REGISTERED COMPANY NUMBER: 03341148 (England and Wales)
REGISTERED CHARII'Y NUMBER: 1061839
Report of the Trustees and
Unaudited Financial Statements
for ihe Year Ended 31 March 2024
for
Cyngor ar Bopeth C¢redigion Citizens
Advice BureAu
Ashmole and Co.
Williamston House
7 Goat Street
Haverfordwe5t
Pembrokeshire
SA61 IPX

Cyngor ar Bopeth Ceredigion Citizens
Advie¢ Bureau
Contents ofthe Financial Stalements
for the Year Ended 31 March 2024
Page
Reference and Administrative Details
Report of the Trustee5
2 to 10
Independent Examiner's Report
Statement of FinanciY41 Activities
12
Balance Sheet
13 to 14
Cash Flow Statement
15
Note5 to the Cash Flow Statement
16
Notes to the Fingncial Ststements
17 to 29
Delailed Statement of FinxnciAI Activitie5
30 to 31

Cyngor ar Bope¢h Ceredigion Citizens
Advice Bureau
Reference and Administrgtive Details
for the Vegr Ended 31 March 2024
TRUSTEES
S Chambers
P Hinge (resigned 9.8.24}
D M James
C Davies
J Wallace (resigned 24.4.23)
S P Stratton
S Chadbourne (appointed 16.2.24) (resigned 24.4.24)
COMPANY SECRETARY
REGISTERED OFFICE
l Upper Ground Floor Creuddyn.
Pontfaen Road
Larnpeter
Ceredigion
SA48 7BN
REGISTERED COMPANY
NUMBER
03341148 (England and Wales)
REGISTERED CHARITY
NUMBER
1061839
INDEPENDENT EXAMINER
Ashmole and Co.
Williamston House
7 Goat Street
Haverfordwest
Pembrokeshire
SA61 IPX
BANKERS
The Co-OPeTative Bank
PO Box 250
Sk¢lm¢rsdale
WN8 6WT
Nationwide Building Society
Nationwide House
Pipers Way
Swindon
SN38 INW
Page I

Cyngor ar Bopeth Ceredigion Citizen5
Advice BUr￿U
Report of the Trustees
for the Year Ended 31 Mgrch 2024
The Trustees. who are also the Directors for the purpose of the Companies Act 2006, present iheir annual report wtth th¢
financial statements of the Charity for the year ended 31 st March 2024. The provisions of Accounting and Reporting by
Charities- Statement of Recommended Pra¢ti¢e (SORP) applicable to charities preparing their accounts in accordance
with the charities SORP (FRS 102) have been adopted in preparing the attached financial statements
OWECTIVES AND AcfiviTIES
Objeetiv¢s and gims
Public benefit & charitable objeets
The charity's objert5. as s¢t out in the objects contained in the Company's Memorandum of Association, are to promote
any charitable purpose for the benefit of the whole community of Wales ("the area of benefit") the public benefiL by the
advancement of education, the protection and preservation of health and th¢ relief of poverty, sickness and distress.
The charity's objects are defined as above. Our aim5 aTr focused on:
Providing the advice people need for the problems they face
Improving the policies and practices that affect people's lives
Our servi¢¢ provides free. independent, confidential and impartial advice to everyone on their rights and responsibilities.
We value diversity. promote equality and Challenge discrimination.
Though the area of beneflt refers to the whole community of Wales, the local otTice focuses its acttvities in Ceredigion.
North Pernbrokeshire and surrounding areas. It also Contributes to delivering national services where the beneficiaries
include people and communities in Ceredigion.
Ensuring our work delivers our aims
We review our objectives and activities each year as part of our Business Planning cycle. The annual review examines
achievements and outcomes, and identifies client pressures in ternis of demand and unmet need. We use our aims to
define the parameters of our development priorities.
Focus ofour work
Our main objectives for the year have been developing our Se￿iCe so that it increases the range of channels of advice to
better meet vulnerable client needs particularly in the context of the ongoing cost-of-living pTrssures.
Key activities have included:
Establishmenl of a new administrative office in Lampeter from which to belter support home-based staff
team and peripatetic service delivery across the county.
Continuing to deliver effective remote services - via phone, email. WhatsApp, Messenger and Text and
video.
Introducing new weekly drop-in sessions at community venues in Aberystwyth (St Pauls Methodist Centre),
Cardigan (Kinorffj St Mary's Old School Hall) and Lampeter (Emaus Church).
Continuing in-person appoAnth)ent sessions on a fortnightly andlor monthly basis in Borth Community
Centre, Camfan Cenlre Lampeter and Penparcau Hwb.
Launching our new 3 year Business Plan with its 4 stralegic priorities: Clients and Communities.
Collaboration and Campaigns: Culture, Values and Impacts. Systems, Processes and Plans.
Securing our Inveslors in Volunteers award.
Increasing our communications and relationship building work with local services. organisations and groups
throu￿Out the ¢ounty and border communities, strengthening our a¢¢essibility and our strategic position
amongst local service providers and the wider advice community.
Maintaining our specialist caseworker services in key areas of client demand- spe¢ifi¢ally, welfare beneftt
debt and energy.
Close working with our local Citizens Advice colleagues in the Mid and West Wales region and the wider
all-wales nettvork to ensure Ceredigion interests continue to be a part of developments to secure Welsh
Government's next itsration of the Single Advice Fund.
Page 2

Cyngor ar Bopeth Ceredigion Citizens
Advice Bureau
Report of the Trustees
for the Year Ended 31 March 2024
OWEcfivES AND ACTIVITIES
HOW OUR AcfiviTIES DELIVER PUBLIC BENEFIT
Our main activities and who we ty to help are described below. All our Charitsble activities focus on providing the
advice people need for the problems they fa¢¢ and are undertaken specifi￿llY to provide public benefit. The board of
trustees have had due regard to the Charity Commission guidan¢e on public benefit and have complied with the duty in
section 4 of the Charities Act 2011.
Page 3

