
## Improving later life 

………………...……...……..... 2021-22 Annual Review 



Welcome to Age UK Solihull’s 

Annual Review 2021-22 

Our vision is of a world where older people flourish, and our mission is to help improve the lives of all older people in the borough of Solihull. Together with our trustees, staff, volunteers, partners and supporters we help make later life better for thousands of older people in Solihull. 

2 




## Directors and Trustees 

D C Mattocks (Chairman) 

J Baynton (resigned 24 November 2021) 

L E Bourne 

P Chauhan 

P J Oakley 

R M Paulin (appointed 25 May 2022) 

N C Robinson 

A J Rolf (appointed 27 July 2022) 

S R Tomlinson 

## SMBC Rep 

Cllr Andrew Burrow 

## Company Secretary 

A F Hastings 

## ce Registered Off 

The Core, Central Library Building, Homer Road, Solihull, B91 3RG 

## Registered Charity Number 

1055887 

## Senior Statutory Auditor 

Mr J Seagrave FCCA 

## Statutory Auditors 

Seagrave French LLP 

SFHQ, 1 Poplars Court, Lenton Lane, Nottingham, NG7 2RR 

3 



## President’s Message 

Having been involved with social care for most of my years as a councillor, I recognise the great work that Age UK Solihull does to champion and support older people. 

The need for help, advice and support has never been greater than in today’s challenging economic climate so the services provided by Age UK Solihull make a real difference to the lives of those who face the 


challenges of managing on limited incomes, are worried about the cost of heating, living with disability, are housebound and with limited mobility - or just needing someone to talk to. 

Thanks to all the trained Advisers and other volunteers who give so much of themselves to make life better for our older citizens through a range of practical services. The work of Age UK Solihull is highly respected by the community and very much valued by the people you serve. 

## Councillor Ken Meeson Mayor of Solihull 2021-22 

4 



## Chairman’s Statement 

For the second year running, Age UK Solihull have risen to the challenges posed by the COVID-19 pandemic and its devastating effects on our older and vulnerable client group. We know that the pandemic isn’t over but we are heartened that the vaccination programme has seemingly managed to break the connection between infection and death rates, which is extremely welcome. 


Demand for our services have soared, particularly those which help people to cope with the isolation caused by the pandemic – such as our telephone befriending service. The reopening of our clubs in September 2021 was greeted with much joy as people tentatively tried to get back to some kind of normal. 

The need to be digitally connected has never been greater and we are pleased to have been able to work with Public Heath to successfully pilot the Digital Champions Project, with trained volunteers dedicated to helping older people to become confident in their use of digital tablets and smartphones and helping them to stay connected with friends and family during these distressing times. 

This review contains many inspiring reports of our work and how we make a difference to the lives of so many older and vulnerable people in Solihull, whether it’s through our very busy Community Advice Hubs, our specialist Information and Advice Service, Postural Stability classes, Home Support Service and more. 

None of our work would be possible without the amazing input of so many volunteers. During the last year we have had 353 active volunteers - a ratio of 6 volunteers for every member of staff, a truly great example of active community involvement. 

I am immensely heartened by the tremendous commitment shown to this charity by my fellow Trustees, and the staff and volunteers of Age UK Solihull, who do so much to help and support older people in Solihull. May I offer my personal thanks to the senior staff team, who have the concerns of older people at the forefront of everything they do. 

## D C Mattocks 

## Chairman - Age UK Solihull 

5 



## Chief Executive Offcer’s Message 

Well, we thought that 2020-21 had been a year like no other but sadly the COVID-19 pandemic has continued to disrupt what we used to call ‘normal life’ for the second year running. Age UK Solihull are profoundly proud of the dedication and willingness, to say nothing of the unending energy and enthusiasm, shown by our staff and volunteers in supporting our older and vulnerable residents and communities through the best and worst of times. Add to that the unexpected need to support the refugee exodus from Afghanistan, a huge number of whom came through Birmingham airport which is in the Solihull Metropolitan Borough and on our doorstep. This was followed it felt like not much later by a similar influx of bewildered and traumatised people fleeing the war in Ukraine. Such a troubled two-year period will not be easy to forget and there are many whose lives have been lost or changed forever that we will want to remember. 

The last year has seen us learning to live with COVID-19 and to address its continuing impacts. For a while it was all a bit ‘stop/start’ in terms of what we could do and when we could do it, in trying to safely bring our services back to being open and face-to-face for our clients. In particular there has been the need for our staff to constantly test for COVID-19 infection themselves to help keep our more vulnerable clients as safe as we possibly could, while continuing with our vital work. The COVID-19 pandemic was a frightening time for many of our clients and their confidence to get out and about again has taken a severe knock. 

Throughout another year of significant challenge and change, our team of staff and volunteers continue to work to not only maintain our own service delivery but to also play a role in the strong inter-agency partnerships in Solihull to support those in need. 

Despite all this, we continue to face the future with enthusiasm, believing that we have a staff and volunteer taskforce and a loyal supporter base that will allow us to maintain a steady, reliable and supportive presence in the Borough of Solihull for older and vulnerable people. 

## Anne F Hastings Chief Executive Offcer 



## Employees as at 31st March 2022 

Management 



Charity Shops and eBay 





Community Advice Hub - Social Prescribers/ including Benefits and Debt Community Advice Hub 














Linking Veterans Together/ Community Advice Hub 


Older Peoples I&A/ Community Advice Hub 



Winter Warmth 




Direct Payments 



Home Support Service & Home From Hospital Service 


















Postural Stability Instruction and Linking People Together 






Finance Admin 






Fundraising 



Volunteering 


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## Enabling People 


to get involved in shaping their world so that it better meets their needs 

8 



## Highlights 

The number of clients accessing the Community Advice Hubs during 2021-22 were approximately 70% of the levels of prepandemic levels (2019-20), but the number of contacts those accessing generated at around 90% of pre-pandemic levels, indicating more work is being done per client. 392 people accessed the Age UK Solihull Enquiries Line , which generated 1,860 contacts. 

…………………………………………………………………………………………………………………….. 


The South Solihull Community Advice Hub dealt with 3,185 people and generated 15,691 contacts. The North Solihull Community Advice Hub supported 1,575 people and generated 7,064 contacts - 57% higher than last year, indicating the more complex nature of the help needed in the second year of the pandemic. 

…………………………………………………………………………………………………………………….. 

Our All-Age Benefts Services (a partnership of Age UK Solihull and Solihull Mind) successfully claimed £2,568,000 , only slightly below last year’s figure of £2,601,000 .  Our success rate in supporting people to claim the benefits to which they are entitled remains consistently high, bringing our total benefits and grants success for 2021-22 to £2,827,000 , an increase on last year’s total of 


## £2,670,000 . 

…………………………………………………………………………………………………………………….. 

The Direct Payments Information and Advice Service was accessed by 55 new clients and helped 277 people to manage their personal care budgets and find the right kind of support to meet their care needs. 


…………………………………………………………………………………………………………………….. 

Our sub-contract with the Disability Resource Centre (DRC) to provide Disability Casework resulted in 424 clients being supported (141 in 2020-21), resulting in 1,910 contacts being generated (202021 was 964). Our Outreach services (Age UK Solihull and Solihull Mind) helped 540 people and generated 3,127 (2,738 in 2020-21). 


…………………………………………………………………………………………………………………….. 

The Solihull Winter Warmth Campaign has been delivered by Age UK Solihull on behalf of Solihull Council since 2008. This year the project recorded 912 clients (2020-21 was 418) and 3,428 contacts. Solihull Home Energy Awareness Project funded by Energy Redress is also part of the Winter Warmth Campaign and has exceeded its target of 500 ; the actual number of homes being helped reached 784 . 


9 



Promoting 

Positive Attitudes to Ageing 

by recognising the valuable contribution that older people make to society 

10 



## Highlights 

## Safeguarding Adults 


At Age UK Solihull, we take very seriously the need to work in a way that prevents harm and protects those we support. 

Safeguarding adults means for us, protecting a person’s right to live in safety, free from abuse and neglect. 

As well as ensuring that all relevant staff and volunteers understand their responsibility, we also ensure that they have relevant training and DBS checks in place. 

We sit on the Solihull Adult Safeguarding Board and chair the Engagement and Prevention Sub Committee and ensure that the Voluntary and Community Sector in Solihull are well represented as key players in the prevention of abuse of older and vulnerable people in the Borough. 

…………………………………………………………………………………………………………………….. 

## Partnership Working 

Age UK Solihull continues to work in partnership with statutory and voluntary sector colleagues in Solihull to achieve the very best outcomes for our client group. 

This has never been more evident than in the last two years when amazing things were achieved by people pulling together to support those in need. 



We also work closely with our colleagues at Age UK and the Age England Association on our common aims for older people and are active members of the Age UK West Midlands Regional Board and Networks. 

11 



Supporting Older People 


through a wide range of services delivered in the way that older people want 

12 



## Highlights 

Our Older People’s Information and Advice Service has seen a doubling of the number of older people accessing the service, up from 774 in 202021 to 1,641 in 2021-22. This is a specialist service which requires staff to have a high level of knowledge and experience in a wide range of areas including housing, care and independent living and a whole host of other issues which impact on the lives of older people in Solihull every day. 

…………………………………………………………………………………………………………………….. The Linking People Together Service has had an extremely busy year as during the second year of the pandemic, it was again at the forefront of ensuring that old people received welfare contacts to ease the worry and loneliness of lockdowns. Referral numbers doubled during 2020-21 at 424 but have remained high in 2021-22 at 307 . At the end of March 2022, there were 612 older people in the service (Befriending and Clubs) and a waiting list of 159 people. Volunteer numbers have dropped since the height of the pandemic when many people who were furloughed or otherwise not as busy as they would have been in a normal year returned to work and other activities; nevertheless volunteer numbers have remained good at around 200 for this popular service. 

…………………………………………………………………………………………………………………….. 

Linking Veterans Together is funded by the Armed Forces Covenant Trust Fund and to date has reached 318 older veterans against a target of 350 by the end of the project in March 2023, so it is well on track to meet the target. The service has delivered digital skills classes and has organised 3 events for veterans. Current work includes working with Veterans on a Memory Book which will include stories, photos and poems. 

…………………………………………………………………………………………………………………….. 

Later Life Goals supports older people with life-changing issues such as bereavement, life changing illness or loss of mobility, financial hardship and many other needs. It is funded by the Masonic Charitable Foundation via Age UK, and has also led to a practical and supportive relationship being forged in Solihull between Age UK Solihull and Knowle Masonic Centre (KMC) who were also very generous to older people during the pandemic. 

…………………………………………………………………………………………………………………….. 

## Veterans in Solihull Not Forgotten was a new project funded by the 

Armed Forces Covenant Fund Trust, ensuring veterans had the help and support they needed in the height of the pandemic. It had a target of 200 veterans to be identified and offered direct support, and despite the limitations presented by the pandemic, was able to support 272 veterans in the borough. 

13 



## Working With and For Older People 


in very practical ways to promote their health, wellbeing and independence 

14 



## Highlights 

Age UK Solihull’s only chargeable service, the Home Support Service was hit very hard by the pandemic as clients feared the transmission of COVID-19 into their homes. In 2021-22 we continued to be affected by very high level of COVID and other non-COVID related staff illness. We also sadly saw a significant loss of clients due to death or a move into residential care as the effects of the pandemic took its toll on this vulnerable client group. 8,899 paid hours of support were provided to clients but this is around 65% of pre-pandemic levels. We remain optimistic and positive about the service and will hope to overcome …………………………………………………………………………………………………………………….. the difficulties in recruiting locally to this vital service in the coming year. The Home from Hospital Service is funded by Adult Social Care and enables timely discharges from hospital together with post-discharge support. It works closely with the Hospital Social Work Teams and provides a range of practical help and support to help a person settle back into home following a stay in hospital and the often unexpected disruption that can cause to an individual, particularly those who do not have family or friends nearby. 

…………………………………………………………………………………………………………………….. Social Prescribing funded by South Central Solihull PCN (4 GP practices) has consistently achieved higher-than-target outcomes with 164 referrals supported in the last year against a target of 96 for the period. The relationship with the PCN has also led to a second year of being able to support the Richmond Road practice with its well-organised vaccination roll-out by ensuring that the most vulnerable older people were able to get to the venue and safely access their vaccination when they were there. 

…………………………………………………………………………………………………………………….. Our Postural Stability Instruction classes funded by BSol CCG are the only evidence-based strength and balance exercise for those suffering frequent falls. The service has always exceeded its target numbers ( 180 against a target of 136) and the outcomes for those using the service are outstanding, with 89% of those successfully completing the programme not having had another fall in the postprogramme monitoring period and 97% continuing to undertake exercise following their completion of the course. 

…………………………………………………………………………………………………………………….. We are pleased to be working with the Public Health team to continue to successfully pilot the Digital Champions Project which was launched during the very difficult period of the pandemic lockdowns, which placed all sorts of barriers in the way of making the pilot a success, but we managed it! Over the period of the pilot, 21 clients were supported by 14 trained volunteers, who were carefully matched with clients based on location, interest, client needs and volunteer experience. Thanks to the success of the pilot, we are pleased to have been able to successfully bid for funding from Age UK to continue this vital project. 

…………………………………………………………………………………………………………………….. Volunteers have been at the beating heart of our work with older people this last year, supporting our clients through the worst fears and anxieties about the COVID-19 pandemic. We are proud to note that with 353 active volunteers - a ratio of 6 volunteers for every staff member - we are truly an excellent example of care, compassion and community activity. 

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## How we raise 

## our funds 

Age UK Solihull’s unrestricted income in 2021-22 was £353,840 which was derived from donations and grants , our charity shops and our social enterprise , allowing us to deliver on our core objectives of improving later life. 



## Highlights 

Our charity shops were open again from April 2021 but traded for fewer days overall due to illness and staff shortages. 


Sales and grant support at our shops at 

- Hobs Moat Road, Solihull 

- Hurst Lane North, Castle Bromwich 

## totalled £64,929 

…………………………………………………………………………………………………………………….. 

Income and grant support from our Home Support Services amounted to 

## £191,592 


…………………………………………………………………………………………………………………….. 


Our Fundraising Team raised £140,386 , of which was unrestricted. £78,741 

There was limited in-person fundraising again this year, so our focus shifted from our Covid Response Appeal to more general online fundraising and grant applications, particularly for unrestricted grants. We are grateful for the support we received from local organisations and businesses, including Countrywide Properties, National Grid and Knowle and Dorridge Rotary. 

