Citizens Advice
North Somerset
£ens
Annual Report and
Financial Statements
2022-2023
citizens
advice
| Contents |
|
|
| Trustees' Report 3 - 25 |
|
|
| Introduction and About Citizens Advice North |
3 |
|
| Somerset |
|
|
| Who we are and What we do |
|
9 |
| Our Impact in 2022-23 |
|
13 |
| Equity & Diversity |
|
15 |
| Research & Campaigns |
|
16 |
| Our structure, governance and management |
|
17 |
| Reference and Administrative details |
|
19 |
| Financial Reserves Policy & Financial Summary |
20 |
| Risk Management |
21 |
| Funding Sources |
22 |
| Future Plans |
23 |
| Statement of Trustees' Responsibilities |
25 |
| Financial Statements 26 - 49 |
|
| Independent Auditor's Report |
26 |
| Statement of Financial Activities |
31 |
| Balance Sheet |
32 |
| Statement of Cash Flows |
33 |
| Notes to the Financial Statements |
34 |
| Registered name |
North Somerset Citizens Advice Bureau |
|
(trading as Citi7ens Advice North Somerset) |
| Charity number |
1052967 |
| ii:c mpany Number |
02906303 |
| Registered Office |
39 Oxford Street, Weston-super-Mare, North Somerset, |
|
B523 ITN |
| Farid Saada |
Chair of Trustees |
| Philippa Clark |
Vice Chair of Trustees |
| John Reeve |
Trustee |
| Elizabeth Fothergill |
Trustee |
| Peter Bray |
Trustee |
| Jackie Smith |
Trustee - appointed 6th April 2023 |
| James Childs-Evans |
Trustee - appointed 6th April 2023 |
|
|
Unre- |
Re- |
|
Unre- |
R e - |
|
|
|
Shicted |
Stricted |
Total 2023 |
StriCted |
striated |
Total 2022 |
|
Notes |
E |
£ |
£ |
£ |
£ |
£ |
| Income |
|
|
|
|
|
|
|
| Donations and legacies |
2 |
208,798 |
|
206,798 |
191.230 |
|
191,230 |
| tmestments |
3 |
Z654 |
|
2,654 |
837 |
|
837 |
| Charitable actiutties |
4 |
138 557 |
925,896 |
1,064,453 |
225,906 |
489,275 |
715,181 |
| Total Income |
|
348 009 |
925,896 |
1,273,905 |
417,973 |
489,275 |
907,248 |
| Expenditure. |
|
|
|
|
|
|
|
| Charitable act.,At1es |
5 |
293,584 |
729,721 |
1,023,305 |
225.794 |
532,184 |
757,978 |
| Interest payable |
|
5,262 |
|
6,262 |
5,588 |
|
5,588 |
| Total expenditure |
|
298,846 |
729,721 |
1,028,667 |
231,382 |
532,184 |
763,566 |
| Net Income (expenditure) |
|
|
|
|
|
|
|
| for the year |
|
49.163 |
196,175 |
245,338 |
186,591 |
(42,909) |
143.682 |
| Transfers between funds |
16 |
(28.623. |
28,623 |
|
(9,763) |
9,763 |
|
| Net movement in |
|
|
|
|
|
|
|
| funds for the year |
|
20,540 |
224,798 |
245,338 |
176,628 |
(33,146) |
143,682 |
| Re condllatton of funds |
|
|
|
|
|
|
|
| Total funds brought forward |
|
449,811 |
20,317 |
470,128 |
272 983 |
53,463 |
326,448 |
| Total funds carried forward |
|
470,351 |
245,115 |
715,486 |
449 811 |
20,317 |
470,128 |
| North Somerset Citizens Advice Bureau — Company Number 02906303 |
|
|
|
| Balance Sheet |
|
2023 |
2022 |
| As at 31 March 2023 |
|
|
|
|
Notes |
|
|
| Fixedassets |
|
|
|
| Tangible fixed assets |