Cyngor ar Bopeth C¢r¢diEion Citizens
Advice Bureau
Report of the Trustees
for the Year Ended 31 March 2024
ACHIEVEMENT AIYD PERFORMANCE
Advice and Infomlation Services
Th¢ main areas of charitsble activity are:
the provision of general advice and inforniation service5
the provision of speclalist advice and casework services in the debt and welfare benefits categories of social
welfare law
Throughout the year we have continued to offer Advice and Information in the following ways:
Providing generaltst advice with access to specialist advice and casework services by telephone. email and
other digital channels- through our local phone number, local email and local WhatsApp, Messenger and text
service. and via our participation in nalional services including AdviceLink Cymru. Claim Whats Yours and
national citi￿nS Advice 'work queue, arrangemenls
Delivering specialist casework services to clients with complex requirements in welfarc benefits
Maintaining in-person appointments at community venues run by partner organisations around the county for
those clients whose needs are such that phoneldigital advice is not appropriate
Providing appointments via phone and digitsl that enable clients io tackle complex issues and/or progress their
case with their adviser or ¢a5eworker- and. in line with the Client's needs. enabling 3-way Calls to facilitsts the
involvcment of a third party (like a support worker. carer or interpreter)
Enabling docurnent drops via screen ¢apture (in digital appoinlments), WhatsApp imag¢ capture, and our new
PO Box postal addres5.
Delivered appointments, advice and infonnation sessions from over 30 different venues across the Gounty
including in Schools, family inforniation centres and community shows.
Contribution of Volunteers and Paid Staff
The charity's success could not have been achieved without the hard work and dedication of volunteers and staff. The
trustee board and senior management team recognise the tremendous contribution made by the charity's volunteers in
advislng the public and administering the setvice.
Due to the changed service delivery model, brought in to safeguard the health of the publtc and the sthff and volunteer
teams. it has taken time lo build up the numbers of volunteers able to be supported to deliver advice from home, and
their contribution has made a huge difference to people in need of free and confidential advice, often at times of great
distress. We are particularly grateful to those volunteers who have stayed with us throughout the pandemic and who
ntinued to support our work remotely.
Throughout 2023124, the service employed 19 paid staff (16 FTES) and supported up to 12 volunteers over the year
(each contributing an average of 4 hours per week over an avernge of 45 weeks each).
Our volunteers have contributed 2.160 hours (2022123: 2,160 hours. 2021122: 1,774 hours). This may be expre￿ed as
an annualised valuc of £22248 (2022123- £22.248' 2020121: £18.275)- However, their value 15 inadequately expressed
in monelary tern]s. Volunteers bring many skills to the service. for example having life and work experience in many
varied areas and roles, and vcry often the experience gained as a volunteer helps individuals gain or rthrn to full
employmcnt.
Ceredigion Citizens Advice has reviewed our approach to attracting and keeping volunteers, and the policies that
underpin our suptK)rt. We secured our Investors in Volunteers accredilation which confirnis our commitment to continu
to invest An increasing and developing their contribution to our services, revising our approach to training, and enriching
our volunteering experience.
Who used and benefited from our serviees.
Page 4

Cyngor ar Bopeth Ceredigion Citizens
Advice Bureau
Report of the Trusttts
for the Ye8r Ended 31 Mareh 2024
During the rep)rting year 3,171 clients (2022123: 2,752 client. 2021122: 2.520) benefited from ihe services of Citizens
Advice Ceredigion generating 13,810 separate issues (2023124: 13,830. 2021122: 15,882). This year-on-year increase in
the number of clients reflects the growing need tor our seryices. The drop in ratio of issues per clients - from 6 to 4 per
client - rcflects the ¥rowing complexity of pcople's circumstances. Our holistic and generalist advice Tnodel continue5 to
ensure we can offtr both breadth and depth of advice - from wclfaTe benefits to housing lo debt to employment to
relationship to energy and many more.
There weTe a further 670 'quick issue, clients (2022123.. 896. 2021122: 460), who were provided with s¢lf_help
information, or signposted to other agencies for help.
Whilst we advise people on any is5u¢ that they may face. our most common enquiry areas year in. year out, is welfare
benefits (including tsx ¢redits and universal credit) which make up 37Q/o (2022123- 380/0 2021122: 440/9) of the issues we
have supported clients on. Personal Independence Payment remains, as it has in previous years. the top issue advised on
in benefits, followed by general eligibility enquiries, Employment and Support Allowance and Limited Capability for
Work.
In total the service negotiated on £176,923 worth of debt (2022123: £123,800: 2021122.. £382,064), rescheduling or
reducing the debts to make peoples, lives more sustainable. In¢luded In that figure is £152,717 of debts written off. This
increased figure, albeit still significantly less than during the Covid-19 pandemic. reflects new Govenllnent measures
thal a]low greater sUPPOrt for households under financial pressures and some restriclion5 on creditor powers to pursue
repayments.
The service generated a total of £1,865,029 (2022123: £1,28,434; 2021122: £1,184,877) in confirnied additional in¢ome
frir clients, primarily through our income maximisation advice.
Investment Activities
The bureau holds 561 ordinary 25p shares in GlaxoSmithKline and va]ued at £9,585 (2023: £8.017, 2022: £9.241) on a
fair value basis as at 3 1st March 2024.
Faetors Affecting the AchRevement of Objeclives
MaintaiDing sufficient funding to continue delivering the service remains a continual challenge. We are making sur¢ that
we invest in fundraising and conlinue to diversify our approach to ensure w¢ are delivering th¢ most Gost-effe¢tive
service we possibly can and making the rnost of opwrtunities available to us. This isn't about simply cutting ¢osts. It is
about delivering a service that genuinely meets client5, needs whilst operating as cost effectively as possible.
The complexity of the issues that clients are facing, and the additional challenges that clieT]ts are ¢xperiencin& places
additional demands on the service, The support nettvorks that were previously in place for people are changing and we
are asked to offer 5UPIK)rt that falls outside the remit of direct advice. Where people are vulnerable, it is essential that we
offer support in a person-centred way and whilst necessary. this can be resource intensive.
Page 5

Cyngor ar Bopeth Ceredigion Citizens
Advice Bureau
Report ofthe Trustees
for the Year Ended 31 Mareh 2024
FINANCIAL REVIEW
The availability of funding in the charity sector remains difficult due'to the time-limited and short-temi nature of funding
ycles. The charity is focused on providing added value to its funders from a base of sound financial management and
ensuring ihat our services remain relevant to the strategic objectives of stakeholders at lo¢a] and national level.
Finydncial Review
In the reporting period. the charity had a surplus of 110.612 (Deficit 2022123: (93.407), Surplus 2021122: £27,173} from
a total income of £729,435 {2022123 £480,729, 2021122: £641,398) and expenditure of £620,392 (2022123 £572,912,
2021122: £616,240) and an increase in share values of'£l.568.56 (Decrease 2022123. £1,224 , Increase 2021122:
.£2.015). At the year end the charity's total funds Stand a £511.074 (2022123 £400,462. 2021122= £493,869) of which
£356.503 (2022123: £351,077. 2021tt2- £397,390) is unffstricted and £154.571 (2022123". £49.385, 2021122: £96,479)
is restricted.
Reserves Policy
The Charity is required to ensure that free monies are available in each financial year to meet any reasonable foreseeable
contingency. The Trustee Board took all necessary reasonable steps to ensLEre that it would not be possible for the
¢essation of one or more ￿ndIng streams to present so serious a challenge to the future of the organisation that it could
not be rnanaged and Gontinue to provide a best value advice service wtthin the resources available.
In reviewing the potentia] costs that could arise should a significan¢ reduction in income be incurred the Trustees
detennined that 'free' reserves should be maintained equal to 6 months nornial operating expenditure which equates to
£308,683. The organisation's free reserves {General and trustee designated) nel of Fixed Assets amount to £300,367 as
at 31 st March 2024 (2022123: £282,445, 2021122: £329.065).
Principle Funding Sources
The total income for the year of £729.435 represents a net in¢￿a5¢ of £248,706 compared to 2022123 (£480,729).
Project specific funding was gratefully received from:
Welsh Gov¢rnrn¢nt via Citizens Advice's Advicelink projecl for debL benefits and other specialist advice and generalist
advice, including phone advice and Contributing to the national delivery of Welsh Govemment's designated income
maxtmisation telephone line, Claim What's Yours, and Basic Income PiloL
UK Government, Ceredigion County Council. Citizens Advice, energy industy funders including the Warni Homes
Fund and Energy Savings Trust's Energy Redress Scheme, the Nationa] Lottery Communities Fund. the Moondance
Foundation and Ceredigion Association of Voluntary Organisation5.
Pembrokeshire County Council and local and community councils for their support for our local, generalist advice
servic¢5
Funds in Deficit
No funds were in deficit at the balance sheet. Deficits on any restricted funds are met out of unrestricted reserves {see
note 16).
Investment Policy
As required in its Memorandum paragraph 4.17, in furtheran¢¢ of its objects, and for no other purposes. the Charity has
the power to invest any surplus monies not immediately required for its purposes in or upon such investments, securities
or property as may be thought fit, subjecl nevertheless to such conditions and such consents as may for the time being be
imposed or required by law.
Designated Funds
The designated funds represent monies set aside to meet potenti￿ fu￿re redundan¢y costs. In the opinion of the trustees,
given the current economic climate and difficulty raising funds. there continues to be significant risk of closure and loss
of funding.
Page 6