17 



## Financial Review 

In 2021-22 our total incoming resources were £1,751,000 and our total expenditure was . £1,712,000 92p in every £1 was spent on our charitable activities. 

…………………………………………………………………………………………………………………….. 

## Income by source 


Voluntary income £110,000 


Retail £65,000 

Charged for services £194,000 Income from charitable activities £1,370,000 Fundraising activities £9,000 Other £3,000 


…………………………………………………………………………………………………………………….. 

## Charitable Expenditure - total £1,582,000 

Enabling older people £858,000 (54%) Supporting older people £360,000 (23%) Working with and for older people £364,000 (23%) 



…………………………………………………………………………………………………………………….. 

## Other Expenditure 

Cost of generating funds £130,000 


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Age UK Solihull, started life as Age Concern Metropolitan Borough of Solihull in March 1983 in response to considerable research and strong evidence of the need for an organisation to provide services and to work in partnership with the local authority for the beneft of older people. 

registration number 1055887. It is a company by limited guarantee - the company number is 3180062. The registered offce is The Core, Central Library Building, Homer Road, Solihull, B91 3RG. 

Age UK Solihull is a member of the Age England Association (which replaced the Age Concern Federation following the merger of Age Concern England and Help the Aged in April 2009). In September 2010, Age UK Solihull became a brand partner of the new national charity Age UK, with a shared commitment to working with older people, shared values and aims. In 2016 we agreed a new Brand Partnership for 5 years to 2021. This is now due to be renewed in 2024. 

Today, Age UK Solihull is a medium sized organisation, employing 57 staff (full and part time) and has one of the largest volunteer help-forces (350+) in the borough. 

15 



I Solihull
ageuK
Charity Number.. 1055887

REGisfERED NUMBER.. OY180062 (England and Wales)
REPORT OF THE DIREcfoRS AND TRUSTEES
AND CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2022
FOR
AGE CONCERN SOLIHULL
trading as AGE UK SOLIHULL
{LIMITED BY GUARANTEE)

AGE CONCERN SOLIHULLtradlfig as AGE UKSOLIHULL (Company number: 031800621
Contents of the Fln3ncial Statements
forthe Year Ended 31 March 2022
Page
Company Information
Report of the Directors and Trustees
Report of the Audltors
io
Statement of Financial Activities- Charity and Consolidated
13
Balance Sheet- Charity
17
Balance Sheet- Consolidated
18
Statement of Cash Flows- Charitv
19
Statement of Cash Flows- Consolidated
20
Notes to the Consolidated Financial Statements
21

AGE coNceRN SOLIHULLtradlng as AGE UK SOLIHULL (company number.. 031800621
Company Informatlon
lor tht Year Ended 31 Mawch 2022
DIRECTORS AND TRUSTEES:
D C Mattocks (Chairman)
J Baynton (resigned 24 November 20211
L E Bourne
P Chauhan
P J Oakley
R M Paulin (appointed 25 May 20221
N C Robinson
A J Rolf (appointed 27 July 20221
S R Tomlinson
SECRETARY.,
A F Hastings
CHIEF EXECUTIVE OFFICER:
A F Hastings
REGISTERED AND PRINCIPAL OFFICE:
The Core
Central Library Bulldlng
Homer Road
Solihull
West Midlands
B913RG
REGISTERED NUMBER:
03180062 (England and Wales)
REGISTERED CHARITY NUMBER:
1055887
SENIOR STATUTORY AUDITOR:
Mr J Seagrave FCCA
AIJDITORS:
Seagrave French LLP
Statutory Auditors
I Poplars Court
Lenton Lane
Nottingham
NG7 2RR
Page I

AGE CONCERN SOLIHULLtr4dlw as AGE UK SOLIHULL (Cornpany nt4mber: 031800621
Report of the Dlrectors and Tfustees
for the Year Ended 31 March 2022
The Dlrectors and frustees present thelr report and consolldatÉd flnanclal statemEnts forthe year ended 31 Mzrch 2022.
OBJECTIVES
The Charit¢s objects are to promote the followin8 purposes lor the bÈneflt of the publlc and/or older people In and around the
Metropolltgn Borough of Sollhull:
preventSng or rellevlng the poverty of older people
advancing education
preventSng or rellevlng slckness, dlsease or sufferSng In older people (whether emotional. rnentsl or physicall
promoting equallty diversity
as51Stlngolder people in need by reason of111-health. dlsabllity, flThanc131 hardshlps. soc131 extluslon orother dlsadvantage and
such other charitable purposes lor the benefit of older people as the Trustees rnay from tlme to tlme declde,
REVIEW OF CHARIYABLE ACTIVIYIES AND ACHIEVEMtNrs
In ￿aS￿rIng Dur work on bÈhalf of old@r peDplÈ In Sollhull, we knok at the success of e4ch Se￿iCe we provide and the beneflts they
have brought to the people we are set up to help. We l*ve referred to the 8uldance contained In the Charlty Commlsslon's guld8n¢e
on public benefit when revlewlng our3ctivities and In planningfuture actlvltles. We group our achlevements Into four areas of actlon,
all ol which we may use to addres5 any particular issue..
E[￿bEing older people to get involved in shaping thelr worSd so th3t It better meets ihelr needs
Promotlng posltlvÈ attitudes to agelng by recognlslng thÈ valuable contribution that older people make to our soclety
Supportine oldÈr people through a wldÈ rangÈ of servltes, dellvered in ways that older people want
Working with and for older people by involving older people In all that we do In very practlcal ways which promotes thelr
health, well-belng 3nd Independence
A period of contlnuln8 ¢hallen8e and change
Well, we thought that 2020-21 had bÈÈn a year Ilko no othÈr butsadlythe COVIO-19 pandemi¢ has contlnued to disrupt what we used
to ¢all'normal life. forthe second year runnlng. Age VK Sollhull are profoundly proud of the dedicatlon and wllllngness, to say nuthlng
of the unendlng energy 3nd enthUS￿s￿, shown by our stsll and volunteers in supporting our older amd vulnerable resldents and
communities through the best and wor5toltlmes. Add to that the unexpected need to supportthe refugee exodus from Afghanistan,
a hu8e nurnber of whom carne through 8lrmingham airport whlch Is In the Sollhull Metrtspolltan Borough ¥r*d on our doorstep. This
s followed It Fek like not much later by a slm11ar Influx Df bewllderpd trHurnat15ed people fleeln6 the war In Ukralne. Such a
troubled two-year period wlll not be easy to forget and there are many whose lives have been lost or changed forever that we wlll
want to remember.
The lastyeèr h3s seen us learning to live with COVIO-19 and to address its contlnuing Impacts. For a while it was all a bit'stoplstarv
In terrns ol what we could do and when we could do It, In tiylng to sèle5y brlng our setvlces b6¢k ro belng open and face-to-lace lor
our clients. In partlcular there has been the need for our st8ff to COnst2nt￿ test for COVID-19 Infectlon thpm5efve5 to help keep our
nh)re vulnerable cllents as safe as we posslbly ¢ould. whlle ¢ontlnuine wlth ourvital work. The COVID-19 pandemic wès a frlghtenlng
tlme for many of our ¢llents and the wnfldenie to get out and a￿ut 3galn h35 taken a severe kTrDCk.
Throughout another year of si8nlficant challenge and £I￿nge, our team of staff and volunteers contlnue to work ro not only malntalfi
our own servlce dellwery but to also play a role In the strong Inter-agency partnershlps In Sollhull to support those In need.
Page 2

AGE CONCERN 50LIHULL tradlng as AGE UK SOLIHULL (Company wmber.. 0318￿62)
Report of the Dlrectors and Trustees Icontlnuedl
forthe Year Ended 31 March 2022
REVIEW OF CHARITABLE AcfNITIES AND ACHIEVEMENTS Irontlnuedl
Enablln8 People
2021-22 was the thlrd ye4r of our contract to p¥ovide Communlty Advlce Hubs In Solihull in partnershlp with Solihull MSnd and they
continue to be an Integral partof Sollhull Councll's CommunltyWellbein8 SeTvice offerto all adults In SO1￿h￿l1, meetlng the tkverall alm
of transformlng the b￿ough'S prevenrlon and early Interventlon servltes, responding to local and natlonal prlorltSes.
ThÉ numberof cl1ent5accessl￿Sthe CommunltyAdvice Hubs during 2021-22 wasapproxlmately70%olthe level we saw pre-pandemlc
12019-201, but the number ol contscts generated was at around 90% of pre-p3ndemlc leve15, ind¢cating the more complex nature ol
the help needed the second year of the pandemlc. The South Sollhull Comnwfilty Advlce PEub dealt wlth 3,185 people and
generèted 15,691 cont8Cts. The North 5ollhull Communlty Advice Huh supported 1,575 people and generated 7,064 contacts. In
additlon, 392 people accÉssÈd the Age UK Sollhull Enqulrles Llne, which generzted 1060 contacts. Together. these flgures Indlcate
that we were belng contacted by 100 Solihull Te51dents every week.
Our All-AEe 8enefits Servlce51è partnershlp of UK Sollhull and Sollhull Mlndl successfully clalfflpd É2,568,000 for Sollhull
re51dents. only slightly below last yeaf s figure of £2,601,000. Our success rate in supporting people to claim the benefits to whlth
they are entitled rematns conslstently hl8h, brlnglng our total beneflts and grants su£ce5s for 2021-22 to £2A27.000, an Increase on
18St yearfs total of £2,670,000.
The DlrEct PaymEnts Inforrnatlan and Advlre ServSce was accessed by 5512021.. 981 new cllents and helped 27712021.. 3471 people
to manage thelr personal care budeets and flnd the right kind of support to rneet thelr care needs.
Our sub-contract wlth the Di5ablllty Resource Centre IDRCI to provlde Dlsablllly Casework resulted In 424 cllents being supported
12021.. 1411. resulting in 1,910 contacts belng genÈrated12021'. 9641.
Our Outrea¢h sekvl¢es (Age UK Sollhull and Solihull Mind) helped 540 people and generated 3,127 contacts12021: 2.7381,
The Sollhull Wlnter Warmth Carnpal¥n ha5 been dellvered by Age UK Sollhull on behalf of Sollhull Coun¢ll ssThce 2008. Thls year the
project recorded 912 clients12021.. 4181 and 3N2812021= 2.4271 contacts. Sollhull Home Energy Awaone5s Project funded by Energv
Redress is also of the Wlnter Warmth CampalKn and ha5 excEeded it5 target of 500, with the actual numberol households beln8
helped re8chlng 784.
In addltlon, we were asked b¥ Solihull Councll to ass15t in dlstrlbuting the Covld Local Grant kheme and the first tr8Dche of the
Household SL*pport Fund. Together these totalled £214,773 of flnanclal support to households vulnerable to the effects of the
pandemlc wlth food, ener8y bills and household essentials.
Promotlng Posltlwe Attrtudes lo ABelng
Salesuèrdlng Adults
At Age UK Sollhull, we take veryseriously the need to work In 2 way that prevents harm 4nd protects those we support. Saleguardln8
adults means foru5J protectlng a person'5 rlght to Ilve In safety, free from abuse and neglect. As well as ens￿ringthat8ll relevaTht stsff
and volunteers understsnd thelr responsibilttyi we a150 ensure th3tthey have relevant training and DBS checks In place. We $5ton the
Solihull Adult Safeguarding tioard and chair the Enga8ement and Prevention Sub-commlttee and ensure that thp Voluntary and
Communlty Sector In Solihull are well represented as key p13yers In the preventlon of abusÈ of older and vulnerable people In the
Borough.
Partnershlp woiklng
Age UK Solihull contlnues to work in partnership with statutory and voluntary sector colleagues In Sollhull to achleve the very best
outcome5 for our ¢lEnt group. This has never been more evldent than In the last two years when arDazlng thlngs were achieved bv
people pullingtogether tosupport those in need. We also workclosely wlth our colleagues atAge UK and the Age England Assoclatlon
on Dur cornmoTr aims for older people and are actlve members of the Age UK West Mldland5 Regional Board and Networks.
Page 3

