2022-03-31-accounts

Improving later life

………………...……...……..... 2021-22 Annual Review

Welcome to Age UK Solihull’s

Annual Review 2021-22

Our vision is of a world where older people flourish, and our mission is to help improve the lives of all older people in the borough of Solihull. Together with our trustees, staff, volunteers, partners and supporters we help make later life better for thousands of older people in Solihull.

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Directors and Trustees

D C Mattocks (Chairman)

J Baynton (resigned 24 November 2021)

L E Bourne

P Chauhan

P J Oakley

R M Paulin (appointed 25 May 2022)

N C Robinson

A J Rolf (appointed 27 July 2022)

S R Tomlinson

SMBC Rep

Cllr Andrew Burrow

Company Secretary

A F Hastings

ce Registered Off

The Core, Central Library Building, Homer Road, Solihull, B91 3RG

Registered Charity Number

1055887

Senior Statutory Auditor

Mr J Seagrave FCCA

Statutory Auditors

Seagrave French LLP

SFHQ, 1 Poplars Court, Lenton Lane, Nottingham, NG7 2RR

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President’s Message

Having been involved with social care for most of my years as a councillor, I recognise the great work that Age UK Solihull does to champion and support older people.

The need for help, advice and support has never been greater than in today’s challenging economic climate so the services provided by Age UK Solihull make a real difference to the lives of those who face the

challenges of managing on limited incomes, are worried about the cost of heating, living with disability, are housebound and with limited mobility - or just needing someone to talk to.

Thanks to all the trained Advisers and other volunteers who give so much of themselves to make life better for our older citizens through a range of practical services. The work of Age UK Solihull is highly respected by the community and very much valued by the people you serve.

Councillor Ken Meeson Mayor of Solihull 2021-22

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Chairman’s Statement

For the second year running, Age UK Solihull have risen to the challenges posed by the COVID-19 pandemic and its devastating effects on our older and vulnerable client group. We know that the pandemic isn’t over but we are heartened that the vaccination programme has seemingly managed to break the connection between infection and death rates, which is extremely welcome.

Demand for our services have soared, particularly those which help people to cope with the isolation caused by the pandemic – such as our telephone befriending service. The reopening of our clubs in September 2021 was greeted with much joy as people tentatively tried to get back to some kind of normal.

The need to be digitally connected has never been greater and we are pleased to have been able to work with Public Heath to successfully pilot the Digital Champions Project, with trained volunteers dedicated to helping older people to become confident in their use of digital tablets and smartphones and helping them to stay connected with friends and family during these distressing times.

This review contains many inspiring reports of our work and how we make a difference to the lives of so many older and vulnerable people in Solihull, whether it’s through our very busy Community Advice Hubs, our specialist Information and Advice Service, Postural Stability classes, Home Support Service and more.

None of our work would be possible without the amazing input of so many volunteers. During the last year we have had 353 active volunteers - a ratio of 6 volunteers for every member of staff, a truly great example of active community involvement.

I am immensely heartened by the tremendous commitment shown to this charity by my fellow Trustees, and the staff and volunteers of Age UK Solihull, who do so much to help and support older people in Solihull. May I offer my personal thanks to the senior staff team, who have the concerns of older people at the forefront of everything they do.

D C Mattocks

Chairman - Age UK Solihull

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Chief Executive Offcer’s Message

Well, we thought that 2020-21 had been a year like no other but sadly the COVID-19 pandemic has continued to disrupt what we used to call ‘normal life’ for the second year running. Age UK Solihull are profoundly proud of the dedication and willingness, to say nothing of the unending energy and enthusiasm, shown by our staff and volunteers in supporting our older and vulnerable residents and communities through the best and worst of times. Add to that the unexpected need to support the refugee exodus from Afghanistan, a huge number of whom came through Birmingham airport which is in the Solihull Metropolitan Borough and on our doorstep. This was followed it felt like not much later by a similar influx of bewildered and traumatised people fleeing the war in Ukraine. Such a troubled two-year period will not be easy to forget and there are many whose lives have been lost or changed forever that we will want to remember.

The last year has seen us learning to live with COVID-19 and to address its continuing impacts. For a while it was all a bit ‘stop/start’ in terms of what we could do and when we could do it, in trying to safely bring our services back to being open and face-to-face for our clients. In particular there has been the need for our staff to constantly test for COVID-19 infection themselves to help keep our more vulnerable clients as safe as we possibly could, while continuing with our vital work. The COVID-19 pandemic was a frightening time for many of our clients and their confidence to get out and about again has taken a severe knock.

Throughout another year of significant challenge and change, our team of staff and volunteers continue to work to not only maintain our own service delivery but to also play a role in the strong inter-agency partnerships in Solihull to support those in need.

Despite all this, we continue to face the future with enthusiasm, believing that we have a staff and volunteer taskforce and a loyal supporter base that will allow us to maintain a steady, reliable and supportive presence in the Borough of Solihull for older and vulnerable people.

Anne F Hastings Chief Executive Offcer

Employees as at 31st March 2022

Management

Charity Shops and eBay

Community Advice Hub - Social Prescribers/ including Benefits and Debt Community Advice Hub

Linking Veterans Together/ Community Advice Hub

Older Peoples I&A/ Community Advice Hub

Winter Warmth

Direct Payments

Home Support Service & Home From Hospital Service

Postural Stability Instruction and Linking People Together

Finance Admin

Fundraising

Volunteering

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Enabling People

to get involved in shaping their world so that it better meets their needs

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Highlights

The number of clients accessing the Community Advice Hubs during 2021-22 were approximately 70% of the levels of prepandemic levels (2019-20), but the number of contacts those accessing generated at around 90% of pre-pandemic levels, indicating more work is being done per client. 392 people accessed the Age UK Solihull Enquiries Line , which generated 1,860 contacts.

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The South Solihull Community Advice Hub dealt with 3,185 people and generated 15,691 contacts. The North Solihull Community Advice Hub supported 1,575 people and generated 7,064 contacts - 57% higher than last year, indicating the more complex nature of the help needed in the second year of the pandemic.

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Our All-Age Benefts Services (a partnership of Age UK Solihull and Solihull Mind) successfully claimed £2,568,000 , only slightly below last year’s figure of £2,601,000 . Our success rate in supporting people to claim the benefits to which they are entitled remains consistently high, bringing our total benefits and grants success for 2021-22 to £2,827,000 , an increase on last year’s total of

£2,670,000 .

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The Direct Payments Information and Advice Service was accessed by 55 new clients and helped 277 people to manage their personal care budgets and find the right kind of support to meet their care needs.

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Our sub-contract with the Disability Resource Centre (DRC) to provide Disability Casework resulted in 424 clients being supported (141 in 2020-21), resulting in 1,910 contacts being generated (202021 was 964). Our Outreach services (Age UK Solihull and Solihull Mind) helped 540 people and generated 3,127 (2,738 in 2020-21).

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The Solihull Winter Warmth Campaign has been delivered by Age UK Solihull on behalf of Solihull Council since 2008. This year the project recorded 912 clients (2020-21 was 418) and 3,428 contacts. Solihull Home Energy Awareness Project funded by Energy Redress is also part of the Winter Warmth Campaign and has exceeded its target of 500 ; the actual number of homes being helped reached 784 .

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Promoting

Positive Attitudes to Ageing

by recognising the valuable contribution that older people make to society

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Highlights

Safeguarding Adults

At Age UK Solihull, we take very seriously the need to work in a way that prevents harm and protects those we support.

Safeguarding adults means for us, protecting a person’s right to live in safety, free from abuse and neglect.

As well as ensuring that all relevant staff and volunteers understand their responsibility, we also ensure that they have relevant training and DBS checks in place.

We sit on the Solihull Adult Safeguarding Board and chair the Engagement and Prevention Sub Committee and ensure that the Voluntary and Community Sector in Solihull are well represented as key players in the prevention of abuse of older and vulnerable people in the Borough.

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Partnership Working

Age UK Solihull continues to work in partnership with statutory and voluntary sector colleagues in Solihull to achieve the very best outcomes for our client group.

This has never been more evident than in the last two years when amazing things were achieved by people pulling together to support those in need.

We also work closely with our colleagues at Age UK and the Age England Association on our common aims for older people and are active members of the Age UK West Midlands Regional Board and Networks.

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Supporting Older People

through a wide range of services delivered in the way that older people want

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Highlights

Our Older People’s Information and Advice Service has seen a doubling of the number of older people accessing the service, up from 774 in 202021 to 1,641 in 2021-22. This is a specialist service which requires staff to have a high level of knowledge and experience in a wide range of areas including housing, care and independent living and a whole host of other issues which impact on the lives of older people in Solihull every day.

…………………………………………………………………………………………………………………….. The Linking People Together Service has had an extremely busy year as during the second year of the pandemic, it was again at the forefront of ensuring that old people received welfare contacts to ease the worry and loneliness of lockdowns. Referral numbers doubled during 2020-21 at 424 but have remained high in 2021-22 at 307 . At the end of March 2022, there were 612 older people in the service (Befriending and Clubs) and a waiting list of 159 people. Volunteer numbers have dropped since the height of the pandemic when many people who were furloughed or otherwise not as busy as they would have been in a normal year returned to work and other activities; nevertheless volunteer numbers have remained good at around 200 for this popular service.

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Linking Veterans Together is funded by the Armed Forces Covenant Trust Fund and to date has reached 318 older veterans against a target of 350 by the end of the project in March 2023, so it is well on track to meet the target. The service has delivered digital skills classes and has organised 3 events for veterans. Current work includes working with Veterans on a Memory Book which will include stories, photos and poems.

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Later Life Goals supports older people with life-changing issues such as bereavement, life changing illness or loss of mobility, financial hardship and many other needs. It is funded by the Masonic Charitable Foundation via Age UK, and has also led to a practical and supportive relationship being forged in Solihull between Age UK Solihull and Knowle Masonic Centre (KMC) who were also very generous to older people during the pandemic.

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Veterans in Solihull Not Forgotten was a new project funded by the

Armed Forces Covenant Fund Trust, ensuring veterans had the help and support they needed in the height of the pandemic. It had a target of 200 veterans to be identified and offered direct support, and despite the limitations presented by the pandemic, was able to support 272 veterans in the borough.

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Working With and For Older People

in very practical ways to promote their health, wellbeing and independence

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Highlights

Age UK Solihull’s only chargeable service, the Home Support Service was hit very hard by the pandemic as clients feared the transmission of COVID-19 into their homes. In 2021-22 we continued to be affected by very high level of COVID and other non-COVID related staff illness. We also sadly saw a significant loss of clients due to death or a move into residential care as the effects of the pandemic took its toll on this vulnerable client group. 8,899 paid hours of support were provided to clients but this is around 65% of pre-pandemic levels. We remain optimistic and positive about the service and will hope to overcome …………………………………………………………………………………………………………………….. the difficulties in recruiting locally to this vital service in the coming year. The Home from Hospital Service is funded by Adult Social Care and enables timely discharges from hospital together with post-discharge support. It works closely with the Hospital Social Work Teams and provides a range of practical help and support to help a person settle back into home following a stay in hospital and the often unexpected disruption that can cause to an individual, particularly those who do not have family or friends nearby.

…………………………………………………………………………………………………………………….. Social Prescribing funded by South Central Solihull PCN (4 GP practices) has consistently achieved higher-than-target outcomes with 164 referrals supported in the last year against a target of 96 for the period. The relationship with the PCN has also led to a second year of being able to support the Richmond Road practice with its well-organised vaccination roll-out by ensuring that the most vulnerable older people were able to get to the venue and safely access their vaccination when they were there.

…………………………………………………………………………………………………………………….. Our Postural Stability Instruction classes funded by BSol CCG are the only evidence-based strength and balance exercise for those suffering frequent falls. The service has always exceeded its target numbers ( 180 against a target of 136) and the outcomes for those using the service are outstanding, with 89% of those successfully completing the programme not having had another fall in the postprogramme monitoring period and 97% continuing to undertake exercise following their completion of the course.

…………………………………………………………………………………………………………………….. We are pleased to be working with the Public Health team to continue to successfully pilot the Digital Champions Project which was launched during the very difficult period of the pandemic lockdowns, which placed all sorts of barriers in the way of making the pilot a success, but we managed it! Over the period of the pilot, 21 clients were supported by 14 trained volunteers, who were carefully matched with clients based on location, interest, client needs and volunteer experience. Thanks to the success of the pilot, we are pleased to have been able to successfully bid for funding from Age UK to continue this vital project.

…………………………………………………………………………………………………………………….. Volunteers have been at the beating heart of our work with older people this last year, supporting our clients through the worst fears and anxieties about the COVID-19 pandemic. We are proud to note that with 353 active volunteers - a ratio of 6 volunteers for every staff member - we are truly an excellent example of care, compassion and community activity.

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How we raise

our funds

Age UK Solihull’s unrestricted income in 2021-22 was £353,840 which was derived from donations and grants , our charity shops and our social enterprise , allowing us to deliver on our core objectives of improving later life.

Highlights

Our charity shops were open again from April 2021 but traded for fewer days overall due to illness and staff shortages.

Sales and grant support at our shops at

• Hobs Moat Road, Solihull

• Hurst Lane North, Castle Bromwich

totalled £64,929

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Income and grant support from our Home Support Services amounted to

£191,592

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Our Fundraising Team raised £140,386 , of which was unrestricted. £78,741

There was limited in-person fundraising again this year, so our focus shifted from our Covid Response Appeal to more general online fundraising and grant applications, particularly for unrestricted grants. We are grateful for the support we received from local organisations and businesses, including Countrywide Properties, National Grid and Knowle and Dorridge Rotary.

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Financial Review

In 2021-22 our total incoming resources were £1,751,000 and our total expenditure was . £1,712,000 92p in every £1 was spent on our charitable activities.