Cyngor ar Bopeth Ceredigion Citizens
Advice Bureau
Report of the Trustees
ror the Year Ended 31 March 2024
Going Concern
After making fijrther appropriate enquiries. the Trustees have a reasonable expectation that the company has adequate
resourtts to continue in operational existence for the foreseeable future. For this reason. they Continue to adopt the
going concern basis in preparing the financial statements.
FUTURE PLANS
The Board is committed to assuring the future of the organisation, mainlaining its Position as a key service in Ceredigion
and North Pembrokeshire, and strengthening its capacity and delivery model to ensure accessibility and availability to
everyone who needs advice.
We .undertook a fundamental review of our services and priorities. launching our new 3-year Busines5 Plan during the
year. That committed us to securing a wider source of fvnding lo open our doors to reach those mosl in need of our
services and develop closer working relationships w&lh other services who could help us do that. We secured new
funding from the National Lottery which has allowed us to open our doors to face-to-face drO￿1n clients in
Aberystwyth. Cardigan and Lampeter, and UK Shared Prosperity Funding which underpins our new organisational
engagement work, as well as Innovation Funding from Citizens Advice to target support on local rural families and
tackle child poverty. We continued to work closely with our neighbour Citizens Advice in Mid & West Wales, and the
wider Wales networL preparing for Welsh Government's recomtnissioning of the Single Advice Fund which we
anticipate in 2024.
We will continue to strengthen our operattng model. fornialistng our rernote working a￿angeMentS so that staff and
volunteers have the resources and support they need to deliver high quality services, and embedding new project
management procedures which will forni the Vil￿ delivery foundations to the diversified funding model that will secure
our financial future in the post-covid Gharitie5 world.
Above all, we will retatn our focus on our beneficiaries - extending our reach into communities across the area, building
and strengthening our relationships with partner organisations, making improvements driven by our quality assessrnent
and feedback processe5. and ensuring that Clients can not only reach us in the ways most suited to them but also get the
quality advice and inforniation they need to Iransform their circumstances.
STRucfuRE, GOVERIYANCE AND MANAGEMENT
Governing document
The Charity is Controlled by its governing document, a deed of trnst, and constitutes a limited company. limited by
guarantee, as defined by the Companies Act 2006. The Charity ¢omm¢nced operations in 1984. incorpordted in 1997.
and is governed by its Memorandum and Articles of Association.
The Charity is a member of Citizens Advice, the operdting nam¢ of the National Association of Citizens Advice
Bureaw which provides a framework for standards of advice and casewod( management as well as monitoring prog￿SS
against these standards. Operating policies are independently detemjined by the Board of Directors on an annual basis to
fulfil its charitable objects and comply with the national membership requirements.
Page 7

CyDgor ar Bopeth Ceredigion Citizens
Advice Bure*u
Report of the Trustees
forthe Year Ended 31 Mareh 2024
STRUCTURE, GOVERNANCE AND MANAGEMENT
Reeruitment and appointrnent of new trustees
The Charity is governed by a Board of Trustees. Trustees who have held office during the year are listed above. The
Articles of Association provide for a minimum of three and a maximum of fifteen trustees.
Trustees are elected to the Board for a three-year period and are appointed by a re501ution of ils members al an AGM.
Trustees retiring after a thTCC-year period of appoinlment may be re- clected and appointed by a resolution of the Board's
members at an AGM. The Board has powers to Co-opt member5 who shall retire at the following AGM and may offer
themselvcs for rL￿electIon. Co-opted trustees must not exceed one third of the total number of trustees.
Citizens Advice apEK)ints a reprcscntative who may attend the Board a5 a non-voting rnernber.
The Board is supported by two sub-committee5. covering Funding and Finance. and Resources and Policy respectively.
The trustees who have served during the year are listed above. None of the trustees has any beneficial interest in the
company. All of the trustees are members of the company and guarantee to contribute £1 in the event of a WiTtding up.
The organisation owns an olyice base in Cardigan but all staff have Worked remotely sin¢¢ March 2020. the start of the
Covid-19 pandemic public health restrictions. Th¢ Board commissioned a slru¢lural survey of the property in February
2022 to inforni a wider review of its future. In June 2022, in view of the significant changes to the organisation's servi¢e
delivery, operations and administrative needs, the Board agreed to market the property for sale and take steps to
optimise its value in line by seeking planning advice from the local authority.
Organisational structure
Ceredigion Citizens Advice is a member of Citizens Advice. th¢ operating name of the Natxonal Association of Citizens
AdviGe Bureaux, which provides a framework for standards of advice and casework management as well as mniloring
progress against these standards. Opernling policies are independently determined, and subject to annual review. by the
Board of Trustees in line with its charitable objects and national membership compliance.
The CEO has been appointed by the truste¢s to manage the day- to-day operations of the charity. She leads an
experienced team of paid staff and volunteers who are key to the service5 Otrered by the charity. Decisions are made by
the Trustee Board in line with the Business Development Plan which is reviewed annually.
Since September 2022. the CEO has worked with a s¢nior management team comprising the Operations Manager and 4
Supervisory stsff to co-ordinate delivery of ihe charity's services and day-to-day operalions. They also review project
delivery progress against funder requirements and Business Plan priorities, the Charity's financial position and any other
issues referred to them by the Trustee Board. Regular staff and volunteer meetings ensure communications across the
whole organi5ation. Board meeiing agendas and a contemporaneous note of the meeting are shared with the staff team on
MS Teams.
Induction and training of new trustees
New trustees are briefed on their legal obligations as specified in the Charity Commission guidance and in the
MemorandLml and Articles of Association. the committee and decision-making proccsses, the business plan and re¢cnt
financial perforniance of the charity. Trustees are required to undertake some m&ndatory training in line with the
organisation's quality assurance requirements. They are also encouraged to attend other external training events where
thes¢ will faciliiate the understanding of their role and to meet other Trustees.
Trustees maintain contact with stsff and volunteer5 via the CEO'S reports to the Board (and its Sub-Gmups) and inviting
presentations from staff to their m¢¢tings. Trustees work alongside paid staff and volunteers at the whole organisation
Business Planning Day which is held at the start of the financial year to review and progress aspects of the 3-yeaT
Business Plan.
There is an Annual Genernl Meeting, which involve5 the staff team. trustee ￿ard, members, and other stakeholders.
Page 8