AGE CONCERN SOLIHULL Iradlng as AGE UK SOLIHULL Icompany number: 031800621
Repwt of the Dlre£tors and Trustees IcDlltlnuedl
forthe Year Ended 31 Marth 2022
REVIEW OF CHARITABLE ACTIVITIES AND ACHIEVEMENTS1¢ontlnuedl
Supportlll2 Older People
Our Older People's Inlolmatlon and Advlce Servlce has seen a doubllnE of the numberofolder people accessing the servKe, upfrom
774 in 2020-21 to 1,641 In 2021-22 lapproxlmately 30 per weekl. Thls Is a speciallst SeN1￿ whlch requlres staff to have a hlgh level
of knowledge and experlence In a wlde range of areas Includlne housln& care and Independent livi#8 dnd a whole host of other Issues
whlch Impact on the I￿e& of older peoplÈ in Sollhull ÈvÈry dav.
The Linklng People Together servKe has had an extremely busy year. A second year of the COVID-19 pandemSc meaning It ¥vas agaln
at theforeliontof ensurlngthattslder people ￿(efved wellhre conts£tstoe3se the worry8nd lonellnessof lockdowns, 8nd Trew wave5
of Infections. Referral number5 doubled during 2020-21 at 424 but have remalned hlgh In 2021-22 at 307. We were delighted to
finally be zble to reopen our club5 In September 2021. At the end ol March 2022, there were 612 older people the servlce
IBefrlending and Clubs) and 8 waitlng list of 159 people. Volunteer numbÈrs have dropped since the height of the pandemic Iwhen
many people who were fUrbUgh￿ or otherwise not as busy as they would have been in a normal year, retumed to work ènd other
artlvitlesl, neveitheless volunteer numbers have rernained good at around 20D fo¥ thi5 popular Service.
Llnklng Veteran$ T¢gether Is funded by the Armed Forces Covenant Trust Fund and to date has rea£hed 318 older veterans agalnst 8
tsrget of 350 bythe end of the prolert in March 2023, $0 it is well on tiack to meetthe target. The servlte has dellvered Digltal Sk1115
classe5 and has organised 3 events for veterans. Current work Includes working wlth veterans on a Memory BDok whlch will include
storles. photos, poems etc.
Later Lifè Goals supports older people with IlfÈ changlng issuÈs suth as bereavement, life changing illnes5 or loss of n)ohlllty, flnanclal
hardshlp and many other needs. 11 Is fvnded by the tvlasonic Ch3Tltable Foundatlon via Age UK and has also led to a practical 2nd
supportkve relatlD#shlp belng forged In Sollhull he￿È￿n Age UK Sollhull and Knowle Masonlc Centre IKMCI who were also very
generou5 to older people durlng the pandemic.
We were hearing that some clients contlnue to be le3rlul ol uslng t8xls or publlc transport because of COVID-19 $0 when further
pandemlc-related funding became avallable, we wero fortunate to secure a grant to enable usto purchase aft ele¢tric'peOp￿-YlK1ve
vehlcle to transporl cllents to our activltles. Thls vehlcle has been named Cynthla In honour of one ol ourfoundln6trustees, Cynth
Leonard.
Workin% Wlth and For Older People
Age UK Solihull's only Chargeable 5ervke. the Home Support Ser¥lce was hlt very hard by the pandemk a5 cllents feared the
transmisslon of COVID-19 into thelr homes. In 2021-22 we contlnued to be alletted by the very hlgh levels of COVID-Ig in the
communlty and other 5tsff Illness. We also sadly saw a signlflcant loss of cllents due to depth or a move into residential care as the
effect5 of the pandemlc took Its toll on th[5 vulnerable cllent group. 8,899 p3id hours of support were provlded tu clients, but thls Is
around 65% of pre-pandemlc levels. Our Home Support worker5 remalned on partlal furlough untll the grant scheme ended In
September 2021, We remaln optlmi5tlc and PDsltive abaut the servl£e and we hope to overcome the difficultie5 In recrultlng local
to thls vital sÈrvlco In t￿ comlnE year,
ThÈ Horne from Hu5pltal Serv1￿ Is funded byk)Ilhull CouDcll'sAdult Soclal Care and enables tlmely d15chargesfrom h05pltal together
wlth rM)St-dlscharge support, It works closely wlth the Hosplt81 Social WtsrkTe¥ms and prowides a range of pr3Ctlcal help and support
to help a per50n settle back Into home IDIIDwln8 a stay In hospltal and the often unexpected dIsr￿ptIOn that£an causeto an Indlvidual,
partkularly those who do noi have famlly or Iriefids nearby.
Soclal PrexFlblnB funded by south Central Sollhull PCN14 GP practkesl has conslstently a¢hleved hlgher than target outcomes wlth
164 referrals sUPPOrted in the last year agalnst 3 target 0196 lor the perlod. The relatlonshlp with the PCN ha5 a15a led to a second
year of belng able to support the Rlchmond Road prattice wlth Its well DrÈanised vaccinatlon roll-out by ensuring that the most
vulnerable older people We￿ able to get to the venve and safely access thelr vaccinatK)n when they were there,
Our Postural Stablllty Instrn4Ctlon classes funded by Bsol CCG are the only evldeTrce-based strength and balance exÈrclsÈ for those
suflerln8 frequent falls. The servlce has always exceeded Its target numbers1180 agalnsi a target of 1361 and the outcome5 forthose
uslng the service are outstandlng. 89% of those successfully completlnE thp prograrnme do not have another fall in the PDSt
progF3mme monltorlne perlod of slx months and 97% continue to undertake exercise followlng their completion ol the course.
Page 4

AGE CONCERN SOIIHULL tradlng a5 AGE UK SOLIHULL (Company number: 031800621
Report of the Dlrector5 and Trustees IcontlTruedl
for the Year Ended 31 March 2022
REVIEW OF CHARITABLE ACTIVITIES AND ACHIEVEMENTS l¢ontinuedl
Wolklng Wlth and For Older Peoplt Icontlnuedl
We 3re pleased to be worklng wlth the Public Health team to contlnye to sucTrsslully pllot the Dlgltal Champlons Project. Thls was
unthed durlng the very dlfflcult pÉrlod of the pandemlc IDtkdtrwns whlch placpd all sorts of barrlers In the way ol maklng the pllot
a success, but we managed Itl Over the perlod of the piloi 21 cllents were supported by 14 1131ned volunteers, who were carefully
mztched wlth cllents based on locatlon, Interest, cllent needs and volunteer experience. Thanks to the success of the pllot, we are
pleased to have been zble to successfully bld for funding from Age UK to contlnue thls vltal project.
VOLUNTEERS
Volunteers have been atthe beatlng heartof our work with older kEople thls last year, 51JPPOftlng ourclients through the worst fears
and an¥Eties about the COVID-19 pandernic. We are prou(f to note that wlth 353 active volunteers, a ratlo 015 volunteers for everv
5t3ff member, we are truly an excellent ex8mple of care, compasslon and COMMU￿ltY activlty.
REVIEW OF FUNDRAfSING ACTIVITIES
Our maln fundralslnE activltles contlftue to be our ietall shops and the varlous activitles of our Fundr3ising tezm- 8rgnt appllcatk)ns.
encouraging everlls by and donations from local buslnesses, schools and organisations, and ger¥erating publlc donations. Our Home
Support Servlce Is èlso prlced to make a small contyibutlon under normal operatlng condltlons. The year under revlew was a dlfftcult
year foreach of thèse 8CtivltlÈs due to the ongolng Imp8Cts of COVID-19 affectÈng the CDnfidence of people to return to'fiormal lile,.
The two years of the pandemic has Elven us tlme to conslder other potentlally fundraisinE Optlons but, other than shiftSng to onllne
where posslble and rnost Ilkely Suc￿$$ful, we belleve that our current a£tlvitles are sound and It is reasonable to expect them to
retLtrrn to generatlngfunds for Lf5 Ill the near future.
Ourshops in Hobs Moat and Castle Bromwlch reopened on 12Aprll 2021 znd traded throughoutthe year. Howeverdue to sraff Illness
B*d shortages, for several mDnth5 during thÈ year under rÈvlew, both shops had to either Elose for ? period ar were open for fewer
days per week. Sales from our charlty shops totalled £58,335 this year, not enough to make a surplus for the yezr. Taking the two
years of the pandemlctogether12020-21 and 2021-221, with the support of the furlough scheme and other grants, our shops rnade a
small1055 of £6,OOOoverall. Looking3head, we are pleased to seethatslnceAprll 2022 our shopszre belng well Supported and takings
have increased slgnlflcantly.
Our FundralslngTeam ralsed a total of £140,38612021.. £197.1561 from donatltsns, legacles, grantappllcatlons and general fundralslng.
I'here was limlted In-person lundraislng agaln dur4ng the yÈar under review. Of the total ralsed, £78,74112021', £180,556) was
UN￿StrICted income. The locus shlfted fiom our Covld Response Appe31 to more general onllne lundra151ng and 8¥ant appllcatlon5,
particukily lor unr25trlcted grants.
Age UX Sollhull dld not use professlonal lundizlsers 01 Commefcial partlclpators In the year ended 31 March 2022. We are reglstered
wlth the Fundralslng Regu13tor 3nd adhere to the Code ol Fundralslng Practlce. We also have a Fundraising Pollcy In place. whlch
In¢ludes our approach to prorÈctingvulnerable people when fundralslne. We have not recelved any ¢omplalnts aboL¢t our lundralsing
activitles the year under review.
For online don3tlon5 the Fundralsing Team uses and eficourages its 5UPPOrters to use recognlsed fundraising platforms (such as
JustGivingl which have robust reportingand monitoringsystem5. It uses Charity Logas its supporter database and reco¥ds Inform3tlon
on donors, thelr support, Glft Ald status ond m3rketlng preferences In Ilne wlth GDPR regulatlons. Vulnerable people be flagged
as such on thÈ systÈm and our fundraIs￿￿£ approach Is tallored actordingly. Supporters are glven the opilon to opt In or opt out of
marketlnB It any tlme and perm155i0n to use their phoio8r4ph is documented.
The safety of the public, our supporters, and our volunteers and staff at our fundralsing events is alway5 considered carefully. A Rlsk
Assessrnent is undertakefi a￿d we ensure 5uffiElent 5tsff and volunteers are present b35ed on the number of attendees and type of
event. staff 8nd volunteers are brleled on thelr roles and responslbllitles on an event by event basls.
Page 5

AGE CONCERN SOLIHULLtradlng as AGE UK SOIIHULL IComp3ny number.. 0318lJ)621
Re￿rt of the Dlre¢tors and Trustees Icontlnuedl
foT the Year Ended 31 March 2022
REVIEW OF INVESYMENT ACTIVIYIES
Interest rates fell signlflcantly durlng 2020-21 and remained low durlng the year under revlew. We continue to feel tlkt a risk-aver5e
investment approach and malntaining a hlgh level c>f Ilquldlty Is approprlate whllst the Beneral econornic outlook remalns uncertain.
Our Interest earnlngs for the ye2r were £2,66512021'. £2.7901, repre5entinE a return ol approximately 0.5% pa. In Ilne with ovr
Investment pollcy, we aSm to ensure that all depos￿$ afe cOVe￿d by the Financlal Seryice5 Compensatk)n Scheme.
FINANCIAL REVIEW AND RESEXVES
As we expected the Covld pandemlc continued to negètlvely 3ffect our shops and fundralslng In the year under review and we had
budgeted for deficits. In the event, taken together, these activltiÈs dld better than budgÈtÈd. Our Home Support SeTvlce lour only
charged for charltable actlvltyl mntlnued to be slgnlfScantl¥ dlsrupted by the Covid pandemic, with both loslng cllents and staff
shortages. We had hoped to SÈÈ It start to mtsvetOWafd5 a more 'normal' kvel ol activity throughout the year but thls was notto be.
Some Covld Response 8Ctlv¢ties such as shopplnE for clients conttnued but on a much smaller scale than In the prÈvlous yeHr.
Our princlpal fundlng so￿rceS Colltinue to be contTacts wlth our local authorlty and CCG. These were not affected by the Covid
pandemlc and enabled Ltr5 to contlnue to dellver our free èt polnt of servlce charttable activities. still by phonÈ or online rather than
face to face. We were also funded by our local authorlty to dlstrlbute the Covld Local fjrant Scheme IAug/Sept 20211 and the
Hovsehold Support Fund Iwlnter 20211221 whlch created slgnlflcantextra work for us.
Ourtotal Income Inthe year under revlewwas £1,750,753cotnpared to £1,898.853theyear before. Thlsdecrease of£148,100 refletts
the fall-off1Tr 3ddStional funding rÈlatlng to the Covld pandemic (donations and government and grant support) whSch we received in
the previou5 year.
At 31 March 2022 the Charlty had re5trlcted reserves 01 £263,38312021., £205,￿)5). Ne3rfy all of our rpstiicted servlce Ilnes have
Increased reserves thi5 year, though not as slgnlflcantly as In 2020-21. Thls stands us In good stÈad lor thÈ ¢omlnE years as we need
to add to our staff In some servlces and to weèthey the cost of Ilvlng Increases.
Unrestrlcted reseNes Ibelore Penslon Reserve) ended the year at £384,29912021.. £425,753). ￿ we expected the Increase In
unregtrlcted reseNes that occurred In 2020-21 was ternporary on the bèck of the additional fundlng for Covld we ￿￿￿*￿, which we
have contlnuÈd to expend Sn thÈ year under review.
We have revlewed ourfree re5erve5 policy and currently ￿lCUlate that. based on our current act￿ltIeS and princlpal rI5ks, we require
mlnlmuffl free reserves of between £280,000 and £300,000. We believe thls would prov4de u5 Wlth adequate liquidity and the
resource5 to manage i slgnlftcant change to 0￿r actlvltles skK)uld that happen in the future. We expected our free reseNes to f811 In
the yeèr to 31 Marth 2022 as we tontlnued to adversely iTnpar.ted bythe c.ovld situation. And they did-at 31 March 2022 our free
reserves were E200,71912021'. E289,41318fter maklne allowance for the carrylng amount of fixed assets and deslgnètlons. We
contSnue to deslgnate £60,000 to meet our short term deflned beneflt pensioTh scheme obligatlons. We also deslgnate £46,9L7 as 8
fund for Investment In new income-genefltlng ide45 and it has been agreed that approxlm8tely £17,(K>O wlll be used In 2022-23 to
boost our lundra15ine resources. Consequently 8t 31 March 2022 our free reserves are less than our target range by E80,000 to
EIOO,000. We 3re ronlident th4t our unrestricted sources of Income will show an improvement In the comlnE years whlch will boost
ourfree reseNes positlon.
PLANS FOR FUTURE PERIODS
COVID-19 has not gone away but the vacctnatlon programme In the UK ha$ seemlngW broken the connectlon between Infection and
death rates. which Is very wekome but what will happen next IS Still something ol an unknow￿, What we do know Is that the
complexity of need in our tlleftt group has atcelerated, and those who were lust al)out Coplng before the pandemlc are no longer
dolngso. We are concerned about the lonÈ terrn effects on the health and well-being of older8nd vulnerable people, and parri¢ularly
th05E V4ho have bepn so isolated for the past two years. We will therefore be doing all that we can to encourage 8nd support people
to get out and about 3É31n safely, and to help them to rotover thelr Independence. The rÈ-openlnE ol our Clubs and be4n8 able to go
back to provldlng la¢e-to-face belrSendlng vislts play an important role In th15.
P88e 6