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Income by source

Voluntary income £110,000

Retail £65,000

Charged for services £194,000 Income from charitable activities £1,370,000 Fundraising activities £9,000 Other £3,000

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Charitable Expenditure - total £1,582,000

Enabling older people £858,000 (54%) Supporting older people £360,000 (23%) Working with and for older people £364,000 (23%)

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Other Expenditure

Cost of generating funds £130,000

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Age UK Solihull, started life as Age Concern Metropolitan Borough of Solihull in March 1983 in response to considerable research and strong evidence of the need for an organisation to provide services and to work in partnership with the local authority for the beneft of older people.

registration number 1055887. It is a company by limited guarantee - the company number is 3180062. The registered offce is The Core, Central Library Building, Homer Road, Solihull, B91 3RG.

Age UK Solihull is a member of the Age England Association (which replaced the Age Concern Federation following the merger of Age Concern England and Help the Aged in April 2009). In September 2010, Age UK Solihull became a brand partner of the new national charity Age UK, with a shared commitment to working with older people, shared values and aims. In 2016 we agreed a new Brand Partnership for 5 years to 2021. This is now due to be renewed in 2024.

Today, Age UK Solihull is a medium sized organisation, employing 57 staff (full and part time) and has one of the largest volunteer help-forces (350+) in the borough.

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I Solihull ageuK Charity Number.. 1055887

REGisfERED NUMBER.. OY180062 (England and Wales) REPORT OF THE DIREcfoRS AND TRUSTEES AND CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2022 FOR AGE CONCERN SOLIHULL trading as AGE UK SOLIHULL {LIMITED BY GUARANTEE)

AGE CONCERN SOLIHULLtradlfig as AGE UKSOLIHULL (Company number: 031800621 Contents of the Fln3ncial Statements forthe Year Ended 31 March 2022 Page Company Information Report of the Directors and Trustees Report of the Audltors io Statement of Financial Activities- Charity and Consolidated 13 Balance Sheet- Charity 17 Balance Sheet- Consolidated 18 Statement of Cash Flows- Charitv 19 Statement of Cash Flows- Consolidated 20 Notes to the Consolidated Financial Statements 21

AGE coNceRN SOLIHULLtradlng as AGE UK SOLIHULL (company number.. 031800621 Company Informatlon lor tht Year Ended 31 Mawch 2022 DIRECTORS AND TRUSTEES: D C Mattocks (Chairman) J Baynton (resigned 24 November 20211 L E Bourne P Chauhan P J Oakley R M Paulin (appointed 25 May 20221 N C Robinson A J Rolf (appointed 27 July 20221 S R Tomlinson SECRETARY., A F Hastings CHIEF EXECUTIVE OFFICER: A F Hastings REGISTERED AND PRINCIPAL OFFICE: The Core Central Library Bulldlng Homer Road Solihull West Midlands B913RG REGISTERED NUMBER: 03180062 (England and Wales) REGISTERED CHARITY NUMBER: 1055887 SENIOR STATUTORY AUDITOR: Mr J Seagrave FCCA AIJDITORS: Seagrave French LLP Statutory Auditors I Poplars Court Lenton Lane Nottingham NG7 2RR Page I

AGE CONCERN SOLIHULLtr4dlw as AGE UK SOLIHULL (Cornpany nt4mber: 031800621 Report of the Dlrectors and Tfustees for the Year Ended 31 March 2022 The Dlrectors and frustees present thelr report and consolldatÉd flnanclal statemEnts forthe year ended 31 Mzrch 2022. OBJECTIVES The Charit¢s objects are to promote the followin8 purposes lor the bÈneflt of the publlc and/or older people In and around the Metropolltgn Borough of Sollhull: preventSng or rellevlng the poverty of older people advancing education preventSng or rellevlng slckness, dlsease or sufferSng In older people (whether emotional. rnentsl or physicall promoting equallty diversity as51Stlngolder people in need by reason of111-health. dlsabllity, flThanc131 hardshlps. soc131 extluslon orother dlsadvantage and such other charitable purposes lor the benefit of older people as the Trustees rnay from tlme to tlme declde, REVIEW OF CHARIYABLE ACTIVIYIES AND ACHIEVEMtNrs In ￿aS￿rIng Dur work on bÈhalf of old@r peDplÈ In Sollhull, we knok at the success of e4ch Se￿iCe we provide and the beneflts they have brought to the people we are set up to help. We lve referred to the 8uldance contained In the Charlty Commlsslon's guld8n¢e on public benefit when revlewlng our3ctivities and In planningfuture actlvltles. We group our achlevements Into four areas of actlon, all ol which we may use to addres5 any particular issue.. E[￿bEing older people to get involved in shaping thelr worSd so th3t It better meets ihelr needs Promotlng posltlvÈ attitudes to agelng by recognlslng thÈ valuable contribution that older people make to our soclety Supportine oldÈr people through a wldÈ rangÈ of servltes, dellvered in ways that older people want Working with and for older people by involving older people In all that we do In very practlcal ways which promotes thelr health, well-belng 3nd Independence A period of contlnuln8 ¢hallen8e and change Well, we thought that 2020-21 had bÈÈn a year Ilko no othÈr butsadlythe COVIO-19 pandemi¢ has contlnued to disrupt what we used to ¢all'normal life. forthe second year runnlng. Age VK Sollhull are profoundly proud of the dedicatlon and wllllngness, to say nuthlng of the unendlng energy 3nd enthUS￿s￿, shown by our stsll and volunteers in supporting our older amd vulnerable resldents and communities through the best and wor5toltlmes. Add to that the unexpected need to supportthe refugee exodus from Afghanistan, a hu8e nurnber of whom carne through 8lrmingham airport whlch Is In the Sollhull Metrtspolltan Borough ¥rd on our doorstep. This s followed It Fek like not much later by a slm11ar Influx Df bewllderpd trHurnat15ed people fleeln6 the war In Ukralne. Such a troubled two-year period wlll not be easy to forget and there are many whose lives have been lost or changed forever that we wlll want to remember. The lastyeèr h3s seen us learning to live with COVIO-19 and to address its contlnuing Impacts. For a while it was all a bit'stoplstarv In terrns ol what we could do and when we could do It, In tiylng to sèle5y brlng our setvlces b6¢k ro belng open and face-to-lace lor our clients. In partlcular there has been the need for our st8ff to COnst2nt￿ test for COVID-19 Infectlon thpm5efve5 to help keep our nh)re vulnerable cllents as safe as we posslbly ¢ould. whlle ¢ontlnuine wlth ourvital work. The COVID-19 pandemic wès a frlghtenlng tlme for many of our ¢llents and the wnfldenie to get out and a￿ut 3galn h35 taken a severe kTrDCk. Throughout another year of si8nlficant challenge and £I￿nge, our team of staff and volunteers contlnue to work ro not only malntalfi our own servlce dellwery but to also play a role In the strong Inter-agency partnershlps In Sollhull to support those In need. Page 2

AGE CONCERN 50LIHULL tradlng as AGE UK SOLIHULL (Company wmber.. 0318￿62) Report of the Dlrectors and Trustees Icontlnuedl forthe Year Ended 31 March 2022 REVIEW OF CHARITABLE AcfNITIES AND ACHIEVEMENTS Irontlnuedl Enablln8 People 2021-22 was the thlrd ye4r of our contract to p¥ovide Communlty Advlce Hubs In Solihull in partnershlp with Solihull MSnd and they continue to be an Integral partof Sollhull Councll's CommunltyWellbein8 SeTvice offerto all adults In SO1￿h￿l1, meetlng the tkverall alm of transformlng the b￿ough'S prevenrlon and early Interventlon servltes, responding to local and natlonal prlorltSes. ThÉ numberof cl1ent5accessl￿Sthe CommunltyAdvice Hubs during 2021-22 wasapproxlmately70%olthe level we saw pre-pandemlc 12019-201, but the number ol contscts generated was at around 90% of pre-p3ndemlc leve15, ind¢cating the more complex nature ol the help needed the second year of the pandemlc. The South Sollhull Comnwfilty Advlce PEub dealt wlth 3,185 people and generèted 15,691 cont8Cts. The North 5ollhull Communlty Advice Huh supported 1,575 people and generated 7,064 contacts. In additlon, 392 people accÉssÈd the Age UK Sollhull Enqulrles Llne, which generzted 1060 contacts. Together. these flgures Indlcate that we were belng contacted by 100 Solihull Te51dents every week. Our All-AEe 8enefits Servlce51è partnershlp of UK Sollhull and Sollhull Mlndl successfully clalfflpd É2,568,000 for Sollhull re51dents. only slightly below last yeaf s figure of £2,601,000. Our success rate in supporting people to claim the benefits to whlth they are entitled rematns conslstently hl8h, brlnglng our total beneflts and grants su£ce5s for 2021-22 to £2A27.000, an Increase on 18St yearfs total of £2,670,000. The DlrEct PaymEnts Inforrnatlan and Advlre ServSce was accessed by 5512021.. 981 new cllents and helped 27712021.. 3471 people to manage thelr personal care budeets and flnd the right kind of support to rneet thelr care needs. Our sub-contract wlth the Di5ablllty Resource Centre IDRCI to provlde Dlsablllly Casework resulted In 424 cllents being supported 12021.. 1411. resulting in 1,910 contacts belng genÈrated12021'. 9641. Our Outrea¢h sekvl¢es (Age UK Sollhull and Solihull Mind) helped 540 people and generated 3,127 contacts12021: 2.7381, The Sollhull Wlnter Warmth Carnpal¥n ha5 been dellvered by Age UK Sollhull on behalf of Sollhull Coun¢ll ssThce 2008. Thls year the project recorded 912 clients12021.. 4181 and 3N2812021= 2.4271 contacts. Sollhull Home Energy Awaone5s Project funded by Energv Redress is also of the Wlnter Warmth CampalKn and ha5 excEeded it5 target of 500, with the actual numberol households beln8 helped re8chlng 784. In addltlon, we were asked b¥ Solihull Councll to ass15t in dlstrlbuting the Covld Local Grant kheme and the first tr8Dche of the Household SL*pport Fund. Together these totalled £214,773 of flnanclal support to households vulnerable to the effects of the pandemlc wlth food, ener8y bills and household essentials. Promotlng Posltlwe Attrtudes lo ABelng Salesuèrdlng Adults At Age UK Sollhull, we take veryseriously the need to work In 2 way that prevents harm 4nd protects those we support. Saleguardln8 adults means foru5J protectlng a person'5 rlght to Ilve In safety, free from abuse and neglect. As well as ens￿ringthat8ll relevaTht stsff and volunteers understsnd thelr responsibilttyi we a150 ensure th3tthey have relevant training and DBS checks In place. We $5ton the Solihull Adult Safeguarding tioard and chair the Enga8ement and Prevention Sub-commlttee and ensure that thp Voluntary and Communlty Sector In Solihull are well represented as key p13yers In the preventlon of abusÈ of older and vulnerable people In the Borough. Partnershlp woiklng Age UK Solihull contlnues to work in partnership with statutory and voluntary sector colleagues In Sollhull to achleve the very best outcome5 for our ¢lEnt group. This has never been more evldent than In the last two years when arDazlng thlngs were achieved bv people pullingtogether tosupport those in need. We also workclosely wlth our colleagues atAge UK and the Age England Assoclatlon on Dur cornmoTr aims for older people and are actlve members of the Age UK West Mldland5 Regional Board and Networks. Page 3