Cyngor ar Bopeth Ceredigion Citizens
Advice Bureau
Report of th¢ Trustees
for the Year Ended 31 Mareh 2024
STRUCTURE. GOVERNANCE AND MANAGEMENT
Risk management
The trustees maintain a fr>rnial Risks Register and kwTr under review any changes in the major risks to which the
organisation is exposed, in particular those related to its services and finances. The Resources and Policy sub-group
oversees and amend5 the risk register. which is a standing item on its agenda. and receives regular risk-assessed updates
from the CEO. Trustees are satisfied that systems are in place to identify and mitigate those exposures to the major rlsks.
Key risks and Uncertydinties
, During the 2023124 financial year, the Orgdnisation was able to reverse many of the operational restrA¢tions in service
delivery that had been in place since the COVID pandemic restrictions. The latter had been identified as a high risk
factor to service delivery and reputation. New project funding was secured which enabled new ways of working
including a greater emphasis on community-base(L in-person delivery. The reducing availability of grdnt funding for
advice Se￿1¢¢5 and financial uncertainty across ihe charity sector as a whole remains a consider. The trustees are
mtndful of financial uncertainty remaining a risk factor for the Charity.
Finance - Insufficient income wilhin the year: securing funding has been a serious challenge to maintaining
our services for many years and remains so. Different funders have different payment processes and ternis.
Some pay in atrears and only after invoi¢ing' other funders retain a percentage of the grant until the project is
complete. This poses a particular challenge for the cashflow of the organisation which requires sufficient
income on a regular basis to meet the monthly salaries bill.
Finance - Insufficient income in the longer term . The charity has no 'core' income or project funding that
extends beyond 2 yeats. It is reliant on securing and delivering multiple overlapping, short-term projects lo
achieve its priority business objectives. These require an ongoing process of project innovation and fundraising
to sustain its future. As above. this is a Challenge for charities across Ceredigion specifically and the charity
sector as a whole.
Operations - failur¢ to deliver on funding commitments, KPIS aod projects . the organisation oversee5
multiple funded projects, Each has its own, unique ￿nder requirements and key perforniance indicators. These
may include any or all of service delivery activities, tlient numbers staff employment and/or volunteer
involvement etc. Managing and coordinating ihese multiple projects and funder requirements within a single
organisation is increasingly ¢omplex and vital to its sustainability.
Operations - eapAeity of staff and volunteers to deliver ￿rviCeS . paid staff and volunteers operate from
home, perforniing flexible roles to meet the requirements of multiple projects. The cost-of-living pressures on
local households and communities places pressures on our local services which require managing alongside our
commitment to delivering Wales-national services. These require a different approach to management and
supervision to maintair) motivation, engagement and produclivity, safeguard quality standards and manage
expectations. Motivated, productive staff and committed volunteers are ￿ndamental to delivering service
meetlng funder requirements and ensuring our quality assuranc¢ and reputational standards.
Trustees, plans and strategies for m*n*ging these risks.
Finanee - Insufficient income within the year . the Truslees have seen this risk in the context of the
longer-terni risk (below), The CEO'S quarterly reports to the Finance and Funding Sub-Group including
Management Accounts, detailing income and expenditure of every individual project. highlighting any
financial risks, and cashflow.
Finance- Insuffjeient ineome in the longer term . the Trustees have prioritised the need to diversify
the organisation's funding basis. The CEO provides a 3-year projection of the charity's finances to reflect
the overlapping projects and any recommissioning opportunities. FtEe fundraising consultancy was
secured, via Cilizens Advice, from Marsha Miles Consultsncy, to advise on the development of a new
fundraising strategy in line wtth the new Business Plan's commitment lo diversification.
Operations - failure to deliver on funding eommi¢m¢nts, KPIS and projects: The CEO report5 to ihe
Truste¢s on delivery across the Board and on any risks to successful delivery, changes in anticipated
income an(Uor capacity requirements, and funder relationships.
Page 9

Cyngor Ir Bopeth CeredRgion Citizens
Advice Bureau
Report of the Trnstees
for the Yegr Ended 31 March 2024
srRUCTURE, GOVERNANCE AND MANAGEMENT
Operations - CY4paeity of stgff and volunteers to deliver services: The organisation has committed to
retaining its volunteer team and has secured Investors in Volunteers accreditation. The Business Plan
commits to being a progresstve employer to ensure staff development and retention. That includes
measures to support lern]s and conditions, membership of the Living Wage Foundation and a pay award
in April 2023 that provided a higher percentage increase to staff on the lowest salaries. Staff training
needs are kept under ongoing review via line management and wider meeting discussions.
Approved by order of the board of iruslees onl March 2025 and 5igmed on its behalf by:
S P Stratton - Trustee
Page 10

Independenl Examiner's Report to the Trustees of
Cyngor ar Bopeth Ceredigiott Citizens
Advice Bureau
Independent ¢xamlner'$ report to the trnstees of Cyngor ar Bopeth Ceredigion Citizen5 Advice Bureau ('the
Company,)
I report to the charity trustees on my examinatioT] of the accounts of the Company for the year ended 31 March 2024.
Responsibilities and basis of report
As the charity's trustees of the Company (and also its directors for the purposes of company law) you are responsible for
the preparation of the accounts in accordance with the requirements of the Companies Act 2006 ('the 2006 Act,).
Having satisfied myself that the accounts of the Company are not required to be audited under Part 16 of the 2006 Act
and are eligible frjr independent examination, I report in respect of my examination of your charity's accounts as carried
out under Section 145 of the Charities Act 2011 (Ihe 2011 Act,). In canying out my examination I have followed the
Directions given by the Charity Commission under Section 145(5) (b) of the 201 l Act.
Independent examiner's statemenl
Since your charity's gross income exceeded £250.000 your examiner must be a member of a listed body. I can confirni
that l am qualified to undertake the examination becaus¢ l am a member of the Association of Chartered CertÉfied
Accountants, which is one of the listed bodies.
I have completed my examination. I confirni that no matters have come to my attention in conneclion with the
examination giving me cause to believe:
accounting records were not kept in respect of the Company as required by Section 386 of the 2006 ACL or
the accounts do not accord with those records" or
the accounts do not comply with the accounting requirements of Se¢tion 396 of the 2006 Act other than any
requirement that the accoun15 give a true and faÈr view which is not a matter congidered as part of an independenl
examination. or
the accounts have not been prepared in accordance with the methods and principles of the Statement of
Recommended Practice for accounting and reporting by charities (applicable to charitie5 preparing their accounts
in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102)).
I have no concerns and have come across no other matters in connection with the examination to which attention should
be drawn in thls report in order to enable a proper understanding of the accounts to be reached,
Mr D.M.T
uld B.A (Hon$), F.C.C.A
The Association of Chartered Certified Accountants
Ashrnole and Co.
Williamston House
7 Goat Strect
Haverfordwest
Pembrokeshire
SA61 IPX
Date:
Page 11