AGE CONCERN SOLIHULL tradlnl 0$ AGE UK SOLIHULL (Company number.. 0318￿62}
Report of the Dirertors and Trustees Icontlnuedl
forthe Year Ended 31 March 2022
PLANS FOR FUTURE P£RIODS Icontlnuedl
In Aprll 2022 we moved the South Sollhull Communlty Advice Hub to the Lower Ground Floor of The Core (where our offlce has been
based for many Years). The move ha5 been welcomed by our Staff and clients as It glves us a dedlcated space forthe Hub operatK)n
plus extra Spa￿ for more activity-based 8¥oup sesslons.
We continue to face the lutL*re wlth enthusksm, bellevSng that we have a staff volunteer taskforce 3nd a loyal supporter kse
that wlll allow us to malnt81n a steadyi rellable ind 5upportlve presence In the Borough of 5ollhull for older and vulnerable people.
Changes are Inevltably comine wlth the Adult Soclal Care Reform plans and, closer to hDme, thÈ ftsrm&tlon DI the B4rminghatD and
Sollhull Integrated Care Board from ljuly 2022. We believethat we have 8 leading roleto play, alongsideour manygreat partnershlps.
In meeting the needs ol the Increaslngly older populatlon Sollhull,
RISKS MANAGEMENT
The Trustees h8ve In pl8cÈ 2 process to Identify risks and imple¥Nent r15k management Strateg￿5. A Rlsk Reelster Is malntslned and
revkwÈd at least quarterlywhlch Identlfies the r15ks the Charity could face uslng Charlty Commlsslon guldellnes, scores them in terms
of Ilkellhood of occurrence and potentlal Impact, amd ider)tifles the means of mltlgatlnE these risks. An 3Ction pkn Is developed for
Ih05e rnitigation act10￿5 which It Is agreed should be put p18ce or exlstlng ones improved.
We considef that the prlnclpal rlsk areas Age UK Sollhull currentEy faces, together wlth our mitlgation actions. are..
Recru5tment- as Is the case wlth m8nysocial careorEanisations, we arefinding itdiflicultto recruit Into ourvacant posltlons.
Thls Is 2ffecrlrtg both tsur abillty to Eenerate unrestricted income and to m8nage or reduce the prÈssure on auralready hard-
worklng staff. We have 8orEe as far as we can In terms of the pay rates wo can ofler bur are constraSned by needlng to
operate within fundlng which has been upllfted at rates below the current level of lnflatlon. We are looking into what else
we can do to make'our offer, attrattlve,
Intktlon- the current hlgh level of Inflatlon and In partkular the rlse in energy prlces Is leadlng to more peDple gettlng Into
debt or worrylng abotst thelr flnan£e5, sa demand for aur services has noticeably increased ln receftt months. Workloads
for our oxlstlng staflare Fegularly Monitored and we ensure that st8ff take regular annuèl leave. All Df our employees have
a¢¢ess to a free third-party Employee Assistance Programme that promotes wellbÈing and a strong workllife balance. At
the 5arne tirne Inllatlon is erodin8 the value of the remuneratlon WÈ Can oller our staff the value of our reserves. We
will contlnue to askfunde¥sforapproprlate upllfts to the v81ue of ex15t1￿g contract5 and we are ensuring thatfuture b￿dgetS
for our 5effvices are belng adjusted to take the Inllatitrn late Into accouTrt.
Se￿Ice dellvery quallty- we re¢ognlse that havlng unfllled vacatKR5 and increased demand for our servlces could reduce
the quallty of our servl¢e dellvery. We prlde ourselves on providin8 rellably high-quallw servlces In all of our activltie5 and
know that thls Is an Important factoi IR malntsining the good relationshlps we ￿ve wlth all of our I￿nders, clients and
supporter5. Our QA processes have been recent￿ independently assessed, and IdentlfSed traln5n8 and 5upetvislon needs
ale belng org3nised.
Conttntratlon of Income swrces- we have 51gnlflcant dependence on statutory contract5. Our contr3Cts wlth our Ioc81
authority have recently been renewed for a perltsd of 3nd half years so we are in a Stab￿ position for the shorr-term,
Aowover we recognise we need to expand and dlverslfy our activltles. both restrlcted and unrestrlcted. Slnte Aprll 2022 we
are undertaklnK work in some new areas- Home from H05Pltal and Dlgital Champlons. We are researching other Opt￿￿$
particularly for generating unrestricted Income. W& have earmarked the grants we weo glven by Age UK wheth our
insufance se￿iCe5 ce35ed, as z fund for Investment In new Income-generatlng actlvlties and some of this will be used In
2022-23 to explore new fundralslng ideas. In addltlon we have restructurlnE plannlng In place should £ontratts nDt be
renewed.
Government pollcy changes- the response to the CDvld pandemic In the lèst two years and currently to the cost of Ilvlng
crlsls has resulted In extr80rdlnary govemment Interventlon. This will undoubtedly put pressure on future central and local
government flnances. In addition changes to Social care funding wlth the introductlon of a £86,0(Kl cap are expected but
the tlmlnE Is unclear. It is unclear how these factors w¢ll ultlmately Imp3Ct on our actlvlties but we believe thai by focussing
on the othe¥ risks identified above, we will increase our resllience and be well placed to adapt to whatever the changes
brlng.
Page 7

AGE CONCERN SOLIHULI tradln8 85 AGE UKSOUHULL Icompany number.. 031800621
Repoit of the Dlrectors and Trustee$ l¢ontlnuedl
for the Year Ended 31 Ma￿h 2022
RISKS ThAANAGEMENT Icontlnuedl
Pandemlcs- the risk of a pandemi¢ or other event which leads to Whole￿Ie dlsruptlon of our actlvities is also on our Risk
Reglster but we have not scored It as hlghly 05 the above risks. Another year on and Covld Is stlll wSth us and causing
disruptlon and there Is concern about how well the NHS will copethlswlnter. However we know ￿)￿, if ouractivities remaln
5imllaT and the disruption caused is 51milar, we can adapt. We also xecognlse rho nÉÈd to be mindful of the potentlal Impact
il the MIK of our income sources changes slgnlflcantlv.
STRUCTURE, GOVERNANCE AND MANAGEMENT
The Charlty Is constltuted as a company Ilmlted by guarantee and is governed by a Memor£ndum and Articles of Assotlatlon. All
Dlrectors of the company are 81so TrusteÈs of the Charity, and there are no other Trustees. The Board of Trustees b the body
responslble for the governance and performance of the Charlty. It meets slx tlmes a ye8r and recelvès reports fiDni two formallv
constituted sub-wmmlttee5'. the Flllance and Generbl PurpK>ses Commlttee and the Human Rosources Commlttee, both of which meet
up to 12 tlmes peryear. Each sub-comrnittee has5pecificterms of reference and functlons delegated bythe Bo3rd and has a Chalrman
apw)inted by the Board. All Trustee and sub-committee meetings recÈlve wrltten ￿pO¥t5fT0rn aTe attended bythe Chlef Executlve
Officer IA F Hastln851 and other Members of the 5enlo¥ man3Eement team as appropriate. The remuneratlon of the Charlty's key
m8nagement personnÈl Is set by referen￿ to trther similar Age UK'5 and other slmilar local voluntary and commLtnlty sector
organlsatlo*s.
The Board ol Trustees has the power to appoint additional Dlrectors and Trustees as k cojslders flt to do 50. There Is a form81
procedure for the appolntmentof new Dlrectors and TrusteestD thp boBr(f whlch airns to ensure that an approprlate balance of sk115s,
ex￿rIenCe and background Is achleved. All Olrectors and Trustees are submltted for re-electlon every three years.
The Dlrectors and Trustees du¥inBthe year under revlew were..
D C Mattocks Ichairrnanl
J Baynton Iresi8ned 24 November 20211
L E Bourne
P Chauhan
P J Oakley
R M Paulin lappointed 25 May 2D221
N C Roblr¢so
A J Rolf lappolnted 27July 20221
S R Tomllnson
The Bo3rd of Trustee5 wauld like to 8ive our grateful thanks toj Baynton for hls many years of loyal and valuable contributions to the
Charlty.
RELATED PARTIES
The Charlty owns total issued sha￿ capltal of Age Concern Solihull Tradlng Limlted tradlng as AEe VK Sollhull Trading. Aee UK
Solihull Trading has N>t traded slnce March 2018.
Page 8

AGE CONCERN SOUHULL tradlng 0$ AGE UK SOLIHULL (Company nurnber.. 031800621
Report of the Dlrectors and Tiust*e5 Icontlnued
for the Year Ended 31 March 2022
STATEMENT OF DIRECTORS AND YRUSTEES RESPONSIBILITIES
The Directors/Trustees are respon51ble for preparlng the Report of the Dlrettors and the Ilnanci81 statement5 It) accordance wbth
appllcable law and regulatlons.
Company law reoulres the Dlrecto¥slrrustees to prepare Ilnancial 5tsternents far each flnanclal year. Under that lawthe DlrectDf5
have elected to prepare the flnanclal statements in a¢¢ordance wlth Unlted Klngrlom GenerollyAccepted Accounting Pr8Ctlce (United
Klngdom Accountln8 Stsxdards and applIcab￿ lawl. Under Company law the DirectOf5 must ￿0t approve the Ilnan¢l)1 ststements
unless thÈy are s8tlslfÈd that they gEve a true and lair vlew of the state of affalrs of the company and the group and of the surplus or
dellclt of the company and the group for th8t perlod.
In preparing those finaRclal statements, the Dlrectors are required to..
seSÈct sultablÈ accounting policies and then apply them conslstenrty,.
makeludgement5 and estimates that are reasonable 3nd prudent.,
prepare the linanclal statements on the golng contèrtt basls unless It Is Inappropriate to presume that the company will contlnue Ir*
b￿sInesS.
The Directors/Trustees8rÈ responsible for keeplng adequate accountlng records thatare suffKlentto show and exp￿In thÈ company's
tr3nsactlons and dlsclose wlth leasonable accuracy 3t any tlme thÈ Ilnanclal position ol the company and the group and enable them
to ensu¥e thzt the financial st3tements comply wlth the Companie5 Act 2006. They are alsu responsible for safeguarding the assets
ofthecornpanyand the groupaRd hence fortaklng reH50nable steps forthe wevenllon and dete¢tlonoff¥aud and otherlrregularltles.
STATEMENT ASTO DISCLOSURE OF INFORMATION TO AUDITORS
So far as each Dlrectornrustee Is aware, there Is no relevant aud￿ informadon of whlch the company's iudltor5 are unaware, and
each Directornrustee has tsken 811 the stÈps he/5he should have taken to make hlmlherself aware of any relevant audlt information
and to estèb115h th8t the companvs &uditor5 are aware of that Informatlon.
Thls report has bÈÈn prepared ith a¢¢ordance with the speclal provlslons of Part 15 of the Companles Act 2006 ￿lating tts srnall
companies,
APPROVAL
This Report wa5 approved by the Board ol Dlrectors and Tru5tee5 on 26 October 2022 and signed tsr¥ Its behBlf by..
S R Tomlln59n
Dlrector and Trustee
Pa8e 9

AGE CONCERN SOLIHULL tradlTr8 a5 AGE UK SOLIHULL (Company number: 091800621
Report of thE Independent Audltor5 to the MÈmbÈrs ol
AGE CONCERN SOLIHULL tradlng as AGE UK SOLIHULL (Llmlted by Gu4roni¢el
Oplnlon
We have a￿dited the linanclal statements of Age Concern Sollhull tradine as Age UK Sollhull Ithe 'company'l and its subsldlarle5 (the
'grourfl lor the year ended 31 March 2022 whl¢h comprlse the Ststement ol Financlal Attlvltles, the Balance sheet and Notes to the
flnancial ststements, includlng signrficant accounting pollcles. The flnanclal reporting fr4mewark th3t has been applied in thelr
preparation Is applicable law and Unlted Klngdom ACCou￿tIng Sl8nd3rds, Intludlng FRS 102The Financial Rery)rtlnE Standard appllcable
In the UK and Republic of Ireland Iunlted Klnedom Generally Accepted Actountlng Practlcel.
In our oplnlon the flnanclal statements..
Elve a true and fair vlew of the state ol the Eroup'5 and the company's affairs as at 31 M8rch 2022 and of its surplus lor the
year then ended..
have been properly prepared In accordance wlth Unlted Kingdom GenerallyAccepted Accountln8 Practlce; and
have been prep8red In accordance with the rèqulrements of the com￿nIeS￿t 2006.
Basis for oplnlon
We conductedouraudltln8ccordance with Internatlonal Standardson Auditlng IUKI IISAS IUKII and appllcable law. OurresponslblSltie5
under those stsndards are fvrther descrlbed In the Audltor's reS￿nsIbIlItI￿5 for the audkt of the linanclal statements sectlon of our
report. We are Independent Dlthp company In accordance with the ethLcal requirementsthat are relevant to Duraudllof the fin8nclal
statetnents in the UK. Includlng the FRC'S Ethkal Stsndard, and we have fulfilled Dur other ethlt81 responslbllities In accordance wlth
these requlrements. We belleve that the audit e￿dence WÈ hÈve obtèlned Is sufftcient and appropriate to provlde a ba515 loi our
oplnlon.
Conduslons relatlng to golnE concèrn
In autlitlng the financial staternents, we have concluded that the dlrectors, use of the going concern basts of account1￿ In t
prep3ratlon of the flnan¢lal ststements Is apprDprlatE.
Based on the work we have performed, we have not Identifled any m8terlal uncertaintie5 relatln8 to events or condltlons that,
Indlvidually or collectively, may cast slgnlflcant doubt on the company's ablllty to contlnue as a golng Concern for a pe¥lod of at least
twelve mDnths from when the flnanclal statement5 3¥e authort5ed for Issue.
Our responslbllltlÈs and the respon5ibllltles of the dlrettors wlth respect to £oln8 Concern are descrfbed In the YelevantsecbDns olthls
report.
Otherlnformatlon
The other Inform3tlon comprfses ihe Informatlon Included In thE annual report other than the financial statements and our audltorfs
report thereon. The directors are re5ponilble for the other Informatlon contalned within the annu31 report. Our opinlon on the
flnanclal statements does not cover the other Informatlon and, except to the extent otherwlse expllcltw stated in our report, we do
not express any form Of a$surance conclusion thereon. Our responslbillty Is lo read the other Infortnatlon and, In dolng so, con%der
whether the othey informatlon Is Materlalty Inconsistent wlth the Ilnanclal statements or our knowledge obtaI￿ed In ihe course of the
audlL orothÈrwlse appearsto be mter18lly mlsstated. Ifwe Sdentlfysuch materlal Incon515tencles orapparent materlal mlsst8tements,
we are reqUI￿d to dete¥mlne whether thls glves rlse to a material mi55tatement1o the flnanclal statements themselves. If. IMsed o
the work we h8ve performed, we conclude that there 55 a materlal misstatement of thls other Snformatlon, we are required to report
thatfatt.
We have nothSn8 to report In this regard.
Oplnlons on other matters prescrlbed by the Companles Act 2006
In our opinlon, based on the work undertaken In the course of our audit..
the Information givÈD In the dire¢rors' report for the financlal year for whlch the flnanclal ststements arp prepared Is
con5iSteni wlth the flnanclal ststements,. and
the d1￿CtorS, iepDrt has been prepèred In accordance with applicablp legal requlrements.
Page 10