AGE CONCERN SOLIHULL Iradlng as AGE UK SOLIHULL Icompany number: 031800621 Repwt of the Dlre£tors and Trustees IcDlltlnuedl forthe Year Ended 31 Marth 2022 REVIEW OF CHARITABLE ACTIVITIES AND ACHIEVEMENTS1¢ontlnuedl Supportlll2 Older People Our Older People's Inlolmatlon and Advlce Servlce has seen a doubllnE of the numberofolder people accessing the servKe, upfrom 774 in 2020-21 to 1,641 In 2021-22 lapproxlmately 30 per weekl. Thls Is a speciallst SeN1￿ whlch requlres staff to have a hlgh level of knowledge and experlence In a wlde range of areas Includlne housln& care and Independent livi#8 dnd a whole host of other Issues whlch Impact on the I￿e& of older peoplÈ in Sollhull ÈvÈry dav. The Linklng People Together servKe has had an extremely busy year. A second year of the COVID-19 pandemSc meaning It ¥vas agaln at theforeliontof ensurlngthattslder people ￿(efved wellhre conts£tstoe3se the worry8nd lonellnessof lockdowns, 8nd Trew wave5 of Infections. Referral number5 doubled during 2020-21 at 424 but have remalned hlgh In 2021-22 at 307. We were delighted to finally be zble to reopen our club5 In September 2021. At the end ol March 2022, there were 612 older people the servlce IBefrlending and Clubs) and 8 waitlng list of 159 people. Volunteer numbÈrs have dropped since the height of the pandemic Iwhen many people who were fUrbUgh￿ or otherwise not as busy as they would have been in a normal year, retumed to work ènd other artlvitlesl, neveitheless volunteer numbers have rernained good at around 20D fo¥ thi5 popular Service. Llnklng Veteran$ T¢gether Is funded by the Armed Forces Covenant Trust Fund and to date has rea£hed 318 older veterans agalnst 8 tsrget of 350 bythe end of the prolert in March 2023, $0 it is well on tiack to meetthe target. The servlte has dellvered Digltal Sk1115 classe5 and has organised 3 events for veterans. Current work Includes working wlth veterans on a Memory BDok whlch will include storles. photos, poems etc. Later Lifè Goals supports older people with IlfÈ changlng issuÈs suth as bereavement, life changing illnes5 or loss of n)ohlllty, flnanclal hardshlp and many other needs. 11 Is fvnded by the tvlasonic Ch3Tltable Foundatlon via Age UK and has also led to a practical 2nd supportkve relatlD#shlp belng forged In Sollhull he￿È￿n Age UK Sollhull and Knowle Masonlc Centre IKMCI who were also very generou5 to older people durlng the pandemic. We were hearing that some clients contlnue to be le3rlul ol uslng t8xls or publlc transport because of COVID-19 $0 when further pandemlc-related funding became avallable, we wero fortunate to secure a grant to enable usto purchase aft ele¢tric'peOp￿-YlK1ve vehlcle to transporl cllents to our activltles. Thls vehlcle has been named Cynthla In honour of one ol ourfoundln6trustees, Cynth Leonard. Workin% Wlth and For Older People Age UK Solihull's only Chargeable 5ervke. the Home Support Ser¥lce was hlt very hard by the pandemk a5 cllents feared the transmisslon of COVID-19 into thelr homes. In 2021-22 we contlnued to be alletted by the very hlgh levels of COVID-Ig in the communlty and other 5tsff Illness. We also sadly saw a signlflcant loss of cllents due to depth or a move into residential care as the effect5 of the pandemlc took Its toll on th[5 vulnerable cllent group. 8,899 p3id hours of support were provlded tu clients, but thls Is around 65% of pre-pandemlc levels. Our Home Support worker5 remalned on partlal furlough untll the grant scheme ended In September 2021, We remaln optlmi5tlc and PDsltive abaut the servl£e and we hope to overcome the difficultie5 In recrultlng local to thls vital sÈrvlco In t￿ comlnE year, ThÈ Horne from Hu5pltal Serv1￿ Is funded byk)Ilhull CouDcll'sAdult Soclal Care and enables tlmely d15chargesfrom h05pltal together wlth rM)St-dlscharge support, It works closely wlth the Hosplt81 Social WtsrkTe¥ms and prowides a range of pr3Ctlcal help and support to help a per50n settle back Into home IDIIDwln8 a stay In hospltal and the often unexpected dIsr￿ptIOn that£an causeto an Indlvidual, partkularly those who do noi have famlly or Iriefids nearby. Soclal PrexFlblnB funded by south Central Sollhull PCN14 GP practkesl has conslstently a¢hleved hlgher than target outcomes wlth 164 referrals sUPPOrted in the last year agalnst 3 target 0196 lor the perlod. The relatlonshlp with the PCN ha5 a15a led to a second year of belng able to support the Rlchmond Road prattice wlth Its well DrÈanised vaccinatlon roll-out by ensuring that the most vulnerable older people We￿ able to get to the venve and safely access thelr vaccinatK)n when they were there, Our Postural Stablllty Instrn4Ctlon classes funded by Bsol CCG are the only evldeTrce-based strength and balance exÈrclsÈ for those suflerln8 frequent falls. The servlce has always exceeded Its target numbers1180 agalnsi a target of 1361 and the outcome5 forthose uslng the service are outstandlng. 89% of those successfully completlnE thp prograrnme do not have another fall in the PDSt progF3mme monltorlne perlod of slx months and 97% continue to undertake exercise followlng their completion ol the course. Page 4

AGE CONCERN SOIIHULL tradlng a5 AGE UK SOLIHULL (Company number: 031800621 Report of the Dlrector5 and Trustees IcontlTruedl for the Year Ended 31 March 2022 REVIEW OF CHARITABLE ACTIVITIES AND ACHIEVEMENTS l¢ontinuedl Wolklng Wlth and For Older Peoplt Icontlnuedl We 3re pleased to be worklng wlth the Public Health team to contlnye to sucTrsslully pllot the Dlgltal Champlons Project. Thls was unthed durlng the very dlfflcult pÉrlod of the pandemlc IDtkdtrwns whlch placpd all sorts of barrlers In the way ol maklng the pllot a success, but we managed Itl Over the perlod of the piloi 21 cllents were supported by 14 1131ned volunteers, who were carefully mztched wlth cllents based on locatlon, Interest, cllent needs and volunteer experience. Thanks to the success of the pllot, we are pleased to have been zble to successfully bld for funding from Age UK to contlnue thls vltal project. VOLUNTEERS Volunteers have been atthe beatlng heartof our work with older kEople thls last year, 51JPPOftlng ourclients through the worst fears and an¥Eties about the COVID-19 pandernic. We are prou(f to note that wlth 353 active volunteers, a ratlo 015 volunteers for everv 5t3ff member, we are truly an excellent ex8mple of care, compasslon and COMMU￿ltY activlty. REVIEW OF FUNDRAfSING ACTIVITIES Our maln fundralslnE activltles contlftue to be our ietall shops and the varlous activitles of our Fundr3ising tezm- 8rgnt appllcatk)ns. encouraging everlls by and donations from local buslnesses, schools and organisations, and ger¥erating publlc donations. Our Home Support Servlce Is èlso prlced to make a small contyibutlon under normal operatlng condltlons. The year under revlew was a dlfftcult year foreach of thèse 8CtivltlÈs due to the ongolng Imp8Cts of COVID-19 affectÈng the CDnfidence of people to return to'fiormal lile,. The two years of the pandemic has Elven us tlme to conslder other potentlally fundraisinE Optlons but, other than shiftSng to onllne where posslble and rnost Ilkely Suc￿$$ful, we belleve that our current a£tlvitles are sound and It is reasonable to expect them to retLtrrn to generatlngfunds for Lf5 Ill the near future. Ourshops in Hobs Moat and Castle Bromwlch reopened on 12Aprll 2021 znd traded throughoutthe year. Howeverdue to sraff Illness B*d shortages, for several mDnth5 during thÈ year under rÈvlew, both shops had to either Elose for ? period ar were open for fewer days per week. Sales from our charlty shops totalled £58,335 this year, not enough to make a surplus for the yezr. Taking the two years of the pandemlctogether12020-21 and 2021-221, with the support of the furlough scheme and other grants, our shops rnade a small1055 of £6,OOOoverall. Looking3head, we are pleased to seethatslnceAprll 2022 our shopszre belng well Supported and takings have increased slgnlflcantly. Our FundralslngTeam ralsed a total of £140,38612021.. £197.1561 from donatltsns, legacles, grantappllcatlons and general fundralslng. I'here was limlted In-person lundraislng agaln dur4ng the yÈar under review. Of the total ralsed, £78,74112021', £180,556) was UN￿StrICted income. The locus shlfted fiom our Covld Response Appe31 to more general onllne lundra151ng and 8¥ant appllcatlon5, particukily lor unr25trlcted grants. Age UX Sollhull dld not use professlonal lundizlsers 01 Commefcial partlclpators In the year ended 31 March 2022. We are reglstered wlth the Fundralslng Regu13tor 3nd adhere to the Code ol Fundralslng Practlce. We also have a Fundraising Pollcy In place. whlch In¢ludes our approach to prorÈctingvulnerable people when fundralslne. We have not recelved any ¢omplalnts aboL¢t our lundralsing activitles the year under review. For online don3tlon5 the Fundralsing Team uses and eficourages its 5UPPOrters to use recognlsed fundraising platforms (such as JustGivingl which have robust reportingand monitoringsystem5. It uses Charity Logas its supporter database and reco¥ds Inform3tlon on donors, thelr support, Glft Ald status ond m3rketlng preferences In Ilne wlth GDPR regulatlons. Vulnerable people be flagged as such on thÈ systÈm and our fundraIs￿￿£ approach Is tallored actordingly. Supporters are glven the opilon to opt In or opt out of marketlnB It any tlme and perm155i0n to use their phoio8r4ph is documented. The safety of the public, our supporters, and our volunteers and staff at our fundralsing events is alway5 considered carefully. A Rlsk Assessrnent is undertakefi a￿d we ensure 5uffiElent 5tsff and volunteers are present b35ed on the number of attendees and type of event. staff 8nd volunteers are brleled on thelr roles and responslbllitles on an event by event basls. Page 5

AGE CONCERN SOLIHULLtradlng as AGE UK SOIIHULL IComp3ny number.. 0318lJ)621 Re￿rt of the Dlre¢tors and Trustees Icontlnuedl foT the Year Ended 31 March 2022 REVIEW OF INVESYMENT ACTIVIYIES Interest rates fell signlflcantly durlng 2020-21 and remained low durlng the year under revlew. We continue to feel tlkt a risk-aver5e investment approach and malntaining a hlgh level c>f Ilquldlty Is approprlate whllst the Beneral econornic outlook remalns uncertain. Our Interest earnlngs for the ye2r were £2,66512021'. £2.7901, repre5entinE a return ol approximately 0.5% pa. In Ilne with ovr Investment pollcy, we aSm to ensure that all depos￿$ afe cOVe￿d by the Financlal Seryice5 Compensatk)n Scheme. FINANCIAL REVIEW AND RESEXVES As we expected the Covld pandemlc continued to negètlvely 3ffect our shops and fundralslng In the year under review and we had budgeted for deficits. In the event, taken together, these activltiÈs dld better than budgÈtÈd. Our Home Support SeTvlce lour only charged for charltable actlvltyl mntlnued to be slgnlfScantl¥ dlsrupted by the Covid pandemic, with both loslng cllents and staff shortages. We had hoped to SÈÈ It start to mtsvetOWafd5 a more 'normal' kvel ol activity throughout the year but thls was notto be. Some Covld Response 8Ctlv¢ties such as shopplnE for clients conttnued but on a much smaller scale than In the prÈvlous yeHr. Our princlpal fundlng so￿rceS Colltinue to be contTacts wlth our local authorlty and CCG. These were not affected by the Covid pandemlc and enabled Ltr5 to contlnue to dellver our free èt polnt of servlce charttable activities. still by phonÈ or online rather than face to face. We were also funded by our local authorlty to dlstrlbute the Covld Local fjrant Scheme IAug/Sept 20211 and the Hovsehold Support Fund Iwlnter 20211221 whlch created slgnlflcantextra work for us. Ourtotal Income Inthe year under revlewwas £1,750,753cotnpared to £1,898.853theyear before. Thlsdecrease of£148,100 refletts the fall-off1Tr 3ddStional funding rÈlatlng to the Covld pandemic (donations and government and grant support) whSch we received in the previou5 year. At 31 March 2022 the Charlty had re5trlcted reserves 01 £263,38312021., £205,￿)5). Ne3rfy all of our rpstiicted servlce Ilnes have Increased reserves thi5 year, though not as slgnlflcantly as In 2020-21. Thls stands us In good stÈad lor thÈ ¢omlnE years as we need to add to our staff In some servlces and to weèthey the cost of Ilvlng Increases. Unrestrlcted reseNes Ibelore Penslon Reserve) ended the year at £384,29912021.. £425,753). ￿ we expected the Increase In unregtrlcted reseNes that occurred In 2020-21 was ternporary on the bèck of the additional fundlng for Covld we ￿￿￿*￿, which we have contlnuÈd to expend Sn thÈ year under review. We have revlewed ourfree re5erve5 policy and currently ￿lCUlate that. based on our current act￿ltIeS and princlpal rI5ks, we require mlnlmuffl free reserves of between £280,000 and £300,000. We believe thls would prov4de u5 Wlth adequate liquidity and the resource5 to manage i slgnlftcant change to 0￿r actlvltles skK)uld that happen in the future. We expected our free reseNes to f811 In the yeèr to 31 Marth 2022 as we tontlnued to adversely iTnpar.ted bythe c.ovld situation. And they did-at 31 March 2022 our free reserves were E200,71912021'. E289,41318fter maklne allowance for the carrylng amount of fixed assets and deslgnètlons. We contSnue to deslgnate £60,000 to meet our short term deflned beneflt pensioTh scheme obligatlons. We also deslgnate £46,9L7 as 8 fund for Investment In new income-genefltlng ide45 and it has been agreed that approxlm8tely £17,(K>O wlll be used In 2022-23 to boost our lundra15ine resources. Consequently 8t 31 March 2022 our free reserves are less than our target range by E80,000 to EIOO,000. We 3re ronlident th4t our unrestricted sources of Income will show an improvement In the comlnE years whlch will boost ourfree reseNes positlon. PLANS FOR FUTURE PERIODS COVID-19 has not gone away but the vacctnatlon programme In the UK ha$ seemlngW broken the connectlon between Infection and death rates. which Is very wekome but what will happen next IS Still something ol an unknow￿, What we do know Is that the complexity of need in our tlleftt group has atcelerated, and those who were lust al)out Coplng before the pandemlc are no longer dolngso. We are concerned about the lonÈ terrn effects on the health and well-being of older8nd vulnerable people, and parri¢ularly th05E V4ho have bepn so isolated for the past two years. We will therefore be doing all that we can to encourage 8nd support people to get out and about 3É31n safely, and to help them to rotover thelr Independence. The rÈ-openlnE ol our Clubs and be4n8 able to go back to provldlng la¢e-to-face belrSendlng vislts play an important role In th15. P88e 6