8 |
212,719 |
209,735 |
|
|
212,719 |
209,735 |
| Current assets |
|
|
|
| Stock |
11 |
4.333 |
6.594 |
| Debtors |
12 |
320,662 |
57,282 |
| Cash at bank and in hand |
|
457,407 |
400,677 |
|
|
782,402 |
464,553 |
| Liabilities: |
|
|
|
| Creditors falling due within one year |
13 |
(173,348) |
(90,426) |
| Net current assets |
|
609,054 |
374,127 |
| Creditors falling due in more than one year |
14 |
(106,307) |
(113,734) |
| Total net assets |
|
715,466 |
470 128 |
| The funds of the charity: |
|
|
|
| Restricted funds |
16 |
245,115 |
20.317 |
| Unrestncted funds |
16 |
470,351 |
449 811 |
| Total charity funds |
|
715,466 |
470,128 |
|
|
Total 2023 T o t a l 2022 |
Total 2023 T o t a l 2022 |
|
|
|
£ |
£ |
|
|
Notes |
|
|
|
| Cash flows from operating activities |
|
|
|
|
| Net movements n funds for the year |
|
245.338 |
143,682 |
|
| Adjusirnents to cash flows from non-cash Items |
|
|
|
|
| Depreciation and amortisation |
8 |
24.157 |
20.024 |
|
| Loss on disposal of fixed assets |
8 |
|
|
|
| Finance income |
3 |
(2,654) |
(837) |
|
|
|
266.841 |
162,869 |
|
| Working capital adjustments |
|
|
|
|
| IncreaseYdecrease in stock |
11 |
2,261 |
(471) |
|
| hcreaseydecrease in debtors |
12 |
(263.380) |
(7 194) |
|
| increasef(decrease) In creditors |
13 |
82.922 |
1,220 |
|
| Net cash flow from operations |
|
88.644 |
156,424 |
|
| Cash flows from investing activities |
|
|
|
|
| Interest received |
3 |
2,654 |
837 |
|
| Purchase of fixed assets |
8 |
(27.141) |
(17,028) |
|
|
|
(24.487) |
(16,191) |
|
| Cash flows from financing activities |
|
|
|
|
| Repayments of king term loans |
|
(7,427) |
(7,101) |
|
|
|
(7,427) |
(7.101) |
|
| Net increaset(decrease) In cash and cash equivalents |
|
56,730 |
133,132 |
|
| Cash and cash equivalents at the beginning of |
|
400,677 |
267,545 |
|
| the reporting period |
|
|
|
|
| Cash and cash equivalents at the end of the |
|
457.407 |
400.677 |
|
| reporting period |
|
|
|
|
| Cash & Cash equivalents reconciliation: |
|
|
|
|
| Cash at bank |
|
457,407 |
400,677 |
|
| Total cash & cash equivalents at the end of the |
|
457,407 |
400.677 |
|
| reporting period |
|
|
|
|
|
|
|
|
Page 33 |
| 4. I n c o m e from charitable activities |
4. I n c o m e from charitable activities |
|
|
|
|
|
|
Unre- |
Re- |
|
Unre- |
Re- |
|
|
stricted |
stricted |
2023 |
strlotod |
stricted |
2022 |
|
funds |
funds |
Total |
funds |
funds |
Total |
|
|
£ |
£ |
£ |
|
|
| Legal Services |
|
|
|
|
|
|
| Commission' |
|
16,679 |
16,679 |
|
9,055 |
9,055 |
| Bristol Wessex Water |
|
13,650 |
13,650 |
|
9,425 |
9,425 |
| MacMillan |
|
67,280 |
67,280 |
|
47,975 |
47,975 |
| MAS (Formerly F2F Debt |
|
|
|
|
|
|
| Advice Proled)* |
|
|
|
|
149,719 |
149,719 |
| Pier Health |
|
106,571 |
106,571 |
|
96,414 |
96,414 |
| Shona |
|
20,000 |
20,000 |
|
20,000 |
20,000 |
| NSC - Housing Advice |