AGE CONCERN SOLIHULLtradlng as AGE UK SOLIHULL Icompany number.. 031800521
Report of the Indepondent Audltors tothe Members of
AGE CONCERN SOUHULL tradlng as AGE UK SOLIHULL ILSmlted by GuaranteEI
Matters on whlth we are re4ulred to report by ex£eptl¢n
In the Ilght of the knowledge and understandlng of the group and COm￿nY and Its environment obtslned In the couise of the audlt,
we have not identified materlal mi5Statements in the dlrectDfs' feport.
We have nothlng to Yeport In ¥espect of the followlng matters where the Companies Act 2006 requlres us to report to you if, lo our
oplnlon..
adeqvate accountlng records have not been kept, or returns adequhte for our audlt have not beÈn recefved from byznches
notvlglted by us,. or
the flnanclal SEatÈments are not In agreement wlttt the accounting records and returns,. or
certs5n di5closur@s of d1rectors' remuneratlon 5peclfled by law ale not made,. or
we have not recelved all rhe Informatlon and eyplanatlons we requlre forour audlt., or
the directors were notentitled to wepaie the flnanclal ststements in a¢¢ordance wlth the srnall companles reg1me and take
advantage of the small companSes' exemption In prÈparlThg the dlrectois, report and tske advantage ol the small tompanles
exemptlon ffom the ￿QUIreMent to prepare a strateglc report.
Re5ponslbllStles of dlre¢tots
As explalned morÈ fully in the dlre¢tots' responslbillties statement, the dlrectors are respDnslblÈ for the prepBratlon of the financlal
statemefitg and lor I￿7ng satisfied th3t they glve a true and falr VIÈW, and for such internal control as the directors determlne Is
necessary to enable the preparation of finanrlal 5tdtement5 that are free from materlal mlsstatement, whether due to fraud or error.
In preparlng the flnancial statemEnts, the directors ère responsible for assessing the company's ablllty to contlnue as a Éolng concein,
disclosln& as appllcable. matters related to going cancern Ind uslng the going concern basls of accountlng unless the dlrectors elther
Intend to Ilquld8te the company or to cease operations, or have no reallstlc alternative butto do so.
Audltols re5ponslbllitles for the audlt of the financlal statement5
Our oblectfves are to obtaSn reasonable 3ssu¥4nce about whether the financial ststements as a whole are free from materlal
¥nlsststeme*)t, whether due tD frdud or error, ènd to Sssue an a￿ditor'S report that IncludÈs our oplnlon. Reasonable assurance is a
hl8h level of assurance but Is not a guarantee that an audlt condutted In accordance with IW IUKI wlll always detect a materlal
misstatement when It exlst5, Mi55tstements Can arise from fraud or error and are considered material Sf. Indlvidualty or in the
aggregate, they could reasonably be e%pected to Influence the econom5¢ declslons of Ltsers taken on the basls of these flnanclal
Statements.
Irregularlties, Includlng fraud, are inStsn￿5 of non-cornpSlan¢e wlth laws and regulations. We deslgn procedures In Ilne with our
responsibllities, Dutllned above. to detect material mlsstatements In respect ol Irregularitle5, Including Ira*Jd. The extentto whl£h our
procedures are capable of detectlng irregul3rltles, Including fraud, is detslled belDW.
We assessed the su5ceptibilltyof the group. and companV5 flnan£lal 5tatetneat5to m8tsrlal mlsstatement and howfraud mtght occur,
Including through dlscussions with the dlrectors, d15CU55ion5 Wlthln our 8udlt tezm plannlnE meetlng, updatlng our record of systems
and ensurlng these systems operated as Intended. We evaluated posslble Incentives and opportunltlesfor fraudulent ￿nIPUlation of
the flnanclal ststements. We Identllied laws and regulatlon5 that are of slgnlflcbnce In the context of thE company by di5cussIon5 wlth
directors and by updatln£ 0￿r understandlng of the sectors In whlch the compa￿v oporates.
Laws and regulètlons of dlrect 518DlfStance lfi the context ol the company Including the Companle5 Act 2006 and UK Tax leElslatlon.
OthEr laws and reEuladons that do not have B dlrecteffect onthefinanclal ststements but complknce wlth whlch may be fundamentsl
t¢ thelr ablllty to operate or to avoid a materlal penalty lTrcfude antS-brlbery leg151atlon, health and safety leglsLqtlon and employment
law.
We ident￿sed revenue recognltlon to be the area most susceptlble to the rf5k of materlal mlsst3tement due to a fraud and non-
ctsmpllance.
P4ge 11

AGE CONCERN SOUHULL iradlng as AGE UK SOLIHULLICornpany Number.. 031800621
Report of the IndepÈndentAudltor5 to the Member5 of
AGE CONCERN SOLIHVLLtradlng BS AGE UKSOLIHULLIUmlted byGuaranteel
Audit response to rlsks Identifled.
We consider the Èxtent of complrance wlth these laws and regulations as part of ovr audlt prottdureg on the related financial
5tatefnent5 Items Inclydlng a revlewof financial ttatementd1scl0sur￿.
DuriD8 the pI3nnSThg meetingwlth the a￿ditte2M, the engagement pa¥tner drew ittentlon to the key areas which mlght involve non-
compli3nce with laws and rcEul3tions or frèud. We enquired of manaÈement whether they were aware ol any instances of non-
compliance with laws and regvlations or knowledge of anyactual. su5PeCted or alleged froud. We ¥sessed the rlsk of fraud throueh
man3gEment override of contro15 by testln£ the appropriateness of journ81 entrie$ and Identifylng 8ny signlficant transaction5 that
were unusual or Outside the normal course of busines5. WeAssès5edv4hethÈrludgemÈnts made in makinÉ accountlngestlmatesgave
rise lo a possible indicalion of ￿￿nageM￿￿t bias. At the completion stage of the audiL the engagement partnerfs revlew Included
ensurinÈ that the team hgd approached their work with Bppropriate professional 5cepti£ism and Lhu5 capa¢lt¥ to identify Mn-
c0rnpllan￿ with laws and re8ulatlon5 and fraud.
There are Inherent limltstlons the audit procedures descrlbed abDYe and the further rernoved non-tompliance with laws and
rÈgulatlons is from Ihe vrfents and tran5actiorns reflected in the financial st3tements, the less likety we WDuld becotne aware of it.
Also, the rfsk af nTrl dettctlttg a mat¥lal mi55tatement due to fraud Is higher rhan the risk of not detectlng one resultin%from error,
s fvaud ¥nay involve d￿[berate ¢oncea1rnent bvi lor Èxèmple, forgery or Intsntlonal mlsrepresenlations, or through collusion.
rther de5crlption of our respJThslbSlltles Is availakAp on the Fin3ntial Reporting Councll's webslte at..
ww.frc.or
auditorsres
es.
ripEIDn forms part of Dur3udit(Y'5 report.
grave ACCAISenlw sta￿torY Aurf5torl
For4nd on behatf of Se•gra¥e French LLP
26 OctobEr 2022
StattsttsryAvditor
I Poplars Court
Lenton Lane
N¢**iwham
NG7 2RR
Page 12

AGE CONCERN SOLIHULL iradlnB a5 AGE UK SOLIHULL (Company number.. 031￿62)
Statement of Flnanclal Actlvltles l1ncorporatl￿ an Incorne and Expenditure A(co￿￿t1-charl1v ènd Con$olklated
forthe Year Ended 31 March zozz
UThrestrlcted
Funds
Restrlcted
Funds
Total
2022
Tot21
2021
Notes
INCOME FROM..
Donatlon5 and legacle5:
Donatlons
legacles
CJRSISSP 8¥3rit5
Local Authority grants
othergrant5
35,042
854
2,517
14,543
10,872
49,585
11,726
2,517
112,150
7,718
7,41)6
3,592
54,037
45,900
45,900
Charltable actlvltles..
Charges for servlces
Local Authorlty contracts
Other contracts
Local Authority grants
OtheT grants
CIRSISSP grants
174,328
63,290
1,000,024
112.659
53,480
129,252
2,524
237.618
1,000,024
112,659
63,480
129,252
21,503
231,185
910,454
113,705
88,437
194.132
61,230
18,979
Othec tradSng a¢tivltles:
Shop Income
58,335
7,066
5,334
2,320
500
58,335
7,335
5,334
2,320
500
1.913
5,485
49,338
54,248
1,033
269
Retail grants
CRJSISSP grants
Local Authoritygrants
Investment Income:
Bank interest
2,665
2,665
2,790
TOTAL INCOME
353,840
1.396.913
1.750,753
EXPENI)IYURE ON..
Ralslngfunds..
shops
Fundr2lslng acthrtties
87,595
41,845
87,595
41,845
85,984
49,611
Charitable 3Ctlvltle$:
En3bling people
Promoting po$￿Ve attitudes to a8elng
5upportlngolder people
WorklnE wlth znd forolder people
857,941
857,941
836.245
5,308
305,995
336,523
359,864
143,024
359,864
364,484
22L,460
Other expendllure..
GovernarKe costs
10.619
TOTAL EXPENDITiIRE
350,9
1,360,829
1.711,729
1,650.285
NET INCOME BEFORE TRAN5FER5
2,94
36,084
39,024
268,568
TRANSFERS
Gross transfer5 betweett lund5
16
121.3941
21,394
NET INCOMEIIEXPENDITUREI
BEFORE OTHER RECOGN15EO AND LOSSES
118,4541
57,4n
39,024
268￿68
The notes form of these fln8nclal stgtèmÈnts
Pa¥e 13

AGE CONCEItN SOLIHULL tradlng as AGE UK SOLIHLILL (Company number: 011800621
Statement ol FlnancSal Acllvltles Ilncorporatlnk an Income and E¥pendllure Account) Contlnued- Chaylty and ConsolldatEd
for the Year Ended 31 Marth 2022
Unrestrlcted
Funds
Restricted
Funds
Total
2021
2022
Notes
NET INCOMEIIEXPENDITUREI
BEFORE OTHER RECOGNESED GAINS AND LOSSES
118N541
57,478
39.024
268,568
OTHER AECOGNISED GAINS AND IOSSES:
Actuarl31 gain/llos51 on defined
bÈnelit penslcn scheme
Change In effect of asset celllng
18
72,000
185,0001
72,000
185,0001
Iio,(K)01
NÈT MOVEMENT IN FUNDS
131,4541
57,478
26.024
258,$68
Totsl Fund B3lances
Brought Forward
415,753
205,905
621,65B
363.090
TOTAL FUND BAiANCES
CARRIEKI FORWARO
£384,299
£263,383
£647,682
£621,658
The Charlty has no rècogn15ed galns or bsseg Otherthan the deflclt or surplus for the current 8nd prevlDUg years.
The notes form partof these fln8Jclal statements
Page 14

AGE CONCERN SOtIHULL tradln8 a5 AGE VK SOLIHLILL (Company number,, 031800621
Stutemefvt tsAHnundalArtlvttl¢$ (Incorporutlng Income undExpendltureAttOUlltJ- Cht¥rfty4nd Consolldoted
A¢VthÈ YeorErtdÈd31 Morch 2021
Unrestricted
Fund
Resrrcted
Totol
2021
Notes
INCOME FROM.,
Donation5 ond leqarles..
Donatlons
Legutles
ORs/55PgrGnts
locolAuthorlty grunts
orhergronts
105,066
7,718
7,4Q6
3,592
54,037
7,084
112.150
7,718
7,406
3,592
54,037
Churltuble o¢tlvltles.'
Chorgesforservlces
LocolAuthorltyconÈructs
other contrutts
LotolAuthorltygronts
Othergronts
CIRS/SSP grants
157,176
74.009
910,454
113,705
79,335
142,833
17,291
231,185
910,45
113,705
88,437
194,132
61,230
9.112
51,299
43,939
othertmdlng octlvltle5.'
Shop income
Fundmislng Jctivltles
Retoil gmnts
CRJS/5SPgKant5
LoculAuthorltygrunts
1,913
5,485
49,338
54,248
1,033
1.913
5,485
49,338
54,248
1,033
Investment Income,,
Bunk intEre5t
2,790
TOTAL INCOME
554 152
1,344,701
898,853
EXPENDITURE ON..
Rotslngfvnds..
Shops
Fundralsino Octfvities
85,984
49,611
85,984
49,611
Charftobk o¢tlvitles'.
Enobllng people
Promotlngposltlve ottltudes to ogeffjng
Supporting olderpEopIE
Worklng with ondforolderpeople
836,245
836.245
5,308
305,995
336,523
5,308
33.116
242,394
272,879
94,129
otherexpendlture..
fjovernonce costs
10,619
10.619
TOTAL EXPENDITURE
427,032
J,203,253
1,630,285
NETINCOMEBEFORE TRANSFERS
127,120
14l448
268.568
TRANSFER5
fjross tronslers betweenfund5
16
10,500
(10.5￿)
NETINCOME/{EXPENDITURE}
BEFOREOTHER RECOGhllSED GAINSAND LOSSES
137,62LI
130.948
268,568
The noteslorm part ol these flnanclal statements
Page 15

AGE CONCERN SOLIHULL tr•dlnE a5 AGE UK SOLIHULL (Cornpany number.. 031800621
sttstement oAFlnunclulAttlvltles {In¢orporotlng un Income undE¥pendltutsAccoufr7tJ Contlnued-churltyund Consollduted
Aor the Ye4vrEnded31 Morch 2021
Llniestricted
Funds
Restricted
Funds
TotL71
2021
Notes
NEfiNCOME/(EXPENDifuREJ
OEFORE OTHER RECOGNISED GAIWSAND LOSSES
137.620
130,948
268,568
OTHER RECOGNISED GAIN5AND LOSSES.,
ActuarlGI guln/l10$5J on delined
benefltpen5ion Scheme
18
iio.000)
(io,oooJ
AIETMOVEMEIVTIN FUAIDS
127.62Q
130.948
258,568
Total Fund 8alGnces
8roughtFO￿Ora
288,133
74,957
363,090
TOTAL FUND BALANCES
CARRIED FORWARD
£415,X53
£205,905
The notes form part of these finantlal statements
Page 16