AGE CONCERN SOLIHULL tradlnl 0$ AGE UK SOLIHULL (Company number.. 0318￿62} Report of the Dirertors and Trustees Icontlnuedl forthe Year Ended 31 March 2022 PLANS FOR FUTURE P£RIODS Icontlnuedl In Aprll 2022 we moved the South Sollhull Communlty Advice Hub to the Lower Ground Floor of The Core (where our offlce has been based for many Years). The move ha5 been welcomed by our Staff and clients as It glves us a dedlcated space forthe Hub operatK)n plus extra Spa￿ for more activity-based 8¥oup sesslons. We continue to face the lutL*re wlth enthusksm, bellevSng that we have a staff volunteer taskforce 3nd a loyal supporter kse that wlll allow us to malnt81n a steadyi rellable ind 5upportlve presence In the Borough of 5ollhull for older and vulnerable people. Changes are Inevltably comine wlth the Adult Soclal Care Reform plans and, closer to hDme, thÈ ftsrm&tlon DI the B4rminghatD and Sollhull Integrated Care Board from ljuly 2022. We believethat we have 8 leading roleto play, alongsideour manygreat partnershlps. In meeting the needs ol the Increaslngly older populatlon Sollhull, RISKS MANAGEMENT The Trustees h8ve In pl8cÈ 2 process to Identify risks and imple¥Nent r15k management Strateg￿5. A Rlsk Reelster Is malntslned and revkwÈd at least quarterlywhlch Identlfies the r15ks the Charity could face uslng Charlty Commlsslon guldellnes, scores them in terms of Ilkellhood of occurrence and potentlal Impact, amd ider)tifles the means of mltlgatlnE these risks. An 3Ction pkn Is developed for Ih05e rnitigation act10￿5 which It Is agreed should be put p18ce or exlstlng ones improved. We considef that the prlnclpal rlsk areas Age UK Sollhull currentEy faces, together wlth our mitlgation actions. are.. Recru5tment- as Is the case wlth m8nysocial careorEanisations, we arefinding itdiflicultto recruit Into ourvacant posltlons. Thls Is 2ffecrlrtg both tsur abillty to Eenerate unrestricted income and to m8nage or reduce the prÈssure on auralready hard- worklng staff. We have 8orEe as far as we can In terms of the pay rates wo can ofler bur are constraSned by needlng to operate within fundlng which has been upllfted at rates below the current level of lnflatlon. We are looking into what else we can do to make'our offer, attrattlve, Intktlon- the current hlgh level of Inflatlon and In partkular the rlse in energy prlces Is leadlng to more peDple gettlng Into debt or worrylng abotst thelr flnan£e5, sa demand for aur services has noticeably increased ln receftt months. Workloads for our oxlstlng staflare Fegularly Monitored and we ensure that st8ff take regular annuèl leave. All Df our employees have a¢¢ess to a free third-party Employee Assistance Programme that promotes wellbÈing and a strong workllife balance. At the 5arne tirne Inllatlon is erodin8 the value of the remuneratlon WÈ Can oller our staff the value of our reserves. We will contlnue to askfunde¥sforapproprlate upllfts to the v81ue of ex15t1￿g contract5 and we are ensuring thatfuture b￿dgetS for our 5effvices are belng adjusted to take the Inllatitrn late Into accouTrt. Se￿Ice dellvery quallty- we re¢ognlse that havlng unfllled vacatKR5 and increased demand for our servlces could reduce the quallty of our servl¢e dellvery. We prlde ourselves on providin8 rellably high-quallw servlces In all of our activltie5 and know that thls Is an Important factoi IR malntsining the good relationshlps we ￿ve wlth all of our I￿nders, clients and supporter5. Our QA processes have been recent￿ independently assessed, and IdentlfSed traln5n8 and 5upetvislon needs ale belng org3nised. Conttntratlon of Income swrces- we have 51gnlflcant dependence on statutory contract5. Our contr3Cts wlth our Ioc81 authority have recently been renewed for a perltsd of 3nd half years so we are in a Stab￿ position for the shorr-term, Aowover we recognise we need to expand and dlverslfy our activltles. both restrlcted and unrestrlcted. Slnte Aprll 2022 we are undertaklnK work in some new areas- Home from H05Pltal and Dlgital Champlons. We are researching other Opt￿￿$ particularly for generating unrestricted Income. W& have earmarked the grants we weo glven by Age UK wheth our insufance se￿iCe5 ce35ed, as z fund for Investment In new Income-generatlng actlvlties and some of this will be used In 2022-23 to explore new fundralslng ideas. In addltlon we have restructurlnE plannlng In place should £ontratts nDt be renewed. Government pollcy changes- the response to the CDvld pandemic In the lèst two years and currently to the cost of Ilvlng crlsls has resulted In extr80rdlnary govemment Interventlon. This will undoubtedly put pressure on future central and local government flnances. In addition changes to Social care funding wlth the introductlon of a £86,0(Kl cap are expected but the tlmlnE Is unclear. It is unclear how these factors w¢ll ultlmately Imp3Ct on our actlvlties but we believe thai by focussing on the othe¥ risks identified above, we will increase our resllience and be well placed to adapt to whatever the changes brlng. Page 7

AGE CONCERN SOLIHULI tradln8 85 AGE UKSOUHULL Icompany number.. 031800621 Repoit of the Dlrectors and Trustee$ l¢ontlnuedl for the Year Ended 31 Ma￿h 2022 RISKS ThAANAGEMENT Icontlnuedl Pandemlcs- the risk of a pandemi¢ or other event which leads to Whole￿Ie dlsruptlon of our actlvities is also on our Risk Reglster but we have not scored It as hlghly 05 the above risks. Another year on and Covld Is stlll wSth us and causing disruptlon and there Is concern about how well the NHS will copethlswlnter. However we know ￿)￿, if ouractivities remaln 5imllaT and the disruption caused is 51milar, we can adapt. We also xecognlse rho nÉÈd to be mindful of the potentlal Impact il the MIK of our income sources changes slgnlflcantlv. STRUCTURE, GOVERNANCE AND MANAGEMENT The Charlty Is constltuted as a company Ilmlted by guarantee and is governed by a Memor£ndum and Articles of Assotlatlon. All Dlrectors of the company are 81so TrusteÈs of the Charity, and there are no other Trustees. The Board of Trustees b the body responslble for the governance and performance of the Charlty. It meets slx tlmes a ye8r and recelvès reports fiDni two formallv constituted sub-wmmlttee5'. the Flllance and Generbl PurpK>ses Commlttee and the Human Rosources Commlttee, both of which meet up to 12 tlmes peryear. Each sub-comrnittee has5pecificterms of reference and functlons delegated bythe Bo3rd and has a Chalrman apw)inted by the Board. All Trustee and sub-committee meetings recÈlve wrltten ￿pO¥t5fT0rn aTe attended bythe Chlef Executlve Officer IA F Hastln851 and other Members of the 5enlo¥ man3Eement team as appropriate. The remuneratlon of the Charlty's key m8nagement personnÈl Is set by referen￿ to trther similar Age UK'5 and other slmilar local voluntary and commLtnlty sector organlsatlo*s. The Board ol Trustees has the power to appoint additional Dlrectors and Trustees as k cojslders flt to do 50. There Is a form81 procedure for the appolntmentof new Dlrectors and TrusteestD thp boBr(f whlch airns to ensure that an approprlate balance of sk115s, ex￿rIenCe and background Is achleved. All Olrectors and Trustees are submltted for re-electlon every three years. The Dlrectors and Trustees du¥inBthe year under revlew were.. D C Mattocks Ichairrnanl J Baynton Iresi8ned 24 November 20211 L E Bourne P Chauhan P J Oakley R M Paulin lappointed 25 May 2D221 N C Roblr¢so A J Rolf lappolnted 27July 20221 S R Tomllnson The Bo3rd of Trustee5 wauld like to 8ive our grateful thanks toj Baynton for hls many years of loyal and valuable contributions to the Charlty. RELATED PARTIES The Charlty owns total issued sha￿ capltal of Age Concern Solihull Tradlng Limlted tradlng as AEe VK Sollhull Trading. Aee UK Solihull Trading has N>t traded slnce March 2018. Page 8

AGE CONCERN SOUHULL tradlng 0$ AGE UK SOLIHULL (Company nurnber.. 031800621 Report of the Dlrectors and Tiuste5 Icontlnued for the Year Ended 31 March 2022 STATEMENT OF DIRECTORS AND YRUSTEES RESPONSIBILITIES The Directors/Trustees are respon51ble for preparlng the Report of the Dlrettors and the Ilnanci81 statement5 It) accordance wbth appllcable law and regulatlons. Company law reoulres the Dlrecto¥slrrustees to prepare Ilnancial 5tsternents far each flnanclal year. Under that lawthe DlrectDf5 have elected to prepare the flnanclal statements in a¢¢ordance wlth Unlted Klngrlom GenerollyAccepted Accounting Pr8Ctlce (United Klngdom Accountln8 Stsxdards and applIcab￿ lawl. Under Company law the DirectOf5 must ￿0t approve the Ilnan¢l)1 ststements unless thÈy are s8tlslfÈd that they gEve a true and lair vlew of the state of affalrs of the company and the group and of the surplus or dellclt of the company and the group for th8t perlod. In preparing those finaRclal statements, the Dlrectors are required to.. seSÈct sultablÈ accounting policies and then apply them conslstenrty,. makeludgement5 and estimates that are reasonable 3nd prudent., prepare the linanclal statements on the golng contèrtt basls unless It Is Inappropriate to presume that the company will contlnue Ir b￿sInesS. The Directors/Trustees8rÈ responsible for keeplng adequate accountlng records thatare suffKlentto show and exp￿In thÈ company's tr3nsactlons and dlsclose wlth leasonable accuracy 3t any tlme thÈ Ilnanclal position ol the company and the group and enable them to ensu¥e thzt the financial st3tements comply wlth the Companie5 Act 2006. They are alsu responsible for safeguarding the assets ofthecornpanyand the groupaRd hence fortaklng reH50nable steps forthe wevenllon and dete¢tlonoff¥aud and otherlrregularltles. STATEMENT ASTO DISCLOSURE OF INFORMATION TO AUDITORS So far as each Dlrectornrustee Is aware, there Is no relevant aud￿ informadon of whlch the company's iudltor5 are unaware, and each Directornrustee has tsken 811 the stÈps he/5he should have taken to make hlmlherself aware of any relevant audlt information and to estèb115h th8t the companvs &uditor5 are aware of that Informatlon. Thls report has bÈÈn prepared ith a¢¢ordance with the speclal provlslons of Part 15 of the Companles Act 2006 ￿lating tts srnall companies, APPROVAL This Report wa5 approved by the Board ol Dlrectors and Tru5tee5 on 26 October 2022 and signed tsr¥ Its behBlf by.. S R Tomlln59n Dlrector and Trustee Pa8e 9

AGE CONCERN SOLIHULL tradlTr8 a5 AGE UK SOLIHULL (Company number: 091800621 Report of thE Independent Audltor5 to the MÈmbÈrs ol AGE CONCERN SOLIHULL tradlng as AGE UK SOLIHULL (Llmlted by Gu4roni¢el Oplnlon We have a￿dited the linanclal statements of Age Concern Sollhull tradine as Age UK Sollhull Ithe 'company'l and its subsldlarle5 (the 'grourfl lor the year ended 31 March 2022 whl¢h comprlse the Ststement ol Financlal Attlvltles, the Balance sheet and Notes to the flnancial ststements, includlng signrficant accounting pollcles. The flnanclal reporting fr4mewark th3t has been applied in thelr preparation Is applicable law and Unlted Klngdom ACCou￿tIng Sl8nd3rds, Intludlng FRS 102The Financial Rery)rtlnE Standard appllcable In the UK and Republic of Ireland Iunlted Klnedom Generally Accepted Actountlng Practlcel. In our oplnlon the flnanclal statements.. Elve a true and fair vlew of the state ol the Eroup'5 and the company's affairs as at 31 M8rch 2022 and of its surplus lor the year then ended.. have been properly prepared In accordance wlth Unlted Kingdom GenerallyAccepted Accountln8 Practlce; and have been prep8red In accordance with the rèqulrements of the com￿nIeS￿t 2006. Basis for oplnlon We conductedouraudltln8ccordance with Internatlonal Standardson Auditlng IUKI IISAS IUKII and appllcable law. OurresponslblSltie5 under those stsndards are fvrther descrlbed In the Audltor's reS￿nsIbIlItI￿5 for the audkt of the linanclal statements sectlon of our report. We are Independent Dlthp company In accordance with the ethLcal requirementsthat are relevant to Duraudllof the fin8nclal statetnents in the UK. Includlng the FRC'S Ethkal Stsndard, and we have fulfilled Dur other ethlt81 responslbllities In accordance wlth these requlrements. We belleve that the audit e￿dence WÈ hÈve obtèlned Is sufftcient and appropriate to provlde a ba515 loi our oplnlon. Conduslons relatlng to golnE concèrn In autlitlng the financial staternents, we have concluded that the dlrectors, use of the going concern basts of account1￿ In t prep3ratlon of the flnan¢lal ststements Is apprDprlatE. Based on the work we have performed, we have not Identifled any m8terlal uncertaintie5 relatln8 to events or condltlons that, Indlvidually or collectively, may cast slgnlflcant doubt on the company's ablllty to contlnue as a golng Concern for a pe¥lod of at least twelve mDnths from when the flnanclal statement5 3¥e authort5ed for Issue. Our responslbllltlÈs and the respon5ibllltles of the dlrettors wlth respect to £oln8 Concern are descrfbed In the YelevantsecbDns olthls report. Otherlnformatlon The other Inform3tlon comprfses ihe Informatlon Included In thE annual report other than the financial statements and our audltorfs report thereon. The directors are re5ponilble for the other Informatlon contalned within the annu31 report. Our opinlon on the flnanclal statements does not cover the other Informatlon and, except to the extent otherwlse expllcltw stated in our report, we do not express any form Of a$surance conclusion thereon. Our responslbillty Is lo read the other Infortnatlon and, In dolng so, con%der whether the othey informatlon Is Materlalty Inconsistent wlth the Ilnanclal statements or our knowledge obtaI￿ed In ihe course of the audlL orothÈrwlse appearsto be mter18lly mlsstated. Ifwe Sdentlfysuch materlal Incon515tencles orapparent materlal mlsst8tements, we are reqUI￿d to dete¥mlne whether thls glves rlse to a material mi55tatement1o the flnanclal statements themselves. If. IMsed o the work we h8ve performed, we conclude that there 55 a materlal misstatement of thls other Snformatlon, we are required to report thatfatt. We have nothSn8 to report In this regard. Oplnlons on other matters prescrlbed by the Companles Act 2006 In our opinlon, based on the work undertaken In the course of our audit.. the Information givÈD In the dire¢rors' report for the financlal year for whlch the flnanclal ststements arp prepared Is con5iSteni wlth the flnanclal ststements,. and the d1￿CtorS, iepDrt has been prepèred In accordance with applicablp legal requlrements. Page 10