|
|
|
|
|
|
| Grant' |
19,443 |
|
19,443 |
10,404 |
|
10,404 |
| NSC - Post COVID Advice |
|
|
|
|
|
|
| Services* |
|
|
|
46,000 |
|
46,000 |
| NSC - Other Grants" |
|
|
|
8,202 |
|
8,202 |
| NSC Vulnerable People' |
57,484 |
|
57,484 |
56,350 |
|
56,356 |
| NSC Virtual Hub' |
|
226,800 |
226,800 |
|
|
- |
| NSC debt advice' |
|
|
- |
100,000 |
|
100,000 |
| NSC Healthier together' |
|
100,000 |
100,000 |
|
- |
- |
| #Frst Steps' |
|
28,898 |
28,898 |
|
28,331 |
28,331 |
| Foodbank - Weston |
27,128 |
|
27,128 |
|
- |
|
| Talking Money |
8,421 |
30,794 |
39,215 |
|
|
|
| Help to Claim |
- |
140,801 |
140,801 |
|
74,934 |
74,934 |
| Big Worle |
6,954 |
- |
6,954 |
4,944 |
|
4,944 |
| The Access to |
|
|
|
|
|
|
| Justice Foundation |
14,672 |
- |
14.672 |
|
- |
|
| WHAM |
|
29,006 |
29,006 |
|
25,282 |
25,282 |
| Citizens Advice |
|
92,211 |
92,211 |
|
- |
|
| Quartet Community |
|
|
|
|
|
|
| Foundation |
|
51,206 |
51,206 |
|
24,440 |
24,440 |
| Under £5k |
4,455 |
2,000 |
6 455 |
|
3,700 |
3,700 |
|
138,557 |
925,896 |
1 064 453 |
225.906 |
489,275 |
715 181 |
|
Unre- |
R |
R |
e |
- |
|
U
n
r
e |
|
- |
R |
e |
|
- |
|
|
|
|
|
|
|
stricted s t r |
|
|
i c |
t e d |
|
2 0 2 3 s t r |
i c t e d |
|
s t r |
i c |
t |
e d |
|
|
|
|
|
2022 |
|
funds f |
|
u |
n |
d |
s |
T o t a l f u |
n |
d s |
f u |
n |
d |
|
s |
|
|
|
Total |
|
|
£ |
|
|
£ |
|
|
£ |
£ |
|
|
£ |
|
|
|
|
|
|
|
|
| Depreciation & loss on |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| disposal of assets |
24,157 |
|
|
- |
|
2 4 . 1 5 7 2 0 . 0 |
|
|
2 4 |
2 |
0 |
|
|
, |
0 |
|
2 |
|
4 |
| Staff costs |
230.951 6 |
0 |
5 |
. 2 6 1 8 3 6 . 2 1 2 1 7 4 , 0 4 0 |
|
|
|
|
|
4 2 |
8 |
|
083 |
|
6 0 2 , 1 |
|
|
|
2 3 |
| Allocated support casts |
18,874 1 |
2 3 |
|
, 6 5 |
|
0 1 4 2 . 5 2 4 1 5 . 4 |
|
|
9 4 |
1 0 |
3 |
|
221 |
|
1 |
1 |
|
8 |
715 |
| Accountancy fees |
7.518 |
|
|
- |
|
|
7 , 5 1 8 7 . |
0 |
1 9 |
7 |
|
. |
|
0 |
|
1 |
|
9 |
|
| Legal & professional fees |
3.985 |
7 |
|
2 |
4 |
|
4 . 7 0 9 1 , |
3 |
0 2 |
5 |
0 |
|
9 |
|
|
1 |
|
|
811 |
| Trade subscriptions |
8.099 |
|
8 |
|
6 |
|
8 , 1 8 5 7 . |
9 |
1 5 |
3 |
7 |
|
1 |
|
8 |
2 |
|
8 |
6 |
|
293,584 7 |
2 |
9 |
. 7 2 1 1 . 0 2 3 . 3 0 5 2 2 5 , 7 9 4 |
|
|
|
|
|
5 3 2 |
. 1 |
|
8 |
4 |
7 |
5 |
|
7 |
978 |
| ' 1 1 |
1 1 1 1 1 1 0 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| p l o y e e s and employment costs |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
2023 |
|
|
|
|
|
2022 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
£ |
|
|
|
|
|
|
£ |
|
| Staff costs during the year were: |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| Wages and salanes |
|
|
|
|
|
|
|
|
|
764,322 |
|
|
5 5 4 , 8 |
|
|
|
6 7 |
|
|
| Social security costs |
|
|
|
|
|
|
|
|
|
56.991 |
|
|
3 6 |
|
, 7 4 |
|
|
0 |
|
| Other penson costs |
|
|
|
|
|
|
|
|
|
14,899 |