AGE CONCERN SOLIHULL trddlng as AGE UK SOLIHULL (Company number.. D318006zI
Chailty Balance Sheet
31 March 2022
2022
2021
Notes
FIXED ASSETS..
Tangible assets
Investn￿ntS
io
li
76,663
29,423
76,665
29,425
CURRENT ASSETS:
Debtors
Short term deposlts
Cash at bank 8nd In hand
12
135,147
390,673
432,887
123N27
271,917
379,390
958,707
774,734
CREDITORS.. Amounts lalllng
due wlthln one year
13
1387,6901
1172,501)
NET CURRENT ASSETS:
571,017
602,233
TOTAL ASSETS LESS CURRENT
LIABILITIES EXCLLIDING PENSION
LIABILITY:
647,682
631,658
Deflned benellt pension scheme Ilablllty
18
iio,0001
TOTAL NET A55ET5',
£647,682
£621,658
FUNDS..
Restrlcted Funds
Unrestllcted Funds
Penslon Reserve
16
263,383
205,905
384,299
425,753
ILO,0001
384,299
415,753
TOTAL CHARITY FUNDS..
E647,682
£621,658
These flnancial statements have been prepared In accordance ￿ththe speclal piovislons of Part 15 ofthe Companles Act2006 relatlnE
to small companles.
Approved bythe Board of Dlrectors and Twstees on 26 October 2022 and g18ned on its beI￿lf by..
S R Tomlln50T*
Dirpctorand TrL*Stee
The notes form p3rt of theseflnancial staternent5
Page 17

AGE CONCERN SOLIHULL tradln8 as AGE UK SOLIHULL (company number.. 031800621
Consolldated B81ance Sheet
31 March 2022
2022
2021
Note5
FIXED ASSÉTS..
TanEllile assets
io
76,663
29.423
CiJRF¢ENT ASS£TS'.
Debtors
Short term deposlt5
Cash at bank and In hand
12
135,147
390.673
432.889
123,427
271.917
379,392
958,709
774,736
alEDITO8S: Amounts lalllng
due withln one year
13
1387,6901
1172,5011
NET CURREtsbT AS5Ets..
571,019
602,235
T07AL ASSETS LESS CURRENT
LIABILITIES EXCLUDING PENSION
LIABILITY
647,682
631,658
DefltFEd beneflt penslon scheme Ilablllty
18
iio,000
TOTAL NET ASSETS:
£647,682
£621,658
FUNDS..
RestrlctÈd Funds
Unrestricted Fund5
Penslon ReseNe
16
263,383
20S,905
384,299
425,753
iio,0001
384,299
415.753
TOTAL CHARITY FUNDS..
E547,682
£6ZI,6S8
Approved by thÈ Board of DlrectDrs and Trustees on 26 0¢1ol)er 2022 and slgned oj its behalf by.,
S A Tom11n50n
Dlrertor and Trustee
The notes form ￿rt of thèse flnanclal Statements
Page 18

AGE CONCERN SOLIHVLLtradlng as AGE UK SOLIHULL ICDmpaDy number.. 031800621
Charlty statvment of Ca$h Flows for the Year Ended 31 Mar£h 2022
2022
2021
Cash Ilows from opeYatln8 a£tlvltles:
Net ￿ncoMe/{expenditUreI for the year
Investment Interest recelvable
DÈpreciation and impairmÈnt of tarylble flKed a5setS
Ilncrea5ellde£re8se Sn debtors
I￿reaSe/(deCreaSe) in credltars
Increaselldecreasel in pension 5iabllitv
26,024
12.6651
26,179
111,7201
215.189
iio,oooi
258,568
12,7901
12,897
18.944
12,311
2,000
Nei cash provlded byllused Inl operailn8 activlti8S
243,ffl7
301,930
Cash flowsfrom Snvestlng actlvltle5:
Payrnentsto acqulre tan8lble fixed assets
Inve5trnent Interest recelvable
173.4191
2,665
126,8801
2,790
Net cash provlded byllused Inl Invesllng actlvltles
170,7541
124,0901
N*t Inc￿4$&/(deC￿eaSe) In cash and ￿5h equivalents
172,253
277,840
Cash and cash equlvalents at l Aprll 2021
651,307
373.467
Cash and cash equlvalents at 31 Mwch 2022
£823,560
£651,307
Cash and cash equlvalent conslst$ of,,
Short term deposlts
Cash ai bank and In hand
390,673
432,887
271,917
379,390
Cash and cash equl¥alents at 31 March 2022
£823,560
£651,307
The note5 form part ol these flnanclal statements
Page 19

AGE CONCERN SOLIFIULLtradSng as AGE UK SOLIHULI (Cornpany numbEf 031800621
Consolldated Stalement of Cash Flowsfor the Year Ended 31 March 2022
2022
2021
Cash flowsfrom opÈratlng acifvitles..
Net Income/lexpendlturel lor the year
Investment IRte￿5t recelvable
Depreciatlon and imwirment ol tsnglble fixed assets
Iincreasel}decrease In debtors
Incre4se/ldecreasel In credltors
IrKrease/ldecreasel In pensSon Ilabllitv
26,024
12,6651
26,179
111,7201
215,189
iio,ocKsI
258,568
12,7901
12,897
18,944
12,311
2,0(M)
Net cash provlded byllused Inl operatlng a¢lfville5
243,007
301,930
Cash flows Irom Investlng actlvitles,,
Payments to acqulre tangible li¥ed assets
InvestmÈnt interÈst receivable
173,4191
2,665
126,8801
2,790
Net cash provkled byllused Inl Investlng actlvltles
170.7541
I24,0￿)
Net Increaselldecreasel In ¢ash and cash equlvalents
172,253
277.840
Cash and ca$h equfvalent5 at l AprN 2021
651BOg
373,469
C•$h and cash equlv￿ents at 31 Marth 2022
£823,562
£651,309
Cash and ca$h equlvalents con51st5 Of:
Short terrn deposits
Cash at bank and In hand
390,673
432,889
271,917
379,392
Cash and trash equlval¢nts at 31 March 2022
£8Zg,562
É651.309
The notes form part ol these Ilnanclal statements
Page 20

AGE CONCERN SOLIHULL tradlng as AGE UK SOLIHULL (Company number.. 031800621
NotP5 to the Consolidated Flnandal Statements
for the Year Ended 31 March 2022
ACCOUNTING POLICIES
Accountlng Conventlon
ThÈ Char1ty Is3 publlc bÈnÈfltentity. The accounts have been prepared underthe hi5torleal c05t£onventTron and In accordance
wlth the provlslons of Sectlon IA 'Small Entllles" of Flnan£ial Reportlng Standard 102 Yhe Flnancial Reporting Standard
applicable in the UK and Republic of Irel2Nd" the Chzritles Act 2011, the Companles Att 2006 and the Statement of
Recommended Prattlce. kcountlng and Reportlng by CharltlÈs" (FR5 1021.
Coosolldated Flnan¢lal Statements
ThÈse fln8nckl statprTtents consDlid4te the feiults ol the Charlty and its wholly-owned trad*ngsubsldi&ryA8e Concern Sollhull
Trading Limlted whlch traded a5 Age UK Sollhull Tr3ding until March 2018, on a Ilne by Ilne ba51s. The 5ubsidlary Is currentSy
dormant.
Incomlng Resources
Income Is recognlsed in the perlod in whlch the Charlty 15 entltled to receipt and the amountcan be meas*Jred with reasonable
certalnty.
CDron&virus
Grants recelved under ihe CoronavSruslob Retentlon Scheme and SSP Scheme have been shown geparately in the Statement
of Flnanclal Actlvltles under each of the Incometategorles accordlng tothe act￿￿t￿s0f the staff for whorn they were claimed.
SSmllarly, Restart Busine55 Grants received lor our shops have tseen shown separately in the Stztement of Flnènclal Activltles
under OtherTrading Activities, We contlnued to provide a free shopplng servlce throughout the ye8r under revlew whèreby
we Inltlalty pay for the shopping and receive subsequent reSmbursement. These relmbursements have been Sncluded in
restricted Income under Charltable Actlvitles
CharÉes for Servlteg. (The related expendlture is Included in restricted
Ch8rltable Acifvltles- Supwrtlng older people.)
G@nÈral
Grants ol a general nature or whkh do not have partlcular seNice requlrements hawe been Included as voluntary Income.
Grants speclflcally for the provlsion of goods and sÈrvlees to be provided as part of charltable actl¥itie5 or service5 to
beneflclarles are Included as incomlng resourcÈs from charltable activltles. Income that 15 restricted by £ontractual terms15
treated as re5trlcted.
Where grant5 ￿ funding have been recefved in respect of a specifled perlod of tlme, any monles In advance wlll bÈ accountÈd
for as deferred income and reco8nlsed In the perlod whlch has been spe¢llled by the funder. Income mayalso be deferred to
a future perlod where the donor has not speclfled the tlme perlod in whlch the income 15 to be expended, The value of
deferred It)coff* 19 set OL(t In Note 14 to the financial statement5.
Itls 4mpra¢ti¢al to estlmate the falr value of the goods that arp don3ted to our shop5 for resale so donated goods for resale
are not recognised on receipt. Instead the value to the charlty of the donated goods Is recognlsed as Intome when 501d.
ResoUr￿S Expended
Resources expended Includes costs of the actlvlties, Irrecoverable VAT and depreclation on related assets. Dlrect costs
attrlbutable to a Single activity are alloc8ted dlrectly to that aCtI￿tY, Shared costs which relate to more than one activlty are
apportioned based on estirnated tltne spenL head count or floor space etc, as approprlate. Support costs whlch are not
attrlbutable to a single aCt￿ltY are apportioned between the actlvltles supported based on usage. Thls Is approxlmated bythe
value of the Incoming resources foi that actlvity or the funds iaised by that zthvlty. Support costs Include the costs of
management, Ilnance and 8dmlnlstratlon staff,. legal and HR suppoit fees: governance and avdlt fees,. ar￿ IT softwbre and
support Costs. Det3ils of the support costs are dlsclosed In Note 3 to the flnanclal statemenis.
Page 21

AGE CONCERN SOLIHULL tradlng as AGE VK SOLIHULI Icompany number: 03180062
Notes to the Consolldated Flnatttlal Statem¢nts l¢ontlnuedl
for the Year Ended 31 March 2022
ACCOUNTING POLICIES Icontlnuedl
D¢natlons ol servi¢es- unpald 8efi8ral volunteers
Donatlons of sprvicps by Ouf VDlunteer5 has not been recognlsed ès Income, nor as an expense. We are not able to measure
the value ol volunteer hours rellably a5 we do not have a formal tlme-reportlng reqtslrement for all of ourvolunteers.
Fund ACc￿ntIng
Unrestrlcted funds are those av8llabl@ for use at the discretlon of the Tfijstees In furtherance of the general objectives ol the
charlty and whlch have not been designated for other purpose5.
Restrlcted funds are funds which a￿t0 be used in zccordance wlth spetlflc restrlttlons Imposed by funders or which have bee
ralsed by the Charfty for pèrticular purpose5. The alm and use of each restrlcred fund is get out in Note 16 to the ftnanclal
5tstements.
Tan8lble Flxed Assets
Tanglble flKed assets are measured Initlally 3t thelr historfcal cost. t)epreciatK)n is provlded on 8 Stralghi-llne bè$15 at the
following annual rates order to wrfte off each asset over Its estlm8ted useful Ilfe.
Icr Equlprnent
Furnlture ar)d Flttlngs
Vehicle5
Shop Leases and Improvements
- 33.33% on cost
- 33.33% on cost
25% on cost
In accordance wlth the current lease
stocks
It Is Impr2Ctlcal to estlm2te the falr value of the goods that are dor>ated to our shops for resale $0 donated goods lor resale
are carrled at a £nll valuatlon.
stocks of heaters, ele¢trlc blankets, duvets etc. for our Winter Warmth actSv1tle5 are wrltten off in the year In whlch they are
purchased.
Debtors and Llabilltles
Debtors are measLtred at thelr recoverable amounts. Llabllltles are rnea5ured at their e5tlmèted settlement amounts.
i.io
Operatlng Leases
Lease payments under operatlng lÈasÈs are re¢ognlsed as Bn expense overthe lease term on a stralght-llfte basis.
i.ii
Pen51aThs
Pensions are accounted for in zccordancewlth FRS 102. Penslo# c05ts1o¥ the defined contrIbut￿n scheme 3re£h3rged to the
accounts on an ètcruals basli In thè perlod In whlch they occur. Annual costsand the penslon provlslon forthe delSned benefll
scheme are calculated and charged to the Statement of Nnanclal ActSvltles on the basls of IndependeTrt 8ctuarlal advice. The
penslon provlslon has been created withln unrestrlcted Ajnds In compli3t)ce wlth ihe requlrements of the SORP,
Deta115 of the pension scheme are disclosed In Note 18 to the flnancl6I statefflents.
Paee 22

AGE CONCERN SOLIHULL tradlne 0$ AGE UK SOIIHULL (Company number: 031800621
Noiesto thè Consolldated Flnantial Statements Icontlnuedl
lor the Year Ended 31 March 2022
INCOME FROM CHARITABLE ACTIVITIES- CONSOLIDATED
Z022
Restrlcted
2021
Total
Unrestrlcted
Total
Enabling people..
Community Advice Hubs
Informatlon and Advlce Servke
WlntÈr Warmth
Winter fjr8nt Scheme1201211
Covid Loc31 Giant Scheme
Household Support Fund
771,706
1,695
76,678
771,706
1,695
76,678
765.784
6,753
64.854
50,000
8,000
30,000
8,0(KS
30,OtKs
888,079
888,079
887.391
PrcrfhotlnE posltlvtr altitude5 to ayelng..
Care 3nd SeLf-funding Experlences iesearch project
5,308
5.308
Supportln8 older people:
Older People's Specialist Service
Covid Response
Later Life Goals
Linklng People Together Inc Volunteer Befrlendlng
Servl
Veterans Not Forgotten lended March 20211
Llnking Veteran5 Together
Cynthia
other small lunds
112,168
31,152
20,000
112,168
31,152
20,000
112,481
89,875
21.DOQ
80,784
80,784
97.601
14,280
35,000
50,750
12,972
35,0
50,750
15,738
2,766
8.151
2,766
342,826
345,592
343,388
Worklng wlth and for older people:
ome Support Servlce
Home from Hospltal
Posttsral Stablllty Instructlon
Dlglt81 Champlons
Social Prescrlbers
190,$41
190,541
16.667
S6,485
7.755
29,417
254,261
16.667
86,485
7,755
29,417
80,235
28,560
190,541
140,324
330,865
363,056
TOTAL INCOME FROM CHARITABLE ACTIVITIES
É193,307
£1,371229
£1,564,536
£1,599,143
Page 23