AGE CONCERN SOLIHULLtradlng as AGE UK SOLIHULL Icompany number.. 031800521 Report of the Indepondent Audltors tothe Members of AGE CONCERN SOUHULL tradlng as AGE UK SOLIHULL ILSmlted by GuaranteEI Matters on whlth we are re4ulred to report by ex£eptl¢n In the Ilght of the knowledge and understandlng of the group and COm￿nY and Its environment obtslned In the couise of the audlt, we have not identified materlal mi5Statements in the dlrectDfs' feport. We have nothlng to Yeport In ¥espect of the followlng matters where the Companies Act 2006 requlres us to report to you if, lo our oplnlon.. adeqvate accountlng records have not been kept, or returns adequhte for our audlt have not beÈn recefved from byznches notvlglted by us,. or the flnanclal SEatÈments are not In agreement wlttt the accounting records and returns,. or certs5n di5closur@s of d1rectors' remuneratlon 5peclfled by law ale not made,. or we have not recelved all rhe Informatlon and eyplanatlons we requlre forour audlt., or the directors were notentitled to wepaie the flnanclal ststements in a¢¢ordance wlth the srnall companles reg1me and take advantage of the small companSes' exemption In prÈparlThg the dlrectois, report and tske advantage ol the small tompanles exemptlon ffom the ￿QUIreMent to prepare a strateglc report. Re5ponslbllStles of dlre¢tots As explalned morÈ fully in the dlre¢tots' responslbillties statement, the dlrectors are respDnslblÈ for the prepBratlon of the financlal statemefitg and lor I￿7ng satisfied th3t they glve a true and falr VIÈW, and for such internal control as the directors determlne Is necessary to enable the preparation of finanrlal 5tdtement5 that are free from materlal mlsstatement, whether due to fraud or error. In preparlng the flnancial statemEnts, the directors ère responsible for assessing the company's ablllty to contlnue as a Éolng concein, disclosln& as appllcable. matters related to going cancern Ind uslng the going concern basls of accountlng unless the dlrectors elther Intend to Ilquld8te the company or to cease operations, or have no reallstlc alternative butto do so. Audltols re5ponslbllitles for the audlt of the financlal statement5 Our oblectfves are to obtaSn reasonable 3ssu¥4nce about whether the financial ststements as a whole are free from materlal ¥nlsststeme)t, whether due tD frdud or error, ènd to Sssue an a￿ditor'S report that IncludÈs our oplnlon. Reasonable assurance is a hl8h level of assurance but Is not a guarantee that an audlt condutted In accordance with IW IUKI wlll always detect a materlal misstatement when It exlst5, Mi55tstements Can arise from fraud or error and are considered material Sf. Indlvidualty or in the aggregate, they could reasonably be e%pected to Influence the econom5¢ declslons of Ltsers taken on the basls of these flnanclal Statements. Irregularlties, Includlng fraud, are inStsn￿5 of non-cornpSlan¢e wlth laws and regulations. We deslgn procedures In Ilne with our responsibllities, Dutllned above. to detect material mlsstatements In respect ol Irregularitle5, Including IraJd. The extentto whl£h our procedures are capable of detectlng irregul3rltles, Including fraud, is detslled belDW. We assessed the su5ceptibilltyof the group. and companV5 flnan£lal 5tatetneat5to m8tsrlal mlsstatement and howfraud mtght occur, Including through dlscussions with the dlrectors, d15CU55ion5 Wlthln our 8udlt tezm plannlnE meetlng, updatlng our record of systems and ensurlng these systems operated as Intended. We evaluated posslble Incentives and opportunltlesfor fraudulent ￿nIPUlation of the flnanclal ststements. We Identllied laws and regulatlon5 that are of slgnlflcbnce In the context of thE company by di5cussIon5 wlth directors and by updatln£ 0￿r understandlng of the sectors In whlch the compa￿v oporates. Laws and regulètlons of dlrect 518DlfStance lfi the context ol the company Including the Companle5 Act 2006 and UK Tax leElslatlon. OthEr laws and reEuladons that do not have B dlrecteffect onthefinanclal ststements but complknce wlth whlch may be fundamentsl t¢ thelr ablllty to operate or to avoid a materlal penalty lTrcfude antS-brlbery leg151atlon, health and safety leglsLqtlon and employment law. We ident￿sed revenue recognltlon to be the area most susceptlble to the rf5k of materlal mlsst3tement due to a fraud and non- ctsmpllance. P4ge 11

AGE CONCERN SOUHULL iradlng as AGE UK SOLIHULLICornpany Number.. 031800621 Report of the IndepÈndentAudltor5 to the Member5 of AGE CONCERN SOLIHVLLtradlng BS AGE UKSOLIHULLIUmlted byGuaranteel Audit response to rlsks Identifled. We consider the Èxtent of complrance wlth these laws and regulations as part of ovr audlt prottdureg on the related financial 5tatefnent5 Items Inclydlng a revlewof financial ttatementd1scl0sur￿. DuriD8 the pI3nnSThg meetingwlth the a￿ditte2M, the engagement pa¥tner drew ittentlon to the key areas which mlght involve non- compli3nce with laws and rcEul3tions or frèud. We enquired of manaÈement whether they were aware ol any instances of non- compliance with laws and regvlations or knowledge of anyactual. su5PeCted or alleged froud. We ¥sessed the rlsk of fraud throueh man3gEment override of contro15 by testln£ the appropriateness of journ81 entrie$ and Identifylng 8ny signlficant transaction5 that were unusual or Outside the normal course of busines5. WeAssès5edv4hethÈrludgemÈnts made in makinÉ accountlngestlmatesgave rise lo a possible indicalion of ￿￿nageM￿￿t bias. At the completion stage of the audiL the engagement partnerfs revlew Included ensurinÈ that the team hgd approached their work with Bppropriate professional 5cepti£ism and Lhu5 capa¢lt¥ to identify Mn- c0rnpllan￿ with laws and re8ulatlon5 and fraud. There are Inherent limltstlons the audit procedures descrlbed abDYe and the further rernoved non-tompliance with laws and rÈgulatlons is from Ihe vrfents and tran5actiorns reflected in the financial st3tements, the less likety we WDuld becotne aware of it. Also, the rfsk af nTrl dettctlttg a mat¥lal mi55tatement due to fraud Is higher rhan the risk of not detectlng one resultin%from error, s fvaud ¥nay involve d￿[berate ¢oncea1rnent bvi lor Èxèmple, forgery or Intsntlonal mlsrepresenlations, or through collusion. rther de5crlption of our respJThslbSlltles Is availakAp on the Fin3ntial Reporting Councll's webslte at.. ww.frc.or auditorsres es. ripEIDn forms part of Dur3udit(Y'5 report. grave ACCAISenlw sta￿torY Aurf5torl For4nd on behatf of Se•gra¥e French LLP 26 OctobEr 2022 StattsttsryAvditor I Poplars Court Lenton Lane N¢**iwham NG7 2RR Page 12

AGE CONCERN SOLIHULL iradlnB a5 AGE UK SOLIHULL (Company number.. 031￿62) Statement of Flnanclal Actlvltles l1ncorporatl￿ an Incorne and Expenditure A(co￿￿t1-charl1v ènd Con$olklated forthe Year Ended 31 March zozz UThrestrlcted Funds Restrlcted Funds Total 2022 Tot21 2021 Notes INCOME FROM.. Donatlon5 and legacle5: Donatlons legacles CJRSISSP 8¥3rit5 Local Authority grants othergrant5 35,042 854 2,517 14,543 10,872 49,585 11,726 2,517 112,150 7,718 7,41)6 3,592 54,037 45,900 45,900 Charltable actlvltles.. Charges for servlces Local Authorlty contracts Other contracts Local Authority grants OtheT grants CIRSISSP grants 174,328 63,290 1,000,024 112.659 53,480 129,252 2,524 237.618 1,000,024 112,659 63,480 129,252 21,503 231,185 910,454 113,705 88,437 194.132 61,230 18,979 Othec tradSng a¢tivltles: Shop Income 58,335 7,066 5,334 2,320 500 58,335 7,335 5,334 2,320 500 1.913 5,485 49,338 54,248 1,033 269 Retail grants CRJSISSP grants Local Authoritygrants Investment Income: Bank interest 2,665 2,665 2,790 TOTAL INCOME 353,840 1.396.913 1.750,753 EXPENI)IYURE ON.. Ralslngfunds.. shops Fundr2lslng acthrtties 87,595 41,845 87,595 41,845 85,984 49,611 Charitable 3Ctlvltle$: En3bling people Promoting po$￿Ve attitudes to a8elng 5upportlngolder people WorklnE wlth znd forolder people 857,941 857,941 836.245 5,308 305,995 336,523 359,864 143,024 359,864 364,484 22L,460 Other expendllure.. GovernarKe costs 10.619 TOTAL EXPENDITiIRE 350,9 1,360,829 1.711,729 1,650.285 NET INCOME BEFORE TRAN5FER5 2,94 36,084 39,024 268,568 TRANSFERS Gross transfer5 betweett lund5 16 121.3941 21,394 NET INCOMEIIEXPENDITUREI BEFORE OTHER RECOGN15EO AND LOSSES 118,4541 57,4n 39,024 268￿68 The notes form of these fln8nclal stgtèmÈnts Pa¥e 13

AGE CONCEItN SOLIHULL tradlng as AGE UK SOLIHLILL (Company number: 011800621 Statement ol FlnancSal Acllvltles Ilncorporatlnk an Income and E¥pendllure Account) Contlnued- Chaylty and ConsolldatEd for the Year Ended 31 Marth 2022 Unrestrlcted Funds Restricted Funds Total 2021 2022 Notes NET INCOMEIIEXPENDITUREI BEFORE OTHER RECOGNESED GAINS AND LOSSES 118N541 57,478 39.024 268,568 OTHER AECOGNISED GAINS AND IOSSES: Actuarl31 gain/llos51 on defined bÈnelit penslcn scheme Change In effect of asset celllng 18 72,000 185,0001 72,000 185,0001 Iio,(K)01 NÈT MOVEMENT IN FUNDS 131,4541 57,478 26.024 258,$68 Totsl Fund B3lances Brought Forward 415,753 205,905 621,65B 363.090 TOTAL FUND BAiANCES CARRIEKI FORWARO £384,299 £263,383 £647,682 £621,658 The Charlty has no rècogn15ed galns or bsseg Otherthan the deflclt or surplus for the current 8nd prevlDUg years. The notes form partof these fln8Jclal statements Page 14

AGE CONCERN SOtIHULL tradln8 a5 AGE VK SOLIHLILL (Company number,, 031800621 Stutemefvt tsAHnundalArtlvttl¢$ (Incorporutlng Income undExpendltureAttOUlltJ- Cht¥rfty4nd Consolldoted A¢VthÈ YeorErtdÈd31 Morch 2021 Unrestricted Fund Resrrcted Totol 2021 Notes INCOME FROM., Donation5 ond leqarles.. Donatlons Legutles ORs/55PgrGnts locolAuthorlty grunts orhergronts 105,066 7,718 7,4Q6 3,592 54,037 7,084 112.150 7,718 7,406 3,592 54,037 Churltuble o¢tlvltles.' Chorgesforservlces LocolAuthorltyconÈructs other contrutts LotolAuthorltygronts Othergronts CIRS/SSP grants 157,176 74.009 910,454 113,705 79,335 142,833 17,291 231,185 910,45 113,705 88,437 194,132 61,230 9.112 51,299 43,939 othertmdlng octlvltle5.' Shop income Fundmislng Jctivltles Retoil gmnts CRJS/5SPgKant5 LoculAuthorltygrunts 1,913 5,485 49,338 54,248 1,033 1.913 5,485 49,338 54,248 1,033 Investment Income,, Bunk intEre5t 2,790 TOTAL INCOME 554 152 1,344,701 898,853 EXPENDITURE ON.. Rotslngfvnds.. Shops Fundralsino Octfvities 85,984 49,611 85,984 49,611 Charftobk o¢tlvitles'. Enobllng people Promotlngposltlve ottltudes to ogeffjng Supporting olderpEopIE Worklng with ondforolderpeople 836,245 836.245 5,308 305,995 336,523 5,308 33.116 242,394 272,879 94,129 otherexpendlture.. fjovernonce costs 10,619 10.619 TOTAL EXPENDITURE 427,032 J,203,253 1,630,285 NETINCOMEBEFORE TRANSFERS 127,120 14l448 268.568 TRANSFER5 fjross tronslers betweenfund5 16 10,500 (10.5￿) NETINCOME/{EXPENDITURE} BEFOREOTHER RECOGhllSED GAINSAND LOSSES 137,62LI 130.948 268,568 The noteslorm part ol these flnanclal statements Page 15

AGE CONCERN SOLIHULL tr•dlnE a5 AGE UK SOLIHULL (Cornpany number.. 031800621 sttstement oAFlnunclulAttlvltles {In¢orporotlng un Income undE¥pendltutsAccoufr7tJ Contlnued-churltyund Consollduted Aor the Ye4vrEnded31 Morch 2021 Llniestricted Funds Restricted Funds TotL71 2021 Notes NEfiNCOME/(EXPENDifuREJ OEFORE OTHER RECOGNISED GAIWSAND LOSSES 137.620 130,948 268,568 OTHER RECOGNISED GAIN5AND LOSSES., ActuarlGI guln/l10$5J on delined benefltpen5ion Scheme 18 iio.000) (io,oooJ AIETMOVEMEIVTIN FUAIDS 127.62Q 130.948 258,568 Total Fund 8alGnces 8roughtFO￿Ora 288,133 74,957 363,090 TOTAL FUND BALANCES CARRIED FORWARD £415,X53 £205,905 The notes form part of these finantlal statements Page 16