|
|
|
1 |
0 |
|
516 |
|
|
|
|
|
|
|
|
|
|
|
|
836.212 |
|
|
6 |
0 2 , 1 |
|
|
2 |
3 |
|
|
2023 |
|
2022 |
|
£ |
|
£ |
| This is stated after charging |
|
|
|
| Depreciation |
24,157 |
|
20,024 |
| Operating leases- property rent |
10,773 |
|
140 |
| Operating leases- other |
18,107 |
|
14,516 |
| Auditors' remuneration- Audit fee |
4,800 |
|
3,350 |
| Auditors' remuneration- Accountancy & other |
2,718 |
|
3,669 |
|
|
=1=11111 |
|
| a n g i b l e fixed assets |
|
|
|
|
Land |
Furniture |
|
|
and |
and |
|
|
Buildings |
Fittings |
Total |
|
|
£ |
£ |
| Cost |
|
|
|
| At 1 April 2022 |
193,898 |
51,089 |
244987 |
| Additions |
|
27.141 |
27,141 |
| At 31 March 2023 |
193,898 |
78.230 |
272,128 |
| Depreciation |
|
|
|
| At 1 April 2022 |
3,878 |
31,374 |
35,252 |
| Charge for the year |
6,711 |
17.446 |
24.157 |
| At 31 March 2023 |
10,589 |
48,820 |
59 409 |
| Net book value |
|
|
|
| A131 March 2022 |
190,020 |
19.715 |
209.735 |
| Al31 March 2023 |
183,309 |
29,410 |
212,719 |
|
|
|
. . 1 1 1 . 1 1 . . . . . 1 • 1 1 1 1 1 • • |
|
2023 |
2022 |
| Trade creditors |
4,592 |
12,422 |
| Accruals |
26,900 |
40,048 |
| Deferred income |
94611 |
8,421 |
| Social security |
20,285 |
14,830 |
| VAT |
- |
1,917 |
| Other creditors |
20,160 |
5,988 |
| Bank loan |
6,800 |
6,800 |
|
173,348 |
90,426 |
| Deferred Income |
|
|
| Deferred income brought forward |
8,421 |
18,715 |
| Released in year |
(8,421) |
(18,715) |
| Deferred income In year |
94,611 |
8,421 |
| Deferred income carried forward |
94,611 |
8 421 |
North Somerset Citizens Advice Bureau
Notes to the Financial Statements |
14 Creditors: Amounts falling due in over one year |
2023 |
2022 |
| For the Year Ended 31 March 2023 |
|
£ |
£ |
|
Bank ben |
106.307 |
113.734 |
|
|
106,307 |
113 734 |
|
|
2023 |
2022 |
|
|
|
£ |
|
Bank bans |
|
|
|
Total amount due |
113,106 |
120.533 |
|
Less due in < 1 year |
(6,800) |
(6.800) |
|
|
106,306 |
113,733 |
|
Due 1-2 years |
6,800 |
6,800 |
|
Due 2-5 years |
20,400 |
20.400 |
|
Due >5 years |
79,107 |
86,534 |
|
|
106,307 |
113,734 |
|
2023 |
2022 |
|
£ |
£ |
| Operating leases which expire |
|
|
| Within one year |
18 107 |
26 884 |
| Within two and five yeas |
57 611 |
72 426 |
| More than five years |
|
3,291 |
|
75,718 |
102,601 |
|
Balance at 1 |
|
|
|
Balance at |
|
April 2022 |
Income Expenditure |
|
Transfers 31 |
March 2023 |
|
£ |
|
|
|
£ |
| Unrestricted Funds |
|
|
|
|
|
| General Fund |
376,212 |
348,009 |
(292.791) |
(52,026) |
379,404 |
| Maintenance Fund |
|
|
(0,055) |
20,000 |
13,945 |
| Premises Fund |
73,599 |
|
|
3,403 |
77,002 |
| Total unrestricted funds |
449,811 |
348,009 |
(298,846) |
(28,623) |
470,351 |
| Restricted Funds |
|
|
|
|
|
| MAS (Formerly F2F Debt |
|
|
|
|
|
| Advice Project) |
4,377 |
108,004 |
(115,042) |
2,661 |
|
| Macmillan |
|
67,280 |
(67,338) |
58 |
|
| Healthier together |