AGE CONCERN SOLIHVLLtradln¥ as AGE UK SOLIHULL Icompany number.. 031800621
Note5 tothe Consoll(fated Flnan¢lal Statements Icontlnuedl
for the Year Ended 31 Marrh 2022
INCQME FROM CHARITABLE ACThVITIES- CONSOLIOATED Icontlnuedl
INCOMEFROM CHARITABLEACTIVITIES- COAISOLIDA YED-PRIOR YEAR
2031
Restrkted
Unrestrlcted
Totul
Enqbllngpeople..
CornFnUnityAdvice Hubs
InAormotion undAdvlceSer¥lce
Winter Wurmth
Wioter Grant Scheme
765.784
6,753
64,854
50,000
765,784
6,753
64,854
50,000
887,391
887,391
Promotlrtypositlve ottitudes tOOgelng.'
Cuft ondself-funding Experiences reseorch projett
5,308
5,308
5,308
5,308
Supportlttg olderpeople..
Llnking People Togetherlnc VolunteerBefrlendln
5ervlce
OlderPÉoplÈ'sSpeclollstService
Covi& Re5POff15e
Laterlife Gouls
Veterons Not For9Qtten
Othersmollfunds
97,601
112,481
89,875
21,000
14,280
6,194
97,601
112.481
89,875
21,000
14,280
8,151
1,957
1,957
341,431
343.388
WL7rklng wlth ¢7ndfor olderpeople,.
Home Supportservlce
P05turolStcTbllltylnstructlon
5ocittl Prescrlbtrs
254,261
254,261
8(1,235
28,560
8Q,235
28,560
254,261
108,795
363,056
TOTAL INCOME FROM CIIARITA8LEACTIVITIES
£261,526
£1.337,617
E1599,143
Page 24

AGE CONCERN SOLIHULL tradlng a5 AGE UK SOLIHULL (Company number.. 031800621
Notts to the Consolidated FlnaThclal Statements Icontln¥edl
forthe Year EndÈd 31 March 2022
YOTAL EXPENDITURE- CONSOLIDATED
2022
Support
costs
2021
Total
costs
Direct
costs
Tot31
costs
Ralslng funds:
Shop5
Futhdralslng actlvltles
80,929
41,037
6,666
808
87,595
41,845
85.984
49,611
121,966
7.474
129.440
135,595
Charltable actlvltles..
Enabling people
Promoting posltlve attitudes to igelng
SuppDrting older people
Worklng wlth and for older people
743,295
114,646
857.941
836.245
5,308
305.995
336,523
323,215
317.097
36,649
47,387
359,864
36Jl,484
1,383,607
198,682
1,582,289
1,484,071
other e¥pendlture',
GovernantÈ costs
10.619
Total expenditure
£1,505,573
E206,155
£1,711,729
£1,630,285
The methods of £osl alltscatlon are expjalned In Note 1.4. We have reviewed the way we Identlfy and dlsclose Governance
costs. These are now included In Support costs rather than belng shown as a separate Ilne.
TOTAL EXPENDITURE- CONSOLIDA TED-PRIOR YEAR
2021
Support
costs
Dlrect
costs
Totol
costs
Roklnglynd$.'
Shops
Fundmlslnp octlvitie5
83,089
47,741
2.895
1,870
85.954
49,611
130,830
4,765
135,595
Churltable ¢7rtAvltles.'
Enobllngpeople
Promotlng posltlve ottiivdes ro ugelng
Supporting alderpeople
Wothlng with ondfvrolderpeople
727,750
10&495
4.507
34,595
26.069
836,245
5.308
3¢35.995
336,523
271,400
310,454
1,310,405
J73,666
1,484,071
OthereJ¢pendltur¢.'
GoverfilFn￿ Costs
10,619
10.619
TottFI expencliture
£1,451,854
E178,431
£1,630,285
PaEe 25

AGE CONCERN SOLIHULI tradlns asA6E UK SOLIHULL Icompany number: 031800621
Notes lo the Con5011dated Financl81 Statements l£ontlnuedl
for the Year Ended 31 March 2022
TOTAL EXPENDITURE- CONSOLIDATED Icontlnuedl
Anatysed 5UPPOrt CD5t5 conslst af the folk)wlng.'
2022
2021
stsff costs
HR Support
Governance Sncludlng audlt
ICT Includlng Support
Premises
Other
137,655
7,676
23.253
10,372
4,354
22.846
132,993
4,321
23,162
10,238
4,763
13,573
206.156
189,050
We have reviewed the way WÈ IdÈntlfy and dlsclose Governance cost5. These are Jow Included in Support costs yatherthan
belng shown as a sepèraie Ilne. The comparatives for 2021 have been rocalculatÈd and a￿ shown above.
STAFF COSTS AND EMPLOVEE BENEFITS
2022
2021
Wages 3nd salaries
Soclal security ¢OSts
A8e UK Penslon Pl&n- employers, contributlons
Age UK Retirement Beneflts Scheme- servlce costs
Redundanry payments
898,834
56.516
68,309
7,000
887,275
51,739
67,797
7,000
549
1,030,659
1.014,360
No employee réceivÉd rèmuneratlon and beneflts lexcludlng penslon costs1 ol yllore t￿n £60,000 durlnEthe year12021.' nlll.
The total amount ol employee remuneration and benefits Isalaryp NI'ER and pensk)n contrtbutlonsl p31d by the Charlty In
relation to Its key management personnel durlngthe year was £144,07812021.. £14S,0571.
STAFF NUMBERS
The average number and full-tlme equivalent number of employees durfng the year was as follows..
Number
Full.tlmt equlvalent
2021
2022
2021
Charitsble activities
Activities forgenerating fund5
Management, 3dmlnlstratlon and flnaDce
43
47
28
29
58
63
38
40
TRANSACTIONS WITH TRUSTEESIDIRECTORS
None of the TrusteeslD(rectors has been paSd any remuneratlon or recelved any other beneflts from an employment wlth the
Charlty12021.. £nlll and no Trustep/DiTectorexpenses have been incurred12021'. £nlll.
Page 26

AGE CONCERN SOLIHULL tradlnE as AGE UK SIXIHUIL (Company nurnber.. 03181J0621
Note5 to the Con5011dated Flnanclal Statements Icontlnuedl
forthe Year Ended 31 March 2022
RELATED PARTY TRANSACTIONS
There were no related partytransacrions rÈqulrlnz dlsclosurÈ during the year12021.. £nlll.
TRANSACTIONS WITH AUDIYOR
The CharitVs audltors provlde a ststutDry audlt only and the fees payable durlnethe year were E3,9(Ml12021.' £3,900>,
TAXATION
The chaiitable CoM￿nY Is not11able In general for tsxatlon on Its actlvltles due to Its charltable nature.
ID.
TANGIBLE FIXED ASSETS- GROUP AND CHARITY
Furnlture
and
Nttlngs
Shop
Leases and
Vehl£le$ ImpYo¥ements
ICT Equlpment
Total
C05T'.
At l Aprll 2021
Additions
0i5posals/Obsolescence
Reclas51fic3tlon
79,668
15,101
112.2261
112,0001
26,379
822
8,56D
7,805
IS.3851
114,607
73,419
117,6111
49,691
12,0)0
At 31 March 2022
70,543
39.201
49,691
10,980
170,4L5
DEPRECIATION..
At l Aprll 2021
Charge foi year
Disp05alslobsolescence
52,619
15,717
112.2261
112,0001
24.￿5
1,619
8,560
4,702
15,3851
85,184
26,179
117,6lll
4,14L
12,IM
At 31 March 2022
44,IlQ
37,624
4.141
7,877
93,752
NET BOOK VALUE..
At 31 March 2022
£ 26,433
£ 1,577
E 45,550
£ 3,103
E 76,663
At 31 March 2021
£ 27,049
£ 2,374
£ 29,423
ii.
FIXED ASSET INVESTMENTS- CHARITY
Investment In subsldiary
The Charltvs fixed asset Investments at the balance sheet comprlse a IIW. holdlng of the Ordlnary share capltal of Age
Concern Sollhull Trartlttg Llmlted tradlng 8s Age UK Sollhull Trading (Company number., 029081401, N4e UK Sollhull Tradlng's
Ieglstered address Is the same as the Charitvs.
The aggiegate capltal and reserves of Age UK Sollhull Tradlng Hs at 31 March 2D22..
2022
2021
Aggregate tapitsl and reserves
AgÈ UK SollhullTradlng had no actlvltles durlng the finantlal year to 31 March 202212021.. £ nlll.
Page 27

AGE CONCERN 50UHUIL tradlnE as AGE L¢K SOLIHULL (Company number.. 031800621
Notesto the Consolldated Fln8n¢lal Statement5 Icontlnuedl
lor the year Ended 31 March 202Z
DEBTORS.. AMOUNTS FALUNG DUE WITHIN of4E YEAR- GROUP AND CHARITY
2022
021
Tr3de debtors
Prepayments & accrued Income
VAT recoverable
51.296
82,686
I,L65
61,904
60.932
591
135,147
123,427
13.
CREOITORS.. AMOUNTS FALUNG DUE WITHIN ONE YEAR-GROUP AND CHARITY
2022
2021
Trade credltors
Accrued expenses
Deferred incomÈ (Note 141
PAYE, N31k)nal Insurance and pen51on contrlbutlons
57,395
98,964
182,065
22,488
26,778
48,248
64,588
19,440
14,627
25,598
387,690
172,501
The provlsiDn for liabillties is the value of the accrued byt as yet untaken annual leave and tlme off In Ileu of staff at the yÈar
end,
14.
DEFERRED INCOME I0￿r accountlng pollcy on deferred income Is set out In Note 1.3.)
2021
Balance at l Aprll 2021
Amount released to IncomlRg resources
Arnts￿nt deferred lfi year
19,440
119,4401
182,065
2,618
12,6181
19,440
Balaftie at 31 March 2022
182,065
19,440
15,
ANALYSIS OF GROUP NET ASSETS BETWEEN FUNDS
Unre&trl¢ted
funds
Ae5trlcted
fuftds
Total
funds
Tangible Ilmed assets
Net cur¥ent assets
Creditors.. amounts fa111ng due
after more than one year
76,663
307,636
76.663
571.019
263,383
Total net asset5 at 31 March 2022
384,299
263.383
647,682
PRIOR YEAR
Unrestrlcted
fvnds
Re5trirted
funds
Totol
Tonglbleflxed a55ets
Ntt ctsrrentosset5
Credltors.. omountslulllng due
ftermore thon one yeor
29,423
396,330
29,423
602,235
205,905
110,oDoI
iio,oJoi
rotolnetos$ets ut31 M•r¢h 2021
415,753
205,905
621,658
Pige 28

AGE CONCERN SOIIHULL tradlng as AG£ UK SOLIHLIIL (Company number.. 0318L￿611
Noté5 to the Consolldated Flnanclal 5¢alement5 l£ontlnuedl
forthe Year Ended 31 Marth 2022
16.
RESTflICTED FUNDS
Opening
Balance
Movement
In Year
Transfers
between
Funds
Transfers
to/from
Unrestrlcted
Futtd5
closlng
Balan
Communlty Advlce Hubs
Publlc Health Wintpr Warmth
AEe UK Sollhull Winter Wèrmth
Covld Loc31 Grant Scheme
Household Support Fund
Older People's SÈrvitÈs
Informatlon Servlce
Postural Stablllty Instruttlon
Later Life Goals
Llnking People Together
L5nklng Veterans Together
Dlgital Champlons
Cynthla
Covld Response
S(Klal P￿sCrIber$
Home from M05Pltal
HSS Vulnerable 5￿pport Fund
Emergency Fund
Age Concern Castle Bromwich
52,053
14,463
26,551
23,960
2,424
3,363
1,380
11531
10.791
464
112,5621
20,000
13,0491
576
2,597
2,802
121,3941
1,227
77.240
16,887
29,914
11,3801
153
31,635
14,227
20,624
42,426
14.691
16,D62
8,000
120,0001
37,151
34,102
576
2,597
2.802
21,394
7,504
11151
11,9601
15441
7,504
1,525
11,773
5.284
1,640
1,733
5.828
L2,000
205,905
36,084
21,394
263,383
Covld Loc31 Gr3nt Scheme and Household Support Fund were new activltlès th15 year wherewe we¥e asked to distrlbute gr8nts
behall of SMBC. The Movement In Year wte for these actlvltles shows only our own income and expendtture. (Thls diffeis
from the present3tlon of thè SMBC Wlnter Grant Scherne last year which included the grants dlstrlbuted.) The totsl grants
dlstributed under the CLGS and HSF were approxlrnatelyE40,000 and £176,(KIO respectNely.
In previousyears'older people's Servlces. Included our LlnkSng PeopleTo8etheractlvltles but these are nowshown separatety.
As in 20121, the Covid Response Included above Is only those grants or other fundlng whlch we retrfved to 5UPPOrt speclfic
Covld Response oitlvSU25 not otherwise includerl in other re5trlcted or unrestrlcted activities. eg. our volunteer shopplng
servlce.
Page 29