Cyngor ar Bopeth Ceredigion Citizens.
Advice Bureau
Statement of Financial Activities
for the Year Ended 31 March 2024
31.3.24
Total
funds
31.3.23
Total
funds
Unrestricted
funds
Restricted
funds
Notes
INCOME AND ENDOWMEIYTS FROM
Donations and legacies
7.444
7.444
16,705
Charitable actlVRties
Charitable activities
687,648
687.648
463,214
Investment income
Other Income
3.827
30,516
3.827
30.516
124
686
Total
41.787
687,648
729.435
480.729
EXPENDITURE ON
Charitable activities
Charitable activities
Support Costs
Governance
4,242
14,055
854
350,159
241.508
9,574
354,401
255,563
10,428
345,578
224,457
2,877
Total
19,151
601.241
620,392
572,912
Net gain￿{loSses} on investments
1,569
1.569
(1.224)
IYET INCOMEI{EXPEIYDITURE)
24,205
(18,779)
86,407
18,779
110.612
(93.407)
Transfers between funds
16
Net movement in funds
5,426
105.186
110.612
(93.407)
RECONCILIATION OF FUNDS
Total funds brought forward
351,077
49.385
400,462
493.869
TOTAL FUNDS CARRIED FORWARD
356,503
154,571
511.074
400,462
The notes form part of these financial statements
Page 12

C>'ngor xr Bopeth C.eredigion Citizens
Advice Bur¢au
LIAlance Sheet
311¥12rch 2024
31.3.24
31.3.23
Tothl
rund5
Unr¢stricl¢d
funds
Restricted
runds
lund5
Not¢s
FIXED ASSETS
Tangible assets
Investments
46,650
9,586
46,650
9,586
60,615
8.017
12
56.236
56,236
68.632
CIIRRENT ASSETS
Debtors
Cash at bank
45,229
290.008
170,394
79,308
215.623
369.316
.117.905
332.232
335,237
249.702
584.939
4?0,137
CREDITORS
Amounts f&lling due ￿1th1n one >ear
14
(34,970)
{95,131)
(130,101)
(118.307}
NET CIIRREfff ASSETS
300,267
154,571
454,838
331,8JO
TOTAL ASSETS LESS CURRENT
LIABILI"I'IES
J50.i03
154.i71
ill,074
400,462
NET ASSETS
j56,$03
154.571
511,074
400.462
FUNDS
Unrestricted funds
Restricted fui)ds
16
3)6.503
154,571
351.077
49,385
TOTAL FIINDS
511,074
400.462
The charitable coinpaiiy is entitled to exemption from audit under S¢ction 477 of ih¢ CO￿punIes Act 2006 flir the ye4r
¢nd¢d 31 March 2024.
The members have not required the company to obtain an audit of its financial stateinenls for lh¢ y¢ar ¢nded
31 March 2024 in accordai)ce with Section 476 of the Con)panies Act 2006.
The trustees aeknowledge rheir ￿s[m)nsIbl]ItieS for
(a)
cnsuring that the charitable coinpany keeps accounting records that ¢omply i ih S¢¢ttons J86 387 of th¢
Cornpanɢ5 Act 2006 and
'P￿paring financial statements NNhiLh giiJe a true fair view ol'the sÉate of a￿alr.4 of tlie charitable compan>. &$
at ihe end of eaLh finanLial year and of its surplus or deticiÉ for each financial year in aucordance with the
quir¢rn¢nt5 of kctions 394 and 395 and which oiherivise comply iwiih the r¢quirements of the Compllni¢s Act
2006 relating to financial statenients, so far as applicable to Il)e chaTltable collipanj..
(b)
l-he noteb forin part of these financial statements
Page 13
ntinued...

Cyngor ar Bopetb C.eredigion Citizens
Advice Bureau
Bxlsnee Shect - eontinued
31 March 2024
These finan¢ial statements have b¢en prepared in ￿e0rdance with ihe provisions applicable to charitable companies
subjeci to the small eompttnies regiine.
The financial statements were Approved by th¢ Board of Tru%tees and authorised lor issue on l March 2025 and ¥%rre
signed on its behalf'by..
S P Stratton - Trustee
S, Chambers - Trnsi¢e
Thc notes forn) part of these financial statements
Page 14

Cyngor ar Bopeth Ceredigion Cilizens
Advice Bureau
Cash Flow Statement
for the Year Ended 31 March 2024
31.3.24
31.3.23
Notes
C*$h flows from operating activities
Cash generated from operations
(736)
(251.208)
Net cash used in operating activities
{136)
(251,208)
Ci$b flows from investing activities
Pur¢h&%e of fixed asset investments
Sale of tangible fixed assets
Sale of fixed asset investments
Inlerest received
(1,569)
42.414
1.569
3.827
(1224)
124
Net c&sh provided by/(LL8ed in) investing activities
46.241
(1,100)
Change in cash And cash equivalents in
the reporting period
Casb and cAsh equivAlents at the
beginning of th¢ reporting period
46.105
{252.308)
230,898
483,206
Cash and Cash equivalents at the end of
the reporting period
277,003
230,898
The notes forni part of these financial statemeT]ts
Page 15

Cyngor *r Bopeth C¢redigion Cilizens
Advice Bureau
otes to the Cash Flow Statement
for the Yvar Ended 31 Mareh 2024
RECONCILIATION OF NET INCOMEI(EXPENDITURE) TO ]Y£T CASH FLOW FROM
OPERATING ACTIVITIES
31.3.24
31.3.23
Iyet incomel(expeDditure) for the reporting period (as per the
Statement of FinAneiAI Activities)
Adjustments for:
Depreciation charges
{Gainylosses on tnve5tments
Profjt on disposal of fixed assets
Interest received
Increase in debtors
InCreasel(decre￿} in creditors
110,612
{93,407)
1,794
{1,569}
(30,243)
(3,827)
(97.718)
20,815
7,710
2.448
(124)
{84,591)
(83,244)
Net cash used in operations
(1361
(251,208)
ANALYSIS OF CASH AND CASH EQUIVALENTS
31.3.24
31.3.23
Notice deposits (less than 3 months)
Overdrafts included in bank loans and overdrafts falling due within one year
369,316
{92,313)
332,232
(101,334)
Totsl cash and cash equivalents
277.003
230,898
ANALYSIS OF CHANGES IN NET FUNDS
At 1.4.23
Cash flow
At 31.3.24
Net cash
Cash at bank
Bank overdrafts
332,232
(101,334)
37,084
9,021
369,316
(92.313)
230.898
46.105
277.003
Total
230,898
46,105
277,003
The notes forn] part of these financial slatements
Page 16