|
100,000 |
(101,750) |
1,750 |
|
| Talking Money |
1,422 |
|
|
|
1,422 |
| Help to Claim |
3,265 |
146,801 |
(131.084) |
|
12,982 |
| #Frst Steps (Formerly |
|
|
|
|
|
| South Ward htiative) |
486 |
28,898 |
(29,254) |
|
130 |
| Wessex Water |
829 |
44,858 |
(54.229) |
8,542 |
|
| WHAM |
6,231 |
29,006 |
(34.632) |
|
605 |
| P▶er Health |
(801) |
106.571 |
(121.372) |
15,602 |
|
| CJF |
4,178 |
|
|
• |
4,178 |
| Strom |
(73) |
22,000 |
(21,762) |
|
165 |
| Quarlet Community |
|
|
|
|
|
| Foundation |
|
20.000 |
(20 010) |
10 |
|
| Costof Living |
|
15.000 |
|
|
15,000 |
| 1ArtualHub |
|
226,800 |
(16,329) |
|
210,471 |
| Legal Services Commission |
403 |
16.678 |
(16.919) |
|
162 |
| Total restricted funds |
20,317 |
925,896 |
(729,721) |
28,623 |
245,115 |
| Total funds |
470,128 |
1,273,905 |
(1,028,567) |
|
715,466 |
|
Balance at 1 |
B |
a |
l
a |
n |
|
c |
e |
at |
|
April 2021 i |
n c o m e |
Expenditure Transfers |
|
|
|
31 |
March 2022 |
|
|
£ |
£ |
|
£ |
|
£ |
|
|
£ |
| Unrestricted Funds |
|
|
|
|
|
|
|
|
|
| General Fund |
208,818 |
417.973 |
|
(231.382) |
(19,197) |
|
|
376,212 |
|
| Premises Fund |
64 165 |
|
|
|
9.434 |
|
|
|
73,599 |
| Total unrestricted funds |
272,983 |
417,973 |
|
(231.382) |
(9,763) |
|
|
449,811 |
|
| Restricted Funds |
|
|
|
|
|
|
|
|
|
| MAS(Formerty F2F Debt |
|
|
|
|
|
|
|
|
|
| Advice Project) |
6 728 |
149.719 |
|
(152.070) |
|
|
|
|
4,377 |
| Macmillan |
|
47,975 |
|
(51.826) |
3.851 |
|
|
|
|
| Talking Money |
' 422 |
- |
|
- |
|
|
|
|
1,422 |
| Help to Claim |
5,204 |
74.934 |
|
(76.873) |
|
|
|
|
3,265 |
| AFirst Steps (Formerly |
|
|
|
|
|
|
|
|
|
| South Ward Initiative: |
9 304 |
28,331 |
|
(37,149) |
|
|
|
|
486 |
| Wessex Water |
|
' 6.850 |
|
(18,021) |
|
|
|
|
829 |
| WHAM |
2,979 |
25282 |
|
(22.030) |
|
|
|
|
6,231 |
| Pier Health |
|
96,414 |
|
(99,252) |
2,037 |
|
|
|
(801) |
| CJF |
7.610 |
3 700 |
|
(7,132) |
|
|
|
|
4,178 |
| &mina |
20 216 |
20 DOO |
|
(41,824) |
1 |
535 |
|
|
(73) |
| Quartet Community |
|
|
|
|
|
|
|
|
|
| Foundation |
|
15.015 |
|
(15,916) |
|
901 |
|
|
|
| Legal Services Commission |
|
9,055 |
|
(10,091) |
',439 |
|
|
|
403 |
| Total restricted funds |
53,463 |
489,275 |
|
(532,184) |
9,763 |
|
|
|
20,317 |
| Total funds |
326,446 |
907,248 |
|
(763,566) |
|
|
|
470,128 |
|
|
Unto- |
Re- |
|
Unto- |
Re- |
|
|
stile-led |
strlcted |
2023 |
stricted |
strlcted |
2022 |
|
funds |
funds |
Total |
funds |
funds |
Total |
|
£ |
£ |
E |
£ |
£ |
£ |
| Tangible fixed assets |
212,719 |
- |
212.719 |
209.735 |
- |
209,735 |
| Current assets |
442,676 |
339,726 |
782,402 |
427,987 |
36,566 |
464,553 |
| Current iabilities |
(78,737) |
(94A11) |
(173,348) |
(74,177) |
(16,249) |
(90,426) |
| Non current liabilities |
(106,307) |
|
(106,307) |
(113,734) |
|
(113,734) |
|
470.351 |
245,115 |
715,486 |
449,811 |
20.317 |
470,128 |