AGE CONCERN SOLIHULL trddlng as AGE UK SOLIHULL (Company number.. D318006zI Chailty Balance Sheet 31 March 2022 2022 2021 Notes FIXED ASSETS.. Tangible assets Investn￿ntS io li 76,663 29,423 76,665 29,425 CURRENT ASSETS: Debtors Short term deposlts Cash at bank 8nd In hand 12 135,147 390,673 432,887 123N27 271,917 379,390 958,707 774,734 CREDITORS.. Amounts lalllng due wlthln one year 13 1387,6901 1172,501) NET CURRENT ASSETS: 571,017 602,233 TOTAL ASSETS LESS CURRENT LIABILITIES EXCLLIDING PENSION LIABILITY: 647,682 631,658 Deflned benellt pension scheme Ilablllty 18 iio,0001 TOTAL NET A55ET5', £647,682 £621,658 FUNDS.. Restrlcted Funds Unrestllcted Funds Penslon Reserve 16 263,383 205,905 384,299 425,753 ILO,0001 384,299 415,753 TOTAL CHARITY FUNDS.. E647,682 £621,658 These flnancial statements have been prepared In accordance ￿ththe speclal piovislons of Part 15 ofthe Companles Act2006 relatlnE to small companles. Approved bythe Board of Dlrectors and Twstees on 26 October 2022 and g18ned on its beI￿lf by.. S R Tomlln50T Dirpctorand TrLStee The notes form p3rt of theseflnancial staternent5 Page 17

AGE CONCERN SOLIHULL tradln8 as AGE UK SOLIHULL (company number.. 031800621 Consolldated B81ance Sheet 31 March 2022 2022 2021 Note5 FIXED ASSÉTS.. TanEllile assets io 76,663 29.423 CiJRF¢ENT ASS£TS'. Debtors Short term deposlt5 Cash at bank and In hand 12 135,147 390.673 432.889 123,427 271.917 379,392 958,709 774,736 alEDITO8S: Amounts lalllng due withln one year 13 1387,6901 1172,5011 NET CURREtsbT AS5Ets.. 571,019 602,235 T07AL ASSETS LESS CURRENT LIABILITIES EXCLUDING PENSION LIABILITY 647,682 631,658 DefltFEd beneflt penslon scheme Ilablllty 18 iio,000 TOTAL NET ASSETS: £647,682 £621,658 FUNDS.. RestrlctÈd Funds Unrestricted Fund5 Penslon ReseNe 16 263,383 20S,905 384,299 425,753 iio,0001 384,299 415.753 TOTAL CHARITY FUNDS.. E547,682 £6ZI,6S8 Approved by thÈ Board of DlrectDrs and Trustees on 26 0¢1ol)er 2022 and slgned oj its behalf by., S A Tom11n50n Dlrertor and Trustee The notes form ￿rt of thèse flnanclal Statements Page 18

AGE CONCERN SOLIHVLLtradlng as AGE UK SOLIHULL ICDmpaDy number.. 031800621 Charlty statvment of Ca$h Flows for the Year Ended 31 Mar£h 2022 2022 2021 Cash Ilows from opeYatln8 a£tlvltles: Net ￿ncoMe/{expenditUreI for the year Investment Interest recelvable DÈpreciation and impairmÈnt of tarylble flKed a5setS Ilncrea5ellde£re8se Sn debtors I￿reaSe/(deCreaSe) in credltars Increaselldecreasel in pension 5iabllitv 26,024 12.6651 26,179 111,7201 215.189 iio,oooi 258,568 12,7901 12,897 18.944 12,311 2,000 Nei cash provlded byllused Inl operailn8 activlti8S 243,ffl7 301,930 Cash flowsfrom Snvestlng actlvltle5: Payrnentsto acqulre tan8lble fixed assets Inve5trnent Interest recelvable 173.4191 2,665 126,8801 2,790 Net cash provlded byllused Inl Invesllng actlvltles 170,7541 124,0901 N*t Inc￿4$&/(deC￿eaSe) In cash and ￿5h equivalents 172,253 277,840 Cash and cash equlvalents at l Aprll 2021 651,307 373.467 Cash and cash equlvalents at 31 Mwch 2022 £823,560 £651,307 Cash and cash equlvalent conslst$ of,, Short term deposlts Cash ai bank and In hand 390,673 432,887 271,917 379,390 Cash and cash equl¥alents at 31 March 2022 £823,560 £651,307 The note5 form part ol these flnanclal statements Page 19

AGE CONCERN SOLIFIULLtradSng as AGE UK SOLIHULI (Cornpany numbEf 031800621 Consolldated Stalement of Cash Flowsfor the Year Ended 31 March 2022 2022 2021 Cash flowsfrom opÈratlng acifvitles.. Net Income/lexpendlturel lor the year Investment IRte￿5t recelvable Depreciatlon and imwirment ol tsnglble fixed assets Iincreasel}decrease In debtors Incre4se/ldecreasel In credltors IrKrease/ldecreasel In pensSon Ilabllitv 26,024 12,6651 26,179 111,7201 215,189 iio,ocKsI 258,568 12,7901 12,897 18,944 12,311 2,0(M) Net cash provlded byllused Inl operatlng a¢lfville5 243,007 301,930 Cash flows Irom Investlng actlvitles,, Payments to acqulre tangible li¥ed assets InvestmÈnt interÈst receivable 173,4191 2,665 126,8801 2,790 Net cash provkled byllused Inl Investlng actlvltles 170.7541 I24,0￿) Net Increaselldecreasel In ¢ash and cash equlvalents 172,253 277.840 Cash and ca$h equfvalent5 at l AprN 2021 651BOg 373,469 C•$h and cash equlv￿ents at 31 Marth 2022 £823,562 £651,309 Cash and ca$h equlvalents con51st5 Of: Short terrn deposits Cash at bank and In hand 390,673 432,889 271,917 379,392 Cash and trash equlval¢nts at 31 March 2022 £8Zg,562 É651.309 The notes form part ol these Ilnanclal statements Page 20

AGE CONCERN SOLIHULL tradlng as AGE UK SOLIHULL (Company number.. 031800621 NotP5 to the Consolidated Flnandal Statements for the Year Ended 31 March 2022 ACCOUNTING POLICIES Accountlng Conventlon ThÈ Char1ty Is3 publlc bÈnÈfltentity. The accounts have been prepared underthe hi5torleal c05t£onventTron and In accordance wlth the provlslons of Sectlon IA 'Small Entllles" of Flnan£ial Reportlng Standard 102 Yhe Flnancial Reporting Standard applicable in the UK and Republic of Irel2Nd" the Chzritles Act 2011, the Companles Att 2006 and the Statement of Recommended Prattlce. kcountlng and Reportlng by CharltlÈs" (FR5 1021. Coosolldated Flnan¢lal Statements ThÈse fln8nckl statprTtents consDlid4te the feiults ol the Charlty and its wholly-owned tradngsubsldi&ryA8e Concern Sollhull Trading Limlted whlch traded a5 Age UK Sollhull Tr3ding until March 2018, on a Ilne by Ilne ba51s. The 5ubsidlary Is currentSy dormant. Incomlng Resources Income Is recognlsed in the perlod in whlch the Charlty 15 entltled to receipt and the amountcan be measJred with reasonable certalnty. CDron&virus Grants recelved under ihe CoronavSruslob Retentlon Scheme and SSP Scheme have been shown geparately in the Statement of Flnanclal Actlvltles under each of the Incometategorles accordlng tothe act￿￿t￿s0f the staff for whorn they were claimed. SSmllarly, Restart Busine55 Grants received lor our shops have tseen shown separately in the Stztement of Flnènclal Activltles under OtherTrading Activities, We contlnued to provide a free shopplng servlce throughout the ye8r under revlew whèreby we Inltlalty pay for the shopping and receive subsequent reSmbursement. These relmbursements have been Sncluded in restricted Income under Charltable Actlvitles CharÉes for Servlteg. (The related expendlture is Included in restricted Ch8rltable Acifvltles- Supwrtlng older people.) G@nÈral Grants ol a general nature or whkh do not have partlcular seNice requlrements hawe been Included as voluntary Income. Grants speclflcally for the provlsion of goods and sÈrvlees to be provided as part of charltable actl¥itie5 or service5 to beneflclarles are Included as incomlng resourcÈs from charltable activltles. Income that 15 restricted by £ontractual terms15 treated as re5trlcted. Where grant5 ￿ funding have been recefved in respect of a specifled perlod of tlme, any monles In advance wlll bÈ accountÈd for as deferred income and reco8nlsed In the perlod whlch has been spe¢llled by the funder. Income mayalso be deferred to a future perlod where the donor has not speclfled the tlme perlod in whlch the income 15 to be expended, The value of deferred It)coff* 19 set OL(t In Note 14 to the financial statement5. Itls 4mpra¢ti¢al to estlmate the falr value of the goods that arp don3ted to our shop5 for resale so donated goods for resale are not recognised on receipt. Instead the value to the charlty of the donated goods Is recognlsed as Intome when 501d. ResoUr￿S Expended Resources expended Includes costs of the actlvlties, Irrecoverable VAT and depreclation on related assets. Dlrect costs attrlbutable to a Single activity are alloc8ted dlrectly to that aCtI￿tY, Shared costs which relate to more than one activlty are apportioned based on estirnated tltne spenL head count or floor space etc, as approprlate. Support costs whlch are not attrlbutable to a single aCt￿ltY are apportioned between the actlvltles supported based on usage. Thls Is approxlmated bythe value of the Incoming resources foi that actlvity or the funds iaised by that zthvlty. Support costs Include the costs of management, Ilnance and 8dmlnlstratlon staff,. legal and HR suppoit fees: governance and avdlt fees,. ar￿ IT softwbre and support Costs. Det3ils of the support costs are dlsclosed In Note 3 to the flnanclal statemenis. Page 21

AGE CONCERN SOLIHULL tradlng as AGE VK SOLIHULI Icompany number: 03180062 Notes to the Consolldated Flnatttlal Statem¢nts l¢ontlnuedl for the Year Ended 31 March 2022 ACCOUNTING POLICIES Icontlnuedl D¢natlons ol servi¢es- unpald 8efi8ral volunteers Donatlons of sprvicps by Ouf VDlunteer5 has not been recognlsed ès Income, nor as an expense. We are not able to measure the value ol volunteer hours rellably a5 we do not have a formal tlme-reportlng reqtslrement for all of ourvolunteers. Fund ACc￿ntIng Unrestrlcted funds are those av8llabl@ for use at the discretlon of the Tfijstees In furtherance of the general objectives ol the charlty and whlch have not been designated for other purpose5. Restrlcted funds are funds which a￿t0 be used in zccordance wlth spetlflc restrlttlons Imposed by funders or which have bee ralsed by the Charfty for pèrticular purpose5. The alm and use of each restrlcred fund is get out in Note 16 to the ftnanclal 5tstements. Tan8lble Flxed Assets Tanglble flKed assets are measured Initlally 3t thelr historfcal cost. t)epreciatK)n is provlded on 8 Stralghi-llne bè$15 at the following annual rates order to wrfte off each asset over Its estlm8ted useful Ilfe. Icr Equlprnent Furnlture ar)d Flttlngs Vehicle5 Shop Leases and Improvements - 33.33% on cost - 33.33% on cost 25% on cost In accordance wlth the current lease stocks It Is Impr2Ctlcal to estlm2te the falr value of the goods that are dor>ated to our shops for resale $0 donated goods lor resale are carrled at a £nll valuatlon. stocks of heaters, ele¢trlc blankets, duvets etc. for our Winter Warmth actSv1tle5 are wrltten off in the year In whlch they are purchased. Debtors and Llabilltles Debtors are measLtred at thelr recoverable amounts. Llabllltles are rnea5ured at their e5tlmèted settlement amounts. i.io Operatlng Leases Lease payments under operatlng lÈasÈs are re¢ognlsed as Bn expense overthe lease term on a stralght-llfte basis. i.ii Pen51aThs Pensions are accounted for in zccordancewlth FRS 102. Penslo# c05ts1o¥ the defined contrIbut￿n scheme 3re£h3rged to the accounts on an ètcruals basli In thè perlod In whlch they occur. Annual costsand the penslon provlslon forthe delSned benefll scheme are calculated and charged to the Statement of Nnanclal ActSvltles on the basls of IndependeTrt 8ctuarlal advice. The penslon provlslon has been created withln unrestrlcted Ajnds In compli3t)ce wlth ihe requlrements of the SORP, Deta115 of the pension scheme are disclosed In Note 18 to the flnancl6I statefflents. Paee 22

AGE CONCERN SOLIHULL tradlne 0$ AGE UK SOIIHULL (Company number: 031800621 Noiesto thè Consolldated Flnantial Statements Icontlnuedl lor the Year Ended 31 March 2022 INCOME FROM CHARITABLE ACTIVITIES- CONSOLIDATED Z022 Restrlcted 2021 Total Unrestrlcted Total Enabling people.. Community Advice Hubs Informatlon and Advlce Servke WlntÈr Warmth Winter fjr8nt Scheme1201211 Covid Loc31 Giant Scheme Household Support Fund 771,706 1,695 76,678 771,706 1,695 76,678 765.784 6,753 64.854 50,000 8,000 30,000 8,0(KS 30,OtKs 888,079 888,079 887.391 PrcrfhotlnE posltlvtr altitude5 to ayelng.. Care 3nd SeLf-funding Experlences iesearch project 5,308 5.308 Supportln8 older people: Older People's Specialist Service Covid Response Later Life Goals Linklng People Together Inc Volunteer Befrlendlng Servl Veterans Not Forgotten lended March 20211 Llnking Veteran5 Together Cynthia other small lunds 112,168 31,152 20,000 112,168 31,152 20,000 112,481 89,875 21.DOQ 80,784 80,784 97.601 14,280 35,000 50,750 12,972 35,0 50,750 15,738 2,766 8.151 2,766 342,826 345,592 343,388 Worklng wlth and for older people: ome Support Servlce Home from Hospltal Posttsral Stablllty Instructlon Dlglt81 Champlons Social Prescrlbers 190,$41 190,541 16.667 S6,485 7.755 29,417 254,261 16.667 86,485 7,755 29,417 80,235 28,560 190,541 140,324 330,865 363,056 TOTAL INCOME FROM CHARITABLE ACTIVITIES É193,307 £1,371229 £1,564,536 £1,599,143 Page 23