Cyngor ar Bopeth Ceredigion Citizens
Adviee Bureau
Notes to the Financial Statements
for the Year Ended 31 March 2024
ACCOUNTING POLICIES
Basis of preparing the financial statements
The finan¢ial statements of the charitable company, which is a public benefit entity under FRS 102, have been
prepared in accordance with the Charities SORP (FRS 102) 'Ac¢ounting and ReportiTrg by Charilie5: Statement
of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial
Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective l January 2019),.
Financial Reporting Standard 102 'The Financial Reporting Standard applicable in the UK and Republic of
Ireland, and the Companies A¢1 2006. The financial statements have been prepared under the historical cost
convention, with the exception of investments which are included at market value, as modified by the. revaluation
of certain assets.
Income
All income is Tecognised in the Statement of Financial Activities once the ¢harity has entitlement to the fiind5. it
is probable ihat the income will be recelved and the amount can be measured reliably.
Expenditure
Ltabilities are recognised as expenditure as soon as there is a legal or ¢onstN¢tive obligation committing the
charity to that expenditure, it is probable that a iransfer of C￿nOmiC benefits will be required in settlernent and
the amount of the obligation can be measured reliably. Expenditu￿ is accounted for on an accruals basis and has
been classified under headings that aggregate all cost relaied to the category. Where costs cannot be directly
attributed to particular headings they have been allocated to activities on a basis consistent with the use of
resources.
Tangible fixed asset5
Depreciation is provided at the followiTJg annual rates in order to write off each asset over ils eslimatrd usefjjl
life.
Freehold property
Fixtures & equipment
2Q/o on cost
330/0 on cost and 250/0 on reducing balance
Taxation
The charity is exempt from corporation tax on its charitable activities.
Fund 8ecounting
Unrestricted fund5.can be used ID a¢¢ordance with the charltable objectives at the discretion of the trustees.
Restricted fiinds can only be used for particular restricted purposes within the objects of the charity. Re5Èrictions
arise when specified by the donor or when funds are raised for particular restricted purposes.
Furth'er explanation of the nature and purpose of each fijnd is included in the notes to the financial statements.
Hire purehase and leasing commitm¢nls
Rentals paid under operating leases are charged to the Statement of Financial Activities on a straight line basis
over the period of the lease.
Page 17
¢ontinued..

Cyngor ar Bopeth C¢redigion Citizens
Advice Bureau
Notes to ihe Financial St*t¢ments- continued
for th¢ Year Ended 31 March 2024
DONATIONS AND LEGACIES
31.3.24
31.3.23
Donations
Grants
1,444
6,000
5,011
11,694
16,705
Grants received, included in the above. are a5 follows:
31.3.24
31.3.23
Ceredigion County Council
Pembrokeshire County Council
Citizens Advice Various
AbcrystW￿h Town Council
Western Power Distribution
Other grants
1.166
4,061
24.010
1,000
5,000
(17,543)
6,000
11,694
INVESTMENT INCOME
31.3.24
31.3.23
Bank interest receiv¢d
3.827
124
INCOME FROM CHARITABLE A￿1vITIEs
31.3.24
31.3.23
Activity
Charitable activities
Grants
687,648
463214
Grants received. included in the atx)ve. are as follows:
31.3.24
31.3.23
CeredigÉon County Council
Grants Other
Citizens Advice
Energy Savings Trnst
National Lottery Community Fund
Pembrokeshire Citizen's Advice Bureau
Aberystw)th Town Council
Powys Citizen's Advice Bureau
151.806
266,406
198.965
120,262
257,814
83,925
1.213
37,501
5,000
( 1.000)
5.784
23,186
CAVO
687,648
463,214
Page 18
continued.-

Cyngor ar Bopeth Ceredigion Citizens
Advice Bureau
Notes to the Fingneial Statements- continued
forthe Year Ended 31 Mareh 2024
CHARITABLE AcfiviTIES COSTS
Support
costs (see
note 6)
Dire
Costs
Totals
Charitable activities
Support Costs
Governance
354,401
354,401
255,563
10,428
255,563
10,428
354.401
265,991
620,392
SUPPORT COSTS
Governance
costs
Management
Totals
Support Costs
Governance
255.563
255,563
10.428
10,428
255,563
10,428
265,991
NET INCOMEI(EXPENDITURE)
NET incom¢/ (expenditure) for the year
2024
2023
This is stated after charging:
Depreciation
,794
7,710
A¢wuntan¢y services from the examiner
Citizens Advice for 12 months of Financial Management Supp)rt
3,200
2,880
TRUSTEES, REMUNERATION ATr4D BENEFITS
There were no trust¢es' remuneration or other benefits for the year ended 31 March 2024 nor for the year ended
31 March 2023.
Trustees, ¢xpense5
There were no trustees, expenses paid for the year ended 31 March 2024 nor for the year ended 31 March 2023.
STAFF COSTS
31.3.24
31.3.23
Wages and salaries
489,193
478.638
489,193
478,638
The average monthly number of employees during the year was as follows-
31.3.24
17
All Acttvities
16
No employees received emoluments in excess of £60,000.
Page 19
continued...

Cyngor ar Bopeth Ceredigion Citizens
Advice Bureau
Notes to the FinaneiAI Statements- continued
for the Year Ended 31 March 2024
io.
COMPARA'fivES Tr'OR THE STATEMENT OF FINANCIAL ACTlVI'fiES
Unrestricted
funds
Restrictcd
fuTJds
Total
funds
INCOME AND ENDOWMENTS FROM
Donations and legacies
16,705
16,705
Charitable activities
Charitable activities
463,214
463,214
Investment income
Other income
124
686
124
686
Total
17,515
463,214
480,729
EXPENDITURE ON
Chgritable activities
Charitable activities
Support Costs
Governance
38.380
12.834
211
307.198
211.623
2,666
345,578
224,457
2,877
Total
51.425
521,487
572.912
Net gain￿(lOSses) on inve5tment5
{1.224)
(1,224)
NET INCOMEI(EXPENDITURE)
Transfers between funds
{35,134)
111,179)
(58,273)
11,179
{93,407)
Net movement in funds
(46.313)
(47,094)
(93,407)
RECONCILIATION OF PUNDS
Total funds brought frirward
397,390
96,479
493.869
TOTAL FUNDS CARRIED FORWARD
351,077
49.385
400.462
Page 20
ntinued...

Cyngor ar Bopeth Ceredigion Citizen5
Advice Bureau
Tr4otes to the Financial Statements- continued
for the Vear Ended 31 March 2024
TANGIBLE FIXED ASSETS
Freehold
property
Fixtures
& equipment
Totals
COST
At l April 2023
DispK)sals
89,707
160,418
(160.418)
250.125
(160.418)
At 31 March 2024
89,707
89.707
DEPRLCIATION
At l April 2023
Charge for year
Eliminated on disposal
41,263
1.794
148.247
189.510
1.794
(148,247)
(148.247)
At 31 Mar¢h 2024
43,057
43,057
NET BOOK VALUE
At 31 March 2024
46,650
46.650
At 31 March 2023
48,444
12,171
60,615
12.
FIXED ASSET INVESTMENTS
Listed
investments
MARKET VALUE
At l April 2023
Revaluations
8,017
,569
At 31 March 2024
9,586
NET BOOK VALUE
At 31 March 2024
9.586
At 31 March 2023
8.017
There were no investment assets outside the UK.
Cost or valuation at 31 March 2024 is represented by:
Listed
investment5
Valuation in 2024
9.586
Page21
continued...