AGE CONCERN 50LIHUIL tiadlng asA6E UK SOLIHULL (Company numbvr: 031800621
Notesto the Consolldaied Flnan¢lo1 Statement5 Iwntlnuedl
forthe Year Ended 31 March 2022
16.
RESTRICTED FUNDS Iconlinuedl
PRIOR YEAR
Openlng
Bulonce
Movement
In Yeur
TrGnS]ers
between
Funds
TrJnslers
tD/from
Llnrestrlcted
Funds
Bulunce
CommunltyAdvlce Hubs
Publlc Heolth ￿nter Wormth
Age UK&)lihull Wlnter Wtsrmth
SMBC Wlnter Grontscheme
PosturGIStabllity Instruction
Informution Service
OlderPeople'sServices
LoterLlfe SOGIS
VeterGns Not Forgotten
CovldRespokJse
5odolPrescrlbers
Age Concern Costle Bromwlch
HSS Vulneroblesupport Fund
Emergency Fund
8,633
9.256
12,954
39,920
5.207
13,597
3,500
52,053
14,463
26.551
2,134
14,705
19.309
14,990
13,978)
49,477
21,000
3,500
3,5UO
20,624
14.227
68,786
110,500)
110,5001
4.402
1,732
1.832
1,426
192)
199)
5,828
1.640
1,733
74,957
141,448
IJOS001
2Q5,905
SM8C Wlnter Gront Scheme, Veterons Not Forgotten, CovidResponse ondsoclul PrÉscrlbers wgre oll new octlvltles thls yetsr
ond olllundlng received woslully spent during thE yeGr. For Covld Response included above, we hove Included only those
gronts or other fvndlng which we recelved to support speclfic Covld Response octivltle5 not otheKw15e included ffn othe
restrittedorunrestrictedactivitle5, eg. our volunteer5hoppingseThNce. OurLuterLife Goolsfunderpermitted50% of thlsyeGrfs
fundlng to be ullocuted to Cowd response ond th15 Wtis tronsferred to unrestrlcted to cover our Covld Response octlvltles or to
lund oddlrlonol costs orlslngfrom the tffects OJÈlepondemlc both olwhlclF ore onoolng.
Page 30

AGE CONCERN SOLIHULL tradlng as AGE UK 50LIHULL Icompany number.. 031800621
Notes tothe Ctsnsolldated Flnanclal Statements Icontinuedl
lor the Year Ended 31 March 20ZZ
16.
RESTRICTED FUNDS Icontlwedl
MOVEMENTINYEAR,.
Movement
In Year
Income
Expenditure
CcrnmuDity Advice Hubs
Publlc Health Winter Warmtl
Age UK Solihull Winter Warmth
Covld Local Grant Scheme
HousÈhold Support Fund
Older Peop￿,$ Services
IRIDrmalion se￿iCe
P05tural Stzbility InstrLtcti¢n
Later Llfe Goa15
Llnklng People Together
Linklng Veterans Together
Dl8Stal Champlons
Cynthi
Covld Response
Soclal Pre5crlbers
Home from Hospltal
HSS vulnerab￿ Support Fund
Emergèncy Fund
Age Concern Ca5tlE Bromwl¢h
773,005
11,729
64,949
8,000
1749,0451
19.3051
161.5861
16.6201
130,1531
1101,3781
11,2311
199,1211
23,960
2,424
3,363
1,380
112,169
1,695
86,559
20,IX>D
,934
35,100
7,920
63,510
31,174
29,417
16,667
113
12,972
1,000
10,791
112,5621
20,000
13,0491
576
2.597
2,B02
121,3941
193,9831
134,5241
15,3231
160,7081
152.5681
129,4171
19,1631
12281
114,9321
11,5441
7,504
11151
11,9601
15441
1,396,913
11.360,8291
36,084
MOVEMENTIN YEAR-PRIOR YEAR,,
Movement
In Prlor Ye17
Income
Expenditure
CommunltyAdvlce Hubs
Publlc HeGlth Winter Worn?Èh
Age UKSollhull Wlnter Worffnth
SM8C WlnterGrontScheme
P05turolStGbillty Instruction
Informotlon Service
Older People's5ervlce5
Loter Ille Gouls
Veterons NotFoKgotte
Covld Response
Sociol Prescrlhers
Aoe Concern Custle 8romwlch
HSS Vulnerfjblesupport Fund
Emergency Fund
799.984
13,5(X>
20,754
50,0(K)
80,559
6,753
211.802
21,000
14.280
89,875
28.5
176Q,064J
18,293)
(7,1571
150,0001
165,5691
110,7311
1162,3251
39,920
5,207
13,597
14,990
13,978)
49,477
21,000
f14,2801
189,8751
(28,5601
426
12321
{6,5931
1426
192)
199)
2.344.701
(1,203.253)
141,448
Page31

AGE CONCERN SQLIHULL trodln8 as AGE UK SOLIHULL Icompathy number: 0318Q0621
N¢)tes to the Consolldated Flnancial Statements Icontlnuedl
for the Year Ended 31 March 2022
16.
RESTRICTED FUNDS Icarrtlnuedl
Pur
se of fund
Reason for restrlrtlon
CommunSly Advice Hubs
To dellver community advlce hubs,
In partner5hlp with others, in North and
Central Solihull. to provlde a slngle source
ol high quality Inforynatlon and advice to
As speclfied by lunder5
Publlc Health Winter
WarEnth
Thls fund Is to provide Information, guldance
and heatlng Items to vulnerable resldents
during thp colder months, or Indeed during
heatW3ve.
As specifted byfunders
Age UK Sollhull ￿nter
Warmth
Extension of the PHWW seNKe to provlde
year round Inftsrmation, advice and practlcal
supportto resldent5 of Solihull regardlng thÉlr
Issues relatlng to energy use.
For knse In these cIrcumstan￿5 or
a5 5peclfted by fundèrs
SMBC Wlnter6runtScheme
To keep vulnerable resldents o]Sollhull worm
ondfed overthe 20121 wFDter vlo smullgronts
forheatimg Items. £lothln&foodetc.
As speclfledbySMbC
Covld Local Grant Scheme
IAuglSept 20211
To Support vulnerable rpsldents of Sollhull vk
small Erants for fuel debt, he3tlng Items,
£lothSn& food etc.
As specifled bySMBC
Household Support Fund
(Winter 20211221
To support vulner8ble residents ol Sollhull
via small giants for fuel debt, heating items.
cbthln& food etc.
As spe¢llled by SMBC
Older PeDplÈ's Servlces
To provlde spe¢lali5t adVI￿j preventat￿
and ear￿ IntÈrvÈntlons for older people.
As spec￿led by funder5
Information Servlce
To provlde z specta115ed Independent
infom)atlon servlce for older people.
For USÈ In these circumstances
or as specllied by funders
Postural stabl1￿¥ Instrucuon
To ofter older people who have had
frequent fa115, which have resulted In
hospltal admlsslon, a 20 week programme
of strength confldence bulldlng exerclses.
As speeifted byfunders
Later Llle Goals
To Itnprove outcomes forolder people who
have laced or are latlng a signific3nt life
event, Such as bereavement, becomlng 8
carer, becomlnE lonety and Isolated, and
helplng and supportlng them to plan how
to deal wkh the life change.
As speclfied by funder5
LlnklnE Pecple Together
TD provldp advlce and support to older
people In partkular to reconnect them back
Into thelr local comrnunlty where
posslble. Servlces Include VolLtnteer
Belrtending and lunch clubs.
For use in these ¢lr¢umstances
or a5 5peclfled by lunder5
Llnking Veterans Together
Atwo yeèr prolett for Sollhull veteraas
focu5sed on ta£kllng loneliness.
As spe¢llled by funders
Y3ge 32

AGE CONCERN SOLIHUIL tradlng as AGE UK SOLIHULL (Company n￿mber.. 0318006ZI
Notes tt) the Consolldated Flnanclal Statement5 Icontlnuedl
IDf the Year Ended 31 March 2022
16.
RESTRICTED FUNDS Icontlnuedl
Fts
Pur
05e of lund
Aea50fi foi rest Ictlon
Digital Champions
To offeT older people tralnlng, support and,
f necessaryj IT equipment to Smprove IT
skills and access to the dlgital world.
As speclfled by funders
Cynthla
Ourown electrlc people-mover. To support
older people to travel to our LPT and PSI
activlties.
As speclfled byfunders
Vererons Not Forgotten
(ended Morch 2021J
To support the needs of veterilns In Sollhull
due to the Covldpundemic, eo. home
dellverles, Gsslstlng wlth L7ccess to 5ervice5.
A55pecffledbyAunde*s
Covld Re5POn5e
Various grants to support our ongolry CovSd
response activities, ee. volunteer shoppers,
equlpment to enable staff to work from
home, addltlonal staff hour5.
As speclfled by lunderg
Social Prescrlbers
Provislon of staff to a local PCTto act as a
socizl pres¢rlber.
As specifled byfunders
Home from Hospltèl
a°Wekome Home Serwi¢e' provldlng
SUPPDrt to vulnerable SoSlhull resldents belng
discharged from h05Pital, as well as enabllng
their discharge,
As speclfted by funders
SS Vulnerable Support
f und
To 5ub5idlse the fees of vulnerable cllents
of the Home Support SeNITr.
For use In these clrcurn5tantes
Eft*rgenty Fund
Emergency srn&ll grants to Age UK
For use in these clrcumStsn￿S
AEe Concern Castle
Bromwkh
To contlntte to support and fund the provlslon
of a regularclub for older people, followlng
the closure of the local charlty.
For use In these tlrcumstances
or a5 spec1f￿d by funders
17,
OTHER COMMITMENTS
At 31 March 2022, the charlty had annual commitments under nO￿tancelIable operating leases explrlng asfollows..
Equlpment
2021
Land and Bulld1ngs
2021
2022
2022
Wlthln Dne year
L4,WO
2,000
BÈtweeTr two And ffve years
12,033
12,033
8,250
20,250
In more than flve years
Page 33

AGE CONCERN SOLIHULL tradln8 as AGE UK SOLIHULL Icompany number.. 031800621
Notes to the Consolldated Flnanclal Slatements Icontlnuedl
for the Year Ended 31 March 2022
18,
PENSION SCHEMES
The Charlty partlclpated In the Age UK Retlrement BenÈflts Scheme whlch was a defined benef4ts scheme and has now been
closed. Emph)yee5 are now offered entry to the Age UK Penslon Plan which Is a dellned contrlbutlon scheme, current
admlnlstered by Scottish Widows,
The deflned beneflt scheme
ThÈ level of benellts provSded by the Scheme depend5 Dn a membeffs length of servlce and thelr salary atthelrrtate of leavlng
the Stheme. The Scheme ¢lo$ed to hiture accrual on 30 November 2008. The kheme is a multi-ernployer scheme and the
assets and Ilabiiitles for each ol the particlpatitE Employers have been deterrnlned based on thelr re5PeCtive share ot the
funding liabllities as at 31 Mirch 2019. Th15 shale has ￿en updated to allow forchan8es In the partlcipatlTrg employers over
the period to 31 March 2022,
Alull actuarlalvalu3tlon ofthe SchemÈwascarrled outa5at31 March 2019 and the results ofth15vzluatlon have been updatEd
to 31 March 2022 by a qualified Independent actuary. The results of the latest fundingvaluation èt 31 March 2019 have been
adjustÈd io the batsnce sheet date taking account of experlence over the perlod sl#¢e 31 March 2019, changes In tn3rket
condltlons and dlfferonces In the linanclal 8nd demographlc assumptlons.
The funded status on the FRS 102 tjasls for the Scheme has Improveil and has an accountlnE surplus as at 31 March 2022. Thls
was prirnarily due to the de¢Yease In Ilabilitles overthe year due to an increase In the discount rate, although thls was partlally
0115et by an Increase In future Inflatlon expectatlons. Contrlbutlong made to the Scheme by Employer% and an Increase In the
value of the Seheme'5'return 5eeklng' assets also Iinproved the posltlon.
Itls Important to note that the pension113blllty or surplus wlll alter in response tD change5 to etonomic, demographlc and
Inve5trnent market condStSons. Valuations are snapshots on Dne d3y. A Ilablllty doe5 not Cry5tallise In the short or rnedlum
term. Under FRS 102 Efflployers are #ble to reco£nise a penslons surplus on their balance sheet provided that there Is a
theoretlcal route by whlch they arE able to lecover the surplus either through reduced Contributions In the future or through
refund5 Irorn the Scheme. The Scherne has chosen not to recognlse the accountlng surplus è5 3t 31 March 2022.
Fundlng contributlot)s are agreed by the Independent actuary and the penslon fvnd's trustees, The expected contributions bv
thp Charity for the year ending 31 March 2023 have not yet been formally conflrmed and totEtinue at the prevlously agreed
level of £30,ODD pa. Contrlbutlons Include an albwance lor admlnlstratlon expenses and PPF levles and ire factored Into
future budgets and business plans to ensure that they are managed.
2022
2021
RÈconclllatlon of funded 51atus to balan￿ sheet:
Fair value of Sche¥ne assets
Present value of defined beneflt obligatlo
L,334.000
11,249,000)
1,290,OLK>
11,300,OIX)I
Funded status
85,ODO
iio,0001
UnrecoBnlsed asset
185,0001
AsseVlli4bllityl recognised on the balance Sheet
iio.0001
2022
2021
Movements In year..
Penslon scheme deflcit at start of year
AdmlnlstratNe expenses
Cash contributlon
Attuarlal ljossllgaln
Change in the effect of the a55et celllng
iio,0001
17,0001
30,000
72,DOQ
185,0001
18,0001
17,(QQl
1S,IX
iio.(NJoi
Pension scheme deflcit 4t end of year
iio,0001
Page 34

AGE CONCERN SOLIHULLtr8dlnK as AGE UK SOLIHULL (Company number.. 031800621
Note5 to the Consolldated Flnanclal Statements Icontlnuedl
forthe Year Ended 31 March 2022
18.
PENSION SCHEMES Icontlnuedl
Falr value of Sthem8 as58t5'.
Openlng falrvalue
Interest Income on Scheme assets
Galns on Scheme assets
Contrlbutlons by Charlty
Net benefits paid out
Admlnistratlon costs Incurred
1,290,000
27,000
36,000
30,000
142,0001
17,0001
1,198,000
26,0
96.0
15,000
138,0001
17,0001
Closing fair value of Scheme a$5ets
1,334.000
1,290,000
2022
2021
Present valut of defined benellt obl¢Eatlon5.'
Openlng defined benefit obligatlons IDBOI
Interest eKpense on DBO
Actuarial Igainslllos5es on Scheme Ilabllltle5
Net beneflts pald out
1,300,000
27,ODO
136,0001
142,0001
1,206,000
26,QOO
106,0iX)
138,o<x)I
Clos%ng defined bèneflt obllgatlon
1,249,000
1,300,O<KI
The prlnclpal assumptions used to calculate the Ilabllltles under FRS 102 are:
2022
%pa
2021
%pa
RPI inflatlo
3.60
2.80
NIA
3.to
Rate of increase In ￿larIeS
Penslon Increases-.
Rate of Increase In paymtnt of pre 2006 penslons
Rate of Increase ol post 201kn penslons
Dlscount rate for SchEmE Ilabilitle5
NIA
3.60
2.50
2.8D
3.10
2.50
2.10
Page 35