living Grant Welsh Governmcnt Winter Capacity Citizens Advir¢- Basic InroTne Pilot Scheme Welsh Government - Access to Partners Citizens Advice - Energy Caseworker Citizens Advice- Rural Families C¢rcdigion County Council - CIAN National Lottery - Yma Nawr Money and Pensions Service - Wellbeing 8,673 (6.678) (17.985) (7,412) {2.145) (8.516) (8.516) (4,722) 1.995 17.985 7.412 2,145 8.516 8.516 4,722 .764 67 8,908 6,319 .509 6,041 26,269 284 2.646 1.764 (67) 18,897 (22,257) (1.467) (1,509) (6.041) 16,762 (284) (1,207) 4,013 2,998 (2.688) 5,548 4,852 43.031 1,439 (4,013} 2,998 2,688 1,166 2,709 (li) 1,166 (2,709) 145 1,314 21,997 29.498 1,371 32,599 5.000 (1451 1.313 21,997 29.498 1.371 32.599 5,000 96,479 28.134 29,958 154.571 TOTAL FUNDS 493.869 17,205 511.074 Page 27 continued..
Cyngor ar Bopeth Ceredigion Citizens Adviee Bureau Iyotes to the Finan¢ig1 Statements- continued ror the Year Ended 31 March 2024 16. MOVEMENT IN FUNDS- continued A current year 12 month5 and prior year 12 months combined net movement in funds, included in the above are as follows: Incoming resources Resources expended Gains and losses Movement in funds unrestried funds General fund 59.302 (70.576) 345 (10.929) Ro4tricted funds Warmer Homes Advicelink (SAF) Warnier Wales BEIS Remote Working Singl¢ Queue Uplift HMPT Phon¢ & Chat BGET Innovation Cosy Ceredigion (ERS) Energy Savings Trust Vouchers CAVO- ICF BGET Innovation BG Energy Action Plan Help to claim WCVA-VSRF Moondance - Tackling Fued Poverty CC F.nergy Vouchers Western Power Energy Redress Community Cohesion Small Grants Scheme Citizens Advtce - Cost of Living Grant Welsh Government Winter Capacity Citizens Advice - Basic Income Pilot Scheme Welsh Government- Access to Partners Citizens Advice- Energy Caseworker Citizens Advice- Rural Families Ceredigion County Council - CIAN National Lottery- Yma NawT Money and Pension5 Service - Wellbeing 157.493 520.089 (164.171) (538,074) (7.412) (2,145) (8.516) (8.516) (4,722) (53,870} (2,680) (1,509) (6,041) (66,548) (284) (1,207) (78,966) (4,000) (2.688) (6.678) (17.985) {7.412) {2,145) {8,516) {8,516) {4.722) (22,257) {1,467) {1,509) {6,041) 16,762 (284) (1,207) 4,013 2,998 (2.688) 31,613 ,213 83,310 82,979 6,998 1,166 15,000 10.100 1,166 2,709 (li) (12,291) (10,1 I i) 5,784 6.563 34.629 53,440 74.798 60.687 5.000 (5,639) (5,249) (12,632) (23.942) (73,427) (28,088) 145 1.314 21,997 29.498 ,371 32,599 5.000 1,150.862 (1,122,728) 28,134 TOTAL FUNDS ,210.164 (1,193.304} 345 17,205 Page 28 continued...
Cyngor ar Bopeth Ceredigion Citizens Advice Bureau Notes to the Financial Statements - continued for the Year Ended 31 March 2024 17. RELATED PARTY DISCLOSURES There were T]0 related party tran5a¢tions for the year eT]ded 31 March 2024. Page 29
Cyngor ar Bopeth Ceredigion Cttixens Advice Bureau Detailed StAtement of Financial Activities for the Year Ended 31 March 2024 31.3.24 31.3.23 INCOME AND ENDOWMETr4TS Donations and leg2eies . Donations Grants 1.444 6,000 5.011 11,694 7,444 16,705 Investment income Bank interest received 3,827 124 Charitable activities Grants 687,648 463,214 Other in¢ome Gain on sale of tangible fixed assets Miscellaneous 30,243 273 686 30,516 686 TotAI incoming resources 729.435 480,729 EXPEIYDITURE Charitable aetivities Direci Costs - Wages Other Direct Costs 324,863 29.538 331.221 14,357 354.401 345,578 Support costs Management Salaries Staff & volunteer costs OITi¢e costs Premises costs Other costs 164,330 8.532 65.074 17,174 453 147.417 5,412 63,512 6.410 1,703 255,563 224,454 Governanee eosts Governance costs 10,428 2,880 Tolal resources expended 620.392 572.912 Net income/(expenditure) before gains and losses 109,043 (92.183) Realised reeognised gain$ gnd losses Carried forward 98,615 (95,063) This page does not fonn part of the statutory financial statements Page 30
Cyngor ar Bopeth Ceredigion Citizens Advice Bureau Detailed Statement of Financial Activities for the Year Ended 31 March 2024 31.3.24 31.3.23 Realiscd recognised ggins and losses Brought forward Realised gainsl(losses) on fixed asset investments 98.615 1,569 (95,063) (1,224) Net Incoe/(eXpenditure) 110.612 (93,407) This page does not forni part of the statutory financial statements Page 31