Cyngor ar Bopeth Ceredigion Citizens
Advice Bureg
otos to the Financial Statements- Continued
for the Year Ended 31 March 2024
13.
DEBTORS: AMOUNTS FALLING DUE WITHIN ONE YEAR
31.3.24
31.3.23
Other debtors
Prepayrnents
211,548
4,075
111.489
6,416
215.623
117,905
14.
CREDITORS: AMOULYTS Tr ALLING DUE WITHIN ONE YEAR
31.3.24
31.3.23
Bank loans and overdrafts (see note 151
Trade creditors
Other Creditors
Accruals
92.313
22.158
12,430
3200
101.334
14,400
2,573
130,101
118,307
15.
LOANS
Amounts showing as bank loans and overdrafts represent a timing difference between when the restricted
expenditure has been incurred and the receipt of the restricted funding in the Charity's bank account. This is not
an actsjal bank loan or overdraft, merely a timing difference.
Page 22
continued...

Cyngor gr Bopeth Ceredigion Citizens
Advice Bureau
Not￿ to the Finaneial Statements - continued
for the Year Ended 31 March 2024
16.
MOVEMENT IN FUNDS
Net
movement
in funds
Transfrrs
between
funds
At
31.3.24
At 1.4.23
Unrestrieted funds
General fund
Designated fund
284,577
66,500
24,205
(18,779)
290.003
66.500
351,077
24,205
(18,779)
356,503
Restricted funds
Warn]er Homes
Advicelink (SAF)
Western Power Dist
Cosy Ceredigion (ERS)
Energy Savings Trust Vouchers
Energy Action Plan
WCVA-VSRF
M￿ndance - Tackling Fued Poverty
CC Energy Vouchers
Community Cohesion Srnall Grants
Scheme
Citiz¢ns Advice - Cost of Living Grant
Welsh Government Winter Capacity
Citizens Advice- Basic Income Pilot
Scheme
Welsh Government - Access to Parthers
Citizens Advice - Energy Caseworker
Citizens Advice - Rural Families
Ceredigion County Council - CIAN
National tA)ttery - Yma Nawr
Money and Pensions Service - Wellbeing
3.187
3,076
1.764
(1,192)
(10.887)
,995
7,811
1,764
5,548
4,852
43,031
1,439
(8,095)
13fj43
4.852
15,903
1,439
27.128
(169)
169
2,998
2.998
1,166
15,000
1,166
(12.291)
(i i)
(2,709)
145
1,314
21,997
29,498
1,371
32,599
5,000
(145)
(i)
1,313
21,997
29.498
1.371
32.599
5.000
49,385
86.407
18,779
154,571
TOTaL FUNDS
400.462
110,612
511,074
Page 23
continued...

Cyngor ar Bopeth Ceredigion Citizens
Advice Bureau
Not£8 lo the FinAncial Statements- eontinued
for the Year Ended 31 March 2024
16.
MOVEMENT IN FULYDS- eontinued
Net movement in funds. included in the above are as follows:
Incoming
resources
Resources
expended
Gains and
losse5
Movement
in funds
Unrestricted Tunds
General fund
41.787
{19.151)
.569
24.205
Restricted funds
Warmer Homes
Advicelink {SAF)
Cosy Ceredigion (ERS)
Energy Action Plan
Mix)ndance- Tackling Fued Poverty
Citizens Advice - Cost of Living Grant
Welsh Government W Inter Capacity
Citizens Advice - Basic Income Pilot
ScheTne
Welsh Government - Access to Partners
Citizcns Advice- Energy Caseworker
Citizens Advice- Rural Families
Ceredigion CouT]ty Council- CIAN
National Ix)ttery - Yma Nawr
Money and Pensions Service - Wellbeing
77,008
262,275
(78,200)
(273,162)
(8,095)
{28,757)
(41,648)
(12.291)
{io,I I i)
{1,192)
(10,887)
{8.095}
27,128
(169)
(12,291)
55,885
41,479
10.100
5.784
6,563
34,629
53,440
74.798
60.687
5,000
(5,639)
{5.249)
(12,632)
{23.942)
{73.427}
(28.088)
145
1,314
21,997
29,498
1.371
32,599
5.000
687.648
(601.241)
86,407
TOTAL FUNDS
729,435
(620,392)
1,569
110,612
Page 24
continued...

Cyngor ar Bopeth Ceredigion CitizeDS
Advice Bureau
Notes to the Fin9nci41 Statements- continued
for the Year Ended 31 March 2024
16.
MOVEMENT IN FUNDS- con¢inu¢d
Comparatives for movement in funds
Net
movement
in funds
Transftrs
between
fiEnds
At
31.3.23
At 1.4.22
Unr&8tricted funds
General fund
Designated fund
247.-190
150.000
(35.134)
72.321
(83,500)
284.577
66.500
397.390
(35.134)
(11.179)
351.077
Restrict¢d funds
Wamer Homes
Advicelink (SAF)
Warnier Wales
BEIS Remote Working
Single Queue Uplift
HMPT Phone & Chat
BGET Innovalion
Western Power Dist
Wami Wales Cymru Cynes
Cosy Ceredigion (ERS)
Energy Savings Trust Vouchers
CAVO- ICF
BGET Innovaiion BG
Energy Action Plan
Help to claim
WCVA-V8RF
Moondance - Tackling Fued Poverty
CC Energy Vouchers
Western Power Energy Redress
Community Cohesion Srnall Grants
SGheme
Citizens Advice - Cost of Living Grant
8.673
(5,486)
(7,098)
(7.412)
(2.1451
(8,516)
(8.516)
{4,722)
3.187
3,076
10,174
7,412
2,145
8.516
8,516
4.722
1,764
67
8,908
6,319
.509
6.041
26.269
284
2,646
1,764
(67)
5,254
{14.162)
(1,467)
(1,509)
(6,041)
(10.366)
{284)
(1.207)
4,182
2,998
{2.688)
4,852
15,903
1,439
(4.182)
2,998
2.688
1,166
15.000
1.166
15,000
96,479
(58.273)
11.179
49.385
TOTAL FUNDS
493,869
(93,407)
400,462
Page 25
continued...

Cyngor ar Bopeth Ceredigion Citizens
Advice Bureau
Notes to the Financial Statements- continued
for the Year Ended 31 Mareh 2024
16.
MOVEMENT IN FUNDS- continued
Comparative net movement in funds. included in the above are as follows:
Incoming
resources
Resources
expended
Gains and
losses
Movement
in funds
Unrestricted funds
General fund
17,515
(51,425)
(1.224)
{35,134)
Restricted funds
Wam)er Homes
Advicelink (SAF)
Wamier Wales
BEIS Remote Working
Single Queue Uplift
HMPT Phone & Chat
BGET Innovation
Cosy Ceredigion (ERS)
Energy Savings Trust Vouchers
CAVO- ICF
BGET Innovation BG
Energy Action Plan
Help to clatrn
WCVA-VSRF
Moondance - Tackling Fued Poverty
CC Energy Vouchers
Western Power Energy Redress
Community Cohcsion Small Grdnts
Scheme
Citizens Advice - Cost of Living Grant
80.485
257,814
(85,971 }
(264.912)
(7.412)
(2,145)
(8,516)
(8.516)
(4,722)
(45,775)
(2,680}
(1,509)
(6,041 }
{37,791)
(284)
(1,207}
(37.3181
(4,000)
(2,688)
(5,486)
(7.098)
(7.412)
(2,145)
(8.516)
(8,516)
(4,722)
(14.162)
(1,467)
(1,509)
(6,041)
(10,366).
(284)
(1,207)
4,182
2.998
(2.688)
31,613
1.213
27.425
41.500
6.998
1.166
15,000
1.166
15,000
463,214
(521.487)
(58,273)
TOTAL FUNDS
480.729
(572,912)
(1.224)
(93.407)
Page 26
continued..