AGE CONCERN SOLIHVLLtradln¥ as AGE UK SOLIHULL Icompany number.. 031800621 Note5 tothe Consoll(fated Flnan¢lal Statements Icontlnuedl for the Year Ended 31 Marrh 2022 INCQME FROM CHARITABLE ACThVITIES- CONSOLIOATED Icontlnuedl INCOMEFROM CHARITABLEACTIVITIES- COAISOLIDA YED-PRIOR YEAR 2031 Restrkted Unrestrlcted Totul Enqbllngpeople.. CornFnUnityAdvice Hubs InAormotion undAdvlceSer¥lce Winter Wurmth Wioter Grant Scheme 765.784 6,753 64,854 50,000 765,784 6,753 64,854 50,000 887,391 887,391 Promotlrtypositlve ottitudes tOOgelng.' Cuft ondself-funding Experiences reseorch projett 5,308 5,308 5,308 5,308 Supportlttg olderpeople.. Llnking People Togetherlnc VolunteerBefrlendln 5ervlce OlderPÉoplÈ'sSpeclollstService Covi& Re5POff15e Laterlife Gouls Veterons Not For9Qtten Othersmollfunds 97,601 112,481 89,875 21,000 14,280 6,194 97,601 112.481 89,875 21,000 14,280 8,151 1,957 1,957 341,431 343.388 WL7rklng wlth ¢7ndfor olderpeople,. Home Supportservlce P05turolStcTbllltylnstructlon 5ocittl Prescrlbtrs 254,261 254,261 8(1,235 28,560 8Q,235 28,560 254,261 108,795 363,056 TOTAL INCOME FROM CIIARITA8LEACTIVITIES £261,526 £1.337,617 E1599,143 Page 24

AGE CONCERN SOLIHULL tradlng a5 AGE UK SOLIHULL (Company number.. 031800621 Notts to the Consolidated FlnaThclal Statements Icontln¥edl forthe Year EndÈd 31 March 2022 YOTAL EXPENDITURE- CONSOLIDATED 2022 Support costs 2021 Total costs Direct costs Tot31 costs Ralslng funds: Shop5 Futhdralslng actlvltles 80,929 41,037 6,666 808 87,595 41,845 85.984 49,611 121,966 7.474 129.440 135,595 Charltable actlvltles.. Enabling people Promoting posltlve attitudes to igelng SuppDrting older people Worklng wlth and for older people 743,295 114,646 857.941 836.245 5,308 305.995 336,523 323,215 317.097 36,649 47,387 359,864 36Jl,484 1,383,607 198,682 1,582,289 1,484,071 other e¥pendlture', GovernantÈ costs 10.619 Total expenditure £1,505,573 E206,155 £1,711,729 £1,630,285 The methods of £osl alltscatlon are expjalned In Note 1.4. We have reviewed the way we Identlfy and dlsclose Governance costs. These are now included In Support costs rather than belng shown as a separate Ilne. TOTAL EXPENDITURE- CONSOLIDA TED-PRIOR YEAR 2021 Support costs Dlrect costs Totol costs Roklnglynd$.' Shops Fundmlslnp octlvitie5 83,089 47,741 2.895 1,870 85.954 49,611 130,830 4,765 135,595 Churltable ¢7rtAvltles.' Enobllngpeople Promotlng posltlve ottiivdes ro ugelng Supporting alderpeople Wothlng with ondfvrolderpeople 727,750 10&495 4.507 34,595 26.069 836,245 5.308 3¢35.995 336,523 271,400 310,454 1,310,405 J73,666 1,484,071 OthereJ¢pendltur¢.' GoverfilFn￿ Costs 10,619 10.619 TottFI expencliture £1,451,854 E178,431 £1,630,285 PaEe 25

AGE CONCERN SOLIHULI tradlns asA6E UK SOLIHULL Icompany number: 031800621 Notes lo the Con5011dated Financl81 Statements l£ontlnuedl for the Year Ended 31 March 2022 TOTAL EXPENDITURE- CONSOLIDATED Icontlnuedl Anatysed 5UPPOrt CD5t5 conslst af the folk)wlng.' 2022 2021 stsff costs HR Support Governance Sncludlng audlt ICT Includlng Support Premises Other 137,655 7,676 23.253 10,372 4,354 22.846 132,993 4,321 23,162 10,238 4,763 13,573 206.156 189,050 We have reviewed the way WÈ IdÈntlfy and dlsclose Governance cost5. These are Jow Included in Support costs yatherthan belng shown as a sepèraie Ilne. The comparatives for 2021 have been rocalculatÈd and a￿ shown above. STAFF COSTS AND EMPLOVEE BENEFITS 2022 2021 Wages 3nd salaries Soclal security ¢OSts A8e UK Penslon Pl&n- employers, contributlons Age UK Retirement Beneflts Scheme- servlce costs Redundanry payments 898,834 56.516 68,309 7,000 887,275 51,739 67,797 7,000 549 1,030,659 1.014,360 No employee réceivÉd rèmuneratlon and beneflts lexcludlng penslon costs1 ol yllore t￿n £60,000 durlnEthe year12021.' nlll. The total amount ol employee remuneration and benefits Isalaryp NI'ER and pensk)n contrtbutlonsl p31d by the Charlty In relation to Its key management personnel durlngthe year was £144,07812021.. £14S,0571. STAFF NUMBERS The average number and full-tlme equivalent number of employees durfng the year was as follows.. Number Full.tlmt equlvalent 2021 2022 2021 Charitsble activities Activities forgenerating fund5 Management, 3dmlnlstratlon and flnaDce 43 47 28 29 58 63 38 40 TRANSACTIONS WITH TRUSTEESIDIRECTORS None of the TrusteeslD(rectors has been paSd any remuneratlon or recelved any other beneflts from an employment wlth the Charlty12021.. £nlll and no Trustep/DiTectorexpenses have been incurred12021'. £nlll. Page 26

AGE CONCERN SOLIHULL tradlnE as AGE UK SIXIHUIL (Company nurnber.. 03181J0621 Note5 to the Con5011dated Flnanclal Statements Icontlnuedl forthe Year Ended 31 March 2022 RELATED PARTY TRANSACTIONS There were no related partytransacrions rÈqulrlnz dlsclosurÈ during the year12021.. £nlll. TRANSACTIONS WITH AUDIYOR The CharitVs audltors provlde a ststutDry audlt only and the fees payable durlnethe year were E3,9(Ml12021.' £3,900>, TAXATION The chaiitable CoM￿nY Is not11able In general for tsxatlon on Its actlvltles due to Its charltable nature. ID. TANGIBLE FIXED ASSETS- GROUP AND CHARITY Furnlture and Nttlngs Shop Leases and Vehl£le$ ImpYo¥ements ICT Equlpment Total C05T'. At l Aprll 2021 Additions 0i5posals/Obsolescence Reclas51fic3tlon 79,668 15,101 112.2261 112,0001 26,379 822 8,56D 7,805 IS.3851 114,607 73,419 117,6111 49,691 12,0)0 At 31 March 2022 70,543 39.201 49,691 10,980 170,4L5 DEPRECIATION.. At l Aprll 2021 Charge foi year Disp05alslobsolescence 52,619 15,717 112.2261 112,0001 24.￿5 1,619 8,560 4,702 15,3851 85,184 26,179 117,6lll 4,14L 12,IM At 31 March 2022 44,IlQ 37,624 4.141 7,877 93,752 NET BOOK VALUE.. At 31 March 2022 £ 26,433 £ 1,577 E 45,550 £ 3,103 E 76,663 At 31 March 2021 £ 27,049 £ 2,374 £ 29,423 ii. FIXED ASSET INVESTMENTS- CHARITY Investment In subsldiary The Charltvs fixed asset Investments at the balance sheet comprlse a IIW. holdlng of the Ordlnary share capltal of Age Concern Sollhull Trartlttg Llmlted tradlng 8s Age UK Sollhull Trading (Company number., 029081401, N4e UK Sollhull Tradlng's Ieglstered address Is the same as the Charitvs. The aggiegate capltal and reserves of Age UK Sollhull Tradlng Hs at 31 March 2D22.. 2022 2021 Aggregate tapitsl and reserves AgÈ UK SollhullTradlng had no actlvltles durlng the finantlal year to 31 March 202212021.. £ nlll. Page 27

AGE CONCERN 50UHUIL tradlnE as AGE L¢K SOLIHULL (Company number.. 031800621 Notesto the Consolldated Fln8n¢lal Statement5 Icontlnuedl lor the year Ended 31 March 202Z DEBTORS.. AMOUNTS FALUNG DUE WITHIN of4E YEAR- GROUP AND CHARITY 2022 021 Tr3de debtors Prepayments & accrued Income VAT recoverable 51.296 82,686 I,L65 61,904 60.932 591 135,147 123,427 13. CREOITORS.. AMOUNTS FALUNG DUE WITHIN ONE YEAR-GROUP AND CHARITY 2022 2021 Trade credltors Accrued expenses Deferred incomÈ (Note 141 PAYE, N31k)nal Insurance and pen51on contrlbutlons 57,395 98,964 182,065 22,488 26,778 48,248 64,588 19,440 14,627 25,598 387,690 172,501 The provlsiDn for liabillties is the value of the accrued byt as yet untaken annual leave and tlme off In Ileu of staff at the yÈar end, 14. DEFERRED INCOME I0￿r accountlng pollcy on deferred income Is set out In Note 1.3.) 2021 Balance at l Aprll 2021 Amount released to IncomlRg resources Arnts￿nt deferred lfi year 19,440 119,4401 182,065 2,618 12,6181 19,440 Balaftie at 31 March 2022 182,065 19,440 15, ANALYSIS OF GROUP NET ASSETS BETWEEN FUNDS Unre&trl¢ted funds Ae5trlcted fuftds Total funds Tangible Ilmed assets Net cur¥ent assets Creditors.. amounts fa111ng due after more than one year 76,663 307,636 76.663 571.019 263,383 Total net asset5 at 31 March 2022 384,299 263.383 647,682 PRIOR YEAR Unrestrlcted fvnds Re5trirted funds Totol Tonglbleflxed a55ets Ntt ctsrrentosset5 Credltors.. omountslulllng due ftermore thon one yeor 29,423 396,330 29,423 602,235 205,905 110,oDoI iio,oJoi rotolnetos$ets ut31 M•r¢h 2021 415,753 205,905 621,658 Pige 28

AGE CONCERN SOIIHULL tradlng as AG£ UK SOLIHLIIL (Company number.. 0318L￿611 Noté5 to the Consolldated Flnanclal 5¢alement5 l£ontlnuedl forthe Year Ended 31 Marth 2022 16. RESTflICTED FUNDS Opening Balance Movement In Year Transfers between Funds Transfers to/from Unrestrlcted Futtd5 closlng Balan Communlty Advlce Hubs Publlc Health Wintpr Warmth AEe UK Sollhull Winter Wèrmth Covld Loc31 Grant Scheme Household Support Fund Older People's SÈrvitÈs Informatlon Servlce Postural Stablllty Instruttlon Later Life Goals Llnking People Together L5nklng Veterans Together Dlgital Champlons Cynthla Covld Response S(Klal P￿sCrIber$ Home from M05Pltal HSS Vulnerable 5￿pport Fund Emergency Fund Age Concern Castle Bromwich 52,053 14,463 26,551 23,960 2,424 3,363 1,380 11531 10.791 464 112,5621 20,000 13,0491 576 2,597 2,802 121,3941 1,227 77.240 16,887 29,914 11,3801 153 31,635 14,227 20,624 42,426 14.691 16,D62 8,000 120,0001 37,151 34,102 576 2,597 2.802 21,394 7,504 11151 11,9601 15441 7,504 1,525 11,773 5.284 1,640 1,733 5.828 L2,000 205,905 36,084 21,394 263,383 Covld Loc31 Gr3nt Scheme and Household Support Fund were new activltlès th15 year wherewe we¥e asked to distrlbute gr8nts behall of SMBC. The Movement In Year wte for these actlvltles shows only our own income and expendtture. (Thls diffeis from the present3tlon of thè SMBC Wlnter Grant Scherne last year which included the grants dlstrlbuted.) The totsl grants dlstributed under the CLGS and HSF were approxlrnatelyE40,000 and £176,(KIO respectNely. In previousyears'older people's Servlces. Included our LlnkSng PeopleTo8etheractlvltles but these are nowshown separatety. As in 20121, the Covid Response Included above Is only those grants or other fundlng whlch we retrfved to 5UPPOrt speclfic Covld Response oitlvSU25 not otherwise includerl in other re5trlcted or unrestrlcted activities. eg. our volunteer shopplng servlce. Page 29