Cyngor ar Bopeth Ceredigion Citizens
Advice Bureau
Notes to the Financial Statements- continued
for the Year Ended 31 March 2024
16.
MOVEMENT IN FUNDS- eontinued
A curreTJt year 12 months and Prior year 12 months combined position is as follows:
Net
movement
in funds
Tr4nsfers
between
funds
At
31.3.24
Ai 1.4.22
Unrestrieted funds
General ￿nd
Designatcd fund
247.390
150,000
(10,929)
53.542
(83,500)
290.003
66,500
397.390
(10,929)
(29.958)
356.503
Restricted funds
Wanner Homes
Advicelink (SAF)
Warnier Wales
BEIS Remote Working
Single Queue Uplift
HMPT Phone & Chat
BGET Innovation
Western Power Dist
Wam Wales Cymru Cynes
Cosy Ceredigion {ERS)
Energy Savings Trust Vouchers
CAVO- ICF
BGET Innovation BG
Energy Action Plan
Help to claim
WCVA-VSRF
Moondance - Tackling Fued Poverty
CC Energy Vouchers
Western Power Energy RedFess
Communtty Cohesion Small Grants
Scheme
Citizens Advice - Cost of Living Grant
Welsh Governmcnt Winter Capacity
Citizens Advir¢- Basic InroTne Pilot
Scheme
Welsh Government - Access to Partners
Citizens Advice - Energy Caseworker
Citizens Advice- Rural Families
C¢rcdigion County Council - CIAN
National Lottery - Yma Nawr
Money and Pensions Service - Wellbeing
8,673
(6.678)
(17.985)
(7,412)
{2.145)
(8.516)
(8.516)
(4,722)
1.995
17.985
7.412
2,145
8.516
8.516
4,722
.764
67
8,908
6,319
.509
6,041
26,269
284
2.646
1.764
(67)
18,897
(22,257)
(1.467)
(1,509)
(6.041)
16,762
(284)
(1,207)
4,013
2,998
(2.688)
5,548
4,852
43.031
1,439
(4,013}
2,998
2,688
1,166
2,709
(li)
1,166
(2,709)
145
1,314
21,997
29.498
1,371
32,599
5.000
(1451
1.313
21,997
29.498
1.371
32.599
5,000
96,479
28.134
29,958
154.571
TOTAL FUNDS
493.869
17,205
511.074
Page 27
continued..

Cyngor ar Bopeth Ceredigion Citizens
Adviee Bureau
Iyotes to the Finan¢ig1 Statements- continued
ror the Year Ended 31 March 2024
16.
MOVEMENT IN FUNDS- continued
A current year 12 month5 and prior year 12 months combined net movement in funds, included in the above are
as follows:
Incoming
resources
Resources
expended
Gains and
losses
Movement
in funds
unrestri￿ed funds
General fund
59.302
(70.576)
345
(10.929)
Ro4tricted funds
Warmer Homes
Advicelink (SAF)
Warnier Wales
BEIS Remote Working
Singl¢ Queue Uplift
HMPT Phon¢ & Chat
BGET Innovation
Cosy Ceredigion (ERS)
Energy Savings Trust Vouchers
CAVO- ICF
BGET Innovation BG
Energy Action Plan
Help to claim
WCVA-VSRF
Moondance - Tackling Fued Poverty
CC F.nergy Vouchers
Western Power Energy Redress
Community Cohesion Small Grants
Scheme
Citizens Advtce - Cost of Living Grant
Welsh Government Winter Capacity
Citizens Advice - Basic Income Pilot
Scheme
Welsh Government- Access to Partners
Citizens Advice- Energy Caseworker
Citizens Advice- Rural Families
Ceredigion County Council - CIAN
National Lottery- Yma NawT
Money and Pension5 Service - Wellbeing
157.493
520.089
(164.171)
(538,074)
(7.412)
(2,145)
(8.516)
(8.516)
(4,722)
(53,870}
(2,680)
(1,509)
(6,041)
(66,548)
(284)
(1,207)
(78,966)
(4,000)
(2.688)
(6.678)
(17.985)
{7.412)
{2,145)
{8,516)
{8,516)
{4.722)
(22,257)
{1,467)
{1,509)
{6,041)
16,762
(284)
(1,207)
4,013
2,998
(2.688)
31,613
,213
83,310
82,979
6,998
1,166
15,000
10.100
1,166
2,709
(li)
(12,291)
(10,1 I i)
5,784
6.563
34.629
53,440
74.798
60.687
5.000
(5,639)
(5,249)
(12,632)
(23.942)
(73,427)
(28,088)
145
1.314
21,997
29.498
,371
32,599
5.000
1,150.862
(1,122,728)
28,134
TOTAL FUNDS
,210.164
(1,193.304}
345
17,205
Page 28
continued...

Cyngor ar Bopeth Ceredigion Citizens
Advice Bureau
Notes to the Financial Statements - continued
for the Year Ended 31 March 2024
17.
RELATED PARTY DISCLOSURES
There were T]0 related party tran5a¢tions for the year eT]ded 31 March 2024.
Page 29

Cyngor ar Bopeth Ceredigion Cttixens
Advice Bureau
Detailed StAtement of Financial Activities
for the Year Ended 31 March 2024
31.3.24
31.3.23
INCOME AND ENDOWMETr4TS
Donations and leg2eies
. Donations
Grants
1.444
6,000
5.011
11,694
7,444
16,705
Investment income
Bank interest received
3,827
124
Charitable activities
Grants
687,648
463,214
Other in¢ome
Gain on sale of tangible fixed assets
Miscellaneous
30,243
273
686
30,516
686
TotAI incoming resources
729.435
480,729
EXPEIYDITURE
Charitable aetivities
Direci Costs - Wages
Other Direct Costs
324,863
29.538
331.221
14,357
354.401
345,578
Support costs
Management
Salaries
Staff & volunteer costs
OITi¢e costs
Premises costs
Other costs
164,330
8.532
65.074
17,174
453
147.417
5,412
63,512
6.410
1,703
255,563
224,454
Governanee eosts
Governance costs
10,428
2,880
Tolal resources expended
620.392
572.912
Net income/(expenditure) before gains and
losses
109,043
(92.183)
Realised reeognised gain$ gnd losses
Carried forward
98,615
(95,063)
This page does not fonn part of the statutory financial statements
Page 30

Cyngor ar Bopeth Ceredigion Citizens
Advice Bureau
Detailed Statement of Financial Activities
for the Year Ended 31 March 2024
31.3.24
31.3.23
Realiscd recognised ggins and losses
Brought forward
Realised gainsl(losses) on fixed asset investments
98.615
1,569
(95,063)
(1,224)
Net Inco￿e/(eXpenditure)
110.612
(93,407)
This page does not forni part of the statutory financial statements
Page 31