AGE CONCERN 50LIHUIL tiadlng asA6E UK SOLIHULL (Company numbvr: 031800621 Notesto the Consolldaied Flnan¢lo1 Statement5 Iwntlnuedl forthe Year Ended 31 March 2022 16. RESTRICTED FUNDS Iconlinuedl PRIOR YEAR Openlng Bulonce Movement In Yeur TrGnS]ers between Funds TrJnslers tD/from Llnrestrlcted Funds Bulunce CommunltyAdvlce Hubs Publlc Heolth ￿nter Wormth Age UK&)lihull Wlnter Wtsrmth SMBC Wlnter Grontscheme PosturGIStabllity Instruction Informution Service OlderPeople'sServices LoterLlfe SOGIS VeterGns Not Forgotten CovldRespokJse 5odolPrescrlbers Age Concern Costle Bromwlch HSS Vulneroblesupport Fund Emergency Fund 8,633 9.256 12,954 39,920 5.207 13,597 3,500 52,053 14,463 26.551 2,134 14,705 19.309 14,990 13,978) 49,477 21,000 3,500 3,5UO 20,624 14.227 68,786 110,500) 110,5001 4.402 1,732 1.832 1,426 192) 199) 5,828 1.640 1,733 74,957 141,448 IJOS001 2Q5,905 SM8C Wlnter Gront Scheme, Veterons Not Forgotten, CovidResponse ondsoclul PrÉscrlbers wgre oll new octlvltles thls yetsr ond olllundlng received woslully spent during thE yeGr. For Covld Response included above, we hove Included only those gronts or other fvndlng which we recelved to support speclfic Covld Response octivltle5 not otheKw15e included ffn othe restrittedorunrestrictedactivitle5, eg. our volunteer5hoppingseThNce. OurLuterLife Goolsfunderpermitted50% of thlsyeGrfs fundlng to be ullocuted to Cowd response ond th15 Wtis tronsferred to unrestrlcted to cover our Covld Response octlvltles or to lund oddlrlonol costs orlslngfrom the tffects OJÈlepondemlc both olwhlclF ore onoolng. Page 30

AGE CONCERN SOLIHULL tradlng as AGE UK 50LIHULL Icompany number.. 031800621 Notes tothe Ctsnsolldated Flnanclal Statements Icontinuedl lor the Year Ended 31 March 20ZZ 16. RESTRICTED FUNDS Icontlwedl MOVEMENTINYEAR,. Movement In Year Income Expenditure CcrnmuDity Advice Hubs Publlc Health Winter Warmtl Age UK Solihull Winter Warmth Covld Local Grant Scheme HousÈhold Support Fund Older Peop￿,$ Services IRIDrmalion se￿iCe P05tural Stzbility InstrLtcti¢n Later Llfe Goa15 Llnklng People Together Linklng Veterans Together Dl8Stal Champlons Cynthi Covld Response Soclal Pre5crlbers Home from Hospltal HSS vulnerab￿ Support Fund Emergèncy Fund Age Concern Ca5tlE Bromwl¢h 773,005 11,729 64,949 8,000 1749,0451 19.3051 161.5861 16.6201 130,1531 1101,3781 11,2311 199,1211 23,960 2,424 3,363 1,380 112,169 1,695 86,559 20,IX>D ,934 35,100 7,920 63,510 31,174 29,417 16,667 113 12,972 1,000 10,791 112,5621 20,000 13,0491 576 2.597 2,B02 121,3941 193,9831 134,5241 15,3231 160,7081 152.5681 129,4171 19,1631 12281 114,9321 11,5441 7,504 11151 11,9601 15441 1,396,913 11.360,8291 36,084 MOVEMENTIN YEAR-PRIOR YEAR,, Movement In Prlor Ye17 Income Expenditure CommunltyAdvlce Hubs Publlc HeGlth Winter Worn?Èh Age UKSollhull Wlnter Worffnth SM8C WlnterGrontScheme P05turolStGbillty Instruction Informotlon Service Older People's5ervlce5 Loter Ille Gouls Veterons NotFoKgotte Covld Response Sociol Prescrlhers Aoe Concern Custle 8romwlch HSS Vulnerfjblesupport Fund Emergency Fund 799.984 13,5(X> 20,754 50,0(K) 80,559 6,753 211.802 21,000 14.280 89,875 28.5 176Q,064J 18,293) (7,1571 150,0001 165,5691 110,7311 1162,3251 39,920 5,207 13,597 14,990 13,978) 49,477 21,000 f14,2801 189,8751 (28,5601 426 12321 {6,5931 1426 192) 199) 2.344.701 (1,203.253) 141,448 Page31

AGE CONCERN SQLIHULL trodln8 as AGE UK SOLIHULL Icompathy number: 0318Q0621 N¢)tes to the Consolldated Flnancial Statements Icontlnuedl for the Year Ended 31 March 2022 16. RESTRICTED FUNDS Icarrtlnuedl Pur se of fund Reason for restrlrtlon CommunSly Advice Hubs To dellver community advlce hubs, In partner5hlp with others, in North and Central Solihull. to provlde a slngle source ol high quality Inforynatlon and advice to As speclfied by lunder5 Publlc Health Winter WarEnth Thls fund Is to provide Information, guldance and heatlng Items to vulnerable resldents during thp colder months, or Indeed during heatW3ve. As specifted byfunders Age UK Sollhull ￿nter Warmth Extension of the PHWW seNKe to provlde year round Inftsrmation, advice and practlcal supportto resldent5 of Solihull regardlng thÉlr Issues relatlng to energy use. For knse In these cIrcumstan￿5 or a5 5peclfted by fundèrs SMBC Wlnter6runtScheme To keep vulnerable resldents o]Sollhull worm ondfed overthe 20121 wFDter vlo smullgronts forheatimg Items. £lothln&foodetc. As speclfledbySMbC Covld Local Grant Scheme IAuglSept 20211 To Support vulnerable rpsldents of Sollhull vk small Erants for fuel debt, he3tlng Items, £lothSn& food etc. As specifled bySMBC Household Support Fund (Winter 20211221 To support vulner8ble residents ol Sollhull via small giants for fuel debt, heating items. cbthln& food etc. As spe¢llled by SMBC Older PeDplÈ's Servlces To provlde spe¢lali5t adVI￿j preventat￿ and ear￿ IntÈrvÈntlons for older people. As spec￿led by funder5 Information Servlce To provlde z specta115ed Independent infom)atlon servlce for older people. For USÈ In these circumstances or as specllied by funders Postural stabl1￿¥ Instrucuon To ofter older people who have had frequent fa115, which have resulted In hospltal admlsslon, a 20 week programme of strength confldence bulldlng exerclses. As speeifted byfunders Later Llle Goals To Itnprove outcomes forolder people who have laced or are latlng a signific3nt life event, Such as bereavement, becomlng 8 carer, becomlnE lonety and Isolated, and helplng and supportlng them to plan how to deal wkh the life change. As speclfied by funder5 LlnklnE Pecple Together TD provldp advlce and support to older people In partkular to reconnect them back Into thelr local comrnunlty where posslble. Servlces Include VolLtnteer Belrtending and lunch clubs. For use in these ¢lr¢umstances or a5 5peclfled by lunder5 Llnking Veterans Together Atwo yeèr prolett for Sollhull veteraas focu5sed on ta£kllng loneliness. As spe¢llled by funders Y3ge 32

AGE CONCERN SOLIHUIL tradlng as AGE UK SOLIHULL (Company n￿mber.. 0318006ZI Notes tt) the Consolldated Flnanclal Statement5 Icontlnuedl IDf the Year Ended 31 March 2022 16. RESTRICTED FUNDS Icontlnuedl Fts Pur 05e of lund Aea50fi foi rest Ictlon Digital Champions To offeT older people tralnlng, support and, f necessaryj IT equipment to Smprove IT skills and access to the dlgital world. As speclfled by funders Cynthla Ourown electrlc people-mover. To support older people to travel to our LPT and PSI activlties. As speclfled byfunders Vererons Not Forgotten (ended Morch 2021J To support the needs of veterilns In Sollhull due to the Covldpundemic, eo. home dellverles, Gsslstlng wlth L7ccess to 5ervice5. A55pecffledbyAundes Covld Re5POn5e Various grants to support our ongolry CovSd response activities, ee. volunteer shoppers, equlpment to enable staff to work from home, addltlonal staff hour5. As speclfled by lunderg Social Prescrlbers Provislon of staff to a local PCTto act as a socizl pres¢rlber. As specifled byfunders Home from Hospltèl a°Wekome Home Serwi¢e' provldlng SUPPDrt to vulnerable SoSlhull resldents belng discharged from h05Pital, as well as enabllng their discharge, As speclfted by funders SS Vulnerable Support f und To 5ub5idlse the fees of vulnerable cllents of the Home Support SeNITr. For use In these clrcurn5tantes Eftrgenty Fund Emergency srn&ll grants to Age UK For use in these clrcumStsn￿S AEe Concern Castle Bromwkh To contlntte to support and fund the provlslon of a regularclub for older people, followlng the closure of the local charlty. For use In these tlrcumstances or a5 spec1f￿d by funders 17, OTHER COMMITMENTS At 31 March 2022, the charlty had annual commitments under nO￿tancelIable operating leases explrlng asfollows.. Equlpment 2021 Land and Bulld1ngs 2021 2022 2022 Wlthln Dne year L4,WO 2,000 BÈtweeTr two And ffve years 12,033 12,033 8,250 20,250 In more than flve years Page 33

AGE CONCERN SOLIHULL tradln8 as AGE UK SOLIHULL Icompany number.. 031800621 Notes to the Consolldated Flnanclal Slatements Icontlnuedl for the Year Ended 31 March 2022 18, PENSION SCHEMES The Charlty partlclpated In the Age UK Retlrement BenÈflts Scheme whlch was a defined benef4ts scheme and has now been closed. Emph)yee5 are now offered entry to the Age UK Penslon Plan which Is a dellned contrlbutlon scheme, current admlnlstered by Scottish Widows, The deflned beneflt scheme ThÈ level of benellts provSded by the Scheme depend5 Dn a membeffs length of servlce and thelr salary atthelrrtate of leavlng the Stheme. The Scheme ¢lo$ed to hiture accrual on 30 November 2008. The kheme is a multi-ernployer scheme and the assets and Ilabiiitles for each ol the particlpatitE Employers have been deterrnlned based on thelr re5PeCtive share ot the funding liabllities as at 31 Mirch 2019. Th15 shale has ￿en updated to allow forchan8es In the partlcipatlTrg employers over the period to 31 March 2022, Alull actuarlalvalu3tlon ofthe SchemÈwascarrled outa5at31 March 2019 and the results ofth15vzluatlon have been updatEd to 31 March 2022 by a qualified Independent actuary. The results of the latest fundingvaluation èt 31 March 2019 have been adjustÈd io the batsnce sheet date taking account of experlence over the perlod sl#¢e 31 March 2019, changes In tn3rket condltlons and dlfferonces In the linanclal 8nd demographlc assumptlons. The funded status on the FRS 102 tjasls for the Scheme has Improveil and has an accountlnE surplus as at 31 March 2022. Thls was prirnarily due to the de¢Yease In Ilabilitles overthe year due to an increase In the discount rate, although thls was partlally 0115et by an Increase In future Inflatlon expectatlons. Contrlbutlong made to the Scheme by Employer% and an Increase In the value of the Seheme'5'return 5eeklng' assets also Iinproved the posltlon. Itls Important to note that the pension113blllty or surplus wlll alter in response tD change5 to etonomic, demographlc and Inve5trnent market condStSons. Valuations are snapshots on Dne d3y. A Ilablllty doe5 not Cry5tallise In the short or rnedlum term. Under FRS 102 Efflployers are #ble to reco£nise a penslons surplus on their balance sheet provided that there Is a theoretlcal route by whlch they arE able to lecover the surplus either through reduced Contributions In the future or through refund5 Irorn the Scheme. The Scherne has chosen not to recognlse the accountlng surplus è5 3t 31 March 2022. Fundlng contributlot)s are agreed by the Independent actuary and the penslon fvnd's trustees, The expected contributions bv thp Charity for the year ending 31 March 2023 have not yet been formally conflrmed and totEtinue at the prevlously agreed level of £30,ODD pa. Contrlbutlons Include an albwance lor admlnlstratlon expenses and PPF levles and ire factored Into future budgets and business plans to ensure that they are managed. 2022 2021 RÈconclllatlon of funded 51atus to balan￿ sheet: Fair value of Sche¥ne assets Present value of defined beneflt obligatlo L,334.000 11,249,000) 1,290,OLK> 11,300,OIX)I Funded status 85,ODO iio,0001 UnrecoBnlsed asset 185,0001 AsseVlli4bllityl recognised on the balance Sheet iio.0001 2022 2021 Movements In year.. Penslon scheme deflcit at start of year AdmlnlstratNe expenses Cash contributlon Attuarlal ljossllgaln Change in the effect of the a55et celllng iio,0001 17,0001 30,000 72,DOQ 185,0001 18,0001 17,(QQl 1S,IX iio.(NJoi Pension scheme deflcit 4t end of year iio,0001 Page 34

AGE CONCERN SOLIHULLtr8dlnK as AGE UK SOLIHULL (Company number.. 031800621 Note5 to the Consolldated Flnanclal Statements Icontlnuedl forthe Year Ended 31 March 2022 18. PENSION SCHEMES Icontlnuedl Falr value of Sthem8 as58t5'. Openlng falrvalue Interest Income on Scheme assets Galns on Scheme assets Contrlbutlons by Charlty Net benefits paid out Admlnistratlon costs Incurred 1,290,000 27,000 36,000 30,000 142,0001 17,0001 1,198,000 26,0 96.0 15,000 138,0001 17,0001 Closing fair value of Scheme a$5ets 1,334.000 1,290,000 2022 2021 Present valut of defined benellt obl¢Eatlon5.' Openlng defined benefit obligatlons IDBOI Interest eKpense on DBO Actuarial Igainslllos5es on Scheme Ilabllltle5 Net beneflts pald out 1,300,000 27,ODO 136,0001 142,0001 1,206,000 26,QOO 106,0iX) 138,o<x)I Clos%ng defined bèneflt obllgatlon 1,249,000 1,300,O<KI The prlnclpal assumptions used to calculate the Ilabllltles under FRS 102 are: 2022 %pa 2021 %pa RPI inflatlo 3.60 2.80 NIA 3.to Rate of increase In ￿larIeS Penslon Increases-. Rate of Increase In paymtnt of pre 2006 penslons Rate of Increase ol post 201kn penslons Dlscount rate for SchEmE Ilabilitle5 NIA 3.60 2.50 2.8D 3.10 2.50 2.10 Page 35